Pediatrician Jobs in Jordan
434 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Do you want to make a difference in people's lives? </p><br><p>We are looking for a Digital Marketing Specialist to join our growing team! </p><br><p>Who we are:</p><br><p>WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </p><br><p>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, WUDUH is where you can grow and succeed. </p><br><p>Job Objectives: </p><br><p>The Digital Marketing Specialist is responsible for planning, executing, and optimizing digital marketing initiatives to drive brand awareness, qualified traffic, and lead generation. This role combines performance marketing, search engine optimization, analytics, and content strategy to support business growth and revenue objectives.</p><br><p>Responsibilities and Duties:</p><br><p>1. Digital Marketing & Campaign Management</p><br><p>• Plan, execute, and optimize paid and organic digital campaigns across Google, Meta, LinkedIn, and other relevant platforms.</p><br><p>• Assist in executing campaigns while monitoring budgets, tracking performance, and optimizing ROI.</p><br><p>• Develop data-driven marketing strategies aligned with broader business and sales goals.</p><br><p>• Coordinate with content, design, and development teams to ensure consistent brand messaging across all channels.</p><br><p>• Conduct A/B testing on ads, landing pages, and funnels to improve conversion rates.</p><br><p>• Manage the website customer journey and CRM integrations, including tracking leads, optimizing flows, and maintaining customer data.</p><br><p>2. SEO & Website Optimization</p><br><p>• Execute and optimize on-page, off-page, and technical SEO strategies to improve website visibility and organic performance.</p><br><p>• Conduct keyword research, competitor analysis, and search intent mapping to identify growth opportunities.</p><br><p>• Manage website content, structure, and functionality to ensure an optimal user experience and support business objectives.</p><br><p>• Monitor website and SEO performance using analytics and reporting tools, providing actionable insights and recommendations.</p><br><p>• Continuously optimize website performance, usability, SEO, and conversion funnels to improve lead generation and conversion rates.</p><br><p>• Coordinate with developers and designers to implement website enhancements, technical fixes, landing pages, and Conversion Rate Optimization (CRO) initiatives.</p><br><p>3. Email & SMS Marketing</p><br><p>• Develop and manage email and SMS marketing campaigns to nurture leads and engage customers.</p><br><p>• Design and segment email and SMS lists based on current leads, target audience needs, and preferences.</p><br><p>• Track campaign performance metrics (open rates, click-through rates, conversions) and optimize campaigns for improved results.</p><br><p>4. Analytics & Reporting</p><br><p>• Track and analyze campaign performance using dashboards and KPIs.</p><br><p>• Prepare weekly and monthly performance reports with actionable insights.</p><br><p>• Monitor CTR, CPC, CPA, CAC, conversion rates, and organic growth metrics.</p><br><p>• Continuously refine strategies based on data and performance trends to optimize ongoing and future campaigns.</p><br><p>Qualifications: </p><br><p>Bachelor’s degree in marketing or any related field</p><br><p>Years of Experience: </p><br><p>2 - 4 years of experience in digital marketing</p><br><p>Competencies / Behavioral Requirements:</p><br><p>• Strong problem-solving and strategic thinking abilities.</p><br><p>• Excellent communication and collaboration skills.</p><br><p>• Ability to manage multiple projects simultaneously and meet deadlines.</p><br><p>• Positive attitude, strong work ethic, and a passion for learning and growth.</p><br><p>Technical Requirements:</p><br><p>• Proficiency in digital marketing and analytics tools, including Google Ads, Meta Ads Manager, LinkedIn Campaign Manager, Google Analytics 4 (GA4), Google Tag Manager, and SEO tools (e.g., SEMrush, Ahrefs).</p><br><p>• Experience with website management, CRM, and marketing automation platforms.</p><br><p>• Familiarity with CMS management, email/SMS tools, conversion tracking, and the basic implementation of CRO and tracking setups (funnels, UTMs, pixels)</p><br><p>What we offer: </p><br><p>Comprehensive health insurance </p><br><p>Competitive compensation package </p><br><p>Prime central location </p><br><p>Discounts on food, beverages, and wellness services </p><br><p>Continuous learning and development opportunities </p><br><p>A dynamic, inclusive, and supportive work environment </p><br><p>A workplace led by Gen Z and Millennials </p><br><p>Employment type: </p><br><p>Full-time </p><br><p>On-site </p><br><p>Working days: </p><br><p>Monday to Friday</p><br><p>6th day: Based on need, managed fairly based on priorities and urgency </p><br><p>Ready to make your mark? </p><br><p>Apply now for a career that merges your talents with innovation. At WUDUH, your journey to a fulfilling career is just a click away! </p><br><p>Learn more at wuduh.zenats.com </p><br><p>Stay connected </p><br><p>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at WUDUH. </p><br><p>You can find us on: </p><br><p>LinkedIn </p><br><p>Instagram </p><br><p>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</p><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The post is an integral part of the complementary personnel section structure being the only support staff position. The incumbent of the post assists the HR Specialist in the administration of the complementary personnel profile and assist with the recruitment. The post is needed and must be regularized and as such we plan to establish a fixed term post. The incumbent reports to Head Area Complementary Personnel Services Section, HQ (Amman) and will be responsible for providing HR Services. Responsibilities Supports in data management, review, research and archiving of Complementary personnel files including Consultants, interns, volunteers and Gratis personnel. Supports in data management for the Junior Professional Officer (JPO) Programme; provides substantive data cleansing on a wide range of JPO files including creating and accurately completing data entry into the relevant Human Resource Management (HRM). Reviews data and transactions related to HR services on the Human Resources Information system (including HR Dashboards) including supporting system improvements and implementations; checks discrepancies and coordinates with other staff members as necessary for resolution; responsible for monitoring and reporting on HR statistics, monitors data entry and provides initial approval thereof. Develops, maintains, and updates the relevant databases or spreadsheets and contributes to its design, as and when required; prepares, consolidates and updates relevant statistical reports as requested; monitors various records, forms and tables for accuracy and brings to the attention of the supervisor any issues that may have negative impact. Assists in the day-to-day operations of recruitment services and activities, whether preparing Job Openings, screening of applicants, inviting for tests and interviews or participating in interviews as HR ex-officio; coordinates and follows up on all administrative arrangements including archiving, support in the applicable e-recruitment system and preparing statistical reports, among others. Researches, extracts relevant facts, background information and practices; analyses and presents information with recommendations which can influence the quality of development and performance of other HR actions; prepares summaries in respect of various types of personnel cases; and support ad hoc HR projects. Responds, and drafts responses, to a wide range of correspondences, queries and other communications as assigned by the supervisor, uses standard word processing packages to produce a wide variety of documents and reports. Coordinates with other Units within the Department or with other Departments, in relation to HR functions; prepares regular and ad-hoc reports, including basic translation from Arabic to English and vice versa, as and when required. Performs other duties as may be assigned by the supervisor. Competencies Core Competencies of Communication, Working with People and Drive for Results apply by default. - Applying Technical Expertise. - Learning and Researching. - Analyzing. - Planning and Organizing.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A university degree in human resources management, psychology, public or business administration or in a related behavioural science field.</p><p>At least two years of relevant experience in the application of the knowledge acquired in human resources management in governmental, international or medium/large commercial organization, including where applicable, relevant experience in recruitment is required</p><p>Experience and knowledge of standard computer applications, HR systems, Dashboards and MS Excel is required</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>Are you a registered Palestine refugee? If yes, please provide your Ration Card Number. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below? Is required.</p><p>Are you currently residing in Duty station. Please specify your current location. It is required. Please explain how you meet this criterion using examples.</p><p>Do you have close relative(s) in UNRWA (mother, father, daughter, son, sister brother)? If yes, please provide full name(s) and relationship. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below. Is required</p><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required.</p><p></p></section>
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<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.</p>
<p> </p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<p><h4>Description</h4>
<p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p>
<p>You will:</p>
<ul>
<li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li>
<li>Resolve product or service problems by clarifying users’ complaints.</li>
<li>Build sustainable relationships and trust with users through open and interactive communication.</li>
<li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li>
<li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li>
<li>Maintain up-to-date user database through internal and external communications.</li>
<li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li>
<li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li>
<li>Monitor in-game chat.</li>
<li>Follow communication procedures, guidelines, and policies.</li>
<li>Perform other duties, as assigned.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Time management</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to adapt/respond to different types of characters</li>
<li>Patient</li>
<li>Teamwork</li>
<li>Ability to multitask</li>
<li>Ability to work under pressure</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication in English and Arabic</li>
<li>Good Arabic language skills (written)</li>
<li>Customer service</li>
<li>Product knowledge</li>
<li>CRM systems and practices</li>
<li>Good understanding of social media</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li>
<li>1-2 years of experience, preferably in mobile gaming companies.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p>
<p>You will:</p>
<ul>
<li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li>
<li>Resolve product or service problems by clarifying users’ complaints.</li>
<li>Build sustainable relationships and trust with users through open and interactive communication.</li>
<li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li>
<li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li>
<li>Maintain up-to-date user database through internal and external communications.</li>
<li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li>
<li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li>
<li>Monitor in-game chat.</li>
<li>Follow communication procedures, guidelines, and policies.</li>
<li>Perform other duties, as assigned.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Time management</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to adapt/respond to different types of characters</li>
<li>Patient</li>
<li>Teamwork</li>
<li>Ability to multitask</li>
<li>Ability to work under pressure</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication in English and Arabic</li>
<li>Good Arabic language skills (written)</li>
<li>Customer service</li>
<li>Product knowledge</li>
<li>CRM systems and practices</li>
<li>Good understanding of social media</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li>
<li>1-2 years of experience, preferably in mobile gaming companies.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p>
<p>We are looking for a performance marketing account executive to join our growing and award-winning team to work on some of the region's most exciting brands.</p>
<h4>Requirements</h4>
<h4>Job responsibilities:</h4>
<ul>
<li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li>
<li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li>
<li>Solid knowledge of Google ads campaign types.</li>
<li>Continuous analysis of performance and reporting on digital campaigns.</li>
<li>Efficient management of budgets across all engines and campaigns.</li>
<li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li>
<li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li>
</ul>
<h4>Skills required:</h4>
<ul>
<li>Minimum 2 years of relevant experience</li>
<li>Marketing and advertising background is a big plus</li>
<li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li>
<li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li>
<li>Vast experience in the Google Content Network and with overall display advertising.</li>
<li>Knowledge and experience in retargeting/remarketing.</li>
</ul>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Mamo exists to help businesses get paid and move money without friction. When there s friction in that flow, customers feel it immediately a payment that won't process, an integration that breaks , a custom setup requirement that we don t support yet. That's where you come in. You'll be the person who picks up the problem, figures out what's actually happening under the hood, and explains it clearly to someone who just wants their business to work. The technical and the human, in equal measure. What you'll do Own all types of customer issues end-to-end from general support questions to complex technical investigations Diagnose technical problems across payments, APIs, and integrations: read logs, trace transactions, identify where things broke and why Translate what you find into plain language that makes sense to a non-technical customer Work closely with product and engineering to escalate and document bugs, patterns, and recurring issues Hold the quality bar high every interaction should leave the merchant better off than before they reached out Collect customer feedback and share it with the team to help us improve our products and optimize the user experience</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we're looking for At least 2 years of experience in technical support where you've done the hands-on diagnostic work before, not just ticket triage Solid understanding of the payments landscape: how transactions flow, what happens at each step, where things go wrong Comfort with APIs and integrations you can read documentation, understand error codes, and spot a misconfigured webhook Clear, patient communicator you don't hide behind jargon and you don't lose people in technical detail Someone who takes ownership; a problem that lands with you doesn't leave until it's solved You have an innately investigative and curious nature Excellent written and verbal communication You re resourceful, and you have a get-things-done attitude You lead with empathy and have compassion for humans trying to figure things out. Seeing a problem from the customer's side is half of solving it.</p><p></p></section>
<p >Oxfam is a global movement of people who are fighting inequality to end poverty and injustice. Across regions, from the local to the global, we work with people to bring change that lasts</p>
<p ><a href="https://oxfam.box.com/s/nms61kw0d5d4ynixvwb34pirsmi0x10f" rel="noreferrer noopener" ><strong >Click Here</strong></a> to view the post overview</p>
<h2 >BACKGROUND AND CONTEXT</h2>
<p >Oxfam operates and supports multiple recycling facilities that process recyclable materials through equipment including balers, shredders, and associated waste handling systems.</p>
<p >As part of Oxfam's commitment to continuous improvement, the organization recognizes the need to review existing health and safety arrangements, fire prevention measures, risk assessments, and implementation of control measures across its recycling facilities and supporting operations.</p>
<p >Existing health and safety management systems are already in place, including designated Health and Safety personnel, risk assessments, and action plans. Oxfam seeks the support of an experienced Environment, Health and Safety (EHS) Technical Consultant to conduct an independent assessment and provide recommendations to strengthen fire prevention and overall safety management.</p>
<h2 >SPECIFICATION OF GOODS OR SERVICES OR WORK REQUIRED</h2>
<p >The consultant will:</p>
<ol >
<li >Review existing health and safety risk assessments and action plans for recycling operations.</li>
<li >Assess compliance with health and safety controls and procedures.</li>
<li >Evaluate fire prevention, detection, emergency response, and business continuity measures.</li>
<li >Support Oxfam's internal review process to identify potential contributing factors to incidents and lessons learned.</li>
</ol>
<p >Scope of Work</p>
<p ><strong >1. Field Site, Office, and Vehicle Inspections</strong></p>
<ul >
<li >Conduct inspections of field sites, offices, and organizational vehicles to verify compliance with health, safety, and environmental standards.</li>
</ul>
<p ><strong >2. Office, Accommodation, and Residential Facility Safety Assessments</strong></p>
<ul >
<li >Assess Amman offices, staff accommodation, and residential facilities to ensure compliance with applicable safety requirements, including:
<ul >
<li >Fire detection and alarm systems.</li>
<li >Emergency evacuation plans and procedures.</li>
<li >Electrical and gas safety standards.</li>
<li >Occupancy and living-space requirements.</li>
<li >General building maintenance and housekeeping practices.</li>
<li >Emergency preparedness and response measures.</li>
<li >Adequacy, type, condition, and placement of fire extinguishers and first aid boxes.</li>
</ul>
</li>
</ul>
<p ><strong >3. Vehicle Safety and Fleet Evaluation</strong></p>
<ul >
<li >Evaluate vehicle safety and driving practices with recommendations, including:
<ul >
<li >Vehicle inspection, servicing, and preventive maintenance procedures.</li>
<li >Driver competency assessments and safe driving practices.</li>
<li >Delivery of defensive driving training and traffic accident management inductions.</li>
<li >Availability and condition of emergency equipment and first-aid kits in vehicles.</li>
</ul>
</li>
</ul>
<p ><strong >4. Driver Safety Induction</strong></p>
<ul >
<li >Conduct driver inductions on traffic safety regulations, road risk management, and safe driving expectations.</li>
</ul>
<p ><strong >5. Hazard Identification and Corrective Action Follow-Up</strong></p>
<ul >
<li >Conduct inductions and awareness sessions on hazard identification according to work location with recommend corrective actions and follow up on the implementation of safety improvements to ensure continuous compliance and risk reduction according to organization and country standards.</li>
</ul>
<p ><strong >6. Follow up with the safety team on any additional requirement needed for the organization.</strong></p>
<p >If the supplier wishes to propose modifications to the specification (which may provide a better way to achieve Oxfam ´s objectives) these must be considered as an alternative offer. The Supplier must make alternative offers in a separate letter to accompany the offer. OXFAM is under no obligation to accept alternative offers.</p>
<h2 >METHODOLOGY</h2>
<p >The key steps to be followed though not explicit and the detailed modality and work plan will be agreed during consultation meeting include:</p>
<p >The consultant is expected to apply a combination of:</p>
<p >Document review.<br >
• Site inspections.<br >
• Staff interviews and consultations.<br >
• Compliance assessment against Jordanian regulations and international good practice.<br >
• Gap analysis.<br >
• Risk assessment review.<br >
• Development of recommendations and action plans.</p>
<p ><strong >Planned Timeline</strong></p>
<p ><a href="https://oxfam.box.com/s/lc3bsxzzdbchn4bpwutxiwezevag9nbr" rel="noreferrer noopener" ><strong >Click Here</strong></a> to view the planned timeline</p>
<h2 >EXPERIENCE OR PROFILE REQUIREMENTS</h2>
<p >The company/ individual(s) should have the following competencies:</p>
<ul >
<li >Minimum 7 years of experience in EHS management, industrial safety, recycling operations, or fire safety.</li>
<li >Experience working with NGOs, international organizations, or humanitarian agencies is desirable [Proficiency in [skill]</li>
<li >Advanced degree (Master is preferred) in Engineering, Environmental, or Natural Sciences, or in other related technical disciplines.</li>
<li >Professional certification in Health and Safety.</li>
<li >Considerable experience in a similar position.</li>
<li >Knowledge of machinery, equipment and tools.</li>
<li >100% of presence should be on the worksite.</li>
<li >Experience working with NGOs, international organizations, or humanitarian agencies is desirable.</li>
<li >Experience in waste management, recycling facilities, manufacturing, or similar industrial environments.</li>
<li >Strong report-writing and analytical skills.</li>
</ul>
<section class="rw-how-to-apply" >
<h2 class="rw-how-to-apply__title" >How to apply</h2>
<h3 >APPLICATION PROCESS</h3>
<h4 >Submission Instructions</h4>
<p >Quotations and applications must reach Oxfam no later than <strong >1st of July 2026</strong></p>
<p >Responses must be submitted in English, electronically or by hand to: <a href="https://oxfamunited-my.sharepoint.com/personal/zlebade_oxfam_org_uk/Documents/AmmanProcurement@oxfam.org.uk" rel="noreferrer noopener" >[<strong >AmmanProcurement@oxfam.org.uk</strong></a></p>
<p >The subject of the mail should be: [RFQ-JOAMM-26-0090– Proposal Submission + [Name of bidder]]</p>
<p >Any questions, remarks or requests for clarification can be sent up to 7 days before the submission deadline in writing. The (anonymised) questions will be answered to all applicants.</p>
<h4 >Administrative Requirements</h4>
<p >To be shortlisted for evaluation against award criteria, <a href="https://oxfam.box.com/s/q7zcg5c6u2um5n916zrdew1481zafoc5" rel="noreferrer noopener" ><strong >Click Here</strong></a> to view the documents must be submitted with this application.</p>
<h4 >Evaluation and Award Criteria</h4>
<p ><a href="https://oxfam.box.com/s/9trv062yg12xs3emd0uebqt3n86wjax8" rel="noreferrer noopener" ><strong >Click Here</strong></a> to view the evaluation and award criteria</p>
<p >[Only quotations with combined scores of at least 50/70 points for the technical award criteria (approach paper and CV) qualify for the financial evaluation.]</p>
<p >Oxfam withholds the right to conduct interviews with one or more potential suppliers before an award decision is made. The purpose of the interview is to seek further clarification on the submitted quotations and learn more about the background and previous experiences of the potential suppliers and their teams.</p>
<h3 >OTHER CONDITIONS</h3>
<p >Conditions for participating in the procurement process are detailed in the <a href="https://oxfam.box.com/s/zzwzvcmp83i3lqh8wfigx13muacyef3z" rel="noreferrer noopener" >Terms & Conditions of Bidding</a></p>
<h3 >CODE OF CONDUCT</h3>
<p >Oxfam is committed to integrity in its operations and supply chains and ensuring high ethical standards. Complying with all laws and regulations and ensuring fair competition are fundamental to this commitment. We actively promote these principles and standards, and expect all Oxfam suppliers to demonstrate commitment towards them.</p>
<p >All consultants/applicant are required to agree and adhere to the <a href="https://oxfam.box.com/s/sr8j71t6ca1bu3p371cwot26qob15f1p" rel="noreferrer noopener" ><strong >Oxfam Supplier Code of Conduct</strong></a>, whereas individuals (including consultants) must sign the <a href="https://oxfam.box.com/s/03bmcha7n01pqj9i62uw1t2a7pygbq41" rel="noreferrer noopener" ><strong >Oxfam Non Staff Code of Conduct</strong></a>. These Codes of Conduct set out the specific standards and principles in the areas of human and labour rights, environmental impact and anti-corruption that suppliers must follow.</p>
<h3 >ANNEXES</h3>
<ul >
<li ><a href="https://oxfam.box.com/s/grbvwi0fbg8dl1bnexo4pha5jylnf81f" rel="noreferrer noopener" >Conflict of interest declaration form for 3rd parties</a></li>
<li ><a href="https://oxfam.box.com/s/l6ykk3npbffwxdpg3ly3kgftxb87fy1f" rel="noreferrer noopener" >Safeguarding policy</a></li>
<li >(If applicable) <a href="https://oxfam.box.com/s/o2w2dmf8racpaewj6muz9yqs88yiuy8g" rel="noreferrer noopener" >Oxfam child safeguarding policy</a></li>
<li >(Edit and use if applicable) <a href="https://oxfam.box.com/s/mo8artt9l8a2x0cnpqrqqrugt8k0r773" rel="noreferrer noopener" >Example privacy notice</a></li>
</ul>
<p > </p>
<p > </p>
<ol >
<li >
<p ><a href="https://reliefweb.int/job/4217710/environment-health-and-safety-ehs-technical-consultant#ref-ftn1" >^</a></p>
<p >Non-Staff Code of Conduct applies for any self-employed individuals or contracted employees of suppliers who are working on Oxfam sites, or who have access to Oxfam materials, or who may represent Oxfam in any manner but are not part of Oxfam’s legal entity)</p>
</li>
</ol>
</section>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p>
<h4>The job in a nutshell</h4>
<p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p>
<h4>What will you do?</h4>
<p><strong>Employee lifecycle</strong></p>
<ul>
<li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li>
<li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li>
<li>Administer employee status changes, handling promotions, transfers, and related documentation.</li>
<li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li>
<li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li>
</ul>
<p><strong>Payroll & HRIS management</strong></p>
<ul>
<li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li>
<li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li>
<li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li>
<li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li>
</ul>
<p><strong>Compliance & legal adherence</strong></p>
<ul>
<li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li>
<li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li>
<li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li>
<li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li>
<li>Maintain meticulous records for all compliance-related activities.</li>
</ul>
<p><strong>Policy development & process improvement</strong></p>
<ul>
<li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li>
<li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li>
<li>Document and standardize all operational processes and workflows.</li>
</ul>
<p><strong>Employee engagement & support</strong></p>
<ul>
<li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li>
<li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li>
<li>Foster a culture of trust and transparency through clear and compassionate communication.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
<li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li>
<li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li>
<li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li>
<li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li>
<li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li>
<li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li>
<li>Excellent communication and stakeholder management skills.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Detail-oriented with strong organizational abilities.</li>
</ul>
<h4>What we offer you?</h4>
<ul>
<li>We believe you will love working at Foodics!</li>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li>
</ul></p><p></p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.</p>
<p> </p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: Technical, Trade, or Vocational School Degree.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p> </p>
<p>REQUIRED QUALIFICATIONS</p>
<p>License or Certification: State or Regional Massage License</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<p><h4>Company description</h4>
<p>About Orient Express<br>
Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express sailing yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine-dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.</p>
<h4>Job description</h4>
<ul>
<li>Provide professional and personalized wine recommendations, pairing suggestions, and beverage guidance to guests.</li>
<li>Perform wine service according to fine-dining and five-star hotel standards, including correct presentation, opening, and pouring techniques.</li>
<li>Support the management, organization, and maintenance of the wine cellar, ensuring proper storage conditions and stock rotation.</li>
<li>Assist in monitoring wine inventory levels, reporting shortages, breakages, and quality issues.</li>
<li>Contribute to the development, updating, and presentation of the wine list in line with the restaurant’s concept and positioning.</li>
<li>Collaborate closely with the kitchen brigade to ensure harmonious food and wine pairings.</li>
<li>Support the training of service staff on wine knowledge, service techniques, and beverage upselling.</li>
<li>Ensure compliance with hygiene, safety, and food & beverage service standards.</li>
<li>Assist in controlling beverage costs, minimizing waste, and supporting revenue optimization through informed sales.</li>
<li>Manage guest preferences, special requests, and VIP experiences with discretion and professionalism.</li>
<li>Participate in wine tastings, supplier meetings, and product evaluations as required.</li>
<li>Uphold the hotel’s brand values, grooming standards, and luxury service culture at all times.</li>
</ul>
<h4>Additional information</h4>
<p>A competitive salary package<br>
ALL - Heartist® Program: Employee benefit card offering discounted rates at all Accor locations and partner venues worldwide.<br>
Learning & development: Opportunity to develop your talent and grow within your property and across the world!</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure compliance with approved engineering, maintenance, GMP, GEP, and safety procedures.</p><p>Support implementation and continuous improvement of utilities and BMS-related SOP</p><p>Adherence to policies, processes, and procedures.</p><p>Supervise daily operation and maintenance activities of utilities systems, including BMS, HVAC, water treatment, compressed air, and associated infrastructure.</p><p>Monitor utilities performance and ensure uninterrupted services to production and support area</p><p>Smooth flow of day-to-day operations.</p><p>Ensure compliance with GMP, GEP, engineering standards, and EHS requirements.</p><p>Support internal and external audits.</p><p>Maintain complete and accurate utilities and BMS documentation.</p><p>Ensure safe execution of all utilities-related activities.</p><p>Audit findings.</p><p>Safety incidents.</p><p>Documentation compliance rate.</p><p>Supervise the operation, monitoring, and maintenance of utilities systems including HVAC, water treatment, compressed air, and Building Management System (BMS).</p><p>Monitor BMS alarms, trends, and system performance, ensuring timely response to abnormalities and implementation of corrective actions.</p><p>Analyze utilities performance data and BMS reports to identify opportunities for improving reliability, efficiency, and energy consumption.</p><p>Coordinate with automation and BMS service providers for troubleshooting, upgrades, modifications, and system optimization.</p><p>Follow up and verify completion of preventive and corrective maintenance activities for utilities equipment and BMS-integrated systems.</p><p>Conduct daily inspections, equipment performance reviews, and utilities operational checks to ensure compliance with operational requirements.</p><p>Participate in root cause analysis (RCA) investigations related to utilities failures and implement corrective and preventive actions (CAPA).</p><p>Ensure proper documentation of utilities operations, maintenance records, BMS events, deviations, and engineering activities in compliance with GMP requirements.</p><p>Participate in qualification activities (IQ/OQ), commissioning, and validation support for utilities systems and related equipment.</p><p>Initiate and follow up change controls associated with utilities, automation, and BMS systems.</p><p>Monitor critical spare parts inventory, define reorder levels, and coordinate procurement activities to maintain system reliability.</p><p>Support internal and external audits related to utilities, engineering systems, energy management, and GMP compliance.</p><p>Prepare utilities performance reports, energy consumption reports, and BMS trend analyses for management review.</p><p>Participate in utilities-related projects, equipment selection, design reviews, and preparation of User Requirement Specifications (URS).</p><p>Support implementation of energy management initiatives and monitor Energy Performance Indicators (EnPIs) to achieve energy-saving objectives.</p><p>Ensure all utilities activities are performed in accordance with safety, quality, environmental, GMP, and engineering standards.</p><p>Perform any additional duties assigned by the Facilities & Utilities Manager.</p><p>Adherence to maintenance procedures and policies.</p><p>Day to day operation implementation</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>QUALIFICATIONS</h4><p>BSC engineering in the disciplines (Mechanical Electrical or Mechatronics)</p><h4>EXPERIENCE</h4><p>(5-8) years of experience in utilities and projects.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>Location:</strong> Amman, Jordan</p><br>
<p><strong>Job Type:</strong> Full-time</p><br>
<p><strong>Hashtag:</strong> #LI-AA2</p><br> <p><strong>About Us:</strong></p><br>
<p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </p><br> <p><strong>Description:</strong></p><br> <p>We are looking for a talented <strong>Sr. Specialist, Compliance </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>Awareness Activities — Training & Communication</p><br> <ul>
<li>Deliver and coordinate training sessions on the Code of Conduct, Anti-Bribery and Anti-Corruption (ABAC) policy, and other Group compliance policies and guidelines for employees, third parties, and other relevant stakeholders across the region.</li>
<li>Develop and maintain training materials and awareness content (presentations, e-learning modules, communications) tailored to regional needs and local regulatory context.</li>
<li>Track training completion rates, maintain accurate records, and follow up with functions/territories on outstanding training requirements.</li>
<li>Support the roll-out of new or updated policies, ensuring employees understand practical implications for their day-to-day work.</li>
</ul> <p>Act as a point of contact for compliance queries raised by employees and the sales/commercial teams within the region.</p><br>
<p>- Assurance Activities</p><br>
<p>- Auditing & Monitoring</p><br>
<ul>
<li>Conduct periodic audits and monitoring reviews of sales expenses, promotional activities, and other commercial/field-force activities to verify compliance with Group policies (e.g. HCP interactions, meals, gifts, sponsorships, and event-related spend).</li>
<li>Identify, document, and report control gaps, policy breaches, or red flags arising from monitoring activities, and track remediation to closure.</li>
<li>Support the design and continuous improvement of monitoring plans, checklists, and risk indicators for sales and marketing activities.</li>
<li>Prepare periodic assurance reports and dashboards for the Regional Compliance Officer and relevant stakeholders, summarizing monitoring outcomes, trends, and areas of concern.</li>
<li>Assist in ad hoc reviews or preliminary assessments arising from Speak Up reports, internal audit findings, or management requests.</li>
</ul> <p>Third-Party Risk Management</p><br> <ul>
<li>Conduct risk-based due diligence on third parties (e.g. distributors, agents, consultants, HCPs/HCOs, vendors) engaged by the region, in line with the Group's Third-Party Risk Management (TPRM) procedure.</li>
<li>Assess due diligence findings, identify red flags (e.g. sanctions, adverse media, conflicts of interest, beneficial ownership concerns), and escalate high-risk cases for further review or senior approval.</li>
<li>Maintain accurate and up-to-date third-party risk records, ensuring renewals and periodic re-screening are completed within required timelines.</li>
<li>Support contracting teams and business stakeholders in understanding due diligence outcomes and any conditions or mitigations required prior to onboarding or renewal.</li>
<li>Monitor ongoing third-party compliance obligations (e.g. certifications, compliance attestations) as applicable.</li>
</ul> <p>Additional Responsibilities</p><br> <ul>
<li>Work closely with the regional Compliance team and Heads of Territory/Compliance Officers to ensure consistent implementation of the Compliance Program across markets.</li>
<li>Keep abreast of relevant regulatory developments (anti-bribery, healthcare compliance and industry codes) affecting the region, and flag implications to the Regional Compliance Officer.</li>
<li>Support the Regional Compliance Officer in preparing materials for internal governance forums, Compliance Committee updates, and Group reporting requirements.</li>
<li>Maintain accurate documentation, trackers, and audit trails to support inspection and audit readiness at all times.</li>
</ul> <p><strong>Behavioral Competencies:</strong></p><br> <ul>
<li>Accountability and Reliability</li>
<li>Commitment to Continuous Development</li>
<li>Collaboration and Teamwork</li>
<li>Integrity and Ability to Instill Trust</li>
</ul> <p><strong>Technical and Professional Competencies:</strong></p><br> <ul>
<li>Strong analytical and problem-solving skills</li>
<li>Documentation management and compliance tracking</li>
<li>Ability to process and analyze data files</li>
<li>Attention to detail and strong organizational skills</li>
</ul> <p><strong>Qualifications:</strong></p><br>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <p>1. Bachelor's degree in Law, Business Administration, Pharmacy, Life Sciences, or a related field; a professional compliance certification (e.g. ICA, CCEP) is an advantage.</p><br>
<p>2. 3–5 years of relevant experience in compliance, audit, risk management, or a related control function, ideally within a multinational or pharmaceutical/life sciences environment.</p><br>
<p>3. Working knowledge of anti-bribery and corruption frameworks (e.g. FCPA, UK Bribery Act), and third-party due diligence practices.</p><br>
<p>4. Experience conducting audits, monitoring reviews, or investigations, with the ability to identify risk and document findings clearly.</p><br>
<p>5. Fluency in English and Arabic (written and spoken); additional regional languages are an advantage.</p><br> <p><strong>Preferred Qualifications:</strong></p><br>
<ul>
<li>Experience with compliance-related systems and processes is an advantage.</li>
<li>Regional experience (GCC and Levant) is a plus.</li>
</ul> <p><strong>Learn more about Hikma in Jordan </strong><strong>hikma-jordan-factsheet-aug-2025-en.pdf</strong></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals.</span></p><br><p><span>As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value.</span></p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p><span>Define and continuously optimize pricing strategies across Unifonic's product portfolio. </span></p><br></li></ul><ul><li><p><span>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates. </span></p><br></li></ul><ul><li><p><span>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals. </span></p><br></li></ul><ul><li><p><span>Drive pricing governance and establish pricing best practices across the organization. </span></p><br></li></ul><ul><li><p><span>Own the commercial deal desk for strategic enterprise opportunities. </span></p><br></li></ul><ul><li><p><span>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals. </span></p><br></li></ul><ul><li><p><span>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance. </span></p><br></li></ul><ul><li><p><span>Balance customer acquisition objectives with long-term profitability. </span></p><br></li></ul><ul><li><p><span>Identify pricing opportunities that accelerate revenue growth and improve margins. </span></p><br></li></ul><ul><li><p><span>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives. </span></p><br></li></ul><ul><li><p><span>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services. </span></p><br></li></ul><ul><li><p><span>Support annual pricing reviews and commercial planning. </span></p><br></li></ul><ul><li><p><span>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets. </span></p><br></li></ul><ul><li><p><span>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities. </span></p><br></li></ul><ul><li><p><span>Monitor market trends, customer expectations, and pricing innovations. </span></p><br></li></ul><ul><li><p><span>Work closely with Product teams to align pricing with product strategy and roadmap. </span></p><br></li></ul><ul><li><p><span>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams. </span></p><br></li></ul><ul><li><p><span>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance. </span></p><br></li></ul><ul><li><p><span>Support Sales and Customer Success teams with pricing guidance and commercial recommendations. </span></p><br></li></ul><ul><li><p><span>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance. </span></p><br></li></ul><ul><li><p><span>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions. </span></p><br></li></ul><br><p><strong>What you'll bring:</strong></p><br><ul><li><p><span>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics. </span></p><br></li></ul><ul><li><p><span>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred. </span></p><br></li></ul><ul><li><p><span>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing. </span></p><br></li></ul><ul><li><p><span>Experience supporting enterprise sales organizations and complex commercial negotiations. </span></p><br></li></ul><ul><li><p><span>Excellent analytical and financial modeling skills. </span></p><br></li></ul><ul><li><p><span>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage.</span></p><br></li><li><p><span>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus. </span></p><br></li></ul><p><strong><span><span>Craft & Toolkit:</span></span></strong></p><br><ul><li><p><span>Pricing Strategy & Optimization</span></p><br></li><li><p><span>Commercial Strategy & Revenue Management</span></p><br></li><li><p><span>Pricing Models & Packaging</span></p><br></li><li><p><span>Deal Desk & Commercial Structuring</span></p><br></li><li><p><span>Financial Modeling & Profitability Analysis</span></p><br></li><li><p><span>Pricing Analytics & Market Intelligence</span></p><br></li><li><p><span>Business Intelligence & Reporting (Excel, Power BI, Tableau)</span></p><br></li><li><p><span>Enterprise SaaS/CPaaS Pricing</span></p><br></li><li><p><span>Commercial Negotiation & Sales Support</span></p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key responsibilities of role Developing product strategies for a given geography , collaborating with cross-functional teams to ensure product alignment with business goals Define local Target Product Profile, leading product decisions including market positioning and overall product life cycle management including portfolio shape . Planning trials: define the standard varieties, trial seeds allocation and standard key traits for evaluation of the PLC 6 trials Inputs Seed Production needs of PLC 5 to 6 & 6 to 7 for the territory Consolidates CU or Territory Trial reports (PLC6) to support advancement decision and promotional activities Define and drive New Product Introduction (NPI) strategy and Plans with the Customer Experience campaigns Drive variety naming and activate registration / IP protecting including trials Assess value traits & positioning , proposing pricing Provide strategic inputs to RCL by maintaining an in-depth understanding of the changing market trends,values value chain needs including competitors landscape Update customer needs and preferences, to support analysis of portfolio health, update of TPP and prioritize segments/target/market scope Gives technical support to key producers, leverages technical knowledge to the sales team to prepare sales arguments and after sales support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Product Strategy Development: Experience in developing product strategies and collaborating with cross-functional teams</li><li>Product Lifecycle Management: Knowledge of defining market positioning and life cycle management</li><li>Data Consolidation and Analysis: Experience in consolidating Trial reports to support advancement decisions and developing promotional activities.</li><li>New Product Introduction Strategy: Ability to define and drive NPI strategy including customer experience campaigns.</li><li>Market Analysis and Pricing: Experience in assessing value traits, market positioning, and proposing pricing strategies based on market trends and competitor analysis.</li><li>Customer Needs Analysis: Ability to update customer needs and preferences, support portfolio health analysis, and update Target Product Profiles.</li><li>Strategic thinking: The ability to think strategically and develop long-term plans for product portfolio development that align with business goals and customer needs.</li><li>Communication skills: Strong communication skills to collaborate with cross-functional teams, including sales, marketing, and engineering, to ensure that product development aligns with customer needs and business objectives.</li><li>Adaptability: The ability to adapt to changing market conditions and customer needs to ensure that the product portfolio remains relevant and competitive.</li><li>Influencing: Strong influencing skills to inspire and motivate teams to achieve product development goals and drive innovation</li></ul><p></p></section>
<p>Successfully design, develop, implement, and maintain enterprise Business Intelligence and AI solutions that improve data accessibility, reporting, analytics, and decision-making across UNRWA. Deliver high-quality data warehouse models, ETL/ELT solutions, Power BI dashboards, AI-enabled analytics, and technical documentation while ensuring data quality, adherence to enterprise architecture standards, and knowledge transfer to relevant technical teams.</p><p>Work Location HQA and open for remote consultancy in the UNRWA fields of operation Expected duration 12 months</p><p>Duties and Responsibilities</p><p>The Consultant will be responsible for providing senior technical expertise in Business Intelligence, Data Analytics, Data Warehousing, and Artificial Intelligence solutions. The Consultant will work closely with the Enterprise Architecture & Business Intelligence (EBI) team to deliver enterprise reporting and analytics capabilities. Specific outputs/tasks include, but are not limited to:</p><ul><li>Analyze business requirements and translate them into technical BI and AI solutions.</li><li>Design and develop dimensional data warehouse models and analytical/semantic models.</li><li>Design and develop OLAP cubes and support database objects.</li><li>Develop, maintain, and optimize ETL/ELT processes and data integration solutions.</li><li>Design, develop, deploy, and maintain Power BI reports, dashboards, KPI scorecards, and AI-powered dashboards.</li><li>Support implementation and adoption of Microsoft Copilot and other AI capabilities within BI solutions.</li><li>Ensure data quality, consistency, completeness, and accuracy through profiling, validation, cleansing, and monitoring activities.</li><li>Provide technical advice and recommendations related to BI, Power BI, analytics, AI, and data architecture.</li><li>Coordinate with the Enterprise Architecture & Business Intelligence team on technical design, architecture, deployment, and production support.</li><li>Provide technical guidance and knowledge transfer to BI developers and relevant technical staff.</li><li>Prepare and maintain technical documentation including solution designs, specifications, operational procedures, and user manuals.</li><li>Perform other related duties as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Software Engineering, or another related discipline.</li><li>Minimum seven (6) years of relevant professional experience.</li><li>Professional experience in Business Intelligence, Data Analytics, Data Engineering, Data Warehousing, Software Development, or related fields, including experience with Power BI, SQL Server, ETL/ELT development, dimensional modelling, AI-powered analytics, and Microsoft BI technologies.</li><li>Extensive experience with Microsoft Power BI.</li><li>Extensive experience with SQL Server, SQL development, and database scripting.</li><li>Strong experience in Data Warehouse design and dimensional modelling.</li><li>Strong experience in ETL/ELT development and data integration.</li><li>Strong experience writing DAX and SQL.</li><li>Experience with Microsoft SSIS and SSAS.</li><li>Experience implementing AI-powered analytics, Microsoft Copilot, or Generative AI solutions.</li><li>Experience translating business requirements into analytical solutions.</li><li>Experience preparing technical documentation.</li><li>Experience with Microsoft Azure and/or Microsoft Fabric is desirable</li><li>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.</li></ul>
<p>Key responsibilities of role Developing product strategies for a given geography , collaborating with cross-functional teams to ensure product alignment with business goals Define local Target Product Profile, leading product decisions including market positioning and overall product life cycle management including portfolio shape . Planning trials: define the standard varieties, trial seeds allocation and standard key traits for evaluation of the PLC 6 trials Inputs Seed Production needs of PLC 5 to 6 & 6 to 7 for the territory Consolidates CU or Territory Trial reports (PLC6) to support advancement decision and promotional activities Define and drive New Product Introduction (NPI) strategy and Plans with the Customer Experience campaigns Drive variety naming and activate registration / IP protecting including trials Assess value traits & positioning , proposing pricing Provide strategic inputs to RCL by maintaining an in-depth understanding of the changing market trends,values value chain needs including competitors landscape Update customer needs and preferences, to support analysis of portfolio health, update of TPP and prioritize segments/target/market scope Gives technical support to key producers, leverages technical knowledge to the sales team to prepare sales arguments and after sales support</p><p><strong>Desired Candidate Profile</strong></p><p>Product Strategy Development: Experience in developing product strategies and collaborating with cross-functional teams 2. Product Lifecycle Management: Knowledge of defining market positioning and life cycle management 3. Data Consolidation and Analysis: Experience in consolidating Trial reports to support advancement decisions and developing promotional activities. 4. New Product Introduction Strategy: Ability to define and drive NPI strategy including customer experience campaigns. 5. Market Analysis and Pricing: Experience in assessing value traits, market positioning, and proposing pricing strategies based on market trends and competitor analysis. Page 2 of 2 Syngenta Role Profile 6. Customer Needs Analysis: Ability to update customer needs and preferences, support portfolio health analysis, and update Target Product Profiles.</p><p>Ability to conduct market research and analyze customer needs and preferences to identify opportunities for product development and portfolio expansion. Strategic thinking: The ability to think strategically and develop long-term plans for product portfolio development that align with business goals and customer needs. Communication skills: Strong communication skills to collaborate with cross-functional teams, including sales, marketing, and engineering, to ensure that product development aligns with customer needs and business objectives. Adaptability: The ability to adapt to changing market conditions and customer needs to ensure that the product portfolio remains relevant and competitive. Influencing: Strong influencing skills to inspire and motivate teams to achieve product development goals and drive innovation</p>
<p><h4>Description</h4>
<p>The Loyalty Program Officer plays a key role in managing, analyzing, and growing the Zain Cash loyalty program. This position is responsible for developing customer-centric campaigns, managing a gamified points system, and building strategic relationships with partners to enhance program value. The officer will monitor customer behavior, optimize voucher offerings, track satisfaction, and generate actionable insights to increase engagement and retention. Cross-functional collaboration is critical to align program efforts with internal teams and external partners.</p>
<h4>Responsibilities</h4>
<ul>
<li>Manage the day-to-day operations of the Zain Cash loyalty program, including points accrual, redemption logic, and reward tiering.</li>
<li>Develop and execute gamified campaigns to boost engagement, transactions, and point usage.</li>
<li>Continuously monitor point utilization trends to optimize customer experience and reward structures.</li>
<li>Analyze voucher performance, redemption behavior, and customer preferences.</li>
<li>Report on voucher value, usage rates, and campaign ROI.</li>
<li>Recommend improvements based on data to ensure vouchers are relevant and attractive.</li>
<li>Customer segment based on usage patterns and loyalty behavior.</li>
<li>Design tailored offers and benefits based on customer insights.</li>
<li>Conduct periodic satisfaction surveys and generate reports to measure loyalty program impact.</li>
<li>Build and maintain strong relationships with third-party partners to source valuable offers and benefits.</li>
<li>Negotiate partnership deals that provide meaningful rewards to customers and align with Zain Cash's loyalty strategy.</li>
<li>Expand the partner network to create a diversified and appealing reward ecosystem.</li>
<li>Generate regular dashboards and performance reports to track KPIs (engagement, redemption, churn).</li>
<li>Collaborate with data and BI teams to ensure accurate tracking of loyalty metrics and customer value.</li>
<li>Translate data into actionable strategies for retention and growth.</li>
<li>Work closely with product, marketing, customer service, and sales teams to ensure program alignment.</li>
<li>Share campaign plans, updates, and performance metrics across departments.</li>
<li>Support internal training or onboarding sessions related to loyalty campaigns and tools.</li>
<li>Monitor trends in customer loyalty, fintech rewards programs, and gamification strategies.</li>
<li>Analyze competitor offerings to identify innovation opportunities and areas of differentiation.</li>
<li>Recommend strategic improvements to enhance the value of Zain Cash's loyalty platform.</li>
</ul>
<h4>Requirements</h4>
<p>Bachelor’s degree in marketing, Business Administration, or related field</p>
<p>1–3 years of relevant experience in loyalty program management, CRM, or customer engagement, preferably in fintech, telecom, or retail.</p>
<h4>Preferred Skills</h4>
<ul>
<li>Solid understanding of loyalty program structures and gamification techniques.</li>
<li>Experience in data analysis and campaign reporting.</li>
<li>Strong communication, negotiation, and partner management skills.</li>
<li>Ability to think strategically while managing operational tasks.</li>
<li>Proficiency in Excel, PowerPoint, and CRM/reporting tools.</li>
<li>Team-oriented mindset with strong coordination and project follow-up abilities.</li>
<li>Customer-focused, analytical, and creative thinker.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Loyalty Program Officer plays a key role in managing, analyzing, and growing the Zain Cash loyalty program. This position is responsible for developing customer-centric campaigns, managing a gamified points system, and building strategic relationships with partners to enhance program value. The officer will monitor customer behavior, optimize voucher offerings, track satisfaction, and generate actionable insights to increase engagement and retention. Cross-functional collaboration is critical to align program efforts with internal teams and external partners.</p>
<h4>Responsibilities</h4>
<ul>
<li>Manage the day-to-day operations of the Zain Cash loyalty program, including points accrual, redemption logic, and reward tiering.</li>
<li>Develop and execute gamified campaigns to boost engagement, transactions, and point usage.</li>
<li>Continuously monitor point utilization trends to optimize customer experience and reward structures.</li>
<li>Analyze voucher performance, redemption behavior, and customer preferences.</li>
<li>Report on voucher value, usage rates, and campaign ROI.</li>
<li>Recommend improvements based on data to ensure vouchers are relevant and attractive.</li>
<li>Customer segment based on usage patterns and loyalty behavior.</li>
<li>Design tailored offers and benefits based on customer insights.</li>
<li>Conduct periodic satisfaction surveys and generate reports to measure loyalty program impact.</li>
<li>Build and maintain strong relationships with third-party partners to source valuable offers and benefits.</li>
<li>Negotiate partnership deals that provide meaningful rewards to customers and align with Zain Cash's loyalty strategy.</li>
<li>Expand the partner network to create a diversified and appealing reward ecosystem.</li>
<li>Generate regular dashboards and performance reports to track KPIs (engagement, redemption, churn).</li>
<li>Collaborate with data and BI teams to ensure accurate tracking of loyalty metrics and customer value.</li>
<li>Translate data into actionable strategies for retention and growth.</li>
<li>Work closely with product, marketing, customer service, and sales teams to ensure program alignment.</li>
<li>Share campaign plans, updates, and performance metrics across departments.</li>
<li>Support internal training or onboarding sessions related to loyalty campaigns and tools.</li>
<li>Monitor trends in customer loyalty, fintech rewards programs, and gamification strategies.</li>
<li>Analyze competitor offerings to identify innovation opportunities and areas of differentiation.</li>
<li>Recommend strategic improvements to enhance the value of Zain Cash's loyalty platform.</li>
</ul>
<h4>Requirements</h4>
<p>Bachelor’s degree in marketing, Business Administration, or related field</p>
<p>1–3 years of relevant experience in loyalty program management, CRM, or customer engagement, preferably in fintech, telecom, or retail.</p>
<h4>Preferred Skills</h4>
<ul>
<li>Solid understanding of loyalty program structures and gamification techniques.</li>
<li>Experience in data analysis and campaign reporting.</li>
<li>Strong communication, negotiation, and partner management skills.</li>
<li>Ability to think strategically while managing operational tasks.</li>
<li>Proficiency in Excel, PowerPoint, and CRM/reporting tools.</li>
<li>Team-oriented mindset with strong coordination and project follow-up abilities.</li>
<li>Customer-focused, analytical, and creative thinker.</li>
</ul></p><p></p>