Jobs For Faculty Of Commerce Graduates English in Jordan
2152 Jobs Found
Confidential
Jordan - Amman
<p><h4>Role overview</h4>
<p>We’re looking for a senior product manager to lead a significant product area, drive the roadmap and deliver high-impact features. This person will partner closely with engineering, design, data, and operations teams to define strategy, prioritize initiatives, execute with an agile mindset and measure success with data. The ideal candidate thrives in a fast-moving environment and has the ability to balance immediate outcomes with long-term vision.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Define product vision, strategy and roadmap for a key domain, aligned with business goals and customer needs.</li>
<li>Drive end-to-end delivery of product initiatives: ideation, prioritization, user stories, agile sprint execution, launch and iteration.</li>
<li>Use data and analytics tools to measure product performance, run experiments (A/B testing), and iterate based on results.</li>
<li>Collaborate cross-functionally (engineering, design, data science/analytics, operations, marketing) to deliver value.</li>
<li>Influence stakeholders, present product strategy and roadmap to leadership, align teams, manage trade-offs.</li>
<li>Mentor and support junior product colleagues; contribute to product culture, agile practices and continuous improvement.</li>
</ul>
<h4>Requirements</h4>
<p><strong>What we’re looking for</strong></p>
<ul>
<li>5+ years of product management experience, preferably in B2C, marketplace, e-commerce or food-delivery context (or similarly scaled environment).</li>
<li>Proven track record of delivering consumer-facing products end to end.</li>
<li>Strong analytical skills: comfortable using SQL, data visualization, analytics tools (e.g., Mixpanel, Amplitude, Looker) to drive decisions.</li>
<li>Deep understanding of agile methodologies, sprint planning, backlog management, user stories and product delivery frameworks.</li>
<li>Excellent communication and stakeholder management skills; ability to distill complex ideas into clear requirements and strategic story.</li>
<li>Passion for user experience, experimentation mindset and ability to thrive in fast-paced, dynamic environments.</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Experience with marketplaces, logistics/last-mile delivery, or food-tech platforms.</li>
<li>Familiarity with OKRs, squad/tribe structures or product frameworks used at high-growth tech companies.</li>
<li>Previous exposure to experimentation frameworks (A/B testing, multivariate testing) and scalable analytics.</li>
<li>Experience working across different geographies or culturally distributed teams.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Role overview</h4>
<p>We’re looking for a senior product manager to lead a significant product area, drive the roadmap and deliver high-impact features. This person will partner closely with engineering, design, data, and operations teams to define strategy, prioritize initiatives, execute with an agile mindset and measure success with data. The ideal candidate thrives in a fast-moving environment and has the ability to balance immediate outcomes with long-term vision.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Define product vision, strategy and roadmap for a key domain, aligned with business goals and customer needs.</li>
<li>Drive end-to-end delivery of product initiatives: ideation, prioritization, user stories, agile sprint execution, launch and iteration.</li>
<li>Use data and analytics tools to measure product performance, run experiments (A/B testing), and iterate based on results.</li>
<li>Collaborate cross-functionally (engineering, design, data science/analytics, operations, marketing) to deliver value.</li>
<li>Influence stakeholders, present product strategy and roadmap to leadership, align teams, manage trade-offs.</li>
<li>Mentor and support junior product colleagues; contribute to product culture, agile practices and continuous improvement.</li>
</ul>
<h4>Requirements</h4>
<p><strong>What we’re looking for</strong></p>
<ul>
<li>5+ years of product management experience, preferably in B2C, marketplace, e-commerce or food-delivery context (or similarly scaled environment).</li>
<li>Proven track record of delivering consumer-facing products end to end.</li>
<li>Strong analytical skills: comfortable using SQL, data visualization, analytics tools (e.g., Mixpanel, Amplitude, Looker) to drive decisions.</li>
<li>Deep understanding of agile methodologies, sprint planning, backlog management, user stories and product delivery frameworks.</li>
<li>Excellent communication and stakeholder management skills; ability to distill complex ideas into clear requirements and strategic story.</li>
<li>Passion for user experience, experimentation mindset and ability to thrive in fast-paced, dynamic environments.</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Experience with marketplaces, logistics/last-mile delivery, or food-tech platforms.</li>
<li>Familiarity with OKRs, squad/tribe structures or product frameworks used at high-growth tech companies.</li>
<li>Previous exposure to experimentation frameworks (A/B testing, multivariate testing) and scalable analytics.</li>
<li>Experience working across different geographies or culturally distributed teams.</li>
</ul></p><p></p>
Hikma Pharmaceuticals PLC
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>Location:</strong> Amman, Jordan</p><br>
<p><strong>Job Type:</strong> Full-time</p><br>
<p><strong>Hashtag:</strong> #LI-AA2</p><br> <p><strong>About Us:</strong></p><br>
<p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </p><br> <p><strong>Description:</strong></p><br> <p>We are looking for a talented <strong>Sr. Specialist, Compliance </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>Awareness Activities — Training & Communication</p><br> <ul>
<li>Deliver and coordinate training sessions on the Code of Conduct, Anti-Bribery and Anti-Corruption (ABAC) policy, and other Group compliance policies and guidelines for employees, third parties, and other relevant stakeholders across the region.</li>
<li>Develop and maintain training materials and awareness content (presentations, e-learning modules, communications) tailored to regional needs and local regulatory context.</li>
<li>Track training completion rates, maintain accurate records, and follow up with functions/territories on outstanding training requirements.</li>
<li>Support the roll-out of new or updated policies, ensuring employees understand practical implications for their day-to-day work.</li>
</ul> <p>Act as a point of contact for compliance queries raised by employees and the sales/commercial teams within the region.</p><br>
<p>- Assurance Activities</p><br>
<p>- Auditing & Monitoring</p><br>
<ul>
<li>Conduct periodic audits and monitoring reviews of sales expenses, promotional activities, and other commercial/field-force activities to verify compliance with Group policies (e.g. HCP interactions, meals, gifts, sponsorships, and event-related spend).</li>
<li>Identify, document, and report control gaps, policy breaches, or red flags arising from monitoring activities, and track remediation to closure.</li>
<li>Support the design and continuous improvement of monitoring plans, checklists, and risk indicators for sales and marketing activities.</li>
<li>Prepare periodic assurance reports and dashboards for the Regional Compliance Officer and relevant stakeholders, summarizing monitoring outcomes, trends, and areas of concern.</li>
<li>Assist in ad hoc reviews or preliminary assessments arising from Speak Up reports, internal audit findings, or management requests.</li>
</ul> <p>Third-Party Risk Management</p><br> <ul>
<li>Conduct risk-based due diligence on third parties (e.g. distributors, agents, consultants, HCPs/HCOs, vendors) engaged by the region, in line with the Group's Third-Party Risk Management (TPRM) procedure.</li>
<li>Assess due diligence findings, identify red flags (e.g. sanctions, adverse media, conflicts of interest, beneficial ownership concerns), and escalate high-risk cases for further review or senior approval.</li>
<li>Maintain accurate and up-to-date third-party risk records, ensuring renewals and periodic re-screening are completed within required timelines.</li>
<li>Support contracting teams and business stakeholders in understanding due diligence outcomes and any conditions or mitigations required prior to onboarding or renewal.</li>
<li>Monitor ongoing third-party compliance obligations (e.g. certifications, compliance attestations) as applicable.</li>
</ul> <p>Additional Responsibilities</p><br> <ul>
<li>Work closely with the regional Compliance team and Heads of Territory/Compliance Officers to ensure consistent implementation of the Compliance Program across markets.</li>
<li>Keep abreast of relevant regulatory developments (anti-bribery, healthcare compliance and industry codes) affecting the region, and flag implications to the Regional Compliance Officer.</li>
<li>Support the Regional Compliance Officer in preparing materials for internal governance forums, Compliance Committee updates, and Group reporting requirements.</li>
<li>Maintain accurate documentation, trackers, and audit trails to support inspection and audit readiness at all times.</li>
</ul> <p><strong>Behavioral Competencies:</strong></p><br> <ul>
<li>Accountability and Reliability</li>
<li>Commitment to Continuous Development</li>
<li>Collaboration and Teamwork</li>
<li>Integrity and Ability to Instill Trust</li>
</ul> <p><strong>Technical and Professional Competencies:</strong></p><br> <ul>
<li>Strong analytical and problem-solving skills</li>
<li>Documentation management and compliance tracking</li>
<li>Ability to process and analyze data files</li>
<li>Attention to detail and strong organizational skills</li>
</ul> <p><strong>Qualifications:</strong></p><br>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <p>1. Bachelor's degree in Law, Business Administration, Pharmacy, Life Sciences, or a related field; a professional compliance certification (e.g. ICA, CCEP) is an advantage.</p><br>
<p>2. 3–5 years of relevant experience in compliance, audit, risk management, or a related control function, ideally within a multinational or pharmaceutical/life sciences environment.</p><br>
<p>3. Working knowledge of anti-bribery and corruption frameworks (e.g. FCPA, UK Bribery Act), and third-party due diligence practices.</p><br>
<p>4. Experience conducting audits, monitoring reviews, or investigations, with the ability to identify risk and document findings clearly.</p><br>
<p>5. Fluency in English and Arabic (written and spoken); additional regional languages are an advantage.</p><br> <p><strong>Preferred Qualifications:</strong></p><br>
<ul>
<li>Experience with compliance-related systems and processes is an advantage.</li>
<li>Regional experience (GCC and Levant) is a plus.</li>
</ul> <p><strong>Learn more about Hikma in Jordan </strong><strong>hikma-jordan-factsheet-aug-2025-en.pdf</strong></p><br>
</div>
Avertra
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Avertra's mission is to Simplify Life — automating complex decision-making for customer-centric industries including Utilities, Financial Services, Logistics, and Commerce, while directly improving the employee and customer experience.</p><p><br></p><p>What We Promise You:</p><ul><li>A global family building a sustainable, scalable ecosystem guided by logic and empathy.</li><li>A clearly-scoped, high-impact mandate, ship real controls, not just reports.</li><li>Genuine investment in your growth and mastery of your domain.</li></ul><p>The Security Engineer is responsible for building the runtime, detection, and application-security layers that carry Avertra into SOC 2 and PCI DSS 4.0 compliance, partnering with the in-house DevOps team on Avertra’s Azure / AKS platform (TypeScript / React / Node application landscape, including billing and guest-payment flows in PCI scope).</p><p><br></p><p>The role owns security design, detections and rules, application-security testing, the vulnerability management program, vendor remediation, and control evidence. DevOps owns the CI/CD pipeline, AKS, and infrastructure execution; a fractional vCISO and GRC platform own the audit itself, this role supplies and maintains the evidence for the controls it builds.</p><p><br></p><p><br></p><p>Main Job Responsibilities</p><ul><li>Application Security Testing</li><li>Introduces and tunes DAST against running applications; triages findings and drives fixes.</li><li>Deploys and owns a semantic SAST engine tuned for TypeScript / React / Node; owns the rules, triage, and merge-block policy.</li><li>Detection Engineering & Response</li><li>Builds the detection layer on the SIEM: correlation rules, alerts, and incident playbooks.</li><li>Defines and tunes runtime workload detection in AKS and file-integrity monitoring.</li><li>Owns what is detected and how the organization responds, while DevOps stands up SIEM infrastructure, log shipping, and agent deployment.</li><li>Edge & Network Controls</li><li>Owns the WAF ruleset: tunes the OWASP ruleset, defines exceptions, and confirms Prevention mode and that logs reach the SIEM.</li><li>Vulnerability Management as a Program</li><li>Stands up a vulnerability aggregator: dedups across scanners, assigns owner and risk-based SLA per finding, drives ticketing, and surfaces SLA breaches on a dashboard.</li><li>Defines secret-scanning policy (pre-commit and history sweep) and unifies the release gate across all scanners.</li><li>Assurance & Evidence</li><li>Manages the ASV scan and annual penetration-test vendors; triages results and drives remediation.</li><li>Produces and maintains evidence for owned controls, alongside the vCISO and GRC platform, to support SOC 2 Type II and PCI DSS 4.0 assessments (supports, but does not run, the audit).</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Needed Competencies</p><ul><li>Technical expertise integrating and tuning security scanners in CI/CD pipelines (Azure DevOps ideal): SAST, DAST, SCA, secrets, IaC.</li><li>Technical expertise in DAST (OWASP ZAP or equivalent) and semantic SAST engines (Semgrep / CodeQL) on TypeScript / React / Node codebases.</li><li>Technical expertise in SIEM detection engineering (Microsoft Sentinel and/or Wazuh / Elastic): writing detections, correlation, alert tuning, and playbooks.</li><li>Technical expertise in Kubernetes / AKS security and runtime detection (Falco / Defender for Containers), network policies, and Pod Security Standards.</li><li>Technical expertise in vulnerability management: aggregation / dedup, risk-based SLAs, and triage (DefectDojo or equivalent).</li><li>Technical expertise in Azure security fundamentals: Defender for Cloud, Entra ID / RBAC, Key Vault, and edge WAF (OWASP ruleset).</li><li>Solid grounding in OWASP Top 10, TLS / PKI, authentication protocols, and API security.</li><li>Strong decision-making capabilities to weigh the relative costs and benefits of controls and prioritize risk-based remediation.</li><li>Ability to produce clean, audit-ready evidence for SOC 2 and/or PCI DSS control requirements (supporting, not running, the audit).</li><li>Builder’s mindset: OSS-first, iterating toward managed services.</li><li>Clear communicator: able to translate risk for engineers and executives, with strong written English and documentation.</li><li>Collaborative: drives secure-by-default practices through the DevOps and engineering teams rather than owning infrastructure directly.</li></ul><p><br></p><p>Education</p><ul><li>Bachelor’s on Computer Science, Information Technology, or a related field is recommended as a reasonable default, to be confirmed.</li></ul><p><br></p><p>Experience</p><ul><li>4–7 years in security engineering, DevSecOps, or application security, with hands-on experience building and tuning security controls. Comfortable partnering with DevOps / platform teams rather than owning infrastructure directly.</li></ul><p><br></p><p>Knowledge, Skills and Abilities</p><ul><li>Excellent written and spoken English; able to translate risk clearly for both engineers and executives.</li><li>Experience preparing an organization for a first SOC 2 Type II or PCI DSS assessment (nice-to-have).</li><li>Familiarity with GRC / continuous-compliance platforms (Vanta, Drata); policy-as-code (OPA / Conftest); threat modeling (nice-to-have).</li><li>Preference for OSS-first security tooling with a managed Azure-native upgrade path.</li><li>Effective listening and multi-tasking capabilities across concurrent security workstreams.</li></ul><p><br></p><p>Preferences</p><ul><li>Certified Kubernetes Security Specialist (CKS)</li><li>Microsoft SC-200</li><li>Microsoft AZ-500</li><li>OSCP</li><li>CEH</li><li>PCI ISA / PCIP</li><li>CISSP / CISM</li></ul><p><br></p><p>Travel</p><ul><li>Up to 15%</li></ul><p><br></p><p>Work Schedule</p><ul><li>Monday–Friday, 10:00 AM – 7:00 PM (or as agreed). Hybrid work model, demand-based.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p></div>
AccorHotel
Jordan - Amman
<p>Leads and supports all Guest Experience initiatives at the property. Supports GM in driving a guest centric culture in the hotel and create awareness and understanding among all Ambassadors on the importance of guest experience. Reviews and communicates the Brand Assurance Program and all new brand/quality initiatives effectively to all stakeholders. Works with and supports Department Heads to prepare for LQA or BARE Brand Assurance audits as applicable to the hotel. Conducts regular property self-assessments on the Operational Brand Standards and other quality programs including cross-departmental audits through iAuditor and other tools. Represents Guest Experience (Voice of the Guest) at the morning hotel briefing with updates and highlights points for improvement and guest praise Reviews VOG performance and guest feedback daily, identifies trends and areas for improvement on a regular basis and shares with relevant stakeholders. Conducts a weekly VOG meeting with individual Department Heads, communicates performance, supports and pushes Management Action Plan (MAP) efforts. Leads and develops a team of Guest Experience Ambassadors within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions. Reviews MAPs proposed by each department post-LQA or BARE Mystery Visit and supports and follows up implementation by Department Heads. Monitors results of other quality management programs such as ResaVision and follows up action plans from the relevant Department Heads whenever necessary. Champions the internal communication of guest experience related matters and updates to all Ambassadors in the hotel Maintains direct contact with guests to collect direct feedback and facilitate new ways of collecting more in-house feedback. Works closely with Department Heads to assess service standards and delivery on a regular basis. Ensures that the relevant teams and stakeholders respond to all Guest feedback, e.g. VOG GSS, and consumer-generated content on various social media sites or travel sites (100% of the negative reviews/feedback, but none of the positive reviews/feedback except for those on GSS and TripAdvisor). Reviews and communicates best practices implemented in other hotels within the brand, follow-up on implementation at the property when relevant. Responsible for implementation and application of Local Measure along with E-commerce or Marketing team</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in Hospitality or related areas Strong user knowledge of Microsoft Outlook and Microsoft Office tools Relevant work experience with internationally reputed hotel chains is preferred Strong background in hotel operations or service industry (in a client facing role); (2-5 years)</p>
Confidential
Jordan - Amman
<p><h4>About Octopus by RTG</h4>
<p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p>
<h4>Job overview</h4>
<p>We are currently partnering with a strategic client in the UAE and are actively expanding their team. We are looking for a skilled Optimizely Developer who will spearhead the technical aspects of building a portal project, working closely with a Senior Project Manager, Solutions Architect, and Product Owner.</p>
<p>You will guide the development team, managed by a Scrum Master, in implementing Optimizely solutions that meet project requirements and business goals. Your expertise in Optimizely’s suite of products will be crucial in architecting, developing, and optimizing a high-performing, scalable portal.</p>
<h4>Key responsibilities</h4>
<li><strong>Technical leadership:</strong> Serve as the expert in Optimizely for the project, leading the technical design and development of the portal.</li>
<li><strong>Solution architecture:</strong> Collaborate with the Architect & Dev Lead to design a robust, scalable architecture that leverages Optimizely’s capabilities to meet business needs.</li>
<li><strong>Development oversight:</strong> Guide the development team in best practices for Optimizely implementation, ensuring high-quality code and performance.</li>
<li><strong>Collaboration and integration:</strong> Work alongside the Senior Project Manager, Product Owner, and Scrum Master to ensure seamless integration of Optimizely solutions with other project components.</li>
<li><strong>Performance optimization:</strong> Optimize the performance of the portal, ensuring it meets the technical and business performance benchmarks.</li>
<li><strong>Quality assurance:</strong> Oversee testing and quality assurance, aligning with the project’s quality standards and requirements.</li>
<li><strong>Stakeholder engagement:</strong> Communicate effectively with all project stakeholders, providing technical insights and progress updates.</li>
<li><strong>Continuous improvement:</strong> Stay updated with the latest Optimizely features and industry trends, applying this knowledge to enhance project outcomes.</li>
<h4>Requirements</h4>
<li>Bachelor’s degree in Computer Science, IT, or related field.</li>
<li>Extensive experience with Optimizely platform, including CMS and Commerce.</li>
<li>Proven track record as a Technical Lead in large-scale web portal projects.</li>
<li>Strong understanding of web technologies, including .NET, C#, ASP.NET MVC, JavaScript, and cloud platforms.</li>
<li>Experience in Agile development environments, working closely with Scrum teams.</li>
<li>Excellent problem-solving, communication, and leadership skills.</li>
<li>Certification in Optimizely (e.g., Optimizely Developer Certification) is highly desirable.</li>
<li>Familiarity with integration of third-party services and APIs in the Optimizely platform.</li>
<h4>Additions</h4>
<li><strong>Innovation and strategy:</strong> Drive innovative solutions within the project, leveraging Optimizely to enhance user experience and business value.</li>
<li><strong>Training and mentorship:</strong> Provide training and mentorship to team members on Optimizely, raising their competency levels.</li>
<li><strong>Risk management:</strong> Identify technical risks and work collaboratively to develop and implement mitigation strategies.</li>
<li><strong>Vendor liaison:</strong> Act as the primary technical contact for Optimizely, managing relationships and ensuring support and service meet project needs.</li></p><p></p>
Confidential
Jordan - Amman
<p><h4>About Octopus by RTG</h4>
<p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p>
<h4>Job overview</h4>
<p>We are currently partnering with a strategic client in the UAE and are actively expanding their team. We are looking for a skilled Optimizely Developer who will spearhead the technical aspects of building a portal project, working closely with a Senior Project Manager, Solutions Architect, and Product Owner.</p>
<p>You will guide the development team, managed by a Scrum Master, in implementing Optimizely solutions that meet project requirements and business goals. Your expertise in Optimizely’s suite of products will be crucial in architecting, developing, and optimizing a high-performing, scalable portal.</p>
<h4>Key responsibilities</h4>
<li><strong>Technical leadership:</strong> Serve as the expert in Optimizely for the project, leading the technical design and development of the portal.</li>
<li><strong>Solution architecture:</strong> Collaborate with the Architect & Dev Lead to design a robust, scalable architecture that leverages Optimizely’s capabilities to meet business needs.</li>
<li><strong>Development oversight:</strong> Guide the development team in best practices for Optimizely implementation, ensuring high-quality code and performance.</li>
<li><strong>Collaboration and integration:</strong> Work alongside the Senior Project Manager, Product Owner, and Scrum Master to ensure seamless integration of Optimizely solutions with other project components.</li>
<li><strong>Performance optimization:</strong> Optimize the performance of the portal, ensuring it meets the technical and business performance benchmarks.</li>
<li><strong>Quality assurance:</strong> Oversee testing and quality assurance, aligning with the project’s quality standards and requirements.</li>
<li><strong>Stakeholder engagement:</strong> Communicate effectively with all project stakeholders, providing technical insights and progress updates.</li>
<li><strong>Continuous improvement:</strong> Stay updated with the latest Optimizely features and industry trends, applying this knowledge to enhance project outcomes.</li>
<h4>Requirements</h4>
<li>Bachelor’s degree in Computer Science, IT, or related field.</li>
<li>Extensive experience with Optimizely platform, including CMS and Commerce.</li>
<li>Proven track record as a Technical Lead in large-scale web portal projects.</li>
<li>Strong understanding of web technologies, including .NET, C#, ASP.NET MVC, JavaScript, and cloud platforms.</li>
<li>Experience in Agile development environments, working closely with Scrum teams.</li>
<li>Excellent problem-solving, communication, and leadership skills.</li>
<li>Certification in Optimizely (e.g., Optimizely Developer Certification) is highly desirable.</li>
<li>Familiarity with integration of third-party services and APIs in the Optimizely platform.</li>
<h4>Additions</h4>
<li><strong>Innovation and strategy:</strong> Drive innovative solutions within the project, leveraging Optimizely to enhance user experience and business value.</li>
<li><strong>Training and mentorship:</strong> Provide training and mentorship to team members on Optimizely, raising their competency levels.</li>
<li><strong>Risk management:</strong> Identify technical risks and work collaboratively to develop and implement mitigation strategies.</li>
<li><strong>Vendor liaison:</strong> Act as the primary technical contact for Optimizely, managing relationships and ensuring support and service meet project needs.</li></p><p></p>
Jordan - Amman
<p><h4>About us:</h4>
<p>MBC Group is the largest satellite TV and radio network based in Saudi Arabia. It broadcasts a portfolio of Arabic and Western entertainment channels as well as managing the Al Arabiya news channel. Shahid is the world’s leading Arabic VOD and SVOD streaming platform by MBC Group, offering premium content to Arab families, including binge-worthy exclusive Shahid Original Series; Shahid Premieres; Arabic movies fresh off the box office; live TV channels in true HD quality.</p>
<p>MBC Shahid is the world’s leading Arabic VOD and SVOD streaming platform by MBC Group, offering premium content to Arab families, including binge-worthy exclusive Shahid Original Series; Shahid Premieres; Arabic movies fresh off the box office.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Support the development and optimization of discovery and personalization experiences across Shahid platforms</li>
<li>Contribute to initiatives across Search, Recommendations, Navigation, and content discovery surfaces</li>
<li>Work closely with Engineering, Data, UX, and stakeholders to define and execute product initiatives</li>
<li>Analyze user behavior, engagement funnels, and platform metrics to identify opportunities for improvement</li>
<li>Assist in defining product requirements, experimentation plans, and success metrics</li>
<li>Contribute to A/B testing and experimentation initiatives</li>
<li>Help improve content discoverability, relevance, personalization, and user engagement</li>
<li>Monitor industry trends and emerging experiences across streaming, AI, personalization, and discovery</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>4-6 years of experience in Product Management or Product Owner roles</li>
<li>Strong analytical and problem-solving skills</li>
<li>Experience working with cross-functional Agile teams</li>
<li>Ability to translate user and business problems into clear product requirements</li>
<li>Comfortable working with data, KPIs, and experimentation</li>
<li>Strong communication and stakeholder management skills</li>
<li>Passion for consumer-facing digital products and user experiences</li>
</ul>
<h4>Nice to have:</h4>
<ul>
<li>Experience in Search, Recommendations, Personalization, Discovery, AI, or data-driven products</li>
<li>Experience with experimentation or A/B testing</li>
<li>Familiarity with ranking, relevance, recommendation, or discovery concepts</li>
<li>Experience in streaming, media, gaming, e-commerce, or marketplace products</li>
</ul></p><p></p>
Mercy Corps
Jordan - Amman
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions </span><span >into action — helping people triumph over adversity and build stronger communities from within. </span><span >Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team (Program / Department Summary)</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p > </p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p > </p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The Research and Learning Coordinator will support the Research and Learning Lead, overseeing the creation and execution of formative research and market analysis efforts, and streamlining research activities to bolster Jordan's MSEs and HBBs, optimizing research efficiency, and catalyzing collaborative knowledge sharing among stakeholders. Charged with identifying key trends and sector-specific alignments, the coordinator supports the Research and Learning Lead in facilitating evidence-based decision-making that shapes impactful interventions within the scope of Iqlaa. </span></p>
<p > </p>
<p ><span >S/he will coordinate with project partners to facilitate their contribution to Iqlaa's research activities. S/he will contribute to the vetting of subcontractors, supervise their work, coordinate with market actors and stakeholders to ensure their participation in and their feedback on Iqlaa's research activities, and ensure that the know-how is being transferred to them with regards to conducting effective research that feeds into proper decision making. </span></p>
<p > </p>
<p ><span >The position combines strategic research coordination with dynamic support for the MSE geo-mapping, and research dissemination tools that will support the advancement and the development of the micro and small enterprises (MSEs) in Jordan. </span></p>
<p > </p>
<p ><span >The role involves supporting and executing evidence-based research initiatives to generate effective tools and insights, that will support effective research dissemination for Iqlaa main findings addressed to relevant stakeholders. By synthesizing research findings into accessible formats and ensuring alignment across partners, the candidate will play a key role in informing policy reform, driving advocacy efforts, and creating a responsive ecosystem that supports the growth, resilience, and sustainability of MSEs and home-based businesses.</span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><em ><u >Research</u></em></p>
<p ><span >• Support research project implementation and ensure quality and timeliness of research project activities, outputs, and reports. </span></p>
<p ><span >• Facilitate an inclusive process with project partners as well as MSEs. This includes planning and co-leading specific workshops and events, as well as day-to-day correspondence and check-ins. </span></p>
<p ><span >• Collaborate with research partners as directed by the Research and Learning Lead to ensure the delivery of high-quality products for Mercy Corps and Partners. </span></p>
<p ><span >• Supporting procurement processes to bring on board local research firms for research activities. </span></p>
<p ><span >• Manage field teams to ensure the timeliness and quality of the fieldwork, including providing oversight/quality assurance of primary data collection as requested.</span></p>
<p > </p>
<p ><em ><u >Collaboration, Learning, and Adaptation (CLA)</u></em></p>
<p ><span >• Support the implementation of Iqlaa’s research and learning plan with the guidance of the PQL Director and CLA Manager </span></p>
<p ><span >• Support the Research and Learning Lead in research findings interpretation, dissemination, and application within and outside the Activity. </span></p>
<p ><span >• Collaborate with the Inclusion Lead to ensure that research processes and approaches are gender sensitive. Ensure data collection tools and data collection teams are inclusive.</span></p>
<p > </p>
<p ><em ><u >Research Communication, Reporting, and Dissemination</u></em></p>
<p ><span >• Support in drafting research reports and soliciting and incorporating input from review team members within Mercy Corps and Partners </span></p>
<p ><span >• Contribute to research briefs and/or other accessible summaries of studies. </span></p>
<p ><span >• Support dissemination and uptake of research results among target audiences, including through organizing events and presentations. </span></p>
<p ><span >• Support with donor reporting related to research activities in Iqlaa. </span></p>
<p ><span >• Work with the PPD Manager and the Research and Learning Lead on Result 1 activities and outcomes</span></p>
<p > </p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >None.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To: </span><span >Research and Learning Team Lead</span></p>
<p ><span >Works Directly With: </span><span >Primarily with the Research and Learning Team, Iqlaa’s higher management (COP-DCOPs), Iqlaa’s Mercy Corps components, and partners. </span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Master's degree in a quantitative field with experience in statistics or quantitative analysis (e.g. computer science, applied mathematics, statistics, economics) or a bachelor’s degree in international relations, Political Science, Economics, or Business Administration. </span></p>
<p ><span >• If the applicant has an undergraduate degree, at least 3 years of relevant experience is required. If the applicant has a master’s degree, at least 2 years of relevant experience is needed. A broad range of quantitative and qualitative research methods, design, and analysis is needed. Previous experience in an economic development project is preferred. </span></p>
<p ><span >• Minimum experience of 5-7 years in the core activities with clear evidence on competencies and relevant experience.</span></p>
<p ><span >• Experience managing or working closely with internal and external research partnerships required. </span></p>
<p ><span >• Demonstrated skills with quantitative and qualitative research methodologies required. Significant experience with different study designs and processes, for example, randomized control trials, and sampling strategies. </span></p>
<p ><span >• Demonstrated ability to communicate research findings, both visually and in writing </span></p>
<p ><span >• Strong analytical skills and the ability to effectively gather and summarize large amounts of information from various sources. </span></p>
<p ><span >• Extremely strong writing skills, including experience generating substantive written products (e.g. long-form reports, policy briefs, syntheses, etc.) and excellent verbal communication skills. </span></p>
<p ><span >• Fluent in spoken and written Arabic and English.</span></p>
<p > </p>
<p ><span >Success Factors </span></p>
<p ><span >The ideal candidate will bring a genuine enthusiasm for research and a dedicated approach to driving progress in economic development through thoughtful analysis. Exceptional organizational skills and the ability to efficiently juggle diverse tasks are essential for delivering high-quality research promptly. </span></p>
<p > </p>
<p ><span >Strong communication abilities are fundamental, given the role's need for close collaboration with a variety of partners and teams. The skill to distill and share complex research in a clear, practical format is key. Inclusivity and cultural sensitivity are also crucial, ensuring that all research is respectful and representative. </span></p>
<p > </p>
<p ><span >Adaptability and continuous learning are valued for keeping pace with the dynamic nature of the project and embracing new research methods. As responsibilities grow, leadership will become essential for steering team members and partners toward research excellence. A proactive stance in problem-solving, along with the capacity for innovation, will distinguish a Research Coordinator who significantly advances Iqlaa's mission. </span></p>
<p > </p>
<p ><span >An analytical mindset and strategic thinking, combined with the talent to craft compelling stories from data, will enhance the Research Coordinator's contributions to Iqlaa. Moreover, a strong sense of responsibility towards participants and stakeholders will define their role as a respected and principled member of the research team.</span></p>
<p > </p>
<p ><span >Competencies</span></p>
<p ><span >• Demonstrated ability to lead and communicate effectively with team members of varied work styles, follow procedures, and meet deadlines. </span></p>
<p ><span >• Demonstrated flexibility and creativity in planning and problem-solving. </span></p>
<p ><span >• Ability to constructively engage in and bridge academic and practitioner discussions. </span></p>
<p ><span >• Versatile multi-tasker with the proven ability to organize and prioritize many urgent tasks. </span></p>
<p ><span >• Proven ability to take initiative and be accountable for results. </span></p>
<p ><span >• Ability to understand the larger picture while remaining focused on the details. </span></p>
<p ><span >• Even temperament and a good sense of humor are appreciated.</span></p>
<p ><span >• Flexibility to adapt to changing conditions and requirements.</span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan or other Middle East Mercy Corps locations and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق</span><span > </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p > </p>
Jordan - Amman
<p>Role Summary We re looking for a Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers.</li></ul><p>Assortment: Ensuring cost efficiency across our consumers that meets their needs/wants. Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. Providing regional teams with information regarding products and quantities needed for international and regional contracts. Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</p><li>Price: Pricing the items based on pricing guidelines and recommended prices for PL/Imported items. Collecting market prices and conducting country price audits.</li><li>Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. Developing the country promotion calendar. Following up and ensuring effective execution of all activities required for each promotional event. Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li><p><strong>Desired Candidate Profile</strong></p><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul>
Jordan - Amman
<p>Role Summary We re looking for a Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p><b>What s On Your Plate?</b></p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers.</li><li>Assortment: Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li><li>Price: Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.</li><li>Collecting market prices and conducting country price audits.</li><li>Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul>
Al Bawabah Al Aminah Lesenaet
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>"In addition to being a earth's most customer-centric company, Amazon will commit to being Earth's Best Employer and Earth's Safest Place to Work" -- Jeff Bezos<br>Do you want to develop the next generation Payments products for MENA's fastest growing e-commerce company? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions? If so, join us on Amazon Payment Services . We are a group of talented technical professionals that are empowered and driven to build innovative best-in-class experiences for millions of Amazon customers. The Amazon Payment Services team is responsible to build product and technology solutions to build great payments products and experiences using various technologies to solve complex problems related to distributed systems, scalable architecture, machine learning, and algorithms. About Amazon Payment Services, an Amazon Company: We serve the needs of online shoppers in all Arabic speaking and surrounding countries through our trusted, secure payment network that gives everyone the opportunity to shop online safely and easily. We build trust between buyers and online sellers by enabling consumers to transact online using the payment options they prefer with complete security and peace of mind while supporting the most popular payment methods available globally. Amazon Payment Services is regional expert in payment processing technology and solutions across major markets in the GCC & Levant countries, operating in UAE, Egypt, Saudi Arabia, Lebanon, Jordan, Oman, Bahrain and Qatar.<br>We are looking for a highly-motivated and enthusiastic senior leader of software development. You will be joining a fast growing, quickly evolving customer experience team, so the ability to build a team and impact new product development is critical. If you are the right candidate, you will possess a strong program management and engineering background, will have demonstrated experience leading large projects and cross-functional teams. You have a well-rounded technical background. You must be able to thrive and succeed in an entrepreneurial environment, and resolve ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a site-leader, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. <br>The leader in this role will lead and mentor their team and drive the design, development, testing, deployment, and maintenance of technologies to support our goals. You're results-oriented – you rally your team to meet their commitments to each other and to customers. Setting the strategy is not enough. Seeing your solutions ship, scale and make a measurable impact on customers’ lives fuels you. All while having fun. If you have the technical chops, the leadership skills, the business savvy, and a passion for customers then this role is for you. <br>Key job responsibilities<br>• Raise the bar on technical excellence, show thought leadership, and communicate well to different audiences.<br>• Oversee the management of a team of engineers to plan, design, and deliver complex systems<br>• Be a leader of leaders, mentoring and developing managers.<br>• Work closely with business leaders to translate functional requirements into technical requirements.<br>• Establish a consistent project management framework and excellent development processes to deliver high quality software, in rapid iterations, for business partners in multiple geographies.<br>• Be responsible for mentoring and developing engineers.<br>• Represent the technical organization and evangelize the work to senior leadership.<br>• Lead design reviews, providing direction and feedback on architecture and design issues, as well as system integration, performance, and scalability issues<br>- 10+ years of engineering experience<br>- 5+ years of engineering team management experience<br>- 10+ years of planning, designing, developing and delivering consumer software experience<br>- Experience partnering with product or program management teams<br>- Experience designing and developing large scale, high-traffic applications<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
Jordan - Amman
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<ul>
<li>Handle customer interactions across all channels, including voice, email, WhatsApp, live chat, and social media.</li>
<li>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</li>
<li>Provide a seamless omnichannel experience, ensuring continuity across customer touchpoints.</li>
<li>Manage and document all customer interactions in Salesforce Service Cloud, with strong focus on First Contact Resolution (FCR).</li>
<li>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</li>
<li>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group’s luxury Maisons.</li>
<li>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</li>
<li>Support revenue-generating initiatives such as Pay-by-Link, product recommendations, and cross-sell opportunities.</li>
<li>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</li>
<li>Consistently meet and exceed defined KPIs, including:
<ul>
<li>Quality and customer satisfaction</li>
<li>Productivity and adherence</li>
<li>Sales contribution</li>
<li>Service level targets</li>
</ul>
</li>
<li>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</li>
<li>Contribute to continuous improvement by flagging customer pain points and process gaps.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Previous experience in customer care or contact center environments.</li>
<li>Experience in luxury retail, fashion, beauty, or e-commerce is highly preferred.</li>
<li>Proven experience managing end-to-end customer journeys (orders, delivery, returns, refunds).</li>
<li>Hands-on experience handling customers across multiple digital and voice channels.</li>
<li>Salesforce Service Cloud (case management).</li>
<li>Genesys (telephony and omnichannel platform).</li>
<li>Sprinklr (social media engagement and case handling).</li>
</ul>
<h4>Core capabilities</h4>
<ul>
<li>Strong written and verbal communication aligned with luxury service standards.</li>
<li>Commercial and sales-oriented mindset.</li>
<li>High emotional intelligence and strong customer empathy.</li>
<li>Excellent problem-solving and ownership mentality.</li>
<li>Strong multitasking and prioritization skills.</li>
<li>Ability to perform effectively in a fast-paced, KPI-driven environment.</li>
<li>Digital fluency and openness to AI-enabled tools and automation.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
Mercy Corps
Jordan - Amman
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span><span ><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions </span></span><span ><span >into action — helping people triumph over adversity and build stronger communities from within. </span></span><span ><span >Now, and for the future.</span></span></p>
<p > </p>
<p ><span >The Program / Department / Team (Program / Department Summary)</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p > </p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p > </p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The PPD Senior Officer will support the Research and Learning team, including the PPD Manager and R&L Coordinator, in implementing Iqlaa’s Private-Public Dialogue (PPD) activities focused on generating and using evidence to address key constraints affecting MSEs and HBBs in Jordan.</span></p>
<p > </p>
<p ><span >The Senior Officer will support desk research, data collection, stakeholder consultations, preparation of PPD materials, coordination of dialogue activities, documentation, follow-up, and reporting.</span></p>
<p > </p>
<p ><span >Working under the guidance of the PPD Manager and Research & Learning Lead, the Senior Officer will work closely with Iqlaa teams, partners, public and private sector stakeholders, MSEs, HBBs, and other relevant actors to support effective and well-documented PPD activities.</span></p>
<p > </p>
<p ><span >The position is suited to an early-career professional with around 4-5 years of experience interested in PPD, applied research, economic development, stakeholder engagement, and evidence-based programming.</span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><em ><u >PPD Research and Coordination</u></em></p>
<p ><span >• Support the implementation and coordination of PPD activities in line with approved workplans and timelines.</span></p>
<p ><span >• Conduct desk research and review relevant policies, regulations, studies, and data related to MSEs and HBBs.</span></p>
<p ><span >• Support data collection and stakeholder consultations and assist with the preparation of research and consultation tools.</span></p>
<p ><span >• Assist in preparing briefing notes, presentations, stakeholder profiles, and other materials for PPD activities.</span></p>
<p > </p>
<p ><em ><u >PPD Activity Support</u></em></p>
<p ><span >• Support the coordination of PPD meetings, consultations, workshops, and roundtables, including logistics and stakeholder communication.</span></p>
<p ><span >• Prepare agendas, participant lists, meeting materials, and documentation as required.</span></p>
<p ><span >• Record key discussions, recommendations, action points, and follow-up activities.</span></p>
<p ><span >• Maintain stakeholder lists, PPD activity trackers, and action trackers.</span></p>
<p > </p>
<p ><em ><u >Data, Learning and Documentation</u></em></p>
<p ><span >• Support the collection, organization, cleaning, and basic analysis of quantitative and qualitative data.</span></p>
<p ><span >• Support data collection and organization for the geo-mapping of MSEs and HBBs.</span></p>
<p ><span >• Document key findings, stakeholder feedback, lessons learned, and emerging issues from PPD activities.</span></p>
<p ><span >• Support the preparation of periodic updates, summaries, and knowledge products.</span></p>
<p ><span >Knowledge Management and Dissemination</span></p>
<p ><span >• Support the preparation and dissemination of PPD and research outputs, including briefs, presentations, and summaries.</span></p>
<p ><span >• Maintain organized research, PPD, and learning records, datasets, and databases.</span></p>
<p ><span >• Support the PPD Manager, R&L Coordinator, and wider Research & Learning team in related activities as required.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Research and Learning Team Lead</span></p>
<p ><span >Works Directly With:</span><span > Primarily with the Research and Learning Team, Iqlaa’s higher management (COP-DCOPs), Iqlaa’s Mercy Corps components, and partners. </span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Bachelor’s degree in Economics, Statistics, Business Administration, Development Studies, Political Science, International Relations, Social Sciences, or another relevant discipline.</span></p>
<p ><span >• A master’s degree in a related discipline is an asset but is not required.</span></p>
<p ><span >• Approximately 3-4 years of relevant professional, internship, research, project, or academic experience.</span></p>
<p ><span >• Familiarity with quantitative and/or qualitative research methodologies.</span></p>
<p ><span >• Previous experience supporting research, data collection, surveys, interviews, focus group discussions, or desk research is preferred.</span></p>
<p ><span >• Basic quantitative and qualitative data analysis skills.</span></p>
<p ><span >• Ability to review, organize, and summarize information from multiple sources.</span></p>
<p ><span >• Proficiency in Microsoft Excel, Word, and PowerPoint.</span></p>
<p ><span >• Familiarity with statistical software, data visualization tools, GIS, qualitative analysis software, or other relevant research tools is an asset.</span></p>
<p ><span >• Good writing skills and an ability to communicate research findings clearly.</span></p>
<p ><span >• Strong organizational and attention-to-detail skills.</span></p>
<p ><span >• Ability to work collaboratively with colleagues, partners, and external research teams.</span></p>
<p ><span >• Interest in economic development, private sector development, MSEs, market systems, policy, or related areas.</span></p>
<p ><span >• Fluent spoken and written Arabic and English.</span></p>
<p > </p>
<p ><span >Success Factors </span></p>
<p ><span >The successful Research and Learning Officer will demonstrate curiosity, attention to detail, and a genuine interest in research and economic development. The Officer should enjoy working with data and information and be motivated by understanding how research can contribute to better program decisions.</span></p>
<p ><span >The ideal candidate will be organized and dependable, capable of managing multiple assignments while maintaining the quality and accuracy of their work. They should be comfortable asking questions, learning new research approaches, receiving feedback, and progressively taking greater responsibility.</span></p>
<p ><span >Strong teamwork and communication skills are important, as the Officer will interact regularly with different Iqlaa teams, partners, consultants, field teams, and research participants.</span></p>
<p ><span >A proactive attitude, willingness to learn, analytical thinking, and the ability to turn information into clear and useful outputs will enable the Officer to succeed in the role.</span></p>
<p > </p>
<p ><span >Competencies</span></p>
<p ><span >• Good research and analytical skills.</span></p>
<p ><span >• Strong attention to detail and accuracy.</span></p>
<p ><span >• Ability to organize and synthesize information from different sources.</span></p>
<p ><span >• Strong organizational and time-management skills.</span></p>
<p ><span >• Ability to follow agreed procedures, workplans, and deadlines.</span></p>
<p ><span >• Clear written and verbal communication skills.</span></p>
<p ><span >• Ability to work collaboratively in a diverse team.</span></p>
<p ><span >• Willingness to learn new research methods and tools.</span></p>
<p ><span >• Ability to receive and incorporate constructive feedback.</span></p>
<p ><span >• Ability to manage several tasks and changing priorities.</span></p>
<p ><span >• Initiative and accountability for assigned work.</span></p>
<p ><span >• Flexibility, professionalism, and a solution-oriented approach.</span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan or other Middle East Mercy Corps locations and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
Monitoring, Evaluation, Learning, and Information Management Assistant
Logistics, Supply Chain & Procurement
Mercy Corps
Jordan - Amman
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p > </p>
<p ><span >The Position</span></p>
<p ><span >The Monitoring, Evaluation, Learning (MEL) and Information Management (IM) Assistant is part of Iqlaa’s Program Quality and Learning (PQL) Department. S/He will support the implementation of MEL and IM activities across Iqlaa’s portfolio of interventions, including data collection, data verification, field visits, documentation, and timely reporting. S/He will contribute to routine data collection and support the implementation of intervention MEL Plans in line with donor and Mercy Corps requirements.</span></p>
<p ><span >Working closely with relevant technical teams, the PQL team, partners, and sub-grantees, the MEL and IM Assistant will support the review and updating of result chains, indicators, and MEL plans to track and report on intervention activities and indicators.</span></p>
<p ><span >The MEL and IM Assistant will support the timely maintenance and implementation of MEL plans and data collection tools to contribute to high-quality reporting to the donor and Mercy Corps. S/He will assist in developing and updating data collection tools for the Iqlaa team, partners, and sub-grantees as assigned, with the goal of collecting high-quality data for reporting, adaptive management, and program decision-making. S/He will work closely with the PQL team, partners, and sub-grantees to support the implementation of MEL activities.</span></p>
<p > </p>
<p ><span >The MEL and IM Assistant will support the drafting, testing, and updating of data collection tools and instruments, and will contribute to ensuring that Iqlaa MEL activities follow applicable policies and guidance notes. S/He will support the PQL team in ensuring that data collection tools are clear, practical, and aligned with Iqlaa’s MEL frameworks, systems, and automated tools.</span></p>
<p ><span >The MEL and IM Assistant will support the MEL and IM Manager in drafting, revising, and implementing MEL plans and tools for Iqlaa’s partners and sub-grantees. S/He will also support basic quantitative and qualitative data analysis and reporting to help track progress and document the results of Iqlaa interventions.</span></p>
<p > </p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p > </p>
<p ><em ><u >Monitoring, Evaluation, and Learning</u></em></p>
<p ><span >• Support the implementation and maintenance of the Activity Monitoring, Evaluation, and Learning Plan (AMELP) in alignment with donor and Mercy Corps requirements.</span></p>
<p ><span >• Support the development, implementation, and updating of intervention MEL plans for assigned interventions, ensuring alignment with donor and Mercy Corps MEL standards.</span></p>
<p ><span >• Support the implementation of qualitative and quantitative MEL activities, including data collection and verification, using Iqlaa's MEL systems and automated platforms.</span></p>
<p ><span >• Maintain MEL documentation, including MEL folders, datasets, supporting evidence, data collection tools, and related documentation to ensure completeness and accessibility.</span></p>
<p ><span >• Conduct field visits, desk reviews, spot checks, and remote quantitative and qualitative data collection activities across assigned interventions.Contribute to intervention-level quality reports and support donor and internal reporting requirements as assigned by the supervisor.Support the integration of MEL requirements into RFAs, RFPs, and partner documentation as requested.</span></p>
<p ><span >• Development of evaluation questions, methodologies, and data collection tools for measuring the impact of assigned interventions.</span></p>
<p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on evaluation exercises for the assigned interventions.</span></p>
<p ><span >Supports the MEL and IM Manager and the PQL Director in the annual surveys. Mid-line evaluation, and final internal performance review and evaluation.</span></p>
<p ><span >• Support consortium partners in their MEL plans, reporting processes, and close-out requirements.</span></p>
<p ><span >• Collaborate closely with the PQL team, technical leads, and partners on MEL-related tasks as assigned.</span></p>
<p ><span >• Ensure data protection in accordance with Responsible Data Policy and evaluation requirements.</span></p>
<p ><span >• Ensure monitoring and evaluation plans and tools, data collection, entry, cleaning, and storage are appropriately implemented by the subordinates.</span></p>
<p ><span >• Analyze monitoring and evaluation qualitative data to an appropriate standard and use analysis results to inform project decision-making.</span></p>
<p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on monitoring and evaluation exercises for various initiatives in targeted communities.</span></p>
<p ><span >• Ensure compliance with relevant Mercy Corps MEL policy and donor MEL policies and regulations.</span></p>
<p ><span >• Complete any other duties assigned.</span></p>
<p > </p>
<p ><em ><u >Information Management</u></em></p>
<p ><span >• Maintain and operationalize Iqlaa’s Data Management Protocol and ensure data accountability, quality, and verification across all interventions.</span></p>
<p ><span >• Lead the development, testing, and management of data collection tools and instruments in coordination with the PQL team, technical teams, partners, and implementing partners.</span></p>
<p ><span >• Facilitate data demand and ensure that collected data flows accurately into IM systems.</span></p>
<p ><span >• Establish data collection tools and instruments that will be used by the Iqlaa team, including consortium and all implementing , and ensure timely and quality development, testing, and management of MEL data as well as monitor progress of interventions against set milestones and evaluate the impact of implemented interventions as requested by the supervisor. </span></p>
<p ><span >• Develop and maintain the required digitized data collection methods, such as ODK collection built on XLS forms.</span></p>
<p ><span >• Ensure a comprehensive and updated database for interventions is maintained and reflected on Iqlaa information management system.</span></p>
<p ><span >• Coordinate with all relevant partners, sub-grantees, and technical leads to ensure adherence with Iqlaa MEL plans and data collection requirements.</span></p>
<p > </p>
<p ><em ><u >Capacity Building and Mentoring</u></em></p>
<p ><span >• Train field staff and partners on basic MEL tools and ethical data practices.</span></p>
<p ><span >• Supervise and provide technical guidance to the subordinate, ensuring they effectively carry out their duties and responsibilities.</span></p>
<p ><span >• Develop individual work plans and provide regular feedback.</span></p>
<p ><span >• Foster a positive team environment, learning culture, encourage collaboration, and recognize team members’ contributions to the project’s success.</span></p>
<p > </p>
<p ><em ><u >Reporting</u></em></p>
<p ><span >• Ensure high quality and timely preparation of MEL data for reports as requested by the supervisor.</span></p>
<p ><span >• Ensure appropriate internal communication and feedback systems are in place and functioning so that MEL data informs project planning and implementation.</span></p>
<p ><span >• Contribute to the regular MEL reports.</span></p>
<p > </p>
<p ><em ><u >Project Coordination Activities</u></em></p>
<p ><span >• Ensure the integration of team members and partners into MEL-relevant decision-making processes.</span></p>
<p ><span >• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian and development missions.</span></p>
<p ><span >• Ensure implementation of safeguarding policies and procedures.</span></p>
<p > </p>
<p ><em ><u >Hardware and Software Management</u></em></p>
<p ><span >• Oversee the responsible management and maintenance of ICT equipment in the MEL team according to Mercy Corps asset management policies and procedures.</span></p>
<p ><span >• Manage the purchase/subscription and renewal of technology software and platforms used in IQLAA in close coordination with the country MEL Advisor.</span></p>
<p ><span >• Prepare a data protection plan in coordination with the relevant stakeholders.</span></p>
<p > </p>
<p ><em ><u >Safeguarding Responsibilities</u></em></p>
<p ><span >• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility: NA</span></p>
<p ><span >Reports Directly To:</span><span > Senior MEL Officer</span></p>
<p ><span >Works Directly With:</span><span > Program Quality and Learning (PQL) Director, PQL team, program teams, Communications team, procurement team, and finance teams.</span></p>
<p > </p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p > </p>
<p ><span >Knowledge and Experience</span></p>
<p ><span >▪ Bachelor’s degree in any relevant field, such sa but not limited to: engineering, Management, Information management, Sociology, Economics, Statistics, International Development.</span></p>
<p ><span >▪ Master’s degree in is highly preferred.</span></p>
<p ><span >▪ Minimum of 2 years of experience. The specific experience in MSEs/HBBs development is a plus.</span></p>
<p ><span >▪ Proven experience in leading a team.</span></p>
<p ><span >▪ Demonstrated skills in data collection, statistical analysis methods, and database management.</span></p>
<p ><span >▪ Demonstrated experience in building log-frame, indicators, and relevant data collection tools.</span></p>
<p ><span >▪ Experience developing and delivering training on MEL.</span></p>
<p ><span >▪ Very strong writing skills, including reports, best practices, case studies, etc.</span></p>
<p ><span >▪ Proficiency in Microsoft Office applications, including Excel and Word.</span></p>
<p ><span >▪ Proficiency in developing XLS forms and using ODK is required.</span></p>
<p ><span >▪ Fluency in spoken and written Arabic and English.</span></p>
<p > </p>
<p > </p>
<p ><span >Success Factors</span></p>
<p ><span >▪ Deep commitment to humanitarian principles and values.</span></p>
<p ><span >▪ Willingness to learn new skills and methodologies.</span></p>
<p ><span >▪ Ability to work under pressure, independently, and with limited supervision.</span></p>
<p ><span >▪ Demonstrated organizational skills.</span></p>
<p ><span >▪ Demonstrated creative problem-solving skills.</span></p>
<p ><span >▪ Security, political and cultural awareness.</span></p>
<p ><span >▪ Ability to provide a high-quality report in English.</span></p>
<p ><span >▪ Ability to multi-task while meeting several pressing deadlines.</span></p>
<p ><span >▪ Mature, responsible, and diplomatic in their interactions with others.</span></p>
<p ><span >▪ Pays attention to detail and is meticulous, thorough, and results-oriented.</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it may require up to 10% to travel regularly to Mercy Corps field offices and project sites. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.</span></p>
<p > </p>
<p ><span >Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive</span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness</span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-justify" > </p>
<p class="ql-align-justify" > </p>
<p class="ql-align-justify" ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p class="ql-align-justify" ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p class="ql-align-justify" ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p class="ql-align-justify" ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p class="ql-align-justify" ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p class="ql-align-justify" ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
Client of Kalamntina
Jordan - Amman
<p><b>Responsibilities</b></p><p>Develop high-quality campaign copy in both Arabic and English across a wide range of communication channels, including digital, social media, out-of-home (OOH), radio, print, and in-branch marketing materials.</p><p>Collaborate with the creative team to conceptualize and deliver compelling campaign ideas, headlines, taglines, and messaging that align with brand objectives.</p><p>Write clear and engaging scripts for video and audio content, ensuring messaging is effective across both visual and spoken formats.</p><p>Maintain and strengthen the brand's tone of voice across Arabic and English communications, while supporting internal teams in its consistent application.</p><p>Review, edit, and refine copy produced by cross-functional teams to ensure accuracy, quality, and adherence to brand and communication standards.</p><p>Work closely with the content team to ensure Arabic and English copy is equally impactful, culturally appropriate, and consistent in meaning and intent.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p><p>Bachelor's degree in Marketing, Communications, Journalism, English, Arabic, or a related field is preferred.</p><p>3 5 years of professional copywriting experience within an advertising agency, creative studio, or in-house brand environment.</p><p>Native-level proficiency in Arabic with excellent written communication skills in English.</p><p>Demonstrated experience in developing brand campaign copy across multiple platforms, supported by a strong and diverse portfolio.</p><p>Strong understanding of brand tone of voice and the ability to apply and maintain it consistently across all communication channels.</p><p>Excellent creative thinking, editing, and proofreading skills with exceptional attention to detail.</p>
Client of United Nation careers
Jordan - Jordan
<p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p>Supervisor: The incumbent reports to the Director of Communications.</p><p>Responsibilities</p><ul><li>Translates documents, reports, and website content from English into Arabic and vice versa for internal or external use, ensuring accuracy and precision.</li><li>Acts as interpreter at internal and external meetings, press briefings and other official occasions as required.</li><li>Assists the Head of Creative Digital Multimedia Communications with editing of UNRWA s official Arab language materials; collaborates with the Communications Division s Arabic desk in these tasks.</li><li>Edits and proofreads agency-wide documents, as required, including sensitive documents, pertaining to the work of the Executive Office and from other departments such as the Department of Legal Affairs, Department of Human Resources, Ethics Office, Office of the Ombudsman, Protection and Neutrality unit; and assists such departments in overseeing the final production of their key documents, bulletins and other issuances.</li><li>Performs other duties as may be assigned by the Director of Communications, including, where required, in support of other offices or departments in the Agency.</li></ul><p>Competencies</p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><ul><li>Applying Technical Expertise</li><li>Analyzing</li><li>Planning and Organizing</li><li>Delivering Results</li><li>Demonstrating Self-Awareness</li><li>Ability to work independently or in a team.</li><li>Tactful and well-developed political awareness.</li><li>Knowledge and experience of using computer with proficiency in word processing in English and Arabic.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>Advanced university degree (Master s or equivalent) from an accredited educational institution in English, translation and interpretation or a related field.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>You are required to have at least seven years of experience in translation and interpretation work from Arabic into English and vice-versa, of which three years were in an international organization.</p><p>Excellent command of written and spoken English and Arabic is required.</p><p>You are required to have an advanced university degree (Master s or equivalent) from an accredited educational institution in English, translation and interpretation or a related field.</p><h2>Are you currently residing in Duty Station.</h2><p>It is required that you specify your current location.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p>
Jordan - Jordan
<p>During your tenure as a Translator in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas: Translate written materials such as audit reports, financial statements, management letters, proposals, and presentations from English to Arabic and vice versa. Ensure the accuracy, clarity, and consistency of translations while maintaining the professional tone required for client deliverables.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in English Language, Translation, Accounting, or a related field.</li><li>Minimum 3-4 years of proven professional translation experience, preferably within audit, assurance, or financial services.</li><li>Fluency in English and Arabic, with excellent writing and proofreading skills in both languages.</li><li>Strong command of Microsoft Word, Excel, and PowerPoint.</li><li>Proven ability to manage multiple deadlines and deliver high-quality work under pressure.</li></ul>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Please submit your resume in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>As an AI Trainer - Junior Journalist, your work will help train AI models, shaping how they understand and generate human-like text. This isn’t just traditional writing—you’ll be crafting text that teaches AI reasoning, logic accuracy, nuance, and clarity.</p>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Craft original, clear, and fact-checked responses based on project guidelines.</li>
<li>Generate prompts that challenge AI.</li>
<li>Define comprehensive scoring criteria to evaluate the accuracy of the AI’s answers.</li>
<li>Follow style and quality standards to ensure consistency.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit if you are seeking or open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Bachelor’s degree in Journalism, Communications, Linguistics, Literature, or Education to ensure a strong understanding of grammar and stylistic features;</li>
<li>At least 1 year of professional experience in Journalism, Communications, PR, etc., with strong skills in critical thinking and working with text in English language;</li>
<li>Strong written English (C1/C2);</li>
<li>Stable internet connection.</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $23 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Please submit your resume in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>As an AI Trainer - Junior Journalist, your work will help train AI models, shaping how they understand and generate human-like text. This isn’t just traditional writing—you’ll be crafting text that teaches AI reasoning, logic accuracy, nuance, and clarity.</p>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Craft original, clear, and fact-checked responses based on project guidelines.</li>
<li>Generate prompts that challenge AI.</li>
<li>Define comprehensive scoring criteria to evaluate the accuracy of the AI’s answers.</li>
<li>Follow style and quality standards to ensure consistency.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit if you are seeking or open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Bachelor’s degree in Journalism, Communications, Linguistics, Literature, or Education to ensure a strong understanding of grammar and stylistic features;</li>
<li>At least 1 year of professional experience in Journalism, Communications, PR, etc., with strong skills in critical thinking and working with text in English language;</li>
<li>Strong written English (C1/C2);</li>
<li>Stable internet connection.</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $23 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>