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<h2> RECRUITMENT NOTICE</h2>
<h3> INTERNAL & EXTERNAL</h3>
<p >The French section of Médecins Sans Frontières is recruiting for its project in <strong>Amman</strong></p>
<p><strong> Plastic Surgeon Assistant – Daily Worker Pool </strong></p>
<h3>CONTEXT</h3>
<p>Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <strong>For more information, visit our Arabic website</strong>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u>.</u></p>
<p>Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p>
<p>Médecins Sans Frontières Reconstructive Surgery in Amman are seeking a <strong>(1) Plastic Surgeon Assistant – Daily Worker pool.</strong></p>
<h3><strong>DIMENSION OF POST</strong></h3>
<p>The Reconstructive Surgery Hospital provides specialized surgical and rehabilitation care, with an average of 550 admissions and over 1,000 surgeries annually. The facility has 50 surgical beds and 69 rehabilitation beds, as well as two operating theatres dedicated to orthopedic, maxillofacial, and plastic reconstructive surgeries. The hospital also includes an outpatient department (OPD) providing an average of 550 consultations per month, physiotherapy and psychosocial support services, and Antimicrobial Resistance (AMR) activities, including Antimicrobial Stewardship, Infection Prevention and Control (IPC), and a microbiology laboratory.</p>
<p><strong>MAIN PRUPOSE</strong></p>
<p>Provide outpatient and/or inpatient medical care to patients/beneficiaries according to adapted and updated medical knowledge, MSF protocols, values and universal hygiene standards to improve the patient’s/beneficiaries health conditions.</p>
<h3><strong>ACCOUNTABILITIES</strong></h3>
<ul>
<li>Apply medical/surgical knowledge and skills to diagnose and prevention. Carry out outpatient and inpatient surgical consultations, prescribing the necessary treatment respecting MSF protocols.</li>
<li>Keep the patient and/or his/her family informed about their surgical status and provide appropriate explanations about the treatment plan to follow, checking they have understood.</li>
<li>Follow up the evolution of the hospitalized/IDP patients, through daily visits, consultations and examinations, prescribing the necessary treatment following MSF protocols, deciding whether they can be discharged or transferred to other departments – in collaboration with other doctors- and informing their family about the patient’s evolution.</li>
<li>Check and control the rational distribution of medicines and equipment under his/her responsibility and take care of the quality, disinfection and sterilization of the medical material.</li>
<li>Assure general compliance with standing hygiene standards.</li>
<li>Participate in the collection and analysis of epidemiological data, checking its validity and informing the line manager or project coordinator about any problem or complication of the patients’ surgeries, medical error and monitors the proper functioning of the department, equipment or material.</li>
<li>Ensure ongoing training of the multidisciplinary medical team to optimize the quality of care.</li>
<li>Knows and ensures all MSF medical/ surgical protocols are followed and implemented, checking universal precautions are always followed and reducing bio-hazard risks and improving infection control. Ensures professional confidentiality is respected.</li>
<li>Manage the team under his/her direct responsibility according to MSF HR policies and procedures, supervising their performance, organizing and scheduling shifts and rotations, directly participating in emergencies and on calls if necessary.</li>
</ul>
<p><strong>CONTEXT SPECIFIC ACCOUNTABILITIES</strong></p>
<h3><strong > Scope of responsibilities</strong></h3>
<ul>
<li>Assists the Surgeons in their examination, preparation, operation and follow up of the patient in the OPD, ward and OT.</li>
</ul>
<p><strong> Examine patient</strong></p>
<ul>
<li>Informs the inpatient about his state and explains the treatment</li>
<li>Identifies need for patient’s education and orders or provides education</li>
<li>Comprehensive documents diagnosis and treatments in patients' charts/EMR in a timely and accurate manner</li>
<li>Documents of results of physical examination.</li>
<li>Demonstrates timely, consistent and reliable follow up on patients care issues.</li>
<li>Assist the surgeons in their OPD duties in aspects of clinical examination and documentation</li>
<li>Interprets diagnostic test results for deviations from normal Communicates with patient and staff, verbally and otherwise in a manner that exhibits good professional judgment and good listening skills and is appropriate for the professional setting.
<p><strong>Peri-operative period</strong></p>
</li>
<li>Ensures proper preparation of patients before the surgery</li>
<li>Performs any combination of following tasks before, during, and after surgery to assist surgical team:
<ul >
<li>Assist team members to place and position patients on table.</li>
<li>Scrubs arms and hands and dons gown and gloves.</li>
<li>Hands instruments and supplies to surgeon, holds retractors, cuts sutures, and performs other tasks as directed by surgeon during operation.</li>
<li>Put dressings on patient following surgery.</li>
<li>Counts sponges, needles, and instruments before and after operation.</li>
<li>Documents the surgery notes, <strong>and any surgical complications in the electronic medical record (EMR), ensuring comprehensive and up-to-date clinical/surgical records, under</strong> direct supervision from the surgeons</li>
<li>Works in collaboration with the senior surgeons and the anesthetists.</li>
</ul>
</li>
</ul>
<p><strong> Patients’ follow-up meeting:</strong></p>
<ul>
<li>Attend with the surgeon(s) in patient’s follow-up meetings. </li>
</ul>
<p><strong> Validation Committee once a week at the Field Office</strong></p>
<ul>
<li>Attend validation Committee meetings with other Surgeons.</li>
</ul>
<p><strong> Report:</strong></p>
<ul>
<li>Provides medical report on request.</li>
</ul>
<p><strong> Additional activities:</strong></p>
<ul>
<li>Assists the surgeons under their direct supervision in the follow up of the postoperative patients as well as the long term follow up of the patients in the OPD</li>
<li>In cases of emergency, is present with the senior any time they are on call. Shares the on-call responsibility with the senior according to the call roster </li>
<li>Ensures information exchange regarding his duty</li>
<li>Collects data</li>
<li>Medical meetings</li>
</ul>
<h3 ><strong><span >WORKING HOURS</span></strong></h3>
<ul>
<li>Office hours</li>
<li>Nights calls in case of emergency needs</li>
<li>And Saturday’s pre-operative assessment and response to night calls and may need to come for urgent operations according to call duties scheduled done at the beginning of each month.</li>
</ul>
<h3 > </h3>
<h3 ><strong><span >PROFILE</span></strong></h3>
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<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b></p>
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<p class="MsoNormal" ><span>Medical Doctor diploma or degrees is required</span></p>
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<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b></p>
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<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Minimum of 2–5 years of clinical experience in a surgical ward, preferably involving general surgery, orthopedic surgery, maxillofacial procedures, and plastic surge</span></p>
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Prior exposure to pain management protocols, including the management of neuro-pathic pain, is highly desirable</span></p>
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<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"><span> </span></span></p>
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<p class="MsoNormal" ><span>Fluent Arabic and English are required.</span></p>
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<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b></p>
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<p class="MsoNormal" ><span>Essential computer literacy (word, excel, electronic medical record)</span></p>
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<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
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<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Teamwork</span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Commitment</span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Flexibility</span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Results</span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >People Management</span></p>
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<p ><strong>W</strong><strong>ORK LOCATION</strong>: Amman, at Al Mowasah hospital.</p>
<p><strong>CONTRACT</strong>: For temporary support, no contract will be signed, and payment will be based on the number of days performed at an hourly rate.</p>
<p><strong> START DATE: </strong>Request will be upon need</p>
<p >Interested applicants should submit their <strong>application in English </strong>containing curriculum vitae no later than <strong>12<sup>th</sup> October</strong> to the <u>Akhtaboot website.</u></p>
<h2>Only candidates meeting the requirements will be called through their addresses</h2>
<p >Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate having benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</p>
<p ><strong>MSF promotes the inclusion of women and people with disabilities. Médecins Sans Frontières is committed to safeguarding and promoting the welfare of the people we serve and our staff. MSF has zero tolerance for sexual exploitation and abuse, harassment, and abuse of power. All selected candidates will be subject to reference checks.</strong></p>
<p > </p>
<h3 > </h3>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Responsibilities:</strong></p><br><p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p><br><ul><li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li><li>Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. </li><li>Assist guests with check-in, check-out, and general hotel inquiries.</li><li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li><li>Coordinate with other hotel departments to ensure seamless guest experiences.</li><li>Conduct daily guest engagement activities and follow up on guest feedback.</li><li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li><li>Maintain accurate guest profiles and update relevant information in the hotel system.</li><li>Promote hotel facilities, services, and special offers to guests.</li><li>Monitor guest satisfaction levels and contribute to improving service quality.</li><li> Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling).</li><li>Support the Front Office team during peak operational periods when required.</li><li>Ensure compliance with hotel policies, procedures, and brand standards.</li><li>Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. </li><li>Meet the required daily quota for Guest courtesy calls as established by management. </li><li>Conducts show around of the hotel when requested. </li><li>Maintain a complete knowledge of: </li></ul><ul><li><ul><li>Hotels features/services, hours of operation. </li><li>Hotels restaurant and menu price range.</li><li>Hotels room types, numbers, names, amenities and location. </li><li>All the Repeat Guest/ Special Guest programs and packages. </li><li>All room rates, special packages and promotions. </li><li>Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. </li></ul></li></ul><ul><li>Follows Hotel’s telephone etiquette standards.</li><li>Enrollment of new loyalty members and updates certificate maintenance when applicable.</li><li>Drives Rate and RevPAR through up-selling room brand.</li><li>Follow departmental policies and procedures.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><p><strong>Qualifications:</strong></p><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong guests service and problem-solving abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to work under pressure and handle multiple tasks effectively.</li><li>Strong organizational and time management skills.</li><li>Proficient in the English language (verbal & written).</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>Knowledge of computerized Front Office systems required.</li><li>Must have the ability to handle cash effectively and accurately.</li></ul><br>Additional Information<br><br><p><strong>Physical Requirements:</strong></p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title :</b> Regional Operations Assistant MECA (Middle East and Central Asia)</p><p><b>Organization Unit: </b>Operations</p><p><b>Grade:</b> SG 5</p><p><b>Reports To: </b>Regional Operations Manager - MECA</p><p><b>Direct Reports: </b>Liaison Assistant, Office Assistant</p><p><b>Starting Date : </b>ASAP</p><p><b>Contract Duration:</b> The position is offered on a fixed-term contract until <b>30 June 2027</b>, with the possibility of renewal subject to satisfactory performance, continued operational requirements, and the availability of funding.</p><p><br></p><p><b>Mission Objective</b></p><p><b><i>Protestant Agency for Diakonie and Development</i></b><i>(Evangelisches Werk fur Diakonie und Entwicklung- EWDE)</i> – <b><i>Diakonie Katastrophenhilfe (DKH)</i></b><i> - </i>with Type 1 Office in Berlin - Germany, is a humanitarian agency providing funds for emergency aid worldwide. DKH<b><i></i></b>aspires to restore the life and hope of people in dignity. We empower our partners. Together, we invest in preparedness, response, and resilience. We take localization and partnership to the next level <b>[1]</b> by committing and aiming for equitable and long-term partnerships, <b>[2]</b> by shifting power to our partners and communities through transfer of decision-making and funding opportunities, and <b>[3]</b> by amplifying the voices of local partners and communities.</p><p>Since the end of 2021, DKH has been working on reorganizing its global offices, guided by the vision to strengthen regional and local structure: Operative decision-making power will be where operations happen and support DKH’s mission to empower our partners and engage in localized humanitarian assistance. DKH overcomes geographical boundaries and understands itself as one organization.</p><p>DKH’s Middle East and Central Asia Hub, based in Amman, Jordan, provides comprehensive program support to DKH Programs and local partners in the region. The hub also referred to as the MECA Type 2 Office, has four units: <b>[1]</b> Type 3B - Middle East Program (MEP) Unit, <b>[2]</b> Type 4A – Pakistan and Afghanistan <b>3]</b> Type 2 Operations Unit, <b>[3]</b> and Type 2 Program Support Unit </p><p>The Type 2 Operations Unit provides technical and administrative support on the management of financial, administration and human resources (HR) services in the MECA Hub, with more attention being provided but not limited to Amman – Jordan Office. In that capacity, the unit manages the implementation of policies and processes to support DKH Teams in the region in the conduct of DKH’s operations, ensuring that these are aligned with existing Global, Regional and Country program strategies, national legislation and DKH’s global policies, standards and procedures. The Type 2 Operations Unit is also involved in supporting the needs of international staff, as well as coordination with external partners in terms of administrative support, capacity strengthening and control.</p><p>The Regional Operations Assistant, reporting to the Regional Operations Manager - MECA, contributes to the effective functioning of the Asia Hub by supporting the operations including office logistics, procurement, IT coordination, facilities management, staff support, HR administration, and travel arrangements. Acting as a key liaison with vendors and service providers, the role ensures regulatory compliance, operational continuity, and efficient service delivery. Working in close collaboration with the Operations e, and Program teams, the Regional Operations Assistant r supports a well-coordinated, responsive, and compliant Operational environment that enables the organization to fulfill its mission.</p><p><br></p><p><b>Duties And Responsibilities</b></p><p><br></p><ol><li><b>Purpose : EXECUTE INTRICATE TRANSACTIONS</b></li></ol><ul><li>Gather and maintain documentation related to procurement, administrative services, vendor contracts, and office equipment—including the coordination of leased assets such as the office vehicle—to support efficient operations and compliance.</li><li>Review purchase requests, quotations, and service agreements to ensure adherence to procurement guidelines, value-for-money, and operational readiness.</li><li>Compile accurate inventory records and updates on office assets and equipment to ensure accountability and consistency with administrative and financial records.</li><li>Summarize logistical and administrative requirements for onboarding, travel, internal events, and office functions to ensure smooth coordination across teams.</li><li>Examine the condition and use of facilities, IT systems, and leased equipment, identifying operational gaps or needs for maintenance, renewal, or process improvement.</li><li>Assess HR administrative requirements related to work permits, residencies, and visas for international staff, ensuring timely submission and adherence to regulatory requirements.</li></ul><p><br></p><p><b>2. Engagement : INFORM</b></p><ul><li>Inform internal teams and service providers of upcoming logistical or administrative needs to ensure timely delivery of goods, services, and support for daily operations.</li><li>Notify relevant departments of confirmed travel and accommodation arrangements, providing clear logistical details to facilitate staff movement and compliance with travel protocols.</li><li>Explain office procedures and resource availability to newly onboarded staff, supporting a smooth integration process and proper use of administrative systems.</li><li>Communicate routine updates to Finance, HR, and Program teams on procurement status, IT support actions, and office supply levels to maintain operational flow.</li><li>Clarify administrative expectations and coordination processes for regional events or cross-office initiatives, ensuring aligned support and logistical readiness.</li><li>Describe technical issues and IT service needs to the DKH Berlin IT Team, acting as the central point of contact to facilitate timely support and maintain effective digital operations at the Asia Hub.</li><li>Clarify compliance requirements from internal and external actors (e.g., legal advisors, Ministry of Labor, DKH Berlin) and advise internal stakeholders to maintain legal and procedural alignment.</li></ul><p><br></p><p><b>3.Delivery : PRIORITIZE AND SELECT</b></p><ul><li>Process incoming and outgoing administrative documentation to ensure smooth workflow between departments, external service providers, and regulatory bodies, maintaining accuracy and traceability.</li><li>Sequence administrative support tasks and internal communications by priority and urgency, delivering timely assistance across departments based on operational needs.</li><li>Review formal documents requiring Arabic–English translation for completeness and accuracy before submission to local authorities or service providers, supporting effective communication for international staff.</li><li>Validate administrative, HR and financial documentation, including reimbursements and service agreements, by coordinating with Finance and ensuring compliance with internal standards and partner expectations.</li><li>Deliver consistent communication on HR procedures, legal obligations, and administrative processes to ensure all staff remain informed and compliant.</li></ul><p><b><span></span></b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Target Skills Profile</b></p><p><br></p><p><b>1.Substantive Knowledge : PROFICIENT- Standard knowledge of substantive functions, in increasingly complex or diverse settings. </b></p><ul><li>Solid understanding of administrative procedures including procurement, office logistics, inventory tracking, Jordanian labor law to HR practices, work permits, residencies, visa application processes in Jordan and document management.</li><li>Familiarity with vendor and service contract administration, including renewal timelines, compliance checks, and coordination with finance and procurement teams.</li><li>Knowledge of standard office operations, facilities maintenance, and coordination of travel and accommodation logistics.</li><li>Awareness of basic financial and procurement documentation, such as purchase requests, payment processing, and invoice tracking.</li><li>Understanding of administrative compliance requirements, including local office regulations, basic labor law implications for administration, and internal policies.</li></ul><p><b>2.Communication Skills : PROFICIENT- Standard knowledge of substantive functions, in increasingly complex or diverse settings. </b></p><ul><li>Diplomacy and cultural sensitivity, strong negotiation and conflict resolution skills. </li><li>Excellent communication and interpersonal skills, and the ability to establish and maintain effective working relationship with colleagues, partners, and donors. </li><li>High ethical standards, commitment to the values of the Humanitarian sector.</li></ul><p><b>3.Excutive Skills : PROFICIENT -Standard knowledge of substantive functions, in increasingly complex or diverse settings. </b></p><ul><li>Excellent organizational and time management skills, with the ability to prioritize and organize administrative tasks across competing timelines to maintain operational continuity.</li><li>Strong attention to detail and process execution, with the ability to accurately handle documentation, service requests, and logistical support in accordance with established administrative protocols.</li><li>Proven ability to manage office workflows and records systematically ensuring clear communication and document flow and timely response to internal administrative needs.</li><li>Solid understanding of internal administrative procedures, with experience in reviewing and validating procurement forms, travel logistics, and service contracts to ensure accuracy and compliance with internal procedures.</li><li>Demonstrated ability to coordinate effectively with internal departments and external service providers delivering timely completion of administrative responsibilities with minimal supervision.</li></ul><p><br></p><p><b>4.Targeted Specialized Knowledge</b></p><ul><li>Diploma or bachelor’s degree in business administration, Public Administration, Management, or a related field.</li><li>Certification in Microsoft Office Suite and digital collaboration tools; with demonstrated experience in supporting digitalization of administrative systems.</li><li>Fluency in Arabic and proficiency in English (spoken and written) are required.</li></ul><p><br></p><p><b>Final Comments :</b></p><p><br></p><p>Interested candidates are invited to <b>update their CVs and submit a cover letter through Bayt.com</b>. Applications should clearly demonstrate the candidate’s relevant qualifications, experience, and suitability for the position. <b>Only shortlisted candidates will be contacted for the next stage of the recruitment process.</b></p><p><br></p><p>As part of our commitment to safeguarding, <b>Diakonie Katastrophenhilfe (DKH)</b> is committed to preventing all forms of unwanted behavior in the workplace, including sexual exploitation, abuse and harassment (SEAH), lack of integrity, and financial misconduct. DKH is equally committed to promoting the welfare and safeguarding of children, young people, adults, and affected communities with whom we work. We expect all staff and volunteers to uphold these commitments and adhere to the organization's Code of Conduct.</p><p><br></p><p>Please note that any offer of employment will be subject to satisfactory references and the successful completion of appropriate pre-employment screening, which may include criminal record and terrorism financing checks. DKH also participates in the <b>Inter-Agency Misconduct Disclosure Scheme (MDS)</b>.</p><p><br></p><p>In accordance with this scheme, we will request information from your previous employers regarding any substantiated findings of sexual exploitation, abuse and/or harassment, as well as any related investigations that were ongoing at the time your employment ended.</p><p><br></p><p>By Summitting an application, <b><u>Applicant acknowledge that he/she has read, understood, and accepted these recruitment and safeguarding procedures.</u></b></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Jeeny Jeeny is a mobile application that eases daily commuting and transportation.<br> Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions.<br> At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.<br> About the Role This role is a full-cycle B2B sales and account management position focused on pitching, closing, and activating corporate business accounts in Amman to drive usage and ride volume for Jeeny’s commercial mobility platform.<br> Key Responsibilities: Business Development: Research, identify, and proactively pitch Jeeny's specialised mobility solutions to prospective business partners.<br> Relationship Management: Act as the primary point of contact for business accounts, ensuring their transportation and booking needs are consistently met.<br> Deal Negotiation: Own the sales process from initial introduction to contract finalisation, delivering presentations alongside preparing pitch decks.<br> Pipeline Building: Build and maintain a strong pipeline of opportunities aligned with company objectives.<br> Cross-Functional Alignment: Work closely with the operations team to ensure a smooth transition and on-boarding experience for new business accounts.<br> Why Join Jeeny?<br> Be part of one of the leading mobility platforms in the region.<br> Work in a dynamic and collaborative environment.<br> Opportunity to lead impactful finance initiatives and process improvements.<br> Career growth and professional development opportunities.<br> 2- 4 years of B2B sales or account management experience (prior work in corporate travel, SaaS, or logistics is a strong asset).<br> Fluency in English and Arabic is highly preferred to effectively navigate diverse business landscapes.<br> Exceptional negotiation, communication, and client presentation skills alongside solid experience in creating powerful presentations.<br> A highly motivated, goal-oriented professional who thrives in a dynamic, high-growth startup environment.<br> Advanced skills in Excel, reporting, and performance tracking</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>The position is located in the Procurement Unit of the Mission Support Component of OSESGY. The incumbent will be based in Amman, Jordan and will report to the Chief of Unit, Procurement.<br> Responsibilities<br>The Procurement Assistant assists in the implementation of effective and efficient management and delivery of procurement of goods and services and sale activities required by the mission to fulfil its mandate and carry out the procurement work in an effective, efficient, economical and timely manner. Within the limits of delegated authority, the incumbent will be responsible for performing the following duties: • Provides procurement, logistical and administrative support to a team of Procurement Officers in the acquisition of a wide variety of goods and services. • Reviews, records and prioritizes purchasing requests and obtains additional information/documentation as required; determines the availability of vendors and funding sources. • Monitors status of existing requisitions, maintains contact with suppliers to ensure timely delivery of goods and services, coordinates shipment of goods/commodities/equipment to HQ and field missions, verifies receipt and inspection of deliverables and accurately reports, as and if required. • Produces tender documents (e.g. Invitations to Bids, Requests for Proposals and Requests for Quotation) based on the nature of requirements and cost of procurement involved. • Prepares abstracts of offers and compiles data contained in quotations, proposals and bids to determine which supplier can deliver the required goods/services at the best terms and lowest costs possible under the guidance of Procurement Officers. • Finalizes purchase orders and contracts for approval by the Procurement Officer; if required, prepares submission to the Contracts Committee for review and subsequent approval by the authorized official. • Assists relevant officers in more complex, higher value purchasing operations; coordinates distribution of pertinent documents to concerned parties, ensures appropriate follow-up action, etc. • Maintains relevant internal databases and files; keeps track of any contractual agreements, systems contracts, etc. and informs affected users of contractual rights and obligations. • Researches, retrieves and presents information from a variety of internal and external sources on sources of supply, vendors by commodity, etc., as well as obtain specifications for new products and equipment on the market. • Drafts routine correspondence. • Performs other duties as assigned.<br> Competencies<br>Professionalism: Extensive knowledge of all purchasing and accounting techniques. Substantive knowledge of internal procurement policies, processes and procedures and extensive experience in their application for the purchase of a wide range of supplies and services. Thorough knowledge of financial rules and regulations; ability to research and gather information from a variety of external and internal sources; demonstrated ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others' ideas and expertise; Is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Planning and Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments and adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.<br> Education<br>High school diploma or equivalent is required.<br> Job - Specific Qualification<br>A certificate of completion of CIPS Procurement at level 4 is required. <br> Work Experience<br>At least five (5) years of progressively responsible experience in procurement, administrative services or related area is required. The minimum years of relevant experience is reduced to three (3) years for candidates who possess a first-level university degree or higher. Experience within the United Nations common system, handling procurement-related matters is desirable. Experience providing procurement assistance in or to a UN field operation is desirable. Working experience in an ERP system such as SAP (UMOJA) is required. Experience working with the Financial Regulations and Rules of the United Nations or a similar international organization is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview or informal interview.<br> Special Notice<br>This position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>What you will do in this role: In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: Review customer requests and expectations and respond to them according to their needs and situations Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience Develop your tech skills and learn how to use software solutions that improve people s lives Champion better brand experiences for our customers and clients</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>The Project Assistant supports the day-to-day implementation of JRS Jordan programme activities under the direct supervision of the Project Coordinator. The role is responsible for the operational execution of activities: participant communication and follow-up, attendance tracking, data entry into programme tools, and on-the-ground coordination during sessions and events.</p><p><strong>Main Responsibilities and tasks of the Position</strong></p><p><strong>Participant Registration and Communication</strong></p><ul><li>Receives participant lists and eligibility criteria from the Project Coordinator; follows up with selected participants to confirm attendance, share activity details, and address queries.</li><li>Sets up and manages communication channels (e.g. WhatsApp groups) for each activity cohort; ensures participants are informed of any changes to scheduling or logistics.</li><li>Maintains up-to-date attendance sheets and registration records for all activities; flags attendance issues or drop-out patterns to the Project Coordinator.</li><li>Coordinates with the Admin Assistant on transportation arrangements of programme participants.</li></ul><p><strong>Activity Support and Field Presence</strong></p><ul><li>Is present at activity openings and closings to manage space setup, supervise participant arrival and departure, and ensure orderly and safe transitions.</li><li>Supports facilitators, trainers, and the Project Coordinator during sessions as needed; assists with the preparation and distribution of activity materials.</li><li>Monitors the practical flow of activities on the ground; escalates any operational issues, welfare concerns, or incidents to the Project Coordinator promptly.</li><li>Applies basic people-centred awareness when working with participants, particularly children and youth; refers any wellbeing or protection concerns to the Project Coordinator or MHPSS and Referrals Assistant without delay.</li><li>Assists in preparing consultant/facilitator scopes of work, collects required recruitment documents, and coordinates initial scheduling and orientation.</li><li>Tracks consultant deliverables, reviews timesheets/attendance logs, and processes payment requests upon successful completion of training sessions.</li></ul><p><strong>Data Entry and Programme Records</strong></p><ul><li>Enters participant and activity data into the designated programme tools and trackers accurately and in a timely manner following each session.</li><li>Maintains organised and updated records of programme participants information, session attendance, and activity outcomes as defined by the Project Coordinator.</li><li>Supports the Project Coordinator in preparing activity summaries and data inputs for reporting purposes.</li><li>Ensures all records are handled with confidentiality and in line with JRS data protection standards.</li></ul><p><strong>Logistics Coordination</strong></p><ul><li>Coordinates with the Admin and Liaison Officer to arrange venue setup, material availability, and participant transport in line with the activity schedule set by the Project Coordinator.</li><li>Requests purchases of small activity supplies (stationery, refreshments, printed materials) following the procurement process and within delegated thresholds; submits receipts and purchase records to the Admin and Liaison Officer.</li><li>Confirms with venues in advance that spaces are ready and requirements are in place; reports any gaps to the Project Coordinator.</li></ul><p><strong>Reporting and Administrative Support</strong></p><ul><li>Attends internal team meetings and activity planning sessions; contributes operational updates as requested by the Project Coordinator.</li><li>Maintains a simple activity log capturing key dates, participant numbers, and any implementation notes; shares with the Project Coordinator on an agreed schedule.</li><li>Supports the Project Coordinator in preparing inputs for MEAL and donor reporting by providing accurate field-level information.</li><li>Forecast and tracks project expenses, manages petty cash, and prepares payment requests in line with financial guidelines.</li><li>Systematically archives physical and digital project records, ensuring compliance with data protection standards.</li><li>Drafts meeting minutes when needed, compiles weekly activity updates, and helps in report field data of the project for reporting purposes.</li></ul><p><strong>Other Duties</strong></p><p>Perform other relevant tasks as requested by the Project Coordinator in line with program needs.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in International Relations, Social Science, or another relevant discipline. An advanced degree is an asset.</li><li>Minimum 2 to 3 years of relevant work experience as a Project Assistant in an INGO or humanitarian sector.</li><li>Demonstrated ability to work directly with programme participants, including children and youth, in a community or programme context.</li><li>Strong organisational skills; ability to manage multiple tasks, track details accurately, and follow through without close supervision.</li><li>Strong communication and interpersonal skills; ability to engage participants, community members, and colleagues with professionalism and sensitivity.</li><li>Understanding of safeguarding, protection principles, and confidentiality in a humanitarian context.</li><li>Proficiency in Microsoft Office (Excel, Word); experience with project management or reporting tools is an asset.</li><li>Fluency in English and Arabic.</li><li>Willingness to be present in the field during activities, including occasional weekends during implementation peaks.</li><li>Commitment to JRS s mission, vision and values.</li><li>Ability to convey with enthusiasm JRS s role in accompanying and serving refugees and forcibly displaced people and to advocate for their right to protection and a life in dignity.</li><li>Trustworthy and good listener.</li><li>High sense of discretion in dealing with confidential matters at all times.</li><li>High integrity and honesty; ability to deal tactfully and discreetly with people, situations and information.</li><li>Acceptance of diversity and inclusion as core values.</li></ul>
<p>Tagaddod is excited to welcome enthusiastic and results-driven fresh graduates for the role of Sales Representative in Jordan. This entry-level position provides a fantastic opportunity to kickstart your career in sales while developing essential skills and gaining hands-on experience.</p><p>Key Responsibilities</p><ul><li>Assist in the development and execution of sales initiatives targeting wholesale customers across Jordan.</li><li>Learn and promote Tagaddod s products and services to potential clients through various methodologies.</li><li>Conduct market research to identify potential clients and assess market needs.</li><li>Participate in team meetings and training sessions to enhance sales knowledge and skills.</li><li>Support the sales team in administrative tasks, such as preparing presentations, handling inquiries, and maintaining CRM database.</li><li>Shadow experienced sales representatives on client visits and market exploration.</li><li>Contribute to achieving sales targets and objectives while receiving mentorship from seasoned professionals.</li><li>Client visits.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business, Marketing, or related fields (recent graduates preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Ability to learn quickly and adapt in a fast-paced environment.</li><li>Basic proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</li><li>Passion for sales and commitment to providing exceptional customer service.</li><li>Team player with a positive attitude and willingness to learn.</li><li>Fluency in Arabic and English is essential</li></ul>
<p>The GIZ Jordan Project <strong>“Improved Governance for the Support of Reform Projects in Jordan”</strong><strong> (PARtner II)</strong><strong>” </strong>is seeking to hire a “<strong>Public Administration Advisor</strong>” based in Jordan- for full-time base employment.</p>
<p>The project “Improved Governance for the Support of Reform Projects in Jordan” (PARtner II) is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented from April 2026 to March 2030. The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH will implement the project on behalf of the German government, in partnership with the Prime Ministry of the Government of the Hashemite Kingdom of Jordan.</p>
<p>The project builds on its predecessor “PARtner I” and enhances the capacities of the public administration in Jordan. Under the umbrella of the Public Sector Modernization Roadmap and the Economic Modernization Vision, it will continue to support the transformation of the public sector. Aiming at a more efficient, effective public administration which is responsive to citizens’ and businesses’ needs, as well as transparent, evidence-informed decision-making, this project delivers critical support to the wider Jordanian reform agenda.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>University degree in Political Sciences, Public Administration, Economics, Social Sciences, Public Policy, or a comparable field. An advanced degree is desirable.</li>
<li>5 years of professional experience relevant to the duties.</li>
<li>In-depth knowledge and practical experience in promoting innovation in the public sector, e.g. related to innovation structures, agile methods, innovation labs, or change management.</li>
<li>Experience in advising governmental institutions, ideally in the context of the ongoing Jordanian public administration reforms – particularly in the areas of service delivery modernization, human resource and organizational development, and quality management in the public sector.</li>
<li>Knowledge of up-to-date approaches to human resources development, including performance appraisal and competency development.</li>
<li>Practical experience in organizational development and in the planning and implementation of capacity development measures in the public sector.</li>
<li>Ability to strategically position reform and innovation topics within a development cooperation context.</li>
<li>Strong ability to use ICT tools, and willingness to continuously upskill in the framework of GIZ’s further digitization.</li>
<li>Proven ability to work in an intercultural context, ability to work in a politically sensitive context.</li>
<li>Strong analytical and drafting skills.</li>
<li>Excellent command of English and Arabic (spoken and written).</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Lead the technical, content-related, and organizational implementation of all measures and activities of the Output “Public Service/Public Administration” independently, and in close coordination with external and internal stakeholders</li>
<li>Provide technical and strategic advisory to governmental counterparts such as the Services and Public Administration Commission (SPAC), with a focus on SPAC’s extended mandate, organizational development, Human Resources management (performance management, competency-based recruitment, competency development), and innovation in the public sector in particular.</li>
<li>Identify needs, and plan and implement/steer relevant Capacity Development measures, in close cooperation with counterparts such as the Jordan Academy for Government Administration (JAGA).</li>
<li>Identify international good practice, prepare lessons learnt, ensure institutional knowledge management, and promote technical exchange internally and externally.</li>
<li>Provide support to, and lead independently where requested to, the project’s tasks related to monitoring, evaluation, accountability and learning, reporting, as well as communication and visibility.</li>
<li>Proactively establish and maintain contacts with stakeholders outside (e.g. governmental counterparts, experts and consultants, development partners and third parties) and within GIZ that are relevant to the implementation of the tasks.</li>
<li>Provide strategic advisory to decision-makers on the positioning and thematic development of the development cooperation portfolio in the respective thematic area.</li>
<li>Support the Head of Project and the other technical staff of the project in the implementation of all other areas of the project.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<h2 >RECRUITMENT<span > </span><span >NOTICE</span></h2>
<h3 ><span >INTERNAL<span > </span>&<span > </span><span >EXTERNAL</span></span></h3>
<p class="MsoBodyText" ><span >The<span > </span>French<span > </span>section<span > </span>of<span > </span>Médecins<span > </span>Sans<span > </span>Frontières<span > </span>is<span > </span>recruiting<span > </span>for<span > </span>its<span > </span>project<span > </span>in<span > </span><b><span >Amman</span></b></span></p>
<p class="MsoBodyText" ><b><span ><span> </span>Maxillofacial Surgical Assistant/Specialized Dentist – Daily Worker pool <span ><span> </span></span></span></b></p>
<h3 ><strong><span >CONTEXT</span></strong><span ></span></h3>
<p class="MsoBodyText" >Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <b>For more information, visit our Arabic website</b>, <a href="http://www.msf-me.org/"><span >www.msf-me.org</span></a><u><span >.</span></u></p>
<p class="MsoBodyText" > </p>
<p class="MsoBodyText" >Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after <span >discharge.</span></p>
<p class="MsoBodyText" > </p>
<p class="MsoNormal" >Médecins<span > </span>Sans<span > </span>Frontières<span > </span>Reconstructive<span > </span>Surgery<span > </span><span >in Amman </span>are<span > </span>seeking<span > </span>a <b><span >(1)<span > <span> </span>70% Maxillofacial Surgical Assistant – 30% Specialized Dentist</span> for Daily Worker Pool.</span></b><span ></span></p>
<p class="MsoNormal" > </p>
<h3 ><strong>DIMENSION OF POST</strong><span ></span></h3>
<p class="MsoBodyText" >The Reconstructive Surgery Hospital provides specialized surgical and rehabilitation care, with an average of 550 admissions and over 1,000 surgeries annually. The facility has 72 surgical beds and 126 rehabilitation beds, as well as two operating theatres dedicated to orthopedic, maxillofacial, and plastic reconstructive surgeries. The hospital also includes an outpatient department (OPD) providing an average of 550 consultations per month, physiotherapy and psychosocial support services, and Antimicrobial Resistance (AMR) activities, including Antimicrobial Stewardship, Infection Prevention and Control (IPC), and a microbiology laboratory.</p>
<p class="MsoBodyText" > </p>
<h3 ><strong>MAIN PRUPOSE</strong><span ></span></h3>
<p class="MsoBodyText" >To provide specialized dental and prosthodontic care to specific selected SRH patients and caretakers according to adapted and updated medical and surgical knowledge, MSF protocols, values and universal hygiene standards to improve their health conditions.</p>
<p class="MsoNormal" > <strong><span >ACCOUNTABILITIES</span></strong></p>
<ul>
<li>Assure outpatient and inpatient surgical and dental consultations, providing the necessary treatment following updated MSF protocols, and EBM medicine.</li>
<li>Ensure the patient and/or his/her family are informed and understand their dental/ maxillofacial surgical status and provide accurate explanations about the treatment plan to be followed.</li>
<li>Closely follow up the IPD and OPD patient’s evolution, through daily visits and accurate documentation (EMR)</li>
<li>Check and control the rational distribution of medicines and equipment under his/her responsibility and take care of the quality, disinfection and sterilization of the medical material. Assure general compliance with standing hygiene standards.</li>
<li>Participate in the collection and analysis of epidemiological data, checking its validity and informing the line manager or the medical director about any problem or complication of the patients’ surgeries, medical errors and monitors the proper functioning of the department, equipment or material.</li>
<li>Ensure ongoing training of the medical multidisciplinary team to optimize the quality of care.</li>
<li>Knows and ensures all MSF dental/ surgical protocols are followed and implemented, checking universal precautions are always followed, reducing bio-hazard risks and improving infection control.</li>
<li>Ensures professional confidentiality is respected.</li>
</ul>
<h3><strong>CONTEXT SPECIFIC ACCOUNTABILITIES</strong></h3>
<h3><strong >Scope of responsibilities</strong></h3>
<ul>
<li>Apply dental/ maxillofacial surgical knowledge and skills to diagnose, treat and assure preventive activities.</li>
<li>To be the focal point, under maxillofacial surgeons’ supervision, for patients, medical and nursing teams, regarding surgical-related issues; from admission to discharge.</li>
<li>Assure a colaborative work with the MDs and nursing team, through effective and daily communication as information-sharing is key to assure the patient’s continuity of care.</li>
<li>To assist the maxillofacial surgeon in the examination, preparation, operation and follow up of the patient in the OPD, ward and OT.</li>
<li>To provide dental services to RSH patients and caretakers: through dental clinics, dental room activities, and OT services.</li>
<li>Assure a close and accurate follow-up of the externally referred patients, regulating the cooperation and between RSH and the specialized external dentist.</li>
</ul>
<h3><strong >Maxillofacial Surgical assistant (70%):</strong></h3>
<p>By assisting the maxillofacial surgeon in the provision of specialized care in the OPD, IPD and OT, assure the continuity of care for maxillofacial patients. Coordinate with other teams (nursing, medical and surgical), to ensure patients’ safety and close follow up of their evolution, with emphasis on longer length of stay (LOS) patients as per hospital criteria. Assure accurate documentation of patient’s initial surgical assessment, OPD surgical progress notes, orders and discharge (TRM), including the external services (e.g., OPG panoramic x-ray, MRI, CT scan, and prosthetic eye), and external referrals.</p>
<p><strong>OPD:</strong></p>
<ul>
<li>Follow up each MF patient’s treatment plan and outcome. Explain to the patient the surgical plan, the type of operations to be done, the schedule, and collect his/her consent.</li>
<li>Leads the maxillofacial OPD clinic when the surgeon is missing.</li>
<li>Under the supervision of the of the maxillofacial surgeon, communicates with the RSH team the identified needs for MF patients on dressing, physiotherapy, mental health, and refers patient to medical specialist or other practitioners / specialty when necessary.</li>
</ul>
<p><strong>OT:</strong></p>
<ul>
<li>Ensures proper preparation of patients before the surgery, verify the OT schedule and the patients order on the operating list, and keeps the register updated.</li>
<li>Verifies of special equipment and material are available before the surgery, reports on any broken or malfunctioning equipment.</li>
<li>Assists the maxillofacial surgeon on all surgeries, does, directs or supervises the dressings after surgical procedure</li>
<li>Monitors the application of hygiene protocols in OT (decontamination, sterilization, cleaning, etc).</li>
<li>Follows MSF Infection Control guidelines and participate in surgical sampling in OT in coordination with microbiology lab team.</li>
</ul>
<p><strong>Ward</strong></p>
<ul>
<li>Participates in maxillofacial surgical rounds with the medical and nursing teams. Leads the maxillofacial round when the surgeon is missing.</li>
<li>Immediate post-operative evaluation and follow-up by visiting the patients on days 0,1,2,3, ensuring quality of care, and handover to the medical team</li>
<li>Answers any surgical-related issues and complaints in the ward, under surgeons’ supervision, participates, and communicates with the nursing team on the needed dressing.</li>
<li>Communicate with the physical therapy department about the physiotherapy need, under the supervision of the maxillofacial surgeon.</li>
<li>Organizes patient discharge from surgical ward to the RC/hotel with clear EMR written recommendations and instructions for OPD staff.</li>
</ul>
<h3 ><strong >Specialized Dentist (30%):</strong></h3>
<ul>
<li><strong>Participation in the validation committee</strong>: In coordination with the maxillofacial surgeon and according to admission criteria, selects patients in need of dental care from the files received from Medical Liaison Officers, set the treatment plan, surgery complexity, and length of stay needed.</li>
<li><strong>OPD</strong>: runs the dental clinics for patients and caretakers, twice per week.</li>
<li><strong>Dental room and OT</strong>: perform dental procedures according to the internal policy of RSH.</li>
<li><strong>External referrals</strong>: Responsible for the accurate and close follow up of the patients and treatment plan of the external oral surgeon, including EMR documentation of the final medical report.</li>
<li><strong>Follow up meeting </strong>provides regular and clear updates on the patients referred regarding the procedure needed, technical update, needed time for the procedure, and reports any difficulties or missing sessions.</li>
<li><strong>Reporting</strong>: responsible for elaborating a monthly report summarizing the dental activities focusing on number of dental appointments, dental procedures specifying different types, number of patients referred to the external dentist, and number of active patients under the care of the external dentist.</li>
</ul>
<h3><strong><u>Other duties:</u></strong></h3>
<ul>
<li>Coordinates with all medical and nursing teams (including Physiotherapy and Antibiotic stewardship) on patients’ treatment plan.</li>
<li>Participates in patient care related meetings: e.g., morbidity and mortality meetings, incident report, patient successful story, and case reviews.</li>
<li>Provides medical report on request. Ensure information exchange regarding his/her duty.</li>
<li>Participate, when requested by the direct line manager, in related patient center care activities (e.g., patient educational group, patient center care meeting).</li>
<li>Supports when needed, to patients’ complaint mechanism related to the maxillofacial and dental care.</li>
<li>In cases of emergency requiring surgical expertise, being available to answer MDs requests during night and weekend shifts.</li>
<li>Participate in regular meetings, to discuss management topics as well as surgical strategy.</li>
</ul>
<h3><strong>WORKING HOURS</strong></h3>
<ul>
<li>Office hours</li>
<li>Nights and weekend call in case of emergency needs related to surgical issues</li>
<li>May need to come for urgent operations.</li>
</ul>
<h3 ><strong><span >PROFILE</span></strong><span ></span></h3>
<p class="MsoNormal" > </p>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Dentist diploma or degree is required</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><a name="_Hlk81904198"><span >3 - 5 years’ experience in dental, maxillofacial surgery</span></a></p>
<p class="MsoNormal" ><span ><span><span > </span></span></span><span >A specialty in dental care is required </span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"><span> </span></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Arabic and English are required</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Essential computer literacy (word, excel, electronic medical record)</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span lang="FR-CH" >Teamwork</span></p>
<p class="MsoNormal" ><span lang="FR-CH" >Commitment</span></p>
<p class="MsoNormal" ><span lang="FR-CH" >Flexibility</span></p>
<p class="MsoNormal" ><span lang="FR-CH" >Diplomacy</span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" ><b><span> </span></b></p>
<p class="MsoNormal" ><b><span><span> </span>WORK LOCATION</span></b><span>: Amman, at Al Mowasah hospital.</span></p>
<p class="MsoNormal" ><b><span><span> </span>CONTRACT</span></b><span>:</span><span> 6 months on 100% contract, renewable, with 3 months’ trial period in the first contract.</span></p>
<p class="MsoNormal" ><b><span><span> </span>START DATE: </span></b><span>September - October 2026</span><b><span dir="RTL" lang="AR-JO"></span></b></p>
<p class="MsoBodyText" ><span> </span></p>
<p class="MsoBodyText" ><span>Interested<span > </span>applicants<span > </span>should<span > </span>submit<span > </span>their<span > </span><b>application<span > </span>in<span > </span>English<span > </span></b>containing<span > </span>curriculum<span > </span>vitae<span > </span>no<span > </span>later<span > </span>than <b>11<sup>th</sup> September 2026</b> to the <u><span >Akhtaboot website</span></u></span></p>
<h2 ><span >Only<span > </span>candidates<span > </span>meeting<span > </span>the<span > </span>requirements<span > </span>will<span > </span>be<span > </span>called<span > </span>through<span > </span>their<span > </span><span >addresses</span></span></h2>
<p class="MsoBodyText" ><b><span > </span></b></p>
<p class="MsoBodyText" >Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the<span > </span>hiring of a candidate having benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</p>
<p class="MsoBodyText" > </p>
<p class="MsoBodyText" >Médecins Sans Frontières is committed to safeguarding and promoting the welfare of the people we serve and our staff. MSF has zero tolerance for sexual exploitation and abuse, harassment, and abuse of power. All selected candidates will be subject to reference checks.</p>
<p> </p>
<h3><span ></span></h3>
Monitoring, Evaluation, Learning, and Information Management Assistant
Logistics, Supply Chain & Procurement
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p > </p>
<p ><span >The Position</span></p>
<p ><span >The Monitoring, Evaluation, Learning (MEL) and Information Management (IM) Assistant is part of Iqlaa’s Program Quality and Learning (PQL) Department. S/He will support the implementation of MEL and IM activities across Iqlaa’s portfolio of interventions, including data collection, data verification, field visits, documentation, and timely reporting. S/He will contribute to routine data collection and support the implementation of intervention MEL Plans in line with donor and Mercy Corps requirements.</span></p>
<p ><span >Working closely with relevant technical teams, the PQL team, partners, and sub-grantees, the MEL and IM Assistant will support the review and updating of result chains, indicators, and MEL plans to track and report on intervention activities and indicators.</span></p>
<p ><span >The MEL and IM Assistant will support the timely maintenance and implementation of MEL plans and data collection tools to contribute to high-quality reporting to the donor and Mercy Corps. S/He will assist in developing and updating data collection tools for the Iqlaa team, partners, and sub-grantees as assigned, with the goal of collecting high-quality data for reporting, adaptive management, and program decision-making. S/He will work closely with the PQL team, partners, and sub-grantees to support the implementation of MEL activities.</span></p>
<p > </p>
<p ><span >The MEL and IM Assistant will support the drafting, testing, and updating of data collection tools and instruments, and will contribute to ensuring that Iqlaa MEL activities follow applicable policies and guidance notes. S/He will support the PQL team in ensuring that data collection tools are clear, practical, and aligned with Iqlaa’s MEL frameworks, systems, and automated tools.</span></p>
<p ><span >The MEL and IM Assistant will support the MEL and IM Manager in drafting, revising, and implementing MEL plans and tools for Iqlaa’s partners and sub-grantees. S/He will also support basic quantitative and qualitative data analysis and reporting to help track progress and document the results of Iqlaa interventions.</span></p>
<p > </p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p > </p>
<p ><em ><u >Monitoring, Evaluation, and Learning</u></em></p>
<p ><span >• Support the implementation and maintenance of the Activity Monitoring, Evaluation, and Learning Plan (AMELP) in alignment with donor and Mercy Corps requirements.</span></p>
<p ><span >• Support the development, implementation, and updating of intervention MEL plans for assigned interventions, ensuring alignment with donor and Mercy Corps MEL standards.</span></p>
<p ><span >• Support the implementation of qualitative and quantitative MEL activities, including data collection and verification, using Iqlaa's MEL systems and automated platforms.</span></p>
<p ><span >• Maintain MEL documentation, including MEL folders, datasets, supporting evidence, data collection tools, and related documentation to ensure completeness and accessibility.</span></p>
<p ><span >• Conduct field visits, desk reviews, spot checks, and remote quantitative and qualitative data collection activities across assigned interventions.Contribute to intervention-level quality reports and support donor and internal reporting requirements as assigned by the supervisor.Support the integration of MEL requirements into RFAs, RFPs, and partner documentation as requested.</span></p>
<p ><span >• Development of evaluation questions, methodologies, and data collection tools for measuring the impact of assigned interventions.</span></p>
<p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on evaluation exercises for the assigned interventions.</span></p>
<p ><span >Supports the MEL and IM Manager and the PQL Director in the annual surveys. Mid-line evaluation, and final internal performance review and evaluation.</span></p>
<p ><span >• Support consortium partners in their MEL plans, reporting processes, and close-out requirements.</span></p>
<p ><span >• Collaborate closely with the PQL team, technical leads, and partners on MEL-related tasks as assigned.</span></p>
<p ><span >• Ensure data protection in accordance with Responsible Data Policy and evaluation requirements.</span></p>
<p ><span >• Ensure monitoring and evaluation plans and tools, data collection, entry, cleaning, and storage are appropriately implemented by the subordinates.</span></p>
<p ><span >• Analyze monitoring and evaluation qualitative data to an appropriate standard and use analysis results to inform project decision-making.</span></p>
<p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on monitoring and evaluation exercises for various initiatives in targeted communities.</span></p>
<p ><span >• Ensure compliance with relevant Mercy Corps MEL policy and donor MEL policies and regulations.</span></p>
<p ><span >• Complete any other duties assigned.</span></p>
<p > </p>
<p ><em ><u >Information Management</u></em></p>
<p ><span >• Maintain and operationalize Iqlaa’s Data Management Protocol and ensure data accountability, quality, and verification across all interventions.</span></p>
<p ><span >• Lead the development, testing, and management of data collection tools and instruments in coordination with the PQL team, technical teams, partners, and implementing partners.</span></p>
<p ><span >• Facilitate data demand and ensure that collected data flows accurately into IM systems.</span></p>
<p ><span >• Establish data collection tools and instruments that will be used by the Iqlaa team, including consortium and all implementing , and ensure timely and quality development, testing, and management of MEL data as well as monitor progress of interventions against set milestones and evaluate the impact of implemented interventions as requested by the supervisor. </span></p>
<p ><span >• Develop and maintain the required digitized data collection methods, such as ODK collection built on XLS forms.</span></p>
<p ><span >• Ensure a comprehensive and updated database for interventions is maintained and reflected on Iqlaa information management system.</span></p>
<p ><span >• Coordinate with all relevant partners, sub-grantees, and technical leads to ensure adherence with Iqlaa MEL plans and data collection requirements.</span></p>
<p > </p>
<p ><em ><u >Capacity Building and Mentoring</u></em></p>
<p ><span >• Train field staff and partners on basic MEL tools and ethical data practices.</span></p>
<p ><span >• Supervise and provide technical guidance to the subordinate, ensuring they effectively carry out their duties and responsibilities.</span></p>
<p ><span >• Develop individual work plans and provide regular feedback.</span></p>
<p ><span >• Foster a positive team environment, learning culture, encourage collaboration, and recognize team members’ contributions to the project’s success.</span></p>
<p > </p>
<p ><em ><u >Reporting</u></em></p>
<p ><span >• Ensure high quality and timely preparation of MEL data for reports as requested by the supervisor.</span></p>
<p ><span >• Ensure appropriate internal communication and feedback systems are in place and functioning so that MEL data informs project planning and implementation.</span></p>
<p ><span >• Contribute to the regular MEL reports.</span></p>
<p > </p>
<p ><em ><u >Project Coordination Activities</u></em></p>
<p ><span >• Ensure the integration of team members and partners into MEL-relevant decision-making processes.</span></p>
<p ><span >• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian and development missions.</span></p>
<p ><span >• Ensure implementation of safeguarding policies and procedures.</span></p>
<p > </p>
<p ><em ><u >Hardware and Software Management</u></em></p>
<p ><span >• Oversee the responsible management and maintenance of ICT equipment in the MEL team according to Mercy Corps asset management policies and procedures.</span></p>
<p ><span >• Manage the purchase/subscription and renewal of technology software and platforms used in IQLAA in close coordination with the country MEL Advisor.</span></p>
<p ><span >• Prepare a data protection plan in coordination with the relevant stakeholders.</span></p>
<p > </p>
<p ><em ><u >Safeguarding Responsibilities</u></em></p>
<p ><span >• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility: NA</span></p>
<p ><span >Reports Directly To:</span><span > Senior MEL Officer</span></p>
<p ><span >Works Directly With:</span><span > Program Quality and Learning (PQL) Director, PQL team, program teams, Communications team, procurement team, and finance teams.</span></p>
<p > </p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p > </p>
<p ><span >Knowledge and Experience</span></p>
<p ><span >▪ Bachelor’s degree in any relevant field, such sa but not limited to: engineering, Management, Information management, Sociology, Economics, Statistics, International Development.</span></p>
<p ><span >▪ Master’s degree in is highly preferred.</span></p>
<p ><span >▪ Minimum of 2 years of experience. The specific experience in MSEs/HBBs development is a plus.</span></p>
<p ><span >▪ Proven experience in leading a team.</span></p>
<p ><span >▪ Demonstrated skills in data collection, statistical analysis methods, and database management.</span></p>
<p ><span >▪ Demonstrated experience in building log-frame, indicators, and relevant data collection tools.</span></p>
<p ><span >▪ Experience developing and delivering training on MEL.</span></p>
<p ><span >▪ Very strong writing skills, including reports, best practices, case studies, etc.</span></p>
<p ><span >▪ Proficiency in Microsoft Office applications, including Excel and Word.</span></p>
<p ><span >▪ Proficiency in developing XLS forms and using ODK is required.</span></p>
<p ><span >▪ Fluency in spoken and written Arabic and English.</span></p>
<p > </p>
<p > </p>
<p ><span >Success Factors</span></p>
<p ><span >▪ Deep commitment to humanitarian principles and values.</span></p>
<p ><span >▪ Willingness to learn new skills and methodologies.</span></p>
<p ><span >▪ Ability to work under pressure, independently, and with limited supervision.</span></p>
<p ><span >▪ Demonstrated organizational skills.</span></p>
<p ><span >▪ Demonstrated creative problem-solving skills.</span></p>
<p ><span >▪ Security, political and cultural awareness.</span></p>
<p ><span >▪ Ability to provide a high-quality report in English.</span></p>
<p ><span >▪ Ability to multi-task while meeting several pressing deadlines.</span></p>
<p ><span >▪ Mature, responsible, and diplomatic in their interactions with others.</span></p>
<p ><span >▪ Pays attention to detail and is meticulous, thorough, and results-oriented.</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it may require up to 10% to travel regularly to Mercy Corps field offices and project sites. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.</span></p>
<p > </p>
<p ><span >Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive</span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness</span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-justify" > </p>
<p class="ql-align-justify" > </p>
<p class="ql-align-justify" ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p class="ql-align-justify" ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p class="ql-align-justify" ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p class="ql-align-justify" ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p class="ql-align-justify" ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p class="ql-align-justify" ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team </span></p>
<p ><span >The Mercy Corps Finance Department is responsible for all financial functions in Jordan, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance. The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures. In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively. </span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >Working in the Finance Department under the direction of the Finance Manager, the Finance Assistant will ensure the accuracy and completeness of Mercy Corps accounting records and will have primary responsibility for managing the monthly accounting cycle. </span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><span >1. Monitor petty cash payment requests daily and ensure the supporting documents and approval have been taken as per policies.</span></p>
<p ><span >2. Serve as a custodian of the safe boxes, checkbooks, vouchers, and other financial documents/archives</span></p>
<p ><span >3. Managing the petty cash to ensure compliance with the cash management policy and maintain the proper level of available cash in the safe.</span></p>
<p ><span >4. Responsible to perform cash counts on a regular basis, both on a weekly and monthly basis</span></p>
<p ><span >5. Follow up on operational advances clearance and ensure that submission is on time with correct information and supporting documents </span></p>
<p ><span >6. Follow Up on Expat salary advances and expenditures.</span></p>
<p ><span >7. Based on the approved payment request, prepare and process bank payments for the vendors/suppliers.</span></p>
<p ><span >8. Responsible for Entering transactions into Navigator Daily.</span></p>
<p ><span >9. Provide support in the preparation of month-end close-out.</span></p>
<p ><span >10. Check and follow up on the fuel report and enter it into the Navigator Monthly bases.</span></p>
<p ><span >11. Prepare monthly driver overtime and ensure the accuracy of calculations and supporting documents and clear the accrual accounts in the Navigator </span></p>
<p ><span >12. Prepare monthly Bank reconciliation. </span></p>
<p ><span >13. Maintaining a Proper Archiving System for Finance Vouchers in Soft and Hard Copies in Compliance with Mercy Corps' Standard Procedures and Policies.</span></p>
<p ><span >14. Follow up with the suppliers through the Finance direct mobile number and follow up about the outstanding balances.</span></p>
<p ><span >15. Provide support for CFW payments by checking the payment. </span></p>
<p ><span >16. Provide Support in Audit Preparation </span></p>
<p ><span >17. Any other similar duties as above as reasonably assigned by the supervisor.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >No</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Finance Manager</span></p>
<p ><span >Works Directly With: </span><span >All staff </span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Bachelor’s degree in accounting, Finance </span></p>
<p ><span >• Minimum of 1–2 years of relevant accounting or finance experience, </span></p>
<p ><span >• Good understanding of accounting principles and financial procedures.</span></p>
<p ><span >• Good Skills in Microsoft Excel and Microsoft Office applications;</span></p>
<p ><span >• The ability to written and verbal communication skills in English</span></p>
<p ><span >• Excellent attention to detail and high level of accuracy.</span></p>
<p ><span >• Ability to work independently and collaboratively within a team</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Jordan and it requires up to 5% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing, and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p><strong>Job Title</strong></p>
<p>Senior Assistant, Health Informatics</p>
<p> </p>
<table align="center" border="0" cellpadding="0" cellspacing="0" width="715">
<tbody>
<tr>
<td >
<p><strong>JOB SUMMARY </strong></p>
<p>We are looking for a motivated Senior Assistant, Health Informatics with a background in information technology and training in health informatics to support the ongoing success and continuous improvement of the Pharmaceutical Information Management System (PIMS).</p>
<p>PIMS is a comprehensive digital platform that integrates pharmaceutical logistics, prescribing, dispensing, reporting, and other health information workflows to strengthen supply chain management and optimize patient care.</p>
<p>The Senior Assistant, Health Informatics will work closely with product, development, implementation, and support teams to ensure that PIMS functionality aligns with defined requirements and real-world user workflows. The role will have a strong focus on system validation, functional testing, release readiness, issue identification, and verification of system enhancements, while also supporting users and contributing to training activities.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>MAIN TASKS AND RESPONSIBILITIES</strong></p>
<p> </p>
<p><strong>1. System Validation, Testing and Release Support (70%)</strong></p>
<ul>
<li>Review functional requirements, user stories, change requests, workflows, and acceptance criteria to understand expected system behavior and identify gaps or inconsistencies.</li>
<li>Develop, maintain, and execute structured test cases, test scenarios, and validation checklists for new functionality, system enhancements, configuration changes, and software releases.</li>
<li>Conduct functional testing across PIMS modules to verify that features operate in accordance with documented requirements and intended workflows.</li>
<li>Perform regression testing following system changes to ensure that existing functionality continues to operate as expected.</li>
<li>Validate complete end-to-end workflows across inventory management, receiving, transfers, dispensing, prescribing, reporting, administration, and other PIMS functions.</li>
<li>Test system functionality from the perspective of different user groups, including pharmacists, clinicians, supply chain staff, warehouse personnel, program teams, and system administrators.</li>
<li>Validate business rules, calculations, data validations, alerts, notifications, user permissions, reports, dashboards, and other system controls.</li>
<li>Test online and offline workflows and supported desktop and mobile environments where applicable.</li>
<li>Identify and document system issues with clear descriptions, replication steps, expected and actual behavior, screenshots, supporting evidence, and relevant system information.</li>
<li>Reproduce reported issues and provide development and technical teams with sufficient information to support efficient investigation and resolution.</li>
<li>Verify completed fixes and confirm that identified issues have been appropriately resolved before closure.</li>
<li>Conduct regression testing following fixes to identify any unintended impact on related functionality.</li>
<li>Support User Acceptance Testing activities, including preparation of test scenarios, coordination with users, documentation of results, tracking of identified issues, and verification of corrective actions.</li>
<li>Support release readiness activities by confirming completion of planned testing, documenting outstanding issues, and identifying potential functional or operational risks.</li>
<li>Maintain structured records of test cases, results, identified issues, resolutions, and supporting evidence.</li>
<li>Perform exploratory testing to identify unexpected behavior, workflow inconsistencies, usability challenges, and edge cases not covered by predefined scenarios.</li>
<li>Validate partner-specific configurations and workflows before deployment or release to ensure that they operate in accordance with approved requirements.</li>
<li>Support validation of system integrations and automated processes, including data exchange, synchronization, field mappings, API transactions, and error-handling workflows.</li>
<li>Review recurring production and support issues to identify opportunities for additional testing, stronger system controls, or improvements to existing workflows.</li>
<li>Provide structured feedback to product and development teams based on testing findings and observed system behavior.</li>
<li>Contribute to the continuous improvement of system validation, testing procedures, documentation, templates, and release processes.</li>
<li>Collaborate closely with product, development, implementation, DevOps, and technical teams throughout the software development and release lifecycle.</li>
<li>Other system validation, testing, and software-related tasks assigned by the supervisor.</li>
</ul>
<p > </p>
<p><strong>2. Software Support (20%)</strong></p>
<ul>
<li>Provide Tier-1 technical and functional support for PIMS users, addressing common issues related to system access, navigation, transactions, configuration, and workflows.</li>
<li>Act as an initial point of contact for assigned PIMS inquiries and ensure that user-reported issues are appropriately documented and followed through to resolution.</li>
<li>Log, categorize, investigate, and resolve support requests where possible.</li>
<li>Reproduce reported issues and determine whether they relate to user workflows, system configuration, expected system behavior, or potential software defects.</li>
<li>Escalate issues requiring deeper technical intervention to the appropriate development, DevOps, or technical teams with clear supporting documentation.</li>
<li>Follow up on escalated issues and communicate resolutions, guidance, or available workarounds to relevant users.</li>
<li>Identify recurring support trends and provide structured feedback to product and technical teams.</li>
<li>Maintain troubleshooting guidance, FAQs, and other support knowledge resources.</li>
<li>Other support-related tasks assigned by the supervisor.</li>
</ul>
<p > </p>
<p><strong>3. User Training and Capacity Building (10%)</strong></p>
<ul>
<li>Support remote and in-person PIMS training, onboarding, demonstrations, and refresher sessions for relevant user groups.</li>
<li>Assist in developing and maintaining user manuals, SOPs, quick reference guides, walkthroughs, videos, FAQs, and other learning resources.</li>
<li>Ensure training materials remain aligned with current PIMS functionality and system releases.</li>
<li>Provide practical demonstrations of system workflows and support users in understanding appropriate use of PIMS functionality.</li>
<li>Gather feedback from users during training activities and communicate relevant usability, workflow, or system improvement opportunities to the appropriate teams.</li>
<li>Support post-training follow-up and targeted assistance where users require additional guidance.</li>
<li>Maintain appropriate documentation of training activities, participation, and identified learning needs.</li>
<li>Other software implementation and training-related tasks assigned by the supervisor.</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>MINIMUM REQUIREMENTS</strong></p>
<ul>
<li>Bachelor’s degree in IT or pharmacy related field with relevant experience in health informatics.</li>
<li>Experience or Internship in health informatics, software training, client support, or software implementation is required.</li>
<li>NGO experience is preferred.</li>
<li>Strong communication and interpersonal skills with a client-oriented mindset.</li>
<li>Advanced technical knowledge of software systems and troubleshooting practices.</li>
<li>High attention to detail, organizational skills, and ability to multitask in fast-paced environments.</li>
<li>Fluent English language.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Additional Information</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Travel Required:</strong> 25 % of Time</p>
</td>
</tr>
<tr>
<td >
<p><strong>Scope (Financial / Non-Financial):</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Key Contacts (Internal and External):</strong></p>
</td>
</tr>
<tr>
<td >
<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
</td>
</tr>
<tr>
<td >
<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
<p> </p>
<p><strong>Equal Opportunities </strong></p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
<p> </p>
<p> </p>
</td>
</tr>
</tbody>
</table>
<div >
<p><h4>Job summary<\/h4>\n<p>Assists the director of loss prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests, and property. Maintains logs, certifications, and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<h4>Managing security\/loss prevention operations<\/h4>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Collaborates with the director of loss prevention on ways to continually improve departmental performance.<\/li>\n<li>Comply with policies on proper investigative procedures for loss of property assets.<\/li>\n<li>Maintain proper documentation of property patrols.<\/li>\n<li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Reports any procedure violations to the director of loss prevention and appropriate management.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Supervises security staff to effectively monitor and protect property assets.<\/li>\n<li>Performs duties of the director of loss prevention in his\/her absence.<\/li>\n<\/ul>\n\n<h4>Leading security\/loss prevention teams<\/h4>\n<ul>\n<li>Assists director of loss prevention in establishing guidelines and training so employees understand expectations and parameters.<\/li>\n<li>Celebrates successes and publicly recognizes the contributions of team members.<\/li>\n<li>Communicates critical information to loss prevention officers based on knowledge gained at pre- and post-convention meetings.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Helps employees and guests obtain necessary medical attention on a timely basis.<\/li>\n<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Utilizes an \"open door\" policy.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Meets quality standards and customer expectations on a daily basis.<\/li>\n<li>Handles guest problems and complaints effectively.<\/li>\n<li>Interacts with guests to obtain feedback on product quality and service levels.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<\/ul>\n\n<h4>Conducting human resources activities<\/h4>\n<ul>\n<li>Assists in maintaining required OSHA programs and statistical data.<\/li>\n<li>Assists in the management of claims by ensuring proper procedures are followed and documented.<\/li>\n<li>Brings issues to the attention of the department manager and human resources as necessary.<\/li>\n<li>Reports all employee accidents and guest liability incidents to claims reporting service in a timely manner.<\/li>\n<li>Administers property policies fairly and consistently.<\/li>\n<li>Certifies security staff in first aid and CPR.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Trains security staff to effectively monitor and protect property assets.<\/li>\n<li>Trains staff on proper patrol procedures.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Informs and\/or updates the executives, the peers, and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \u201cWonderful Hospitality. Always.\u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\u2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\u2019s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities<\/p><p><\/p>
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<h3 >Cash For Work Assistant (INT11843)</h3>
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<h3 >Health, Safety and Security (HSS) Assistant (INT11814)</h3>
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<h4 ><em >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: </em><a href="http://www.internationalmedicalcorps.ethicspoint.com/" ><em >www.InternationalMedicalCorps.ethicspoint.com</em></a><em >. Please do not submit your CV or application to this website, it will not be considered for review. </em></h4>
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<p ><strong >Job Title: Procurement Assistant</strong><em><strong > </strong>(Maternity Cover)</em></p>
<p ><strong >Location: Amman</strong></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our <b>Guest Relations Agent</b> is responsible for delivering exceptional and personalized guest experiences throughout the guest journey. You will welcome guests, anticipate their needs, recognize guest preferences, and respond to guest concerns professionally. Working closely with all hotel departments, you will ensure seamless service delivery while fostering guest loyalty by consistently exceeding expectations and maintaining Four Seasons standards.</p><br><br><p><b>What you will do:</b></p><br><br><ul><li>Welcome guests warmly and provide a personalized experience throughout their arrival, stay, and departure.</li><li>Build meaningful relationships with guests by anticipating their needs and recognizing individual preferences.</li><li>Identify VIPs, returning guests, and special occasions, ensuring appropriate amenities and arrangements are coordinated.</li><li>Respond promptly to guest requests, inquiries, and concerns, ensuring timely follow-up and resolution.</li><li>Handle guest complaints professionally and efficiently, escalating issues when necessary while maintaining a luxury guest experience.</li><li>Maintain accurate guest profiles by updating preferences, requests, and special notes in the property management system.</li><li>Coordinate with Front Office, Housekeeping, Food & Beverage, Concierge, Engineering, Spa, and other departments to ensure seamless service delivery.</li><li>Conduct guest follow-ups and courtesy calls to measure satisfaction and proactively address any concerns.</li><li>Arrange special amenities, celebrations, transportation, restaurant reservations, and other guest requests.</li><li>Monitor arrivals, departures, and in-house guest activity to identify opportunities for personalized service.</li><li>Promote hotel facilities, restaurants, spa services, and local experiences to enhance the guest stay.</li><li>Prepare and maintain guest-related records, reports, and handover notes to ensure effective communication between shifts.</li><li>Maintain a visible presence in guest areas, proactively engaging with guests to identify opportunities for service enhancement.</li><li>Gather and document guest feedback, sharing insights with management to support continuous improvement.</li><li>Maintain comprehensive knowledge of hotel services, facilities, promotions, and local attractions to provide personalized recommendations.</li><li>Support guest recognition and loyalty initiatives in accordance with brand standards and guest preferences.</li><li>Ensure compliance with hotel policies, service standards, guest confidentiality, and all health, safety, and security procedures.</li><li>Maintain a professional appearance and represent Four Seasons with courtesy, discretion, and integrity in all guest interactions.</li><li>Work collaboratively with colleagues across all departments to achieve departmental and hotel objectives.</li><li>Participate in departmental meetings, training sessions, and continuous learning initiatives.</li><li>Perform other duties as assigned by management.</li><li>Ensure compliance with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct (EmPact).</li></ul><p><b>What you bring:</b></p><br><br><ul><li>A diploma or bachelor’s degree in Hospitality Management, Hotel Administration, Tourism, or a related field is preferred; equivalent hospitality experience will also be considered.</li><li>A minimum of one year of experience in guest relations, front office, concierge, or another guest-facing role is preferred. Experience within a luxury hotel is an advantage, but candidates with relevant customer service experience are welcome to apply.</li><li>Excellent guest service and interpersonal skills.</li><li>Strong verbal and written communication skills in English; Arabic or additional languages are an advantage.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Excellent organizational and time-management skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Strong attention to detail and a proactive approach to creating exceptional guest experiences.</li><li>Ability to work collaboratively with cross-functional teams.</li><li>Flexibility to work rotating shifts, weekends, and public holidays.</li></ul><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary and comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li><li>Recognition programs and employee wellness initiatives.</li></ul><p><b>Schedule & hours:</b></p><br><br><ul><li>Full-time job.</li><li>Shifts may include early mornings, evenings, weekends, and holidays depending on operational requirements.</li></ul><br><br><br><br><br><br> </div>
<p><h4>Description</h4>
<p>A CEO personal assistant provides comprehensive administrative and personal support to the Chief Executive Officer, ensuring smooth daily operations and enabling the CEO to focus on strategic priorities. This role requires exceptional organization, discretion, flexibility, and the ability to manage both business and personal matters with professionalism and confidentiality.</p>
<h4>Responsibilities</h4>
<ul>
<li>Manage and maintain the CEO’s complex calendar, including scheduling meetings, appointments, and events.</li>
<li>Coordinate domestic and international travel arrangements (flights, accommodation, itineraries).</li>
<li>Act as a primary point of contact between the CEO and internal/external stakeholders.</li>
<li>Screen calls, emails, and correspondence; respond or prioritize as needed.</li>
<li>Prepare reports, presentations, meeting agendas, and briefing materials.</li>
<li>Take minutes during meetings and follow up on action items.</li>
<li>Handle confidential documents and sensitive information with discretion.</li>
<li>Support in organizing company events, board meetings, and executive sessions.</li>
<li>Manage personal tasks for the CEO when required (appointments, reservations, etc.).</li>
<li>Track deadlines and ensure timely completion of tasks and projects.</li>
<li>Assist in basic project coordination and follow-ups across departments.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration or any related field.</li>
<li>1-3 years in a similar role.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Strong sense of ownership, initiative-taker with a passion for change.</li>
<li>Organizational skills.</li>
<li>Problem-solving skills.</li>
<li>Confidentiality.</li>
<li>Tech savviness.</li>
<li>Resourcefulness.</li>
<li>Professionalism.</li>
</ul></p><p></p>