Product Manager Jobs in Jordan
538 Jobs Found
Confidential
Jordan - Irbid
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities</p><ul><li>Prepare and manage the annual budget, cost forecasts, and financial plans for the manufacturing operation.</li><li>Oversee product/manufacturing costing, standard costing, and variance analysis (material, labor, overhead).</li><li>Ensure timely and accurate monthly, quarterly, and annual financial statements and management reports.</li><li>Manage cash flow, working capital, and relationships with banks and external auditors.</li><li>Ensure compliance with tax regulations, statutory reporting, and internal financial controls.</li><li>Lead cost-reduction and efficiency initiatives in coordination with Operations and Procurement.</li><li>Supervise the finance team (Cost Accountant, Accountant, Accounts Payable & Receivable Officer) and review their work for accuracy and compliance.</li><li>Support investment appraisals, capital expenditure requests, and business case analysis for the factory.</li><li>Liaise with corporate/head-office finance on consolidated reporting and policy alignment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Accounting, or related field; professional certification (CPA, ACCA, CMA) preferred.</li><li>7+ years of finance experience, including at least 3 years in a managerial role, ideally in a manufacturing/industrial environment.</li><li>Strong background in cost accounting and manufacturing finance.</li></ul><p></p></section>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p> ROLE SUMMARY </p> <p> As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction. </p> <p> </p> <p> WHAT S ON YOUR PLATE: </p> <p> Partner Relationship Management: </p> <ul> <li> <p> Build and maintain strong, long-term relationships with existing restaurant and vendor partners. </p> </li> <li> <p> Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. </p> </li> <li> <p> Serve as a trusted advisor, providing partners with insights that support their business growth on the platform. </p> </li> </ul> <p> Data-Driven Consulting: </p> <ul> <li> <p> Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. </p> </li> <li> <p> Share actionable recommendations based on performance metrics to drive revenue and efficiency. </p> </li> <li> <p> Conduct regular business reviews to align on results, opportunities, and growth plans. </p> </li> </ul> <p> Account Growth & Optimization: </p> <ul> <li> <p> Identify growth opportunities within the portfolio upsell services, suggest cross-promotions, and improve partner performance. </p> </li> <li> <p> Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. </p> </li> <li> <p> Recommend and coordinate marketing campaigns and promotional offers to drive order volume. </p> </li> </ul> <p> Cross-Functional Collaboration: </p> <ul> <li> <p> Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. </p> </li> <li> <p> Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts. </p> </li> </ul> <p> Contract Management & Compliance: </p> <ul> <li> <p> Negotiate and renew commercial agreements to ensure a fair and strategic partnership. </p> </li> <li> <p> Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability. </p> </li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p> WHAT DID WE ORDER: </p> <ul> <li> <p> Bachelor's degree in Business, Marketing, or a related field. </p> </li> <li> <p> 2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). </p> </li> <li> <p> Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. </p> </li> <li> <p> Excellent communication, negotiation, and interpersonal skills. </p> </li> <li> <p> Customer-first mindset with a strong focus on delivering value to partners. </p> </li> <li> <p> *Residency in or relocation to X is a must* </p> </li> <li> <p> Self-starter with the ability to work independently in a fast-paced environment. </p> </li> <li> <p> Fluency in X Language is a must </p> </li> </ul> <p> <br>
</p> <p><br></p></div><p></p></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs. Main Duties and Responsibilities • Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team • Lead the partners relations in alignment with the company s management and strategy • Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory • Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities • Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers • Execute and supervise the entire sales cycle from quotation to collection • Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly • Generate sales for the entire product/service line in terms of long-term revenue and profitability • Develop and deliver accurate sales forecasts and market development reports in line with business objectives • Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary • Promote the company and its services within the Region.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Position Requirements</strong> Education Bachelor s degree in Business Administration, Sales or any other related field. Experience 5 to 7 years of relevant experience in selling IT solutions and services within cyber security, network solutions and hardware infrastructure domain.</p><p></p></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary SkillUp MENA is seeking an experienced and results-driven Training Manager to lead the planning, development, and delivery of high-quality learning solutions for corporate clients across Jordan. The ideal candidate will manage the full training lifecycle, collaborate with clients to identify learning needs, oversee trainers and training operations, and ensure every program delivers measurable business impact in line with SkillUp MENA's learning philosophy.</p><p>Key Responsibilities</p><ul><li>Manage the end-to-end lifecycle of corporate training programs, from needs assessment to post-training evaluation.</li><li>Meet with clients to understand business objectives and recommend suitable learning solutions.</li><li>Design training plans, learning journeys, and development roadmaps.</li><li>Coordinate with internal teams, trainers, instructional designers, and project managers to ensure successful program delivery.</li><li>Recruit, evaluate, and manage freelance trainers and subject matter experts.</li><li>Develop training schedules, budgets, and project timelines.</li><li>Monitor training quality and learner satisfaction through evaluations and performance metrics.</li><li>Prepare training proposals, presentations, and client reports.</li><li>Ensure all training materials are updated, engaging, and aligned with industry best practices.</li><li>Maintain strong relationships with existing clients while identifying opportunities for additional learning solutions.</li><li>Support business development activities by participating in client meetings and solution presentations.</li><li>Ensure compliance with SkillUp MENA quality standards and project requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Human Resources, Education, Training, or a related field.</li><li>5+ years of experience in Learning & Development, Corporate Training, or Training Management.</li><li>Experience working with corporate clients and managing multiple training projects simultaneously.</li><li>Strong knowledge of adult learning principles and instructional methodologies.</li><li>Experience with Learning Management Systems (LMS) is preferred.</li><li>Professional certifications such as CPTD, ATD, SHRM, CIPD, or PMP are considered an advantage.</li></ul><p>Required Skills</p><ul><li>Excellent presentation and facilitation skills.</li><li>Strong project management and organizational abilities.</li><li>Client relationship management.</li><li>Training needs analysis.</li><li>Curriculum planning and program development.</li><li>Leadership and team management.</li><li>Excellent communication and negotiation skills.</li><li>Problem-solving and decision-making abilities.</li><li>Proficiency in Microsoft Office and learning technologies.</li><li>Fluent in both Arabic and English (written and spoken).</li></ul><p></p></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ROLE PROFILE Title Economic Empowerment Programme Manager Functional Area Programme Reports to Head of Programme and Strategy Location Amman, Jordan Travel required As Required Effective Date ASAP Grade Level 16 The organization Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in governorates in the centre, north and south regions as well as host communities and Azraq camp ROLE PURPOSE The Economic Empowerment Programme Manager leads the technical implementation and programme management of Plan Jordan's Skills, Opportunities and Youth Economic Empowerment (SOYEE) programming now repositioned under the broader Economic Empowerment thematic area. The post holder is part of the Programs Department, reporting to the Head of Programme and Strategy, and contributes to both programme implementation and business development. The Economic Empowerment Programme Manager provides technical leadership and quality assurance across Plan Jordan's economic empowerment portfolio, while simultaneously holding full programme management accountability including budget holding, grant compliance, work plan management and direct supervision of assigned staff and partners. The role covers four interconnected technical areas: • Youth livelihoods and vocational skills: equipping vulnerable young people particularly young women, refugees and marginalised youth with market-relevant technical, soft and digital skills to access decent work. • Entrepreneurship and self-employment: supporting young people to establish and sustain micro and small enterprises through business development services, mentorship and access to finance linkages. • Financial inclusion: strengthening young people's financial literacy, access to savings mechanisms and linkages to financial service providers. • Private sector engagement: building strategic partnerships with employers, private sector actors and vocational training institutions to create demand-driven pathways to employment and self-employment for young people. The role also contributes to Plan Jordan's SOYEE Centre of Excellence a regional shared services platform hosted by PIJO by ensuring that programme evidence, tools and learning from Jordan's economic empowerment portfolio feed into the Centre's knowledge base and regional positioning. Dimensions of the Role • Reports to the Head of Programme and Strategy (HoPS) and is a member of the broader Programme team. • Directly supervises: project officers, field staff and partner focal points assigned to economic empowerment projects . • Holds budget holder accountability for all economic empowerment grants assigned to this position. • Covers Plan Jordan's full operational footprint across host communities and Azraq Refugee Camp. • Works closely with the Impact and Research Manager, Head of Resources Mobilisation, Head of Operations and Finance and PMU to ensure integrated delivery. • Contributes to the SOYEE Centre of Excellence as a technical resource, supporting regional knowledge sharing and evidence generation. Accountabilities 1. Technical Leadership Economic Empowerment Programming • Lead the technical design, adaptation and implementation of Plan Jordan's economic empowerment programming across all intervention modalities vocational skills, livelihoods, entrepreneurship, self-employment and financial inclusion ensuring approaches are market-relevant, gender-transformative and contextually appropriate for both host community and refugee youth. • Ensure skills and training programmes are aligned with Jordan's labour market demands and respond to the specific barriers faced by young women, youth with disabilities and refugee youth, integrating cross-cutting aspects including digital literacy, green skills, social and financial literacy, and disability inclusion. • Lead on the design and delivery of capacity-building programmes and contextualised training materials for staff, implementing partners and government counterparts across all economic empowerment modalities. • Oversee the quality of training and programme delivery by partners, ensuring minimum quality standards are consistently met across all modalities in-person, community-based and digital. • Lead the integration of financial literacy and financial inclusion components, ensuring young people particularly young women develop the knowledge, skills and access to manage their finances andengage with formal financial systems, including linkages to financial service providers, savings groups, microfinance institutions and digital payment platforms adapted to Jordan's regulatory context. • Lead the technical design and implementation of entrepreneurship and self-employment components, including business development services, mentorship, incubation support and access to finance linkages actively addressing social norms, mobility barriers and systemic constraints that limit young women's participation in enterprise. • Lead Plan Jordan's private sector engagement strategy, building and maintaining strategic partnerships with employers, private sector companies, industry associations and TVET institutions to create demand-driven pathways to decent work, including internship placements, on-the-job training arrangements, job fairs and employment matching services. • Conduct regular labour market assessments and employer consultations to ensure Plan Jordan's skills programming remains aligned with private sector demand, and work with the Head of Resources Mobilisation to identify corporate partnerships and private sector co-investment opportunities. • Coordinate with the Ministry of Labour, TVET institutions and other relevant government bodies on skills standards, certification, policy alignment and technical assistance. • Support the documentation and dissemination of programme models, success stories and lessons learned to inform programme improvement and advocacy. 2. Programme Management and Grant Accountability </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>Technical expertise, skills and knowledge</h4><p>Essential</p><ul><li>Bachelor's degree Master's preferred in Economics, Business Administration, Social Sciences, International Development, or a related field.</li><li>Minimum 5-7 years of progressively responsible professional experience in youth economic empowerment, livelihoods, TVET or related programming; at least 5 years in field-based roles in an NGO or INGO environment.</li><li>Demonstrated technical expertise in at least three of the following areas: youth livelihoods, vocational skills development, entrepreneurship and business development, financial inclusion, private sector engagement, labour market analysis.</li><li>Demonstrated experience in programme management including budget holding, work plan management, grant compliance and donor reporting across institutional donors.</li><li>Strong understanding of the Jordan labour market context, including barriers to youth employment, TVET system, and regulatory environment for refugee economic participation.</li><li>Proven experience in private sector engagement including employer partnerships, demand-driven skills programming and labour market linkages.</li><li>Demonstrated commitment to gender-transformative programming and understanding of the specific barriers faced by young women and girls in accessing economic opportunities.</li><li>Strong facilitation skills and demonstrated experience in designing and delivering capacity-building programmes for staff, partners and government counterparts.</li><li>Proven experience managing and developing teams, including setting objectives, conducting appraisals and supporting staff development.</li><li>Excellent negotiation, coordination and representation skills with government, private sector and donor stakeholders.</li><li>Excellent reporting skills with strong command of spoken and written English and Arabic.</li><li>Commitment to Plan International's global policies on Safeguarding Children and Young People, and on Gender Equality and Inclusion.</li></ul><p>Desirable</p><ul><li>Experience with Plan International's Economic Empowerment / SOYEE framework, tools and global standards.</li><li>Familiarity with the SOYEE Centre of Excellence and Plan International's regional economic empowerment positioning.</li><li>Experience in digital skills and green skills programming.</li><li>Knowledge of financial service provider landscape in Jordan including microfinance and digital payment platforms.</li><li>Experience with donor reporting requirements for Danida, EU, FCDO, Novo Nordisk Foundation and similar institutional donors.</li><li>Familiarity with SAP or equivalent ERP systems for budget monitoring.</li><li>Experience working with refugee populations and understanding of the legal and regulatory framework governing refugee economic participation in Jordan.</li></ul><p></p></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>ROLE SUMMARY</strong> As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction. <strong>WHAT S ON YOUR PLATE:</strong> Partner Relationship Management: Build and maintain strong, long-term relationships with existing restaurant and vendor partners. Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. Serve as a trusted advisor, providing partners with insights that support their business growth on the platform. Data-Driven Consulting: Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. Share actionable recommendations based on performance metrics to drive revenue and efficiency. Conduct regular business reviews to align on results, opportunities, and growth plans. Account Growth & Optimization: Identify growth opportunities within the portfolio upsell services, suggest cross-promotions, and improve partner performance. Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. Recommend and coordinate marketing campaigns and promotional offers to drive order volume. Cross-Functional Collaboration: Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts. Contract Management & Compliance: Negotiate and renew commercial agreements to ensure a fair and strategic partnership. Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>WHAT DID WE ORDER:</strong> Bachelor's degree in Business, Marketing, or a related field. 2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. Excellent communication, negotiation, and interpersonal skills. Customer-first mindset with a strong focus on delivering value to partners. *Residency in or relocation to X is a must* Self-starter with the ability to work independently in a fast-paced environment. Fluency in X Language is a must</p><p></p></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ROLE PROFILE</p><p>Title Protection and Education Program Manager</p><p>Functional Area Programmes</p><p>Reports to Head of Programmes and Strategy</p><p>Location Amman, Jordan</p><p>Travel required As Required</p><p>Effective Date ASAP</p><p>Grade Level 16</p><p>The organization Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in governorates in the centre, north and south regions as well as host communities and Azraq camp</p><p>ROLE PURPOSE</p><p>Plan International Jordan is seeking an experienced Protection and Education Program Manager to lead and integrate the technical implementation of Child Protection, GBV, and Inclusive Quality Education (IQE) programming across ongoing and planned projects. The post holder will be part of the Programs Department, supporting both the programme implementation unit and Resource Mobilization within the office. The Protection and Education Program Manager will provide technical guidance and quality assurance across two complementary programmatic areas; while simultaneously holding full programme management accountability including budget holding, grant compliance, work plan management and direct supervision of assigned staff and partners:</p><ul><li>Protection: improve the protective environment for children and adolescents, support CP and GBV response, strengthen referral systems, and increase community awareness on protection-related issues.</li><li>Education: improve learning environments for children, adolescents, and youth in targeted areas; integrate IQE and ECD approaches into programme design; and build the capacity of staff, partners, and government personnel on quality education standards.</li></ul><p>Dimensions of the Role</p><p>Reports to the Head of Programme and Strategy (HoPS) and is a member of the broader Programme team. Directly supervises: project officers, field staff assigned to CP, GBV and IQE projects. Holds budget holder accountability for all CP, GBV and IQE grants assigned to this position. Works closely with the Economic Empowerment PM, MERL Manager, Head of Resources Mobilisation, Head of Support Services to ensure integrated delivery.</p><p>Accountabilities</p><p>1. Protection and Child Safeguarding</p><ul><li>Lead Plan International's Protection components of the programs, including mainstreaming protection activities within other sectors, and supporting the referral system.</li><li>Coordinate and support coherent and effective implementation of Protection programme activities using a results-based approach incorporating creativity, innovation, and responsiveness to the needs, thorough monitoring and reporting.</li><li>Stay abreast of developments in CP and GBV and integrate best practices into program design and implementation.</li><li>Ensure Protection cases, including children at risk, are identified safely and confidentially in accordance with the referral pathway; support case management using standard tools, procedures and SOPs.</li><li>Coordinate with Protection service providers and partners on case management, referral pathway strengthening, and regular updates to service mapping for CP and GBV sectors.</li><li>Support mainstreaming and inclusion of Protection-related issues in ongoing programming across all sectors including CPiE.</li><li>Support the conduction of rapid and detailed child-led CP risk mapping and GBV safety audits in new target areas; identify barriers and risks faced by girls and boys.</li><li>Plan and undertake regular monitoring visits with relevant actors in targeted areas, assessing protection trends and advising on prevention and response strategies.</li><li>Engage in national, regional and global coordination mechanisms including the Protection WG, CP/GBV SWG, and co-chairing the Child Labour Task Force with NCFA.</li></ul><p>2. Inclusive Quality Education (IQE) and Early Childhood Development (ECD)</p><ul><li>Lead the development of the IQE and ECD programme strategic direction to actively respond to the needs of children, adolescents, and youth (CAY) in different geographic locations including emergencies and humanitarian settings.</li><li>Lead on integrating IQE and ECD components throughout the project cycle, from design through implementation to results reporting in alignment with Plan s Country Strategy and the national priorities.</li><li>Design, develop, and deliver capacity-building programmes and contextualized training materials on ECD, parenting, and IQE for staff, implementing partners, and government personnel.</li><li>Lead on coordination and communication with the MoE, MoH, and any other governmental institution working in IQE and ECD.</li><li>Lead on cross-cutting aspects related to IQE and ECD such as Climate Change, Social and Financial Literacy, and Disability Inclusion.</li><li>Develop, design, and review inclusive informal educational content to deliver targeted learning for vulnerable groups most at risk of educational exclusion, using education as a tool for protection and empowerment.</li><li>Integrate suitable pedagogical approaches into programmes to enhance beneficiary and partner learning and engagement.</li></ul><p>3. Programme Design and Development</p><ul><li>Contribute to proposal development (technical and financial) by providing technical input on Protection, IQE, and ECD in close coordination with the business development unit.</li><li>Contribute to the adoption of an evidence-based approach by supporting research, situation analyses, and needs assessments in collaboration with the MERL team.</li><li>Provide technical support to revise and develop contextualized training and IEC materials on CP, GBV, IQE, and ECD.</li><li>Collaborate with relevant stakeholders including government agencies, community leaders, and local CBOs to ensure inclusion of diverse perspectives in programme design and implementation.</li><li>Support the integration of disability inclusion, adolescent girl programming, and community-based protection approaches.</li><li>Contribute to the development of budgets for assigned proposals, ensuring costs are realistic, adequately justified and compliant with donor requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree (Master's preferred) in Social Work, Social Sciences, Education, Psychology, Public/Community Health, Human Rights, or a related field.</li><li>Minimum 5-7 years of progressively responsible professional experience in Child Protection, GBV, and/or Inclusive Quality Education programming; at least 5 years in field-based roles.</li><li>Demonstrated experience in implementing CP and/or GBV case management in humanitarian, post-conflict, or development settings.</li><li>Demonstrated experience in programme management including budget holding, work plan management, grant compliance and donor reporting across institutional donors.</li><li>Solid technical knowledge in IQE and ECD programme design and capacity building.</li><li>Strong facilitation skills and demonstrated experience in designing and rolling out contextualized capacity-building programmes for staff, volunteers, partners, and government personnel.</li><li>Excellent negotiation and communication skills; and strong coordination, networking, and advocacy skills, especially with governmental institutions.</li><li>Excellent reporting skills with strong command of spoken and written English and Arabic.</li><li>Commitment to Plan International's global policies on Safeguarding Children and Young People, and on Gender Equality and Inclusion.</li><li>Previous experience in emergency preparedness and response, and prior training in EiE, ECDiE, INEE, CP in Emergencies, GBV in Emergencies, and/or PSS.</li><li>Experience in conducting gender-responsive assessments, CP risk mapping, and GBV safety audits.</li><li>Strong knowledge in planning, monitoring, and evaluating Protection and Education programmes.</li><li>Experience utilizing international tools: GBV Standard Operating Procedures, GBV Information Management System, IASC GBV Guidelines, IASC Gender Handbook.</li><li>Prior experience in counselling and psychosocial support.</li><li>Experience in developing methods, tools, and programmes in collaboration with government agencies, civil society, and private organisations.</li><li>Experience with donor reporting requirements (e.g., DG-ECHO, EU, FCDO ETC).</li><li>Ability to work under pressure with competing priorities and deadlines; strong organizational and work-prioritization skills and ability to work in a sensitive environment.</li></ul><p></p></section>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Location Amman - JDC</p><p>About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p><p>Our Purpose Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities. Our shared values guide the way we behave to make a positive, enduring impact: Lead the way Serve with integrity Take care of each other Foster inclusion Collaborate for measurable impact</p><p>During your tenure as a Project Manager, you will demonstrate and develop your capabilities in the following areas:</p><ul><li>Deliver exceptional client service, maximize results and drive high performance from people while fostering collaboration across businesses and borders</li><li>Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with senior people</li><li>Understand key objectives for clients and Deloitte, align to people and objectives and set priorities and direction</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>An undergraduate degree in Engineering, Computer Science, Economics, Business Management, or other related fields or any relevant degree, MBA or a relevant Master degree is a plus.</p><p>PMI-PMP or equivalent is a must</p><p>10+ years in managing or implementing technology systems, for example Core Banking (Temenos, Mambu, others), Enterprise Resource Planning (Oracle, others), and digital platforms</p><p>Experience in working with different banking products - across retail and commercial banking</p><p>Experience in setting up different PMO/transformational offices</p><p>Experience in Strategy execution and performance management is a plus</p><p>KPI certificates is a big advantage</p><p>Experience in managing a team of at least 5 people</p><p>Good command of written and spoken English and Arabic</p><p>Ability to work independently and handle multiple tasks and responsibilities in a deadline oriented environment with flexible working hours</p><p>Willingness to travel (required)</p><p></p></section>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>This is a re-advertisement, candidates who have already applied do not need to re-apply.<br>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.<br>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling.<br>UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.<br>Visit our website to learn more about what we do at UNICEF.<br>For every child, the right to a Future<br>The ECAMENA Regional Office leverages expertise and scale across a diverse and rapidly evolving region that is playing an increasingly important role in shaping global agendas on the realization of child rights, human capital, migration, climate, equity, and digital transformation. It supports the achievement of UNICEF s Strategic Plan results in the context of rising needs and constrained resources. The region encompasses all country typologies, including high-income, middle-income, and low-income contexts, as well as fragile and conflict-affected settings, each with distinct development trajectories and policy drivers. This requires differentiated approaches, agile business models, strategic partnerships, and strengthened risk management. The region is further shaped by ongoing challenges such as conflict, migration, economic volatility, and varying degrees of political openness and reform. At the same time, countries across the region are connected by shared challenges and opportunities, including investment in the early years, addressing learning gaps and equipping adolescents and young people with 21st-century skills, the need for resilient national systems, and the imperative to strengthen child rights governance. In this context, the ECAMENA Regional Office acts in line with the organization s value proposition for Regional Offices through: (i) strategic leadership and governance; (ii) regional and political representation and engagement; (iii) programme oversight, knowledge, and foresight; (iv) digital transformation and innovation; (v) people-centered management; (vi) financial and risk management; (vii) supply and logistics; (viii) emergency preparedness and response; (ix)communication and strategic advocacy; and (x) partnerships and financing.<br>Within this framework, the security function is a critical enabler of acceptance, access, operational continuity, and UNICEF s ability to stay and deliver across the ECAMENA region. The function provides authoritative security advice, analysis, and quality assurance to the Regional Office, Centre of Excellence, and Country Offices, enabling risk-informed decision-making in a region characterized by complex emergencies, fragile settings, cross-border risks, and evolving threats to personnel, assets, and programme delivery. In line with the ECAMENA operating model, the security function advances four mutually reinforcing areas of work: strategic security risk management; evidence-informed analysis; region-wide security mainstreaming, culture and empowerment; and inter-agency coordination. The function is supported by broader regional security capacity across the region, including this post as deputy support to the Regional Adviser Security.<br>How can you make a difference?<br>Under the direct supervision of the Regional Adviser Security (P-5), the Security Manager (P-4) serves as the Deputy to the Regional Adviser Security for the ECAMENA Regional Office and provides high-quality security leadership, analysis, and technical expertise to the Regional Office and Country Offices across the region. The post plays a leading technical role in advancing strategic security risk management, evidence-informed analysis, region-wide security mainstreaming, and inter-agency coordination across ECAMENA, while providing authoritative technical advice, within established parameters, to senior regional and country management on person-centered security risk management approaches, broader security procedures, contingency planning, preparedness, access-related strategies, compliance, and operational security requirements. The role serves as a key technical expert to Country Offices in strengthening security analysis and risk mitigation measures and contributes to reducing risks to personnel, eligible family members, premises, assets, programmes, and operations in complex and high-risk environments. The incumbent also supports regional emergency response through surge deployments, country missions, capacity building, training, and thematic analysis of insecure environments, while helping ensure that security considerations are integrated into preparedness, programme continuity, and decision-making across the diverse ECAMENA context. In the absence of the Regional Adviser Security, the post acts as Officer-in-Charge on delegated technical matters, within established parameters, to help ensure continuity of the regional security function.<br>Key functions, accountabilities and related duties/tasks<br>Within the delegated authority and organizational structure, the incumbent may hold primary, shared, or contributory accountabilities for the following major duties and key outcomes:<br>• Regional Security Risk Management, Quality Assurance, and Planning<br>• Regional Security Analysis, Technical Services and Functional Continuity<br>• Programmatic Security Analysis, Access, and Decision Support<br>• Technical Security Coordination, External Liaison, and Partnership Building<br>• Regional Security Compliance, Technical Oversight, and Risk Escalation<br>• Security Innovation, Regional Learning, and Capacity Building<br><br></div></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong> </strong> </p> <p> <strong>Job Responsibilities: </strong> </p> <ol> <li>Creating project plans and keeping plans updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality</li> <li>Ensuring that the project meets all objectives for quality and looking continuously for quality improvement and customer satisfaction. </li> <li>Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards</li> <li>Seeking and capturing lessons learned from the project and use this intelligence to improve systems, tools and processes</li> <li>Defining and developing project scope, schedule, cost and deliverables in collaboration with all concerned departments.</li> <li>Collecting, reviewing and publishing project status with regard to resources (people and cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion, and performing the process of comparing actual performance with planned performance, analyzing variances, evaluating possible alternatives and taking appropriate corrective action</li> <li>Managing customer relationship during delivery, and serving as the primary interface towards the customer in all activities related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements</li> <li>Conducting thorough risk management for all project risks and opportunities</li> <li>Creating & applying handover plans for projects upon completion and ensure all relevant project information are available & communicated to operation or technical support teams.</li> <li>Coaching, mentoring, motivating and supervising project team members and project department personnel and influencing them to take positive actions and accountability for their assigned task.</li> <li>Collaborating with other department leaders to define, prioritize, and develop projects</li> <li>Provide reporting to senior management and stakeholders</li> </ol> <p> </p> <p> </p> <p> </p> <p> <strong>Qualifications </strong> </p> <ul> <li>Bachelor s degree in Engineering, Computer Science, Information Technology, or a related field. </li> <li>Project Management Professional (PMP) or equivalent certification</li> <li>Proven experience (5+ years) in project management, preferably in technology, software, or telecommunication projects</li> <li>Basic understanding of RTLS technology or similar fields (e.g., IoT, RFID, GPS)</li> <li>Ability to quickly learn and adapt to new technologies and systems</li> <li>Excellent verbal and written communication skills</li> <li>Ability to effectively communicate with cross-functional teams, stakeholders, and customers</li> <li>Strong leadership skills with the ability to motivate and manage a diverse team</li> <li>Strong analytical and problem-solving skills</li> <li>Ability to handle complex projects, identify risks, and develop mitigation plans</li> <li>Strong organizational skills with the ability to manage multiple tasks and projects simultaneously</li> <li>Proficiency in project management tools (e.g., MS Project, JIRA, Zoho)</li> <li>Strong focus on customer satisfaction and continuous improvement</li> </ul></div></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Account Management:</strong> </p> <p> <strong> </strong> </p> <p> Build and maintain strong relationships with key clients and act as the primary point of contact for sales-related activities.</p> <p> Establish senior-level contacts with stakeholders and decision makers within assigned accounts.</p> <p> Develop a deep understanding of customer business needs, objectives, and challenges.</p> <p> Conduct regular account planning and maintain long-term customer relationships.</p> <p> </p> <p> <strong>Sales Strategy & Business Development:</strong> </p> <p> <strong> </strong> </p> <p> Develop and implement sales strategies to achieve revenue targets.</p> <p> Identify opportunities for upselling and cross-selling services.</p> <p> Manage the full sales cycle from prospecting to closing deals.</p> <p> Identify and acquire key accounts across public and private sectors in Jordan.</p> <p> </p> <p> <strong>ICT Solutions Sales:</strong> </p> <p> <strong> </strong> </p> <p>Promote and position Waseela s ICT solutions include:</p> <p> Cybersecurity solutions</p> <p> Connectivity and coverage services</p> <p> Extra-Low Voltage (ELV) systems (CCTV, Access Control, Structured Cabling)</p> <p> IoT and smart technology solutions.</p> <p> <br> </p> <p> <strong>Customer Needs Analysis:</strong> </p> <p> <strong> </strong> </p> <p> Conduct needs assessments to understand client requirements.</p> <p> Work with presales and technical teams to design suitable solutions.</p> <p> Propose tailored ICT solutions addressing customer challenges.</p> <p> </p> <p> <strong>Sales Presentations & Negotiation:</strong> </p> <p> <strong> </strong> </p> <p> Deliver sales presentations to decision makers.</p> <p> Prepare proposals, quotations, and commercial offers.</p> <p> Negotiate contracts, pricing, and commercial terms.</p> <p> Participate in tenders and ensure submission deadlines are met.</p> <p> </p> <p> <strong>Market Intelligence:</strong> </p> <p> <strong> </strong> </p> <p> Maintain strong awareness of the Jordanian ICT market and competitive landscape.</p> <p> Identify industries and sectors with high growth potential.</p> <p> Monitor emerging technologies and market trends.</p> <p> </p> <p> <strong>Collaboration:</strong> </p> <p> <strong> </strong> </p> <p> Work closely with internal teams including presales, systems engineering, marketing, PMO, and operations to ensure successful delivery of solutions.</p> <p> </p> <p> <strong>Sales Reporting & Administration:</strong> </p> <p> <strong> </strong> </p> <p> Maintain accurate sales pipelines and customer records using CRM systems.</p> <p> Prepare sales forecasts and performance reports for management.</p> <p> Ensure compliance with company commercial policies and internal processes.</p></div></section>
Ernst & Young AE
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Senior Manager Tax Technology & Transformation (TTT)</p><p>The opportunity</p><p>Join EY MENA s Tax Technology & Transformation (TTT) team as a Senior Manager. This leadership role is responsible for shaping and delivering tax transformation and tax technology engagements across Corporate Tax, Indirect Tax and Accounting Compliance & Reporting. You will lead end-to-end workstreams spanning process redesign, data & analytics, solution architecture, AI enablement and change adoption.</p><p>Your key responsibilities</p><p>Lead multi-disciplinary workstreams from initiation through stabilization, driving governance, solution design, analytics delivery, eInvoicing transformation, AI-enabled use cases and change management. Coach teams, manage stakeholders and ensure high-quality outcomes across requirements, testing, deployment and adoption.</p><p>Skills and attributes for success</p><p>A strategic and client-facing leader who excels in governance, stakeholder management, transformation delivery, coaching and driving measurable business outcomes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To qualify for the role</p><p>Typically 12+ years of experience in tax transformation, tax technology, finance/compliance transformation or management consulting. Proven experience leading workstreams and teams on complex transformation programs. Strong capability with Alteryx, Tableau and SQL for analytics-led delivery. Experience with solution architecture alignment and software delivery lifecycle governance. Strong change leadership and stakeholder management skills.</p><p>Ideally, you ll also have</p><p>Experience delivering eInvoicing and digital tax reporting programs. Experience leading AI/GenAI-enabled business capabilities. Relevant tax, project/program management, architecture, data/AI or change management credentials.</p><p>What we look for</p><p>Leaders who can connect business, tax and technology objectives, inspire high-performing teams and consistently deliver transformation outcomes for clients.</p><p></p></section>
Norwegian Refugee Council (NRC)
Jordan - Amman
<p ><u><span ><span ><span >What we are looking for</span></span></span></u></p>
<p ><span ><span >Are you a strategic Monitoring, Evaluation, Accountability and Learning (MEAL) leader who thrives on turning data into better decisions? Do you believe that local partnerships, evidence, and community voices should drive humanitarian action? We're looking for someone who combines technical excellence with strategic thinking and a passion for partnership. You will need to have sound knowledge and experience with systems within a well established international organisation preferably from humanitarian/ development sectors. </span></span></p>
<p ><u><span ><span ><span >What you will do</span></span></span></u></p>
<p ><span ><span >As the MEAL Manager, you will provide strategic leadership for Monitoring, Evaluation, Accountability and Learning across the Human Mobility Hub and its partner-led programmes. Working within a dynamic multi-country matrix structure, you will lead the development of MEAL systems, strengthen partner capacity, champion accountability to affected communities, and ensure evidence and learning drive programme quality and strategic decision-making. You'll collaborate closely with programme teams, partners, senior leadership, and NRC's Global MEAL Unit to embed a culture of learning, innovation, and continuous improvement.</span></span></p>
<p ><u><span ><span ><span >In this position you will:</span></span></span></u></p>
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<p ><span ><span >Lead the design, implementation and continuous improvement of MEAL strategies, systems, standards and SOPs across the Human Mobility Hub.</span></span></p>
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<p ><span ><span >Strengthen the quality of partner-led programmes through technical guidance, quality assurance, and capacity development.</span></span></p>
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<p ><span ><span >Develop learning agendas, evaluations, and evidence generation that influence programme adaptation and organisational strategy.</span></span></p>
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<p ><span ><span >Champion accountability by strengthening community feedback mechanisms and ensuring communities' voices shape programme decisions.</span></span></p>
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<p ><span ><span >Support proposal development, logframes, theories of change, indicators, and MEAL budgets for donor-funded programmes.</span></span></p>
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<p ><span ><span >Build and facilitate a vibrant MEAL Community of Practice that promotes peer learning and harmonised approaches across partners.</span></span></p>
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<p ><span ><span >Promote ethical data management, safeguarding, data protection, and Safe & Inclusive Programming throughout all MEAL processes.</span></span></p>
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<p ><span ><span >Lead the rollout of digital MEAL systems and information management platforms that improve programme quality and reporting.</span></span></p>
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<p ><span ><span >Mentor and coach MEAL staff and partners while fostering a culture of collaboration, innovation, and continuous learning.</span></span></p>
</li>
</ul>
<p ><u><span ><span ><span >What you will bring</span></span></span></u></p>
<ul >
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<p ><span ><span >At least 6 years of progressive MEAL experience, including 3 years in a management role within an international NGO.</span></span></p>
</li>
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<p ><span ><span >Experience supporting humanitarian or displacement programmes in complex or post-conflict environments.</span></span></p>
</li>
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<p ><span ><span >Strong expertise in monitoring, evaluation, research, accountability, learning, and information management.</span></span></p>
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<p ><span ><span >Demonstrated experience working with local partners and strengthening partner-led MEAL systems.</span></span></p>
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<p ><span ><span >Excellent analytical skills and the ability to transform complex data into actionable insights.</span></span></p>
</li>
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<p ><span ><span >Experience with digital data collection platforms, programme evaluations, and evidence generation.</span></span></p>
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<p ><span ><span >Strong facilitation, coaching, and stakeholder engagement skills.</span></span></p>
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<p ><span ><span >Fluency in English and Arabic (French is an advantage).</span></span></p>
</li>
</ul>
<p ><span ><span >Please download </span></span><a href="https://norwegianrefugeecouncil.sharepoint.com/:w:/s/JDsforNRCPeople/IQDuS3wLePOuR7Qz9nOe9yFwAV1pNlADuiJ5DQqBE4B45h8?e=gnB0TJ" ><span ><span >the detailed job description</span></span></a><span ><span > to learn more about the position.</span></span></p>
<p ><u><span ><span ><span >What we offer</span></span></span></u></p>
<ul >
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<p ><span ><span >Duty station: Amman, Jordan; Damascus, Syria; Beirut, Lebanon; Tunis, Tunisia</span></span></p>
</li>
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<p ><span ><span >Fixed term contract: 6 months (possibility of renewal based on availability of funding)</span></span></p>
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<p ><span ><span >Travel: 30% to areas of operation.</span></span></p>
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<p ><span ><span >Salary/benefits: Grade 9 on NRC's grading structure. </span></span></p>
</li>
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<p ><span ><span >NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p>
</li>
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<p ><span ><span >We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p>
</li>
</ul>
<p ><a href="https://www.nrc.no/career/what-we-offer/" ><span ><span >Find out more about the benefits of working for NRC</span></span></a></p>
<p ><span ><span >Important information about the application process</span></span></p>
<ul >
<li class="ortl-align-justify" >
<p ><span ><span >We invite applications from qualified candidates matching the profile. Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></p>
</li>
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<p ><span ><span >Please ensure you attach copies of your academic and professional certificates. </span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></span></p>
</li>
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<p ><span ><span >When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></p>
</li>
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<p ><span ><span >Submit your application and CV in English, taking care to attach your latest CV.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></span></p>
</li>
</ul>
<p ><span ><span ><span >Why NRC?</span></span></span></p>
<p ><span ><span >At NRC, you'll join one of the world's leading humanitarian organisations, recognised for its commitment to principled action, innovation, and localisation.</span></span></p>
<p ><span ><span >This role offers the opportunity to:</span></span></p>
<ul >
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<p ><span ><span >Influence the future of humanitarian programming across North Africa.</span></span></p>
</li>
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<p ><span ><span >Work alongside diverse local partners to strengthen locally led responses.</span></span></p>
</li>
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<p ><span ><span >Lead strategic learning that shapes organisational decision-making beyond the pilot phase.</span></span></p>
</li>
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<p ><span ><span >Collaborate with global technical experts and contribute to advancing NRC's MEAL practices worldwide.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Make a tangible difference in the lives of people affected by displacement and migration.</span></span></p>
</li>
</ul>
<p ><span ><span >If you're ready to lead with evidence, inspire learning, and help shape the future of humanitarian action, apply today. Apply now and be part of building smarter, more accountable, and locally led humanitarian responses.</span></span></p>
<p ><span ><span >The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p>
<p ><a href="https://vimeo.com/736782633" ><span ><span >Watch this short video</span></span></a><span ><span > to see NRC in action.</span></span></p>
<p ><span ><span >We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p>
<ul >
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<p ><span ><span >do demanding and professional work, often in challenging contexts</span></span></p>
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<p ><span ><span >join a work culture that empowers every employee to share ideas and take responsibility</span></span></p>
</li>
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<p ><span ><span >be part of a welcoming and supportive community committed to human dignity</span></span></p>
</li>
</ul>
<p ><a href="https://www.nrc.no/" ><span ><span >Learn more about NRC</span></span></a></p>
<p ><a href="https://www.nrc.no/globalassets/pdf/reports/human-mobility-hub/human-mobility-hub.pdf" ><span ><span >Learn more about the Human Mobility Hub </span></span></a></p>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide strategic leadership and oversight of grants management for NRC's Human Mobility Hub (HMH) by ensuring donor compliance, delivering high-quality proposal development and reporting, strengthening project cycle management. The role is also responsible for supporting resource mobilization and donor engagement, and building partner capacity to achieve accountable, high-quality programming and sustainable portfolio growth. Key roles and responsibilities: • Lead Grants and Compliance Management: Ensure compliance with NRC policies, Programme Cycle Management (PCM) framework, donor regulations, and audit requirements while strengthening internal grants management systems, processes, SOPs, and documentation. • Coordinate Proposal Development and Donor Reporting: Lead the development of high-quality concept notes and proposals, coordinate project revisions, oversee donor reporting processes, and ensure consistency, quality, and compliance between narrative and financial reports. • Strengthen Partnership and Contract Management: Lead partner due diligence, organizational assessments, agreements, contract management, and implementation of partnership management systems while supporting partners to access funding opportunities. • Build Organisational Capacity and Knowledge Management: Provide technical guidance, training, and capacity strengthening for staff and partners on grants management, donor compliance, proposal/report writing, and conduct field visits to monitor implementation and support learning. • Drive Resource Mobilization and External Engagement: Support fundraising strategy development, identify and pursue new funding opportunities, coordinate donor engagement, represent the organization in donor and coordination forums, and collaborate with regional teams to expand funding and programming opportunities. What you will bring • Five years of relevant experience in donor relations and grants management within a relevant context (e.g., with institutional humanitarian and development donors); • Experience working in complex environments and with Displacement affected people; • Good understanding of donor rules and regulations Knowledge of institutional donors rules, regulations, priorities, and compliance requirements notably NMFA, Norad, SDC, ECHO, Dutch MFA, etc; • Proven skills and experience in report and proposal development and working with multiple donors; • Good personal organisational skills, including time management, and ability to meet deadlines and work under pressure; • Willingness to travel to areas of HMH operations; • Excellent written and oral communication skills in English and Arabic. Context related skills, knowledge and experience • Strong knowledge of the context in Middle East and/or North Africa. • Experience in working alongside local actors and partners, shifting power to a more local level. • Significant experience in managing coordination and communication within multipart or complex environments, alongside excellent interpersonal abilities; • Expertise in cross-functional management environments, coupled with exceptional teamwork abilities; with good cultural awareness and sensitivity; • Ability to work under pressure, independently and with limited supervision; • Able to demonstrate experience of writing high quality reports and proposals; • Able to demonstrate experience of contributing to positive organisational change; • Knowledge of the NGO operations and the dynamics of the humanitarian sector in the Middle East and North Africa; • Fluency in French is a strong asset. Please download the detailed job description to learn more about the position. What we offer • Duty station: Amman Jordan • Fixed term contract: Fixed term, 6 months (possibility of renewal based on availability of funding) • Travel: 30% within the areas of operations (Egypt) • Salary/benefits: Grade 9 on NRC's grading structure. • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. • We think outside the box, encourage ideas, and give responsibility to all employees at all levels.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Candidates experienced in grants management and donor relations within the humanitarian /development sectors, within an international organization.</li><li>Knowledge and experience working with institutional donor rules and regulations, and compliance requirements notably NMFA, Norad, SDC, ECHO, Dutch MFA, etc.</li><li>This position will also require solid experience with systems.</li><li>Experience working with local partners would be a great advantage.</li><li>Applicants must be legally eligible to work in Amman Jordan, we are unable to provide work permits or visa sponsorships for this position.</li><li>Five years of relevant experience in donor relations and grants management within a relevant context (e.g., with institutional humanitarian and development donors);</li><li>Experience working in complex environments and with Displacement affected people;</li><li>Good understanding of donor rules and regulations Knowledge of institutional donors rules, regulations, priorities, and compliance requirements notably NMFA, Norad, SDC, ECHO, Dutch MFA, etc;</li><li>Proven skills and experience in report and proposal development and working with multiple donors;</li><li>Good personal organisational skills, including time management, and ability to meet deadlines and work under pressure;</li><li>Willingness to travel to areas of HMH operations;</li><li>Excellent written and oral communication skills in English and Arabic.</li><li>Strong knowledge of the context in Middle East and/or North Africa.</li><li>Experience in working alongside local actors and partners, shifting power to a more local level.</li><li>Significant experience in managing coordination and communication within multipart or complex environments, alongside excellent interpersonal abilities;</li><li>Expertise in cross-functional management environments, coupled with exceptional teamwork abilities; with good cultural awareness and sensitivity;</li><li>Ability to work under pressure, independently and with limited supervision;</li><li>Able to demonstrate experience of writing high quality reports and proposals;</li><li>Able to demonstrate experience of contributing to positive organisational change;</li><li>Knowledge of the NGO operations and the dynamics of the humanitarian sector in the Middle East and North Africa;</li><li>Fluency in French is a strong asset.</li></ul><p></p></section>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p><p>CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide strategic leadership and oversight of grants management for NRC's Human Mobility Hub (HMH) by ensuring donor compliance, delivering high-quality proposal development and reporting, strengthening project cycle management. The role is also responsible for supporting resource mobilization and donor engagement, and building partner capacity to achieve accountable, high-quality programming and sustainable portfolio growth.</p><p>Key roles and responsibilities:</p><ul><li>Lead Grants and Compliance Management: Ensure compliance with NRC policies, Programme Cycle Management (PCM) framework, donor regulations, and audit requirements while strengthening internal grants management systems, processes, SOPs, and documentation.</li><li>Coordinate Proposal Development and Donor Reporting: Lead the development of high-quality concept notes and proposals, coordinate project revisions, oversee donor reporting processes, and ensure consistency, quality, and compliance between narrative and financial reports.</li><li>Strengthen Partnership and Contract Management: Lead partner due diligence, organizational assessments, agreements, contract management, and implementation of partnership management systems while supporting partners to access funding opportunities.</li><li>Build Organisational Capacity and Knowledge Management: Provide technical guidance, training, and capacity strengthening for staff and partners on grants management, donor compliance, proposal/report writing, and conduct field visits to monitor implementation and support learning.</li><li>Drive Resource Mobilization and External Engagement: Support fundraising strategy development, identify and pursue new funding opportunities, coordinate donor engagement, represent the organization in donor and coordination forums, and collaborate with regional teams to expand funding and programming opportunities.</li></ul><p>What you will bring</p><ul><li>Five years of relevant experience in donor relations and grants management within a relevant context (e.g., with institutional humanitarian and development donors);</li><li>Experience working in complex environments and with Displacement affected people;</li><li>Good understanding of donor rules and regulations</li><li>Knowledge of institutional donors rules, regulations, priorities, and compliance requirements notably NMFA, Norad, SDC, ECHO, Dutch MFA, etc;</li><li>Proven skills and experience in report and proposal development and working with multiple donors;</li><li>Good personal organisational skills, including time management, and ability to meet deadlines and work under pressure;</li><li>Willingness to travel to areas of HMH operations;</li><li>Excellent written and oral communication skills in English and Arabic.</li></ul><p>Context related skills, knowledge and experience</p><ul><li>Strong knowledge of the context in Middle East and/or North Africa.</li><li>Experience in working alongside local actors and partners, shifting power to a more local level.</li><li>Significant experience in managing coordination and communication within multipart or complex environments, alongside excellent interpersonal abilities;</li><li>Expertise in cross-functional management environments, coupled with exceptional teamwork abilities; with good cultural awareness and sensitivity;</li><li>Ability to work under pressure, independently and with limited supervision;</li><li>Able to demonstrate experience of writing high quality reports and proposals;</li><li>Able to demonstrate experience of contributing to positive organisational change;</li><li>Knowledge of the NGO operations and the dynamics of the humanitarian sector in the Middle East and North Africa;</li><li>Fluency in French is a strong asset.</li></ul><p>Please download the detailed job description to learn more about the position.</p><p>What we offer</p><ul><li>Duty station: Amman Jordan</li><li>Fixed term contract: Fixed term, 6 months (possibility of renewal based on availability of funding)</li><li>Travel: 30% within the areas of operations (Egypt)</li><li>Salary/benefits: Grade 9 on NRC's grading structure.</li></ul><p>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</p><p>Find out more about the benefits of working for NRC</p><p>Important information about the application process</p><ul><li>We invite applications from qualified candidates matching the profile.</li><li>Applicants must be legally eligible to work in Amman Jordan, we are unable to provide work permits or visa sponsorships for this position.</li><li>Please ensure you attach copies of your academic and professional certificates.</li><li>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</li><li>When creating your profile, include your full name as given on your passport.</li><li>Complete all the system-required fields for experience, employment history and education.</li><li>Submit your application and CV in English, taking care to attach your latest CV.</li><li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.</li><li>Unsolicited applications not related to this specific job advertisement will not be considered.</li><li>Only shortlisted candidates will be contacted.</li><li>We receive many applicants for each vacant position.</li></ul><p>Why NRC?</p><p>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year. Watch this short video to see NRC in action. We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</p><ul><li>do demanding and professional work, often in challenging contexts</li><li>join a work culture that empowers every employee to share ideas and take responsibility</li><li>be part of a welcoming and supportive community committed to human dignity</li></ul><p>Learn more about NRC</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates experienced in grants management and donor relations within the humanitarian /development sectors, within an international organization. Knowledge and experience working with institutional donor rules and regulations, and compliance requirements notably NMFA, Norad, SDC, ECHO, Dutch MFA, etc. This position will also require solid experience with systems. Experience working with local partners would be a great advantage. Applicants must be legally eligible to work in Amman Jordan, we are unable to provide work permits or visa sponsorships for this position.</p><p>What you will bring</p><ul><li>Five years of relevant experience in donor relations and grants management within a relevant context (e.g., with institutional humanitarian and development donors);</li><li>Experience working in complex environments and with Displacement affected people;</li><li>Good understanding of donor rules and regulations</li><li>Knowledge of institutional donors rules, regulations, priorities, and compliance requirements notably NMFA, Norad, SDC, ECHO, Dutch MFA, etc;</li><li>Proven skills and experience in report and proposal development and working with multiple donors;</li><li>Good personal organisational skills, including time management, and ability to meet deadlines and work under pressure;</li><li>Willingness to travel to areas of HMH operations;</li><li>Excellent written and oral communication skills in English and Arabic.</li></ul><p>Context related skills, knowledge and experience</p><ul><li>Strong knowledge of the context in Middle East and/or North Africa.</li><li>Experience in working alongside local actors and partners, shifting power to a more local level.</li><li>Significant experience in managing coordination and communication within multipart or complex environments, alongside excellent interpersonal abilities;</li><li>Expertise in cross-functional management environments, coupled with exceptional teamwork abilities; with good cultural awareness and sensitivity;</li><li>Ability to work under pressure, independently and with limited supervision;</li><li>Able to demonstrate experience of writing high quality reports and proposals;</li><li>Able to demonstrate experience of contributing to positive organisational change;</li><li>Knowledge of the NGO operations and the dynamics of the humanitarian sector in the Middle East and North Africa;</li><li>Fluency in French is a strong asset.</li></ul><p></p></section>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Responsible for The St Regis Amman and W Amman hotels laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES </strong> </p>
<p> </p>
<p> <strong>Managing Department Operations and Budgets</strong> </p>
<p> Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p>
<p> Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</p>
<p> Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</p>
<p> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p>
<p> Ensures consistent workflow to minimize peaks and valleys in production.</p>
<p> Brings issues to the attention of the department manager and Human Resources as necessary.</p>
<p> Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</p>
<p> Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.</p>
<p> Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</p>
<p> Orders cleaning supplies and uniforms within budget.</p>
<p> Understands the impact of department s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.</p>
<p> Participates in the management of department s controllable expenses to achieve or exceed budgeted goals.</p>
<p> Works effectively with the Engineering department on Laundry equipment maintenance needs.</p>
<p> Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p>
<p> Operates all department equipment as necessary and reports malfunctions.</p>
<p> Develops, maintains and uses effective back-up plans for breakdowns.</p>
<p> Evaluates and implements new techniques, supplies and equipment.</p>
<p> </p>
<p> <strong>Leading Discipline Teams</strong> </p>
<p> Ensuring and maintaining the productivity level of employees.</p>
<p> Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encouraging and building mutual trust, respect, and cooperation among team members.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> </p>
<p> <strong>Providing and Ensuring Exceptional Customer Service</strong> </p>
<p> Providing services that are above and beyond for customer satisfaction and retention.</p>
<p> Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Sets a positive example for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resources Activities</strong> </p>
<p> Ensuring employee success and event success recognitions are taking place in all shifts.</p>
<p> Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p>
<p> Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.</p>
<p> Supervises staffing levels to ensure that operational needs and financial objectives are met.</p>
<p> Effectively schedules employees to business demands and tracks employee time and attendance.</p>
<p> Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Manages employee progressive discipline procedures.</p>
<p> Manages the employee performance appraisal process.</p>
<p> Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p>
<p> Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.</p></div></div></section>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Day-to-Day Operations</strong> </p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p>
<p> Ensures compliance with all applicable laws and regulations.</p>
<p> Ensures compliance with food handling and sanitation standards.</p>
<p> Ensures staff understands local, state and Federal liquor laws.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Establishes guidelines so employees understand expectations and parameters.</p>
<p> Monitors alcohol beverage service in compliance with local laws.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Ensures corrective action is taken to continuously improve service results.</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p>
<p> Ensures employees receive on-going training to understand guest expectations.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Strives to improve service performance.</p>
<p> Ensures recognition is taking place across areas of responsibility.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p>
<p> </p>
</div>
<div>
</div>
<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Operations Management</strong></p><ul><li>Supervise and coordinate the daily operations of the Lounge, ensuring smooth service flow in alignment with Fairmont s service standards.</li><li>Ensure the lounge s ambiance, cleanliness, and presentation reflect the brand s refined image.</li><li>Monitor product quality and consistency across all food and beverage offerings.</li><li>Work closely with the culinary and bar teams to curate and update menus that meet guest preferences and brand positioning.</li><li>Ensure all opening, closing, and cash handling procedures are properly followed.</li></ul><p><strong>Guest Experience</strong></p><ul><li>Create a personalized and memorable experience for each guest, anticipating their needs and preferences.</li><li>Maintain a strong presence on the floor during service, engaging with guests and addressing feedback promptly.</li><li>Handle guest complaints with professionalism and empathy, turning moments of service recovery into positive experiences.</li><li>Build and maintain strong relationships with repeat and VIP guests, ensuring consistent loyalty to the Fairmont brand.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Recruit, train, and mentor a high-performing Lounge team committed to excellence in service.</li><li>Conduct regular briefings, ensuring team members are well-informed about hotel promotions, service expectations, and operational goals.</li><li>Foster a positive work environment that emphasizes teamwork, respect, and continuous improvement.</li><li>Conduct regular performance reviews and support staff development through coaching and training initiatives.</li></ul><p><strong>Financial & Administrative</strong></p><ul><li>Manage the Lounge s financial performance by monitoring budgets, controlling costs, and maximizing revenue opportunities.</li><li>Prepare monthly reports and forecasts for management review.</li><li>Implement effective upselling and suggestive selling strategies to increase average checks.</li><li>Oversee inventory control, procurement, and stock management to minimize waste and maintain cost efficiency.</li></ul><p><strong>Compliance & Standards</strong></p><ul><li>Ensure full compliance with local health, hygiene, and safety regulations, as well as Accor and Fairmont brand standards.</li><li>Conduct regular inspections to ensure compliance with HACCP and cleanliness protocols.</li><li>Maintain operational readiness for brand audits and LQA (Leading Quality Assurance) evaluations.</li><li>Support Accor s Planet 21 sustainability program through responsible resource management and eco-friendly practices.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or degree in Hospitality Management or a related field.</li><li>Minimum 3 5 years of experience in a supervisory or managerial role within a luxury hotel or Top luxury lounge/bar.</li><li>Strong knowledge of beverage service, mixology, and premium product offerings.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in POS systems and Microsoft Office applications.</li><li>Fluent in English; additional languages are an advantage.</li></ul><p></p></section>
Jordan - Amman
<p><h4>Job summary</h4>
<p>Responsible for The St Regis Amman and W Amman hotels laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing department operations and budgets</strong></p>
<ul>
<li>Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li>
<li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li>
<li>Ensures consistent workflow to minimize peaks and valleys in production.</li>
<li>Brings issues to the attention of the department manager and Human Resources as necessary.</li>
<li>Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</li>
<li>Supervises daily laundry shift operations and ensures compliance with all policies, standards and procedures.</li>
<li>Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</li>
<li>Orders cleaning supplies and uniforms within budget.</li>
<li>Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.</li>
<li>Works effectively with the Engineering department on laundry equipment maintenance needs.</li>
<li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</li>
<li>Operates all department equipment as necessary and reports malfunctions.</li>
<li>Develops, maintains and uses effective back-up plans for breakdowns.</li>
<li>Evaluates and implements new techniques, supplies and equipment.</li>
</ul>
<p><strong>Leading discipline teams</strong></p>
<ul>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encouraging and building mutual trust, respect, and cooperation among team members.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<p><strong>Providing and ensuring exceptional customer service</strong></p>
<ul>
<li>Providing services that are above and beyond for customer satisfaction and retention.</li>
<li>Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
</ul>
<p><strong>Managing and conducting human resources activities</strong></p>
<ul>
<li>Ensuring employee success and event success recognitions are taking place in all shifts.</li>
<li>Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.</li>
<li>Supervises staffing levels to ensure that operational needs and financial objectives are met.</li>
<li>Effectively schedules employees to business demands and tracks employee time and attendance.</li>
<li>Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Manages the employee performance appraisal process.</li>
<li>Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li>
<li>Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>