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<p><h4>Key Responsibilities</h4>
<p>Monitor compliance with HACCP, FSSAI, Hilton brand standards, and local statutory requirements.<br>
Conduct daily hygiene inspections of kitchens, restaurants, bars, stores, receiving areas, and back-of-house operations.<br>
Perform internal hygiene audits and ensure timely closure of corrective actions.<br>
Deliver food safety and hygiene training for all team members.<br>
Monitor food storage, temperature logs, labeling, and FIFO/FEFO practices.<br>
Coordinate pest control activities and maintain related documentation.<br>
Ensure cleaning and sanitation schedules are effectively implemented.<br>
Maintain hygiene records, audit reports, and statutory documentation.<br>
Investigate food safety incidents and recommend preventive measures.<br>
Support external audits, health inspections, and brand quality assessments.<br>
Collaborate with department heads to improve hygiene standards across the hotel.<br>
Promote a culture of food safety and continuous improvement.</p>
<h4>Qualifications and Experience</h4>
<p>Bachelor's degree or diploma in hotel management, food technology, microbiology, environmental health, or a related field.<br>
HACCP Level 3 or equivalent food safety certification preferred.<br>
2–5 years of experience in hygiene, food safety, or quality assurance within the hospitality industry.<br>
Strong knowledge of HACCP, FSSAI regulations, ISO 22000, and food safety management systems.<br>
Excellent auditing, training, and communication skills.<br>
Good analytical, problem-solving, and report-writing abilities.<br>
Proficiency in Microsoft Office applications.<br>
Ability to work collaboratively with cross-functional teams.<br>
Strong attention to detail and commitment to maintaining the highest hygiene standards.</p></p><p></p>
<p>We are seeking an Applications Support Manager to lead the support and operations of core banking and enterprise applications. The role ensures high system availability, efficient incident resolution, and seamless coordination across business, development teams, and external vendors in a regulated banking environment. Key Responsibilities: Lead and manage the applications support team, ensuring adherence to SLAs, KPIs, and regulatory requirements. Oversee application deployment, configuration, and release management across environments. Provide and supervise L2 support, ensuring timely troubleshooting, root cause analysis, and escalation when needed. Manage batch processing and ensure successful execution of end-of-day (EOD) and critical banking cycles. Oversee containerized environments (e.g., Docker/Kubernetes), ensuring stability, scalability, and performance. Act as the main point of contact for business stakeholders on incidents, service requests, and system issues. Coordinate with in-house development teams and vendors for issue resolution, enhancements, and releases. Drive incident, problem, and change management aligned with ITIL practices. Ensure proper documentation, monitoring, and continuous improvement of support processes.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, IT, or related field. 10+ years of experience in application support, with proven team leadership experience. Strong background in banking systems (e.g., core banking, payments, digital channels). Hands-on experience in : Application deployment and environment management L2/L3 support operations Batch/job scheduling systems Container platforms (Docker, Kubernetes) Experience working within regulated environments with high availability requirements.</p>
<p><h4>Description</h4>
<p>We are seeking an applications support manager to lead the support and operations of core banking and enterprise applications. The role ensures high system availability, efficient incident resolution, and seamless coordination across business, development teams, and external vendors in a regulated banking environment.</p>
<h4>Key Responsibilities:</h4>
<ul>
<li>Lead and manage the applications support team, ensuring adherence to SLAs, KPIs, and regulatory requirements.</li>
<li>Oversee application deployment, configuration, and release management across environments.</li>
<li>Provide and supervise L2 support, ensuring timely troubleshooting, root cause analysis, and escalation when needed.</li>
<li>Manage batch processing and ensure successful execution of end-of-day (EOD) and critical banking cycles.</li>
<li>Oversee containerized environments (e.g., Docker/Kubernetes), ensuring stability, scalability, and performance.</li>
<li>Act as the main point of contact for business stakeholders on incidents, service requests, and system issues.</li>
<li>Coordinate with in-house development teams and vendors for issue resolution, enhancements, and releases.</li>
<li>Drive incident, problem, and change management aligned with ITIL practices.</li>
<li>Ensure proper documentation, monitoring, and continuous improvement of support processes.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, IT, or related field.</li>
<li>10+ years of experience in application support, with proven team leadership experience.</li>
<li>Strong background in banking systems (e.g., core banking, payments, digital channels).</li>
<li>Hands-on experience in:
<ul>
<li>Application deployment and environment management</li>
<li>L2/L3 support operations</li>
<li>Batch/job scheduling systems</li>
<li>Container platforms (Docker, Kubernetes)</li>
</ul>
</li>
<li>Experience working within regulated environments with high availability requirements.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We are seeking an applications support manager to lead the support and operations of core banking and enterprise applications. The role ensures high system availability, efficient incident resolution, and seamless coordination across business, development teams, and external vendors in a regulated banking environment.</p>
<h4>Key Responsibilities:</h4>
<ul>
<li>Lead and manage the applications support team, ensuring adherence to SLAs, KPIs, and regulatory requirements.</li>
<li>Oversee application deployment, configuration, and release management across environments.</li>
<li>Provide and supervise L2 support, ensuring timely troubleshooting, root cause analysis, and escalation when needed.</li>
<li>Manage batch processing and ensure successful execution of end-of-day (EOD) and critical banking cycles.</li>
<li>Oversee containerized environments (e.g., Docker/Kubernetes), ensuring stability, scalability, and performance.</li>
<li>Act as the main point of contact for business stakeholders on incidents, service requests, and system issues.</li>
<li>Coordinate with in-house development teams and vendors for issue resolution, enhancements, and releases.</li>
<li>Drive incident, problem, and change management aligned with ITIL practices.</li>
<li>Ensure proper documentation, monitoring, and continuous improvement of support processes.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, IT, or related field.</li>
<li>10+ years of experience in application support, with proven team leadership experience.</li>
<li>Strong background in banking systems (e.g., core banking, payments, digital channels).</li>
<li>Hands-on experience in:
<ul>
<li>Application deployment and environment management</li>
<li>L2/L3 support operations</li>
<li>Batch/job scheduling systems</li>
<li>Container platforms (Docker, Kubernetes)</li>
</ul>
</li>
<li>Experience working within regulated environments with high availability requirements.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.</p><p>Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest.</p><p><br></p><p><b>Responsibilities</b>:</p><p> Greets and welcome guests promptly in a warm and friendly manner to ensure a good customer service and customer satisfaction.</p><p> Assists guests with table reservation to ensure the standard Operating Procedure</p><p> Assists guests while seating to ensure the standard Operating Procedure</p><p> Ensures guests are serviced within specified time</p><p> Has good knowledge of menu and presentation standards to ensure the standard Operating Procedure</p><p> Speaks with guests and staff using clear and professional language to ensure the Standard Operating Procedure</p><p> Able to answer any questions regarding menu and assist with menu selections to ensure>>>> the Standard Operating Procedure</p><p> Always applies service techniques correctly at all times to ensure the Standard Operating Procedure</p><p> Serves food courses and beverages to guests to ensure the Standard Operating Procedure</p><p> Records transaction / orders in Point of Sales systems at the time of order to ensure the Standard Operating Procedure</p><p> Communicate with the kitchen regarding any menu questions, the length of wait and product availability to ensure the Standard Operating Procedure</p><p> Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen to ensure the Standard Operating Procedure</p><p> Checks with guests to ensure satisfaction with each food course and beverages to ensure the Standard Operating Procedure</p><p> Responsible for clearing, collecting and returning food and beverage items to proper area to ensure the Standard Operating Procedure</p><p> Maintains cleanliness of work areas to ensure the Standard Operating Procedure</p><p> Presents accurate final bill to guest and process payment to ensure the Standard Operating Procedure</p><p> Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas</p><p> Works with the team and manager to ensure that the restaurant achieves its full potential to ensure the Standard Operating Procedure</p><p> Completes closing duties, including restocking items, turning off lights, etc. to ensure the Standard Operating Procedure</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>High School Diploma</li><li>2-4 years of experience </li><li>Strong English and Arabic language skills (written and spoken)</li></ul></div>
<p><b>Responsibilities</b></p><p>Develop high-quality campaign copy in both Arabic and English across a wide range of communication channels, including digital, social media, out-of-home (OOH), radio, print, and in-branch marketing materials.</p><p>Collaborate with the creative team to conceptualize and deliver compelling campaign ideas, headlines, taglines, and messaging that align with brand objectives.</p><p>Write clear and engaging scripts for video and audio content, ensuring messaging is effective across both visual and spoken formats.</p><p>Maintain and strengthen the brand's tone of voice across Arabic and English communications, while supporting internal teams in its consistent application.</p><p>Review, edit, and refine copy produced by cross-functional teams to ensure accuracy, quality, and adherence to brand and communication standards.</p><p>Work closely with the content team to ensure Arabic and English copy is equally impactful, culturally appropriate, and consistent in meaning and intent.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p><p>Bachelor's degree in Marketing, Communications, Journalism, English, Arabic, or a related field is preferred.</p><p>3 5 years of professional copywriting experience within an advertising agency, creative studio, or in-house brand environment.</p><p>Native-level proficiency in Arabic with excellent written communication skills in English.</p><p>Demonstrated experience in developing brand campaign copy across multiple platforms, supported by a strong and diverse portfolio.</p><p>Strong understanding of brand tone of voice and the ability to apply and maintain it consistently across all communication channels.</p><p>Excellent creative thinking, editing, and proofreading skills with exceptional attention to detail.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary We are seeking an experienced, confident, and guest-focused Captain Waiter to join the team at Little Krazy , a whimsical fine-dining destination where exceptional hospitality meets immersive dining.<br> As a Captain Waiter, you are responsible for delivering an outstanding dining experience while leading a designated service section.<br> You will ensure every guest receives attentive, knowledgeable, and personalised service from arrival to departure.<br> Acting as the key link between guests, the kitchen, and front-of-house team, you will coordinate seamless service, mentor junior team members, and uphold the highest standards of hospitality.<br> More than serving food and beverages, you are an ambassador of the Little Krazy experience.<br> Through your professionalism, product knowledge, and genuine hospitality, you will create memorable moments for guests.<br> Instagram: littlekrazy_sa 1 year contract: Visa + flights + basic salary + accommodation + transport all provided for by the company.<br> No expense for candidates.<br> Key Responsibilities Deliver exceptional, personalised table service in accordance with the restaurant's service standards.<br> Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.<br> Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.<br> Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.<br> Provide expert recommendations based on guest preferences, dietary requirements, and allergies.<br> Proactively upsell premium menu items, signature beverages, desserts, and chef's specials to enhance the guest experience and maximise revenue.<br> Accurately take food and beverage orders and enter them into the POS system.<br> Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.<br> Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.<br> Resolve guest concerns professionally and escalate issues to management where appropriate.<br> Lead and support waiters and food runners within your section, ensuring service standards are consistently maintained.<br> Assist in training, coaching, and mentoring junior front-of-house team members.<br> Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.<br> Process guest bills accurately and efficiently, ensuring a seamless payment experience.<br> Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.<br> Ensure compliance with food safety, hygiene, and health and safety standards.<br> Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> 1–3 years’ experience as a Captain Waiter or Senior Waiter in a premium restaurant, luxury hotel, or fine-dining restaurant A warm, engaging, and professional approach with a genuine passion for hospitality.<br> Fluent in Arabic and English with excellent verbal communication skills.<br> Outgoing, confident, and charismatic personality.<br> Excellent communication and interpersonal skills.<br> Strong understanding of food and beverage service, with ability to upsell effectively.<br> Team player who thrives in a fast-paced, dynamic environment.<br> Excellent food and beverage knowledge, including menu pairings, allergens, and dietary requirements.<br> Experience using restaurant POS systems.<br> Proven ability to remain calm, organised, and efficient in a fast-paced environment.<br> Impeccable personal presentation and professional demeanour.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>UNRWA seeks to appoint a Consultant equivalent to the P3 level for a period of 12 months to: • Operationalize and deliver a six-module training programme across relevant staff groups • Lead the rollout and implementation of the Environmental Sustainability Training Framework • Strengthen behavioral change and the practical application of sustainability practices • Expand eLearning and blended learning systems • Support the establishment of a comprehensive Monitoring, Evaluation, and Learning (MEL) system • Institutionalize sustainability learning within HR systems and organizational processes • Build a sustainable Training of Trainers (ToT) system • Support the development and delivery of technical and operational sustainability learning programmes across key functional areas such as fleet management, procurement, infrastructure management, travel, human resources, and other Agency functions as required. UNRWA’s increased in-house capacity will be measured by completion rates of training courses and through surveys measuring changes in the awareness and engagement of Agency staff.<br> Work Location<br>UNRWA - HQA - Department of Planning<br> Expected duration<br>12 months with the possibility of extension<br> Duties and Responsibilities<br>In 2025, the Agency launched the Sustainable Management and Resource Efficient Transformation (UNRWA – SMART) project to accelerate the transition toward low-carbon operations. This initiative is aligned with the operational objectives of the Agency’s Environmental Sustainability Policy (ESP), Environmental and Social Management Framework (ESMF), and encompasses environmental mainstreaming, improved energy monitoring, enhanced energy efficiency, climate action and the integration of renewable energy at Agency installations across its fields of operation. The SMART Project has developed a comprehensive Learning and Development (L&D) workstream on environmental sustainability and now enters a critical transition phase from design and development to implementation, scaling, and institutionalization. To these ends, the present consultancy is designed to ensure that: • Environmental sustainability training translates into behavior change, • Staff are able to better perform in real operations, • ESP and ESMF requirements are understood and instituted, and • Sustainability becomes embedded in UNRWA systems, structures, procedures and decision-making. 2. Objectives: UNRWA seeks to appoint a Consultant equivalent to the P3 level for a period of 12 months to: • Operationalize and deliver a six-module training programme across relevant staff groups; • Lead the rollout and implementation of the Environmental Sustainability Training Framework; • Strengthen behavioral change and the practical application of sustainability practices; • Expand eLearning and blended learning systems; • Support the establishment of a comprehensive Monitoring, Evaluation, and Learning (MEL) system; • Institutionalize sustainability learning within HR systems and organizational processes; • Build a sustainable Training of Trainers (ToT) system; • Support the development and delivery of technical and operational sustainability learning programmes across key functional areas such as fleet management, procurement, infrastructure management, travel, human resources, and other Agency functions as required. UNRWA’s increased in-house capacity will be measured by completion rates of training courses and through surveys measuring changes in the awareness and engagement of Agency staff.<br> Qualifications/special skills<br>• Advanced university degree (Master or equivalent) from an accredited educational institution in: (i) engineering, environmental sustainability, renewable energy, energy management, or a related technical field (ii) adult learning, instructional design, or related disciplines with demonstrated experience delivering technical training in engineering or environmental sustainability contexts. In either case, an initial degree (bachelor or equivalent) plus two additional years of experience may be accepted in lieu of a post-graduate degree. • At least five years of progressively responsible experience in technical programme delivery incorporating training, capacity-building, or knowledge-transfer components, with a strong emphasis on practical training in engineering, energy, or environmental sustainability, including at least two years of experience related to environmental sustainability and renewable systems. • At least two years of relevant international experience outside of the candidate’s home country, country of which the candidate has citizenship, or a country in which the candidate maintains permanent residence. • Demonstrated experience delivering hands-on, field-oriented training for technical staff, including the facilitation of practical exercises, on-site or applied learning sessions, and the use of real-world case studies and operational scenarios. • Sound knowledge of environmental sustainability and engineering concepts, including climate change, energy efficiency, natural resource management, circular economy, pollution prevention, waste minimization, sustainable procurement, and environmental reporting frameworks, with the ability to link these concepts to practical field applications. • Strong facilitation and communication skills, with the ability to engage diverse audiences, particularly technical and field-based staff. • Experience in delivering training linked to infrastructure projects, energy audits, or renewable energy installations is highly desirable.<br> Languages<br>Excellent oral and written communication skills in Arabic are highly desirable.<br> Additional Information<br>The Learning and Development Consultant (Environmental Sustainability) will report to the SMART Project Coordinator. The selected Consultant will work alongside other SMART Project Team Members (Environmental Sustainability Consultant, Senior Environmental Social Officer, Climate and Sustainable Energy Officer, and Communications Consultant) to implement Agency governance and regulatory frameworks through an environmental sustainability lens. Reporting and Administration The Learning and Development Consultant (Environmental Sustainability) will report to the SMART Project Coordinator. The selected Consultant will work alongside other SMART Project Team Members (Environmental Sustainability Consultant, Senior Environmental Social Officer, Climate and Sustainable Energy Officer, and Communications Consultant) to implement Agency governance and regulatory frameworks through an environmental sustainability lens. Travel Requirements (if any) The Consultant may travel to UNRWA’s fields of operation to deliver face-to-face training, subject to organization priorities and prevailing security and other conditions at the time of the assignment. Schedule This project is scheduled for an immediate start. The Consultant is expected to work full time and should be based in Amman, Jordan, for the majority of the assignment. Periods of home-based work may be negotiated with the position’s supervisor, subject to the needs of the Agency.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 57th largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards, mentoring and coaching programs and extensive in-house on demand learning courses. </span></p><br> <br><strong>Responsibilities</strong><br><p><span><span>Our newest opportunity is for a talented</span> Business Analyst (Construction Infrastructure) <span>to join our award-winning team based in</span> Amman, Jordan.</span></p><br><p><span>The market in the Middle East is a challenging market to operate in, and the Commercial Finance function supports the technical business operationally and financially to obtain the best commercial outcome of the activities it undertakes. This role will be focused on ensuring that the division is being run at the highest level commercially. </span></p><br><p><span><strong><span>THIS IS A FINANCE ROLE AND REQUIRES THE CHOSEN CANDIDATE TO HOLD EDUCATIONAL CREDENTIALS IN THE FIELD OF FINANCE.</span></strong></span></p><br><p><span>We envisage success in this role to include: </span></p><br><ul><li><span>Providing financial support and guidance to KEO Middle East’s leaders and Project Directors.</span></li><li><span>Reviewing cost control processes and ensure proper billing and invoicing workflows are followed.</span></li><li><span>Conducting cost analysis to improve cost efficiency.</span></li><li><span>Supporting the development of commercial strategies and contribute to achieving business goals.</span></li><li><span>Engaging actively throughout the entire lifecycle of a project, from initial stages through to final closeout, ensuring a seamless and efficient process.</span></li><li><span>Promoting best practice in project and bid management by assisting Project Directors in line with what is defined by QMS and Project Life Cycle.</span></li><li><span>Supporting projects based in the UAE, Qatar, Kuwait, Saudi Arabia and potentially other locations within the GCC so occasional travel may be required.</span></li><li><span>Preparing and contributing to deliver P&L Business Unit annual budgets and half yearly forecasts.</span></li><li><span>Working with the leaders in managing the month-end revenue recognition process along with production of related monthly performance reports to Senior Management.</span></li><li><span>Ensuring Project Directors are accurately reflecting progress made in month and forecasting revenue in line with the latest and best information available at the time of completion.</span></li><li><span>Supporting Commercial Manager with the creation and updating of regular forecasting reports.</span></li><li><span>Assisting Project Directors in completing and managing their costs to complete forecasts to ensure there is a clear and accurate data to support the future performance of their projects and the Business Units can accurately assess resource requirements.</span></li><li><span>Attending project review meetings, including the preparation of financial data and any relevant commercial finance actions.</span></li><li><span>Assist in the preparation and delivery of Commercial Finance related training material to the business.</span></li><li><span>Ensuring working capital reports reflect the latest information available and that all actions are complete on a monthly basis by the relevant Project Director to Improve working capital position.</span></li><li><span>Providing support with regards to the financial build-up of resource and lump sum pricing items for Bids as required.</span></li><li><span>Providing ad-hoc reporting and reconciliations as required by Project Directors and Operations teams.</span></li><li><span>Reviewing and approving all internal and external sub-consultant project and Business Unit overhead related invoices.</span></li><li><span>Preparing and supporting reports for transparent and sustainable financial performance for the business unit.</span></li><li><span>Improving profitability by providing ideas or rolling out strategies that can improve current protocols and methods of working.</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include a Bachelors degree in <strong>Accounting & Finance</strong> or any related Commercial Discipline with at least 5 years experience working with a similar role.</span></p><br><p><span><strong><span>Preferred:</span></strong></span></p><br><ul><li><span><strong><span>- Experience from within the construction consultancy sector</span></strong></span></li><li><span><strong><span>- En route to or completed professional qualification such as ACCA or similar.</span></strong></span></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Hospitality Operations Manager</p><p><br></p><p>Position Summary</p><p><br></p><p>We are seeking an experienced and results-driven Hospitality Operations Manager to oversee the day-to-day operations of multiple hospitality venues within a premium hospitality destination. This role is responsible for ensuring exceptional guest experiences, operational excellence, service consistency, and strong commercial performance across all outlets.</p><p><br></p><p>Working closely with senior management and the culinary leadership team, the Hospitality Operations Manager will lead guest-facing teams, coordinate daily operations, and ensure compliance with company standards, policies, and procedures.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>* Manage the daily operations of all hospitality venues.</p><p>* Lead, mentor, and develop front-of-house teams and outlet managers.</p><p>* Ensure consistent service standards and deliver exceptional guest experiences.</p><p>* Oversee staffing, scheduling, and workforce planning.</p><p>* Coordinate operations with the kitchen, bar, events, and support departments.</p><p>* Manage reservations, guest flow, and special events.</p><p>* Monitor operational performance, productivity, and profitability.</p><p>* Ensure compliance with health, safety, hygiene, and operational standards.</p><p>* Resolve guest concerns and implement continuous service improvements.</p><p>* Prepare operational reports and monitor key performance indicators (KPIs).</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications</p><p><br></p><p>* Minimum of 5 years of experience in hospitality operations, including experience in a management role.</p><p>* Proven experience managing multi-outlet hospitality operations.</p><p>* Strong leadership, communication, and organizational skills.</p><p>* Strong commercial awareness and operational management expertise.</p><p>* Proficiency in hospitality management systems and Microsoft Office.</p><p>* Fluency in both Arabic and English; additional languages are an advantage.</p></div>
<p>In this role, you will be a key member of the Recruitment team, supporting and managing a range of areas:</p><p>Serve as the first point of contact for internal and external HR-related inquiries, providing timely support and guidance.</p><p>Manage and direct HR-related calls, emails, and correspondence to the appropriate team members/channels.</p><p>Maintain accurate employee records and ensure all employment documentation and compliance requirements are completed.</p><p>Coordinate and administer the full performance management cycle.</p><p>Maintain HR trackers and reports, ensuring employee data and start dates are accurately recorded and updated.</p><p>Manage the immigration process for expatriate employees joining the Amman office, ensuring compliance with relevant requirements.</p><p>Prepare, manage, and negotiate employment offers for candidates joining the business.</p><p>Partner with business leaders through regular meetings to provide HR guidance and support on people-related matters.</p><p>Collaborate with management and employees to resolve workplace issues, strengthen employee relations, and promote a positive working environment.</p><p>Provide expert HR advice to managers and staff on employee relations, performance management, attendance, and complex casework.</p><p>Support the development, implementation, and continuous improvement of HR policies and processes.</p><p>Maintain and update staff movement trackers, including joiners, leavers, sabbaticals, maternity leave, and other employee status changes.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven work experience as a Recruiter (either in-house or agency)</li><li>At least 4 years experience in professional services or a large organization</li><li>Proficiency in Office Systems skills with good knowledge of Excel, PowerPoint & Outlook</li><li>Solid ability to conduct different types of interviews (structured, competency-based, stress, etc)</li><li>Familiarity with HR databases, Applicant Tracking Systems (ATS), and Candidate Management Systems (CMS)</li><li>Able to work effectively with stakeholders in a matrix and multi-cultural organization</li></ul>
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<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.</p>
<p> </p>
<p>Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
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<p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
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<p>This pivotal role involves enhancing our marketing operations, and ensuring operational excellence across the board. The ideal candidate will have a strong background in data analytics, with proficiency in tools like Power BI and Looker Studio, and additional expertise in AI, programming, and system integrations is highly desirable.</p><p>Key Responsibilities: As a Performance Marketing Operations Officer, you will oversee the daily operations of the marketing operations department and the operations team, ensuring a smooth workflow and the highest levels of efficiency and quality. Your primary responsibilities will include:</p><p>Process Optimization: Identify and resolve bottlenecks, implement systems to streamline operations, and ensure that all processes align with company goals.</p><p>Task and Quality Management: Assign tasks, monitor progress, and ensure that all operations meet established standards of quality.</p><p>Financial Oversight: Develop and manage budgets, monitor expenditures, and implement cost-control measures. Prepare and analyze financial reports to track and forecast financial performance.</p><p>Data Analytics and Reporting: Utilize advanced analytical tools to generate insights from complex data sets, develop comprehensive dashboards, and report on key performance indicators to optimize marketing campaigns and operational strategies.</p><p>Strategic Planning: Provide strategic, data-driven recommendations to enhance marketing effectiveness and overall business performance.</p><p>Project Management: Act as a project manager for the development of in-house platforms, ensuring the integration and alignment of marketing operations with other business units.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, AI, Business Information Systems, Data Analysis, or a related field.</p><p>1 2 years of professional experience in a similar role</p><p>Advanced skills in MS Excel and Google Sheets</p><p>Fluency in English</p><p>Strong interpersonal and communication abilities</p><p>Analytical skills</p><p>Operations management expertise</p><p>Financial acumen</p><p>Ability to work well under pressure</p>
<p>POSITION SUMMARY Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs. Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p>Day to day involvement in development of project design activities and production from the early stage design, through technical design development, to the construction documentation. Adhere to project deadlines. Maintain the design quality standards. Deliver the project under the guidance Senior Architect (SA) and/or Design Manager (DM) while providing technical support to Architects. Participate in the implementation of the project execution plan. Participate in the preparation of the projects list of deliverables. Contribute to preparation of project/s concept design preparation including but not limited to: Project Model/s and Graphical presentation Drawings and Reports Collaborate with SA and DM on complex design challenges and ensure technical feasibility. Develop project deliveries while maintaining high quality design documents and construction drawings. Adopt creative design and problem solving approach. Participate in the design coordination process within Architecture team and with disciplines ( in house or external design partners: civil, structure, MEP, ID, Landscape, vertical transportation, & other specialists consultant) Develop project BIM Models and production of Design documents/reports. Participate in design code review and building materials/systems selection. Maintain the models BIM quality level in coordination with the BIM Coordinator / Manager. Implement successfully the project BIM Execution plan. Accountable for successful project delivery meeting the targeted deadlines. Accountable for maintaining the project deliverables Quality. Accountable for efficient planning and utilization of project s man hours assigned by team leader.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s in architecture with good experience. Minimum of [4] years of experience in architectural design. Strong understanding of architectural design principles, Project Delivery, and basics of building codes. d. Minimum of 1 years experience in GCC region. Excellent communication, collaboration, and interpersonal skills. Proficient in BIM process, implementation and workflows.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an Applications Support Manager to lead the support and operations of core banking and enterprise applications.<br> The role ensures high system availability, efficient incident resolution, and seamless coordination across business, development teams, and external vendors in a regulated banking environment.<br> Key Responsibilities: Lead and manage the applications support team, ensuring adherence to SLAs, KPIs, and regulatory requirements.<br> Oversee application deployment, configuration, and release management across environments.<br> Provide and supervise L2 support, ensuring timely troubleshooting, root cause analysis, and escalation when needed.<br> Manage batch processing and ensure successful execution of end-of-day (EOD) and critical banking cycles.<br> Oversee containerized environments (e.<br>g., Docker/Kubernetes), ensuring stability, scalability, and performance.<br> Act as the main point of contact for business stakeholders on incidents, service requests, and system issues.<br> Coordinate with in-house development teams and vendors for issue resolution, enhancements, and releases.<br> Drive incident, problem, and change management aligned with ITIL practices.<br> Ensure proper documentation, monitoring, and continuous improvement of support processes.<br> Bachelor’s degree in Computer Science, IT, or related field.<br> 10+ years of experience in application support, with proven team leadership experience.<br> Strong background in banking systems (e.<br>g., core banking, payments, digital channels).<br> Hands-on experience in : Application deployment and environment management L2/L3 support operations Batch/job scheduling systems Container platforms (Docker, Kubernetes) Experience working within regulated environments with high availability requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an Applications Support Manager to lead the support and operations of core banking and enterprise applications.<br> The role ensures high system availability, efficient incident resolution, and seamless coordination across business, development teams, and external vendors in a regulated banking environment.<br> Key Responsibilities: Lead and manage the applications support team, ensuring adherence to SLAs, KPIs, and regulatory requirements.<br> Oversee application deployment, configuration, and release management across environments.<br> Provide and supervise L2 support, ensuring timely troubleshooting, root cause analysis, and escalation when needed.<br> Manage batch processing and ensure successful execution of end-of-day (EOD) and critical banking cycles.<br> Oversee containerized environments (e.<br>g., Docker/Kubernetes), ensuring stability, scalability, and performance.<br> Act as the main point of contact for business stakeholders on incidents, service requests, and system issues.<br> Coordinate with in-house development teams and vendors for issue resolution, enhancements, and releases.<br> Drive incident, problem, and change management aligned with ITIL practices.<br> Ensure proper documentation, monitoring, and continuous improvement of support processes.<br> Bachelor’s degree in Computer Science, IT, or related field.<br> 10+ years of experience in application support, with proven team leadership experience.<br> Strong background in banking systems (e.<br>g., core banking, payments, digital channels).<br> Hands-on experience in : Application deployment and environment management L2/L3 support operations Batch/job scheduling systems Container platforms (Docker, Kubernetes) Experience working within regulated environments with high availability requirements.<br></span> </div>
<p>Role Overview We are seeking a highly skilled and experienced Performance Marketing Operations Officer to join our dynamic team at DigiZag in Amman. This pivotal role involves enhancing our marketing operations, leading the operations department and ensuring operational excellence across the board. The ideal candidate will have a strong background in data analytics, with proficiency in tools like Power BI and Looker Studio, and additional expertise in AI and programming & system integrations is highly desirable.</p><p>Job Responsibilities</p><p>Key Responsibilities:</p><p>As a Performance Marketing Operations Officer, you will oversee the daily operations of the marketing operations department and the operations team, ensuring a smooth workflow and the highest levels of efficiency and quality. Your primary responsibilities will include:</p><p>Process Optimization: Identify and resolve bottlenecks, implement systems to streamline operations, and ensure that all processes align with company goals.</p><p>Task and Quality Management: Assign tasks, monitor progress, and ensure that all operations meet established standards of quality.</p><p>Financial Oversight: Develop and manage budgets, monitor expenditures, and implement cost-control measures. Prepare and analyze financial reports to track and forecast financial performance.</p><p>Data Analytics and Reporting: Utilize advanced analytical tools to generate insights from complex data sets, develop comprehensive dashboards, and report on key performance indicators to optimize marketing campaigns and operational strategies.</p><p>Team Leadership and Development: Lead, manage, and mentor the operations team to promote a high-performance culture. Facilitate effective communication and coordination between teams and resolve any conflicts swiftly.</p><p>Strategic Planning: Provide strategic, data-driven recommendations to enhance marketing effectiveness and overall business performance.</p><p>Project Management: Act as a project manager for the development of in-house platforms, ensuring the integration and alignment of marketing operations with other business units.</p><p><strong>Desired Candidate Profile</strong></p><p>Candidate Requirements</p><p>Bachelor s degree in Information Technology, Computer Science, AI, Business Information Systems, Data Analysis, or a related field.</p><p>3 5 years of professional experience in a similar role</p><p>Advanced skills in MS Excel and Google Sheets</p><p>Fluency in English</p><p>Strong interpersonal and communication abilities</p><p>Analytical skills</p><p>Operations management expertise</p><p>Financial acumen</p><p>Ability to work well under pressure</p>
<p>POSITION SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li><li>Related Work Experience: 6-months related work experience required.</li></ul>
<p><h4>Enabling functions | Senior recruitment associate | Jordan</h4>
<p>Looking for a rewarding career? Take a closer look at Deloitte & Touche. When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day, we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<h4>Our shared values guide the way we behave to make a positive, enduring impact:</h4>
<ul>
<li><strong>Integrity</strong></li>
<li><strong>Outstanding value to markets and clients</strong></li>
<li><strong>Commitment to each other</strong></li>
<li><strong>Strength from cultural diversity</strong></li>
</ul>
<h4>Role responsibilities</h4>
<p>In this role, you will be a key member of the recruitment team, supporting and managing a range of areas:</p>
<ul>
<li>Sourcing and attracting candidates suitable for the business</li>
<li>Conducting interviews and filtering candidates for open positions</li>
<li>Maintaining the applicant tracking system and ensuring candidates are at the right stages</li>
<li>Posting roles on job boards and the Deloitte website</li>
<li>Assessing applicants’ relevant knowledge, skills, soft skills, experience, and aptitudes</li>
<li>Issuing offers and communicating the process to candidates</li>
<li>Sharing accurate reports each week to update the business</li>
</ul>
<h4>Qualifications / requirements</h4>
<ul>
<li>Proven work experience as a recruiter (either in-house or agency)</li>
<li>At least 4 years’ experience in professional services or a large organization</li>
<li>Proficiency in office systems skills with good knowledge of Excel, PowerPoint & Outlook</li>
<li>Solid ability to conduct different types of interviews (structured, competency-based, stress, etc.)</li>
<li>Familiarity with HR databases, applicant tracking systems (ATS), and candidate management systems (CMS)</li>
<li>Able to work effectively with stakeholders in a matrix and multi-cultural organization</li>
<li>Comfortable working on a temporary contract basis</li>
</ul></p><p></p>