Public relations delegate Jobs
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead the youth and civil society portfolio at country level</p>
<ul>
<li>Provide strategic direction for programme design and partnerships</li>
<li>Ensure alignment with national priorities and donor agendas</li>
<li>Along with Head of NFE Egypt and Head of NFE Iraq, and under the guidance of Director Youth and Civil Society, MENA, provide leadership and expertise across the region for the Global Programme.</li>
</ul>
<p><strong>Commercial and Financial Management</strong></p>
<ul>
<li>Manage and control the agreed budget, expenditure and income against plans, ensure accuracy of reports and ensure sound financial management and analysis across the portfolio through monthly finance reviews and quarterly business reviews.</li>
<li>Ensure timely and accurate planning and forecasting, timely reporting of risks, including financial and identify opportunities and mitigation actions.</li>
</ul>
<p><strong>Programme Management</strong></p>
<ul>
<li>Ensures that every project/programme is compliant with all internal policies and processes (for example safeguarding, EDI, supply chain management, social value and conflict sensitivity).</li>
<li>Contributes to development of, owns and delivers, the Programme Management Plan</li>
<li>Identifies risks in a project or programme and puts together mitigation strategies with SRO.</li>
<li>Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports.</li>
<li>Undertakes programme-specific data collection as needed and works with colleagues to identify indicators and tools for data collection, quality assures all data, and undertakes basic analysis.</li>
<li>Supports the design of results-based programmes, including development of basic M & E plans and results frameworks.</li>
<li>Undertakes lessons learned and action-reporting and shares learning for future design.</li>
<li>Manages finance, procurement, compliance and reporting on a project/programme.</li>
<li>Works closely with sources of digital skills and expertise to ensure high quality digital inputs on programmes and projects.</li>
</ul>
<p><strong>Business Development</strong></p>
<ul>
<li>Supports the development and management of relationships with strategic clients and partners.</li>
<li>Applies due diligence requirements to potential partners.</li>
<li>Coordinates research in country/regional context, such as analysis of client and partner trends and opportunities.</li>
<li>Manages network of associate advisors, consultants and partners.</li>
<li>Embeds effective processes, standards and tools to support pipeline and consultant/partner relationship management.</li>
<li>Manages or supports the development of high-quality bids/ proposals.</li>
<li>Participates in contract negotiations with partners and clients, and prepares agreements such as non- disclosure, pre-bid, contract and partner and consultant agreements.</li>
<li>Ensures timely reporting and communication on externally funded contracts/grant funded initiatives.</li>
<li>Participates in programme and project reviews and closure activities, helping to ensure learning is embedded in the development of new business.</li>
<li>Supports product development in line with NFE Global Programme, contextualised to region and country.</li>
</ul>
<p><strong>Equality, Diversity and Inclusion (EDI)</strong></p>
<ul>
<li>To actively contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people s well-being and mental health.</li>
<li>Understand the British Council s approach to equality, diversity and inclusion and how it applies to your role and make time for learning and development relating to EDI and anti-racism.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Foundation level Project Management qualification (in-house training or evidence of CPD in this area could be considered) or relevant work experience.</p>
<p>Experience of civil society within the Jordanian context and the specific challenges within this space.</p>
<p>Experience of managing multi country or large in-country programmes that have met project closure and audit standards.</p>
<p>Knowledge and/or experience of working with at least two types of funding sources within a structured compliance regime.</p>
<p>Experience of client management, partner management and/or contract management.</p>
<p>Experience of managing a wide range of stakeholders.</p>
<p>Experience of managing projects or managing aspects of programmes.</p>
<p>Experience in spotting risk in a project or programme and putting together successful risk mitigation with SRO.</p>
<p>Understanding of MEL principles</p>
<p>Experience of managing teams.</p>
<p>Experience of conducting lessons learned reviews/After action reviews to inform future programme design and management.</p>
<p>Business development</p>
<p>Experience of youth programming.</p>
<p>Experience of programming to support women and girls in their engagement in public life.</p>
<p>Significant experience managing projects/programmes</p>
<p>Experience of managing dispersed teams, consultants and partners.</p><p></p></section>
<strong>Overview</strong> <br> <br> <p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p> <p> </p> <p>Oversee all food services operations under the general guidance of the Site Manager. The Dining Facility Manager/ASM will direct all work and be responsible for performance in each facility (to include subcontractors) to meet the specific performance requirements and standards in the Performance Work Statement (PWS).</p> <br> <strong>Responsibilities</strong> <br> <br> <ul> <li>Dining Facility Manager/ASM will be responsible for food services operations and personnel supervision to include subcontractors in accordance with the performance work statement. Food service operation to include: DFAC management, cooking, food preparation, baking, serving, replenishing food, storeroom operations, water delivery and DFAC equipment maintenance.</li> <li>Shall conduct all food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used.</li> <li>Shall coordinate with the Government Food Service Advisor for preparation and posting of the daily/weekly menus.</li> <li>Manage subcontractor performance with food preparation, serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing and storage areas IAW with PWS and SOPs.</li> <li>Maintain all equipment accountability and serviceability and turn-in and ordering of equipment stock levels.</li> <li>Ensure that all employees are in compliance with all established Safety Policies and Regulations.</li> <li>Direct and ensure that HACCP controls are followed.</li> <li>Establish and maintain a comprehensive food safety training program.</li> <li>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</li> <li>Responsible for ensuring precise execution of company time reporting procedures and accurate</li> <li>completion of timesheet.</li> <li>Responsible for assisting the site manager with CDRL report completion and quality control.</li> <li>Shall perform escort duties.</li> <li>Performs other duties and assignments as required.</li> <li>The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <p> <strong>Education / Certifications:</strong> </p> <ul> <li>Must have a High School diploma or equivalent, associate degree preferred.</li> <li>Must have or shall be able to pass and maintain a current ServSafe certification.</li> <li>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</li> <li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li> <li>Must be a U.S. Citizen with a current, valid U. S. Passport and U. S. Driver s License.</li> <li>Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment.</li> <li>Must be able to read, write, speak and understand English fluently.</li> <li>Must be able to pass MOD18 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li> <li>Candidates must successfully complete hands on CBRN (chemical, biological, radiological, and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear.</li> </ul> <p> <strong>Experience:</strong> </p> <ul> <li>Five (5) years experience in food service operations.</li> <li>Three (3) years must have been served as a supervisor or assistant manager.</li> </ul> <p> <strong>Skills:</strong> </p> <ul> <li>Must be knowledgeable in Tri-Service Food Code, Food Safety Program AFI 34-239, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards.</li> <li>Thorough understanding of quality customer food service and preparation of nutritional meals.</li> <li>Must be computer proficient in MS Office products.</li> <li>Must be able to work under pressure.</li> <li>Service oriented.</li> </ul> <p> <strong>Supervisory/Budget Responsibilities</strong>:</p> <ul> <li>Must be willing to familiarize self with program financials to include PMRs and EACs.</li> </ul> <p> <strong>Other requirements:</strong> </p> <ul> <li>Working environment will change between environmentally controlled office and storage activities exposed to outside environment. Pushing carts loaded with supplies, food items.</li> <li>Overtime and shift work may be required depending on contractual needs. Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. Task specific work environment training will be provided as required. Must be prepared to function in a wartime environment to support U. S. interests. 100% Overseas Assignment.</li> </ul> At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company:MercerDescription:About the Role<p>Marsh is seeking a highly experienced<b>Executive Assistant</b>to provide senior-level administrative and operational support to executive leaders. This role is ideal for an individual with strong judgment, exceptional discretion, and a proven track record supporting executives in fast-paced, high-accountability environments.</p><br><p>You will act as a trusted partner and effective gatekeeper—ensuring priorities are managed, key meetings are well prepared, travel and logistics run smoothly, and stakeholders receive a consistently professional experience.</p><br>Key Responsibilities<p><b>Executive calendar and priority management</b></p><br><ul><li>Manage complex, high-volume executive calendars, including coordination across time zones when required.</li><li>Anticipate conflicts and competing priorities; propose solutions that protect focus time and critical business commitments.</li><li>Ensure executives are fully prepared for meetings (agenda, objectives, attendees, context, and required pre-reads).</li><li>Maintain an effective rhythm of business (e.g., 1:1s, leadership meetings, monthly reviews, QBRs).</li></ul><p><b>Meeting and communication coordination (internal and external)</b></p><br><ul><li>Coordinate meetings with senior internal leaders and external stakeholders (clients, partners, vendors) with executive-level professionalism.</li><li>Prepare and quality-check briefing packs, agendas, action logs, and presentations.</li><li>Capture outcomes and drive follow-up on actions, owners, and deadlines when required.</li><li>Manage meeting logistics (rooms, MS Teams links, attendee lists) and proactively resolve scheduling/technology issues.</li></ul><p><b>Travel, logistics, and event support</b></p><br><ul><li>Arrange complex travel itineraries (domestic and international as required), including flights, hotels, ground transport, and contingency planning.</li><li>Prepare detailed itineraries and ensure all confirmations and documentation are in place.</li><li>Handle last-minute changes calmly and efficiently.</li><li>Support internal events and executive engagements (offsites, town halls, visits) as needed.</li></ul><p><b>Administrative operations and business support</b></p><br><ul><li>Process expenses and reimbursements accurately and on time, ensuring compliance with required documentation.</li><li>Draft, format, and proofread communications and documents to an executive-ready standard.</li><li>Coordinate approvals and administrative workflows; track and follow through to completion.</li><li>Maintain structured file management across Teams/SharePoint, including version control and access management.</li></ul><p><b>Stakeholder management, confidentiality, and continuous improvement</b></p><br><ul><li>Build strong working relationships across leadership teams, peers, and assistants to ensure seamless coordination.</li><li>Communicate clearly and tactfully at all levels; represent executives professionally.</li><li>Handle sensitive information with strict confidentiality and strong ethical judgment.</li><li>Identify opportunities to improve processes and standardize templates (agendas, action trackers, briefing packs).</li></ul>Required Qualifications & Experience<ul><li><b>8+ years</b>of progressive experience supporting senior leaders (executive management level), ideally in a multinational, professional services, consulting, financial services, or similarly complex environment.</li><li>Proven ability to manage complex calendars and coordinate across multiple stakeholders with competing priorities.</li><li>Demonstrated capability to handle confidential matters with discretion, maturity, and sound judgment.</li><li>Bachelor’s degree preferred (or equivalent combination of education and relevant experience).</li></ul>Required Skills & Capabilities<ul><li>Executive-level professionalism and strong stakeholder management skills.</li><li>Excellent written and verbal communication; able to draft high-quality correspondence and summaries.</li><li>Highly organized with strong attention to detail and dependable follow-through.</li><li>Proactive mindset with strong judgment on urgency, confidentiality, and escalation.</li><li>Strong collaboration and service orientation; able to operate effectively across teams and cultures.</li><li>Advanced proficiency in<b>Microsoft 365</b>(Outlook, Teams, Word, PowerPoint, Excel) and strong working knowledge of Teams/SharePoint file management.</li><li>Resilient and calm under pressure; comfortable handling last-minute changes and shifting priorities.</li></ul>Preferred / Advantageous Experience<ul><li>Experience supporting multiple executives or a leadership team.</li><li>Professional services / client-facing environment experience with high standards of quality and responsiveness.</li><li>Experience coordinating leadership events (offsites, town halls, executive visits).</li><li>Familiarity with expense tools and workflow platforms in corporate environments.</li></ul>Working Requirements<ul><li>Based in<b>Amman, Jordan</b>, with flexibility aligned to business needs.</li><li>Occasional availability outside standard hours may be required to support executive schedules.</li><li>Limited travel support/coordination may be required depending on executive needs.</li></ul>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.</p><br><p><br><strong>1.Role and responsibilities</strong><br>NRC is implementing a Shelter Programme in Zaatari and Azraq refugee camps in Jordan to improve the living conditions of refugees through the provision of adequate shelter assistance and support to meet their basic needs. The Shelter Technical Assistant is responsible for planning, supervising, and monitoring shelter maintenance and construction activities, ensuring that implementation is completed safely, efficiently, on time, and in accordance with approved technical specifications, quality standards, and NRC procedures.</p><br><p><br><strong>Generic responsibilities :</strong><br>These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.</p><br><p><br>1.Adhere to NRC policies, tools, handbooks and guidelines<br>2.Assist in the implementation of the Shelter programme according to the agreed plan of action<br>3.Implements independently procedures and activities within own function or core competency as delegated<br>4.Organize and deliver assigned tasks in line with agreed priorities, quality standards, and deadlines.<br>5.Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team<br>6.Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work<br>7.Prepare and develop status reports as required by management<br>8.Ensure proper filing of documents<br>9.Promote and share ideas for improvement in your area of expertise</p><br><p><br><strong>Specific responsibilities:</strong><br>These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.</p><br><p><br>• Resolves engineering problems by collecting and analyzing information; researching, analyzing, adapting, and modifying engineering techniques; recommending solutions; preparing drawings, schematics, and diagrams; evaluating components, materials, and suppliers; resolving design integration issues; developing specifications and safety standards; performing installations.<br>• Supervise daily shelter construction, maintenance, and rehabilitation activities to ensure compliance with approved technical specifications, BoQs, safety requirements, and quality standards.<br>• Monitor the performance of incentive-based volunteers and skilled labourers, ensuring work is completed efficiently and according to agreed schedules.<br>• Conduct relevant assessments in the camp, including but not limited to caravan repairing assessment.<br>• Following up with labors and making sure that all requested tasks are done based on the agreed specifications, requirements, quality, and on time.<br>• Reporting work progress on daily, weekly or monthly basis as it will be agreed with the line manager based on the available workload and based on the nature of the given task.<br>• Prepare detailed plans for project implementation and ensure follow up and updating of the plan during implementation.<br>• Prepare material requests, dispatch forms, and quantity estimates based on approved designs and Bills of Quantities (BoQs).<br>• Immediately report implementation challenges, delays, risks, and technical issues, together with proposed mitigation measures.<br>• Other functions that might be assigned by the supervisor.</p><br><p><br><u>Critical interfaces:</u><br>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p><br><p><br>• Relevant Core Competency implementation staff<br>• Support teams, Finance, HR, Admin and Logistics<br>• Communications staff<br>• Protection staff<br>• M&E department<br>• UNHCR Technical unit</p><br><p><br>Scale and scope of position:<br>Staff: IBV’S<br>Stakeholders: UNHCR, SRAD, INGOs in the camp<br>Budgets: NA<br>Information: NRC Databases, Agresso, Intranet<br>Legal or compliance: Terms of employment</p><br><p><br><strong>2 Competencies:</strong><br>Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:</p><br><p><br><u>1. Professional competencies</u><br>These are skills, knowledge and experience that are important for effective performance.<br>Generic professional competencies:</p><br><p><br>• Experience from working within technical expertise in a humanitarian/recovery context<br>• Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant vocational qualification<br>• Previous experience from working in complex and volatile contexts<br>• Documented results related to the position’s responsibilities<br>• Some knowledge of English</p><br><p><br><u>Context/ Specific skills, knowledge and experience:</u></p><br><p><br>• B.A degree in engineering, Civil/Architectural/Mechanical/Electrical engineering.<br>• 1 year of experience</p><br><p><br>2. Behavioural competencies <br>These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:</p><br><p><br>• Handling insecure environment<br>• Planning and delivering results<br>• Managing resources to optimize results<br>• Empowering and building trust<br>• Communicating with impact and respect</p><br><p><br><strong>3 Performance Management</strong><br>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p><br><p><br>• The Job Description<br>• The Work and Development Plan<br>• The Mid-term/End-of-trial Period Performance Review Template<br>• The End-term Performance Review Template<br>• The NRC Competency Framework</p><br><p><u>Other: </u><u>Duration and type of contract: until 31 Dec2026- Non renewable </u></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>EMPLOYMENT OPPORTUNITY</p>
<p>EXTERNAL POSTING<br> </p>
<p> <br> </p>
<p> <br> </p>
<p>-POSITION TITLE: Logistics Assistant </p>
<p>-POSITION LOCATION: Amman - Jordan</p>
<p>-REPORTS TO: Logistics & Procurement Officer</p>
<p>-CONTRACT TERM: Full time, 1 year (renewable based on performance and fund availability) </p>
<p>-LANGUAGES REQUIRED: Good spoken and written English Skills & Fluency in Arabic </p>
<p>-APPLICATION DEADLINE: June 13th, 2026</p>
<p>-START DATE: As soon as possible </p>
<p> <br> </p>
<p> <br> </p>
<p>BACKGROUND:</p>
<p> <br> </p>
<p>WUSC is a Canadian global development organization working to catalyze positive education and economic outcomes for young people. We bring together and collaborate with a diverse network of partners (including students, volunteers, schools, governments, not-for-profits, and businesses) who share this mission. Together, we influence systems change, and foster inclusive, youth-centered solutions that enable young people to thrive and belong. We work with all young people, with a focus on women and displaced populations. WUSC currently operates in 28 countries across Africa, Asia, the Middle East, and Latin America and the Caribbean, as well as in Canada, with an annual budget of approximately CAD $65 million. Our global team includes over 100 staff in Canada and more than 250 staff internationally, implementing a diverse portfolio of development projects in collaboration with numerous multilateral and bilateral donors, and philanthropic foundations.</p>
<p> <br> </p>
<p> <br> </p>
<p>RESPONSIBILITIES:</p>
<p> <br> </p>
<p>1) Driving & Navigating WUSC Jordan Fleet (as per WUSC Road Safety & Fleet Management Manual)</p>
<p> <br> </p>
<ul>
<li>To be responsible for any vehicle they drive, and transporting authorized WUSC personnel on official duty and cargo to the points of destination. This includes collecting documents/goods from partners and suppliers;</li>
<li>To be responsible for the day-to-day maintenance of their designated WUSC vehicle(s). This includes checking of oil (engine & brakes) and water (battery), adjusting Gas pressure as well as ensuring that all required tools in the vehicle are functional and available;</li>
<li>To coordinate with any supplier who is renting out any vehicle(s) to WUSC Jordan Office to ensure timely maintenance, repairs, and reviewing the received monthly invoices before being transferred to the Finance Department team;</li>
<li>To be responsible for the safe-keeping of tools and documents kept in the vehicle. Any damage or loss must be reported immediately;</li>
<li>To be responsible for the designated vehicle/s being representative and clean (interior as well as exterior) at all times;</li>
<li>To follow the schedule of servicing of the designated WUSC vehicles;</li>
<li>To ensure that non-WUSC staff traveling in WUSC vehicles are signing a Disclaimer (Waiver) form ;</li>
<li>To carry out multi-drop deliveries in a timely and safe manner as per the needs of the office;<br> </li>
</ul>
<p> <br>2) Operational & IT Logistics<br> <br> </p>
<ul>
<li>To assist in maintaining and up keeping the office;</li>
<li>To support the team members with IT logistical issues and maintenance of electronic and electrical devices and equipment;</li>
<li>To follow quality support standards to team members and comply with procedures, rules and regulations;</li>
<li>To ensure that the facility remains clean, sanitary, and well-organized;</li>
<li>To create, maintain and update a list of useful suppliers;</li>
<li>To liaise with the Logistics & Procurement Officer whenever maintenance of office facilities is required or in case of security and safety issues are raised and logistical assistance is needed;</li>
<li>To provide efficient support to all staff, volunteers, and visitors through facilitating arrangements related to visas extensions /residency permits, etc;</li>
<li>To review and validate the received transportation invoices and field travel logs from the transportation taxi firm before being transferred to the project manager and afterwards to the Finance Department team;</li>
<li>To provide logistical support for WUSC team members operating in the field or placed in different governorates. This support includes logistical and operational support when needed;</li>
<li>To undertake any other tasks assigned by the line supervisor;</li>
</ul>
<p> </p>
<p> <br> </p>
<p>3) Procurement</p>
<ul>
<li>To supervise goods delivery to the office by suppliers (if delivery is not offered/covered by supplier);</li>
<li>To support in drafting competitive bid analysis and purchase orders in partnership with the Logistics & Procurement Officer, and process the procurement main steps whenever needed;</li>
<li>To facilitate processing of outstanding invoices and payments to the Finance Department team;</li>
<li>To organize materials/documents transportation to assigned locations;</li>
<li>To follow up and track on purchased materials and/or services and store documents movement in partnership with the Logistics & Procurement Officer;</li>
<li>To ensure effective documentation and monitoring of office inventory, and assist in labeling WUSC Office and the projects partners fixed assets.</li>
</ul>
<p> <br> </p>
<p> <br> </p>
<p>QUALIFICATIONS AND COMPETENCIES<br> <br> </p>
<p>Experience:</p>
<p> <br> </p>
<ul>
<li> Must hold a valid Jordanian driver s license;</li>
<li>A minimum of 5 years of experience in driving;</li>
<li>Experience in working with NGO/INGOs or with regional/local development agencies in the logistics field is required;</li>
<li>Must be able to drive vehicles with automatic and/or manual gear with an excellent knowledge of streets and neighborhoods, roads and road conditions in order to easily navigate from one location to another; (Driving license type 3-1 at least);</li>
<li> Willingness to travel within Jordan to various locations as needed;</li>
<li>Adhere to all of WUSC policies and procedures, especially WUSC Jordan Travel & Transport Policy.</li></ul><ul><li> <br> </li>
</ul>
<p> </p>
<p>Education:</p>
<p> <br> </p>
<ul>
<li>Diploma in Business Administration, Information Management, Transport or Logistics, or any other relevant field, or equivalent professional experience</li>
<li>Reasonable knowledge in English and Math<br> </li>
</ul>
<p> <br> </p>
<p> <br> </p>
<p>Languages:</p>
<p> <br> </p>
<ul>
<li>Good written and verbal communication skills in English</li>
<li>Fluency in Arabic</li></ul></div></section>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for <strong>Open-Source Information (OSI) Analyst</strong> at the <strong>Protection Unit in Amman, Jordan.</strong></p>
<p>The OSI Analyst works within the multidisciplinary Search Team under the PFL Deputy Protection in Damascus with the OSI Manager in Geneva as his/her functional manager to provide strategic direction to the response to the Syria missing file. In close coordination with the PFL researchers, Forensic expert, and A&E, the OSI Analyst plays a central role in enhancing the Search Team’s response by ensuring that OSI relevant to the Syria caseload is systematically collected, verified, organized, and made available for analysis. This includes both historical data gathered in the aftermath of the fall of the former Syrian government and any new OSI that emerges, with the aim of contributing to the documentation of protection concerns and providing leads and linkage of information to aid the search for missing persons.</p>
<p>S/he contributes to the identification of thematic and geographic priorities for OSI collection, supports the triangulation of findings with internal data, witness accounts, GIS information, and privileged data obtained from external organizations through data sharing agreements. The OSI Analyst ensures that the use of OSI follows a rigorous, ethical, and protection-sensitive methodology.</p>
<p>This position supports the analysis of individual cases and internal data particularly in light of available OSI and privileged external data obtained through data sharing agreements. Working in close coordination with PFL researchers, Forensic experts, A&E analysts, the OSI Analyst contributes to building a solid and actionable knowledge base to inform search strategies, documentation efforts, providing leads to aid the Search. </p>
<p>The OSI Analyst also advises on best practices for data sourcing and verification, develops tools and procedures for quality control, and ensures that the data produced can support timely and evidence-based decision-making, including opportunities to provide partial results to families of the missing. Additionally, the OSI Analyst contributes to institutional working groups focused on building data science and AI foundations for protection work, with the Syria Missing File serving as a key use case.</p>
<p><strong><u>General Duties: </u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement.</li>
<li>Understands and adheres to the ICRC Code of Conduct.</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement.</li>
<li>Respects and observes staff regulations and security rules at all times.</li>
<li>Represents the ICRC in a professional manner at all times.</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers.</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC.</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary.</li>
</ul>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<ul>
<li>Internally: Works closely with the wider Search Team in Amman, Damascus and Beirut, including colleagues in Forensics, A&E, and PFL, and other Protection colleagues in Damascus, Amman, and Beirut. As a contributor to Project aiming at Building the Data Science and AI Foundations for Protection work, for which Syria Missing has been identified as a use case, this position works closely with the Protection Business process owner, the Syria Missing Coordination Cell and other colleagues in HQ and in the field associated to this project.</li>
<li>Externally: In close coordination with the PFL Deputy Protection Coordinator in Damascus, DAM PROT and the Syria Missing Coordination Cell, engages with organizations that act as repositories of relevant data (e.g., IIIM, IIMP, SJAC, CIJA etc.), as well as other stakeholders contributing to the clarification of the fate and whereabouts of missing persons.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<ul>
<li>Works closely with protection staff and coordination to complement documentation efforts in the field, provide supplementary analysis of priority events, and monitor trends to inform follow-up action.</li>
<li>Undertakes identification, verification (including geolocation, chronolocation and source assessment), and advanced analysis of digital material, and produces clear analytical outputs in support of the Search Team, including but not limited to incident reports, analytical notes, relational charts, timelines. Triangulates OSI findings with internal case data, witness accounts, forensic information, and privileged external data obtained through data sharing agreements, to generate and validate leads for the search for missing persons.</li>
<li>Proactively identifies and, on request, responds to leads relating to the fate and whereabouts of missing persons, and advises the Search Team on potential sources of information, including electronic media, social media, potential witnesses (victims, insiders, experts, or others), telecommunications data, and archives</li>
<li>Implements and advances established open-source research methodologies to ensure professional standards and adherence to ICRC NIIHA approach throughout the analytical process.</li>
<li>Regularly monitors, reviews, and analyses open-source information related to the missing (historical and new caseload) and to protection, and integrates internal case data to provide an updated analytical picture relevant to the Search Team and the situation in Syria. Monitors and assesses trends related to the conduct of hostilities and related to protection concerns through secondary data, including open-source data, to provide timely and reliable information to guide decision-making.</li>
<li>Maintains a structured record of verified findings, coordinates, source materials, and analytical decisions to ensure the traceability, defensibility, and reproducibility of analytical outputs.</li>
<li>Participates in institutional initiatives, such as the Data Science and AI Foundations project, by contributing insights from field-based case analysis. This position may be required to test tools (either identified or developed within the project framework) and evaluate their functionality for the Search.</li>
<li>May be required to conduct regular field trips to Syria.</li>
</ul>
<p><strong><u>ADDITIONAL DUTIES</u></strong></p>
<ul>
<li>Follows up on all work-related messages and correspondence with the relevant contacts and departments.</li>
<li>Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position.</li>
<li>Collects and shares information so as to improve the ICRC’s understanding of the environment and humanitarian trends and responses.</li>
<li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image.</li>
<li>Takes responsibility for their own professional learning and development.</li>
</ul>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<ul>
<li>A University degree in relevant field with demonstrated credentials, training and/or practice in the field of open-source information & analysis.</li>
<li>A demonstrated interest in humanitarian work, and other relevant branches of public international law, including human rights law and international criminal law.</li>
<li>A minimum of 3 years of experience working in a similar role is required.</li>
</ul>
<p><strong><u>Desired Profile and Skills</u></strong></p>
<ul>
<li>Demonstrable experience in and knowledge of the techniques, tools and methodologies for carrying out rigorous, safe, and ethical open-source research and analysis.</li>
<li>Professional experience in the identification, verification, analysis and preservation of digital open-source information, including expertise in social media research techniques.</li>
<li>Familiarity with the open-source information landscape specific to the Syrian context, including relevant social media channels, archive repositories and the ability to identify relevant sources.</li>
<li>Proficiency in geospatial analysis, including geolocation, mapping, visualisation, and satellite imagery analysis, with the ability to apply these techniques to the identification and verification of sites of interest, including potential gravesites and former places of detention.Proficiency with verification and analytical toolsets relevant to OSI work, including reverse image search platforms, geospatial analysis platforms (such as ArcGIS, QGIS, or equivalent), satellite imagery platforms (such as Sentinel Hub, Planet, or equivalent), and relational or link analysis tools.</li>
<li>Demonstrated ability to evaluate, triangulate and triangulate information across OSI, witness testimony, internal case information, and external data, and to generate leads from that triangulation.</li>
<li>Initiative and capacity to work independently under minimal supervision.</li>
<li>Ability to multi-task effectively and work in high-pressure environments, including excellent planning and organizing skills.</li>
<li>Excellent oral and written communication skills in English are required, including capacity to produce clear and concise reports summarizing research methods and findings; Given the nature of the caseload, strong working proficiency in Arabic is required.</li>
</ul>
<p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 24<sup>th</sup> July 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before July 24<sup>th</sup> midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter and resume in English will be considered.</li>
<li>The salary range is between 1,737 – 2,086 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p>Posting Title: Audit and Verification Officer, P4 Job Code Title: Audit and Verification Specialist Department/ Office: UNRWA - Finance - Headquarters Amman Location: HQ Amman Posting Period: 16 August 2026-12 September 2026 Job Opening number: 26-FIN-UNRWA - Finance-PHONE_NUMBER-R-HQ Amman (R) Staffing Exercise: N/A</p><p>United Nations Core Values: Integrity, Professionalism, Respect for Diversity</p><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Audit and Verification Specialist reports to the Deputy Director of Finance and Chief, Accounts Division.</p><p>Responsibilities Acts as a focal point for the Agency in coordinating verification missions across the Fields; provides technical leadership at strategic and operational levels in support of the missions, with a particular focus on planning and leading interactions and coordination of UNRWA activities and information with multiple levels; including understanding the terms and reference of the verification, providing guidance to External Relations Department (ERD), Communications Department (CD) and Field leads on verification queries, review of responses, coordination of responses with Field, Department of Legal Affairs (DLA), ERD and CD, and follow up on post verification actions. Assesses approach of internal audits and verifications for consistency with the techniques and standards of the profession and audit best practices, as well as applicable Accounting Standards, Financial Regulations and Instructions of the Agency; ensures the findings are in line with the terms of references agreed with the mission and the audit/verification; identifies issues and trends and makes recommendations to improve the Agency's timeliness and quality of data provided in response of audit and verification missions; reviews the submission of documents as required for verification missions, to ensure accuracy and completeness of supporting documents; highlights risk areas and takes the lead in coordinating corrective actions; performs proper reconciliations. In coordination with main UNBOA focal point of the Agency, manages the interim and final audit by UN Board of Auditors (UNBoA), including engagement with department/field directors, preparation of plan, entrance and exit meetings with the management team, communication including; collecting, interpreting and dissemination of audit requests, observation and recommendations; develops and leads the functioning of Agency-wide mechanism for data collection and consolidation to oversee and control the collection, review, consolidation and submission of responses from department /field directors after due verification and quality control in coordination with the department directors; coordinates with concerned parties to ensure timely responses to audit queries and observations, drafts management responses to audit queries; backfills main UNBOA focal point of the Agency as necessary. Provides support in managing the timely implementation of UNBoA, internal audits, donor verification recommendations by proper tracking and monitoring; ensures audit recommendations implementation rate meets the required benchmark; takes the lead in implementing initiatives with respect to system, tools, policies, guidance to improve audit recommendations tracking and implementation. Acts as the focal point in Finance Department for Department of Internal Oversight Services (DIOS) audits, Advisory Committee of Internal Oversight (ACIO) visits and coordinating other inspections including planning the timing of audits, coordination and collection of data within Finance department and submission to the relevant bodies. Acts as the focal point in Finance Department in coordinating responses to donor requests on financial matters; reviews and comments on donor agreements and issues raised by ERD and DLA in relation to donor agreements; ensures terms and conditions of donor agreements will be supported by UNRWA systems, regulatory framework, and relevant accounting standards; provides authoritative interpretation of requirements for handling transactions with respect to donor reports; plans, leads, monitors and evaluates staff performance; provides technical guidance and ensures that the staff are sufficiently trained to perform their functions; supervises or conducts training sessions as required. Acts as Finance Department's focal point on Inter-Agency coordination, European Union meetings, etc. on matters relating to Donor Reporting, European Commission, Financial and Administrative Framework Agreement, etc.; attends meetings with donors and addresses their queries. Analyses any problems and issues; formulates options, strategies and policies, recommends solutions to systematically address any existing and potential issues with respect to compliance, audit, verification and donor reporting; takes the lead in the implementation of such strategies and policies in the areas of responsibility. Performs other duties as may be assigned by the supervisor.</p><p>Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Relating and Networking ii. Applying Technical Expertise iii. Planning and Organizing Leadership (as applicable) i. Leading and Supervising ii. Delivering Results</p><p><strong>Desired Candidate Profile</strong></p><h2><br></h2>
<p>The Fresh Full Stack Developer is responsible for supporting the design, development, maintenance, and enhancement of application features across backend, frontend, and database layers. This position is intended for a fresh graduate or early-career professional seeking to build practical experience within a structured development environment while working under the guidance of senior team members and adhering to established coding standards, SDLC processes, and architectural guidelines.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Application Development: Support the development of backend services using C# and .NET Core. Assist in the implementation of frontend components using jQuery, Bootstrap, and Metronic UI. Contribute to the development and maintenance of RESTful APIs for internal and external use. Participate in implementing business logic within multi-tenant environments under guidance. Assist in maintaining Windows client applications where required. Support mobile application tasks as assigned by the Development Team Lead.</li><li>Database & Data Handling: Write and maintain basic SQL Server queries, views, and stored procedures with support from senior developers. Support efforts to ensure data accuracy, consistency, and reliability. Follow best practices for database access, transactions, and data handling. Assist in troubleshooting data-related issues.</li><li>Code Quality & Standards: Write clean, readable, and maintainable code in accordance with team standards. Participate in code reviews and apply feedback in a timely manner. Learn and follow defined architecture principles and design patterns. Assist with improving and refactoring existing code under guidance. Apply appropriate error handling, logging, and validation in assigned tasks.</li><li>SDLC & Delivery: Work within Agile/Scrum methodology. Participate in sprint planning, daily standups, reviews, and retrospectives. Complete assigned tasks within agreed timelines with support from the team. Collaborate with QA to resolve defects and improve application quality. Support deployments to QA and UAT environments when required.</li><li>DevOps & Repository Usage: Follow defined branching and merging practices. Use GitHub / Azure DevOps repositories for source control. Maintain clear and traceable commits aligned with assigned work items. Assist in resolving build issues related to assigned code changes.</li><li>Knowledge Sharing & Documentation: Document assigned modules, APIs, and implemented logic. Maintain up-to-date technical documentation for completed work. Participate in knowledge-sharing sessions. Communicate progress, issues, and understanding of assigned features to team members.</li><li>Collaboration & Communication: Work closely with Senior Developers and Development Team Lead. Coordinate with QA, DevOps, and Infrastructure teams as needed. Escalate blockers, questions, or unclear requirements in a timely manner. Collaborate effectively with distributed teams.</li><li>Security & Compliance: Follow secure coding practices. Handle sensitive data responsibly and confidentially. Comply with internal security policies and access controls. Support logging, traceability, and audit requirements as needed.</li></ul><p>Job Relations:</p><p>Reports to Development Team Lead. Works closely with Senior Developers, QA, DevOps, and Infra teams. Coordinates with Technical Delivery Lead as required.</p><p>Bachelor s degree in computer engineering, Computer Science, or related field. Fresh graduate or up to 1 year of experience in software development.</p><p>Competencies:</p><ul><li>Willingness to learn and respond positively to feedback.</li><li>Good organizational and time management skills.</li><li>Effective communication and documentation ability.</li><li>Analytical thinking and a problem-solving mindset.</li><li>Ability to work effectively within a fast-paced team environment.</li></ul><p>Skills:</p><ul><li>Backend: Basic knowledge of C# and .NET Core.</li><li>Frontend: Basic knowledge of HTML, CSS, JavaScript, jQuery, Bootstrap, and Metronic.</li><li>Database: Basic knowledge of Microsoft SQL Server.</li><li>Real-time: Exposure to SignalR is a plus.</li><li>Version Control: Familiarity with Git (GitHub / Azure DevOps).</li><li>CI/CD: Basic understanding of Azure DevOps Pipelines or similar tools.</li><li>Documentation: Familiarity with SharePoint or internal documentation tools.</li><li>Project Management: Familiarity with Jira / Azure Boards.</li></ul><p>Preferred Skills:</p><ul><li>Academic projects, internships, graduation projects, or personal projects are considered an advantage.</li><li>Basic familiarity with C#, .NET Core, SQL Server, JavaScript, jQuery, and web application concepts.</li><li>Exposure to Agile/Scrum, Git, Jira, DevOps, or CI/CD concepts is considered a plus.</li></ul><p>Languages:</p><ul><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in computer engineering, Computer Science, or related field. Fresh graduate or up to 1 year of experience in software development.</p><p>Competencies:</p><ul><li>Willingness to learn and respond positively to feedback.</li><li>Good organizational and time management skills.</li><li>Effective communication and documentation ability.</li><li>Analytical thinking and a problem-solving mindset.</li><li>Ability to work effectively within a fast-paced team environment.</li></ul><p>Skills:</p><ul><li>Backend: Basic knowledge of C# and .NET Core.</li><li>Frontend: Basic knowledge of HTML, CSS, JavaScript, jQuery, Bootstrap, and Metronic.</li><li>Database: Basic knowledge of Microsoft SQL Server.</li><li>Real-time: Exposure to SignalR is a plus.</li><li>Version Control: Familiarity with Git (GitHub / Azure DevOps).</li><li>CI/CD: Basic understanding of Azure DevOps Pipelines or similar tools.</li><li>Documentation: Familiarity with SharePoint or internal documentation tools.</li><li>Project Management: Familiarity with Jira / Azure Boards.</li></ul><p>Preferred Skills:</p><ul><li>Academic projects, internships, graduation projects, or personal projects are considered an advantage.</li><li>Basic familiarity with C#, .NET Core, SQL Server, JavaScript, jQuery, and web application concepts.</li><li>Exposure to Agile/Scrum, Git, Jira, DevOps, or CI/CD concepts is considered a plus.</li></ul><p>Languages:</p><ul><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul>
<p><h4>Job summary</h4>
<p>Functions as the strategic business leader of the property's hotel operations. Areas of responsibility may include front office, recreation/health club, housekeeping, food and beverage/culinary, and engineering/maintenance. The position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures hotel operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, maximizes the financial performance of the department, and develops positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in business administration, hotel and restaurant management, or related major; 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in business administration, hotel and restaurant management, or related major; 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing profitability</strong></p>
<ul>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes service issues and identifies trends.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
</ul>
<p><strong>Managing revenue goals</strong></p>
<ul>
<li>Monitors hotel operations sales performance against budget.</li>
<li>Reviews reports and financial statements to determine hotel operations performance against budget.</li>
<li>Coaches and supports operations team to effectively manage occupancy and rate, wages, and controllable expenses.</li>
<li>Reviews the wage progress report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</li>
</ul>
<p><strong>Leading operations and department teams</strong></p>
<ul>
<li>Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.</li>
<li>Develops systems to enable employees to understand guest satisfaction results.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
</ul>
<p><strong>Managing the guest experience</strong></p>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Creates an atmosphere in all rooms and food and beverage areas that meets or exceeds guest expectations.</li>
</ul>
<p><strong>Managing and conducting human resources activities</strong></p>
<ul>
<li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li>
<li>Ensures employees are treated fairly and equitably.</li>
<li>Ensures that regular, ongoing communication is happening in operations (e.g., pre-shift briefings, staff meetings).</li>
<li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings, and models desired service behaviors in all interactions with guests and employees.</li>
<li>Incorporates guest satisfaction as a component of staff and operations meetings with an emphasis on generating innovative ways to continually improve results.</li>
<li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li>
<li>Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs), and supports the peer review process.</li>
<li>Conducts annual performance appraisal with direct reports according to standard operating procedures.</li>
<li>Champions change, ensures brand and regional business initiatives are implemented, and communicates follow-up actions to team as necessary.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p><b>JOB SUMMARY</b> Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).</p><p>CORE WORK ACTIVITIES Leading Kitchen Operations for Property Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.</p><p>Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.</p><p>Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p><p>Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p><p>Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.
<p>The position is located in the Office of the Special Envoy of the Secretary General for Yemen (OSESGY). The incumbent will be based in Amman, Jordan and will report to the Chief of Unit, Procurement. Responsibilities Within the limits of delegated authority, the Contracts Management Officer will be responsible for performing the following duties: Plans and manages all contractual aspects of a procurement project; Establishes and maintain work programme and schedules for on-going contracts and newly planned ones. Maintains effective relations with contractors and service providers. Supports the development and implementation of operational plans, standard operating procedures (SOPs), initiatives and projects relating to contract compliance and performance management; Supports the procurement process including providing input to statement of works/requirements (including articulation of performance standards and Key Performance Indicators), assist in the development of technical evaluation criteria and guidance during contract drafting. Develops a quality assurance plan to provide a systematic method to evaluate services and products. Participates in the development of contract risk assessments and risk management plans, including mitigating measures; Develops contract compliance checklists and implementation plans. Participates in the assessment of contractor performance, including advice and action to address instances of poor performance and/or non-compliance with contractual obligations. Oversees the adherence to contractual agreements for material, equipment and production costs, performance requirements and delivery schedules by periodic and ad hoc checks. Recommends amendments and extensions of the contracts and advise affected parties on contractual rights and obligations. Initiates contract close outs including identifying, documenting and disseminating best practices and lessons learned and securing the final contractor performance assessment. ensure the enforcement of UN contracts in consultation with the Supply Section, Contract Administration Unit at UNHQs, as appropriate, and liaising with other Departments on handling of claims and disputes, demanding specific performance, claiming against warranties, and other contractual remedies; Supports the Procurement Unit in resolving within the terms and conditions of the contract of conflicts/performance issues arising in cases of poor performance or non-compliance with contractual obligation by either party to the contract; Drafts relevant audit responses relevant to contract management in the mission or review any other audit responses that may have aspects purporting to the mission contract management; Maintains electronic and hardcopy files and records to ensure proper accountability; Implements work program; Performs other related duties as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Competencies Professionalism: Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. Client orientation: Considers all those to whom services are provided to be clients and seeks to see things from clients point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client. Education High School diploma or equivalent is required. A first-level university degree in combination with 5 (five) years of qualifying experience may be accepted. Job - Specific Qualification Technical training or vocational certificate in Procurement and/or Contracts Management is desirable. Certificate of completion of CIPS Procurement at level 4 is required. (Certificate of completion to be attached). Work Experience At least ten (10) years of progressively responsible experience in contract/quality administration is required. Experience with regards to supply and management is required. Experience providing services to or in a field operation of the United Nations Common System or a comparable international organization is desirable. A minimum of (10) ten years of progressively responsible experience in supply chain, contract management, and/or procurement of global service contracts or related field, with demonstrated expertise in drawdown, liquidation, closure activities is required. Working experience in ERP system such as SAP (UMOJA) is required. Experience in data analytics is desirable. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult)</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working with the Client Services team, they will be responsible for introducing our digital worker engagement programs to suppliers (both virtually and on site when possible), getting management buy-in, training management on the platform usage, engaging with workers and promoting participation, managing grievance cases, and liaising between all stakeholders to achieve positive outcomes for all. The role will require flexibility and agility to take on various tasks and work remotely with a global team. The role will require some evening meetings to communicate with the team based in Canada and Europe.</p>
<p><strong>What you ll do:</strong></p>
<ul>
<li>Lead the deployment of digital worker voice programs in workplaces in Jordan.</li>
<li>Lead supplier platform training and technical support</li>
<li>Lead case management of grievances in programs that have a digital grievance mechanism - liaising and collaborating with suppliers and brands</li>
<li>Be available for investigation and remediation support if requested by brands</li>
<li>Support the development and updating of supplier and worker onboarding materials</li>
<li>Own regular communication with supplier management - from program introduction to status check-ins</li>
<li>Liaise with internal stakeholders including the Director of Client Services, Client Services Senior Managers and Managers and Deployment Team to ensure effective deployment</li>
<li>Gather client and supplier feedback and ideas to inform platform advancements</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Your preferred profile:</b></p>
<ul>
<li>Social compliance or labour rights background with knowledge and experience in supply chains, corporate sourcing, ethical procurement, grievance mechanisms, social impact, sustainability, international development, social impact tech, and/or business and human rights</li>
<li>5+ years experience working within the global supply chain industry, delivering social or labour impact projects</li>
<li>Excellent communication skills, both oral and written, <strong>in both English and Arabic</strong> is required; additional languages spoken by foreign workers in Jordan is appreciated.</li>
<li>Organized, conscientious and accountable</li>
<li>Experience in customer / client services and delivery</li>
<li>Based in Jordan is required</li>
<li>Occasional travel nationally may be required</li>
</ul>
<p>What sets you apart: </p>
<ul>
<li>Understanding of labour, human and community rights issues in global supply chains</li>
<li>Knowledge and experience in community relations, corporate social responsibility programs</li>
<li>Experience with adopting new technology and train others to do the same</li>
<li>Self-motivated with a tolerance for ambiguity and change, with high desire to take ownership of projects</li>
<li>Passion for equality and safe workplaces</li>
<li>Familiarity with the auditing industry and international certification standards (i.e. BSCI, ETI, SA8000), internal and external grievance mechanisms, industry associations, and sustainability entities (i.e. SEDEX) is a plus</li>
</ul><p></p></section>
<p>Industry Distribution and Payment Support airlines, travel sellers, and industry stakeholders in the adoption and implementation of Modern Airline Retailing, Offers and Orders capabilities, and IATA payment solutions across Africa and the Middle East, driving industry readiness and successful transformation outcomes. Monitor the execution and progress of regional distribution transformation and payment initiatives across Africa and the Middle East, identifying implementation challenges and providing recommendations and corrective actions to support successful delivery. Track market developments, regulatory changes, industry trends, and competitive dynamics impacting distribution transformation and the payments landscape, identifying opportunities, risks, and actions to accelerate adoption and deliver business value. Develop and maintain regional performance metrics, adoption dashboards, and implementation reports to support data-driven decision-making and provide insights and recommendations to the Head of Industry Distribution and Transformation. Deliver regional workshops, webinars, roadshows, and awareness campaigns on Modern Airline Retailing, Offers and Orders, IATA Settlement Systems, and IATA Payment Initiatives to increase industry understanding, promote best practices, and facilitate the adoption of transformation programs. Regional Mobilization Lead and Execute regional mobilization activities to collect industry input , share updates with industry partners (Agents & Airlines), and to support new business cases or enhance products development . Monitor the progress of regional campaigns and mobilization initiatives, coordinating with internal and external stakeholders to ensure timely completion of agreed actions, and provide regular status updates and recommendations to management. IATA Settlement Systems (ISS) and local Governance Support In collaboration with Country Managers, build and maintain strong relationships with airlines, travel agents, and freight forwarders to support the adoption and growth of IATA's financial and distribution services. Manage and influence local ISS governance bodies (APJC, CC, LFCAG, and other relevant forums) to drive effective decision-making, ensure the implementation of robust risk management frameworks, and maintain alignment with global governance standards while ensuring full legal and regulatory compliance. Monitor and forecast market developments, industry trends, and emerging risks, proactively identifying opportunities to enhance ISS performance, customer value, and market penetration. Drive customer excellence across assigned markets by proactively understanding stakeholder needs, managing escalations effectively, and strengthening customer satisfaction, loyalty, and confidence in IATA's services. Manage ISS expansion and other initiatives/ projects across assigned markets, collaborating with project teams and cross-functional stakeholders at local, regional, and headquarters levels throughout the project lifecycle, from business case development and stakeholder engagement to implementation and post-launch review. Teamwork and Expert Knowledge Build strong partnerships with internal stakeholders and senior management to support the achievement of regional objectives and global strategy, while providing guidance to Area Managers on Payment and Distribution initiatives to ensure alignment with organizational priorities. Contribute to a culture of inclusion, integrity, collaboration, innovation, and continuous improvement, fostering strong teamwork and a customer-centric mindset across the region. Collaborate effectively across functions in an agile and forward-looking manner, anticipating challenges, identifying opportunities, and proactively recommending solutions to support business success. Provide quantitative and qualitative market insights and analysis to support global Financial Services, Payments, and Distribution strategies, ensuring regional market needs and opportunities are reflected in strategic decision-making. Partner with regional and global Subject Matter Experts to strengthen organizational capabilities, promote knowledge sharing, and support the continuous development of regional expertise in Financial Services and Distribution.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree (Bachelor or Master) in Business, Economics, Aviation, Data/Analytics, or a related field;</li><li>Minimum 7 years experience in the aviation and/or travel industry, particularly in distribution and travel retail environment;</li><li>Strong Understanding of IATA Agency Programme, IATA Settlement Systems (ISS), Modern Airline Retailing, and IATA payment programs;</li><li>Demonstrated ability to influence senior industry stakeholders, lead executive-level presentations, and engage effectively with internal and external subject matter experts.</li><li>Excellent communication skills; ability to deal with a wide range of clients and professionally address any level of management</li><li>A strong track record of successful public speaking engagements;</li><li>Strong skills in workshop facilitation, stakeholder engagement, and operational planning</li><li>Excellent oral and written communications skills in English, Arabic and French</li><li>Travel Required: Y</li></ul>
<p>SRD Center is seeking a highly qualified Team Leader / Senior Evaluation Expert to lead the final evaluation of a multi-year education sector system-strengthening programme in Jordan. The assignment will assess programme performance, achievements, challenges, sustainability, institutionalization, and lessons learned, with particular attention to education sector planning and policy, monitoring and evaluation, evidence-based decision-making, education data systems, institutional capacity development, governance, coordination, gender equality and inclusion, education financing, and crisis-sensitive planning. The evaluation will apply a mixed-method, theory-based and utilization-focused approach involving desk review, stakeholder consultations, key informant interviews, focus group discussions, qualitative and quantitative analysis, triangulation, and preparation of evaluation reports and presentations. The Team Leader will have overall responsibility for the technical quality of the evaluation and will lead the evaluation methodology, fieldwork, analysis, reporting, stakeholder engagement, and coordination of the evaluation team.</p><p>Tasks</p><p>The Team Leader will be responsible for:</p><ul><li>Providing overall technical leadership and management of the evaluation.</li><li>Leading the development and refinement of the evaluation methodology and approach.</li><li>Reviewing programme documents, strategies, results frameworks, monitoring data, previous evaluations, studies, and relevant policy documents.</li><li>Leading preparation of the inception report, including the evaluation matrix, reconstructed Theory of Change, stakeholder mapping, sampling approach, data collection tools, and detailed workplan.</li><li>Supervising and coordinating the work of the evaluation team.</li><li>Allocating responsibilities among team members and ensuring consistency across all evaluation activities.</li><li>Leading key informant interviews, focus group discussions, stakeholder consultations, and other data collection activities.</li><li>Leading the in-country and field component of the evaluation.</li><li>Assessing programme relevance, coherence, effectiveness, efficiency, impact, and sustainability.</li><li>Assessing institutional and system-level changes resulting from the programme.</li><li>Examining the sustainability and institutionalization of programme-supported reforms, systems, tools, processes, and capacities.</li><li>Applying data triangulation and appropriate qualitative and quantitative analytical methods.</li><li>Applying advanced evaluation approaches, where appropriate, including contribution analysis and/or outcome harvesting.</li><li>Identifying achievements, challenges, unintended results, good practices, and lessons learned.</li><li>Developing strategic, prioritized, practical, and actionable recommendations.</li><li>Leading presentations of preliminary and final evaluation findings to relevant stakeholders.</li><li>Leading preparation of the draft and final evaluation reports and recommendations matrix.</li><li>Ensuring that comments and feedback received during the review process are appropriately addressed.</li><li>Ensuring compliance with recognized evaluation quality standards and ethical principles.</li><li>Ensuring integration of gender equality, inclusion, human rights, confidentiality, cultural sensitivity, and do no harm principles throughout the evaluation.</li><li>Ensuring timely and high-quality completion of all deliverables.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master s degree or equivalent in Education, Social Sciences, International Development, Public Policy, Evaluation, or another relevant discipline.</li><li>At least 8 years of progressively responsible professional experience in programme evaluation, research, or analytical studies, preferably within the education sector.</li><li>Proven experience serving as Team Leader for at least two programme or project evaluations.</li><li>Demonstrated experience conducting evaluations for governments, international organizations, development partners, or similar institutions.</li><li>Strong knowledge of qualitative and quantitative evaluation methodologies.</li><li>Demonstrated experience with advanced evaluation approaches such as contribution analysis, outcome harvesting, theory-based evaluation, or similar approaches.</li><li>Strong expertise in one or more of the following areas:<ul><li>education sector planning and policy;</li><li>monitoring and evaluation;</li><li>education statistics and data systems;</li><li>EMIS and digital transformation;</li><li>education financing and budgeting;</li><li>institutional capacity development;</li><li>governance and partnership coordination;</li><li>gender equality and inclusion;</li><li>crisis-sensitive education planning.</li></ul></li><li>Excellent analytical, facilitation, stakeholder engagement, and report-writing skills.</li><li>Excellent command of English.</li><li>Willingness and ability to undertake travel and fieldwork within Jordan as required.</li><li>Knowledge of international evaluation norms, standards, ethics, human rights, gender equality, and evaluation quality assurance is highly desirable.</li><li>Previous experience in Jordan and/or the Middle East region is an advantage.</li></ul><p>Candidates must be independent from the programme being evaluated and should disclose any previous involvement that could represent an actual or perceived conflict of interest.</p>
<p>SRD Center is seeking a qualified Evaluation Specialist to join a multidisciplinary team conducting the final evaluation of a multi-year education sector system-strengthening programme in Jordan. The assignment will examine programme performance and results across areas including education sector policy and planning, monitoring and evaluation, institutional strengthening, education data and statistics, evidence-based decision-making, governance and coordination, education financing, gender equality and inclusion, digital transformation, and crisis-sensitive planning. The Evaluation Specialist will work closely with the Team Leader and other team members and will contribute to evaluation design, desk review, data collection, stakeholder consultations, analysis, triangulation, reporting, and development of recommendations. Tasks The Evaluation Specialist will be responsible for: • Contributing to the development of the evaluation methodology and technical approach. • Supporting preparation of the inception report, evaluation matrix, stakeholder mapping, consultation plan, sampling approach, data collection instruments, and workplan. • Conducting a detailed desk review of programme documentation, strategies, policies, reports, monitoring information, previous evaluations, and technical outputs. • Reviewing the programme Theory of Change and results framework. • Conducting key informant interviews, focus group discussions, stakeholder consultations, and other data collection activities. • Supporting qualitative and quantitative data collection and analysis. • Participating in consultations with government institutions, education sector stakeholders, development partners, programme personnel, and beneficiaries. • Assessing programme performance against the evaluation criteria of relevance, coherence, effectiveness, efficiency, impact, and sustainability. • Assessing changes in institutional capacities, systems, processes, and organizational practices. • Examining the extent to which programme-supported reforms and approaches have been institutionalized and sustained. • Contributing technical analysis in areas relevant to the candidate s expertise. • Triangulating evidence from documents, interviews, focus groups, surveys, monitoring data, and other sources. • Identifying achievements, implementation challenges, good practices, lessons learned, unintended results, and factors affecting programme performance. • Contributing to the development of practical and evidence-based recommendations. • Supporting preparation and delivery of preliminary findings and validation presentations. • Drafting and reviewing sections of the draft and final evaluation reports. • Contributing to preparation of the recommendations matrix and final presentation. • Addressing comments and feedback on assigned sections and analytical areas. • Supporting the preparation and organization of datasets, consultation records, analysis files, and other evaluation documentation. • Applying ethical evaluation principles, confidentiality, informed consent, gender sensitivity, inclusion, human rights, and the do no harm principle throughout the assignment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master's degree or equivalent in Education, Social Sciences, Statistics, Economics, Public Administration, Information Systems, Evaluation, or another relevant discipline.</li><li>At least 3 years of relevant professional experience in evaluation, research, assessment, analytical studies, or related assignments.</li><li>Demonstrated experience supporting evaluations through qualitative and/or quantitative data collection and analysis.</li><li>Experience working on education sector programmes, policy, institutional strengthening, or related development programmes is strongly preferred.</li><li>Technical expertise in one or more of the following areas:<ul><li>education sector planning and policy;</li><li>monitoring and evaluation;</li><li>education statistics and data analysis;</li><li>education data systems and EMIS;</li><li>digital transformation;</li><li>education financing and budgeting;</li><li>institutional capacity development;</li><li>governance and partnership coordination;</li><li>gender equality and inclusion;</li><li>crisis-sensitive education planning.</li></ul></li><li>Strong research and analytical skills.</li><li>Experience conducting interviews, focus group discussions, stakeholder consultations, and/or surveys.</li><li>Ability to synthesize qualitative and quantitative evidence into clear findings and recommendations.</li><li>Strong writing and communication skills.</li><li>Good command of English.</li><li>Ability to work effectively as part of a multidisciplinary evaluation team.</li><li>Willingness to undertake fieldwork and travel within Jordan as required.</li><li>Previous experience working with government institutions, international organizations, or development partners is an advantage.</li><li>Experience in Jordan and/or the Middle East region is an advantage.</li><li>Candidates must be independent from the programme being evaluated and should disclose any previous involvement that could represent an actual or perceived conflict of interest.</li></ul>
<p>SRD Center is seeking a qualified National Evaluation Expert based in Jordan to join a multidisciplinary team undertaking the final evaluation of a multi-year education sector system-strengthening programme. The National Evaluation Expert will provide strong knowledge of the Jordanian education sector, institutional environment, national policies, stakeholders, and local context. The expert will work closely with the Team Leader and other evaluation team members throughout the inception, data collection, analysis, validation, and reporting phases. The assignment covers areas including education policy and strategic planning, monitoring and evaluation, education statistics and data systems, institutional capacity development, governance and coordination, education financing, gender equality and inclusion, digital transformation, crisis-sensitive education planning, and evidence-based decision-making. The position requires fluency in Arabic, good command of English, strong knowledge of the Jordanian education sector, and experience in evaluation, research, or analytical assignments.</p><p>Tasks</p><p>The National Evaluation Expert will be responsible for:</p><ul><li>Providing contextual and technical expertise on Jordan s education sector, institutions, policies, strategies, and reform environment.</li><li>Supporting refinement of the evaluation methodology to reflect the Jordanian institutional and education sector context.</li><li>Contributing to preparation of the inception report, evaluation matrix, stakeholder mapping, consultation plan, sampling approach, data collection tools, and workplan.</li><li>Supporting identification and mapping of relevant national and local stakeholders.</li><li>Reviewing national education strategies, policies, plans, monitoring frameworks, institutional documents, and other relevant sources.</li><li>Supporting the assessment of education sector reforms and institutional strengthening initiatives.</li><li>Conducting key informant interviews, focus group discussions, and stakeholder consultations in Arabic and/or English.</li><li>Facilitating engagement with government institutions, education authorities, field directorates, schools, development partners, and other education sector stakeholders.</li><li>Supporting field-level data collection and consultations within Jordan.</li><li>Supporting qualitative and quantitative data analysis and interpretation.</li><li>Contributing to assessment of programme relevance, coherence, effectiveness, efficiency, impact, and sustainability.</li><li>Assessing institutional ownership, capacity development, sustainability, and the extent to which programme-supported systems, tools, and approaches have been institutionalized.</li><li>Providing contextual interpretation of evaluation evidence and findings.</li><li>Supporting triangulation of evidence from national documents, programme information, interviews, focus groups, and other sources.</li><li>Contributing to identification of achievements, implementation challenges, lessons learned, good practices, and unintended results.</li><li>Contributing to development of realistic and context-sensitive recommendations.</li><li>Drafting and reviewing relevant sections of the evaluation reports.</li><li>Supporting preliminary findings presentations, validation discussions, and final presentations.</li><li>Ensuring appropriate consideration of local cultural and institutional factors during stakeholder consultations.</li><li>Supporting integration of gender equality, inclusion, human rights, confidentiality, informed consent, and do no harm principles throughout data collection and analysis.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master s degree or equivalent in Education, Social Sciences, Statistics, Economics, Public Administration, Information Systems, Evaluation, or another relevant discipline.</li><li>At least 3 years of relevant professional experience in evaluation, research, assessment, policy analysis, or similar assignments.</li><li>Current professional base in Jordan.</li><li>Demonstrated knowledge of the Jordanian education sector, including relevant institutions, policies, strategies, structures, and reform priorities.</li><li>Experience supporting evaluations through qualitative and/or quantitative data collection and analysis.</li><li>Experience conducting stakeholder consultations, key informant interviews, and/or focus group discussions.</li><li>Technical expertise in one or more of the following areas:<ul><li>education sector planning and policy;</li><li>monitoring and evaluation;</li><li>education statistics and data systems;</li><li>EMIS and digital transformation;</li><li>education financing and budgeting;</li><li>institutional capacity development;</li><li>governance and partnership coordination;</li><li>gender equality and inclusion;</li><li>crisis-sensitive education planning.</li></ul></li><li>Fluency in Arabic.</li><li>Good command of English.</li><li>Strong analytical, research, communication, and report-writing skills.</li><li>Ability to work effectively within a multidisciplinary evaluation team.</li><li>Availability to participate in meetings, consultations, and field visits within Jordan.</li><li>Previous experience working with government institutions, international organizations, development partners, or education sector stakeholders in Jordan is a strong advantage.</li><li>Candidates must be independent from the programme being evaluated and should disclose any previous involvement that could represent an actual or perceived conflict of interest.</li></ul>
<p>The TA Access role is responsible for executing and coordinating access activities that support launch, lifecycle, and in-market brand performance. It gathers payer, stakeholder, and market insights; translates global guidance into locally relevant access plans; and supports the development and refinement of value propositions, submissions, and healthcare system readiness activities. The role works cross-functionally with Medical, Commercial, Regulatory, Policy, Field, and HQ teams to align inputs, track progress, and ensure access plans are implemented effectively.</p><p><strong>About the Role</strong></p><p><strong>Job Dimensions</strong></p><ul><li>Number of associates: Varies by country; extensive leadership in a matrix</li></ul><p><strong>Decision making:</strong> Makes access recommendations and executes agreed TA access activities within governance. Guides access plan design, scenario assessments, and stakeholder engagement plans, ensuring alignment with HQ, business priorities and market dynamics.</p><p><strong>External/internal stakeholders Interface:</strong> Close partnership with HQ, Commercial, Medical, HEOR/HTA, Pricing, Public Affairs, Policy, Communication & Patient Engagement and global/regional teams as needed; direct engagement with payers, health authorities, and system stakeholders</p><p><strong>Impact on the organization:</strong> Long term market access competitiveness across the portfolio</p><p><strong>Major Accountabilities</strong></p><p><strong>Integrated Access & Pricing Plan</strong></p><ul><li>In line with HQ guidance oversee access plans, value proposition, and positioning</li><li>Translate global access guidance into locally relevant plans</li><li>Identify barriers to access, adoption, and payer acceptance</li><li>Lead on Healthcare System Readiness plan development and integrate healthcare system shaping considerations into overall access plan</li><li>Consider private market access approaches e.g. Out of Pocket; Private Insurance Companies, Alternative Funding (rare disease))</li><li>Where required, act as cross-functional coordinator for early activities including consolidating cross-functional inputs from Medical and Commercial to support various assessment activities, decision making and early preparation activities</li></ul><p><strong>Cross Functional Coordination of Access Plan</strong></p><ul><li>Support cross functional creation and execution of integrated access plans</li><li>Partner with Therapeutic Area Leads, Medical, Commercial, Regulatory, Policy, and Field Teams to achieve favourable access outcomes</li><li>Gather and integrate insights from field teams and stakeholders to refine strategies</li><li>Foster effective ways of working within matrix and portfolio environments</li></ul><p><strong>Stakeholder Engagement & External Advocacy</strong></p><ul><li>Maintain relationships with payers, health authorities, and access relevant stakeholders</li><li>Integrate external stakeholder feedback into plan refinement</li><li>Collect, interpret, and channel market insights into access plans</li></ul><p><strong>Portfolio Maintenance & Lifecycle Management</strong></p><ul><li>Maintain and evolve the value proposition for in market brands</li><li>Oversee and support lifecycle access activities (submission renewals, HTA updates, line extensions)</li></ul><p><strong>Business Insight and Performance Management</strong></p><ul><li>Provide V&A input into business cases and portfolio decisions</li><li>Monitor access performance using defined Key Performance Indicators (KPIs)</li><li>Share best practices and lessons learned across brands and teams</li><li>Support continuous performance review and optimization</li></ul><p><strong>Key Performance Indicators (Suggested priority KPIs * italicized )</strong></p><ul><li>Access Success & Coverage: Proportion of products achieving reimbursement and breadth of payer or institutional access.</li><li>Speed to Access: Time taken from regulatory approval to reimbursement or listing decision.</li><li>Pricing Performance: Achieved price compared with the approved target price across the portfolio.</li><li>Impact of V&A Plans: Revenue and portfolio growth enabled through successful access outcomes.</li><li>Quality & Effectiveness of V&A Delivery: on time delivery of V&A solutions and feedback from internal and external stakeholders.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in life sciences, economics, or related field</li><li>Advanced degree is an advantage but not mandatory</li><li>English</li><li>Country language required</li><li>3-5 years in market access, pricing, or reimbursement roles</li><li>Experience within pharmaceutical or healthcare environment</li><li>Proven exposure to national access or payer negotiations</li><li>Experience across product launch and lifecycle phases</li><li>Strong understanding of pricing and reimbursement systems</li><li>Ability to translate evidence into access value propositions</li><li>Experience working with HEOR (Health Economics and Outcomes Research)</li><li>Solid project and stakeholder management skills</li><li>Analytical thinking</li><li>Ability to lead without direct authority</li><li>Comfort managing complexity and ambiguity</li><li>Influencing skills across internal and external stakeholders</li></ul>
<p>Industry Distribution and Payment Support airlines, travel sellers, and industry stakeholders in the adoption and implementation of Modern Airline Retailing, Offers and Orders capabilities, and IATA payment solutions across Africa and the Middle East, driving industry readiness and successful transformation outcomes. Monitor the execution and progress of regional distribution transformation and payment initiatives across Africa and the Middle East, identifying implementation challenges and providing recommendations and corrective actions to support successful delivery. Track market developments, regulatory changes, industry trends, and competitive dynamics impacting distribution transformation and the payments landscape, identifying opportunities, risks, and actions to accelerate adoption and deliver business value. Develop and maintain regional performance metrics, adoption dashboards, and implementation reports to support data-driven decision-making and provide insights and recommendations to the Head of Industry Distribution and Transformation. Deliver regional workshops, webinars, roadshows, and awareness campaigns on Modern Airline Retailing, Offers and Orders, IATA Settlement Systems, and IATA Payment Initiatives to increase industry understanding, promote best practices, and facilitate the adoption of transformation programs. Regional Mobilization Lead and Execute regional mobilization activities to collect industry input , share updates with industry partners (Agents & Airlines), and to support new business cases or enhance products development . Monitor the progress of regional campaigns and mobilization initiatives, coordinating with internal and external stakeholders to ensure timely completion of agreed actions, and provide regular status updates and recommendations to management. IATA Settlement Systems (ISS) and local Governance Support In collaboration with Country Managers, build and maintain strong relationships with airlines, travel agents, and freight forwarders to support the adoption and growth of IATA's financial and distribution services. Manage and influence local ISS governance bodies (APJC, CC, LFCAG, and other relevant forums) to drive effective decision-making, ensure the implementation of robust risk management frameworks, and maintain alignment with global governance standards while ensuring full legal and regulatory compliance. Monitor and forecast market developments, industry trends, and emerging risks, proactively identifying opportunities to enhance ISS performance, customer value, and market penetration. Drive customer excellence across assigned markets by proactively understanding stakeholder needs, managing escalations effectively, and strengthening customer satisfaction, loyalty, and confidence in IATA's services. Manage ISS expansion and other initiatives/ projects across assigned markets, collaborating with project teams and cross-functional stakeholders at local, regional, and headquarters levels throughout the project lifecycle, from business case development and stakeholder engagement to implementation and post-launch review. Teamwork and Expert Knowledge Build strong partnerships with internal stakeholders and senior management to support the achievement of regional objectives and global strategy, while providing guidance to Area Managers on Payment and Distribution initiatives to ensure alignment with organizational priorities. Contribute to a culture of inclusion, integrity, collaboration, innovation, and continuous improvement, fostering strong teamwork and a customer-centric mindset across the region. Collaborate effectively across functions in an agile and forward-looking manner, anticipating challenges, identifying opportunities, and proactively recommending solutions to support business success. Provide quantitative and qualitative market insights and analysis to support global Financial Services, Payments, and Distribution strategies, ensuring regional market needs and opportunities are reflected in strategic decision-making. Partner with regional and global Subject Matter Experts to strengthen organizational capabilities, promote knowledge sharing, and support the continuous development of regional expertise in Financial Services and Distribution.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree (Bachelor or Master) in Business, Economics, Aviation, Data/Analytics, or a related field;</li><li>Minimum 7 years experience in the aviation and/or travel industry, particularly in distribution and travel retail environment;</li><li>Strong Understanding of IATA Agency Programme, IATA Settlement Systems (ISS), Modern Airline Retailing, and IATA payment programs;</li><li>Demonstrated ability to influence senior industry stakeholders, lead executive-level presentations, and engage effectively with internal and external subject matter experts.</li><li>Excellent communication skills; ability to deal with a wide range of clients and professionally address any level of management- A strong track record of successful public speaking engagements;</li><li>Strong skills in workshop facilitation, stakeholder engagement, and operational planning</li><li>Excellent oral and written communications skills in English, Arabic and French</li><li>Travel Required: Y</li></ul>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>