Ophthalmology Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>As a valued employee of the British Council, you already help us deliver our mission to support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>You are part of our organisation in over 200 countries and territories and where we are on the ground in more than 100 countries.</span></span></p><br><br><p><span><strong><span><span>We connect. We inspire.</span></span></strong></span></p><br><br><p><strong><u>Role purpose:</u></strong></p><br><br><p>The Head of English and School Education will support the development and delivery of a strategic portfolio of partnerships, programmes, and contracts across mixed funding streams and business models. They will ensure an overall balance of impact and financial sustainability, deliver country outcomes, and support the Country Director to ensure that benefit is achieved in country and for the UK and is suitably communicated.</p><br><br><p>The role holder with lead the English and School Education (ESE) portfolio of School Systems, Empowerment, and English Connects. They will lead contracts and programmes in-country, providing technical sector expertise, overseeing business development, and delivering quality, compliant implementation of programmes and contracts.</p><br><br><p>The role holder will share knowledge, expertise, and best practice from the country with the global ESE teams and externally.</p><br><br><p><strong><u>Role Accountabilities:</u></strong></p><br><br><p><span>This role is responsible for leading the English and School Education business in a country by turning the British Council’s global strategy into local action plans that deliver both impact and financial success. The person works closely with local and global leaders to analyse market trends, performance data, and opportunities, then develops annual business plans, sets targets, monitors progress, and takes corrective action when needed. They also ensure projects create meaningful benefits through partnerships and contribute to our wider strategic objectives.</span></p><br><br><p><span>A key part of the role is providing strong leadership to the team. This includes setting a clear vision, developing staff capabilities, managing performance, and creating an inclusive, diverse, and supportive working environment. The role also involves building relationships with governments, educational institutions, partners, and other stakeholders to identify opportunities, strengthen the British Council’s reputation, and support long-term growth.</span></p><br><br><p><span>Where appropriate and in line with the Cultural Engagement integrated income plan, the individual leads business development activities such as reviewing and approving proposals, making investment and contracting decisions, negotiating partnerships, and ensuring opportunities align with overall strategic goals. They oversee market research, competitor analysis, monitoring and evaluation processes, and use insights to improve programmes and business performance. They also represent the British Council in external forums, provide expert advice, and help influence education policies and practices.</span></p><br><br><p><span>Additionally, the role is accountable for financial and commercial performance, including reporting on income, expenditure, results, and impact against targets. A strong commitment to equality, diversity, inclusion, and anti-racism is essential, ensuring all colleagues feel valued, supported, and treated fairly while promoting a positive workplace culture.</span></p><br><br><br><p><strong>Role specific knowledge and experience</strong></p><br><br><p><strong>Essentials</strong></p><br><br><ul><li>University degree or equivalent in a relevant subject or discipline</li><li><span>Experience in a leadership role&nbsp;which involves&nbsp;oversight and accountability for&nbsp;leading and/or developing and&nbsp;delivering capacity building education&nbsp;programmes</span></li></ul><ul><li><span>Proven track record and strong experience in designing and managing English language-focused education programmes in the country where this role is based which deliver outcomes for all boys and girls </span></li><li><span>Experience of leading proposals/bids for international development education programmes which deliver results in partnership with national / federal Ministries of Education.</span></li><li><span>Good evidence of designing and implementing stakeholder engagement strategies and stakeholder management of diverse groups of stakeholders (including multilateral agencies, donors, government officials, partners, academics)</span></li><li><span>Established credibility in the field of English language </span><span>education including evidence of thought leadership within the sector</span></li></ul><br><p><strong><span>Desirables </span></strong></p><br><br><ul><li>Demonstrable understanding of broader education policies and issues as relevant to the country context</li><li>Able to plan and manage dissemination of global thought leadership outputs, such as publications</li><li>Experience of designing and leading teacher education projects, including online</li></ul><br><p><strong>Important Information</strong></p><br><br><ul><li>British Council Pay Band: 8</li><li>Department: Cultural Engagement</li><li>Contract type: Two year fixed term contract renewable upon agreement&nbsp;</li><li>Working location: Jordan</li><li>Proof of Identity requirements/right to work in country: Candidates should ensure they have the legal right to live and work in the country where the role is based.&nbsp;Visa sponsorship and relocation&nbsp;assistance&nbsp;are not provided.&nbsp;</li><li><strong><span>Closing Date: 27 September 2026 (23.59 IST)</span></strong></li></ul><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><strong><span><span>Equality, Diversity and Inclusion Statement</span></span></strong></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><strong><span><span>Safeguarding Statement</span></span></strong></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<p>A technical role seeking expertise in bid writing, grant management and effective donor management.</p><p>Day to day, this role will feel like managing a list of technical tasks such as budget tracking, donor emails and database updates, as well as carving out quiet time to write effective funding proposals and convincing reports. We are looking for someone who can translate the project team's ideas into smart log frames and persuasive arguments and someone who can use reporting to tell a powerful story about project impact. The scope of this role has the potential to grow significantly based on the strengths and ambitions of the right candidate.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Commitment to theatre, play &amp; meaningful participation</li><li>Commitment to care (humans first)</li><li>Growth mindset</li><li>Open &amp; effective communication</li><li>Resilience &amp; adaptability</li><li>Commitment to excellence (in every detail)</li></ul><h3>KEY RESPONSIBILITIES</h3><h4>Grant Management, Donor Management &amp; Reporting:</h4><ul><li>Oversee Seenaryo s Play-based learning and Theatre grants in accordance with the Seenaryo Strategy to ensure all Key Performance Indicators are met</li><li>Liaise and communicate effectively with Project Teams and Operation Teams to ensure grants are implemented successfully.</li><li>Manage donor relationships in Jordan and Palestine, including: producing management and donor reports and ensuring all reports are submitted in a timely and quality manner; liaising with donors on finances and deliverables.</li><li>Ensure that all activities operate within all policies and procedures of the organisation and donors, and comply with all relevant legislation, compliance requirements and professional standards.</li><li>Troubleshoot, identify and evaluate risks associated with the activities and take appropriate action to control the risks together with Project Teams.</li><li>As budget holder on assigned grants, manage and write complex budgets, authorise and monitor project spends and where appropriate perform other budget holder duties. All spending must be in line with donor regulations and contracted budgets.</li><li>Report on grants in line with donor deadlines, striving to tell a powerful story of impact and seeking the relevant data, learnings and project information required.</li><li>Oversee the successful implementation of Monitoring and Evaluation tools and systems, assess data for reporting purposes, feed in ideas to design of MEAL processes.</li><li>Participate in weekly fundraising meetings and Board meetings where required and communicate relevant programme, fundraising and operational updates in these meetings.</li></ul><h4>Grant Writing (Jordan &amp; Palestine):</h4><ul><li>Design projects in consultation with the project teams and write, submit and manage grant proposals, applications and supporting documents (e.g. summaries and decks on Seenaryo s work).</li><li>Work with the CEOs, Directors, and Project Teams to map donor priorities and potential funding opportunities, linking these to Seenaryo s Strategic Priorities.</li><li>Work with the CEOs, Directors, and Project Teams to support or, where agreed, lead relevant donor relationships ensuring Seenaryo is effectively represented to be best placed to secure future funding.</li><li>Work with the CEOs, Directors and the Lebanon Head of Programmes to monitor and strategically develop Seenaryo s programmes, in line with Seenaryo s Fundraising Strategy.</li><li>Take a leading role in building and fostering new relationships with donors and other partners and stakeholders, with a specific focus on international donors, embassies, international trusts and foundations and Jordan-based philanthropists.</li></ul><h4>People Management &amp; Representing Seenaryo:</h4><ul><li>In consultation with other relevant staff recruit, interview and select well-qualified new staff and ensure they are effectively inducted.</li><li>The position has the possibility of line managing external consultants and other staff which includes leading their continuous review to ensure that the team is to deliver quality implementation of projects.</li><li>Feed into activity reporting systems in Jordan (through working groups) to ensure Seenaryo s activities in Jordan are logged and recognised in the wider NGO/INGO eco-system.</li><li>Represent Seenaryo and successfully share strategic and programmatic updates where relevant at conferences, cross sectoral working groups and in donor consortiums.</li><li>As part of an ambitious and growing organisation with a united mission the role will also involve engaging with the Jordan team and wider organisation in other tasks not listed above, within reasonable expectation and in agreement with the GM s line manager e.g. contributing to the organisation of conferences, planning whole team Blue Sky meetings etc., and fundraising events in Jordan.</li></ul><h3>ESSENTIAL QUALIFICATIONS AND EXPERIENCE</h3><ul><li>More than 3 years of experience writing fundraising bids and managing grants</li><li>Experience securing and managing grants upwards of $75,000 (USD)</li><li>Experience in education and/or arts and/or the non-profit sector</li><li>Experience working with key NGO donors, Jordanian ministries or in funding consortia</li><li>Profound knowledge of and experience working in the Arab region, specifically Jordan</li><li>Fluent written and spoken English</li><li>Excellent knowledge of MS Office, Google Drive, Zoom</li></ul><h3>DESIREABLE EXPERIENCE</h3><ul><li>Master s degree or equivalent in a relevant field (e.g. education, theatre, arts, Community Development</li><li>Experience with MEAL tools, systems and data analysis</li><li>Experience in managing staff and supporting capacity development</li><li>Experience effectively integrating AI tools and processes for enhancing work experiences</li><li>Good written and spoken Arabic</li></ul>

<p>Org. Setting and Reporting In its resolution 72/279 of 31 May 2018, the General Assembly created a dedicated, impartial empowered and sustainable development-focused coordination function for the United Nations development system, drawing on the expertise and assets of all United Nations development system entities, including specialized and non-resident agencies. The Resident Coordinator system ensures the coordination of all organizations of the United Nations dealing with operational activities for development at the country level, regardless of the nature of their presence in the country. It encompasses the UN Resident Coordinator, the UN Country Team and Resident Coordinator's Office and is served by the UN Development Coordination Office. In line with this General Assembly mandate, the Resident Coordinator (RC) is the highest ranking representative of the United Nations development system (UNDS) at the country level, with the responsibility to lead United Nations country teams, and ensure system-wide accountability on the ground including through a matrixed dual reporting model - for the United Nations Sustainable Development Cooperation Framework and coordinating UN support to countries in their implementation of the 2030 Agenda. She/he brings to the role an appreciation of the breadth of assets of the United Nations in the service of sustaining peace. The Resident Coordinator is the designated representative of and reports to the Secretary-General. The Resident Coordinator also reports annually to the host Government on the system-wide implementation of the United Nations Sustainable Development Cooperation Framework. The Resident Coordinator system is focused on the advancement of sustainable development, leaving no one behind, and with the eradication of poverty in all its forms and dimensions as an overarching objective, consistent with the integrated nature of the 2030 Agenda for Sustainable Development. In performing her/his functions, the Resident Coordinator is guided by the respective United Nations Sustainable Development Cooperation Framework and international frameworks, norms and standards agreed amongst the Member States of the United Nations.</p><p>Responsibilities</p><ul><li>Represents the United Nations at the highest-levels of state and together with the relevant agency representative(s) fosters engagement with Government, civil society, bilateral and multilateral partners, academia and private sector to enable the UN development system to address national needs, priorities and sustainable development challenges to advance the 2030 Agenda and to advocate for action and acceleration on the Sustainable Development Goals (SDGs);</li><li>Ensures, as leader of the UN country team, the coordination of operational activities for development of the United Nations and system-wide response on the ground in support of countries in their implementation of the 2030 Agenda;</li><li>Leads the UN country team (UNCT) in the development, monitoring and reporting on the United Nations Sustainable Development Cooperation Framework, and enables the UNCT s implementation of the United Nations Sustainable Development Cooperation Framework, in full consultation with Government, and through engagement with diverse partners;</li><li>Coordinates UN system-wide support to Government, taking a preventive approach and identifying and mitigating risks to the achievement of the SDGs and their benefit to all;</li><li>Supports, catalyzes and advocates for the work of UNCT member agencies, funds and programmes and supports Country Representatives in reaching their agency specific goals;</li><li>Coordinates UN entities' contributions to context and trend analysis, including a high-quality Common Country Analysis, sharing key findings with the Government and keeping the Secretary-General informed, as appropriate;</li><li>Promotes and advocates for the fundamental values, standards and principles of the UN Charter, including respect for and protection of human rights and gender equality and advocacy on the SDG commitment to leave no one behind in achieving the sustainable development goals, and reaching the furthest behind first;</li><li>Together with the UN development system entities, engages, convenes and forges strategic partnerships at the national and sub-national level with diverse entities including with civil society, trade unions and employers' organizations, networks of young people, the private sector, parliamentarians, academia, media and think tanks, and the broader development community, around UN's collective support to the 2030 Agenda;</li><li>Advances, with Government and the UNCT and relevant regional entities, regional knowledge-sharing and collaboration, south-south and triangular exchanges, multicountry and transboundary initiatives in pursuit of greater system-wide results and impact on the implementation of Agenda 2030 in country;</li><li>Identifies, and leverages expertise and assets from across the UN development system, resident or non-resident, to improve shared results, addressing gaps in SDG coverage, effectively utilizing the mandates, capacities, comparative and collaborative advantages within the UN system to do so and ensures alignment of UN development efforts with national development needs and priorities, to foster coherence and impact, and to reduce overlaps, duplication and fragmentation;</li><li>Provides governance and oversight of system-wide country financing instruments. Pursues funding on behalf of the UN development system for joint UN efforts, system-wide plans and initiatives in support of the United Nations Sustainable Development Cooperation Framework and public and private financing for the implementation of Agenda 2030;</li><li>Leads continued engagement on and pursuance of the UN's normative agenda, as per international and regional treaties, conventions and recommendations in support of national capacity development in normative and operational areas, in accordance with respective mandates and based on the UN's comparative advantage, roles and responsibilities;</li><li><br></li><li><p></p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Master's degree or equivalent post graduate qualification in development studies, international relations, political science, economics, social sciences, human rights, law or closely related fields (for otherwise suitably qualified candidates, a first level university degree with a relevant combination of academic qualifications and experience may be accepted in lieu of an advanced post graduate university degree).</p><p>Job - Specific Qualification Not available.</p><p>Minimum 15 years of substantive experience and results in leadership roles at the international level is required (including five years of cumulative experience in development, human rights, rule of law peace-building or humanitarian work at country level outside of one's own country). Previous RC experience is desirable. Experience in the management and/or coordination of humanitarian programmes, disaster, and emergency response, preferably at the country level is desirable. Strong political acumen, judgement, sound understanding of regional dynamics and experience working with senior government officials and diplomats and ability to engage at various levels, using political sensitivity to handle complex national and regional contexts, is desirable. Demonstrated sound understanding of regional dynamics, ability to provide insightful analysis to senior officials and identify situations that could warrant preventive action, is desirable. Experience engaging with women's groups is desirable. Previous experience as a senior official with accountability for security (for example UN Designated Official (DO) for Security or equivalent) or previous experience in security decision-making in a complex environment is desirable.</p><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>ROLE PURPOS</b>E</p><p>The Head of Programme and Strategy (HoPS) is a new consolidated senior leadership role that brings together programme implementation, technical quality, and organisational strategy under one unified mandate. The role reports directly to the Country Director and is a standing member of the Country Management Team (CMT). The HoPS assumes full accountability for the effective delivery of all Plan Jordan programmes across all thematic areas and locations both host communities and Azraq Refugee Camp and is the primary custodian of Plan Jordan's programmatic vision, translating the Country Strategy into coherent, evidence-based, gender-transformative programming that delivers lasting impact for children, girls and young people in Jordan. The role operates deliberately across the humanitarian-development nexus, requiring a leader who can hold both dimensions simultaneously without compromising either. The post holder serves as a strategic thought partner to the Country Director, contributing to CMT leadership on organisational direction, programme innovation and evidence-based decision making, and works in close collaboration with the Head of Resources Mobilisation to ensure programme quality and evidence systematically strengthen donor engagement and resource mobilisation.</p><p>Dimensions of the Role</p><ul><li>Reports to the Country Director and is a standing member of the Country Management Team (CMT).</li><li>Directly supervises: SOYEE Programmes manager, Inclusive Education/Protection Programmes manager, Impact and Research Manager, Technical specialists, and Senior International Expert</li><li>Oversees the implementation of the Plan Jordan Country Strategy, ensuring quality, evidence-based and rights-grounded delivery across all thematic areas.</li><li>Holds a unified mandate across two dimensions: (1) programme implementation and leadership; (2) technical quality, sector strategy and programme design; where as advocacy, influencing and strategic positioning is encompassed throughout.</li><li>Ensures effective and efficient use of organisational resources, adherence to all relevant Plan policies and procedures and local laws across the full programme portfolio.</li><li>Provides technical oversight across Plan Jordan's thematic sectors: Inclusive Quality Education (IQE), SOYEE (Skills, Opportunities and Youth Economic Empowerment), Child Protection and GBV, Psychosocial Support, and Gender.</li><li>Acts as the senior representative for Plan International Jordan at governorate, national, and where relevant, international levels.</li><li>Works in close collaboration with the Head of Resources Mobilisation, the P&amp;C Manager, the Head of Support Services, and the PMU to ensure integrated, cross-functional delivery.</li></ul><p>Accountabilities</p><ol><li>Strategic Planning and Country Strategy Implementation<ul><li>Lead and support the annual planning process for the full programme portfolio, ensuring alignment with the Plan Jordan Country Strategy and Plan International's global strategies and campaigns.</li><li>Work closely with all Country Office departments to ensure project budgets are developed and implemented in tandem with the country approved budget and relevant financial policies.</li><li>Ensure that all funded projects are implemented to a consistent high standard, on time, within approved budgets and in line with approved log frames.</li><li>Review and ensure alignment of programme priorities, strategies and plans with the Country Strategy and the broader Plan International frameworks.</li></ul></li><li><ul><li><br></li></ul></li></ol><p><b>Technical expertise, skills and knowledge</b></p><p>Essential</p><ul><li>A Bachelor's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>A minimum of 10 years of progressively responsible professional experience in development and/or humanitarian programming, with at least 5 years at senior management level in an NGO or INGO environment.</li><li>Proven track record in both programme implementation leadership and technical quality management across at least two of the following sectors: child protection, education, GBV, youth economic empowerment, gender, psychosocial support.</li><li>In-depth and strategic understanding of integrated development issues and critical analysis of child poverty.</li><li>High-level knowledge of strategic planning processes and theories of child-rights programming.</li><li>Demonstrated understanding of and commitment to children's issues in Jordan and the region.</li><li>Proven understanding of gender-in-development concepts and the promotion of girls' rights in the context of international conventions (CRC, CEDAW) and the SDGs.</li><li>Strong experience in proposal development, programme design, and donor engagement across multiple funding mechanisms.</li><li>Demonstrated ability to network and liaise with UN bodies, coordination mechanisms, government authorities, and donors.</li><li>Excellent skills in project design, time management and problem-solving.</li><li>Proven skills in developing and managing effective, motivated and diverse teams.</li><li>Excellent English and Arabic language skills, both written and spoken.</li></ul><p><b>Desirable</b></p><ul><li>A Master's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>Knowledge of the national policy and legislative landscape related to education, child protection, gender, and youth in Jordan.</li><li>Experience in programming related to child labour, child marriage, girls' rights, SRHR, and ECCD.</li><li>Familiarity with Plan International's programme quality frameworks and global campaigns.</li><li>Experience working in camp or refugee settings.</li></ul><p>Plan International s Values in Practice</p><p>We are open and accountable</p><ul><li>Promotes a culture of openness and transparency, including with sponsors and donors.</li><li>Holds self and others accountable to achieve the highest standards of integrity.</li><li>Consistent and fair in the treatment of people.</li><li>Open about mistakes and keen to learn from them.</li><li>Accountable for ensuring we are a safe organisation for all children, girls &amp; young people</li></ul><p>We strive for lasting impact</p><ul><li>Articulates a clear purpose for staff and sets high expectations.</li><li>Creates a climate of continuous improvement, open to challenge and new ideas.</li><li>Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.</li><li>Evidence-based and evaluates effectiveness.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A Bachelor's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>A minimum of 10 years of progressively responsible professional experience in development and/or humanitarian programming, with at least 5 years at senior management level in an NGO or INGO environment.</li><li>Proven track record in both programme implementation leadership and technical quality management across at least two of the following sectors: child protection, education, GBV, youth economic empowerment, gender, psychosocial support.</li><li>In-depth and strategic understanding of integrated development issues and critical analysis of child poverty.</li><li>High-level knowledge of strategic planning processes and theories of child-rights programming.</li><li>Demonstrated understanding of and commitment to children's issues in Jordan and the region.</li><li>Proven understanding of gender-in-development concepts and the promotion of girls' rights in the context of international conventions (CRC, CEDAW) and the SDGs.</li><li>Strong experience in proposal development, programme design, and donor engagement across multiple funding mechanisms.</li><li>Demonstrated ability to network and liaise with UN bodies, coordination mechanisms, government authorities, and donors.</li><li>Excellent skills in project design, time management and problem-solving.</li><li>Proven skills in developing and managing effective, motivated and diverse teams.</li><li>Excellent English and Arabic language skills, both written and spoken.</li><li>A Master's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>Knowledge of the national policy and legislative landscape related to education, child protection, gender, and youth in Jordan.</li><li>Experience in programming related to child labour, child marriage, girls' rights, SRHR, and ECCD.</li><li>Familiarity with Plan International's programme quality frameworks and global campaigns.</li><li>Experience working in camp or refugee settings.</li></ul><p></p></section>

<p>The Communications and Campaigns Officer will work under the direct management and supervision of the Regional Communications and Campaigns Coordinator and support the implementation of ActionAid Arab Region s communications and campaigns strategy across regional programmes and humanitarian responses. The role will strengthen the visibility of ActionAid s work, coordinate communications with partners across the region, develop high-quality multimedia content, and ensure the timely delivery of donor visibility and communications products. Working closely with programme teams and partners, and under the guidance of the Regional Communications and Campaigns Coordinator, the Officer will contribute to storytelling, digital engagement, media products, and campaign implementation across Jordan, Lebanon, Syria, and Tunisia.</p><p><strong>Areas of Responsibilities Key Activities</strong></p><p><strong>Communications and Visibility</strong></p><ul><li>Support in Implementing the regional communications and visibility plan.</li><li>Develop high-quality communications materials including success stories, blogs, newsletters, press releases, fact sheets, presentations, and donor visibility products.</li><li>Ensure all communications products comply with ActionAid branding and donor visibility requirements.</li><li>Coordinate the production of communication materials with designers, photographers, videographers, translators, and consultants.</li><li>Maintain and regularly update regional communications assets and multimedia libraries</li></ul><p><strong>Digital Communications and Storytelling</strong></p><ul><li>Develop engaging content for social media platforms, including graphics, reels, videos, and digital campaigns.</li><li>Draft compelling human-interest stories highlighting programme impact.</li><li>Produce multimedia content including podcasts, short documentaries, interviews, and promotional videos.</li><li>Support website and digital content updates.</li><li>Monitor social media performance and prepare regular analytics reports with recommendations.</li></ul><p><strong>Partner Coordination and Programme Support</strong></p><ul><li>Coordinate communications activities with partners across Jordan, Lebanon, Syria, and Tunisia.</li><li>Follow up on the timely submission of stories, photographs, consent forms, quotes, and activity updates.</li><li>Support visibility for programme launches, workshops, campaigns, donor visits, and regional events.</li><li>Provide communications support to humanitarian responses and emergency interventions.</li><li>Ensure communication deliverables are completed according to project workplans and donor requirements.</li></ul><p><strong>Communications, Influencing and Coordination</strong></p><ul><li>Build and maintain effective working relationships with programme teams, partners, donors, consultants, and external service providers.</li><li>Coordinate with internal teams to ensure consistent messaging across regional programmes.</li><li>Support regional advocacy and campaign initiatives through strategic communications.</li><li>Represent the Communications Unit in internal coordination meetings when required.</li></ul><p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs)</strong></p><ul><li>Deliver high-quality communication products within agreed timelines.</li><li>Strengthen ActionAid Arab Region's digital visibility and audience engagement.</li><li>Ensure timely implementation of donor visibility requirements.</li><li>Maintain an organized communications archive and asset management system.</li><li>Contribute to innovation and continuous improvement of communications approaches</li></ul><p><strong>PERSON SPECIFICATIONS</strong></p><p><strong>Education and Qualifications</strong></p><ul><li>Bachelor s degree in communications, Journalism, Media, Public Relations, Marketing, or another relevant field.</li><li>Master s degree is an advantage.</li></ul><p><strong>Essential Experience</strong></p><ul><li>Minimum 3 5 years of professional experience in communications, media, public relations, or digital communications.</li><li>Experience working with NGOs, humanitarian, or international development organizations.</li><li>Demonstrated experience in content creation, digital storytelling, newsletters, and social media management.</li><li>Experience coordinating communication activities across multiple countries is an advantage.</li></ul><p><strong>Essential Knowledge</strong></p><ul><li>Strategic communications and visibility.</li><li>Digital communications and social media management.</li><li>Storytelling and content development.</li><li>Donor branding and visibility requirements.</li><li>Humanitarian and development communications.</li><li>ActionAid values and feminist leadership principles (desirable).</li></ul><p><strong>Essential skills</strong></p><ul><li>Excellent writing and editing skills in English and Arabic.</li><li>Strong graphic design skills (Canva and Adobe Creative Suite).</li><li>Video editing skills</li><li>Excellent coordination and organizational skills.</li><li>Strong interpersonal and stakeholder engagement skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Strong attention to detail and time management.</li></ul><p><strong>Language requirements</strong></p><ul><li>Fluency in English and Arabic (written and spoken).</li><li>French is an advantage</li></ul><p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs. It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation s values and code of conduct. Staff are also committed to:</p><ul><li>Leading Innovation and Change Establish a culture of excellence in respective team that values experimentation and continuous improvement</li><li>Feminist Leadership : Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li><li>AAI Values Practice: Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li><li>Promoting a healthy and safe working environment: ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a zero-tolerance policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in communications, Journalism, Media, Public Relations, Marketing, or another relevant field.</li><li>Master s degree is an advantage.</li><li>Minimum 3 5 years of professional experience in communications, media, public relations, or digital communications.</li><li>Experience working with NGOs, humanitarian, or international development organizations.</li><li>Demonstrated experience in content creation, digital storytelling, newsletters, and social media management.</li><li>Experience coordinating communication activities across multiple countries is an advantage.</li><li>Strategic communications and visibility.</li><li>Digital communications and social media management.</li><li>Storytelling and content development.</li><li>Donor branding and visibility requirements.</li><li>Humanitarian and development communications.</li><li>ActionAid values and feminist leadership principles (desirable).</li><li>Excellent writing and editing skills in English and Arabic.</li><li>Strong graphic design skills (Canva and Adobe Creative Suite).</li><li>Video editing skills</li><li>Excellent coordination and organizational skills.</li><li>Strong interpersonal and stakeholder engagement skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Strong attention to detail and time management.</li><li>Fluency in English and Arabic (written and spoken).</li><li>French is an advantage</li></ul>

<p><h4>About us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of service overview</h4> <p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p> <h4>Business unit overview</h4> <p>Core Assurance is a cornerstone of our Assurance practice, focused on delivering high-quality audits that build trust and drive sustained outcomes.</p> <p>Our teams apply deep technical expertise and leverage advanced digital tools to provide independent assurance over financial reporting. Through a human-led, tech-powered approach, we help clients meet regulatory requirements, enhance transparency, and strengthen stakeholder confidence, creating impact across industries and society.</p> <h4>How you’ll contribute</h4> <p>As an External Audit Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p> <ul> <li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li> <li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li> <li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li> <li>Testing the client organization's internal controls and processes.</li> <li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li> <li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li> <li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li> <li>Taking full ownership of external file completion.</li> <li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li> <li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li> <li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li> <li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li> <li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li> <li>Taking part in the digital initiatives and upskilling areas which align most with your team’s business needs.</li> <li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li> </ul> <h4>What you’ll bring</h4> <p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A degree in accounting, finance or any other related academic major.</li> <li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li> <li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li> <li>Experience in auditing banking/insurance clients is considered an asset.</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li> <li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li> <li>Business development and client relationship building skills.</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li> <li>Excellent project management skills.</li> <li>Experience in applying the international standards on auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives.</li> <li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li> <li>Experience in the design of engagement procedures based on risk and materiality.</li> <li>Previous experience in coaching and leading engagement teams.</li> <li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li> </ul> <h4>How you’ll make a difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why you’ll love working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<h4 ><strong >Job Title: Referral Officer FSR #818</strong></h4> <div class="ltr description_div" > <p ><strong >Location: Camps Roving</strong></p> <p ><strong >JOB SUMMARY</strong></p> <p >Seeking an individual with a minimal secondary school, diploma, college or bachelor’s degree and a strong foundation in medical terminology, ideally a skilled nurse, paramedic, or healthcare professional, to play a pivotal role in our project. You will be responsible for managing medical referrals from refugee<del datetime="2026-09-10T03:17">s’</del> camps, facilitating the processing of hospital admissions under referral and cash for health, establishing robust professional connections with different hospital<del datetime="2026-09-10T03:17">s</del> departments to facilitate the work, and provid<del datetime="2026-09-10T03:17">e</del>ing proper counseling for refugees in accessing the national health care system. This requires full awareness about the policy of refugees accessing the Ministry of Health facilities and the national health system structure.</p> <p><strong>MAIN TASKS AND RESPONS<del datetime="2026-09-10T03:17">A</del><ins datetime="2026-09-10T03:17">I</ins>BILITIES</strong></p> <ol> <li><strong>Supporting Referrals:</strong></li> </ol> <ul> <li>Ensure that hospitals and medical facilities receiving referred patients meet International Medical Corps' (IMC) minimum quality standards.</li> <li>Monitor<del datetime="2026-09-10T03:17">s</del> referred patients closely, utilizing personal visits, phone calls or any other agreed on communication channel.</li> <li>Conduct thorough follow-up for each referred patient and document outcomes in the designated records.</li> <li>Maintain updated financial and medical records for patients in the electronic system.</li> </ul> <ol> <li value="2"><strong>Primary Point of Contact:</strong></li> </ol> <ul> <li>Act as the primary liaison for person of concern (POC), which involves receiving and inputting documents, biographical data, and medical information into the electronic system.</li> <li>Provide comprehensive counseling to patients and circulate decisions related to their cases.</li> </ul> <ol> <li value="3"><strong>Establishing Professional Relationships:</strong></li> </ol> <ul> <li>Develop and maintain professional relationships with medical providers and facilities within the designated area.</li> <li>Keep an up-to-date portfolio of available services and potential costs.</li> <li>Maintain ongoing communication with healthcare providers to ensure quality patient care, patient acceptance, and smooth referrals.</li> <li>Regularly visit and update information on new medical facilities that could be beneficial for our operations.</li> </ul> <ol> <li value="4"><strong>Patient Confidentiality:</strong></li> </ol> <ul> <li>Uphold the utmost patient confidentiality, ensuring the privacy and security of all referred patients' information.</li> </ul> <ol> <li value="5"><strong>Coordination and Documentation:</strong></li> </ol> <p><strong>​</strong></p> <ul> <li>Collaborate with referral staff to fulfill new referral requests, including providing essential medical reports and other necessary documentation.</li> <li>Supply referral staff with required medical reports, investigation results, and progress notes.</li> <li>Conduct daily follow-up on admitted cases and communicate updates to referral doctors.</li> </ul> <ol> <li><strong>Admission Support:</strong></li> </ol> <ul> <li>Coordinate and assist referred patients in the admission process and facilitate access to the necessary medical services.</li> <li>Address any issues that may arise during the care of admitted patients.</li> </ul> <ol> <li value="2"><strong>Appointment Reservation:</strong></li> </ol> <ul> <li>Manage the reservation of medical appointments for referred patients with healthcare providers, ensuring timely scheduling and coordination to meet patient needs and availability.</li> </ul> <ol> <li value="3"><strong>Financial Role:</strong></li> </ol> <ul> <li>Under the supervision of the Senior Referral Officer, the Roving Referral Officer will be responsible for managing the settlement of all outpatient referral cases, including making payments at the hospital level. This role may expand to include inpatient admissions in later stages.</li> <li>Ensure timely and accurate entry of financial data into the electronic referral system and the related financial tracker, covering both outpatient and inpatient cases.</li> <li>Prepare and maintain both physical and electronic financial files for each case. This includes collecting and organizing all required documentation such as proof of registration, discharge reports, referral forms, invoices, receipts, and their translations.</li> <li>Act as a support and backup for coverage for any gaps within other hospitals.</li> </ul> <ol> <li value="4"><strong>Uploading Financial Receipts for Admission Cases:</strong></li> </ol> <ul> <li>Ensure the systematic uploading of financial receipts into the electronic system for all admitted cases, providing a clear and organized record of financial transactions related to patient admissions.</li> </ul> <ol> <li value="5"><strong>Follow-Up and Tracking of Suspected Judicial Cases:</strong></li> </ol> <ul> <li>Continuously monitor and track suspected judicial cases among referred patients, maintaining accurate records and collaborating with legal entities or authorities as required.</li> </ul> <ol> <li value="6"><strong>Counseling support</strong> <ul> <li>Conduct counseling for refugees at points of contact in the hospitals on their medical needs including securing medications, coverage for hospital admissions (including emergency and elective procedures), accessing lab and imaging procedures, and accessing Ministry of Health primary health care centers.</li> <li>On an exceptional basis the Roving Referral Officer will be required to support in town hall meetings, help desks and engage with community support committees to provide counseling for refugees and asylum seekers.</li> </ul> </li> <li value="7"><strong>Referral Support Duties</strong> <ul> <li>Coordinate the daily tasks for Paramedic and ambulance drivers in Zaatari and Azraq camp.</li> <li>Organize and coordinate all referral transportation movements and schedules in cooperation with referral office, ambulance drivers and Roving Referral Officers in the hospitals.</li> <li>Provide the finance department with documentation relevant to transportation.</li> <li>Maintain an adequate tracking system for vehicles and drivers' movements that includes destinations, login/out and passengers daily.</li> <li>Arrange the availability of beds with hospital Roving Referral Officers.</li> <li>Follow all emergency and elective medical cases transferred from the camp to hospitals with Roving Referral Officers.</li> <li>Create systematic process for ambulance supplies, equipment and medications check.</li> <li>Receive calls from clinics and registration offices regarding cases that need transfer to hospitals.</li> <li>Coordinate referral cases with referral hub.</li> <li>Prepare daily schedule for elective cases.</li> <li>Ensure that patients are informed regarding their hospital appointment one day before transfer.</li> <li>Ensure that all documents are ready before sending patients and ensure that summ<del datetime="2026-09-10T03:17">e</del><ins datetime="2026-09-10T03:17">a</ins>ry of patient condition is available when receiving cases from the hospitals.</li> <li>Coordinate and prepare documents needed for the patient companion.</li> <li>Prepare daily report that includes the name of patients referred, name of the mother, number of United Nations High Commissioner for Refugees (UNHCR), date of transfer, pathological diagnosis, code of diagnosis and feedback.</li> <li>Report conflicts and problems to referral team manager.</li> <li>Report needed supplies, medications and equipment for senior referral officers.</li> </ul> </li> </ol> <p><strong>Program and M/E Support Duties</strong></p> <ul> <li>Apply the output indicators of the project to measure the achievement of each task and objective.</li> <li>Collect, analyze data and report based on already developed templates on a regular basis from the field.</li> <li>Plan and conduct regular site visits to objectively observe the status of project implementation using the developed program supervisory and monitoring checklist</li> <li>Support the M/E Manager with monitoring data and relevant findings in preparations for the partnership, coordination and review meetings</li> <li>Provide training along with the M/E Coordinator to ensure the project and partner organization staff as well as the relevant government staff are capable of undertaking tasks under the project implementation</li> <li>Conduct monitoring visits to track indicators on all outputs</li> <li>Monitor partner organization’s performance on all project activities</li> <li>Design and conduct case studies in collaboration with the M/E manager for projects implemented</li> <li>Maintain frequent communication with Project Managers to ensure program activities and objectives are communicated</li> <li>Assist in the capture of lessons learned and best practices for the response</li> <li>Assist staff person responsible for coordinating the development of donor program reports and internal reports</li> </ul> <p><strong>Additional Duties:</strong></p> <ul> <li>Be responsive to any additional tasks and responsibilities requested by IMC to support the successful execution of our mission.</li> <li>In this role, your dedication to ensuring quality care, maintaining patient confidentiality, and fostering positive relationships with medical providers is an essential component in facilitating successful referrals and healthcare support.</li> </ul> <p><strong>MINIMUM REQUIREMENTS</strong></p> <ul> <li><strong>Minimal a </strong>bachelor’s degree in a relevant field with a solid foundation in medical terminology is required. Being in the medical field is considered an additional point.<del datetime="2026-09-10T03:17"> .</del></li> <li><strong>Strong Organizational and Communication Skills:</strong> Demonstrated competence in organizational skills and effective communication.</li> <li><strong>Computer Proficiency:</strong> Proficiency in using computer software, including Microsoft Office applications such as Outlook, Word, and Excel.</li> <li><strong>Independence and Proactivity:</strong> Capable of working autonomously<del datetime="2026-09-10T03:17"> and independently</del> with a proactive attitude, showing initiative in assigned tasks.</li> <li><strong>Ethical Conduct:</strong> A commitment to respecting and applying ethical principles, particularly confidentiality in handling sensitive medical information.</li> <li><strong>Professional Demeanor:</strong> A courteous, honest, and professional demeanor in all interactions and correspondence.</li> <li><strong>Interpersonal Skills:</strong> The ability to communicate and relate effectively with physicians and other clinical staff, fostering positive professional relationships.</li> <li><strong>Alignment with IMC Values:</strong> Familiarity with and acceptance of the International Medical Corps (IMC) charter and values.</li> <li><strong>Proficiency in English:</strong> A good command of the English language for writing, understanding, and verbal communication.</li> <li><strong>Relevant Experience:</strong> Two years of related experience in a healthcare or medical field or similar role is considered an asset.</li> </ul> <p ><strong >Ethical Conduct at International Medical Corps&nbsp;</strong></p> <p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.&nbsp;&nbsp;</p> <p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.&nbsp;&nbsp;</p> <p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.&nbsp;</p> <p ><strong >Equal Opportunities&nbsp;</strong></p> <p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.&nbsp;</p> <p ><strong >Misconduct Disclosure Scheme&nbsp;</strong></p> <p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p> <p ><span >This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed upon.</span></p> <p ><span >“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request; any false information provided will cause cancelation of the application, and the applicant will be subject to legal action.”</span></p> <p ><strong ><span >Our screening process will be on a rolling basis; once a candidate is selected, the announcement will be closed.</span></strong></p> <p ><span >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: <u ><a href="http://www.internationalmedicalcorps.ethicspoint.com/" title="http://www.InternationalMedicalCorps.ethicspoint.com"><span >www.InternationalMedicalCorps.ethicspoint.com</span></a></u>. Please do not submit your CV or application to this website; it will not be considered for review.</span></p> <p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><u><span>About CIVIC</span></u></p><br> <p><span>Center for Civilians in Conflict (CIVIC) is an international nonprofit and nongovernmental organization with offices around the world working to improve protection for civilians in conflict zones. Our mission is to support communities affected by conflict in their quest for protection and work with armed actors and relevant institutions to strengthen their resolve and capacity to prevent and respond to civilian harm. We are advocates who believe that no civilian caught in conflict should be ignored, and advisors who provide practical solutions to preventing and responding to civilian harm. Learn more at&nbsp;</span><span>civiliansinconflict.org</span><span>.&nbsp;&nbsp;</span></p><br> <p><u><span>About the Position</span></u></p><br> <p><span>The Center for Civilians in Conflict (CIVIC) seeks an experienced <span>Senior Program Manager</span> to lead the implementation, operational management, and strategic development of its Yemen portfolio.</span></p><br> <p><span>Based in Amman, the Senior Program Manager will oversee programme implementation across Yemen, while ensuring high-quality delivery, donor compliance, financial stewardship, and operational effectiveness. The position serves as the principal day-to-day manager of the Yemen programme and works closely with country-based teams, partners, donors, and regional stakeholders to advance CIVIC's mission of improving the protection of civilians.</span></p><br> <p><span>The Senior Program Manager will supervise programme staff, manage institutional donor grants, contribute to strategic growth, and represent CIVIC with humanitarian, governmental, and international partners.</span></p><br> <p><span><span>Location:</span> Amman, Jordan</span></p><br> <p><span><span>Travel:</span> Frequent travel to Yemen (subject to security and access), Oman, Saudi Arabia, Egypt, and other regional locations as required.</span></p><br> <p><span>Reports to: </span><span>Country Director, Yemen</span></p><br> <p><u><span>Key Responsibilities</span></u></p><br> <p><em><span>Programme Leadership and Management</span></em></p><br> <ul> <li><span><span>Lead the implementation of CIVIC's Yemen programme portfolio.</span></span></li> <li><span><span>Ensure programmes are delivered on time, within budget, and in accordance with donor requirements. </span></span></li> <li><span><span>Oversee project planning, implementation, monitoring and adaptive management. </span></span></li> <li><span><span>Provide technical and managerial guidance to programme teams. </span></span></li> <li><span><span>Identify operational risks and develop mitigation measures. </span></span></li> <li><span><span>Ensure integration of Protection of Civilians principles across all programme activities. </span></span></li> <li><span><span>Support programme learning, quality assurance and organizational accountability.</span></span></li> </ul> <p><span><em><span>Grant and Donor Management</span></em></span></p><br> <ul> <li><span>Lead management of multiple institutional donor grants.</span></li> <li><span>Ensure compliance with donor contractual requirements and CIVIC policies.</span></li> <li><span>Prepare high-quality narrative reports. </span></li> <li><span>Coordinate budget revisions, no-cost extensions and grant amendments.</span></li> <li><span>Maintain regular communication with donors.</span></li> <li><span>Coordinate internal grant management processes across programme, finance and operations teams.&nbsp;</span><br></li> </ul> <p><em><span>Financial Management</span></em></p><br> <ul> <li><span>Manage programme budgets and forecasts. </span></li> <li><span>Monitor expenditures against approved budgets.</span></li> <li><span>Support financial planning and budget development. </span></li> <li><span>Ensure efficient utilization of programme resources.</span></li> <li><span>Work closely with finance staff to ensure timely financial reporting and compliance.&nbsp;</span><br></li> </ul> <p><em><span><span>Operational</span><span> Management</span></span></em></p><br> <ul> <li><span>Coordinate programme operations across multiple locations.</span></li> <li><span>Support recruitment, procurement, logistics and administrative planning.</span></li> <li><span>Ensure </span><span>operational </span><span>systems support effective programme implementation.</span></li> <li><span>Contribute to security planning and operational risk management.</span></li> <li><span>Coordinate with regional and headquarters teams to resolve operational challenges.&nbsp;</span><br></li> </ul> <p><em><span><span>Business </span><span>Development</span></span></em></p><br> <ul> <li><span>Identify opportunities for programme growth.</span></li> <li><span>Lead or contribute to proposal development.</span></li> <li><span>Prepare concept notes and project designs.</span></li> <li><span>Develop budgets and implementation plans for new funding opportunities.</span></li> <li><span>Support donor engagement and strategic partnerships.&nbsp;</span><br></li> </ul> <p><em><span><span>Representation</span><span> and Partnerships</span></span></em></p><br> <ul> <li><span>Represent CIVIC with donors, UN agencies, NGOs, civil society organizations, and relevant authorities.</span></li> <li><span>Build and maintain productive relationships with humanitarian and development partners.</span></li> <li><span>Engage with protection, humanitarian coordination and security sector actors as appropriate.</span></li> <li><span>Participate in coordination forums and working groups.</span></li> <li><span>Promote CIVIC's mission and technical expertise externally.&nbsp;</span><br></li> </ul> <p><em><span>Staff Management</span></em></p><br> <ul> <li><span>Supervise programme staff.</span></li> <li><span>Support staff development and performance management.</span></li> <li><span>Foster collaboration across programme, operations and technical teams.</span></li> <li><span>Promote a positive and inclusive team culture.</span></li> </ul> <p><span>KeyQualifications</span></p><br> <p><em><span>Education</span></em></p><br> <ul> <li>Master's degree in International Relations<span>, Conflict Studies, Political Science, International Development, Humanitarian Affairs, Public Administration, or another relevant field.</span></li> </ul> <p><em><span>Experience</span></em></p><br> <ul> <li><span><span>Minimum seven (7) years of progressively responsible experience</span><span> managing complex humanitarian, stabilization, peacebuilding or protection programmes.</span></span></li> <li><span><span>Demonstrated experience managing programmes in&nbsp;</span><span>Yemen</span><span> is essential.</span></span></li> <li><span><span>Experience working within the humanitarian response in Yemen, including coordination with national and international partners. </span></span></li> <li><span><span>Experience with ECHO</span><span> is essential</span></span></li> <li><span><span>Proven&nbsp;</span><span>experience </span><span>managing</span><span> multi-million-dollar </span><span>institutional </span><span>donor </span><span>grants</span><span>.</span></span></li> <li><span><span>Strong&nbsp;</span><span>experience</span><span> in programme cycle management.</span></span></li> <li><span><span>Experience developing proposals and securing institutional funding. </span></span></li> <li><span><span>Experience managing programme budgets and financial oversight.</span></span></li> <li><span><span>Experience supervising multidisciplinary and multicultural teams. </span></span></li> <li><span><span>Experience working in insecure and conflict-affected environments.&nbsp;</span></span> <br></li> </ul> <p><em><span><span>Technical </span><span>Competencies</span></span></em></p><br> <ul> <li><span><span>Excellent programme management </span><span>skills</span><span>.</span></span></li> <li><span><span>Strong grant and contract management.&nbsp;</span></span><br></li> <li><span><span>Financial planning and budget management. </span></span></li> <li><span><span>Monitoring, evaluation and adaptive programming. </span></span></li> <li><span><span>Operational</span><span> planning and coordination.</span></span></li> <li><span><span>Risk management. </span></span></li> <li><span><span>Stakeholder engagement and&nbsp;</span><span>representation</span><span>. </span></span> <br></li> <li><span><span>Strong analytical and problem-solving skills. </span></span></li> <li><span><span>Excellent report&nbsp;</span><span>writing</span><span>.</span></span></li> <li><span><span>Excellent interpersonal and negotiation skills.&nbsp;</span></span> <br></li> </ul> <p><span><em><span>Languages</span></em></span></p><br> <p><span><span>• </span><span>Fluency in English (spoken and written).</span><br></span> <span><span>• </span><span>Fluency in Arabic (spoken and written).</span></span><br></p><br> <p><span><span>Other </span><span>Requirements</span></span></p><br> <ul> <li><span><span>Ability to be based full-time in </span><span>Amman, Jordan</span><span>.</span></span></li> <li><span><span>Willingness and ability to undertake frequent travel throughout the Middle East, including to&nbsp;</span><span>Yemen (subject to security conditions), Oman, Saudi Arabia, Egypt, and other countries as required</span><span>. </span></span> <br></li> <li><span><span>Demonstrated commitment to the protection of civilians, humanitarian principles, and conflict-sensitive programming.&nbsp;</span></span></li> </ul> <p><span><u><span>Additional Details</span>&nbsp;</u></span><br></p><br> <p><span>Application Deadline: August 14, 2026&nbsp;</span><br></p><br> <p><span>Due to the high volume of applications, only candidates selected for an interview will be contacted.&nbsp;<em><span>Shortlisted candidates will receive an email invitation from TestGorilla to submit their resume. Please complete this step promptly to ensure your candidacy is fully considered.</span></em></span></p><br> <p><span>CIVIC is an Equal Opportunities Employer committed to fostering a diverse and inclusive environment, and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic.&nbsp;</span></p><br> <p><span>Note to Recruiters and Placement Agencies: CIVIC does not accept unsolicited agency resumes and does not pay placement fees for candidates submitted by agencies other than its approved partners.</span></p><br> </div>

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span><span ><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions&nbsp;</span></span><span ><span >into action — helping people triumph over adversity and build stronger communities from within.&nbsp;</span></span><span ><span >Now, and for the future.</span></span></p> <p >&nbsp;</p> <p ><span >The Program / Department / Team (Program / Department Summary)</span></p> <p ><span >Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p> <p >&nbsp;</p> <p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p> <p >&nbsp;</p> <p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p> <p >&nbsp;</p> <p ><span >The Position </span></p> <p ><span >The PPD Senior Officer will support the Research and Learning team, including the PPD Manager and R&amp;L Coordinator, in implementing Iqlaa’s Private-Public Dialogue (PPD) activities focused on generating and using evidence to address key constraints affecting MSEs and HBBs in Jordan.</span></p> <p >&nbsp;</p> <p ><span >The Senior Officer will support desk research, data collection, stakeholder consultations, preparation of PPD materials, coordination of dialogue activities, documentation, follow-up, and reporting.</span></p> <p >&nbsp;</p> <p ><span >Working under the guidance of the PPD Manager and Research &amp; Learning Lead, the Senior Officer will work closely with Iqlaa teams, partners, public and private sector stakeholders, MSEs, HBBs, and other relevant actors to support effective and well-documented PPD activities.</span></p> <p >&nbsp;</p> <p ><span >The position is suited to an early-career professional with around 4-5 years of experience interested in PPD, applied research, economic development, stakeholder engagement, and evidence-based programming.</span></p> <p >&nbsp;</p> <p ><span >Essential Responsibilities </span></p> <p ><em ><u >PPD Research and Coordination</u></em></p> <p ><span >• Support the implementation and coordination of PPD activities in line with approved workplans and timelines.</span></p> <p ><span >• Conduct desk research and review relevant policies, regulations, studies, and data related to MSEs and HBBs.</span></p> <p ><span >• Support data collection and stakeholder consultations and assist with the preparation of research and consultation tools.</span></p> <p ><span >• Assist in preparing briefing notes, presentations, stakeholder profiles, and other materials for PPD activities.</span></p> <p >&nbsp;</p> <p ><em ><u >PPD Activity Support</u></em></p> <p ><span >• Support the coordination of PPD meetings, consultations, workshops, and roundtables, including logistics and stakeholder communication.</span></p> <p ><span >• Prepare agendas, participant lists, meeting materials, and documentation as required.</span></p> <p ><span >• Record key discussions, recommendations, action points, and follow-up activities.</span></p> <p ><span >• Maintain stakeholder lists, PPD activity trackers, and action trackers.</span></p> <p >&nbsp;</p> <p ><em ><u >Data, Learning and Documentation</u></em></p> <p ><span >• Support the collection, organization, cleaning, and basic analysis of quantitative and qualitative data.</span></p> <p ><span >• Support data collection and organization for the geo-mapping of MSEs and HBBs.</span></p> <p ><span >• Document key findings, stakeholder feedback, lessons learned, and emerging issues from PPD activities.</span></p> <p ><span >• Support the preparation of periodic updates, summaries, and knowledge products.</span></p> <p ><span >Knowledge Management and Dissemination</span></p> <p ><span >• Support the preparation and dissemination of PPD and research outputs, including briefs, presentations, and summaries.</span></p> <p ><span >• Maintain organized research, PPD, and learning records, datasets, and databases.</span></p> <p ><span >• Support the PPD Manager, R&amp;L Coordinator, and wider Research &amp; Learning team in related activities as required.</span></p> <p >&nbsp;</p> <p ><span >Accountability </span></p> <p ><span >Reports Directly To:</span><span > Research and Learning Team Lead</span></p> <p ><span >Works Directly With:</span><span > Primarily with the Research and Learning Team, Iqlaa’s higher management (COP-DCOPs), Iqlaa’s Mercy Corps components, and partners. </span></p> <p >&nbsp;</p> <p ><span >Accountability to Participants and Stakeholders</span></p> <p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p> <p >&nbsp;</p> <p ><span >Minimum Qualification &amp; Transferable Skills </span></p> <p ><span >• Bachelor’s degree in Economics, Statistics, Business Administration, Development Studies, Political Science, International Relations, Social Sciences, or another relevant discipline.</span></p> <p ><span >• A master’s degree in a related discipline is an asset but is not required.</span></p> <p ><span >• Approximately 3-4 years of relevant professional, internship, research, project, or academic experience.</span></p> <p ><span >• Familiarity with quantitative and/or qualitative research methodologies.</span></p> <p ><span >• Previous experience supporting research, data collection, surveys, interviews, focus group discussions, or desk research is preferred.</span></p> <p ><span >• Basic quantitative and qualitative data analysis skills.</span></p> <p ><span >• Ability to review, organize, and summarize information from multiple sources.</span></p> <p ><span >• Proficiency in Microsoft Excel, Word, and PowerPoint.</span></p> <p ><span >• Familiarity with statistical software, data visualization tools, GIS, qualitative analysis software, or other relevant research tools is an asset.</span></p> <p ><span >• Good writing skills and an ability to communicate research findings clearly.</span></p> <p ><span >• Strong organizational and attention-to-detail skills.</span></p> <p ><span >• Ability to work collaboratively with colleagues, partners, and external research teams.</span></p> <p ><span >• Interest in economic development, private sector development, MSEs, market systems, policy, or related areas.</span></p> <p ><span >• Fluent spoken and written Arabic and English.</span></p> <p >&nbsp;</p> <p ><span >Success Factors </span></p> <p ><span >The successful Research and Learning Officer will demonstrate curiosity, attention to detail, and a genuine interest in research and economic development. The Officer should enjoy working with data and information and be motivated by understanding how research can contribute to better program decisions.</span></p> <p ><span >The ideal candidate will be organized and dependable, capable of managing multiple assignments while maintaining the quality and accuracy of their work. They should be comfortable asking questions, learning new research approaches, receiving feedback, and progressively taking greater responsibility.</span></p> <p ><span >Strong teamwork and communication skills are important, as the Officer will interact regularly with different Iqlaa teams, partners, consultants, field teams, and research participants.</span></p> <p ><span >A proactive attitude, willingness to learn, analytical thinking, and the ability to turn information into clear and useful outputs will enable the Officer to succeed in the role.</span></p> <p >&nbsp;</p> <p ><span >Competencies</span></p> <p ><span >• Good research and analytical skills.</span></p> <p ><span >• Strong attention to detail and accuracy.</span></p> <p ><span >• Ability to organize and synthesize information from different sources.</span></p> <p ><span >• Strong organizational and time-management skills.</span></p> <p ><span >• Ability to follow agreed procedures, workplans, and deadlines.</span></p> <p ><span >• Clear written and verbal communication skills.</span></p> <p ><span >• Ability to work collaboratively in a diverse team.</span></p> <p ><span >• Willingness to learn new research methods and tools.</span></p> <p ><span >• Ability to receive and incorporate constructive feedback.</span></p> <p ><span >• Ability to manage several tasks and changing priorities.</span></p> <p ><span >• Initiative and accountability for assigned work.</span></p> <p ><span >• Flexibility, professionalism, and a solution-oriented approach.</span></p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman, Jordan or other Middle East Mercy Corps locations and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning</span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p> <p >&nbsp;</p> <p ><span >Team Efficiency and Effectiveness </span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity</span></p> <p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p> <p >&nbsp;</p> <p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p> <p class="ql-align-right" >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>This position is located in the office of the Special Envoy of the Secretary-General for Yemen (OSESGY). This position located in Amman, Jordan. The Interpreter will report to the Chief of Staff.<br> Responsibilities<br>Within delegated authority, the incumbent will be responsible for the following: - Provides consecutive and simultaneous interpretation between local language(s) and designated UN working language(s) at meetings, conferences, negotiations and operational activities, facilitating communication between UN officials, national authorities and other stakeholders. - Ensures interpretation services meet high standards of accuracy, consistency and fidelity to the meaning, tone and nuances of original statements, using appropriate UN terminology and linguistic conventions. - Provides escort and field interpretation for visiting delegations from UN Headquarters, senior mission leadership and external partners during official visits, missions and field activities. - Facilitates communication between the organization and host-country institutions and national counterparts, providing interpretation and translation support as required. - Provides interpretation and translation services during meetings, conferences and official engagements, including those involving senior management or high-level stakeholders. - Reviews, edits and proofreads translated texts to ensure linguistic accuracy and consistency, and maintains terminology resources, glossaries and reference materials to support interpretation and translation work. - Interprets specialized terminology including legal, technical and colloquial language across various substantive areas of work. - Provides written translation and interpretation of documents received from substantive sections, including correspondence, briefing notes, reports, agreements and other official communications. - Contributes to the development and maintenance of terminology databases and reference materials, identifies emerging terminology, and ensures consistent application of established UN terminology standards. - Supports the Chief/Head of Unit in organizing and planning interpretation services, contributes inputs to language service work strategies, and supports coordination of interpretation activities within the unit. - Ensures appropriate cultural and linguistic adaptation of translated materials to ensure clarity and relevance in the local context. - May be assigned to high-level or sensitive meetings, ensuring strict confidentiality and professionalism. - May coordinate interpretation assignments and act as lead interpreter during major meetings, missions or conferences, as required. - Performs other related duties as required.<br> Competencies<br>Professionalism: Shows pride in work and achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Show persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed. Client Orientation: Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients' needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.<br> Education<br>A first level degree from a university or an institution of equivalent status is required.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>At least five years of professional English and Arabic translation and interpretation experience in international organizations, NGOs, or educational institutions is required. A minimum of 3 years of experience within a UN special political mission is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IVUN Level IVUN Level IVUN Level IV<br><b>Arabic</b>UN Level IVUN Level IVUN Level IVUN Level IV<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>Candidates for the National Professional Officer category shall be of the nationality of the country where this position is located. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<table border="1" cellpadding="0" cellspacing="0" width="737"> <tbody> <tr> <td ><br> <br> &nbsp; <p><strong>Job Title:</strong></p> </td> <td colspan="4" > <p>Communications and Campaigns Officer</p> </td> </tr> <tr> <td > <p>Job Type</p> </td> <td colspan="4" > <p>Open only to Nationals in Lebanon, Syria or Jordan.</p> </td> </tr> <tr> <td > <p><strong>Job Family:</strong></p> </td> <td colspan="4" > <p>Communications and Campaigns</p> </td> </tr> <tr> <td > <p><strong>Department </strong></p> </td> <td colspan="2" > <p>Communications and Campaigns</p> </td> <td > <p>Unit/Team:</p> </td> <td > <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Grade and Salary:</strong></p> </td> <td colspan="2" > <p>C</p> </td> <td > <p>Contract Type:</p> </td> <td > <p>Fixed Term</p> </td> </tr> <tr> <td > <p><strong>Location:</strong></p> </td> <td colspan="2" > <p>Jordan (But Lebanon and Syria can be considered</p> </td> <td > <p>Budget Holder:</p> </td> <td > <p>No</p> </td> </tr> <tr> <td > <p><strong>Reports to: <em>(incl matrix reporting)</em></strong></p> </td> <td colspan="4" > <p>Communications and campaigns coordinator- ActionAid Arab Region</p> </td> </tr> <tr> <td > <p><strong>Direct Reports :</strong></p> </td> <td colspan="4" > <p>None</p> </td> </tr> <tr> <td > <p><strong>Matrix Reports:</strong></p> </td> <td colspan="4" > <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>DBS (CRB) / Police Check:</strong></p> </td> <td colspan="4" > <p>Required</p> </td> </tr> <tr> <td > <p><strong>This role require travel</strong></p> </td> <td colspan="4" > <p>Yes – within Arab Region</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Role Overview:</strong></p> </td> <td colspan="3" > <p>The Communications and Campaigns Officer will work under the direct management and supervision of the Regional Communications and Campaigns Coordinator and support the implementation of ActionAid Arab Region’s communications and campaigns strategy across regional programmes and humanitarian responses. The role will strengthen the visibility of ActionAid’s work, coordinate communications with partners across the region, develop high-quality multimedia content, and ensure the timely delivery of donor visibility and communications products. Working closely with programme teams and partners, and under the guidance of the Regional Communications and Campaigns Coordinator, the Officer will contribute to storytelling, digital engagement, media products, and campaign implementation across Jordan, Lebanon, Syria, and Tunisia.</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Areas of Responsibilities</strong></p> <p>&nbsp;</p> </td> <td colspan="3" > <p><strong>Key Activities</strong></p> <p>&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Communications and Visibility</strong></p> </td> <td colspan="3" > <p>&nbsp;</p> <ul> <li>Support in Implementing the regional communications and visibility plan.</li> <li>Develop high-quality communications materials including success stories, blogs, newsletters, press releases, fact sheets, presentations, and donor visibility products.</li> <li>Ensure all communications products comply with ActionAid branding and donor visibility requirements.</li> <li>Coordinate the production of communication materials with designers, photographers, videographers, translators, and consultants.</li> <li>&nbsp;Maintain and regularly update regional communications assets and multimedia libraries</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>Digital Communications and Storytelling</strong></p> </td> <td colspan="3" > <p >&nbsp;</p> <ul> <li>Develop engaging content for social media platforms, including graphics, reels, videos, and digital campaigns.</li> <li>Draft compelling human-interest stories highlighting programme impact.</li> <li>Produce multimedia content including podcasts, short documentaries, interviews, and promotional videos.</li> <li>Support website and digital content updates.</li> <li>Monitor social media performance and prepare regular analytics reports with recommendations.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>Partner Coordination and Programme Support</strong></p> </td> <td colspan="3" > <ul> <li>Coordinate communications activities with partners across Jordan, Lebanon, Syria, and Tunisia.</li> <li>Follow up on the timely submission of stories, photographs, consent forms, quotes, and activity updates.</li> <li>Support visibility for programme launches, workshops, campaigns, donor visits, and regional events.</li> <li>Provide communications support to humanitarian responses and emergency interventions.</li> <li>Ensure communication deliverables are completed according to project workplans and donor requirements.</li> </ul> <p >&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Communications, Influencing and Coordination</strong></p> <p >&nbsp;</p> <p >&nbsp;</p> </td> <td colspan="3" > <ul> <li>Build and maintain effective working relationships with programme teams, partners, donors, consultants, and external service providers.</li> <li>Coordinate with internal teams to ensure consistent messaging across regional programmes.</li> <li>Support regional advocacy and campaign initiatives through strategic communications.</li> <li>Represent the Communications Unit in internal coordination meetings when required.</li> </ul> <p >&nbsp;</p> <p >&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs)</strong></p> </td> <td colspan="3" > <ul> <li>&nbsp;Deliver high-quality communication products within agreed timelines.</li> <li>Strengthen ActionAid Arab Region's digital visibility and audience engagement.</li> <li>Ensure timely implementation of donor visibility requirements.</li> <li>Maintain an organized communications archive and asset management system.</li> <li>Contribute to innovation and continuous improvement of communications approaches</li> </ul> </td> </tr> <tr> <td colspan="2" > <p>&nbsp;</p> </td> <td colspan="3" > <p >&nbsp;</p> </td> </tr> <tr> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0" width="743"> <tbody> <tr> <td colspan="2" > <p><strong>PERSON SPECIFICATIONS</strong></p> </td> </tr> <tr> <td > <p><strong>Education and Qualifications</strong></p> </td> <td > <p >&nbsp;</p> <ul> <li>Bachelor’s degree in communications, Journalism, Media, Public Relations, Marketing, or another relevant field.</li> <li>Master's degree is an advantage.</li> </ul> <p >&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Essential Experience</strong></p> </td> <td > <ul> <li>Minimum 3–5 years of professional experience in communications, media, public relations, or digital communications.</li> <li>Experience working with NGOs, humanitarian, or international development organizations.</li> <li>Demonstrated experience in content creation, digital storytelling, newsletters, and social media management.</li> <li>Experience coordinating communication activities across multiple countries is an advantage.</li> </ul> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Essential Knowledge </strong></p> </td> <td > <ul> <li>Strategic communications and visibility.</li> <li>Digital communications and social media management.</li> <li>Storytelling and content development.</li> <li>Donor branding and visibility requirements.</li> <li>Humanitarian and development communications.</li> <li>ActionAid values and feminist leadership principles (desirable).</li> </ul> </td> </tr> <tr> <td > <p><strong>Essential skills</strong></p> </td> <td > <ul> <li>Excellent writing and editing skills in English and Arabic.</li> <li>Strong graphic design skills (Canva and Adobe Creative Suite).</li> <li>Video editing skills</li> <li>Excellent coordination and organizational skills.</li> <li>Strong interpersonal and stakeholder engagement skills.</li> <li>Ability to work independently and manage multiple priorities.</li> <li>Strong attention to detail and time management.</li> </ul> </td> </tr> <tr> <td > <p><strong>Language requirements</strong></p> </td> <td > <ul> <li>Fluency in English and Arabic (written and spoken).</li> <li>French is an advantage</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0" width="104%"> <tbody> <tr> <td colspan="2" > <p><strong>Typical People Management Responsibility </strong></p> </td> </tr> <tr> <td > <p><strong>Approximate number of people managed in total</strong></p> </td> <td > <p><strong>NA</strong></p> </td> </tr> <tr> <td > <p><strong>Matrix Manager – (projects/dotted line)</strong></p> </td> <td > <p><strong>No</strong></p> </td> </tr> <tr> <td > <p><strong>Team Leader</strong></p> </td> <td > <p><strong>No </strong></p> </td> </tr> <tr> <td > <p><strong>Grandfather- manager of Team Leaders/Managers</strong></p> </td> <td > <p><strong>No </strong></p> </td> </tr> <tr> <td colspan="2" > <p><strong>What is the global remit?&nbsp; Operates in:</strong></p> </td> </tr> <tr> <td > <p><strong>Own country</strong></p> </td> <td > <ul> <li><strong>Any country within ActionAid’s Arab regional Office remit. </strong></li> <li><strong>Only Nationals with Right to work in the country of Operation will be shortlisted &nbsp;</strong></li> </ul> </td> </tr> <tr> <td > <p><strong>Geographic Region</strong></p> </td> <td > <p><strong>Yes</strong></p> </td> </tr> <tr> <td > <p><strong>Multiple Geographic Regions</strong></p> </td> <td > <ul > <li>&nbsp;</li> </ul> </td> </tr> <tr> <td > <p><strong>Remit covers all ActionAid countries</strong></p> </td> <td > <p><strong>Yes (Only in Countries Under ActionAid Arab Regional Office remit)</strong></p> </td> </tr> <tr> <td > <p><strong>Financial (limits/mandates)</strong></p> </td> <td > <p><strong>within the Budget in concurrence with the Line Manager. </strong></p> </td> </tr> <tr> <td > <p><strong>Direct departmental budget: </strong></p> </td> <td > <p><strong>No</strong></p> </td> </tr> <tr> <td > <p><strong>Organisation-wide expenditure </strong></p> </td> <td > <p><strong>No</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff.&nbsp;Other tasks may be assigned as necessary according to organizational needs.</p> <p>It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation’s values and code of conduct. Staff are also committed to:</p> <ul> <li><strong>&nbsp;&nbsp;Leading Innovation and Change </strong>Establish a culture of excellence in respective team that values experimentation and continuous improvement</li> <li><strong>Feminist Leadership</strong>: Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li> <li><strong>AAI Values Practice: </strong>&nbsp;Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li> <li><strong>Promoting a healthy and safe working environment: </strong>ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a <strong>zero-tolerance </strong>policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>LINE MANAGER ; </strong><strong>Sabine Abi Aad</strong></p> </td> </tr> <tr> <td > <p><strong>DATE : 23 July 2026</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>PEOPLE AND CULTURE :</strong></p> </td> </tr> <tr> <td > <p><strong>DATE :</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p class="isSelectedEnd"><strong>Submission Instructions</strong></p> <ul> <li>Please submit your <strong>CV and Cover Letter</strong> electronically to <a href="mailto:ari.jobs@actionaid.org"><strong>ari.jobs@actionaid.org</strong></a>.</li> <li><strong>Deadline for submission:</strong> <strong>19 August 2026</strong>.</li> <li>All application documents should be submitted in <strong>PDF format</strong>.</li> <li>Please use the following subject line for your email: <strong>Application – <span class="text-token-text-primary cursor-text rounded-sm">[Position Title]</span> – <span class="text-token-text-primary cursor-text rounded-sm">[Your Full Name]</span></strong>.</li> </ul> <p>&nbsp;</p>

<p ><span >THIS POSITION IS OFFERED ON A FIXED-TERM CONTRACT FOR THREE (3) MONTHS; </span></p> <p ><span >Subject to extension based on budget availability and business needs.</span></p> <p >&nbsp;</p> <p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >The Program / Department / Team (Program / Department Summary)</span></p> <p ><span >Mercy Corps has been operating in Jordan since 2003. In partnership with civil society organizations, the private sector, and the government, Mercy Corps Jordan has reached more than 3.4 million Jordanians and displaced populations in the country. Working throughout the country, Mercy Corps is driven by the mission to contribute to the emergence of a peaceful, resilient and prosperous Jordan which is inclusive of youth and women. We seek to build a future for Jordan in which all people feel secure, believe in the goodness of communities and institutions around them, and are on a sustainable path toward economic self-reliance. Our strategic directions focus on promoting strong communities and governance, peace and social cohesion and environmentally sustainable and inclusive economic growth.</span></p> <p >&nbsp;</p> <p ><span >The Procurement Department falls under the Operations Department which ensures that systems and practices needed for the healthy and efficient operational support is present for effective implementation of MC Jordan’s programs/projects. All Procurement Team members are responsible for the compliant execution of all purchase requests for all other departments aligning with the provisions of the Field Procurement Policies and Procedures (FP3).</span></p> <p >&nbsp;</p> <p ><span >The Position (General Position Summary)</span></p> <p ><span >The Procurement Officer is responsible for enabling excellence in all major procurement functions in Jordan. He/she will have a focus on assisting the Procurement Team on processing the large procurements needed by the different programs, supporting Mercy Corps projects.</span></p> <p >&nbsp;</p> <p ><span >The Procurement Officer will be in charge of a demanding schedule of medium and large procurements. The success of the programs will depend on a strong relationship between Mercy Corps procurement, program and finance teams. He/she will be also in charge of building strong internal relations based on trust, integrity, competency, and extreme cooperation. The Procurement Officer will work closely with the senior-level procurement staff to facilitate transparent flows of information, as well as to ensure accountability of on-time delivery of goods and services and proper planning from programs. The country program requires high-paced procurement to service a large development portfolio. </span></p> <p >&nbsp;</p> <p ><span >Essential Responsibilities </span></p> <p ><em ><u >Managing Small, Micro and Master-Agreement-Based Procurements:</u></em></p> <p ><span >• Lead and facilitate the procurement process for micro (value between 500 and 5,000 USD), small (value between 5,000 and 25K USD) and master-agreement purchase requests by fully understanding and analyzing the requirement(s), identifying potential suppliers, communicating with suppliers and completing their registration on the Procurement System (ProSource), following up with programs and all other stakeholders to complete solicitation and awarding processes properly in the Procurement System (ProSource) as per the Field Procurement Policies and Procedures (FP3) and other relevant SOPs.</span></p> <p ><span >• Facilitate the process for complex small PRs.</span></p> <p ><span >• Initiate the payment process for all due payments by constantly following up with the project teams, updating the payment tracker in a timely manner, and resolving any issues that may arise.</span></p> <p ><span >• Assist in arranging for project events and meetings, following up on hotel bookings and arrangements, and completing the paperwork needed.</span></p> <p ><span >• Work with all Mercy Corps staff to ensure smooth introduction and adoption of procurement systems.</span></p> <p ><span >• Assist in managing relationships with the suppliers and other programs.</span></p> <p ><span >• Assist in doing all needed market surveys to identify new suppliers for different goods and services categories.</span></p> <p ><span >• Conduct site visits to suppliers to check the goods quality and complete due diligence process when needed.</span></p> <p ><span >• Follow up with suppliers to ensure all deliverables, quality standards and deadlines are met, and update program focal points accordingly.</span></p> <p ><span >• Liaise between program staff and suppliers to ensure smooth flow of information.</span></p> <p ><span >• Archive procurement documents, approvals, communication, decisions… etc. as per the procurement policy guidelines.</span></p> <p ><span >• Work closely with Program and Finance teams to deliver successful and on-time outcomes while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations.</span></p> <p ><span >• Ensure that all Mercy Corps procurement contracts and business transactions/relationships are transparent and in compliance with Jordanian law and Mercy Corps/donor policies and raise any flags to the Head of Procurement if necessary.</span></p> <p >&nbsp;</p> <p ><em ><u >Tenders Management and Facilitation:</u></em></p> <p ><span >• Work with all Mercy Corps staff to ensure smooth introduction and adoption of procurement systems related to standard tenders (value between 25K and 150K USD).</span></p> <p ><span >• Assist MC team and programs in understanding their roles and responsibilities in terms of interaction with Procurement and other stakeholders throughout the tendering process and define the tasks they need to perform on the Procurement System (ProSource) and during committee meetings, ensuring that the process goes in line with Field Procurement Policies and Procedures FP3.</span></p> <p ><span >• Be responsible for and assure full and proper implementation of Mercy Corps systems of management, compliance and control as described in Mercy Corps field Procurement Policies and procedures FP3 for all programs’ procurement functions.</span></p> <p ><span >• Work with Finance, Compliance and Procurement team members to mitigate fraud, conflict of interest and legal ramifications of Mercy Corps activities.</span></p> <p ><span >• Facilitate standard tenders (value between 25K and 150K USD) processes by ensuring proper advertising for tenders and proper archiving for all documents, registering interested bidders in the system, attending all tender committee meetings, properly-documenting the meetings’ outcomes and decisions, communicating with bidders on behalf of the committee and facilitating the whole supplier selection process.</span></p> <p ><span >• Work closely with the senior procurement team members to ensure compliance and timeliness of the tendering and contracting processes. </span></p> <p ><span >• Lead the due diligence process for standard tenders and conduct visits to suppliers as part of this process.</span></p> <p ><span >• Manage ‘on-time’ tracking system for tenders and reporting function within Mercy Corps Jordan.</span></p> <p ><span >• Work closely with Program and Finance teams to deliver successful and on-time outcomes while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations.</span></p> <p ><span >• Ensure timely and accurate processing and documentation (hard and soft copy) of all tenders, and manage the whole workflow on the Procurement System (ProSource) as described in the Field Procurement Policies and Procedures (FP3) and the relevant SOPs. </span></p> <p ><span >• Ensure that all Mercy Corps procurement contracts and business transactions/relationships are transparent and in compliance with Jordanian law and Mercy Corps/donor policies and raise any flags to the Head of Procurement if necessary.</span></p> <p ><span >• Co-facilitate the prequalification process for all types of goods/services as needed by the programs/departments of the Organization, under the supervision of the Head of Procurement.</span></p> <p ><span >• Follow up with requestors and Finance Team to make sure that all payments are processed and made to suppliers on time. Update trackers as needed to ensure efficiency.</span></p> <p >&nbsp;</p> <p ><em ><u >Managing Requests for Independent Contractors/Consultants:</u></em></p> <p ><span >• Facilitate the process of contracting national independent contractors/consultants.</span></p> <p ><span >• Follow up on contracts, payments and any other relevant correspondence.</span></p> <p >&nbsp;</p> <p ><em ><u >Personal Leadership:</u></em></p> <p ><span >• Consistently demonstrate flexibility, resilience and ability to maintain positive relationships and composure, even under difficult circumstances. Develop strong and productive working relationships – specifically with finance and program teams.</span></p> <p ><span >• Maintain high ethical standards and treat people with respect and dignity.</span></p> <p ><span >• Demonstrate an awareness of his/her strengths and development needs.</span></p> <p >&nbsp;</p> <p ><span >RISK MANAGEMENT</span></p> <p ><span >● Engage and support countries across the region to ensure that adequate risk management systems are in place.</span></p> <p ><span >● Collaborate with country leadership to support preparedness and response to major disruptive events.</span></p> <p ><span >● Engage with country teams on the internal audit process to track findings and ensure country team compliance with IA findings and recommendations.</span></p> <p ><span >● Engage with country level Ethics and Assurance managers as well as the global Ethics and Assurance department to track and analyze trends and needs across countries.</span></p> <p >&nbsp;</p> <p ><span >SAFEGUARDING RESPONSIBILITIES </span></p> <p ><span >● Actively learn about safeguarding and integrate it into their work, including safeguarding risks and mitigations related to their area of work.</span></p> <p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p> <p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p> <p >&nbsp;</p> <p ><span >Supervisory Responsibility</span></p> <p ><span >None. </span></p> <p >&nbsp;</p> <p ><span >Accountability </span></p> <p ><span >Reports Directly To:</span><span > Senior Procurement Officer</span></p> <p ><span >Works Directly With:</span><span > Procurement Team, Admin and Logistics Team, Program staff, Finance Team, Engineering Department, IT Department.</span></p> <p >&nbsp;</p> <p ><span >Accountability to Participants and Stakeholders</span></p> <p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p> <p >&nbsp;</p> <p ><span >Minimum Qualification &amp; Transferable Skills </span></p> <p ><span >• Degree in a relevant business field, industrial engineering, or logistics and supply chain management is desired.</span></p> <p ><span >• 3 to 5 years of experience managing small procurements and tenders within humanitarian NGOs is desired.</span></p> <p ><span >• Demonstrated attention to detail, following procedures, meeting deadlines and problem-solving independently and cooperatively.</span></p> <p ><span >• Knowledge of Mercy Corps systems and procedures is highly desired.</span></p> <p ><span >• Experience using SAP Ariba system is an advantage.</span></p> <p ><span >• Excellent negotiation and follow skills.</span></p> <p ><span >• Effective verbal and written communication, organizational, prioritization and Microsoft Office applications skills.</span></p> <p ><span >• Excellent oral and written English skills are required. </span></p> <p ><span >• Ability to work effectively with an ethnically diverse team.</span></p> <p >&nbsp;</p> <p ><span >Success Factors </span></p> <p ><span >The successful Procurement Officer shall be an excellent problem solver, self-motivated, and has the ability to deliver high-quality outcomes on a timely manner while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations. S/he will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel, while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities. S/he will be able to work closely with a diverse team of individuals and be willing to travel regularly to Mercy Corps field offices, project sites and supplier premises. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive on evolving and changing environments, make effective written and verbal communication a priority in all situations, and accept constructive feedback and recommendations for improvement.</span></p> <p >&nbsp;</p> <p ><span >Core Competencies</span></p> <p ><span >• Planning and Prioritization Skills</span></p> <p ><span >• Analytical Thinking </span></p> <p ><span >• Collaboration/Teamwork</span></p> <p ><span >• Precision and Attention to Detail</span></p> <p ><span >• Strong Follow-up Skills</span></p> <p ><span >• Communications &amp; Negotiation Skills</span></p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman and requires some field visits to project sites and/or site visits to suppliers during due diligence process or market surveys. </span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning</span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p> <p >&nbsp;</p> <p ><span >Team Engagement and Effectiveness </span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity</span></p> <p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p> <p >&nbsp;</p> <p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<p><strong>Starting position: 15/10/2026<br> <br> Duration : Fixe-term Contract (12 Month Duration)<br> <br> Rate of activity : 100%<br> <br> Place of work : MENA Regional Office - Amman, Jordan</strong><br> <br> <br> <strong> Deadline for applications:</strong>&nbsp;Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br> <br> Terre des hommes (Tdh) :<br> <br> The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p> <p><strong>Context :</strong><br> <br> Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East (MENA), Tdh intervenes directly in 7 countries (Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria).<br> <br> <strong>Main responsibilities:</strong><br> <br> Under the direct supervision of the Regional Finance Coordinator, the Regional Finance Officer provides technical support to the financial management of the region (regional office and country offices). He/she supports budget monitoring, in particular the optimization of the region's budgets, leads coordination between countries and the region, and actively participates in the preparation and annual review of budgets. He/she contributes to the management and consolidation of multi-country or regional financing, particularly when the region is the lead partner. He/she ensures the proper application of internal and donor procedures and the quality and reliability of financial reports<br> <br> <strong>Specific responsibilities:</strong><br> <br> <strong>Support to the management of the region</strong></p> <p><strong>Regional Office Financial Management Support</strong></p> <p>· Manage the regional office accounting and control of the analytical allocations</p> <p>· Preparation of the monthly budget monitoring (FMT cycle) and contribute to the financial balance of the regional office, including providing analysis and feedback support to the regional management team</p> <p>· Conduct meetings with budget holders to review project budgets, analytical allocations and financial situation when the regional office is lead.</p> <p>· Organize the monthly coordination between the country CAFs and the region (communication of allocations from the country offices hosting the regionals, sharing of the list of expenses, communication of good practices)</p> <p>· Participate in the development of donor budgets when the regional office is the lead or during multi-country proposals</p> <p>· Preparation of the annual regional budget as well as periodic budget revisions</p> <p>· Preparing financial reports of the budgets for the regional office is led in accordance with the donor reporting schedule and sending them for validation to RC Finance, identify and report financial risks to Finance RC</p> <p>· Communicate with the Regional Logistics Officer the configuration of country contracts including regional costs</p> <p>· Follow up with the Regional Logistics manager on purchase requests, payments and monitoring of regional expenses</p> <p>· Follow with the regional HR department for the monthly payroll and legal deductions payments.</p> <p>· Ensuring the confidentiality of financial information</p> <p><strong>Support to the management of the country offices delegated by the Regional FC</strong></p> <p><strong>Regional Financial Monitoring</strong></p> <p>· Ensure the control of the analytical allocations of the monthly accounting of the country offices</p> <p>· Monthly control and analysis of the country offices' budget monitoring (FMT cycle) include monitoring burn rates, ensuring alignment with project implementation timelines and budget performance, the control of their monthly cash request, and identifying financial risks, trends, variances and provide recommendations to the Regional Finance Coordinator.</p> <p>· Track corrections of donor payments in CRM by country offices.</p> <p>· Contribute to the regional financial data consolidation and preparation of financial dashboards with analysis for regional management.</p> <p>________________________________________</p> <p><strong>Budgeting and Financial Planning</strong></p> <p>· Support Country Offices in annual budgeting, periodic reviews and project budget development.</p> <p>· Participate in the control of budgets for new funding requests and potential amendments from country offices according to the validation thresholds in place before submission to the RC Finance for validation</p> <p>· Assist in budget revisions, realignments, and donor budget modifications.</p> <p>· Review proposed budgets to ensure consistency with donor guidelines and organizational policies.</p> <p>· Contribute to regional financial planning and forecasting.</p> <p>________________________________________</p> <p><strong>Donor Financial Compliance</strong></p> <p>· Ensure compliance with donor regulations and grant agreements.</p> <p>· Monitor country office financial reports according to the validation thresholds in place, in accordance with the donor reporting schedule and send them for validation by the Finance RC</p> <p>· Support Country Offices in the preparation of donor financial reports.</p> <p>· Review financial reports before submission to ensure accuracy and compliance.</p> <p>· Provide guidance on eligible costs, budget utilization, and financial documentation requirements.</p> <p>________________________________________</p> <p><strong>Financial Systems and Tools</strong></p> <p>· Ensure Country Offices maintain updated financial monitoring tools and accounting records.</p> <p>· Support the improvement and harmonization of regional financial management tools and templates.</p> <p>· Assist with troubleshooting financial system issues and liaise with relevant departments when needed.</p> <p>· Promote best practices in financial data management.</p> <p>________________________________________</p> <p><strong>Internal Controls and Risk Management</strong></p> <p>· Support the implementation of internal financial controls, Risk and Capacity Assessments across Country Offices.</p> <p>· Monitor compliance with organizational finance policies and procedures.</p> <p>· Identify financial risks and propose mitigation measures.</p> <p>· Contribute to internal audits, donor audits, and follow-up on audit recommendations.</p> <p>________________________________________</p> <p><strong>Capacity Building and Technical Support</strong></p> <p>· Provide technical support to Country Finance teams on financial management issues.</p> <p>· Deliver guidance on donor regulations, financial reporting, and budget management.</p> <p>· Contribute to the strengthening of Country Office finance staff through training and coaching.</p> <p>________________________________________</p> <p><strong>Coordination and Communication</strong></p> <p>· Maintain regular communication with Country Office Finance teams, including regular meetings.</p> <p>· Contribute to regional finance meetings and financial decision-making.</p> <p>· Support cross-department coordination with Programs, HR, and Operations teams.</p> <p>Perform other duties related to the position as required and prioritized by hierarchy</p> <p><br> <br> <strong>**The full Job Description will be shared with shortlisted candidates.**<br> <br> <br> Education :</strong>&nbsp;University degree or equivalent business school in Finance and/or Management Control<br> <br> <strong>Experience / Skills :</strong><br> <br> Minimum 3 years of professional experience in a similar role</p> <p><strong>Skills:</strong></p> <p>· Manage your time and priorities, meet deadlines and be punctual.</p> <p>· Communicate in a clear, concise and respectful manner.</p> <p>· Respond in an elaborate and constructive manner to your interlocutors.</p> <p>· Ability to manage stress and emotions, ability to work under pressure</p> <p>· Ability to work in a multicultural environment and team spirit</p> <p>· Provide advice in their area of specialization in a spirit of partnership.</p> <p>· Know and respect the rules and processes of the various areas related to your activity.</p> <p>· Contribute to the development of tools and methods useful to the activities of his/her sector.</p> <p>· Excellent knowledge of financial procedures, auditing and general accounting requirements</p> <p>· Knowledge of the functioning of major humanitarian donors and their financial and administrative requirements is desirable.</p> <p>· Ability to evaluate, analyze, improve/propose improvements in procedures/tools.<br> <br> <strong>Languages :</strong><br> <br> English - Arabic<br> <br> <strong>IT knowledge :</strong><br> <br> Proficiency in computer tools, including an advanced level of Excel,</p> <p>Knowledge of SAGA is a plus</p> <p><strong>Tdh General Code of Conduct and Ethical Policies</strong>&nbsp;:</p> <ul> <li>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</li> </ul> <ul> <li>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</li> </ul> <ul> <li>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</li> </ul> <ul> <li>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</li> </ul> <ul> <li>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</li> </ul> <p><strong>Procedure:</strong><br> <br> Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br> <br> <strong>References :</strong><br> <br> Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>

<p >&nbsp;</p> <table align="left" border="1" cellpadding="0" cellspacing="0" width="619"> <tbody> <tr> <td > <p><strong>Job Title</strong></p> </td> <td colspan="3" > <p><strong>Senior Education Officer</strong></p> </td> </tr> <tr> <td > <p><strong>Job Grade</strong></p> </td> <td > <p><strong>&nbsp;&nbsp;&nbsp;6</strong></p> </td> <td > <p><strong>Salary</strong></p> </td> <td > <p><strong>1100</strong></p> </td> </tr> <tr> <td > <p><strong>Department</strong></p> </td> <td colspan="3" > <p><strong>Programme</strong></p> </td> </tr> <tr> <td > <p><strong>Reports to</strong></p> </td> <td colspan="3" > <p><strong>Orphans and Child Welfare Coordinator</strong></p> </td> </tr> <tr> <td > <p><strong>Supervisor</strong></p> </td> <td colspan="3" > <p><strong>Orphans and Child Welfare Coordinator</strong></p> </td> </tr> <tr> <td > <p><strong>Location</strong></p> </td> <td colspan="3" > <p><strong>Amman, with frequent travel to the field</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Islamic Relief Worldwide</strong></p> <p>Islamic Relief Jordan is a country branch of Islamic Relief Worldwide. Islamic Relief Worldwide is an internationally recognized charity (Charity No.: 328158), looking back on nearly 42 years of experience in humanitarian and developmental aid. It was founded in 1984 in Birmingham, UK, in response to the devastating famine in the Horn of Africa. Since then, Islamic Relief has grown into a charity that is active worldwide, putting development projects, emergency aid, and rebuilding projects into action in over 44 countries around the world.</p> <p>Islamic Relief Jordan (IRJ) began its operations in 1997 with orphan’s sponsorship, sponsoring hundreds of orphans living in Jordan. IRJ extended its programs to seasonal projects with Ramadan and Qurbani distributions and In-Kind donations. IRJ has established strong partnership with international non-governmental organization and local one’s strengthening the overall response to the Syria crisis. At the onset of Syria humanitarian crisis in late 2011, IRJ provided emergency response to those affected by violence in Syria and has since then scaled up its capacity and operations with number of 70 staff across the country.</p> <p>IRJ programme department works toward introducing relevant interventions to Jordanians as well as Syrians and Palestinians refugees that would impact their lives and improve their life conditions. IRJ programme act upon IRW mandate and in line with IR-Middle East and Eastern Europe strategy that aims to ensure Safe, dignified and peaceful living conditions for refugees, IDPs and vulnerable groups as well as communities at risk of disasters in the Middle East. IRJ office has expanded with the Syrian crisis Since 2011, reaching more than 200,000 refugees by 2013 with an annual income of 35,000,000 GBP.&nbsp;</p> <p>The department has successfully introduced interventions in a multi-sectors response, being the lead agency responsible for humanitarian assistance in the north of Jordan, reaching more than 80,000 beneficiaries in 2025 and continue providing access to food, health care, cash for shelter and non-food items such as hygiene kits and winterization items in 2021. The programme department is now strategizing the Syrian crisis response in Jordan and working toward a holistic integrated approach with the host community and planning to move toward sustainable development through introducing innovative approaches in education promotion, community development and economic empowerment.</p> <p><strong>Our values and commitment to safeguarding:</strong></p> <p>IRJ is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people, adults, and beneficiaries with whom IRJ engages. IRJ expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.</p> <p>The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization.</p> <p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRJ also participates in the Inter-Agency Misconduct Disclosure Scheme.</p> <p>In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.</p> <p><strong>KEY RESPONSIBILITIES</strong>:</p> <p><strong><u>Project Management&nbsp;&nbsp;</u></strong></p> <ul> <li>Provide technical and strategic guidance to education programmes in alignment with IR strategies, and global education frameworks.</li> <li>Lead and provide technical input into training needs assessments and the development of relevant curriculum.</li> <li>Manage, coach and supervise educate projects staff, enhance staff capacity through training with respect to identified staff needs.</li> <li>Contribute to the successful management of the education projects and managing the implementation of the project’s activities.</li> <li>Track and thoroughly review financial reports to ensure education projects budget is spent on target.</li> <li>Lead and participate in the first level of RH (beneficiary) selection</li> </ul> <p>&nbsp;</p> <ul> <li>&nbsp;Lead the overall planning, implementation, monitoring, and quality assurance of the project, ensuring alignment with the approved proposal, budget, and donor requirements.</li> <li>Ensure effective delivery of project activities,</li> <li>&nbsp;Support the line manager in resource mobilization efforts, proposal development, and project design for future phases.</li> <li>Track implementation progress against implementation plan and indicators, ensuring timely achievement of project outputs and outcomes. Contribute to the development of concept notes and technical inputs for education.</li> </ul> <p><strong><u>Documentation and reporting</u></strong></p> <ul> <li>Ensure projects templates and forms are updated and well documented.</li> <li>Ensure project progress is clearly documented in the database.</li> <li>Work with the monitoring and evaluation team to enhance measurement tools.</li> <li>Prepare monthly reports on the activities and progress of the projects as per IRW templates and requirements.</li> <li>Close monitoring and control over the data collected from beneficiaries, and participated in selection criteria development for beneficiary.</li> <li>Ensure systems regarding database management and security are in place and maintained.</li> <li>Ensure data gathering is done according to the latest sector standards and results of relevant lessons are integrated into the project.</li> <li>Draft initial versions of all required project reports in accordance with donor requirements, including&nbsp;&nbsp;&nbsp;&nbsp; interim and final reports.</li> </ul> <p><strong><u>Staff Management</u></strong></p> <p>&nbsp;</p> <ul> <li>line-manage of education projects staff of the assigned project(s), including day-to-day management, development training, and appraisals, etc.</li> <li>Conduct annual performance evaluation for education team members.</li> </ul> <p>&nbsp;</p> <p><strong><u>Financial Management</u></strong></p> <p>&nbsp;</p> <ul> <li>Manage the budget of the assigned project(s) and ensure all expenses are according to budget and meet IRJ standards about financial management, including accountability and good governance.</li> <li>Review and verify financial reports, payment requests, and supporting documents, including tuition payments, stipends, and training costs.</li> <li>&nbsp;</li> <li>Coordinate closely with Finance and Procurement teams to ensure timely, compliant, and transparent financial processes.</li> </ul> <p>&nbsp;</p> <p><strong><u>Communication and Coordination</u></strong></p> <p>&nbsp;</p> <ul> <li>Develop and maintain appropriate, regular, transparent and supportive communication structures with the assigned project team, IRJ in-country and advisers and other relevant stakeholders (e.g. beneficiaries, ministry of higher education, ministry of education, universities, community leaders, local and national government officials, UN agencies and other NGOs), with the objective of ensuring good cooperation and partnerships.</li> <li>Signing MOUs, working and collaborative with partners and other key stakeholders.</li> <li>Participate in education coordination meetings and other working groups or meetings as required, representing IRJ and feeding back to the staff and Community Development Coordinator on relevant issues.</li> <li>Build and maintain strong networks with local education agencies, universities, and relevant organizations to enhance coordination, learning, and project impact.</li> <li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li> </ul> <p>&nbsp;</p> <p><strong><u>Logistics</u></strong></p> <p>&nbsp;</p> <ul> <li>Support the Procurement and logistics activities in regards to the purchasing of supplies and equipment for the project.</li> </ul> <p><strong><u>Quality Management</u></strong></p> <p>&nbsp;</p> <ul> <li>Ensure the project(s) are implemented in line with donor proposals and requirements and in accordance with IRJ, donor, country and international standards i.e. CHS standards.</li> </ul> <p>&nbsp;</p> <p><strong><u>Required Qualification:</u></strong></p> <ul> <li>University degree in Education, sociology, community studies, social sciences, or any other related field.</li> <li>Four to five &nbsp;years of relevant experience, education projects, youth programs, or humanitarian development contexts.</li> <li>&nbsp;</li> <li>Relevant Post graduate studies in the field of project planning and management, public administration, gender studies, proposal writing are considered as an advantage.</li> <li>Practical experience in designing and implementing education projects.</li> <li>Experience in youth skills/employment, (employment or entrepreneurship) is considered an asset.</li> <li>Proven Project Management skills including planning and budget tracking capacities.</li> <li>The ability to think critically and to recommend good solutions to problems.</li> <li>Strong organizational skills.</li> <li>Proven ability to lead a team and being part of a team.</li> <li>Ability to mentor staff to work professionally and verifiably deliver results for project participants</li> <li>Ability to travel independently throughout Jordan, including to rural communities</li> <li>Willingness and ability to work extended hours</li> <li>Fluent in English and Arabic, written and spoken.</li> <li>Advance knowledge of Microsoft Office applications.</li> </ul> <p >&nbsp;</p> <p><strong>Technical knowledge Skills &amp; abilities: </strong></p> <p>&nbsp;</p> <ul> <li>Communication and Analysis skills of the needs</li> <li>Strong team and leadership skills and ability to manage diverse team with different background and skills.</li> <li>Good field experience in emergency and development program management, preferably with non-government organizations.</li> <li>Good knowledge of current humanitarian policy issues and the international humanitarian context.</li> <li>Knowledge of key development/Humanitarian donors engaged in Syrian response programmes (i.e. UNOCHA, SIDA, UNDP, UNHCR,UNICIF etc.), and of procedures, accountability frameworks and best practices.</li> <li>Proven experience in Jordan contexts of Education and higher education sectors including gaps and priorities.</li> <li>Good understanding of international humanitarian principles and standards including CHS, SPHERE, ICRC Code of Conduct etc</li> <li>Report writing, problem solving and leaderships kills.</li> <li>Good understanding of capacity assessment methodologies; excellent ability to identify significant capacity building opportunities and design training programs relevant for graduates.</li> <li>Strong understanding of project cycle management, result-based management and M&amp;E functions.</li> </ul> <p><strong>Personal knowledge Skills &amp; abilities:</strong></p> <ul> <li>Diplomacy, tact &amp; negotiation skills.</li> <li>Able to communicate effectively both oral and in writing with employees at all levels within the organisation and also externally.</li> <li>Willingness to work flexibly and outside normal office hours as and when required for humanitarian emergency response</li> </ul> <p><strong>Developing and maintaining relationships:</strong></p> <ul> <li>Very good team management skills and the ability to lead a team from different background and skills.</li> <li>Very good verbal and written communications skills and the ability to relate to people from all backgrounds.</li> </ul> <p><strong>Managing yourself in a pressured and changing environment:</strong></p> <ul> <li>Demonstrated ability at being flexible and adapt to changing situations.</li> <li>The ability to remain calm while dealing with conflicting priorities and working under pressure.</li> </ul> <p>&nbsp;</p> <p><strong>Operating safely and securely in a humanitarian response:</strong></p> <ul> <li>Relevant experience in implementing security policy/protocols.</li> </ul> <p>&nbsp;</p>

<p>Starting position: 15/10/2026<br> <br> Duration : Fixed-term Contract (12 Month Duration)<br> <br> Rate&nbsp;of activity : 100%<br> <br> Place of work : MENA Regional Office - Amman, Jordan<br> <br>  Deadline for applications: Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.</p> <p>Context :<br> <br> Terre des hommes Lausanne (Tdh), Switzerland’s largest children’s rights organization, maintains a strong presence across the Middle East and North Africa region. We operate in seven countries: Jordan, Egypt, Afghanistan, Lebanon, Syria, Iraq, and Palestine, with our regional office based in Amman.</p> <p>The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p> <p>Mission:</p> <p>The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes.</p> <p>The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes.</p> <p>The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations.</p> <p>In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements.</p> <p>The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.<br> <br> Main responsibilities:</p> <p><br> National Regional Staff HR Management</p> <p>· Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</p> <p>· Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</p> <p>· Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</p> <p>· Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</p> <p>· Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</p> <p>· Support learning and development activities including training coordination and capacity-building initiatives.</p> <p>· Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</p> <p>International Regional Staff Administrative Support</p> <p>· Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</p> <p>· Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</p> <p>· Follow up on medical checks and related documentation for international staff.</p> <p>· Support contract administration, including renewals and amendments.</p> <p>· Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</p> <p>Stakeholder Management (Internal &amp; External)</p> <p>· Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</p> <p>· Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</p> <p>· Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</p> <p>· Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</p> <p>· Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</p> <p>· Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</p> <p>Regional HR Support</p> <p>· Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</p> <p>· Support implementation of HR tools, templates, systems, and standard procedures across the region.</p> <p>· Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</p> <p>· Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</p> <p>· Support capacity building for country HR focal points through guidance, coaching, and technical advice.</p> <p>HR Reporting &amp; Analytics</p> <p>· Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</p> <p>· Maintain and update HR dashboards and trackers for regional office.</p> <p>· Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</p> <p>· Ensure accuracy and consistency of HR data across all systems and reports.</p> <p>&nbsp;</p> <p>Compliance &amp; Regulatory Management</p> <p>· Ensure adherence to local labor laws, organizational HR policies, and donor requirements.</p> <p>· Support internal and external HR audits by ensuring proper documentation and record-keeping.</p> <p>· Monitor compliance with contractual obligations, probation requirements, and HR procedures.</p> <p>· Follow up on statutory obligations including social security, income tax, and legal reporting requirements.</p> <p>· Identify HR compliance risks and escalate issues to the Regional HR Coordinator when necessary.</p> <p>&nbsp;</p> <p>HR Administration Support</p> <p>· Manage HR-related administrative tasks including preparation and processing of HR correspondence, letters, and certificates.</p> <p>· Support organization of workshops, trainings, and staff events, including visa and per diem processing.</p> <p>· Coordinate procurement and administrative follow-up for HR-related needs such as training materials, consultants, and service contracts.</p> <p>· Ensure proper filing, archiving, and documentation of HR and administrative records in line with audit requirements.</p> <p>· Support office-level administrative coordination related to HR processes and staff welfare activities.</p> <p>· Follow up on HR-related payments and administrative claims in coordination with finance and other relevant departments.<br> <br> Required skills and competencies:<br> <br> Interpersonal Skills</p> <p>· ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</p> <p>· High attention to details, organized, and ability to prioritize workload.</p> <p>· Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</p> <p>· Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</p> <p>· ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</p> <p>Organizational Skills</p> <p>· Strong organizational and coordination skills, with the ability to manage multiple HR processes</p> <p>· Ability to manage HR data, maintain trackers, and produce accurate reports.</p> <p>· Follows through on actions and monitors progress until completion.</p> <p>· Conflict resolution skills<br> <br> **The full Job Description will be shared with shortlisted candidates.**<br> <br> Profile :<br> <br> Education :</p> <ul> <li> <p>Bachelor’s degree in business administration, HR Management, Law, Social sciences, or a related field is required.</p> </li> </ul> <p>Training/Qualifications</p> <ul> <li> <p>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</p> </li> <li> <p>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</p> </li> <li> <p>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</p> </li> <li> <p>Experience / Skills :<br> Minimum of 4–6 years of relevant experience in Human Resources similar role, preferably within humanitarian or development organizations.</p> </li> <li> <p>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</p> </li> <li> <p>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</p> </li> <li> <p>Prior involvement in remote coordination or support to field missions is highly desirable.<br> <br> Languages :<br> Native Arabic speaker with excellent command of English (spoken and written).<br> <br> IT knowledge :<br> Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting.Experience with ERP is an asset.<br> <br> Salary :<br> Following Tdh salary scale in Jordan</p> </li> </ul> <p>Tdh General Code of Conduct and Ethical Policies :</p> <ul> <li> <p>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</p> </li> <li> <p>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</p> </li> <li> <p>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</p> </li> <li> <p>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</p> </li> <li> <p>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</p> </li> </ul> <p>Procedure:<br> <br> Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br> <br> References :<br> <br> Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>