Planning Engineer Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the role</b></p><br><br><p>Outlet Manager is responsible to overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue&nbsp;<b>(In-Room Dinning (IRD) and All Day Dinning).</b></p><br><br><br><p><b>What you will do</b></p><br><br><p>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control. Supervising the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed. Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience. Working closely with the Assistant Director of Food and Beverage, Director of Food &amp; Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price. Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience. Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in Room placement. Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments. Participate in regular team meetings and ongoing training programs to ensure service excellence. Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service. Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere. Adhere to the company policies, grooming standards, and performance expectations. Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</p><br><br><br><p><b>What you bring</b></p><br><br><ul><li>High school / Diploma degree or equivalent experience.</li><li>A minimum of 5 years of experience in restaurants management or similar roles.</li><li>Excellent verbal communication skills in both Arabic and English Languages.</li><li>Financial Acumen.</li><li>Attention to details.</li><li>Ability to resolve issues and handle service recovery effectively.</li><li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li><li>Must be able to work all shifts including, AM's, PM's, weekends, and holidays.</li></ul><br><p><b>What we offer:&nbsp;</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li><li>Many other perks provided by the company.</li></ul><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li>Full time job.</li><li>Scheduled days and times may vary based on need.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the role</b></p><br><br><p>Outlet Manager is responsible to overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue&nbsp;<b>(In-Room Dinning (IRD) and All Day Dinning).</b></p><br><br><br><p><b>What you will do</b></p><br><br><p>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control. Supervising the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed. Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience. Working closely with the Assistant Director of Food and Beverage, Director of Food &amp; Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price. Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience. Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in Room placement. Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments. Participate in regular team meetings and ongoing training programs to ensure service excellence. Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service. Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere. Adhere to the company policies, grooming standards, and performance expectations. Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</p><br><br><br><p><b>What you bring</b></p><br><br><ul><li>High school / Diploma degree or equivalent experience.</li><li>A minimum of 5 years of experience in restaurants management or similar roles.</li><li>Excellent verbal communication skills in both Arabic and English Languages.</li><li>Financial Acumen.</li><li>Attention to details.</li><li>Ability to resolve issues and handle service recovery effectively.</li><li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li><li>Must be able to work all shifts including, AM's, PM's, weekends, and holidays.</li></ul><br><p><b>What we offer:&nbsp;</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li><li>Many other perks provided by the company.</li></ul><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li>Full time job.</li><li>Scheduled days and times may vary based on need.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br><br><br><br> </div>

<p>SRD Center is seeking a highly qualified Team Leader / Senior Evaluation Expert to lead the final evaluation of a multi-year education sector system-strengthening programme in Jordan. The assignment will assess programme performance, achievements, challenges, sustainability, institutionalization, and lessons learned, with particular attention to education sector planning and policy, monitoring and evaluation, evidence-based decision-making, education data systems, institutional capacity development, governance, coordination, gender equality and inclusion, education financing, and crisis-sensitive planning. The evaluation will apply a mixed-method, theory-based and utilization-focused approach involving desk review, stakeholder consultations, key informant interviews, focus group discussions, qualitative and quantitative analysis, triangulation, and preparation of evaluation reports and presentations. The Team Leader will have overall responsibility for the technical quality of the evaluation and will lead the evaluation methodology, fieldwork, analysis, reporting, stakeholder engagement, and coordination of the evaluation team.</p><p>Tasks</p><p>The Team Leader will be responsible for:</p><ul><li>Providing overall technical leadership and management of the evaluation.</li><li>Leading the development and refinement of the evaluation methodology and approach.</li><li>Reviewing programme documents, strategies, results frameworks, monitoring data, previous evaluations, studies, and relevant policy documents.</li><li>Leading preparation of the inception report, including the evaluation matrix, reconstructed Theory of Change, stakeholder mapping, sampling approach, data collection tools, and detailed workplan.</li><li>Supervising and coordinating the work of the evaluation team.</li><li>Allocating responsibilities among team members and ensuring consistency across all evaluation activities.</li><li>Leading key informant interviews, focus group discussions, stakeholder consultations, and other data collection activities.</li><li>Leading the in-country and field component of the evaluation.</li><li>Assessing programme relevance, coherence, effectiveness, efficiency, impact, and sustainability.</li><li>Assessing institutional and system-level changes resulting from the programme.</li><li>Examining the sustainability and institutionalization of programme-supported reforms, systems, tools, processes, and capacities.</li><li>Applying data triangulation and appropriate qualitative and quantitative analytical methods.</li><li>Applying advanced evaluation approaches, where appropriate, including contribution analysis and/or outcome harvesting.</li><li>Identifying achievements, challenges, unintended results, good practices, and lessons learned.</li><li>Developing strategic, prioritized, practical, and actionable recommendations.</li><li>Leading presentations of preliminary and final evaluation findings to relevant stakeholders.</li><li>Leading preparation of the draft and final evaluation reports and recommendations matrix.</li><li>Ensuring that comments and feedback received during the review process are appropriately addressed.</li><li>Ensuring compliance with recognized evaluation quality standards and ethical principles.</li><li>Ensuring integration of gender equality, inclusion, human rights, confidentiality, cultural sensitivity, and do no harm principles throughout the evaluation.</li><li>Ensuring timely and high-quality completion of all deliverables.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master s degree or equivalent in Education, Social Sciences, International Development, Public Policy, Evaluation, or another relevant discipline.</li><li>At least 8 years of progressively responsible professional experience in programme evaluation, research, or analytical studies, preferably within the education sector.</li><li>Proven experience serving as Team Leader for at least two programme or project evaluations.</li><li>Demonstrated experience conducting evaluations for governments, international organizations, development partners, or similar institutions.</li><li>Strong knowledge of qualitative and quantitative evaluation methodologies.</li><li>Demonstrated experience with advanced evaluation approaches such as contribution analysis, outcome harvesting, theory-based evaluation, or similar approaches.</li><li>Strong expertise in one or more of the following areas:<ul><li>education sector planning and policy;</li><li>monitoring and evaluation;</li><li>education statistics and data systems;</li><li>EMIS and digital transformation;</li><li>education financing and budgeting;</li><li>institutional capacity development;</li><li>governance and partnership coordination;</li><li>gender equality and inclusion;</li><li>crisis-sensitive education planning.</li></ul></li><li>Excellent analytical, facilitation, stakeholder engagement, and report-writing skills.</li><li>Excellent command of English.</li><li>Willingness and ability to undertake travel and fieldwork within Jordan as required.</li><li>Knowledge of international evaluation norms, standards, ethics, human rights, gender equality, and evaluation quality assurance is highly desirable.</li><li>Previous experience in Jordan and/or the Middle East region is an advantage.</li></ul><p>Candidates must be independent from the programme being evaluated and should disclose any previous involvement that could represent an actual or perceived conflict of interest.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Join an International Growth Project</p><p>Haimour International is an international company specializing in premium passenger transportation, mobility services, and operational support. With established operations in France, Germany, and Tunisia, we are now launching our new <b>Back Office in Amman, Jordan</b>, to support our continued international expansion.</p><p>We are looking for an experienced and motivated <b>Human Resources Manager</b> to play a key role in building our Jordanian office from the ground up.</p><p>Key Responsibilities</p><ul><li>Lead the development and organization of the Human Resources department.</li><li>Recruit and onboard the first employees for our Amman office.</li><li>Manage the full recruitment process, from sourcing to hiring.</li><li>Develop HR policies, procedures, and employee onboarding programs.</li><li>Support managers with workforce planning and talent acquisition.</li><li>Manage employee records and HR administration.</li><li>Contribute to building a strong company culture and a high-performing team.</li><li>Support the transition of our back-office operations from Tunisia to Jordan.</li></ul><p>Requirements</p><ul><li>Bachelor's degree in Human Resources, Business Administration, Management, or a related field.</li><li>Previous experience in Human Resources and recruitment.</li><li>Strong organizational and communication skills.</li><li>Ability to work in a fast-growing international environment.</li><li><b>Fluent English is required.</b></li><li><b>French is a plus, but not mandatory.</b></li><li>Arabic is highly appreciated.</li></ul><p>What We Offer</p><ul><li>The opportunity to build a new international office from its very beginning.</li><li>A strategic position with significant career growth opportunities.</li><li>Direct collaboration with the Executive Management.</li><li>An international and multicultural working environment.</li><li>Competitive salary based on experience and qualifications.</li><li>Professional training and long-term development opportunities.</li></ul><p>About Haimour Group</p><p>Haimour Group provides premium transportation and mobility solutions for both B2B and B2C clients across multiple international markets. Our vision is to establish a high-performing back office in Jordan that will support the Group's future growth and international operations.</p><p><b>If you are looking for a challenging opportunity where you can make a real impact and grow with an ambitious international company, we would be delighted to hear from you.</b></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Desired Skills</p><ul><li>Human Resources Management</li><li>Talent Acquisition &amp; Recruitment</li><li>Employee Relations</li><li>HR Administration</li><li>Onboarding &amp; Training</li><li>Performance Management</li><li>Organizational Development</li><li>Leadership &amp; Team Management</li><li>Communication &amp; Interpersonal Skills</li><li>Problem Solving &amp; Decision Making</li><li>Time Management &amp; Organization</li><li>Conflict Resolution</li><li>CRM / ERP </li><li>Microsoft Office (Excel, Word, PowerPoint)</li><li>HRIS / Human Resources Information Systems</li><li>English (Fluent – Required)</li><li>French (Preferred)</li><li>Arabic (Preferred)</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities.<br> The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.<br> Key Responsibilities Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.<br> Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.<br> Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.<br> Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.<br> Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.<br> Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.<br> Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.<br> Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.<br> Support investment planning and portfolio decision-making through business case analysis and value assessments.<br> Identify and implement continuous improvements to demand management processes, tools, and governance.<br> Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.<br> Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.<br> Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role.<br> Strong understanding of IT governance, project portfolio management, and demand management best practices.<br> Experience facilitating stakeholder workshops and prioritization sessions.<br> Excellent analytical, communication, and stakeholder management skills.<br> Familiarity with Agile, Waterfall, or hybrid delivery methodologies.<br> Experience with demand management, PPM, or ITSM platforms is an advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong><u>Job Summary / Main Purpose</u></strong></p><br> <p><span>The Medical Representative is responsible for promoting Julphar’s products and services to healthcare providers, KOLs &amp; other key stakeholders in an assigned territory or market.</span></p><br> <p><span>The Med Rep. is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.</span></p><br> <p><span>The Medical Rep. is the on-ground Ambassador of the Organization and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image &amp; reputation</span></p><br> <p><span>The position also requires identifying and evaluating the new customer, maintaining the loyal customer and ensuring proper implementation of Julphar CRM strategy.</span></p><br> <p><strong> Key Responsibilities:</strong></p><br> <p><strong><u>&nbsp;Key Result Areas</u></strong></p><br> <ul> <li><span>Meets or exceeds sales targets within agreed budgets and timeline</span></li> <li><span>Develops and manages the assigned sales territory, in terms of customers, retailer and other key stakeholders</span></li> <li><span>Implementation of Company’s sales and marketing plan in the assigned territory.</span></li> <li><span>Implement territory coverage plan (No. of sales call &amp; Visit frequency)</span></li> <li><span>Delivers customer-centric activities in coordination with Line Manager</span></li> <li><span>Maintains records system, daily reports, customer profile &amp; marketing feedback reports.</span></li> <li><span>Plans work schedules and weekly and monthly timetables. </span></li> <li><span>Submits daily &amp; monthly report and CRM reports as per country reporting system.</span></li> <li><span>Participate and contribute in all company meetings &amp; present the Territory snapshot </span></li> <li><span>Drives increased revenue and profit to achieve the Company’s ambitious growth. </span></li> <li><span>Ensure self-learning, knowledge updating, building desired skill &amp; competency, proper interpreting of knowledge and presenting / discussing this information with health professionals.</span></li> </ul> <p><strong><u><span>Territory Development &amp; Strategy Implementation</span></u></strong></p><br> <ul> <li><span>Organizes audio-visual activities for healthcare providers as per business need in coordination Line Manager &amp; Marketing Manager</span></li> <li><span>Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical &amp; Marketing Department</span></li> <li><span>Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately</span></li> <li><span>Stays informed about the important activities of health services in a particular area.</span></li> <li><span>Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.</span></li> <li><span>Responsible for ongoing prospecting for new business opportunities.</span></li> </ul> <p><strong><u>Core Competency</u></strong></p><br> <ul> <li><span>In terms of Competency, you are highly result oriented, dedicated with strong sense of accountability &amp; ownership</span></li> <li><span>Having strong learning ability to accept, implement new learnings and new changes in the market</span></li> <li><span>Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation.</span></li> <li><span>Strong planning and monitoring skills, and experience in understanding the market trends and forecasting certain products basis trends </span></li> <li><span>Should be calm and composed to work in complex and </span><span>dynamite <span>situations</span></span></li> <li><span>You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.</span></li> </ul> <p><strong><u>Qualifications, </u></strong></p><br> <p><strong><u>Key Experiences / Functional Knowledge Requirements: </u></strong></p><br> <ul> <li><span>Bachelor’s degree in pharmacy is mandatory.</span></li> <li><span>Minimum 2-4 years of experience in the pharmaceutical industry.</span></li> <li><span>Must possess strong working knowledge of Distributor / Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country)</span></li> <li><span>Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc</span></li> <li><span>Proven ability to build strong partnerships with the own country teams, Marketing &amp; Medical teams in HO.</span></li> <li><span>Base Zarqa.</span></li> </ul> </div>

<p>The Full Stack Developer is responsible for developing, maintaining, and enhancing application features across backend, frontend, and database layers. The role focuses on delivering reliable, well-structured code while following established coding standards, SDLC processes, and architectural guidelines.</p><p>Responsibilities:</p><ul><li>Application Development: Develop backend services using C#, .NET Core 8, ASP.NET Zero (abp.io). Implement frontend components using jQuery, Bootstrap, and Metronic UI. Develop and maintain RESTful APIs for internal and external consumption. Implement business logic in multi-tenant environments with proper permission handling. Enhance and maintain Windows client applications using the MVP pattern where required. Support mobile application features as assigned by the Development Team Lead.</li><li>Database &amp; Data Handling: Write and optimize SQL Server queries, views, and stored procedures. Ensure data accuracy, integrity, and performance. Follow best practices for database access, transactions, and concurrency. Assist in analyzing and resolving data-related issues.</li><li>Code Quality &amp; Standards: Write clean, readable, and maintainable code following internal coding standards. Participate in code reviews and address review feedback. Follow defined architecture and design patterns. Assist in refactoring legacy code under guidance. Ensure proper error handling, logging, and validation.</li><li>SDLC &amp; Delivery: Work within Agile/Scrum methodology. Participate in sprint planning, daily standups, reviews, and retrospectives. Deliver assigned tasks within sprint timelines. Collaborate with QA to fix defects and improve test coverage. Support deployments to QA, UAT, and production environments when required.</li><li>DevOps &amp; Repository Usage: Follow defined branching and merging strategies . Use GitHub / Azure DevOps repositories responsibly. Ensure commits are clear, traceable, and aligned with user stories. Support CI/CD pipelines by fixing build or deployment issues related to code changes.</li><li>Knowledge Sharing &amp; Documentation: Document assigned modules, APIs, and business logic. Maintain up-to-date technical documentation as required. Participate in knowledge transfer sessions. Share understanding of implemented features with team members.</li><li>Collaboration &amp; Communication: Work closely with Senior Developers and Development Team Lead. Coordinate with QA, DevOps, and Infra teams for smooth delivery. Escalate blockers, risks, or unclear requirements early. Collaborate effectively with distributed teams (Jordan, Saudi Arabia, India).</li><li>Security &amp; Compliance: Follow secure coding practices. Protect sensitive data and credentials. Comply with internal security policies and access controls. Support audits, logging, and traceability requirements.</li></ul><p>Job Relations:</p><p>Reports to Development Team Lead. Works closely with Senior Developers, QA, DevOps, and Infra teams. Coordinates with Technical Delivery Lead as required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Engineering, Computer Science, or a related field.</li><li>1-3 years of experience in software development.</li><li>Strong experience in C#, .NET Core 8, SQL Server, jQuery, and Windows client apps.</li><li>Knowledge of Agile/Scrum, Jira, DevOps, CI/CD, and version control best practices.</li><li>Strong problem-solving, collaboration, and communication skills</li></ul><p>Competencies:</p><ul><li>Strong organizational and prioritization skills.</li><li>Excellent communication and documentation abilities.</li><li>Analytical and problem-solving mindset with attention to detail.</li><li>Ability to translate business requirements into technical deliverables.</li><li>Comfortable working in a fast-paced, agile environment.</li></ul><p>Skills:</p><ul><li>Backend : C#, .NET Core 8, ASP.NET Zero (abp.io).</li><li>Frontend : jQuery, Bootstrap, Metronic.</li><li>Database : Microsoft SQL Server.</li><li>Real-time : SignalR.</li><li>Version Control : Git (GitHub / Azure DevOps).</li><li>CI/CD : Azure DevOps Pipelines.</li><li>Documentation : SharePoint / internal documentation tools.</li><li>Project Management : Jira / Azure Boards.</li><li>Languages: Fluent in English (required). Arabic proficiency (preferred).</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Jeeny Jeeny is a mobile application that eases daily commuting and transportation.<br> Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions.<br> At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.<br> About the Role As an Operations Executive at Jeeny, you will be key to growing our business-to-business fleet.<br> Conduct on-boarding and ongoing training for operations teams, dispatchers, and drivers on operational processes, and Partner closely with Sales, Account Management, Driver Operations, Product, Customer Support, and Finance teams to ensure successful onboarding, seamless service delivery, and continuous account growth.<br> If you are an exceptional operations person who loves identifying new business opportunities, this role is built for you.<br> Key Responsibilities: Capacity Planning: Forecast demand and plan driver supply, fleet allocation, shift structures, and operational coverage to ensure service levels are consistently met.<br> Team Management: Support the B2B Operations team, fostering a high-performance culture focused on execution, accountability, and continuous improvement.<br> Training Sessions: Conduct on-boarding and ongoing training for operations teams, dispatchers, and drivers on operational processes, service standards, and SOP compliance.<br> Perform regular quality audits and spot checks.<br> Quality &amp; Service Excellence: Ensure accurate customer account configurations, ride scheduling, pricing, service availability, and operational data.<br> Monitor service quality and proactively resolve operational issues.<br> Customer &amp; Cross-Functional Collaboration: Partner closely with Sales, Account Management, Driver Operations, Product, Customer Support, and Finance teams to ensure successful on-boarding, seamless service delivery, and continuous account growth.<br> Operational Reporting: Track and analyse KPIs, prepare performance reports, identify trends, and recommend data-driven initiatives to improve operational efficiency and customer experience.<br> Vendor &amp; Fleet Management: Coordinate with fleet partners and drivers to ensure sufficient vehicle availability, compliance with operational standards, and consistent service quality.<br> Conduct Interviews: Lead the end-to-end hiring process for the B2B Operations team, including interviewing, on-boarding, and performance management.<br> Why Join Jeeny?<br> Be part of one of the leading mobility platforms in the region.<br> Work in a dynamic and collaborative environment.<br> Opportunity to lead impactful finance initiatives and process improvements.<br> Career growth and professional development opportunities.<br> A minimum of 2-4 years of experience in mobility, ride-hailing, logistics, transportation, or B2B operations.<br> Proficiency in English is essential.<br> Arabic is highly preferred.<br> Analytical Mindset: Strong ability to analyze operational data, identify trends, and make data-driven decisions to improve performance.<br> Leadership Skills: Proven experience leading operational teams with a structured, solution-oriented approach.<br> Technical Proficiency: Comfortable using operational dashboards, Excel/Google Sheets, CRM systems, and reporting tools.<br> SQL knowledge is a plus.<br> Problem-Solving Skills: Ability to identify operational challenges, prioritize effectively, and implement scalable solutions.<br> Stakeholder Management: Excellent communication skills with the ability to manage corporate clients, fleet partners, and cross-functional teams.<br> Operational Excellence: Strong understanding of service-level agreements (SLAs), dispatch operations, route optimisation, and ride fulfilment.<br> Agility &amp; Adaptability: Comfortable working in a fast-paced environment, managing multiple priorities, and responding quickly to changing business needs.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><u>Job Summary / Main Purpose</u></strong></p><br> <p><span>The Medical Representative is responsible for promoting Julphar’s products and services to healthcare providers, KOLs &amp; other key stakeholders in an assigned territory or market.</span></p><br> <p><span>The Med Rep. is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.</span></p><br> <p><span>The Medical Rep. is the on-ground Ambassador of the Organization and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image &amp; reputation</span></p><br> <p><span>The position also requires identifying and evaluating the new customer, maintaining the loyal customer and ensuring proper implementation of Julphar CRM strategy.</span></p><br> <p><strong> Key Responsibilities:</strong></p><br> <p><strong><u>&nbsp;Key Result Areas</u></strong></p><br> <ul> <li><span>Meets or exceeds sales targets within agreed budgets and timeline</span></li> <li><span>Develops and manages the assigned sales territory, in terms of customers, retailer and other key stakeholders</span></li> <li><span>Implementation of Company’s sales and marketing plan in the assigned territory.</span></li> <li><span>Implement territory coverage plan (No. of sales call &amp; Visit frequency)</span></li> <li><span>Delivers customer-centric activities in coordination with Line Manager</span></li> <li><span>Maintains records system, daily reports, customer profile &amp; marketing feedback reports.</span></li> <li><span>Plans work schedules and weekly and monthly timetables. </span></li> <li><span>Submits daily &amp; monthly report and CRM reports as per country reporting system.</span></li> <li><span>Participate and contribute in all company meetings &amp; present the Territory snapshot </span></li> <li><span>Drives increased revenue and profit to achieve the Company’s ambitious growth. </span></li> <li><span>Ensure self-learning, knowledge updating, building desired skill &amp; competency, proper interpreting of knowledge and presenting / discussing this information with health professionals.</span></li> </ul> <p><strong><u><span>Territory Development &amp; Strategy Implementation</span></u></strong></p><br> <ul> <li><span>Organizes audio-visual activities for healthcare providers as per business need in coordination Line Manager &amp; Marketing Manager</span></li> <li><span>Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical &amp; Marketing Department</span></li> <li><span>Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately</span></li> <li><span>Stays informed about the important activities of health services in a particular area.</span></li> <li><span>Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.</span></li> <li><span>Responsible for ongoing prospecting for new business opportunities.</span></li> </ul> <p><strong><u>Core Competency</u></strong></p><br> <ul> <li><span>In terms of Competency, you are highly result oriented, dedicated with strong sense of accountability &amp; ownership</span></li> <li><span>Having strong learning ability to accept, implement new learnings and new changes in the market</span></li> <li><span>Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation.</span></li> <li><span>Strong planning and monitoring skills, and experience in understanding the market trends and forecasting certain products basis trends </span></li> <li><span>Should be calm and composed to work in complex and </span><span>dynamite <span>situations</span></span></li> <li><span>You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.</span></li> </ul> <p><strong><u>Qualifications, </u></strong></p><br> <p><strong><u>Key Experiences / Functional Knowledge Requirements: </u></strong></p><br> <ul> <li><span>Bachelor’s degree in pharmacy is mandatory.</span></li> <li><span>Minimum 2-4 years of experience in the pharmaceutical industry (Preferred Cardio).</span></li> <li><span>Must possess strong working knowledge of Distributor/Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country).</span></li> <li><span>Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc.</span></li> <li><span>Proven ability to build strong partnerships with the own country teams, Marketing &amp; Medical teams in HO.</span></li> </ul> </div>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are looking for an experienced Salesforce Marketing Cloud Senior (Techno Functional – ExactTarget) professional to lead the end-to-end delivery, administration, and optimization of Salesforce Marketing Cloud solutions with strong expertise in the legacy ExactTarget platform and modern SFMC capabilities.</p> <p>The ideal candidate combines strong technical development skills with functional marketing automation expertise, enabling seamless collaboration between business stakeholders and technical teams. This role involves designing personalized customer engagement journeys, managing platform integrations, and delivering scalable omnichannel marketing solutions.</p> <h4>Role responsibilities</h4> <p><strong>Functional responsibilities</strong></p> <ul> <li>Gather and analyze business requirements for marketing automation and customer engagement initiatives.</li> <li>Translate business needs into scalable Salesforce Marketing Cloud solutions.</li> <li>Lead campaign planning, customer journey design, segmentation, and personalization strategies.</li> <li>Collaborate with marketing, CRM, analytics, and business teams to optimize customer communications.</li> <li>Support user training, documentation, and platform best practices.</li> </ul> <p><strong>Technical responsibilities</strong></p> <ul> <li>Configure and manage Salesforce Marketing Cloud / ExactTarget modules, including: <ul> <li>Email Studio</li> <li>Automation Studio</li> <li>Journey Builder</li> <li>Contact Builder</li> <li>Mobile Studio</li> <li>Triggered Sends</li> </ul> </li> <li>Develop dynamic and personalized communications using: <ul> <li>AMPscript</li> <li>SSJS</li> <li>HTML/CSS</li> <li>SQL</li> </ul> </li> <li>Build and maintain automations, triggered campaigns, data extensions, and reusable templates.</li> <li>Troubleshoot technical issues and optimize campaign performance.</li> </ul> <p><strong>Data & integration</strong></p> <ul> <li>Integrate Salesforce Marketing Cloud with Salesforce CRM, APIs, external databases, and third-party applications.</li> <li>Manage subscriber data, segmentation logic, suppression lists, and audience targeting.</li> <li>Support data migration, synchronization, and ETL processes.</li> <li>Ensure data quality, governance, and compliance with marketing standards.</li> </ul> <p><strong>Campaign execution & optimization</strong></p> <ul> <li>Execute and monitor email and multi-channel marketing campaigns.</li> <li>Perform QA testing and validate campaign accuracy before deployment.</li> <li>Analyze campaign performance metrics and recommend optimization strategies.</li> <li>Support A/B testing and reporting activities.</li> </ul> <p><strong>Leadership & stakeholder management</strong></p> <ul> <li>Serve as the bridge between technical and business teams.</li> <li>Mentor junior team members and support knowledge sharing.</li> <li>Participate in architecture discussions and solution recommendations.</li> <li>Ensure adherence to Salesforce Marketing Cloud best practices and governance standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li> <li>5+ years of hands-on experience with Salesforce Marketing Cloud / ExactTarget.</li> <li>Strong techno-functional expertise in marketing automation platforms.</li> <li>Proven experience with: <ul> <li>Journey Builder</li> <li>Automation Studio</li> <li>Contact Builder</li> <li>Email Studio</li> <li>SQL</li> <li>AMPscript</li> <li>API integrations</li> </ul> </li> <li>Experience with Salesforce CRM integrations and customer data management.</li> <li>Strong understanding of customer lifecycle marketing and campaign execution.</li> <li>Excellent problem-solving and stakeholder communication skills.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are looking for an experienced Salesforce Marketing Cloud Senior (Techno Functional – ExactTarget) professional to lead the end-to-end delivery, administration, and optimization of Salesforce Marketing Cloud solutions with strong expertise in the legacy ExactTarget platform and modern SFMC capabilities.</p> <p>The ideal candidate combines strong technical development skills with functional marketing automation expertise, enabling seamless collaboration between business stakeholders and technical teams. This role involves designing personalized customer engagement journeys, managing platform integrations, and delivering scalable omnichannel marketing solutions.</p> <h4>Role responsibilities</h4> <p><strong>Functional responsibilities</strong></p> <ul> <li>Gather and analyze business requirements for marketing automation and customer engagement initiatives.</li> <li>Translate business needs into scalable Salesforce Marketing Cloud solutions.</li> <li>Lead campaign planning, customer journey design, segmentation, and personalization strategies.</li> <li>Collaborate with marketing, CRM, analytics, and business teams to optimize customer communications.</li> <li>Support user training, documentation, and platform best practices.</li> </ul> <p><strong>Technical responsibilities</strong></p> <ul> <li>Configure and manage Salesforce Marketing Cloud / ExactTarget modules, including: <ul> <li>Email Studio</li> <li>Automation Studio</li> <li>Journey Builder</li> <li>Contact Builder</li> <li>Mobile Studio</li> <li>Triggered Sends</li> </ul> </li> <li>Develop dynamic and personalized communications using: <ul> <li>AMPscript</li> <li>SSJS</li> <li>HTML/CSS</li> <li>SQL</li> </ul> </li> <li>Build and maintain automations, triggered campaigns, data extensions, and reusable templates.</li> <li>Troubleshoot technical issues and optimize campaign performance.</li> </ul> <p><strong>Data & integration</strong></p> <ul> <li>Integrate Salesforce Marketing Cloud with Salesforce CRM, APIs, external databases, and third-party applications.</li> <li>Manage subscriber data, segmentation logic, suppression lists, and audience targeting.</li> <li>Support data migration, synchronization, and ETL processes.</li> <li>Ensure data quality, governance, and compliance with marketing standards.</li> </ul> <p><strong>Campaign execution & optimization</strong></p> <ul> <li>Execute and monitor email and multi-channel marketing campaigns.</li> <li>Perform QA testing and validate campaign accuracy before deployment.</li> <li>Analyze campaign performance metrics and recommend optimization strategies.</li> <li>Support A/B testing and reporting activities.</li> </ul> <p><strong>Leadership & stakeholder management</strong></p> <ul> <li>Serve as the bridge between technical and business teams.</li> <li>Mentor junior team members and support knowledge sharing.</li> <li>Participate in architecture discussions and solution recommendations.</li> <li>Ensure adherence to Salesforce Marketing Cloud best practices and governance standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li> <li>5+ years of hands-on experience with Salesforce Marketing Cloud / ExactTarget.</li> <li>Strong techno-functional expertise in marketing automation platforms.</li> <li>Proven experience with: <ul> <li>Journey Builder</li> <li>Automation Studio</li> <li>Contact Builder</li> <li>Email Studio</li> <li>SQL</li> <li>AMPscript</li> <li>API integrations</li> </ul> </li> <li>Experience with Salesforce CRM integrations and customer data management.</li> <li>Strong understanding of customer lifecycle marketing and campaign execution.</li> <li>Excellent problem-solving and stakeholder communication skills.</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p> <h4>Key responsibilities</h4> <li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li> <li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li> <li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li> <li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li> <li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li> <li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li> <li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li> <li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li> <li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li> <li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li> <li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li> <li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li> <li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li> <li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li> <li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li> <li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li> <li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li> <h4>Requirements</h4> <p><strong>Education</strong></p> <li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li> <li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li> <li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li> <li>Comprehensive understanding of human resources policies, systems, and procedures.</li> <li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li> <li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li> <li>Strong analytical, organizational, and problem-solving skills.</li> <li>Excellent attention to detail and accuracy.</li> <li>Effective leadership, supervisory, and team management capabilities.</li> <li>Strong verbal and written communication skills.</li> <li>Ability to collaborate effectively with internal and external stakeholders.</li> <li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>

<p><h4>Job purpose</h4> <p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p> <h4>Key responsibilities</h4> <li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li> <li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li> <li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li> <li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li> <li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li> <li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li> <li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li> <li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li> <li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li> <li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li> <li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li> <li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li> <li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li> <li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li> <li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li> <li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li> <li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li> <h4>Requirements</h4> <p><strong>Education</strong></p> <li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li> <li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li> <li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li> <li>Comprehensive understanding of human resources policies, systems, and procedures.</li> <li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li> <li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li> <li>Strong analytical, organizational, and problem-solving skills.</li> <li>Excellent attention to detail and accuracy.</li> <li>Effective leadership, supervisory, and team management capabilities.</li> <li>Strong verbal and written communication skills.</li> <li>Ability to collaborate effectively with internal and external stakeholders.</li> <li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Project Governance Manager to establish and enhance our project governance framework, standardize project management methodologies, monitor governance compliance, and provide executive reporting that supports strategic decision-making.<br> This role is ideal for a professional with extensive experience in project governance, PMO operations, and process improvement within the banking or financial services sector.<br> Key Responsibilities Design, implement, and continuously improve a comprehensive Project &amp; Program Governance Framework aligned with the Bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br> Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br> Define governance procedures for projects and programs across the Group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br> Develop project and program quality standards across the Bank, conduct periodic governance compliance reviews for projects managed by both the Enterprise PMO and other business units, report findings to the Head of Enterprise PMO, and recommend improvement initiatives.<br> Review, challenge, validate, and consolidate project reports submitted by Project Managers while standardizing reporting formats and executive presentations for Senior Management.<br> Establish and monitor Key Performance Indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization.<br> Analyze performance variances, recommend corrective actions, and provide regular management reports.<br> Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements.<br> Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br> Participate in the evaluation, selection, implementation, and enhancement of Project Management and Reporting Tools.<br> Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br> Promote governance awareness and provide training to Project and Program Managers across the Bank to strengthen governance capabilities and standardize project management practices.<br> Serve as the primary liaison between the Enterprise PMO and other business units, supporting requests from Internal Audit, Finance, and other corporate functions.<br> Review executive reports, regulatory reports, and internal/external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br> Participate as a primary or alternate member of the Bank's Business Continuity Management (BCM) and Emergency Response teams, carrying out assigned responsibilities to support operational resilience and business recovery.<br> Bachelor's degree in Engineering, Computer Science, Management Information Systems (MIS), or a related discipline Minimum of 10 years of experience in Project Management and Project Governance, preferably within the banking or financial services sector.<br> Strong knowledge of project governance frameworks and project management methodologies.<br> Excellent analytical and problem-solving skills.<br> Process improvement and continuous improvement mindset.<br> Strong planning, organization, and prioritization skills.<br> Leadership and stakeholder management capabilities.<br> Excellent written and verbal communication skills in both Arabic and English.<br> Advanced reporting and presentation skills.<br> Proficiency in project management and business systems.<br> Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br> Ability to work collaboratively in cross-functional teams.<br> Ability to perform effectively under pressure in a fast-paced environment.<br> Professional Certifications One or more of the following certifications is preferred: Project Management Professional (PMP) PMO-related professional certifications Lean Six Sigma</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced Senior Business Transformation Manager to lead our AI initiatives charter for strategic transformation across our new seller success organization. This role will be responsible for driving AI-enabled automation, build vs buy decisions, process re-design, operational excellence, sales productivity and technology adoption to accelerate revenue growth and improve customer outcomes.<br>The ideal candidate combines strong experience on AI first initiatives across industries, business acumen, analytical rigor, program management expertise. They will partner closely with Sales, Product, Technology and Analytics to identify opportunities, design scalable solutions, pilot with internal quick-build or 3rd party solutions and deliver measurable business impact. He will be responsible to scale solutions across UAE, KSA, Egypt, Turkey &amp; South Africa and potentially exporting to other emerging marketplaces.<br>Key job responsibilities<br>Business Transformation &amp; Strategy:<br>1. Develop and execute the new seller success transformation roadmap aligned with company growth objectives.<br>2. Identify AI-first or automation opportunities to improve sales productivity, conversion rates, customer acquisition, and operational efficiency.<br>3. Identify AI-first or automation opportunity to improve marketing &amp; communications efficiency delivering OpEx saving<br>3. Lead large-scale transformation programs from business case development through implementation and adoption.<br>4. Drive continuous improvement initiatives across lead management, sales processes, workforce planning, and customer engagement.<br>Process Excellence:<br>1. Map, assess, and redesign end-to-end seller onboarding processes to eliminate friction and improve performance.<br>2. Establish standardized operating procedures and governance mechanisms across sales teams.<br>Technology &amp; Automation:<br>1. Partner with WW &amp; MENA Technology teams to implement CRM enhancements, sales automation tools, AI-powered solutions, and workflow automation.<br>2. Identify opportunities to reduce manual effort through intelligent automation and self-service capabilities.<br>3. Drive adoption of new sales technologies and ensure realization of business benefits.<br>Data &amp; Performance Management<br>1. Build performance measurement frameworks and transformation scorecards.<br>2. Analyze sales funnel metrics, conversion drivers, productivity indicators, and customer insights to identify improvement opportunities.<br>3. Develop executive dashboards and present progress updates to senior leadership.<br>Change Management<br>1. Lead cross-functional stakeholder engagement and change management activities.<br>2. Develop communication, training, and adoption plans to ensure successful implementation of transformation initiatives.<br>3. Build a culture of continuous improvement and data-driven decision making.<br>Program Leadership<br>1. Manage multiple transformation initiatives simultaneously across business units.<br>2. Define product/program milestones, risks, dependencies, and resource requirements.<br>3. Ensure projects are delivered on time, within scope, and with measurable business impact.<br>- 5+ years of product or program management, product marketing, business development or technology experience<br>- Experience owning/driving roadmap strategy and definition<br>- Knowledge of AI automation/workflow orchestration/sales technology ecosystems.<br>- Experience in influencing senior leadership through data driven insights<br>- Experience working across functional teams and senior stakeholders<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Senior Contributions Officer reports to the Head External Relations Services Section, (P4). The incumbent of this post provides direct supervision to a number of professional and/or general services staff members. Responsibilities Plans, develops and manages the operations of the Contributions team, including managing the preparation and maintenance of accurate and updated records and data analytics on Agency-wide donor contributions (regular and special contributions, solicited, pledged or contributions received from public and private sources. Oversees the preparation of tailored reports and donor contributions data for specific internal and external audiences, including mid-year Emergency Appeals Report, Annual Operation Report, Annual Financial Statements, Working Group Financing UNRWA (WGFU) and UNRWA s website; manages the preparation of contribution data to support the External Relations and Communications Department (ERCD) outreach efforts and inputs to governing bodies (AdCom) reporting / response to queries such as, historical contribution information and trends, comparative statistics, donor ranking and contribution charts and dashboards; prepares and ensures up to date records and contribution statistics for ERCD inputs to the Agency Resource Mobilization Strategy (RMS) and MidTerm Strategy (MTS), including updated tables for Multi-Year Agreements, funded Priority Projects, comparative tables and charts. Works closely with the Finance Department (Treasury, Accounts and Budget Divisions) to ensure appropriate recording of Agency contributions and reconciliation of records; oversees the Agency s donor funding reports (forecasts, confirmed and received) including cash inflow in coordination with Partnerships Division and certifies accuracy of donor contributions records as needed; plans and manages the month-end and year-end closure activities, including closure instructions, time schedules and activities; follows up on related activities with concerned parties to ensure timely preparation of contribution status and relevant reports. Provides Agency-wide guidance and recommendations to ERCD, Field Offices and Finance Department on contributions pledged, received and in the pipeline; provides advice and recommends corrective actions to amend recordings, where necessary; follows up on all contributions received at Fields and Headquarters. Participates and significantly contributes to the development of ERCD s work plan and provides performance evaluation tools; initiates, reviews and coordinates amendments, as necessary, to various reports, Finance Manual and Finance Technical Instructions used Agency-wide in view of the new contributions related to ERP processes; reviews all aspects of the Grant Module/REACH and participates in the development and implementation of improved systems and procedures. Liaises with the relevant staff to respond to ad-hoc queries from donor representatives and missions on contributions, such as receipts for contributions, bank details, relevant statistics and other relevant information; requests, as necessary, additional information from Departments, Field Offices, Representative Offices, National Committees to maintain accurate and up-to-date records and statistics of the Agency s contributions; provides immediate support to ERCD staff for meetings with representatives of donors, and participates in such meetings when required. Ensures the recording of contributions is in line with donor requirements, including working closely with the Partnerships Division and Senior Projects Officers at HQs and Projects Officers at the field level to obtain necessary information; follows up on forecasted pledges and disbursement dates for recorded contributions, including monitoring contribution receivables. As the Financial Tracking Service (FTS) focal point, manages submission to OCHA/FTS, concerning the Agency s humanitarian contributions and ensures the accuracy of FTS reported figures; oversees compiled information regarding Field Offices and Budget allocation of emergency appeals contributions, follows and requests FTS to make amendments when necessary, in case of mis-reporting by other parties. Acts as ERCD focal point for internal and external audit requests, including providing input, preparing replies and providing supporting documents in addition to compiling replies from other ERCD divisions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Planning and organizing ii. Applying Technical Expertise iii. Deciding and Initiating Action Leadership (as applicable) i. Leading and Supervising ii. Delivering Results</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About REACH and IMPACT </p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p><br></p><p><b>Greening strategy:</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><b>ACTED PSEAH Policy:</b></p><p>The Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.</p><p><b><u>Job Purpose</u></b></p><p>REACH is currently seeking qualified applicants with experience in research, assessments and/or data to serve as an Assessment (Research) Officer.</p><p>The REACH Assessment Officer (AOs) will contribute to research on a number of topics in support of the Shelter and Sites Unit, focusing on the Occupied Palestinian Territory (oPt). </p><p>The REACH Assessment Officer (AO) will contribute to research and assessments supporting the Shelter and Sites Unit, with a focus on the Occupied Palestinian Territory (oPt). This includes leading the design and implementation of shelter and site-related assessments, supporting information needs related to displacement, shelter conditions, site management, and access to services, and contributing evidence to inform humanitarian response planning and coordination.</p><p>Previous experience conducting humanitarian assessments, research, or data analysis is required, along with experience managing and processing large datasets (including in Microsoft Excel). Excellent written and spoken English is essential. Experience with Kobo Toolbox and capacity building is preferred. Familiarity with statistical software (e.g. R) and/or data visualisation tools (e.g. Power BI) is an asset but not required. The ideal candidate has strong analytical, communication, and organisational skills, demonstrates initiative and attention to detail, and is able to manage multiple priorities in a fast-paced humanitarian environment.</p><p>Objectives</p><p><br></p><p><b><u>Objective 1: Research Design, Implementation, and Coordination</u></b></p><p>Under the supervision of the Senior Assessment Officer or Research Manager, the AO will contribute to designing or improving the methodologies and research tools. The AO will then execute the planning, coordination, implementation, and follow-up of research activities in line with overall project objectives and deadlines. Research activities may support information needs related to shelter conditions, site management, displacement, and access to services. </p><p>This will include the design of data collection tools (household and KI surveys, focus groups, etc.); training of field staff on research tools and methodologies; and management and coordination of data collection and cleaning. The AO will ensure regular reporting on research progress and participate in internal coordination meetings.</p><p><b><u>Objective 2: Analysis and Information Product Creation</u></b></p><p>With the support of the Senior Assessment Officer and Data Officer, the AO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The AO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner. </p><p><b><u>Objective 3: External Engagement</u></b></p><p>In collaboration with the Senior Assessment Officer, the AO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The AO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant.&nbsp;</p><p>Duties and Responsibilities</p><p><b><u>Key Research Activities</u></b></p><p><br></p><p><b>a.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Research design and tool development</b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Definition of research objectives and questions to address key information gaps;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identification of appropriate research methodologies;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD).</p><p><br></p><p><b>b.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor data collection and cleaning</b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support the training of field data collection staff on research aims and tools;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers </p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues.</p><p><br></p><p><b>c.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Preparation and production of information products</b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs. </p><p><br></p><p><b>d.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Dissemination of findings and external engagement</b></p><ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul><p><b><u>Internal Communication Processes</u></b></p><p>The AO will work directly with the Senior Assessment Officer/Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues.</p><p><b><u>Confidentiality and Data Protection</u></b></p><p>The REACH AO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>QUALIFICATIONS</p><p><b><u>Requirements</u></b></p><p>&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;University undergraduate degree or 2+ years relevant experience;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience conducting research/assessments or working with data (academic research experience included);</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Fluency in English, excellent communication and writing skills;</p><p><b><u>Desired</u></b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Technical skills in any of the following:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong Excel skills;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience with mobile data collection (ODK, ONA, KoBo);</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good understanding of research methods (including sampling frameworks);</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with cleaning and analysing datasets required;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of the Adobe Suite, particularly InDesign an asset;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good understanding of research methods (including sampling frameworks);</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience on dashboards (Power BI, Shiny) an asset;</p><p>-&nbsp;&nbsp;&nbsp;Experience working in/on humanitarian or development contexts;</p><p>-&nbsp;&nbsp;&nbsp;Experience with external engagement and/or partner coordination;</p><p>-&nbsp;&nbsp;&nbsp;Strong analytical skills, including ability to identify and key trends and situate findings in wider context;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;Ability to operate independently in a cross-cultural environment requiring flexibility</p></div>

<p >&nbsp;</p> <table align="left" border="1" cellpadding="0" cellspacing="0" width="619"> <tbody> <tr> <td > <p><strong>Job Title</strong></p> </td> <td colspan="3" > <p><strong>Senior Education Officer</strong></p> </td> </tr> <tr> <td > <p><strong>Job Grade</strong></p> </td> <td > <p><strong>&nbsp;&nbsp;&nbsp;6</strong></p> </td> <td > <p><strong>Salary</strong></p> </td> <td > <p><strong>1100</strong></p> </td> </tr> <tr> <td > <p><strong>Department</strong></p> </td> <td colspan="3" > <p><strong>Programme</strong></p> </td> </tr> <tr> <td > <p><strong>Reports to</strong></p> </td> <td colspan="3" > <p><strong>Orphans and Child Welfare Coordinator</strong></p> </td> </tr> <tr> <td > <p><strong>Supervisor</strong></p> </td> <td colspan="3" > <p><strong>Orphans and Child Welfare Coordinator</strong></p> </td> </tr> <tr> <td > <p><strong>Location</strong></p> </td> <td colspan="3" > <p><strong>Amman, with frequent travel to the field</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Islamic Relief Worldwide</strong></p> <p>Islamic Relief Jordan is a country branch of Islamic Relief Worldwide. Islamic Relief Worldwide is an internationally recognized charity (Charity No.: 328158), looking back on nearly 42 years of experience in humanitarian and developmental aid. It was founded in 1984 in Birmingham, UK, in response to the devastating famine in the Horn of Africa. Since then, Islamic Relief has grown into a charity that is active worldwide, putting development projects, emergency aid, and rebuilding projects into action in over 44 countries around the world.</p> <p>Islamic Relief Jordan (IRJ) began its operations in 1997 with orphan’s sponsorship, sponsoring hundreds of orphans living in Jordan. IRJ extended its programs to seasonal projects with Ramadan and Qurbani distributions and In-Kind donations. IRJ has established strong partnership with international non-governmental organization and local one’s strengthening the overall response to the Syria crisis. At the onset of Syria humanitarian crisis in late 2011, IRJ provided emergency response to those affected by violence in Syria and has since then scaled up its capacity and operations with number of 70 staff across the country.</p> <p>IRJ programme department works toward introducing relevant interventions to Jordanians as well as Syrians and Palestinians refugees that would impact their lives and improve their life conditions. IRJ programme act upon IRW mandate and in line with IR-Middle East and Eastern Europe strategy that aims to ensure Safe, dignified and peaceful living conditions for refugees, IDPs and vulnerable groups as well as communities at risk of disasters in the Middle East. IRJ office has expanded with the Syrian crisis Since 2011, reaching more than 200,000 refugees by 2013 with an annual income of 35,000,000 GBP.&nbsp;</p> <p>The department has successfully introduced interventions in a multi-sectors response, being the lead agency responsible for humanitarian assistance in the north of Jordan, reaching more than 80,000 beneficiaries in 2025 and continue providing access to food, health care, cash for shelter and non-food items such as hygiene kits and winterization items in 2021. The programme department is now strategizing the Syrian crisis response in Jordan and working toward a holistic integrated approach with the host community and planning to move toward sustainable development through introducing innovative approaches in education promotion, community development and economic empowerment.</p> <p><strong>Our values and commitment to safeguarding:</strong></p> <p>IRJ is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people, adults, and beneficiaries with whom IRJ engages. IRJ expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.</p> <p>The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization.</p> <p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRJ also participates in the Inter-Agency Misconduct Disclosure Scheme.</p> <p>In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.</p> <p><strong>KEY RESPONSIBILITIES</strong>:</p> <p><strong><u>Project Management&nbsp;&nbsp;</u></strong></p> <ul> <li>Provide technical and strategic guidance to education programmes in alignment with IR strategies, and global education frameworks.</li> <li>Lead and provide technical input into training needs assessments and the development of relevant curriculum.</li> <li>Manage, coach and supervise educate projects staff, enhance staff capacity through training with respect to identified staff needs.</li> <li>Contribute to the successful management of the education projects and managing the implementation of the project’s activities.</li> <li>Track and thoroughly review financial reports to ensure education projects budget is spent on target.</li> <li>Lead and participate in the first level of RH (beneficiary) selection</li> </ul> <p>&nbsp;</p> <ul> <li>&nbsp;Lead the overall planning, implementation, monitoring, and quality assurance of the project, ensuring alignment with the approved proposal, budget, and donor requirements.</li> <li>Ensure effective delivery of project activities,</li> <li>&nbsp;Support the line manager in resource mobilization efforts, proposal development, and project design for future phases.</li> <li>Track implementation progress against implementation plan and indicators, ensuring timely achievement of project outputs and outcomes. Contribute to the development of concept notes and technical inputs for education.</li> </ul> <p><strong><u>Documentation and reporting</u></strong></p> <ul> <li>Ensure projects templates and forms are updated and well documented.</li> <li>Ensure project progress is clearly documented in the database.</li> <li>Work with the monitoring and evaluation team to enhance measurement tools.</li> <li>Prepare monthly reports on the activities and progress of the projects as per IRW templates and requirements.</li> <li>Close monitoring and control over the data collected from beneficiaries, and participated in selection criteria development for beneficiary.</li> <li>Ensure systems regarding database management and security are in place and maintained.</li> <li>Ensure data gathering is done according to the latest sector standards and results of relevant lessons are integrated into the project.</li> <li>Draft initial versions of all required project reports in accordance with donor requirements, including&nbsp;&nbsp;&nbsp;&nbsp; interim and final reports.</li> </ul> <p><strong><u>Staff Management</u></strong></p> <p>&nbsp;</p> <ul> <li>line-manage of education projects staff of the assigned project(s), including day-to-day management, development training, and appraisals, etc.</li> <li>Conduct annual performance evaluation for education team members.</li> </ul> <p>&nbsp;</p> <p><strong><u>Financial Management</u></strong></p> <p>&nbsp;</p> <ul> <li>Manage the budget of the assigned project(s) and ensure all expenses are according to budget and meet IRJ standards about financial management, including accountability and good governance.</li> <li>Review and verify financial reports, payment requests, and supporting documents, including tuition payments, stipends, and training costs.</li> <li>&nbsp;</li> <li>Coordinate closely with Finance and Procurement teams to ensure timely, compliant, and transparent financial processes.</li> </ul> <p>&nbsp;</p> <p><strong><u>Communication and Coordination</u></strong></p> <p>&nbsp;</p> <ul> <li>Develop and maintain appropriate, regular, transparent and supportive communication structures with the assigned project team, IRJ in-country and advisers and other relevant stakeholders (e.g. beneficiaries, ministry of higher education, ministry of education, universities, community leaders, local and national government officials, UN agencies and other NGOs), with the objective of ensuring good cooperation and partnerships.</li> <li>Signing MOUs, working and collaborative with partners and other key stakeholders.</li> <li>Participate in education coordination meetings and other working groups or meetings as required, representing IRJ and feeding back to the staff and Community Development Coordinator on relevant issues.</li> <li>Build and maintain strong networks with local education agencies, universities, and relevant organizations to enhance coordination, learning, and project impact.</li> <li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li> </ul> <p>&nbsp;</p> <p><strong><u>Logistics</u></strong></p> <p>&nbsp;</p> <ul> <li>Support the Procurement and logistics activities in regards to the purchasing of supplies and equipment for the project.</li> </ul> <p><strong><u>Quality Management</u></strong></p> <p>&nbsp;</p> <ul> <li>Ensure the project(s) are implemented in line with donor proposals and requirements and in accordance with IRJ, donor, country and international standards i.e. CHS standards.</li> </ul> <p>&nbsp;</p> <p><strong><u>Required Qualification:</u></strong></p> <ul> <li>University degree in Education, sociology, community studies, social sciences, or any other related field.</li> <li>Four to five &nbsp;years of relevant experience, education projects, youth programs, or humanitarian development contexts.</li> <li>&nbsp;</li> <li>Relevant Post graduate studies in the field of project planning and management, public administration, gender studies, proposal writing are considered as an advantage.</li> <li>Practical experience in designing and implementing education projects.</li> <li>Experience in youth skills/employment, (employment or entrepreneurship) is considered an asset.</li> <li>Proven Project Management skills including planning and budget tracking capacities.</li> <li>The ability to think critically and to recommend good solutions to problems.</li> <li>Strong organizational skills.</li> <li>Proven ability to lead a team and being part of a team.</li> <li>Ability to mentor staff to work professionally and verifiably deliver results for project participants</li> <li>Ability to travel independently throughout Jordan, including to rural communities</li> <li>Willingness and ability to work extended hours</li> <li>Fluent in English and Arabic, written and spoken.</li> <li>Advance knowledge of Microsoft Office applications.</li> </ul> <p >&nbsp;</p> <p><strong>Technical knowledge Skills &amp; abilities: </strong></p> <p>&nbsp;</p> <ul> <li>Communication and Analysis skills of the needs</li> <li>Strong team and leadership skills and ability to manage diverse team with different background and skills.</li> <li>Good field experience in emergency and development program management, preferably with non-government organizations.</li> <li>Good knowledge of current humanitarian policy issues and the international humanitarian context.</li> <li>Knowledge of key development/Humanitarian donors engaged in Syrian response programmes (i.e. UNOCHA, SIDA, UNDP, UNHCR,UNICIF etc.), and of procedures, accountability frameworks and best practices.</li> <li>Proven experience in Jordan contexts of Education and higher education sectors including gaps and priorities.</li> <li>Good understanding of international humanitarian principles and standards including CHS, SPHERE, ICRC Code of Conduct etc</li> <li>Report writing, problem solving and leaderships kills.</li> <li>Good understanding of capacity assessment methodologies; excellent ability to identify significant capacity building opportunities and design training programs relevant for graduates.</li> <li>Strong understanding of project cycle management, result-based management and M&amp;E functions.</li> </ul> <p><strong>Personal knowledge Skills &amp; abilities:</strong></p> <ul> <li>Diplomacy, tact &amp; negotiation skills.</li> <li>Able to communicate effectively both oral and in writing with employees at all levels within the organisation and also externally.</li> <li>Willingness to work flexibly and outside normal office hours as and when required for humanitarian emergency response</li> </ul> <p><strong>Developing and maintaining relationships:</strong></p> <ul> <li>Very good team management skills and the ability to lead a team from different background and skills.</li> <li>Very good verbal and written communications skills and the ability to relate to people from all backgrounds.</li> </ul> <p><strong>Managing yourself in a pressured and changing environment:</strong></p> <ul> <li>Demonstrated ability at being flexible and adapt to changing situations.</li> <li>The ability to remain calm while dealing with conflicting priorities and working under pressure.</li> </ul> <p>&nbsp;</p> <p><strong>Operating safely and securely in a humanitarian response:</strong></p> <ul> <li>Relevant experience in implementing security policy/protocols.</li> </ul> <p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About Acuative : Acuative is a global leader in telecommunications solutions, delivering managed lifecycle services and cutting-edge technologies like Managed Services and Full Stack Observability to enterprises in retail, financial services, and public sectors. With over 40 years of expertise and a presence across multiple continents, we demystify complex technologies to empower our clients. We are seeking a talented Marketing and Sales Specialist to join our Amman office, driving lead generation for our business in the US and Middle East. Job Summary : The Marketing and Sales Specialist, based in Amman, Jordan, will be pivotal in generating high-quality leads to fuel Acuative s growth in the US and Middle East markets. This role involves leveraging ZoomInfo and LinkedIn Navigator for prospecting, matching and validating data, executing targeted email campaigns, managing leads in Salesforce, and creating new sales opportunities. The ideal candidate will also be proficient in using AI tools to accelerate content creation, build sales lead lists, develop social media content, and construct comprehensive 12-month marketing plans. If you re a strategic, tech-savvy professional passionate about telecom solutions, join us to make a global impact!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Marketing, Business, Communications, or a related field.</li><li>2+ years of experience in marketing, sales, or lead generation roles, ideally in telecom or technology sectors.</li><li>Proven success using ZoomInfo and LinkedIn Navigator for prospecting and lead identification.</li><li>Hands-on experience with Salesforce for CRM management and reporting.</li><li>Demonstrated ability to execute effective email marketing campaigns (experience with tools like HubSpot, Marketo, or Mailchimp a plus).</li><li>Demonstrated experience using AI tools and prompt engineering to generate marketing documents, sales lead lists, social media content, and multi-channel marketing plans.</li><li>Proficiency with AI platforms (e.g., ChatGPT, Claude, Gemini, or equivalent) and the ability to write effective prompts that produce accurate, on-brand outputs.</li><li>Skilled in using LinkedIn Navigator to build and engage prospect networks, particularly in the US and Middle East markets.</li><li>Strong analytical skills for matching and validating lead data with precision.</li><li>Excellent written communication skills for crafting compelling, region-specific content across email, social media, and marketing documents.</li><li>Proficiency in Salesforce, ZoomInfo, LinkedIn Navigator, and email marketing platforms.</li><li>Ability to develop and execute a 12-month marketing plan using AI-assisted research and planning tools.</li><li>Ability to manage multiple priorities in a fast-paced, cross-regional environment.</li><li>Familiarity with B2B sales processes and lead qualification frameworks.</li><li>Knowledge of telecommunications technologies.</li><li>Experience supporting business in the US and Middle East, with fluency in Arabic and English.</li><li>Familiarity with AI content governance practices to ensure accuracy and brand compliance in AI-generated outputs.</li><li>Experience planning and executing B2B events, trade shows, or webinars, including familiarity with webinar platforms such as Zoom Webinars, GoToWebinar, ON24, or similar tools.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The incumbent will support Agile delivery, product backlog management, quality assurance, vendor performance monitoring, project documentation, and progress reporting.<br> Work Location<br>HQA<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>Scope of work The Business Analyst will serve as the primary link between healthcare stakeholders, the EMR vendor, and internal technical teams to ensure the successful delivery of the Electronic Medical Records (EMR) system. The role is responsible for eliciting, analyzing, documenting, and validating business, clinical, and functional requirements; conducting business process analysis and Fit-Gap assessments; developing functional specifications and other product documentation; and ensuring that proposed solutions align with UNRWA’s operational and clinical workflows. The Business Analyst will also support solution design, review system configurations, coordinate business validation activities, including System Integration Testing (SIT) and User Acceptance Testing (UAT), and facilitate the resolution of functional issues. Throughout the project lifecycle, the incumbent will work collaboratively with stakeholders to ensure that business needs are accurately translated into high-quality, user-centered digital health solutions that support UNRWA’s strategic objectives. Specific Outputs/Tasks include but not limited to: Key Responsibilities 5.1 Business and Technical Requirements • Engage healthcare professionals, business users, technical teams, and other stakeholders to elicit, analyze, validate, and document business, clinical, operational, and technical requirements. • Translate business and clinical requirements into functional specifications, system requirements, user stories, use cases, process flows, and acceptance criteria. • Ensure that requirements are clear, complete, feasible, testable, prioritized, and aligned with the EMR project objectives. • Maintain requirements traceability from initial identification through development, testing, acceptance, and implementation. • Analyze current clinical and administrative workflows and recommend improvements, standardization, and process optimization. • Identify and document functional gaps, dependencies, assumptions, constraints, and non-functional requirements, including performance, security, availability, usability, and interoperability. 2.2 Agile and Product Backlog Management • Support the Product Lead/Product Owner in establishing, maintaining, and prioritizing the EMR product backlog. • Develop and refine user stories, acceptance criteria, technical tasks, and backlog items in collaboration with business users, technical teams, and the vendor. • Ensure backlog items meet agreed readiness criteria before being included in a sprint. • Facilitate or support Agile/Scrum events, including backlog refinement, sprint planning, daily coordination meetings, sprint reviews, demonstrations, and retrospectives. • Monitor sprint commitments, deliverables, dependencies, impediments, and completion against agreed acceptance criteria. • Support the Product Lead in reviewing and accepting completed backlog items and identifying items requiring rework. • Ensure that sprint outcomes, decisions, action points, and lessons learned are properly documented and followed up. 2.3 System Development Lifecycle • Apply sound knowledge of the full system development lifecycle, including discovery, requirements analysis, solution design, development, integration, testing, deployment, stabilization, and post-implementation support. • Review solution designs and technical specifications to confirm alignment with approved business requirements. • Support change-control processes by assessing the business, technical, schedule, and resource implications of proposed changes. • Coordinate requirements clarification between stakeholders and the vendor throughout the development lifecycle. • Identify delivery risks, gaps, and inconsistencies at an early stage and escalate them to project management with recommended actions. 2.4 Vendor and Deliverables Management • Serve as a key coordination point between the EMR project team and the vendor for requirements, deliverables, testing, and implementation activities. • Review vendor deliverables against contractual requirements, approved specifications, user stories, acceptance criteria, and the agreed implementation plan. • Track vendor commitments, deliverables, action items, defects, dependencies, and due dates. • Participate in vendor meetings, technical discussions, demonstrations, sprint reviews, and deliverable-acceptance activities. • Identify deviations from approved requirements, quality standards, or delivery timelines and support their resolution and escalation. • Maintain clear records of vendor decisions, clarifications, commitments, and outstanding actions. 2.5 Integration and Data Migration • Support the analysis and documentation of integration requirements between the EMR and relevant corporate, clinical, laboratory, reporting, and administrative systems. • Document interface requirements, data flows, data ownership, business rules, field mappings, validation rules, and error-handling requirements. • Collaborate with technical teams and the vendor to ensure secure, reliable, and accurate data exchange. • Support data migration planning, including data mapping, cleansing rules, validation criteria, reconciliation, and migration testing. • Participate in the validation of migrated data and integrated workflows to confirm completeness, accuracy, and usability. 2.6 Testing and Quality Assurance • Develop and maintain test strategies, test plans, test scenarios, test cases, test scripts, and expected results based on approved requirements and acceptance criteria. • Coordinate and support functional testing, integration testing, regression testing, system testing, and user acceptance testing. • Work with healthcare professionals and business users to prepare and execute user acceptance testing. • Record, classify, prioritize, and track defects through resolution, retesting, and closure. • Collaborate with quality assurance teams and the vendor to ensure that the EMR meets functional, clinical, technical, usability, and performance requirements. • Maintain traceability between requirements, test cases, defects, and acceptance decisions. • Support the preparation of test completion reports and recommendations for release readiness and production deployment. 2.7 Implementation, Training, and User Adoption • Support implementation, pilot, rollout, stabilization, and post-go-live activities. • Assess implementation readiness and identify operational, technical, training, and change-management gaps. • Develop user guides, standard operating procedures, training materials, quick-reference guides, and other user-support documentation. • Support or conduct training sessions for end users, super users, and system administrators, as applicable. • Gather and analyze end-user feedback and recommend corrective actions and system improvements. • Provide functional support during implementation and facilitate the timely resolution of user concerns and system issues. • Support adoption monitoring and document lessons learned from pilot and rollout activities. 2.8 User Experience and Usability • Collaborate with UX/UI designers, healthcare professionals, and the vendor to ensure that system interfaces support efficient and intuitive clinical workflows. • Review wireframes, prototypes, and system demonstrations against approved requirements and usability principles. • Facilitate user-feedback sessions and document recommendations for improving system usability, accessibility, and workflow efficiency. • Ensure that approved UX/UI decisions are reflected in the backlog and traced through development and testing. 2.9 Project Reporting and Documentation • Prepare and maintain project documentation, including requirements specifications, process maps, user stories, acceptance criteria, decision logs, meeting minutes, action trackers, test reports, and implementation records. • Support the preparation of weekly, monthly, management, donor, and governance reports. • Monitor and report on backlog status, sprint progress, vendor deliverables, testing progress, defects, risks, issues, dependencies, and milestones. • Maintain project risks, issues, assumptions, dependencies, and decision logs, and follow up on agreed mitigation actions. • Prepare presentation materials, dashboards, status summaries, and decision papers for project governance bodies and management. • Ensure that project documentation is accurate, current, properly version-controlled, and stored in the designated repository.<br> Qualifications/special skills<br>Bachelor's Degree in computer science, information systems, software engineering, health informatics, business information technology, or a related field. Professional certification in business analysis, Agile/Scrum, product ownership, project management, or software testing is highly desirable. Scrum Product Owner, Scrum Master, PMI-PBA, CBAP, PRINCE2, PMP, or equivalent certification would be an asset. Minimum seven (6) years of relevant professional experience. • Relevant professional experience in technical business analysis, digital transformation, software implementation, or information systems projects. • Demonstrated hands-on experience across the system development lifecycle. • Strong practical experience with Agile/Scrum delivery and product backlog management. • Proven experience developing user stories, acceptance criteria, functional specifications, process flows, and test cases. • Experience facilitating backlog refinement, sprint planning, sprint reviews, demonstrations, and retrospectives. • Experience coordinating vendors and reviewing vendor deliverables against agreed requirements and acceptance criteria. • Practical experience in system testing, defect management, quality assurance, and user acceptance testing. • Experience with system integrations, APIs, data mapping, or data migration is highly desirable. • Experience in EMR, healthcare information systems, or other complex enterprise systems is strongly preferred. • Experience preparing management reports, project documentation, presentations, and governance materials.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys).<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>