Financial Analyst Jobs in Jordan

<p><h4>Description</h4> <p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p> <p>If yes, then this is the job you are looking for. Webook is Saudi’s #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.</p> <h4>Key responsibilities:</h4> <ul> <li>Analyze and mine business data to identify patterns and correlations among the various data points.</li> <li>Map and trace data within the enterprise data framework in order to solve a given business or system problem.</li> <li>Design and create marts to support the business intelligence tools and provide data to the end users in support of business decisions.</li> <li>Perform statistical analysis of the enterprise data. Extract existing data to manipulate, calculate, and format into useful presentations.</li> <li>Identify and explore opportunities to enhance enterprise analytical databases using knowledge gained from experience and from an understanding of emerging methodologies.</li> <li>Create and document logical data integration (ETL) strategies for data flows between source/target systems and the Enterprise Data Warehouse.</li> <li>Perform a variety of in-depth data analysis, data modeling, and data administration tasks on complicated datasets with potentially complex data integration scenarios with limited supervision.</li> <li>Establish, maintain, adhere to, and enforce Enterprise Data modeling and Data Integration standards.</li> <li>Support innovations by actively keeping technical and professional business knowledge current on emerging technology and data trends which may fit with enterprise needs. Must be able to research and accurately articulate benefits and goals of these technologies.</li> </ul> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Management Information Systems, or a related field.</p> <p>Minimum of 4 years experience.</p> <p>Overall experience in information systems; background experience in ETL processes, application development, report development, and data warehouse projects.</p> <h4>Skills:</h4> <ul> <li>Proficient in English written and verbal communication skills.</li> <li>Demonstrates excellent judgment and decision-making skills.</li> <li>Demonstrated time management and priority setting skills.</li> <li>Excellent organizational skills.</li> <li>Possesses strong product knowledge.</li> <li>Possesses strong technical aptitude.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.</p> <h4>Requirements</h4> <h4>Key Responsibilities</h4> <ul> <li>Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.</li> <li>Produce high-quality BRDs, user stories/PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery.</li> <li>Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.</li> <li>Map as-is/to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).</li> <li>Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.</li> <li>Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.</li> <li>Mentor junior Business Analysts and uphold the team’s BA methodology and standards.</li> </ul> <h4>Required Qualifications & Experience</h4> <ul> <li>Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.</li> <li>6+ years of hands-on Business Analysis experience, with a strong track record in government/public-sector digital services in the UAE/GCC.</li> <li>Proven greenfield requirements experience — not limited to ERP configuration or pre-sales.</li> </ul> <h4>Required Skills</h4> <ul> <li>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).</li> <li>Process modelling: BPMN 2.0, swimlanes, as-is/to-be (Visio, Lucidchart, Camunda, or draw.io).</li> <li>Backlog management and Agile delivery with Azure DevOps (or Jira).</li> <li>Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English).</li> <li>Hands-on AI proficiency: prompt engineering and AI-assisted analysis/documentation, with disciplined validation and data-sensitivity judgment.</li> <li>Familiarity with eServices, digital-government standards, and the UAE government context.</li> </ul> <h4>Preferred (nice to have)</h4> <ul> <li>Experience with ECM/document management, omni-channel service delivery, and UAE PASS integration.</li> <li>Wireframing/prototyping (Figma) and basic data/BI awareness (Power BI).</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The incumbent will support Agile delivery, product backlog management, quality assurance, vendor performance monitoring, project documentation, and progress reporting.<br> Work Location<br>HQA<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>Scope of work The Business Analyst will serve as the primary link between healthcare stakeholders, the EMR vendor, and internal technical teams to ensure the successful delivery of the Electronic Medical Records (EMR) system. The role is responsible for eliciting, analyzing, documenting, and validating business, clinical, and functional requirements; conducting business process analysis and Fit-Gap assessments; developing functional specifications and other product documentation; and ensuring that proposed solutions align with UNRWA’s operational and clinical workflows. The Business Analyst will also support solution design, review system configurations, coordinate business validation activities, including System Integration Testing (SIT) and User Acceptance Testing (UAT), and facilitate the resolution of functional issues. Throughout the project lifecycle, the incumbent will work collaboratively with stakeholders to ensure that business needs are accurately translated into high-quality, user-centered digital health solutions that support UNRWA’s strategic objectives. Specific Outputs/Tasks include but not limited to: Key Responsibilities 5.1 Business and Technical Requirements • Engage healthcare professionals, business users, technical teams, and other stakeholders to elicit, analyze, validate, and document business, clinical, operational, and technical requirements. • Translate business and clinical requirements into functional specifications, system requirements, user stories, use cases, process flows, and acceptance criteria. • Ensure that requirements are clear, complete, feasible, testable, prioritized, and aligned with the EMR project objectives. • Maintain requirements traceability from initial identification through development, testing, acceptance, and implementation. • Analyze current clinical and administrative workflows and recommend improvements, standardization, and process optimization. • Identify and document functional gaps, dependencies, assumptions, constraints, and non-functional requirements, including performance, security, availability, usability, and interoperability. 2.2 Agile and Product Backlog Management • Support the Product Lead/Product Owner in establishing, maintaining, and prioritizing the EMR product backlog. • Develop and refine user stories, acceptance criteria, technical tasks, and backlog items in collaboration with business users, technical teams, and the vendor. • Ensure backlog items meet agreed readiness criteria before being included in a sprint. • Facilitate or support Agile/Scrum events, including backlog refinement, sprint planning, daily coordination meetings, sprint reviews, demonstrations, and retrospectives. • Monitor sprint commitments, deliverables, dependencies, impediments, and completion against agreed acceptance criteria. • Support the Product Lead in reviewing and accepting completed backlog items and identifying items requiring rework. • Ensure that sprint outcomes, decisions, action points, and lessons learned are properly documented and followed up. 2.3 System Development Lifecycle • Apply sound knowledge of the full system development lifecycle, including discovery, requirements analysis, solution design, development, integration, testing, deployment, stabilization, and post-implementation support. • Review solution designs and technical specifications to confirm alignment with approved business requirements. • Support change-control processes by assessing the business, technical, schedule, and resource implications of proposed changes. • Coordinate requirements clarification between stakeholders and the vendor throughout the development lifecycle. • Identify delivery risks, gaps, and inconsistencies at an early stage and escalate them to project management with recommended actions. 2.4 Vendor and Deliverables Management • Serve as a key coordination point between the EMR project team and the vendor for requirements, deliverables, testing, and implementation activities. • Review vendor deliverables against contractual requirements, approved specifications, user stories, acceptance criteria, and the agreed implementation plan. • Track vendor commitments, deliverables, action items, defects, dependencies, and due dates. • Participate in vendor meetings, technical discussions, demonstrations, sprint reviews, and deliverable-acceptance activities. • Identify deviations from approved requirements, quality standards, or delivery timelines and support their resolution and escalation. • Maintain clear records of vendor decisions, clarifications, commitments, and outstanding actions. 2.5 Integration and Data Migration • Support the analysis and documentation of integration requirements between the EMR and relevant corporate, clinical, laboratory, reporting, and administrative systems. • Document interface requirements, data flows, data ownership, business rules, field mappings, validation rules, and error-handling requirements. • Collaborate with technical teams and the vendor to ensure secure, reliable, and accurate data exchange. • Support data migration planning, including data mapping, cleansing rules, validation criteria, reconciliation, and migration testing. • Participate in the validation of migrated data and integrated workflows to confirm completeness, accuracy, and usability. 2.6 Testing and Quality Assurance • Develop and maintain test strategies, test plans, test scenarios, test cases, test scripts, and expected results based on approved requirements and acceptance criteria. • Coordinate and support functional testing, integration testing, regression testing, system testing, and user acceptance testing. • Work with healthcare professionals and business users to prepare and execute user acceptance testing. • Record, classify, prioritize, and track defects through resolution, retesting, and closure. • Collaborate with quality assurance teams and the vendor to ensure that the EMR meets functional, clinical, technical, usability, and performance requirements. • Maintain traceability between requirements, test cases, defects, and acceptance decisions. • Support the preparation of test completion reports and recommendations for release readiness and production deployment. 2.7 Implementation, Training, and User Adoption • Support implementation, pilot, rollout, stabilization, and post-go-live activities. • Assess implementation readiness and identify operational, technical, training, and change-management gaps. • Develop user guides, standard operating procedures, training materials, quick-reference guides, and other user-support documentation. • Support or conduct training sessions for end users, super users, and system administrators, as applicable. • Gather and analyze end-user feedback and recommend corrective actions and system improvements. • Provide functional support during implementation and facilitate the timely resolution of user concerns and system issues. • Support adoption monitoring and document lessons learned from pilot and rollout activities. 2.8 User Experience and Usability • Collaborate with UX/UI designers, healthcare professionals, and the vendor to ensure that system interfaces support efficient and intuitive clinical workflows. • Review wireframes, prototypes, and system demonstrations against approved requirements and usability principles. • Facilitate user-feedback sessions and document recommendations for improving system usability, accessibility, and workflow efficiency. • Ensure that approved UX/UI decisions are reflected in the backlog and traced through development and testing. 2.9 Project Reporting and Documentation • Prepare and maintain project documentation, including requirements specifications, process maps, user stories, acceptance criteria, decision logs, meeting minutes, action trackers, test reports, and implementation records. • Support the preparation of weekly, monthly, management, donor, and governance reports. • Monitor and report on backlog status, sprint progress, vendor deliverables, testing progress, defects, risks, issues, dependencies, and milestones. • Maintain project risks, issues, assumptions, dependencies, and decision logs, and follow up on agreed mitigation actions. • Prepare presentation materials, dashboards, status summaries, and decision papers for project governance bodies and management. • Ensure that project documentation is accurate, current, properly version-controlled, and stored in the designated repository.<br> Qualifications/special skills<br>Bachelor's Degree in computer science, information systems, software engineering, health informatics, business information technology, or a related field. Professional certification in business analysis, Agile/Scrum, product ownership, project management, or software testing is highly desirable. Scrum Product Owner, Scrum Master, PMI-PBA, CBAP, PRINCE2, PMP, or equivalent certification would be an asset. Minimum seven (6) years of relevant professional experience. • Relevant professional experience in technical business analysis, digital transformation, software implementation, or information systems projects. • Demonstrated hands-on experience across the system development lifecycle. • Strong practical experience with Agile/Scrum delivery and product backlog management. • Proven experience developing user stories, acceptance criteria, functional specifications, process flows, and test cases. • Experience facilitating backlog refinement, sprint planning, sprint reviews, demonstrations, and retrospectives. • Experience coordinating vendors and reviewing vendor deliverables against agreed requirements and acceptance criteria. • Practical experience in system testing, defect management, quality assurance, and user acceptance testing. • Experience with system integrations, APIs, data mapping, or data migration is highly desirable. • Experience in EMR, healthcare information systems, or other complex enterprise systems is strongly preferred. • Experience preparing management reports, project documentation, presentations, and governance materials.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys).<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>Perform All-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability. Research, develop, present, and publish All-source intelligence products at the tactical, operational, and strategic levels.</p><p><strong>Desired Candidate Profile</strong></p><p>Active TS/SCI Clearance</p><p>Associate's degree OR four years of direct relevant intelligence analysis experience</p><p>At least four years analytical experience at the tactical/operational level within DoD or equivalent Government agencies and requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy Navy Intelligence Specialist, USAF - 1N051All Source Intelligence Analyst,1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</p><p>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development</p><p>Possess strong research, analytical, and writing skills</p><p>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</p><p>Briefing skills to include the ability to clearly articulate information</p><p>Desired qualifications:</p><ul><li>Bachelor's Degree</li><li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or military analysis</li><li>OSINT/PAI research and analytical experience</li></ul>

<p><h4>Responsibilities</h4> <p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.</p> <p>Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p> <h4>Requirements</h4> <ul> <li>Active TS/SCI clearance</li> <li>Associate's degree or four years of direct relevant intelligence analysis experience</li> <li>At least eight years analytical experience at the tactical/operational level within DoD or equivalent government agencies and requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li> <li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development</li> <li>Possess strong research, analytical, and writing skills</li> <li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li> <li>Briefing skills to include the ability to clearly articulate information</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Bachelor's degree</li> <li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or military analysis</li> <li>OSINT/PAI research and analytical experience</li> </ul></p><p></p>

<p><h4>Responsibilities</h4> <p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.<br> Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p> <h4>Requirements</h4> <ul> <li>Active TS/SCI clearance</li> <li>Associate's degree or four years of direct relevant intelligence analysis experience</li> <li>At least four years analytical experience at the tactical/operational level within DoD or equivalent government agencies</li> <li>Requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li> <li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development</li> <li>Possess strong research, analytical, and writing skills</li> <li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li> <li>Briefing skills to include the ability to clearly articulate information</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Bachelor's degree</li> <li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI, or military analysis</li> <li>OSINT/PAI research and analytical experience</li> </ul></p><p></p>

<p><h4>Responsibilities</h4> <p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.<br> Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p> <h4>Requirements</h4> <ul> <li>Active TS/SCI clearance</li> <li>Associate's degree or four years of direct relevant intelligence analysis experience</li> <li>At least four years analytical experience at the tactical/operational level within DoD or equivalent government agencies</li> <li>Requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li> <li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development</li> <li>Possess strong research, analytical, and writing skills</li> <li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li> <li>Briefing skills to include the ability to clearly articulate information</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Bachelor's degree</li> <li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI, or military analysis</li> <li>OSINT/PAI research and analytical experience</li> </ul></p><p></p>

<p><h4>Responsibilities</h4> <p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.<br> Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p> <h4>Requirements</h4> <ul> <li>Active TS/SCI clearance</li> <li>Associates degree OR four years of direct relevant intelligence analysis experience</li> <li>At least four years analytical experience at the tactical/operational level within DoD or equivalent government agencies</li> <li>Requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li> <li>Proficient in utilizing standard computer applications and intelligence-related automation to support analytical efforts and product development</li> <li>Possess strong research, analytical, and writing skills</li> <li>Capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li> <li>Briefing skills to include the ability to clearly articulate information</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Bachelor's degree</li> <li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI, or military analysis</li> <li>OSINT/PAI research and analytical experience</li> </ul></p><p></p>

<p><h4>Responsibilities</h4> <p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.<br> Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p> <h4>Requirements</h4> <ul> <li>Active TS/SCI clearance</li> <li>Associates degree OR four years of direct relevant intelligence analysis experience</li> <li>At least four years analytical experience at the tactical/operational level within DoD or equivalent government agencies</li> <li>Requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li> <li>Proficient in utilizing standard computer applications and intelligence-related automation to support analytical efforts and product development</li> <li>Possess strong research, analytical, and writing skills</li> <li>Capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li> <li>Briefing skills to include the ability to clearly articulate information</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Bachelor's degree</li> <li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI, or military analysis</li> <li>OSINT/PAI research and analytical experience</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an L1 SOC Analyst with 1–3 years of experience to monitor security events, identify potential threats, and support the Security Operations Center (SOC) in responding to security incidents.<br> The ideal candidate should have a good understanding of cybersecurity fundamentals and security monitoring.<br> Key Responsibilities Monitor security alerts and events using SOC monitoring tools.<br> Perform initial analysis and triage of security incidents.<br> Escalate suspicious activities to higher-level SOC analysts when required.<br> Investigate security alerts and document findings.<br> Monitor system and network logs for potential security threats.<br> Follow incident response procedures and SOC playbooks.<br> Maintain accurate documentation of security events and incidents.<br> Work closely with the cybersecurity team to support daily SOC operations.<br> Bachelor's degree in Computer Science, Cyber Security, Information Technology, or a related field.<br> 1–3 years of experience in a Security Operations Center (SOC) or cybersecurity role.<br> Basic understanding of cybersecurity concepts and security monitoring.<br> Familiarity with security incidents, threats, and vulnerabilities.<br> Strong analytical and problem-solving skills.<br> Good communication and teamwork skills.<br> Willingness to work in a 24/7 shift environment if required.<br> Nice to Have Knowledge of SIEM tools.<br> Familiarity with Windows, Linux, and networking fundamentals.<br> Certifications such as Security+, CEH, or SC-200 are an advantage.<br></span> </div>

<p>We're looking for a Sales Operations Analyst to support the Sales team by managing CRM data, sales reporting, forecasting, proposal coordination, and commercial operations. This role ensures efficient sales processes, delivers actionable insights, and streamlines internal workflows, allowing Sales Executives and Business Development Managers to focus on building customer relationships and closing new business. The ideal candidate is analytical, detail-oriented, and passionate about driving operational efficiency through data and process improvement.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage CRM accuracy and sales pipeline.</li><li>Track sales KPIs and prepare weekly/monthly reports.</li><li>Support sales forecasting and dashboard reporting.</li><li>Coordinate proposals with Engineering, Product, Finance, and Legal.</li><li>Manage quotations, commercial documentation, and internal approval workflows.</li><li>Analyze sales performance and identify process improvement opportunities.</li><li>Standardize sales processes, improve CRM adoption, and develop SOPs.</li><li>Managing and tracking Change requests (CRs).</li><li>Preparing and following up on quotations.</li><li>Coordinating internal follow-ups with the relevant departments.</li><li>Maintaining and updating CRM records and opportunity status.</li><li>Coordinating billing-related activities with Finance and ensuring timely follow-up.</li><li>Tracking proposals, commercial documents, approvals, and pending actions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Industrial Engineering (preferred), or Business Analytics, MIS, or Operations Management.</li><li>1-2 years of experience in Sales Operations, Business Operations, PMO, or Process Improvement.</li><li>Strong analytical skills with experience using CRM platforms, Advanced Excel, and AI Tools.</li><li>Exposure to the fintech, financial services, SaaS, or technology industry is an advantage.</li></ul>

<p>Our client is a fast-growing, prominent Manufacturing company operating in Jordan. Rapidly scaling its operational capacity and market footprint, the company is seeking a seasoned and hands-on Finance Director to lead overall financial operations, oversee financial strategy, optimize manufacturing cost accounting frameworks, and drive robust cash flow forecasting while reporting directly to the CEO.</p><p>Key Responsibilities</p><p>Strategic Financial Management &amp; Cash Flow Control: Partner with the CEO to define long-term financial strategies, operational budgets, and capital allocation; manage corporate treasury, liquidity forecasting, and working capital optimization.</p><p>Cost Accounting &amp; Operational Analysis: Design and refine advanced manufacturing costing frameworks (standard, job, and activity-based costing); perform variance analyses on materials, labor, and overhead to partner with plant management on cost reductions.</p><p>Budgeting &amp; CapEx Planning: Lead annual budgeting cycles, rolling forecasts, and capital expenditure (CapEx) evaluations for plant expansions and equipment upgrades.</p><p>ERP &amp; Systems Integration: Drive full utilization and continuous enhancement of enterprise ERP systems (preferably SAP) across inventory management, supply chain finance, and financial modules.</p><p>Financial Leadership &amp; Governance: Direct monthly, quarterly, and year-end close processes; build, mentor, and lead the finance team; manage relationships with external auditors, banks, tax authorities, and regulatory bodies.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience: Minimum 15 years of progressive financial leadership, with extensive direct experience inside the manufacturing sector.</p><p>Education &amp; Credentials: Bachelor s degree in Accounting, Finance, or Economics; professional certification (CPA, CMA, or ACCA) is strongly preferred.</p><p>Technical &amp; Specific Skills: Expertise in manufacturing cost accounting systems, cash flow projections, budgeting, ERP systems (preferably SAP), and financial team leadership.</p><p>Languages: Native/fluent Arabic and good/fluent English required.</p><p>Location/Mobility: Based in Jordan (Candidates inside Jordan preferred).</p><p>Work Logistics: 5 working days per week; immediate to 30 60 days joining preference.</p>

<p><h4>Responsibilities</h4> <p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.</p> <p>Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p> <h4>Requirements</h4> <ul> <li>Active TS/SCI clearance</li> <li>Associate's degree or four years of direct relevant intelligence analysis experience</li> <li>At least four years analytical experience at the tactical/operational level within DoD or equivalent government agencies</li> <li>Requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li> <li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development</li> <li>Possess strong research, analytical, and writing skills</li> <li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li> <li>Briefing skills to include the ability to clearly articulate information</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Bachelor's degree</li> <li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or military analysis</li> <li>OSINT/PAI research and analytical experience</li> </ul> <h4>Compensation details</h4> <p>$80,000 - $100,000</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p> <h4>Original posting</h4> <p>05/11/2026 - Until filled</p> <p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>

<p><h4>Responsibilities</h4> <p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.</p> <p>Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p> <h4>Requirements</h4> <ul> <li>Active TS/SCI clearance</li> <li>Associate's degree or four years of direct relevant intelligence analysis experience</li> <li>At least four years analytical experience at the tactical/operational level within DoD or equivalent government agencies</li> <li>Requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li> <li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development</li> <li>Possess strong research, analytical, and writing skills</li> <li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li> <li>Briefing skills to include the ability to clearly articulate information</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Bachelor's degree</li> <li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or military analysis</li> <li>OSINT/PAI research and analytical experience</li> </ul> <h4>Compensation details</h4> <p>$80,000 - $100,000</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p> <h4>Original posting</h4> <p>05/11/2026 - Until filled</p> <p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>

<p><h4>Responsibilities</h4> <p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.<br> Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p> <h4>Requirements</h4> <p>Bachelor's degree or at least six years of direct relevant analytical experience plus experience – at least eight years analytical experience at the tactical/operational level within DoD or equivalent government agencies and requires former MOS 35F, 35M, 350F, 18F, 35D, 34A, or other equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence (CI/HUMINT) Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N071 All Source Intelligence Analyst, 1N791 Human Intelligence Specialist, 1N471B Intelligence Fusion Analyst.<br> Active TS/SCI clearance.</p> <h4>Plus special skills or qualifications</h4> <ul> <li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development.</li> <li>Possess strong research, analytical, and writing skills.</li> <li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements.</li> <li>Strong briefing skills.</li> </ul> <p><strong>(U)</strong> Highly desired qualifications and experience –<br> Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or global military operations analysis.<br> OSINT/PAI research and analytical experience.</p> <h4>Compensation details</h4> <p>$80,000.00 - $120,000.00</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p> <h4>Original posting</h4> <p>06/03/2026 - Until filled<br> Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <h4>Equal opportunity statement</h4> <p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under federal laws and supplemental language at labor laws posters.</p></p><p></p>

<p><h4>Responsibilities</h4> <p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.<br> Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p> <h4>Requirements</h4> <p>Bachelor's degree or at least six years of direct relevant analytical experience plus experience – at least eight years analytical experience at the tactical/operational level within DoD or equivalent government agencies and requires former MOS 35F, 35M, 350F, 18F, 35D, 34A, or other equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence (CI/HUMINT) Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N071 All Source Intelligence Analyst, 1N791 Human Intelligence Specialist, 1N471B Intelligence Fusion Analyst.<br> Active TS/SCI clearance.</p> <h4>Plus special skills or qualifications</h4> <ul> <li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development.</li> <li>Possess strong research, analytical, and writing skills.</li> <li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements.</li> <li>Strong briefing skills.</li> </ul> <p><strong>(U)</strong> Highly desired qualifications and experience –<br> Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or global military operations analysis.<br> OSINT/PAI research and analytical experience.</p> <h4>Compensation details</h4> <p>$80,000.00 - $120,000.00</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p> <h4>Original posting</h4> <p>06/03/2026 - Until filled<br> Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <h4>Equal opportunity statement</h4> <p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under federal laws and supplemental language at labor laws posters.</p></p><p></p>

<p><h4>Description</h4> <p>The SOC analyst - tier 1 is responsible for providing 24x7 security monitoring, alert triage, event analysis, and incident escalation services within ZainTECH’s managed security operations center (SOC). As the first line of defense against cybersecurity threats, the role continuously monitors customer environments, validates security events, and ensures potential security incidents are identified, classified, documented, and escalated in accordance with established procedures and service level agreements.</p> <h4>Responsibilities:</h4> <p><strong>Security monitoring & event analysis</strong></p> <ul> <li>Provide continuous 24x7 monitoring of customer and enterprise security environments through shift-based operations.</li> <li>Monitor and analyze security events generated from SIEM platforms, IDS/IPS solutions, endpoint detection & response (EDR) tools, firewalls, email security gateways, web security solutions, and cloud security platforms.</li> <li>Review and assess security alerts to determine whether activity represents a legitimate security threat or a false positive.</li> <li>Perform initial event validation, classification, and prioritization based on severity, risk, and potential business impact.</li> <li>Identify suspicious behavior, indicators of compromise (IOCs), and anomalous activities requiring further investigation.</li> </ul> <p><strong>Incident triage & escalation</strong></p> <ul> <li>Perform first-level analysis and triage of security alerts and events.</li> <li>Create and manage incident tickets within approved incident management platforms.</li> <li>Categorize incidents based on severity, impact, urgency, and threat classification.</li> <li>Escalate validated incidents to SOC analyst - tier 2 teams in accordance with approved escalation procedures.</li> <li>Ensure escalations include complete and accurate investigation details to support efficient handover and further analysis.</li> <li>Maintain incident tracking and ensure timely updates throughout the incident lifecycle.</li> </ul> <p><strong>SIEM operations & security monitoring</strong></p> <ul> <li>Utilize SIEM platforms to monitor security events, review alerts, execute predefined searches and queries, support basic investigations.</li> <li>Support operational activities including alert validation, monitoring dashboard review, log analysis, and security event correlation.</li> <li>Assist with identifying false positives and escalating tuning recommendations where required.</li> <li>Support the overall effectiveness and reliability of monitoring operations.</li> </ul> <p><strong>Documentation & reporting</strong></p> <ul> <li>Maintain accurate records of investigations, observations, and escalation activities.</li> <li>Document security incidents and monitoring activities in accordance with operational procedures.</li> <li>Participate in shift handovers and ensure continuity of investigations between teams.</li> <li>Support operational reporting and SOC performance metrics activities.</li> </ul> <p><strong>Governance, compliance & operational excellence</strong></p> <ul> <li>Follow approved SOC procedures, playbooks, and operational standards.</li> <li>Ensure compliance with internal security policies, customer contractual obligations, and NCSC Jordan licensing requirements.</li> <li>Handle customer information with strict confidentiality and professionalism.</li> <li>Participate in training, simulation exercises, and continuous improvement initiatives.</li> <li>Maintain awareness of emerging cybersecurity threats and attack techniques.</li> </ul> <h4>Our culture & code of conduct:</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma from a recognised institution.</li> <li>At least 6 months of practical cybersecurity experience.</li> <li>At least one valid NCSC-approved SOC certification like CSA, GSOC, GCIA, CTIA, Blue Team Level 1, or Cisco CyberOps Associate, or another internationally recognised, equivalent certification in the same field that is approved by the NCSC.</li> <li>Familiarity with SIEM consoles, alert triage, and SOC monitoring workflow; willingness to work rotating shifts.</li> <li>Foundational networking and operating-system knowledge is preferable.</li> <li>Prior internship or junior SOC experience is preferable.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.<br> Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.<br> As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly.<br> The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.<br> Why this role matters We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.<br> This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made.<br> You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.<br> You'll operate at two levels.<br> At the product and feature level , you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building.<br> You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.<br> At the leadership level , you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.<br> The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.<br> What You'll Do Turn product data into decisions.<br> You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.<br> Help teams define what success actually means.<br> You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.<br> Understand how customers use our products.<br> You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.<br> Evaluate whether our products are delivering value.<br> You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.<br> Bring insights into product discovery.<br> You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.<br> Challenge assumptions with evidence.<br> When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?<br>” — constructively and without creating friction.<br> Identify opportunities before you're asked.<br> You won't wait for a stakeholder to request a report.<br> You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.<br> Support experimentation.<br> You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.<br> Make complex analysis easy to understand.<br> You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.<br> Give leadership a clear view of product performance.<br> You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.<br> Help Product become more self-sufficient with data.<br> You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.<br> Raise data literacy across Product.<br> You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.<br> Build trust across teams.<br> You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.<br> What Success Looks Like In your first 3-6 months, you'll be building trust.<br> Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.<br> As you establish yourself, you'll start changing how decisions are made.<br> Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.<br> Ultimately, success means Product becomes more intelligent.<br> Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.<br> The shift we're looking for is simple: From “What happened?<br>” → “Why did it happen?<br>” → “What should we do about it?<br>" Who You Are You're naturally curious.<br> When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.<br> You think commercially, not just analytically.<br> You understand that an interesting insight isn't necessarily a useful one.<br> You can connect product behaviour to customer value, business performance, and investment decisions.<br> You don't need to be given the question.<br> You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.<br> You can zoom in and out.<br> You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.<br> You're willing to challenge people.<br> You don't simply validate what a stakeholder already believes.<br> You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.<br> You know that being right isn't enough.<br> Your analysis only creates value if people understand it and act on it.<br> You can turn complex findings into a simple story and a clear recommendation.<br> You're a strong communicator.<br> You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.<br> You're proactive and self-directed.<br> You don't wait for a ticket to appear in your queue.<br> You notice something worth investigating and take ownership of finding out what it means.<br> You're comfortable with ambiguity and a changing environment.<br> Not every question will have a clean dataset or obvious answer.<br> You know how to work with imperfect information while being transparent about its limitations.<br> You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.<br> You're technically strong.<br> You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.<br> You understand product metrics deeply , including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.<br> You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.<br> You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.<br> You have professional working proficiency in English.<br> Nice to Have Experience designing or evaluating A/B tests and experiments.<br> Experience with statistical analysis.<br> Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.<br> Experience building or improving a product analytics function or data culture.<br> Experience presenting product recommendations to senior leadership.<br> Working knowledge of Python or R.<br> Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.<br> What the hiring process will look like Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.<br> Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.<br> Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.<br> Presentation Interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.<br> Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.<br></span> </div>

<p><h4>Description</h4> <p>The SOC analyst - tier 1 is responsible for providing 24x7 security monitoring, alert triage, event analysis, and incident escalation services within ZainTECH’s managed security operations center (SOC). As the first line of defense against cybersecurity threats, the role continuously monitors customer environments, validates security events, and ensures potential security incidents are identified, classified, documented, and escalated in accordance with established procedures and service level agreements.</p> <h4>Responsibilities:</h4> <p><strong>Security monitoring & event analysis</strong></p> <ul> <li>Provide continuous 24x7 monitoring of customer and enterprise security environments through shift-based operations.</li> <li>Monitor and analyze security events generated from SIEM platforms, IDS/IPS solutions, endpoint detection & response (EDR) tools, firewalls, email security gateways, web security solutions, and cloud security platforms.</li> <li>Review and assess security alerts to determine whether activity represents a legitimate security threat or a false positive.</li> <li>Perform initial event validation, classification, and prioritization based on severity, risk, and potential business impact.</li> <li>Identify suspicious behavior, indicators of compromise (IOCs), and anomalous activities requiring further investigation.</li> </ul> <p><strong>Incident triage & escalation</strong></p> <ul> <li>Perform first-level analysis and triage of security alerts and events.</li> <li>Create and manage incident tickets within approved incident management platforms.</li> <li>Categorize incidents based on severity, impact, urgency, and threat classification.</li> <li>Escalate validated incidents to SOC analyst - tier 2 teams in accordance with approved escalation procedures.</li> <li>Ensure escalations include complete and accurate investigation details to support efficient handover and further analysis.</li> <li>Maintain incident tracking and ensure timely updates throughout the incident lifecycle.</li> </ul> <p><strong>SIEM operations & security monitoring</strong></p> <ul> <li>Utilize SIEM platforms to monitor security events, review alerts, execute predefined searches and queries, support basic investigations.</li> <li>Support operational activities including alert validation, monitoring dashboard review, log analysis, and security event correlation.</li> <li>Assist with identifying false positives and escalating tuning recommendations where required.</li> <li>Support the overall effectiveness and reliability of monitoring operations.</li> </ul> <p><strong>Documentation & reporting</strong></p> <ul> <li>Maintain accurate records of investigations, observations, and escalation activities.</li> <li>Document security incidents and monitoring activities in accordance with operational procedures.</li> <li>Participate in shift handovers and ensure continuity of investigations between teams.</li> <li>Support operational reporting and SOC performance metrics activities.</li> </ul> <p><strong>Governance, compliance & operational excellence</strong></p> <ul> <li>Follow approved SOC procedures, playbooks, and operational standards.</li> <li>Ensure compliance with internal security policies, customer contractual obligations, and NCSC Jordan licensing requirements.</li> <li>Handle customer information with strict confidentiality and professionalism.</li> <li>Participate in training, simulation exercises, and continuous improvement initiatives.</li> <li>Maintain awareness of emerging cybersecurity threats and attack techniques.</li> </ul> <h4>Our culture & code of conduct:</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma from a recognised institution.</li> <li>At least 6 months of practical cybersecurity experience.</li> <li>At least one valid NCSC-approved SOC certification like CSA, GSOC, GCIA, CTIA, Blue Team Level 1, or Cisco CyberOps Associate, or another internationally recognised, equivalent certification in the same field that is approved by the NCSC.</li> <li>Familiarity with SIEM consoles, alert triage, and SOC monitoring workflow; willingness to work rotating shifts.</li> <li>Foundational networking and operating-system knowledge is preferable.</li> <li>Prior internship or junior SOC experience is preferable.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>As a key member of DevOps team, the Senior Analyst, Change and Release Management will play a critical role focuses on streamlining software development processes by integrating development and operations, implementing automation tools, and fostering collaboration. Responsibilities include infrastructure management, automation of deployment pipelines, tool selection and integration, and ensuring efficient, reliable, and secure delivery of software products throughout the development lifecycle.</p><br><br> <p>Additionally, the incumbent will optimize resource utilization and ultimately, the role contributes to quicker release cycles, reduced downtime, improved system performance, and increased innovation, driving overall business agility and success.</p><br><br>Job Description <br><p><strong>Customer:</strong></p><br><br> <p>•Ensure continuous delivery of new features and updates to improve product offerings.</p><br><br> <p>•Quickly respond to and resolve production issues to minimize customer impact.</p><br><br> <p>•Collect and analyze customer feedback to guide development and operations improvements.</p><br><br> <p>•Maintain and improve system reliability, uptime, and overall performance.</p><br><br> <p><strong>People:</strong></p><br><br> <p>•Foster a collaborative culture between development, product team, and other cross-functional teams.</p><br><br> <p>•Facilitate regular communication and collaboration through meetings, tools, and processes.</p><br><br> <p>•Provide training and resources to team members to improve their skills in DevOps practices and tools.</p><br><br> <p>•Encourage continuous learning and professional development within the team.</p><br><br> <p>•Promote best practices and standards across the team.</p><br><br> <p><strong>Operations:</strong></p><br><br> <p>•Develop and maintain CI/CD pipelines to automate the build, test, and deployment processes.</p><br><br> <p>•Automate repetitive tasks to increase efficiency and reduce human error.</p><br><br> <p>•Manage cloud and on-premises infrastructure to support development and production environments.</p><br><br> <p>•Ensure infrastructure is scalable, secure, and cost-effective.</p><br><br> <p>•Implement incident management processes to quickly address and resolve production issues.</p><br><br> <p>•Conduct post-incident reviews and implement improvements to prevent future occurrences.</p><br><br> <p>•Manage and maintain configuration settings for applications and infrastructure.</p><br><br> <p>•Use configuration management tools to ensure consistency across environments.</p><br><br> <p>•Participate in strategic planning and roadmap development for DevOps initiatives.</p><br><br> <p>•Lead the planning, coordination, and execution of software releases across multiple environments, ensuring timely and high-quality delivery.</p><br><br> <p>•Design, build, and maintain scalable infrastructure.</p><br><br> <p><strong>Financial Results:</strong></p><br><br> <p>•Monitor and optimize cloud and infrastructure costs to ensure efficient use of resources.</p><br><br> <p>•Implement cost-saving measures without compromising on performance and reliability.</p><br><br> <p>•Allocate resources effectively to meet operational and project needs.</p><br><br> <p>•Balance resource allocation to support both ongoing operations and new initiatives.</p><br><br> <p>•Assist in planning and managing budgets for DevOps tools, infrastructure, and team resources</p><br><br>Job Requirements - Experience and Education <br><ul> <li>Bachelor’s degree in computer science or engineering.</li> <li>Candidates working for this position should possess at least 3 years of work experience as a DevOps Engineer, release management.</li> <li>Candidates must possess ample knowledge and experience in system automation, deployment, and implementation.</li> <li>Strong ability to work with remote teams.</li> <li>Candidates must possess experience in using Linux, Windows, CI/CD, Azure DevOps, GitHub, AWS Code Deploy.</li> <li>The candidates should also possess experience in the software development process and tools and languages like SaaS, Python, Shell scripting and Git.&nbsp;</li> <li>Candidates should demonstrate knowledge in handling distributed data systems. Examples: Elasticsearch, Cassandra, and others.</li> <li>Candidates must possess in configuring and automating the monitoring tools. Examples: Elastic APM, DebugDiag, etc</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>