Pharmacist Assistant Jobs in Jordan 2026

Naukri Gulf

Receptionist and Administrative Assistant

On-site - Jordan - Amman 7 July 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">We are seeking a highly organised, professional, and customer-oriented Receptionist & Administrative Assistant to be the first point of contact for our customers, visitors, and business partners. This role combines front desk responsibilities with administrative support to ensure the smooth daily operation of the office.Key ResponsibilitiesFront Desk & Customer Service<ul><li>Welcome visitors, customers, and business partners in a professional and friendly manner.</li><li>Answer, screen, and direct incoming phone calls.</li><li>Handle customer inquiries and provide accurate information about the company's products and services.</li><li>Coordinate visitor appointments and meeting schedules.</li><li>Maintain a clean, organised, and professional reception area.</li></ul>Administrative Support<ul><li>Provide administrative support to management and various departments.</li><li>Manage incoming and outgoing correspondence, emails, and courier services.</li><li>Prepare letters, reports, presentations, and other business documents.</li><li>Organise and maintain company records, files, and documentation.</li><li>Schedule meetings, prepare meeting rooms, and assist with meeting logistics.</li><li>Monitor and order office supplies when needed.</li><li>Assist with travel arrangements and hotel bookings for management when required.</li></ul></div></section><section>Desired Candidate Profile<ul><li>Bachelor's degree or Diploma in Business Administration or a related field.</li><li>0-2 years of experience as a Receptionist, Administrative Assistant, or Office Administrator.</li><li>Excellent verbal and written communication skills in both Arabic and English.</li><li>Strong interpersonal and customer service skills.</li><li>Excellent organisational and multitasking abilities.</li><li>Professional appearance and positive attitude.</li><li>High level of integrity and confidentiality.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).</li><li>Experience using office equipment (printers, scanners, telephone systems).</li><li>Key Competencies</li><li>Professional communication</li><li>Time management</li><li>Attention to detail</li><li>Problem-solving</li><li>Teamwork</li><li>Customer-focused mindset</li><li>Ability to work under pressure</li><li>Initiative and accountability</li></ul></section>

Full Time Gulf Talnet

Executive Assistant

On-site - Jordan - Amman 21 July 2026

Human Resources

<h4>Description</h4> A CEO personal assistant provides comprehensive administrative and personal support to the Chief Executive Officer, ensuring smooth daily operations and enabling the CEO to focus on strategic priorities. This role requires exceptional organization, discretion, flexibility, and the ability to manage both business and personal matters with professionalism and confidentiality. <h4>Responsibilities</h4> <ul> <li>Manage and maintain the CEO’s complex calendar, including scheduling meetings, appointments, and events.</li> <li>Coordinate domestic and international travel arrangements (flights, accommodation, itineraries).</li> <li>Act as a primary point of contact between the CEO and internal/external stakeholders.</li> <li>Screen calls, emails, and correspondence; respond or prioritize as needed.</li> <li>Prepare reports, presentations, meeting agendas, and briefing materials.</li> <li>Take minutes during meetings and follow up on action items.</li> <li>Handle confidential documents and sensitive information with discretion.</li> <li>Support in organizing company events, board meetings, and executive sessions.</li> <li>Manage personal tasks for the CEO when required (appointments, reservations, etc.).</li> <li>Track deadlines and ensure timely completion of tasks and projects.</li> <li>Assist in basic project coordination and follow-ups across departments.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business administration or any related field.</li> <li>1-3 years in a similar role.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Strong sense of ownership, initiative-taker with a passion for change.</li> <li>Organizational skills.</li> <li>Problem-solving skills.</li> <li>Confidentiality.</li> <li>Tech savviness.</li> <li>Resourcefulness.</li> <li>Professionalism.</li> </ul>

Akhtaboot

Procurement and Operations Assistant

On-site - Jordan - Amman 30 July 2026

Education & Training

Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at <a href="http://www.amideast.org/">www.amideast.org</a>. POSITION DESCRIPTION Under the supervision of the Human Resources and Operations Manager, the incumbent is responsible for the management of the daily operations and procurement activities at the Office from the request to the delivery of supplies, works and services. S/he should align directly with the Amideast’s Procurement Policy. S/he plays a key role in procuring high-quality and cost-efficient supplies. Also, s/he ensures that the Office obtains quality products for competitive prices in a timely fashion and plays an integral role in ensuring the Office sticks to budgets and operates efficiently. The incumbent is responsible for the follow up on the building’s maintenance and the coordination with the related parties to ensure that the building is well-maintained.  S/he oversees the providers for services including security, cleaning, catering, and so on. The incumbent supervises and monitors the work of the cleaning, and security staff along with the maintenance workers ensuring that basic facilities, such as water and heating, are well-maintained. The incumbent also backs up the HR and Operations Assistant, on need basis. RESPONSIBILITIES Main Duties: Procurement: <ul> <li>Records all details of contracts, purchase requisitions and purchase orders in the related database</li> <li>Maintain and update the SOPs for procurement procedures at the Office which should always align with the Amideast’s Procurement Policy</li> <li>Overseas inventory control and ordering of supplies</li> <li>Coordinates between vendors and suppliers</li> <li>Liaises with various businesses to determine the quality and cost of their products and services</li> <li>Monitors businesses and products availability to pay the best price for the products and services required at the Office without sacrificing the quality or delivery times</li> <li>Nurtures relationships with suppliers to negotiate the best prices for the products and services required at the Office</li> <li>Identifies and researches potential new suppliers</li> <li>Prepares the required procurement documents, review, and process purchase requisitions in line with Amideast's policies, procedures, and processes</li> <li>Recommends vendors for award and develops preferred vendor lists</li> <li>Monitors Office supply (inventory) levels, and reorder when appropriate</li> <li>Supports the Finance team in distributing cheques</li> <li>Enters the required data into Aramex application to deliver the required documents</li> <li>Procures the services required for all Amideast’s events</li> <li>Adds and/or removes a member to Careem account</li> <li>Any other work-related tasks</li> </ul> Facility Management: (In coordination with the HR and Operations Assistant) <ul> <li>Maintains and updates SOPs for the facility management and maintenance requests which should always align with Amideast’s Guidelines</li> <li>Manages the presentation of the Office and coordination with the cleaning team</li> <li>Handles catering and other related services during events</li> <li>Acts as a focal point for maintenance requests and cleaning duties</li> <li>Oversees building repairs and maintenance</li> <li>Follows up on maintenance orders and ensures they are effectively handled in a timely manner</li> <li>Communicates and coordinates frequently, accurately, and responsibly with Office staff</li> <li>Oversees the work of the cleaning and security staff and monitors their attendance</li> <li>Schedules the daily work for the cleaners</li> <li>Sets up daily building rounds inspections to identify potential safety and cleaning issues, as well as any required maintenance</li> <li>Highlights the necessities to the cleaning and security team</li> </ul> Human Resources: (In coordination with the HR and Operations Assistant) <ul> <li>Screens CVs for Amideast vacancy announcements  </li> <li>Adds new employees to the medical insurance plan</li> <li>Removes employees from the medical insurance plan</li> </ul> QUALIFICATIONS AND SKILLS Required <ul> <li>A bachelor’s degree</li> <li>A minimum of 1 year of relevant experience</li> <li>Proficiency in English is B2 (CEFR Level Alignment) and above</li> <li>Proficiency in Arabic (speaking and writing)</li> <li>Ability to work within a team environment</li> <li>Computer literacy in MS Office</li> <li>Ability to multi-task and prioritize responsibilities</li> <li>Excellent oral communication and interpersonal skills</li> <li>Must possess problem-solving skills</li> <li>Organization skills</li> <li>Manage time efficiently</li> <li>Able to work under pressure and meet short deadlines</li> <li>Dependable, approachable and professional</li> <li>Service-oriented: Actively looking for ways to help people</li> <li>A self-starter, positive work attitude</li> <li>Respects and exercises confidentiality</li> </ul> WORK ENVIRONMENT The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office. <ul> <li>Computer (laptop or desktop)</li> <li>Printer/Photocopier/Scanner/Fax</li> <li>Telephone</li> </ul> Up to 5% business travel may be needed to support the department as needed. The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation. Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse. Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff’s capabilities and skills to better perform at their roles. Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.

Full Time Bayt

Regional Operations Assistant MECA (Middle East and Central Asia)

On-site - Jordan Tuesday

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Title : Regional Operations Assistant MECA (Middle East and Central Asia)Organization Unit: OperationsGrade: SG 5Reports To: Regional Operations Manager - MECADirect Reports: Liaison Assistant, Office AssistantStarting Date : ASAPContract Duration: The position is offered on a fixed-term contract until 30 June 2027, with the possibility of renewal subject to satisfactory performance, continued operational requirements, and the availability of funding. Mission ObjectiveProtestant Agency for Diakonie and Development(Evangelisches Werk fur Diakonie und Entwicklung- EWDE) – Diakonie Katastrophenhilfe (DKH) - with Type 1 Office in Berlin - Germany, is a humanitarian agency providing funds for emergency aid worldwide. DKHaspires to restore the life and hope of people in dignity. We empower our partners. Together, we invest in preparedness, response, and resilience. We take localization and partnership to the next level [1] by committing and aiming for equitable and long-term partnerships, [2] by shifting power to our partners and communities through transfer of decision-making and funding opportunities, and [3] by amplifying the voices of local partners and communities.Since the end of 2021, DKH has been working on reorganizing its global offices, guided by the vision to strengthen regional and local structure: Operative decision-making power will be where operations happen and support DKH’s mission to empower our partners and engage in localized humanitarian assistance. DKH overcomes geographical boundaries and understands itself as one organization.DKH’s Middle East and Central Asia Hub, based in Amman, Jordan, provides comprehensive program support to DKH Programs and local partners in the region. The hub also referred to as the MECA Type 2 Office, has four units: [1] Type 3B - Middle East Program (MEP) Unit, [2] Type 4A – Pakistan and Afghanistan 3] Type 2 Operations Unit, [3] and Type 2 Program Support Unit The Type 2 Operations Unit provides technical and administrative support on the management of financial, administration and human resources (HR) services in the MECA Hub, with more attention being provided but not limited to Amman – Jordan Office. In that capacity, the unit manages the implementation of policies and processes to support DKH Teams in the region in the conduct of DKH’s operations, ensuring that these are aligned with existing Global, Regional and Country program strategies, national legislation and DKH’s global policies, standards and procedures. The Type 2 Operations Unit is also involved in supporting the needs of international staff, as well as coordination with external partners in terms of administrative support, capacity strengthening and control.The Regional Operations Assistant, reporting to the Regional Operations Manager - MECA, contributes to the effective functioning of the Asia Hub by supporting the operations including office logistics, procurement, IT coordination, facilities management, staff support, HR administration, and travel arrangements. Acting as a key liaison with vendors and service providers, the role ensures regulatory compliance, operational continuity, and efficient service delivery. Working in close collaboration with the Operations e, and Program teams, the Regional Operations Assistant r supports a well-coordinated, responsive, and compliant Operational environment that enables the organization to fulfill its mission. Duties And Responsibilities <ol><li>Purpose : EXECUTE INTRICATE TRANSACTIONS</li></ol><ul><li>Gather and maintain documentation related to procurement, administrative services, vendor contracts, and office equipment—including the coordination of leased assets such as the office vehicle—to support efficient operations and compliance.</li><li>Review purchase requests, quotations, and service agreements to ensure adherence to procurement guidelines, value-for-money, and operational readiness.</li><li>Compile accurate inventory records and updates on office assets and equipment to ensure accountability and consistency with administrative and financial records.</li><li>Summarize logistical and administrative requirements for onboarding, travel, internal events, and office functions to ensure smooth coordination across teams.</li><li>Examine the condition and use of facilities, IT systems, and leased equipment, identifying operational gaps or needs for maintenance, renewal, or process improvement.</li><li>Assess  HR administrative requirements related to work permits, residencies, and visas for international staff, ensuring timely submission and adherence to regulatory requirements.</li></ul> 2. Engagement : INFORM<ul><li>Inform internal teams and service providers of upcoming logistical or administrative needs to ensure timely delivery of goods, services, and support for daily operations.</li><li>Notify relevant departments of confirmed travel and accommodation arrangements, providing clear logistical details to facilitate staff movement and compliance with travel protocols.</li><li>Explain office procedures and resource availability to newly onboarded staff, supporting a smooth integration process and proper use of administrative systems.</li><li>Communicate routine updates to Finance, HR, and Program teams on procurement status, IT support actions, and office supply levels to maintain operational flow.</li><li>Clarify administrative expectations and coordination processes for regional events or cross-office initiatives, ensuring aligned support and logistical readiness.</li><li>Describe technical issues and IT service needs to the DKH Berlin IT Team, acting as the central point of contact to facilitate timely support and maintain effective digital operations at the Asia Hub.</li><li>Clarify compliance requirements from internal and external actors (e.g., legal advisors, Ministry of Labor, DKH Berlin) and advise internal stakeholders to maintain legal and procedural alignment.</li></ul> 3.Delivery : PRIORITIZE AND SELECT<ul><li>Process incoming and outgoing administrative documentation to ensure smooth workflow between departments, external service providers, and regulatory bodies, maintaining accuracy and traceability.</li><li>Sequence administrative support tasks and internal communications by priority and urgency, delivering timely assistance across departments based on operational needs.</li><li>Review formal documents requiring Arabic–English translation for completeness and accuracy before submission to local authorities or service providers, supporting effective communication for international staff.</li><li>Validate administrative, HR and financial documentation, including reimbursements and service agreements, by coordinating with Finance and ensuring compliance with internal standards and partner expectations.</li><li>Deliver consistent communication on HR procedures, legal obligations, and administrative processes to ensure all staff remain informed and compliant.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Target Skills Profile 1.Substantive Knowledge : PROFICIENT- Standard knowledge of substantive functions, in increasingly complex or diverse settings. <ul><li>Solid understanding of administrative procedures including procurement, office logistics, inventory tracking, Jordanian labor law to HR practices, work permits, residencies, visa application processes in Jordan and document management.</li><li>Familiarity with vendor and service contract administration, including renewal timelines, compliance checks, and coordination with finance and procurement teams.</li><li>Knowledge of standard office operations, facilities maintenance, and coordination of travel and accommodation logistics.</li><li>Awareness of basic financial and procurement documentation, such as purchase requests, payment processing, and invoice tracking.</li><li>Understanding of administrative compliance requirements, including local office regulations, basic labor law implications for administration, and internal policies.</li></ul>2.Communication Skills : PROFICIENT- Standard knowledge of substantive functions, in increasingly complex or diverse settings. <ul><li>Diplomacy and cultural sensitivity, strong negotiation and conflict resolution skills. </li><li>Excellent communication and interpersonal skills, and the ability to establish and maintain effective working relationship with colleagues, partners, and donors. </li><li>High ethical standards, commitment to the values of the Humanitarian sector.</li></ul>3.Excutive Skills : PROFICIENT -Standard knowledge of substantive functions, in increasingly complex or diverse settings. <ul><li>Excellent organizational and time management skills, with the ability to prioritize and organize administrative tasks across competing timelines to maintain operational continuity.</li><li>Strong attention to detail and process execution, with the ability to accurately handle documentation, service requests, and logistical support in accordance with established administrative protocols.</li><li>Proven ability to manage office workflows and records systematically ensuring clear communication and document flow and timely response to internal administrative needs.</li><li>Solid understanding of internal administrative procedures, with experience in reviewing and validating procurement forms, travel logistics, and service contracts to ensure accuracy and  compliance with internal procedures.</li><li>Demonstrated ability to coordinate effectively with internal departments and external service providers delivering timely completion of administrative responsibilities with minimal supervision.</li></ul> 4.Targeted Specialized Knowledge<ul><li>Diploma or bachelor’s degree in business administration, Public Administration, Management, or a related field.</li><li>Certification in Microsoft Office Suite and digital collaboration tools; with demonstrated experience in supporting digitalization of administrative systems.</li><li>Fluency in Arabic and proficiency in English (spoken and written) are required.</li></ul> Final Comments : Interested candidates are invited to update their CVs and submit a cover letter through Bayt.com. Applications should clearly demonstrate the candidate’s relevant qualifications, experience, and suitability for the position. Only shortlisted candidates will be contacted for the next stage of the recruitment process. As part of our commitment to safeguarding, Diakonie Katastrophenhilfe (DKH) is committed to preventing all forms of unwanted behavior in the workplace, including sexual exploitation, abuse and harassment (SEAH), lack of integrity, and financial misconduct. DKH is equally committed to promoting the welfare and safeguarding of children, young people, adults, and affected communities with whom we work. We expect all staff and volunteers to uphold these commitments and adhere to the organization's Code of Conduct. Please note that any offer of employment will be subject to satisfactory references and the successful completion of appropriate pre-employment screening, which may include criminal record and terrorism financing checks. DKH also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS). In accordance with this scheme, we will request information from your previous employers regarding any substantiated findings of sexual exploitation, abuse and/or harassment, as well as any related investigations that were ongoing at the time your employment ended. By Summitting an application, Applicant acknowledge that he/she has read, understood, and accepted these recruitment and safeguarding procedures. </div>

Full Time Bayt

Gender Knowledge Management Assistant

On-site - Jordan 22 July 2026

Education & Training

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission and objectivesUNICEF was established in 1946 to supply emergency relief to millions of children suffering in the aftermath of World War II. The organization still functions to ease the suffering of millions of children in emergency situations across the world. UNICEF also focuses on the protection and promotion of child rights, working for the survival, protection, education and healthy development of every child. UNICEF has worked in Jordan since 1952 to promote and protect the rights of children. In the following decades, significant progress has been achieved for children. Since the beginning of the Syrian crisis in 2013, UNICEF has significantly increased its operation to respond to the challenges faced by both refugee children and those in the communities where they live. Building on the lessons learned from this emergency response, UNICEF Jordan moved to a vulnerability approach in 2018 - supporting interventions that target the most vulnerable children in the country, regardless of their nationality.ContextUNICEF Jordan Country Office (JCO) is currently in the fourth year of its Country Programme Cycle (2023–2027), a period marked by continuous efforts to support targeted interventions and mainstreaming in gender equality and adolescent girl empowerment across programming and institutional work. Guided by a Gender & Disability Action Plan (2025-27) and a Gender Programmatic Review (completed in October 2025), JCO has invested in building gender capacity, establishing a well-staffed team, and aligning its interventions with UNICEF’s global Gender Action Plan (GAP 2022–2025), the Strategic Plan (2022–2025), and positioned itself for alignment to the current UNICEF Strategic Plan (2026–2029) and Gender Equality Plan (2026-29). UNICEF JCO needs to continue to strengthen a robust knowledge management system as a core strategy to advance its work on gender and disability inclusion. UNICEF JCO is looking for a young volunteer, passionate for gender equality and inclusion outcomes, willing to learn and develop, with strong documentation and communication skills. Additional Information: National UN Associate Volunteers in Jordan are entitled to (short-term benefit package applies for this assignment):• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 916.06;• Insurance coverage for service-incurred accidents Task descriptionUnder the direct supervision of the International Gender Programme Specialist or his/her designated mandated representative(s), the National UN Volunteer Gender Knowledge Management Assistant will undertake tasks in the following key areas: 1) Strengthen Gender and Disability Team Documentation and Communication work: o Collate and maintain AI-generated monthly Gender & Disability focal point meetings and upload in SharePoint knowledge repository.o Maintain documentation of case studies on Gender and Disability work in development and humanitarian context (including UNICEF andimplementing partner work).o Support editing, formatting, and documentation of knowledge products.o Support organizing and documentation of internal Brown Bag and staff capacity building sessions in gender and disability.o Document external gender related training and/or advocacy work undertaken by the Gender and Disability team e.g., Women-led CSOs training.o Update and maintain the Jordan Country Office Gender and Disability SharePoint site.o Assist in producing flyers, visibility materials for internal and external dissemination, as required.o Assist in strengthening the Jordan country office public website with Communication and Gender and Disability Team.o Assist in convening internal and external technical meetings, including logistics and administrative work.o Undertake any other knowledge management task assigned by the supervisor. 2) Map, collate and co-create gender equality and disability knowledge products for internal and external dissemination: o Assist in identifying evidence-based good practice programming on gender responsive and transformative programming.o Assist in the knowledge management of technical gender programming work, undertaken by various programme sectors.o Assist in producing evidence-based knowledge products together with the Gender and Disability Team. e.g., technical briefs, checklists inuser-friendly formats. application deadline is on 02 August 2026 </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Age18 - 80Required experience 1 monthNationalityCandidate must be a national, legal resident or hold refugee status in the country of assignment. Assignment requirementsRelevant experience 1 monthLanguagesEnglish, Level: Fluent, RequiredArabic, Level: Fluent, RequiredRequired education levelBachelor's degree in Communications, Journalism, Public Relations, International Development, Gender Studies, Disability Studies, Social Sciences, Development Studies, Knowledge Management, Public Administration, or another relevant field.Competencies and values• Accountability and Integrity• Adaptability and flexibility• Creativity• Planning and organising• Professionalism• Self-management Skills and experience1 month and up to 3 years of relevant work in assisting with documentation, digital communication, and dissemination work through volunteering and/ or paid job. • Excellent oral and written skills; excellent drafting, formulation, reporting skills.• Accuracy and professionalism in document production and editing.• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development.• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel.• Solid overall computer literacy, including proficiency in various Microsoft Office applications (Excel, Word, among others), email, and internet; familiarity with database management; and office technology equipment.• Self-motivated, ability to work; ability to work with tight deadlines.• Sound security awareness.• Have affinity with or interest in gender and inclusion, volunteerism as a mechanism for durable development, and the UN system.Area(s) of expertiseCommunication, advocacy, public information, Community development </div>

Bayt

Senior Associate Scientist

On-site - Jordan 13 July 2026

Research & Development

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Location: Amman, Jordan Job Type: Full-time Hashtag: #LI-OS1 About Us: For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.  Description: We are looking for a talented Sr. Associate Scientist, Formulation Development to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together. If you want to be part of a team that cares about impact, this is the place for you. JOB PURPOSE: To conduct scientific studies and experiments to develop new products and technologies and improve existing ones. Key Responsibilities: <ul> <li>Follows all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner during Day-to-day operations.</li> <li>Follows the day-to-day operations related to own job to ensure continuity of work Job Specific Accountabilities</li> <li>Implements all analytical research activities including initiation, designs, routine procedures, and reports on any faced issues to support product development efficiently.</li> <li>Conducts the development activities for basic pharmaceutical formulations including initiation and reporting any faced obstacles to support product development in a timely manner with considerations for scale-up/ tech-transfer.</li> <li>Demonstrates excellent oral and written communication skills with the ability to present results through written reports, publications, and related documentation.</li> <li>Summarizes and critically evaluates the study results in order to develop and test new hypotheses, execute experiments and author technical reports.</li> <li>Participates in the development and scale-up processes from bench top to pilot scale to assist in technology transfer to commercial plants.</li> <li>Establishes a knowledge base by actively seeking out technologies and tracking publications in relevant fields to keep the company informed of research and industry developments.</li> <li>Gathers and provides new perspectives, arriving at solutions based on multiples sources of information to evaluate and solve complex technical challenges that arise on both internal and external projects.</li> <li>Analyses and evaluates test results to make well-reasoned strategic recommendations that inform future R&D decisions at the company.</li> <li>Collaborates and gains commitment with stakeholders internally and externally to achieve project objectives in support of product development and approval Continuous Improvement</li> <li>Contributes to the identification of opportunities for continuous improvement of processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement Reporting.</li> <li>Assists in the preparation of timely and accurate reports of Research & Development to meet company and department requirements, policies and standards Safety, Quality & Environment</li> <li>Complies with all relevant safety, quality and environmental management policies, procedures, and controls to ensure a healthy and safe work environment. Related Assignments</li> <li>Performs other related duties or assignments as directed.</li> </ul> Qualifications: We are looking for candidates whose experience and skills align closely with the qualifications outlined below: Experience: <ul> <li>3–5 years of relevant experience in pharmaceutical industry in research & development or a laboratory setting. </li> <li>Any previous pharmaceutical research experience is a plus</li> </ul> Education: <ul> <li>Bachelor’s degree in Pharmacy or related scientific field with a Masters/PHD preferred.</li> </ul> Language: <ul> <li>Advanced-level English (written and spoken).</li> </ul> Required Skills: <ul> <li>Proficiency in MS Office (Word, Excel, PowerPoint).</li> <li>Familiarity with SAP (preferred).</li> <li>Ability to work independently and manage multiple tasks.</li> <li>Strong teamwork and collaboration skills.</li> <li>Knowledge of FDA Current Good Manufacturing Practices (cGMP).</li> <li>Quick learner with flexibility and adaptability.</li> <li>Active listening and strong motivation.</li> </ul> Learn more about Hikma in Jordan hikma-jordan-factsheet-aug-2025-en.pdf </div>

Akhtaboot

Maxillofacial Surgical Assistant/Specialized Dentist – Daily Worker pool

On-site - Jordan - Amman Thursday

Healthcare & Medical

<h2 >RECRUITMENT NOTICE</h2> <h3 >INTERNAL & EXTERNAL</h3> The French section of Médecins Sans Frontières is recruiting for its project in Amman             Maxillofacial Surgical Assistant/Specialized Dentist – Daily Worker pool                                       <h3 >CONTEXT</h3> Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. For more information, visit our Arabic website, <a href="http://www.msf-me.org/">www.msf-me.org</a>.   Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.   Médecins Sans Frontières Reconstructive Surgery in Amman are seeking a (1)        70% Maxillofacial Surgical Assistant – 30% Specialized Dentist for Daily Worker Pool.   <h3 >DIMENSION OF POST</h3> The Reconstructive Surgery Hospital provides specialized surgical and rehabilitation care, with an average of 550 admissions and over 1,000 surgeries annually. The facility has 72 surgical beds and 126 rehabilitation beds, as well as two operating theatres dedicated to orthopedic, maxillofacial, and plastic reconstructive surgeries. The hospital also includes an outpatient department (OPD) providing an average of 550 consultations per month, physiotherapy and psychosocial support services, and Antimicrobial Resistance (AMR) activities, including Antimicrobial Stewardship, Infection Prevention and Control (IPC), and a microbiology laboratory.   <h3 >MAIN PRUPOSE</h3> To provide specialized dental and prosthodontic care to specific selected SRH patients and caretakers according to adapted and updated medical and surgical knowledge, MSF protocols, values and universal hygiene standards to improve their health conditions.  ACCOUNTABILITIES <ul> <li>Assure outpatient and inpatient surgical and dental consultations, providing the necessary treatment following updated MSF protocols, and EBM medicine.</li> <li>Ensure the patient and/or his/her family are informed and understand their dental/ maxillofacial surgical status and provide accurate explanations about the treatment plan to be followed.</li> <li>Closely follow up the IPD and OPD patient’s evolution, through daily visits and accurate documentation (EMR)</li> <li>Check and control the rational distribution of medicines and equipment under his/her responsibility and take care of the quality, disinfection and sterilization of the medical material. Assure general compliance with standing hygiene standards.</li> <li>Participate in the collection and analysis of epidemiological data, checking its validity and informing the line manager or the medical director about any problem or complication of the patients’ surgeries, medical errors and monitors the proper functioning of the department, equipment or material.</li> <li>Ensure ongoing training of the medical multidisciplinary team to optimize the quality of care.</li> <li>Knows and ensures all MSF dental/ surgical protocols are followed and implemented, checking universal precautions are always followed, reducing bio-hazard risks and improving infection control.</li> <li>Ensures professional confidentiality is respected.</li> </ul> <h3>CONTEXT SPECIFIC ACCOUNTABILITIES</h3> <h3>Scope of responsibilities</h3> <ul> <li>Apply dental/ maxillofacial surgical knowledge and skills to diagnose, treat and assure preventive activities.</li> <li>To be the focal point, under maxillofacial surgeons’ supervision, for patients, medical and nursing teams, regarding surgical-related issues; from admission to discharge.</li> <li>Assure a colaborative work with the MDs and nursing team, through effective and daily communication as information-sharing is key to assure the patient’s continuity of care.</li> <li>To assist the maxillofacial surgeon in the examination, preparation, operation and follow up of the patient in the OPD, ward and OT.</li> <li>To provide dental services to RSH patients and caretakers: through dental clinics, dental room activities, and OT services.</li> <li>Assure a close and accurate follow-up of the externally referred patients, regulating the cooperation and between RSH and the specialized external dentist.</li> </ul> <h3>Maxillofacial Surgical assistant (70%):</h3> By assisting the maxillofacial surgeon in the provision of specialized care in the OPD, IPD and OT, assure the continuity of care for maxillofacial patients. Coordinate with other teams (nursing, medical and surgical), to ensure patients’ safety and close follow up of their evolution, with emphasis on longer length of stay (LOS) patients as per hospital criteria. Assure accurate documentation of patient’s initial surgical assessment, OPD surgical progress notes, orders and discharge (TRM), including the external services (e.g., OPG panoramic x-ray, MRI, CT scan, and prosthetic eye), and external referrals. OPD: <ul> <li>Follow up each MF patient’s treatment plan and outcome. Explain to the patient the surgical plan, the type of operations to be done, the schedule, and collect his/her consent.</li> <li>Leads the maxillofacial OPD clinic when the surgeon is missing.</li> <li>Under the supervision of the of the maxillofacial surgeon, communicates with the RSH team the identified needs for MF patients on dressing, physiotherapy, mental health, and refers patient to medical specialist or other practitioners / specialty when necessary.</li> </ul> OT: <ul> <li>Ensures proper preparation of patients before the surgery, verify the OT schedule and the patients order on the operating list, and keeps the register updated.</li> <li>Verifies of special equipment and material are available before the surgery, reports on any broken or malfunctioning equipment.</li> <li>Assists the maxillofacial surgeon on all surgeries, does, directs or supervises the dressings after surgical procedure</li> <li>Monitors the application of hygiene protocols in OT (decontamination, sterilization, cleaning, etc).</li> <li>Follows MSF Infection Control guidelines and participate in surgical sampling in OT in coordination with microbiology lab team.</li> </ul> Ward <ul> <li>Participates in maxillofacial surgical rounds with the medical and nursing teams. Leads the maxillofacial round when the surgeon is missing.</li> <li>Immediate post-operative evaluation and follow-up by visiting the patients on days 0,1,2,3, ensuring quality of care, and handover to the medical team</li> <li>Answers any surgical-related issues and complaints in the ward, under surgeons’ supervision, participates, and communicates with the nursing team on the needed dressing.</li> <li>Communicate with the physical therapy department about the physiotherapy need, under the supervision of the maxillofacial surgeon.</li> <li>Organizes patient discharge from surgical ward to the RC/hotel with clear EMR written recommendations and instructions for OPD staff.</li> </ul> <h3 >Specialized Dentist (30%):</h3> <ul> <li>Participation in the validation committee: In coordination with the maxillofacial surgeon and according to admission criteria, selects patients in need of dental care from the files received from Medical Liaison Officers, set the treatment plan, surgery complexity, and length of stay needed.</li> <li>OPD: runs the dental clinics for patients and caretakers, twice per week.</li> <li>Dental room and OT: perform dental procedures according to the internal policy of RSH.</li> <li>External referrals: Responsible for the accurate and close follow up of the patients and treatment plan of the external oral surgeon, including EMR documentation of the final medical report.</li> <li>Follow up meeting provides regular and clear updates on the patients referred regarding the procedure needed, technical update, needed time for the procedure, and reports any difficulties or missing sessions.</li> <li>Reporting: responsible for elaborating a monthly report summarizing the dental activities focusing on number of dental appointments, dental procedures specifying different types, number of patients referred to the external dentist, and number of active patients under the care of the external dentist.</li> </ul> <h3>Other duties:</h3> <ul> <li>Coordinates with all medical and nursing teams (including Physiotherapy and Antibiotic stewardship) on patients’ treatment plan.</li> <li>Participates in patient care related meetings: e.g., morbidity and mortality meetings, incident report, patient successful story, and case reviews.</li> <li>Provides medical report on request. Ensure information exchange regarding his/her duty.</li> <li>Participate, when requested by the direct line manager, in related patient center care activities (e.g., patient educational group, patient center care meeting).</li> <li>Supports when needed, to patients’ complaint mechanism related to the maxillofacial and dental care.</li> <li>In cases of emergency requiring surgical expertise, being available to answer MDs requests during night and weekend shifts.</li> <li>Participate in regular meetings, to discuss management topics as well as surgical strategy.</li> </ul> <h3>WORKING HOURS</h3> <ul> <li>Office hours</li> <li>Nights and weekend call in case of emergency needs related to surgical issues</li> <li>May need to come for urgent operations.</li> </ul> <h3 >PROFILE</h3>   <table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%"> <tbody> <tr> <td valign="top" width="20%"> Education </td> <td valign="top" width="79%"> Dentist diploma or degree is required </td> </tr> <tr> <td valign="top" width="20%"> Experience </td> <td valign="top" width="79%"> <a name="_Hlk81904198">3 - 5 years’ experience in dental, maxillofacial surgery</a>  A specialty in dental care is required </td> </tr> <tr> <td valign="top" width="20%"> Languages                    </td> <td valign="top" width="79%"> Arabic and English are required </td> </tr> <tr> <td valign="top" width="20%"> Knowledge </td> <td valign="top" width="79%"> Essential computer literacy (word, excel, electronic medical record) </td> </tr> <tr> <td valign="top" width="20%"> Competencies </td> <td valign="top" width="79%"> Teamwork Commitment Flexibility Diplomacy </td> </tr> </tbody> </table>    WORK LOCATION: Amman, at Al Mowasah hospital.  CONTRACT: 6 months on 100% contract, renewable, with 3 months’ trial period in the first contract.  START DATE: September - October 2026   Interested applicants should submit their application in English containing curriculum vitae no later than 11th September 2026 to the Akhtaboot website <h2 >Only candidates meeting the requirements will be called through their addresses</h2>   Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate having benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.   Médecins Sans Frontières is committed to safeguarding and promoting the welfare of the people we serve and our staff. MSF has zero tolerance for sexual exploitation and abuse, harassment, and abuse of power. All selected candidates will be subject to reference checks.   <h3></h3>

Naukri Gulf

Technical Assistant

On-site - Jordan - Jordan 6 July 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> All NRC employees are expected to work in accordance with the organization s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. 1.Role and responsibilities NRC is implementing a Shelter Programme in Zaatari and Azraq refugee camps in Jordan to improve the living conditions of refugees through the provision of adequate shelter assistance and support to meet their basic needs. The Shelter Technical Assistant is responsible for planning, supervising, and monitoring shelter maintenance and construction activities, ensuring that implementation is completed safely, efficiently, on time, and in accordance with approved technical specifications, quality standards, and NRC procedures. Generic responsibilities : These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan. 1.Adhere to NRC policies, tools, handbooks and guidelines 2.Assist in the implementation of the Shelter programme according to the agreed plan of action 3.Implements independently procedures and activities within own function or core competency as delegated 4.Organize and deliver assigned tasks in line with agreed priorities, quality standards, and deadlines. 5.Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team 6.Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work 7.Prepare and develop status reports as required by management 8.Ensure proper filing of documents 9.Promote and share ideas for improvement in your area of expertise Specific responsibilities: These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly. Resolves engineering problems by collecting and analyzing information; researching, analyzing, adapting, and modifying engineering techniques; recommending solutions; preparing drawings, schematics, and diagrams; evaluating components, materials, and suppliers; resolving design integration issues; developing specifications and safety standards; performing installations. Supervise daily shelter construction, maintenance, and rehabilitation activities to ensure compliance with approved technical specifications, BoQs, safety requirements, and quality standards. Monitor the performance of incentive-based volunteers and skilled labourers, ensuring work is completed efficiently and according to agreed schedules. Conduct relevant assessments in the camp, including but not limited to caravan repairing assessment. Following up with labors and making sure that all requested tasks are done based on the agreed specifications, requirements, quality, and on time. Reporting work progress on daily, weekly or monthly basis as it will be agreed with the line manager based on the available workload and based on the nature of the given task. Prepare detailed plans for project implementation and ensure follow up and updating of the plan during implementation. Prepare material requests, dispatch forms, and quantity estimates based on approved designs and Bills of Quantities (BoQs). Immediately report implementation challenges, delays, risks, and technical issues, together with proposed mitigation measures. Other functions that might be assigned by the supervisor. Critical interfaces: By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are: Relevant Core Competency implementation staff Support teams, Finance, HR, Admin and Logistics Communications staff Protection staff M&E department UNHCR Technical unit Scale and scope of position: Staff: IBV S Stakeholders: UNHCR, SRAD, INGOs in the camp Budgets: NA Information: NRC Databases, Agresso, Intranet Legal or compliance: Terms of employment 1. Professional competencies These are skills, knowledge and experience that are important for effective performance. Generic professional competencies: Experience from working within technical expertise in a humanitarian/recovery context Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant vocational qualification Previous experience from working in complex and volatile contexts Documented results related to the position s responsibilities Some knowledge of English Context/ Specific skills, knowledge and experience: B.A degree in engineering, Civil/Architectural/Mechanical/Electrical engineering. 1 year of experience 2. Behavioural competencies These are personal qualities that influence how successful people are in their job. NRC s Competency Framework states 12 behavioural competencies, and the following are essential for this position: Handling insecure environment Planning and delivering results Managing resources to optimize results Empowering and building trust Communicating with impact and respect 3 Performance Management The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews: The Job Description The Work and Development Plan The Mid-term/End-of-trial Period Performance Review Template The End-term Performance Review Template The NRC Competency Framework Other: Duration and type of contract: until 31 Dec2026- Non renewable </div></section>

Akhtaboot

Assistant Admin and Finance Officer

On-site - Jordan - Amman 25 June 2026

Logistics, Supply Chain & Procurement

The Embassy of Switzerland in Jordan is seeking an Assistant Admin and Finance Officer (AFO) for the implementation of the National Flood Mapping Programme (NFMP project), a Jordan - Swiss initiative for flood management. The project is currently based at the Swiss Cooperation Office (SCO) at the Embassy in Amman and is expected to be hosted within a governmental entity and relocate to a new office location soon.     Duties & Responsibilities The AFO supports the NFMP Project Manager in the implementation of the Swiss-funded direct action that aims at strengthening flood risk mapping and institutional capacity within Government of Jordan structures. The AFO collaborates closely with key Jordanian partner institutions, including the National Center for Security and Crisis Management (NCSCM) and the Ministry of Water and Irrigation (MWI), as well as the Swiss Cooperation Office team. The role covers project administration, financial follow ups, stakeholder coordination, and a smooth operational functioning of the project team. The role contributes to compliant financial processes, accurate documentation, and efficient coordination of day‑to‑day tasks. The list of tasks includes the following:   <ul > <li>Financial follow up and administrative support (50%) </li> </ul> The AFO is responsible for the financial monitoring and administration of the NFMP, including supporting the follow up on deliverables across the programme’s actions. Key tasks include maintaining supporting documentation, following up on payments in coordination with the Project Manager and the Embassy finance team, tracking budgets and expenditures, preparing financial forecasts, flagging deviations, and contributing to budget revisions. The AFO also prepares periodic financial reports and supports audit processes. The role further includes consolidating and reviewing operational and financial reports submitted; assisting with internal and partner procurement processes in line with established guidelines (e.g., quotes, tender documentation); and supporting the organization of workshops, trainings, and steering committee meetings. Additional responsibilities include drafting official correspondence and administrative documents, preparing for field visits, and ensuring the timely handover of project documents and deliverables to relevant partners and government entities.   <ul > <li>Programmatic and coordination support (30%) </li> </ul> The AFO supports the project manager in coordinating with stakeholders, liaising with all project partners, and ensuring effective communication and information flow. The role also includes supporting participation in internal and external coordination and technical meetings related to the project.   <ul > <li>Internal and external communication (20%) </li> </ul> In close collaboration with the Project Manager and the Embassy’s Communications Officer, the AFO contributes to internal and external communication related to the NFMP and other relevant topics and initiatives. Profile & Requirements <ul> <li>Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or another relevant field</li> <li>2-5 years of experience in finance and administration, preferably in international development, NGOs, government projects</li> <li>Experience with donor‑funded projects is a strong asset</li> <li>Familiarity with Jordanian procurement rules, tendering, and financial reporting</li> <li>Strong understanding of accounting principles and financial procedures</li> <li>Excellent organization and documentation skills</li> <li>Good understanding of the Jordanian institutional landscape, particularly in the water or</li> <li>environment sector, is an asset</li> <li>Experience in stakeholder management in the Jordanian governmental sector is an asset.</li> <li>Strong attention to detail and accuracy</li> <li>Reliability, discretion, and a proactive work attitude</li> <li>Ability to prioritize and meet deadlines</li> <li>Strong communication and interpersonal skills</li> <li>Proficiency in MS Office (Word, Excel, PowerPoint), financial management systems and internet research</li> <li>Fluency in English and Arabic (written and spoken); knowledge of French or German is an asset</li> </ul> We offer <ul> <li>Diverse and meaningful work environment</li> <li>Further training opportunities</li> <li>Competitive salary and social benefits</li> </ul> Place of work: Embassy of Switzerland in Jordan for two months, then move to office location in Shumaysani Beginning:  August 2026 or upon agreement, local contract Deadline:                            10.07.2026 Important note: Any applications not received through the recruitment site will not be considered.

Naukri Gulf

Assistant Manager, Customs Clearance

On-site - Jordan - Jordan 8 July 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Assistant Manager, Customs Clearance Company: Nestl Jordan POSITION SUMMARY Administrate delivery of all cargo, process of all custom releases, monitor all receivables and ensure work within required timeframe. Assist Import supervisor to resolve all transactional issues. Manage all cargo custom clearance and ensure full alignment with the intermarket supply team and relevant stakeholders (DSP - Transport team - Physical Logistics team). Managing the relationship with customs authorities & local customs agent. Up to date knowledge about all regulations related to all authorities involved in the clearance. A DAY IN THE LIFE 'Execute all the steps for clearance of Raw/Packaging Materials and Finished Goods 'Monitor the shipments arrival, maintain status report for all shipments and obtain delivery orders from the shipping lines and forwarding companies 'Obtain any permissions required for clearance 'Proactively check and follow status of shipping documents, update the KPI on a weekly basis and present and address documents errors/delays within the right forums 'Monitor and track inland transit of shipments. Ensure on time customs sampling and follow with laboratories to receive the test result at the earliest Ensure on time customs declaration of the shipments, check and validate the goods information in it Coordinate shipements and sampling with JFDA and all relevant local and transit authorities Daily follow up on Lane status and release timelines. 'Track and forecast goods delivery timing and share the weekly deliveries with the stakeholders Coordinate all deliveries to Nestl s Warehouse/DC Coordinate with DSP Team on prioritization of the clearance and testing shipment to ensure supply as needed Coordinate with Warehouse Team on the arrival of shipments and any handling of sampling needed 'Validate all local clearance charge invoices 'Monitor and coordinate with 3rd party clearance companies to work according to Nestl s strategies and requirement. 'Resolve discrepancies, reduce delays and expedite delivery. 'Manage DO extension if delay in pulling the container or deposit empty container back to port 'Ensure correct HS code is used for clearing the product and coordinate with HO in case of doubts</div></section><section>Desired Candidate ProfileWhat will make you successful At least 3 years relevant and successful operational experience in one or more of the following: - Import - Logistic 1- Knowledge on HS code , existing custom duty agreements between receiving country and supplier 2. Network with custom officers and municipality representative in receiving country 3. Core knowledge of the 10 Corporate Business Principles and expert knowledge in our areas of responsibility. (mandatory - do not remove or change) 4. Knowledge of the WHO International Code of Marketing of Breast-milk Substitutes & the FTSE4Good responsible investment index. (mandatory - do not remove or change). 5.Knowledge of SAP transactions related to shipment tracking 6. Knowledge in best practice, principles and regulation of Quality, Safety, Health and Environment</section>

Akhtaboot

Shelter Technical Assistant

On-site - Jordan - Mafraq 5 July 2026

Logistics, Supply Chain & Procurement

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. 1.Role and responsibilities NRC is implementing a Shelter Programme in Zaatari and Azraq refugee camps in Jordan to improve the living conditions of refugees through the provision of adequate shelter assistance and support to meet their basic needs. The Shelter Technical Assistant is responsible for planning, supervising, and monitoring shelter maintenance and construction activities, ensuring that implementation is completed safely, efficiently, on time, and in accordance with approved technical specifications, quality standards, and NRC procedures. Generic responsibilities : These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan. 1.Adhere to NRC policies, tools, handbooks and guidelines 2.Assist in the implementation of the Shelter programme according to the agreed plan of action 3.Implements independently procedures and activities within own function or core competency as delegated 4.Organize and deliver assigned tasks in line with agreed priorities, quality standards, and deadlines. 5.Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team 6.Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work 7.Prepare and develop status reports as required by management 8.Ensure proper filing of documents 9.Promote and share ideas for improvement in your area of expertise Specific responsibilities: These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly. • Resolves engineering problems by collecting and analyzing information; researching, analyzing, adapting, and modifying engineering techniques; recommending solutions; preparing drawings, schematics, and diagrams; evaluating components, materials, and suppliers; resolving design integration issues; developing specifications and safety standards; performing installations. • Supervise daily shelter construction, maintenance, and rehabilitation activities to ensure compliance with approved technical specifications, BoQs, safety requirements, and quality standards. • Monitor the performance of incentive-based volunteers and skilled labourers, ensuring work is completed efficiently and according to agreed schedules. • Conduct relevant assessments in the camp, including but not limited to caravan repairing assessment. • Following up with labors and making sure that all requested tasks are done based on the agreed specifications, requirements, quality, and on time. • Reporting work progress on daily, weekly or monthly basis as it will be agreed with the line manager based on the available workload and based on the nature of the given task. • Prepare detailed plans for project implementation and ensure follow up and updating of the plan during implementation. • Prepare material requests, dispatch forms, and quantity estimates based on approved designs and Bills of Quantities (BoQs). • Immediately report implementation challenges, delays, risks, and technical issues, together with proposed mitigation measures. • Other functions that might be assigned by the supervisor. Critical interfaces: By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are: • Relevant Core Competency implementation staff • Support teams, Finance, HR, Admin and Logistics • Communications staff • Protection staff • M&E department • UNHCR Technical unit Scale and scope of position: Staff: IBV’S Stakeholders: UNHCR, SRAD, INGOs in the camp Budgets: NA Information: NRC Databases, Agresso, Intranet Legal or compliance: Terms of employment 2 Competencies: Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories: 1. Professional competencies These are skills, knowledge and experience that are important for effective performance. Generic professional competencies: • Experience from working within technical expertise in a humanitarian/recovery context • Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant vocational qualification • Previous experience from working in complex and volatile contexts • Documented results related to the position’s responsibilities • Some knowledge of English Context/ Specific skills, knowledge and experience: • B.A degree in engineering, Civil/Architectural/Mechanical/Electrical engineering. • 1 year of experience 2. Behavioural competencies  These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position: • Handling insecure environment • Planning and delivering results • Managing resources to optimize results • Empowering and building trust • Communicating with impact and respect 3 Performance Management The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews: • The Job Description • The Work and Development Plan • The Mid-term/End-of-trial Period Performance Review Template • The End-term Performance Review Template • The NRC Competency Framework   Other:  Duration and type of contract: until 31 Dec2026- Non renewable

Part Time Bayt

Personal Assistant

Hybrid - Jordan 1 June 2026

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Family Personal Assistant (Part-Time) – Amman, Jordan Job Description We are seeking a highly organised and discreet Jordanian Personal Assistant to support a private family in Amman.This is a part-time, live-out role requiring flexibility based on the family’s presence in Jordan. The selected candidate will act as the family’s primary operational contact in Amman, ensuring smooth management of administrative, property, and coordination matters. Responsibilities include:<ul><li>Scheduling meetings; preparing agendas and minutes.</li><li>Handling government processes (ID and vehicle renewals, official paperwork).</li><li>Managing emails and drafting professional correspondence.</li><li>Running errands and acting as liaison when the family is abroad.</li><li>Overseeing properties in Amman, including maintenance and repairs.</li><li>Negotiating with contractors and managing related expenses.</li><li>Coordinating travel, drivers, airport pickups, and bookings.</li><li>Maintaining accurate financial and property records.</li><li>Supervising existing staff and providing updates.</li><li>Maintaining organised physical and digital filing systems.</li><li>Handling confidential information with discretion.</li></ul> The role requires weekend and evening availability. Workload fluctuates depending on whether the family is in Jordan. </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Desired Skills & Qualifications <ul><li>Must be Jordanian.</li><li>2–3 years’ experience in an administrative role.</li><li>Basic understanding of accounting and expense tracking.</li><li>Fluent in Arabic and English (written and spoken).</li><li>Valid driving licence and own vehicle required.</li><li>Proficient in Microsoft Office and comfortable with technology.</li><li>Strong organisational, negotiation, and follow-up skills.</li><li>High level of professionalism and willingness to sign an NDA.</li></ul> Compensation to be discussed during interview.</div>

Akhtaboot

Receptionist and Administration Assistant

On-site - Jordan - Amman Sunday

Logistics, Supply Chain & Procurement

<div > <div class="overflow-wrap jd-rich-content" dir="ltr" > Location: Jordan - Amman Job Summary: The Receptionist and Administration Assistant  is responsible for providing front desk services and day-to-day administrative support to ensure the smooth operation of the office. The role includes welcoming visitors, managing office communications, coordinating office services, supporting employee administrative needs, maintaining office supplies and facilities, and assisting with procurement and logistics activities while ensuring a professional and organized workplace .

Naukri Gulf

Administrative Assistant Jesuit Refugee Service

On-site - Jordan - Jordan 24 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">POSITION DEADLINE: 1st-Jul-2026 CONTRACT DURATION: Until end of December 2026, with the possibility of renewal based on the performance evaluation and the availability of funds.Organizational Context The Jesuit Refugee Service (JRS) is a ministry of the Society of Jesus, acting as an international non-governmental organization with a mission to accompany, serve, and advocate for the rights of refugees and forcibly displaced people. The organization was founded in 1980 and has a presence in 58 countries. JRS undertakes services at national levels with global support through its Virtual Global Office. The style of JRS service is human and spiritual, working in situations of greatest need, seeking the long-term well-being of refugees and displaced people while not neglecting their immediate or urgent needs. The main services provided are in the field of Reconciliation, Mental Health and Psychosocial Support, Education, Livelihoods, and Advocacy. Currently, about 1 million individuals are directly served by JRS projects. Since 2008, JRS Jordan has served the most marginalised and often overlooked forcibly displaced communities in Amman JRS now runs project and activities that favor social inclusion, intercultural dialogue, community-building, psycho-social well-being, peacebuilding, empowerment, and self-reliance. JRS strives to create spaces where everyone feels included, accepted, and respected.Operational Context The Administrative Assistant supports the day-to-day administrative and logistical functioning of the JRS Jordan Country Office under the direct supervision of the Administration and Liaison Officer. The role provides essential operational support across office management, procurement execution, cash administration, and activity logistics ensuring that the country office and its programme activities are properly resourced and running smoothly. The role works in close coordination with the Project Coordinator and Project Assistant on activity-level logistics, and with the Finance Officer on petty cash and expense documentation.Main Responsibilities and tasks of the PositionOffice Administration and Support<ul><li>Manages the day-to-day administrative functioning of the country office, including filing, correspondence, rental, document management, and office supplies inventory.</li><li>Maintains organised and up-to-date records of office assets, equipment, and consumables; flags replenishment needs to the Admin and Liaison Officer in a timely manner.</li><li>Supports the Admin and Liaison Officer in coordinating office maintenance, cleaning, and facility-related requests.</li><li>Receives and routes incoming correspondence, deliveries, and visitor requests; ensures proper documentation of all incoming and outgoing communications.</li><li>Welcomes visitors and manages incoming calls, directing both to the appropriate staff or department.</li></ul>Procurement Support<ul><li>Executes small and routine purchases for office operations and programme activities within approved thresholds and in line with JRS procurement procedures; submits all receipts and supporting documentation to the Admin and Liaison Officer and Finance Officer.</li><li>Obtains quotations up to the agreed threshold and supports the Admin and Liaison Officer in the preparation of purchase requests when needed.</li><li>Coordinates the delivery of purchased items to the relevant activity location or office space; confirms receipt and condition with the requesting unit.</li><li>Maintains an organised record of purchases, receipts, and procurement documentation; supports audit readiness for all transactions within scope.</li></ul>Cash Administration<ul><li>Manages the office petty cash box under the oversight of the Finance Officer.</li><li>Ensures accurate documentation of all cash transactions in line with JRS finance procedures.</li><li>Prepares cash disbursement requests and expense claims with complete supporting documentation; submits for Finance Officer approval prior to disbursement.</li><li>Conducts regular petty cash reconciliations and reports balances to the Finance Officer as required.</li></ul>Activity Logistics Coordination<ul><li>Coordinates the logistical arrangements for programme activities as directed by the Admin and Liaison Officer and Project Coordinator: venue booking and setup, transport scheduling, material preparation, and refreshment procurement.</li><li>Liaises with bus drivers and transport providers; shares participant movement schedules and ensures transport arrangements are confirmed in advance of each activity.</li><li>Confirms with venues that spaces are ready, equipped, and available; reports any gaps or issues to the Admin and Liaison Officer or Project Coordinator.</li><li>Supports the Project Assistant in the field during activity openings and closings when logistics require additional coordination on the ground.</li></ul>Vehicle and Fleet Support<ul><li>Coordinates vehicle scheduling and use requests in line with country office procedures; maintains the vehicle booking log and ensures requests are submitted with sufficient lead time.</li><li>Follows up on vehicle maintenance needs, fuel records, and logbook completion; reports any issues to the Admin and Liaison Officer.</li></ul>Other Duties<ul><li>Attends internal team meetings and contributes administrative updates as requested.</li><li>Performs other tasks as directed by the Admin and Liaison Officer within the scope of the role.</li></ul></div></section><section>Desired Candidate Profile<ul><li>University degree or diploma in Business Administration, Office Management, or a related field; equivalent practical experience will be considered.</li><li>Minimum one to two years of experience in an administrative, logistics, or operations support role; experience in an NGO or humanitarian context is an asset.</li><li>Strong organisational skills; ability to manage multiple tasks, track details accurately, and follow through without close supervision.</li><li>Strong communication and interpersonal skills; ability to engage participants, community members, and colleagues with professionalism and sensitivity.</li><li>Understanding of safeguarding, protection principles, and confidentiality in a humanitarian context.</li><li>Proficiency in Microsoft Office (Excel, Word); experience with project management or reporting tools is an asset.</li><li>Fluency in English and Arabic.</li><li>Willingness to be present in the field during activities, including occasional weekends during implementation peaks.</li></ul>Core Values and Ethics<ul><li>Commitment to JRS s mission, vision and values.</li><li>Ability to convey with enthusiasm JRS s role in accompanying and serving refugees and forcibly displaced people and to advocate for their right to protection and a life in dignity.</li><li>Trustworthy and good listener.</li><li>High sense of discretion in dealing with confidential matters at all times.</li><li>High integrity and honesty; ability to deal tactfully and discreetly with people, situations and information.</li><li>Acceptance of diversity and inclusion as core values.</li></ul></section>

Naukri Gulf

Programme Management Assistant

On-site - Jordan - Jordan 22 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonisation of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialised agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is within ESCWA Technology Centre (ETC) located in Amman of the United Nations Economic and Social Commission for Western Asia (ESCWA - unescwa.org). The Programme Management Assistant reports directly to ETC Chief.Within limits of delegated authority and depending on location, the Programme Assistant may be responsible for the following duties: (These duties are generic, and may not be performed by all Programme Assistants.)<ul><li>Assists in the coordination of programme/project planning and preparation work for, typically, a medium-size and complex component of the departmental programme/project initiatives including the Arab SMEs Summit (ASMES); monitors status of programme/project proposals and receipt of relevant documentation for review and approval.</li><li>Compiles, summarizes, and presents basic information/data on specific programmes/project and related topics or issues.</li><li>Reviews project documents, especially cost plans/budgets, for completeness and compliance with relevant rules and procedures prior to submission for final approval and signature; identifies inconsistencies; distributes project documents to relevant parties upon approval.</li><li>Reviews budget revisions; verifies availability of funds; ensures necessary approval and entry in computerized budget system.</li><li>Serves as focal point for administrative coordination of programme/project implementation activities, involving extensive liaison with a diverse organizational units to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, e.g. recruitment and appointment of personnel, travel arrangements, training/study tours, authorization of payments, disbursement of funds, procurement of equipment and services, etc.</li><li>Compiles, summarizes and enters data on project delivery; drafts related status reports, identifying shortfalls in delivery, budget overruns, etc., and brings to the attention of management.</li><li>Drafts correspondence on budget-related issues and prepares and updates periodic reports, briefing notes, graphic and statistical summaries, accounting spreadsheets, etc.</li><li>Provides general office assistance; responds to complex information requests and inquiries; reviews, logs and routes incoming correspondence; sets up and maintains files/records; organizes meetings, workshops; handles routine administrative tasks, such as maintaining attendance records, assessing telephone billing, etc.</li><li>Provides guidance/training to new/junior staff.</li><li>Assists with the collection and analysis of data related to ETC platforms such as SME Digital Enabling Portal for the Arab Region (DEPAR), and Arab Creative Market (ACM) as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.</li><li>Assists with visualizations and updating information material such as web pages or brochures.</li><li>Performs other duties as assigned.</li></ul> </div></section><section>Desired Candidate Profile<ul><li>Professionalism: Knowledge of internal policies, processes and procedures generally and in particular those related to programme/project administration, implementation and evaluation, technical cooperation, programming and budgeting. Understanding of the functions and organization of the work unit and of the organizational structure and respective roles of related units. Ability to work well with figures, undertake basic research and gather information from standard sources. Demonstrated ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.</li><li>Accountability: Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.</li><li>Creativity: Actively seeks to improve programmes or services. Offers new and different options to solve problems or meet client needs. Promotes and persuades others to consider new ideas. Takes calculated risks on new and unusual ideas; thinks</li></ul></section>

Bayt

Executive Assistant

On-site - Jordan 22 July 2026

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator, support countries in the achievement of their development priorities and the attainment of the SDGs. The position is located in the United Nations Resident Coordination Office (RCO) in Amman, Jordan. Under the direct supervision of the Head of Office and guidance of the RC and in full confidentiality, the Executive Assistant ensures effective and efficient functioning of the RC Front-Office, overall management of the RC's schedule and logistical requirements, maintenance of protocol procedures, management of information flow, and follow-up on deadlines and commitments made. Responsibilities Within delegated authority, the Executive Assistant will be responsible for the following duties: 1. ENSURE EFFECTIVE AND EFFICIENT FUNCTIONING OF THE RC FRONT OFFICE: • Maintain the Resident Coordinator’s calendar and representation schedule, arrange appointments and meetings of the RC, coordinates logistical and protocol arrangements for official functions, liaises with diplomatic missions, government counterparts and UN entities; ensure compliance with UN and host country protocol requirements, and act as an interpreter and/or take minutes of meetings when required. • Coordinate high-quality briefing materials for the RC for appointments, meetings, events, and missions and ensure that all correspondence and documents submitted to the RC are according to UN norms and standards, including directives. Coordinate comments on behalf of RC for signature and action/follow-up when required. • Draft key correspondence, including notes to files, minutes of meetings and Note Verbales, and provide translation for official correspondence. • Manage RC travel and missions, prepare travel requests, ensure flight bookings and provision of logistics information, and follow up on trip reports and travel claims. • Maintain contact lists of high-level partners, UN Agencies, and Diplomatic Corps. • Assist in organizing official events: travel (booking flights, request for security clearance, arrangements at airport, etc.) for local and high-level visitors as required. • In collaboration with the RCO team, prepare and maintain checklists and templates for relevant processes (high-level visits, meetings preparation, etc). • Provide all similar services and support to RC. 2. PROVIDE ADMINISTRATIVE AND COMMUNICATIONS SUPPORT TO THE OFFICE: • Maintain the filing system (in Microsoft Teams/SharePoint), ensuring the safekeeping of confidential materials. Use of automated filing system. • Screen RC incoming calls and correspondence. • Support the organization and communication of various coordination meetings, including UNCT meetings. • Participate in the organization of official UN Days, public events, joint UN events and provide secretariat and administrative support to the UNCT. • Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports to RC. • Support the Head of Office on engagement with external partners, preparation of and follow-up on events/high-level missions/official engagements and management of administrative processes. • Assists with visualizations and updating information material such as web pages or brochures. 3. GENERAL ADMINISTRATION: • Act as an alternate to the RCO Administrative Assistant when required to support RCO in day-to-day administrative tasks as required, including contract administration, office time management, budget and finance, and human resource management. • Coordinate the activities of the RC driver. • Provide support to the RC in matters such as documentation, visas, travel arrangements, house and school search, etc. • Provide support to the office on protocol matters and liaise with related departments in UN entities and in the Government • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Ensures that requirements and background information used for data analysis are documented. • Performs other relevant duties as assigned. Competencies PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. Education Completion of a High school diploma or equivalent is required. Bachelor's or Advanced University Degree in Business Administration, Office Management, Communication or related fields would be an advantage. Job - Specific Qualification Not available. Work Experience A minimum of seven (7) years of experience in executive assistance, administrative support or front office functions at senior management level is required. The minimum years of relevant experience is reduced by two (2) years for candidates who possess a first level University degree. Demonstrated experience in supporting senior officials or executive offices, including protocol arrangements is required. Demonstrated experience in organizing meetings, missions and high-level events, including coordination with internal and external stakeholders is required. Work experience with the United Nations, international organization, diplomatic mission or government institution is desirable. One(1) year or more of experience in data analytics or related area is desirable. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details). .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking EnglishUN Level IIUN Level IIUN Level IIUN Level II ArabicUN Level IIUN Level IIUN Level IIUN Level II Assessment Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone/Teleconference (MS Teams) or in-person where possible. Special Notice This is a Temporary Job Opening. Appointment against this position is for a duration of Three Hundred and Sixty-Four (364) days, a limited duration and does not carry any expectancy, legal or otherwise, of renewal. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. Online applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. ease resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link. United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS. </div>

Akhtaboot

Monitoring, Evaluation, Learning, and Information Management Assistant

On-site - Jordan - Amman 23 July 2026

Logistics, Supply Chain & Procurement

About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.   The Program / Department / Team Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan. Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).   The Position The Monitoring, Evaluation, Learning (MEL) and Information Management (IM) Assistant is part of Iqlaa’s Program Quality and Learning (PQL) Department. S/He will support the implementation of MEL and IM activities across Iqlaa’s portfolio of interventions, including data collection, data verification, field visits, documentation, and timely reporting. S/He will contribute to routine data collection and support the implementation of intervention MEL Plans in line with donor and Mercy Corps requirements. Working closely with relevant technical teams, the PQL team, partners, and sub-grantees, the MEL and IM Assistant will support the review and updating of result chains, indicators, and MEL plans to track and report on intervention activities and indicators. The MEL and IM Assistant will support the timely maintenance and implementation of MEL plans and data collection tools to contribute to high-quality reporting to the donor and Mercy Corps. S/He will assist in developing and updating data collection tools for the Iqlaa team, partners, and sub-grantees as assigned, with the goal of collecting high-quality data for reporting, adaptive management, and program decision-making. S/He will work closely with the PQL team, partners, and sub-grantees to support the implementation of MEL activities.   The MEL and IM Assistant will support the drafting, testing, and updating of data collection tools and instruments, and will contribute to ensuring that Iqlaa MEL activities follow applicable policies and guidance notes. S/He will support the PQL team in ensuring that data collection tools are clear, practical, and aligned with Iqlaa’s MEL frameworks, systems, and automated tools. The MEL and IM Assistant will support the MEL and IM Manager in drafting, revising, and implementing MEL plans and tools for Iqlaa’s partners and sub-grantees. S/He will also support basic quantitative and qualitative data analysis and reporting to help track progress and document the results of Iqlaa interventions.     Essential Responsibilities   Monitoring, Evaluation, and Learning • Support the implementation and maintenance of the Activity Monitoring, Evaluation, and Learning Plan (AMELP) in alignment with donor and Mercy Corps requirements. • Support the development, implementation, and updating of intervention MEL plans for assigned interventions, ensuring alignment with donor and Mercy Corps MEL standards. • Support the implementation of qualitative and quantitative MEL activities, including data collection and verification, using Iqlaa's MEL systems and automated platforms. • Maintain MEL documentation, including MEL folders, datasets, supporting evidence, data collection tools, and related documentation to ensure completeness and accessibility. • Conduct field visits, desk reviews, spot checks, and remote quantitative and qualitative data collection activities across assigned interventions.Contribute to intervention-level quality reports and support donor and internal reporting requirements as assigned by the supervisor.Support the integration of MEL requirements into RFAs, RFPs, and partner documentation as requested. • Development of evaluation questions, methodologies, and data collection tools for measuring the impact of assigned interventions. • Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on evaluation exercises for the assigned interventions. Supports the MEL and IM Manager and the PQL Director in the annual surveys. Mid-line evaluation, and final internal performance review and evaluation. • Support consortium partners in their MEL plans, reporting processes, and close-out requirements. • Collaborate closely with the PQL team, technical leads, and partners on MEL-related tasks as assigned. • Ensure data protection in accordance with Responsible Data Policy and evaluation requirements. • Ensure monitoring and evaluation plans and tools, data collection, entry, cleaning, and storage are appropriately implemented by the subordinates. • Analyze monitoring and evaluation qualitative data to an appropriate standard and use analysis results to inform project decision-making. • Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on monitoring and evaluation exercises for various initiatives in targeted communities. • Ensure compliance with relevant Mercy Corps MEL policy and donor MEL policies and regulations. • Complete any other duties assigned.   Information Management • Maintain and operationalize Iqlaa’s Data Management Protocol and ensure data accountability, quality, and verification across all interventions. • Lead the development, testing, and management of data collection tools and instruments in coordination with the PQL team, technical teams, partners, and implementing partners. • Facilitate data demand and ensure that collected data flows accurately into IM systems. • Establish data collection tools and instruments that will be used by the Iqlaa team, including consortium and all implementing , and ensure timely and quality development, testing, and management of MEL data as well as monitor progress of interventions against set milestones and evaluate the impact of implemented interventions as requested by the supervisor. • Develop and maintain the required digitized data collection methods, such as ODK collection built on XLS forms. • Ensure a comprehensive and updated database for interventions is maintained and reflected on Iqlaa information management system. • Coordinate with all relevant partners, sub-grantees, and technical leads to ensure adherence with Iqlaa MEL plans and data collection requirements.   Capacity Building and Mentoring • Train field staff and partners on basic MEL tools and ethical data practices. • Supervise and provide technical guidance to the subordinate, ensuring they effectively carry out their duties and responsibilities. • Develop individual work plans and provide regular feedback. • Foster a positive team environment, learning culture, encourage collaboration, and recognize team members’ contributions to the project’s success.   Reporting • Ensure high quality and timely preparation of MEL data for reports as requested by the supervisor. • Ensure appropriate internal communication and feedback systems are in place and functioning so that MEL data informs project planning and implementation. • Contribute to the regular MEL reports.   Project Coordination Activities • Ensure the integration of team members and partners into MEL-relevant decision-making processes. • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian and development missions. • Ensure implementation of safeguarding policies and procedures.   Hardware and Software Management • Oversee the responsible management and maintenance of ICT equipment in the MEL team according to Mercy Corps asset management policies and procedures. • Manage the purchase/subscription and renewal of technology software and platforms used in IQLAA in close coordination with the country MEL Advisor. • Prepare a data protection plan in coordination with the relevant stakeholders.   Safeguarding Responsibilities • Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. • Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. • Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.   Supervisory Responsibility: NA Reports Directly To: Senior MEL Officer Works Directly With: Program Quality and Learning (PQL) Director, PQL team, program teams, Communications team, procurement team, and finance teams.     Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.     Knowledge and Experience ▪ Bachelor’s degree in any relevant field, such sa but not limited to: engineering, Management, Information management, Sociology, Economics, Statistics, International Development. ▪ Master’s degree in is highly preferred. ▪ Minimum of 2 years of experience. The specific experience in MSEs/HBBs development is a plus. ▪ Proven experience in leading a team. ▪ Demonstrated skills in data collection, statistical analysis methods, and database management. ▪ Demonstrated experience in building log-frame, indicators, and relevant data collection tools. ▪ Experience developing and delivering training on MEL. ▪ Very strong writing skills, including reports, best practices, case studies, etc. ▪ Proficiency in Microsoft Office applications, including Excel and Word. ▪ Proficiency in developing XLS forms and using ODK is required. ▪ Fluency in spoken and written Arabic and English.     Success Factors ▪ Deep commitment to humanitarian principles and values. ▪ Willingness to learn new skills and methodologies. ▪ Ability to work under pressure, independently, and with limited supervision. ▪ Demonstrated organizational skills. ▪ Demonstrated creative problem-solving skills. ▪ Security, political and cultural awareness. ▪ Ability to provide a high-quality report in English. ▪ Ability to multi-task while meeting several pressing deadlines. ▪ Mature, responsible, and diplomatic in their interactions with others. ▪ Pays attention to detail and is meticulous, thorough, and results-oriented.     Living Conditions / Environmental Conditions The position is based in Amman, Jordan and it may require up to 10% to travel regularly to Mercy Corps field offices and project sites. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.   Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive   Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development   Team Efficiency and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.   Equal Employment Opportunity Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.   Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).     الصون و الأخلاق ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).     RECRUITMENT SCAMS & FRAUD WARNING Mercy Corps has become aware of scams involving false job offers. Please be advise: Recruiters will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly on Akhtaboot. Official Mercy Corps emails will always arrive from a @mercycorps.org email address. Please report any suspicious communications to ((integrityhotline@mercycorps.org))

Bayt

Assistant Controller

On-site - Jordan 12 June 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About us, At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels & Resorts. Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself. The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access. Job Scope As an Assistant Cost Controller, you will support the financial integrity of the hotel by assisting in the monitoring and control of food, beverage, and operating costs. Reporting directly to the Cost Controller (or their delegate), you will help ensure accurate inventory management, cost reporting, and compliance with hotel policies and financial procedures. Your analytical skills and attention to detail will contribute to effective cost control and informed business decisions. Your Responsibilities Will Include: <ul><li>Assist in monitoring and analyzing food, beverage, and general store costs to ensure operational efficiency and profitability.</li><li>Support the preparation of daily, weekly, and monthly cost control reports and variance analyses.</li><li>Review receiving records, purchase orders, invoices, and inventory transactions to ensure accuracy and compliance.</li><li>Conduct regular inventory counts and stock audits in coordination with operational departments.</li><li>Verify recipe costing, menu pricing, and consumption trends to identify opportunities for cost optimization.</li><li>Assist in maintaining accurate inventory records and ensuring proper stock valuation.</li><li>Monitor wastage, spoilage, breakage, and other cost-related factors, reporting variances to management.</li><li>Ensure all receiving, storing, and issuing procedures comply with hotel policies and internal controls.</li><li>Collaborate closely with Purchasing, Stores, Kitchen, F&B, and Finance teams to maintain accurate cost information.</li><li>Support month-end closing activities and provide administrative assistance to the Cost Control function as required.</li></ul>What we need from you <ul><li>Bachelor’s degree in Accounting, Finance, Hospitality Management, or a related field.</li><li>Minimum 2 years of experience in Cost Control, Accounting, Finance, Stores, or Purchasing, preferably within a hotel environment.</li><li>Strong analytical and numerical skills with excellent attention to detail.</li><li>Good understanding of inventory management, cost control principles, and financial reporting.</li><li>Proficiency in Microsoft Excel and Microsoft Office applications.</li><li>Experience with hotel systems such as SunSystem, Opera, FMC, BirchStreet, or similar platforms is an advantage.</li><li>Strong communication and interpersonal skills with the ability to work effectively across departments.</li><li>Ability to manage multiple priorities, meet deadlines, and maintain confidentiality.</li><li>A proactive, organized, and solution-oriented approach to work.</li></ul>What you can expect from us We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs. Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our myWellbeing Framework supports your health, lifestyle, and workplace wellbeing. Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time. </div>

Akhtaboot

Assistant

On-site - Jordan - Amman 1 June 2026

Logistics, Supply Chain & Procurement

About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions. Into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.   Program / Department Summary As an organization, Mercy Corps is committed to preventing all forms of exploitation and abuse. It gives individuals, organizations, and local groups a means of raising concerns or sharing feedback (positive and negative) with Mercy Corps, independently from program operations. In the context of Jordan, rolling out CARM across the country will ensure that the country will ensure that the country team’s programs will continue to uphold Mercy Corps’ high standards of accountability.   General Position Summary Under the umbrella of Technical Support, Evidence, and Program Quality (TEQ) Unit, supervised by the Multi-Country CARM & Program Standards Coordinator, the Community Accountability Reporting Mechanism (CARM) Assistant is a key position in handling day-to-day collection, management, and response to all feedback cases within certain program location – including both for directly implemented activities and for activities implemented with or via partners. The CARM Assistant will help the CARM & Program Standards Coordinator to ensure responding directly to all feedback concerns and complaints raised by program participants and community members through a safe, accessible, transparent, and confidential CARM system. The CARM Assistant will help in managing in-person, field, and community-based feedback channels, such as face-to-face, feedback boxes, and community ambassadors, ensuring all proper procedures of managing and responding to all feedback are followed by all Mercy Corps team members and partners. Additionally, the CARM Assistant will to conduct community engagement and sensitization by providing guidance on key community accountability and safeguarding messages – including reference to existing Mercy Corps policies, and expected ethical behavior from all Mercy Corps, enumerators, consultants and partners.   Essential Job Responsibilities   Implementation and Program Quality Working under the direction of the CARM & Program Standards Coordinator, they will handle the following responsibilities: • Assist the CARM & Program Standards Coordinator to ensure each program has at least three active, context-appropriate feedback channels informed by community preferences and by following proper procedures. • Collect all feedback received via community-based feedback channels, like feedback boxes, face-face, and community ambassadors in all intervention sites and ensure documentation of all feedback in the CARM database. • Translate feedback from Arabic to English, for example prior to inputting it into the CARM database and provide a summary. • Ensure the CARM database is accurate and up to date on a daily basis according to CARM database guidelines. • Ensure feedback received through each feedback channel is following proper protocol procedures and ensure all community members are aware of their rights and entitlements. • Assist in training partner team members of proper procedures for collecting, logging, and grading based on Mercy Corps’ or partner’s standard grading system, and that appropriate action is taken based on feedback grade. • Contact informants who provided non-anonymous feedback seeking additional information – only when necessary – (place, name, details of the case...) to resolve their feedback more appropriately. • Ensure closure of all feedback cases by following up closely with relevant team member(s). • Help the Coordinator contact informants who provided non-anonymous feedback to inform them about case resolution and collect data on overall satisfaction; ensure this is documented in the Country-level CARM database. • Support the Coordinator in tasks related to community engagement, sensitization and distributing Information, Education, and Communication (IEC) materials across all intervention sites. • Together with the CARM team, support the development and implementation of a CARM for direct implementation tracking trends in feedback received. • Assist in compiling regular reports on channel activity, including trends, common issues, and feedback received. • Support the analysis of data to identify areas for improvement in programs or services. • Contribute to the documentation of CARM lessons learned and success stories.   Team performance • Actively participate in team tasks to ensure effective performance • Regularly provide feedback to the team to ensure responsiveness of CARM to changing context and concerns from communities   SAFEGUARDING RESPONSIBILITIES • Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. • Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. • Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.   SECURITY • Ensure compliance with security procedures and policies as determined by the country leadership. Proactively ensure that team members operate in a secure environment and are aware of policies.   Supervisory Responsibility • None.   Accountability <ul > <li >Reports directly to: the Multi-Country CARM & Program Standards Coordinator,</li> <li >Works Directly with: Other Program Teams, MEL, Ethics/Assurance/ Safeguarding</li> </ul>   Skills and Experience <ul > <li >Bachelor’s degree in social work, communications, social sciences, International Development, Human Rights, or other relevant field.</li> <li >Previous work experience in an international or local Non-Governmental Organization (NGO) is preferred. </li> <li >At least 1 year’s work experience working with communities in roles that include feedback and complaints management, call-center management, and customer care </li> <li >Proven experience in remote data collection, and data management.</li> <li >Excellent Computer skills: proficiency in MS Office package, and strong knowledge of database management is required. </li> <li >Excellent listening, interpersonal, communication and networking skills; ability to work with diversified populations..</li> <li >High level of self-awareness and self-development with the maturity to deal with constructive feedback.</li> <li >Ability to interact effectively with other team members, partners and community members. </li> <li >Experience in conducting trainings</li> <li >Fluency in Arabic and English is required.</li> </ul>   Success Factors A successful incumbent will have good communication and interpersonal skills, demonstrated attention to details, and will be committed working ethically with Mercy Corps stakeholders regardless of race, religion, ethnicity, abilities, or gender. S/he will be highly motivated, and capable of working with or without direct supervision. Other factors include: <ul > <li >The ability to work under pressure. </li> <li >Willingness and ability to quickly learn new information/concepts and implement them. </li> <li >Strong team player with initiative and positive attitude towards problem solving. </li> <li >A learning approach to work with excellent capacity building skills. </li> <li >Attention to detail and patience to double check data results. </li> <li >Self-starter, multi-tasker, solution-seeker, and innovator. </li> </ul>   Living Conditions / Environmental Conditions The position is based in Amman and it requires up to 30% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. The staff will have access to good medical services.   Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development     Team Engagement and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.     Equal Employment Opportunity Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.     Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).   الصون و الأخلاق   ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).   RECRUITMENT SCAMS & FRAUD WARNING   Mercy Corps has become aware of scams involving false job offers. Please be advise: <ul > <li >Recruiters will never ask for a fee during any stage of the recruitment process.</li> <li >All active jobs are advertised directly on Akhtaboot.</li> <li >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</li> <li >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</li> </ul>

Akhtaboot

Finance Assistant

On-site - Jordan - Amman 19 August 2026

Logistics, Supply Chain & Procurement

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