Planning Engineer Jobs in Jordan
1739 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-OS1</span></p><br> <p><strong><span>About Us</span></strong></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400+ empowered colleagues are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 825 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br>
<p><span>We are looking for a talented </span><strong><span>Manager, Formulation Development </span></strong><span>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Job Purpose: </span></strong></p><br>
<p><span>The Manager, Formulation Development will lead formulation development activities for oral solid dosage forms and other suitable dosage forms from concept to commercialization. The role requires strong technical expertise in QbD-based product development, execution of registration/submission batches, technology transfer, regulatory support, troubleshooting, and leadership of a high-performing team. The incumbent will collaborate closely with Analytical Development, Regulatory Affairs, Quality, Manufacturing, Supply Chain, and Project Management teams to ensure timely and successful product development and regulatory submissions.</span></p><br>
<p><span>The candidate should Secures and manages resources to meet project objectives within defined time, cost, and quality parameters. Introduces innovative methods and solutions to address challenges and improve performance. Ensures that standards and processes—including SOPs, cGMP, and H&S—are developed, maintained, and effectively implemented. Oversee departmental performance, aligning scientific initiatives with organizational goals. Develops staff capabilities and ensures resource optimization. Operates independently within global networks and leads cross-functional teams to align efforts with strategic goals.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <p><strong><span>Formulation Development & Product Lifecycle Management</span></strong></p><br>
<ul>
<li><span>Lead formulation development activities for generic (Regulated markets such as USA, Europe, Canada, MENA etc) and brand products from feasibility through dossier filing and commercialization.</span></li>
<li><span>Design and develop robust, scalable, and commercially viable formulations using scientific and risk-based approaches.</span></li>
<li><span>Apply <strong>Quality by Design (QbD)</strong> principles throughout product development.</span></li>
<li><span>Establish Quality Target Product Profile (QTPP), Critical Quality Attributes (CQAs), Critical Material Attributes (CMAs), and Critical Process Parameters (CPPs).</span></li>
<li><span>Utilize <strong>Design of Experiments (DOE)</strong> and statistical tools to optimize formulations and processes.</span></li>
<li><span>Support development of differentiated and value-added product opportunities.</span></li>
</ul>
<p><strong><span>Regulatory Submission Support</span></strong></p><br>
<ul>
<li><span>Drive preparation and review of formulation-related sections for <strong>ANDA and global generic submissions</strong>.</span></li>
<li><span>Ensure adequacy and compliance of development reports, product development documents, and regulatory filing documentation.</span></li>
<li><span>Provide scientific justification and responses to regulatory deficiencies, agency questions, and information requests.</span></li>
<li><span>Represent Formulation Development during regulatory inspections, audits, and agency interactions as required.</span></li>
</ul>
<p><strong><span>Submission Batches & Technology Transfer</span></strong></p><br>
<ul>
<li><span>Lead execution and monitoring of exhibit, registration, scale-up, validation, and submission batches.</span></li>
<li><span>Ensure effective transfer of technologies from R&D to manufacturing sites.</span></li>
<li><span>Collaborate with Manufacturing, Engineering, Quality Assurance, and Validation teams to ensure successful commercialization.</span></li>
<li><span>Resolve scale-up and manufacturing challenges through scientific evaluation and risk mitigation.</span></li>
</ul>
<p><strong><span>Technical Leadership & Troubleshooting</span></strong></p><br>
<ul>
<li><span>Provide technical leadership in resolving formulation, process, scale-up, and commercial manufacturing challenges.</span></li>
<li><span>Investigate product performance issues and implement scientifically sound corrective actions.</span></li>
<li><span>Lead root cause investigations and troubleshooting activities related to formulation and process performance.</span></li>
<li><span>Evaluate and implement innovative formulation technologies for pipeline enhancement.</span></li>
</ul>
<p><strong><span>Innovation & Technology Advancement</span></strong></p><br>
<ul>
<li><span>Continuously assess emerging technologies and novel drug delivery/formulation platforms.</span></li>
<li><span>Recommend innovative approaches to improve product performance, development timelines, and commercial success.</span></li>
<li><span>Drive knowledge sharing and adoption of current industry best practices.</span></li>
</ul>
<p><strong><span>Cross-Functional Collaboration</span></strong></p><br>
<ul>
<li><span>Lead multi-disciplinary project teams and ensure alignment across functions.</span></li>
<li><span>Collaborate effectively with Analytical Development, Regulatory Affairs, Quality, Manufacturing, Procurement, Project Management, and Commercial teams.</span></li>
<li><span>Drive project execution through proactive communication, risk assessment, and stakeholder management.</span></li>
<li><span>Foster a culture of partnership and accountability across departments.</span></li>
</ul>
<p><strong><span>People Leadership</span></strong></p><br>
<ul>
<li><span>Lead, mentor, and develop formulation scientists and junior team members.</span></li>
<li><span>Create a learning-oriented environment that supports technical growth and succession planning.</span></li>
<li><span>Encourage innovation, scientific rigor, accountability, and continuous improvement.</span></li>
<li><span>Build team capability through coaching, performance management, and development planning.</span></li>
<li><span>Promote employee engagement and a culture of care, respect, and collaboration.</span></li>
</ul> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates with relevant pharmaceutical formulation development experience with significant exposure to <strong>Generic/Brand product development and submissions </strong>whose experience and skills align closely with the qualifications outlined below:</span></p><br> <p><strong><span>Minimum Qualifications</span></strong></p><br>
<ul>
<li><span>Advanced degree in Pharmacy, Chemistry, Pharmaceutical Sciences, Chemical Engineering, or a related scientific discipline (PhD/Masters or equivalent preferred).</span></li>
</ul>
<p><strong><span>Minimum Experience</span></strong></p><br>
<p><span>• PhD degree with 8 - 10 years of work experience in Formulation Development</span></p><br>
<p><span>• Master’s degree with 10 - 12 years of work experience in Formulation Development</span></p><br>
<p><span>• Bachelor’s degree with 12 - 15 years of work experience in Formulation Development</span></p><br> <p><strong><span>Minimum Achievements:</span></strong></p><br>
<ul>
<li><span>Substantial submissions for highly regulated markets such as USA, Europe, Canada</span></li>
<li><span>Number of MENA submission: ≥ 25</span></li>
</ul>
<p><strong><span>Core Competencies</span></strong></p><br>
<ul>
<li><span>Problem Solving & Decision Making </span></li>
<li></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Save the Children International has an exciting opportunity for a<strong>SCI-Led Programme Funding Portfolio Development Specialist (MENAEE)</strong>to join our <strong>CO team.</strong></p><br><p><strong>Team Purpose</strong></p><br><p><span>To provide strategic leadership and direction on all Programme Funding matters across Save the Children. Optimise and align our local-to-global programme funding portfolio and drive continuous improvements in our capabilities, funding practices and donor partnerships. Blend art and science to turn insights into action. Collaborate extensively across the movement, and partner closely with key stakeholders, both within and beyond StC, to directly inform, shape, and connect key strategic programme funding trends and initiatives that advance the movement's Global Strategy and Global Funding Framework ambitions.</span></p><br><p><span><strong>Role purpose</strong></span></p><br><p>To provide global, portfolio-level support for SCI-led programme funding, with a focus on portfolio optimisation, market development, and strategic alignment across MENAEE SCI Countries Offices. The role is accountable for improved portfolio performance by providing analysis, guidance and coordination across multiple countries and markets, rather than for individual country funding targets. The role stewards SCI-led funding portfolios by identifying cross-market opportunities, risks, and trade-offs; translating global donor and market signals into actionable country guidance; and strengthening system-wide practices. Operational engagement in country-level acquisition is undertaken selectively where it unlocks disproportionate strategic or financial value.</p><br><p>This role complements but does not replace Country Office and Member business development functions, which retain ownership and accountability for their pipelines, portfolios, donor relationships, and funding proposals.</p><br><ul> <li><strong>Job Title:</strong> SCI-Led Programme Funding Portfolio Development Specialist (MENAEE)</li> <li><strong>Reports To:</strong> Head of SCI-Led & Humanitarian Programme Funding</li> <li><strong>Work Pattern:</strong> Hybrid/Remote with flexible working options available</li> <li><strong>Location:</strong> Any existing approved SCI office location in the MENAEE Region. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers</li> <li><strong>Required Time Zone: </strong>GMT -/+3.5</li> <li><strong>Contract Length:</strong> Permanent</li> <li><strong>Right to Work:</strong> The successful candidate must have the right to work in the country where the role is based, for the duration of employment. </li> <li><strong>Language Requirements: </strong>English & Arabic</li> <li><strong>International Travel:</strong> up to 20%</li> <li><strong>Remit: </strong>Global</li></ul><p><strong>Principal Accountabilities</strong></p><br><ul> <li>Support SCI-led programme funding portfolio analysis, optimisation and market development, identifying priority markets, donors, and modalities, and advising on portfolio trade-offs to maximise long-term income quality, affordability, and strategic fit. </li> <li>Provide strategic guidance and targeted operational support by exception for complex, multi-country and or strategically critical SCI-led programme funding proposals where global coordination materially increases likelihood of success.</li> <li>Help to shape local-to-global market positioning and donor engagement approaches for SCI-led funding, providing research, analysis and sharing of insights, and ensuring that communication and interaction are consistent with Save the Children's values of integrity and collaboration.</li> <li>Monitor and analyse emerging global programme funding and global market trends and donor intelligence, translating policy shifts and funding trends into clear actionable guidance and strategic recommendations to Country Offices.</li> <li>Provide specialist portfolio-level support to Country Offices in their development (and implementation) of key stakeholder engagement plans with SCI-led donors accounts, (inc supporting donor due diligence of new SCI-led donors country offices may be engaging); ensuring SCI-led is part of country funding strategies to enhance Save the Children's visibility and partnership strength in diverse contexts.</li> <li>Inform, help shape, document, and promote best practice in SCI-led programme funding, including market entry approaches, capture planning standards, quality thresholds, and affordability discipline.</li> <li>Ensure compliance with all Programme Funding requirements and organisational policies, including those related to diversity, equity, and inclusion, to uphold Save the Children's commitment to integrity and accountability</li></ul><p><strong>Experience and Skills</strong></p><br><p><i><strong>Essential</strong></i></p><br><ol> <li>Proven abilities in designing and implementing successful business development strategies at scale in humanitarian and/or development sector within and/or across the region; with substantial experience in securing programme funding and building donor partnerships which align with organisational funding goals and programme impact objectives.</li> <li>Substantial experience in preparing and managing high-quality, competitive funding proposals at scale, leading cross-functional teams to develop complex and successful bids to institutional and/or private sector donors relevant to the region – which may include donors such as USAID, EU, SIDA, WFP, UNICEF, and/or the World Bank.</li> <li>Extensive experience working in multi-cultural environments and liaising with diverse stakeholders including donors, partners, and government entities. </li> <li>Experience in implementing successful stakeholder engagement plans to enhance visibility and build partnership in diverse contexts.</li> <li>Strategic Thinking: Strong analytical skills with the ability to think strategically and globally. Ability to set ambitious and challenging goals, while taking responsibility for personal and team development.</li> <li>Relationship Management: Ability to build and maintain effective relationships with colleagues, members, external partners, and donors. Values diversity and collaboration as sources of strength.</li> <li>Communication: Excellent communication skills, both written and verbal, with the ability to articulate complex ideas clearly and persuasively to different audiences.</li> <li>Proposal Development: Expertise in guiding the preparation and submission of high-quality and competitive funding proposals, including strong writing, editing, and project management skills.</li> <li>Financial Acumen: Solid understanding of financial planning, budget management, and donor compliance requirements.</li> <li>Negotiation and Influencing: Strong negotiation skills with the ability to influence stakeholders at different levels.</li></ol><p><i><strong>Desirable</strong></i></p><br><ul> <li>Demonstrable experience in providing strategic oversight of key funding opportunities and ensuring alignment with organisational objectives.</li> <li>Experience in monitoring emerging funding trends and making strategic recommendations.</li> <li>Demonstrated cultural competence and the ability to work effectively across different cultural contexts.</li> <li>Leadership: Proven leadership skills with the ability to inspire and guide cross-functional teams, fostering a culture of accountability, ambition, creativity, and integrity.</li> <li>Problem-Solving: Ability to develop and encourage new and innovative solutions, while willing to take disciplined risks. Ability to assess the opportunities and risks a bid may present and build in appropriate mitigations.</li></ul><p><strong>Education and Qualifications </strong></p><br><p><i><strong>Essential</strong></i></p><br><ul> <li>Education: Educated to degree level or equivalent professional experience - in international development, business administration, economics, marketing, or a related field. </li> <li>Multi-Language Proficiency: While English & Arabic is essential, proficiency in other languages commonly used in SCI/A programme funding operations, such as French or Spanish, is desirable. Other relevant languages would also be a distinct advantage.</li> <li>CPD: Commitment to continuous professional development to stay updated with the latest trends in programme funding and business development.</li> <li>Travel: Willingness and ability to travel to different country offices as required.</li></ul><p><strong>Desirable</strong></p><br><ul> <li>Professional certification or training in international development, programme management, programme funding/fundraising and relationships management.</li> <li>Accredited membership of relevant professional bodies is desirable</li></ul><p><strong>Working at Save the Children International</strong></p><br><p>Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.</p><br><p>We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.</p><br><p>The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, <strong>Ambition for Children 2030</strong>, and reach every last child.</p><br><p><strong>Diversity, Equity and Inclusion and Equal Opportunities</strong></p><br><p>DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.</p><br><p>We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.</p><br><p>Reasonable adjustments will be made should any candidate invited to interview require this.</p><br><p><strong>Application Information</strong></p><br><p>Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found at SCI Careers. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.</p><br><p>Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.<br> Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.</p><br><p><strong>Our Recruitment Process</strong></p><br><ol> <li>Application review by our recruiting team based on your CV and cover letter</li> <li>Two-stage competency-based interviews with the hiring team</li> <li>Some recruitment may include an additional assessment or case study stage, or a third stage interview</li> <li>If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks</li></ol><p>We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-Harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.</p><br><p><strong>Save the Children does not charge a fee at any stage of the recruitment process.</strong></p><br><br> </div>
<p>SRD Center is seeking qualified Business Mentoring / Monitoring Practitioner to join a short-term consultancy assignment supporting agricultural micro and small enterprises, rural entrepreneurs, community-based organizations, and local communities in Jordan. The assignment aims to strengthen beneficiaries' capacities to establish, manage, expand and sustain viable agricultural and agri-business enterprises through practical business development support, training, coaching and follow-up. Tasks The Business Mentoring and Monitoring Practitioner will provide individualized advisory support and follow-up to beneficiaries during the establishment, development or expansion of their enterprises. Key responsibilities include: • Provide structured individual and/or small-group business mentoring. • Review beneficiaries' business plans, implementation progress and business challenges. • Support beneficiaries during the start-up or expansion of their businesses. • Identify business-management, operational, marketing and financial gaps. • Develop practical recommendations and corrective actions together with beneficiaries. • Assist beneficiaries in establishing realistic business milestones and action plans. • Monitor implementation of agreed business plans and recommendations. • Conduct regular field visits and follow-up sessions. • Track the progress and performance of supported enterprises. • Develop and use appropriate monitoring and follow-up tools. • Assess progress against agreed business milestones and performance indicators. • Identify enterprises requiring additional or specialized support. • Coordinate referrals to business development, packaging or marketing specialists when required. • Monitor challenges affecting business sustainability. • Document beneficiary progress, achievements, challenges and lessons learned. • Identify and document potential success stories and good practices. • Contribute to mentoring progress reports. • Contribute to the final assessment of supported businesses. • Participate in training evaluation and acquired-skills assessment where required. • Contribute to the final consultancy report and recommendations. The ToR specifically calls for individualized mentoring, business advisory support, identification of operational gaps, regular field visits and written monitoring reports.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree, preferably an advanced degree, in Business Administration, Business Development, Agribusiness, Economics, Entrepreneurship, Rural Development or a related discipline.</li><li>Demonstrated professional experience in business mentoring, coaching and SME advisory services.</li><li>Experience supporting micro and small enterprises during start-up and/or business expansion.</li><li>Experience conducting business performance monitoring and structured follow-up.</li><li>Experience developing or applying business monitoring tools and indicators.</li><li>Strong understanding of business planning, financial management, marketing and operational management.</li><li>Experience working with agricultural SMEs, smallholder farmers, rural entrepreneurs, CBOs or cooperatives is highly desirable.</li><li>Experience supporting vulnerable populations, refugee/host communities or community-based livelihood programmes is an advantage.</li><li>Strong interpersonal, coaching and problem-solving skills.</li><li>Ability to work directly with entrepreneurs and translate identified challenges into practical actions.</li><li>Strong documentation and reporting skills.</li><li>Ability and willingness to conduct regular field visits in Balqa, Ajloun and Jerash.</li><li>Fluency in Arabic is required for beneficiary-facing activities.</li><li>Good English skills are desirable.</li></ul>
<p>Operational Administration Manager Open Confidential - A leading Retail Company in Jordan Jordan Retail, Our Client, A leading Retail Company in Jordan, is looking for Operational Administration Manager to be based in Amman Jordan and reports to CEO This is a broad, strategic administration leadership role rather than a traditional office administration position. It combines Facilities Management, Security, HSE, ISO Compliance, Fleet Management, Procurement, Government Relations, and Operational Administration under one department, making it well suited to an experienced operations or administration leader. Interested candidates who meet the criteria can apply by forwarding their CVs directly to the below email address and put in the subject (Administration Manager Retail - Jordan) EMAIL_ADDRESS-impact.jo Key Responsibilities</p><ul><li>Security Management</li><li>Oversee all company security operations.</li><li>Manage security personnel.</li><li>Supervise CCTV and control room operations.</li><li>Implement access control procedures.</li><li>Manage incident reporting and investigations.</li><li>Prevent losses and protect company assets.</li><li>Health, Safety & Environment (HSE)</li><li>Lead the HSE function across the organization.</li><li>Ensure compliance with occupational safety regulations.</li><li>Coordinate with Civil Defence and environmental authorities.</li><li>Develop emergency response procedures.</li><li>ISO Management Systems</li><li>Lead implementation and maintenance of applicable ISO standards.</li><li>Maintain documentation.</li><li>Conduct internal audits.</li><li>Follow up corrective actions.</li><li>Coordinate external certification audits.</li><li>Drive continuous improvement.</li><li>Transportation Management</li><li>Manage outsourced employee transportation providers.</li><li>Monitor routes, schedules, safety, costs, and service quality.</li><li>Evaluate contractor performance.</li><li>Fleet Management</li><li>Supervise company drivers.</li><li>Manage company vehicles.</li><li>Monitor:</li><li>Fuel consumption</li><li>Preventive maintenance</li><li>Licensing</li><li>Insurance</li><li>Traffic violations</li><li>Accident reporting</li><li>Driver attendance and assignments.</li><li>Facility & Cleaning Services</li><li>Manage outsourced cleaning contractors.</li><li>Ensure cleanliness across:</li><li>Stores</li><li>Offices</li><li>Warehouses</li><li>Other company facilities</li><li>Monitor staffing levels and service quality.</li><li>Administrative Procurement</li><li>Manage purchasing and distribution of:</li><li>Office supplies</li><li>Stationery</li><li>Furniture</li><li>Uniforms</li><li>Safety equipment</li><li>Other administrative materials</li><li>Ensure compliance with procurement procedures and budgets.</li><li>Government Relations</li><li>Maintain relationships with:</li><li>Government departments</li><li>Municipalities</li><li>Civil Defence</li><li>Police</li><li>Security authorities</li><li>Coordinate permits, inspections, licences, and official correspondence.</li><li>Administration Leadership</li><li>Manage administration budgets.</li><li>Supervise vendors and contracts.</li><li>Lead administration staff.</li><li>Prepare management reports.</li><li>Drive cost-control initiatives.</li><li>Perform additional assignments requested by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Core Competencies</p><ul><li>Extensive administration management experience, ideally in retail or multi-site operations.</li><li>Strong leadership and people management skills.</li><li>Expertise in corporate security and asset protection.</li><li>Solid HSE management knowledge.</li><li>Practical experience with ISO management systems and audits.</li><li>Experience managing outsourced service providers.</li><li>Fleet and transportation management experience.</li><li>Vendor and contract management capabilities.</li><li>Government liaison and regulatory compliance experience.</li><li>Budget management and cost optimization skills.</li><li>Excellent planning, organization, negotiation, and problem-solving abilities.</li></ul><p>Ideal Candidate Profile</p><p>The strongest candidate would likely have:</p><ul><li>8 12+ years of progressive administration or facilities management experience.</li><li>Experience managing multiple locations (stores, warehouses, or branches).</li><li>Proven leadership of multidisciplinary teams (security, transport, facilities, HSE, administration).</li><li>Experience working with external contractors and government authorities.</li><li>A track record of improving operational efficiency while maintaining compliance and controlling costs.</li></ul>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues.<br>
Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards.<br>
Actively share ideas, opinions and suggestions in daily shift briefings.<br>
Ensure all kitchen colleagues are aware of standards and expectations.<br>
Liaise daily with outlet chefs to keep open lines of communication regarding guest feedback.<br>
Continually strive to improve food preparation and presentations.<br>
Maintain proper rotation of product in all chillers to minimize wastage/spoilage.<br>
Have full knowledge of all menu items, daily features and promotions.<br>
Ensure the cleanliness and maintenance of all work areas, utensils, and equipment.<br>
Follow kitchen policies, procedures and service standards.<br>
Follow all safety and sanitation policies when handling food and beverage.<br>
Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager.<br>
Follow all policies and procedures ascertained by the hotel.</p>
<h4>Qualifications</h4>
<ul>
<li>Previous experience in a professional kitchen setting as a Chef de Partie.</li>
<li>Proficient knowledge of and adherence to local regulations, particularly in health, safety, and compliance matters, along with a solid grasp of HACCP management.</li>
<li>In this culture-driven workplace, you will be a dedicated leader, focused on nurturing junior chefs, fostering their growth, and enhancing productivity.</li>
<li>A certification in commercial cookery is required, and it is preferred that you also possess a valid certificate in safe food handling or food safety supervision.</li>
<li>Strong organizational abilities for preparation, planning, and cost control.</li>
<li>Flexibility to work across a range of shifts including weekends and public holidays as required.</li>
<li>Computer literate in Microsoft Windows applications is an asset.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Highly responsible and reliable.</li>
<li>Ability to work well under pressure in a fast-paced environment.</li>
<li>Ability to work cohesively as part of a team.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues.<br>
Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards.<br>
Actively share ideas, opinions and suggestions in daily shift briefings.<br>
Ensure all kitchen colleagues are aware of standards and expectations.<br>
Liaise daily with outlet chefs to keep open lines of communication regarding guest feedback.<br>
Continually strive to improve food preparation and presentations.<br>
Maintain proper rotation of product in all chillers to minimize wastage/spoilage.<br>
Have full knowledge of all menu items, daily features and promotions.<br>
Ensure the cleanliness and maintenance of all work areas, utensils, and equipment.<br>
Follow kitchen policies, procedures and service standards.<br>
Follow all safety and sanitation policies when handling food and beverage.<br>
Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager.<br>
Follow all policies and procedures ascertained by the hotel.</p>
<h4>Qualifications</h4>
<ul>
<li>Previous experience in a professional kitchen setting as a Chef de Partie.</li>
<li>Proficient knowledge of and adherence to local regulations, particularly in health, safety, and compliance matters, along with a solid grasp of HACCP management.</li>
<li>In this culture-driven workplace, you will be a dedicated leader, focused on nurturing junior chefs, fostering their growth, and enhancing productivity.</li>
<li>A certification in commercial cookery is required, and it is preferred that you also possess a valid certificate in safe food handling or food safety supervision.</li>
<li>Strong organizational abilities for preparation, planning, and cost control.</li>
<li>Flexibility to work across a range of shifts including weekends and public holidays as required.</li>
<li>Computer literate in Microsoft Windows applications is an asset.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Highly responsible and reliable.</li>
<li>Ability to work well under pressure in a fast-paced environment.</li>
<li>Ability to work cohesively as part of a team.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES Taking an Entrepreneurial Approach to Driving the Restaurant Business Understands financial opportunities by surveying restaurant demand. Partners with key individuals in the local community to assess opportunities. Identifies and analyzes competitors. Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action. Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues. Leading Significant Marketing/Public Relations/Media Activities Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable. Supports on-site/off-site public relations opportunities to promote the restaurant. Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies. Serves as the primary point of contact for restaurant events. Participates in local networking activities, which are often off-property, in support of the restaurant. Managing Day-to-Day Restaurant Operations Supervises and manages employees. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Conducts daily "taste panels" to educate, drive sales and create sales goals. Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc. Monitors compliance with all applicable laws and regulations. Monitors adherence to liquor control policies and procedures. Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. Monitors alcohol beverage service for compliance with local laws. Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards. Assists servers and hosts on the floor during meal periods and high demand times. Advocates sound financial/business decision making. Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. Fostering an Environment that Creates Exciting and Memorable Guest Experiences Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants.. Addresses guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Verifies corrective action is taken to continuously improve service results. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing and Conducting Human Resource and Talent Management Activities Actively participates in the hiring process to identify the right talent to support the outlet's concept. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Facilitates the fair and equal treatment of employees. Strives to improve employee retention. Monitors employee attendance of on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p></section>
Associate Director - Finance / Financial Controller Client of Khibraty
Accounting, Finance & Banking
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A leading global pharmaceutical company is seeking an Associate Director Finance / Financial Controller for a senior leadership role responsible for overseeing US Finance Department operations remotely while based in Amman, Jordan. The role ensures the integrity of financial reporting, strong internal controls, regulatory compliance, and effective financial operations for the company's US business. This position plays a critical role in partnering with US-based stakeholders, leading a team of 9 finance professionals, and supporting the company's strategic, operational, and compliance objectives in line with public company and pharmaceutical industry standards.</p><p>Responsibilities:</p><p>1. Financial Control & Reporting</p><ul><li>Oversee end-to-end financial reporting for US operations, ensuring accuracy, completeness, and timeliness in accordance with IFRS, and internal company policies.</li><li>Manage monthly, quarterly, and annual close processes for US entities.</li><li>Review and approve balance sheet reconciliations, journal entries, and financial analyses.</li><li>Ensure compliance withinternal controls and audit standards.</li></ul><p>2. Leadership & People Management</p><ul><li>Lead, develop, and manage a team of 9 finance professionals covering accounting, reporting, and control functions.</li><li>Set clear objectives, performance expectations, and development plans for team members.</li><li>Foster a high-performance culture with strong accountability, collaboration, and continuous improvement.</li><li>Ensure effective workload distribution and succession planning within the team.</li></ul><p>3. US Operations & Business Partnership</p><ul><li>Serve as a primary finance partner to US-based business leaders and finance stakeholders.</li><li>Provide insightful financial analysis, commentary, and recommendations to support decision-making.</li><li>Monitor and analyze key financial metrics, variances, and trends impacting US operations.</li></ul><p>4. Compliance, Controls & Governance</p><ul><li>Ensure strong financial governance and adherence to the company's internal control framework.</li><li>Maintain compliance with pharmaceutical industry regulations affecting financial reporting.</li><li>Implement and enhance process controls to mitigate financial and operational risks.</li><li>Support continuous improvement initiatives, including process automation and standardization.</li></ul><p>5. Systems & Process Improvement</p><ul><li>Oversee finance-related systems and reporting tools used for US operations.</li><li>Drive efficiencies in close, reporting, and reconciliation processes.</li><li>Lead or support finance transformation initiatives, shared services optimization, and system upgrades.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Accounting, Finance, or related field (required)</p><p>Master s degree, CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred</p><p>Minimum 12 15 years of progressive finance and accounting experience</p><p>Proven experience in a controller, senior finance manager, or associate director role</p><p>Experience within pharmaceuticals, life sciences, or manufacturing is highly preferred</p><p>Demonstrated experience managing and leading big teams</p><p>Skills:</p><ul><li>Expert knowledge of financial reporting, internal controls, and regulatory compliance</li><li>Strong leadership, people management, and stakeholder engagement skills</li><li>Excellent analytical, problem-solving, and decision-making capabilities</li><li>Ability to manage complex, multinational finance operations remotely</li><li>Strong communication skills with the ability to engage in senior leadership</li><li>High level of integrity, attention to detail, and ownership mindset</li><li>Proficiency in ERP systems (SAP) and advanced Excel</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages the day-to-day operation of recruitment services and activities, including the revision of vacancy advertisements to ensure compliance with post descriptions, production of effective material for advertisements, preparation, in coordination with the hiring office, of technical tests, and monitoring the process of screening applications against established criteria and raising discrepancies with the concerned department when necessary; advises the HRCMO; accordingly, Prepares for interviews; ensures that recruitments are carried out in accordance with the overall recruitment plan; incorporates gender perspectives; participates in interview panels and completes interview reports for local recruitment in the field. Initiates contact with job applicants and provides guidance and feedback to internal and external candidates on matters related to the recruitment process and employment with the Agency. Advises the HRCMO and Field Human Resources Officer (FHRO) on recruitment issues; assists in the development of the annual Field recruitment plan; contributes to the refinement of the Field s recruitment guidelines and selection procedures. Produces periodic statistical reports on recruitment activities for use inside the Agency, including data on rosters, new incumbent profiles, and shortlisted candidates; produces other related reports, as required. Contacts counterparts in missions, non-governmental organizations and national recruitment services, with regard to Agency vacancies and applications as required. Provides updates to Programmes, Service Programmes heads and Chiefs of Area Office on recruitment issues, as required. Oversees the development of appropriate tools for assessment in coordination with hiring offices. Performs other duties as may be assigned by the supervisor.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong> A university degree from accredited educational institution in human resources management, public or business administration or any other related field.</p><p><strong>Job - Specific Qualification</strong> Not available.</p><p><strong>Work Experience</strong> Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. You are required to have at least five years of progressively responsible relevant experience in experience in human resources management, including two years in recruitment and succession planning at a supervisory level.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Senior Donor Relations Officer (Asia) reports to the Director of Partnerships.</p><p>Responsibilities Contributes to the development and implementation of the region s strategy on external relations and fundraising; manages relationships with key donors across Asia; provides a consistently high level of responsiveness and service to key donors; actively pursues innovative avenues of cooperation for funding opportunities by public and private donors in the wider Asia region; provides counsel to the Director of Partnerships, Director of External Relations and senior management; Negotiates bilateral agreements and Memoranda of Understanding (MOUs) with donors on behalf of the Agency; negotiates and drafts project proposals in coordination with field offices; analyzes, reviews and edits project proposals and progress reports; drafts correspondence for the purpose of fund-raising and advocacy; produces briefing materials and talking points for senior management including the Commissioner-General, Deputy Commissioner-General, Directors, and the Representative Offices in New York, EU, Washington, and Geneva and other Senior Officials; Promotes and implements the Agency s Resource Mobilization Strategy with results-oriented concrete actions; organizes and participates in senior level missions to donor capitals; participates in major meetings and conferences including the hosts and donors meeting and policy-level bilateral discussions with senior government civil servants or at the political level; organizes and participates in donor field trips in the five fields of operations including high level delegations from capitals; Contributes to the development and strategic use of outreach materials and media for the purpose of increased public awareness and fund-raising; drafts donor brochures in conjunction with official visits to capitals; oversees the preparation of visibility plans; Makes significant contributions to various fund-raising documents including appeals and Department s reports and policy documents; Ensures proactive coordination with concerned Departments, Field Offices and Representative Offices on contributions, donor funded projects and external relations activities and ensures timely follow-up;</p><p>Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Creating and Innovating ii. Planning and Organizing iii. Analyzing Leadership (as applicable) i. Creating and Maintaining Impact and Partnership ii. Managing Complexity and Change</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>At least seven years of progressively responsible and relevant experience in donor relations and fundraising working for a national/international organization or development agency as well as a proven track record in fund-raising within Asia is required. At least five years of work experience managing mid-size teams is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Do you currently hold a contract of 1 year or more with UNRWA? If yes, please confirm whether you have completed your mandatory probation period is desirable. Knowledge of UNRWA and the wider UN system is desirable. Knowledge of a second UN language is desirable. Command of a major East Asian language is desirable. Experience working with major Asian donors (e.g., Japan, Korea, or China) is desirable. Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Associate Administrative Officer responsible to the designated supervisor. Responsibilities - Coordinates required actions, processes and steps in support of the unit s human resources, administrative management, including, staff management, personnel records, employment details and attendance records,; processing requests for employment and payment of daily paid staff; coordinates with Human Resources Office/Department on recruitment processes, including drafting job descriptions, initiating vacancy announcements, and coordinating interviews; ensures compliance with human resource policies and procedure; facilitates onboarding and separation processes for staff members. - Manges office operational budget and assigned project budget estimates; monitors expenditure and controls financial transactions in accordance with budgetary allocations; handles cash payments, maintains accurate records, and replenish funds as necessary; prepares financial reports and liaises with finance staff to ensure accuracy and completeness of financial records; prepares for and drafts responses to audit requests. - Manages procurement activities, including tendering, quotations, and purchasing orders; maintains inventory records and ensures the provision of necessary supplies; serves as custodian for all IT equipment and furniture; coordinates maintenance and repairs; oversees logistical operations to ensure efficient functioning of the department; coordinates with property officer for survey and disposal of obsolete assets; as applicable, conducts regular inspections of the physical facilities, buildings, and storage areas across various offices/facilities, ensuring compliance with safety standards, identifying maintenance needs, and recommending corrective actions as necessary. - Compiles and analyzes statistical data related to departmental activities; initiates and responds to administrative correspondence; prepares regular and periodic operational reports; organizes meetings, workshops, and other events as required. - Manages and oversees a team of administrative and general services assistants, providing guidance, assigning tasks, and ensuring efficient completion of office/departmental responsibilities; Responsibilities include team leadership, task management, training and development, quality assurance, workflow optimization, communication and coordination, problem-solving, and performance management. - As applicable, establishes guarding schedules and oversees their implementation to secure the safety of the Agency s premises. Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Planning and Organizing ii. Applying Technical Expertise iii. Coping with Pressure and Setbacks iv. Leading and Supervising v. Persuading and Influencing Education A first university degree from an accredited educational institution in business administration, finance, procurement or related field. Job - Specific Qualification Not available. Work Experience At least three years of experience in administrative work, human resources and / or office management is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity,</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A first university degree from an accredited educational institution in business administration, finance, procurement or related field.</p><p>At least three years of experience in administrative work, human resources and / or office management is required.</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>Are you currently residing in Duty station. Please specify your current location. It is required. Please explain how you meet this criterion using examples.</p><p>Knowledge of agency financial and HR rules and regulations is desirable.</p><p>Are you a registered Palestine refugee? If yes, please provide your Ration Card Number. It is highly recommended to respond to this question in order to assist us in further assessing your application is required.</p><p>Do you have close relative(s) in UNRWA (mother, father, daughter, son, sister brother)? If yes, please provide full name(s) and relationship is required. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below.</p><p>English and Arabic are required.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.</span></p><br><p><span>As a Senior Account Executive, you'll be responsible for remotely developing and achieving sales targets. In this role, you will be responsible for building strong relationships with strategic clients and identifying needs and requirements to promote the company’s solutions and achieve mutual satisfaction.</span></p><br><p><strong>Help us shape the future of communications by:</strong></p><br><ul><li><p><span>Developing business relationships to expand the company’s customer base and improve the existing business relationships and report pertinent data.</span></p><br></li><li><p><span>Creating exceptional sales pitches for prospective clients.</span></p><br></li><li><p><span>Tracking activity, preparing and maintaining records for sales leads and account status in the Customer Relationship Management System (CRM).</span></p><br></li><li><p><span>Identifying key decision-makers within the targeted leads and facilitating meetings to begin the sales process.</span></p><br></li><li><p><span>Meeting the quarterly targets determined by sales management.</span></p><br></li><li><p><span>Following up regularly with existing clients via phone and email to cross-sell and up-sell.</span></p><br></li><li><p><span>Keeping clients up-to-date with the latest products and sales information; renewing contracts with clients at set time intervals and maintaining clear client sale records in the database.</span></p><br></li><li><p><span>Resolving any issues and problems faced by customers and dealing with complaints to maintain trust.</span></p><br></li><li><p><span>Working with a multi-disciplinary team of colleagues to develop effective solutions and close plans for all qualified opportunities and drive their execution.</span></p><br></li><li><p><span>Developing cooperative closing strategies and tactics with sales management.</span></p><br></li></ul><br><p><strong>What you will bring:</strong></p><br><ul><li><p><span>Hands-on 2+ years of recent experience in a Business-to-business oriented Information Technology or Telecom Industry.</span></p><br></li><li><p><span>Excellent territory development, lead generation, and qualification skills.</span></p><br></li><li><p><span>A strong understanding of the sales cycle, sales management, and multiple industries.</span></p><br></li><li><p><span>Effective, proactive communicator with outstanding influencing and negotiation skills.</span></p><br></li><li><p><span>Bachelor's degree in Business Administration, Marketing, or other related fields.</span></p><br></li><li><p><span>Comfortable speaking with high-level decision-makers.</span></p><br></li><li><p><span>Excellent organization, planning, and time management skills.</span></p><br></li><li><p><span>Fluent in English and Arabic with excellent writing/editing and verbal communication skills.</span></p><br></li></ul><p><strong>AI Proficiency:</strong></p><br><ul><li><p><span>Minimum Level: L2-L3 — Basic to practical understanding of AI tools with ability to apply them in sales-related tasks.</span></p><br></li><li><p><span>Expected: Use AI for sales prospecting, outreach personalization, CRM insights, and pipeline management. Familiarity with tools such as ChatGPT, Microsoft Copilot, or Gemini.</span></p><br></li></ul><p><strong>Craft and Toolkit:</strong></p><br><ul><li><p><span>CRM & Sales Pipeline Management</span></p><br></li><li><p><span>B2B IT/Telecom Solutions</span></p><br></li><li><p><span>Lead Generation & Territory Development</span></p><br></li><li><p><span>Enterprise Account Management</span></p><br></li><li><p><span>Solution Selling & Needs Analysis</span></p><br></li><li><p><span>Sales Forecasting & Pipeline Analytics</span></p><br></li><li><p><span>Opportunity & Deal Management</span></p><br></li><li><p><span>Cross-Selling, Upselling & Contract Renewals</span></p><br></li><li><p><span>Sales Presentations & Proposal Development</span></p><br></li><li><p><span>Key Stakeholder / Decision-Maker Engagement</span></p><br></li></ul><p><strong>Character Traits:</strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul> </div>
<p> <strong>Job Purpose</strong> </p> <p>Contributes to fostering a motivating work environment and culture across the Bank and its overseas branches, encouraging employee engagement, creativity, and initiative. This is achieved through participation in the development of employee programs and social engagement activities, as well as collaboration with relevant stakeholders to enhance the employee experience in accessing and utilizing services provided by various Human Resources functions. These efforts aim to strengthen employee commitment, satisfaction, and sense of belonging across the Bank and its overseas branches.</p> <p> </p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Implements the work plans of the Employee Engagement and Belonging Unit in alignment with the overall Human Resources strategy. Continuously reviews and updates these plans in response to changing circumstances, requirements, and developments, as well as the recommendations of the direct supervisor.</li> <li>Participates in developing multiple communication channels to ensure transparent sharing of information, news, and events with Bank employees. This includes, but is not limited to, the Bank s strategy, objectives, achievements, survey results, and other relevant information, in coordination with the direct supervisor.</li> <li>Conducts employee meetings and organizes meetings, conferences, and other engagement sessions on a regular basis, in coordination with the direct supervisor, to facilitate direct and transparent communication with employees, provide them with the necessary information, and obtain their feedback through open dialogue, Q&A sessions, closed-group meetings, brainstorming sessions, and other appropriate engagement techniques.</li> <li>Prepares and issues periodic employee newsletters in coordination with the direct supervisor.</li> <li>Measures, analyzes, and prepares periodic reports related to employee engagement and belonging by utilizing appropriate data collection and analysis methods and tools, including statistical surveys, employee satisfaction surveys, eNPS, and other modern measurement techniques. Ensures that the results are linked to overall organizational performance in coordination with the direct supervisor and develops and updates the relevant reporting dashboards accordingly.</li> <li>Participates regularly in reviewing established Human Resources policies, procedures, and systems, and collaborates with relevant stakeholders across HR functions to enhance them in a manner that improves the employee experience and sense of belonging and increases employee satisfaction with HR services.</li> <li>Proposes and develops programs aimed at enhancing employee engagement and sense of belonging, in coordination with the direct supervisor.</li> <li>Implements work plans designed to foster a positive, engaging, and motivating work culture and environment that supports increased productivity. This includes developing, updating, and promoting positive organizational programs, values, and desired behavioral practices across the organization, documenting recommendations and submitting them to the direct supervisor.</li> <li>Participates in developing an organization-wide Employee Value Proposition (EVP) that reflects the Bank s culture and the benefits and value offered to employees.</li> <li>Organizes campaigns, events, and interactive engagement activities, in coordination with the direct supervisor, aimed at encouraging and reinforcing positive employee values and behaviors and creating a healthy work environment that supports the achievement of organizational objectives and enhances productivity.</li> <li>Conducts exit interviews, analyzes the underlying reasons and findings, develops relevant recommendations, and submits them to the direct supervisor in a manner that supports the Bank in identifying and addressing workplace-related issues and improving employee retention rates.</li> <li>Follows up on the implementation of onboarding programs for new employees and ensures their effective integration and adaptation into the work environment, thereby enabling them to meet their assigned objectives and perform their responsibilities with the required level of effectiveness and efficiency.</li> <li>Serves as a primary or alternate member of the duly established Business Continuity Plan and Emergency Response Teams and performs all duties assigned under the plan to minimize the impact of crises and ensure the restoration of operations as quickly as possible.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Skills and Competencies</strong> </p> <ul> <li>Bachelor s degree in Business Administration, Management Sciences, or a related field.</li> <li>Minimum of 5 years of relevant professional experience.</li> <li>Proficiency in the English language, both written and spoken.</li> <li>Thorough knowledge of Human Resources systems, policies, and procedures.</li> <li>Good knowledge of internal and external regulations, procedures, and their updates governing the work.</li> <li>Proficiency in computer applications and the ability to work effectively with various systems and applications.</li> <li>Strong communication and interpersonal skills.</li> <li>Strong negotiation and persuasion skills.</li> <li>Strong analytical skills.</li> <li>Ability to work effectively as part of a team.</li> <li>Strong planning and organizational skills.</li> </ul>
Job description <div> <div> <p>Proudly recognized as a Great Place to Work , we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived by buyers, analysts, media, and the broader market is a strategic asset. This role owns that perception.</p> <p>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we re more than just communicators we re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</p> <p> </p> <p> <strong>Meet the team!</strong> </p> <p>The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.</p> <p>As a Senior Account Executive, you'll be responsible for remotely developing and achieving sales targets. In this role, you will be responsible for building strong relationships with strategic clients and identifying needs and requirements to promote the company s solutions and achieve mutual satisfaction.</p> <p> </p> <p> <strong>Help us shape the future of communications by:</strong> </p> <ul> <li> <p>Developing business relationships to expand the company s customer base and improve the existing business relationships and report pertinent data.</p> </li> <li> <p>Creating exceptional sales pitches for prospective clients.</p> </li> <li> <p>Tracking activity, preparing and maintaining records for sales leads and account status in the Customer Relationship Management System (CRM).</p> </li> <li> <p>Identifying key decision-makers within the targeted leads and facilitating meetings to begin the sales process.</p> </li> <li> <p>Meeting the quarterly targets determined by sales management.</p> </li> <li> <p>Following up regularly with existing clients via phone and email to cross-sell and up-sell.</p> </li> <li> <p>Keeping clients up-to-date with the latest products and sales information; renewing contracts with clients at set time intervals and maintaining clear client sale records in the database.</p> </li> <li> <p>Resolving any issues and problems faced by customers and dealing with complaints to maintain trust.</p> </li> <li> <p>Working with a multi-disciplinary team of colleagues to develop effective solutions and close plans for all qualified opportunities and drive their execution.</p> </li> <li> <p>Developing cooperative closing strategies and tactics with sales management.</p> </li> </ul> </div> </div> Job requirements <div> <div> <p> <strong>What you will bring:</strong> </p> <ul> <li> <p>Hands-on 5+ years of recent experience in a Business-to-business oriented Information Technology or Telecom Industry.</p> </li> <li> <p>Excellent territory development, lead generation, and qualification skills.</p> </li> <li> <p>A strong understanding of the sales cycle, sales management, and multiple industries.</p> </li> <li> <p>Effective, proactive communicator with outstanding influencing and negotiation skills.</p> </li> <li> <p>Bachelor's degree in Business Administration, Marketing, or other related fields.</p> </li> <li> <p>Comfortable speaking with high-level decision-makers.</p> </li> <li> <p>Excellent organization, planning, and time management skills.</p> </li> <li> <p>Fluent in English and Arabic with excellent writing/editing and verbal communication skills.</p> </li> </ul> <p> </p> <p> <strong>AI Proficiency:</strong> </p> <ul> <li> <p>Minimum Level: L2-L3 Basic to practical understanding of AI tools with ability to apply them in sales-related tasks.</p> </li> <li> <p>Expected: Use AI for sales prospecting, outreach personalization, CRM insights, and pipeline management. Familiarity with tools such as ChatGPT, Microsoft Copilot, or Gemini.</p> </li> </ul> <p> </p> <p> <strong>Craft and Toolkit:</strong> </p> <ul> <li> <p>CRM & Sales Pipeline Management</p> </li> <li> <p>B2B IT/Telecom Solutions</p> </li> <li> <p>Lead Generation & Territory Development</p> </li> <li> <p>Enterprise Account Management</p> </li> <li> <p>Solution Selling & Needs Analysis</p> </li> <li> <p>Sales Forecasting & Pipeline Analytics</p> </li> <li> <p>Opportunity & Deal Management</p> </li> <li> <p>Cross-Selling, Upselling & Contract Renewals</p> </li> <li> <p>Sales Presentations & Proposal Development</p> </li> <li> <p>Key Stakeholder / Decision-Maker Engagement</p> </li> </ul> <p> </p> <p> <strong>Character Traits:</strong> </p> <ul> <li> <p>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</p> </li> <li> <p>Ownership and accountability take responsibility and follow projects through to completion.</p> </li> <li> <p>Communication explain ideas clearly and listen to others across teams.</p> </li> <li> <p>Collaboration work well with others and support team goals.</p> </li> <li> <p>Adaptability and learning adjust to change and keep learning new skills or tools.</p> </li> <li> <p>Mentorship and knowledge sharing help others grow and share what you know.</p> </li> <li> <p>Resilience stay calm under pressure and handle setbacks constructively.</p> </li> <li> <p>Quality and attention to detail do work carefully and strive for improvement.</p> </li> <li> <p>Advocacy and innovation encourage best practices, efficiency, and new ideas</p> </li> </ul> </div> </div> <div> <div> <div> <span> </span>On-site</div> <div> <span> </span> <ul> <li> <span>Amman, Al A imah, Jordan</span></li> </ul> </div> <div> <span> </span>Revenue</div> </div> </div> <div> <div></div></div>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<p><strong>Our purpose</strong><br>
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Experienced Associate / Senior | Audit and Assurance | Financial Instruments</h4>
<p>In your role, you will participate in client proposals and oversee day-to-day operations of engagements. You’ll closely work with the team to tackle accounting, reporting, and operational issues. You will leverage your various skillsets to be an agile contributor to the practice, and you will demonstrate and develop your capabilities in the following areas:</p>
<h4>Key responsibilities</h4>
<ul>
<li>Providing specialist financial instrument input into external audit services.</li>
<li>Accounting advice on challenging and complex treasury transactions.</li>
<li>Assisting in developing practical solutions for the application of hedge accounting and derivative valuations.</li>
<li>Supporting the treasurer and CFO by providing independent advice and assurance over all aspects of their control environment throughout the treasury lifecycle.</li>
<li>Supporting the delivery of high-quality audit engagements from planning through to reporting. This includes providing specialist support to external audit teams (derivative valuations, hedge accounting, IFRS 9/FRS 102 accounting treatment, application of impairment model, etc.) and managing the external audit of the treasury function from end to end.</li>
<li>Dealing with technical and complex accounting and auditing queries that may shape future precedent and industry practice.</li>
<li>Developing and maintaining key relationships across our corporate client base, with a focus on exceptional client service.</li>
<li>Driving continuous improvement through innovation and transformation, embracing change and challenging the way we do things to develop our treasury audit methodology.</li>
<li>Developing and maintaining relationships across service lines and geographies to deliver market and client-focused solutions.</li>
<li>Being responsive to and anticipating clients’ needs, providing strategic and relevant insight.</li>
<li>Working effectively in diverse teams within an inclusive team culture where people are recognized for their contribution.</li>
<li>Demonstrates ability to apply AI in an audit context to improve efficiency and quality (e.g., relevant use cases), including prompt engineering fundamentals and structured problem-solving.</li>
<li>Exercises professional scepticism when using AI-generated outputs—validates accuracy, completeness, and appropriateness before use in audit documentation/workpapers.</li>
<li>Understands responsible AI expectations in professional services, including governance/risk considerations, confidentiality and data integrity, and use of firm-approved AI tools (including Deloitte-specific tools where applicable).</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Working knowledge of the treasury function and financial reporting processes and internal controls.</li>
<li>Valuation of financial instruments and/or hedge accounting experience.</li>
<li>A relevant accounting qualification, such as the ACA, or equivalent (or be working towards such qualification).</li>
<li>Thorough knowledge of IFRS.</li>
<li>A commitment to audit quality and demonstrable experience of applying professional scepticism.</li>
<li>A proven track record in establishing and maintaining excellent relationships with clients.</li>
<li>Report writing, presentation, and interpersonal skills, including excellent written and verbal communications skills.</li>
<li>Excellent project management skills.</li>
<li>Proven ability to use initiative, adapt, and solve problems.</li>
<li>In addition to the above, working knowledge of IAS 39, IFRS 9, and FRS 102 Section 11/12 is desirable.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose Contributes to fostering a motivating work environment and culture across the Bank and its overseas branches, encouraging employee engagement, creativity, and initiative.<br> This is achieved through participation in the development of employee programs and social engagement activities, as well as collaboration with relevant stakeholders to enhance the employee experience in accessing and utilizing services provided by various Human Resources functions.<br> These efforts aim to strengthen employee commitment, satisfaction, and sense of belonging across the Bank and its overseas branches.<br> Key Responsibilities Implements the work plans of the Employee Engagement and Belonging Unit in alignment with the overall Human Resources strategy.<br> Continuously reviews and updates these plans in response to changing circumstances, requirements, and developments, as well as the recommendations of the direct supervisor.<br> Participates in developing multiple communication channels to ensure transparent sharing of information, news, and events with Bank employees.<br> This includes, but is not limited to, the Bank’s strategy, objectives, achievements, survey results, and other relevant information, in coordination with the direct supervisor.<br> Conducts employee meetings and organizes meetings, conferences, and other engagement sessions on a regular basis, in coordination with the direct supervisor, to facilitate direct and transparent communication with employees, provide them with the necessary information, and obtain their feedback through open dialogue, Q&A sessions, closed-group meetings, brainstorming sessions, and other appropriate engagement techniques.<br> Prepares and issues periodic employee newsletters in coordination with the direct supervisor.<br> Measures, analyzes, and prepares periodic reports related to employee engagement and belonging by utilizing appropriate data collection and analysis methods and tools, including statistical surveys, employee satisfaction surveys, eNPS, and other modern measurement techniques.<br> Ensures that the results are linked to overall organizational performance in coordination with the direct supervisor and develops and updates the relevant reporting dashboards accordingly.<br> Participates regularly in reviewing established Human Resources policies, procedures, and systems, and collaborates with relevant stakeholders across HR functions to enhance them in a manner that improves the employee experience and sense of belonging and increases employee satisfaction with HR services.<br> Proposes and develops programs aimed at enhancing employee engagement and sense of belonging, in coordination with the direct supervisor.<br> Implements work plans designed to foster a positive, engaging, and motivating work culture and environment that supports increased productivity.<br> This includes developing, updating, and promoting positive organizational programs, values, and desired behavioral practices across the organization, documenting recommendations and submitting them to the direct supervisor.<br> Participates in developing an organization-wide Employee Value Proposition (EVP) that reflects the Bank’s culture and the benefits and value offered to employees.<br> Organizes campaigns, events, and interactive engagement activities, in coordination with the direct supervisor, aimed at encouraging and reinforcing positive employee values and behaviors and creating a healthy work environment that supports the achievement of organizational objectives and enhances productivity.<br> Conducts exit interviews, analyzes the underlying reasons and findings, develops relevant recommendations, and submits them to the direct supervisor in a manner that supports the Bank in identifying and addressing workplace-related issues and improving employee retention rates.<br> Follows up on the implementation of onboarding programs for new employees and ensures their effective integration and adaptation into the work environment, thereby enabling them to meet their assigned objectives and perform their responsibilities with the required level of effectiveness and efficiency.<br> Serves as a primary or alternate member of the duly established Business Continuity Plan and Emergency Response Teams and performs all duties assigned under the plan to minimize the impact of crises and ensure the restoration of operations as quickly as possible.<br> Skills and Competencies Bachelor’s degree in Business Administration, Management Sciences, or a related field.<br> Minimum of 5 years of relevant professional experience.<br> Proficiency in the English language, both written and spoken.<br> Thorough knowledge of Human Resources systems, policies, and procedures.<br> Good knowledge of internal and external regulations, procedures, and their updates governing the work.<br> Proficiency in computer applications and the ability to work effectively with various systems and applications.<br> Strong communication and interpersonal skills.<br> Strong negotiation and persuasion skills.<br> Strong analytical skills.<br> Ability to work effectively as part of a team.<br> Strong planning and organizational skills.<br></span> </div>
<p> <br> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience </strong> </p>
<p> </p>
<p> H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES </strong> </p>
<p> </p>
<p> <strong>Taking an Entrepreneurial Approach to Driving the Restaurant Business </strong> </p>
<p> Understands financial opportunities by surveying restaurant demand.</p>
<p> Partners with key individuals in the local community to assess opportunities.</p>
<p> Identifies and analyzes competitors.</p>
<p> Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.</p>
<p> Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.</p>
<p> </p>
<p> <strong>Leading Significant Marketing/Public Relations/Media Activities</strong> </p>
<p> Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.</p>
<p> Supports on-site/off-site public relations opportunities to promote the restaurant.</p>
<p> Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.</p>
<p> Serves as the primary point of contact for restaurant events.</p>
<p> Participates in local networking activities, which are often off-property, in support of the restaurant.</p>
<p> </p>
<p> <strong>Managing Day-to-Day Restaurant Operations </strong> </p>
<p> Supervises and manages employees.</p>
<p> Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Conducts daily "taste panels" to educate, drive sales and create sales goals.</p>
<p> Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.</p>
<p> Monitors compliance with all applicable laws and regulations.</p>
<p> Monitors adherence to liquor control policies and procedures.</p>
<p> Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.</p>
<p> Monitors alcohol beverage service for compliance with local laws.</p>
<p> Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Advocates sound financial/business decision making.</p>
<p> Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p>
<p> </p>
<p> <strong>Fostering an Environment that Creates Exciting and Memorable Guest Experiences </strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants..</p>
<p> Addresses guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Verifies corrective action is taken to continuously improve service results.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> </p>
<p><br></p>
<p>About the Role We are looking for a Senior Technical Program Manager with a strong technical engineering background and proven experience leading complex technology programs from inception to delivery. The ideal candidate will have started their career in a hands-on technical role such as Software Engineering, QA Engineering, Development, or a similar technical discipline , and subsequently moved into technical program management. This role requires someone who can operate at both technical and program leadership levels understanding architecture and engineering discussions, while also driving governance, delivery, dependencies, risks, and executive decision-making across multiple teams.</p><p>Key Responsibilities</p><ul><li>Lead complex technical programs from inception through delivery , ensuring alignment with business and technical objectives.</li><li>Own program governance , delivery frameworks, milestones, risks, and overall execution.</li><li>Take ownership of cross-team dependencies and proactively resolve blockers.</li><li>Facilitate executive-level discussions and support data-driven technical and delivery decisions .</li><li>Provide technical leadership and maintain a strong understanding of solution architecture, engineering practices, and technical dependencies .</li><li>Partner closely with Engineering, QA, Architecture, Product, and other technical teams to ensure successful program delivery.</li><li>Drive technical program planning, prioritization, execution, and continuous improvement.</li><li>Identify risks, dependencies, and delivery challenges early and implement effective mitigation strategies.</li><li>Lead cross-functional teams across multiple projects and workstreams.</li><li>Establish and monitor program KPIs, delivery metrics, and progress against objectives.</li><li>Communicate program status, risks, dependencies, and key decisions to senior leadership and executive stakeholders.</li><li>Operate effectively in fast-paced and ambiguous environments, making sound decisions and driving resolution.</li></ul><p>6+ years of experience in Technical Program Management, Technical Project Management, or a similar technical delivery leadership role. Strong technical background, ideally having started a career in Software Engineering, QA Engineering, Development, or another technical engineering discipline . Proven professional experience managing technical programs from inception to delivery in a senior role. Strong understanding of software development lifecycle, engineering practices, and technical architectures. Ability to understand and confidently discuss technical concepts, architecture, integrations, dependencies, and engineering challenges with technical teams. Strong expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban . Proven experience in program governance and cross-functional delivery . Strong stakeholder management and executive communication skills. Ability to facilitate executive decisions and communicate complex technical topics clearly to senior leadership. Proven ability to manage cross-team dependencies across multiple projects and workstreams . Strong risk identification, mitigation, problem-solving, and decision-making skills. Experience with project/program management tools such as Jira and Azure DevOps . Demonstrated ability to lead cross-functional technical teams in complex and dynamic environments. Strong understanding of technical program delivery, architecture ownership, and engineering best practices. Comfortable working in ambiguous, fast-paced environments and driving initiatives with limited direction. Bachelor s degree in Computer Science, Engineering, Information Technology, or a related technical field preferred. Relevant technical, Agile, or program management certifications are a plus.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>6+ years of experience in Technical Program Management, Technical Project Management, or a similar technical delivery leadership role.</li><li>Strong technical background, ideally having started a career in Software Engineering, QA Engineering, Development, or another technical engineering discipline .</li><li>Proven professional experience managing technical programs from inception to delivery in a senior role.</li><li>Strong understanding of software development lifecycle, engineering practices, and technical architectures.</li><li>Ability to understand and confidently discuss technical concepts, architecture, integrations, dependencies, and engineering challenges with technical teams.</li><li>Strong expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban .</li><li>Proven experience in program governance and cross-functional delivery .</li><li>Strong stakeholder management and executive communication skills.</li><li>Ability to facilitate executive decisions and communicate complex technical topics clearly to senior leadership.</li><li>Proven ability to manage cross-team dependencies across multiple projects and workstreams .</li><li>Strong risk identification, mitigation, problem-solving, and decision-making skills.</li><li>Experience with project/program management tools such as Jira and Azure DevOps .</li><li>Demonstrated ability to lead cross-functional technical teams in complex and dynamic environments.</li><li>Strong understanding of technical program delivery, architecture ownership, and engineering best practices.</li><li>Comfortable working in ambiguous, fast-paced environments and driving initiatives with limited direction.</li><li>Bachelor s degree in Computer Science, Engineering, Information Technology, or a related technical field preferred.</li><li>Relevant technical, Agile, or program management certifications are a plus.</li></ul>
<p><h4>Job summary</h4>
<p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting management of property operations</strong></p>
<ul>
<li>Supervises distribution of repair work orders.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li>
<li>Establishes and maintains open, collaborative relationships with employees.</li>
<li>Monitors timeliness and quality of completion of repair work orders.</li>
<li>Supervises Engineering and related areas in absence of the Director of Engineering.</li>
<li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li>
<li>Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.</li>
<li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li>
<li>Selects and orders or purchases new equipment, supplies, and furnishings.</li>
<li>Supervises the day to day operations of Engineering and related departments.</li>
</ul>
<p><strong>Maintaining property standards</strong></p>
<ul>
<li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li>
<li>Maintains accurate logs and records as required.</li>
<li>Operates generators and fire pumps as necessary.</li>
<li>Provides emergency response services 24/7.</li>
<li>Repairs equipment (e.g., refrigeration, laundry) as necessary.</li>
<li>Ensures all employees have the proper supplies, equipment and uniforms.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Empowers employees to provide excellent customer service.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Sets a positive example for guest relations.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Helps train employees in safety procedures.</li>
<li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Solicits employee feedback.</li>
<li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Within delegated authority, the incumbent will perform the following duties: •Manages and supervises the activities of the OSESGY Aviation Unit. • Monitors that air operations are conducted in compliance with Air Tasking Orders (ATOs), Standard Operating Procedures (SOPs), UN directives, Department of Peace Operations (DPO) / Department of Operational Support (DOS) Aviation Manual, UN Aviation Standards for Peacekeeping and Humanitarian Air Transport Operations (UN AVSTADS), UN Aviation Safety Manual, ICAO standards and recommended practices and the host country's Aeronautical Information Publications (AIPs). • Reviews and approves Air Mission Requests and ensures that the most suitable air asset(s) is / are assigned to achieve a task with maximum safety, cost efficiency and effectiveness in the mission support. • Verifies with Chief Planning, the daily projected Air Tasking Orders (ATOs) for conformance and compliance with the requested tasks, resolves conflicting priorities and ensures that ATOs are published and communicated to all relevant elements in accordance with the established procedures and deadlines. • Manages routine (regular passenger/cargo, logistics resupply) flights, special (casualty and medical evacuation, VIP) flights and military operational flights. • Manages the integrated search and rescue operations for UN air assets and other aircraft upon request. • Supervises timely coordination of diplomatic over flight/landing clearances, ground handling support and hotel accommodation/meal/transportation arrangements for aircrews. • Conducts the aviation risk management for UN aviation activities in accordance with the established procedures. • Monitors utilization of UN air assets and analyses the statistical data obtained. • Liaises with other UN units/sections, non-government and government organizations and intergovernmental agencies on aviation matters. • Develops and implements the standard operating procedures for the related aviation processes. • Ensures that aircrews are briefed and conversant with UN policies, aviation safety requirements and the latest applicable aviation standard operating procedures. • Monitors that appropriate reference documents are current, readily available and accessible to all aircrew members and aviation personnel. • Develops inputs for budget proposals for the mission's air transport operations. • Develops inputs for the Mission's Statement of Requirements to UNHQ for aircraft acquisition. • Provides responses to UNHQ during aircraft technical evaluations to ensure that vendor’s proposals meet technical requirements. • Supervises the preparation of operational plans, performance reports, and responses to internal and external audit observations. • Analyzes, in coordination with the UNHQ Aviation Safety Section (AvSS), the aviation safety reports, perform Aircraft and Airfield inspection, identifies necessary corrective and preventive measures and informs the Chief Mission Support, Chief Aviation Safety Section, and Chief Air Transport Services on the required actions. • Manages the allocation and rotation of appropriate work assignments. • Coordinates the individual annual work plans and produces detailed performance assessments and evaluations for the subordinate staff members. • Develops and coordinates training courses, workshops and other related training activities. • Performs other related duties as required.<p><strong>Desired Candidate Profile</strong></p><ul><li>An advanced university degree (Master's degree or equivalent) in Air Transportation/Aviation Management, Air Traffic Management, Aviation Safety Management, Aerospace/Aeronautical Engineering, or graduation from an equivalent military educational establishment is required.</li><li>A first-level university degree with a relevant combination of education, professional training, certification in air transport, and two (2) additional years of experience in air transportation related occupation, may be accepted in lieu of the advanced university degree.</li><li>Training and certification as a Commercial Pilot, or a Flight Operations Officer/Flight Dispatcher, Aerospace/Aeronautical Engineering, or an Air Traffic Controller or an equivalent military qualification is required.</li><li>A minimum of five (5) years of progressively responsible experience in air transport operations or aviation safety, with at least three (3) years of managerial experience on a position directly related to the coordination of complex air transport operations in the international environment is required.</li><li>Experience in handling Air Operations in Middle East is required.</li><li>Experience in the safety and quality management is required.</li><li>Experience in the use of ICAO standards and recommended practices is required.</li><li>Experience in international operations in a post conflict environment is desirable.</li><li>Experience in managing military air operations is desirable.</li><li>Experience in Airspace Management is desirable.</li><li>English is required.</li></ul>