Operation Manager Jobs in Jordan

<p>The role of the Driver position is to support the transportation operation that includes covering the movements of the staff and any other official movements assigned to the driver by the fleet management team. The Driver is responsible to drive, manage and administer the vehicle to provide safe and efficient transport all the time.<br> </p> <p> <strong>Professional Competencies</strong> <br>Generic professional competencies for this position:<br> Experience from working within technical expertise area in a humanitarian/ recovery context.<br> Previous experience from working in complex and volatile contexts.<br> Sufficient knowledge of the different routes in Jordan and the ability to travel to all the locations among Jordan including access the refugee camps.<br> Documented results related to the position's responsibilities.<br> Some knowledge of English.</p> <p> <strong>Context/specific skills, knowledge and experience:</strong> </p> <p>Qualification requirement: Tawjihi or equivalent Years of Experience: 5 +</p> <p> English communication Skills<br> Driving license (category 3 ) Manual gear <br> Familiarity with the Jordanian traffic rules and regulations.<br> <br> Good communication and interpersonal skills<br> Highly approachable and trustworthy<br> Strong organizational and team working skills</p> <p>Behavioral Competencies (max 6)<br> Handling insecure environments<br> Planning and delivering results<br> Working with people<br> Communicating with impact and respect<br> </p> <p> <strong>Generic responsibilities</strong> </p> <p> <br> Adhere to NRC policies, tools, handbooks and guidelines.<br> Prepare and develop status reports as required by management.<br> Promote and share ideas for improvement.<br> Perform according to the work and development plan.<br> Transport NRC staff, visitors, documents and goods/materials to designated destinations when officially approved<br> Ensure the safety and security of the passengers, the goods and the vehicle<br> Immediately report accidents, breakdowns and needs of repair and general maintenance/service<br> Respect the local traffic regulations and the NRC logistical/vehicle policies at all times</p> <p> </p> <p> <strong>Specific responsibilities</strong> </p> <p> Maintain the logbook for all trips and ensure that all movements are registered accurately using the needed tools such as EFS (E-Fleet system) and the tablets.<br> Cover responsibilities on daily basis as per the duty roster which includes covering the camps Band C duty shifts.<br> Maintain the vehicle in proper operating condition at all times, including keeping the vehicle clean, ensuring enough fuel, checking the technical state etc and report any issues found directly to the LM.<br> In liaison with the line manager, arrange for repairs and servicing<br> Ensure the assigned vehicle has all the necessary documents and equipment<br> Provide logistical support during trainings and workshops<br> Liaise with field logistics and programme staff to ensure covering NRC operations in smooth way, and to support the logistics and other departments in loading/off-loading materials when needed.</p> <p> </p> <p> <strong>Critical Interfaces</strong> <br>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:<br>Scale and scope of position</p> <p>Staff: N/A Stakeholders: NRC Staff Budgets: N/A<br>Information: EFS</p> <p>Legal or Compliance: NRC code of conduct, NRC logistics handbook, NRC Jordan Fleet SOPs<br> </p>

<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Organizational Background</b></p><p>Anera (American Near East Refugee Aid) is a non-political, non-religious international humanitarian and development organization that has worked for decades to address the development and relief needs of communities across the Middle East, including Palestine, Lebanon and Jordan. Anera delivers programs in education, health, economic development and emergency relief, working closely with local partners and communities.</p><p><br></p><p><b>Project Background</b></p><p>The Gaza Support Program provides critical humanitarian support to Palestinian patients and their accompanying family members who have been displaced from Gaza and are receiving specialized medical treatment in Jordan. The program operates across accommodation sites and partner hospitals in Amman, coordinating closely with the Jordan Hashemite Charity Organization (JHCO), partner medical facilities, and other service providers to ensure patients receive dignified, timely, and well-coordinated care across medical, psychosocial, and basic support components.</p><p>To strengthen the program's clinical coordination and case management capacity, Anera Jordan is seeking a consultant to serve as Medical Coordinator on a part-time basis for a period of six months.</p><p><br></p><p><b>Objective of the Consultancy</b></p><p>The objective of this consultancy is to provide specialized medical coordination and case management support to the Gaza Support Program, ensuring that all active patient cases are accurately tracked, clinically coordinated, and managed throughout their treatment journey in Jordan. The consultant will serve as the primary clinical liaison with JHCO and partner hospitals, maintain real-time case management records, and contribute to program reporting and documentation — enabling the program team to deliver effective, evidence-based, and dignified care to displaced Palestinian patients and their families.</p><p><br></p><p><b>Scope of Work</b></p><p><b>The consultant will be responsible for the following:</b></p><ul><li><b>Case Management &amp; Patient Tracking</b>: To manage the full case management cycle for medical evacuation cases — including registration, profiling, documentation, referrals, treatment updates, and closure within the IM system (e.g., Activity Info) — while maintaining complete, accurate, and real-time case files and trackers, conducting periodic data quality checks, monitoring cost utilization against category ceilings, and escalating systemic issues or high-risk/urgent cases to the Project Manager in a timely manner.</li></ul><p><br></p><ul><li><b>Medical Coordination &amp; Partner Liaison</b>: To serve as the day-to-day medical and clinical liaison with JHCO focal points and partner hospitals under the Project Manager's strategic oversight, including participating in and documenting clinical coordination meetings, supporting medical case conferences, and flagging non-medical support needs to the Project Officer without independently authorizing such services.</li></ul><p><br></p><ul><li><b>Patient &amp; Family Support Coordination</b>: To conduct field visits and medical/psychosocial needs assessments and follow-up with patients and families, escalating protection, mental health, or welfare concerns in line with Anera's referral pathways, non-displacement policy, and safeguarding principles, and contributing clinical context to patient story documentation in accordance with Do No Harm principles.</li></ul><p><br></p><ul><li><b>Reporting, MEAL &amp; Data Management</b>: To prepare structured monthly case management progress reports and contribute verified case data, narrative inputs, and clinical indicators to monthly, quarterly, and donor reports and MEAL dashboards, while maintaining strict confidentiality and data protection standards for all patient information.</li></ul><p><br></p><ul><li><b>Technical Support &amp; Capacity Building</b>: To develop or update standardized clinical documentation tools, case templates, and SOPs for Project Manager approval, while providing technical guidance to Program Volunteers and contributing to team capacity building on case management, referral pathways, and documentation standards.</li></ul><p><br></p><p><b>Deliverables</b></p><ul><li>Update Medical evacuation tracker, generate case files for patients, and flag urgent cases that may exceed the funding cap. / Monthly, ongoing</li><li>Act as clinical liaison with JHCO and partner hospitals; attend coordination meetings and share MoMs. / Monthly, ongoing&nbsp;</li><li>Conduct regular patient follow-up visits, needs assessments, and escalate protection/safeguarding concerns. / Monthly, ongoing&nbsp;</li><li>Submit a report covering caseload status, risks, service gaps, and cost overview / By the 5th of each month</li><li>support beneficiary data management, support MEAL data inputs through data collection and reporting, and ensure accurate documentation and record-keeping.&nbsp;&nbsp;Months 1–2 (initial), Month 5 (final review)</li><li>Final report with caseload summary, outcomes, handover notes, and recommendations. / Last 5 working days</li></ul><p><br></p><p><b>Duration &amp; Level of Effort</b></p><p>The consultant will work 15 days per month across the 5-month contract period (75 days total), operating from the Anera Jordan field office with regular field visits to hospitals, treatment facilities, and accommodation sites. Working days will be agreed with the Project Manager in advance on a monthly basis. The exact start date will be confirmed upon contracting.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Qualifications &amp; Experience</b></p><ul><li>Bachelor's degree in Medicine, Public Health, Health Management, or a closely related field; advanced degree is an asset.</li><li>Minimum 3–5 years of relevant professional experience in case management, health coordination, or medical program support in a humanitarian or development context.</li><li>Demonstrated experience working with vulnerable populations including patients, refugees, or displaced persons; prior experience with medical evacuation programs or hospital coordination is a strong asset.</li><li>Strong data management and reporting skills; experience maintaining case trackers, beneficiary databases, or similar tools (Excel, Kobo, or similar) — this is a core requirement.</li><li>Familiarity with JHCO operational frameworks, Jordanian health system referral pathways, or MHPSS principles is highly desirable.</li><li>Strong organizational, coordination, and interpersonal skills; ability to work effectively across multiple partners in a fast-paced environment.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with data management platforms is an advantage.</li><li>Fluent Arabic and working proficiency in English (written and verbal).</li><li>Ability to handle sensitive, confidential information with professionalism, discretion, and cultural sensitivity.</li><li>Demonstrated ability to work independently, manage competing priorities, and deliver quality outputs within agreed timelines — as required of a consultancy engagement.</li></ul><p><br></p><p><b>Reporting &amp; Supervision</b></p><p>The consultant will report to the Project Manager – Gaza Support Program, with oversight from the Deputy Director of Programs (DDP) at Anera Jordan.&nbsp;</p><p><br></p><p><b><span></span>Safeguarding &amp; Code of Conduct</b></p><p>Given that the program serves vulnerable, war-affected children, the consultant must adhere at all times to Anera's Child Safeguarding Policy, Code of Conduct and Protection from Sexual Exploitation and Abuse (PSEA) standards. The selected consultant will be required to sign these policies prior to commencing work and may be subject to reference and background checks. Any safeguarding or child protection concern must be reported immediately to the Project Manager.</p><p><br></p><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <p>All NRC employees are expected to work in accordance with the organization s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.</p> <p> </p> <p> <br> <strong>1.Role and responsibilities</strong> <br>NRC is implementing a Shelter Programme in Zaatari and Azraq refugee camps in Jordan to improve the living conditions of refugees through the provision of adequate shelter assistance and support to meet their basic needs. The Shelter Technical Assistant is responsible for planning, supervising, and monitoring shelter maintenance and construction activities, ensuring that implementation is completed safely, efficiently, on time, and in accordance with approved technical specifications, quality standards, and NRC procedures.</p> <p> <br> <strong>Generic responsibilities :</strong> <br>These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.</p> <p> <br>1.Adhere to NRC policies, tools, handbooks and guidelines<br>2.Assist in the implementation of the Shelter programme according to the agreed plan of action<br>3.Implements independently procedures and activities within own function or core competency as delegated<br>4.Organize and deliver assigned tasks in line with agreed priorities, quality standards, and deadlines.<br>5.Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team<br>6.Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work<br>7.Prepare and develop status reports as required by management<br>8.Ensure proper filing of documents<br>9.Promote and share ideas for improvement in your area of expertise</p> <p> <br> <strong>Specific responsibilities:</strong> <br>These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.</p> <p> <br> Resolves engineering problems by collecting and analyzing information; researching, analyzing, adapting, and modifying engineering techniques; recommending solutions; preparing drawings, schematics, and diagrams; evaluating components, materials, and suppliers; resolving design integration issues; developing specifications and safety standards; performing installations.<br> Supervise daily shelter construction, maintenance, and rehabilitation activities to ensure compliance with approved technical specifications, BoQs, safety requirements, and quality standards.<br> Monitor the performance of incentive-based volunteers and skilled labourers, ensuring work is completed efficiently and according to agreed schedules.<br> Conduct relevant assessments in the camp, including but not limited to caravan repairing assessment.<br> Following up with labors and making sure that all requested tasks are done based on the agreed specifications, requirements, quality, and on time.<br> Reporting work progress on daily, weekly or monthly basis as it will be agreed with the line manager based on the available workload and based on the nature of the given task.<br> Prepare detailed plans for project implementation and ensure follow up and updating of the plan during implementation.<br> Prepare material requests, dispatch forms, and quantity estimates based on approved designs and Bills of Quantities (BoQs).<br> Immediately report implementation challenges, delays, risks, and technical issues, together with proposed mitigation measures.<br> Other functions that might be assigned by the supervisor.</p> <p> <br> <u>Critical interfaces:</u> <br>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p> <p> <br> Relevant Core Competency implementation staff<br> Support teams, Finance, HR, Admin and Logistics<br> Communications staff<br> Protection staff<br> M&amp;E department<br> UNHCR Technical unit</p> <p> <br>Scale and scope of position:<br>Staff: IBV S<br>Stakeholders: UNHCR, SRAD, INGOs in the camp<br>Budgets: NA<br>Information: NRC Databases, Agresso, Intranet<br>Legal or compliance: Terms of employment</p> <p> <b><br></b></p><p> <b><u>1. Professional competencies</u> <br></b>These are skills, knowledge and experience that are important for effective performance.<br>Generic professional competencies:</p> <p> <br> Experience from working within technical expertise in a humanitarian/recovery context<br> Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant vocational qualification<br> Previous experience from working in complex and volatile contexts<br> Documented results related to the position s responsibilities<br> Some knowledge of English</p> <p> <br> <u>Context/ Specific skills, knowledge and experience:</u> </p> <p> <br> B.A degree in engineering, Civil/Architectural/Mechanical/Electrical engineering.<br> 1 year of experience</p> <p> <br>2. Behavioural competencies <br>These are personal qualities that influence how successful people are in their job. NRC s Competency Framework states 12 behavioural competencies, and the following are essential for this position:</p> <p> <br> Handling insecure environment<br> Planning and delivering results<br> Managing resources to optimize results<br> Empowering and building trust<br> Communicating with impact and respect</p> <p> <br> <br> <strong>3 Performance Management</strong> <br>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p> <p> <br> The Job Description<br> The Work and Development Plan<br> The Mid-term/End-of-trial Period Performance Review Template<br> The End-term Performance Review Template<br> The NRC Competency Framework</p> <p> </p> <p> <u>Other: </u> <u> </u> <u>Duration and type of contract: until 31 Dec2026- Non renewable </u> </p></div></section>

<p><h4>Position summary</h4> <p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete</p><p></p>

<p><h4>Position summary</h4> <p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety</p><p></p>

<p><h4>Position summary</h4> <p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A leading vocational and technical institution operating at a national level and playing a strategic role in workforce development and skills transformation.</p><p>The organization partners closely with government entities, international development partners, and the private sector.</p><p>The organization delivers industry-driven programs that combine practical training, modern facilities, and strong private-sector partnerships to ensure graduates are equipped with relevant, in-demand skills.</p><p>With a focus on quality, innovation, and employability, the institution adopts a competency-based learning model and continuously updates its programs to respond to evolving economic and workforce requirements. It operates across multiple locations in Jordan and serves a diverse student population, contributing to national workforce development and economic growth.</p><p>The organization offers a professional, collaborative work environment and is committed to investing in its people through continuous learning, clear career paths, and a strong performance-driven culture.</p><p><br></p><p><b>Role Purpose</b></p><p>The Internal Audit Manager is responsible for establishing, managing, and improving company Internal Audit Unit. The role provides independent and objective assurance and advisory services to the Audit Committee and management on governance, risk management, internal controls, compliance, operational efficiency, safeguarding of assets, and achievement of company strategic objectives.</p><p>The role covers company branches, departments, programs, systems, funding sources, donor funded projects, and vocational training operations.</p><p><br></p><p><b><span></span>General Duties and Responsibilities</b></p><p>• Develop, maintain, and periodically update the Internal Audit Charter for review and approval by the Audit Committee.</p><p>• Develop the internal audit universe and prepare a risk based annual internal audit plan for Audit Committee review and approval.</p><p>• Conduct periodic risk assessments to identify key financial, operational, compliance, IT, fraud, donor, and strategic risks.</p><p>• Conduct financial, operational, compliance, performance, IT, and special audits in accordance with the approved internal audit plan.</p><p>• Evaluate the adequacy and effectiveness of governance, risk management, and internal control systems.</p><p>• Review compliance with company policies, procedures, delegated authority matrix, donor agreements, regulatory requirements, and applicable standards.</p><p>• Review key operational areas, including student admissions, registration, attendance, tuition and fees, scholarships, discounts, waivers, refunds, receivables, completion records, and certification.</p><p>• Review donor funded programs, restricted funds, eligible expenditures, budget utilization, supporting documents, donor reporting, and compliance with funding agreements.</p><p>• Review procurement, tendering, vendor selection, purchase orders, goods receipt, service acceptance, contract management, payment controls, and segregation of duties.</p><p>• Review branch operations, workshops, laboratories, stores, tools, equipment, occupational safety controls, and safeguarding of the assets.</p><p>• Periodically examine and report on the fixed assets register, including asset tagging, physical verification, additions, disposals, depreciation, and reconciliation with accounting records.</p><p>• Review key system controls over ERP, SIS, HR systems, eFawateercom, JoFotara, user access rights, segregation of duties, master data, system interfaces, and audit trails.</p><p>• Conduct special investigations, fraud reviews, or ad hoc audit assignments as requested by the Audit Committee or as required by emerging risks.</p><p>• Prepare clear audit reports covering observations, root causes, risk ratings, impact, recommendations, responsible owners, and agreed action plans.</p><p>• Present significant audit findings, high risk issues, overdue actions, and emerging risks to senior management and the Audit Committee.</p><p>• Maintain a follow up tracker and monitor the implementation of agreed audit recommendations.</p><p>• Provide independent advisory support on policies, procedures, controls, process improvement, compliance, and operational efficiency without assuming management responsibility.</p><p>• Support the development of a strong control culture across the company through awareness, guidance, and training.</p><p>• Coordinate, where required, with external auditors, donors, regulators, consultants, and other assurance providers.</p><p>• Lead, supervise, and develop the internal audit team, where applicable.</p><p>• Ensure confidentiality, integrity, and proper safeguarding of audit information and working papers.</p><p>• Undertake any other duties assigned by the Audit Committee or senior management, provided that such duties are consistent with the independence, objectivity, and mandate of the Internal Audit Unit.</p><p><br></p><p><b>Independence and Reporting Structure</b></p><p>• The Internal Audit Manager reports functionally to the Audit Committee of the Board of Directors.</p><p>• The Internal Audit Manager has a dotted administrative reporting line to the CEO.</p><p>• The Internal Audit Manager shall have direct and unrestricted access to the Audit Committee.</p><p>• The Internal Audit Manager shall have unrestricted access to records, systems, personnel, branches, physical assets, documents, and information necessary to perform audit responsibilities.</p><p>• The Internal Audit Manager shall be free from undue influence or interference in determining audit scope, performing audit work, and communicating audit results.</p><p>• Any limitation on audit scope, access, resources, or independence shall be reported to the Audit Committee.</p><p>• The Internal Audit Manager shall not assume management responsibility for designing, implementing, or operating internal controls.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications, Skills, Knowledge, and Experience:</b></p><p>• Bachelor’s degree in accounting, Finance, Business Administration, or a related field.</p><p>• Professional certification is preferred, such as CIA, CPA, ACCA, CISA, CFE, CMA, or equivalent.</p><p>• Minimum of 10 years of relevant experience in internal audit, external audit, risk management, compliance, governance, or internal control, including at least 3 years in a managerial role.</p><p>• Strong knowledge of internal audit standards, risk-based auditing, internal controls, governance, fraud risk, compliance, and assurance practices.</p><p>• Experience in multi-branch or multi-site operations, preferably in education, vocational training, non-profit, donor funded, or service-based organizations.</p><p>• Knowledge of the TVET sector, including regulations, funding models, quality assurance, accreditation, student lifecycle controls, and program delivery risks, is preferred.</p><p>• Experience in auditing or managing donor grants, restricted funds, eligible expenditure, donor reporting, and compliance requirements.</p><p>• Understanding of delegated authority frameworks, procurement controls, approvals, accountability, and segregation of duties.</p><p>• Strong analytical, problem solving, report writing, communication, presentation, and stakeholder management skills.</p><p>• Excellent written and verbal communication skills in English and Arabic.</p><p>• Proficiency in data analytics and audit tools such as Excel, Power BI, ACL, IDEA, SQL, or equivalent.</p><p>• Awareness of emerging risks, including cybersecurity, data privacy, system access controls, fraud risks, artificial intelligence, and digital transformation risks.</p><p>• High level of integrity, confidentiality, independence, objectivity, professional ethics, and attention to detail.</p><p>• Ability to manage multiple assignments, meet deadlines, and work effectively with senior management and the Audit Committee.</p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED CERTIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> HR &amp; Administrative Manager (SME) <ul> <li><span>Posting Date</span>: 11/08/2026</li> <li><span>Ref</span>: SJOR-152</li> <li><span>Position</span>: HR &amp; Administrative Manager (SME)</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman - Sahab</li> <li> </li><li><span>Sector</span>: Manufacturing</li> <li><span>Years of Experience</span> 8 to 10 years </li> <li> </li><li><span>Qualification</span>: Bachelor Degree in Business Administration or related field</li> <li><span>Salary</span>: Up to JOD 1500 </li> <li><span>Workdays</span>: 5 </li> <li> </li><li><span>Description</span>: <span><span>A leading manufacturing company is looking for an experienced HR &amp; Administrative Manager to lead HR operations and oversee administrative, facility, security, and government relations activities at its manufacturing site in Sahab.</span></span> <span><span>Key Responsibilities</span></span> <ul> <li><span><span>Manage full-cycle HR operations including workforce planning, recruitment, employee relations, performance management, onboarding, and offboarding.</span></span></li> <li><span><span>Manage HRMS systems, employee records, attendance, leave balances, and payroll input data.</span></span></li> <li><span><span>Ensure compliance with Jordanian Labor Law, Social Security regulations, and factory safety requirements.</span></span></li> <li><span><span>Handle employee grievances, disciplinary procedures, and workplace conflicts.</span></span></li> <li><span><span>Oversee site administration, facility maintenance, and daily operational support.</span></span></li> <li><span><span>Manage on-site security operations, including access control and guard shift schedules.</span></span></li> <li><span><span>Ensure proper hygiene and industrial sanitation standards across production areas, offices, and cafeteria.</span></span></li> <li><span><span>Manage relationships with government authorities, labor inspectors, and Social Security representatives.</span></span></li> <li><span><span>Maintain effective relationships with local community leaders and municipal bodies in the Sahab industrial area.</span></span></li> </ul> <span><span>Requirements</span></span> <ul> <li><span><span>Bachelor's degree in Human Resources, Business Administration, or a related field.</span></span></li> <li><span><span>8–10+ years of progressive HR and administrative management experience, preferably within manufacturing or industrial environments.</span></span></li> <li><span><span>Strong hands-on experience with HRMS systems.</span></span></li> <li><span><span>Good command of English; Arabic native/fluent.</span></span></li> <li><span><span>Strong communication, negotiation, leadership, and conflict-resolution skills.</span></span></li> <li><span><span>Assertive, hands-on, and emotionally intelligent personality.</span></span></li> <li><span><span>Familiarity with the Sahab industrial area and local community dynamics is highly preferred.</span></span></li> <li><span><span>Must be currently residing in Jordan.</span></span></li> <li><span><span>Candidates must be available to join within 30 days maximum.</span></span></li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<p>The Assistant Project Manager supports the Project Manager in the planning, coordination, and delivery of the project. The role assists in managing project activities, monitoring progress, coordinating multidisciplinary teams, tracking risks and actions, and ensuring project objectives are achieved in accordance with the agreed scope, programme, budget, quality, and client requirements.</p><p>Roles &amp; Responsibilities</p><ul><li>Support the Project Manager in the day-to-day management of the project.</li><li>Coordinate activities between design consultants, and client representatives.</li><li>Monitor project programme, milestones, and deliverables, highlighting any delays or risks.</li><li>Prepare and maintain project reports, dashboards, meeting minutes, and action trackers.</li><li>Assist in managing project scope, change requests, and risk registers.</li><li>Coordinate multidisciplinary design reviews and ensure timely resolution of technical issues.</li><li>Monitor consultant performance against contractual obligations.</li><li>Support the review of design deliverables for completeness and compliance with project requirements.</li><li>Assist with procurement activities, technical evaluations, and contract administration as required.</li><li>Coordinate stakeholder meetings, workshops, and client presentations.</li><li>Monitor project documentation and ensure proper document control procedures are followed.</li><li>Support quality assurance and compliance with project management procedures.</li><li>Assist during construction by coordinating responses to RFIs, reviewing progress, and tracking outstanding actions.</li><li>Support project close-out activities, including handover documentation, lessons learned, and final reporting.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Architecture, or a related discipline. A Master's degree is an advantage.</li><li>Minimum 1-3 years of experience in project management or project coordination.</li><li>Experience on large-scale building, stadium, infrastructure, or mixed-use developments.</li><li>Experience working with multidisciplinary consultant teams.</li><li>Familiarity with all project phases from design through handover</li><li>PMP (Project Management Professional) or equivalent certification is preferred.</li><li>Good understanding of project management principles and methodologies.</li><li>Knowledge of design coordination, and contract administration.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p>To enable an easy buying experience for all customers throughout the complete payment process.</p><br><p>This includes in particular:</p><br><ul><li>Anchoring a pragmatic approach to true customer focus in decision-making.&nbsp;</li><li>Setting the foundation for an easy payment experience when meeting the customer.</li><li>Maximizing potential improvements for an effective, efficient and secure payment process</li><li>Ensure a safe operation and transfer the money in the store and make sure that all cash handling process in the right place.</li></ul><p><strong>Key Assignment</strong></p><br><ul><li>Ready and available to help customers when needed and I have the knowledge, confidence, and desire to make customer payment easy.</li><li>Process a cash - credit card and other payment methods transaction accurately and with safety Measures against forgery according to operating procedures.</li><li>Accurately register products and register payment from customers according to given routines &amp; understanding the importance of accurate stock inventory and how my own actions impact on this.</li><li>Listening to feedback from customer when given and passing this on to managers</li><li>work together with other functions to improve the shopping experience for our customers in order to generate more sales.</li><li>Know the check-out action plan and support the goals and targets given by the manager, which ensures the delivery of department action plan, also overview of the store and customer Experience action plans &amp; understand how checkout action plan supports this.</li><li>Follow cash handling procedures to ensure the security of money handling and find more effective ways of working to reduce costs.</li><li>Understand the impact the actions on the financial results of my area and know which results I have influence over and how to balance this with the needs of my customers.</li><li>Pass on knowledge to colleagues and encourage them to do the same, keep colleagues informed so that they can perform their roles effectively.</li><li>Know levels of authorisation to solve payment problems when they occur and recognise when need to escalate an issue to someone with higher authorization.</li></ul><p><strong>Functional / Technical Skills :</strong></p><br><ul><li>Solid understanding of all aspects of the home-to home shopping experience, especially within the payment process</li><li>Proven leadership knowledge in a people-centric organization.</li><li>Change management. IKEA Brand, IKEA culture and values. Local customer insights, including sources..</li><li>Knowledge of working methods according to work focus.</li><li>Legal requirements and third-party contracts.</li><li>Ability to work independently and reliably on agreed working methods.</li><li>Good communication, negotiation and influencing skills.&nbsp;</li><li>Ability to find solutions for customer and operational issues.</li><li>Good attention to details by being persistent, structured and accurate.</li><li>Very perceptive with that ability to implement solutions quickly.</li></ul><br>Qualifications<br><ul><li>Experience of working in a high volume and fast-paced retail environment.</li><li>Ability to priorities and organize own work to make efficient use of time available.</li><li>Ability to handle several tasks at the same time.</li><li>Ability to work in a multi-tasking environment.</li><li>Experience of customer focus and customer service.</li><li>Good at quickly building rapport with people from different (cultural) backgrounds</li><li>Emotional resilience and ability to handle conflict (assertive and able to remain calm when confronted with angry and/or upset customers).</li><li>Ability to use and take personal initiatives and to make considered decisions.</li><li>Ability to work alone but also as a team player.</li><li>Common sense.</li><li>Attention to detail.</li><li>A flexible approach/open to change.</li><li>Computer literate.</li></ul><br>Additional Information<br><p><strong>* Local employment regulations applies</strong></p><br><br><br> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>Stewarding attendant</strong></p> <ul> <li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li> <li>Operate an industrial dishwasher</li> <li>Responsible for the cleanliness and sanitizing of all surfaces</li> <li>Keep floors and work areas clear of hazards and obstruction</li> <li>Responsible for the operation of kitchen cleaning equipment</li> <li>Operate dish machines for washing all hotel dishes including chinaware, glassware and flatware</li> <li>Maintain a hygienic working environment in accordance with health department regulations, brand and departmental standards</li> <li>Ensure the kitchen colleagues have the dishes and silverware required and guests have clean dishes</li> <li>Check the washing equipment is in good working order and inform supervisor of any problems or anomalies</li> <li>Sort, stack dishes, and load/unload dishwasher</li> <li>Sort, stack and store all cleaned items in an organized and safe manner</li> <li>Ensure all breakages and chipped items are removed from circulation and inventoried</li> <li>Ensure floors are dry and clean at all times</li> <li>Follow department policies, procedures and service standards</li> <li>Maintain a clean and safe work environment</li> <li>Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager</li> <li>Follow all policies and procedures ascertained by the hotel</li> </ul> <h4>Qualifications</h4> <p>Your experience and skills include:</p> <ul> <li>Organized and a great team player</li> <li>Passionate about maintaining a clean and safe working environment</li> <li>Understanding of food safety and hygiene</li> <li>Previous experience not required</li> <li>Strong interpersonal and problem-solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work well under pressure in a fast paced environment</li> <li>Ability to work cohesively as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> <li>Able to work consistent night shifts</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>Stewarding attendant</strong></p> <ul> <li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li> <li>Operate an industrial dishwasher</li> <li>Responsible for the cleanliness and sanitizing of all surfaces</li> <li>Keep floors and work areas clear of hazards and obstruction</li> <li>Responsible for the operation of kitchen cleaning equipment</li> <li>Operate dish machines for washing all hotel dishes including chinaware, glassware and flatware</li> <li>Maintain a hygienic working environment in accordance with health department regulations, brand and departmental standards</li> <li>Ensure the kitchen colleagues have the dishes and silverware required and guests have clean dishes</li> <li>Check the washing equipment is in good working order and inform supervisor of any problems or anomalies</li> <li>Sort, stack dishes, and load/unload dishwasher</li> <li>Sort, stack and store all cleaned items in an organized and safe manner</li> <li>Ensure all breakages and chipped items are removed from circulation and inventoried</li> <li>Ensure floors are dry and clean at all times</li> <li>Follow department policies, procedures and service standards</li> <li>Maintain a clean and safe work environment</li> <li>Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager</li> <li>Follow all policies and procedures ascertained by the hotel</li> </ul> <h4>Qualifications</h4> <p>Your experience and skills include:</p> <ul> <li>Organized and a great team player</li> <li>Passionate about maintaining a clean and safe working environment</li> <li>Understanding of food safety and hygiene</li> <li>Previous experience not required</li> <li>Strong interpersonal and problem-solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work well under pressure in a fast paced environment</li> <li>Ability to work cohesively as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> <li>Able to work consistent night shifts</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>AFCAP V: Jordan SWA Transient Aircraft Services: Site Manager (Secret Clearance)<br><br><p><b>Belong, Connect, Grow, with&nbsp;KBR!&nbsp;</b>&nbsp;</p><br><br><br><p><b>Program Summary</b>&nbsp;</p><br><br><p>KBR, through the AFCAP V Program,&nbsp;assists&nbsp;the U.S. Air Force by offering Southwest Asia Transient Aircraft Services (SWA TAS). These services&nbsp;facilitate&nbsp;essential&nbsp;aircraft&nbsp;arrivals and departures&nbsp;services&nbsp;for United States and Coalition Forces. Alongside SWA Transient Aircraft Services, KBR delivers Engineering Support, NTV Leasing, LAMS, Power Production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.&nbsp;</p><br><br><br><p><b>Job Summary</b>&nbsp;</p><br><br><p>The Site Manager&nbsp;is responsible for&nbsp;the day-to-day management, coordination, and performance of all Transient Aircraft Services (TAS) operations at an assigned location within the Southwest Asia Area of Responsibility (AOR). Reporting directly to the Lead Site Manager, the Site Manager ensures&nbsp;aircraft&nbsp;servicing operations are executed safely, efficiently, and in full compliance with the Performance Work Statement (PWS), contractual requirements, applicable Technical Orders, airfield safety standards, and U.S. Government/U.S. Air Force directives.&nbsp;</p><br><br><br><p>This position provides leadership across all flight line operations, including&nbsp;aircraft&nbsp;arrival, marshaling, parking, servicing, turn-around, and departure activities, while overseeing all assigned personnel supporting TAS operations. The Site Manager is accountable for&nbsp;maintaining&nbsp;operational continuity, coordinating with Government stakeholders, and delivering consistent performance in a high-tempo, 24/7/365 austere environment.&nbsp;</p><br><br><br><p><b>Roles and Responsibilities&nbsp;</b>&nbsp;</p><br><br><ul><li><p>Maintain a ZERO Harm workplace by enforcing strict adherence to flight line safety standards, FOD prevention programs, and tool control procedures&nbsp;at all times.&nbsp;</p><br><br></li></ul><ul><li><p>Ensure full compliance with Environmental, Safety, and Quality Assurance requirements; provide documentation, reporting, and support to all compliance programs.&nbsp;</p><br><br></li></ul><ul><li><p>Provide daily oversight of TAS operations, including&nbsp;aircraft&nbsp;arrival, marshaling, parking, servicing, turn-around, and departure activities to ensure PWS performance&nbsp;objectives&nbsp;are met.&nbsp;</p><br><br></li></ul><ul><li><p>Lead,&nbsp;supervise, and mentor assigned&nbsp;flight line&nbsp;personnel to deliver safe, efficient, and high-quality&nbsp;aircraft&nbsp;servicing operations.&nbsp;</p><br><br></li></ul><ul><li><p>Establish and&nbsp;maintain&nbsp;a culture of accountability, discipline, safety, and customer-focused service delivery.&nbsp;</p><br><br></li></ul><ul><li><p>Coordinate daily tasking and priorities; assign work,&nbsp;monitor&nbsp;execution, and resolve operational challenges&nbsp;impacting&nbsp;aircraft&nbsp;flow and mission execution.&nbsp;</p><br><br></li></ul><ul><li><p>Schedule personnel (shifts, rotations, coverage) to&nbsp;maintain&nbsp;required 24/7/365 service levels, including surge and contingency operations.&nbsp;</p><br><br></li></ul><ul><li><p>Inspect and audit in-process and&nbsp;completed&nbsp;work to verify compliance with PWS requirements, Technical Orders, and&nbsp;airfield&nbsp;procedures; implement corrective actions as&nbsp;required.&nbsp;</p><br><br></li></ul><ul><li><p>Oversee execution of&nbsp;aircraft&nbsp;ground handling and servicing operations to ensure safety, efficiency, and compliance with applicable standards.&nbsp;</p><br><br></li></ul><ul><li><p>Monitor performance trends,&nbsp;identify&nbsp;operational risks, and implement corrective actions to sustain mission readiness.&nbsp;</p><br><br></li></ul><ul><li><p>Maintain effective coordination with Government stakeholders (COR, ACO, Airfield Management, Maintenance Operations Center (MOC), and other mission partners).&nbsp;</p><br><br></li></ul><ul><li><p>Ensure&nbsp;accurate&nbsp;documentation, reporting, and&nbsp;records&nbsp;management, including staffing reports, performance metrics, and operational deliverables.&nbsp;</p><br><br></li></ul><ul><li><p>Manage on-site equipment, vehicles, and operational resources; coordinate maintenance, accountability, and logistical support as&nbsp;required.&nbsp;</p><br><br></li></ul><ul><li><p>Produce&nbsp;required&nbsp;operational deliverables and reports (daily/weekly/monthly), ensuring accuracy and timeliness.&nbsp;</p><br><br></li></ul><ul><li><p>Support transition, mobilization, and demobilization activities as&nbsp;required&nbsp;to&nbsp;maintain&nbsp;continuity of operations.&nbsp;</p><br><br></li></ul><ul><li><p>Plan, organize, and prioritize multiple competing requirements in an austere environment while&nbsp;maintaining&nbsp;mission focus and operational efficiency.&nbsp;</p><br><br></li></ul><ul><li><p>Perform&nbsp;additional&nbsp;duties and special&nbsp;projects as&nbsp;assigned by the Lead Site Manager.&nbsp;</p><br><br></li></ul><br><p><b>Basic Qualifications&nbsp;</b>&nbsp;</p><br><br><ul><li><p>Must be a U.S. citizen </p><br><br></li></ul><ul><li><p>Ability to obtain/maintain&nbsp;a SECRET clearance </p><br><br></li></ul><ul><li><p>Ability to&nbsp;maintain&nbsp;operational continuity across rotations and work within Government-led governance rhythms&nbsp;</p><br><br></li></ul><ul><li><p>Minimum&nbsp;10&nbsp;years of experience in aviation operations,&nbsp;aircraft&nbsp;maintenance, or Transient Aircraft Services&nbsp;</p><br><br></li></ul><ul><li><p>Minimum 5 years of experience managing multi-site or regional flight line operations&nbsp;</p><br><br></li></ul><ul><li><p>Demonstrated experience supporting U.S. Air Force or DoD aviation operations&nbsp;</p><br><br></li><li><p>Proven&nbsp;leadership experience&nbsp;supervising&nbsp;teams in high-tempo environments&nbsp;</p><br><br><br></li></ul><p><b>Strong knowledge of:&nbsp;</b></p><br><br><p>Aircraft&nbsp;ground handling and servicing procedures&nbsp;</p><br><br><p>Airfield operations and safety requirements&nbsp;</p><br><br><p>Technical Orders and maintenance documentation processes&nbsp;</p><br><br><br><p><b>Preferred Qualifications</b>&nbsp;</p><br><br><ul><li><p>Prior experience managing TAS operations at locations such as:&nbsp;</p><br><br></li></ul><ul><li><p>Prince Sultan Air Base </p><br><br></li></ul><ul><li><p>Al Udeid Air Base </p><br><br></li></ul><ul><li><p>Al Dhafra Air Base </p><br><br></li></ul><ul><li><p>Ali Al Salem Air Base </p><br><br></li></ul><ul><li><p>Muwaffaq Salti Air Base&nbsp;</p><br><br></li></ul><ul><li><p>Prior experience supporting U.S. Air Force TAS operations&nbsp;</p><br><br></li></ul><br><br><p><b>KBR Benefits</b>&nbsp;</p><br><br><p>KBR offers a selection of competitive lifestyle benefits which could include&nbsp;401K plan with company match, medical, dental, vision, life insurance, AD&amp;D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. </p><br><br><br><br><br> </div>

<p>Responsibilities: The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty. Welcome guests upon arrival and provide a warm, professional, and personalized experience. Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. Assist guests with check-in, check-out, and general hotel inquiries. Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution. Coordinate with other hotel departments to ensure seamless guest experiences. Conduct daily guest engagement activities and follow up on guest feedback. Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made. Maintain accurate guest profiles and update relevant information in the hotel system. Promote hotel facilities, services, and special offers to guests. Monitor guest satisfaction levels and contribute to improving service quality. Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling). Support the Front Office team during peak operational periods when required. Ensure compliance with hotel policies, procedures, and brand standards. Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. Meet the required daily quota for Guest courtesy calls as established by management. Conducts show around of the hotel when requested. Maintain a complete knowledge of: Hotels features/services, hours of operation. Hotels restaurant and menu price range. Hotels room types, numbers, names, amenities and location. All the Repeat Guest/ Special Guest programs and packages. All room rates, special packages and promotions. Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Follow departmental policies and procedures. Follow all safety and sanitation policies. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</p><p>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Strong guests service and problem-solving abilities.</p><p>Professional appearance and positive attitude.</p><p>Ability to work under pressure and handle multiple tasks effectively.</p><p>Strong organizational and time management skills.</p><p>Proficient in the English language (verbal &amp; written).</p><p>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</p><p>Knowledge of computerized Front Office systems required.</p><p>Must have the ability to handle cash effectively and accurately.</p>

<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p><p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards.</p><p>Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><h2>PREFERRED QUALIFICATIONS</h2><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>

<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><h4>PREFERRED QUALIFICATIONS</h4><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>