Technical Analysts Jobs in Jordan
2099 Jobs Found
<p>We are seeking an experienced Network Manager to lead the design, implementation, security, and continuous improvement of our enterprise network infrastructure. The successful candidate will oversee network operations, drive infrastructure projects, ensure regulatory compliance, and lead a team responsible for delivering secure, reliable, and high-performing network services that support the bank's business objectives. Key Responsibilities Oversees the design, development, installation, and configuration of networks (VPN / Wi-Fi / WAN / LAN) based on business requirements, evaluates new solutions, and provides recommendations regarding network upgrades or expansions. Leads the technical team in network expansion projects, network development or replacement initiatives, and the implementation of new systems, ensuring project completion within the defined timeline. Manages and supervises troubleshooting and network issue resolution with the internal team and external support companies, ensuring service continuity. Ensures that all issues and solutions are properly documented in the bank's incident management system. Proactively prevents failures through regular maintenance and performance monitoring of network devices. Monitors contracts related to network equipment maintenance, communication line agreements, and licenses for network systems and devices, ensuring full compliance with contract terms and timely renewals. Supervises the backup processes for configurations and data related to network devices, ensuring data integrity and availability to safeguard the bank s rights and maintain continuity under all circumstances. Documents and regularly updates the network architecture and associated systems. Participates in or supervises the team in testing and activating the disaster recovery site at Bank of Jordan to ensure business continuity. Oversees the configuration and integration of network lines related to the call center, in accordance with established procedures and instructions. Implements and ensures compliance with the PCI DSS standard on all network and security devices, ensuring the bank s adherence to regulatory requirements. Implements and ensures the enforcement of security policies to protect the internal and external network from breaches and cyberattacks. Performs daily tasks in accordance with approved policies and procedures, and within the scope of granted authorities. Supervises and follows up on network monitoring systems, ensuring their optimal performance and the timely updating of monitoring tools and devices. Provides technical, training, and consulting support to other teams, helping stakeholders resolve their issues efficiently. Ensures daily operations run smoothly in alignment with approved policies, procedures, and authorized limits. Acts as a primary or backup member in the bank's business continuity and emergency teams, performing all required tasks to minimize the impact of crises and restore operations promptly.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Network Engineering, Computer Engineering, or any related field.</li><li>Holder of at least one certification in the following areas: Routing & Switching, Firewalls, Web Application Firewall (WAF), Wi-Fi, Voice Systems</li><li>Minimum of 8 years of practical experience in relevant job functions.</li><li>Proficiency in English, both spoken and written.</li><li>Strong computer literacy and ability to work with applied systems.</li><li>Supervisory and managerial skills.</li><li>Analytical thinking skills.</li><li>Ability to motivate and work as part of a team.</li><li>Thorough knowledge of internal and external policies and procedures that govern the work, including their updates.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work under pressure.</li><li>Strong planning and organizational abilities.</li></ul>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities. The ideal candidate will have deep expertise in omnichannel campaign execution, customer journey orchestration, data-driven marketing strategies, and advanced Salesforce ecosystem integrations. This role requires both strategic thinking and hands-on technical execution to deliver scalable and personalized customer experiences.</p>
<h4>Role responsibilities</h4>
<p><strong>Platform management & solution design</strong><br>
Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities. Design scalable marketing automation architectures aligned with business and customer engagement goals. Configure and manage core SFMC modules such as:</p>
<ul>
<li>Journey Builder</li>
<li>Email Studio</li>
<li>Automation Studio</li>
<li>Mobile Studio</li>
<li>Advertising Studio</li>
<li>Data Cloud integrations</li>
<li>Personalization and AI-driven capabilities</li>
</ul>
<p><strong>Campaign management</strong><br>
Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels. Build and maintain customer journeys with advanced segmentation and personalization strategies. Ensure campaign delivery accuracy, quality assurance, and performance tracking.</p>
<p><strong>Data & integration</strong><br>
Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms. Manage data extensions, SQL queries, automations, and audience segmentation. Support real-time data synchronization and customer lifecycle management.</p>
<p><strong>Technical development</strong><br>
Develop dynamic and personalized content using:</p>
<ul>
<li>AMPscript</li>
<li>SSJS</li>
<li>HTML/CSS</li>
<li>SQL</li>
</ul>
<p>Build reusable templates, automation workflows, and scalable campaign frameworks. Troubleshoot platform issues and optimize system performance.</p>
<p><strong>Analytics & optimization</strong><br>
Monitor campaign KPIs and customer engagement metrics. Generate insights and recommendations to improve conversion, retention, and customer experience. Support A/B testing, reporting dashboards, and marketing performance analysis.</p>
<p><strong>Leadership & collaboration</strong><br>
Collaborate with marketing, CRM, sales, analytics, and technology teams. Mentor junior team members and provide SFMC best practice guidance. Participate in solution architecture discussions and stakeholder workshops.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li>
<li>5+ years of hands-on experience with Salesforce Marketing Cloud.</li>
<li>Strong experience with Marketing Cloud Next capabilities and modern customer engagement platforms.</li>
<li>Proven expertise in: Journey Builder, Automation Studio, Email Studio, SQL, AMPscript, API integrations.</li>
<li>Experience integrating SFMC with Salesforce CRM/Data Cloud/CDP solutions.</li>
<li>Strong understanding of customer lifecycle marketing and omnichannel strategies.</li>
<li>Excellent analytical, troubleshooting, and communication skills.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities. The ideal candidate will have deep expertise in omnichannel campaign execution, customer journey orchestration, data-driven marketing strategies, and advanced Salesforce ecosystem integrations. This role requires both strategic thinking and hands-on technical execution to deliver scalable and personalized customer experiences.</p>
<h4>Role responsibilities</h4>
<p><strong>Platform management & solution design</strong><br>
Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities. Design scalable marketing automation architectures aligned with business and customer engagement goals. Configure and manage core SFMC modules such as:</p>
<ul>
<li>Journey Builder</li>
<li>Email Studio</li>
<li>Automation Studio</li>
<li>Mobile Studio</li>
<li>Advertising Studio</li>
<li>Data Cloud integrations</li>
<li>Personalization and AI-driven capabilities</li>
</ul>
<p><strong>Campaign management</strong><br>
Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels. Build and maintain customer journeys with advanced segmentation and personalization strategies. Ensure campaign delivery accuracy, quality assurance, and performance tracking.</p>
<p><strong>Data & integration</strong><br>
Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms. Manage data extensions, SQL queries, automations, and audience segmentation. Support real-time data synchronization and customer lifecycle management.</p>
<p><strong>Technical development</strong><br>
Develop dynamic and personalized content using:</p>
<ul>
<li>AMPscript</li>
<li>SSJS</li>
<li>HTML/CSS</li>
<li>SQL</li>
</ul>
<p>Build reusable templates, automation workflows, and scalable campaign frameworks. Troubleshoot platform issues and optimize system performance.</p>
<p><strong>Analytics & optimization</strong><br>
Monitor campaign KPIs and customer engagement metrics. Generate insights and recommendations to improve conversion, retention, and customer experience. Support A/B testing, reporting dashboards, and marketing performance analysis.</p>
<p><strong>Leadership & collaboration</strong><br>
Collaborate with marketing, CRM, sales, analytics, and technology teams. Mentor junior team members and provide SFMC best practice guidance. Participate in solution architecture discussions and stakeholder workshops.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li>
<li>5+ years of hands-on experience with Salesforce Marketing Cloud.</li>
<li>Strong experience with Marketing Cloud Next capabilities and modern customer engagement platforms.</li>
<li>Proven expertise in: Journey Builder, Automation Studio, Email Studio, SQL, AMPscript, API integrations.</li>
<li>Experience integrating SFMC with Salesforce CRM/Data Cloud/CDP solutions.</li>
<li>Strong understanding of customer lifecycle marketing and omnichannel strategies.</li>
<li>Excellent analytical, troubleshooting, and communication skills.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>5+ years of related experience developing and implementing solutions using middleware.</p>
<p>In-depth working experience developing applications using different programming languages used in ESB.</p>
<p>In-depth knowledge of standards and technologies (JMS, XML, JSON, WSDL, SOAP, REST, HTTP, and SSL/TLS).</p>
<p>Experience with different types of integration patterns.</p>
<p>Sound knowledge of OOP.</p>
<p>Good knowledge of multiple mapping tools.</p>
<p>Stakeholder communication by translating complex technical integration concepts into clear, actionable business insights, and vice versa.</p>
<p>Define integration test scenarios, facilitate User Acceptance Testing (UAT), and help validate that integrated systems meet business and data integrity standards.</p>
<p>Work alongside integration engineers to define API contracts, payload structures (JSON/XML), and endpoints using tools like Postman or Swagger/OpenAPI.</p></p><p></p>
<p><h4>Description</h4>
<p>5+ years of related experience developing and implementing solutions using middleware.</p>
<p>In-depth working experience developing applications using different programming languages used in ESB.</p>
<p>In-depth knowledge of standards and technologies (JMS, XML, JSON, WSDL, SOAP, REST, HTTP, and SSL/TLS).</p>
<p>Experience with different types of integration patterns.</p>
<p>Sound knowledge of OOP.</p>
<p>Good knowledge of multiple mapping tools.</p>
<p>Stakeholder communication by translating complex technical integration concepts into clear, actionable business insights, and vice versa.</p>
<p>Define integration test scenarios, facilitate User Acceptance Testing (UAT), and help validate that integrated systems meet business and data integrity standards.</p>
<p>Work alongside integration engineers to define API contracts, payload structures (JSON/XML), and endpoints using tools like Postman or Swagger/OpenAPI.</p></p><p></p>
<p><h4>Job Description</h4>
<p><strong>5+ years of related experience developing and implementing solutions using middleware.</strong></p>
<p>In-depth working experience developing applications using different programming languages used in ESB.</p>
<p>In-depth knowledge of standard technologies (JMS, XML, JSON, WSDL, SOAP, REST, HTTP, and SSL/TLS).</p>
<p>Experience with different types of integration patterns.</p>
<p>Sound knowledge of OOP.</p>
<p>Good knowledge of multiple mapping tools.</p>
<p>Stakeholder communication by translating complex technical integration concepts into clear, actionable business insights, and vice versa.</p>
<p>Define integration test scenarios, facilitate User Acceptance Testing (UAT), and help validate that integrated systems meet business and data integrity standards.</p>
<p>Work alongside integration engineers to define API contracts, payload structures (JSON/XML), and endpoints using tools like Postman or Swagger/OpenAPI.</p></p><p></p>
<p><h4>Job Description</h4>
<p><strong>5+ years of related experience developing and implementing solutions using middleware.</strong></p>
<p>In-depth working experience developing applications using different programming languages used in ESB.</p>
<p>In-depth knowledge of standard technologies (JMS, XML, JSON, WSDL, SOAP, REST, HTTP, and SSL/TLS).</p>
<p>Experience with different types of integration patterns.</p>
<p>Sound knowledge of OOP.</p>
<p>Good knowledge of multiple mapping tools.</p>
<p>Stakeholder communication by translating complex technical integration concepts into clear, actionable business insights, and vice versa.</p>
<p>Define integration test scenarios, facilitate User Acceptance Testing (UAT), and help validate that integrated systems meet business and data integrity standards.</p>
<p>Work alongside integration engineers to define API contracts, payload structures (JSON/XML), and endpoints using tools like Postman or Swagger/OpenAPI.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>5+ years of related experience developing and implementing solutions using Middleware.<br> In depth working experience developing application using different programminglanguages used in ESB.<br> In depth Knowledge of standard/technologies (JMS, XML, JSON, WSDL, SOAP, REST, HTTP and SSL/TLS).<br> Experience on different types of Integration Patterns.<br> Sound knowledge of OOP.<br> Good Knowledge on multiple mapping tools.<br> Stakeholder Communication by translating complex technical integration concepts into clear, actionable business insights, and vice versa.<br> Define integration test scenarios, facilitate User Acceptance Testing (UAT), and help validate that integrated systems meet business and data integrity standards.<br> Work alongside Integration Engineers to define API contracts, payload structures (JSON/XML), and endpoints using tools like Postman or Swagger/OpenAPI.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>5+ years of related experience developing and implementing solutions using Middleware. In depth working experience developing application using different programming languages used in ESB. In depth Knowledge of standard/technologies (JMS, XML, JSON, WSDL, SOAP, REST, HTTP and SSL/TLS). Experience on different types of Integration Patterns. Sound knowledge of OOP. Good Knowledge on multiple mapping tools.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Stakeholder Communication by translating complex technical integration concepts into clear, actionable business insights, and vice versa. Define integration test scenarios, facilitate User Acceptance Testing (UAT), and help validate that integrated systems meet business and data integrity standards. Work alongside Integration Engineers to define API contracts, payload structures (JSON/XML), and endpoints using tools like Postman or Swagger/OpenAPI.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>5+ years of related experience developing and implementing solutions using Middleware.<br> In depth working experience developing application using different programminglanguages used in ESB.<br> In depth Knowledge of standard/technologies (JMS, XML, JSON, WSDL, SOAP, REST, HTTP and SSL/TLS).<br> Experience on different types of Integration Patterns.<br> Sound knowledge of OOP.<br> Good Knowledge on multiple mapping tools.<br> Stakeholder Communication by translating complex technical integration concepts into clear, actionable business insights, and vice versa.<br> Define integration test scenarios, facilitate User Acceptance Testing (UAT), and help validate that integrated systems meet business and data integrity standards.<br> Work alongside Integration Engineers to define API contracts, payload structures (JSON/XML), and endpoints using tools like Postman or Swagger/OpenAPI.<br></span> </div>
<p>Job Purpose<br>To lead and coordinate all on‑site construction activities for the sulfuric acid expansion project, ensuring that work is executed safely, on schedule, within budget, and to the required quality standards.</p><p>Key Responsibilities</p><ul><li>Develop and implement the site construction execution plan in alignment with the overall project schedule.</li><li>Supervise and direct all site supervisors, engineers, and subcontractor teams, ensuring efficient resource allocation.</li><li>Monitor daily progress, identify bottlenecks, and take corrective actions to maintain the project timeline.</li><li>Enforce strict adherence to health, safety, and environmental regulations across all site operations.</li><li>Coordinate with the project manager, engineering team, and client representatives to resolve technical and interface issues.</li><li>Manage site logistics, including material handling, equipment staging, and temporary facilities.</li><li>Prepare and submit daily, weekly, and monthly progress reports to the project management office.</li><li>Lead site meetings and ensure clear communication among all stakeholders.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB PURPOSE </b> </p>
<p>The Tax Services Specialist at Azadea's Business Services is responsible for executing the tax process and assisting in the preparation of tax returns across all countries of the group. </p>
<p> <b>RESPONSIBILITIES </b> </p>
<ul>
<li> Collect the necessary data for the group's tax filings, including all direct and indirect taxes (Corporate Income Tax, VAT, WHT, etc.) for the relevant countries.</li>
<li> Prepare and maintain the necessary reports and reconciliations for the timely and accurate preparation of tax returns for all direct and indirect taxes for the relevant countries.</li>
<li> Review data, accounting transactions, and supporting documentation to ensure full compliance with the group's tax policies and procedures, as well as local tax legislation for all direct and indirect taxes for the relevant countries.</li>
<li> Collaborate closely with the regional tax team and subordinates on all tax-related queries to ensure the provision of accurate and timely information.</li>
<li> Support the regional tax team in preparing the documents and reconciliations required for tax audits or tax filings conducted at the group level.</li>
<li> Ensure a high level of customer service is delivered and maintained by meeting all internal SLAs and promptly following up on requests, ensuring internal customers are satisfied. </li>
</ul>
<p> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p> <b>LANGUAGE & TECHNICAL SKILLS </b> </p>
<p> <b> <span> Language Proficiency</span> </b> <b> </b> </p>
<ul>
<li>Fluency in English and Arabic. </li>
<li> Fluency in French is a plus. </li>
</ul>
<p> <b>Technical Skills </b> </p>
<ul>
<li> Proficiency in MS Office. </li>
</ul>
<p> <b>EDUCATION </b> </p>
<p>Bachelor s degree in Accounting, or Finance, or a related field. </p>
<p>Master s degree is a plus. </p>
<p> <b>EXPERIENCE </b> </p>
<p>Two to four years of experience in accounting and tax compliance, or a similar role. </p>
<p>Big four or large group experience is a plus. </p>
<p> <b>BEHAVIORAL COMPETENCIES </b> </p>
<p> <b>Customer Focus </b> </p>
<p>Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations. </p>
<p> <b>Plans and Aligns </b> </p>
<p>Plans and prioritizes work to meet commitments aligned with organizational goals. For example, outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work. </p>
<p> <b>Ensures Accountability </b> </p>
<p>Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others. </p>
<p> <b>Collaborates </b> </p>
<p>Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input. </p>
<p> <b>Situational Adaptability </b> </p>
<p>Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early. </p>
<p> <b>Azadea Group is an Equal Employment Employer </b> <i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.</i> </p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Role:</strong> Senior Engineer – ICT / Security /ELV<br> <br> <strong>Education</strong>: Degree in Electrical, Electronics, Telecommunications, or related Engineering discipline<br> <br> <strong>Work Experience:</strong> <br> 8 - 15 Years of experience in ICT/ Security / ELV.<br> Strong design and engineering experience across ICT, Security, and ELV systems.<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul>
<li>Develop and enhance software programs based on the requirements and business needs</li>
<li>Participate in the practical software and database designs that meets both business and technical requirements</li>
<li>Participate in defining the software and database architecture for new solutions</li>
<li>Use software engineering best practices to ensure a high standard of quality for all of the team deliverables</li>
<li>Ensure error-free code within agreed timelines, using the tools, and techniques specified by the Project Manager</li>
<li>Participate in the development and support of different in-house and 3rd party applications</li>
<li>Prepare or assist in preparing the user experience (UX), mock-ups and user interface (UI)</li>
<li>Basic knowledge in HTML, CSS, jQuery, VB.net/C# and webservices</li>
<li>Preferably Experience with MSSQL/TSQL, MVC, and WebApi</li>
</ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">
<ul>
<li>Strong verbal and written communication skills</li>
<li>Basic knowledge in HTML, CSS, JQuery, VB.net/C# and webservices</li>
<li>Preferably Experience with MSSQL/TSQL, MVC, and WebApi</li>
<li>Attention to detail</li>
</ul>
</div>
<p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs. Main Duties and Responsibilities • Identify, develop, and close new business opportunities. • Manage the full sales cycle from prospecting to contract closure. • Build and maintain strong relationships with customers and key stakeholders. • Understand client business requirements and position ERP solutions effectively. • Collaborate with pre-sales and technical teams to deliver tailored demonstrations and proposals. • Achieve and exceed sales targets and KPIs. • Maintain accurate pipeline and forecasting information within CRM systems.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong understanding of ERP systems and business processes.</li><li>Hands-on experience with ERP platforms such as Oracle NetSuite and Microsoft Dynamics 365 is highly desirable.</li><li>Knowledge of Artificial Intelligence (AI) technologies, use cases, and business applications is considered an advantage.</li><li>Proven track record of achieving sales targets.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>Self-motivated and customer-focused mindset.</li></ul>
<p><h4>Position summary</h4>
<p>Assist in the management of rooms inventory to maximize cluster rooms revenue as well as maintain accurate reservation system information. Assist in the preparation of the agenda and other supporting documents for sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating with rate restrictions and strategy to properties. Assist with account diagnostics and monitoring transient and group inventory to ensure straight-line availability. Assist in the implementation of hotel sales strategies in the reservation and inventory systems. Escalate technical questions relating to the reservations and property management systems to the correct support desk in a timely manner. Monitor the compliance with and participation in company promotions and eCommerce channels.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Description</h4>
<p>Lead end-to-end delivery of Microsoft infrastructure services including deployment, support, optimization, and migration projects.</p>
<p>Serve as the technical escalation point for complex issues across Exchange, Active Directory, SQL Server, and Windows Server environments.</p>
<p>Maintain hands-on involvement in on-premise server environments, including troubleshooting, configuration, and performance optimization.</p>
<p>Design and execute migration strategies (on-prem to on-prem, on-prem to hybrid/cloud) with minimal service disruption.</p>
<h4>Microsoft platform expertise</h4>
<p>Architect, deploy, and support:</p>
<ul>
<li>Microsoft Exchange (on-prem and hybrid)</li>
<li>Active Directory, Group Policy, DNS, DHCP</li>
<li>SQL Server (installation, configuration, maintenance, and performance tuning)</li>
</ul>
<p>Ensure systems are secure, scalable, and aligned with Microsoft best practices.</p>
<h4>Required qualifications & experience</h4>
<h4>Mandatory experience</h4>
<p>Minimum 6-7 years of hands-on experience in Microsoft enterprise technologies.</p>
<p>Deep expertise in:</p>
<ul>
<li>Microsoft Exchange (setup, support, troubleshooting, and migration)</li>
<li>Active Directory (design, administration, and recovery)</li>
<li>SQL Server (installation, configuration, support)</li>
</ul>
<p>Strong on-premise server experience — hands-on exposure is mandatory.</p>
<p>Proven experience delivering and supporting enterprise-scale environments.</p></p><p></p>
<p><h4>Description</h4>
<p>Lead end-to-end delivery of Microsoft infrastructure services including deployment, support, optimization, and migration projects.</p>
<p>Serve as the technical escalation point for complex issues across Exchange, Active Directory, SQL Server, and Windows Server environments.</p>
<p>Maintain hands-on involvement in on-premise server environments, including troubleshooting, configuration, and performance optimization.</p>
<p>Design and execute migration strategies (on-prem to on-prem, on-prem to hybrid/cloud) with minimal service disruption.</p>
<h4>Microsoft platform expertise</h4>
<p>Architect, deploy, and support:</p>
<ul>
<li>Microsoft Exchange (on-prem and hybrid)</li>
<li>Active Directory, Group Policy, DNS, DHCP</li>
<li>SQL Server (installation, configuration, maintenance, and performance tuning)</li>
</ul>
<p>Ensure systems are secure, scalable, and aligned with Microsoft best practices.</p>
<h4>Required qualifications & experience</h4>
<h4>Mandatory experience</h4>
<p>Minimum 6-7 years of hands-on experience in Microsoft enterprise technologies.</p>
<p>Deep expertise in:</p>
<ul>
<li>Microsoft Exchange (setup, support, troubleshooting, and migration)</li>
<li>Active Directory (design, administration, and recovery)</li>
<li>SQL Server (installation, configuration, support)</li>
</ul>
<p>Strong on-premise server experience — hands-on exposure is mandatory.</p>
<p>Proven experience delivering and supporting enterprise-scale environments.</p></p><p></p>
<p> <strong>Senior Consultant, eDiscovery, Forensics Technology </strong> </p>
<p> <strong> </strong> </p>
<p>Successful organizations depend on their reputation for keeping promises, respecting laws and behaving ethically to maintain stakeholder trust. EY Forensic & Integrity Services professionals help organizations protect and restore enterprise and financial reputation. We assist companies and their legal counsel to investigate facts, resolve disputes and manage regulatory challenges. We put integrity at the heart of compliance programs to help better manage ethical and reputational risks.</p>
<p> </p>
<p>Embracing integrity means doing what you say you will do, with unerring commitment. This can make it easier to attract and retain talented people and harness their skills to grow your business. A foundation built on integrity is critical because today s talent values purpose-driven organizations. It can also help you develop stronger partnerships with suppliers and work more effectively with employees, investors, regulators and influencers. Our integrated approach ranges from enhancements in areas of perceived weakness or issues including governance, controls, culture and data insights to full organizational design and structural implementation.</p>
<p> <strong> </strong> </p>
<p> <strong>The opportunity</strong> </p>
<p> </p>
<p>EY s rapidly growing Forensic Technology team forms part of the Forensic & Integrity Services practice and specializes in forensic technology services encompassing Digital Forensics and eDiscovery. Using state of the art tools, our teams support clients with compliance management, fraud detection and investigation, and assist clients in responding to litigation, cyber-related incidents, and regulatory inquiries. Since we work with such a diverse portfolio of clients across industries, you can expect to take on a wide range of technology challenges, making this a great place to develop your technical and business knowledge. Our Forensic Technology lab provides cutting edge forensic technology infrastructure and tools necessary to accelerate the fact-finding process in diverse scenarios.</p>
<p> </p>
<p> <strong>Your key responsibilities</strong> </p>
<p> <strong> </strong> </p>
<p>EY s Forensic Technology team is a group of technical specialists that practice the full life cycle of data management from the early stages of data scoping and capture, to its management, analysis and reporting. The nature of our work typically requires working with large data-sets from disparate data sources to support fraud investigations and disputes for our clients covering a range of industries. This is achieved by combining deep forensic investigation knowledge with advanced data analytics techniques such as investigative data linking, social network analysis, statistics, and machine learning</p>
<p> </p>
<p> <strong>To qualify for the role, you must have</strong> </p>
<p> <strong> </strong> </p>
<ul>
<li>Minimum of four plus years of experience in the Forensic technology domain</li>
<li>Experience in data collection and/or host-based forensics and working knowledge of tools such as EnCase, Cellebrite, Axiom and Oxygen</li>
<li>Experience in using eDiscovery tools such as Relativity, Reveal, NUIX and other eDiscovery platforms</li>
<li>Experience in Server, AWS, Azure and/or Office 365 collections and investigation</li>
<li>Ability to take large sums of data and analyse and visualize the data using industry standard technologies</li>
<li>Bachelor s degree in computer science or a related field</li>
</ul>
<p> <strong> </strong> </p>
<p> <strong>Ideally, you ll also have</strong> </p>
<p> <strong> </strong> </p>
<p> </p>
<ul>
<li>Track record with a leading consulting firm in the MENA region</li>
<li>Languages: English and Arabic</li>
</ul>
<p> </p>
<p> <strong>What we look for</strong> </p>
<p> </p>
<p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p>
<p> </p>
<p><br></p>
<p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About the Role</span><p><span>We’re hiring for one of our clients in the <strong>United States, Europe, and the Gulf region</strong> for a <strong>Business Development Director – BPO</strong>. This is a <strong>remote opportunity</strong> for an experienced business development leader with a strong track record in the BPO industry.</span></p><br><p><span>In this role, you’ll lead business development activities across key international markets, focusing on winning new clients, growing revenue, and supporting business expansion.</span></p><br><p><span>You’ll be responsible for driving the full sales cycle and developing new business opportunities for BPO services, including <strong>customer service, technical support, HRO, and Agentic AI support services</strong>, with a focus on the <strong>healthcare, retail, and telecommunications sectors</strong>.</span></p><br><span>Key Responsibilities</span><ul><li><p><span>Develop and execute business development strategies across the United States, Europe, and Gulf markets.</span></p><br></li><li><p><span>Identify, engage, and acquire new clients within the healthcare, retail, and telecommunications sectors.</span></p><br></li><li><p><span>Build and manage a strong pipeline of qualified business opportunities.</span></p><br></li><li><p><span>Manage the full sales cycle, from prospecting and client meetings to proposals, negotiations, and contract signing.</span></p><br></li><li><p><span>Build and maintain strong relationships with senior decision-makers, strategic partners, and prospective clients.</span></p><br></li><li><p><span>Work closely with internal teams to develop tailored BPO solutions, commercial proposals, and pricing.</span></p><br></li><li><p><span>Lead, coach, and manage the business development team to achieve individual and company targets.</span></p><br></li><li><p><span>Maintain accurate sales forecasts, pipeline updates, and business development performance reports.</span></p><br></li><li><p><span>Represent the company at relevant client meetings, conferences, industry events, and networking opportunities.</span></p><br></li><li><p><span>Monitor market trends and identify new opportunities for growth within the BPO and AI-enabled services landscape.</span></p><br></li></ul><span>Requirements</span><ul><li><p><span>Minimum of <strong>10 years of business development experience</strong>, including strong experience within the <strong>BPO industry</strong>.</span></p><br></li><li><p><span>Proven track record of winning new BPO clients and achieving revenue targets.</span></p><br></li><li><p><span>Strong understanding of BPO services, solutions, and commercial models.</span></p><br></li><li><p><span>Experience selling BPO services to clients in the <strong>United States, Europe, and/or the Gulf region</strong>.</span></p><br></li><li><p><span>Strong understanding of market trends, including the growing role of <strong>AI and Agentic AI within the BPO industry</strong>.</span></p><br></li><li><p><span>Previous experience leading or managing a business development or sales team.</span></p><br></li><li><p><span>Excellent communication, presentation, negotiation, and relationship-management skills.</span></p><br></li><li><p><span>Strong ability to engage and influence senior-level stakeholders and decision-makers.</span></p><br></li><li><p><span>Bachelor’s degree in Business, Marketing, or a related field is preferred.</span></p><br></li></ul><span>Preferred Qualifications</span><ul><li><p><span>An established network of potential clients and senior decision-makers within the target markets.</span></p><br></li><li><p><span>Strong connections within the healthcare, retail, or telecommunications industries.</span></p><br></li><li><p><span>Experience selling multiple BPO service lines, including customer service, technical support, HRO, or AI-enabled support services.</span></p><br></li><li><p><span>Experience working across international markets and managing complex enterprise sales cycles.</span></p><br></li><li><p><span>Strong commercial mindset with the ability to identify, develop, and convert high-value business opportunities.</span></p><br></li></ul><span>What We Offer</span><ul><li><p><span>A <strong>remote working opportunity</strong> with exposure to international markets.</span></p><br></li><li><p><span>The opportunity to play a key role in driving business growth across the United States, Europe, and the Gulf region.</span></p><br></li><li><p><span>A senior leadership position with significant ownership of business development strategy and revenue growth.</span></p><br></li><li><p><span>The opportunity to work with evolving BPO solutions, including AI-enabled and Agentic AI support services.</span></p><br></li><li><p><span>A dynamic environment focused on growth, client acquisition, and market expansion.</span></p><br></li></ul><span>Join Our Team</span><p><span>If you’re an experienced <strong>BPO business development leader</strong> with a proven ability to win new clients, build strong commercial relationships, and drive revenue growth across international markets, we’d love to hear from you.</span></p><br><p><span>Apply today and take the next step in leading business development across the <strong>US, Europe, and Gulf markets</strong>.</span></p><br> </div>