Operation Manager Jobs in Jordan
3108 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span>The Digital Forensics Analyst is responsible for conducting forensic investigations, evidence acquisition, preservation, analysis, and reporting activities in support of cybersecurity incidents, legal investigations, regulatory requirements, and internal security matters.<br> The role plays a critical part in identifying the source, scope, and impact of cyber incidents while ensuring the integrity and admissibility of digital evidence.<br> The role works closely with Incident Response teams, Security Operations, Legal stakeholders, and customer representatives to investigate cyber incidents, collect forensic evidence, and provide technical findings that support decision-making, remediation, and potential legal proceedings.<br> Responsibilities: Digital Evidence Acquisition & Preservation Perform forensic acquisition of digital evidence from Workstations, Servers, Mobile devices, Virtual environments, Cloud platforms and Removable media Ensure proper chain of custody procedures are followed throughout investigations.<br> Preserve evidence integrity using approved forensic methodologies and tools.<br> Conduct live and dead-box forensic acquisitions.<br> Maintain forensic evidence repositories and documentation.<br> Forensic Investigation & Analysis Analyze digital evidence to identify Unauthorized access ,Data theft , Insider threats ,Malware activity ,Data destruction attempts and Policy violations Examine File systems ,Registry artifacts ,Event logs ,Browser artifacts ,User activity records and Network evidence Conduct timeline analysis and event reconstruction activities.<br> Support attribution efforts and attack path analysis where applicable.<br> Reporting & Documentation Prepare detailed forensic reports documenting the Methodology, Findings, Evidence collected and Conclusions Present findings to technical and non-technical stakeholders.<br> Maintain investigation records in accordance with regulatory and legal requirements.<br> Support expert witness preparation activities where required.<br> Research & Continuous Improvement Maintain awareness of Emerging attack techniques, Anti-forensics methodologies, Digital investigation trends and Digital investigation trends Support the development of Investigation procedures, Forensic methodologies and Evidence handling standards Participate in technical training and capability development initiatives.<br> Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Bachelor's degree or intermediate diploma (minimum) from a recognised institution.<br> Minimum 2 years experience in cybersecurity, including at least 2 completed digital forensic investigations.<br> At least one valid NCSC-approved forensics certification like (GCFE, GCFA, CHFI), or another equivalent certification in the same field that is approved by the NCSC) Hands-on use of forensic tools and sound evidence-handling practice.<br> Exposure to mobile and cloud forensics is preferable.<br> Experience in an MSSP, lab, or law-enforcement forensic environment is preferable.<br></span> </div>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Accounts for all materials and/or support equipment being shipped out of, and received, at the facility. Ensures parts due in from maintenance (DIFM) are properly tracked and takes appropriate actions to meet applicable deadlines. Keeps a running inventory of stock/equipment using appropriate software. Researches and orders parts, materials, and tools for use to ensure maintenance operational capabilities. Ensures the overall serviceability of all support equipment and related items. Keeps track of all assigned government property entering and leaving the facility. Processes paperwork, including filing DD-1149s, for all supply/support activities. Ensures proper allotment of material and/or equipment to appropriate maintenance personnel in support of maintenance operations.</p>
<p>USAF equivalent position is Supply Technician Journeyman.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Performs warehousing and support program duties in support of maintenance operations within the site at the comprehensive level.</li>
<li>Assists in verifying materials (or merchandise) against receiving documents, noting, and reporting discrepancies and damages.</li>
<li>Routes materials and parts to prescribed storage locations and/or facilities as needed for operational support.</li>
<li>Stores, stacks, or palletizes materials and/or equipment in accordance with applicable technical guidelines.</li>
<li>Rearranges and takes inventory of stored materials/equipment and documents within assigned database.</li>
<li>Performs the examination of stored materials and reports deterioration and damage; removes material from storage and prepares it for shipment.</li>
<li>May operate hand and/or power trucks and/or equipment in performing warehousing and support duties.</li>
<li>Performs miscellaneous quality assurance duties including CTK inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li>
<li>Supports supervisor with inventory management of decentralized and decontrolled items, including supplies and equipment in accordance with applicable Air Force Instructions (AFIs).</li>
<li>Supervises, trains, and provides mentorship to subordinate personnel in support/supply functions.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of three years actual supply/support experience and/or combination of related aircraft maintenance experience required.</li>
<li>Must possess comprehensive knowledge of governing supply and/or support systems/programs, policies, nomenclature, work methods, manuals, or other established guidelines.</li>
<li>Must have the comprehensive analytical ability to define problems, collect necessary data, establish facts, and take recommended actions based upon applicable established guidelines.</li>
<li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li>
<li>Must be familiar with computerized databases, spreadsheets, and computerized inventory management programs.</li>
<li>Must have comprehensive experience with material handling equipment.</li>
<li>Must have good planning and organizational skills.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to work under deadlines.</li>
<li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must possess a valid U.S. driver’s license and be able to obtain a government driving permit.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>RPA operations and deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Vehicle operator training.</li>
<li>Support/supply experience in the last 10 years.</li>
</ul>
<h4>Compensation details:</h4>
<p>$35.18 per hour (estimated)</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a collective bargaining agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Equal opportunity employer statement:</h4>
<p>We are proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>About the company</h4>
<p>The company is a multinational IT consulting and digital transformation solutions provider, supporting government entities, telecom operators, and enterprise clients across the Middle East. It specializes in helping organizations modernize operations, improve collaboration, and deliver scalable technology initiatives through consulting, implementation, integration, managed services, and training.</p>
<p>With strong expertise across enterprise digital transformation, DevOps, IT service management, enterprise service management, and collaboration platforms, the company partners with leading technology vendors to deliver practical, measurable, and enterprise-ready solutions.</p>
<h4>About the role</h4>
<p>We are looking for a senior product designer with strong experience designing intuitive, user-centric web and mobile applications, with the ability to work seamlessly across both LTR and RTL layouts.</p>
<p>The ideal candidate will have a proven track record in UX/UI design, supported by a strong portfolio that demonstrates the ability to turn complex product requirements into clean, functional, and engaging user experiences. They should be able to brainstorm fresh ideas, proactively recommend best-practice user flows, and bring a senior-level product mindset to each stage of the design process.</p>
<p>You should be confident working across the full design lifecycle, from research and discovery through to wireframing, prototyping, user flows, usability testing, and design iteration. Strong hands-on experience with tools such as Figma, Sketch, Adobe XD, or similar design platforms is expected, along with experience owning, maintaining, and scaling design systems across digital products.</p>
<p>This role requires someone who can understand user needs, translate feedback into practical design improvements, and adapt quickly as product requirements evolve. A strong understanding of UX research, usability testing, accessible design, and inclusive design principles is essential. The successful candidate must be exceptionally detail-oriented, able to manage time effectively, work autonomously, and remain comfortable collaborating remotely with distributed teams.</p>
<h4>Requirements</h4>
<ul>
<li>6+ years of experience in UI/UX engineering including product designing</li>
<li>Senior-level experience with the ability to work autonomously and comfortably in a remote setup</li>
<li>Proven experience in UX/UI design for web and mobile applications</li>
<li>Ability to design seamlessly for both LTR and RTL layouts</li>
<li>Strong portfolio showcasing user-centric product design</li>
<li>Expertise in Figma, Sketch, Adobe XD, or similar tools</li>
<li>Experience owning, maintaining, and scaling design systems</li>
<li>Ability to create wireframes, prototypes, user journeys, and user flows</li>
<li>Strong ability to brainstorm fresh ideas and proactively recommend best-practice user flows</li>
<li>Strong understanding of UX research and usability testing</li>
<li>Experience working with iterative design methodologies</li>
<li>Exceptionally detail-oriented with excellent time management skills</li>
<li>Ability to synthesize feedback and adapt designs quickly</li>
<li>Familiarity with accessible and inclusive design principles</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Direct exposure to cutting-edge enterprise AI projects across UAE and GCC</li>
<li>Flat team structure - work directly with founders and senior engineers</li>
<li>Opportunity to grow into a senior or lead engineer role</li>
<li>Flexible remote work arrangements</li>
<li>Fast-paced environment where your work ships to production and reaches real clients</li>
</ul></p><p></p>
<p><h4>About the company</h4>
<p>The company is a multinational IT consulting and digital transformation solutions provider, supporting government entities, telecom operators, and enterprise clients across the Middle East. It specializes in helping organizations modernize operations, improve collaboration, and deliver scalable technology initiatives through consulting, implementation, integration, managed services, and training.</p>
<p>With strong expertise across enterprise digital transformation, DevOps, IT service management, enterprise service management, and collaboration platforms, the company partners with leading technology vendors to deliver practical, measurable, and enterprise-ready solutions.</p>
<h4>About the role</h4>
<p>We are looking for a senior product designer with strong experience designing intuitive, user-centric web and mobile applications, with the ability to work seamlessly across both LTR and RTL layouts.</p>
<p>The ideal candidate will have a proven track record in UX/UI design, supported by a strong portfolio that demonstrates the ability to turn complex product requirements into clean, functional, and engaging user experiences. They should be able to brainstorm fresh ideas, proactively recommend best-practice user flows, and bring a senior-level product mindset to each stage of the design process.</p>
<p>You should be confident working across the full design lifecycle, from research and discovery through to wireframing, prototyping, user flows, usability testing, and design iteration. Strong hands-on experience with tools such as Figma, Sketch, Adobe XD, or similar design platforms is expected, along with experience owning, maintaining, and scaling design systems across digital products.</p>
<p>This role requires someone who can understand user needs, translate feedback into practical design improvements, and adapt quickly as product requirements evolve. A strong understanding of UX research, usability testing, accessible design, and inclusive design principles is essential. The successful candidate must be exceptionally detail-oriented, able to manage time effectively, work autonomously, and remain comfortable collaborating remotely with distributed teams.</p>
<h4>Requirements</h4>
<ul>
<li>6+ years of experience in UI/UX engineering including product designing</li>
<li>Senior-level experience with the ability to work autonomously and comfortably in a remote setup</li>
<li>Proven experience in UX/UI design for web and mobile applications</li>
<li>Ability to design seamlessly for both LTR and RTL layouts</li>
<li>Strong portfolio showcasing user-centric product design</li>
<li>Expertise in Figma, Sketch, Adobe XD, or similar tools</li>
<li>Experience owning, maintaining, and scaling design systems</li>
<li>Ability to create wireframes, prototypes, user journeys, and user flows</li>
<li>Strong ability to brainstorm fresh ideas and proactively recommend best-practice user flows</li>
<li>Strong understanding of UX research and usability testing</li>
<li>Experience working with iterative design methodologies</li>
<li>Exceptionally detail-oriented with excellent time management skills</li>
<li>Ability to synthesize feedback and adapt designs quickly</li>
<li>Familiarity with accessible and inclusive design principles</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Direct exposure to cutting-edge enterprise AI projects across UAE and GCC</li>
<li>Flat team structure - work directly with founders and senior engineers</li>
<li>Opportunity to grow into a senior or lead engineer role</li>
<li>Flexible remote work arrangements</li>
<li>Fast-paced environment where your work ships to production and reaches real clients</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Syarah is a leading company in the automotive industry, revolutionizing the way people buy cars in Saudi and the Middle East. Our innovative digital platform provides customers with a seamless car buying experience, from browsing and selection to financing and delivery.</p>
<p>As a content writer at Syarah, you will play a pivotal role in creating compelling and engaging content across various platforms to attract and engage our target audience. You will collaborate with cross-functional teams to develop content strategies, conduct research, and produce high-quality content that aligns with our brand voice and objectives.</p>
<p>If you are a talented writer with a passion for cars and a knack for storytelling, we would love to hear from you!</p>
<p><strong>This role is being offered as a short-term contract specifically to cover the responsibilities of an employee who is currently on maternity leave. The contract will remain in effect until the employee returns to work, ensuring a smooth continuation of operations and minimal disruption to the team’s workflow during her absence.</strong></p>
<h4>Responsibilities:</h4>
<ul>
<li>Develop compelling and original content for various channels, including but not limited to websites, blogs, articles, social media, email campaigns, and marketing materials.</li>
<li>Conduct thorough research to gather information and become knowledgeable about the assigned topics, ensuring accuracy and credibility in the content produced.</li>
<li>Collaborate with the marketing team to understand content requirements and align content strategies with overall marketing objectives.</li>
<li>Generate creative ideas and pitch content concepts that resonate with our target audience and contribute to the organization's brand identity.</li>
<li>Write and edit engaging, error-free, and grammatically correct content that maintains consistent brand tone, style, and messaging.</li>
<li>Stay up-to-date with industry trends, best practices, and emerging technologies to continually enhance content quality and effectiveness.</li>
<li>Proofread and edit content to ensure clarity, coherence, and adherence to brand guidelines and editorial standards.</li>
<li>Collaborate with cross-functional teams, such as designers, marketers, and subject matter experts, to gather information and ensure content accuracy.</li>
<li>Use artificial intelligence tools such as ChatGPT and BARD to extract topics and ideas for creating content in a smart and fast way that contributes to the quality of content.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Marketing, Languages, Journalism, or a related field.</li>
<li>Experience working as a content writer, copywriter, or similar role, with a strong portfolio showcasing diverse writing styles and formats.</li>
<li>Excellent writing, editing, and proofreading skills with meticulous attention to detail.</li>
<li>Proven work experience as a content writer or similar role.</li>
<li>Experience in conducting research and translating complex information into engaging content.</li>
<li>Ability to adapt writing style and tone to different audiences and platforms.</li>
<li>Knowledge of SEO best practices and ability to optimize content for search engines.</li>
<li>Familiarity with content management systems (CMS) and basic HTML.</li>
<li>Strong organizational and time management skills, with the ability to meet deadlines.</li>
<li>Ability to work well in a team and independently.</li>
<li>A passion for cars and the automotive industry.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive salary</li>
<li>Flexible working hours</li>
<li>Medical insurance</li>
<li>A friendly and respectful culture.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The incident response analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.</p>
<p>The role collaborates closely with security operations, threat intelligence, digital forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.</p>
<h4>Responsibilities</h4>
<h4>Incident investigation & response</h4>
<ul>
<li>Respond to security incidents within defined SLAs and escalation procedures.</li>
<li>Perform detailed investigations to determine nature of the attack, scope of compromise, impacted systems, attack vectors, and potential business impact.</li>
<li>Analyze indicators of compromise (IOCs) and attacker activity.</li>
<li>Identify containment, eradication, and recovery actions required to mitigate incidents.</li>
<li>Coordinate incident response activities with internal and customer stakeholders.</li>
</ul>
<h4>Threat analysis & root cause investigation</h4>
<ul>
<li>Conduct in-depth analysis of security incidents and suspicious activities.</li>
<li>Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.</li>
<li>Perform root cause analysis to determine how incidents occurred and identify preventive controls.</li>
<li>Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.</li>
</ul>
<h4>Incident coordination & escalation</h4>
<ul>
<li>Manage incident response activities across multiple technical teams.</li>
<li>Escalate incidents requiring digital forensics support, specialized technical expertise, and malware analysis.</li>
<li>Coordinate communication between technical teams, management, and customer stakeholders.</li>
<li>Support crisis management activities during major incidents.</li>
</ul>
<h4>Documentation & reporting</h4>
<ul>
<li>Prepare detailed incident reports documenting findings, impact assessments, root cause analysis, and remediation recommendations.</li>
<li>Maintain investigation records and evidence documentation.</li>
<li>Support development of executive-level incident summaries and post-incident reviews.</li>
</ul>
<h4>Process improvement & readiness</h4>
<ul>
<li>Support the development and enhancement of incident response playbooks, response procedures, and investigation methodologies.</li>
<li>Participate in tabletop exercises and incident simulations.</li>
<li>Identify opportunities to improve response effectiveness and operational readiness.</li>
</ul>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behaviour across everything we do - from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li>
<li>Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.</li>
<li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.</li>
<li>Exposure to SIEM/SOAR and EDR platforms is preferable.</li>
<li>Experience in an MSSP or SOC environment is preferable.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>What we are looking for:</strong></span></span></p><br><p><span><span>An experienced shelter professional to support the cluster team in guiding shelter agencies in the development and implementation of shelter programming, to provide safe and resilient shelter solutions. They will ensure that solutions are in line with global standards and best practice. The position holder will coordinate the Technical Working Groups (TWGs), which are created on a needs-basis to address specific issues related to shelter programming, currently there is Emergency Damage Assessment TWG, Cash Market Monitoring TWG, Transitional Shelter Assistance TWG and a new joint technical working group with site management covering topics at site level. Additionally, they will assist in identifying and building relationships with key humanitarian partners for the shelter response, such as national and provincial authorities or technical experts. </span></span></p><br><p><span><span><strong>What you will do:</strong></span></span></p><br><ul><li><p><span><span>Ensure that the shelter response is informed by appropriate relevant Technical Standards, including among others Sphere, and good practice, chairing the Technical Working Groups (TWGs), while promoting the involvement of all stakeholders.</span></span></p><br></li><li><p><span><span>Conduct field visits in coordination with SC partners to programme areas and affected communities, which should be used to identify emerging technical issues and trends at field level and document this information so that it can influence discussions at national level. (when possible). </span></span></p><br></li><li><p><span><span>Supervise two seconded technical coordinators/advisors </span></span></p><br></li><li><p><span><span>Alongside the Shelter Cluster coordinators contribute to the development and continuous updating of a SC Strategy in a consultative process with SC partners, including the local government, and ensure that the shelter response is driven by this strategy. </span></span></p><br></li><li><p><span><span>Identify and categorise existing shelter typologies, in order to design appropriate solutions in close collaboration with Shelter Coordinators. </span></span></p><br></li><li><p><span><span>Liaise and collaborate with relevant local authorities and other key stakeholders. </span></span></p><br></li><li><p><span><span>Ensure appropriate collaboration with the shelter response-related clusters of site management, Early Recovery, Education, Health, Protection, and WASH in the work of the Shelter Cluster. </span></span></p><br></li><li><p><span><span>Coordinate the integration of cross-cutting issues in the work of the Shelter Cluster, including HLP, age, gender, and diversity. </span></span></p><br></li><li><p><span><span>Lead/co-lead the joint technical working group with Site Management Cluster. </span></span></p><br></li></ul><p><span><span>Please download the</span></span><span><span>detailed job description</span></span><span><span> to learn more about the position. </span></span></p><br><p><span><span><strong>What you will bring:</strong></span></span></p><br><ul><li><p><span><span><strong>Advanced University Degree (Master’s/ MPhil</strong>) in Civil/Structural/Architectural Engineering or another relevant field.</span></span></p><br></li><li><p><span><span><strong>Minimum 5 years of Professional Experience</strong> in Shelter, Non-Food Items, at a managerial level in emergency and conflict and post conflict environments.</span></span></p><br></li><li><p><span><span>Has experience within the <strong>humanitarian architecture (cluster system) and with humanitarian appeals, humanitarian response plans and common humanitarian funds.</strong></span></span></p><br></li><li><p><span><span>Good knowledge of <strong>shelter-related technical guidelines and international standards, including Sphere.</strong></span></span></p><br></li><li><p><span><span>Sound technical <strong>knowledge and experience on traditional architecture materials, construction methods, and resilient construction techniques.</strong></span></span></p><br></li><li><p><span><span><strong>Proficiency in computer applications</strong> (MS Word, Excel) and knowledge of CAD software is required. Skills in graphic design (Adobe Suite) software is desirable.</span></span></p><br></li><li><p><span><span>Knowledge of <strong>Palestine context.</strong></span></span></p><br></li><li><p><span><span>Ability to work under stressful conditions, meet short deadlines and travel extensively at short notice to support field operations.</span></span></p><br></li><li><p><span><span>Completion of the Shelter Cluster Coordination Training Programme (IFRC/UNHCR) and/or the Shelter and Settlements in Emergencies Training is highly desirable.</span></span></p><br></li><li><p><span><span>Knowledge of Arabic and experience working in Palestine or comparable humanitarian contexts in the Middle East is highly desirable.</span></span></p><br></li><li><p><span><span>Experience from working in <strong>complex and volatile contexts</strong>. </span></span></p><br></li><li><p><span><span>Excellent <strong>advocacy and representation skills </strong>including the ability to develop strong interpersonal relationships to facilitate communication within the cluster.</span></span></p><br></li><li><p><span><span>Able to work under <strong>extreme pressure</strong> and good at <strong>timely decision making</strong>.</span></span></p><br></li></ul><p><span><span><strong>What we offer:</strong></span></span></p><br><ul><li><p><span><span>Duty station: </span></span><span><span>Amman, Jordan</span></span></p><br></li><li><p><span><span>Contract: 12 months (Renewal is subject to performance and funds availability)</span></span></p><br></li><li><p><span><span>Travel: </span></span><span><span>Approx. 50% to NRC Palestine field locations </span></span></p><br></li><li><p><span><span>Salary/benefits: grade 9 on NRC’s salary scale</span></span></p><br></li><li><p><span><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p><br></li><li><p><span><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p><br></li></ul><p><span><span><strong>Important information about the application process</strong></span></span></p><br><ul><li><p><span><span>Internal candidates only:</span></span><span><span> To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace.</span></span></p><br></li><li><p><span><span>For current NRC employees, please use your official email address when applying</span></span></p><br></li><li><p><span><span>Submit your application and CV in English, taking care to attach your latest CV.</span></span></p><br></li><li><p><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></p><br></li><li><p><span><span>We receive many applications for each vacant position and so only shortlisted candidates will be contacted.</span></span></p><br></li><li><p><span><span>If you have any questions about this role, please email </span></span><span><span><strong>mero.recruitment@nrc.no</strong></span></span><span><span>with the job title as the subject line.</span></span></p><br></li></ul><p><span><span><strong>Why NRC?</strong></span></span></p><br><p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p><br><p><span><span>NRC currently has over 3,000 staff across the Middle East dedicated to assisting people affected by conflict in Jordan, Syria, Lebanon, Iraq, Libya and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, WASH, Livelihoods and Food Security, and Information Counselling and Legal Assistance (ICLA) to vulnerable displaced people that were forced to flee. </span></span></p><br><p><span><span>Watch this short video</span></span><span><span> to see NRC in action.</span></span></p><br><p><span><span>We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p><br><ul><li><p><span><span>do demanding and professional work, often in challenging contexts.</span></span></p><br></li><li><p><span><span>join a work culture that empowers every employee to share ideas and take responsibility.</span></span></p><br></li><li><p><span><span>be part of a welcoming and supportive community committed to human dignity.</span></span></p><br></li></ul><p><span></span></p> </div>
<p >Oxfam is a global movement of people who are fighting inequality to end poverty and injustice. Across regions, from the local to the global, we work with people to bring change that lasts</p>
<p ><a href="https://oxfam.box.com/s/nms61kw0d5d4ynixvwb34pirsmi0x10f" rel="noreferrer noopener" ><strong >Click Here</strong></a> to view the post overview</p>
<h2 >BACKGROUND AND CONTEXT</h2>
<p >Oxfam operates and supports multiple recycling facilities that process recyclable materials through equipment including balers, shredders, and associated waste handling systems.</p>
<p >As part of Oxfam's commitment to continuous improvement, the organization recognizes the need to review existing health and safety arrangements, fire prevention measures, risk assessments, and implementation of control measures across its recycling facilities and supporting operations.</p>
<p >Existing health and safety management systems are already in place, including designated Health and Safety personnel, risk assessments, and action plans. Oxfam seeks the support of an experienced Environment, Health and Safety (EHS) Technical Consultant to conduct an independent assessment and provide recommendations to strengthen fire prevention and overall safety management.</p>
<h2 >SPECIFICATION OF GOODS OR SERVICES OR WORK REQUIRED</h2>
<p >The consultant will:</p>
<ol >
<li >Review existing health and safety risk assessments and action plans for recycling operations.</li>
<li >Assess compliance with health and safety controls and procedures.</li>
<li >Evaluate fire prevention, detection, emergency response, and business continuity measures.</li>
<li >Support Oxfam's internal review process to identify potential contributing factors to incidents and lessons learned.</li>
</ol>
<p >Scope of Work</p>
<p ><strong >1. Field Site, Office, and Vehicle Inspections</strong></p>
<ul >
<li >Conduct inspections of field sites, offices, and organizational vehicles to verify compliance with health, safety, and environmental standards.</li>
</ul>
<p ><strong >2. Office, Accommodation, and Residential Facility Safety Assessments</strong></p>
<ul >
<li >Assess Amman offices, staff accommodation, and residential facilities to ensure compliance with applicable safety requirements, including:
<ul >
<li >Fire detection and alarm systems.</li>
<li >Emergency evacuation plans and procedures.</li>
<li >Electrical and gas safety standards.</li>
<li >Occupancy and living-space requirements.</li>
<li >General building maintenance and housekeeping practices.</li>
<li >Emergency preparedness and response measures.</li>
<li >Adequacy, type, condition, and placement of fire extinguishers and first aid boxes.</li>
</ul>
</li>
</ul>
<p ><strong >3. Vehicle Safety and Fleet Evaluation</strong></p>
<ul >
<li >Evaluate vehicle safety and driving practices with recommendations, including:
<ul >
<li >Vehicle inspection, servicing, and preventive maintenance procedures.</li>
<li >Driver competency assessments and safe driving practices.</li>
<li >Delivery of defensive driving training and traffic accident management inductions.</li>
<li >Availability and condition of emergency equipment and first-aid kits in vehicles.</li>
</ul>
</li>
</ul>
<p ><strong >4. Driver Safety Induction</strong></p>
<ul >
<li >Conduct driver inductions on traffic safety regulations, road risk management, and safe driving expectations.</li>
</ul>
<p ><strong >5. Hazard Identification and Corrective Action Follow-Up</strong></p>
<ul >
<li >Conduct inductions and awareness sessions on hazard identification according to work location with recommend corrective actions and follow up on the implementation of safety improvements to ensure continuous compliance and risk reduction according to organization and country standards.</li>
</ul>
<p ><strong >6. Follow up with the safety team on any additional requirement needed for the organization.</strong></p>
<p >If the supplier wishes to propose modifications to the specification (which may provide a better way to achieve Oxfam ´s objectives) these must be considered as an alternative offer. The Supplier must make alternative offers in a separate letter to accompany the offer. OXFAM is under no obligation to accept alternative offers.</p>
<h2 >METHODOLOGY</h2>
<p >The key steps to be followed though not explicit and the detailed modality and work plan will be agreed during consultation meeting include:</p>
<p >The consultant is expected to apply a combination of:</p>
<p >Document review.<br >
• Site inspections.<br >
• Staff interviews and consultations.<br >
• Compliance assessment against Jordanian regulations and international good practice.<br >
• Gap analysis.<br >
• Risk assessment review.<br >
• Development of recommendations and action plans.</p>
<p ><strong >Planned Timeline</strong></p>
<p ><a href="https://oxfam.box.com/s/lc3bsxzzdbchn4bpwutxiwezevag9nbr" rel="noreferrer noopener" ><strong >Click Here</strong></a> to view the planned timeline</p>
<h2 >EXPERIENCE OR PROFILE REQUIREMENTS</h2>
<p >The company/ individual(s) should have the following competencies:</p>
<ul >
<li >Minimum 7 years of experience in EHS management, industrial safety, recycling operations, or fire safety.</li>
<li >Experience working with NGOs, international organizations, or humanitarian agencies is desirable [Proficiency in [skill]</li>
<li >Advanced degree (Master is preferred) in Engineering, Environmental, or Natural Sciences, or in other related technical disciplines.</li>
<li >Professional certification in Health and Safety.</li>
<li >Considerable experience in a similar position.</li>
<li >Knowledge of machinery, equipment and tools.</li>
<li >100% of presence should be on the worksite.</li>
<li >Experience working with NGOs, international organizations, or humanitarian agencies is desirable.</li>
<li >Experience in waste management, recycling facilities, manufacturing, or similar industrial environments.</li>
<li >Strong report-writing and analytical skills.</li>
</ul>
<section class="rw-how-to-apply" >
<h2 class="rw-how-to-apply__title" >How to apply</h2>
<h3 >APPLICATION PROCESS</h3>
<h4 >Submission Instructions</h4>
<p >Quotations and applications must reach Oxfam no later than <strong >1st of July 2026</strong></p>
<p >Responses must be submitted in English, electronically or by hand to: <a href="https://oxfamunited-my.sharepoint.com/personal/zlebade_oxfam_org_uk/Documents/AmmanProcurement@oxfam.org.uk" rel="noreferrer noopener" >[<strong >AmmanProcurement@oxfam.org.uk</strong></a></p>
<p >The subject of the mail should be: [RFQ-JOAMM-26-0090– Proposal Submission + [Name of bidder]]</p>
<p >Any questions, remarks or requests for clarification can be sent up to 7 days before the submission deadline in writing. The (anonymised) questions will be answered to all applicants.</p>
<h4 >Administrative Requirements</h4>
<p >To be shortlisted for evaluation against award criteria, <a href="https://oxfam.box.com/s/q7zcg5c6u2um5n916zrdew1481zafoc5" rel="noreferrer noopener" ><strong >Click Here</strong></a> to view the documents must be submitted with this application.</p>
<h4 >Evaluation and Award Criteria</h4>
<p ><a href="https://oxfam.box.com/s/9trv062yg12xs3emd0uebqt3n86wjax8" rel="noreferrer noopener" ><strong >Click Here</strong></a> to view the evaluation and award criteria</p>
<p >[Only quotations with combined scores of at least 50/70 points for the technical award criteria (approach paper and CV) qualify for the financial evaluation.]</p>
<p >Oxfam withholds the right to conduct interviews with one or more potential suppliers before an award decision is made. The purpose of the interview is to seek further clarification on the submitted quotations and learn more about the background and previous experiences of the potential suppliers and their teams.</p>
<h3 >OTHER CONDITIONS</h3>
<p >Conditions for participating in the procurement process are detailed in the <a href="https://oxfam.box.com/s/zzwzvcmp83i3lqh8wfigx13muacyef3z" rel="noreferrer noopener" >Terms & Conditions of Bidding</a></p>
<h3 >CODE OF CONDUCT</h3>
<p >Oxfam is committed to integrity in its operations and supply chains and ensuring high ethical standards. Complying with all laws and regulations and ensuring fair competition are fundamental to this commitment. We actively promote these principles and standards, and expect all Oxfam suppliers to demonstrate commitment towards them.</p>
<p >All consultants/applicant are required to agree and adhere to the <a href="https://oxfam.box.com/s/sr8j71t6ca1bu3p371cwot26qob15f1p" rel="noreferrer noopener" ><strong >Oxfam Supplier Code of Conduct</strong></a>, whereas individuals (including consultants) must sign the <a href="https://oxfam.box.com/s/03bmcha7n01pqj9i62uw1t2a7pygbq41" rel="noreferrer noopener" ><strong >Oxfam Non Staff Code of Conduct</strong></a>. These Codes of Conduct set out the specific standards and principles in the areas of human and labour rights, environmental impact and anti-corruption that suppliers must follow.</p>
<h3 >ANNEXES</h3>
<ul >
<li ><a href="https://oxfam.box.com/s/grbvwi0fbg8dl1bnexo4pha5jylnf81f" rel="noreferrer noopener" >Conflict of interest declaration form for 3rd parties</a></li>
<li ><a href="https://oxfam.box.com/s/l6ykk3npbffwxdpg3ly3kgftxb87fy1f" rel="noreferrer noopener" >Safeguarding policy</a></li>
<li >(If applicable) <a href="https://oxfam.box.com/s/o2w2dmf8racpaewj6muz9yqs88yiuy8g" rel="noreferrer noopener" >Oxfam child safeguarding policy</a></li>
<li >(Edit and use if applicable) <a href="https://oxfam.box.com/s/mo8artt9l8a2x0cnpqrqqrugt8k0r773" rel="noreferrer noopener" >Example privacy notice</a></li>
</ul>
<p > </p>
<p > </p>
<ol >
<li >
<p ><a href="https://reliefweb.int/job/4217710/environment-health-and-safety-ehs-technical-consultant#ref-ftn1" >^</a></p>
<p >Non-Staff Code of Conduct applies for any self-employed individuals or contracted employees of suppliers who are working on Oxfam sites, or who have access to Oxfam materials, or who may represent Oxfam in any manner but are not part of Oxfam’s legal entity)</p>
</li>
</ol>
</section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>The role of a Multi-Property Content Creator is critical for managing and producing a wide array of social media content. This individual is tasked with developing, executing, and overseeing content across various platforms, including photography, videography, reels, and stories. Their work is specifically tailored to enhance the digital presence of four distinct properties: Amman Marriott Hotel, Dead Sea Marriott Resort & Spa, Petra Marriott Hotel, and Sheraton Amman Al Nabil Hotel.<br>In addition to content creation, this position extends to assisting with graphic design projects. The scope of these projects is broad and diverse, encompassing the creation of engaging content for all social media channels, editing and retouching images, resizing artwork, and devising new artwork solutions. The responsibilities also include crafting campaign creatives, social media artwork, and performing photo editing tasks.<br>The role demands a vigilant stewardship of the brands involved, particularly Marriott Hotels & Resorts and Sheraton. This includes ensuring that all visual creatives align with and reinforce the brands' integrity and standards. The successful candidate will demonstrate a profound understanding of branding, identity, typography, photography, videography, and layout. They must exhibit exceptional attention to detail, robust project management capabilities, and a flair for innovation and creativity.<br>This position is not just about technical skills; it requires a strategic thinker who can translate marketing objectives into compelling visual stories that resonate with audiences. The ideal candidate will be adept at navigating the fast-paced world of social media, understanding its trends, and leveraging this knowledge to foster engagement and strengthen brand loyalty across all platforms.<br>CANDIDATE PROFILE <br>Education and Experience<br>4+ years of experience in social media, marketing, and visual communications<br>2+ years of experience of video production, photography, video editing and graphic design experience<br>Experience in a fast paced environment and ability to coordinate multiple projects and meet critical deadlines.<br>Understanding of Marriott International brand principles & marketing standards <br>Fluent in written and verbal English is a must <br>Written Arabic is an advantage<br>A bachelor's degree is required<br>Professional Attributes, Skills & Experience<br>Experience in operating photography and videography equipment. <br>Graphic design and Adobe Creative Suite (Photoshop, Lightroom, InDesign, Acrobat, Premiere Pro) knowledge<br>Strong interpersonal skills, and ability to collaborate with both members of the marketing team and operational teams effectively communicate ideas (i.e. - content brainstorming, content shoots, model direction, etc.)<br>Ability to conceptualize and execute creative vision in relation to content and new ideas.<br>Ability to work flexible schedules including holidays and weekends<br>Must be able to work on-site at the hotels as a full-time team member<br>Familiarity with social-first video creation tools like CapCut, InShot, and native editing in Instagram and Facebook.<br>Detail oriented with a track record of follow through and delivery <br>Good project management skills<br>Strong communication & an eye for detail.<br>Apple Mac / PC literate with competency in all major design packages <br>Must be able to demonstrate a strong knowledge of technology and it’s up to date applications<br>Experience and knowledge regarding the specifications for printing-related matters <br>Knowledgeable about file conversions (PDF, mpg, JPEG, TIFF, EPS, ae, mp3, mp4, avi) <br>Determined, tenacious, like to experiment, thinking out of the box is a must<br>Ability to create great working relationships with all levels of the hotel and across multiple disciplines<br>CORE WORK ACTIVITIES<br>Create content for 4 hotels including photography, reels, stories, animation and video to be used on our channels following social media guidelines & brand tone of voice as set by the Hotels and Multi Property Director of Marketing Communications. <br>Schedule and create engaging content as required for all channels and in a timely manner. (Instagram, Facebook, LinkedIn)<br>Edit and resize content to different specifications as required. <br>Develop monthly visual asset banks to support activations, promotions and events. <br>Proactively adjust content creation to new trends and happenings. <br>Assist in the planning, scheduling and creative direction of photo and video shootings at our hotels.<br>Oversee social media accounts (Instagram, Facebook, LinkedIn) and maintain a social media calendar and, for disappearing or live content, a record (when possible) of what has been posted.<br>Ensure all stakeholders are engaged and aware of content creation activities in advance.<br>Attend and cover special events and promotions in our hotels.<br>Assist with Graphic Design as and when required for hotel collaterals and design artworks.<br>Coordinate communication with Department Manager’s and teams to ensure ongoing renewal & engagement with new content. <br>Support Marketing Communication Department in bringing to life social media channel content that reflects the brand and positions the venues accurately. <br>Good understanding of new developments, best practices & trends in the social media landscape.<br>Be creative and develop engaging social media content in line with the hotel brands.<br>Ability to easily connect with people and to continually find new ways to engage & source new conversation starters.<br>Ability to multi-task & work with several teams <br>Bring the hotel brands, programming and events to life through engaging content creation<br>Collaborate, brainstorm, and strategize with multiple teams for a wide range of materials that may include web pages, presentations, programming collateral, signage, internal communication, newsletters, and marketing materials<br>Translate strategic direction into high-quality design within an established brand identity<br>Develop concepts with software, and execute original content determining ideal usage of color, text, font style, imagery, and layout<br>Manage the design and uploading process of all project material, understanding best practices for using a content management system<br>Study design briefs and determine requirements<br>Conceptualize visuals based on requirements<br>Prepare rough drafts and present ideas<br>Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.<br>COMPETENCIES<br>Managing Execution<br>Building and Contributing to Teams<br>- Actively participates as a member of a team to move the team toward the completion of goals.<br>Driving for Results<br>- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.<br>Planning and Organizing <br>- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.<br>Building Relationships<br>Coworker Relationships<br>- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. <br>Customer Relationships <br>- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.<br>Global Mindset <br>- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.<br>Generating Talent and Organizational Capability <br>Organizational Capability <br>- Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.<br>Talent Management <br>- Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>Learning and Applying Professional Expertise<br>Applied Learning <br>- Seeks and makes the most of learning opportunities to improve performance of self and/or others.<br>Business Acumen<br>- Understands and utilizes business information to manage everyday operations.<br>Technical Acumen<br>- Understands and utilizes professional skills and knowledge in a specific functional area to conduct.<br>Communications and Media<br>- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.<br>Creative Expression<br>- The ability to generate novel ideas or strategies, and to communicate them with unusual, clever, or novel methods that captivate and influence others.<br>Marketing<br>- The ability to generate the strategy used in sales techniques, communications, and business development to positively impact customer relationships and business profitability. <br>Internet/Intranet/Extranet Design<br>- Knowledge of web and digital fundamentals, including web and digital design principles and approaches, the impact of various technical design choices, and their impact on the user experience.<br>Program Coding<br>- The ability to design and develop programs from functional and technical specifications using standard design techniques, programming languages, and tools (e.g., flow charting).<br>Troubleshooting<br>- Determining causes of complex mechanical or technological operating errors and implementing an appropriate resolution.<br>Equipment Selection<br>- Determining the kind of technology tools and equipment needed to do a job.<br>Security<br>- Knowledge of principles, tools, security, and procedures of security administration including levels of cryptography, encryption algorithms, allowable (legal) encryption tools, effective methods of network monitoring, policies regarding personally identifiable information (PII) and best practices required to maintain secure, reliable, and redundant systems. This includes the ability to construct and implement information security plans for developing systems, new products and new technologies.<br>Mechanical<br>- Knowledge of machines, computers, tools and other equipment, including their designs, uses, repair, and maintenance.<br>Computers and Electronics<br>- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.<br>Purchasing and Materials Management<br>- Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control.<br>Basic Competencies<br>- Fundamental competencies required for accomplishing basic work activities.<br>Basic Computer Skills<br>- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Mathematical Reasoning<br>- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br>Oral Comprehension<br>- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Reading Comprehension <br>- Demonstrates understanding of written sentences and paragraphs in work-related documents.<br>Writing <br>- Communicates effectively in writing as appropriate for the needs of the audience.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Responsibilities</h4>
<p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.<br>
Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p>
<h4>Requirements</h4>
<p>Bachelor's degree or at least six years of direct relevant analytical experience plus experience – at least eight years analytical experience at the tactical/operational level within DoD or equivalent government agencies and requires former MOS 35F, 35M, 350F, 18F, 35D, 34A, or other equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence (CI/HUMINT) Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N071 All Source Intelligence Analyst, 1N791 Human Intelligence Specialist, 1N471B Intelligence Fusion Analyst.<br>
Active TS/SCI clearance.</p>
<h4>Plus special skills or qualifications</h4>
<ul>
<li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development.</li>
<li>Possess strong research, analytical, and writing skills.</li>
<li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements.</li>
<li>Strong briefing skills.</li>
</ul>
<p><strong>(U)</strong> Highly desired qualifications and experience –<br>
Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or global military operations analysis.<br>
OSINT/PAI research and analytical experience.</p>
<h4>Compensation details</h4>
<p>$80,000.00 - $120,000.00</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Original posting</h4>
<p>06/03/2026 - Until filled<br>
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<h4>Equal opportunity statement</h4>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under federal laws and supplemental language at labor laws posters.</p></p><p></p>
<p><h4>Responsibilities</h4>
<p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.<br>
Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p>
<h4>Requirements</h4>
<p>Bachelor's degree or at least six years of direct relevant analytical experience plus experience – at least eight years analytical experience at the tactical/operational level within DoD or equivalent government agencies and requires former MOS 35F, 35M, 350F, 18F, 35D, 34A, or other equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence (CI/HUMINT) Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N071 All Source Intelligence Analyst, 1N791 Human Intelligence Specialist, 1N471B Intelligence Fusion Analyst.<br>
Active TS/SCI clearance.</p>
<h4>Plus special skills or qualifications</h4>
<ul>
<li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development.</li>
<li>Possess strong research, analytical, and writing skills.</li>
<li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements.</li>
<li>Strong briefing skills.</li>
</ul>
<p><strong>(U)</strong> Highly desired qualifications and experience –<br>
Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or global military operations analysis.<br>
OSINT/PAI research and analytical experience.</p>
<h4>Compensation details</h4>
<p>$80,000.00 - $120,000.00</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Original posting</h4>
<p>06/03/2026 - Until filled<br>
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<h4>Equal opportunity statement</h4>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under federal laws and supplemental language at labor laws posters.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Key Responsibilities</span></p><p>Guest Experience</p><ul><li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li><li>Ensure a smooth and personalized arrival, stay, and departure experience.</li><li>Recognize and acknowledge ALL Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li><li>Anticipate guest needs and provide proactive service to exceed expectations.</li><li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li></ul><p>Guest Services</p><ul><li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li><li>Coordinate with Housekeeping, Engineering, Food & Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li><li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li><li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li></ul><p>Guest Satisfaction</p><ul><li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li><li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li><li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li><li>Promote positive guest engagement and encourage guest loyalty.</li></ul><p>Operational Responsibilities</p><ul><li>Review daily arrivals, departures, in-house guests, and VIP reports.</li><li>Prepare welcome letters, amenities, and guest profiles before arrival.</li><li>Ensure all guest information is handled confidentially in accordance with company policies.</li><li>Maintain accurate records of guest interactions and follow-up actions.</li><li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li><li>Assist with Front Office operations whenever required.</li></ul><p>Health, Safety & Security</p><ul><li>Comply with all hotel health, safety, hygiene, and security procedures.</li><li>Report maintenance issues, hazards, and guest safety concerns immediately.</li><li>Participate in emergency procedures and fire evacuation drills.</li></ul><p>Sustainability</p><ul><li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li><li>Encourage responsible use of hotel resources including water, energy, and paper.</li><li>Minimize waste and support recycling initiatives within the department.</li><li>Participate in environmental awareness programs and sustainability activities.</li><li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li></ul><p>Qualifications</p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li><li>Minimum 1 2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li><li>Experience with Opera PMS or Opera Cloud is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li></ul><p>Competencies</p><ul><li>Guest Passion</li><li>Excellent Communication Skills</li><li>Emotional Intelligence</li><li>Attention to Detail</li><li>Teamwork & Collaboration</li><li>Problem Solving</li><li>Time Management</li><li>Professional Grooming & Presentation</li><li>Multitasking Ability</li><li>Cultural Awareness</li><li>Adaptability</li><li>Integrity & Confidentiality</li></ul><p>Physical Requirements</p><ul><li>Ability to stand and walk for extended periods.</li><li>Ability to lift light luggage or guest amenities when required.</li><li>Flexibility to work rotating shifts, weekends, and public holidays.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Guest Satisfaction Score (GSS)</li><li>TrustYou / Medallia Performance</li><li>Guest Complaint Resolution Time</li><li>ALL Member Recognition Compliance</li><li>VIP Arrival Readiness</li><li>Guest Feedback & Online Reviews</li><li>Upselling & Cross-Selling Performance</li><li>Compliance with Brand Standards and SOPs</li><li>Attendance and Grooming Compliance</li><li>Sustainability Compliance</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li><li>Minimum 1 2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li><li>Experience with Opera PMS or Opera Cloud is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>