Public relations delegate Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Key Responsibilities</span></p><p>Guest Experience</p><ul><li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li><li>Ensure a smooth and personalized arrival, stay, and departure experience.</li><li>Recognize and acknowledge ALL Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li><li>Anticipate guest needs and provide proactive service to exceed expectations.</li><li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li></ul><p>Guest Services</p><ul><li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li><li>Coordinate with Housekeeping, Engineering, Food &amp; Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li><li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li><li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li></ul><p>Guest Satisfaction</p><ul><li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li><li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li><li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li><li>Promote positive guest engagement and encourage guest loyalty.</li></ul><p>Operational Responsibilities</p><ul><li>Review daily arrivals, departures, in-house guests, and VIP reports.</li><li>Prepare welcome letters, amenities, and guest profiles before arrival.</li><li>Ensure all guest information is handled confidentially in accordance with company policies.</li><li>Maintain accurate records of guest interactions and follow-up actions.</li><li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li><li>Assist with Front Office operations whenever required.</li></ul><p>Health, Safety &amp; Security</p><ul><li>Comply with all hotel health, safety, hygiene, and security procedures.</li><li>Report maintenance issues, hazards, and guest safety concerns immediately.</li><li>Participate in emergency procedures and fire evacuation drills.</li></ul><p>Sustainability</p><ul><li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li><li>Encourage responsible use of hotel resources including water, energy, and paper.</li><li>Minimize waste and support recycling initiatives within the department.</li><li>Participate in environmental awareness programs and sustainability activities.</li><li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li></ul><p>Qualifications</p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li><li>Minimum 1 2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li><li>Experience with Opera PMS or Opera Cloud is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li></ul><p>Competencies</p><ul><li>Guest Passion</li><li>Excellent Communication Skills</li><li>Emotional Intelligence</li><li>Attention to Detail</li><li>Teamwork &amp; Collaboration</li><li>Problem Solving</li><li>Time Management</li><li>Professional Grooming &amp; Presentation</li><li>Multitasking Ability</li><li>Cultural Awareness</li><li>Adaptability</li><li>Integrity &amp; Confidentiality</li></ul><p>Physical Requirements</p><ul><li>Ability to stand and walk for extended periods.</li><li>Ability to lift light luggage or guest amenities when required.</li><li>Flexibility to work rotating shifts, weekends, and public holidays.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Guest Satisfaction Score (GSS)</li><li>TrustYou / Medallia Performance</li><li>Guest Complaint Resolution Time</li><li>ALL Member Recognition Compliance</li><li>VIP Arrival Readiness</li><li>Guest Feedback &amp; Online Reviews</li><li>Upselling &amp; Cross-Selling Performance</li><li>Compliance with Brand Standards and SOPs</li><li>Attendance and Grooming Compliance</li><li>Sustainability Compliance</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li><li>Minimum 1 2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li><li>Experience with Opera PMS or Opera Cloud is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li></ul><p></p></section>

<p>The GIZ Jordan Project <strong>“Improved Governance for the Support of Reform Projects in Jordan”</strong><strong> (PARtner II)</strong><strong>” </strong>is seeking to hire a&nbsp;“<strong>Public Administration Advisor</strong>”&nbsp;based in Jordan- for full-time base employment.</p> <p>The project&nbsp;“Improved Governance for the Support of Reform Projects in Jordan” (PARtner II)&nbsp;is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented from April 2026 to March 2030. The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH will implement the project on behalf of the German government, in partnership with the Prime Ministry of the Government of the Hashemite Kingdom of Jordan.</p> <p>The project builds on its predecessor “PARtner I” and enhances the capacities of the public administration in Jordan. Under the umbrella of the Public Sector Modernization Roadmap and the Economic Modernization Vision, it will continue to support the transformation of the public sector. Aiming at a more efficient, effective public administration which is responsive to citizens’ and businesses’ needs, as well as transparent, evidence-informed decision-making, this project delivers critical support to the wider Jordanian reform agenda.</p> <p><strong><u>Qualifications and specialist knowledge</u></strong></p> <ul> <li>University degree in Political Sciences, Public Administration, Economics, Social Sciences, Public Policy, or a comparable field​. An advanced degree is desirable.</li> <li>5 years of professional experience relevant to the duties.</li> <li>In-depth knowledge and practical experience in promoting innovation in the public sector, e.g. related to innovation structures, agile methods, innovation labs, or change management​.</li> <li>Experience in advising governmental institutions, ideally in the context of the ongoing Jordanian public administration reforms – particularly in the areas of service delivery modernization, human resource and organizational development, and quality management in the public sector​.</li> <li>Knowledge of up-to-date approaches to human resources development, including performance appraisal and competency development.​</li> <li>Practical experience in organizational development and in the planning and implementation of capacity development measures in the public sector​.</li> <li>Ability to strategically position reform and innovation topics within a development cooperation context.</li> <li>Strong ability to use ICT tools, and willingness to continuously upskill in the framework of GIZ’s further digitization.</li> <li>Proven ability to work in an intercultural context, ability to work in a politically sensitive context.</li> <li>Strong analytical and drafting skills.</li> <li>Excellent command of English and Arabic (spoken and written).</li> </ul> <p><strong><u>Main Responsibilities</u></strong>&nbsp;</p> <ul> <li>Lead the technical, content-related, and organizational implementation of all measures and activities of the Output “Public Service/Public Administration” &nbsp;independently, and in close coordination with external and internal stakeholders</li> <li>Provide technical and strategic advisory to governmental counterparts such as the Services and Public Administration Commission (SPAC), with a focus on SPAC’s extended mandate, organizational development, Human Resources management (performance management, competency-based recruitment, competency development), and innovation in the public sector in particular.​</li> <li>Identify needs, and plan and implement/steer relevant Capacity Development measures, in close cooperation with counterparts such as the Jordan Academy for Government Administration (JAGA).</li> <li>Identify international good practice, prepare lessons learnt, ensure institutional knowledge management, and promote technical exchange internally and externally.</li> <li>Provide support to, and lead independently where requested to, the project’s tasks related to monitoring, evaluation, accountability and learning, reporting, as well as communication and visibility​.</li> <li>Proactively establish and maintain contacts with stakeholders outside (e.g. governmental counterparts, experts and consultants, development partners and third parties) and within GIZ that are relevant to the implementation of the tasks.</li> <li>Provide strategic advisory to decision-makers on the positioning and thematic development of the development cooperation portfolio in the respective thematic area.</li> <li>Support the Head of Project and the other technical staff of the project in the implementation of all other areas of the project.</li> </ul> <p><em>The brief profile is not intended to provide a full and complete description.</em></p> <p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p> <p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p> <p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p> <p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p> <p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVITIES<br>Supporting management of Department Operations and Engineering Budgets<br>• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.<br>• Helps establish priorities for total property maintenance needs.<br>• Supervises the day to day operations of Engineering.<br>• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.<br>• Maintains and operates equipment at optimum effectiveness, efficiency and safety.<br>• Supervises distribution of repair work orders.<br>• Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed.<br>• Acts as technical liaison for all departments in property.<br>• Supervises Engineering in the absence of the Director of Engineering.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and makes purchases of new equipment, supplies, and furnishings.<br>• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.<br>• Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow.<br>• Performs inspections effectively.<br>• Assists in evaluating and implementing new technologies, equipment and supplies.<br>• Assists in establishing and implementing an energy conservation program.<br>Maintaining Engineering Standards<br>• Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.<br>• Helps ensure regulatory compliance to facility regulations and safety standards.<br>• Ensures compliance with all Engineering departmental policies, standards and procedures.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Empowers employees to provide excellent customer service.<br>Conducting Human Resources Activities<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Helps train employees in safety procedures.<br>• Assists in training other department employees in fire protection, safety and evacuation procedures.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in performing operational activities as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Support the daily operation of the outlet, ensuring exceptional guest service and adherence to Four Seasons standards. Lead by example by being highly visible on the floor, engaging with guests, anticipating their needs, and creating personalized dining experiences. Assist in maximizing outlet revenue through effective table management, reservation planning, and operational efficiency during peak business periods. Build lasting relationships with guests by recognizing preferences, encouraging repeat visits, and ensuring memorable experiences. Respond promptly and professionally to guest feedback, concerns, and special requests, taking ownership to achieve complete guest satisfaction. Supervise, coach, and motivate the outlet team, ensuring high standards of service, product knowledge, grooming, and professional conduct. Support the planning and execution of special events, promotions, and menu initiatives in collaboration with the culinary and beverage teams. Maintain the highest standards of cleanliness, presentation, safety, and maintenance throughout the outlet by conducting regular inspections. Assist in controlling labor costs, operating expenses, purchasing, and inventory to achieve departmental financial objectives. Monitor service quality and identify opportunities to enhance operational efficiency and the overall guest experience. Work collaboratively with Culinary, Stewarding, Housekeeping, Engineering, and other hotel departments to ensure seamless operations. Participate in daily briefings, departmental meetings, and training sessions while fostering a positive and collaborative team environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous supervisory or management experience in a luxury hotel, fine dining restaurant, or upscale Food &amp; Beverage operation. A genuine passion for hospitality and delivering exceptional guest experiences. Strong leadership and coaching skills with the ability to motivate, develop, and inspire a diverse team. Excellent communication and interpersonal skills with the confidence to engage with guests and colleagues at all levels. Strong organizational, problem-solving, and decision-making abilities in a fast-paced environment. Financial awareness with experience supporting labor management, cost control, purchasing, and inventory. Excellent command of English; additional language skills are considered an advantage. Flexibility to work evenings, weekends, and public holidays based on operational requirements.</p>

<p>Prepares, using the AutoCAD software, all drafting works necessary for the production of site surveys, schematic designs, concept designs, master plans, detailed architectural, structural, and electrical and mechanical drawings to ensure the continuous flow of operations. Prepares 3-dimensional presentation drawings, diagrams, charts, and simple graphic works to be used in presentations as required in order to assist team members with their presentation needs. Produces hard copies of the designs and plans to ensure that the supervisor checks and approves the work done. Assists Division Heads in carrying out the daily operations to ensure the continuous flow of activities. Produces drawings for the remodeling of existing buildings. Produces designs and detailed drawings for housing &amp; shelters. Performs other duties as may be assigned by the supervisor.</p><p>Competencies</p><p>Core Competencies of Communication, Working with People and Drive for Results apply by default. • Creating and Innovating. • Applying Technical Expertise. • Relating and Networking. • Learning and Researching.</p><p>Job Specific Qualifications</p><p><b>Work Experience</b></p><p>Five years of experience in AutoCAD drawing, drafting and graphic works and 3-dimensional applications is required Experience in engineering-related office equipment such as plotter, drawing photocopying machine and other relevant ones is required Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Do you have close relative(s) in UNRWA (mother, father, daughter, son, sister brother)? If yes, please provide full name(s) and relationship. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below.</p><p>Is required</p><p>Languages</p><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).</p><p>Required Languages</p><br><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><h4>Position summary</h4> <p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About us,&nbsp;</strong>At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels &amp; Resorts.</p><br><p>Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself.</p><br><p>The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access.</p><br><p><strong>Job Scope</strong></p><br><p>As an <strong>Assistant Cost Controller</strong>, you will support the financial integrity of the hotel by assisting in the monitoring and control of food, beverage, and operating costs. Reporting directly to the Cost Controller (or their delegate), you will help ensure accurate inventory management, cost reporting, and compliance with hotel policies and financial procedures. Your analytical skills and attention to detail will contribute to effective cost control and informed business decisions.</p><br><p><strong>Your Responsibilities Will Include:</strong></p><br><ul><li>Assist in monitoring and analyzing food, beverage, and general store costs to ensure operational efficiency and profitability.</li><li>Support the preparation of daily, weekly, and monthly cost control reports and variance analyses.</li><li>Review receiving records, purchase orders, invoices, and inventory transactions to ensure accuracy and compliance.</li><li>Conduct regular inventory counts and stock audits in coordination with operational departments.</li><li>Verify recipe costing, menu pricing, and consumption trends to identify opportunities for cost optimization.</li><li>Assist in maintaining accurate inventory records and ensuring proper stock valuation.</li><li>Monitor wastage, spoilage, breakage, and other cost-related factors, reporting variances to management.</li><li>Ensure all receiving, storing, and issuing procedures comply with hotel policies and internal controls.</li><li>Collaborate closely with Purchasing, Stores, Kitchen, F&amp;B, and Finance teams to maintain accurate cost information.</li><li>Support month-end closing activities and provide administrative assistance to the Cost Control function as required.</li></ul><p><strong>What we need from you</strong></p><br><ul><li>Bachelor’s degree in Accounting, Finance, Hospitality Management, or a related field.</li><li>Minimum 2 years of experience in Cost Control, Accounting, Finance, Stores, or Purchasing, preferably within a hotel environment.</li><li>Strong analytical and numerical skills with excellent attention to detail.</li><li>Good understanding of inventory management, cost control principles, and financial reporting.</li><li>Proficiency in Microsoft Excel and Microsoft Office applications.</li><li>Experience with hotel systems such as SunSystem, Opera, FMC, BirchStreet, or similar platforms is an advantage.</li><li>Strong communication and interpersonal skills with the ability to work effectively across departments.</li><li>Ability to manage multiple priorities, meet deadlines, and maintain confidentiality.</li><li>A proactive, organized, and solution-oriented approach to work.</li></ul><p><strong>What you can expect from us</strong></p><br><p>We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs.</p><br><p>Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><br><p>At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our myWellbeing Framework supports your health, lifestyle, and workplace wellbeing.</p><br><p>Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time.</p><br><br> </div>

<p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p>Supervisor: The incumbent reports to the Electrical Design Engineer (A14).</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Assists in preparing detailed electrical designs through CAD software for building projects such as schools, hospitals, clinics, shelters, warehouses, and rehousing initiatives including renewable, energy, PV and infrastructure projects, ensuring compliance with Agency policies, design criteria, standards, and both local and international codes of practice, and incorporating green elements and safety needs to achieve the most cost effective and reliable solution.</li><li>Contributes to the tender documents preparation related to electrical works, including drafting specifications for non-standard items, and preparing relevant descriptions for inclusion in Bills of Quantities (BoQs) and cost estimate.</li><li>Provides technical support for electrical alteration works in Agency premises, including preparing assessment technical reports on the existing electrical systems, inspections, and remediation requirements.</li><li>Cooperates with construction teams to address electrical design issues during implementation; supports updates of electrical drawings to reflect as-built conditions and evolving site requirements.</li><li>Coordinates with other designers to optimise electrical solutions, ensuring safety, integrity, and protection in the overall designs; may suggest improvements where is applicable.</li><li>Assists in drafting Terms of Reference (ToR) for consultants for electrical works and supports their monitoring and supervision to ensure adherence thereof and meeting the design criteria and standards.</li><li>Provides inputs for electrical technical reports, design reports, progress weekly, monthly, and ad-hoc reports.</li><li>Performs other duties as may be assigned by the supervisor.</li></ul><p>Competencies</p><ul><li>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</li><li>Creating and Innovating</li><li>Applying Technical Expertise</li><li>Relating and Networking</li><li>Learning and Researching</li><li>Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>A university degree in electrical engineering from an accredited university/institution.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>You are required to have at least three years of relevant experience in the electrical design resources, which specified for drawing and calculations, preferably in public buildings and developmental projects.</p><p>You are required to have experience with electrical design software and computer-aided design, such as AutoCAD and other software.</p><p>You are required to have a university degree in electrical engineering from an accredited university/institution.</p><p>Good command of written and spoken English and Arabic is required.</p><p>Are you currently residing in Duty Station. It is required that you specify your current location.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Senior Donor Relations Officer (Asia) reports to the Director of Partnerships.</p><p>Responsibilities Contributes to the development and implementation of the region s strategy on external relations and fundraising; manages relationships with key donors across Asia; provides a consistently high level of responsiveness and service to key donors; actively pursues innovative avenues of cooperation for funding opportunities by public and private donors in the wider Asia region; provides counsel to the Director of Partnerships, Director of External Relations and senior management; Negotiates bilateral agreements and Memoranda of Understanding (MOUs) with donors on behalf of the Agency; negotiates and drafts project proposals in coordination with field offices; analyzes, reviews and edits project proposals and progress reports; drafts correspondence for the purpose of fund-raising and advocacy; produces briefing materials and talking points for senior management including the Commissioner-General, Deputy Commissioner-General, Directors, and the Representative Offices in New York, EU, Washington, and Geneva and other Senior Officials; Promotes and implements the Agency s Resource Mobilization Strategy with results-oriented concrete actions; organizes and participates in senior level missions to donor capitals; participates in major meetings and conferences including the hosts and donors meeting and policy-level bilateral discussions with senior government civil servants or at the political level; organizes and participates in donor field trips in the five fields of operations including high level delegations from capitals; Contributes to the development and strategic use of outreach materials and media for the purpose of increased public awareness and fund-raising; drafts donor brochures in conjunction with official visits to capitals; oversees the preparation of visibility plans; Makes significant contributions to various fund-raising documents including appeals and Department s reports and policy documents; Ensures proactive coordination with concerned Departments, Field Offices and Representative Offices on contributions, donor funded projects and external relations activities and ensures timely follow-up;</p><p>Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Creating and Innovating ii. Planning and Organizing iii. Analyzing Leadership (as applicable) i. Creating and Maintaining Impact and Partnership ii. Managing Complexity and Change</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>At least seven years of progressively responsible and relevant experience in donor relations and fundraising working for a national/international organization or development agency as well as a proven track record in fund-raising within Asia is required. At least five years of work experience managing mid-size teams is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Do you currently hold a contract of 1 year or more with UNRWA? If yes, please confirm whether you have completed your mandatory probation period is desirable. Knowledge of UNRWA and the wider UN system is desirable. Knowledge of a second UN language is desirable. Command of a major East Asian language is desirable. Experience working with major Asian donors (e.g., Japan, Korea, or China) is desirable. Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p><p></p></section>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <h4>Responsibilities:</h4> <p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p> <ul> <li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li> <li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li> <li>Assist guests with check-in, check-out, and general hotel inquiries.</li> <li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li> <li>Coordinate with other hotel departments to ensure seamless guest experiences.</li> <li>Conduct daily guest engagement activities and follow up on guest feedback.</li> <li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li> <li>Maintain accurate guest profiles and update relevant information in the hotel system.</li> <li>Promote hotel facilities, services, and special offers to guests.</li> <li>Monitor guest satisfaction levels and contribute to improving service quality.</li> <li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li> <li>Support the Front Office team during peak operational periods when required.</li> <li>Ensure compliance with hotel policies, procedures, and brand standards.</li> <li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li> <li>Meet the required daily quota for guest courtesy calls as established by management.</li> <li>Conduct show around of the hotel when requested.</li> <li>Maintain a complete knowledge of: <ul> <li>Hotel features/services, hours of operation.</li> <li>Hotel restaurant and menu price range.</li> <li>Hotel room types, numbers, names, amenities and location.</li> <li>All the Repeat Guest/Special Guest programs and packages.</li> <li>All room rates, special packages and promotions.</li> </ul> </li> <li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li> <li>Follow hotel’s telephone etiquette standards.</li> <li>Enroll new loyalty members and update certificate maintenance when applicable.</li> <li>Drive rate and RevPAR through up-selling room brand.</li> <li>Follow departmental policies and procedures.</li> <li>Follow all safety and sanitation policies.</li> <li>Other duties as assigned.</li> </ul> <h4>Qualifications</h4> <ul> <li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li> <li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong guest service and problem-solving abilities.</li> <li>Professional appearance and positive attitude.</li> <li>Ability to work under pressure and handle multiple tasks effectively.</li> <li>Strong organizational and time management skills.</li> <li>Proficient in the English language (verbal and written).</li> <li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li> <li>Knowledge of computerized Front Office systems required.</li> <li>Must have the ability to handle cash effectively and accurately.</li> </ul> <h4>Additional information</h4> <h4>Physical requirements:</h4> <ul> <li>Ability to stand and walk for extended periods.</li> <li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent reports to the Electrical Design Engineer (A14).</p><p>Responsibilities - Assists in preparing detailed electrical designs through CAD software for building projects such as schools, hospitals, clinics, shelters, warehouses, and rehousing initiatives including renewable, energy, PV and infrastructure projects, ensuring compliance with Agency policies, design criteria, standards, and both local and international codes of practice, and incorporating green elements and safety needs to achieve the most cost effective and reliable solution. - Contributes to the tender documents preparation related to electrical works, including drafting specifications for non-standard items, and preparing relevant descriptions for inclusion in Bills of Quantities (BoQs) and cost estimate. - Provides technical support for electrical alteration works in Agency premises, including preparing assessment technical reports on the existing electrical systems, inspections, and remediation requirements. - Cooperates with construction teams to address electrical design issues during implementation; supports updates of electrical drawings to reflect as-built conditions and evolving site requirements. - Coordinates with other designers to optimise electrical solutions, ensuring safety, integrity, and protection in the overall designs; may suggest improvements where is applicable. - Assists in drafting Terms of Reference (ToR) for consultants for electrical works and supports their monitoring and supervision to ensure adherence thereof and meeting the design criteria and standards. - Provides inputs for electrical technical reports, design reports, progress weekly, monthly, and ad-hoc reports. - Performs other duties as may be assigned by the supervisor.</p><p>Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Creating and Innovating Applying Technical Expertise Relating and Networking Learning and Researching</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>A university degree in electrical engineering from an accredited university/institution.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>At least three years of relevant experience in the electrical design resources, which specified for drawing and calculations, preferably in public buildings and developmental projects is required</p><p>Experience with electrical design software and computer-aided design, such as AutoCAD and other software is required.</p><h2>Languages</h2><p>English and Arabic are required.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Position Purpose</p><br><p>The Guest Relations Agent is responsible for creating memorable guest experiences by delivering personalized, warm, and professional service throughout the guest journey. Acting as the main point of contact for guests, the role ensures that all requests, concerns, and special arrangements are handled efficiently while reflecting Accor's Heartist® culture and brand standards.</p><br><p>Key Responsibilities</p><br><p>Guest Experience</p><br><ul><li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li><li>Ensure a smooth and personalized arrival, stay, and departure experience.</li><li>Recognize and acknowledge ALL – Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li><li>Anticipate guest needs and provide proactive service to exceed expectations.</li><li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li></ul><p>Guest Services</p><br><ul><li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li><li>Coordinate with Housekeeping, Engineering, Food &amp; Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li><li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li><li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li></ul><p>Guest Satisfaction</p><br><ul><li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li><li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li><li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li><li>Promote positive guest engagement and encourage guest loyalty.</li></ul><p>Operational Responsibilities</p><br><ul><li>Review daily arrivals, departures, in-house guests, and VIP reports.</li><li>Prepare welcome letters, amenities, and guest profiles before arrival.</li><li>Ensure all guest information is handled confidentially in accordance with company policies.</li><li>Maintain accurate records of guest interactions and follow-up actions.</li><li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li><li>Assist with Front Office operations whenever required.</li></ul><p>Health, Safety &amp; Security</p><br><ul><li>Comply with all hotel health, safety, hygiene, and security procedures.</li><li>Report maintenance issues, hazards, and guest safety concerns immediately.</li><li>Participate in emergency procedures and fire evacuation drills.</li></ul><p>Sustainability</p><br><ul><li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li><li>Encourage responsible use of hotel resources including water, energy, and paper.</li><li>Minimize waste and support recycling initiatives within the department.</li><li>Participate in environmental awareness programs and sustainability activities.</li><li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li></ul><p>Qualifications</p><br><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li><li>Minimum 1–2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li><li>Experience with Opera PMS or Opera Cloud is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li></ul><p>Competencies</p><br><ul><li>Guest Passion</li><li>Excellent Communication Skills</li><li>Emotional Intelligence</li><li>Attention to Detail</li><li>Teamwork &amp; Collaboration</li><li>Problem Solving</li><li>Time Management</li><li>Professional Grooming &amp; Presentation</li><li>Multitasking Ability</li><li>Cultural Awareness</li><li>Adaptability</li><li>Integrity &amp; Confidentiality</li></ul><p>Physical Requirements</p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Ability to lift light luggage or guest amenities when required.</li><li>Flexibility to work rotating shifts, weekends, and public holidays.</li></ul><p>Key Performance Indicators (KPIs)</p><br><ul><li>Guest Satisfaction Score (GSS)</li><li>TrustYou / Medallia Performance</li><li>Guest Complaint Resolution Time</li><li>ALL Member Recognition Compliance</li><li>VIP Arrival Readiness</li><li>Guest Feedback &amp; Online Reviews</li><li>Upselling &amp; Cross-Selling Performance</li><li>Compliance with Brand Standards and SOPs</li><li>Attendance and Grooming Compliance</li><li>Sustainability Compliance</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Position purpose</h4> <p>The Guest Relations Agent is responsible for creating memorable guest experiences by delivering personalized, warm, and professional service throughout the guest journey. Acting as the main point of contact for guests, the role ensures that all requests, concerns, and special arrangements are handled efficiently while reflecting Accor's Heartist® culture and brand standards.</p> <h4>Key responsibilities</h4> <strong>Guest experience</strong><br> <li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li> <li>Ensure a smooth and personalized arrival, stay, and departure experience.</li> <li>Recognize and acknowledge all – Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li> <li>Anticipate guest needs and provide proactive service to exceed expectations.</li> <li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li> <strong>Guest services</strong><br> <li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li> <li>Coordinate with Housekeeping, Engineering, Food & Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li> <li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li> <li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li> <strong>Guest satisfaction</strong><br> <li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li> <li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li> <li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li> <li>Promote positive guest engagement and encourage guest loyalty.</li> <strong>Operational responsibilities</strong><br> <li>Review daily arrivals, departures, in-house guests, and VIP reports.</li> <li>Prepare welcome letters, amenities, and guest profiles before arrival.</li> <li>Ensure all guest information is handled confidentially in accordance with company policies.</li> <li>Maintain accurate records of guest interactions and follow-up actions.</li> <li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li> <li>Assist with Front Office operations whenever required.</li> <strong>Health, safety & security</strong><br> <li>Comply with all hotel health, safety, hygiene, and security procedures.</li> <li>Report maintenance issues, hazards, and guest safety concerns immediately.</li> <li>Participate in emergency procedures and fire evacuation drills.</li> <strong>Sustainability</strong><br> <li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li> <li>Encourage responsible use of hotel resources including water, energy, and paper.</li> <li>Minimize waste and support recycling initiatives within the department.</li> <li>Participate in environmental awareness programs and sustainability activities.</li> <li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li> <h4>Qualifications</h4> <li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li> <li>Minimum 1–2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li> <li>Experience with Opera PMS or Opera Cloud is an advantage.</li> <li>Excellent communication and interpersonal skills.</li> <li>Fluent in English; additional languages are highly desirable.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li> <h4>Competencies</h4> <li>Guest passion</li> <li>Excellent communication skills</li> <li>Emotional intelligence</li> <li>Attention to detail</li> <li>Teamwork & collaboration</li> <li>Problem solving</li> <li>Time management</li> <li>Professional grooming & presentation</li> <li>Multitasking ability</li> <li>Cultural awareness</li> <li>Adaptability</li> <li>Integrity & confidentiality</li> <h4>Physical requirements</h4> <li>Ability to stand and walk for extended periods.</li> <li>Ability to lift light luggage or guest amenities when required.</li> <li>Flexibility to work rotating shifts, weekends, and public holidays.</li> <h4>Key performance indicators (KPIs)</h4> <li>Guest Satisfaction Score (GSS)</li> <li>TrustYou / Medallia performance</li> <li>Guest complaint resolution time</li> <li>ALL member recognition compliance</li> <li>VIP arrival readiness</li> <li>Guest feedback & online reviews</li> <li>Upselling & cross-selling performance</li> <li>Compliance with brand standards and SOPs</li> <li>Attendance and grooming compliance</li> <li>Sustainability compliance</li> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p>Responsibilities: The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty. Welcome guests upon arrival and provide a warm, professional, and personalized experience. Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. Assist guests with check-in, check-out, and general hotel inquiries. Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution. Coordinate with other hotel departments to ensure seamless guest experiences. Conduct daily guest engagement activities and follow up on guest feedback. Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made. Maintain accurate guest profiles and update relevant information in the hotel system. Promote hotel facilities, services, and special offers to guests. Monitor guest satisfaction levels and contribute to improving service quality. Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling). Support the Front Office team during peak operational periods when required. Ensure compliance with hotel policies, procedures, and brand standards. Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. Meet the required daily quota for Guest courtesy calls as established by management. Conducts show around of the hotel when requested. Maintain a complete knowledge of: Hotels features/services, hours of operation. Hotels restaurant and menu price range. Hotels room types, numbers, names, amenities and location. All the Repeat Guest/ Special Guest programs and packages. All room rates, special packages and promotions. Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Follow departmental policies and procedures. Follow all safety and sanitation policies. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</p><p>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Strong guests service and problem-solving abilities.</p><p>Professional appearance and positive attitude.</p><p>Ability to work under pressure and handle multiple tasks effectively.</p><p>Strong organizational and time management skills.</p><p>Proficient in the English language (verbal &amp; written).</p><p>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</p><p>Knowledge of computerized Front Office systems required.</p><p>Must have the ability to handle cash effectively and accurately.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p><p>CORE WORK ACTIVIITES Supporting management of Property Operations Supervises distribution of repair work orders. Ensures property policies are administered fairly and consistently. Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Establishes and maintains open, collaborative relationships with employees. Monitors timeliness and quality of completion of repair work orders. Supervises Engineering and related areas in absence of the Director of Engineering. Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and order or purchase new equipment, supplies, and furnishings. Supervises the day to day operations of Engineering and related departments. Maintaining Property Standards Inspect and evaluate the physical condition of facilities in order to determine the type of work required. Maintains accurate logs and records as required. Operates generators and fire pumps as necessary. Provides emergency response services 24/7. Repairs equipment (e.g., refrigeration, laundry) as necessary. Ensures all employees have the proper supplies, equipment and uniforms. Ensuring Exceptional Customer Service Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Sets a positive example for guest relations. Conducting Human Resources Activities Helps train employees in safety procedures. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Communicates performance expectations in accordance with job descriptions for each position. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Solicits employee feedback. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li><li>OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Responsibilities:</strong></p><br><p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p><br><ul><li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li><li>Maintains the highest standard of professionalism,&nbsp;ethics&nbsp;and attitude towards guests and colleagues.&nbsp;</li><li>Assist guests with check-in, check-out, and general hotel inquiries.</li><li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li><li>Coordinate with other hotel departments to ensure seamless guest experiences.</li><li>Conduct daily guest engagement activities and follow up on guest feedback.</li><li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li><li>Maintain accurate guest profiles and update relevant information in the hotel system.</li><li>Promote hotel facilities, services, and special offers to guests.</li><li>Monitor guest satisfaction levels and contribute to improving service quality.</li><li>&nbsp;&nbsp;Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling).</li><li>Support the Front Office team during peak operational periods when required.</li><li>Ensure compliance with hotel policies, procedures, and brand standards.</li><li>Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile,&nbsp;assisting&nbsp;as necessary to carry out the calls and compile the reports.&nbsp;</li><li>Meet the required daily quota for Guest courtesy calls as&nbsp;established&nbsp;by management.&nbsp;&nbsp;</li><li>Conducts show&nbsp;around of&nbsp;the hotel when requested.&nbsp;</li><li>Maintain a complete knowledge of:&nbsp;&nbsp;</li></ul><ul><li><ul><li>Hotels features/services, hours of operation.&nbsp;&nbsp;</li><li>Hotels&nbsp;restaurant and menu price range.</li><li>Hotels&nbsp;room types, numbers, names,&nbsp;amenities&nbsp;and location.&nbsp;</li><li>All the Repeat Guest/ Special Guest programs and packages.&nbsp;</li><li>All room rates, special&nbsp;packages&nbsp;and promotions.&nbsp;</li><li>Co-ordinates and&nbsp;assists&nbsp;with VIP arrival room allocations, meeting, escorting and in-room check-in&nbsp;of&nbsp;VIP guests.&nbsp;</li></ul></li></ul><ul><li>Follows Hotel’s telephone etiquette standards.</li><li>Enrollment of new loyalty members and updates certificate maintenance when applicable.</li><li>Drives Rate and RevPAR through up-selling room brand.</li><li>Follow departmental policies and procedures.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><p><strong>Qualifications:</strong></p><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong guests service and problem-solving abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to work under pressure and handle multiple tasks effectively.</li><li>Strong organizational and time management skills.</li><li>Proficient in the English language (verbal &amp; written).</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>Knowledge of computerized Front Office systems required.</li><li>Must have the ability to handle cash effectively and accurately.</li></ul><br>Additional Information<br><br><p><strong>Physical Requirements:</strong></p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Responsibilities:</strong></p><br><p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p><br><ul><li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li><li>Maintains the highest standard of professionalism,&nbsp;ethics&nbsp;and attitude towards guests and colleagues.&nbsp;</li><li>Assist guests with check-in, check-out, and general hotel inquiries.</li><li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li><li>Coordinate with other hotel departments to ensure seamless guest experiences.</li><li>Conduct daily guest engagement activities and follow up on guest feedback.</li><li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li><li>Maintain accurate guest profiles and update relevant information in the hotel system.</li><li>Promote hotel facilities, services, and special offers to guests.</li><li>Monitor guest satisfaction levels and contribute to improving service quality.</li><li>&nbsp;&nbsp;Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling).</li><li>Support the Front Office team during peak operational periods when required.</li><li>Ensure compliance with hotel policies, procedures, and brand standards.</li><li>Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile,&nbsp;assisting&nbsp;as necessary to carry out the calls and compile the reports.&nbsp;</li><li>Meet the required daily quota for Guest courtesy calls as&nbsp;established&nbsp;by management.&nbsp;&nbsp;</li><li>Conducts show&nbsp;around of&nbsp;the hotel when requested.&nbsp;</li><li>Maintain a complete knowledge of:&nbsp;&nbsp;</li></ul><ul><li><ul><li>Hotels features/services, hours of operation.&nbsp;&nbsp;</li><li>Hotels&nbsp;restaurant and menu price range.</li><li>Hotels&nbsp;room types, numbers, names,&nbsp;amenities&nbsp;and location.&nbsp;</li><li>All the Repeat Guest/ Special Guest programs and packages.&nbsp;</li><li>All room rates, special&nbsp;packages&nbsp;and promotions.&nbsp;</li><li>Co-ordinates and&nbsp;assists&nbsp;with VIP arrival room allocations, meeting, escorting and in-room check-in&nbsp;of&nbsp;VIP guests.&nbsp;</li></ul></li></ul><ul><li>Follows Hotel’s telephone etiquette standards.</li><li>Enrollment of new loyalty members and updates certificate maintenance when applicable.</li><li>Drives Rate and RevPAR through up-selling room brand.</li><li>Follow departmental policies and procedures.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><p><strong>Qualifications:</strong></p><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong guests service and problem-solving abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to work under pressure and handle multiple tasks effectively.</li><li>Strong organizational and time management skills.</li><li>Proficient in the English language (verbal &amp; written).</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>Knowledge of computerized Front Office systems required.</li><li>Must have the ability to handle cash effectively and accurately.</li></ul><br>Additional Information<br><br><p><strong>Physical Requirements:</strong></p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Employee Relations Coordinator - National - Damascus</strong></p><br><p>Team&nbsp;&nbsp;&nbsp;&nbsp;HR&nbsp;&nbsp;&nbsp;&nbsp;Grade&nbsp;&nbsp;&nbsp;&nbsp;National – Grade 3&nbsp;<br> Reports To &nbsp;&nbsp;&nbsp;&nbsp;People and Culture Director&nbsp;&nbsp;&nbsp;&nbsp;Contract Length&nbsp;&nbsp;&nbsp;&nbsp;One year&nbsp;<br> Location [Damascus Office]&nbsp;&nbsp;&nbsp;&nbsp;<br> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br> Language(s)&nbsp;&nbsp;&nbsp;&nbsp;English and Arabic&nbsp;&nbsp;&nbsp;&nbsp;</p><br><p>Team and Job Purpose<br> Team Purpose<br> To ensure fair, transparent, and legally compliant employee relations processes that foster a positive, inclusive, and respectful workplace culture. The Employee Relations team monitors trends, identifies areas for improvement, and strengthens organizational capacity to manage complex issues effectively. By conducting thorough investigations, managing disciplinary cases, and handling appeals, the team ensures consistency, accountability, and equity, supporting the organization’s commitment to a safe and supportive environment for all employees.<br> also actively promotes and prevents workplace risks by fostering a culture of safety, inclusion, and respect across the Country Office</p><br><p>Role Purpose<br> To provide expert guidance and support on employee relations matters, upholding Save the Children International’s values of integrity, accountability, and respect. This role ensures that disciplinary and appeal processes are managed fairly, consistently, and in accordance with organizational and legal standards.&nbsp;<br> The Employee Relations Coordinator acts as an enabler and advocate for a safe and inclusive workplace, embedding preventive measures and positive culture initiatives as part of daily operations. The role includes regular reporting to the Country Director and Senior Management Team on employee relations trends, risks, and key metrics.<br> By fostering a culture of empowerment, promoting best practices, and building capacity across the organization, the Employee Relations Coordinator &nbsp;contributes to a productive, inclusive workplace that ultimately supports SCI’s mission to protect and advance the well-being of children.</p><br><p>Principal Accountabilities</p><br><p>Lead and manage the investigation and resolution of employee grievances, disciplinary cases, and appeals, partnering with colleagues on complex, multi-faceted cases. Ensure processes are fair, timely, and aligned with SCI’s values, policies, and legal requirements.</p><br><p>Monitor, analyse, and report on employee relations trends and patterns, identifying systemic issues and recommending improvements to policies, procedures, and practices to maintain a safe, equitable, and supportive workplace to People and Culture Director and SMT. Provide regular updates to the People and Culture Director, Country Director, and Senior Management Team</p><br><p>Provide expert guidance and support to managers on complex employee relations matters, enhancing their ability to manage cases effectively, consistently, and in alignment with organizational and legal standards.</p><br><p>Act as a Subject Matter Expert to the Country Office Senior Management Team on high-risk or sensitive employee relations matters, collaborating with internal or external legal advisors as needed to inform decisions.</p><br><p>Foster strong, trusting relationships with employees at all levels, promoting open communication, collaboration, and a respectful work environment across a diverse workforce.</p><br><p>Actively support preventive initiatives and programs to create an inclusive and safe workplace culture, including training, awareness campaigns, and early identification of risks.</p><br><p>Ensure all employee relations processes reflect SCI’s DEI policies, embedding inclusive practices and cultural competence in investigations, case management, and advisory activities.</p><br><p>Oversee the efficient implementation of final recommendations, maintain thorough and accurate records at all stages of the employee relations process, and prioritize support for all colleagues involved to ensure fair and supportive outcomes.</p><br><p>Budget</p><br><p><br> People Management Responsibility (direct/indirect reports)<br> Number of people managed in total: N/A<br> Manager of a team: No<br> Team Manager (manager of multiple teams): No</p><br><p>Size of Remit<br> Country Office</p><br><p><br> Travel Requirements<br> International travel required: Yes</p><br><p>Percentage of required for travel: Up to 10%</p><br><p><br> Key Relationships<br> Internal (excluding direct team and manager)<br> •&nbsp;&nbsp;&nbsp;&nbsp;Employee Relations Team<br> •&nbsp;&nbsp;&nbsp;&nbsp;Functional Leaders in the country office&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Country Director&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp; Senior Management team&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Head of Offices<br> •&nbsp;&nbsp;&nbsp;&nbsp;HR team</p><br><p>External</p><br><p>N/A</p><br><p>Competencies<br> Cluster: Thinking<br> Competency: Innovating and adapting<br> Level: Accomplished<br> Behavioural Indicator: Demonstrates flexibility in following processes and procedures while remaining true to the organisation’s values.</p><br><p>Cluster: Engaging<br> Competency: Networking<br> Level: Leading Edge<br> Behavioural Indicator: Builds strong relationships with a broad range of stakeholders.</p><br><p>Cluster: Thinking<br> Competency: Problem solving and decision making<br> Level: Accomplished<br> Behavioural Indicator: Uses data and evidence to drive decision making for quality improvement.</p><br><p>Cluster: Engaging<br> Competency: Working effectively with others<br> Level: Leading Edge<br> Behavioural Indicator: Creates an environment which promotes diversity and does not tolerate discrimination.</p><br><p>Cluster: Engaging<br> Competency: Communicating with impact<br> Level: Skilled<br> Behavioural Indicator: Ensures communications are concise and well-structured.</p><br><p>Experience and Skills<br> Essential<br> 1.&nbsp;&nbsp;&nbsp;&nbsp;HR Experience: Minimum of 7 &nbsp;years of progressive experience in Human Resources, with significant exposure to employee relations.</p><br><p>2.&nbsp;&nbsp;&nbsp;&nbsp;Employee Relations Expertise: Demonstrated experience in handling employee grievances, disciplinary cases, and appeals, ensuring processes are fair, timely, and fully aligned with organisational policies and legal requirements.</p><br><p>3.&nbsp;&nbsp;&nbsp;&nbsp;Advisory Skills: Proven ability to provide expert advice and support to managers on complex employee relations issues, enhancing their capability to handle cases effectively and consistently.</p><br><p>4.&nbsp;&nbsp;&nbsp;&nbsp;Relationship Building: Extensive experience fostering strong relationships with employees at all levels, promoting a collaborative, respectful, and inclusive work environment.</p><br><p>5.&nbsp;&nbsp;&nbsp;&nbsp;Trend Analysis &amp; Reporting: Significant experience monitoring and reporting on employee relations trends to identify systemic issues and inform policies and practices, ensuring a safe, equitable, and supportive organizational culture.</p><br><p>6.&nbsp;&nbsp;&nbsp;&nbsp;Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex issues clearly, confidently, and authoritatively to diverse audiences.</p><br><p>7.&nbsp;&nbsp;&nbsp;&nbsp;Analytical Thinking: Strong analytical skills to assess employee relations trends, identify areas for improvement, and support evidence-based decision-making and policy development.</p><br><p>8.&nbsp;&nbsp;&nbsp;&nbsp;Conflict Resolution: Advanced conflict resolution and negotiation skills, with the ability to mediate complex employee relations matters tactfully, impartially, and effectively.</p><br><p>9.&nbsp;&nbsp;&nbsp;&nbsp;Integrity and Ethical Judgment: High level of integrity and discretion, maintaining confidentiality and impartiality at all times while upholding organizational values.</p><br><p>10.&nbsp;&nbsp;&nbsp;&nbsp;Project and Case Management: Strong project management skills, capable of overseeing the efficient implementation of final recommendations, maintaining accurate records, and prioritizing support for colleagues involved.</p><br><p>Desirable<br> N/</p><br><p>Education and Qualifications<br> Essential</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;Expert understanding of employment laws and regulations in Syria and/or Jordan.</p><br><p>Desirable</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;Qualifications, experience or training in mediation, conflict resolution, or labour law would be advantageous.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Professional certifications in Human Resources are desirable.</p><br><p><br> Safeguarding<br> We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse.</p><br><p>Level 2: either the post holder will have access to personal data about children and/or young people as part of their work; or the post holder will be working &nbsp;in a ‘regulated’ position (accountant, barrister, solicitor, legal executive); therefore a police check &nbsp;will be required (at ‘standard’ level in the UK or equivalent in other countries).</p><br><p>Diversity, Equity and Inclusion and Equal Opportunities&nbsp;<br> Diversity, Equity and Inclusion is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation. &nbsp;<br> We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.&nbsp;<br> Reasonable adjustments will be made should any candidate invited to interview require this. &nbsp;&nbsp;<br> &nbsp;</p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs&nbsp;We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>

<p><h4>Job summary</h4> <p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li> <li>OR</li> <li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li> </ul> <h4>Core work activities</h4> <h4>Supporting management of department operations and engineering budgets</h4> <ul> <li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li> <li>Helps establish priorities for total property maintenance needs.</li> <li>Supervises the day to day operations of Engineering.</li> <li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li> <li>Maintains and operates equipment at optimum effectiveness, efficiency and safety.</li> <li>Supervises distribution of repair work orders.</li> <li>Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed.</li> <li>Acts as technical liaison for all departments in property.</li> <li>Supervises Engineering in the absence of the Director of Engineering.</li> <li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li> <li>Selects and makes purchases of new equipment, supplies, and furnishings.</li> <li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li> <li>Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow.</li> <li>Performs inspections effectively.</li> <li>Assists in evaluating and implementing new technologies, equipment and supplies.</li> <li>Assists in establishing and implementing an energy conservation program.</li> </ul> <h4>Maintaining engineering standards</h4> <ul> <li>Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.</li> <li>Helps ensure regulatory compliance to facility regulations and safety standards.</li> <li>Ensures compliance with all Engineering departmental policies, standards and procedures.</li> <li>Ensures all employees have the proper supplies, equipment and uniforms.</li> </ul> <h4>Ensuring exceptional customer service</h4> <ul> <li>Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Empowers employees to provide excellent customer service.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li> <li>Helps train employees in safety procedures.</li> <li>Assists in training other department employees in fire protection, safety and evacuation procedures.</li> <li>Provides feedback to employees based on observation of service behaviors.</li> <li>Assists in performing operational activities as necessary.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVITIES<br>Supporting management of Department Operations and Engineering Budgets<br>• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.<br>• Helps establish priorities for total property maintenance needs.<br>• Supervises the day to day operations of Engineering.<br>• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.<br>• Maintains and operates equipment at optimum effectiveness, efficiency and safety.<br>• Supervises distribution of repair work orders.<br>• Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed.<br>• Acts as technical liaison for all departments in property.<br>• Supervises Engineering in the absence of the Director of Engineering.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and makes purchases of new equipment, supplies, and furnishings.<br>• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.<br>• Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow.<br>• Performs inspections effectively.<br>• Assists in evaluating and implementing new technologies, equipment and supplies.<br>• Assists in establishing and implementing an energy conservation program.<br>Maintaining Engineering Standards<br>• Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.<br>• Helps ensure regulatory compliance to facility regulations and safety standards.<br>• Ensures compliance with all Engineering departmental policies, standards and procedures.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Empowers employees to provide excellent customer service.<br>Conducting Human Resources Activities<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Helps train employees in safety procedures.<br>• Assists in training other department employees in fire protection, safety and evacuation procedures.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in performing operational activities as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>