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<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a bell man, you’re not just supervising daily health club operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li>Greet and escort arriving and departing guests to and from their accommodations.</li>
<li>Retrieve and transport guest luggage.</li>
<li>Inspect guest rooms and acquaint guests with these rooms and their features.</li>
<li>Respond to guest inquiries and requests in a timely, friendly and efficient manner.</li>
<li>Organize and store luggage, as needed, according to guidelines.</li>
<li>Assist in the maintenance, appearance and functionality of equipment.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs</p><p></p>
<p><h4>Position summary</h4>
<p>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.</p>
<p>Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:<br><br>• Prepare Housekeeping Attendants job assignments<br>• Issue keys and supplies to Housekeeping Attendants <br>• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action<br>• Attend daily meetings and receive special instructions<br>• Receive check-outs before reporting them as vacant<br>• Receive special requests from guests and carry them out<br>• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported<br>• Fill out report and hand over found articles to the lost and found department<br>• Supervise cleaning of guest rooms, corridors and stairwells<br>• Train and assist Housekeeping Attendants and advise Superior about performance<br>• Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained</p> </div>
<p>Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues Ensure the consistency in the preparation of all food items for a la carte and or buffet menus according to hotel recipes and standards Actively share ideas, opinions and suggestions in daily shift briefings Ensure all kitchen Colleagues are aware of standards and expectations Liaise daily with Outlet Chefs to keep open lines of communication regarding guest feedback Continually strive to improve food preparation and presentations Maintain proper rotation of product in all chillers to minimize wastage/spoilage Have full knowledge of all menu items, daily features and promotions Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Follow kitchen policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in the Culinary field required</li><li>Journeyman s papers or international equivalent required</li><li>Diploma Certification in a Culinary discipline an asset</li><li>Computer literate in Microsoft Window applications an asset</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.</p>
<p>Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p>Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues Ensure the consistency in the preparation of all food items for a la carte and or buffet menus according to hotel recipes and standards Actively share ideas, opinions and suggestions in daily shift briefings Ensure all kitchen Colleagues are aware of standards and expectations Liaise daily with Outlet Chefs to keep open lines of communication regarding guest feedback Continually strive to improve food preparation and presentations Maintain proper rotation of product in all chillers to minimize wastage/spoilage Have full knowledge of menu items, daily features and promotions Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Follow kitchen policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in the Culinary field required Journeyman s papers or international equivalent required Diploma Certification in a Culinary discipline an asset Computer literate in Microsoft Window applications an asset Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times</p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
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<p><strong>JOB TITLE: Field Officer/ Early learning center </strong></p>
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<p><strong>LOCATION: </strong>camps – Za’atari & Azraq / Jordan</p>
<p>Working hours: Full time</p>
</td>
<td >
<p> </p>
</td>
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<td colspan="2" >
<p><strong>CHILD SAFEGUARDING: </strong>Level 3 – the responsibilities of the post require daily contact with children or young people.</p>
</td>
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<td colspan="2" >
<p><strong>ROLE PURPOSE: </strong>The officer will be responsible for management of the early learning center including staff and contact to the parents with children 3 – 4 years enrolled in the kindergarten in Za’tri Camp, Azraq camp</p>
</td>
</tr>
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<td colspan="2" >
<p><strong>SCOPE OF ROLE: </strong></p>
<p><strong>Reports to: ELC’s project manager</strong></p>
<p><strong>CStaff directly reporting to this post: </strong>8 Jordanian kindergarten teachers and approx. 12 – 20 assistants or volunteer. </p>
</td>
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<p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p>
<p><strong>Support the delivery of effective management of a center for 350-450 children by:</strong></p>
<ul>
<li>Field officer for early learning center which rungs 5 day a week in 2 shift, one in the morning 9:00 – 11:30 and one shift 12:00 – 2:30 from Sunday through Thursday.</li>
<li>Line-supervisor for the staff whom at the center: teachers, parents program facilitators and Syrian volunteers</li>
<li>Responsible for insuring best practice of children’s enrolment, and attendance records.</li>
<li>Follow up on the weekly Reporting in writing on the progress of the running of the Early learning center.</li>
<li>Secure that the activities are in accordance with the SCJ activities and plans.</li>
<li>Ensure a safe and child-friendly atmosphere within the center.</li>
<li>Ensure that the child Safe Grading is implemented in the center</li>
<li>Ensure a variety of structured games and activities for the children in the center.</li>
<li>Establish a rotation system to promote the sharing of equipment and games between classes.</li>
<li>Be a positive role model and demonstrate conflict-solving behaviors.</li>
<li>Ensure that all games and equipment are accounted and stored securely at the end of the day.</li>
<li>Follow up on the parent/teacher committees, and conduct regularly meetings with the committees including minutes taking in order to identify issues or problems for groups or specific children in the center.</li>
<li>Screen for and monitor protection issues in the center and coordinate with child protection team for case referring.</li>
<li>Working with PDQ staff in coordination in order to ensure the quality of the programme activities.</li>
<li>Documenting in a timely manner, all progress challenges, and learning for future implementation</li>
<li>Plan and initiate procurement for the center based on the needs.</li>
<li>prepare the work plans for the center, reports and other project or management materials.</li>
<li>Write Safety and Security Reports and keeping the incident database updated in cooperation with Safety and security team if needed.</li>
<li>Keep posted the project manager and all centre’s Staff in the Field from time to time of changing safety and security situation all over country and camp (incidents). .</li>
<li>Report and follow-up an incident when it is being reported with providing support to effected staff members.</li>
<li>Participate in Representing Save the Children in relevant coordination mechanisms in Camps</li>
<li>Coordination with Support departments.</li>
<li>Conduct non-systematic activities and integrate parents into activities.</li>
<li>Oversee all matters related to deliveries to children inside or outside center .</li>
<li>Update and development of the existing programm at the center in coordination with project manager.</li>
<li>Identify the problems and difficulties that may face at the centre in coordination with project manager.</li>
<li>Other detailed tasks fall within the scope of the work.</li>
<li>Provide the team technical support with all their needs to ensure the quality of work.</li>
<li>Carry out the functions of planning and follow-up, monitoring and evaluation.</li>
<li>Prepare and manage training programs to develop the capacities of the beneficiaries of the project by identifying needs in coordination with project manager.</li>
<li>Produce progress reports, and any update on achievements, and challenges faced .</li>
</ul>
<p> </p>
</td>
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<p ><strong>SKILLS AND BEHAVIOURS (Our Values in Practice)</strong></p>
<p ><strong>Accountability:</strong></p>
<ul>
<li>Takes responsibility for decision-making and efficient resource management, and holds the kindergarten staff accountable for delivery of their responsibilities by delegating effectively, affording staff professional autonomy, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved;</li>
<li><strong>Creates a managerial environment in order to enable and maintain Save the Children culture of child safeguarding, </strong>achieving results together with children and role modelling Save the Children values.</li>
</ul>
<p><strong>Ambition:</strong></p>
<ul>
<li>Sets ambitious and challenging goals for self and the kindergarten staff, takes responsibility for own personal development, and encourages the staff to do the same;</li>
<li>Engages and motivates kindergarten staff including ( KG head teachers, Jordanian teachers, Syrian teachers assistants, and guards, and keep the team work spirit</li>
<li>Secure and protect children in a safe learning environment</li>
</ul>
<p ><strong>Collaboration:</strong></p>
<ul>
<li>Builds and maintains effective relationships with team, colleagues, members, donors and partners;</li>
<li>Values diversity as a source of competitive strength;</li>
<li>Approachable, diplomatic, and supportive, with well-developed listening skills.</li>
</ul>
<p><strong>Creativity:</strong></p>
<ul>
<li>Develops and encourages new and innovative solutions both on a personal level and by building and leading teams willing to take disciplined risks.</li>
</ul>
<p><strong>Integrity:</strong></p>
<ul>
<li>Honesty, openness, and transparency;</li>
<li>A strong commitment to Save the Children’s vision of a world in which every child attains the right to survival, protection, development, and participation.</li>
</ul>
<p> </p>
</td>
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<p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p>
<p><strong>Essential: </strong></p>
<ul>
<li>Requires a pre-school teacher degree or related field.</li>
<li>Substantial experience as a pre-school teacher, as manager of a kindergarten or equivalent and Training, facilitation and coaching skills</li>
<li>Excellent communication and co-operation skills.</li>
<li>good written and spoken English and Arabic skills.</li>
<li>Good computer skills.</li>
<li>Ability to work under pressure, multi-task and meet deadlines.</li>
<li>Ability to work effectively as lead for a team.</li>
<li>Ability and willingness to travel from Amman to camps.</li>
</ul>
<p><strong>Desirable:</strong></p>
<ul>
<li>At Least two years’ experience as manager of a preschool, kindergarten, elementary. </li>
<li>Very good knowledge of safe environment and safety places for children.</li>
</ul>
<p><strong >** Qualified Males and Females are welcome to apply.</strong></p>
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<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business unit overview</h4>
<p>Middle East Assurance Center of Excellence is the PwC ME’s assurance alternative delivery setup. Since launching in 2013, the delivery center has been providing a broad range of services to the Assurance business enabling growth and value creation by driving new ways of working to deliver quality and operational efficiency.</p>
<p>Our center of excellence was established to help the business meet unique resource and service delivery needs, become more competitive in the market and to enhance our value proposition - to our clients and our people.</p>
<h4>How you’ll contribute</h4>
<p>As an External Audit Remote Team Member Senior Associate at our Assurance alternative delivery center, you will provide virtual client engagement assistance for our key clients across the region, gaining wide exposure to the GCC market and contributing in delivering the best service to our clients.</p>
<p>You’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li>
<li>Testing the client organization's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client’s industry information before the engagement begins.</li>
<li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new or existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li>
<li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What you’ll bring</h4>
<p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A bachelor's degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing banking or insurance clients is considered an asset.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Experience in applying the international standards on auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or Manager.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<strong>JOB PURPOSE<br></strong><br>Manage the Country’s National Operations facilities and personnel in their provision of pick-up, delivery, service offering through counters and shipment processing services. Ensure the execution of these services to defined service, cost and quality standards and achieve targeted improvement in operations performance measures. Set and own all operational budgeted costs. Support the sales acquisition and customer maintenance processes for defined customers and physical channels to achieve profitable revenue growth for DHL and improved customer satisfaction. Responsible for customs clearance both inbound and outbound to achieve the highest Transit Time standard. Responsible for security within the Country employees, shipments and facilities.<br><br><strong>PRINCIPAL ACCOUNTABILITIES</strong><br><ul><li>Direct accountability for the service performance and operational cost of the Country’s Operations against defined standards and targets.</li><li>Gateways within the Country maintaining and achieving BIC Gateway status.</li><li>Security compliance within the country, maintaining and achieving new TAPA facilities.</li><li>All Facilities upkeep and ideal location within the Country</li><li>Responsible for Country maintaining ISO9001, ISO1401, ISO1800</li><li>Responsible for planning new facility locations and customer touch points.</li><li>Ownership of the costs & cost target achievement, with the Business Units.</li><li>Ensure pick-up, delivery and shipment processing services are executed in line with service, quality and cost performance standards and targets.</li><li>Ensure implementation of, and compliance to regional and country processes, policies and procedures, and any local external regulatory requirements, that relate to the operational services provided.</li><li>Manage and support business acquisition and customer relationship management from the Operations perspective for defined customers, both directly with customers through all physical channels and in conjunction with appropriate DHL sales management.</li><li>Monitor Operations performance against service targets and cost targets and ensure the implementation of actions to reverse identified areas of under-performance.</li><li>Ensure that service provided by counter staffs through the service centers are in line with DHL’s standards set for delighting customers to maximize cash sales.</li><li>Ensure the effective implementation and deployment of Regional and Country projects, programmes and initiatives, and the realization of agreed business benefits, within Ground Operations.</li><li>Ensure that the team is provided with clear direction and performance standards and is staffed, trained and motivated to meet set targets. Perform the Motiv8 process regularly for direct reports to manage individual performance and career aspirations.</li><li>As security is a vital and integral part of our business and as such contributes to its overall success, line managers are responsible for compliance to DHL security policies and procedures.</li><li>Co-ordinate with Regional Hub and Transportation department, sales and third party contractors to maintain and expand the road haulage network in line with market demands, both in terms of transit times and security.</li><li>Monitor and measure the transit time performance against performance targets. </li><li>Take the necessary action at origin and/or destination to ensure transit time targets are achieved.</li><li>Work closely with local management to oversee the construction/renovation of all new and existing facilities to ensure they are designed to cope with projected volumes of shipments forecasted over the next five years.</li><li>Manage the co-ordination between country management team and functions and develop the country’s quality strategy in line with ISO 9001, ISO 1400(EMS) – ISO 1800(H&S) and beyond.</li><li>Measure and evaluate service performance using Service Quality Index.</li><li>Ensure performance monitoring is relevant, concise and accessible to all users.</li><li>To develop, implement and manage security country wide<br></li></ul><strong>NATURE AND SCOPE</strong><br><strong>a) Context</strong><br>The Country National Operations Manager has direct management responsibility for the Country’s Operations personnel, equipment, consumables and facilities. Specifically, he/she is responsible for the service and operational cost performance for the Country’s Operations against agreed budget, standards and targets, and the definition and implementation of actions and plans to improve this performance. Improve and maintain high performance in customs clearance.<br><strong>b) Reporting Relationships</strong><br><br>The Country National Operations Manager reports to the Country Manager. This position has xxx direct reports, Ground Ops Manager, Quality and H&S Manager, Security and Facilities Manager, Gateway Manager.<br><strong>c) Contacts</strong><br> <br><em>1. <strong>Internal </strong></em><br><br>Management Team --> Daily--> Strategy Creation and Development <br>Services Managers--> Daily--> Leadership, direction and Guidance<br> <br>Gateway staff--> Daily--> Functional co-ordination;network issues and developments<br> <br><em>2. <strong>External</strong> </em><br>Building Maintenance Supplies and Contractors -->Infrequently -->Liaison takes place through Procurement and Facilities<br> <br>Customers -->Daily --> Services support to sales for large contracts or for maintenance of existing deals<br><strong>d) Problem Solving</strong><br><ul><li>Addressing customer service and operational issues, primarily driven by Ground Operations and Gateway performance.</li><li>Defining solutions to reverse identified under-performance against service and cost standards and targets within Ground Operations.</li><li>Ensuring compliance to THP –ISO 1900/1800/1400 processes and relevant quality systems.</li><li>Ensuring the implementation of agreed regional and country projects and programmes at operational sites within the country while maintaining the full operational performance of the facilities and personnel.</li><li>Maintaining optimal operational performance within Country Operations, including staffing levels, equipment and supplies availability and functionality, and planning and projecting infrastructure investments to sustain performance and quality levels.</li><li>Managing all country facilities, relocating, maintaining and planning for growth. </li></ul><strong>e) Decision Making</strong><br><ul><li>Service operating policy and procedures</li><li>Services procurement over field spend</li><li>Domestic scheduling and road network</li><li>Services staff recruitment</li><li>Services process flow design and layout</li><li>Services development programmes and schedules</li><li>Shipment data processing standards and equipment</li><li>Services Strategy</li><li>Operating policies and procedures</li><li>Procedure and process flows for interfaces with other departments</li><li>Process flow and procedure design for ISO 9002 certification</li><li>Key performance indicator design for other departments</li><li>Prioritization of tactical actions to improve service and cost performance within country Operations.</li></ul><br><strong>f) Planning and Organization</strong><br><ul><li>Supports major projects and programs scheduled for deployment in his/her Operations and ensure that agreed local personnel and resources are available for timely completion.</li><li>Ensures compliance with agreed service contingency and recovery plans within Operations and ensures they are aligned with necessary plans or actions in other areas of the Operations and other functions and entities (e.g. Commercial, Aviation,).</li><li>Monitors and reacts appropriately to ensure optimum staffing and other resources are available to maintain service and cost performance standards.</li></ul><br><strong>g) Job Challenge</strong><br><ul><li>The country may have particular cultural differences to other network locations. There is a high proportion of staff from South East Asia, the Indian Sub Continent and other Middle East / African countries. They have different backgrounds, languages and religious beliefs. The country National Operations Manager has to ensure that all of these differences are taken into consideration when any strategies are being formulated or decisions affecting staff changes and work practices are being effected. </li><li>Must be able to lead, manage, motivate and communicate effectively to all levels of Operations staff within Country Operations.</li><li>Key focus on achieving service excellence within agreed cost parameters while Maintaining a strong customer facing position and driving improvement in Customer satisfaction.</li></ul><br><strong>4. KNOWLEDGE, SKILLS AND EXPERIENCE:</strong><br><ul><li>Educated to degree level preferred</li><li>6-8 years experience within Operations with at least 5 years experience of managing large teams .</li><li>Project Management experience preferred.</li><li>Must possess good understanding of Service Theory, Operations Management, ,GSOP, ISO Processes and TAPA.</li><li>Excellent written, oral and presentation skills essential.</li><li>PC skills i.e. sound knowledge of MS Office packages.</li><li>Passion for delighting customers</li><li>Ability to build and lead teams</li><li>Ability to drive superior performance by building a high performance culture</li><li>Demonstrates a high level of commitment, energy and resilience</li><li>Excellent problem solving capabilities</li><li>High tolerance for stress and maintains stable performance under pressure</li><li>Good Planning & Organizing skills</li></ul><br><br> </div>
<h3>Responsibilities</h3>Gathers information concerning the capabilities of Company products; investigates the technical capabilities of Company products and competing equipment and/or solutions; stays abreast of developments in hardware and software. Generates quantifiable requirements based on customer description, system planning and design, and ensures requirements comply through formal verification methods. Translates high level product development strategies into network and system requirement specifications and works with other engineering disciplines to develop lower level detailed implementation requirements. Establishes and coordinates development of standards, practices, and procedures as related to the overall network and system development. Designs interfaces and brings network and system elements together so they work as a whole. Assesses performance using evaluation criteria and technical performance measures. Customer liaison and support for business development activities and to understand and shape requirements. Develop and implement QoS for a voice/video/data network environment Use network/application performance management tools to troubleshoot, analyze, test, and provide recommended solutions for performance problems Develops and generates conceptual, logical, and physical network architectures, resulting in documents and drawings, testing analyses, test plans, and risk assessments to ensure sound architecture Provide operational support services for WAN and LAN technologies Plans network layouts and configures systems to user environments Analyzes network topologies and traffic, and capacity requirements Work with DOD customers to fill information gaps and communicate architecture and technical solutions Supports the acquisition of hardware and software, as well as needed Develop detailed logical designs in areas of: Gigabit Ethernet Switching/Routing (EIGRP & BGPv4), QOS, DMVPN, IPv4 & Multicast architecture Perform Network Engineering and Architecture Duties for a Wide Area Networking environment <h3>Qualifications</h3>Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience Clearance Required: TS/SCI CompTIA Security+ Plus Certification Cisco Certified Network Professional (CCNP) certification (copy presented with application) 3+ years of Cisco Routing and Switching experience; demonstrated technical proficiency in LAN, WAN, Network Management, and Security. Knowledge of DHCP, DNS, Demonstrated ability to handle several projects simultaneously Must have a strong, proven background with experience with Cisco Routing and Switching Strong attention to detail, good documentation skills, and ability to write clear, concise project reports Strong troubleshooting and critical thinking skills Demonstrated ability to function with minimal instruction or supervision, or as a part of a larger team reporting to formal project management. Strong communication and organizational skills Demonostrated experience in designing and implementing enterprise-level networks Demonstrated knowledge of EIGRP, BGP, QOS, DMVPN, and other WAN-based technologies 3+ years of Network Integration Experience Demonstrated experience with Layer 2, 3, and 4 networking - Advanced knowledge and experience with EIGRP and BGP routing protocols Advanced knowledge of multicast protocols/architecture Experience with IPv4 Current and active U.S. Passport Current and active U.S. Driver's License Must have the ability to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments Medically/Physically fit for deployment with U.S. Military Forces Outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards Preferred Skills and Experience Experience support U.S. Special Operations Experience with Agile development methodologies and working with Agile teams using collaboration tools such as Gitlab. Experience with working with CM tools, including Gitlab, Git-centric, and CI/CD workflows What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here s what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an at-will position and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Pay range: $90,000 - $100,000 Annually<p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3>Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience Clearance Required: TS/SCI CompTIA Security+ Plus Certification Cisco Certified Network Professional (CCNP) certification (copy presented with application) 3+ years of Cisco Routing and Switching experience; demonstrated technical proficiency in LAN, WAN, Network Management, and Security. Knowledge of DHCP, DNS, Demonstrated ability to handle several projects simultaneously Must have a strong, proven background with experience with Cisco Routing and Switching Strong attention to detail, good documentation skills, and ability to write clear, concise project reports Strong troubleshooting and critical thinking skills Demonstrated ability to function with minimal instruction or supervision, or as a part of a larger team reporting to formal project management. Strong communication and organizational skills Demonostrated experience in designing and implementing enterprise-level networks Demonstrated knowledge of EIGRP, BGP, QOS, DMVPN, and other WAN-based technologies 3+ years of Network Integration Experience Demonstrated experience with Layer 2, 3, and 4 networking - Advanced knowledge and experience with EIGRP and BGP routing protocols Advanced knowledge of multicast protocols/architecture Experience with IPv4 Current and active U.S. Passport Current and active U.S. Driver's License Must have the ability to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments Medically/Physically fit for deployment with U.S. Military Forces Outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards Preferred Skills and Experience Experience support U.S. Special Operations Experience with Agile development methodologies and working with Agile teams using collaboration tools such as Gitlab. Experience with working with CM tools, including Gitlab, Git-centric, and CI/CD workflows
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Summary:</span><br><span>We are looking for a detail-oriented Assistant Housekeeping Manager to oversee the daily cleaning operations of our establishment. The Assistant Housekeeping Manager will work closely with the Housekeeping Manager to ensure that all rooms and public areas are maintained to a high standard of cleanliness and order.</span><br><br><span>Job Responsibility:</span><br><span>1. Assist the Housekeeping Manager in developing and implementing cleaning schedules and procedures.</span><br><span>2. Supervise housekeeping staff to ensure tasks are completed on time and to the required standards.</span><br><span>3. Inspect rooms and public areas regularly to ensure cleanliness and report any maintenance issues.</span><br><span>4. Train new housekeeping staff on cleaning techniques, safety procedures, and proper chemical usage.</span><br><span>5. Maintain inventory of cleaning supplies and equipment, and place orders as needed.</span><br><span>6. Handle guest complaints and requests related to housekeeping in a professional and timely manner.</span><br><span>7. Assist in conducting performance evaluations of housekeeping staff and providing feedback for improvement.</span><br><br><span>Candidate Requirements:</span><br><span>1. Proven experience in a housekeeping role, preferably in a supervisory or managerial position.</span><br><span>2. Strong knowledge of cleaning techniques, chemical handling, and safety procedures.</span><br><span>3. Excellent communication and interpersonal skills.</span><br><span>4. Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.</span><br><span>5. Attention to detail and strong organizational skills.</span><br><span>6. Flexible schedule to accommodate the needs of the business, including weekends and holidays when necessary.</span></p> </div>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
<p>We are seeking an experienced Sous Chef with a strong background in authentic Peruvian cuisine to support the kitchen operations and ensure the consistent delivery of high-quality dishes. The ideal candidate should possess extensive knowledge of Peruvian ingredients, cooking techniques, and culinary traditions, while maintaining the highest standards of food quality, hygiene, and team leadership. Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues Ensure the consistency in the preparation of all food items for a la carte andor buffet menus according to hotel recipes and standards Conduct daily shift briefings to kitchen colleagues Ensure all kitchen colleagues are aware of standards & expectations Liaise daily with Outlet Managers to keep open lines of communication regarding guest feedback Maintain and enhance the food products through creative menu development and presentation Have full knowledge of all menu items, daily features and promotions Actively interact with guests at tables Balance operational, administrative and Colleague needs Ensure proper staffing and scheduling in accordance to productivity guidelines Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Follow kitchen policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned</p><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate should possess extensive knowledge of Peruvian ingredients, cooking techniques, and culinary traditions, while maintaining the highest standards of food quality, hygiene, and team leadership.</p>
<p>Reporting to the Assistant Director of Catering & Conference Services, responsibilities and essential job functions include but are not limited to the following:</p><p>Coordinate and manage daily catering orders, functions, and events. Communicate with clients to understand their catering requirements and preferences. Prepare quotations, menus, proposals, and event-related documents. Coordinate with the kitchen, service team, and other departments to ensure smooth operations. Ensure food preparation, presentation, delivery, and service meet company standards. Coordinate event setup, service arrangements, and breakdown. Monitor catering schedules and ensure timely execution of all orders and events. Maintain accurate records of catering bookings, client details, orders, and invoices. Follow up with clients regarding confirmations, changes, and special requirements. Liaise with suppliers and vendors when required to ensure timely availability of products and services. Assist in monitoring catering costs, inventory, equipment, and supplies. Handle client feedback, requests, and complaints professionally and promptly. Support the Catering Manager in planning and executing large-scale events. Ensure compliance with food safety, hygiene, and company policies. Assist in promoting catering services and developing strong client relationships. Conduct post-event follow-ups to ensure client satisfaction.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma/Degree in Hospitality, Catering, or related field. 2 3 years of catering or hospitality experience. Good communication and customer service skills. Strong organizational and coordination skills. Ability to work under pressure and meet deadlines. Basic knowledge of food safety and hygiene.</p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.</p>
<p>Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>