Public relations delegate Jobs
2207 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Procurement Specialist provides and coordinates day-to-day procurement operations, including specialized and complex processes and functions, ensuring consistency, timeliness and conformity with relevant rules, procedures and practices. He/ she provides procedural guidance to clients and staff across the Organization regarding procurement rules and procedures.</p><p>Tasks and responsibilities</p><ul><li>Coordinate and support the implementation of procurement activities for FAO Jordan in accordance with FAO rules, policies, and procedures, including MS 502 and related applicable guidance.</li><li>Manage and monitor procurement requests received from projects and other internal requesters, including consolidation of procurement plans and follow-up on procurement milestones and progress.</li><li>Review purchase requisitions and related supporting documentation to ensure completeness, accuracy, and compliance with FAO requirements before initiating procurement actions.</li><li>Carry out local and international procurement processes for goods and services, including preparation of solicitation documents, issuance of tenders, receipt and opening of offers, evaluation of bids/proposals, and preparation of purchase orders and contracts, in full compliance with FAO rules and procedures.</li><li>Support the preparation, drafting, processing, and follow-up of contracts, purchase orders, amendments, renewals, and other procurement-related documents under the applicable operational modalities.</li><li>Ensure procurement actions are processed in a timely manner and provide regular updates to requesters and management on the status of ongoing actions and any related issues requiring attention.</li><li>Maintain and update supplier and vendor records, including identification of potential suppliers, review of supplier information, conduct of market research, and support to supplier sourcing and outreach processes, including calls for expression of interest where relevant.</li><li>Conduct market surveys and supplier research using available sources, including online resources, UNGM, and other relevant platforms, and maintain up-to-date supplier information by category and item.</li><li>Evaluate quotations and bids in line with prescribed procedures and prepare the required procurement documentation and analysis for review, approval, and committee submission as applicable.</li><li>Communicate procurement outcomes to successful and unsuccessful bidders after completion of the tendering process, in accordance with FAO procedures.</li><li>Act as secretary to the Local Procurement Committee (LPC) for procurement actions under the relevant modalities, including preparation and organization of documentation and records for committee review.</li><li>Raise and process purchase orders for goods and services in GRMS and other relevant corporate systems, ensuring correct data entry and compliance with approved procurement actions.</li><li>Review and maintain procurement records, registers, and filing systems for requisitions, tenders, contracts, purchase orders, and related correspondence to ensure completeness, traceability, and ease of retrieval.</li><li>Receive, track, and dispatch incoming and outgoing procurement correspondence and maintain proper records of official procurement communications.</li><li>Follow up on approved purchase requisitions, contractual actions, soft commitments, delivery status, and other procurement-related transactions to ensure smooth end-to-end processing.</li><li>Review supplier invoices related to procurement transactions, ensure proper registration and completeness of supporting documentation, and coordinate their onward submission for payment processing in line with applicable procedures.</li><li>In coordination with technical colleagues, follow up on contract execution issues, including delays, non-performance, quality concerns, and application of contractual remedies, as applicable and in line with FAO rules and contract provisions.</li><li>Liaise with Logistics Unit for timely preparation and obtaining letters of import exemption and re-export, follow up on clearance of goods and shipments and ensure safe arrival of the consignments to the final destinations</li><li>Obtain and maintain supplier performance documentation and relevant contract management records upon completion of procurement transactions.</li><li>Prepare monitoring reports, procurement statistics, status updates, and other analytical or management information related to procurement activities, as required.</li><li>Participate in meetings with suppliers, internal requesters, and other stakeholders to facilitate procurement planning, clarification, implementation, and resolution of operational issues.</li><li>Conduct preliminary quality assurance for LoAs, by making sure that in the LoA file all the documentation is in order and properly completed and filed, before final quality assurances is conducted by the Administration officer;</li><li>Perform any other related duties as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Procurement, Supply Chain Management, Business Administration, Logistics, Economics, Law, Public Administration or another related field</li><li>Five years of experience in procurement support work</li><li>Working knowledge of English</li><li>National of Jordan</li></ul><ul><li>FAO Core Competencies</li><li>Results Focus</li><li>Teamwork</li><li>Communication</li><li>Building Effective Relationships</li><li>Knowledge Sharing and Continuous Improvement</li></ul><ul><li>Technical/Functional Skills</li><li>Thorough knowledge of the procurement regulations and procedures of any public or international entity or organization.</li><li>Good knowledge of the International Commercial Terms (INCOTERMS) and their application.</li><li>Thorough knowledge of the ERP Procurement Module and ability to guide, direct and advise colleagues on its use and applications.</li></ul><ul><li>Selection Criteria</li><li>Very good knowledge of the MS Office package, Internet and office technology equipment</li><li>Thorough knowledge of UN system procurement regulations, policies and procedures.</li><li>Certification on procurement delivered from an internationally recognized institution is an asset.</li><li>Previous experience with the United Nations, NGOs, INGOs, or other international development organizations would be an asset.</li><li>Extensive knowledge and experience in iMIS reporting and monitoring tools.</li><li>Thorough knowledge of FAO's administrative policies and procedures.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>What we are looking for</strong></span></span></p><br><p><span><span>Candidates experienced in grants management and donor relations within the humanitarian /development sectors, within an international organization. Knowledge and experience working with institutional donor rules and regulations, and compliance requirements – notably NMFA, Norad, SDC, ECHO, Dutch MFA, etc.</span></span></p><br><p><span><span>This position will also require solid experience with systems. Experience working with local partners would be a great advantage.</span></span></p><br><p><span><span><strong>Applicants must be legally eligible to work in Amman Jordan, we are unable to provide work permits or visa sponsorships for this position.</strong></span></span></p><br><p><span><span><strong>What you will do</strong></span></span></p><br><p><span><span>Provide strategic leadership and oversight of grants management for NRC's Human Mobility Hub (HMH) by ensuring donor compliance, delivering high-quality proposal development and reporting, strengthening project cycle management. The role is also responsible for supporting resource mobilization and donor engagement, and building partner capacity to achieve accountable, high-quality programming and sustainable portfolio growth.</span></span></p><br><p><span><span><strong>Key roles and responsibilities:</strong></span></span></p><br><ul><li><span><span><strong>Lead Grants and Compliance Management:</strong> Ensure compliance with NRC policies, Programme Cycle Management (PCM) framework, donor regulations, and audit requirements while strengthening internal grants management systems, processes, SOPs, and documentation.</span></span></li><li><span><span><strong>Coordinate Proposal Development and Donor Reporting: </strong>Lead the development of high-quality concept notes and proposals, coordinate project revisions, oversee donor reporting processes, and ensure consistency, quality, and compliance between narrative and financial reports.</span></span></li><li><span><span><strong>Strengthen Partnership and Contract Management:</strong> Lead partner due diligence, organizational assessments, agreements, contract management, and implementation of partnership management systems while supporting partners to access funding opportunities.</span></span></li><li><span><span><strong>Build Organisational Capacity and Knowledge Management:</strong> Provide technical guidance, training, and capacity strengthening for staff and partners on grants management, donor compliance, proposal/report writing, and conduct field visits to monitor implementation and support learning.</span></span></li><li><p><span><span><strong>Drive Resource Mobilization and External Engagement:</strong> Support fundraising strategy development, identify and pursue new funding opportunities, coordinate donor engagement, represent the organization in donor and coordination forums, and collaborate with regional teams to expand funding and programming opportunities.</span></span></p><br></li></ul><p><span><span><strong>What you will bring</strong></span></span></p><br><ul><li><p><span><span>Five years of relevant experience in donor relations and grants management within a relevant context (e.g., with institutional humanitarian and development donors); </span></span></p><br></li><li><p><span><span>Experience working in complex environments and with Displacement affected people; </span></span></p><br></li><li><p><span><span>Good understanding of donor rules and regulations Knowledge of institutional donors’ rules, regulations, priorities, and compliance requirements – notably NMFA, Norad, SDC, ECHO, Dutch MFA, etc;</span></span></p><br></li><li><p><span><span>Proven skills and experience in report and proposal development and working with multiple donors; </span></span></p><br></li><li><p><span><span>Good personal organisational skills, including time management, and ability to meet deadlines and work under pressure;</span></span></p><br></li><li><p><span><span>Willingness to travel to areas of HMH operations; </span></span></p><br></li><li><p><span><span>Excellent written and oral communication skills in English and Arabic. </span></span></p><br></li></ul><p><span><span><strong>Context related skills, knowledge and experience</strong></span></span></p><br><ul><li><p><span><span>Strong knowledge of the context in Middle East and/or North Africa.</span></span></p><br></li><li><p><span><span>Experience in working alongside local actors and partners, shifting power to a more local level.</span></span></p><br></li><li><p><span><span>Significant experience in managing coordination and communication within multipart or complex environments, alongside excellent interpersonal abilities;</span></span></p><br></li><li><p><span><span>Expertise in cross-functional management environments, coupled with exceptional teamwork abilities; with good cultural awareness and sensitivity;</span></span></p><br></li><li><p><span><span>Ability to work under pressure, independently and with limited supervision;</span></span></p><br></li><li><p><span><span>Able to demonstrate experience of writing high quality reports and proposals;</span></span></p><br></li><li><p><span><span>Able to demonstrate experience of contributing to positive organisational change;</span></span></p><br></li><li><p><span><span>Knowledge of the NGO operations and the dynamics of the humanitarian sector in the Middle East and North Africa;</span></span></p><br></li><li><p><span><span>Fluency in French is a strong asset.</span></span></p><br></li></ul><p><span><span>Please download </span></span><span><span>the detailed job description</span></span><span><span> to learn more about the position.</span></span></p><br><p><span><span><strong>What we offer</strong></span></span></p><br><ul><li><span><span>Duty station: Amman Jordan </span></span></li><li><span><span>Fixed term contract: Fixed term, 6 months (possibility of renewal based on availability of funding)</span></span></li><li><span><span>Travel: 30% within the areas of operations (Egypt)</span></span></li><li><span><span>Salary/benefits: Grade 9 on NRC's grading structure. </span></span></li><li><span><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></li><li><span><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></li></ul><p><span><span>Find out more about the benefits of working for NRC</span></span></p><br><p><span><span>Important information about the application process</span></span></p><br><ul><li><span><span>We invite applications from qualified candidates matching the profile. <strong>Applicants must be legally eligible to work in Amman Jordan, we are unable to provide work permits or visa sponsorships for this position.</strong></span></span></li><li><span><span>Please ensure you attach copies of your academic and professional certificates. </span></span></li><li><span><span>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></span></li><li><span><span>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></li><li><span><span>Submit your application and CV in English, taking care to attach your latest CV.</span></span></li><li><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></li><li><span><span>Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></span></li></ul><p><span><span><strong>Why NRC?</strong></span></span></p><br><p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p><br><p><span><span>Watch this short video</span></span><span><span> to see NRC in action.</span></span></p><br><p><span><span>We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p><br><ul><li><span><span>do demanding and professional work, often in challenging contexts</span></span></li><li><span><span>join a work culture that empowers every employee to share ideas and take responsibility</span></span></li><li><span><span>be part of a welcoming and supportive community committed to human dignity</span></span></li></ul><p><span><span>Learn more about NRC</span></span></p><br><p><span><span>Learn more about the Human Mobility Hub </span></span></p><br><br> The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. <br> Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. <br> At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. <br> Together, we save lives and rebuild futures.<br> Safeguarding is central to NRC’s work. We expect all employees to: <br> • treat everyone with respect and dignity <br> • contribute to building a safe environment for all <br> • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) <br> • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>TITLE: Partnership Finance Manager<br> TEAM/PROGRAMME: Finance LOCATION: Syria<br> GRADE: National 2 <br> CHILD SAFEGUARDING: <br> Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br><p>ROLE PURPOSE: <br> The Partnerships Finance Manager will be supporting setting and developing the partnership financial management of Syria Country Office. The position is primarily responsible for providing oversight and day-to-day financial management of the SCI Partnerships Department’s, review of partner budgets at the proposal stage, participate in pre-award due diligence processes, financial report review, providing guidance and training to partners in order to strengthen their capacity.<br> SCOPE OF ROLE:</p><br><p>Reports to: Head of Treasury and Financial Compliance</p><br><p>Staff reporting to this post: <br> • Partnership Finance Coordinator</p><br><p>Budget Responsibilities: None</p><br><p><br> KEY AREAS OF ACCOUNTABILITY:</p><br><p>Partnership Development and Management</p><br><p>• Act as the key strategic Finance Business Partner to the Head of Treasury and Program Implementation team to support the growing response in terms of partnership and build the capacity of the team.<br> • Undertaking capacity assessment of partners’ organization in order to identify capacity gaps and areas of support that the partners will require for effective implementation of the programme financial management requirements. The finance folk for the localization strategy and its implementation. <br> • Undertake regular support visits to the partners organizations to discuss financial and operational issues/progress and identify ways in which SCI can provide the needed support.<br> • Support the development of partners’ project budgets, work plan, cash transfer plans and procurement plans.<br> • Support partners external audit exercise and follow up to ensure that the auditors’ recommendations are followed up and implemented.<br> • Monitor and follow up the implementation of the agreed work plan and budget to ensure that the programme objectives are being realized in accordance to the programme and partnership agreement and take the necessary actions for any identified deviations.<br> • Ensuring best in class financial management at field office level – including leadership in respect to recruitment and succession planning; capacity building; implementing efficient & effective processes and accounting systems; improving and ensuring compliance with internal controls.</p><br><p>• Staff Leadership, Mentorship, and Development</p><br><p>• Ensure appropriate staffing and efficient & effective organization design within the Budgeting & Reporting teams.<br> • Ensure that staff understand and are empowered to perform their role especially the budgeting and reporting team.<br> • Manage team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly.<br> • Recruitment, training, and professional development of team as part of the wider staff development strategy. <br> • Performance Management :</p><br><p>- Effective use of the Performance Management System including the establishment of clear, measurable objectives; ongoing feedback; periodic reviews; and fair and unbiased evaluations.<br> -Coaching, mentoring and other developmental opportunities.<br> -Recognition and rewards for outstanding performance.<br> -Documentation of performance that is less than satisfactory, with appropriate performance improvements/ work plans </p><br><p><br> BEHAVIOURS (Values in Practice) <br> Accountability:<br> • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.<br> • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.<br> Ambition:<br> • Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.<br> • Widely shares their personal vision for Save the Children, engages and motivates others.<br> • Future orientated, thinks strategically and on a global scale.<br> Collaboration:<br> • Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters.<br> • Values diversity, sees it as a source of competitive strength.<br> • Approachable, good listener, easy to talk to.</p><br><p>Creativity:<br> • Develops and encourages new and innovative solutions.<br> • Willing to take disciplined risks.</p><br><p>Integrity:<br> • Honest, encourages openness and transparency; demonstrates highest levels of integrity.<br> QUALIFICATIONS </p><br><p>• BA Degree in Finance and Accounting, Business Administration, or other relevant discipline.<br> • Chartered Accountant (CPA, ACMA, ACA, and ACCA) strongly recommended.</p><br><p>EXPERIENCE AND SKILLS<br> Essential<br> • Minimum of 5 years management experience in a corporate or an NGO environment, of which three at a management level within a finance department<br> • Strategic mindset with the ability to lead, inspire and achieve results in a challenging context<br> • Strong team player<br> • Excellent inter-personal skills and able to communicate with diverse set of stakeholders<br> • Strong analytical, decision making and strategic planning skills with the ability articulate complex information in an easy to understand manner<br> • Solutions focused with ability to identify weaknesses and drive continuous improvement<br> • Ability to priorities, plan ahead, and manage a complex and diverse workload with tight deadlines<br> • Ability to coach, mentor, delegate appropriately and provide developmental guidance to supervised staff.<br> • Self starter who is willing to go the extra mile to get the job done<br> • Excellent understanding of business and financial planning including strategic modelling.<br> • Excellent understanding of budgeting and budget management.<br> • Excellent understanding of financial systems and procedures.<br> • Excellent understanding of computerized accounts packages, Excel, PowerPoint and Word<br> • A full appreciation of the value of co-operation, both internationally and within a team environment.<br> • Understanding of Save the Children’s vision and mission and a commitment to its objectives and values.<br> • Written and verbal fluency in English</p><br><p>Desirable<br> • 4 years within the NGO / charities sector<br> • Experience of working in an emergency context.<br> • Understanding of major donor compliance regulations.<br> Additional job responsibilities<br> The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.<br> Equal Opportunities <br> The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.<br> Child Safeguarding:<br> We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.<br> Health and Safety<br> The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.<br> </p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>
<p><b> POSITION DESCRIPTION T</b>he Proposal Writing & Business Development Manager leads Amideast Jordan s efforts to expand its donor and client portfolio by identifying funding opportunities, building strategic partnerships, and advancing new business in alignment with the organization s strategic priorities. The role works closely with the Country Director, headquarters, technical teams in the Jordan office as well as regionally, and external partners to strengthen Amideast s market positioning and pursue new opportunities. The incumbent manages the business development process from opportunity identification through proposal submission by researching donor priorities and client needs, pursuing and meeting with new potential clients, assessing Amideast s service portfolio, and working with technical and operational teams to design responsive, feasible solutions. The role prepares competitive technical and cost proposals, ensures compliance with Amideast s internal processes, secures required approvals, meets submission deadlines, and maintains relationships with current and prospective donors and clients to support sustainable organizational growth. RESPONSIBILITIES Business Development & Partnerships • Coordinate the development and implementation of business development plans in collaboration with the Country Director. • Conduct market research and monitor relevant trends to identify potential opportunities and help determine which ones to pursue. • Maintain relationships with donors, local and international government entities, UN agencies, NGOs, private sector organizations, and implementing partners. • Maintain an updated pipeline of opportunities and support the development of partnerships that contribute to organizational priorities. Proposal Development, Writing & Knowledge Sharing • Manage the development of proposals, concept notes, expressions of interest, and related documents from initial review through final submission. • Coordinate technical, operational, and financial inputs with subject matter experts, program teams, Finance, Operations, and headquarters teams to develop clear, responsive, and feasible solutions aligned with Amideast s expertise and client needs. • Ensure proposals meet submission requirements through effective review processes, quality checks, internal approvals, and adherence to Amideast procedures. • Develop and maintain proposal tools, templates, and guidance materials, and provide staff with support and best practices to strengthen proposal writing and business development capacity. Organizational Contribution • Contribute to organizational discussions related to growth, funding priorities, and strategic initiatives. • Undertake additional responsibilities as assigned by the Country Director. QUALIFICATIONS AND SKILLS Required Education: Bachelor s degree in International Development, Education, International Relations, Business Administration, Communications, or a related field. Professional Experience: • Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming. • At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth. • Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies). Technical Skills • Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms. • Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design. • Familiarity with Amideast s technical areas, including education, workforce development, STEM, and youth programming. • Ability to conduct donor and market research and translate findings into effective proposal strategies. • Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs. • Ability to develop proposals and pitches for private sector companies. Communication & Interpersonal Skills • Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content. • Fluency in English required; proficiency in Arabic highly desirable. • Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners. Personal & Leadership Competencies • Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams. • Ability to work effectively under pressure while maintaining quality and attention to detail. WORK ENVIRONMENT The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis). • Computer (laptop) • Printer/Photocopier/Scanner/Fax </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in International Development, Education, International Relations, Business Administration, Communications, or a related field.</li><li>Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming.</li><li>At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth.</li><li>Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies).</li><li>Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms.</li><li>Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design.</li><li>Familiarity with Amideast's technical areas, including education, workforce development, STEM, and youth programming.</li><li>Ability to conduct donor and market research and translate findings into effective proposal strategies.</li><li>Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs.</li><li>Ability to develop proposals and pitches for private sector companies.</li><li>Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content.</li><li>Fluency in English required; proficiency in Arabic highly desirable.</li><li>Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners.</li><li>Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams.</li><li>Ability to work effectively under pressure while maintaining quality and attention to detail.</li></ul>
<p><h4>Job summary</h4>
<p>Leads and manages the Information Technology (IT) function for properties and managed offices in scope. Cultivates technology leadership capability and develops talent via effective succession planning, mentoring and performance management. Provides support to operations leaders for owner relations and negotiations on IT matters. Performs Business Council member role representing the IT discipline. Provides internet support for managed properties. Works with Area Director, Information Technology (ADIT) on technology partner management and product development for the assigned market. Manages day to day hotel and company office IT operations.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>Hotel or hospitality management education, awareness of global hospitality technology trends. Experience in assignments at international locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 5 years in an associate supervisory role.</li>
<li>Or</li>
<li>Bachelor’s degree level or equivalent. Minimum 5 years project management experience. Proven negotiation skills.</li>
</ul>
<h4>Core work activities</h4>
<h5>General</h5>
<ul>
<li>Maintains and verifies accuracy of status documentation (goals, scorecard, LPA tracking, etc.).</li>
<li>Strives to achieve balanced scorecard and goals by leveraging resources and solutions to achieve desired results.</li>
<li>Monitors assigned company owned and managed offices to verify IT operations are running effectively.</li>
<li>Creates presentations for regional team visits and area team visits as property leader and produces follow-up report and action plan.</li>
<li>Participates in Business Council meetings and produces follow-up report, action plans and distributes information.</li>
<li>Meets with the ADIT and provides updates on IT activities and business plans.</li>
<li>Meets with point of contact at each property (General Manager, Director of Finance, etc.) to seek feedback and provide updates on IT activities and plans. Produces follow-up report, action plans and distributes information.</li>
<li>Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.</li>
</ul>
<h5>Hotel acquisition</h5>
<ul>
<li>Confirms IT scope for assigned properties with ADIT.</li>
<li>Executes hotel acquisition IT project with minimal defects and adheres to an appropriate schedule.</li>
</ul>
<h5>People</h5>
<ul>
<li>Owns relationship with IT vendors for properties in scope.</li>
<li>Seeks to improve engagement score results through continent/local initiatives, rap sessions, and engagement score survey findings.</li>
<li>Participates in the talent acquisition process according to company procedures.</li>
<li>Verifies effective induction program for new associates or those in new or different roles.</li>
<li>Trains associate(s) to provide backup coverage in the department to cover cluster leader’s function during vacation and sick leave.</li>
<li>Performs LPAs on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.</li>
<li>Verifies adequate communication, training, and execution of talent development programs and related initiatives.</li>
<li>Develops a personal management style that is intended to bring positive performance results from associates.</li>
<li>Builds and maintains positive and effective relations with direct team members.</li>
</ul>
<h5>Product</h5>
<ul>
<li>Strives to remain informed on the most up to date knowledge regarding technology partner activities.</li>
<li>Notifies ADIT to put resources in place to verify owners have sufficient technology partner choices in each market/city.</li>
<li>Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.</li>
<li>Where assigned, documents technology pilot scope and objectives with business partners.</li>
<li>Seeks owner and operations buy-in and funding.</li>
<li>Sets measurable goals and timeline.</li>
<li>Leads initial phase assessment.</li>
</ul>
<h5>Process</h5>
<ul>
<li>Maintains IT inventory for all properties/offices in cluster.</li>
<li>Manages cluster IT agreements for participating properties.</li>
<li>Verifies cluster associates are treated appropriately and in alignment with local operational practices.</li>
<li>Verifies the execution and tracking of rollouts on a timely basis.</li>
<li>Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.</li>
<li>Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.</li>
<li>Monitors flow of issue management amongst continent support desk, technology partners and cluster organizations to verify effectiveness.</li>
<li>Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.</li>
<li>Implements cluster IT policy and procedure as received by Regional IT.</li>
<li>Attends IT education calls.</li>
<li>Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.</li>
<li>Completes other reasonable duties as requested by leadership.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p><p><strong>Desired Candidate Profile</strong></p><p>Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p><p><strong>Desired Candidate Profile</strong></p><p>Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p></div></div></section>
<div><br></div> <strong>Role Summary</strong> <div>We are seeking a detail-oriented and proactive HR Operations Specialist to manage the day-to-day HR functions that keep our organization running smoothly. This role is critical in supporting employee lifecycle processes, ensuring compliance with regional labor laws, and maintaining efficient HR systems all while supporting a fast-paced, people-focused L&D environment.</div> <strong>Key Responsibilities</strong> <div> <strong>HR Operations & Administration</strong> </div> <ul> <li>Manage end-to-end employee lifecycle processes: onboarding, contracts, transfers, and offboarding</li> <li>Maintain accurate and up-to-date employee records in the HRIS</li> <li>Prepare HR letters, certificates, and documentation (employment verification, NOCs, etc.)</li> <li>Ensure compliance with MENA labor laws and regulations across operating countries</li> </ul> <div> <strong>Payroll & Benefits Support</strong> </div> <ul> <li>Coordinate monthly payroll inputs (attendance, leaves, deductions) with Finance</li> <li>Administer employee benefits, insurance, and government-related registrations (GOSI, WPS, etc. as applicable)</li> <li>Track and manage leave balances and attendance records</li> </ul> <div> <strong>Recruitment & Onboarding Coordination</strong> </div> <ul> <li>Support the recruitment process: job postings, screening coordination, interview scheduling</li> <li>Facilitate smooth onboarding experiences for new hires, including orientation on company policies and L&D culture</li> <li>Coordinate with hiring managers on workforce planning needs</li> </ul> <div> <strong>Employee Relations & Compliance</strong> </div> <ul> <li>Serve as a point of contact for employee queries related to HR policies and procedures</li> <li>Support performance management cycles and documentation</li> <li>Ensure adherence to internal policies and local employment regulations</li> <li>Assist in maintaining a positive, engaging workplace culture aligned with SkillUp MENA's values</li> </ul> <div> <br> </div> <div> <strong>Reporting & Continuous Improvement</strong> </div> <ul> <li>Generate HR reports and dashboards (headcount, turnover, attendance trends)</li> <li>Identify opportunities to streamline HR processes and improve operational efficiency</li> <li>Support internal audits and documentation readiness</li> </ul> <strong>Qualifications & Requirements</strong> <ul> <li>Bachelor's degree in Human Resources, Business Administration, or related field</li> <li>2 4 years of experience in HR operations, preferably within MENA region companies</li> <li>Solid understanding of regional labor laws (UAE, KSA, Egypt, Jordan, or relevant markets)</li> <li>Experience with HRIS/HRMS platforms</li> <li>Strong organizational skills and attention to detail</li> <li>Excellent communication skills in English; Arabic proficiency is a strong plus</li> <li>Ability to handle confidential information with discretion</li> <li>Passion for learning & development and the education/training industry is a plus</li> </ul> <strong>Preferred Skills</strong> <ul> <li>Familiarity with payroll systems and WPS/GOSI processes</li> <li>Experience supporting a growing or scaling organization</li> <li>Proficiency in MS Excel/Google Sheets and HR reporting tools</li> <li>HR Diploma | Certificate </li> </ul> <strong>What We Offer</strong> <ul> <li>Opportunity to work with a mission-driven company shaping talent across MENA</li> <li>Collaborative, growth-oriented work culture</li> <li>Access to internal training and professional development programs</li> </ul> <br>
<p>Requirements Meticulous Proposals live and die on the details. You catch the missing form, the wrong word limit, the inconsistent name, every time, because a compliance slip can disqualify strong work. Calm Under Deadline Tight, immovable timelines are the norm, and you stay organized and steady when several are converging at once. Evaluator-Centric Writer You write how the response will be scored, turning technical input into clear answers that give the evaluator exactly what they are looking for. Curious Researcher You dig into an issuing organization's priorities and incumbents, and translate what you learn into a sharper win theme. Diplomatic Driver You chase input from senior colleagues who do not report to you, and you do it in a way that keeps the relationship strong. AI-Enabled and Ambitious You use AI to work faster, verify everything before it goes in, and you want to grow into owning the whole bid function. Systems Builder You turn one-off effort into something repeatable. Every pursuit should leave behind a template, an answer, or a lesson that makes the next one faster.</p><p>Knowledge, Skills and Abilities Strong written English and the ability to write clearly under tight constraints. Comfortable following up with senior colleagues who do not report to you to keep deadlines on track. Willingness to use AI tools in your workflow. Highly organized and detail-oriented, comfortable managing versions, checklists, and moving parts.</p><p>Education Bachelor's degree in Business, B2B Marketing, Engineering, or a related field.</p><p>Experience 2 to 4 years, with any experience in business development, proposals, bids, B2B or product marketing, or a related field. It does not need to be a full two years specialized in proposals.</p><p>Preferences Background in enterprise software or SaaS. Experience with public sector or government tenders and their procurement rules. Familiarity with AI tools such as Claude Code (can be taught).</p><p>Travel 25-50%</p><p>Work Schedule Flexible, with occasional evening meetings for US overlap. Full US hours are an option, or split your day as long as key deadlines and meetings are covered.</p><p>Benefits You'll join a global family of passionate people building a sustainable, scalable ecosystem committed to using logic to create a better experience. You will be empowered to drive change, challenge the status quo, and innovate without bureaucracy slowing you down. We will invest in you, with a clear path from contributor to owning the bid process and its playbook.</p><p><strong>Desired Candidate Profile</strong></p><p>Meticulous Proposals live and die on the details. You catch the missing form, the wrong word limit, the inconsistent name, every time, because a compliance slip can disqualify strong work. Calm Under Deadline Tight, immovable timelines are the norm, and you stay organized and steady when several are converging at once. Evaluator-Centric Writer You write how the response will be scored, turning technical input into clear answers that give the evaluator exactly what they are looking for. Curious Researcher You dig into an issuing organization's priorities and incumbents, and translate what you learn into a sharper win theme. Diplomatic Driver You chase input from senior colleagues who do not report to you, and you do it in a way that keeps the relationship strong. AI-Enabled and Ambitious You use AI to work faster, verify everything before it goes in, and you want to grow into owning the whole bid function. Systems Builder You turn one-off effort into something repeatable. Every pursuit should leave behind a template, an answer, or a lesson that makes the next one faster.</p><p>Strong written English and the ability to write clearly under tight constraints. Comfortable following up with senior colleagues who do not report to you to keep deadlines on track. Willingness to use AI tools in your workflow. Highly organized and detail-oriented, comfortable managing versions, checklists, and moving parts.</p><p>Bachelor's degree in Business, B2B Marketing, Engineering, or a related field.</p><p>2 to 4 years, with any experience in business development, proposals, bids, B2B or product marketing, or a related field. It does not need to be a full two years specialized in proposals.</p><p>Background in enterprise software or SaaS. Experience with public sector or government tenders and their procurement rules. Familiarity with AI tools such as Claude Code (can be taught).</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description Summary</b></p><br><br>The TA Access role is responsible for executing and coordinating access activities that support launch, lifecycle, and in-market brand performance. It gathers payer, stakeholder, and market insights; translates global guidance into locally relevant access plans; and supports the development and refinement of value propositions, submissions, and healthcare system readiness activities. The role works cross-functionally with Medical, Commercial, Regulatory, Policy, Field, and HQ teams to align inputs, track progress, and ensure access plans are implemented effectively.<br><p><b>Job Description</b></p><br><br><p><span><span><b>Job Dimensions</b></span></span></p><br><br><p><span><span><b>Number of associates:</b> </span></span></p><br><br><p><span><span>Varies by country; extensive leadership in a matrix </span></span></p><br><br><p><span><span><b>Decision making:</b> </span></span></p><br><br><p><span><span>Makes access recommendations and executes agreed TA access activities within governance. Guides access plan design, scenario assessments, and stakeholder engagement plans, ensuring alignment with HQ, business priorities and market dynamics. </span></span></p><br><br><p><span><span><b>External/internal stakeholders Interface: </b> </span></span></p><br><br><p><span><span>Close partnership with HQ, Commercial, Medical, HEOR/HTA, Pricing, Public Affairs, Policy, Communication & Patient Engagement and global/regional teams as needed; direct engagement with payers, health authorities, and system stakeholders </span></span></p><br><br><br><p><span><span><b>Impact on the organization:</b> </span></span></p><br><br><p><span><span>Long‑term market access competitiveness across the portfolio </span></span></p><br><br><br><p><span><b>Major Accountabilities</b> </span></p><br><br><br><p><span><b>Integrated Access & Pricing Plan</b></span></p><br><br><ul><li><span>In line with HQ guidance oversee access plans, value proposition, and positioning</span></li></ul><ul><li><span>Translate global access guidance into locally relevant plans</span></li></ul><ul><li><span>Identify barriers to access, adoption, and payer acceptance</span></li></ul><ul><li><span>Lead on Healthcare System Readiness plan development and integrate healthcare system shaping considerations into overall access plan</span></li></ul><ul><li><span>Consider private market access approaches e.g. Out of Pocket; Private Insurance Companies, Alternative Funding (rare disease))</span></li></ul><ul><li><span>Where required, act as cross-functional coordinator for early activities including consolidating cross-functional inputs from Medical and Commercial to support various assessment activities, decision making and early preparation activities </span></li></ul><br><p><span><b>Cross</b>‑<b>Functional Coordination of Access Plan</b></span></p><br><br><ul><li><span>Support cross‑functional creation and execution of integrated access plans</span></li></ul><ul><li><span>Partner with Therapeutic Area Leads, Medical, Commercial, Regulatory, Policy, and Field Teams to achieve favourable access outcomes</span></li></ul><ul><li><span>Gather and integrate insights from field teams and stakeholders to refine strategies</span></li></ul><ul><li><span>Foster effective ways of working within matrix and portfolio environments <br></span></li></ul><p><span><b>Stakeholder Engagement & External Advocacy</b></span></p><br><br><ul><li><span>Maintain relationships with payers, health authorities, and access‑relevant stakeholders</span></li></ul><ul><li><span>Integrate external stakeholder feedback into plan refinement</span></li></ul><ul><li><span>Collect, interpret, and channel market insights into access plans <br></span></li></ul><p><span><b>Portfolio Maintenance & Lifecycle Management</b></span></p><br><br><ul><li><span>Maintain and evolve the value proposition for in‑market brands</span></li></ul><ul><li><span>Oversee and support lifecycle access activities (submission renewals, HTA updates, line extensions)</span></li></ul><br><p><span><b>Business Insight and Performance Management</b></span></p><br><br><ul><li><span>Provide V&A input into business cases and portfolio decisions</span></li></ul><ul><li><span>Monitor access performance using defined Key Performance Indicators (KPIs)</span></li></ul><ul><li><span>Share best practices and lessons learned across brands and teams</span></li></ul><ul><li><span>Support continuous performance review and optimization</span></li></ul><br><p><span><b>Key Performance Indicators</b> (Suggested priority KPIs *<i>italicized</i>) </span></p><br><br><br><p><span><b>Access Success & Coverage: </b>Proportion of products achieving reimbursement and breadth of payer or institutional access.</span></p><br><br><br><p><span><b>Speed to Access: </b>Time taken from regulatory approval to reimbursement or listing decision.</span></p><br><br><br><p><span><b>Pricing Performance: </b>Achieved price compared with the approved target price across the portfolio.</span></p><br><br><br><p><span><b>Impact of V&A Plans: </b>Revenue and portfolio growth enabled through successful access outcomes.</span></p><br><br><br><p><span><b>Quality & Effectiveness of V&A Delivery: </b>on‑time delivery of V&A solutions and feedback from internal and external stakeholders.</span></p><br><br><br><p><span><span><b>Ideal Background</b> </span></span></p><br><br><br><p><span><span><b>Education:</b> </span></span></p><br><br><ul><li><span><span>University degree in life sciences, economics, or related field </span></span></li></ul><ul><li><span><span>Advanced degree is an advantage but not mandatory </span></span></li></ul><br><p><span><span><b>Languages:</b> </span></span></p><br><br><ul><li><span><span>English </span></span></li></ul><p><span><span>Country language required </span></span></p><br><br><br><p><span><span><b>Experience/Professional Requirement:</b> </span></span></p><br><br><p><span><span><b>Experience / Professional Requirements</b> </span></span></p><br><br><ul><li><span><span>3-5 years in market access, pricing, or reimbursement roles </span></span></li></ul><ul><li><span><span>Experience within pharmaceutical or healthcare environment </span></span></li></ul><ul><li><span><span>Proven exposure to national access or payer negotiations </span></span></li></ul><ul><li><span><span>Experience across product launch and lifecycle phases </span></span></li></ul><p><span><span><b>Leadership & Functional Skills</b> </span></span></p><br><br><ul><li><span><span>Strong understanding of pricing and reimbursement systems </span></span></li></ul><ul><li><span><span>Ability to translate evidence into access value propositions </span></span></li></ul><ul><li><span><span>Experience working with HEOR (Health Economics and Outcomes Research) </span></span></li></ul><ul><li><span><span>Solid project and stakeholder management skills </span></span></li></ul><ul><li><span><span>Analytical thinking </span></span></li></ul><ul><li><span><span>Ability to lead without direct authority </span></span></li></ul><ul><li><span><span>Comfort managing complexity and ambiguity </span></span></li></ul><ul><li><span><span>Influencing skills across internal and external stakeholders </span></span></li></ul><br><br><br><p><b>Skills Desired</b></p><br><br>Analytical Thinking, Cross-Functional Collaboration, Finance, Health Economics, Health Technology Assessment (HTA), Key Account Management, Market Access, Process Management, Product Positioning, Public Affairs, Real World Evidence (RWE), Value Propositions, Waterfall Model<br> </div>