Logistics Manager Jobs in Jordan

<p><h4>Description</h4> <p><strong>About Syarah</strong><br> Syarah is one of the leading automotive e-commerce platforms in Saudi Arabia, transforming the way people buy, sell, finance, and own vehicles. Through technology, data, and innovative financial solutions, Syarah delivers a seamless customer experience while building scalable systems that support rapid business growth across sales, operations, finance, and customer engagement.</p> <p><strong>About the role</strong><br> We are looking for an experienced Engineering Manager – ERP & CRM to lead the development, strategy, and delivery of the systems that power Syarah's core business operations. In this role, you will manage a team of backend engineers, drive the technical direction of our ERPNext/Frappe and CRM platforms, and ensure reliable, scalable solutions that support sales, finance, inventory, and customer operations.</p> <p>This is both a technical and people leadership role. You will be responsible for setting team goals and OKRs, mentoring engineers, managing performance, and partnering closely with business stakeholders to translate company objectives into impactful engineering outcomes. The ideal candidate combines strong engineering expertise with a proven ability to build and lead high-performing teams in a fast-paced environment.</p> <h4>Key responsibilities</h4> <ul> <li>Lead, manage, and grow a team of backend engineers working across Python (Frappe/ERPNext) and PHP, owning team structure, hiring, and onboarding.</li> <li>Own the strategy, roadmap, and delivery of Syarah’s ERP and CRM platforms, the systems that run sales, finance, inventory, operations, and customer engagement.</li> <li>Set clear team and individual goals through OKRs, aligning day-to-day engineering execution with broader company objectives and tracking measurable outcomes.</li> <li>Run performance management end to end, including regular 1:1s, structured feedback, performance reviews, growth plans, and recognition.</li> <li>Mentor and develop engineers at every level, deepening technical skills, ownership, and a culture of accountability and continuous improvement.</li> <li>Translate company goals into a clear engineering roadmap, and be accountable for the team delivering against it on time and to a high standard.</li> <li>Define and enforce engineering standards across code quality, architecture, testing, security, and documentation for ERP and CRM systems.</li> <li>Own the technical direction of ERPNext/Frappe customizations, modules, and integrations, and of PHP-based CRM and internal business applications.</li> <li>Lead the design and delivery of integrations connecting ERP, CRM, payments, and other operational and data systems across the business.</li> <li>Partner with finance, operations, sales, and product stakeholders to capture requirements and translate them into well-scoped, prioritized engineering work.</li> <li>Drive healthy delivery practices, including sprint planning, estimation, code review, CI/CD, and release management, to ship reliably and predictably.</li> <li>Own reliability, uptime, and incident response for business-critical ERP and CRM platforms, putting in place monitoring, alerting, and on-call practices.</li> <li>Manage technical debt, scalability, and platform evolution, balancing short-term delivery against long-term maintainability and cost.</li> <li>Report progress, risks, trade-offs, and resourcing needs clearly to senior leadership, and represent the ERP and CRM engineering function across the company.</li> </ul> <h4>What we’re looking for</h4> <ul> <li>Proven experience managing and growing software engineering teams, with a track record of setting goals and OKRs, running performance management, and delivering against company objectives.</li> <li>Strong hands-on background in backend engineering with Python and PHP, ideally including ERPNext/Frappe and modern PHP frameworks.</li> <li>Solid understanding of ERP and CRM systems, business process automation, and integrations across finance, sales, and operations.</li> <li>Experience with API design, databases, CI/CD, and cloud infrastructure, and a strong bar for code quality, security, and reliability.</li> <li>Excellent stakeholder management and communication skills, with the ability to translate business goals into engineering execution.</li> </ul> <h4>Preferred experience</h4> <ul> <li>Hands-on experience with other major ERP systems such as SAP, Odoo, or Oracle.</li> <li>Experience with sales lead generation and workflow automation within CRM platforms.</li> <li>Exposure to AI and agentic AI, with an interest in applying it across ERP, CRM, and internal operations, is a strong plus.</li> </ul> <h4>Tech stack</h4> <ul> <li>Languages & frameworks: Python (Frappe/ERPNext), PHP (Laravel), SQL</li> <li>ERP & CRM: ERPNext, CRM platforms, custom business applications</li> <li>Databases & caching: MongoDB / MySQL, Redis</li> <li>Integration: REST APIs, webhooks, message queues</li> <li>DevOps & deployment: Docker, Git, CI/CD</li> <li>Cloud & infrastructure: AWS, GCP</li> <li>Ways of working: Agile / Scrum, OKRs, code review, performance management</li> </ul> <h4>Requirements</h4> <ul> <li>8+ years of software engineering experience, including 3+ years in an engineering management role</li> <li>Strong hands-on experience with Python and PHP development</li> <li>Experience with ERPNext/Frappe or other ERP platforms (SAP, Odoo, Oracle, etc.)</li> <li>Solid understanding of CRM systems, business process automation, and enterprise integrations</li> <li>Proven experience leading engineering teams, setting OKRs, and managing performance and career development</li> <li>Experience with APIs, databases, cloud infrastructure, CI/CD, and DevOps practices</li> <li>Strong stakeholder management and communication skills</li> <li>Experience in e-commerce, fintech, or high-growth technology environments is a plus</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>About Syarah</strong><br> Syarah is one of the leading automotive e-commerce platforms in Saudi Arabia, transforming the way people buy, sell, finance, and own vehicles. Through technology, data, and innovative financial solutions, Syarah delivers a seamless customer experience while building scalable systems that support rapid business growth across sales, operations, finance, and customer engagement.</p> <p><strong>About the role</strong><br> We are looking for an experienced Engineering Manager – ERP & CRM to lead the development, strategy, and delivery of the systems that power Syarah's core business operations. In this role, you will manage a team of backend engineers, drive the technical direction of our ERPNext/Frappe and CRM platforms, and ensure reliable, scalable solutions that support sales, finance, inventory, and customer operations.</p> <p>This is both a technical and people leadership role. You will be responsible for setting team goals and OKRs, mentoring engineers, managing performance, and partnering closely with business stakeholders to translate company objectives into impactful engineering outcomes. The ideal candidate combines strong engineering expertise with a proven ability to build and lead high-performing teams in a fast-paced environment.</p> <h4>Key responsibilities</h4> <ul> <li>Lead, manage, and grow a team of backend engineers working across Python (Frappe/ERPNext) and PHP, owning team structure, hiring, and onboarding.</li> <li>Own the strategy, roadmap, and delivery of Syarah’s ERP and CRM platforms, the systems that run sales, finance, inventory, operations, and customer engagement.</li> <li>Set clear team and individual goals through OKRs, aligning day-to-day engineering execution with broader company objectives and tracking measurable outcomes.</li> <li>Run performance management end to end, including regular 1:1s, structured feedback, performance reviews, growth plans, and recognition.</li> <li>Mentor and develop engineers at every level, deepening technical skills, ownership, and a culture of accountability and continuous improvement.</li> <li>Translate company goals into a clear engineering roadmap, and be accountable for the team delivering against it on time and to a high standard.</li> <li>Define and enforce engineering standards across code quality, architecture, testing, security, and documentation for ERP and CRM systems.</li> <li>Own the technical direction of ERPNext/Frappe customizations, modules, and integrations, and of PHP-based CRM and internal business applications.</li> <li>Lead the design and delivery of integrations connecting ERP, CRM, payments, and other operational and data systems across the business.</li> <li>Partner with finance, operations, sales, and product stakeholders to capture requirements and translate them into well-scoped, prioritized engineering work.</li> <li>Drive healthy delivery practices, including sprint planning, estimation, code review, CI/CD, and release management, to ship reliably and predictably.</li> <li>Own reliability, uptime, and incident response for business-critical ERP and CRM platforms, putting in place monitoring, alerting, and on-call practices.</li> <li>Manage technical debt, scalability, and platform evolution, balancing short-term delivery against long-term maintainability and cost.</li> <li>Report progress, risks, trade-offs, and resourcing needs clearly to senior leadership, and represent the ERP and CRM engineering function across the company.</li> </ul> <h4>What we’re looking for</h4> <ul> <li>Proven experience managing and growing software engineering teams, with a track record of setting goals and OKRs, running performance management, and delivering against company objectives.</li> <li>Strong hands-on background in backend engineering with Python and PHP, ideally including ERPNext/Frappe and modern PHP frameworks.</li> <li>Solid understanding of ERP and CRM systems, business process automation, and integrations across finance, sales, and operations.</li> <li>Experience with API design, databases, CI/CD, and cloud infrastructure, and a strong bar for code quality, security, and reliability.</li> <li>Excellent stakeholder management and communication skills, with the ability to translate business goals into engineering execution.</li> </ul> <h4>Preferred experience</h4> <ul> <li>Hands-on experience with other major ERP systems such as SAP, Odoo, or Oracle.</li> <li>Experience with sales lead generation and workflow automation within CRM platforms.</li> <li>Exposure to AI and agentic AI, with an interest in applying it across ERP, CRM, and internal operations, is a strong plus.</li> </ul> <h4>Tech stack</h4> <ul> <li>Languages & frameworks: Python (Frappe/ERPNext), PHP (Laravel), SQL</li> <li>ERP & CRM: ERPNext, CRM platforms, custom business applications</li> <li>Databases & caching: MongoDB / MySQL, Redis</li> <li>Integration: REST APIs, webhooks, message queues</li> <li>DevOps & deployment: Docker, Git, CI/CD</li> <li>Cloud & infrastructure: AWS, GCP</li> <li>Ways of working: Agile / Scrum, OKRs, code review, performance management</li> </ul> <h4>Requirements</h4> <ul> <li>8+ years of software engineering experience, including 3+ years in an engineering management role</li> <li>Strong hands-on experience with Python and PHP development</li> <li>Experience with ERPNext/Frappe or other ERP platforms (SAP, Odoo, Oracle, etc.)</li> <li>Solid understanding of CRM systems, business process automation, and enterprise integrations</li> <li>Proven experience leading engineering teams, setting OKRs, and managing performance and career development</li> <li>Experience with APIs, databases, cloud infrastructure, CI/CD, and DevOps practices</li> <li>Strong stakeholder management and communication skills</li> <li>Experience in e-commerce, fintech, or high-growth technology environments is a plus</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! Making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p> <h4>The job in a nutshell</h4> <p>We're looking for the most innovative and passionate people to work for an award-winning, mobile ordering software company like no other. Senior Product Manager (f/m/d) to join our Quick Service Restaurants team and help our enterprise clients deliver a great mobile ordering experience for both end-customers as well as for their restaurant staff. You will be responsible for products that help restaurant customers browse digital menus, place orders, and pay for orders.</p> <h4>What will you do?</h4> <p>You own the Quick Service Restaurant product portfolio end-to-end, define the product strategy, roadmap, and backlog for it, and drive meaningful impact for customers and the business.</p> <ul> <li>Identify, conceptualize, and develop new features and products that deliver clear business impact. Do it in a customer-oriented way, with the right balance of quality and speed in mind, and prioritize what’s best for the company based on specific goals and impact.</li> <li>Be a leader in championing your product across all stakeholders, internal and external, including regional country teams, marketing, etc.</li> <li>Develop, lead, and implement projects such as company-wide go-to-market rollouts. Ensure timely delivery of projects in collaboration with other departments and functions.</li> <li>Communicate effectively with key stakeholders, uncovering problem spaces on the ground and informing new product features that solve for local users and local businesses.</li> <li>Work collaboratively with business stakeholders, assisting and troubleshooting to ensure that products are competitive and marketable.</li> <li>Collaborate with the engineers and designers, and other colleagues sharing knowledge on product developments and issues, to discuss and implement effective solutions for the team.</li> <li>Gather and use quantitative and qualitative data, creating hypotheses and making informed product decisions, testing assumptions early to reduce risk up-front. Conduct and facilitate market and competitor research with adjacent functions (e.g., design, ops, etc.).</li> </ul> <h4>Who will excel</h4> <ul> <li>Minimum of 5 years of prior experience working in a PM role (bonus if within the F&B, hospitality, or last-mile delivery tech industries).</li> <li>Previous experience in conceptualizing B2C and/or B2B product solutions, engaging with business stakeholders.</li> <li>Experience operating in multi-market / multi-region environments.</li> <li>Ability to get hands-on in a complex operational environment, to manage and close the loop on multiple concurrent tasks.</li> </ul> <h4>What we offer you?</h4> <ul> <li>We believe you will love working at Foodics!</li> <li>We have an inclusive and diverse culture that encourages innovation and flexibility in-office.</li> <li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li> <li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li> <li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li> <li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li> </ul></p><p></p>

<p><h4>About the Institution</h4> <p>Amman Baccalaureate School is a leading educational institution in Jordan, committed to providing high-quality international education that fosters academic excellence and personal growth. We are seeking a dynamic and experienced Chief Technology Officer (CTO) to lead our technology strategy and operations, ensuring the integration of innovative solutions that support our mission and enhance the learning experience.</p> <h4>Minimum Qualification</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or a related field; master’s degree preferred.</li> </ul> <h4>Minimum Experience</h4> <ul> <li>At least 5 years of relevant experience in technology leadership roles.</li> </ul> <h4>Job Overview</h4> <p>The CTO will play a pivotal role in leading all technology initiatives within the school. This position offers an exciting opportunity to shape the technological landscape of our institution, driving strategic direction, ensuring robust systems, enhancing cybersecurity measures, and overseeing the provision of IT services across the school. The CTO will spearhead IT project transformations, providing crucial data and insights to key stakeholders, and fostering innovation in educational technology.</p> <p>The CTO will also lead the school's strategic adoption of artificial intelligence (AI), ensuring that emerging technologies are leveraged responsibly to enhance educational outcomes, operational effectiveness, and future readiness.</p> <h4>Skills and Qualifications</h4> <ul> <li>Proven experience in managing IT teams and projects.</li> <li>Strong knowledge of current technologies including network administration, cybersecurity, software development, cloud computing, and data management.</li> <li>Ability to develop long-term strategies aligned with organizational goals.</li> <li>Excellent problem-solving skills with attention to detail.</li> <li>Effective communication skills suitable for collaborating with educators, administrators, students, and external partners.</li> <li>Familiarity with educational technologies preferred but not required.</li> </ul> <h4>Values and Attitudes</h4> <ul> <li>Commitment to fostering an inclusive environment that supports diversity among staff and students.</li> <li>Proactive approach towards continuous learning and innovation.</li> <li>Integrity in handling sensitive information responsibly.</li> <li>Collaborative mindset focused on teamwork across departments.</li> <li>Passionate about leveraging technology to enhance educational outcomes.</li> </ul> <p>If you are ready to contribute your expertise toward shaping the future of education at International School Amman Baccalaureate School as our CTO, we encourage you to apply.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p ><strong>Employee Position:</strong>&nbsp;Program &amp; Partnership Manager (PPM)</p> <p ><strong>Employment Category:&nbsp;</strong>Staff Employee</p> <p ><em>This position is currently structured as a part-time position at 20 hours per week. Subject to program needs and availability of funding, the position may be expanded to full-time employment.</em></p> <p ><strong>Primary Work Location:</strong>&nbsp;&nbsp;Amman, Jordan</p> <p ><strong>Position Reports To:</strong>&nbsp;&nbsp;&nbsp;Country Representative&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p> <p><strong>Summary:&nbsp;</strong><br> The Program &amp; Partnership Manager (PPM) will work under the direction of the IOCC Country Representative, and in close coordination with IOCC project staff, in ensuring the quality of IOCC’s relief, early recovery, and development projects in Jordan – in line with IOCC and donor policies, procedures, and requirements.&nbsp; The PPM will support the Program Department in ensuring high quality implementation of project activities, adherence to IOCC project management processes, and supporting donor requirements, such as reporting.&nbsp; The PPM will focus on maintaining and growing IOCC’s relationships with key stakeholders while also identifying and building new partnerships. The PPM will support the expansion of IOCC’s work in Jordan, working with the Country Representative on business development. Day-to-day tasks include work on project implementation, as well as project reporting; supporting IOCC Jordan’s Monitoring, Evaluation, Accountability, and Learning (MEAL) on robust MEAL of projects and building IOCC Jordan’s evidence base; representing IOCC with key stakeholders and coordination with external bodies; and supporting the development of reports and proposals. With the Country Representative and Program Department, the PPM will support the capacity building of local partner(s). Additionally, the PPM will contribute to strategic initiatives and complete special projects, as assigned.&nbsp;</p> <p><br> <strong>General Responsibilities:</strong></p> <ul> <li>As directed, implement or support the Program Department in implementation of relief and development projects in accordance with the mission and goals of IOCC, IOCC and donor regulations, grant agreements, work plans, and budgets to meet objectives and serve targeted populations</li> <li>Work closely with the IOCC MEAL and Program Department to ensure project management tools are in place and properly utilized for assigned projects, supporting monthly review of project documents, indicator tracking tables, work plans, etc.</li> <li>Support the Finance &amp; Administration and relevant project staff in the financial management of assigned projects, including (but not limited to) tracking expenditures, regular budget reviews and forecasting, providing input for cash requests, etc.</li> <li>Lead internal tracking processes, i.e. for reporting, ensuring internal and external deadlines are met</li> <li>Participate in and, as assigned, lead the accurate and timely completion of internal and external narrative and financial reports</li> <li>As directed, lead or support sub-recipient management processes and capacity building, in coordination with relevant project staff</li> <li>Work closely with the Program Department and relevant Finance &amp; Administration staff on implementation of project-related procurements</li> <li>Represent IOCC in assigned coordination/working groups, forums, and meetings with donor, NGO, UN, government officials, local church, and other representatives</li> <li>Establish, develop, and maintain contacts and relationships with current and new partners and other key stakeholders</li> <li>Organize visits by donors, IOCC staff, and other guests and visitors to IOCC Jordan</li> <li>Support IOCC Jordan in strengthening its evidence base, including participating in and/or leading needs assessments and utilizing data, for project implementation and design</li> <li>Prepare needed communications and technical materials&nbsp;</li> <li>Build relationships with key stakeholders to promote future business development opportunities</li> <li>Support identification of potential, new partners</li> <li>Lead project design workshops with IOCC and local partner staff, as requested</li> <li>Support (and, as assigned, lead) concept note and proposal development processes from concept inception through submission, including writing and budgeting</li> <li>Manage and supervise assigned staff and support capacity development through IOCC’s performance management system</li> <li>Stay abreast of humanitarian, political, social, and other developments that may impact IOCC’s activities in Jordan and share relevant information within the IOCC Jordan office</li> <li>Support the Country Representative in strategic planning for the IOCC Jordan office and development and implementation of plans and processes</li> <li>Perform other duties as assigned or required</li> </ul> <p>&nbsp;</p> <p >&nbsp;</p> <p><strong>CONTACTS/KEY RELATIONSHIPS</strong></p> <ul> <li>IOCC Country Representative – Supervisor; Coordinate on program quality support, partnership building, business development, and assigned projects and special initiatives</li> <li>IOCC Program Department – Coordinate on implementation, monitoring, and reporting of assigned project(s) and tasks</li> <li>IOCC Finance — Coordinate financial oversight of assigned project activities, as well as payments and budget tracking and development of new project budgets</li> <li>IOCC Administration – Coordinate administration-related issues and procurement</li> <li>IOCC project field staff – Coordinate with and, as assigned, oversee, manage, and support capacity building</li> <li>Partner organization(s) – Support in the selection of, implementation of assigned project activities, and capacity building</li> <li>Donors – Build and maintain strong, positive relationship and set stage for business development opportunities, in coordination with the Country Representative</li> </ul> <p>&nbsp;</p> <p><strong>WORKING CONDITIONS / REQUIREMENTS</strong></p> <ul> <li>Primary working location is in Amman with travel throughout Jordan to monitor and/or support implementation of project activities and for referral and coordination meetings. Travel within the country is required with potential international travel, as needed.</li> <li>Awareness of local security situation and conditions</li> <li>Professional personal dress, behavior, speech, and conduct in accordance with IOCC policies</li> </ul> <p>&nbsp;</p> <p><strong>Knowledge and Skills: </strong>Strong project management, organizational, and analytical skills, including the ability to develop and monitor work plans, track progress against indicators, support budget monitoring and MEAL, and ensure timely completion of deliverables. Strong understanding of project cycles, donor compliance, reporting, partner coordination, and project implementation in relief, early recovery, and development contexts. Excellent written and verbal communication skills, including the ability to prepare high-quality reports, proposals, technical materials, and presentations for diverse audiences. Demonstrated ability to collect, review, validate, analyze, and use project data to support program quality, learning, evidence-based decision-making, and project design. Strong computer skills, particularly Microsoft Word, Excel, PowerPoint, Outlook, and project tracking tools. Ability to work collaboratively with multicultural and interdisciplinary teams, local partners, donors, government representatives, UN agencies, NGOs, and other stakeholders. Fluency in Arabic and English, spoken and written, is required. Ability to adapt to changing priorities and manage multiple tasks simultaneously. Technical knowledge in one or more areas of IOCC’s project implementation, such as protection, disability inclusion, health, livelihoods, early recovery, or community-based programming, is an asset.</p> <p>&nbsp;</p> <p><strong>Competencies: </strong>Ability to build, maintain, and strengthen effective working relationships with internal teams, partners, donors, government counterparts, coordination bodies, and other stakeholders. Strong representation, coordination, and partnership-building skills, with the ability to identify opportunities for collaboration and support business development. Ability to think strategically, analyze complex issues, and make sound recommendations to support program quality, project implementation, and organizational growth. Demonstrated commitment to accountability, transparency, confidentiality, and ethical conduct. Ability to ensure adherence to IOCC policies, donor regulations, grant requirements, local laws, and internal procedures. Strong capacity to manage competing priorities, meet deadlines, and operate effectively in changing and challenging contexts. Ability to supervise, mentor, and support staff, including through performance management and capacity development. Demonstrated sensitivity to cultural conditions and practices and commitment to working respectfully with diverse communities and stakeholders. Strong project, partnership, financial, and compliance management competencies.</p> <p>&nbsp;</p> <p><strong>Experience: </strong>A minimum of 10 years’ experience, working for a national or international NGO.&nbsp; Senior level project management experience required. Country office senior management team or leadership preferred.&nbsp; Familiarity with program management, including budgeting, financial management, cost analysis, and MEAL required. Experience working in non-traditional work environments, such as a refugee response and/or in a refugee camp required.&nbsp; Experience with gender mainstreaming in projects required, experience implementing gender-specific projects a plus. Experience with disability mainstreaming in projects required, experience implementing disability-specific projects a plus. Experience with protection programming required. Experience with institutional donors, such as US and European governments, required.</p> <p>&nbsp;</p> <p><strong>Certifications: </strong>University/college degree in relevant field required.&nbsp; Valid driving license required<strong>.</strong></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description Sohlat is looking for a highly analytical and results-driven Senior Conversion Rate Optimization (CRO) Specialist with strong experience in the Saudi Arabian market .<br> The Senior CRO Specialist will be responsible for improving conversion performance across client websites, landing pages, e-commerce platforms, and digital funnels.<br> The role will focus on analyzing user behavior, identifying conversion barriers, developing data-driven hypotheses, and leading structured experimentation programs to improve lead generation, customer acquisition, sales, and overall digital performance.<br> The ideal candidate combines strong analytical capabilities with a solid understanding of UX/UI, performance marketing, user behavior, and experimentation.<br> Key Responsibilities Develop and lead CRO strategies across multiple client websites, landing pages, and digital campaigns.<br> Analyze user behavior, website performance, customer journeys, and conversion funnels to identify optimization opportunities.<br> Build and manage structured A/B testing and experimentation roadmaps .<br> Develop hypotheses based on quantitative and qualitative data.<br> Conduct A/B tests, multivariate tests, usability tests, and other experimentation initiatives.<br> Analyze test results and translate findings into clear business recommendations.<br> Optimize landing pages for paid media campaigns to improve conversion rates, CPL, CPA, ROAS, and lead quality.<br> Improve e-commerce funnels, including product pages, category pages, cart, checkout, and post-purchase journeys.<br> Identify friction points, drop-off areas, and usability issues across customer journeys.<br> Use heatmaps, session recordings, funnel analysis, and behavioral analytics to understand user behavior.<br> Work closely with UX/UI designers to improve page structure, messaging, layouts, CTAs, forms, and overall user experience.<br> Collaborate with developers to ensure CRO recommendations and experiments are implemented correctly.<br> Partner with Performance Marketing, SEO, Content, Creative, and Account Management teams to align CRO initiatives with client objectives.<br> Set up and validate conversion tracking, events, funnels, and measurement frameworks.<br> Develop CRO dashboards and regularly report performance, findings, and recommendations to internal teams and clients.<br> Present CRO strategies, experiment results, and optimization recommendations to clients and senior stakeholders.<br> Stay updated on digital behavior, e-commerce trends, and conversion best practices within the Saudi market .<br> Paid Time Off Training &amp; Development Performance Bonus 5+ years of hands-on experience in Conversion Rate Optimization, Growth Marketing, Digital Analytics, or Performance Marketing.<br> Proven experience working with the Saudi Arabian market , with a strong understanding of local customer behavior, digital trends, and online purchasing patterns.<br> Strong practical experience with A/B testing, multivariate testing, experimentation frameworks, and hypothesis development .<br> Advanced proficiency with tools such as: Google Analytics 4 (GA4) Google Tag Manager (GTM) Microsoft Clarity Hotjar Mixpanel VWO Optimizely AB Tasty or similar experimentation platforms Strong understanding of conversion funnels, UX/UI principles, customer journey mapping, and landing-page optimization .<br> Proven experience optimizing both lead-generation and e-commerce websites .<br> Demonstrated ability to deliver measurable improvements in conversion rate, CPA, CPL, ROAS, revenue, or lead quality.<br> Strong analytical skills with the ability to work with complex datasets and translate findings into actionable recommendations.<br> Experience working closely with designers, developers, performance marketers, and content teams.<br> Strong understanding of paid media landing-page optimization.<br> Ability to manage multiple CRO projects and client accounts simultaneously within an agency environment.<br> Excellent communication, presentation, and stakeholder-management skills.<br> Strong Arabic and English communication skills.<br> Preferred Qualifications Previous experience working within a digital marketing or advertising agency in Saudi Arabia .<br> Experience managing CRO programs for multiple clients simultaneously.<br> Strong understanding of Saudi e-commerce and lead-generation audiences.<br> Familiarity with CRM data and lead-quality analysis.<br> Experience with Looker Studio or other data visualization tools.<br> Familiarity with HTML, CSS, and JavaScript.<br> Experience working with platforms such as Shopify, WordPress, WooCommerce, or similar CMS/e-commerce platforms.<br> Key Performance Indicators Success in this role may be measured through: Conversion Rate Cost per Lead (CPL) Cost per Acquisition (CPA) Lead Quality Revenue per Visitor Checkout Completion Rate Form Completion Rate Landing Page Conversion Rate A/B Testing Win Rate Experiment Velocity ROAS Improvement Funnel Drop-off Reduction Revenue Growth Generated Through CRO Initiatives Ideal Candidate The ideal candidate is someone who does not rely on assumptions when optimizing digital experiences.<br> They use data, user behavior, experimentation, and continuous testing to determine what actually improves performance.<br> They should be comfortable working in a fast-paced agency environment, managing different client industries, and clearly demonstrating how CRO initiatives have contributed to measurable business results.<br></span> </div>

<p><strong>1.&nbsp; Purpose of the Position:</strong></p> <p>Reporting to the CEO, the Finance Director provides strategic financial leadership for the organisation and its relevant entities, ensuring that financial resources, systems and controls enable the effective delivery of the organisation's strategy. The role is responsible for financial sustainability, planning, stewardship, governance, risk management, compliance, grant and programme finance, financial systems, and high-quality decision support to the CEO, Senior Management Team and Board.</p> <p>The Finance Director leads the Finance Department and works across all departments to ensure strong financial accountability, value for money, timely and reliable financial information, donor and statutory compliance, and a culture of responsible resource management. The role also contributes to strengthening the financial management capacity of local partners and organisational entities in line with the organisation's commitment to localisation, system strengthening and sustainable organisational effectiveness.</p> <p><strong>2.&nbsp; Responsibilities:</strong></p> <p><strong>Strategic Financial Leadership and Sustainability</strong></p> <ul> <li>Translate the organisation's strategy into multi-year financial plans, annual budgets, forecasts and financial scenarios.</li> <li>Advise the CEO, SMT and Board on financial performance, sustainability, affordability, trade-offs and strategic financial choices.</li> <li>Lead analysis of restricted and unrestricted income, cost recovery, reserves, liquidity, funding concentration and organisational financial sustainability.</li> <li>Develop financial scenarios and recommendations to support growth, contraction, new investments, programme expansion and changing funding conditions.</li> <li>Ensure the organisational operating model and resource allocation remain aligned with strategic priorities and available resources.</li> <li>Support the development of sustainable revenue and funding models while maintaining appropriate financial controls and risk parameters.</li> </ul> <p><strong>Budgeting, Forecasting and Financial Performance</strong></p> <ul> <li>Lead the annual organisational budgeting process and ensure departmental and programme budgets are aligned with strategic and operational priorities.</li> <li>Maintain rolling forecasts and cash-flow projections and identify emerging financial pressures or opportunities early.</li> <li>Provide regular budget-versus-actual analysis, forecasts, dashboards and management information to budget holders, SMT, CEO and Board.</li> <li>Work with Directors and budget holders to strengthen financial ownership, forecasting accuracy and corrective action.</li> <li>Ensure timely completion of monthly and annual accounts, reconciliations and financial statements.</li> </ul> <p><strong>Financial Governance, Risk and Compliance</strong></p> <ul> <li>Maintain and continuously improve the organisation's financial policies, procedures, delegated authorities and internal control framework.</li> <li>Ensure compliance with applicable laws, taxation, social security requirements, accounting standards, donor requirements and organisational policies.</li> <li>Lead financial risk identification and mitigation, including liquidity, fraud, foreign exchange, banking, partner, procurement and grant-related risks.</li> <li>Maintain appropriate fraud prevention, detection, reporting and response controls in coordination with the CEO and relevant functions.</li> <li>Maintain organisational readiness for internal and external audits, facilitate audit processes, respond to findings and ensure timely implementation of agreed actions.</li> <li>Escalate significant financial, compliance or control risks promptly to the CEO and, where appropriate, the Board.</li> <li>D. Grant, Programme and Donor Financial Management</li> </ul> <p><strong>Grant, Programme and Donor Financial Management</strong></p> <ul> <li>Provide financial leadership throughout the full grant cycle: proposal development, budgeting, contracting, implementation, reporting, amendment and close-out.</li> <li>Ensure proposal budgets are realistic, competitive, fully costed and compliant with donor requirements, including appropriate recovery of direct and indirect costs.</li> <li>Ensure timely, accurate and complete donor financial reports and supporting documentation.</li> <li>Monitor grant burn rates, co-financing obligations, exchange-rate exposure, cost recovery and financial performance, and flag risks early.</li> <li>Work closely with Programmes, Partnerships/Fundraising and other departments to ensure financial considerations inform programme design and donor negotiations.</li> <li>Provide guidance and training to staff on donor financial requirements and sound grant management.</li> </ul> <p><strong>Treasury, Accounting and Financial Operations</strong></p> <ul> <li>Oversee all financial transactions, bank accounts, petty cash, credit cards, ledgers, reconciliations, creditors and debtors for the organisation and its relevant entities.</li> <li>Ensure effective cash and treasury management, maintaining adequate liquidity while maximising responsible use of available funds.</li> <li>Oversee payroll-related financial processes, statutory deductions, tax compliance and financial aspects of staff benefits.</li> <li>Ensure appropriate authorisation, segregation of duties, documentation and record retention for financial transactions.</li> <li>Maintain accurate fixed-asset records, depreciation schedules and planned replacement information.</li> </ul> <p><strong>Procurement, Contracting and Value for Money</strong></p> <ul> <li>Provide financial oversight and guidance for procurement and contracting processes in coordination with relevant departments.</li> <li>Support maintenance of appropriate supplier information and financial due diligence processes.</li> <li>Promote value for money through cost analysis, competitive procurement, responsible resource use and identification of efficiency opportunities.</li> <li>Review significant financial and commercial commitments within delegated authority and advise the CEO on material commitments and risks.</li> <li>Provide financial oversight of significant procurement and contractual commitments, without assuming responsibility for the procurement function.</li> <li>Ensure significant financial commitments are affordable, appropriately budgeted, authorised and compliant with the organisation's financial policies and delegated authorities.</li> <li>Provide independent financial analysis and challenge on material commitments, pricing, financial exposure and value for money.</li> <li>Advise the CEO and SMT on the financial implications, risks and affordability of significant commercial and contractual commitments.</li> <li>Ensure appropriate financial controls are applied before financial commitments are approved.</li> </ul> <p><strong>Financial Systems, Data and Digital Transformation</strong></p> <ul> <li>Lead the effective use, development and continuous improvement of the organisation's ERP and financial management systems.</li> <li>Drive appropriate automation and digitalisation of financial processes to improve efficiency, accuracy, controls and timely reporting.</li> <li>Ensure financial data quality, integrity, security and accessibility for authorised decision-makers.</li> <li>Develop clear financial dashboards and analytical tools that turn financial data into actionable management information.</li> </ul> <p><strong>Partner Financial Management, Localisation and System Strengthening</strong></p> <ul> <li>Lead or support financial due diligence of local partners and other recipients of organisational funds using proportionate, risk-based approaches.</li> <li>Strengthen partner financial management capacity through assessment, coaching, guidance and practical capacity-development support.</li> <li>Ensure partner financial monitoring balances accountability and compliance with the organisation's commitment to localisation and locally led delivery.</li> <li>Support locally registered entities, offices and partners to strengthen financial systems, controls and sustainability.</li> </ul> <p><strong>Finance Team Leadership and Organisational Contribution</strong></p> <ul> <li>Lead, coach and develop the Finance team, establishing clear responsibilities, performance expectations, delegation and accountability.</li> <li>Build succession and professional development within the Finance Department and reduce dependency on individual staff members.</li> <li>Represent Finance as an active member of SMT, contributing beyond the finance portfolio to organisational strategy, risk, culture and performance.</li> <li>Build financial literacy across the organisation by providing practical guidance and training to budget holders and relevant staff.</li> <li>Promote constructive cross-departmental relationships and a culture in which Finance is both a strong control function and an effective strategic partner.</li> <li>Undertake other responsibilities reasonably assigned by the CEO consistent with the seniority and purpose of the role.</li> </ul> <p><strong>3. Key Results Areas:</strong></p> <ul> <li>Strategic Financial Planning and Sustainability - multi-year financial plans, annual budgets and scenarios are aligned with the organisation's strategy and support organisational sustainability.</li> <li>Financial Performance and Decision Support - CEO, SMT and Board receive timely, accurate and decision-useful financial analysis, forecasts and dashboards.</li> <li>Financial Governance, Risk and Compliance - effective controls are maintained; material risks are identified early; statutory, donor and organisational requirements are met.</li> <li>Grant and Programme Financial Management - proposal budgets, grant monitoring, donor reporting and grant close-out are timely, accurate and compliant.</li> <li>Organisational Efficiency and Value for Money - resources are used responsibly and opportunities for efficiency, cost control and improved cost recovery are actively pursued.</li> <li>Systems, Data and Digital Transformation - financial systems and processes provide reliable data, efficient workflows and strong controls.</li> <li>Partner Financial Management and Localisation - partner due diligence and capacity strengthening support accountable and sustainable locally led delivery.</li> <li>Finance Team Leadership and Succession - the Finance Department demonstrates strong performance, accountability, delegation, learning and succession readiness.</li> <li>Audit and Assurance - statutory and donor audits are completed effectively and agreed recommendations are addressed in a timely manner.</li> </ul> <p><strong>4. Organisational Values:</strong></p> <ul> <li><strong>Integrity: </strong>Transparency, accountability, sound stewardship and ethical conduct in all decisions and actions.</li> <li><strong>Resilience: </strong>Adaptability, perseverance, responsible risk management and teamwork through changing conditions.</li> <li><strong>Impact: </strong>Using resources strategically to achieve measurable and meaningful results.</li> <li><strong>Innovation: </strong>Continuous improvement, intelligent use of technology and context-based solutions.</li> </ul> <p><strong>5. Education, Qualifications, Competences, Skills Required:</strong></p> <p><em>Essential:</em></p> <ul> <li>Bachelor's degree in Accounting, Finance, Business Administration or a closely related field.</li> <li>At least 12 years of progressively responsible experience in finance, accounting and financial management, including significant senior leadership responsibility.</li> <li>At least five years of relevant professional experience in the NGO/international development sector, including international or multi-country financial management exposure.</li> <li>Demonstrated experience in strategic financial planning, organisational budgeting, forecasting, cash-flow management and financial sustainability analysis.</li> <li>Strong experience with institutional donor financial management, grant budgeting, reporting, compliance and audits.</li> <li>Strong knowledge of financial controls, risk management, statutory compliance and audit processes.</li> <li>Demonstrated experience leading and developing finance teams and working effectively as part of senior management.</li> <li>Strong experience with ERP/financial management systems and their implementation, development or optimisation.</li> <li>Ability to translate complex financial information into clear analysis and recommendations for non-finance leaders and governance bodies.</li> <li>Excellent analytical, problem-solving, judgement and decision-support skills.</li> <li>Excellent written and spoken English and Arabic.</li> <li>Strong understanding of the international development and peacebuilding operating environment and commitment to the organisation's mission and values.</li> </ul> <p><em>Preferred:</em></p> <ul> <li>Postgraduate degree and/or recognised professional finance/accounting qualification such as CMA, CPA, ACCA or equivalent.</li> <li>Experience in multi-entity or international non-profit financial management, including US non-profit structures.</li> <li>Experience with partner financial due diligence and capacity strengthening in locally led programmes.</li> <li>Experience leading finance digitalisation, ERP optimisation, automation and management dashboards.</li> <li>Experience advising Boards, Finance/Audit Committees or equivalent governance bodies.</li> <li>Experience with contracts, procurement and non-profit legal or regulatory structures.</li> </ul> <p><strong>6. Core Leadership Competencies</strong></p> <ul> <li>Strategic thinking and financial judgement</li> <li>Financial stewardship and accountability</li> <li>Risk awareness and proactive problem-solving</li> <li>Decision support and business partnering</li> <li>People leadership, coaching and delegation</li> <li>Collaboration and constructive challenge</li> <li>Change leadership and continuous improvement</li> <li>Data-driven analysis and clear communication</li> <li>Integrity, discretion and professional independence</li> </ul> <p><strong>7. Authority and Representation</strong></p> <p>The Finance Director is authorised to represent the organisation in financial discussions with auditors, banks, donors/partners, suppliers, contractors and relevant authorities, and to approve or commit financial transactions within the delegated authority limits established by the Board, President and/or CEO. Material commitments, exceptions and risks must be escalated in accordance with the organisation's approved delegation and governance framework.</p> <p><strong>* Candidates are encouraged to apply before the deadline 13 September 2026.</strong></p> <p><strong>** If a suitable candidate is recruited , the position will be closed</strong></p> <p>&nbsp;</p> <p>&nbsp;</p>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.<br> Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries.<br> To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.<br> Now we're looking for an experienced Customer Retention Manager to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue.<br> If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.<br> This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.<br> Why This Role Is Different At ELVTR, customer relationships don't end after enrollment—they're just beginning.<br> As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.<br> You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty.<br> Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.<br> You'll Love This Role If You: Enjoy solving complex customer challenges with creative solutions Thrive in a fast-paced, KPI-driven environment Are an exceptional negotiator who can create win-win outcomes Love using data to improve processes and business performance Enjoy coaching others and sharing best practices Are highly organized and take ownership of your work Communicate confidently with customers and cross-functional teams Believe outstanding customer experiences drive long-term business success What You'll Do Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions Recover overdue installment payments by proactively engaging customers and resolving billing-related issues Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience Identify opportunities to automate retention processes and improve operational efficiency Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses What We Offer Competitive Compensation :Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally Learn and Grow :Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team Health &amp; Wellbeing: Gym membership reimbursement,Mental health support, Generous paid vacation allowance Why Join ELVTR?<br> Make an Impact: Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.<br> Grow Your Career:We're committed to developing our people.<br> As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.<br> Join a Winning Team: Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.<br> Ready to Help Shape the Future of Online Learning?<br> If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.<br> Apply today and become part of ELVTR's next chapter of growth.<br> ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.<br> What We're Looking For 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role Excellent English communication skills, both written and spoken Proven experience supporting customers in the US market Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue Experience managing refund requests, payment recovery, billing issues, and installment collections Ability to navigate difficult customer conversations with empathy while protecting company interests A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement Strong ownership, problem-solving, and decision-making skills Excellent organizational skills and attention to detail Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams Previous leadership, mentoring, or process improvement experience is a strong plus Nice to Have Experience in the online education or EdTech industry Experience in high-ticket B2C sales environments Previous experience leading or mentoring a retention team Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems Experience working with subscription or installment payment models Knowledge of billing operations, chargebacks, and payment recovery processes Experience analyzing customer retention metrics to drive business improvements Comfortable working in a fast-paced, performance-driven environment Experience collaborating across Sales, Finance, Product, and Customer Success teams Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>The Managing Director for Levant holds a key leadership position within the company, leading a key cluster of countries while also establishing new strategic countries within their territory.&nbsp;</p><br><br> <p>The Managing Director is accountable for leading the Region as an enabler region to deliver sustainable growth, profitability, and targeted operational excellence, while ensuring alignment with corporate strategy, values, and governance standards.</p><br><br> <p>The role requires the ability to operate at the Executive and CEO level, balancing strategic leadership with disciplined execution, and fostering a strong, compliant, and high-performance culture across the region.</p><br><br>Job Description <br><p>Key Responsibilities<br>&nbsp; &nbsp; &nbsp; 1. Enterprise Leadership &amp; Governance<br>- &nbsp; &nbsp;Act as a member of the Global Executive Team, contributing to regional and enterprise level strategy and decision making<br>- &nbsp; &nbsp;Prepare and present clear, professional updates on regional performance and key developments, including Board updates as required<br>- &nbsp; &nbsp;Exercise sound judgement in high impact decisions, acting consistently in the best interests of the business<br>- &nbsp; &nbsp;Fulfil all directorship responsibilities associated with the role</p><br><br> <p>&nbsp; &nbsp; &nbsp; &nbsp;2. Strategy &amp; Market Leadership<br>- &nbsp; &nbsp;Develop and deliver a region-specific strategic roadmap aligned with corporate strategy<br>- &nbsp; &nbsp;Define clear revenue, market share, product, and vertical growth targets based on deep regional market insights&nbsp;<br>- &nbsp; &nbsp;Lead execution of regional and global strategic initiatives<br>- &nbsp; &nbsp;Develop priority trade lanes and verticals as applicable to the region under the global strategy</p><br><br> <p>&nbsp; &nbsp; &nbsp; 3. Financial Stewardship &amp; Performance<br>- &nbsp; &nbsp;Hold full P&amp;L accountability for the region<br>- &nbsp; &nbsp;Lead regional budget preparation in accordance with corporate guidelines and timelines<br>- &nbsp; &nbsp;Deliver regional profitability targets with strong cost and performance discipline<br>- &nbsp; &nbsp;Proactively develop and implement contingency plans to address underperformance</p><br><br> <p>4. Commercial, Customer &amp; Brand Leadership<br>- &nbsp; &nbsp;Maintain direct relationships with key customers and suppliers across the region<br>- &nbsp; &nbsp;Define and execute tailored product and pricing strategies aligned with corporate objectives<br>- &nbsp; &nbsp;Drive customer acquisition, retention, and sustainable sales growth<br>- &nbsp; &nbsp;Protect and enhance the company’s brand, reputation, and external relationships</p><br><br> <p>&nbsp; 5. Regional &amp; Global Alignment<br>- &nbsp; &nbsp;Ensure seamless alignment with other regions and the central/global teams<br>- &nbsp; &nbsp;Promote consistency in ways of working, knowledge sharing, and strategy execution<br>- &nbsp; &nbsp;Enable cross regional collaboration and best practice exchange</p><br><br> <p>&nbsp; &nbsp;6. Risk, Compliance &amp; Integrity<br>- &nbsp; &nbsp;Ensure compliance with applicable laws and regulations, including employment, labor, corporate governance, environmental, IP, and data protection requirements<br>- &nbsp; &nbsp;Uphold and enforce all global and local policies and procedures<br>- &nbsp; &nbsp;Actively manage financial, operational, regulatory, and reputational risks<br>- &nbsp; &nbsp;Maintain the highest standards of integrity and corporate responsibility</p><br><br> <p>Geographic Scope<br>- &nbsp; &nbsp;Jordan<br>- &nbsp; &nbsp;Lebanon<br>- &nbsp; &nbsp;Iraq<br>- &nbsp; &nbsp;Kurdistan&nbsp;<br>- &nbsp; &nbsp;Palestine<br>- &nbsp; &nbsp;Syria<br>- &nbsp; &nbsp;Further development of the footprint in line with our strategy.</p><br><br> <p>Functional Scope<br>- &nbsp; &nbsp;Commercial and customer leadership<br>- &nbsp; &nbsp;Financial performance and P&amp;L ownership<br>- &nbsp; &nbsp;Key market operations and execution<br>- &nbsp; &nbsp;People, culture, and leadership development<br>- &nbsp; &nbsp;Risk, compliance, and governance</p><br><br>Job Requirements - Experience and Education <br><p>• &nbsp; &nbsp;Senior executive leadership experience in the industry<br>• &nbsp; &nbsp;Proven track record in regional strategy development&nbsp;<br>• &nbsp; &nbsp;Strong experience in budgeting, financial management, and P&amp;L accountability<br>• &nbsp; &nbsp;Proven senior leadership experience driving commercial growth and delivery of revenue, margin, and market share targets across complex, multi market environments&nbsp;<br>• &nbsp; &nbsp;Demonstrated ability to translate commercial strategy into measurable financial outcomes, with a consistent track record of meeting or exceeding budgeted performance&nbsp;<br>• &nbsp; &nbsp;Strong experience aligning operations, supply chain, and service delivery to commercial objectives to ensure customer commitments are delivered reliably and at scale&nbsp;<br>• &nbsp; &nbsp;Track record of partnering commercial and operational teams to balance customer requirements, cost discipline, and operational feasibility</p><br><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social listening<\/li>\n<li>Managed channels analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social listening<\/li>\n<li>Managed channels analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE:</strong> Finance Manager<br><strong>REPORTING TO:</strong> Head of Treasury and Financial Compliance<br><strong>GRADE:</strong> 2<br><strong>REPORTING TO POSITION:</strong> Finance Coordinators-Finance Officers<br><strong>LOCATION:</strong> TBC<br><strong>CHILD SAFEGUARDING</strong><br> Level 3: &nbsp;the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br><strong>ROLE Purpose:</strong><br> This role will provide the primary financial inputs into all aspects of Treasury &amp; Accounting for the Syria Country Office. This includes providing key support for overall Treasury and accounting management as well as assisting in the implementation of finance policies, procedures, and systems.</p><br><p><strong>MAIN RESPONSIBILITIES</strong></p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;Managing all aspects of day-to-day operations of Treasury department.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Assist in the implementation of finance policies, procedures, and systems.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Processing of daily bank and cash payments in line with SCI Finance manual.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Oversee Cash Management processes, weekend and month-end cash count, and cash balance monitoring &nbsp; &nbsp; &nbsp;process to ensure the sufficient cash flow is available to support the program operations in country and in the &nbsp;&nbsp;&nbsp;&nbsp;field.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Liaison with bank on all banking issues.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure proper calculation and on-time payments of payroll, benefits and applicable taxes.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Managing the month-end accounting close process, amortization, account reconciliation, ensuring accuracy &nbsp;&nbsp;&nbsp;&nbsp;and completeness of the ledgers, journal bathes and all supporting documentation in the country office and &nbsp;&nbsp;&nbsp;&nbsp;field offices (coding, approval, uploading...)<br> •&nbsp;&nbsp;&nbsp;&nbsp;Prepare the monthly financial report and any other required reporting to Regional Office and Centre Office &nbsp;&nbsp;&nbsp;&nbsp;in precise and timely manner.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Review of Trial balance on daily basis and resolving issues in Balance sheet accounts.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Tracking of pending items in the balance sheet and duly communicate to FO’s for the appropriate entry.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Finalizing country program cash forecast each month.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintaining close coordination with field and CO finance focal persons.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintaining a schedule for monitoring and support to the field offices.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Train finance field staff on preparation of effective cash forecast.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Review the reclassifications proposed by program staff for eligibility in line with donor regulations an&nbsp;in line with SCI Financial policies.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure field offices receive adequate support to operate efficient accounting systems.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Carry out inductions and staff trainings for finance procedures, donor requirements etc.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Lead the audit processes within the assigned location. Proactively Liaising with Program and sub-award units as necessary.</p><br><p><strong>SKILLS AND BEHAVIOURS (our Values in Practice)</strong><br><strong>Understanding humanitarian contexts and application of humanitarian principles</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;Able to assess and analyse key issues in the humanitarian situation and formulate actions around them<br> •&nbsp;&nbsp;&nbsp;&nbsp;Leads on the development of an organisational response based on an understanding of the contexts<br><strong>Achieving results effectively</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensures efficient and transparent use of resources in accordance with internal controls<br> •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrates flexibility to adapt plans and make decisions in rapidly changing environments<br> •&nbsp;&nbsp;&nbsp;&nbsp;Actively manages risk and takes action to reduce risk.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Makes changes to improve performance as a result of information received.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Creates measures and metrics to track performance.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Documents lessons learned and applied them to future projects<br><strong>Maintaining and developing collaborative relationships</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;Establishes clear objectives with teams and individuals and monitors progress and performance<br> &nbsp;&nbsp;&nbsp;&nbsp;Operating safely and securely<br> •&nbsp;&nbsp;&nbsp;&nbsp;Undertakes effective risk assessments and develops contingency plans<br> •&nbsp;&nbsp;&nbsp;&nbsp;Takes appropriate, coordinated and consistent action to handle situations of personal risk and risk for &nbsp;&nbsp;&nbsp;&nbsp;others<br> •&nbsp;&nbsp;&nbsp;&nbsp;Reduces vulnerability by complying with safety and security protocols set by the organisation<br><strong>Managing yourself in a pressured and changing environment:</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;Remains focused on the objectives and goals in a rapidly changing environment<br> •&nbsp;&nbsp;&nbsp;&nbsp;Suggests creative improvements and different ways of working<br> •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrates personal integrity by using one’s position responsibly and fairly<br> •&nbsp;&nbsp;&nbsp;&nbsp;Makes time to learn from experience and feedback and applies the lessons to a new situation<br><strong>Leadership: Action; Thinking; Self; Inspiring; Developing Others</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;Adapts plans and approaches based upon awareness of the external context<br> •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrates managerial courage by confronting difficult situations, seeking resolution, and championing &nbsp;&nbsp;&nbsp;&nbsp;ideas.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Actively contributes to a team environment where team members feel able to contribute, champion or &nbsp;&nbsp;&nbsp;&nbsp;challenge decisions<br> •&nbsp;&nbsp;&nbsp;&nbsp;Takes responsibility for own development, and actively takes steps to better understand and address own &nbsp;&nbsp;&nbsp;&nbsp;strengths and weaknesses.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Effectively influences others by understanding their interests and showing how they will be met by own preferred solution.</p><br><p><strong>QUALIFICATIONS AND EXPERIENCE&nbsp;</strong><br><strong>Essential</strong></p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;BSc degree in accounting/finance or equivalent.) with 5 years of post-qualification accounting experience.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Experience of and well developed skills in staff management, supervision and capacity building<br> •&nbsp;&nbsp;&nbsp;&nbsp;Proven track record of supporting a senior management team, and providing strategic support across &nbsp;&nbsp;&nbsp;&nbsp;multiple sectors and/or regions&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of the requirements of the major emergency donors and experience in budgeting and reporting to &nbsp;&nbsp;&nbsp;&nbsp;donors.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Good attention to detail and analytical skills<br> •&nbsp;&nbsp;&nbsp;&nbsp;Computer literate (i.e. WORD, advanced Excel, Outlook, Internet Explorer, financial systems).<br> •&nbsp;&nbsp;&nbsp;&nbsp;Cultural awareness and ability to build relationships quickly with a wide variety of people<br> •&nbsp;&nbsp;&nbsp;&nbsp;Patient, adaptable, flexible, able to improvise and remain responsive and communicate clearly and &nbsp;&nbsp;&nbsp;&nbsp;effectively under pressure<br> •&nbsp;&nbsp;&nbsp;&nbsp;Excellent planning, management and coordination skills, with the ability to organise a workload comprised &nbsp;&nbsp;&nbsp;&nbsp;of varying and changing tasks and responsibilities<br> •&nbsp;&nbsp;&nbsp;&nbsp;Strong communication (written and spoken), and interpersonal skills in English, with experience in &nbsp;&nbsp;&nbsp;&nbsp;managing &nbsp; &nbsp; &nbsp; multicultural teams<br><strong>Desirable&nbsp;</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;Experience with any Save the Children financial systems and overseas accounting software.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Significant experience with NGOs in an international emergency environment<br> •&nbsp;&nbsp;&nbsp;&nbsp; Fluent in English and Arabic<br> &nbsp;</p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs&nbsp;We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><span><span><u>About the job</u></span></span></span></span><p><span><span><span>As a </span></span></span><b><span><span><span>Microservices Developer</span></span></span></b><span><span><span> at Aspire, you will be responsible for designing, developing, and maintaining scalable microservices-based applications that power enterprise solutions. You will build secure, high-performance backend services, collaborate with cross-functional teams, and contribute to delivering reliable, cloud-ready applications following modern software engineering and DevOps best practices.</span></span></span></p><br><span><span><span><u>What You'll Do</u></span></span></span><ul><li><span><span><span>Design, develop, and maintain microservices-based applications following modern architectural principles.</span></span></span></li><li><span><span><span>Build and maintain RESTful APIs and backend services to support internal and external applications.</span></span></span></li><li><span><span><span>Implement service-to-service communication using APIs, messaging queues, and event-driven architectures.</span></span></span></li><li><span><span><span>Ensure the scalability, resilience, security, and performance of microservices.</span></span></span></li><li><span><span><span>Collaborate with front-end developers, DevOps engineers, architects, and QA teams to deliver end-to-end solutions.</span></span></span></li><li><span><span><span>Implement authentication, authorization, and data protection mechanisms following security best practices.</span></span></span></li><li><span><span><span>Participate in code reviews to ensure high-quality, maintainable, and secure code.</span></span></span></li><li><span><span><span>Troubleshoot and resolve production issues related to microservices, integrations, and distributed systems.</span></span></span></li><li><span><span><span>Support CI/CD pipelines and containerized deployments to enable efficient software delivery.</span></span></span></li><li><span><span><span>Contribute to continuous improvement initiatives by adopting modern development tools and engineering best practices.</span></span></span></li></ul><span><span><span><u>What You'll Need</u></span></span></span><ul><li><span><span><span>Bachelor's degree in Computer Science, Software Engineering, or a related field.</span></span></span></li><li><span><span><span>3–6 years of experience in backend or microservices development.</span></span></span></li><li><span><span><span>Strong understanding of microservices architecture and distributed systems.</span></span></span></li><li><span><span><span>Experience designing and developing RESTful APIs.</span></span></span></li><li><span><span><span>Proficiency in backend technologies such as Java, .NET, Node.js, or similar.</span></span></span></li><li><span><span><span>Experience with relational and/or NoSQL databases.</span></span></span></li><li><span><span><span>Familiarity with messaging platforms such as Kafka, RabbitMQ, or similar.</span></span></span></li><li><span><span><span>Experience with containerization technologies such as Docker and Kubernetes is a plus.</span></span></span></li><li><span><span><span>Knowledge of CI/CD pipelines and DevOps practices.</span></span></span></li><li><span><span><span>Strong analytical, troubleshooting, and problem-solving skills.</span></span></span></li><li><span><span><span>Awareness or knowledge of IT security best practices as defined by ISO / SOC or similar.</span></span></span></li></ul><span><span><span><u>Why Aspire</u></span></span></span><p><span><span><span>In addition to a competitive long-term total compensation with salary and performance-based bonus, we have a reward philosophy that expands beyond this.</span></span></span></p><br><ul><li><span><span><span>Be part of a (Remote is here-to stay) organization.</span></span></span></li><li><span><span><span>Work and learn from great minds.</span></span></span></li><li><span><span><span>Explore new opportunities to learn and grow every day by attending technical and non-technical training.</span></span></span></li><li><span><span><span>Get market exposure by working with international tech leaders.</span></span></span></li><li><span><span><span>Nursery reimbursement benefit.</span></span></span></li><li><span><span><span>Attend virtual and onsite international tech conferences.</span></span></span></li><li><span><span><span>Exposure to work in an IT environment that adheres to rigorous security and compliance standards defined by ISO / SOC.</span></span></span></li></ul><br> </div>

<p><h4>Description</h4> <p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p> <p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p> <p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p> <p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p> <p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p> <p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p> <p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p> <p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p> <p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p> <p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p> <p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p> <p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p> <p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p> <h4>Requirements</h4> <p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p> <p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p> <p>Experience supporting banking, financial services, or enterprise applications is preferred.</p> <p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose The Go-to-Market Specialist – Services is responsible for driving new business growth by identifying, engaging, and converting new logos and new partners into clients across Arabic.<br>AI Group's Enterprise Services portfolio, spanning Tarjama LSP, Content Lab, and Ureed.<br> The role is a hunter-focused business development position, responsible for proactively prospecting assigned target accounts, understanding their business and language-service requirements, identifying opportunities, developing tailored approaches, and driving opportunities through to successful closure.<br> The position requires a highly driven and resilient individual who thrives in a target-oriented environment, can operate effectively under pressure and ambiguity, and is motivated by winning new business.<br> The role will also leverage strategic partnerships and internal stakeholders where appropriate to accelerate market access and deal closure.<br> The role covers the UAE market and spans three service lines sold consultatively and in combination rather than as siloed, single-product pitches: LSP (Editorial Translation, Media Translation- subtitling, dubbing, video editing, Staffing, Data Services), Ureed Secondments (Tech and Linguist placements), and Content Lab (Events, Talent Sourcing, Social Media Management, Strategy, Tech, Design/Branding, and Content).<br> Duties &amp; Responsibilities New Logo Acquisition Own the acquisition of new logos within assigned markets, segments, and accounts.<br> Develop and execute account-specific approaches to penetrate target organizations and establish new commercial relationships.<br> Build and maintain a healthy pipeline of qualified prospects and opportunities.<br> Consistently work toward and achieve assigned business development and revenue targets.<br> Identify decision-makers, influencers, buying centers, and potential entry points within target organizations.<br> Apply structured, disciplined opportunity qualification (e.<br>g., MEDDPICC or equivalent), qualifying in and disqualifying out target accounts and opportunities with equal rigor.<br> Account Research &amp; Go-to-Market Planning Take full ownership of assigned target accounts and conduct comprehensive A-Z account research.<br> Develop a strong understanding of each target account, including: Business model and strategic priorities Products and services Geographic footprint Target customers Growth plans Existing language and localization requirements Current or potential LSP providers Procurement and decision-making structures Key stakeholders and decision-makers Potential business pain points and opportunities Translate assigned accounts into actionable accounts penetration and go-to-market strategies.<br> Identify where the company's LSP, Ureed Secondments, and Content Lab portfolio can create measurable value for each target account.<br> Build and maintain account plans and stakeholder maps for a defined target account list.<br> Prospecting &amp; Business Development Conduct proactive outbound prospecting through multiple channels, including physical meetings, calls, email, LinkedIn, networking, events, referrals, and industry connections.<br> Generate new meetings and business opportunities through structured and persistent prospecting.<br> Qualify opportunities based on business need, commercial potential, buying authority, timing, and fit.<br> Maintain consistent prospecting activity and pipeline generation.<br> Generate and co-develop pipeline together with Marketing through account-based marketing (ABM) efforts.<br> Generate and manage pipeline in partnership with the company's channel and partner ecosystem.<br> Consultative Selling &amp; Deal Closure Understand client requirements and position relevant LSP, Ureed Secondments, or Content Lab services accordingly.<br> Develop compelling commercial propositions, proposals, and presentations in collaboration with relevant internal teams.<br> Lead commercial discussions, negotiations, and deal progression.<br> Own opportunities from initial prospecting through qualification, proposal, negotiation, and closure.<br> Close deals directly or indirectly through strategic partnerships and channel relationships.<br> Leverage partnerships to access new markets, accounts, and opportunities.<br> Identify opportunities to expand the scope of an initial engagement into broader LSP service offerings.<br> Respond to and win structured bids/RFPs, particularly government-driven, while building deliberate repeat-cadence pipeline rather than relying on one-off project wins.<br> Define and articulate quantified ROI/business cases for prospective clients.<br> CRM, Pipeline &amp; Reporting Maintain accurate and up-to-date records of prospects, activities, opportunities, and deal stages in the CRM.<br> Provide regular visibility on pipeline value, forecast, conversion rates, activities, and expected closures.<br> Ensure disciplined follow-up and progression of opportunities.<br> Analyze pipeline performance and continuously improve prospecting and conversion approaches.<br> Support win-back efforts on lapsed or lost accounts as a distinct, tracked motion.<br> Cross-Functional Collaboration Work closely with the Production, Marketing and other relevant functions to ensure commercial commitments are realistic and deliverable.<br> Coordinate internally to develop customized solutions and proposals for prospects.<br> Ensure a smooth transition from closed opportunity to implementation and account ownership.<br> Networking and Industry Engagement: Attend industry conferences and events in the industry to promote the organization and network with potential clients and partners.<br> Lead prospecting at industry exhibitions and events, including job fairs relevant to staffing and secondments, using a pre-built target list.<br> Develop and maintain client relationships, expectations &amp; satisfaction.<br> Conduct regular in-person meetings with clients and stakeholders in the local market to strengthen relationships.<br> Education, Experience &amp; Qualifications A bachelor’s degree in business management or any related field is preferable.<br> 4–7 years of proven experience in business development, new business sales, or hunting roles.<br> Background in multi-product/portfolio selling (e.<br>g., agency, staffing, LSP, or professional services environments) is a strong advantage; a consulting background is a plus.<br> A good understanding of Language and Translation services and the challenges faced within the specific market sectors.<br> Previous experience working within an agency environment is highly preferred, particularly within language services, localization, media, creative, marketing, content, or related B2B services.<br> Demonstrated track record of acquiring new clients and closing B2B deals.<br> Experience managing a defined target-account list and developing account penetration strategies.<br> Excellent prospecting, networking, negotiation, and closing skills.<br> Comfortable with mixed-cycle selling - short-cycle, longer-cycle, and bid-driven — within the same book of business.<br> Demonstrated, verifiable experience building pipeline from zero, rather than managing or inheriting an existing book.<br> Strong commercial acumen and ability to identify revenue opportunities.<br> Excellent account research and business intelligence skills.<br> Ability to understand client needs and translate them into relevant LSP solutions.<br> Strong communication, presentation, and influencing skills.<br> Ability to work under pressure and meet tight deadlines.<br> Highly target-driven and comfortable working with ambitious sales targets.<br> Resilient, persistent, and able to handle rejection and setbacks.<br> Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.<br> Excellent command of both spoken and written English.<br> Willingness to travel approximately 25–50% to UAE, typically involving one to two business trips per month, depending on business requirements.<br> Behavioral Competencies Adaptability Problem Solving Initiative Team Oriented Ability to work under pressure Technical Competencies Business Acumen (DDU)/Deals Management Negotiation Customer Relationship Management Proposal Writing Presentation Skills CRM &amp; Sales Tools Bid/RFP Management ROI &amp; Business Case Development</span> </div>

<p><h4>Description</h4> <p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p> <p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p> <p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p> <p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p> <p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p> <p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p> <p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p> <p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p> <p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p> <p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p> <p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p> <p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p> <p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p> <h4>Requirements</h4> <p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p> <p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p> <p>Experience supporting banking, financial services, or enterprise applications is preferred.</p> <p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>

</span></i></b></span></span></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="text-decoration: underline;"><span style="font-size: 16pt; line-height: 150%;">Required </span></span></b><b><span style="text-decoration: underline;"><span style="font-size: 16pt; line-height: 150%;;">Gas Station Supervisor</span></span></b><b><span style="text-decoration: underline;"><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></span></b></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%;;">The National Energy Group, owner of the Go Gas brand <span dir="LTR" style="font-size: 16pt; line-height: 150%;;">Go Gas <span style="font-size: 16pt; line-height: 150%;;">announces its need to appoint <span dir="LTR" style="font-size: 16pt; line-height: 150%;;"></span></span></span></span></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;;">"Gas Station Supervisor"</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%;;">to work within its staff <span style="font-size: 16pt; line-height: 150%;;">at its stations located in the southern region<span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></span></span></span></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%;;">(Ma’an Station – Hashimyya Ma’an Station – Al-Hasa Station)<span style="font-size: 16pt; line-height: 150%;"></span></span></p> <p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="text-decoration: underline;"><span style="font-size: 16pt; line-height: 150%;;">Detailed tasks and duties:</span></span></b></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Ensure the station’s fuel stock and contact the inventory officer if there is a shortage when needed to sustain operation of the station without any disruption.</span></span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Morning and evening work shifts for wells according to shift handovers, weekly inventory, and water testing.</span></span></span></span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Unload fuel trucks according to the approved procedure with strict adherence to general safety during unloading.</span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Daily (24-hour) cash receipts for the accounting department.</span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Prepare cash and ensure its accuracy and deposit it in banks.</span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Daily shift handover and hand receipt.</span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Constant presence and monitoring of the yard.</span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Daily inventory of supermarket items on shelves and in warehouses (4 items/day).</span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Marketing and sales in the geographic area around the station.</span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Supervising workers' performance regarding safety rules at all stages, and ensuring cleanliness and neatness.</span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Ensuring overall station and facilities cleanliness, especially fuel wells.</span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Monthly inventory of station assets per approved forms.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Ensuring all monthly station invoices reach the collections and public relations to reach the accounting and administration department.</span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Preparing purchase requests and sending any procurement items to the concerned department.</span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Follow up all maintenance of the station according to approved procedures and submit all related reports.</span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Submit full recruitment requests for inspectors periodically and without delay.</span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Evaluate and train pump workers and inspectors.</span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Follow up and implement any new directives.</span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Any other duties as assigned by the direct manager.</span></span></span></p> <p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="text-decoration: underline;"><span style="font-size: 16pt; line-height: 150%;;">Job Conditions</span></span></b><span style="font-size: 16pt; line-height: 150%;;">: </span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Within the company: The stations and facilities under it.<span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Outside the company: depending on the nature of work.</span></span></span></p> <p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="text-decoration: underline;"><span style="font-size: 16pt; line-height: 150%;;">Certifications</span></span></b><span style="font-size: 16pt; line-height: 150%;;">: Bachelor of Business Administration or any related field.</span></p> <p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="text-decoration: underline;"><span style="font-size: 16pt; line-height: 150%;;">Experience</span></span></b><span style="font-size: 16pt; line-height: 150%;;">: 2-4 years.</span></p> <p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="text-decoration: underline;"><span style="font-size: 16pt; line-height: 150%;;">Skills </span></span></b><b><span style="text-decoration: underline;"><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></span></b></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Has leadership and takes responsibility <span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%; background: white;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;">Effective communication skills<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%; background: white;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;">Teamwork (team spirit)<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Ability to work under pressure<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Ability to deal with others and patience when needed<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Ability to adapt to work environment<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Computer skills: Microsoft Office (Word, Excel,)<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%; background: white;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;">Time management.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%; background: white;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;">Commitment.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;"></span></span></span></span></p> <p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="text-decoration: underline;"><span style="font-size: 16pt; line-height: 150%;;">Languages:</span></span></b><span dir="LTR" style="font-size: 16pt; line-height: 150%;;"></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%; background: white;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;">Arabic language at excellent level (writing, speaking, reading).<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 25.9pt; text-align: justify; text-indent: -7.9pt; line-height: 150%; background: white;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;">English language at good level (writing, speaking, reading).<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black;"></span></span></span></span></p> <p align="center" dir="RTL" style="margin-right: 0cm; text-align: center; line-height: 150%;"><b><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Interested candidates please send your resume</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></b></p> <p align="center" style="margin-right: 0cm; text-align: center; line-height: 150%; direction: ltr; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Jobs E-mail:</span></b></p> <p align="center" style="margin-right: 0cm; text-align: center; line-height: 150%; direction: ltr; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"><a href="mailto:jobs@gogas.jo"><span style="text-decoration: none;">jobs@gogas.jo</span></a></span></b><span style="text-decoration: underline;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: blue;"></span></span></p>