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<br><b>Summary of key functions/accountabilities<br></b>• Evaluation Planning, Management, and Implementation<br>• Evaluation design and implementation<br>• Evaluation use<br>• Coordination, Networking, and Evaluation Capacity Development<br>If you would like to know more about this position, please review the complete Job Description here: Specific JD Evaluation Officer NoB JCO Final Version (1).docx<br>To qualify as an advocate for every child you will have<br><b><br>Minimum requirements :<br></b>• Education: Bachelor or equivalent (First Level University Degree) in one of the following fields: humanities, social sciences, development economics, statistics, public administration, performance management, monitoring and evaluation or other related fields. A degree or certification/accreditation in Evaluation is a significant advantage.<br>• Work Experience: Minimum 2 years of professional experience in supporting/or implementing equity-focused evaluations and the management of the evaluation function at the national and/or international level as per UNICEF and/or UNEG norms and standards for Evaluation in the UN System.<br>Technical knowledge and experience in programme evaluation, evaluation design, data analysis, and reporting is required.<br>Experience in managing evaluations, strong analytical skills, and the ability to synthesize and clearly summarize qualitative and quantitative data are essential.<br>• Key skills include Evaluation Methods, Evaluation Design, Data Analysis, Process Management, Knowledge Management, and Planning & Monitoring.<br>• Language Requirements: Fluency of English and Arabic required.<br>Desirables :<br>• Language: Knowledge of another official UN language (Chinese, French, Russian or Spanish) or a local language is an asset.<br>• Experience in supporting national evaluation capacity and working with professional evaluation associations and evidence dissemination is preferable.<br>• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.<br><br>
<p>Are you driven by supporting women s rights and gender equality in conflict and crisis settings? Are you a finance professional with experience of managing financial operations while also strengthening the financial capacity of partner organisations? If so, this Finance Officer position could be for you.</p><p>About the job As Finance Officer, you will work closely with finance and administrative colleagues, programme staff, partner organisations, donors, and other relevant stakeholders. The role combines day-to-day office financial management with programme and partner financial support. The position is based in Amman and reports to the Regional Director, also based in Amman.</p><p>Your tasks will include, but not be limited to:</p><p><strong>Financial Management</strong></p><p><strong>Office Finance Operations</strong></p><ul><li>Manage day-to-day financial operations, including bookkeeping, payments, reconciliations, payroll-related processes, and financial documentation.</li><li>Support financial reporting, month-end and year-end closing, budgeting, and maintaining accurate and audit-ready financial records.</li></ul><p><strong>Grant & Partner Management</strong></p><ul><li>Support programme teams in monitoring the financial management of partner organisations and reviewing partner budgets, financial reports, and disbursement requests.</li><li>Contribute to partner financial assessments, monitoring, audits, and capacity strengthening.</li></ul><p><strong>Budgeting, Tracking & Reporting</strong></p><ul><li>Support budget development, expenditure tracking, financial analysis, and budget reallocations for office and programme activities.</li><li>Contribute to internal and donor financial reporting and ensure financial information is accurate and submitted on time.</li></ul><p><strong>Procurement & Financial Controls</strong></p><ul><li>Support procurement processes and review financial documentation to ensure compliance with internal policies and donor requirements.</li><li>Monitor financial controls, identify potential risks or irregularities, and support appropriate follow-up.</li></ul><p><strong>Audit, Risk & Compliance</strong></p><ul><li>Support internal and external audits, including coordination of documentation and follow-up on audit findings.</li><li>Contribute to strengthening financial controls, compliance, and risk management across office and programme operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, we believe you are committed to high standards of accuracy and compliance, while being able to manage multiple priorities. You combine your analytical skills with the ability to communicate financial information clearly to both finance and non-finance colleagues. You are able to identify risks and inconsistencies, find practical solutions with a proactive approach, and work collaboratively in a complex and international environment. You are committed to Kvinna till Kvinna s mission and are motivated by the opportunity to contribute to effective programmes supporting women s rights and civil society organisations by strong financial management.</p><p>Formal qualicifations</p><ul><li>A bachelor s degree in finance, accounting, business administration, economics, or another relevant field;</li><li>At least five years of relevant professional experience in finance, accounting, financial management, or a similar role;</li><li>Strong knowledge and practical experience of accounting, bookkeeping, reconciliations, budgeting, financial reporting, and internal controls;</li><li>Experience supporting donor-funded programmes and/or working with grants and partner organisations; experience in the NGO or international development sector is an asset;</li><li>Experience with audit preparation, audit follow-up, and risk and compliance processes;</li><li>Experience using accounting systems and strong proficiency in Microsoft Excel; experience with X-ledger or similar accounting systems is considered an asset;</li><li>Excellent written and spoken English and Arabic;</li></ul>
<p>Responsibilities</p>
<ul>
<li>Manage and maintain strong relationships with existing accounts, clients, and members.</li>
<li>Support the onboarding and registration process for new accounts and members.</li>
<li>Handle inquiries, feedback, and requests while ensuring a high level of service and satisfaction.</li>
<li>Conduct regular meetings and visits to strengthen relationships and identify business opportunities.</li>
<li>Coordinate and support meetings, events, and engagement activities.</li>
<li>Identify and pursue opportunities to attract new accounts and expand the organization s network.</li>
<li>Maintain communication with previous accounts and explore opportunities for re-engagement.</li>
<li>Follow up on meetings and events to ensure agreed actions and recommendations are implemented.</li>
<li>Support the planning and coordination of business activities, visits, and field activities when required.</li>
<li>Identify and secure sponsorship and partnership opportunities to support revenue generation.</li>
<li>Prepare and maintain accurate reports related to accounts, activities, follow-ups, and revenue.</li>
<li>Collaborate with internal teams to ensure smooth delivery of services and account-related activities.</li>
</ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p>
<ul>
<li>Bachelor s degree in Business Administration, Marketing, Communications, or a related field.</li>
<li>3+ years of experience in account management, relationship management, customer relations, or a similar role.</li>
<li>Proven experience in managing professional relationships and developing new business opportunities.</li>
<li>Strong communication, interpersonal, and negotiation skills.</li>
<li>Experience in coordinating meetings, events, and client engagement activities.</li>
<li>Strong planning, organizational, and time-management skills.</li>
<li>Good reporting and computer skills.</li>
<li>Strong customer service and relationship-building abilities.</li>
<li>Ability to work effectively within a team and manage multiple priorities.</li>
<li>Strong problem-solving and follow-up skills.</li>
<li>Advanced English proficiency, both written and spoken.</li>
</ul>
<p>Required Skills</p>
<ul>
<li>Customer Service</li>
<li>Communication</li>
<li>Helping Clients Succeed</li>
<li>Network Communications</li>
<li>Time Management</li>
<li>Planning and Organizing</li>
<li>Account Management</li>
<li>Negotiation</li>
</ul>
<p>Support the execution of the Bank s innovation strategy by leading the development, implementation, and delivery of innovation initiatives that enhance digital banking services, improve customer experience, and drive operational efficiency. The role is responsible for managing the innovation pipeline, coordinating cross-functional initiatives, conducting market and customer research, and fostering a culture of innovation across the Bank.</p><p><strong>Key Responsibilities</strong></p><p><strong>Leadership & People Management</strong></p><ul><li>Define the Unit s objectives and KPIs in alignment with the Department s strategy.</li><li>Lead, coach, develop, and evaluate Innovation Unit employees to ensure high performance and continuous professional development.</li><li>Monitor attendance, approve leave, allocate resources, and ensure the effective delivery of the Unit s responsibilities.</li><li>Promote collaboration, creativity, accountability, and continuous improvement within the team.</li></ul><p><strong>Innovation Delivery</strong></p><ul><li>Manage the end-to-end execution of innovation initiatives from ideation through implementation and post-launch evaluation.</li><li>Coordinate the development of innovative digital products, services, and customer journeys across the Bank s electronic channels.</li><li>Support the implementation of digital transformation initiatives by identifying opportunities to simplify banking processes and improve customer experience.</li><li>Monitor innovation initiatives to ensure delivery within agreed scope, timelines, quality standards, and budget.</li></ul><p><strong>Market Research & Innovation Development</strong></p><ul><li>Conduct market research, competitor benchmarking, customer analysis, and technology assessments to identify innovation opportunities.</li><li>Monitor global trends in digital banking, fintech, artificial intelligence, open banking, automation, and emerging technologies.</li><li>Prepare business cases, feasibility studies, and recommendations for new innovation initiatives.</li><li>Evaluate customer feedback and business requirements to recommend enhancements to digital products and services.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Coordinate with Retail Banking, Digital Banking, IT, Operations, Risk, Compliance, Marketing, and other business units to successfully deliver innovation initiatives.</li><li>Facilitate workshops and working sessions to identify, evaluate, and prioritize innovation opportunities.</li><li>Support the implementation of customer-centric solutions that improve service quality and operational efficiency.</li></ul><p><strong>Partnership Management</strong></p><ul><li>Coordinate with fintech companies, technology providers, and external partners during the implementation of innovation initiatives.</li><li>Support the evaluation of new technologies and partnership opportunities to enhance the Bank s innovation capabilities.</li><li>Monitor vendor performance and ensure successful delivery of agreed innovation outcomes.</li></ul><p><strong>Innovation Governance & Reporting</strong></p><ul><li>Maintain the innovation pipeline and monitor the progress of innovation initiatives.</li><li>Prepare periodic management reports, dashboards, and presentations highlighting project status, KPIs, risks, achievements, and business impact.</li><li>Ensure innovation initiatives comply with internal policies, regulatory requirements, information security standards, and governance frameworks.</li><li>Identify project risks and recommend mitigation plans.</li></ul><p><strong>Innovation Culture</strong></p><ul><li>Support employee innovation programs, ideation campaigns, and innovation awareness initiatives across the Bank.</li><li>Promote knowledge sharing and innovation best practices across business units.</li><li>Encourage continuous learning and adoption of emerging technologies.</li></ul><p><strong>Business Continuity</strong></p><ul><li>Serve as a Primary or Alternate member of the Bank s Business Continuity Plan (BCP) and officially established emergency response teams, carrying out assigned responsibilities to minimize business disruption during crises.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.</li><li>Professional certifications in Innovation Management, Digital Transformation, Agile, Product Management, Design Thinking, or Project Management are considered an advantage.</li><li>Minimum of 8 years of relevant experience in Digital Banking, Innovation, Electronic Banking, Product Management, Digital Transformation, or related fields.</li><li>Experience managing cross-functional projects and delivering digital initiatives within the banking sector.</li><li><strong>Skills & Competencies</strong></li><li>Innovation and Design Thinking</li><li>Digital Banking Knowledge</li><li>Product and Service Development</li><li>Project and Portfolio Coordination</li><li>Business Analysis and Problem Solving</li><li>Market Research and Competitive Analysis</li><li>Customer Experience (CX) Awareness</li><li>Stakeholder Management</li><li>Vendor and Partnership Coordination</li><li>Strong Communication and Presentation Skills</li><li>Planning and Organizational Skills</li><li>Analytical and Decision-Making Skills</li><li>Knowledge of Banking Products, Services, and Regulatory Requirements</li><li>Proficiency in Microsoft Office and the Bank s operating systems</li><li>Ability to work effectively under pressure and manage multiple priorities</li></ul>
<p>Design and implement comprehensive information assurance and IT security solutions, including SIEM, DLP, Endpoint Security, Identity Management, and Vulnerability Management. Participate in the selection, evaluation, deployment, and management of enterprise security technologies such as firewalls, antivirus, intrusion detection/prevention systems, encryption, and remote access. Perform configuration, administration, and optimization of security systems and tools at client sites. Define, verify, and implement security controls and countermeasures in alignment with organizational policies and industry standards. Deliver security recommendations and reports to improve the organization s security posture. Conduct security investigations, incident response, and forensic analysis of violations and breaches; prepare detailed reports and summaries for management. Develop and maintain forensic tools, standards, and procedures to ensure consistent investigation processes. Perform threat management and modeling, identifying potential threat vectors and developing use cases for security monitoring. Analyze system logs, vulnerability scans, trace data, and firewall/server logs to detect anomalies and enhance security operations.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Technical Skills:</strong> Strong understanding and knowledge in IT systems. Good skills in implementing and configuring networks and network. Experience in Security Technologies such as , Archsight, Splunk Knowledge of network monitoring, analysis, troubleshooting, and configuration control technologies. Conducting forensic media analysis and log file analysis. Experince of various operating system including but not limited to Windows, Linux,. Extensive Incident Response leadership experience. Experience with VPN, SSL, and other encryption methodology.</p><p><strong>Requirements :</strong> Bachelor s degree in IT, Engineering 3+ years of experience in IT/Security operations or SOC role. Network+, CCNA R&S, Security +, Linux security, windows security or forensics training is plus. Professional Security certification preferred (CIHE, CEH, CPTE, or equivalent). Knowledge and experience in network switches, routers and firewalls Knowledge of Microsoft Word, Project, Excel, Access,</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The objective of our Enterprise risk services is to provide clients with a candid and reliable overview of their risk landscape. Our solutions can be used by our clients to build confidence and trust with their customers, the overall market and when required by regulation or contract.</p><p>In this service line, you will advance your career in risk management and internal auditing, use specific tools to perform analysis and advice clients on strengthening of their internal control environment. As you progress within your role, you will be well-equipped to help our clients to better manage risks and align their business objectives effectively.</p><p>Responsible for effectively engaging with clients and executing risk management and internal audit projects under the supervision of your Managers.</p><p>Client engagements primarily in the areas of Business Risk services, Internal audit, Enterprise Risk management, Compliance and regulatory services, Internal controls, Contract Risk Services, Business Process Management and other related solutions</p><p>Support in driving innovation in service delivery; ensure delivery is in line with firm s Quality and Risk management requirements/expectations</p><p>Assist Managers with business development proposals on existing/new clients</p><p>Assist Managers in developing/refreshing methodologies related to our existing/new solutions</p><p>Contribute to various firm wide initiatives like learning and development (L&D) programmes, knowledge sharing, practice development and growth under guidance of Managers</p><p>Take up project execution responsibility in a team or individually as per requirements and work plan</p><p>Train and support junior team members within the department to grow their career.</p><p>Supervise and review work performed by subordinates and provide qualitative inputs before submission of deliverables to Managers/client (as the case may be)</p><p>Sensitive towards EY code of conduct, values and quality standards</p></div></section>
<p>Responsible for leading and coordinating digital banking projects and Agile delivery activities within the banking and financial services industry. Collaborate closely with cross-functional teams including business, IT, operations, compliance, and external vendors to ensure successful delivery of digital initiatives aligned with business objectives and customer expectations. Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives while supporting teams in adopting Agile best practices and continuous improvement culture. Work closely with product owners and stakeholders to prioritize requirements, manage project backlogs, and ensure clear communication across teams. Monitor project timelines, deliverables, risks, dependencies, and escalations while providing regular management reporting and status updates. Support issue resolution, testing coordination, and delivery governance to ensure smooth project execution in fast-paced banking environments. Drive digital transformation and innovation initiatives across mobile banking, onboarding, payments, customer experience, and digital channels while ensuring compliance with banking standards and operational excellence. Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure effective team collaboration and performance. Coach and guide teams in Agile principles, best practices, and Scrum frameworks to foster a culture of self-organization and accountability. Work closely with product owners to define and prioritize the product backlog, ensuring clarity and shared understanding among team members. Help resolve impediments and challenges faced by the team to ensure smooth progress toward project goals. Collaborate with stakeholders and management to foster open communication regarding project status, risks, and opportunities for improvement. Promote continuous improvement by encouraging reflection and adaptation within teams and by implementing best practices in Agile methodologies. Monitor team performance and progress, providing metrics and reports to stakeholders to assess team health and effectiveness. Support and mentor team members, encouraging skill development and fostering a positive work environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer science, business administration, or a related field. 5+ years of experience as a Scrum Master or in a similar role, preferably within the banking or financial services industry. Deep understanding of Agile methodologies, particularly Scrum, and experience in Agile project management. Skilled in stakeholder management, Agile delivery, project coordination, team collaboration, risk management, vendor coordination, and continuous process improvement with strong focus on customer-centric digital solutions and service excellence Strong understanding of the payments & banking services. Certification as a Scrum Master (CSM, PSM, or any equivalent Project management certification) is highly desirable. Proven experience leading teams in delivering successful projects in a fast-paced environment. Excellent communication, facilitation, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to influence and drive change within teams and organizations. Commitment to fostering a culture of continuous improvement and innovation.</p>
<p>JOB SUMMARY Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping and Laundry. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment.</p><p><strong>Desired Candidate Profile</strong></p><p>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>
<span><span><span><span><span><span><span><span><span><span><b>Role: Presales Technical Consultant </b><div style=""> <b>Work Location: Amman, Jordan <br> </b><div style=""> <br> <div style=""> As a PreSales Technical Consultant at ManageEngine (Division of Zoho Corporation), you will assist the Sales/Business Development team by problem-solving key technical issues for our customers. <br> <div style=""> <br> <div style=""> <b>Roles and Responsibilities: </b><br> <ul style=""> <li style=""> We are looking for a PreSales Engineer with excellent technical, communication and organizational skills. <br> </li><li style=""> <span> <span> <span>Work with Sales team to identify and qualify business opportunities. One of the main roles will be to technically qualify the IT needs of a prospect. <br> </span></span></span></li><li style=""> <span> <span> <span>Any knowledge in Windows server management/Active Directory, ITService Management and Desktop management, ITIL, IT Security, ITOperations Management product will be of advantage. Knowledge about Cloud infrastructure will be a key factor too. <br> </span></span></span></li><li style=""> <span> <span> <span>Will have to perform product presentation online/onsite to our customer internationally and provide all necessary support at the evaluation stage. <br> </span></span></span></li><li style=""> <span> <span> <span>Understanding of the day to day IT problems that our customer face and to recommend the ManageEngine solutions through Proof of Concept, completing RFQ documents and involve in the complete Pre-Sales cycle. <br> </span></span></span></li><li style=""> Will have to work closely with Product & other internal teams to discuss on complex customer environment. <br> </li><li style=""> Will have to be qualified in Advanced level of Arabic in writing, speaking and reading. <br> <div style=""> <br><br></div></li></ul></div></div></div></div></div></span></span></span></span></span></span></span></span></span></span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>The role of a Multi-Property Content Creator is critical for managing and producing a wide array of social media content. This individual is tasked with developing, executing, and overseeing content across various platforms, including photography, videography, reels, and stories. Their work is specifically tailored to enhance the digital presence of four distinct properties: Amman Marriott Hotel, Dead Sea Marriott Resort & Spa, Petra Marriott Hotel, and Sheraton Amman Al Nabil Hotel.<br>In addition to content creation, this position extends to assisting with graphic design projects. The scope of these projects is broad and diverse, encompassing the creation of engaging content for all social media channels, editing and retouching images, resizing artwork, and devising new artwork solutions. The responsibilities also include crafting campaign creatives, social media artwork, and performing photo editing tasks.<br>The role demands a vigilant stewardship of the brands involved, particularly Marriott Hotels & Resorts and Sheraton. This includes ensuring that all visual creatives align with and reinforce the brands' integrity and standards. The successful candidate will demonstrate a profound understanding of branding, identity, typography, photography, videography, and layout. They must exhibit exceptional attention to detail, robust project management capabilities, and a flair for innovation and creativity.<br>This position is not just about technical skills; it requires a strategic thinker who can translate marketing objectives into compelling visual stories that resonate with audiences. The ideal candidate will be adept at navigating the fast-paced world of social media, understanding its trends, and leveraging this knowledge to foster engagement and strengthen brand loyalty across all platforms.<br>CANDIDATE PROFILE <br>Education and Experience<br>4+ years of experience in social media, marketing, and visual communications<br>2+ years of experience of video production, photography, video editing and graphic design experience<br>Experience in a fast paced environment and ability to coordinate multiple projects and meet critical deadlines.<br>Understanding of Marriott International brand principles & marketing standards <br>Fluent in written and verbal English is a must <br>Written Arabic is an advantage<br>A bachelor's degree is required<br>Professional Attributes, Skills & Experience<br>Experience in operating photography and videography equipment. <br>Graphic design and Adobe Creative Suite (Photoshop, Lightroom, InDesign, Acrobat, Premiere Pro) knowledge<br>Strong interpersonal skills, and ability to collaborate with both members of the marketing team and operational teams effectively communicate ideas (i.e. - content brainstorming, content shoots, model direction, etc.)<br>Ability to conceptualize and execute creative vision in relation to content and new ideas.<br>Ability to work flexible schedules including holidays and weekends<br>Must be able to work on-site at the hotels as a full-time team member<br>Familiarity with social-first video creation tools like CapCut, InShot, and native editing in Instagram and Facebook.<br>Detail oriented with a track record of follow through and delivery <br>Good project management skills<br>Strong communication & an eye for detail.<br>Apple Mac / PC literate with competency in all major design packages <br>Must be able to demonstrate a strong knowledge of technology and it’s up to date applications<br>Experience and knowledge regarding the specifications for printing-related matters <br>Knowledgeable about file conversions (PDF, mpg, JPEG, TIFF, EPS, ae, mp3, mp4, avi) <br>Determined, tenacious, like to experiment, thinking out of the box is a must<br>Ability to create great working relationships with all levels of the hotel and across multiple disciplines<br>CORE WORK ACTIVITIES<br>Create content for 4 hotels including photography, reels, stories, animation and video to be used on our channels following social media guidelines & brand tone of voice as set by the Hotels and Multi Property Director of Marketing Communications. <br>Schedule and create engaging content as required for all channels and in a timely manner. (Instagram, Facebook, LinkedIn)<br>Edit and resize content to different specifications as required. <br>Develop monthly visual asset banks to support activations, promotions and events. <br>Proactively adjust content creation to new trends and happenings. <br>Assist in the planning, scheduling and creative direction of photo and video shootings at our hotels.<br>Oversee social media accounts (Instagram, Facebook, LinkedIn) and maintain a social media calendar and, for disappearing or live content, a record (when possible) of what has been posted.<br>Ensure all stakeholders are engaged and aware of content creation activities in advance.<br>Attend and cover special events and promotions in our hotels.<br>Assist with Graphic Design as and when required for hotel collaterals and design artworks.<br>Coordinate communication with Department Manager’s and teams to ensure ongoing renewal & engagement with new content. <br>Support Marketing Communication Department in bringing to life social media channel content that reflects the brand and positions the venues accurately. <br>Good understanding of new developments, best practices & trends in the social media landscape.<br>Be creative and develop engaging social media content in line with the hotel brands.<br>Ability to easily connect with people and to continually find new ways to engage & source new conversation starters.<br>Ability to multi-task & work with several teams <br>Bring the hotel brands, programming and events to life through engaging content creation<br>Collaborate, brainstorm, and strategize with multiple teams for a wide range of materials that may include web pages, presentations, programming collateral, signage, internal communication, newsletters, and marketing materials<br>Translate strategic direction into high-quality design within an established brand identity<br>Develop concepts with software, and execute original content determining ideal usage of color, text, font style, imagery, and layout<br>Manage the design and uploading process of all project material, understanding best practices for using a content management system<br>Study design briefs and determine requirements<br>Conceptualize visuals based on requirements<br>Prepare rough drafts and present ideas<br>Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.<br>COMPETENCIES<br>Managing Execution<br>Building and Contributing to Teams<br>- Actively participates as a member of a team to move the team toward the completion of goals.<br>Driving for Results<br>- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.<br>Planning and Organizing <br>- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.<br>Building Relationships<br>Coworker Relationships<br>- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. <br>Customer Relationships <br>- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.<br>Global Mindset <br>- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.<br>Generating Talent and Organizational Capability <br>Organizational Capability <br>- Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.<br>Talent Management <br>- Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>Learning and Applying Professional Expertise<br>Applied Learning <br>- Seeks and makes the most of learning opportunities to improve performance of self and/or others.<br>Business Acumen<br>- Understands and utilizes business information to manage everyday operations.<br>Technical Acumen<br>- Understands and utilizes professional skills and knowledge in a specific functional area to conduct.<br>Communications and Media<br>- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.<br>Creative Expression<br>- The ability to generate novel ideas or strategies, and to communicate them with unusual, clever, or novel methods that captivate and influence others.<br>Marketing<br>- The ability to generate the strategy used in sales techniques, communications, and business development to positively impact customer relationships and business profitability. <br>Internet/Intranet/Extranet Design<br>- Knowledge of web and digital fundamentals, including web and digital design principles and approaches, the impact of various technical design choices, and their impact on the user experience.<br>Program Coding<br>- The ability to design and develop programs from functional and technical specifications using standard design techniques, programming languages, and tools (e.g., flow charting).<br>Troubleshooting<br>- Determining causes of complex mechanical or technological operating errors and implementing an appropriate resolution.<br>Equipment Selection<br>- Determining the kind of technology tools and equipment needed to do a job.<br>Security<br>- Knowledge of principles, tools, security, and procedures of security administration including levels of cryptography, encryption algorithms, allowable (legal) encryption tools, effective methods of network monitoring, policies regarding personally identifiable information (PII) and best practices required to maintain secure, reliable, and redundant systems. This includes the ability to construct and implement information security plans for developing systems, new products and new technologies.<br>Mechanical<br>- Knowledge of machines, computers, tools and other equipment, including their designs, uses, repair, and maintenance.<br>Computers and Electronics<br>- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.<br>Purchasing and Materials Management<br>- Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control.<br>Basic Competencies<br>- Fundamental competencies required for accomplishing basic work activities.<br>Basic Computer Skills<br>- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Mathematical Reasoning<br>- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br>Oral Comprehension<br>- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Reading Comprehension <br>- Demonstrates understanding of written sentences and paragraphs in work-related documents.<br>Writing <br>- Communicates effectively in writing as appropriate for the needs of the audience.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>We are seeking an experienced and highly professional Board Secretary to manage and coordinate the affairs of the Board of Directors and its committees. This is a senior stakeholder-facing role requiring regular interaction with distinguished Board members, senior executives, investors, and institutional stakeholders. The successful candidate will be responsible for ensuring the effective organization and administration of Board and committee activities, maintaining high standards of governance and documentation, and facilitating professional and timely communication between the Board, management, and relevant stakeholders. The role is primarily focused on Board and Committee Secretariat responsibilities, with additional support for investor and stakeholder relations and reporting as required. Key Responsibilities:</p><p><strong>Board & Committee Management:</strong></p><ul><li>Manage the end-to-end coordination of Board of Directors and Board Committee meetings, including annual calendars, scheduling, invitations, agendas, meeting packs, and logistical arrangements.</li><li>Coordinate with the Chairman, Board members, committee members, senior management, and relevant functions to prepare meeting agendas and required supporting materials.</li><li>Ensure Board and committee members receive complete and accurate meeting materials within the required timelines.</li><li>Attend Board and committee meetings and prepare accurate, comprehensive, and professionally structured minutes of meetings.</li><li>Document resolutions, decisions, recommendations, and action items arising from Board and committee meetings.</li><li>Coordinate the review, approval, circulation, and proper filing of meeting minutes and Board resolutions.</li><li>Maintain an effective action-tracking process and follow up with relevant stakeholders on Board and committee decisions and outstanding actions.</li><li>Maintain the annual Board and committee calendar and proactively coordinate upcoming governance requirements.</li></ul><p><strong>Governance & Board Documentation</strong></p><ul><li>Maintain complete, accurate, and confidential records of Board and committee activities, including minutes, resolutions, meeting materials, official correspondence, and governance documentation.</li><li>Support the implementation and maintenance of effective corporate governance practices and Board procedures.</li><li>Ensure Board-related documentation is properly organized, controlled, archived, and accessible to authorized stakeholders.</li><li>Assist in preparing governance-related reports, Board presentations, briefing notes, and other documentation as required.</li><li>Support the Board and its committees with information and reports required to facilitate effective decision-making.</li></ul><p><strong>Board & Executive Stakeholder Management</strong></p><ul><li>Act as a key coordination point between the Board of Directors, Board committees, senior management, and other relevant stakeholders.</li><li>Manage Board-related correspondence and communications with a high degree of professionalism, discretion, and confidentiality.</li><li>Coordinate requests from Board members and ensure timely follow-up with management and relevant internal departments.</li><li>Build and maintain effective professional relationships with Board members, executives, investors, and institutional stakeholders.</li><li>Handle sensitive and confidential Board matters with appropriate judgment and discretion.</li></ul><p><strong>Investor & Stakeholder Relations</strong></p><ul><li>Provide support for investor and shareholder communications when required.</li><li>Coordinate meetings and communications with investors and other key external stakeholders.</li><li>Assist in preparing reports, presentations, updates, and information requested by investors or the Board.</li><li>Support senior management in responding to stakeholder information and reporting requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Corporate Governance, or a related discipline.</li><li>Proven professional experience in Board Secretariat, Board Affairs, Corporate Governance, or a closely related role.</li><li>Previous experience working within a large, reputable, and professionally structured organization is highly preferred.</li><li>Experience within banking, financial services, investment, insurance, or a related financial-sector organization is strongly preferred.</li><li>Demonstrated experience interacting directly with Board members, C-suite executives, investors, and other senior-level stakeholders.</li><li>Strong experience preparing Board minutes, resolutions, reports, presentations, and formal corporate correspondence.</li><li>Excellent written and verbal communication skills in Arabic and English.</li><li>Strong proficiency in Microsoft Office applications, including Word, PowerPoint, Excel, Outlook, and Teams.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an experienced and highly professional Board Secretary to manage and coordinate the affairs of the Board of Directors and its committees.<br> This is a senior stakeholder-facing role requiring regular interaction with distinguished Board members, senior executives, investors, and institutional stakeholders.<br> The successful candidate will be responsible for ensuring the effective organization and administration of Board and committee activities, maintaining high standards of governance and documentation, and facilitating professional and timely communication between the Board, management, and relevant stakeholders.<br> The role is primarily focused on Board and Committee Secretariat responsibilities, with additional support for investor and stakeholder relations and reporting as required.<br> Key Responsibilities: Board & Committee Management: Manage the end-to-end coordination of Board of Directors and Board Committee meetings, including annual calendars, scheduling, invitations, agendas, meeting packs, and logistical arrangements.<br> Coordinate with the Chairman, Board members, committee members, senior management, and relevant functions to prepare meeting agendas and required supporting materials.<br> Ensure Board and committee members receive complete and accurate meeting materials within the required timelines.<br> Attend Board and committee meetings and prepare accurate, comprehensive, and professionally structured minutes of meetings.<br> Document resolutions, decisions, recommendations, and action items arising from Board and committee meetings.<br> Coordinate the review, approval, circulation, and proper filing of meeting minutes and Board resolutions.<br> Maintain an effective action-tracking process and follow up with relevant stakeholders on Board and committee decisions and outstanding actions.<br> Maintain the annual Board and committee calendar and proactively coordinate upcoming governance requirements.<br> Governance & Board Documentation Maintain complete, accurate, and confidential records of Board and committee activities, including minutes, resolutions, meeting materials, official correspondence, and governance documentation.<br> Support the implementation and maintenance of effective corporate governance practices and Board procedures.<br> Ensure Board-related documentation is properly organized, controlled, archived, and accessible to authorized stakeholders.<br> Assist in preparing governance-related reports, Board presentations, briefing notes, and other documentation as required.<br> Support the Board and its committees with information and reports required to facilitate effective decision-making.<br> Board & Executive Stakeholder Management Act as a key coordination point between the Board of Directors, Board committees, senior management, and other relevant stakeholders.<br> Manage Board-related correspondence and communications with a high degree of professionalism, discretion, and confidentiality.<br> Coordinate requests from Board members and ensure timely follow-up with management and relevant internal departments.<br> Build and maintain effective professional relationships with Board members, executives, investors, and institutional stakeholders.<br> Handle sensitive and confidential Board matters with appropriate judgment and discretion.<br> Investor & Stakeholder Relations Provide support for investor and shareholder communications when required.<br> Coordinate meetings and communications with investors and other key external stakeholders.<br> Assist in preparing reports, presentations, updates, and information requested by investors or the Board.<br> Support senior management in responding to stakeholder information and reporting requirements.<br> Qualifications: Bachelor’s degree in Business Administration, Corporate Governance, or a related discipline.<br> Proven professional experience in Board Secretariat, Board Affairs, Corporate Governance, or a closely related role.<br> Previous experience working within a large, reputable, and professionally structured organization is highly preferred.<br> Experience within banking, financial services, investment, insurance, or a related financial-sector organization is strongly preferred.<br> Demonstrated experience interacting directly with Board members, C-suite executives, investors, and other senior-level stakeholders.<br> Strong experience preparing Board minutes, resolutions, reports, presentations, and formal corporate correspondence.<br> Excellent written and verbal communication skills in Arabic and English.<br> Strong proficiency in Microsoft Office applications, including Word, PowerPoint, Excel, Outlook, and Teams.<br></span> </div>
<p><b>Responsibilities<br></b><br>Lead and oversee the Bank s Compliance function, ensuring adherence to applicable local and international laws, regulations, regulatory instructions, and internal policies.<br>Develop, implement, and maintain compliance policies, procedures, frameworks, and controls in line with regulatory requirements and international best practices.<br>Oversee the Bank s AML/CFT program, including financial crime risk assessment, transaction monitoring, suspicious activity investigations, escalation, and regulatory reporting.<br>Supervise KYC, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) processes, with particular focus on high-risk customers, transactions, products, services, and geographic locations.<br>Lead and oversee the sanctions compliance program, including screening and monitoring of customers, transactions, counterparties, and other relevant parties against applicable local and international sanctions lists.<br>Monitor compliance with AML/CFT, KYC, sanctions, and other regulatory requirements across the Bank s branches, subsidiaries, and agents, where applicable.<br>Conduct compliance monitoring and testing, identify breaches and control gaps, and ensure timely corrective and remedial actions.<br>Maintain effective relationships with regulatory and supervisory authorities, internal audit, and external auditors, and coordinate regulatory examinations, inspections, and audit requirements.<br>Prepare and submit required compliance, AML/CFT, sanctions, and regulatory reports to senior management and relevant authorities.<br>Provide regular reporting to senior management and relevant committees on compliance risks, regulatory developments, breaches, investigations, and remediation activities.<br>Monitor emerging compliance and financial crime risks and recommend appropriate mitigation measures and improvements to systems, controls, and processes.<br>Advise business units on compliance requirements related to customers, transactions, products, services, and other higher-risk activities.<br>Lead, supervise, and develop the Compliance team, ensuring effective performance management, training, resource allocation, and succession planning.<br>Ensure business continuity for critical compliance and AML/CFT activities and maintain the confidentiality and integrity of sensitive information.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications<br></b><br>Bachelor s degree in Banking, Finance, Accounting, Economics, Business Administration, Law, or a related field.<br>8 12 years of relevant experience in banking or financial services, including significant experience in Compliance, AML/CFT, KYC, Sanctions, or Financial Crime.<br>Proven experience in a senior compliance or department-head position, including team leadership and supervision.<br>Professional certification in AML, Compliance, Financial Crime, Risk Management, or Sanctions is preferred.<br>Strong practical knowledge of AML/CFT regulations, KYC/CDD/EDD, transaction monitoring, suspicious activity investigations, sanctions screening, and regulatory reporting.<br>Strong understanding of banking products, services, operations, systems, and applicable regulatory requirements.<br>Proven experience dealing with regulatory and supervisory authorities and internal/external auditors.<br>Strong analytical, investigation, risk assessment, decision-making, and problem-solving skills.<br>Strong leadership, communication, stakeholder management, and crisis-management capabilities.<br>High level of integrity, confidentiality, transparency, neutrality, and professional ethics.<br>Strong proficiency in Microsoft Office and relevant compliance/banking systems.<br>Fluency in Arabic and English.</p>
<p><h4>Description</h4>
<p>The product and design vice president will be responsible for defining the overall product strategy and leading the development of innovative financial technology solutions that deliver value to customers and drive business growth. The role involves translating market insights, customer needs, and business objectives into clear product direction, leading cross-functional teams, and ensuring the successful delivery and scaling of impactful digital products.</p>
<h4>Responsibilities</h4>
<ul>
<li>Define and drive the overall product vision, strategy, and roadmap aligned with the company’s business objectives and market opportunities.</li>
<li>Translate customer needs, market trends, and regulatory considerations into clear product initiatives and strategic priorities.</li>
<li>Simplify complex financial and regulatory requirements into seamless and user-friendly product experiences.</li>
<li>Lead and develop a high-performing product management team, fostering a culture of ownership, innovation, and accountability.</li>
<li>Collaborate closely with engineering, design, compliance, growth, and executive leadership to ensure alignment and effective product delivery.</li>
<li>Drive product development from ideation through launch and continuous improvement using agile and data-driven methodologies.</li>
<li>Ensure timely execution of product initiatives while maintaining the highest standards of reliability, compliance, and user trust.</li>
<li>Use product metrics and analytics to evaluate performance, identify opportunities, and guide product decisions.</li>
<li>Prioritize initiatives based on customer impact, strategic value, and business growth potential.</li>
<li>Encourage rapid experimentation, learning, and iteration to continuously improve products and customer experiences.</li>
<li>Balance speed of execution with product quality, security, and regulatory compliance.</li>
<li>Ensure the product roadmap remains focused, strategic, and aligned with company priorities.</li>
<li>Promote cross-functional collaboration and eliminate organizational silos to improve efficiency and delivery.</li>
<li>Support the organization in scaling digital financial products while maintaining a strong focus on customer trust and satisfaction.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business, computer science, engineering, or any related field. A master’s degree is considered an advantage.</li>
<li>Minimum of 10 years of experience in product management, with several years leading product teams.</li>
<li>Proven experience working in fintech, financial services, or regulated technology environments.</li>
<li>Demonstrated ability to build products from concept to launch and scale them successfully.</li>
<li>Strong leadership skills with the ability to mentor, develop, and inspire high-performing teams.</li>
<li>Ability to translate complex technical or regulatory requirements into clear and actionable product strategies.</li>
<li>Strong communication and stakeholder management skills, with the ability to work effectively with executive leadership.</li>
<li>Familiarity with financial technologies, digital payments, and regulatory compliance is highly desirable.</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Strong communication and stakeholder management skills, with the ability to work effectively with executive leadership.</li>
<li>Strategic thinking and strong business acumen.</li>
<li>Data-driven decision-making and analytical capabilities.</li>
<li>Excellent leadership and team management skills.</li>
<li>Strong problem-solving abilities and adaptability in fast-paced environments.</li>
<li>Deep understanding of product lifecycle management and agile methodologies.</li>
<li>Ability to balance innovation with operational and regulatory requirements.</li>
<li>Experience in payments, digital banking, lending, or financial platforms is considered a strong advantage.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The product and design vice president will be responsible for defining the overall product strategy and leading the development of innovative financial technology solutions that deliver value to customers and drive business growth. The role involves translating market insights, customer needs, and business objectives into clear product direction, leading cross-functional teams, and ensuring the successful delivery and scaling of impactful digital products.</p>
<h4>Responsibilities</h4>
<ul>
<li>Define and drive the overall product vision, strategy, and roadmap aligned with the company’s business objectives and market opportunities.</li>
<li>Translate customer needs, market trends, and regulatory considerations into clear product initiatives and strategic priorities.</li>
<li>Simplify complex financial and regulatory requirements into seamless and user-friendly product experiences.</li>
<li>Lead and develop a high-performing product management team, fostering a culture of ownership, innovation, and accountability.</li>
<li>Collaborate closely with engineering, design, compliance, growth, and executive leadership to ensure alignment and effective product delivery.</li>
<li>Drive product development from ideation through launch and continuous improvement using agile and data-driven methodologies.</li>
<li>Ensure timely execution of product initiatives while maintaining the highest standards of reliability, compliance, and user trust.</li>
<li>Use product metrics and analytics to evaluate performance, identify opportunities, and guide product decisions.</li>
<li>Prioritize initiatives based on customer impact, strategic value, and business growth potential.</li>
<li>Encourage rapid experimentation, learning, and iteration to continuously improve products and customer experiences.</li>
<li>Balance speed of execution with product quality, security, and regulatory compliance.</li>
<li>Ensure the product roadmap remains focused, strategic, and aligned with company priorities.</li>
<li>Promote cross-functional collaboration and eliminate organizational silos to improve efficiency and delivery.</li>
<li>Support the organization in scaling digital financial products while maintaining a strong focus on customer trust and satisfaction.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business, computer science, engineering, or any related field. A master’s degree is considered an advantage.</li>
<li>Minimum of 10 years of experience in product management, with several years leading product teams.</li>
<li>Proven experience working in fintech, financial services, or regulated technology environments.</li>
<li>Demonstrated ability to build products from concept to launch and scale them successfully.</li>
<li>Strong leadership skills with the ability to mentor, develop, and inspire high-performing teams.</li>
<li>Ability to translate complex technical or regulatory requirements into clear and actionable product strategies.</li>
<li>Strong communication and stakeholder management skills, with the ability to work effectively with executive leadership.</li>
<li>Familiarity with financial technologies, digital payments, and regulatory compliance is highly desirable.</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Strong communication and stakeholder management skills, with the ability to work effectively with executive leadership.</li>
<li>Strategic thinking and strong business acumen.</li>
<li>Data-driven decision-making and analytical capabilities.</li>
<li>Excellent leadership and team management skills.</li>
<li>Strong problem-solving abilities and adaptability in fast-paced environments.</li>
<li>Deep understanding of product lifecycle management and agile methodologies.</li>
<li>Ability to balance innovation with operational and regulatory requirements.</li>
<li>Experience in payments, digital banking, lending, or financial platforms is considered a strong advantage.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Administer and maintain IBM WebMethods ESB ecosystem, including Integration Server, Universal Messaging, Trading Networks, API Gateway, and adapters.</p>
<p>Manage ESB node clustering, high-availability, disaster recovery, capacity planning, JVM tuning, and resource optimization to ensure continuous uptime and peak performance.</p>
<p>Perform platform patching, upgrades, and license management with minimal disruption.</p>
<p>Manage ESB deployments via CI/CD, implementing deployment standards, environment parity, rollback plans, and coordinating with development and QA teams.</p>
<p>Implement and manage monitoring, alerting, and logging for real-time visibility; define SLAs and proactively address performance issues.</p>
<p>Harden ESB platform per banking security standards, enforce RBAC, audit logging, data masking, and conduct security reviews to ensure compliance (PCI-DSS, GDPR, banking regulations).</p>
<p>Act as escalation point for production incidents, lead root cause analysis, maintain incident response documentation, and implement corrective actions.</p>
<p>Design and validate backup, disaster recovery, and business continuity plans, ensuring compliance with RTO/RPO and regular failover testing.</p>
<h4>Core ESB Platform</h4>
<p>Extensive experience with IBM WebMethods (Software AG) including installation, Integration Server administration, Universal Messaging/Broker management, API Gateway setup, platform clustering, load balancer integration, and session affinity for multi-node deployments. Proficient with WebMethods Optimize, Monitor, and MWS for dashboard and analytics.</p>
<h4>Banking Systems & Integration</h4>
<p>Knowledge of core banking (Equation), enterprise archiving (Laserfiche), and card management (Cortex) systems, focusing on ESB interface stability, document handling, performance tuning, and understanding end-to-end banking integration impacts.</p>
<h4>Messaging & Middleware</h4>
<p>Expert in enterprise messaging with queue/topic management, durable subscriptions, message persistence, large payload handling, and protocol bridging (MQ, HTTP/S, FTP, SOAP, REST). Familiar with banking messaging standards like ISO 8583, SWIFT, FIX, and flat-file exchanges.</p>
<h4>Systems & database administration</h4>
<p>Strong Linux/Windows server admin skills, shell scripting, performance tuning, plus database management for JDBC, connection pooling, and query optimization (Oracle, DB2, SQL Server). Experienced with scheduling tools and storage configurations for high-volume ESB logging.</p>
<h4>Security & networking</h4>
<p>Skilled in enterprise security for integration platforms including digital certificate lifecycle, keystore/truststore management, firewall coordination, VPNs, and knowledge of OAuth 2.0, SAML, LDAP/AD integration, and API security policies on WebMethods API Gateway or similar.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, Systems Engineering, or a related technical discipline.</p>
<p>IBM WebMethods (Software AG) administration or infrastructure certification (preferred).</p>
<p>Relevant platform certifications in Linux/Windows administration, cloud infrastructure (AWS/Azure), or banking technology operations (preferred).</p>
<p>7+ years of progressive experience in middleware or integration platform administration, with at least 3 years in a dedicated ESB administration role.</p>
<p>Proven operational experience supporting ESB or enterprise middleware platforms within the banking or financial services sector, ideally in 24/7 mission-critical environments.</p>
<p>Direct hands-on experience administering WebMethods in contexts involving core banking migrations, high-volume transactional messaging, or regulatory compliance mandates.</p>
<p>Prior exposure to Equation, Laserfiche, Cortex, or analogous banking systems from an operational/infrastructure perspective is highly desirable.</p></p><p></p>
<p><h4>Description</h4>
<p>Administer and maintain IBM WebMethods ESB ecosystem, including Integration Server, Universal Messaging, Trading Networks, API Gateway, and adapters.</p>
<p>Manage ESB node clustering, high-availability, disaster recovery, capacity planning, JVM tuning, and resource optimization to ensure continuous uptime and peak performance.</p>
<p>Perform platform patching, upgrades, and license management with minimal disruption.</p>
<p>Manage ESB deployments via CI/CD, implementing deployment standards, environment parity, rollback plans, and coordinating with development and QA teams.</p>
<p>Implement and manage monitoring, alerting, and logging for real-time visibility; define SLAs and proactively address performance issues.</p>
<p>Harden ESB platform per banking security standards, enforce RBAC, audit logging, data masking, and conduct security reviews to ensure compliance (PCI-DSS, GDPR, banking regulations).</p>
<p>Act as escalation point for production incidents, lead root cause analysis, maintain incident response documentation, and implement corrective actions.</p>
<p>Design and validate backup, disaster recovery, and business continuity plans, ensuring compliance with RTO/RPO and regular failover testing.</p>
<h4>Core ESB Platform</h4>
<p>Extensive experience with IBM WebMethods (Software AG) including installation, Integration Server administration, Universal Messaging/Broker management, API Gateway setup, platform clustering, load balancer integration, and session affinity for multi-node deployments. Proficient with WebMethods Optimize, Monitor, and MWS for dashboard and analytics.</p>
<h4>Banking Systems & Integration</h4>
<p>Knowledge of core banking (Equation), enterprise archiving (Laserfiche), and card management (Cortex) systems, focusing on ESB interface stability, document handling, performance tuning, and understanding end-to-end banking integration impacts.</p>
<h4>Messaging & Middleware</h4>
<p>Expert in enterprise messaging with queue/topic management, durable subscriptions, message persistence, large payload handling, and protocol bridging (MQ, HTTP/S, FTP, SOAP, REST). Familiar with banking messaging standards like ISO 8583, SWIFT, FIX, and flat-file exchanges.</p>
<h4>Systems & database administration</h4>
<p>Strong Linux/Windows server admin skills, shell scripting, performance tuning, plus database management for JDBC, connection pooling, and query optimization (Oracle, DB2, SQL Server). Experienced with scheduling tools and storage configurations for high-volume ESB logging.</p>
<h4>Security & networking</h4>
<p>Skilled in enterprise security for integration platforms including digital certificate lifecycle, keystore/truststore management, firewall coordination, VPNs, and knowledge of OAuth 2.0, SAML, LDAP/AD integration, and API security policies on WebMethods API Gateway or similar.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, Systems Engineering, or a related technical discipline.</p>
<p>IBM WebMethods (Software AG) administration or infrastructure certification (preferred).</p>
<p>Relevant platform certifications in Linux/Windows administration, cloud infrastructure (AWS/Azure), or banking technology operations (preferred).</p>
<p>7+ years of progressive experience in middleware or integration platform administration, with at least 3 years in a dedicated ESB administration role.</p>
<p>Proven operational experience supporting ESB or enterprise middleware platforms within the banking or financial services sector, ideally in 24/7 mission-critical environments.</p>
<p>Direct hands-on experience administering WebMethods in contexts involving core banking migrations, high-volume transactional messaging, or regulatory compliance mandates.</p>
<p>Prior exposure to Equation, Laserfiche, Cortex, or analogous banking systems from an operational/infrastructure perspective is highly desirable.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose: The Scrum Master is responsible for facilitating Agile delivery and enabling Scrum Teams to effectively apply Scrum principles, practices, and values. Reporting to the Delivery Head, this role plays a key part in fostering collaboration, continuous improvement, and high-performing teams. The Scrum Master works closely with Product Management, Engineering, QA, and business stakeholders to ensure predictable, efficient, and high-quality delivery of products and services. Main Job Responsibilities Agile Facilitation & Coaching Facilitate all Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, Sprint Retrospectives, and Backlog Refinement sessions. Coach team members, Product Owners, and stakeholders on Agile values, Scrum principles, and best practices. Promote Agile mindset adoption and support continuous improvement initiatives across teams. Ensure adherence to Scrum processes while encouraging teams to evolve and optimize their ways of working. Delivery & Team Enablement Support teams in sprint planning, capacity management, commitment tracking, and execution. Identify, remove, or escalate impediments and blockers that impact team productivity and delivery. Foster self-organization, accountability, collaboration, and ownership within Scrum Teams. Protect teams from external interruptions, distractions, and uncontrolled scope changes during sprint execution. Facilitate effective communication and collaboration among Product, Engineering, QA, and other stakeholders. Backlog & Stakeholder Management Partner closely with Product Managers and Product Owners to ensure a well-defined, prioritized, and ready backlog. Assist teams in understanding business priorities, requirements, and delivery expectations. Coordinate cross-functional and cross-team dependencies to ensure smooth delivery across multiple products and initiatives. Metrics, Reporting & Continuous Improvement Maintain transparency through Agile tools such as Jira and related reporting dashboards. Track and analyze Agile metrics including velocity, cycle time, sprint predictability, throughput, and team performance indicators. Facilitate retrospective discussions and ensure improvement actions are documented, tracked, and implemented. Identify delivery risks proactively and work with stakeholders to define mitigation plans. Support organizational Agile maturity initiatives and contribute to continuous process improvements. Quality & Governance Collaborate with Engineering Leads and QA teams to promote engineering excellence and quality best practices. Ensure compliance with organizational policies, quality standards, and operational procedures. Support onboarding and mentoring of new team members on Agile and Scrum practices. Perform additional duties and responsibilities as assigned by the Delivery Head or management</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field preferred. Experience 3 5 years of experience working within Agile/Scrum environments. Proven experience serving as a Scrum Master for software development teams. Experience working with cross-functional teams including Product Management, Engineering, and QA. Hands-on experience using Jira and Agile project management tools. Certifications Scrum Master certification such as PSM I, PSM II, CSM, or equivalent is highly preferred.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Category<br>
<br>
Project<br>
<br>
Duty Station(s)<br>
<br>
Home based<br>
<br>
Contract Type<br>
<br>
ICA - LICA - Specialist - Retainer<br>
<br>
Duration<br>
<br>
Several, possible short-term, full-time / part-time, retainer opportunities (see below), subject to organizational requirements, availability of funds and satisfactory performance.<br>
<br>
Role Purpose<br>
<br>
The Project Management Support Officer provides operational, analytical and administrative support to ensure effective planning, implementation and monitoring of projects in line with UNOPS policies and client/partner requirements.<br>
<br>
The incumbent supports data management, reporting, procurement, financial and/or logistical activities that contribute to efficient project delivery. The role collects, validates and analyzes project data, generating insights and reports to inform evidence-based decision-making and enhance performance. The Project Management Support Officer facilitates coordination among project teams, partners support services units, ensuring timely implementation of activities and compliance with established procedures.<br>
<br>
The incumbent may also undertake field missions to support data collection, training and stakeholder engagement, helping strengthen project systems, processes and reporting tools.<br>
<br>
Functions / Key Results Expected<br>
<br>
1. Data Management, Analysis and Reporting<br>
<br>
•Collect, clean, structure and validate project data to ensure accuracy, consistency and reliability.<br>
•Develop and maintain databases, dashboards and information management systems for real-time project tracking.<br>
•Conduct statistical and qualitative analysis to identify trends, generate insights and inform decision-making.<br>
•Support preparation of analytical and visual reports, briefs and presentations for internal and external stakeholders<br>
•Implement automated tools and visualization systems, e.g. Power BI, Looker Studio, etc, to enhance data accessibility and interpretation.<br>
•Ensure rigorous data quality checks and validation of data sources and tools.<br>
<br>
2. Project Implementation and Operational Support<br>
<br>
•Support project planning, budgeting and execution, ensuring adherence to UNOPS procedures and client/donor requirements.<br>
•Prepare project documentation, including Terms of Reference (ToRs), agreements, budgets and procurement requests<br>
•Assist in the coordination of workshops, missions, and stakeholder consultations, including travel and logistical arrangements<br>
•Liaise with support service units on procurement, contracting and payment processes, ensuring compliance with UNOPS standards.<br>
•Track project milestones, outputs and deliverables, and alert management to delays or risks.<br>
<br>
3. Procurement, Financial and Administrative Coordination<br>
<br>
•Support the preparation and monitoring of procurement and workshop plans, ensuring alignment with project needs.<br>
•Conduct market research, support solicitation processes, and assist in bid evaluation and contract administration.<br>
•Monitor project budget utilization, review financial reports, and maintain accurate documentation for audits and reporting.<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Skills<br>
<br>
Communication, Data Analysis, Project Implementation, Project Management, Stakeholder Management, Active collaboration<br>
<br>
Education Requirements<br>
<br>
Required:<br>
<br>
•Bachelor’s degree (or equivalent) in any discipline with 2 years of relevant experience;OR<br>
•Master’s degree (or equivalent) in any discipline with 0 years of relevant experience is required.<br>
<br>
Desired:<br>
<br>
•A globally recognized professional certificate or membership in Project Management is desired.<br>
<br>
Experience Requirements<br>
<br>
Required:<br>
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•Relevant experience is defined as work in project management or related areas.<br>
•Demonstrable proficiency in the use of collaboration and productivity tools (e.g. MS Office, G-Suite, etc) and web-based management systems is required.<br>
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Desired:<br>
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•Experience of working in multicultural environments or UN system organizations in a developing country is desired.<br>
•Experience in development or humanitarian contexts is desired.<br>
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English Fluent Required<br>
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French Fluent Desirable<br>
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Arabic Fluent Desirable<br>
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Spanish Fluent Desirable<br>
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Russian Fluent Desirable<br>
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Chinese, Mandarin Fluent Desirable<br>
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<b>Tasks and Responsibilities:<br></b>• Provide operational support for Procurement Services engagement and implementation.<br>• Support supply financing, national budgeting and market-access interventions.<br>• Support national supply chain systems strengthening and country readiness.<br>• Provide deployable multi-country technical support and undertake other assigned responsibilities.<br>If you would like to know more about this position, please review the complete Job Description here: Procurement Services Officer_NOB_JD_MENARO_Aug 2026_Final.pdf<br>To qualify as an advocate for every child you will have<br><b><br>Minimum requirements:<br></b>• Education : A university degree is required in Business Administration, Management, Economics, Supply Chain Management, Logistics, Procurement, Contract/Commercial Law, International Development, Health or related social science field.<br>• Work Experience : A minimum of two (2) years of relevant experience, at the national and international levels, in supply, logistics, procurement, contracting, administration and/or other directly related technical fields is required.<br>• Experience in supporting Procurement Services or comparable international procurement modalities for essential supplies is required. Experience supporting procurement planning, transaction follow-up, documentation, long-term arrangements, supplier performance follow-up, or supply-related quality assurance is required.<br>• Skills : Ability to manage and monitor the effective use of financial and material resources.<br>• Ability to work in a multicultural environment and establish harmonious working relationships, both within and outside the organization.<br>• Fast learning, adapting and responding to change, tolerating ambiguity.<br>• Ability to contribute to formulation of strategies and policies.<br>• Good knowledge of latest developments and technology in supply chain management.<br>• Good understanding of supply chain processes, from programme needs assessment, through planning, procurement and contracting, logistics and delivery, monitoring and evaluation.<br>• Good knowledge and understanding of UNICEF programmes, public procurement principles, financial and legal aspects of supply chain issues, ethics and risk management of supply chain operations.<br>• Language Requirements : Fluency in English and Arabic is required.<br><b><br>Desirables</b>:<br>• Language: Knowledge of another official UN language (Chinese, French, Russian or Spanish) or a local language is an asset.<br>• Experience working with or supporting Country Offices, governments, development partners, or Supply Division-related processes is an asset.<br>• Experience in supply chain data management and analysis is an advantage.<br>• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.<br><br>