Glass Technician Jobs in Jordan

<p><h4>Description</h4> <p><strong>Key responsibilities</strong></p> <ul> <li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li> <li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li> <li>Monitor customer health, usage, spend trends, and churn risks proactively</li> <li>Drive customer retention and reduce churn across the assigned portfolio</li> <li>Identify expansion and upsell opportunities where relevant</li> <li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li> <li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li> <li>Ensure customers are utilizing the platform correctly and adopting relevant features</li> <li>Handle escalations professionally and maintain strong customer communication</li> <li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li> <li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li> <li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>2–5 years of experience in customer success, account management, customer support, sales, or a related customer-facing role</li> <li>Strong communication and relationship-building skills</li> <li>Strong organizational and follow-up skills</li> <li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li> <li>Commercial awareness and ability to identify customer risk and growth opportunities</li> <li>Ability to work cross-functionally with multiple internal teams</li> <li>Problem-solving mindset and ability to handle customer escalations calmly</li> <li>Fluent in English and Arabic</li> </ul> <p><strong>Nice-to-have skills</strong></p> <ul> <li>Experience working in SaaS, telecom, cloud, or contact center environments</li> <li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li> <li>Understanding of customer retention and revenue metrics</li> <li>Experience handling operational workflows and customer lifecycle management</li> <li>Experience working with SMB or scaled customer portfolios</li> <li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li> </ul> <p><strong>What success looks like in this role</strong></p> <ul> <li>Maintaining strong retention across the assigned portfolio</li> <li>Proactively identifying and reducing churn risks</li> <li>Efficiently managing a large number of customer accounts without compromising customer experience</li> <li>Driving customer engagement and platform adoption</li> <li>Maintaining strong operational discipline and customer follow-up</li> <li>Supporting revenue growth and protection initiatives across the portfolio</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We are seeking a highly skilled and customer-focused Senior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p> <p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The Senior Systems Engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p> <h4>Key responsibilities</h4> <ul> <li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li> <li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li> <li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li> <li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li> <li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li> <li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li> <li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li> <li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p> <h4>Experience</h4> <ul> <li>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</li> <li>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</li> </ul> <h4>Technical skills</h4> <p>Strong knowledge and hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Experience mentoring and coaching junior engineers.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We are seeking a highly skilled and customer-focused Senior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p> <p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The Senior Systems Engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p> <h4>Key responsibilities</h4> <ul> <li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li> <li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li> <li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li> <li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li> <li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li> <li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li> <li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li> <li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p> <h4>Experience</h4> <ul> <li>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</li> <li>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</li> </ul> <h4>Technical skills</h4> <p>Strong knowledge and hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Experience mentoring and coaching junior engineers.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.</p> <p>This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers. The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.</p> <h4>Key responsibilities</h4> <ul> <li>Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.</li> <li>Assist senior engineers in technical engagements throughout the project lifecycle.</li> <li>Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.</li> <li>Support the preparation and presentation of technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Work closely with senior engineers to gain technical knowledge and best practices.</li> <li>Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.</li> <li>Identify technical issues and escalate complex challenges when necessary.</li> <li>Communicate effectively with both technical and non-technical stakeholders.</li> <li>Stay up to date with Microsoft technologies and industry trends through continuous learning.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p> <h4>Experience</h4> <ul> <li>1–2 years of hands-on experience in an enterprise IT environment.</li> <li>Internship or practical experience supporting Microsoft infrastructure technologies is a plus.</li> <li>Strong willingness to learn and develop in a customer-facing technical role.</li> </ul> <h4>Technical skills</h4> <p>Strong knowledge of and/or hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Eagerness to learn from senior engineers and continuously develop technical skills.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team.<br> The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.<br> This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers.<br> The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.<br> Key Responsibilities Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.<br> Assist senior engineers in technical engagements throughout the project lifecycle.<br> Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.<br> Support the preparation and presentation of technical solutions that address customer business and technical requirements.<br> Collaborate with customers, project managers, and internal teams to ensure successful project execution.<br> Work closely with senior engineers to gain technical knowledge and best practices.<br> Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.<br> Identify technical issues and escalate complex challenges when necessary.<br> Communicate effectively with both technical and non-technical stakeholders.<br> Stay up to date with Microsoft technologies and industry trends through continuous learning.<br> Maintain high standards of quality, professionalism, and customer satisfaction.<br> RequirementsEducation Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.<br> Experience 1–2 years of hands-on experience in an enterprise IT environment.<br> Internship or practical experience supporting Microsoft infrastructure technologies is a plus.<br> Strong willingness to learn and develop in a customer-facing technical role.<br> Technical Skills Strong knowledge of and/or hands-on experience with: Active Directory Microsoft Exchange Server Hyper-V Windows Server Microsoft SQL Server Microsoft System Center Products Microsoft Azure Microsoft Entra ID Microsoft 365 Microsoft Defender Microsoft Intune Microsoft Purview Required Competencies Strong troubleshooting and problem-solving skills.<br> Excellent communication and presentation skills.<br> Ability to work independently and as part of a team.<br> Strong customer service and stakeholder management skills.<br> Eagerness to learn from senior engineers and continuously develop technical skills.<br> Ability to manage multiple priorities in a fast-paced environment.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>YOUR MISSION</b> MHPSS is a core component of HI s intervention in Palestine. MHPSS is systematically integrated into HI s health activities, including rehabilitation and P&amp;O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme. As activities continue to expand in the WB, the position will also support the harmonization of approaches, tools, and processes between Gaza and the WB, ensuring consistency in programme implementation. Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p><p>Under the management of the Technical Head of Program (THoP) the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p><p>The MHPSS Specialist will have strong interactions with Internally: Area Manager, Project Managers, Technical officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager and externally: partners, local authorities, health structures, health NGOs. The MHPSS Specialist will report to the THoP, will have a technical management from the MHPSS Global Specialist and will have the functionnal management of the MHPSS teams in Gaza and West Bank.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict affected countries.</li><li>You hold a Master degree in psychology, preferably in clinical psychology, or a related field is required.</li><li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li><li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li><li>Experience in conducting multi-sectorial assessments is required</li><li>Strong interpersonal and intercultural skills required;</li><li>Fluency in oral and written English is compulsory;</li><li>Arabic skills are a strong asset;</li></ul><p></p></section>

<p><h4>Description</h4> <p>The Senior Microsoft Presales Engineer is responsible for driving customer engagement, solution positioning, and technical presales activities across Microsoft Infrastructure, Security, Modern Workplace, and Cloud solutions. The role acts as a trusted technical advisor to enterprise customers, supporting digital transformation initiatives through consultative solution design, technical workshops, demonstrations, and strategic customer engagements.</p> <p>Working closely with Account Managers, Architects, Product teams, and Microsoft stakeholders, the engineer plays a key role in identifying customer requirements, positioning Microsoft technologies, developing technical proposals, and supporting pipeline growth across the region. The role combines deep Microsoft technical expertise with strong customer-facing, presentation, and solution-selling capabilities.</p> <h4>Responsibilities:</h4> <h4>Customer Engagement & Solution Consulting</h4> <ul> <li>Engage with customers to understand: business challenges, security and infrastructure requirements, digital transformation objectives, and existing technology environments</li> <li>Conduct assessments of customer infrastructure, cloud, and security landscapes</li> <li>Support customers in defining technical requirements and contributing to: RFP responses, RFI documentation and technical solution requirements</li> <li>Act as a trusted advisor throughout the customer engagement lifecycle</li> </ul> <h4>Solution Positioning & Technical Presales</h4> <ul> <li>Position Microsoft solutions as best-in-class offerings by articulating: business value, competitive advantages, technical capabilities and security and operational benefits</li> <li>Demonstrate Microsoft solution advantages over competitive technologies and existing customer environments</li> <li>Support customers throughout technical evaluations and decision-making processes</li> <li>Prepare technical proposals, solution presentations, architecture recommendations and technical response documentation</li> </ul> <h4>Microsoft Security, Cloud & Infrastructure Solutions</h4> <ul> <li>Design and position solutions across: Microsoft 365 E3 & E5, Microsoft Security & Compliance solutions, Microsoft Defender Suite, Microsoft Sentinel (SIEM), Azure Active Directory (SSO, MFA, Identity Security), Microsoft Purview and Data Protection solutions, Intune and Endpoint Management, Azure Infrastructure, Backup, DR, and Migration services, Hybrid and on-premise Microsoft infrastructure solutions</li> <li>Support Azure sizing, migration, and modernization discussions with enterprise customers</li> <li>Maintain strong awareness of Microsoft cloud, infrastructure, and security best practices</li> </ul> <h4>Workshops, Demonstrations & Technical Presentations</h4> <ul> <li>Lead customer workshops, technical demonstrations, solution presentations and executive briefings</li> <li>Deliver tailored presentations addressing customer-specific business and technical challenges</li> <li>Educate customers on Microsoft cloud, infrastructure, and cybersecurity capabilities</li> <li>Support customer enablement and awareness initiatives across Microsoft technologies</li> </ul> <h4>Pipeline Development & Sales Support</h4> <ul> <li>Contribute to pipeline generation and opportunity development activities as part of the presales organization</li> <li>Support opportunity qualification, technical validation, and deal progression across strategic customer engagements</li> <li>Collaborate closely with sales and account management teams to align technical and commercial strategies</li> <li>Maintain visibility on opportunity progression and customer engagement activities</li> </ul> <h4>Cross-Functional Collaboration</h4> <ul> <li>Work closely with Account Managers, Technical Architects, Product teams, Delivery teams and Microsoft stakeholders</li> <li>Support successful transition from presales to delivery and implementation phases</li> <li>Collaborate with customer IT and security teams to ensure solution alignment and technical readiness</li> </ul> <h4>Requirements</h4> <ul> <li>8+ years of experience in Microsoft solution sales, technical presales, cloud and infrastructure consulting, enterprise ICT environments</li> <li>Strong expertise across Microsoft Cloud, Security, Productivity, Infrastructure solutions</li> <li>Strong understanding of enterprise security principles, cloud migration and modernization, identity and access management, data protection and compliance solutions</li> <li>Experience supporting enterprise and strategic customer engagements</li> <li>Familiarity with non-Microsoft security technologies such as VMware, Trend Micro EPP/EDR, Forcepoint DLP is highly desirable</li> <li>Bachelor’s degree in Computer Science, Information Technology, Engineering or a related technical field</li> <li>Microsoft cloud and security certifications are an advantage</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><b>How can you make a difference?</b><br>UNICEF is committed to ensuring that all children and young people acquire the knowledge, skills, and competencies needed to successfully learn, thrive and transition to further learning, decent work, and active citizenship. As countries invest in general education, Technical and Vocational Education and Training (TVET), skills development programmes, and alternative learning pathways, there is increasing demand for evidence on whether these investments are aligned with labor market needs and contribute to improved work and life outcomes.<br>Expected Deliverables:<br>Task 1 Global Public Goods on Education System External Efficiency and Skills Labor Market Alignment<br>1A. Compendium of Good Practices on Education Labor Market Observatories:<br>1B. Compendium of Good Practices on Tracer Studies and Employer Surveys:<br>1C. Compendium of Good Practices on Public Private Dialogue and Stakeholder Engagement:<br>Task 2 Technical Assistance to Country Offices and Governments<br>2A. Demand-Driven Technical Assistance to Countries: Provide technical assistance to UNICEF Country Offices and governments, in response to formal technical assistance requests, on establishing or strengthening education labor market observatories, tracer studies, employer surveys, labor market intelligence systems, and stakeholder consultation mechanisms. Support will be provided to at least five countries and documented through technical reports, mission reports, technical reviews, workshop outputs, and country-specific recommendations.<br>2B. Toolkit: Produce a toolkit consolidating lessons from the global reviews and identifying operational models, indicators,<br>templates, and tools that can inform future UNICEF guidance, technical assistance, and country support on education-toemployment<br>transitions and labor market alignment monitoring.<br>2C. Knowledge Sharing, Capacity Development and Final Synthesis: Develop knowledge products and training materials, facilitate regional and global webinars and peer-learning exchanges, document country case studies and implementation lessons, and produce a final synthesis report highlighting country experiences, emerging lessons, and recommendations for strengthening education system external efficiency and skills labor market alignment<br><br><b>Minimum requirements:</b><br>• Education: Advanced university degree (Master's or higher) in Economics, Labor Economics, Statistics, Monitoring and Evaluation, or a closely related field<br>• Work Experience: At least eight years of progressively responsible professional experience in labor market analysis, TVET, education sector planning, education financing, monitoring and evaluation, or closely related fields.<br>• Demonstrated experience conducting or supporting graduate tracer studies, employer surveys, labor market assessments, labor market intelligence systems, workforce observatories, or similar monitoring systems.<br>• Proven experience supporing governments and development partners in strengthening alignment between education systems and labor market needs.<br>• xperience producing analytical reports, global reviews, guidance materials, toolkits, and other knowledge products intended for policy and operational use.<br>• Experience providing technical assistance to governments and/or international organizations in low-and middle-income countries.<br>• Skills:<br>• Strong understanding of education-to-employment transitions and employability outcomes.<br>• Knowledge of education system performance, external efficiency analysis, skills development systems, TVET, and workforce development policies.<br>• Familiarity with labor market observatories, tracer studies, employer surveys, labor market intelligence systems, and skills forecasting methodologies.<br>• Strong analytical, research, writing, and synthesis skills.<br>• Ability to translate technical evidence into practical recommendations for policymakers and practitioners.<br>• Strong facilitation and stakeholder engagement skills.<br>• Language Requirements : Fluent in English, spoken and written. Knowledge of French will be an advantage<br>• Desirables: Experience working with Ministries of Education, Labor, Planning, TVET authorities, chambers of commerce, employers' organizations, trade unions, and development partners is desirable.<br>• Knowledge of French or another UN language.<br><br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.</p><br><br><p>At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.</p><br><br><p>AI Fearlessly.</p><br><p><b><span>POSITION OVERVIEW</span></b></p><br><p>As a <b><span>Customer Success Technical Advisor (CSTA)</span></b>, you are the strategic technical linchpin for TrendAI’s enterprise clients. Your mission is to move beyond reactive troubleshooting to become a <b><span>Trusted Advisor</span></b>, ensuring customers achieve measurable cybersecurity resilience. You will lead the technical journey for our most strategic accounts, transforming complex security requirements into scalable, operational successes within the TrendAI Vision One™ ecosystem.</p><br><p><b><span>PRIMARY RESPONSIBILITIES</span></b></p><br><p><b><span>1. Strategic Technical Advocacy</span></b></p><br><ul><li><b><span>Outcome-Driven Management:</span></b> Act as the primary technical voice post-deployment, shifting the focus from "ticket resolution" to "security outcome attainment."</li><li><b><span>Success Planning:</span></b> Contribute technical milestones to the broader Customer Success Plan, ensuring a clear roadmap for platform adoption, version upgrades, and feature deployments.</li><li><b><span>Platform Mastery:</span></b> Conduct regular architectural reviews and configuration audits to ensure customers are utilizing the full breadth of the TrendAI platform.</li></ul><p><b><span>2. Proactive Operations &amp; Enablement</span></b></p><br><ul><li><b><span>Value Realization:</span></b> Guide clients through a structured onboarding and deployment process, ensuring rapid time-to-value and high feature utilization.</li><li><b><span>Technical Workshops:</span></b> Design and deliver bespoke workshops and "Best Practice" sessions to mature the customer's internal SOC and SIEM operations.</li><li><b><span>Advanced Threat Defense:</span></b> Provide technical oversight during critical security events, offering proactive recommendations to harden the customer's posture against evolving threats.</li></ul><p><b><span>3. Operational Excellence &amp; Leadership</span></b></p><br><ul><li><b><span>Root Cause Strategy:</span></b> Perform deep-dive root cause analysis (RCA) on complex issues, providing long-term strategic recommendations to prevent systemic failures.</li><li><b><span>Cross-Functional Orchestration:</span></b> Serve as the regional liaison between the customer and internal Product Engineering, R&amp;D, and Sales Engineering to influence product roadmaps.</li><li><b><span>Account Health Integrity:</span></b> Maintain a "Single Source of Truth" for account health, including detailed environment maps, troubleshooting playbooks, and operational reports.</li></ul><p><b><span>ELIGIBILITY CRITERIA: SKILLS &amp; QUALIFICATIONS</span></b></p><br><ul><li><b><span>Experience:</span></b> 10 or more years of experience in technical support, security architecture, systems engineering, or a relevant client-facing consulting field.</li><li><b><span>Domain Expertise:</span></b> Strong knowledge of security frameworks (NIST, MITRE ATT&amp;CK), SIEM/SOC operations, and endpoint/network defense technologies.</li><li><b><span>Technical Depth:</span></b> Deep understanding of multiple operating systems (Windows Server, Linux, Solaris) and hybrid-cloud infrastructure (AWS, Azure, GCP).</li><li><b><span>Strategic Communication:</span></b> Excellent written and verbal communication skills, including the ability to articulate complex technical risks in simple, business-centric terms for executive stakeholders.</li><li><b><span>Analytical Mindset:</span></b> Highly process-oriented with a passion for digital organization, documentation, and technical reporting.</li><li><b><span>Education:</span></b> Bachelor’s Degree in Engineering, Computer Science, or equivalent is preferred.</li><li><b><span>Certifications:</span></b> Technical certifications are strongly preferred (e.g., TCAP, TSCE, CISSP, CCNA, CCNP, or Cloud Platform Certifications).</li></ul><p><b><span>OUR COMMITMENT TO DIVERSITY</span></b></p><br><p>TrendAI strives to build an environment of equit<span>y and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity – the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.</span></p><br><p><span><span>#LI-Onsite</span></span></p><br><p><span><span>#LI-NA1</span></span></p><br><p><span>We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>What we are looking for: We are seeking an experienced Global Shelter &amp; Settlements (S&amp;S) Adviser to support NRC's programmes across the MENA region . In this role, you will provide strategic and technical leadership to Country Offices and Regional Offices, ensuring that high-quality Shelter &amp; Settlements strategies, systems, policies, tools, and practices are effectively developed and implemented. You will work closely with S&amp;S Specialists, Programme Development Managers, and Heads of Programme to strengthen programme quality, drive technical excellence, and support the delivery of impactful humanitarian responses. As the Global S&amp;S Adviser, you will play a key role in programme development by contributing to regional and country-level proposal design, identifying funding opportunities, and ensuring compliance with donor requirements. You will provide technical oversight, advisory support, and capacity strengthening to Country Office teams within your area of expertise. In addition, you may serve as the focal point for a specific region and/or technical area within the global S&amp;S team, providing guidance and support to fellow advisers while contributing to broader global initiatives and organisational learning. The Global S&amp;S team operates within NRC's technical matrix structure, collaborating closely with technical and operational colleagues across Country Offices, Regional Offices, and the Global Programme function. As part of a team of global advisers, you will maintain a technical relationship with country-based S&amp;S specialists and regional programme teams, helping to shape global policy, strategy, and technical direction. Success in this role requires a collaborative approach, strong stakeholder engagement, and a commitment to fostering innovation and shared learning across NRC. What you will do: Policy, Strategy and programme development Responsible for ensuring compliance and adherence to NRC policies, guidance and procedures in relation to the S&amp;S area while contributing to the development of policies, strategies, tools and new approaches with a focus on innovation and piloting. Responsible for supporting the development of country/regional core competence strategies and implementation plans in line with global policies and global and regional strategies. Work within the Global Programme Section to contribute to specific areas of innovation and development, including piloting and learning from experiences at the country office and regional level. Contribute to the resource mobilization and fundraising for country, multi-country and regional programme development related to S&amp;S. Technical development, support, and capacity building Technical supervision of Country and Regional Office Specialists and Programme Development Managers, including providing strategic advice, technical support, capacity building, staff training, and contributing to recruitment. Ensure that S&amp;S based programming approaches contribute to integrated response and analysis. Contribute to the NRC global development of the S&amp;S, through collaborative working with and contribution to the NRC Global S&amp;S development, and by sharing learning and expertise with the Global level and Regional and Country Offices. Facilitate and stimulate an environment conducive to innovation. Keep informed on innovation insights and analysis of relevance to S&amp;S. Ensure this knowledge is integrated into the systems and culture of the organisation at country and regional levels. Quality standards, data analysis and MEL Provide strategic advice, technical support, and capacity building to Country and Regional Offices to ensure quality programming of core competencies, including Safe and Inclusive Programming. Lead the institutionalization, roll-out, and capacity building of sector-specific MEL tools at Country Offices, ensuring effective planning, implementation, and data utilization. Support and monitor compliance with the Response Policy and ensure quality oversight of core competency-related MEL, including data quality checks, Theory of Change reviews, and sign-off on evaluations and research. Promote and document learning activities, contributing to strategic evaluations and research, and disseminating sector-specific learning and good practices at all levels, including direct support to Country Offices. Networking, representation and relationships Responsible for identification, development and maintenance of relationships with relevant stakeholders (e.g., donors, Clusters/Working Groups, UN agencies, NGOs, research- and educational institutions, private sector) related to programmes in general and more specifically as related to NRC s Core Competencies. Work in partnership with the regional and country office advocacy leads to identify and develop regional advocacy issues related to the core competence. Please download the detailed job description to learn more about this position. What you will bring: Minimum 6 years of relevant professional experience in a similar position within the humanitarian field or similar. In-depth knowledge of and experience with NRC s specialised areas of expertise Proven experience in programme quality and strategic approaches to programme development. Experience of developing practical tools and resources. Experience of programme quality assessments, programme development and delivery. Experience of delivering learning and development as part of quality improvement and capacity building. Experience from different countries from across more than one NRC region. Extensive experience in programming in complex and volatile contexts. Willingness to travel to high-risk COs (including area offices and field offices). Willingness to keep HEAT training valid. Fluency in English, both written and verbal. Knowledge of French, Spanish or Arabic is considered an advantage. Understanding of and commitment to organisational learning, and the role and contribution of Monitoring, Evaluation and Learning to quality management and development. Understanding of, and commitment to working collaboratively with technical and operational colleagues within a matrix structure, including capacity building. Understanding and experience of the specific demands of S&amp;S within (named Region, Country) contexts. Understanding of and commitment to integrated response approaches. What we offer: Duty station: Mobile contract based in Amman and/or Resident contract for nationals of countries in the MENA region, with ability to travel across the region. Contract: Temporary (2 years). Travel: up to 40% including up to 30 days deployment at a time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 6 years of relevant professional experience in a similar position within the humanitarian field or similar. In-depth knowledge of and experience with NRC s specialised areas of expertise Proven experience in programme quality and strategic approaches to programme development. Experience of developing practical tools and resources. Experience of programme quality assessments, programme development and delivery. Experience of delivering learning and development as part of quality improvement and capacity building. Experience from different countries from across more than one NRC region. Extensive experience in programming in complex and volatile contexts. Willingness to travel to high-risk COs (including area offices and field offices). Willingness to keep HEAT training valid. Fluency in English, both written and verbal. Knowledge of French, Spanish or Arabic is considered an advantage. Understanding of and commitment to organisational learning, and the role and contribution of Monitoring, Evaluation and Learning to quality management and development. Understanding of, and commitment to working collaboratively with technical and operational colleagues within a matrix structure, including capacity building. Understanding and experience of the specific demands of S&amp;S within (named Region, Country) contexts. Understanding of and commitment to integrated response approaches.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><span>Working at Freudenberg: We will wow your world!</span></b></p><br><span>Responsibilities:</span><p><span>Key Responsibilities&nbsp;</span>&nbsp;</p><br><ul><li><p><span><span>Troubleshoot and repair machines&nbsp;</span></span></p><br></li><li><p><span><span>Reduce downtime of machines to support production demand</span></span></p><br></li><li><p><span><span>Design, engineer, and fabricate machine parts as required&nbsp;</span></span></p><br></li><li><p><span><span>Perform preventative maintenance on machines as scheduled&nbsp;</span></span></p><br></li><li><p><span><span>Meet with production leads and supervisors regarding operation of machines&nbsp;</span></span></p><br></li></ul><p>Additional<span> Responsibilities&nbsp;</span>&nbsp;</p><br><ul><li><p><span><span>Basic PLC knowledge and troubleshooting</span></span></p><br></li><li><p><span><span>Assist in the maintenance and repair production equipment’s</span></span></p><br></li><li><p><span><span>Perform routine maintenance functions and adjustments to equipment’s</span></span></p><br></li><li><p><span><span>Responsible for shop cleanliness, </span><span>safety</span><span> and compliance</span></span></p><br></li><li><p><span><span>Follow Health, Safety, Environmental, Quality and Lean standards</span></span></p><br></li></ul><p><span><span>Interactions: </span></span> <span><span>All functional areas of Production&nbsp;</span></span>&nbsp;</p><br><span>Qualifications:</span><p><span>Work Experience and Education&nbsp;</span>&nbsp;</p><br><ul><li><p><span><span>High School diploma or </span><span>equivalent level of education required</span></span></p><br></li><li><p><span><span>5+ years of machine repair experience in Production setting</span></span></p><br></li><li><p><span><span>Prior experience performing preventative Maintenance on machines</span></span></p><br></li><li><p><span><span>Electrical experience</span></span></p><br></li><li><p><span><span>Pneumatic experience</span></span></p><br></li><li><p><span><span>Prior experience effectively trouble-shooting automation equipmen</span><span>t</span></span></p><br></li></ul><p><span>Specific knowledge&nbsp;</span>&nbsp;</p><br><ul><li><p><span><span>Mechanical aptitude&nbsp;</span></span></p><br></li><li><p><span><span>Basic PLC knowledge and troubleshooting</span></span></p><br></li><li><p><span><span>Lift objects of various shapes, </span><span>sizes</span><span> and weights&nbsp;</span></span></p><br></li><li><p><span><span>Excellent listening skills and ability to follow instructions as well as provide directions on step-by-step repair process</span></span></p><br></li><li><p><span><span>Motivated, organized, eager to learn and possess a positive attitude toward the job</span></span></p><br></li></ul><p><span>Specific competencies&nbsp;&nbsp;</span>&nbsp;</p><br><ul><li><p><span><span>Motivated individuals who want to work and will show up to their scheduled shifts on time and excited and ready to work</span></span></p><br></li><li><p><span><span>High level of accuracy and attention to detail</span></span></p><br></li><li><p><span><span>Priorities setting capabilities, time management and flexibility</span></span></p><br></li><li><p><span><span>Trouble shooting and learning</span></span></p><br></li><li><p><span>Strong communication skills&nbsp;</span></p><br></li></ul><p>‎ ‎ </p><br><p><span>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.</span></p><br>Freudenberg Vileda Jordan Ltd. </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><span>Working at Freudenberg: We will wow your world!</span></b></p><br><span>Responsibilities:</span><p><span>Key Responsibilities</span>&nbsp;</p><br><ul><li><p><span><span>Perform preliminary machine troubleshooting&nbsp;</span></span></p><br></li><li><p><span><span>Ensure safety measures for machine are all adhered to</span></span></p><br></li><li><p><span><span>Record production data&nbsp;</span></span></p><br></li><li><p><span><span>Complete quality audits and fill-out related paperwork</span></span></p><br></li><li><p><span><span>Communicate production and mechanical issues effectively to shift lead or supervisor</span></span></p><br></li></ul><p><span>Additional Responsibilities&nbsp;</span>&nbsp;</p><br><ul><li><p><span><span>Make decisions within scope of responsibility</span></span></p><br></li><li><p><span><span>Adhere to production schedule and quality standards</span></span></p><br></li><li><p><span><span>Comply with all safety and health regulations</span></span></p><br></li><li><p><span><span>Clean machinery and maintain cleanliness in wor</span><span>k area</span></span></p><br></li><li><p><span><span>Follow Health, Safety, Environmental, Quality and Lean standards</span></span></p><br></li><li><p><span><span>Effectively communicate and train others as needed</span></span></p><br></li></ul><p><span>Organization</span>&nbsp;</p><br><ul><li><p><span><span>Reports to: </span><span>Shift Supervisor&nbsp;</span></span>&nbsp;</p><br></li></ul><p><span><span>Interactions </span></span></p><br><ul><li><p><span><span>All functional areas of Production</span></span>&nbsp;</p><br></li></ul><span>Qualifications:</span><p><span>Work Experience and Education</span>&nbsp;</p><br><ul><li><p><span><span>High school diploma or </span><span>equivalent level of education&nbsp;</span></span></p><br></li><li><p><span><span>0-4 years of experience in manufacturing environment preferred</span></span></p><br></li><li><p><span><span>Fluent in local language and </span><span>be able to read, write, and speak English</span><span> (if not local language) at basic level.</span></span></p><br></li><li><p><span><span>Basic math skills and good use of logic</span></span></p><br></li><li><p><span><span>Able to work and think independently</span></span></p><br></li><li><p><span><span>Prior experience working on a machine&nbsp;</span></span></p><br></li></ul><p><span>Specific knowledge</span>&nbsp;</p><br><ul><li><p><span><span>Some experience in manufacturing is preferred</span></span></p><br></li><li><p><span><span>Basic math skills and good use of logic&nbsp;</span></span></p><br></li></ul><p><span>Specific competencies</span>&nbsp;</p><br><ul><li><p><span><span>Excellent hand-eye coordination and physical condition, </span><span>speed</span><span> and accuracy for performing repetitive tasks&nbsp;</span></span></p><br></li><li><p><span><span>Motivated individuals who want to work and will show up to their scheduled shifts on time and excited and ready to work</span></span></p><br></li><li><p><span><span>High level of accuracy and attention to detail</span></span></p><br></li><li><p><span><span>Learning agility – Learn new tasks/rotate to different cells as needed and able to pick up new task quickly</span></span></p><br></li></ul><p>‎ ‎ </p><br><p><span>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.</span></p><br>Freudenberg Vileda Jordan Ltd. </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Job purpose</h4> <p>To support the design, installation, operation, and improvement of electrical systems by providing technical assistance, resolving day-to-day engineering issues, and coordinating with relevant teams to ensure safe and reliable performance in line with project and operational requirements.</p> <h4>Key accountability areas</h4> <strong>Electrical engineering activities</strong><br> <li>Prepare and review electrical drawings and technical submittals in accordance with project specifications and standards.</li> <li>Provide technical support during installation, testing, and commissioning activities.</li> <li>Troubleshoot electrical faults and coordinate with maintenance or project teams for resolution.</li> <li>Implement approved design and engineering changes.</li> <strong>Technical coordination and documentation</strong><br> <li>Prepare technical reports, calculations, and engineering documentation as required.</li> <li>Provide technical clarifications to internal teams, contractors, and suppliers.</li> <li>Support material submittal reviews and technical evaluations.</li> <li>Maintain updated engineering records and as-built drawings.</li> <strong>Quality and compliance</strong><br> <li>Ensure electrical activities are performed in line with applicable standards and approved procedures.</li> <li>Coordinate with the quality team to address non-conformities and implement corrective actions.</li> <li>Witness testing activities and verify proper documentation of results.</li> <strong>HSE and operational support</strong><br> <li>Follow HSE policies and promote safe working practices during all electrical activities.</li> <li>Identify and report potential risks and support corrective actions.</li> <li>Coordinate with concerned functions to ensure smooth execution of work.</li> <h4>Role accountability</h4> <strong>HR proficiency</strong><br> <p>Ability to obtain updated soft and technical skills related to the job.</p> <strong>Delivery</strong><br> <li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li> <li>Utilize resources effectively to achieve objectives within efficient cost and time.</li> <li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li> <strong>Problem-solving</strong><br> <p>Solve any related problems that arise and escalate any complex operational issues.</p> <strong>Quality</strong><br> <p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p> <strong>Business process improvements</strong><br> <p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <strong>Compliance</strong><br> <p>Comply with related policies, procedures, and work instructions.</p> <strong>Health, safety, and environment</strong><br> <p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in Electrical Engineering</p> <h4>Work experience</h4> <p>2 to 4 years</p> <h4>Technical / functional competencies</h4> <p>Safety<br> Design<br> Design tools<br> Engineering design<br> Design specifications</p></p><p></p>

<p><h4>Job purpose</h4> <p>To support the design, installation, operation, and improvement of electrical systems by providing technical assistance, resolving day-to-day engineering issues, and coordinating with relevant teams to ensure safe and reliable performance in line with project and operational requirements.</p> <h4>Key accountability areas</h4> <strong>Electrical engineering activities</strong><br> <li>Prepare and review electrical drawings and technical submittals in accordance with project specifications and standards.</li> <li>Provide technical support during installation, testing, and commissioning activities.</li> <li>Troubleshoot electrical faults and coordinate with maintenance or project teams for resolution.</li> <li>Implement approved design and engineering changes.</li> <strong>Technical coordination and documentation</strong><br> <li>Prepare technical reports, calculations, and engineering documentation as required.</li> <li>Provide technical clarifications to internal teams, contractors, and suppliers.</li> <li>Support material submittal reviews and technical evaluations.</li> <li>Maintain updated engineering records and as-built drawings.</li> <strong>Quality and compliance</strong><br> <li>Ensure electrical activities are performed in line with applicable standards and approved procedures.</li> <li>Coordinate with the quality team to address non-conformities and implement corrective actions.</li> <li>Witness testing activities and verify proper documentation of results.</li> <strong>HSE and operational support</strong><br> <li>Follow HSE policies and promote safe working practices during all electrical activities.</li> <li>Identify and report potential risks and support corrective actions.</li> <li>Coordinate with concerned functions to ensure smooth execution of work.</li> <h4>Role accountability</h4> <strong>HR proficiency</strong><br> <p>Ability to obtain updated soft and technical skills related to the job.</p> <strong>Delivery</strong><br> <li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li> <li>Utilize resources effectively to achieve objectives within efficient cost and time.</li> <li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li> <strong>Problem-solving</strong><br> <p>Solve any related problems that arise and escalate any complex operational issues.</p> <strong>Quality</strong><br> <p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p> <strong>Business process improvements</strong><br> <p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <strong>Compliance</strong><br> <p>Comply with related policies, procedures, and work instructions.</p> <strong>Health, safety, and environment</strong><br> <p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in Electrical Engineering</p> <h4>Work experience</h4> <p>2 to 4 years</p> <h4>Technical / functional competencies</h4> <p>Safety<br> Design<br> Design tools<br> Engineering design<br> Design specifications</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are looking for a passionate Junior Sous Chef with experience in Peruvian cuisine to assist in daily kitchen operations. The successful candidate will support the Sous Chef in food preparation, quality control, and team supervision, while contributing to the authentic Peruvian dining experience through knowledge of traditional recipes and cooking methods:</p> <ul> <li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards</li> <li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li> <li>Conduct daily shift briefings to kitchen colleagues in absence of the Sous Chef</li> <li>Ensure all kitchen colleagues are aware of standards and expectations</li> <li>Liaise with the Outlet Chef to keep open lines of communication regarding guest feedback</li> <li>Maintain proper rotation of product in all chillers to minimize wastage/spoilage</li> <li>Have full knowledge of all menu items, daily features and promotions</li> <li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li> <li>Follow kitchen policies, procedures and service standards</li> <li>Follow all safety and sanitation policies when handling food and beverage</li> <li>Other duties as assigned</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous experience in the culinary field required</li> <li>Journeyman’s papers or international equivalent required</li> <li>Diploma certification in a culinary discipline an asset</li> <li>Computer literate in Microsoft Windows applications an asset</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work well under pressure in a fast paced environment</li> <li>Ability to work cohesively as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>InSite are urban designers, planners and landscape architects who share a love for the craft of designing the built environment and consist of a diverse studio of designers from around the world. We are a diverse studio of designers from around the world with studios in Abu Dhabi, Dubai and Doha. InSite is a unique division of KEO International Consultants, a firm with over a half century of delivering projects throughout the Gulf and a proud legacy to match. We engage at the human scale when creating our places. Each is interrogated from a collaborative viewpoint, tailored to client s needs and ensuring sensitivity to the unique ecologies, cultures and the communities that we engage with.</p><p>Our newest opportunity is for a talented Senior/Lead Electrical Design Engineer to join our team based in Amman, Jordan. This critical role will work as part of the InSite team, developing electric designs across major Landscape and Urban projects across different project design stages. We envisage success in this role to include:</p><ul><li>Preparing and reviewing the design of power distribution infrastructure (Medium and Low Voltage distribution).</li><li>Preparing and reviewing the design of lighting design (streetlight).</li><li>Ensuring all calculations are prepared in accordance with the requirements of the Authority Standards and Codes of Practice as per the project location and requirements.</li><li>Coordination and day-to-day coaching to junior staff within this discipline.</li><li>Coordinating and giving technical guidance to CAD Technicians / BIM Technicians to produce drawings and models.</li><li>Preparing and reviewing technical reports, design drawings, and other deliverables.</li><li>Manage the discipline s team.</li><li>Monitoring the technical quality of the projects to ensure that the projects delivered to Clients are of the highest technical quality and engineering practice standard.</li><li>Coordinating with other disciplines to achieve a fully integrated design.</li><li>Liaising with the Client and Authority representatives to obtain design approvals, as necessary.</li><li>Providing discipline s input for technical proposals for submission to external parties.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>To be successful in this dynamic opportunity, we envision that you will have a minimum of a bachelor s degree in Electrical Engineering and more than 10 years of experience in a similar position. Having a membership of a professional institution is desirable. Furthermore, you should demonstrate:</p><ul><li>Proven experience in the infrastructure electric design.</li><li>Experience with Dialux, ETAP and other power systems software is an advantage.</li><li>Proficiency in software such as Autodesk AutoCAD and MS Office.</li><li>Knowledge in BIM and AutoCAD Civil 3D is an advantage.</li><li>Solid written and verbal communication skills in English.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <p>All NRC employees are expected to work in accordance with the organization s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.</p> <p> </p> <p> <br> <strong>1.Role and responsibilities</strong> <br>NRC is implementing a Shelter Programme in Zaatari and Azraq refugee camps in Jordan to improve the living conditions of refugees through the provision of adequate shelter assistance and support to meet their basic needs. The Shelter Technical Assistant is responsible for planning, supervising, and monitoring shelter maintenance and construction activities, ensuring that implementation is completed safely, efficiently, on time, and in accordance with approved technical specifications, quality standards, and NRC procedures.</p> <p> <br> <strong>Generic responsibilities :</strong> <br>These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.</p> <p> <br>1.Adhere to NRC policies, tools, handbooks and guidelines<br>2.Assist in the implementation of the Shelter programme according to the agreed plan of action<br>3.Implements independently procedures and activities within own function or core competency as delegated<br>4.Organize and deliver assigned tasks in line with agreed priorities, quality standards, and deadlines.<br>5.Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team<br>6.Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work<br>7.Prepare and develop status reports as required by management<br>8.Ensure proper filing of documents<br>9.Promote and share ideas for improvement in your area of expertise</p> <p> <br> <strong>Specific responsibilities:</strong> <br>These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.</p> <p> <br> Resolves engineering problems by collecting and analyzing information; researching, analyzing, adapting, and modifying engineering techniques; recommending solutions; preparing drawings, schematics, and diagrams; evaluating components, materials, and suppliers; resolving design integration issues; developing specifications and safety standards; performing installations.<br> Supervise daily shelter construction, maintenance, and rehabilitation activities to ensure compliance with approved technical specifications, BoQs, safety requirements, and quality standards.<br> Monitor the performance of incentive-based volunteers and skilled labourers, ensuring work is completed efficiently and according to agreed schedules.<br> Conduct relevant assessments in the camp, including but not limited to caravan repairing assessment.<br> Following up with labors and making sure that all requested tasks are done based on the agreed specifications, requirements, quality, and on time.<br> Reporting work progress on daily, weekly or monthly basis as it will be agreed with the line manager based on the available workload and based on the nature of the given task.<br> Prepare detailed plans for project implementation and ensure follow up and updating of the plan during implementation.<br> Prepare material requests, dispatch forms, and quantity estimates based on approved designs and Bills of Quantities (BoQs).<br> Immediately report implementation challenges, delays, risks, and technical issues, together with proposed mitigation measures.<br> Other functions that might be assigned by the supervisor.</p> <p> <br> <u>Critical interfaces:</u> <br>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p> <p> <br> Relevant Core Competency implementation staff<br> Support teams, Finance, HR, Admin and Logistics<br> Communications staff<br> Protection staff<br> M&amp;E department<br> UNHCR Technical unit</p> <p> <br>Scale and scope of position:<br>Staff: IBV S<br>Stakeholders: UNHCR, SRAD, INGOs in the camp<br>Budgets: NA<br>Information: NRC Databases, Agresso, Intranet<br>Legal or compliance: Terms of employment</p> <p> <b><br></b></p><p> <b><u>1. Professional competencies</u> <br></b>These are skills, knowledge and experience that are important for effective performance.<br>Generic professional competencies:</p> <p> <br> Experience from working within technical expertise in a humanitarian/recovery context<br> Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant vocational qualification<br> Previous experience from working in complex and volatile contexts<br> Documented results related to the position s responsibilities<br> Some knowledge of English</p> <p> <br> <u>Context/ Specific skills, knowledge and experience:</u> </p> <p> <br> B.A degree in engineering, Civil/Architectural/Mechanical/Electrical engineering.<br> 1 year of experience</p> <p> <br>2. Behavioural competencies <br>These are personal qualities that influence how successful people are in their job. NRC s Competency Framework states 12 behavioural competencies, and the following are essential for this position:</p> <p> <br> Handling insecure environment<br> Planning and delivering results<br> Managing resources to optimize results<br> Empowering and building trust<br> Communicating with impact and respect</p> <p> <br> <br> <strong>3 Performance Management</strong> <br>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p> <p> <br> The Job Description<br> The Work and Development Plan<br> The Mid-term/End-of-trial Period Performance Review Template<br> The End-term Performance Review Template<br> The NRC Competency Framework</p> <p> </p> <p> <u>Other: </u> <u> </u> <u>Duration and type of contract: until 31 Dec2026- Non renewable </u> </p></div></section>

<p><br></p><p>1. Role and responsibilities</p><p>The ICLA Technical Coordinator supports legal aid partners throughout the project cycle by providing technical oversight, strengthening programme quality and compliance, and supporting partner capacity. The role contributes to legal research and analysis, monitoring, evaluation and learning, donor reporting, risk management, and coordination with internal teams and external stakeholders to ensure effective and high-quality legal aid programming. The purpose of the ICLA Technical Coordinator position is to provide support on specific technical competences related to programme development. The position has no line management responsibility. The following is a brief description of the role.</p><p>Generic responsibilities</p><ul><li>Adherence to NRC policies, guidance and procedures</li><li>Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist</li><li>Promote the rights of IDPs/returnees in line with the advocacy strategy</li><li>Contribute with ICLA specific technical competence to the development of ICLA strategy, Micro LogFrame, and Plan of Action</li><li>Conduct ICLA specific technical research and document findings and recommendations</li><li>Provide ICLA specific technical input to coordination mechanism (e.g. cluster coordination) and working groups</li><li>Develop ICLA specific technical indicators and mechanism for M&amp;E</li><li>Develop ICLA specific technical guidance, tools and mechanism</li><li>Contribute to organisational learning through the provision specific technical analysis, lessons learned and reports</li><li>Develop training modules and provide specific technical learning or/and training for partners.</li></ul><p>Specific responsibilities</p><ul><li>Partners PCM: Lead and coordinate technical support to partners across all PCM phases, including proposal development, implementation, monitoring, and reporting, in alignment with HPH strategy and grant management workflows - in close coordination with grants, partnerships and finance focal points.</li><li>Partner technical support: Provide timely and relevant legal and technical support to partners on issues related to civil documentation, legal status, and housing rights affecting refugees and host communities.</li><li>Partner technical quality assurance: Support the development and implementation of technical quality standards, guidance, SOPs and tools for legal aid partners; conduct regular technical reviews of partner case management systems, legal aid methodologies and service delivery approaches, and support partners to address identified quality gaps and development areas.</li><li>Legal research and analysis: assist in conducting legal research and producing analysis of laws, regulations and policies, in coordination with the Head of Legal Unit and partners.</li><li>Partner organisational development: Contribute to the identification of partner technical capacity needs and support the design, delivery and follow-up of partner capacity sharing plans in coordination with the Head of Legal Unit.</li><li>Technical reporting and donor compliance: Review partner narrative reports, case studies, assessments and technical deliverables to feed into donor reporting and ensure quality, consistency and alignment with donor commitments and programme objectives - in close coordination with grants team.</li><li>Learning and evidence generation: Support the documentation of promising practices, lessons learned, legal trends and partner innovations, and contribute to regional learning products, guidance notes and external representation opportunities, in coordination with the Head of Legal Unit and MEL team.</li><li>Monitoring, Evaluation and Learning: Work closely with the MEL team and partners to ensure legal aid indicators, methodologies and data collection tools are technically sound; support interpretation of legal aid outcomes and contribute to programme learning and adaptive management.</li><li>Risk management: Support partners in identifying and mitigating legal aid, protection, confidentiality and data protection risks related to programme implementation and case management, in coordination with the Head of Legal Unit and Risk and Compliance Coordinator.</li><li>Representation and coordination: Represent the HPH in relevant legal aid, protection and displacement coordination forums, networks and technical working groups, as delegated by the Head of Legal Aid Unit.</li></ul><p>Critical interfaces</p><p>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p><ul><li>Legal aid partners</li><li>Head of Legal Aid Unit</li><li>HoPSU</li><li>Country Manager</li><li>Grants Manager</li><li>Partnerships Coordinator</li><li>MEL Manager and Coordinator</li><li>Finance Manager</li><li>Digital Coordinator</li><li>Legal Coordinator</li><li>Risk and Compliance Coordinator</li><li>ICLA teams in countries of origin.</li></ul><p>The Legal Coordinator will have no direct line management responsibilities.</p><p>2. Competencies</p><p>Professional competencies</p><p>These are skills, knowledge and experience that are important for effective performance. Generic professional competencies for this position :</p><ul><li>Bachelor s degree in law</li><li>Minimum 3 years of relevant experience within the legal aid field of expertise</li><li>Legal aid technical specific knowledge from the humanitarian sector</li><li>Previous experience from working in complex and volatile contexts</li><li>Documented technical competences related to the position s responsibilities</li><li>Documented results related to the position s responsibilities</li><li>Fluency in Arabic and English, both written and verbal</li></ul><p>Context related skills, knowledge and experience :</p><ul><li>Familiar with the North Africa context.</li><li>Experience working with local civil society.</li><li>Experience working in managing PCM.</li><li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations.</li></ul><p>2. Behavioural competencies</p><p>These are personal qualities that influence how successful people are in their job. NRC s Competency Framework states 12 behavioural competencies, and the following are essential for this position:</p><ul><li>Strategic thinking</li><li>Planning and delivering results</li><li>Working with people</li><li>Communicating with impact and respect</li><li>Analysing</li><li>Handling insecure environments</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in law</li><li>Minimum 3 years of relevant experience within the legal aid field of expertise</li><li>Legal aid technical specific knowledge from the humanitarian sector</li><li>Previous experience from working in complex and volatile contexts</li><li>Documented technical competences related to the position s responsibilities</li><li>Documented results related to the position s responsibilities</li><li>Fluency in Arabic and English, both written and verbal</li><li>Familiar with the North Africa context.</li><li>Experience working with local civil society.</li><li>Experience working in managing PCM.</li><li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations.</li></ul>

<p>The GIZ Jordan Projects&nbsp;<strong><em>FURSATI – Empowering Women for Technical and Green Crafts Professions and in Career Development</em></strong>&nbsp; and&nbsp; <strong><em>Digitalisation of TVET in Jordan </em></strong>are seeking to hire a&nbsp;“<strong>Monitoring and Evaluation Specialist</strong>”&nbsp;based in Jordan- for full-time base employment.</p> <p><strong>FURSATI –</strong>&nbsp;<strong>“</strong>is a BMZ-funded GIZ project in Jordan’s TVET portfolio, running from&nbsp;<strong>05/2026 to 04/2030</strong>. The project aims to improve employment perspectives in Jordan, especially for young women, in green,&nbsp;technical&nbsp;and creative sectors. It follows a gender-transformative approach, with gender equality and women’s empowerment as its principal&nbsp;objective.&nbsp;</p> <p>FURSATI works at system, school,&nbsp;community&nbsp;and&nbsp;labour-market level. It supports gender-responsive TVET reform, practice-oriented BTEC education, social norm&nbsp;change&nbsp;around women’s employment, and women’s transition into work.&nbsp;</p> <p><strong>Output 1</strong>&nbsp;strengthens the Ministry of Education’s capacities to implement TVET reform in a gender-transformative and&nbsp;labour&nbsp;market-oriented way, including policy advice, capacity development, career&nbsp;orientation&nbsp;and private sector engagement.&nbsp;</p> <p><strong>Output 2</strong>&nbsp;supports selected BTEC girls’ schools in improving practical and gender-responsive training in green,&nbsp;technical&nbsp;and creative fields, with a focus on work-based learning and cooperation with companies.&nbsp;</p> <p><strong>Output 3</strong>&nbsp;addresses social norms limiting women’s participation in these sectors through evidence-based campaigns, community dialogue, Sport for Development approaches, and exchange with women’s and business associations.&nbsp;</p> <p><strong>Output 4</strong>&nbsp;strengthens&nbsp;labour&nbsp;market-oriented qualification offers and women’s transition into employment through&nbsp;labour&nbsp;market analysis, training development, mentoring, career guidance, job fairs,&nbsp;internships&nbsp;and cooperation with relevant associations</p> <p><strong>DigiTVET- </strong>Digitilisation of TVET in Jordan” project is part of the TVET portfolio of GIZ Jordan<strong>,</strong>&nbsp;which aims to strengthen the quality and attractiveness of vocational education and training across the country. Working in close partnership with the Ministry of Education<strong>,</strong>&nbsp;public training providers, and civil society organisations, the project focuses on developing standardised procedures for digital TVET and designing inclusive, barrier-free learning methods that improve access for women and marginalised groups. A core element is the capacity building of teaching staff in both digital methods and inclusive, gender-equitable approaches. By combining technical and pedagogical skills development, the project ensures that learning content and platforms are accessible, engaging, and relevant to diverse learners. These efforts contribute to enabling young people — particularly from disadvantaged backgrounds — to acquire the skills needed in the digital age, while supporting companies in accessing a better qualified and digitally competent workforce.</p> <p><strong><u>Qualifications and specialist knowledge</u></strong></p> <ul> <li>Bachelor’s degree in social science, economics, statistics, engineering, and any other related field.</li> <li>At least 7 years of professional experience and relevant expertise in a comparable position in an international development organisation (Monitoring &amp; Evaluation, Data Management and Analysis).</li> <li>Professional experience within the Jordanian TVET &amp; Employment sector is an asset</li> <li>Methodological expertise in impact measurement of development cooperation projects.</li> <li>High flexibility in selecting methods and strategies for monitoring and evaluation (M&amp;E) of projects and for collecting data to demonstrate achieved impacts.</li> <li>Experience in monitoring and evaluation for reporting, data collection, and aggregation of various data sources, with the ability to provide a comprehensive overview.</li> <li>Excellent digital competencies (MS Office: Excel, MS Teams).</li> <li>Language skills: Arabic native speaker, fluent spoken and written English skills, German language is an asset.</li> </ul> <p><strong><u>Main Responsibilities</u></strong>&nbsp;</p> <ul> <li>Create and implement monitoring, evaluation and learning systems (MEL) for FURSATI and DigiTVET.</li> <li>Provide input for reports to the German Federal Ministry for Economic Cooperation and Development (BMZ) and other political partners.</li> <li>Support the information, communication and public relations work of the projects by providing results data.</li> <li>Continuously manage data collection, preparation, and provision to support strategic orientation and operational planning.</li> <li>Provide regular updates on MEL progress, ensuring adherence to GIZ strategies and guidelines, including those of its financing partners and relevant divisions.</li> <li>Support the projects and counterparts in document management and knowledge management and ensure that the projects meet their obligations in records management, monitoring and evaluation.</li> <li>Contribute to MEL activities on cluster and portfolio level, especially regarding the programme level monitoring, sector data analysis and impact communication.</li> <li>Coordinate and monitor the processing and fulfilment of contracts within your area of responsibility.</li> </ul> <p><em>The brief profile is not intended to provide a full and complete description.</em></p> <p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p> <p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p> <p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p> <p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p> <p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>