Public relations delegate Jobs
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<h2 class="h5">Job description</h2>
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<p><span>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p><br><p><span><strong><em>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p><br><br>Senior Marketing Executive<strong>About the Role</strong><p>Careem is looking for a&nbsp;<span>Senior Marketing Executive</span>&nbsp;to own marketing for the Tenants vertical — a fast-growing business line within Careem Ventures. Based in Amman and operating across the UAE and Jordan, you'll drive the marketing strategy end-to-end, from planning through execution, working closely with country and regional teams.</p><br><p>This is a senior, hands-on role for someone who can think strategically and stay close to execution in a fast-moving, entrepreneurial environment. You'll have real ownership, real impact, and direct visibility with Ventures leadership.</p><br><strong>&nbsp;What You'll Do</strong><ul><li><span>Own the vertical marketing strategy</span>&nbsp;for Tenants across the UAE and Jordan, aligned with Ventures and broader business objectives</li><li><span>Build and execute go-to-market and always-on plans</span>&nbsp;spanning brand, performance, lifecycle, and partnership marketing</li><li><span>Drive customer acquisition, retention, and engagement</span>&nbsp;through data-informed, multi-channel campaigns — digital, performance, CRM, social, and offline/BTL</li><li><span>Localize messaging and strategy</span>&nbsp;to reflect the distinct dynamics of the UAE and Jordan markets</li><li><span>Partner cross-functionally</span>&nbsp;with product, growth, operations, and country teams to align</li></ul><br><br><p>marketing with business priorities and launch plans</p><br><ul><li><span>Manage the vertical's marketing budget</span>, tracking ROI and optimizing spend across channels and markets</li><li><span>Define and report on key marketing and growth KPIs</span>, delivering performance insights to Ventures leadership</li><li><span>Brief, manage, and evaluate external agencies and partners</span>&nbsp;— creative, media, and PR — as needed</li><li><span>Stay close to the market</span>&nbsp;— monitoring competitor activity, trends, and customer insights across both markets to continuously sharpen strategy</li></ul>What You'll Need<ul><li><span>4+ years of marketing experience</span>, ideally with exposure to the UAE and/or Jordan markets in tech, e-commerce, marketplaces, or a related high-growth industry</li><li><span>Proven ownership of marketing strategy</span>&nbsp;with a track record of delivering measurable growth results for a product, vertical, or business unit</li><li><span>Strong command of brand and performance marketing</span>, with hands-on experience across digital channels</li><li><span>Data fluency</span>&nbsp;— comfortable shaping strategy and proving impact through marketing and growth metrics</li><li><span>Excellent stakeholder management skills</span>, with the ability to work cross-functionally across product, growth, and country teams</li><li><span>Fluent English</span>&nbsp;(written and spoken)</li></ul><br><br><p><strong>What we’ll provide you</strong></p><br><p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p><br><ul><li>Work and learn from great minds by joining a community of inspiring colleagues.</li><li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li><li>Explore new opportunities to learn and grow every day.</li><li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li><li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul><p>&nbsp;</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Account Management:</strong> </p> <p> <strong> </strong> </p> <p> Build and maintain strong relationships with key clients and act as the primary point of contact for sales-related activities.</p> <p> Establish senior-level contacts with stakeholders and decision makers within assigned accounts.</p> <p> Develop a deep understanding of customer business needs, objectives, and challenges.</p> <p> Conduct regular account planning and maintain long-term customer relationships.</p> <p> </p> <p> <strong>Sales Strategy & Business Development:</strong> </p> <p> <strong> </strong> </p> <p> Develop and implement sales strategies to achieve revenue targets.</p> <p> Identify opportunities for upselling and cross-selling services.</p> <p> Manage the full sales cycle from prospecting to closing deals.</p> <p> Identify and acquire key accounts across public and private sectors in Jordan.</p> <p> </p> <p> <strong>ICT Solutions Sales:</strong> </p> <p> <strong> </strong> </p> <p>Promote and position Waseela s ICT solutions include:</p> <p> Cybersecurity solutions</p> <p> Connectivity and coverage services</p> <p> Extra-Low Voltage (ELV) systems (CCTV, Access Control, Structured Cabling)</p> <p> IoT and smart technology solutions.</p> <p> <br> </p> <p> <strong>Customer Needs Analysis:</strong> </p> <p> <strong> </strong> </p> <p> Conduct needs assessments to understand client requirements.</p> <p> Work with presales and technical teams to design suitable solutions.</p> <p> Propose tailored ICT solutions addressing customer challenges.</p> <p> </p> <p> <strong>Sales Presentations & Negotiation:</strong> </p> <p> <strong> </strong> </p> <p> Deliver sales presentations to decision makers.</p> <p> Prepare proposals, quotations, and commercial offers.</p> <p> Negotiate contracts, pricing, and commercial terms.</p> <p> Participate in tenders and ensure submission deadlines are met.</p> <p> </p> <p> <strong>Market Intelligence:</strong> </p> <p> <strong> </strong> </p> <p> Maintain strong awareness of the Jordanian ICT market and competitive landscape.</p> <p> Identify industries and sectors with high growth potential.</p> <p> Monitor emerging technologies and market trends.</p> <p> </p> <p> <strong>Collaboration:</strong> </p> <p> <strong> </strong> </p> <p> Work closely with internal teams including presales, systems engineering, marketing, PMO, and operations to ensure successful delivery of solutions.</p> <p> </p> <p> <strong>Sales Reporting & Administration:</strong> </p> <p> <strong> </strong> </p> <p> Maintain accurate sales pipelines and customer records using CRM systems.</p> <p> Prepare sales forecasts and performance reports for management.</p> <p> Ensure compliance with company commercial policies and internal processes.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Senior Contributions Officer reports to the Head External Relations Services Section, (P4). The incumbent of this post provides direct supervision to a number of professional and/or general services staff members. Responsibilities Plans, develops and manages the operations of the Contributions team, including managing the preparation and maintenance of accurate and updated records and data analytics on Agency-wide donor contributions (regular and special contributions, solicited, pledged or contributions received from public and private sources. Oversees the preparation of tailored reports and donor contributions data for specific internal and external audiences, including mid-year Emergency Appeals Report, Annual Operation Report, Annual Financial Statements, Working Group Financing UNRWA (WGFU) and UNRWA s website; manages the preparation of contribution data to support the External Relations and Communications Department (ERCD) outreach efforts and inputs to governing bodies (AdCom) reporting / response to queries such as, historical contribution information and trends, comparative statistics, donor ranking and contribution charts and dashboards; prepares and ensures up to date records and contribution statistics for ERCD inputs to the Agency Resource Mobilization Strategy (RMS) and MidTerm Strategy (MTS), including updated tables for Multi-Year Agreements, funded Priority Projects, comparative tables and charts. Works closely with the Finance Department (Treasury, Accounts and Budget Divisions) to ensure appropriate recording of Agency contributions and reconciliation of records; oversees the Agency s donor funding reports (forecasts, confirmed and received) including cash inflow in coordination with Partnerships Division and certifies accuracy of donor contributions records as needed; plans and manages the month-end and year-end closure activities, including closure instructions, time schedules and activities; follows up on related activities with concerned parties to ensure timely preparation of contribution status and relevant reports. Provides Agency-wide guidance and recommendations to ERCD, Field Offices and Finance Department on contributions pledged, received and in the pipeline; provides advice and recommends corrective actions to amend recordings, where necessary; follows up on all contributions received at Fields and Headquarters. Participates and significantly contributes to the development of ERCD s work plan and provides performance evaluation tools; initiates, reviews and coordinates amendments, as necessary, to various reports, Finance Manual and Finance Technical Instructions used Agency-wide in view of the new contributions related to ERP processes; reviews all aspects of the Grant Module/REACH and participates in the development and implementation of improved systems and procedures. Liaises with the relevant staff to respond to ad-hoc queries from donor representatives and missions on contributions, such as receipts for contributions, bank details, relevant statistics and other relevant information; requests, as necessary, additional information from Departments, Field Offices, Representative Offices, National Committees to maintain accurate and up-to-date records and statistics of the Agency s contributions; provides immediate support to ERCD staff for meetings with representatives of donors, and participates in such meetings when required. Ensures the recording of contributions is in line with donor requirements, including working closely with the Partnerships Division and Senior Projects Officers at HQs and Projects Officers at the field level to obtain necessary information; follows up on forecasted pledges and disbursement dates for recorded contributions, including monitoring contribution receivables. As the Financial Tracking Service (FTS) focal point, manages submission to OCHA/FTS, concerning the Agency s humanitarian contributions and ensures the accuracy of FTS reported figures; oversees compiled information regarding Field Offices and Budget allocation of emergency appeals contributions, follows and requests FTS to make amendments when necessary, in case of mis-reporting by other parties. Acts as ERCD focal point for internal and external audit requests, including providing input, preparing replies and providing supporting documents in addition to compiling replies from other ERCD divisions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Planning and organizing ii. Applying Technical Expertise iii. Deciding and Initiating Action Leadership (as applicable) i. Leading and Supervising ii. Delivering Results</p><p></p></section>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Outlet Manager is responsible for overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue (In-Room Dining (IRD) and All Day Dining).</p>
<h4>What you will do</h4>
<ul>
<li>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.</li>
<li>Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control.</li>
<li>Supervise the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li>
<li>Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed.</li>
<li>Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience.</li>
<li>Work closely with the Assistant Director of Food and Beverage, Director of Food & Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price.</li>
<li>Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience.</li>
<li>Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in room placement.</li>
<li>Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments.</li>
<li>Participate in regular team meetings and ongoing training programs to ensure service excellence.</li>
<li>Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service.</li>
<li>Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere.</li>
<li>Adhere to the company policies, grooming standards, and performance expectations.</li>
<li>Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>High school / diploma degree or equivalent experience.</li>
<li>A minimum of 5 years of experience in restaurant management or similar roles.</li>
<li>Excellent verbal communication skills in both Arabic and English languages.</li>
<li>Financial acumen.</li>
<li>Attention to details.</li>
<li>Ability to resolve issues and handle service recovery effectively.</li>
<li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li>
<li>Must be able to work all shifts including AMs, PMs, weekends, and holidays.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee travel program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li>
<li>Many other perks provided by the company.</li>
</ul>
<h4>Schedule & hours:</h4>
<p>Full time job.<br>
Scheduled days and times may vary based on need.<br>
Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<span>Your mission is to be the engineer your team looks to for direction.<br> You will solve the complex problems in your team's domain independently, and you will raise the bar for everyone around you, in the code that ships, the tests that guard it, and the standards the team holds itself to.<br> DZ moves fast on a surface where mistakes cost real money: instant digital-goods fulfilment, live payments, chargeback exposure.<br> This role is about owning your team's domain deeply enough that speed and correctness stop being a trade-off.<br> What you'll do Own significant features and services end to end in your team's domain, architecting them with well-accepted patterns for iterative, autonomous development and future scale, applying bounded contexts and minimising cross-service dependencies so failures stay contained.<br> Consistently ship production-ready, self-documenting code, and set the team's standard for AI-assisted development: treat generated code like a peer PR, catch the subtly and confidently wrong output, and know when writing it by hand is faster and safer.<br> Apply TDD and mocks where they earn their place, refactor towards testability, and never merge untested code — including adding the failure cases that AI-generated happy-path tests omit.<br> Diagnose issues systematically within your services and across service boundaries, tune the team's monitoring, and use operational and business metrics as the basis for stability and performance work.<br> You'll be an active participant in your team's on-call.<br> Look actively for vulnerabilities in your own code and in peer reviews, applying secure defaults for auth, input validation and data handling, and design features with abuse in mind (rate limits, velocity checks, idempotency), flagging fraud and risk trade-offs early rather than after launch.<br> Anticipate and communicate blockers, delays and cost overruns before they need escalating, work dependencies to resolution without waiting on other teams, and drive continuous improvement of the team's practices.<br> Mentor teammates deliberately, including to build redundancy so you are not the only person who can support a critical part of the domain and maintain the runbooks and ADRs that make the team's context legible to both people and tooling.<br> Immediate, large-scale impact on a high-growth business Top-of-the-market compensation packages Work alongside top regional talent, with team members from Talabat, Careem, Etisalat, and more What you'll bring 5–8 years building production software, with deep ownership of services in a live, revenue-carrying system.<br> Strong depth in at least one of DZ's stacks (TypeScript, Go, C#) plus solid Postgres and AWS working knowledge, and the curiosity to get productive in the others.<br> Real expertise in a domain you've held for a while: the services, how they interact, and how data flows between them not just the parts you wrote.<br> A security and abuse lens by default: solid OWASP grasp, correct handling of secrets and sensitive data, and an understanding of payment-surface threats such as card testing and credential handling.<br> The judgement to weigh cost against value, including where AI leverage genuinely saves time versus where it adds risk someone will pay for later.<br> Communication that lands with technical and non-technical audiences alike, a habit of seeking feedback as readily as giving it, and comfort with open, respectful disagreement.<br></span> </div>
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<span><br>JOB SUMMARY<br>Functions as the leader of the property’s sales department for W Amman, The S Regis Amman, Al Manara A luxury Collection Aqaba and the Westin Aqaba properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>Preferred:<br>• 4 year college degree.<br>• Demonstrated skills in supervising a team.<br>• Lodging sales experience.<br>• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. <br>CORE WORK ACTIVITIES<br>Managing Sales Activities<br>• Manages the development of a strategic account plan for the demand generators in the market.<br>• Manages the property's reactive and proactive sales efforts.<br>• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.<br>• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.<br>• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.<br>• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.<br>• Attends sales strategy meetings to provide input on weekly and overall sales strategy.<br>• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.<br>• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.<br>• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.<br>• Serves as the sales contact for customers; serves as the customer advocate.<br>• Serves as hotel authority on sales processes and sales contracts.<br>• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.<br>• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.<br>• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.<br>• Supports the General Manager by coordinating crisis communications.<br>• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).<br>• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.<br>• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.<br>• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.<br>• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.<br>• Interfaces with regional marketing communications for regional and national promotions pull through.<br>• Performs other duties, as assigned, to meet business needs.<br>Building Successful Relationships<br>• Develops strong partnerships with local organizations to further increase brand/product awareness.<br>• Develops and manages internal key stakeholder relationships.<br>• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.<br>• Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Leadership<br>• Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.<br>• Develops sales goals and strategies and verifies alignment with the brand business strategy.<br>• Executes the sales strategy in order to meet individual booking goals for both self and staff.<br>• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.<br>• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.<br>• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.<br>• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.<br>• Creates effective structures, processes, jobs and performance management systems are in place.<br>• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.<br>• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.<br>• Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.<br>• Supports tools and training resources to educate sales associates on winning catering solutions.<br>• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.<br>• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.<br>• Transfers functional knowledge and develops group sales skills of other discipline managers.<br>• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.<br>• Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.<br>• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Result of Service<br>The ultimate service of the consultancy is provide technical support to the UN-Habitat Jordan Head of Country office, project managers, and the project team to deliver the technical outputs to strengthen the agency’s programmatic approach for advancing greening and resilience in cities. The Junior Landscape Architect will provide support to the project team to help enable the delivery of the following outputs as required: Under the Rethinking Sahab Project: • Sahab's Green Public Space Plan Report. • Support the vegetation planning and implementation at the pilot sites in Sahab And under the "Smart Urban Water Management" project: • Knowledge Exchange Workshop Report • Hydrological Assessment for Selected Public Space(s) • Review of the “Typologies of Urban Green Infrastructure” Toolkit • Support the finalization of designs and implementation of sites<br> Work Location<br>Amman<br> Expected duration<br>6 months (part time)<br> Duties and Responsibilities<br>The United Nations Human Settlements Programme (UN-Habitat) is mandated by the United Nations General Assembly to promote social and environmentally sustainable towns and cities with the goal of providing adequate shelter for all, supporting the implementation of the Sustainable Development Goals as well as facilitate the implementation of the World New Urban Agenda. UN-Habitat has been operational in Jordan since 2005, cooperating with regional and international organizations, local authorities, civil society organizations, and private sector, to localize SDGs and promote the implementation of UN-Habitat global programmes in the country. In Jordan, UN-Habitat has been working with national and local stakeholders and communities to support sustainable urban development and resilience-building, focusing on its core thematic areas; Climate Change and City Resilience, Urban Data and Planning, SDG Localization, and Community- Led Public Space Development. Through several of these initiatives, Jordan has been selected as a pilot country for innovative approaches and had national and local officials participating in global and regional knowledge exchange. Under the Jordan Country Programme, normative and operational tools are strategically combined to leverage public spaces as catalysts for improving socio-economic conditions, strengthening climate resilience, fostering social cohesion, and enhancing the overall well-being of vulnerable communities. Targeting dense urban areas, industrial and heritage cities, affordable housing projects, poverty pockets, and refugee camps, these community-driven initiatives place particular emphasis on empowering vulnerable groups and adapting to the evolving needs of communities. Public space rehabilitation projects in cities such as Al-Salt, Madaba, Amman, Irbid, Ghor Al-Safi, Zarqa, Sahab, and others serve as vital entry points to advance social cohesion, create economic opportunities, and improve environmental quality, while also building climate resilience for vulnerable populations, including refugees and women. Background to the Rethinking Sahab Project: Sahab City faces a complex set of challenges related to urban growth, climate change, social development, and biodiversity loss. In 2024, UN-Habitat, in collaboration with Sahab Municipality, conducted a Multilayered Vulnerability Assessment (MVA) under the project “Accelerating the Implementation of the Paris Agreement by Building the Climate Resilience of the Urban Poor in Bolivia, Colombia, Ethiopia, Jordan, and Tunisia,” funded by the Spanish Agency for International Development Cooperation (AECID) and aligned with the global RISE UP programme. Applying a rigorous spatial methodology, the MVA identified and analyzed localized hotspots of vulnerability across Sahab, providing the basis for the development of an Urban Resilience Action Plan for Sahab City with actionable and locally tailored climate resilience and adaptation strategies. The MVA revealed that Sahab’s rapid industrialization and population growth have amplified environmental and health risks. Air quality is severely affected by industrial emissions, heavy traffic, and dust from stone-cutting sites, with pollutant levels far exceeding WHO guidelines. These levels pose serious risks of respiratory and cardiovascular diseases for residents. Compounding these risks is the scarcity of accessible green spaces. Green space per capita is only 0.275 m², compared to 2.5 m² in Amman and the internationally recommended 9 m². This deficit exacerbates the urban heat island effect, heightens flood risks, undermines biodiversity, and increases the pressure on infrastructure. The MVA recommended expanding green spaces, enhancing ecological connectivity, establishing buffer zones around industrial areas, and strengthening air quality management, flood resilience, and public health interventions. Building on these findings, the Sahab Urban Resilience Action Plan was developed, outlining 51 priority actions, of which 10 were considered urgent. The top priority identified was the promotion of urban greening to mitigate pollution, reduce heat stress, and improve overall livability in the city. In response, UN-Habitat Jordan, the Municipality of Sahab, and the Canton of Basel-Stadt launched the project “Rethinking Sahab: Urban Greening for a Resilient and Sustainable Future.” The project’s overall objective is to create a resilient, sustainable, and healthy urban environment in Sahab City, particularly in vulnerable areas with a high concentration of refugees, by integrating urban greening strategies, strengthening institutional and community capacities, and developing inclusive public spaces that improve quality of life while reducing environmental impacts. The project seeks to deliver three main outcomes: Outcome 1: Strengthened institutional knowledge and governance in Sahab municipality to promote greening of the city. Outcome 2: Enhanced Community Resilience, Social Cohesion, and Wellbeing of the Sahab Communities through the Provision of Safe, Inclusive, and Green Public Spaces as well as Waste Recycling and Urban Gardening Opportunities. Outcome 3: Increased Community Awareness on the Importance of Urban Greening in Open Spaces, Waste Recycling as well as Energy and Water Efficiency and Its Transformative Power to Strengthen Resilience, Health, and Safety in the City. The project adopts a phased, participatory approach, starting with citywide public space assessments and culminating in the implementation of pilot public space project(s). These phases include: Citywide Assessment and Green Public Space Plan: Using the UN-Habitat City-Wide Public Space Assessment toolkit, existing public spaces; including streets, rooftops of public buildings, vacant lands, and residual plots; will be mapped and evaluated, identifying gaps and opportunities for urban greening. Accordingly, based on these findings, a Green Public Space Plan will be co-developed with Sahab Municipality and community representatives to comprehensively guide future greening initiatives. Pilot Public Space Interventions: UN-Habitat Site-Specific Public Space assessment(s) will be conducted for the high-priority location(s) selected to identify needed interventions, integrating recycled materials, grey water systems, urban agriculture, and composting practices to maximize environmental benefits. Capacity Building, knowledge transfer, and Awareness Campaigns: Throughout the project phases, municipal authorities and communities will gain knowledge and tools for sustainable urban practices through workshops, training, and knowledge exchange missions in Jordan and Basel, and public outreach. The project introduces a holistic, community-driven approach, integrating the principles of green infrastructure, circularity and regenerative energy into urban greening. Participatory tools will serve as a crosscutting framework, ensuring inclusivity and fostering ownership among the residents of Sahab. The pilot public space project(s) will serve as catalysts, inspiring future greening initiatives across Sahab and attracting additional funding. Background to the Smart Urban Water Management Project: The project “Smart Urban Water Management: Enhancing the Adaptive Capacity and Urban Resilience of Amman through Urban Green Infrastructure” aims to enhance an enabling environment to address water challenges through the development and implementation of smart urban water management systems in Amman city, with a focus on strengthening adaptive capacities and promoting sustainable water management measures. It builds on the lessons learned and best practices of the above project the findings of the ‘Flood Risk Assessment and Flood Hazard Mapping of Downtown Amman,’ whereby interventions will be implemented in selected locations from the identified 120 flood hotspots. This targeted approach ensures that efforts are concentrated in areas with the highest need, maximizing impact and efficiency. Additionally, the project interventions will build on insights gained from “Al Zohour Green Triangle Pilot Project” which was implemented in one of the 120 locations and aims to replicate it in other selected locations and implement several flood mitigation measures. The project seeks to deliver two main outcomes: Outcome 1: Enhanced resilience of Amman to water-related challenges, including flash floods and water insecurity, through piloting short-term sustainable urban water management systems and flood mitigation measures. Outcome 2: Increased capacities and knowledge-exchange on sustainable urban drainage and stormwater management in the context of flash floods and water insecurity. Background on “GHAITH: Green Hydrology and Adaptive Infrastructure for Thriving Urban Habitats in North Jordan” Project By focusing on the intertwined and urgent issues of flash floods and water scarcity and building on the above project, this project aims to enhance an enabling environment to address water challenges through developing and implementing smart water urban management systems in Irbid and Mafraq, with a focus on strengthening adaptive capacities and promoting sustainable water measures. The project additionally builds on and draws on lessons from the integrated approach being implemented in the “Smart Urban Water Management” project in Amman with the support of the Embassy of the Kingdom of the Netherlands. It is structured around four interlocking components that, from evidence to pilot, create an enabling system for water resilience in Irbid and Mafraq. The first component is evidence-based planning, whereby the priority hotspots are refined and validated through a multi-criteria and multi-stakeholder approach, grounded in vulnerabilities. That evidence basis drives the second component, networked leadership by convening the “Mayors for Urban Resilience” and technical working groups to catalyse collaboration among city leaders, planners, and civil society, forging a shared vision and the institutional coordination needed for sustained action. The third component empowers youth and innovation as the Environmental Legacy Makers Award is scaled up to promote environmental consciousness and proactive engagement of university teams alike to propose nature-based, flood-resilient solutions, while building public awareness through targeted campaigns. Finally, the fourth component translates knowledge into practice through on-the-ground implementation of smart water-management systems and green infrastructure typologies to mitigate the impact of water challenges facing vulnerable districts in Irbid and Mafraq. Together, these components reinforce one another: evidence-based planning ensures pilots target the highly vulnerable and high-priority areas; political buy-in from networked leaders accelerates adoption and upscaling; youth engagement generates fresh ideas and community ownership; and visible pilot successes strengthen the case for green infrastructure for further investment. By synchronizing these gears, the project adopts a holistic, adaptive, and systematic approach that not only reduces flood and water-scarcity risks today but also builds the capacities and frameworks for continual, locally led urban resilience. Accordingly, these components have been translated into the following outcomes and outputs: Outcome 1: Enhanced resilience of Irbid and Mafraq to water-related challenges, including flash floods and water insecurity, through piloting sustainable urban water management systems and flood mitigation measures. Outcome 2: Strengthened capacities and knowledge-exchange among city leaders, technical experts, and stakeholders on innovative, sustainable green infrastructure solutions to address flash floods and water insecurity. Accordingly, UN-Habitat is seeking to recruit a qualified Junior Landscape Architect to assist the project team in successfully implementing the activities required in Phase 1: Citywide Assessment and Green Public Space Plan under the "Rethinking Sahab" project, and the delivery of Outcome 1 and 2 under the “Smart Urban Water Management” project. Reporting Line: The consultant will be hired and work under the overall supervision of the UN-Habitat Jordan Head of Country office, and project coordinators. Duties and responsibilities: As per the ToR, the consultant will support the UN-Habitat Jordan head of Country office, and Project managers. They will interact with certain stakeholders of the Programme on behalf of UN-Habitat and therefore he/she will be appointed on the basis of securing the highest standards of efficiency, competence, and integrity. As a UN representative, he/she is expected to exhibit and adhere to the highest standards of ethical conduct. The consultant will be responsible for providing technical advice for effective coordination and implementation of the projects’ activities including: • Support project coordinators in the effective and timely execution of UN-Habitat programme by providing the appropriate technical support. • Conduct desktop research and collect available relevant data. • Provide technical support for the development and finalization of assessment reports, including the formulation of evidence-based recommendations. • Draft narrative sections and map development, as requested, for inclusion in reports, including, but not limited to, introductions, optimal urban greening practices, hydrological recommendations, and public space development. • Provide logistical support in the preparations and organization of capacity building workshops and meetings, including preparing agendas and invitations, and developing presentations. • Prepare reports and meeting minutes to facilitate the dissemination of project information to the network of stakeholders engaged in project-related meetings and workshops. • Provide technical support in translating documents and assessments. • Provide technical support for the planning and implementation of the second phase of the Environmental Legacy Makers Award. • Review and provide feedback for urban greening and climate change reports, guidelines, and designs developed under relevant projects, including of the ‘Typologies of Urban Green Infrastructure’ planning and design toolkit and green infrastructure designs. • Provide additional technical support as required within the scope of the related projects.<br> Qualifications/special skills<br>• Advanced degree in landscape architecture, agriculture, or a related field is required. A first-level university degree with additional two years of qualifying experience may be accepted in lieu of the advanced university degree. • Up to 2 years of experience related landscape architecture, agriculture engineer, or any related field is required • Understanding of and experience in greening practices is required. • Ability to conduct research and analysis and strong synthesis skills are required. • Competencies with office software packages (Adobe, MS Word, Excel, etc.) are required. • Working experience with international development organizations is desirable. • Strong written and oral communication skills are desirable.<br> Languages<br>• English and French are the working languages of the United Nation Secretariat, for this position fluency in English and Arabic (both oral and written) is required.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br>Job Description
<br></span><p><strong>1. Portfolio Planning & Coordination</strong></p><br><br>
<p>Support the development and maintenance of portfolio-level plans, including timelines, milestones, and resource views</p><br><br>
<p>Collaborate with project managers and stakeholders to ensure plans are aligned and up to date</p><br><br>
<p>Assist in capacity planning and prioritization discussions</p><br><br>
<p><strong>2. Demand & Portfolio Visibility</strong></p><br><br>
<p>Consolidate and maintain a central view of demand (new, change, and ongoing initiatives)</p><br><br>
<p>Support demand discussions by ensuring data reflects current priorities and constraints</p><br><br>
<p>Help maintain visibility of pipeline, in-flight, and upcoming work</p><br><br>
<p><strong>3. Delivery Tracking & Go</strong>‑<strong>Live Management</strong></p><br><br>
<p>Maintain and update go‑live trackers for projects and BAU initiatives</p><br><br>
<p>Support validation of delivery timelines, readiness status, and milestones</p><br><br>
<p>Work with project teams to ensure complete and consistent delivery updates</p><br><br>
<p><strong>4. Governance & Review Support</strong></p><br><br>
<p>Coordinate inputs for Delivery Review Board (DRB) and other governance forums</p><br><br>
<p>Ensure that delivery status, risks, and updates are captured and aligned across trackers</p><br><br>
<p>Support preparation of portfolio-level summaries and insights</p><br><br>
<p><strong>5. Dependency & Risk Awareness</strong></p><br><br>
<p>Work with project managers to track key dependencies across projects and portfolios</p><br><br>
<p>Help identify potential impacts to timelines or delivery outcomes</p><br><br>
<p>Facilitate early visibility of risks and interdependencies</p><br><br>
<p><strong>6. Financial & Resource Tracking</strong></p><br><br>
<p>Support consolidation of financial data (including CAPEX and PR tracking)</p><br><br>
<p>Assist in aligning financials with delivery plans and demand priorities</p><br><br>
<p>Contribute to maintaining a clear view of resource utilization and spend</p><br><br>
<p><strong>7. Reporting & Leadership Support</strong></p><br><br>
<p>Consolidate inputs for leadership reporting (including CDTO updates)</p><br><br>
<p>Ensure data shared is accurate, consistent, and timely</p><br><br>
<p>Help highlight key updates, trends, and areas requiring attention</p><br><br>
<p><strong>8. Governance & Data Consistency</strong></p><br><br>
<p>Help maintain consistency across key trackers (Demand, WSR, DRB, Go‑Live,Finance)</p><br><br>
<p>Support data quality and version control practices</p><br><br>
<p>Contribute to maintaining a single, reliable view of portfolio data</p><br><br>
<p><strong>9. Project Delivery Support</strong></p><br><br>
<p>Work alongside delivery teams to support project execution frameworks, tools, and templates</p><br><br>
<p>Encourage adoption of consistent planning and governance practices</p><br><br>
<p>Share and promote good practices across portfolios</p><br><br>
<p><strong>10. Portfolio & Resource Planning</strong></p><br><br>
<p>Support the development and maintenance of resource plans across the portfolio, including demand vs. available capacity</p><br><br>
<p>Work with portfolio leads and project managers to provide visibility on resource allocation across initiatives</p><br><br>
<p>Help identify areas of over‑allocation or under‑utilization, enabling informed discussions</p><br><br>
<p><strong>11. Capacity Planning</strong></p><br><br>
<p>Contribute to capacity planning activities by aligning demand with available resources across portfolios</p><br><br>
<p>Support prioritization by providing insights into resource constraints and availability</p><br><br>
<p>Help maintain a forward-looking view of capacity vs. demand to support planning cycles</p><br><br>
<p><strong>12. Timesheet & Utilization Management</strong></p><br><br>
<p>Consolidate and review timesheet data across portfolios to ensure completeness and consistency</p><br><br>
<p>Support tracking of resource utilization trends (e.g., productive vs. non-productive time)</p><br><br>
<p>Provide insights to help improve utilization efficiency and planning accuracy</p><br><br>
<p>Work with teams to address gaps in timesheet submissions or inconsistencies</p><br><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, Project Management, or a related field.</li>
<li>Project management or service management certification such as PMP, PRINCE2, ITIL, Agile, or equivalent is preferred.</li>
<li>Minimum 5 years of experience in technology planning, project management, PMO, service delivery.</li>
<li>At least 3 years of experience in a managerial, senior planning, or portfolio coordination role.</li>
<li>Demonstrated experience managing multiple initiatives, priorities, stakeholders, and dependencies across global or regional teams.</li>
<li>Experience preparing leadership reports, executive presentations, dashboards, governance packs, and portfolio updates.</li>
<li>Experience in financial planning, budget tracking, purchase requests, contracts, vendor coordination, and resource forecasting.</li>
<li>Experience working with project management and service-management platforms such as ServiceNow, Jira, Microsoft Planner, Power BI, or similar tools.</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Do you want to make a difference in people's lives? </p><br><p>We are looking for a <strong>Copywriting Manager</strong> to join our growing team! </p><br><p>Who we are:</p><br><p>WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </p><br><p>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, WUDUH is where you can grow and succeed. </p><br><p>Job Objectives:</p><br><p>The Copywriting Manager is responsible for leading the writing team and overseeing all writing across the organization’s platforms. This role ensures that all written content aligns with brand guidelines, marketing strategies, and organizational goals. The</p><br><p>Copywriting Manager plays a central role in crafting the company’s narrative, maintaining consistency, and driving audience engagement across various channels.</p><br><p>Responsibilities and duties:</p><br><p>1. Content Strategy & Leadership</p><br><p>• Lead and manage the content pipeline to optimize team output across channels</p><br><p>• Develop content strategies that enhance brand narratives and audience engagement</p><br><p>• Develop, Guide and oversee writers to ensure quality and adherence to tone of voice</p><br><p>2. Content Creation & Management</p><br><p>• Write, edit, and proofread content for websites, social media, blogs, and internal communications.</p><br><p>• Apply content standards, style guides, and tone consistently across all deliverables</p><br><p>• Oversee scriptwriting for commercials, short films, and digital media</p><br><p>3. Collaboration & Execution</p><br><p>• Work with marketing unit heads to align content with campaigns</p><br><p>• Brainstorm and contribute to concept development for brand storytelling</p><br><p>• Adapt messaging for different platforms, audiences, and objectives.</p><br><p>• Create and develop high converting copy for advertisements.</p><br><p>• Ensure written materials comply with applicable brand, legal, regulatory, and platform requirements</p><br><p>• Coordinate with Compliance and Legal teams when reviewing regulated content.</p><br><p>• Manage copywriting schedules, deadlines, priorities, and approval timelines</p><br><p>• Ensure copy is delivered on time and according to project requirements.</p><br><p>Qualifications:</p><br><p>MA degree in a relevant field such as Journalism, Communications, or Marketing.</p><br><p>Years of Experience:</p><br><p>6+ years of experience in content development, team management, and brand storytelling.</p><br><p>Behavioral Requirements/Competencies:</p><br><p>• Strong team leadership and collaboration abilities</p><br><p>• Excellent writing and editing skills across formats</p><br><p>• Strategic thinker with strong concept development skills</p><br><p>• Ability to manage deadlines and content quality</p><br><p>• Detail-oriented with creative flair</p><br><p>• Adaptive and audience-focused</p><br><p>Technical Requirements:</p><br><p>• Skilled in scriptwriting for multimedia content development</p><br><p>• Experience with content editing software</p><br><p>• Familiarity with style guides and brand voice adaptation</p><br><p>• Ability to coordinate with design and PR teams for multimedia execution</p><br><p>What we offer: </p><br><p>Comprehensive health insurance </p><br><p>Competitive compensation package </p><br><p>Prime central location </p><br><p>Discounts on food, beverages, and wellness services </p><br><p>Continuous learning and development opportunities </p><br><p>A dynamic, inclusive, and supportive work environment </p><br><p>A workplace led by Gen Z and Millennials </p><br><p>Employment type: </p><br><ul>
<li>Full-time </li>
<li>On-site </li>
</ul><p>Working days: </p><br><p>Monday to Friday</p><br><p>6th day: Based on need, managed fairly based on priorities and urgency </p><br><p>Ready to make your mark? </p><br><p>Apply now for a career that merges your talents with innovation. At WUDUH, your journey to a fulfilling career is just a click away! </p><br><p>Learn more at wuduh.zenats.com </p><br><p>Stay connected </p><br><p>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at WUDUH. </p><br><p>You can find us on: </p><br><p>LinkedIn </p><br><p>Instagram </p><br><p>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</p><br>
<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Founded in 2016, Alef Education (ALEFEDT on the Abu Dhabi Securities Exchange) is an award-winning AI powered learning solutions provider redefining K to 12 education. Headquartered in Abu Dhabi, the company serves approximately 2.0 million students and 84,000 educators across 19,000 schools in the UAE, Indonesia, and Morocco. Its flagship Alef Platform delivers personalized learning experiences that enhance student engagement and outcomes, while its supplemental solutions Alef Pathways, Abjadiyat, and Arabits extend learning across subjects and languages. Through its innovative use of artificial intelligence, data insights, and culturally relevant content, Alef Education is transforming teaching and learning to advance equity, access, and excellence for every student. About The Role The Digital Marketing Manager is responsible for leading all digital marketing strategies for Alef Education products and services. The role will be responsible for working directly with product teams to design, implement, and manage the overall product marketing strategy, monitoring results to drive sales leads and enable achievement of revenue goals. Key Responsibilities: Digital Marketing Strategy - Lead development and implementation of digital marketing strategies to enable target market reach and sales objectives Work closely with product leadership to develop digital marketing strategies that accelerate engagement and drive sales leads Develop and implement detailed digital marketing strategic plans according to strategic objectives outlined to deliver product marketing and sales lead goals Responsible to manage calendar of digital marketing activities and events to maintain continuous awareness of the brand, products and accelerate opportunities for sales Drive demand for Alef Education products, positioning the organization on various social media platforms as a key strategic partner to meet client education objectives Use market research to support development of detailed digital marketing strategies and campaigns that align with and complement brand and product guidelines Develop and maintain relationships with existing and prospective digital media marketing partners, identifying trends and engaging platforms that maximize marketing results Monitor performance of digital marketing activities, adjusting and streamlining lead generation processes and effectively capitalize on opportunities to drive sales Support renewal and negotiation of vendor contracts with a mind for long term value and sustainable marketing performance Product Market Campaign Development - Lead the strategic development of product marketing campaigns to enable target market reach and lead generation objectives Develop and implement product marketing strategies designed to achieve lead generation and sales objectives for Alef Education products and services Design and implement detailed product marketing plans and concepts to maximize efficiency and performance of targeted goals within budget parameters Evaluate market conditions, leading market research and analysis to support development of detailed product marketing strategies and campaigns Collaborate with marketing and design teams to produce and delivery creative content that maximizes marketing results, aligned with brand and division strategies Monitor performance of product marketing effectiveness, adjusting and streamlining promotion and lead generation processes to enabling effective sales generation Digital Marketing Design & Implementation - Using a large variety of digital marketing tools, design, implement and monitor efficiency and performance of product marketing results Design and implement detailed digital media marketing strategies including but not limited to SEM, email, websites, and social media platforms to maximize efficiency and performance of targeted goals within budget parameters Collaborate with marketing and design teams to produce and deliver creative content that maximizes marketing results, aligned with brand and product strategies Develop and monitor Key Performance Indicators and dashboards that enable effective analysis, reporting and decision making with a notable ability to quickly identify and respond to patterns of marketing success or failure Work closely with Head of Business Development and Product teams to manage key performance indicators of active marketing campaigns and rapidly make adjustment when needed to maximize spend results Market Research - Lead analysis and development of marketing research to enable decision making on product marketing strategies based on trends and target market needs Utilize analysis to evaluate end-to-end customer experience and perception across multiple channels and customer touch points to influence marketing content Facilitates ongoing product team communication to ensure all key stakeholders are well informed and aligned on trends, data, and marketing achievements/obstacles Research and forecast future sales and performance trends Research competitors and capitalize on market activities to improve digital marketability of Alef Education products and services Track and periodically report industry and market trends in digital and product marketing to enable aligned and effective practices that deliver results across the organization Community Leadership - Responsible for managing communication and relationships across the organization in order to effectively lead and enable high performing teams to achieve their goals Build effective relationships with team members, inviting and facilitating problem solving and idea generation to help empower individual capabilities Train, coach and develop team members, ensuring clear expectations are communicated and regularly discussed in an open, collaborative team culture Evaluate and periodically review competencies throughout team, identifying areas for new training or further skill development to enable ongoing results Generate and share data driven reports about team performance, mission-related objectives and timelines Communicate expectations and routinely reviews and discusses feedback Establish schedules, processes, deadlines, and targeted results to enable ongoing improvement and ability to achieve improving results Conduct regular team meetings and one to one conversations to ensure all members are updated on relevant news, information, and best practices Provide the right tools and resources, ensuring teams are equipped to work productively and achieve key results</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Marketing or a related discipline Experience working with marketing projects and promoting business initiatives Background in design and copywriting is a plus Familiar with product marketing tactics (e.g. integrated marketing campaigns) Working knowledge of marketing tools (Google Marketing Cloud, Salesforce Pardot, Socialbakers.. etc). Ability to communicate the vision and value of new products to the sales team and develop sales tools that facilitate the selling process Experience in planning and participating in the launch of new features and products and briefing the press and PR teams about new products and conducting demonstrations. The ability to speak and write to a high standard is crucial. Gaining insight into customer needs and experiences. Ability to drive toward results, overcoming obstacles, bottlenecks and other risks as required Ability to quickly establish credibility, influence and trust with other team members in order to better drive results Ability to articulate priorities and revise plans to meet tight deadlines Familiarity with various project management practices and tools with the ability to implement and customize to the needs of the team and/or project Fluency in English and Arabic.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p>
<p> </p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATION</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<p>The Communications and Campaigns Officer will work under the direct management and supervision of the Regional Communications and Campaigns Coordinator and support the implementation of ActionAid Arab Region s communications and campaigns strategy across regional programmes and humanitarian responses. The role will strengthen the visibility of ActionAid s work, coordinate communications with partners across the region, develop high-quality multimedia content, and ensure the timely delivery of donor visibility and communications products. Working closely with programme teams and partners, and under the guidance of the Regional Communications and Campaigns Coordinator, the Officer will contribute to storytelling, digital engagement, media products, and campaign implementation across Jordan, Lebanon, Syria, and Tunisia.</p><p><strong>Areas of Responsibilities Key Activities</strong></p><p><strong>Communications and Visibility</strong></p><ul><li>Support in Implementing the regional communications and visibility plan.</li><li>Develop high-quality communications materials including success stories, blogs, newsletters, press releases, fact sheets, presentations, and donor visibility products.</li><li>Ensure all communications products comply with ActionAid branding and donor visibility requirements.</li><li>Coordinate the production of communication materials with designers, photographers, videographers, translators, and consultants.</li><li>Maintain and regularly update regional communications assets and multimedia libraries</li></ul><p><strong>Digital Communications and Storytelling</strong></p><ul><li>Develop engaging content for social media platforms, including graphics, reels, videos, and digital campaigns.</li><li>Draft compelling human-interest stories highlighting programme impact.</li><li>Produce multimedia content including podcasts, short documentaries, interviews, and promotional videos.</li><li>Support website and digital content updates.</li><li>Monitor social media performance and prepare regular analytics reports with recommendations.</li></ul><p><strong>Partner Coordination and Programme Support</strong></p><ul><li>Coordinate communications activities with partners across Jordan, Lebanon, Syria, and Tunisia.</li><li>Follow up on the timely submission of stories, photographs, consent forms, quotes, and activity updates.</li><li>Support visibility for programme launches, workshops, campaigns, donor visits, and regional events.</li><li>Provide communications support to humanitarian responses and emergency interventions.</li><li>Ensure communication deliverables are completed according to project workplans and donor requirements.</li></ul><p><strong>Communications, Influencing and Coordination</strong></p><ul><li>Build and maintain effective working relationships with programme teams, partners, donors, consultants, and external service providers.</li><li>Coordinate with internal teams to ensure consistent messaging across regional programmes.</li><li>Support regional advocacy and campaign initiatives through strategic communications.</li><li>Represent the Communications Unit in internal coordination meetings when required.</li></ul><p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs)</strong></p><ul><li>Deliver high-quality communication products within agreed timelines.</li><li>Strengthen ActionAid Arab Region's digital visibility and audience engagement.</li><li>Ensure timely implementation of donor visibility requirements.</li><li>Maintain an organized communications archive and asset management system.</li><li>Contribute to innovation and continuous improvement of communications approaches</li></ul><p><strong>PERSON SPECIFICATIONS</strong></p><p><strong>Education and Qualifications</strong></p><ul><li>Bachelor s degree in communications, Journalism, Media, Public Relations, Marketing, or another relevant field.</li><li>Master s degree is an advantage.</li></ul><p><strong>Essential Experience</strong></p><ul><li>Minimum 3 5 years of professional experience in communications, media, public relations, or digital communications.</li><li>Experience working with NGOs, humanitarian, or international development organizations.</li><li>Demonstrated experience in content creation, digital storytelling, newsletters, and social media management.</li><li>Experience coordinating communication activities across multiple countries is an advantage.</li></ul><p><strong>Essential Knowledge</strong></p><ul><li>Strategic communications and visibility.</li><li>Digital communications and social media management.</li><li>Storytelling and content development.</li><li>Donor branding and visibility requirements.</li><li>Humanitarian and development communications.</li><li>ActionAid values and feminist leadership principles (desirable).</li></ul><p><strong>Essential skills</strong></p><ul><li>Excellent writing and editing skills in English and Arabic.</li><li>Strong graphic design skills (Canva and Adobe Creative Suite).</li><li>Video editing skills</li><li>Excellent coordination and organizational skills.</li><li>Strong interpersonal and stakeholder engagement skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Strong attention to detail and time management.</li></ul><p><strong>Language requirements</strong></p><ul><li>Fluency in English and Arabic (written and spoken).</li><li>French is an advantage</li></ul><p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs. It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation s values and code of conduct. Staff are also committed to:</p><ul><li>Leading Innovation and Change Establish a culture of excellence in respective team that values experimentation and continuous improvement</li><li>Feminist Leadership : Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li><li>AAI Values Practice: Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li><li>Promoting a healthy and safe working environment: ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a zero-tolerance policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in communications, Journalism, Media, Public Relations, Marketing, or another relevant field.</li><li>Master s degree is an advantage.</li><li>Minimum 3 5 years of professional experience in communications, media, public relations, or digital communications.</li><li>Experience working with NGOs, humanitarian, or international development organizations.</li><li>Demonstrated experience in content creation, digital storytelling, newsletters, and social media management.</li><li>Experience coordinating communication activities across multiple countries is an advantage.</li><li>Strategic communications and visibility.</li><li>Digital communications and social media management.</li><li>Storytelling and content development.</li><li>Donor branding and visibility requirements.</li><li>Humanitarian and development communications.</li><li>ActionAid values and feminist leadership principles (desirable).</li><li>Excellent writing and editing skills in English and Arabic.</li><li>Strong graphic design skills (Canva and Adobe Creative Suite).</li><li>Video editing skills</li><li>Excellent coordination and organizational skills.</li><li>Strong interpersonal and stakeholder engagement skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Strong attention to detail and time management.</li><li>Fluency in English and Arabic (written and spoken).</li><li>French is an advantage</li></ul>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program </span><span > </span></p>
<p ><span >The </span><span >Communications Senior Officer</span><span > will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The Communications Senior Officer will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p ><span >In coordination with the Director of Communications (DOC):</span></p>
<p > </p>
<p ><em >● Strategic: </em></p>
<p ><span >○ Have a key role in the implementation of Iqlaa’s communications strategies and plans in accordance with USG rules and regulations, and as per the accounts (partners/ sub-grantees/ contractors) assigned to them by DOC </span></p>
<p ><span >○ Establish deep understanding of program progress and activities and identify potential stories or news for publishing</span></p>
<p ><span >○ Refine and maintain Iqlaa’s desired identity throughout all channels of communication</span></p>
<p ><span >○ Conduct regular stakeholder/ audience analysis</span></p>
<p > </p>
<p ><em >● Content Development & Dissemination: </em></p>
<p ><span >○ Timely development of high-quality engaging and effective communication and media materials for internal and external dissemination, including video production, speeches, talking points, advocacy agendas, press releases, success stories, social media posts, fact sheets, and reports, etc (content submitted to DOC needs to be in its final stage requiring minimal to no feedback)</span></p>
<p ><span >○ Apply a collective-impact approach in capturing stories and drafting reports</span></p>
<p ><span >○ Disseminate and publish internal and external communications content online and offline</span></p>
<p ><span >○ Coordinate with relevant partners, sub-grantees, contractors and beneficiaries to produce professional photographs and videos and maintain a database of impactful project audiovisual materials</span></p>
<p > </p>
<p ><em >● Social Media, Media Monitoring & Media Reach:</em></p>
<p ><span >○ Create and manage social media calendars including planning, content creation, publishing, monitoring, and reporting on performance results</span></p>
<p ><span >○ Manage social media boosting and advertising within allocated budgets</span></p>
<p ><span >○ Monitor social media trends and identify new tools and innovate practices to maintain effectiveness and relevance of the applied social media approach through the Iqlaa and Mercy Corps’ social media platforms</span></p>
<p ><span >○ Track, analyze, evaluate, and adapt social media campaigns and exposure to reach desired outcomes</span></p>
<p ><span >○ Conduct media monitoring of local news outlets to capture important news and facts relevant to, or which may impact, the program or partners</span></p>
<p ><span >○ Support media efforts, including reaching out to media representatives and coordinating media attendance and coverage at events, etc</span></p>
<p ><span >○ Explore opportunities to feature Iqlaa’s activities and beneficiaries through TV, radio and magazines articles and interview</span></p>
<p > </p>
<p ><em >● Events:</em></p>
<p ><span >○ Lead on the organization and execution of events assigned by DOC and develop related communications materials and coverage. Have appropriate planning in place in good time ahead of every upcoming activity/event.</span></p>
<p > </p>
<p ><em >● Accounts Management and Review:</em></p>
<p ><span >○ Manage accounts assigned by DOC (partners/ sub-grantees/ sub-contractors) in terms of finalizing their communications plans, applying regular updates, and closely following up on their implementation, making sure the set activities are prepared for in good time in advance, allowing for sufficient time for review and seeking approvals</span></p>
<p ><span >○ Review accounts’ relevant content in terms of marking, messaging, and quality, and following up on the approvals process at Iqlaa</span></p>
<p ><span >○ Ensure program compliance with USG communications, branding and marking requirements throughout partners/ sub-grantees/ sub-contractors and Iqlaa team’s work and material</span></p>
<p > </p>
<p ><em >● Reporting: </em></p>
<p ><span >○ Contribute to the donor reports development process including collecting information, and drafting and editing high-quality content in a timely manner</span></p>
<p ><span >○ Preparing the communications section in the quarterly and annual donor reports </span></p>
<p > </p>
<p ><em >● Collaboration:</em></p>
<p ><span >○ Ensure collaboration and coordination within the communications team and with other functions and components of Iqlaa and Mercy Corps</span></p>
<p ><span >○ Collaborate with technical and administrative staff to finalize communications materials </span></p>
<p ><span >○ Support communications-related work as required</span></p>
<p ><span >○ Provide communication-related administrative support </span></p>
<p ><span >○ Implement creative, consistent, and effective outreach activities, in collaboration with the outreach team, leveraging tools like public awareness campaigns, printed advertising, radio, website, social media and other forms of electronic communications, in addition to events and information learning platforms</span></p>
<p > </p>
<p ><em >● Other: </em></p>
<p ><span >○ Assist in drafting requests for quotations/proposals and terms of reference for communication activities </span></p>
<p ><span >○ Initiate procurement requests as relevant to assigned work, and following up on their completion</span></p>
<p ><span >○ Update and manage contacts databases and media contacts lists </span></p>
<p ><span >○ Maintain up to date archiving of all relevant communications material on the dedicated online drives</span></p>
<p ><span >● Other duties as assigned by direct supervisor and/or senior leadership</span></p>
<p ><span >● Flexibility to work across different sites in Jordan on day missions</span></p>
<p > </p>
<p ><em >SAFEGUARDING RESPONSIBILITIES </em></p>
<p ><span >● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Communications Specialist or Director of Communications </span></p>
<p ><span >Works Directly With:</span><span > Director of Communications, Communications Team Members, Deputy Chief (s) of Party, Technical Leads and other relevant staff, partners</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >● BSc/BA in Marketing, Communications, Business, or a related field is desired</span></p>
<p ><span >● 4 to 6 years of proven experience in communications and social media, preferably with experience working in USG-funded projects</span></p>
<p ><span >● Native Arabic speaker</span></p>
<p ><span >● Outstanding communication abilities and writing skills with proven capacity to produce high-quality briefs, press releases, reports, and other communication pieces in English and Arabic for internal and external stakeholders </span></p>
<p ><span >● Solid editing and translating skills in English and Arabic</span></p>
<p ><span >● Experience with management of online and social media communication</span></p>
<p ><span >● Demonstrated expertise in dissemination of information through print, web, and email</span></p>
<p ><span >● Daily monitoring of the media and identification of news and content relevant to Iqlaa</span></p>
<p ><span >● Events coordination experience</span></p>
<p ><span >● Research skills</span></p>
<p ><span >● Excellent computer skills including proficiency with Microsoft Office </span></p>
<p ><span >● Photo editing skills using Photoshop, Adobe </span></p>
<p ><span >● Skills using Adobe Illustrator, Adobe Premier, InDesign, and content management systems is a plus </span></p>
<p ><span >● Video editing is a plus</span></p>
<p > </p>
<p ><span >Success Factors</span><span > </span></p>
<p ><span >The Communications Senior Officer will have a deep commitment to humanitarian principles and values as well as to the overall objectives and approach of the Iqlaa program. They will be curious and have a</span></p>
<p ><span >willingness to learn new skills and methodologies while bringing a solid foundation in communication and marketing at donor-funded programs ideally in Jordan or the region. They will be well-organized and strong communicators with excellent writing and editorial skills in English and Arabic. </span></p>
<p > </p>
<p ><span >They will have the ability to work under pressure, independently and with limited supervision and will be highly organized with creative problem-solving skills. They will have high attention to details, excellent digital marketing experience, and demonstrate proactivity, administration, collaboration, teamwork, excellent communication and interpersonal skills. They will have strong planning and time management skills, including the ability to juggle multiple tasks and respond rapidly to new events and competing priorities. </span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it requires up to 40% in-country travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون والأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Formulate and implement the company s commercial strategies in alignment with overall business objectives.</p><p>Lead and manage program-specific marketing and sales teams to ensure alignment with organizational goals and optimal performance.</p><p>Develop and execute commercial strategies aimed at expanding program reach, increasing market share, and driving sustainable revenue growth.</p><p>Analyze market trends, customer behavior, and competitor activities to identify opportunities and inform strategic planning.</p><p>Coordinate cross-functional between marketing, sales, and product teams to ensure cohesive execution of go-to-market plans and campaign initiatives.</p><p>Report on key performance indicators (KPIs) and commercial outcomes to senior management, providing insights and recommendations for continuous improvement.</p><p>Oversee the development of marketing materials, campaigns, and brand messaging to ensure alignment with commercial objectives.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Lead strategic planning sessions with internal stakeholders to align commercial goals with overall organizational direction.</p><p>Mentor and develop commercial team members, fostering a high-performance culture through coaching and continuous learning.</p><p>Conduct risk assessments on commercial initiatives and develop mitigation plans to safeguard revenue and reputation.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Review and approve marketing materials, social media content, and advertisements to maintain brand consistency and strategic relevance.</p><p>Assign and monitor delivery schedules for the drivers to ensure timely distribution of marketing materials, merchandise, or products.</p><p>Coordinate with the sales team to prepare promotional packages and ensure product availability ahead of campaign launches or key events.</p><p>Ensure graphic design outputs meet deadlines and support sales and marketing initiatives such as brochures, digital ads, and event displays.</p><p>Develop and implement standard operating procedures (SOPs) for the sales, marketing, and logistics teams to streamline workflow and reduce inefficiencies.</p><p>Conduct regular performance reviews for team members across departments, providing feedback and identifying training needs.</p><p>Collaborate with the marketing team to plan and execute field events, pop-up promotions, or exhibitions, ensuring logistics and branding are aligned.</p><p>Track and optimize the usage of marketing assets and promotional inventory, coordinating closely with both drivers and designers.</p><p>Provide leadership during high-demand periods by reallocating resources across departments (e.g., assigning drivers to event setup or supporting sales during peak campaigns).</p><p>Foster a culture of accountability, collaboration, and continuous improvement within the finance function.</p><p>Perform any additional relevant tasks assigned by the direct Managers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in business, Marketing, or related field. Master s degree in business, Marketing, or any related field is preferred but not mandatory.</p><p>12+ years of experience in a relevant field. At least 5 years of experience in leadership or managerial role.</p><p>CPA, CFA, ACCA certificates are preferred but not mandatory.</p><p>A strong foundational understanding of fintech business models (SaaS, transaction volume, lending, etc.) and a genuine curiosity about the industry.</p><p>Required Skills Public Relations Marketing Leadership Skills Sales</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Work Location<br>Headquarter Amman<br> Expected duration<br>NA<br> Duties and Responsibilities<br>Purpose of Internship The purpose of the internship/volunteer assignment is to support DIOS ID by providing Arabic-English interpretation and related assistance for investigations, assessments and intake activities, and by supporting the accurate documentation and understanding of information gathered through these processes. Description of Duties and Responsibilities Under the overall guidance of designated DIOS ID staff, the intern/volunteer will provide interpretation and related support to investigative, assessment and intake activities, as required. Specific activities include: • Provide accurate and impartial Arabic-English interpretation during interviews, discussions, intake contacts, assessments or other investigative support activities, as requested. • Assist in translating or summarizing relevant documents, communications or case-related materials, while preserving meaning, tone and confidentiality. • Support DIOS ID staff in preparing for interviews, assessments and intake activities, including by reviewing relevant background materials and organizing documentation. • Assist in preparing interview notes, summaries, chronologies or other written records, as required and under the guidance of DIOS ID staff. • Support the organization and handling of sensitive information in accordance with applicable confidentiality and information-management requirements. • Provide other support to investigations, assessments and intake processes, as requested. Learning Objectives The internship/volunteer assignment will provide exposure to investigative work, assessment processes, intake procedures and the use of interpretation in a United Nations oversight context. The intern/volunteer is expected to gain practical understanding of confidentiality requirements, documentation standards, impartial interpretation, professional conduct and the role of language support in ensuring fair and effective investigative processes.<br> Qualifications/special skills<br>• Enrolment in, or recent completion of, a university degree in translation, interpretation, law, international relations, social sciences, public administration or another relevant field. • Excellent command of Arabic and English, including the ability to interpret accurately and professionally between both languages. • Strong drafting, organizational and analytical skills. • Ability to handle sensitive information with discretion, integrity and respect for confidentiality. • Good working knowledge of Microsoft Office applications. <br> Languages<br>• Excellent command of Arabic and English, including the ability to interpret accurately and professionally between both languages.<br> Additional Information<br>• Strong drafting, organizational and analytical skills. • Ability to handle sensitive information with discretion, integrity and respect for confidentiality. • Good working knowledge of Microsoft Office applications. Competencies • Professionalism, integrity and respect for confidentiality. • Strong communication and interpersonal skills. • Accuracy, impartiality and attention to detail in interpretation and written work. • Ability to work collaboratively in a multicultural environment. • Commitment to learning and applying professional standards in an oversight context. Conditions of Service • The internship/volunteer assignment will be carried out under the supervision of designated DIOS ID staff. • The intern/volunteer will be expected to comply with applicable UNRWA rules, confidentiality requirements and standards of conduct. • The duration, modality and working arrangements will be determined in accordance with applicable UNRWA procedures and operational requirements.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About the Role<br></strong><br>MASE Gulf is seeking an experienced and highly motivated Senior Operations Engineer to support the delivery of our growing portfolio of utility-scale and commercial solar PV assets across the UAE.<br>This is a hybrid role that combines operational coordination, technical engineering, client interface and field leadership. You will play a key role in ensuring that MASE's operations are delivered safely, efficiently and in accordance with contractual obligations while maintaining a strong presence across our operating sites.<br>You will divide your time between MASE's Dubai office and project sites throughout the UAE, working closely with field technicians, subcontractors, clients and internal support teams to ensure the highest standards of operational excellence.<br>Designation: IC5<br>Reporting to: Gulf Operations & Growth Manager <em>and </em><em>regular interface with </em>HQ Operations Lead<br><strong>Role Purpose</strong><br>To oversee the day-to-day operational delivery of MASE Gulf's solar O&M portfolio by combining technical engineering expertise with operational coordination, field supervision and client support.<br>You will ensure maintenance activities are properly planned, executed, monitored and continuously improved while providing technical leadership to site teams and supporting the continued growth of MASE Gulf.<br><strong>Key Responsibilities<br></strong><br><u>Operations Management</u><br><ul><li>Coordinate the day-to-day operation of MASE Gulf's assigned solar PV portfolio.</li><li>Develop weekly and monthly maintenance schedules.</li><li>Coordinate and oversee internal resources, subcontractors and service partners.</li><li>Ensure preventive and corrective maintenance activities are completed safely and on schedule.</li><li>Monitor work order progress and ensure timely close-out.</li><li>Track contractual KPIs and operational performance metrics.</li><li>Coordinate outage planning and maintenance windows.</li><li>Support project mobilization and demobilization activities.</li></ul><u>Technical Engineering</u><br><ul><li>Provide technical support for complex faults and troubleshooting activities.</li><li>Assist with root cause investigations and technical reports.</li><li>Review maintenance records and verify technical quality.</li><li>Review OEM recommendations and maintenance strategies.</li><li>Participate in major maintenance activities when required.</li></ul><u>Field Leadership</u><br><ul><li>Maintain a regular presence across MASE Gulf project sites.</li><li>Supervise field teams during critical maintenance activities.</li><li>Conduct routine technical inspections and quality audits.</li><li>Verify compliance with MASE procedures and client requirements.</li><li>Support engineers and technicians with troubleshooting and technical guidance.</li><li>Perform periodic site condition assessments.</li><li>Identify operational risks before they impact plant performance.</li><li>Ensure corrective actions are implemented and properly documented.</li></ul><u>Client & Stakeholder Management<br></u><br><ul><li>Serve as one of the primary operational contacts for assigned clients.</li><li>Attend client meetings and operational review meetings.</li><li>Present operational updates and maintenance performance.</li><li>Coordinate with OEMs, EPC contractors and utility representatives.</li><li>Support commercial discussions relating to operational performance.</li><li>Maintain strong client relationships through proactive communication.</li></ul><u>Reporting & Operational Control<br></u><br><ul><li>Prepare of monthly operational reports.</li><li>Review technical reports submitted by field engineers.</li><li>Track plant availability, PR, response times and maintenance KPIs.</li><li>Maintain accurate operational records and documentation.</li><li>Monitor contractual deliverables and reporting deadlines.</li><li>Prepare management reports and performance dashboards.</li></ul><u>Continuous Improvement<br></u><br><ul><li>Identify opportunities to improve maintenance efficiency.</li><li>Develop and enhance standard operating procedures.</li><li>Improve reporting templates and operational workflows.</li><li>Support implementation of digital tools and automation initiatives.</li><li>Promote operational best practices across the UAE portfolio.</li><li>Participate in internal audits and quality improvement initiatives.</li></ul><u>Health, Safety & Quality<br></u><br><ul><li>Promote MASE's safety-first culture.</li><li>Ensure compliance with all HSE requirements.</li><li>Conduct routine field safety observations.</li><li>Participate in incident investigations where required.</li><li>Monitor quality of maintenance activities.</li><li>Ensure compliance with contractual, regulatory and MASE standards.</li></ul><strong>Qualifications<br></strong><br><ol><li>Bachelor's Degree in Electrical Engineering, Renewable Energy Engineering or a related discipline.</li><li>Minimum 4 years' experience in utility-scale or commercial solar PV operations and maintenance.</li><li>Previous experience supervising field personnel or contractors.</li><li>Strong understanding of LV, MV and HV electrical systems.</li><li>Experience working with SCADA platforms and remote monitoring systems.</li><li>Experience with CMMS and maintenance management systems is preferred.</li><li>Strong technical reporting and analytical skills.</li><li>Excellent communication and stakeholder management abilities.</li><li>Valid UAE driving licence or the ability to obtain one.</li></ol><strong>What We're Looking For</strong><br>The successful candidate is equally comfortable in the office and in the field. You enjoy solving technical problems, coordinating people, improving processes and building strong client relationships. You are proactive, highly organised and capable of managing multiple projects while maintaining exceptional attention to detail.<br>You are willing to travel regularly throughout the UAE and the GCC region and take ownership of operational outcomes rather than simply coordinating activities.<br> </div>
<p><strong>OCA Palestine – AMMAN OFFICE</strong></p>
<p><strong>Field Communications Officer/Press Officer</strong></p>
<p><em>Family: Operations</em></p>
<p><em>Level: 7 IRFFG (1,408 JOD Monthly Gross)</em></p>
<p><em>Workplace: Amman</em></p>
<p><em>Hierarchical and Functional line management of: Field Communications Manager</em> </p>
<p><em>Functional reporting line to: Communications Advisor (CA in HQ)</em> </p>
<p><em>Duration: Fixed Term Contract until 31<sup>st</sup> October 2026</em></p>
<p><strong>Context</strong></p>
<p><strong>Amman Hub</strong></p>
<p>MSF has been present in Amman since 2006 with different Missions and OCs, and since 2015 with delocalized HQ offices.</p>
<p>In 2018, MSF signed a Host-Country Agreement (HCA) with the Jordanian authorities and consolidated its presence in the country, becoming one of the MSF Hubs around the world, with the aim of supporting the quality of our operations in the region and beyond.</p>
<p>Today, Amman Hub is a complex setting, including the presence of 5 OCs with Operations and Organizational Support:</p>
<ul>
<li>Units: OCA MENA Regional Office, OCBA CAHM (Center for Advanced Humanitarian Medicine), OCG MESO (Middle East Support Office)</li>
<li>Operational Cells: OCBA Cell 1 (Afghanistan, Yemen, Syria) and OCG Cell 5 (Iraq, Lebanon, Yemen, Syria)</li>
<li>Missions: Permanent missions including OCP Jordan (Reconstructive Surgery Hospital), and ad hoc temporary hosted missions including OCA Palestine/Gaza/Syria, OCB Syria/Palestine, OCBA Palestine/Gaza/Yemen</li>
<li>OCG Lebanon/Iran/Iraq/Sudan/Yemen/Syria. </li>
<li>An intersectional Amman Mutualized Support Office (AMSO)</li>
<li>Hosted positions from different OCs and the International Office</li>
<li>OCA MENA Regional Office</li>
</ul>
<p><strong>Objective(s) of the position:</strong></p>
<p>MSF uses public communications to support its medical humanitarian action, to bear witness to the crises it works in, to make its work known to the public, and to secure and sustain public support for its social mission, including through fundraising and recruitment efforts.</p>
<p>The purpose of the field communications officer (FCO) is to implement communications strategies and activities in direct support of MSF's medical humanitarian programs and social mission. The focus of FCO activities is on content production and dissemination, on media management and monitoring, and on contributing to communications strategies and tactics.</p>
<p><strong>Scope of responsibilities:</strong></p>
<p><strong>Content dissemination and engagement:</strong></p>
<ul>
<li>Support the production of communications tools for media usage.</li>
<li>The FCO disseminates MSF content in the country, proactively pitches to media and uses existing MSF digital channels in the country and/or region as defined by the communications strategy.</li>
</ul>
<p><strong>Media management:</strong></p>
<ul>
<li>Maintain regular relations with a wide array of media contacts across traditional and digital media outlets, including journalists, bloggers, photographers, producers, cameramen, and influencers, as relevant. This responsibility may be shared with other communications team members in the country.</li>
<li>Proactively pitch media and manages incoming media requests</li>
<li>Help organize events such as press briefings or press conferences and help organize and accompany media visits to MSF projects.</li>
<li>Developing MSF’s media contact logbook, relationships with local and regional media and journalists, identifies new opportunities for media pitching.</li>
<li>Train and identifies new spokespeople in Gaza and the West Bank, for media interviews.</li>
</ul>
<p > </p>
<p><strong>Produces content and oversees production of communications tools including for local digital channels:</strong></p>
<ul>
<li>Identifies appropriate communications tools for target audiences, collects material, and produces tools or adapts them to target audiences.</li>
<li>Develops an understanding of the operational information used in MSF public communications (such as mortality, morbidity, of patients vs # of consultations, etc) and its relevance to the crisis.</li>
<li>Follows MSF communications ethical guidelines in all materials directly collected and produced, such as on consent, on DEI (diversity, equity, and inclusion), and other relevant communications standards or guidelines.</li>
</ul>
<p><br>
<strong>Carries out digital and media monitoring:</strong></p>
<ul>
<li>Monitors relevant media and digital channels, to highlight significant trends, news, or reports relevant to MSF or the contextual environment to the Head(s) of Mission, Field Communications staff, humanitarian affairs staff and/or other operational staff (as relevant)</li>
<li>Collects preliminary insights into public narratives on issues of relevance to MSF.</li>
<li>Generates and updates reports on the local media and digital landscape, with support from other communications teams if needed (digital teams or other).</li>
<li>When needed manage digital media dashboards for real-time monitoring on issues of operational and reputational relevance.</li>
</ul>
<p> </p>
<p><strong>Contributes to communications strategy and tactics:</strong></p>
<ul>
<li>Reports on the tangible outcomes of communications initiatives, like the extent of coverage and audience response, and suggests improvements.</li>
<li>Identifies opportunities to raise the visibility of underreported crises that MSF is seeing in the country.</li>
<li>Provides initial insights on the feasibility of communications tactics, such as related to media window, social media penetration, audiences’ reception, etc.</li>
<li>Offers advice on engaging with media and digital channels during crises.</li>
</ul>
<p > </p>
<p><strong>Internal stakeholder engagement</strong></p>
<ul>
<li>Helps to promote MSF communications principles, practices, and material towards MSF staff in the country.</li>
<li>Helps respond to incoming requests from the MSF communications network.</li>
<li>Liaises with MSF communications network for technical support, if needed, such as for AV editing, digital engagement, and monitoring.</li>
</ul>
<p><strong>Reporting</strong></p>
<ul>
<li>Participates in communication data-collection and reporting to inform MSF teams of upcoming communications and past results.</li>
<li>Helps track/record all public communications initiatives carried out for institutional memory.</li>
</ul>
<p > </p>
<p><strong>Profile Requirements:</strong></p>
<p><strong>Education:</strong></p>
<ul>
<li>Essential: University degree in a relevant field such as journalism, communication Development, Political science or International Relations.</li>
</ul>
<p><strong>Experience:</strong></p>
<ul>
<li>Essential: Previous working experience of at least 2 years in communications, journalism or public relations.</li>
<li>Desirable: Experience in NGO or international organizations specializing in humanitarian action, health or development. </li>
<li>Essential : Analytical capacity in media.</li>
</ul>
<p > </p>
<p><strong>Competencies:</strong></p>
<ul>
<li>Acts towards the fulfilment of MSF’s social mission</li>
<li>Demonstrates an integrating attitude</li>
<li>Facilitates and helps to bring about changes in others</li>
<li>Understands other people’s stress</li>
<li>Identify complex relationships</li>
<li>Plans actions geared towards achieving objectives</li>
<li>Works towards objectives, preserving established standards</li>
<li>Follows up, plans activities and sets priorities</li>
<li>Shares information and coordinates with team and/or others</li>
<li>Gives feedback and sets limits</li>
<li>Develops and diversifies networks</li>
</ul>
<p > </p>
<p><strong>Knowledge:</strong></p>
<ul>
<li>Media management</li>
<li>Active network of local/national journalists</li>
<li>Media and digital monitoring, disinformation</li>
<li>Production of communication tools</li>
<li>Written communication skills</li>
<li>Desirable: AV producing skills are an asset (photo & video editing)</li>
</ul>
<p> </p>
<p><strong>Languages</strong></p>
<ul>
<li>Essential: Proficiency minimum B2 in English </li>
<li>Essential: Native or near native proficiency in Arabic </li>
<li>Desirable: Other languages</li>
</ul>
<p> </p>
<p><strong>Other</strong></p>
<p>This position is open for Jordanian nationalities with a legal right to work in Jordan.</p>
<p> </p>
<p > </p>
<p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Saturday 4<sup>th</sup> July</strong><strong> 2026 </strong></p>
<p> </p>
<p><strong>To: </strong><a href="https://msfamman.recruitee.com/o/field-communications-officerpress-officer"><strong>https://msfamman.recruitee.com/o/field-communications-officerpress-officer</strong></a></p>
<p> </p>
<p> </p>
<p><strong><em>Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p>
<p> </p>