Technical Analysts Jobs in Jordan
2115 Jobs Found
<p>Accountabilities and Key Roles: Collaborate with cross-functional teams to design, test, and implement related products and services. Analyze product performance metrics and customer feedback to optimize offerings and ensure alignment with business goals. Stay updated with industry advancements and regulatory requirements to inform product development decisions. Coordinate with stakeholders across departments including Compliance, Risk, IT, and Operations. Ensuring requirements alignment with compliance, risk standards, and operational goals. Contribute to shaping the product roadmap across Arab Bank, BAAS, and Open Banking initiatives, focusing on Digital Accounts and Virtual IBAN by identifying opportunities, providing analysis, and supporting execution efforts. Streamline banking operations and processes related to consumer digital solutions digital accounts utilizing the application of AI technologies Lead the requirements gathering and support the delivery of consumer digital solutions, ensuring alignment with operational needs and a focus on improving customer experience, efficiency, and innovation Support the development of scalable, reusable, and modular solutions by advocating for the use of APIs and service-oriented architectures across multiple initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Requirements:</strong></p><ul><li>Education : Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.</li><li>Experience : Minimum of 8 years of experience in product analysis or management within the financial technology or banking sector.</li><li>Competencies : Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions. Excellent communication and collaboration skills to work effectively with cross-functional teams. Proven track record of managing product lifecycles and driving strategic initiatives. Familiarity with regulatory standards and compliance requirements in the digital payment s domain. Ability to adapt to rapidly changing technologies and market conditions. High attention to detail, with the ability to manage and prioritize multiple tasks and projects simultaneously. Strong understanding of banking operations, digital channels, and customer journeys. Familiarity with APIs, digital onboarding, e-payments, and compliance requirements</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Incident Response Analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities. The role collaborates closely with Security Operations, Threat Intelligence, Digital Forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents. Responsibilities: Incident Investigation & Response Respond to security incidents within defined SLAs and escalation procedures. Perform detailed investigations to determine Nature of the attack, Scope of compromise, Impacted systems, Attack vectors and Potential business impact Analyze indicators of compromise (IOCs) and attacker activity. Identify containment, eradication, and recovery actions required to mitigate incidents. Coordinate incident response activities with internal and customer stakeholders. Threat Analysis & Root Cause Investigation Conduct in-depth analysis of security incidents and suspicious activities. Identify vulnerabilities, attack techniques, and security gaps contributing to incidents. Perform root cause analysis to determine how incidents occurred and identify preventive controls. Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK. Incident Coordination & Escalation Manage incident response activities across multiple technical teams. Escalate incidents requiring Digital Forensics support, Specialized technical expertise and Malware analysis Coordinate communication between technical teams, management, and customer stakeholders. Support crisis management activities during major incidents. Documentation & Reporting Prepare detailed incident reports documenting Findings, Impact assessments, Root cause analysis and Remediation recommendations Maintain investigation records and evidence documentation. Support development of executive-level incident summaries and post-incident reviews. Process Improvement & Readiness Support the development and enhancement of Incident response playbooks, Response procedures and Investigation methodologies Participate in tabletop exercises and incident simulations. Identify opportunities to improve response effectiveness and operational readiness.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or intermediate diploma (minimum) from a recognised institution. Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response. At least one valid NCSC-approved IR certification like (ECIH, CCIM, Blue Team Level 2) or another equivalent certification in the same field that is approved by the NCSC. Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling. Exposure to SIEM/SOAR and EDR platforms is preferable. Experience in an MSSP or SOC environment is preferable.</p><p></p></section>
<h2 class="h5">Job description</h2>
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Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p>The Regulatory Reporting role is an analyst position within the Controllers Organisation responsible for ensuring the timely, accurate, and complete preparation, validation, and submission of key regulatory reports and tax returns to supervisory authorities. The individual will support the preparation, analysis and submission of regulatory reports and will have a visibility within the organisation with opportunities to work directly with other Finance and non-Finance including the Businesses, Risk, Treasury, Financial Planning & Analysis, as well as Operations.</p><br><p>This role requires a strong understanding of regulatory reporting, accounting principles, and internal control frameworks. You will also play an active role in Finance Transformation initiatives, helping to streamline reporting workflows, enhance data lineage, and implement digital automation tools.</p><br><p><b><u>Responsibilities: </u></b></p><br><ul><li>Support the preparation and submission of reports including regulatory returns, financial statements to various constituencies (local regulators, etc.) based on requirements such as Central Bank regulations and local statutory reporting.</li><li>Ensure compliance with Central Bank of Jordan regulations and support in Regulatory Change Management process.</li><li>Assist and handle tax related matters and ensure settlement of monthly taxes to local tax authorities.</li><li>Assist with closing the books and sub-ledgers, including passing appropriate required entries and financials at the end of each accounting period.</li><li>Facilitate the implementation of procedures and the development of analyses and reports and implementation / Maintain and execute robust internal controls over regulatory reporting.</li><li>Deliver routine and defined outputs.</li><li>Escalate problems or issues related to transactions, processes, reports, or procedures and ensure proper control execution.</li><li>Integrate established disciplinary knowledge within own specialty area with basic understanding of related industry practices.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li><li>Support on ad-hoc requests, automation projects, system enhancements and other initiatives as and when needed.</li></ul><p><b><u>Qualifications:</u></b></p><br><ul><li>Experience within the financial services industry and regulatory reporting.</li><li>Knowledge of Tax requirements and regulation.</li><li>Strong oral and written communication skills, with ability to synthesize complex concepts. </li><li>Strong technical problem-solving skills and an ability to identify conflicts, discrepancies and other issues and escalate to seniors.</li><li>Ability to manage competing priorities and tasks in a complex and dynamic and work well as part of a team.</li></ul><p><b><u>Education:</u></b></p><br><ul><li>Bachelor's degree in Finance, Accounting or related field.</li></ul><p>#LI-JD7</p><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Finance<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Regulatory Reporting<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Business Acumen, Change Management, Constructive Debate, Data Analysis, Financial Acumen, Internal Controls, Issue Management, Process Execution, Regulatory Management, Regulatory Reporting.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
<br> </div>
<h2 class="h5">Job description</h2>
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<span>Job Title
<br></span><p>Technical Support Engineer</p><br><br><br>Job Scope
<br><p>The Technical Support Engineer is accountable for addressing technical issues in a timely and efficient manner and maintaining strong relationships with partners and end users ensuring full satisfaction at all times.</p><br><br><br>Main Duties and Responsibilities
<br><ul>
<li>Analyze technical issues based on defined support processes and procedures and report actions accordingly</li>
<li>Attend to technical issues raised by partners and end users in a timely and efficient manner</li>
<li>Maintain strong relationships with partners and customers</li>
<li>Ensure constant and effective communication with assigned vendors securing full support on technical issues</li>
<li>Respond to after-hours support queries during assigned rotations and escalate issues if needed</li>
</ul><br><br>Position Requirements
<br><br>Education
<br><p>Bachelor’s degree in Computer Science or any other related field</p><br><br><br>Experience
<br><p>At least 3 years of relevant experience preferably as an ATM Engineer.</p><br>
<p>#LI-SK</p><br><br><br><br>
</div>
<p><h4>Job Description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will perform and inspect organizational and intermediate level electronic maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply basic technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p>
<p>USAF equivalent position is Avionics Technician Apprentice.</p>
<h4>Essential Responsibilities:</h4>
<ul>
<li>Applies basic technical knowledge to solve unusually complex problems that affect operational and maintenance capabilities.</li>
<li>Requires a basic understanding of the interrelationships of circuits and associated systems.</li>
<li>Exercises independent judgment in performing assigned tasks in conjunction with designated direction from Production Staff, Avionic Leads, Avionics/Com Technician IIIs, or Avionics Technician IIs.</li>
<li>Uses common and complex test instruments in the performance of assigned duties.</li>
<li>Maintains, repairs, and installs various types of electronic equipment and related devices.</li>
<li>Applies basic technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations.</li>
<li>Must be able to work with limited supervision.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum Requirements</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of one year of actual aircraft avionics and/or GCS maintenance experience required.</li>
<li>Must have basic knowledge of basic and complex electronics maintenance and repair.</li>
<li>Must have basic knowledge of RFF systems, components, and accessories.</li>
<li>Must possess general understanding of technical publications related to aircraft electronics maintenance.</li>
<li>Must know basic theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a thorough understanding of electrical and electronic principles.</li>
<li>Must be capable of using and reading blueprints, wiring diagrams, and data tables.</li>
<li>Must be eligible to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire or after the second deployment.</li>
<li>Must be able to inspect and operate ground support and auxiliary equipment.</li>
<li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must have current/active state issued driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred Qualifications</h4>
<ul>
<li>Current IAT Level II certification.</li>
<li>RPA deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>MQ-9 experience as an avionics technician.</li>
<li>Avionics technician experience within the last 10 years.</li>
</ul>
<h4>Compensation Details:</h4>
<p>$34.52 per hour</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits Overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Additional Information</h4>
<p>Original posting date: 05/29/2026 - Until Filled</p>
<p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p><h4>Description</h4>
<p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p>
<p>If yes, then this is the job you are looking for. Webook is Saudi’s #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Analyze and mine business data to identify patterns and correlations among the various data points.</li>
<li>Map and trace data within the enterprise data framework in order to solve a given business or system problem.</li>
<li>Design and create marts to support the business intelligence tools and provide data to the end users in support of business decisions.</li>
<li>Perform statistical analysis of the enterprise data. Extract existing data to manipulate, calculate, and format into useful presentations.</li>
<li>Identify and explore opportunities to enhance enterprise analytical databases using knowledge gained from experience and from an understanding of emerging methodologies.</li>
<li>Create and document logical data integration (ETL) strategies for data flows between source/target systems and the Enterprise Data Warehouse.</li>
<li>Perform a variety of in-depth data analysis, data modeling, and data administration tasks on complicated datasets with potentially complex data integration scenarios with limited supervision.</li>
<li>Establish, maintain, adhere to, and enforce Enterprise Data modeling and Data Integration standards.</li>
<li>Support innovations by actively keeping technical and professional business knowledge current on emerging technology and data trends which may fit with enterprise needs. Must be able to research and accurately articulate benefits and goals of these technologies.</li>
</ul>
<h4>Requirements</h4>
<p>Bachelor's degree in Computer Science, Management Information Systems, or a related field.</p>
<p>Minimum of 4 years experience.</p>
<p>Overall experience in information systems; background experience in ETL processes, application development, report development, and data warehouse projects.</p>
<h4>Skills:</h4>
<ul>
<li>Proficient in English written and verbal communication skills.</li>
<li>Demonstrates excellent judgment and decision-making skills.</li>
<li>Demonstrated time management and priority setting skills.</li>
<li>Excellent organizational skills.</li>
<li>Possesses strong product knowledge.</li>
<li>Possesses strong technical aptitude.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p>
<p>If yes, then this is the job you are looking for. Webook is Saudi’s #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Analyze and mine business data to identify patterns and correlations among the various data points.</li>
<li>Map and trace data within the enterprise data framework in order to solve a given business or system problem.</li>
<li>Design and create marts to support the business intelligence tools and provide data to the end users in support of business decisions.</li>
<li>Perform statistical analysis of the enterprise data. Extract existing data to manipulate, calculate, and format into useful presentations.</li>
<li>Identify and explore opportunities to enhance enterprise analytical databases using knowledge gained from experience and from an understanding of emerging methodologies.</li>
<li>Create and document logical data integration (ETL) strategies for data flows between source/target systems and the Enterprise Data Warehouse.</li>
<li>Perform a variety of in-depth data analysis, data modeling, and data administration tasks on complicated datasets with potentially complex data integration scenarios with limited supervision.</li>
<li>Establish, maintain, adhere to, and enforce Enterprise Data modeling and Data Integration standards.</li>
<li>Support innovations by actively keeping technical and professional business knowledge current on emerging technology and data trends which may fit with enterprise needs. Must be able to research and accurately articulate benefits and goals of these technologies.</li>
</ul>
<h4>Requirements</h4>
<p>Bachelor's degree in Computer Science, Management Information Systems, or a related field.</p>
<p>Minimum of 4 years experience.</p>
<p>Overall experience in information systems; background experience in ETL processes, application development, report development, and data warehouse projects.</p>
<h4>Skills:</h4>
<ul>
<li>Proficient in English written and verbal communication skills.</li>
<li>Demonstrates excellent judgment and decision-making skills.</li>
<li>Demonstrated time management and priority setting skills.</li>
<li>Excellent organizational skills.</li>
<li>Possesses strong product knowledge.</li>
<li>Possesses strong technical aptitude.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
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<p><b>Title:</b></p><br><br>AFCAP V: Jordan SWA Transient Aircraft Services Technician (Secret Clearance)<br><br><p><b><span>Belong, Connect, Grow</span><span>, with</span><span>KBR! </span></b></p><br><br><br><p><b><span>Program Summary</span></b></p><br><br><p><span>KBR, through the AFCAP V Program,assists</span><span>the U.S. Air Force by offering Southwest Asia Transient Aircraft Services (SWA TAS). These services</span><span>facilitate</span><span>essential</span><span>aircraft</span><span>arrivals and departures</span><span>servicesfor United States and Coalition Forces. Alongside SWA Transient Aircraft Services, KBR delivers Engineering Support, NTV Leasing, LAMS, Power Production, BOS-I, and a range of quality-of-life solutions that help sustain base operations. </span></p><br><br><br><p><b><span>Job Summary</span></b></p><br><br><p><span><span>The Transient Aircraft Services (TAS) Technician</span><span>is responsible for</span><span>the execution of</span><span>aircraft</span><span>ground handling and servicing operations at an assigned installation. Reporting directly to the Supervisor, the TAS Technician performs</span><span>aircraft</span><span>arrival, marshaling, parking, servicing, turn-around, and departure tasks in support of mission requirements.</span></span></p><br><br><p><span><span>This position ensures all</span><span>aircraft</span><span>servicing activities are conducted safely, efficiently, and in full compliance with the Performance Work Statement (PWS), applicable Technical Orders, airfield safety standards, and U.S. Government/U.S. Air Force directives. The TAS Technician is accountable for</span><span>maintaining</span><span>operational readiness, adhering to strict safety protocols, and supporting continuous 24/7/365 flight line operations in a high-tempo, austere environment.</span></span></p><br><br><br><p><b><span>Roles and Responsibilities </span></b></p><br><br><ul><li><p><span><span>Maintain a ZERO Harm workplace by strictly adhering to all flight line safety requirements, including FOD prevention, tool control, and proper use of PPE</span><span>at all times</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Perform</span><span>aircraft</span><span>marshaling, parking, and positioning</span><span>in accordance with</span><span>applicable Technical Orders and airfield procedures.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Execute</span><span>aircraft</span><span>arrival and departure services, including</span><span>chocking</span><span>, grounding, and ensuring safe positioning on the flight line.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct</span><span>aircraft</span><span>servicing operations, including general ground handling tasks required to support</span><span>aircraft</span><span>turn-around and mission readiness.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assist</span><span>in</span><span>aircraft</span><span>launch and recovery operations in coordination with Supervisors and Airfield Management.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Perform operator-level inspections and servicing of assigned equipment, including vehicles and support equipment used in TAS operations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain strict accountability of tools and equipment;</span><span>ensure compliance with tool control programs at all times</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Participate in FOD prevention activities, including routine flight line inspections and immediate removal of foreign objects.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Follow all applicable Technical Orders, safety directives, and standard operating procedures during all</span><span>aircraft</span><span>servicing operations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Communicate effectively with Supervisors and team members to ensure safe and efficient execution of tasks.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identify</span><span>and report safety hazards, equipment malfunctions, and operational issues to leadership</span><span>immediately</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support documentation requirements, including</span><span>aircraft</span><span>servicing records, shift logs, and inspection checklists.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assist</span><span>in</span><span>maintaining</span><span>cleanliness and organization of the flight line and work areas.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support training and qualification requirements to</span><span>maintain</span><span>mission readiness and compliance with certification standards.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Perform duties in austere conditions, including extreme weather, while</span><span>maintaining</span><span>safety and operational discipline.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Perform</span><span>additional</span><span>duties and</span><span>tasks as</span><span>assigned by the Supervisor or Site Manager.</span></span></p><br><br></li></ul><br><br><p><b><span>Basic Qualifications </span></b></p><br><br><ul><li><p><span><span>Must be a U.S. citizen </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to obtain/</span><span>maintain</span><span>a SECRET clearance </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to</span><span>maintain</span><span>operational continuity across rotations and work within Government-led governance rhythms</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Minimum 3–5 years of experience in aviation operations,</span><span>aircraft</span><span>maintenance, or Transient Aircraft Services </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Hands-on experience working on a flight line or in</span><span>aircraft</span><span>ground operations </span></span></p><br><br></li></ul><br><br><p><b><span><span>Basic knowledge of: </span></span></b></p><br><br><ul><li><p><span><span>Aircraft</span><span>marshaling and ground handling procedures </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Flight line safety requirements </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Use of ground support equipment</span></span></p><br><br></li></ul><br><br><br><p><b><span>Preferred Qualifications</span></b></p><br><br><ul><li><p><span><span>Prior experience supporting U.S. Air Force TAS operations</span></span></p><br><br></li></ul><br><ul><li><p><span><span>FAA Airframe & Powerplant (A&P) certification or equivalent military experience</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Familiarity with FOD programs, tool control, and flight line safety compliance</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience coordinating with MOC, Airfield Management, and</span><span>aircraft</span><span>maintenance teams</span><span>.</span></span></p><br><br></li></ul><br><br><p><b><span>K</span><span>BR Benefits</span></b></p><br><br><p><span><span>KBR offers a selection of competitive lifestyle benefits which could include</span><span>401</span><span>K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. </span></span></p><br><br><br><br><br> </div>
<p><h4>Program summary</h4>
<p>KBR, through the AFCAP V Program, assists the U.S. Air Force by offering Southwest Asia Transient Aircraft Services (SWA TAS). These services facilitate essential aircraft arrivals and departures services for United States and Coalition Forces. Alongside SWA Transient Aircraft Services, KBR delivers engineering support, NTV leasing, LAMS, power production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.</p>
<h4>Job summary</h4>
<p>The Transient Aircraft Services (TAS) Technician is responsible for the execution of aircraft ground handling and servicing operations at an assigned installation. Reporting directly to the Supervisor, the TAS Technician performs aircraft arrival, marshaling, parking, servicing, turn-around, and departure tasks in support of mission requirements.</p>
<p>This position ensures all aircraft servicing activities are conducted safely, efficiently, and in full compliance with the Performance Work Statement (PWS), applicable Technical Orders, airfield safety standards, and U.S. Government/U.S. Air Force directives. The TAS Technician is accountable for maintaining operational readiness, adhering to strict safety protocols, and supporting continuous 24/7/365 flight line operations in a high-tempo, austere environment.</p>
<h4>Roles and responsibilities</h4>
<ul>
<li>Maintain a ZERO Harm workplace by strictly adhering to all flight line safety requirements, including FOD prevention, tool control, and proper use of PPE at all times.</li>
<li>Perform aircraft marshaling, parking, and positioning in accordance with applicable Technical Orders and airfield procedures.</li>
<li>Execute aircraft arrival and departure services, including chocking, grounding, and ensuring safe positioning on the flight line.</li>
<li>Conduct aircraft servicing operations, including general ground handling tasks required to support aircraft turn-around and mission readiness.</li>
<li>Assist in aircraft launch and recovery operations in coordination with Supervisors and Airfield Management.</li>
<li>Perform operator-level inspections and servicing of assigned equipment, including vehicles and support equipment used in TAS operations.</li>
<li>Maintain strict accountability of tools and equipment; ensure compliance with tool control programs at all times.</li>
<li>Participate in FOD prevention activities, including routine flight line inspections and immediate removal of foreign objects.</li>
<li>Follow all applicable Technical Orders, safety directives, and standard operating procedures during all aircraft servicing operations.</li>
<li>Communicate effectively with Supervisors and team members to ensure safe and efficient execution of tasks.</li>
<li>Identify and report safety hazards, equipment malfunctions, and operational issues to leadership immediately.</li>
<li>Support documentation requirements, including aircraft servicing records, shift logs, and inspection checklists.</li>
<li>Assist in maintaining cleanliness and organization of the flight line and work areas.</li>
<li>Support training and qualification requirements to maintain mission readiness and compliance with certification standards.</li>
<li>Perform duties in austere conditions, including extreme weather, while maintaining safety and operational discipline.</li>
<li>Perform additional duties and tasks as assigned by the Supervisor or Site Manager.</li>
</ul>
<h4>Basic qualifications</h4>
<ul>
<li>Must be a U.S. citizen</li>
<li>Ability to obtain and maintain a SECRET clearance</li>
<li>Ability to maintain operational continuity across rotations and work within Government-led governance rhythms</li>
<li>Minimum 3–5 years of experience in aviation operations, aircraft maintenance, or Transient Aircraft Services</li>
<li>Hands-on experience working on a flight line or in aircraft ground operations</li>
<li>Basic knowledge of:
<ul>
<li>Aircraft marshaling and ground handling procedures</li>
<li>Flight line safety requirements</li>
<li>Use of ground support equipment</li>
</ul>
</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Prior experience supporting U.S. Air Force TAS operations</li>
<li>FAA Airframe & Powerplant (A&P) certification or equivalent military experience</li>
<li>Familiarity with FOD programs, tool control, and flight line safety compliance</li>
<li>Experience coordinating with MOC, Airfield Management, and aircraft maintenance teams</li>
</ul>
<h4>KBR benefits</h4>
<p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance,</p><p></p>
<p><h4>Program summary</h4>
<p>KBR, through the AFCAP V Program, assists the U.S. Air Force by offering Southwest Asia Transient Aircraft Services (SWA TAS). These services facilitate essential aircraft arrivals and departures services for United States and Coalition Forces. Alongside SWA Transient Aircraft Services, KBR delivers engineering support, NTV leasing, LAMS, power production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.</p>
<h4>Job summary</h4>
<p>The Transient Aircraft Services (TAS) Technician is responsible for the execution of aircraft ground handling and servicing operations at an assigned installation. Reporting directly to the Supervisor, the TAS Technician performs aircraft arrival, marshaling, parking, servicing, turn-around, and departure tasks in support of mission requirements.</p>
<p>This position ensures all aircraft servicing activities are conducted safely, efficiently, and in full compliance with the Performance Work Statement (PWS), applicable Technical Orders, airfield safety standards, and U.S. Government/U.S. Air Force directives. The TAS Technician is accountable for maintaining operational readiness, adhering to strict safety protocols, and supporting continuous 24/7/365 flight line operations in a high-tempo, austere environment.</p>
<h4>Roles and responsibilities</h4>
<ul>
<li>Maintain a ZERO Harm workplace by strictly adhering to all flight line safety requirements, including FOD prevention, tool control, and proper use of PPE at all times.</li>
<li>Perform aircraft marshaling, parking, and positioning in accordance with applicable Technical Orders and airfield procedures.</li>
<li>Execute aircraft arrival and departure services, including chocking, grounding, and ensuring safe positioning on the flight line.</li>
<li>Conduct aircraft servicing operations, including general ground handling tasks required to support aircraft turn-around and mission readiness.</li>
<li>Assist in aircraft launch and recovery operations in coordination with Supervisors and Airfield Management.</li>
<li>Perform operator-level inspections and servicing of assigned equipment, including vehicles and support equipment used in TAS operations.</li>
<li>Maintain strict accountability of tools and equipment; ensure compliance with tool control programs at all times.</li>
<li>Participate in FOD prevention activities, including routine flight line inspections and immediate removal of foreign objects.</li>
<li>Follow all applicable Technical Orders, safety directives, and standard operating procedures during all aircraft servicing operations.</li>
<li>Communicate effectively with Supervisors and team members to ensure safe and efficient execution of tasks.</li>
<li>Identify and report safety hazards, equipment malfunctions, and operational issues to leadership immediately.</li>
<li>Support documentation requirements, including aircraft servicing records, shift logs, and inspection checklists.</li>
<li>Assist in maintaining cleanliness and organization of the flight line and work areas.</li>
<li>Support training and qualification requirements to maintain mission readiness and compliance with certification standards.</li>
<li>Perform duties in austere conditions, including extreme weather, while maintaining safety and operational discipline.</li>
<li>Perform additional duties and tasks as assigned by the Supervisor or Site Manager.</li>
</ul>
<h4>Basic qualifications</h4>
<ul>
<li>Must be a U.S. citizen</li>
<li>Ability to obtain and maintain a SECRET clearance</li>
<li>Ability to maintain operational continuity across rotations and work within Government-led governance rhythms</li>
<li>Minimum 3–5 years of experience in aviation operations, aircraft maintenance, or Transient Aircraft Services</li>
<li>Hands-on experience working on a flight line or in aircraft ground operations</li>
<li>Basic knowledge of:
<ul>
<li>Aircraft marshaling and ground handling procedures</li>
<li>Flight line safety requirements</li>
<li>Use of ground support equipment</li>
</ul>
</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Prior experience supporting U.S. Air Force TAS operations</li>
<li>FAA Airframe & Powerplant (A&P) certification or equivalent military experience</li>
<li>Familiarity with FOD programs, tool control, and flight line safety compliance</li>
<li>Experience coordinating with MOC, Airfield Management, and aircraft maintenance teams</li>
</ul>
<h4>KBR benefits</h4>
<p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance,</p><p></p>
<p><h4>Program summary</h4>
<p>KBR, through the AFCAP V Program, assists the U.S. Air Force by offering Southwest Asia Transient Aircraft Services (SWA TAS). These services facilitate essential aircraft arrivals and departures services for United States and Coalition Forces. Alongside SWA Transient Aircraft Services, KBR delivers Engineering Support, NTV Leasing, LAMS, Power Production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.</p>
<h4>Job summary</h4>
<p>The Transient Aircraft Services (TAS) Technician is responsible for the execution of aircraft ground handling and servicing operations at an assigned installation. Reporting directly to the Supervisor, the TAS Technician performs aircraft arrival, marshaling, parking, servicing, turn-around, and departure tasks in support of mission requirements.</p>
<p>This position ensures all aircraft servicing activities are conducted safely, efficiently, and in full compliance with the Performance Work Statement (PWS), applicable Technical Orders, airfield safety standards, and U.S. Government/U.S. Air Force directives. The TAS Technician is accountable for maintaining operational readiness, adhering to strict safety protocols, and supporting continuous 24/7/365 flight line operations in a high-tempo, austere environment.</p>
<h4>Roles and responsibilities</h4>
<ul>
<li>Maintain a ZERO Harm workplace by strictly adhering to all flight line safety requirements, including FOD prevention, tool control, and proper use of PPE at all times.</li>
<li>Perform aircraft marshaling, parking, and positioning in accordance with applicable Technical Orders and airfield procedures.</li>
<li>Execute aircraft arrival and departure services, including chocking, grounding, and ensuring safe positioning on the flight line.</li>
<li>Conduct aircraft servicing operations, including general ground handling tasks required to support aircraft turn-around and mission readiness.</li>
<li>Assist in aircraft launch and recovery operations in coordination with Supervisors and Airfield Management.</li>
<li>Perform operator-level inspections and servicing of assigned equipment, including vehicles and support equipment used in TAS operations.</li>
<li>Maintain strict accountability of tools and equipment; ensure compliance with tool control programs at all times.</li>
<li>Participate in FOD prevention activities, including routine flight line inspections and immediate removal of foreign objects.</li>
<li>Follow all applicable Technical Orders, safety directives, and standard operating procedures during all aircraft servicing operations.</li>
<li>Communicate effectively with Supervisors and team members to ensure safe and efficient execution of tasks.</li>
<li>Identify and report safety hazards, equipment malfunctions, and operational issues to leadership immediately.</li>
<li>Support documentation requirements, including aircraft servicing records, shift logs, and inspection checklists.</li>
<li>Assist in maintaining cleanliness and organization of the flight line and work areas.</li>
<li>Support training and qualification requirements to maintain mission readiness and compliance with certification standards.</li>
<li>Perform duties in austere conditions, including extreme weather, while maintaining safety and operational discipline.</li>
<li>Perform additional duties and tasks as assigned by the Supervisor or Site Manager.</li>
</ul>
<h4>Basic qualifications</h4>
<ul>
<li>Must be a U.S. citizen</li>
<li>Ability to obtain and maintain a SECRET clearance</li>
<li>Ability to maintain operational continuity across rotations and work within Government-led governance rhythms</li>
<li>Minimum 3–5 years of experience in aviation operations, aircraft maintenance, or Transient Aircraft Services</li>
<li>Hands-on experience working on a flight line or in aircraft ground operations</li>
<li>Basic knowledge of:
<ul>
<li>Aircraft marshaling and ground handling procedures</li>
<li>Flight line safety requirements</li>
<li>Use of ground support equipment</li>
</ul>
</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Prior experience supporting U.S. Air Force TAS operations</li>
<li>FAA Airframe & Powerplant (A&P) certification or equivalent military experience</li>
<li>Familiarity with FOD programs, tool control, and flight line safety compliance</li>
<li>Experience coordinating with MOC, Airfield Management, and aircraft maintenance teams</li>
</ul>
<h4>KBR benefits</h4>
<p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical,</p><p></p>
<p><h4>Program summary</h4>
<p>KBR, through the AFCAP V Program, assists the U.S. Air Force by offering Southwest Asia Transient Aircraft Services (SWA TAS). These services facilitate essential aircraft arrivals and departures services for United States and Coalition Forces. Alongside SWA Transient Aircraft Services, KBR delivers Engineering Support, NTV Leasing, LAMS, Power Production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.</p>
<h4>Job summary</h4>
<p>The Transient Aircraft Services (TAS) Technician is responsible for the execution of aircraft ground handling and servicing operations at an assigned installation. Reporting directly to the Supervisor, the TAS Technician performs aircraft arrival, marshaling, parking, servicing, turn-around, and departure tasks in support of mission requirements.</p>
<p>This position ensures all aircraft servicing activities are conducted safely, efficiently, and in full compliance with the Performance Work Statement (PWS), applicable Technical Orders, airfield safety standards, and U.S. Government/U.S. Air Force directives. The TAS Technician is accountable for maintaining operational readiness, adhering to strict safety protocols, and supporting continuous 24/7/365 flight line operations in a high-tempo, austere environment.</p>
<h4>Roles and responsibilities</h4>
<ul>
<li>Maintain a ZERO Harm workplace by strictly adhering to all flight line safety requirements, including FOD prevention, tool control, and proper use of PPE at all times.</li>
<li>Perform aircraft marshaling, parking, and positioning in accordance with applicable Technical Orders and airfield procedures.</li>
<li>Execute aircraft arrival and departure services, including chocking, grounding, and ensuring safe positioning on the flight line.</li>
<li>Conduct aircraft servicing operations, including general ground handling tasks required to support aircraft turn-around and mission readiness.</li>
<li>Assist in aircraft launch and recovery operations in coordination with Supervisors and Airfield Management.</li>
<li>Perform operator-level inspections and servicing of assigned equipment, including vehicles and support equipment used in TAS operations.</li>
<li>Maintain strict accountability of tools and equipment; ensure compliance with tool control programs at all times.</li>
<li>Participate in FOD prevention activities, including routine flight line inspections and immediate removal of foreign objects.</li>
<li>Follow all applicable Technical Orders, safety directives, and standard operating procedures during all aircraft servicing operations.</li>
<li>Communicate effectively with Supervisors and team members to ensure safe and efficient execution of tasks.</li>
<li>Identify and report safety hazards, equipment malfunctions, and operational issues to leadership immediately.</li>
<li>Support documentation requirements, including aircraft servicing records, shift logs, and inspection checklists.</li>
<li>Assist in maintaining cleanliness and organization of the flight line and work areas.</li>
<li>Support training and qualification requirements to maintain mission readiness and compliance with certification standards.</li>
<li>Perform duties in austere conditions, including extreme weather, while maintaining safety and operational discipline.</li>
<li>Perform additional duties and tasks as assigned by the Supervisor or Site Manager.</li>
</ul>
<h4>Basic qualifications</h4>
<ul>
<li>Must be a U.S. citizen</li>
<li>Ability to obtain and maintain a SECRET clearance</li>
<li>Ability to maintain operational continuity across rotations and work within Government-led governance rhythms</li>
<li>Minimum 3–5 years of experience in aviation operations, aircraft maintenance, or Transient Aircraft Services</li>
<li>Hands-on experience working on a flight line or in aircraft ground operations</li>
<li>Basic knowledge of:
<ul>
<li>Aircraft marshaling and ground handling procedures</li>
<li>Flight line safety requirements</li>
<li>Use of ground support equipment</li>
</ul>
</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Prior experience supporting U.S. Air Force TAS operations</li>
<li>FAA Airframe & Powerplant (A&P) certification or equivalent military experience</li>
<li>Familiarity with FOD programs, tool control, and flight line safety compliance</li>
<li>Experience coordinating with MOC, Airfield Management, and aircraft maintenance teams</li>
</ul>
<h4>KBR benefits</h4>
<p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical,</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The incumbent will support Agile delivery, product backlog management, quality assurance, vendor performance monitoring, project documentation, and progress reporting.<br> Work Location<br>HQA<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>Scope of work The Business Analyst will serve as the primary link between healthcare stakeholders, the EMR vendor, and internal technical teams to ensure the successful delivery of the Electronic Medical Records (EMR) system. The role is responsible for eliciting, analyzing, documenting, and validating business, clinical, and functional requirements; conducting business process analysis and Fit-Gap assessments; developing functional specifications and other product documentation; and ensuring that proposed solutions align with UNRWA’s operational and clinical workflows. The Business Analyst will also support solution design, review system configurations, coordinate business validation activities, including System Integration Testing (SIT) and User Acceptance Testing (UAT), and facilitate the resolution of functional issues. Throughout the project lifecycle, the incumbent will work collaboratively with stakeholders to ensure that business needs are accurately translated into high-quality, user-centered digital health solutions that support UNRWA’s strategic objectives. Specific Outputs/Tasks include but not limited to: Key Responsibilities 5.1 Business and Technical Requirements • Engage healthcare professionals, business users, technical teams, and other stakeholders to elicit, analyze, validate, and document business, clinical, operational, and technical requirements. • Translate business and clinical requirements into functional specifications, system requirements, user stories, use cases, process flows, and acceptance criteria. • Ensure that requirements are clear, complete, feasible, testable, prioritized, and aligned with the EMR project objectives. • Maintain requirements traceability from initial identification through development, testing, acceptance, and implementation. • Analyze current clinical and administrative workflows and recommend improvements, standardization, and process optimization. • Identify and document functional gaps, dependencies, assumptions, constraints, and non-functional requirements, including performance, security, availability, usability, and interoperability. 2.2 Agile and Product Backlog Management • Support the Product Lead/Product Owner in establishing, maintaining, and prioritizing the EMR product backlog. • Develop and refine user stories, acceptance criteria, technical tasks, and backlog items in collaboration with business users, technical teams, and the vendor. • Ensure backlog items meet agreed readiness criteria before being included in a sprint. • Facilitate or support Agile/Scrum events, including backlog refinement, sprint planning, daily coordination meetings, sprint reviews, demonstrations, and retrospectives. • Monitor sprint commitments, deliverables, dependencies, impediments, and completion against agreed acceptance criteria. • Support the Product Lead in reviewing and accepting completed backlog items and identifying items requiring rework. • Ensure that sprint outcomes, decisions, action points, and lessons learned are properly documented and followed up. 2.3 System Development Lifecycle • Apply sound knowledge of the full system development lifecycle, including discovery, requirements analysis, solution design, development, integration, testing, deployment, stabilization, and post-implementation support. • Review solution designs and technical specifications to confirm alignment with approved business requirements. • Support change-control processes by assessing the business, technical, schedule, and resource implications of proposed changes. • Coordinate requirements clarification between stakeholders and the vendor throughout the development lifecycle. • Identify delivery risks, gaps, and inconsistencies at an early stage and escalate them to project management with recommended actions. 2.4 Vendor and Deliverables Management • Serve as a key coordination point between the EMR project team and the vendor for requirements, deliverables, testing, and implementation activities. • Review vendor deliverables against contractual requirements, approved specifications, user stories, acceptance criteria, and the agreed implementation plan. • Track vendor commitments, deliverables, action items, defects, dependencies, and due dates. • Participate in vendor meetings, technical discussions, demonstrations, sprint reviews, and deliverable-acceptance activities. • Identify deviations from approved requirements, quality standards, or delivery timelines and support their resolution and escalation. • Maintain clear records of vendor decisions, clarifications, commitments, and outstanding actions. 2.5 Integration and Data Migration • Support the analysis and documentation of integration requirements between the EMR and relevant corporate, clinical, laboratory, reporting, and administrative systems. • Document interface requirements, data flows, data ownership, business rules, field mappings, validation rules, and error-handling requirements. • Collaborate with technical teams and the vendor to ensure secure, reliable, and accurate data exchange. • Support data migration planning, including data mapping, cleansing rules, validation criteria, reconciliation, and migration testing. • Participate in the validation of migrated data and integrated workflows to confirm completeness, accuracy, and usability. 2.6 Testing and Quality Assurance • Develop and maintain test strategies, test plans, test scenarios, test cases, test scripts, and expected results based on approved requirements and acceptance criteria. • Coordinate and support functional testing, integration testing, regression testing, system testing, and user acceptance testing. • Work with healthcare professionals and business users to prepare and execute user acceptance testing. • Record, classify, prioritize, and track defects through resolution, retesting, and closure. • Collaborate with quality assurance teams and the vendor to ensure that the EMR meets functional, clinical, technical, usability, and performance requirements. • Maintain traceability between requirements, test cases, defects, and acceptance decisions. • Support the preparation of test completion reports and recommendations for release readiness and production deployment. 2.7 Implementation, Training, and User Adoption • Support implementation, pilot, rollout, stabilization, and post-go-live activities. • Assess implementation readiness and identify operational, technical, training, and change-management gaps. • Develop user guides, standard operating procedures, training materials, quick-reference guides, and other user-support documentation. • Support or conduct training sessions for end users, super users, and system administrators, as applicable. • Gather and analyze end-user feedback and recommend corrective actions and system improvements. • Provide functional support during implementation and facilitate the timely resolution of user concerns and system issues. • Support adoption monitoring and document lessons learned from pilot and rollout activities. 2.8 User Experience and Usability • Collaborate with UX/UI designers, healthcare professionals, and the vendor to ensure that system interfaces support efficient and intuitive clinical workflows. • Review wireframes, prototypes, and system demonstrations against approved requirements and usability principles. • Facilitate user-feedback sessions and document recommendations for improving system usability, accessibility, and workflow efficiency. • Ensure that approved UX/UI decisions are reflected in the backlog and traced through development and testing. 2.9 Project Reporting and Documentation • Prepare and maintain project documentation, including requirements specifications, process maps, user stories, acceptance criteria, decision logs, meeting minutes, action trackers, test reports, and implementation records. • Support the preparation of weekly, monthly, management, donor, and governance reports. • Monitor and report on backlog status, sprint progress, vendor deliverables, testing progress, defects, risks, issues, dependencies, and milestones. • Maintain project risks, issues, assumptions, dependencies, and decision logs, and follow up on agreed mitigation actions. • Prepare presentation materials, dashboards, status summaries, and decision papers for project governance bodies and management. • Ensure that project documentation is accurate, current, properly version-controlled, and stored in the designated repository.<br> Qualifications/special skills<br>Bachelor's Degree in computer science, information systems, software engineering, health informatics, business information technology, or a related field. Professional certification in business analysis, Agile/Scrum, product ownership, project management, or software testing is highly desirable. Scrum Product Owner, Scrum Master, PMI-PBA, CBAP, PRINCE2, PMP, or equivalent certification would be an asset. Minimum seven (6) years of relevant professional experience. • Relevant professional experience in technical business analysis, digital transformation, software implementation, or information systems projects. • Demonstrated hands-on experience across the system development lifecycle. • Strong practical experience with Agile/Scrum delivery and product backlog management. • Proven experience developing user stories, acceptance criteria, functional specifications, process flows, and test cases. • Experience facilitating backlog refinement, sprint planning, sprint reviews, demonstrations, and retrospectives. • Experience coordinating vendors and reviewing vendor deliverables against agreed requirements and acceptance criteria. • Practical experience in system testing, defect management, quality assurance, and user acceptance testing. • Experience with system integrations, APIs, data mapping, or data migration is highly desirable. • Experience in EMR, healthcare information systems, or other complex enterprise systems is strongly preferred. • Experience preparing management reports, project documentation, presentations, and governance materials.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys).<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p><h4>Job Description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will perform and inspect organizational and intermediate level electronic maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply basic technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p>
<p>USAF equivalent position is Avionics Technician Apprentice.</p>
<h4>Essential Responsibilities:</h4>
<ul>
<li>Applies basic technical knowledge to solve unusually complex problems that affect operational and maintenance capabilities.</li>
<li>Requires a basic understanding of the interrelationships of circuits and associated systems.</li>
<li>Exercises independent judgment in performing assigned tasks in conjunction with designated direction from Production Staff, Avionic Leads, Avionics/Com Technician IIIs, or Avionics Technician IIs.</li>
<li>Uses common and complex test instruments in the performance of assigned duties.</li>
<li>Maintains, repairs, and installs various types of electronic equipment and related devices.</li>
<li>Applies basic technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations.</li>
<li>Must be able to work with limited supervision.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum Requirements</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of one year of actual aircraft avionics and/or GCS maintenance experience required.</li>
<li>Must have basic knowledge of basic and complex electronics maintenance and repair.</li>
<li>Must have basic knowledge of RFF systems, components, and accessories.</li>
<li>Must possess general understanding of technical publications related to aircraft electronics maintenance.</li>
<li>Must know basic theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a thorough understanding of electrical and electronic principles.</li>
<li>Must be capable of using and reading blueprints, wiring diagrams, and data tables.</li>
<li>Must be eligible to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire or after the second deployment.</li>
<li>Must be able to inspect and operate ground support and auxiliary equipment.</li>
<li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must have current/active state issued driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred Qualifications</h4>
<ul>
<li>Current IAT Level II certification.</li>
<li>RPA deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>MQ-9 experience as an avionics technician.</li>
<li>Avionics technician experience within the last 10 years.</li>
</ul>
<h4>Compensation Details:</h4>
<p>$34.52 per hour</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits Overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Additional Information</h4>
<p>Original posting date: 05/29/2026 - Until Filled</p>
<p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>Anchored in the 2030 Agenda for Sustainable Development and aligned with the UNDP Strategic Plan 2026–2029, the Regional Bureau for Arab States (RBAS) supports the Arab States region in achieving sustainable development by eradicating poverty in all its forms, accelerating structural transformations, and building resilience to crises and shocks. RBAS operates across the full spectrum of development settings in the region, including Least Developed Countries, Middle Income Countries, Net Contributor Countries, and countries affected by crisis. </p><br> <p>The Regional Hub for Arab States in Amman serves as the centre for thought leadership, crisis response, and country office support. Its work spans strategic policy advice, programme development and implementation, capacity development, policy research and analysis, knowledge services, and operations support. The Amman Regional Hub hosts the Regional Programme for Arab States, which responds to emerging regional priorities through knowledge generation, regional initiatives, and development projects aligned with the Regional Programme Document 2026–2029. </p><br> <p>Artificial Intelligence has emerged as a defining force in the development landscape of the Arab States region, presenting both transformative opportunities and significant governance challenges. In response to growing demand from governments, donors, civil society, and private sector partners, RBAS is accelerating its engagement on AI as a cross-cutting enabler for sustainable development outcomes. This work is embedded within the <i><strong>Regional Programme</strong></i> and implemented in close collaboration with governance, innovation, and programme teams across the Hub. </p><br> <p>UNDP’s <strong>AI Sprint</strong> is a flagship initiative aimed at accelerating the adoption of Artificial Intelligence for sustainable development across the Arab States and Africa. The Sprint is structured around four key pillars: <strong>AI Landscape Assessment (AILA)</strong>, <strong>AI Trust & Safety</strong>, <strong>AI Capacity Building</strong>, and <strong>AI Model Development</strong>. The initiative seeks to equip governments, the private sector, academia, and civil society with the skills, policies, and tools required to leverage AI responsibly and effectively in support of the Sustainable Development Goals (SDGs). Through the AI Sprint, UNDP supports partner countries in identifying national AI priorities, assessing ecosystem readiness, strengthening governance frameworks, building human capacities, and advancing inclusive AI solutions particularly in Arabic and local languages. </p><br> <p>Within this framework, and under the direct supervision of the head or regional digital and AI team - <strong>Digital Transformation Specialist</strong> the <strong>Artificial Intelligence(AI )Analyst</strong> will be responsible of supporting the implementation of activities across the four AI Sprint pillars, while also providing substantive support to the Regional Programme’s AI-related components and delivering tailored AI technical support to UNDP Country Offices across the Arab States. The candidate will support research, policy development, and knowledge sharing to ensure that AI adoption in the region is ethical, inclusive, and aligned with global best practices. </p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>Under the direct supervision of the<strong> Digital Transformation Specialist</strong>, the <strong>AI Analyst</strong> will perform the following key functions: </p><br> <p><strong>1. Contribute to the Regional AI work</strong> </p><br> <ul> <li>Providing substantive support to the Regional Programme’s AI-related components. </li> <li>Delivering tailored AI technical support to UNDP Country Offices across the Arab States.</li> <li>Coordinate AI Landscape Assessment (AILA) </li> <li>Coordinate country-level assessments of AI readiness, ecosystem maturity, and policy frameworks. </li> <li>Analyze findings to produce synthesis reports and actionable insights for national and regional planning. </li> <li>Support the facilitation of engagement with governments, academia, and private sector partners to validate and apply assessment results. </li> </ul> <p><i><strong>2</strong></i><strong>. Contribute to AI Trust & Safety</strong> </p><br> <ul> <li>Support the development of responsible AI governance frameworks and practical guidance on fairness, accountability, transparency, and privacy. </li> <li>Develop tools and methodologies for risk assessment and mitigation. </li> <li>Track global AI governance trends and align regional efforts with international standards. </li> </ul> <p><strong>3.Facilitate AI Capacity Building</strong> </p><br> <ul> <li>Design and coordinate capacity-building programmes and workshops for policymakers, practitioners, and institutions. </li> <li>Support in developing learning materials and toolkits on AI ethics, governance, and applications for sustainable development. </li> <li>Support the coordination with UNDP Country Offices to identify AI priorities, technical support needs, and opportunities for south-south collaboration. </li> </ul> <p><strong>4.Support AI model development and knowledge sharing </strong></p><br> <ul> <li>Support initiatives focused on Arabic and local-language AI model development and deployment. </li> <li>Support the engagement with partners to enhance linguistic inclusivity and representation in AI systems. </li> <li>Document lessons learned and promote inclusive and culturally relevant AI approaches. </li> </ul> <p><i><strong>5</strong></i><strong>.Research, policy and partnership support</strong> </p><br> <ul> <li>Prepare policy briefs, knowledge products, and concept notes on responsible AI. </li> <li>Support coordination among partners, including governments, research institutions, and the private sector. </li> <li>Contribute to advocacy, communication, and reporting on AI Sprint outcomes and progress. </li> </ul> <p><strong>6. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. </strong></p><br> <p><strong>Institutional Arrangement</strong> </p><br> <p>The Artificial Intelligence (AI) Analyst will report directly to the Digital Transformation Specialistand work in close collaboration with: </p><br> <p>• The Regional AI and Digital Team in Amman. </p><br> <p>• The AI, Digital, and Innovation Hub in New York. </p><br> <p>• Regional Programme Team. </p><br> <p>• UNDP Country Offices across the Arab States. </p><br> <p>The candidate will work remotely but may be required to travel for regional workshops, consultations, and coordination meetings. The candidate will provide their own work equipment (laptop, internet connection, etc.) and maintain flexibility to work across time zones. </p><br> <p><strong>Competencies</strong></p><br> <p>Core Competencies</p><br> <p><strong>Achieve Results</strong> – LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.</p><br> <p><strong>Think Innovatively</strong> – LEVEL 1: Open to creative ideas/known risks, is a pragmatic problem solver, makes improvements.</p><br> <p><strong>Learn Continuously</strong> – LEVEL 1: Open-minded and curious, shares knowledge, learns from mistakes, asks for feedback.</p><br> <p><strong>Adapt with Agility</strong> – LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.</p><br> <p><strong>Act with Determination</strong> – LEVEL 1: Shows drive and motivation, able to deliver calmly in the face of adversity, confident.</p><br> <p><strong>Engage and Partner</strong> – LEVEL 1: Demonstrates compassion and understanding towards others, forms positive relationships.</p><br> <p><strong>Enable Diversity and Inclusion</strong> – LEVEL 1: Appreciates and respects differences, is aware of unconscious bias, confronts discrimination.</p><br> <p>Cross-Functional & Technical Competencies</p><br> <p><strong>Digital</strong></p><br> <ul> <li><strong>Artificial Intelligence Thought Leadership</strong><br> Deep understanding of current and emerging trends in AI, along with their social, ethical, and economic implications, including data privacy and human rights. Ability to engage with industry experts, government representatives, and academics to stay updated on the latest trends and to form partnerships. Strong skills in conducting and interpreting research to support thought leadership initiatives, including white papers, policy briefs, or case studies. Understanding of global trends and cultural nuances as they relate to the field of AI. Familiarity with international laws and standards regarding technology, particularly in a multi-stakeholder environment like the UN.</li> <li><strong>Policy/Regulations for Digital and Emerging Technology</strong><br> Ability to design or advise on regulations and policy for digital and emerging technology.</li> <li><strong>Transformation in Developing Organizations</strong><br> Knowledge of re-designing processes and leading projects that involve development issues.</li> </ul> <p><strong>Data</strong></p><br> <ul> <li><strong>Data Analysis</strong><br> Ability to extract, analyze and visualize data to form meaningful insights and aid effective business decision-making.</li> </ul> <p><strong>Business Management</strong></p><br> <ul> <li><strong>Digital Awareness and Literacy</strong><br> Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value. Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to do the same.</li> </ul> <p><strong>Communication</strong></p><br> <ul> <li><strong>Digital Capacity Building</strong><br> Ability to increase the impact of digital communications through trainings, partnerships, and relevant resources.</li> </ul> <p><strong>Business Direction & Strategy</strong></p><br> <ul> <li><strong>Systems Thinking</strong><br> Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.</li> </ul> <p>*Please refer to the competency framework site for the entire list of competencies and further explanations.</p><br> <p><strong>Required Skills and Experience</strong></p><br> <p>Minimum Education Requirements</p><br> <ul> <li>An advanced university degree (Master’s degree or equivalent) in Artificial Intelligence, Computer Science, Data Science, Telecommunications, International Development, Public Policy, or a related field is required.</li> </ul> <p><strong>OR</strong></p><br> <ul> <li>A first-level university degree (Bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience, will be given due consideration in lieu of the advanced university degree.</li> </ul> <p>Minimum Years of Relevant Work Experience</p><br> <ul> <li>Minimum of <strong>2 years</strong> (with a Master’s degree) or <strong>4 years</strong> (with a Bachelor’s degree) of progressively responsible professional experience in AI development, digital innovation, or applied data technologies.</li> </ul> <p>Required Skills</p><br> <ul> <li>Proven experience in conducting AI ecosystem assessments and policy design.</li> <li>Demonstrated experience in AI capacity building, research, and stakeholder engagement.</li> <li>Experience in developing AI models, AI governance, responsible AI, digital transformation, and emerging technology frameworks.</li> <li>Proven experience in developing project proposals and partnership engagement.</li> <li>Demonstrated ability to draft high-quality technical reports, policy briefs, concept notes, and strategic recommendations.</li> </ul> <p>Desired Skills</p><br> <ul> <li>Experience in international or regional AI or digital development projects in the Arab States Region is an asset.</li> <li>Familiarity with UN or other international development organizations, Digital and AI teams' policies, procedures, and programme implementation frameworks is desirable.</li> <li>Experience supporting the development of national AI strategies or assessments, digital transformation roadmaps, or innovation policies in the Arab States Region is an advantage.</li> <li>Familiarity with emerging global debates, standards, and policy frameworks related to AI trust and safety, digital ethics, and responsible AI implementation is desirable. Relevant work in the Arab Region is preferred.</li> <li>Experience working with Arab States Region government institutions, regulators, innovation hubs, academia, or private-sector technology partners is considered an asset.</li> </ul> <p>Required Languages</p><br> <ul> <li>Fluency in both written and spoken English and Arabic is required.</li> <li>Knowledge of another UN language, particularly French, is an asset.</li> </ul> <p>Professional Certificates</p><br> <ul> <li>N/A</li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>1 BACKGROUND</p><p>Job Title: Technical Support Engineer </p><p>Location: Jordan-International</p><p>Reference ID: ST-JOB-20260715-TSE</p><p>Posting Date: July 15th, 2026</p><p>Resumes: Please visit Seethru.ai contact page.</p><p><br></p><p>1.1 ABOUT SEETHRU AI</p><p>Seethru AI Inc. is a leading manufacturer of x-ray technology for cargo inspection, with headquarters near Boston—USA, and a global network of partners. The role posted herein is based in Jordan and supports the operations in Jordan and globally. Interested applicants are encouraged to email their resumes to our contact page at seethru.ai.</p><p><br></p><p>1.2 ROLE DESCRIPTION</p><p>Technical Support Engineer, supporting operations in the factory and field preventive and corrective maintenance, installation, and training for Seethru AI x-ray inspection equipment. The role will be based in Jordan and support Seethru equipment worldwide.</p><p><br></p><p>1.3 TRAVEL</p><p>This job requires 25% - 50% travel to support new or existing customers.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>2 MINIMUM REQUIREMENTS</p><p>2.1 EDUCATION</p><p>B.S. Engineering degree in Electrical, Mechanical, Industrial, Communications, or similar discipline.</p><p><br></p><p>2.2 ENGLISH LANGUAGE PROFICIENCY</p><p>Proficient in English; reading, writing, and speaking.</p><p><br></p><p>2.3 RESOURCFULL AND SELF-LEARNER</p><p>The successful candidate is not expected to have experience with similar technologies, hence Seethru will provide training. It is very important, however, for the successful candidate to be resourceful and able to find solutions for new problems unseen before.</p><p><br></p><p>2.4 SKILLS</p><ol><li>ELECTRICAL: Theoretical understanding and physical handing of electrical circuits with Direct and Alternating Current (DC/AC), Power, Voltage, Current, and Wiring. Shall be able to debug electrical wiring diagrams and circuits.</li><li>MECHANICAL: Principles of Mechanical systems and related Physics including Power, Torque, and Heating and Cooling.</li><li>COMPUTER: Very good working knowledge of Microsoft Windows computers and networks, covering: (a) Operating system and Microsoft Office suite: Outlook, Word, Excel, and PowerPoint; (b) Good understanding of computer networks, with emphasis on TCP/IP v4, IP addresses, and subnets. Configuring WiFi and Ethernet LAN; (c) Good working knowledge with Windows Command Prompt.</li><li>COMMUNICATIONS: Excellent communication skills with Seethru team members, suppliers, and customers. Given the nature of the business, most communications shall be in English.</li><li>TEAM PLAY: Shall be a team player, treating fellow team members with mutual respect.</li><li>TRAINING: Shall be able to train customer on Seethru technologies in Jordan and abroad.</li></ol><p><br></p><p>3 RELEVANT EXPERIENCE</p><p>Two (or more) years of relevant experience is highly desired but may be substituted with strong academic credentials and understanding of the required skills above.</p><p>3.1 ADDITIONAL EXPERIENCE</p><p>Experience in these areas is not a must, but a strong plus: HVAC, Induction Motors and Motor Drive Controllers, Control Systems, Serial Communications (RS485, RS232, Modbus), PLCs, Teaching, and CCTV Camera Systems.</p><p><br></p><p>4 COMPENSATION</p><p>We offer competitive compensation packages, which will be determined based on skills and experience.</p><p><br></p><p>5 JOB DUTIES</p><p>As a Technical Support Engineer, travel inside or outside Jordan is expected to support customers. The job duties include the following:</p><ol><li>Support the operations activities in Jordan including Electrical, Mechanical, and Software.</li><li>Respond to customer technical inquires, support diagnostic and resolution of customer technical issues. Support may be performed remotely or may require travel to customer sites.</li><li>Support installation and commissioning of equipment at customer sites.</li><li>Provide technical training to customers on the operation and maintenance of equipment.</li><li>Perform Factory and Site Acceptance Tests (FAT/SAT).</li></ol></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Long Description <br><br>Job Summary <br></span><p>Creation of product as well as non-product content, on website based on provided product details, manuals, marketing materials.</p><br>
<br><br>Job Responsibilities <br><ul>
<li>Researching online for product’s most important technical and non-technical specifications, images, videos, etc. to ensure content appeals to a customer’s need, wants and interests.</li>
<li>Applying keyword research to optimize content based on customer search behavior</li>
<li>Implementing searchable keywords in content to improve search visibility and generate traffic to website.</li>
<li>Creating unique content for a wide variety of products based on SEO content recommendations. </li>
<li>Working on categories and attributes of products to make sure all are presentable in a timely and good manner.</li>
<li>Ensuring quick turnaround time and push of products live onto the website in line with business expectations</li>
<li>Uploading and cross checking the overall layout of product content.</li>
<li>Writing blog articles that enhance customers’ online shopping experience from the website.</li>
<li>Building a kind of authority for the website by linking keywords in blog articles to product pages to attract customers and prompt them to buy from the website.</li>
<li>Updating product categorization from time to time according to customers’ new life experiences.</li>
<li>Creating specification rich attribute sets</li>
<li>Aligning with SEO Agency</li>
<li>Producing online videos creation, info graphics / etc.</li>
</ul>
<br><br>Candidate Requirements <br><p><strong>Behavioural:</strong></p><br>
<ul>
<li><strong>Communication Skills</strong>: To listen, respond constructively to other team members and give support for others’ tasks and projects. To seek opportunities to work on teams as a means to develop knowledge and performance.</li>
<li><strong>Performance Management</strong>: To set specific goals along with timelines and development plans for accomplishment. To clarify expectations about what will be done and how. To notify his/her manager about any problems that affect the ability to complete set targets.</li>
<li><strong>Team Player Role</strong>: To encourage and facilitate cooperation and trust. To promote team spirit, commitment, and group identity. To work with others to achieve shared goals.</li>
<li><strong>Creativity</strong>: To ensure that content is appealing to target audience. To come up with creative designs & writing style templates for the website.</li>
</ul>
<p><strong>Functional:</strong></p><br>
<ul>
<li><strong>IT Competency</strong>: Working knowledge of MS Office applications with knowledge on content creation on e-commerce platform such as Magento.</li>
<li><strong>Industry Knowledge</strong>: Good knowledge of products, competition and trends</li>
<li><strong>SEO: Basic</strong> – intermediate knowledge about SEO and how to do keyword research to optimize product pages online.</li>
<li><strong>Writing and Reading skills</strong>: Proficiency level is preferred (English and Arabic).</li>
</ul>
<p>Min 1-2 years’ experience.</p><br>
<p>Experience working within a retail ecommerce environment (preferred).</p><br>
<br><br>Education <br>Bachelor’s Degree<br><br><br><br>
</div>
<p><h4>Deloitte overview<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC.<\/p>\n<p>We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region.<\/p>\n<p>We have received numerous awards in the last few years, such as Brand Finance\u2019s strongest and most valuable \"commercial services\" brand in the world for the 6th consecutive year (2024), the Great Place to Work\u00ae and Best Workplaces\u2122 in the UAE (2022-2023), the Great Place to Work\u00ae and Best Workplaces\u2122 in the KSA (2022-2023), \"World\u2019s Most Attractive Employers\" (2023), the Middle East Tax Firm of the Year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n\n<h4>Role overview: Business Analyst in M&A \u2013 Corporate Finance<\/h4>\n<p>During your tenure as a Business Analyst in M&A \u2013 Corporate Finance, you will demonstrate and develop your capabilities in the following areas:<\/p>\n<ul>\n<li>Research key industry trends, company specific information and relevant industry financial data using various databases and tools available<\/li>\n<li>Assist with building financial models to support clients with decision making and negotiations<\/li>\n<li>Develop and analyse financial forecasts to estimate business valuation using different methodologies such as comparable companies, DCF and transaction multiples analysis and conduct sensitivity and scenario analysis<\/li>\n<li>Analyse financial and other data using different tools and techniques for data visualization and industry research to help create insights<\/li>\n<li>Assist with preparation of transaction collaterals such as teaser, information memorandum, etc.<\/li>\n<li>Evaluate company\u2019s operational and financial performance, financial position and capital structure<\/li>\n<li>Understand the company\u2019s business fundamentals, industry positioning and growth prospects<\/li>\n<li>Assist senior team members with project management and coordinating multiple stakeholders across the transaction lifecycle<\/li>\n<\/ul>\n\n<h4>Leadership capabilities<\/h4>\n<ul>\n<li>Builds own understanding of our purpose and values; explores opportunities for impact<\/li>\n<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent<\/li>\n<li>Understands expectations and demonstrates personal accountability for keeping performance on track<\/li>\n<li>Actively focuses on developing effective communication and relationship-building skills<\/li>\n<li>Understands how their daily work contributes to the priorities of the team and the business<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Bachelor\u2019s degree in finance, accounting or any related field \u2013 e.g. Maths, Engineering, Finance, Economics, Business Administration<\/li>\n<li>ACA or ACCA or CFA or MBA or equivalent, with emphasis on corporate finance, or investment analysis is a plus<\/li>\n<li>Up to 2 years of experience in Corporate Finance, M&A Advisory or Investment Banking \/ Private Equity with experience in areas such as business valuations, mergers & acquisitions, financial modeling, and raising debt or equity<\/li>\n<li>Willingness to pursue a financial or accounting designations (CFA \/ ACCA \/ CA)<\/li>\n<li>Willing and able to travel and spend project time regionally<\/li>\n<li>Strong interpersonal and communication skills<\/li>\n<li>Advanced level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)<\/li>\n<li>Excellent business writing skills<\/li>\n<li>Bilinguals (English & Arabic) preferred<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Deloitte overview<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC.<\/p>\n<p>We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region.<\/p>\n<p>We have received numerous awards in the last few years, such as Brand Finance\u2019s strongest and most valuable \"commercial services\" brand in the world for the 6th consecutive year (2024), the Great Place to Work\u00ae and Best Workplaces\u2122 in the UAE (2022-2023), the Great Place to Work\u00ae and Best Workplaces\u2122 in the KSA (2022-2023), \"World\u2019s Most Attractive Employers\" (2023), the Middle East Tax Firm of the Year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n\n<h4>Role overview: Business Analyst in M&A \u2013 Corporate Finance<\/h4>\n<p>During your tenure as a Business Analyst in M&A \u2013 Corporate Finance, you will demonstrate and develop your capabilities in the following areas:<\/p>\n<ul>\n<li>Research key industry trends, company specific information and relevant industry financial data using various databases and tools available<\/li>\n<li>Assist with building financial models to support clients with decision making and negotiations<\/li>\n<li>Develop and analyse financial forecasts to estimate business valuation using different methodologies such as comparable companies, DCF and transaction multiples analysis and conduct sensitivity and scenario analysis<\/li>\n<li>Analyse financial and other data using different tools and techniques for data visualization and industry research to help create insights<\/li>\n<li>Assist with preparation of transaction collaterals such as teaser, information memorandum, etc.<\/li>\n<li>Evaluate company\u2019s operational and financial performance, financial position and capital structure<\/li>\n<li>Understand the company\u2019s business fundamentals, industry positioning and growth prospects<\/li>\n<li>Assist senior team members with project management and coordinating multiple stakeholders across the transaction lifecycle<\/li>\n<\/ul>\n\n<h4>Leadership capabilities<\/h4>\n<ul>\n<li>Builds own understanding of our purpose and values; explores opportunities for impact<\/li>\n<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent<\/li>\n<li>Understands expectations and demonstrates personal accountability for keeping performance on track<\/li>\n<li>Actively focuses on developing effective communication and relationship-building skills<\/li>\n<li>Understands how their daily work contributes to the priorities of the team and the business<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Bachelor\u2019s degree in finance, accounting or any related field \u2013 e.g. Maths, Engineering, Finance, Economics, Business Administration<\/li>\n<li>ACA or ACCA or CFA or MBA or equivalent, with emphasis on corporate finance, or investment analysis is a plus<\/li>\n<li>Up to 2 years of experience in Corporate Finance, M&A Advisory or Investment Banking \/ Private Equity with experience in areas such as business valuations, mergers & acquisitions, financial modeling, and raising debt or equity<\/li>\n<li>Willingness to pursue a financial or accounting designations (CFA \/ ACCA \/ CA)<\/li>\n<li>Willing and able to travel and spend project time regionally<\/li>\n<li>Strong interpersonal and communication skills<\/li>\n<li>Advanced level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)<\/li>\n<li>Excellent business writing skills<\/li>\n<li>Bilinguals (English & Arabic) preferred<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Description</h4>
<p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p>
<p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li>
<li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li>
<li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li>
<li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li>
<li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li>
<li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li>
<li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li>
<li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li>
<li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li>
<li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li>
<li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li>
<li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li>
<li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive package – salary, equity options, and saving plan</li>
<li>Flexible & remote – work from anywhere with an outcomes-first culture</li>
<li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li>
<li>Growth-focused – your ideas ship, your voice counts, your growth matters</li>
<li>Global impact – build products that protect critical systems and data</li>
</ul></p><p></p>