Telesales Jobs in Jordan
769 Jobs Found
<p><h4>Description</h4>
<p>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.</p>
<p>You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.</p>
<p>This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.</p>
<ul>
<li>Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools</li>
<li>Build AI agents that automate customer service, operations, sales, reporting, and internal business processes</li>
<li>Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications</li>
<li>Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data</li>
<li>Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks</li>
<li>Develop AI-powered assistants, chatbots, and internal copilots for business users</li>
<li>Build automated reporting, monitoring, and business intelligence workflows</li>
<li>Conduct workflow discovery sessions and identify automation opportunities across departments</li>
<li>Create technical documentation, architecture diagrams, and deployment guidelines</li>
<li>Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability</li>
<li>Collaborate with designers, strategists, and developers to deliver AI-powered business solutions</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Have 3+ years of experience building workflow automation, integrations, or digital business systems</li>
<li>Have hands-on experience with n8n, Make.com, Zapier, or similar automation platforms</li>
<li>Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies</li>
<li>Understand prompt engineering, AI orchestration, and agent-based systems</li>
<li>Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations</li>
<li>Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools</li>
<li>Have experience working with structured and unstructured data</li>
<li>Have basic programming knowledge in JavaScript, Python, or TypeScript</li>
<li>Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks</li>
<li>Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems</li>
<li>Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies</li>
<li>Have built customer service, sales, HR, finance, or operations AI agents</li>
<li>Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications</li>
<li>Think in systems and enjoy simplifying complex business processes</li>
<li>Communicate clearly and take ownership of delivery</li>
<li>Have strong troubleshooting and problem-solving skills</li>
<li>Are comfortable working directly with clients and stakeholders</li>
<li>Can deliver production-ready AI and automation solutions that create measurable operational efficiencies</li>
<li>Have a track record of reducing manual processes through intelligent automation</li>
<li>Can design scalable automation frameworks that can be reused across multiple projects and clients</li>
<li>Continuously identify opportunities to introduce AI and automation into business operations</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.</p>
<p>You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.</p>
<p>This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.</p>
<ul>
<li>Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools</li>
<li>Build AI agents that automate customer service, operations, sales, reporting, and internal business processes</li>
<li>Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications</li>
<li>Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data</li>
<li>Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks</li>
<li>Develop AI-powered assistants, chatbots, and internal copilots for business users</li>
<li>Build automated reporting, monitoring, and business intelligence workflows</li>
<li>Conduct workflow discovery sessions and identify automation opportunities across departments</li>
<li>Create technical documentation, architecture diagrams, and deployment guidelines</li>
<li>Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability</li>
<li>Collaborate with designers, strategists, and developers to deliver AI-powered business solutions</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Have 3+ years of experience building workflow automation, integrations, or digital business systems</li>
<li>Have hands-on experience with n8n, Make.com, Zapier, or similar automation platforms</li>
<li>Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies</li>
<li>Understand prompt engineering, AI orchestration, and agent-based systems</li>
<li>Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations</li>
<li>Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools</li>
<li>Have experience working with structured and unstructured data</li>
<li>Have basic programming knowledge in JavaScript, Python, or TypeScript</li>
<li>Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks</li>
<li>Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems</li>
<li>Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies</li>
<li>Have built customer service, sales, HR, finance, or operations AI agents</li>
<li>Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications</li>
<li>Think in systems and enjoy simplifying complex business processes</li>
<li>Communicate clearly and take ownership of delivery</li>
<li>Have strong troubleshooting and problem-solving skills</li>
<li>Are comfortable working directly with clients and stakeholders</li>
<li>Can deliver production-ready AI and automation solutions that create measurable operational efficiencies</li>
<li>Have a track record of reducing manual processes through intelligent automation</li>
<li>Can design scalable automation frameworks that can be reused across multiple projects and clients</li>
<li>Continuously identify opportunities to introduce AI and automation into business operations</li>
</ul></p><p></p>
<p><h4>About Octopus by RTG</h4>
<p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p>
<h4>Job overview</h4>
<p>The Digital Marketing, CRM & Loyalty Lead will be responsible for driving app marketing initiatives, CRM and lifecycle marketing programs, loyalty operations, data analysis and reporting, and managing relationships with key vendors and stakeholders.</p>
<h4>Key responsibilities</h4>
<p><strong>App marketing & campaign management (40%)</strong><br>
Execute campaigns across the mobile application.<br>
Manage offer builds, push notifications, in-app content, and delivery channel activations.</p>
<p><strong>CRM & lifecycle marketing (25%)</strong><br>
Develop automated CRM programs across onboarding, engagement, retention, and reactivation.<br>
Manage CRM agency relationships from briefing through execution and performance review.</p>
<p><strong>Loyalty program management (20%)</strong><br>
Own loyalty program operations, including earn/burn mechanics, reward catalog, point thresholds, and expiry policies.<br>
Plan and execute booster campaigns on both the burn side (discounted redemptions) and earn side (point multipliers) to drive engagement and redemption rates.</p>
<p><strong>Data & reporting (15%)</strong><br>
Write and maintain BigQuery SQL across transactional app data, GA4 event data, and CRM platform exports.<br>
Build dashboards for stakeholders and senior leadership using Python, Looker Studio, and in-house web tooling.<br>
Prepare monthly leadership reports, including Excel-based reporting where required.<br>
Conduct incremental sales analysis for offers and campaigns, including methodology design, control group selection, baseline construction, and accounting for halo effects.</p>
<p><strong>Vendor & stakeholder management</strong><br>
Act as the primary contact for the loyalty platform vendor, CRM agency, app development partner, MMP, and analytics providers.<br>
Coordinate cross-functional alignment with Marketing, Operations, Finance, Legal, and Technology teams.</p>
<h4>Requirements</h4>
<ul>
<li>Experience in digital marketing, CRM, loyalty programs, or customer engagement.</li>
<li>Hands-on experience executing app marketing campaigns, including push notifications, in-app content, offers, and channel activations.</li>
<li>Experience developing and managing CRM and lifecycle marketing programs across onboarding, engagement, retention, and reactivation.</li>
<li>Experience working with CRM agencies and managing campaign execution and performance reviews.</li>
<li>Knowledge of loyalty program operations, including earn/burn mechanics, reward structures, point management, and redemption campaigns.</li>
<li>Experience planning and executing customer engagement and loyalty initiatives.</li>
<li>Strong SQL skills with experience working on large datasets (BigQuery preferred).</li>
<li>Experience analyzing transactional, CRM, and customer behavior data.</li>
<li>Experience with Google Analytics 4 (GA4).</li>
<li>Experience building dashboards and reports using tools such as Looker Studio and Python.</li>
<li>Ability to perform campaign performance analysis and measure incremental sales impact.</li>
<li>Experience working with control groups, baseline analysis, and campaign measurement methodologies.</li>
<li>Experience managing external vendors and agency partners.</li>
<li>Strong stakeholder management skills with the ability to collaborate across Marketing, Operations, Finance, Legal, and Technology teams.</li>
</ul></p><p></p>
<p><h4>About Octopus by RTG</h4>
<p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p>
<h4>Job overview</h4>
<p>The Digital Marketing, CRM & Loyalty Lead will be responsible for driving app marketing initiatives, CRM and lifecycle marketing programs, loyalty operations, data analysis and reporting, and managing relationships with key vendors and stakeholders.</p>
<h4>Key responsibilities</h4>
<p><strong>App marketing & campaign management (40%)</strong><br>
Execute campaigns across the mobile application.<br>
Manage offer builds, push notifications, in-app content, and delivery channel activations.</p>
<p><strong>CRM & lifecycle marketing (25%)</strong><br>
Develop automated CRM programs across onboarding, engagement, retention, and reactivation.<br>
Manage CRM agency relationships from briefing through execution and performance review.</p>
<p><strong>Loyalty program management (20%)</strong><br>
Own loyalty program operations, including earn/burn mechanics, reward catalog, point thresholds, and expiry policies.<br>
Plan and execute booster campaigns on both the burn side (discounted redemptions) and earn side (point multipliers) to drive engagement and redemption rates.</p>
<p><strong>Data & reporting (15%)</strong><br>
Write and maintain BigQuery SQL across transactional app data, GA4 event data, and CRM platform exports.<br>
Build dashboards for stakeholders and senior leadership using Python, Looker Studio, and in-house web tooling.<br>
Prepare monthly leadership reports, including Excel-based reporting where required.<br>
Conduct incremental sales analysis for offers and campaigns, including methodology design, control group selection, baseline construction, and accounting for halo effects.</p>
<p><strong>Vendor & stakeholder management</strong><br>
Act as the primary contact for the loyalty platform vendor, CRM agency, app development partner, MMP, and analytics providers.<br>
Coordinate cross-functional alignment with Marketing, Operations, Finance, Legal, and Technology teams.</p>
<h4>Requirements</h4>
<ul>
<li>Experience in digital marketing, CRM, loyalty programs, or customer engagement.</li>
<li>Hands-on experience executing app marketing campaigns, including push notifications, in-app content, offers, and channel activations.</li>
<li>Experience developing and managing CRM and lifecycle marketing programs across onboarding, engagement, retention, and reactivation.</li>
<li>Experience working with CRM agencies and managing campaign execution and performance reviews.</li>
<li>Knowledge of loyalty program operations, including earn/burn mechanics, reward structures, point management, and redemption campaigns.</li>
<li>Experience planning and executing customer engagement and loyalty initiatives.</li>
<li>Strong SQL skills with experience working on large datasets (BigQuery preferred).</li>
<li>Experience analyzing transactional, CRM, and customer behavior data.</li>
<li>Experience with Google Analytics 4 (GA4).</li>
<li>Experience building dashboards and reports using tools such as Looker Studio and Python.</li>
<li>Ability to perform campaign performance analysis and measure incremental sales impact.</li>
<li>Experience working with control groups, baseline analysis, and campaign measurement methodologies.</li>
<li>Experience managing external vendors and agency partners.</li>
<li>Strong stakeholder management skills with the ability to collaborate across Marketing, Operations, Finance, Legal, and Technology teams.</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Regulatory Affairs Manager supports the Head of Regulatory Affairs & Compliance in managing ZainTECH's regulatory footprint across the GCC and wider Middle East.<br> The role monitors, interprets, and operationalizes the regulatory frameworks applicable to ZainTECH's ICT businesses — including cloud services, cybersecurity and managed security services, artificial intelligence, data and analytics, digital solutions, and technology resale and licensing — and ensures that regulatory obligations are identified, tracked, and embedded into business operations across all markets in which ZainTECH and its subsidiaries operate.<br> The role acts as a first point of contact for regulatory queries from the business, manages licensing and authorization matters, supports engagement with sector regulators, and maintains the function's regulatory obligation registers and horizon-scanning processes.<br> Responsibilities: Regulatory Monitoring & Horizon Scanning Monitor legislative and regulatory developments relevant to ICT, cloud, cybersecurity, AI, data protection, and digital services across ZainTECH's operating markets (including UAE, KSA, Kuwait, Bahrain, Jordan, Iraq, and Egypt) and assess their impact on the business.<br> Maintain and update the regulatory obligations register / compliance universe, mapping applicable mandates to business lines, legal entities, and owners, and supporting periodic prioritization reviews.<br> Prepare regulatory impact assessments, briefing notes, and alerts for the Head of Regulatory Affairs & Compliance, the Chief Legal & Regulatory Affairs Officer, and business stakeholders.<br> Licensing & Authorisations Manage the lifecycle of licences, registrations, permits, and authorizations required for ZainTECH's activities across its markets (including telecom/ICT licences, cloud service provider registrations, cybersecurity and managed security operations centre licensing, and sector-specific approvals).<br> Prepare, submit, and track licence applications, renewals, amendments, and periodic regulatory filings, ensuring deadlines are met and conditions of licence are complied with.<br> Assess licensing and localisation requirements for new products, services, and market entries, and advise the business on regulatory feasibility and structuring options.<br> Regulator Engagement Support day-to-day engagement with sector regulators and authorities across the region (e.<br>g., TDRA in the UAE; CST, NCA, and SDAIA in Saudi Arabia; CITRA in Kuwait; TRA in Bahrain; TRC in Jordan; CMC in Iraq; and NTRA in Egypt), including correspondence, information requests, inspections, and audits.<br> Prepare responses to regulatory consultations and support policy advocacy positions in coordination with the Head of Regulatory Affairs & Compliance and, where relevant, Zain Group regulatory teams.<br> Build and maintain constructive working relationships with regulators, industry bodies, and local counsel across the region.<br> Regulatory Advisory to the Business Act as a trusted advisor to sales, presales, product, and delivery teams on regulatory requirements affecting deals and solutions — including data residency and localisation, cross-border data transfers, cybersecurity controls, outsourcing rules applicable to regulated clients (e.<br>g., banking and government sectors), and in-country presence requirements.<br> Review bids, RFP responses, and contractual commitments for regulatory risk in coordination with the legal team, and advise on regulatory representations, warranties, and compliance clauses.<br> Support regulatory due diligence for new ventures, partnerships, acquisitions, and market entries.<br> Compliance Operations & Reporting Support the design and implementation of compliance frameworks, policies, and procedures that give effect to regulatory obligations, in coordination with the compliance, data protection, and information security functions.<br> Track remediation of regulatory gaps and findings, and prepare periodic regulatory compliance reporting for management and governance committees.<br> Develop and deliver regulatory awareness and training materials for business teams.<br> Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Minimum 5–7 years of regulatory affairs experience, of which a significant portion must be in the ICT, telecommunications, cloud, or technology sector.<br> Demonstrable experience with ICT and technology regulation across the GCC and wider Middle East, including licensing regimes, data protection and data residency laws, cybersecurity regulation, and cloud computing frameworks.<br> Established familiarity with regional regulators and frameworks — e.<br>g., TDRA (UAE), CST / NCA / SDAIA (KSA), CITRA (Kuwait), TRA (Bahrain), TRC (Jordan), and NTRA (Egypt) — and with emerging AI governance instruments in the region.<br> Experience managing licence applications, regulatory filings, and regulator relationships; experience in a multi-country or group environment is strongly preferred.<br> Fluency in English is required; professional proficiency in Arabic is strongly preferred given the regional regulator landscape.<br> Strong analytical and interpretation skills — able to translate regulatory text into clear, practical guidance for commercial teams.<br> Excellent drafting skills for regulatory submissions, briefing notes, and consultation responses.<br> Sound judgement and risk-based prioritisation; able to distinguish material regulatory risk from noise.<br> Strong stakeholder management across legal, compliance, business, and group functions, and credibility with regulators.<br> Bachelor's degree in Law, or in a relevant discipline (e.<br>g., public policy, telecommunications, engineering) combined with substantial regulatory experience; a legal qualification or postgraduate degree is an advantage.<br></span> </div>
<h2 class="h5">Job description</h2>
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Chief Accountant (Manufacturing) , Amman
<ul>
<li><span>Posting Date</span>: 10/09/2026</li> <li><span>Ref</span>: JOR-454 </li> <li><span>Position</span>: Chief Accountant (Manufacturing) , Amman</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman</li>
<li> </li><li><span>Sector</span>: Manufacturing</li> <li><span>Years of Experience</span> 7 plus</li>
<li> </li><li><span>Qualification</span>: BA Finance or Accounting </li> <li><span>Salary</span>: JOD 1500 monthly </li> <li><span>Workdays</span>: 5</li> <li> </li><li><span>Description</span>:
We are seeking an experienced, detail-oriented Chief Accountant to manage end-to-end accounting operations and financial reporting for our manufacturing facility in Amman, Jordan. Reporting directly to the General Manager (GM), the Chief Accountant will oversee General Ledger (GL) activities, production cost tracking, inventory control, and financial statement preparation.<br> The ideal candidate brings over 7 years of solid accounting experience within an industrial or manufacturing environment, alongside hands-on proficiency in Tier-1 ERP platforms (SAP, Oracle, or Microsoft Dynamics)<br> Key Responsibilities<br>
General Ledger & Financial Closing<br>
Direct full-cycle accounting operations across Accounts Payable, Accounts Receivable, Fixed Assets, and General Ledger reconciliations.<br>
Lead timely and accurate month-end and year-end closing processes, generating trial balances, journal vouchers, and complete financial statements for the General Manager.<br>
Conduct regular bank reconciliations, vendor statement reviews, and intercompany balance verifications.<br>
Manufacturing Cost Accounting & Inventory Control<br>
Oversee factory cost accounting processes, tracking raw material consumption, direct labor, overhead allocations, and work-in-progress (WIP) valuation.<br>
Perform variance analysis on production yield, standard vs. actual costs, and scrap/wastage levels in close coordination with plant operations.<br>
Supervise regular physical inventory counts and reconcile physical stocks with ERP inventory records.<br>
ERP Systems & Reporting<br>
Drive the daily operation and financial integrity of advanced ERP platforms (SAP, Oracle, or Microsoft Dynamics).<br>
Maintain robust internal controls and standardized accounting documentation within the ERP environment.<br>
Generate management reporting packs, cash flow statements, and operational expense summaries to guide executive decision-making.<br>
Tax & Statutory Compliance<br>
Ensure full compliance with Jordanian tax laws, including General Sales Tax (GST/VAT), Income Tax, Withholding Tax, and Social Security filings.<br>
Act as the main liaison for external and internal auditors, preparing required audit files, working papers, and statutory disclosures.<br>
Candidate Qualifications & Requirements<br>
Experience: 7+ years of progressive accounting experience, with substantial direct exposure to a manufacturing or production environment.<br>
ERP Mastery: Practical, hands-on experience using Tier-1 ERP systems such as SAP, Oracle, or Microsoft Dynamics is strictly required.<br>
Languages: Professional fluency in English (very good to fluent) alongside native or fluent Arabic.<br>
Cost Accounting Knowledge: Strong understanding of manufacturing costing methods, Bills of Materials (BOM), and inventory accounting standards.<br>
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<h2 class="h5">Job description</h2>
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<span>This role caters for the Zain Cash acceptance and partners’ network, its primary function is to make sure that our partners are aware of the service and its elements and that customers are kept abreast of an updated Zain Cash partners list through Zain Cash channel Key Responsibilities: Resolve issues concerned with partners that’s related to Zain Cash operational processes.<br> Work in coordination with sales to acquire high value (merchants, corporate).<br> Prepare daily/weekly/monthly/quarterly/etc.<br> reporting measuring Zain Cash KPIs.<br> Ensure that all Zain Cash BTL/marketing materials are being steadily available with the partners.<br> Support in preparing proposals and contracts to merchants.<br> Communicate and work with other Zain Cash internal stakeholders (IT, compliance, legal, and finance) to make sure that Business KPIs are being met.<br> Support partners with Zain Cash application and other digital channels and necessary training.<br> Identifying and communicating liabilities to responsible parties and ensuring that only authorized parties’ access and/or modify systems, applications, and information.<br> Make sure customer contracts are checked and archived according to CBJ rules.<br> Handling customer inquiries and complaints.<br> Managing corporate inquiries and complaints.<br> Supervise & validate the requests and the daily work over relative corporates and services.<br> Gathering market requirements to comply with technology updates.<br> Develop and update business cycle related to operation.<br> Responsible to train customer care team and any related teams with Zain Cash products and services.<br> Perform other duties related to the job assigned by the direct supervisor.<br> Assessing organizational security threats and their impact and taking actions to eliminate/reduce risk areas.<br> Setting security controls according to the confidentiality and sensitivity levels and reporting security breaches.<br> Make sure Zain Cash services are available for Zain Cash agents 24/7.<br> Keep related teams and portals updated with new Zain Cash services and information.<br> Identifying and communicating liabilities to responsible parties and ensuring that only authorized parties’ access and/or modify systems, applications, and information.<br> Assessing organizational security threats and their impact and taking actions to eliminate/reduce risk areas.<br> Setting security controls according to the confidentiality and sensitivity levels and reporting security breaches.<br> Performing other duties related to the job as assigned by the direct supervisor.<br> Bachelor’s degree in business administration or any related field 0-4 years of relevant experience.<br> Preferred Skills Good understanding about digital wallets Quick to learn.<br> Attention to Detail</span> </div>
<p>Proudly voted a Great Place to Work , we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies. We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big! Meet the team! Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team. As a Product Operations Lead, you will partner closely with Product Leadership to translate product strategy into scalable operational practices that drive alignment, efficiency, and measurable business outcomes. You will establish and continuously improve product operating models, governance frameworks, and cross-functional processes that enable Product, Engineering, Commercial, Marketing, and Customer-facing teams to work effectively toward shared goals. Acting as a trusted partner to stakeholders across the organization, you will drive collaboration, facilitate informed decision-making through data and insights, and ensure clear communication of product priorities, roadmaps, and outcomes. You will lead product enablement initiatives, support successful product launches and adoption, develop performance metrics and reporting frameworks, and identify opportunities to streamline workflows through process optimization and automation. By championing operational excellence, customer-centricity, and continuous improvement, you will help create an environment where product teams can scale efficiently, deliver value consistently, and maximize the impact of the product portfolio. Help us shape the future of communication by: Leading and continuously improving product operations frameworks, governance, and ways of working across Product teams. Owning and optimizing product planning processes, roadmap reviews, prioritization workflows, and operational cadences. Establishing scalable operational practices that improve alignment, transparency, delivery predictability, and execution quality. Driving standardization of product reporting, KPIs, operational dashboards, and decision-support insights. Identifying operational inefficiencies and implementing process improvements to increase team effectiveness and focus. Promoting adoption of AI tools, automation, and operational best practices to improve workflows, reporting, documentation, and knowledge sharing. Partnering closely with Product, Engineering, Design, Commercial, Customer Success, Support, Presales, and Marketing teams to ensure strong operational alignment. Acting as a central point of coordination between business and product organizations. Facilitating communication of product priorities, roadmap updates, launches, and operational initiatives across stakeholders. Supporting leadership teams with operational insights, strategic reporting, and executive-ready communications. Leading Product Enablement initiatives that help internal teams effectively position, support, and adopt product capabilities. Supporting product launches, feature rollouts, demos, and internal readiness activities. Translating complex product functionality into clear messaging, use cases, enablement materials, and customer value narratives. Partnering with Commercial and Marketing teams to improve product awareness, adoption, and customer engagement. Helping identify and remove adoption barriers impacting internal teams or customers. Synthesizing customer feedback, product analytics, sales insights, and market trends into actionable recommendations. Identifying product usage patterns, operational gaps, and growth opportunities that can influence product strategy and commercial outcomes</p><p><strong>Desired Candidate Profile</strong></p><p>5+ years of experience in Product Operations, Product Management, Product Enablement, Product Marketing, Presales, Solution Consulting, or related roles. Proven experience leading or scaling operational processes within Product or SaaS organizations. Strong understanding of product lifecycle management, product delivery processes, and cross-functional collaboration. Experience working closely with Product, Engineering, and Commercial teams in fast-paced environments. Strong analytical and problem-solving capabilities with the ability to translate insights into actionable outcomes. Excellent communication, facilitation, and stakeholder management skills. Demonstrated ability to drive initiatives independently and influence cross-functional teams. Bachelor s degree or equivalent practical experience. Experience in SaaS or CPaaS environments is a strong advantage.</p><p><strong>Craft and Toolkit:</strong></p><ul><li>Product Operations & Process Optimization</li><li>Strategic Planning & Execution</li><li>Cross-Functional Leadership</li><li>Product Enablement & Adoption</li><li>Operational Excellence & Governance</li><li>Data Analysis & Insight Generation</li><li>Communication & Executive Storytelling</li><li>Stakeholder Management & Influence</li><li>Solutioning & Product Demonstrations</li><li>AI Tools & Workflow Automation</li><li>Customer-Centric Mindset</li><li>Proactive, ownership-driven approach</li></ul><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Jeeny Jeeny is a mobile application that eases daily commuting and transportation.<br> Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions.<br> At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.<br> About the Role As an Operations Executive at Jeeny, you will be key to growing our business-to-business fleet.<br> Conduct on-boarding and ongoing training for operations teams, dispatchers, and drivers on operational processes, and Partner closely with Sales, Account Management, Driver Operations, Product, Customer Support, and Finance teams to ensure successful onboarding, seamless service delivery, and continuous account growth.<br> If you are an exceptional operations person who loves identifying new business opportunities, this role is built for you.<br> Key Responsibilities: Capacity Planning: Forecast demand and plan driver supply, fleet allocation, shift structures, and operational coverage to ensure service levels are consistently met.<br> Team Management: Support the B2B Operations team, fostering a high-performance culture focused on execution, accountability, and continuous improvement.<br> Training Sessions: Conduct on-boarding and ongoing training for operations teams, dispatchers, and drivers on operational processes, service standards, and SOP compliance.<br> Perform regular quality audits and spot checks.<br> Quality & Service Excellence: Ensure accurate customer account configurations, ride scheduling, pricing, service availability, and operational data.<br> Monitor service quality and proactively resolve operational issues.<br> Customer & Cross-Functional Collaboration: Partner closely with Sales, Account Management, Driver Operations, Product, Customer Support, and Finance teams to ensure successful on-boarding, seamless service delivery, and continuous account growth.<br> Operational Reporting: Track and analyse KPIs, prepare performance reports, identify trends, and recommend data-driven initiatives to improve operational efficiency and customer experience.<br> Vendor & Fleet Management: Coordinate with fleet partners and drivers to ensure sufficient vehicle availability, compliance with operational standards, and consistent service quality.<br> Conduct Interviews: Lead the end-to-end hiring process for the B2B Operations team, including interviewing, on-boarding, and performance management.<br> Why Join Jeeny?<br> Be part of one of the leading mobility platforms in the region.<br> Work in a dynamic and collaborative environment.<br> Opportunity to lead impactful finance initiatives and process improvements.<br> Career growth and professional development opportunities.<br> A minimum of 2-4 years of experience in mobility, ride-hailing, logistics, transportation, or B2B operations.<br> Proficiency in English is essential.<br> Arabic is highly preferred.<br> Analytical Mindset: Strong ability to analyze operational data, identify trends, and make data-driven decisions to improve performance.<br> Leadership Skills: Proven experience leading operational teams with a structured, solution-oriented approach.<br> Technical Proficiency: Comfortable using operational dashboards, Excel/Google Sheets, CRM systems, and reporting tools.<br> SQL knowledge is a plus.<br> Problem-Solving Skills: Ability to identify operational challenges, prioritize effectively, and implement scalable solutions.<br> Stakeholder Management: Excellent communication skills with the ability to manage corporate clients, fleet partners, and cross-functional teams.<br> Operational Excellence: Strong understanding of service-level agreements (SLAs), dispatch operations, route optimisation, and ride fulfilment.<br> Agility & Adaptability: Comfortable working in a fast-paced environment, managing multiple priorities, and responding quickly to changing business needs.<br></span> </div>
<p>To enable an easy buying experience for all customers throughout the complete payment process. This includes in particular: Anchoring a pragmatic approach to true customer focus in decision-making. Setting the foundation for an easy payment experience when meeting the customer. Maximizing potential improvements for an effective, efficient and secure payment process Ensure a safe operation and transfer the money in the store and make sure that all cash handling process in the right place.</p><p>Ready and available to help customers when needed and I have the knowledge, confidence, and desire to make customer payment easy. Process a cash - credit card and other payment methods transaction accurately and with safety Measures against forgery according to operating procedures. Accurately register products and register payment from customers according to given routines & understanding the importance of accurate stock inventory and how my own actions impact on this. Listening to feedback from customer when given and passing this on to managers work together with other functions to improve the shopping experience for our customers in order to generate more sales. Know the check-out action plan and support the goals and targets given by the manager, which ensures the delivery of department action plan, also overview of the store and customer Experience action plans & understand how checkout action plan supports this. Follow cash handling procedures to ensure the security of money handling and find more effective ways of working to reduce costs. Understand the impact the actions on the financial results of my area and know which results I have influence over and how to balance this with the needs of my customers. Pass on knowledge to colleagues and encourage them to do the same, keep colleagues informed so that they can perform their roles effectively. Know levels of authorisation to solve payment problems when they occur and recognise when need to escalate an issue to someone with higher authorization.</p><p><br></p><p><strong>Functional / Technical Skills :</strong> Solid understanding of all aspects of the home-to home shopping experience, especially within the payment process Proven leadership knowledge in a people-centric organization. Change management. IKEA Brand, IKEA culture and values. Local customer insights, including sources.. Knowledge of working methods according to work focus. Legal requirements and third-party contracts. Ability to work independently and reliably on agreed working methods. Good communication, negotiation and influencing skills. Ability to find solutions for customer and operational issues. Good attention to details by being persistent, structured and accurate. Very perceptive with that ability to implement solutions quickly.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience of working in a high volume and fast-paced retail environment. Ability to priorities and organize own work to make efficient use of time available. Ability to handle several tasks at the same time. Ability to work in a multi-tasking environment. Experience of customer focus and customer service. Good at quickly building rapport with people from different (cultural) backgrounds Emotional resilience and ability to handle conflict (assertive and able to remain calm when confronted with angry and/or upset customers). Ability to use and take personal initiatives and to make considered decisions. Ability to work alone but also as a team player. Common sense. Attention to detail. A flexible approach/open to change. Computer literate.</p>
<p><h4>Description</h4>
<p>Execute the product roadmap by leading the development of new products and services. This includes:</p>
<ul>
<li>Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.</li>
<li>Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.</li>
<li>Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.</li>
<li>Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.</li>
<li>Participating in and supporting the implementation of various product development projects within the department.</li>
</ul>
<h4>Responsibilities</h4>
<ul>
<li>Conduct market research, examining new trends and technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands, and penetration strategies.</li>
<li>Research and analyze competitors’ products, services, and offers to understand Zain cash’s position related to the business marketing segment.</li>
<li>Translate feedback into functional requirements by gathering customer feedback and requirements in the business marketing segment from customer care (operation), sales departments, as well as other external sources, and subsequently utilize customer feedback in improving products and service levels to ensure customer satisfaction.</li>
<li>Identify the technical requirements for each current or new product and ensure that product initiatives provide added value to the business.</li>
<li>Prepare concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translate the product features to technical terms and communicate them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivery of services.</li>
<li>Support UAT and testing process by participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launch testing to guarantee product technical functionality, and monitor product performance throughout the product life cycle.</li>
<li>Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.</li>
<li>Ensure project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.</li>
<li>Provide sales and customer care with support, training, and direction in matters regarding Mobile Money products.</li>
<li>Monitor the Key Performance Indicators (KPIs), and develop periodic reports which include KPI results, gap analysis for targets and results, etc.</li>
<li>Perform other duties related to the job as assigned by the direct manager.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, finance, marketing, or a related field.</li>
<li>4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.</li>
<li>Strong understanding of card payment ecosystems, including networks and regulatory requirements.</li>
<li>Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.</li>
<li>Excellent communication, leadership, and stakeholder management skills.</li>
<li>Ability to work collaboratively in a fast-paced and dynamic environment.</li>
<li>Professional certifications in Agile and Scrum methodologies are preferred, such as:
<br>PMI Agile Certified Practitioner (PMI-ACP)
<br>Certified ScrumMaster (CSM)
<br>Professional Scrum Master (PSM)
<br>Professional Scrum Product Owner (PSPO)
</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Market research.</li>
<li>User feedback analysis.</li>
<li>Requirements gathering.</li>
<li>Feature prioritization.</li>
<li>Product roadmap understanding.</li>
<li>Testing and feedback.</li>
<li>Attention to detail.</li>
<li>Time management.</li>
<li>Ownership mentality.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Execute the product roadmap by leading the development of new products and services. This includes:</p>
<ul>
<li>Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.</li>
<li>Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.</li>
<li>Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.</li>
<li>Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.</li>
<li>Participating in and supporting the implementation of various product development projects within the department.</li>
</ul>
<h4>Responsibilities</h4>
<ul>
<li>Conduct market research, examining new trends and technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands, and penetration strategies.</li>
<li>Research and analyze competitors’ products, services, and offers to understand Zain cash’s position related to the business marketing segment.</li>
<li>Translate feedback into functional requirements by gathering customer feedback and requirements in the business marketing segment from customer care (operation), sales departments, as well as other external sources, and subsequently utilize customer feedback in improving products and service levels to ensure customer satisfaction.</li>
<li>Identify the technical requirements for each current or new product and ensure that product initiatives provide added value to the business.</li>
<li>Prepare concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translate the product features to technical terms and communicate them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivery of services.</li>
<li>Support UAT and testing process by participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launch testing to guarantee product technical functionality, and monitor product performance throughout the product life cycle.</li>
<li>Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.</li>
<li>Ensure project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.</li>
<li>Provide sales and customer care with support, training, and direction in matters regarding Mobile Money products.</li>
<li>Monitor the Key Performance Indicators (KPIs), and develop periodic reports which include KPI results, gap analysis for targets and results, etc.</li>
<li>Perform other duties related to the job as assigned by the direct manager.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, finance, marketing, or a related field.</li>
<li>4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.</li>
<li>Strong understanding of card payment ecosystems, including networks and regulatory requirements.</li>
<li>Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.</li>
<li>Excellent communication, leadership, and stakeholder management skills.</li>
<li>Ability to work collaboratively in a fast-paced and dynamic environment.</li>
<li>Professional certifications in Agile and Scrum methodologies are preferred, such as:
<br>PMI Agile Certified Practitioner (PMI-ACP)
<br>Certified ScrumMaster (CSM)
<br>Professional Scrum Master (PSM)
<br>Professional Scrum Product Owner (PSPO)
</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Market research.</li>
<li>User feedback analysis.</li>
<li>Requirements gathering.</li>
<li>Feature prioritization.</li>
<li>Product roadmap understanding.</li>
<li>Testing and feedback.</li>
<li>Attention to detail.</li>
<li>Time management.</li>
<li>Ownership mentality.</li>
</ul></p><p></p>
<p>To support MENA pricing and market access activities through pricing analysis, market intelligence, and cross-functional collaboration, helping to ensure optimal pricing strategies, regulatory compliance, and patient access throughout the product lifecycle.</p><p>Support the maintenance of MENA Pricing Guidelines Tracker, ensuring alignment with evolving local pricing policies, regional pricing policies and regulatory requirements.</p><p>Assist in generating evidence to support pricing and market access strategies, including health economic evaluations and healthcare system mapping during the registration phase.</p><p>Support the evaluation of MENA price certificates and external reference pricing implications to optimize pricing and secure the drug pricing lifecycle.</p><p>Support pricing strategy development by performing pricing analytics and scenarios modeling to support cross-functional decision-making across Market Access, Marketing , Sales and Regulatory Affairs teams.</p><p>Assist in identifying and assessing pricing risks and opportunities associated with budget planning, business planning and lifecycle management, while evaluating their potential impact on regional and local pricing strategy.</p><p>Support the preparation of pricing justification dossiers, value-based pricing arguments and price appeal letters for MENA health authorities.</p><p>Assist in developing, validating and maintaining pricing intelligence databases.</p><p>Support the assessment of patient access programs during the pricing and registration process to secure optimal pricing outcomes.</p><p>Support in writing reports and delivering presentations.</p><p>Support in market research.</p><p>Assist with market access projects as needed.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree of Pharmacy.</p><p>Microsoft office: excellent on Excel, Word & Power point.</p><p>Problem-solving</p><p>Critical thinking</p><p>Data analysis</p><p>Communication skills</p><p>Risk assessment</p><p>Decision-making</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, , Recreation/Health Club, Laundry, Spa and Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand’s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and associates and provides a return on investment to the owner and Marriott International.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors Rooms operations sales performance against budget.<br>• Reviews reports and financial statements to determine Rooms operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.<br>• Develops systems to enable associates to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures associates are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).<br>• Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits associate feedback, utilizes an “open door policy” and reviews associate satisfaction results to identify and address associate problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>Location:</strong> Amman, Jordan</p><br>
<p><strong>Job Type:</strong> Full-time</p><br>
<p><strong>Hashtag:</strong> #LI-AA2</p><br> <p><strong>About Us:</strong></p><br>
<p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </p><br> <p><strong>Description:</strong></p><br> <p>We are looking for a talented <strong>Sr. Specialist, Compliance </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>Awareness Activities — Training & Communication</p><br> <ul>
<li>Deliver and coordinate training sessions on the Code of Conduct, Anti-Bribery and Anti-Corruption (ABAC) policy, and other Group compliance policies and guidelines for employees, third parties, and other relevant stakeholders across the region.</li>
<li>Develop and maintain training materials and awareness content (presentations, e-learning modules, communications) tailored to regional needs and local regulatory context.</li>
<li>Track training completion rates, maintain accurate records, and follow up with functions/territories on outstanding training requirements.</li>
<li>Support the roll-out of new or updated policies, ensuring employees understand practical implications for their day-to-day work.</li>
</ul> <p>Act as a point of contact for compliance queries raised by employees and the sales/commercial teams within the region.</p><br>
<p>- Assurance Activities</p><br>
<p>- Auditing & Monitoring</p><br>
<ul>
<li>Conduct periodic audits and monitoring reviews of sales expenses, promotional activities, and other commercial/field-force activities to verify compliance with Group policies (e.g. HCP interactions, meals, gifts, sponsorships, and event-related spend).</li>
<li>Identify, document, and report control gaps, policy breaches, or red flags arising from monitoring activities, and track remediation to closure.</li>
<li>Support the design and continuous improvement of monitoring plans, checklists, and risk indicators for sales and marketing activities.</li>
<li>Prepare periodic assurance reports and dashboards for the Regional Compliance Officer and relevant stakeholders, summarizing monitoring outcomes, trends, and areas of concern.</li>
<li>Assist in ad hoc reviews or preliminary assessments arising from Speak Up reports, internal audit findings, or management requests.</li>
</ul> <p>Third-Party Risk Management</p><br> <ul>
<li>Conduct risk-based due diligence on third parties (e.g. distributors, agents, consultants, HCPs/HCOs, vendors) engaged by the region, in line with the Group's Third-Party Risk Management (TPRM) procedure.</li>
<li>Assess due diligence findings, identify red flags (e.g. sanctions, adverse media, conflicts of interest, beneficial ownership concerns), and escalate high-risk cases for further review or senior approval.</li>
<li>Maintain accurate and up-to-date third-party risk records, ensuring renewals and periodic re-screening are completed within required timelines.</li>
<li>Support contracting teams and business stakeholders in understanding due diligence outcomes and any conditions or mitigations required prior to onboarding or renewal.</li>
<li>Monitor ongoing third-party compliance obligations (e.g. certifications, compliance attestations) as applicable.</li>
</ul> <p>Additional Responsibilities</p><br> <ul>
<li>Work closely with the regional Compliance team and Heads of Territory/Compliance Officers to ensure consistent implementation of the Compliance Program across markets.</li>
<li>Keep abreast of relevant regulatory developments (anti-bribery, healthcare compliance and industry codes) affecting the region, and flag implications to the Regional Compliance Officer.</li>
<li>Support the Regional Compliance Officer in preparing materials for internal governance forums, Compliance Committee updates, and Group reporting requirements.</li>
<li>Maintain accurate documentation, trackers, and audit trails to support inspection and audit readiness at all times.</li>
</ul> <p><strong>Behavioral Competencies:</strong></p><br> <ul>
<li>Accountability and Reliability</li>
<li>Commitment to Continuous Development</li>
<li>Collaboration and Teamwork</li>
<li>Integrity and Ability to Instill Trust</li>
</ul> <p><strong>Technical and Professional Competencies:</strong></p><br> <ul>
<li>Strong analytical and problem-solving skills</li>
<li>Documentation management and compliance tracking</li>
<li>Ability to process and analyze data files</li>
<li>Attention to detail and strong organizational skills</li>
</ul> <p><strong>Qualifications:</strong></p><br>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <p>1. Bachelor's degree in Law, Business Administration, Pharmacy, Life Sciences, or a related field; a professional compliance certification (e.g. ICA, CCEP) is an advantage.</p><br>
<p>2. 3–5 years of relevant experience in compliance, audit, risk management, or a related control function, ideally within a multinational or pharmaceutical/life sciences environment.</p><br>
<p>3. Working knowledge of anti-bribery and corruption frameworks (e.g. FCPA, UK Bribery Act), and third-party due diligence practices.</p><br>
<p>4. Experience conducting audits, monitoring reviews, or investigations, with the ability to identify risk and document findings clearly.</p><br>
<p>5. Fluency in English and Arabic (written and spoken); additional regional languages are an advantage.</p><br> <p><strong>Preferred Qualifications:</strong></p><br>
<ul>
<li>Experience with compliance-related systems and processes is an advantage.</li>
<li>Regional experience (GCC and Levant) is a plus.</li>
</ul> <p><strong>Learn more about Hikma in Jordan </strong><strong>hikma-jordan-factsheet-aug-2025-en.pdf</strong></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>Location:</strong> Amman, Jordan</p><br>
<p><strong>Job Type:</strong> Full-time</p><br>
<p><strong>Hashtag:</strong> #LI-AA2</p><br> <p><strong>About Us:</strong></p><br>
<p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </p><br> <p><strong>Description:</strong></p><br> <p>We are looking for a talented <strong>Sr. Specialist, Compliance </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>Awareness Activities — Training & Communication</p><br> <ul>
<li>Deliver and coordinate training sessions on the Code of Conduct, Anti-Bribery and Anti-Corruption (ABAC) policy, and other Group compliance policies and guidelines for employees, third parties, and other relevant stakeholders across the region.</li>
<li>Develop and maintain training materials and awareness content (presentations, e-learning modules, communications) tailored to regional needs and local regulatory context.</li>
<li>Track training completion rates, maintain accurate records, and follow up with functions/territories on outstanding training requirements.</li>
<li>Support the roll-out of new or updated policies, ensuring employees understand practical implications for their day-to-day work.</li>
</ul> <p>Act as a point of contact for compliance queries raised by employees and the sales/commercial teams within the region.</p><br>
<p>- Assurance Activities</p><br>
<p>- Auditing & Monitoring</p><br>
<ul>
<li>Conduct periodic audits and monitoring reviews of sales expenses, promotional activities, and other commercial/field-force activities to verify compliance with Group policies (e.g. HCP interactions, meals, gifts, sponsorships, and event-related spend).</li>
<li>Identify, document, and report control gaps, policy breaches, or red flags arising from monitoring activities, and track remediation to closure.</li>
<li>Support the design and continuous improvement of monitoring plans, checklists, and risk indicators for sales and marketing activities.</li>
<li>Prepare periodic assurance reports and dashboards for the Regional Compliance Officer and relevant stakeholders, summarizing monitoring outcomes, trends, and areas of concern.</li>
<li>Assist in ad hoc reviews or preliminary assessments arising from Speak Up reports, internal audit findings, or management requests.</li>
</ul> <p>Third-Party Risk Management</p><br> <ul>
<li>Conduct risk-based due diligence on third parties (e.g. distributors, agents, consultants, HCPs/HCOs, vendors) engaged by the region, in line with the Group's Third-Party Risk Management (TPRM) procedure.</li>
<li>Assess due diligence findings, identify red flags (e.g. sanctions, adverse media, conflicts of interest, beneficial ownership concerns), and escalate high-risk cases for further review or senior approval.</li>
<li>Maintain accurate and up-to-date third-party risk records, ensuring renewals and periodic re-screening are completed within required timelines.</li>
<li>Support contracting teams and business stakeholders in understanding due diligence outcomes and any conditions or mitigations required prior to onboarding or renewal.</li>
<li>Monitor ongoing third-party compliance obligations (e.g. certifications, compliance attestations) as applicable.</li>
</ul> <p>Additional Responsibilities</p><br> <ul>
<li>Work closely with the regional Compliance team and Heads of Territory/Compliance Officers to ensure consistent implementation of the Compliance Program across markets.</li>
<li>Keep abreast of relevant regulatory developments (anti-bribery, healthcare compliance and industry codes) affecting the region, and flag implications to the Regional Compliance Officer.</li>
<li>Support the Regional Compliance Officer in preparing materials for internal governance forums, Compliance Committee updates, and Group reporting requirements.</li>
<li>Maintain accurate documentation, trackers, and audit trails to support inspection and audit readiness at all times.</li>
</ul> <p><strong>Behavioral Competencies:</strong></p><br> <ul>
<li>Accountability and Reliability</li>
<li>Commitment to Continuous Development</li>
<li>Collaboration and Teamwork</li>
<li>Integrity and Ability to Instill Trust</li>
</ul> <p><strong>Technical and Professional Competencies:</strong></p><br> <ul>
<li>Strong analytical and problem-solving skills</li>
<li>Documentation management and compliance tracking</li>
<li>Ability to process and analyze data files</li>
<li>Attention to detail and strong organizational skills</li>
</ul> <p><strong>Qualifications:</strong></p><br>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <p>1. Bachelor's degree in Law, Business Administration, Pharmacy, Life Sciences, or a related field; a professional compliance certification (e.g. ICA, CCEP) is an advantage.</p><br>
<p>2. 3–5 years of relevant experience in compliance, audit, risk management, or a related control function, ideally within a multinational or pharmaceutical/life sciences environment.</p><br>
<p>3. Working knowledge of anti-bribery and corruption frameworks (e.g. FCPA, UK Bribery Act), and third-party due diligence practices.</p><br>
<p>4. Experience conducting audits, monitoring reviews, or investigations, with the ability to identify risk and document findings clearly.</p><br>
<p>5. Fluency in English and Arabic (written and spoken); additional regional languages are an advantage.</p><br> <p><strong>Preferred Qualifications:</strong></p><br>
<ul>
<li>Experience with compliance-related systems and processes is an advantage.</li>
<li>Regional experience (GCC and Levant) is a plus.</li>
</ul> <p><strong>Learn more about Hikma in Jordan </strong><strong>hikma-jordan-factsheet-aug-2025-en.pdf</strong></p><br>
</div>
<h2 class="h5">Job description</h2>
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<span>Company: Division50 Department: Client Services / Marketing Employment Type: Full-Time Location: Remote / As per Division50 requirements About Division50 Division50 is a technology-driven sales and marketing company focused on building scalable growth systems for businesses.<br> We combine digital marketing, sales infrastructure, technology, and performance-driven strategies to help our clients generate measurable business results.<br> About the Role We are looking for a Social Media Account Manager to manage client relationships and oversee the day-to-day delivery of social media marketing activities.<br> The ideal candidate is commercially minded, highly organized, and understands how social media contributes to brand awareness, engagement, lead generation, and overall business growth.<br> You will act as the main point of contact for assigned clients, ensuring their social media strategy is properly executed, deadlines are met, performance is monitored, and clients remain informed and satisfied.<br> Base+ Commission Remote setup Key Responsibilities * Manage a portfolio of social media clients and serve as their primary point of contact.<br> * Build and maintain strong, professional relationships with clients.<br> * Understand each client’s business, target audience, positioning, and marketing objectives.<br> * Develop and coordinate social media strategies aligned with client goals.<br> * Work closely with content creators, designers, copywriters, video editors, and other internal teams to ensure smooth execution.<br> * Create and manage content calendars and ensure all deliverables are completed on time.<br> * Review and provide feedback on social media content before client delivery or publishing.<br> * Coordinate client approvals, revisions, and feedback.<br> * Monitor social media performance and identify opportunities for improvement.<br> * Prepare and present regular performance reports to clients.<br> * Translate social media metrics into meaningful business insights and recommendations.<br> * Identify opportunities to increase engagement, reach, lead generation, and overall account performance.<br> * Proactively communicate campaign updates, challenges, and opportunities to clients.<br> * Manage client expectations, deadlines, and priorities effectively.<br> * Troubleshoot issues and coordinate with internal teams to resolve them quickly.<br> * Stay up to date with social media platforms, trends, content formats, algorithms, and best practices.<br> Requirements * 2+ years of experience in Social Media, Account Management, Digital Marketing, or a related role.<br> * Proven experience managing social media accounts for clients or brands.<br> * Strong understanding of Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.<br> * Good understanding of content strategy, social media growth, engagement, and audience development.<br> * Experience working with content calendars and social media management tools.<br> * Strong client-facing and communication skills.<br> * Excellent written and verbal English.<br> * Strong organizational and project management skills.<br> * Ability to manage multiple clients and priorities simultaneously.<br> * Strong attention to detail and follow-through.<br> * Comfortable working with performance data, analytics, and reporting.<br> * Ability to work independently in a fast-paced, performance-driven environment.<br> Nice to Have * Experience working in a digital marketing agency.<br> * Experience with lead generation or performance marketing.<br> * Familiarity with Meta Business Suite, TikTok Business, LinkedIn Campaign Manager, or similar platforms.<br> * Basic understanding of paid social advertising.<br> * Experience working with international clients.<br> * Experience with CRM, project management, or client reporting platforms.<br> What Success Looks Like * Clients receive consistent, high-quality social media execution.<br> * Content calendars and deliverables are delivered accurately and on time.<br> * Client communication is proactive, professional, and organized.<br> * Client satisfaction and retention remain high.<br> * Social media performance improves consistently based on data-driven recommendations.<br> * Internal teams have clear briefs, priorities, deadlines, and client feedback.<br> * You identify problems and opportunities before they become issues.<br> Key Skills Client Management | Social Media Strategy | Content Planning | Project Management | Communication | Reporting & Analytics | Problem Solving | Organization | Attention to Detail | Digital Marketing</span> </div>
<h2 class="h5">Job description</h2>
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About the Role <br> <p><span>We are looking for a highly motivated and passionate candidate to </span><span>Developing services, applications and solutions based on business and sales requirements for Business Support Systems and Customer Care Applications as well as monitoring their performance and ensuring day-to-day smooth running of systems, in addition to maintaining deployed and subsequently recommending upgrades to improve the functionality and performance of systems.</span></p><br><p><span>Main Responsibilities, will include but will not be limited to:</span></p><br><ul><li><p><span>Studying business and sales requirements and subsequently developing them into services, applications, and solutions, as well as testing and integrating them with CRM and other enterprise systems and platforms and contributing to the optimization of implemented systems. In addition to maintaining and developing Zain internal and external web services and APIs including REST and SOAP APIs and third-party integrations</span></p><br></li><li><p><span>Developing programs and Integration processes for Business Support Systems and Customer Care Applications and touch points including Billing System, Provisioning System, CRM, ERP, </span><b><span>mobile applications, USSD, IVR, payment systems, external partners, and other enterprise platforms</span></b><span>, etc.</span></p><br></li><li><p><span>Assisting in coding, implementing and maintaining Relational Database Management (RDBM) systems within the company, as well as troubleshooting problems that may arise and recommending suitable corrective and preventive actions in that regard, including database development and integration using Oracle SQL and SQL server.</span></p><br></li><li><p><span>Developing and Administrating Zain Services using different technologies including Microsoft .Net Framework & .Net Core (Web Services, Rest APIs, Microservices, back ends, etc...), Oracle PL/SQL, DELPHI, C#, Kafka and message queuing technologies, Redis, messaging and event-driven integration technologies, etc.</span></p><br></li><li><p><span>Monitoring the performance of servers and applications and ensuring they are running smoothly on a daily basis, as well as analyzing deployed products and subsequently reporting developmental areas to improve functionality of systems, performance, availability, stability, and reliability.</span></p><br></li><li><p><span>Administering and maintaining customer touch points web services including Zain Portal, Zain USSD, CRM, IVR, Zain APP, CMS, payment platforms, and other internal/external integration services, etc., as well as communicating requirements to vendors and ensuring that problems are followed up and resolved in a timely manner.</span></p><br></li><li><p><span>Analyzing and improving current system integrations and migration strategies </span><b><span>including modernization of legacy services and applications and adoption of scalable integration and microservices architectures</span></b><span>.</span></p><br></li><li><p><span>Maintaining the integrity and smooth functioning of the company's integration architecture, including APIs, microservices, Kafka and message queuing technologies, event-driven integrations, and integrations with internal and external systems.</span></p><br></li><li><p><span>Testing systems and effectively troubleshooting and debugging complications in an accurate and timely manner, as well as maintaining the archiving and documentation processes and creating SQL reporting service reports. Ensuring proper technical documentation, source control, code review, deployment, and CI/CD practices are followed for developed solutions.</span></p><br></li><li><p><span>Maintaining strong relationships with vendors and software providers and ensuring that continuous support and maintenance is provided to implemented systems, as well as coordinating technical integrations, requirements, testing, troubleshooting, and production support with internal and external parties.</span></p><br></li><li><p><span>Providing end users with required training for systems and applications deployed to end users and handling their complaints and inquiries to ensure proper utilization of the concerned systems.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>To be shortlisted for this position, you will need to comply with all of the below requirements:</span></p><br><ul><li><p>Holds a bachelor’s degree in <span>Computer Science, Computer Engineering</span> or any related field</p><br></li><li><p>Minimum : 1 year of relevant experience.</p><br></li></ul> <br> <br><br> About US <br> <p>We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees. </p><br><p>If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.</p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
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<p><span><span><strong>Job Summary</strong></span></span></p><br><p><span><span>The marketing & communications executive is responsible for developing and executing the hotel’s social media and digital content strategy across relevant platforms. The role combines social media management, content creation, photography, videography, Reels production, community engagement, and performance analysis to strengthen the hotel’s online presence, showcase its facilities and food & beverage offerings, engage target audiences, and support overall brand and commercial objectives.</span></span></p><br><p><span><span>The position requires a creative and proactive individual with strong visual storytelling skills, excellent communication abilities, and a good understanding of social media trends, digital marketing, photography, and video production.</span></span></p><br><p><span><span><strong>Key Responsibilities</strong></span></span></p><br><p><span><span><strong>Social Media Strategy & Management</strong></span></span></p><br><ul><li><span><span>Develop and execute the hotel’s social media strategy based on competitive research, audience insights, platform trends, benchmarking, and brand objectives.</span></span></li><li><span><span>Identify target audiences, key messaging, content themes, and opportunities to increase engagement and brand visibility.</span></span></li><li><span><span>Manage the hotel’s presence across relevant social media platforms, ensuring profiles and pages are regularly updated, optimized, and aligned with brand standards.</span></span></li><li><span><span>Generate, edit, publish, and share daily content, including photography, graphics, videos, Reels, and other digital formats.</span></span></li><li><span><span>Coordinate with the social media agency about the editorial calendars and detailed content and syndication schedules to ensure consistent and timely communication across platforms.</span></span></li><li><span><span>Stay up to date with emerging social media trends, formats, features, and best practices, identifying opportunities to enhance the hotel’s digital presence.</span></span></li></ul><p><span><span><strong>Photography & Visual Content Creation</strong></span></span></p><br><ul><li><span><span>Plan, photograph, and produce high-quality visual content showcasing the hotel’s food & beverage offerings, restaurants, bars, facilities, rooms, public areas, amenities, events, promotions, and guest experiences.</span></span></li><li><span><span>Ensure food and beverage photography is visually appealing and effectively communicates the quality, presentation, and overall experience of the hotel’s culinary offerings.</span></span></li><li><span><span>Capture lifestyle and experiential photography that reflects the hotel’s brand identity, atmosphere, and guest experience.</span></span></li><li><span><span>Coordinate with food & beverage, conferences & events, and other hotel departments to identify and plan photography and content opportunities.</span></span></li><li><span><span>Maintain an organized digital library of photographs, video footage, graphics, and other marketing assets.</span></span></li></ul><p><span><span><strong>Reels & Video Content</strong></span></span></p><br><ul><li><span><span>Conceptualize, film, edit, and publish engaging Reels and short-form video content for social media platforms.</span></span></li><li><span><span>Develop creative video concepts highlighting food & beverage outlets, dishes, drinks, hotel facilities, services, events, promotions, behind-the-scenes activities, and guest experiences.</span></span></li><li><span><span>Edit video content using appropriate editing applications, incorporating music, transitions, captions, graphics, and other relevant elements.</span></span></li><li><span><span>Adapt video content to suit different social media platforms, formats, audiences, and trends.</span></span></li><li><span><span>Proactively identify opportunities for creative and engaging video content throughout the hotel.</span></span></li></ul><p><span><span><strong>Community Management & Reputation</strong></span></span></p><br><ul><li><span><span>Monitor and moderate user-generated content in accordance with the hotel’s social media and community management policies.</span></span></li><li><span><span>Respond to comments, messages, reviews, and other social interactions in a timely, professional, and brand-appropriate manner.</span></span></li><li><span><span>Identify potential reputation management issues and coordinate with relevant departments to ensure appropriate and timely responses.</span></span></li><li><span><span>Identify key influencers, content creators, guests, and other relevant stakeholders and support opportunities for engagement and collaboration.</span></span></li></ul><p><span><span><strong>Analytics & Continuous Improvement</strong></span></span></p><br><ul><li><span><span>Monitor and analyze social media performance using relevant analytics and reporting tools.</span></span></li><li><span><span>Track key performance indicators, including reach, engagement, audience growth, content performance, video views, and other relevant metrics.</span></span></li><li><span><span>Prepare regular reports and provide actionable insights and recommendations to improve content performance and audience engagement.</span></span></li><li><span><span>Continuously test new content formats, creative approaches, platforms, and trends to improve the hotel’s digital performance.</span></span></li><li><span><span>Benchmark the hotel’s social media performance against relevant competitors and industry best practices.</span></span></li></ul><p><span><span><strong>Internal Collaboration</strong></span></span></p><br><ul><li><span><span>Collaborate closely with Marketing, Food & Beverage, Rooms, Events, Sales, and other hotel departments to coordinate content and communication activities.</span></span></li><li><span><span>Support hotel campaigns, promotions, events, activations, and special occasions through creative digital content.</span></span></li><li><span><span>Ensure all content consistently reflects the hotel’s brand positioning, visual identity, tone of voice, and quality standards.</span></span></li><li><span><span>Work proactively with internal teams to identify stories, experiences, and opportunities that can be transformed into compelling social media content.</span></span></li><li><span><span>Work closely with social media agency of the hotel. </span></span></li></ul><p><span><span><strong>Qualifications & Requirements</strong></span></span></p><br><ul><li><span><span>Proven experience in social media management, digital marketing, content creation, or a related role, preferably within the hospitality, hotel, tourism, or lifestyle industry.</span></span></li><li><span><span>Demonstrable experience managing social media platforms and using social media analytics and reporting tools.</span></span></li><li><span><span>Strong photography skills, with the ability to professionally photograph food & beverage offerings, hotel facilities, rooms, events, and lifestyle experiences.</span></span></li><li><span><span>Strong videography and short-form video production skills, including the ability to create, film, edit, and publish engaging Reels.</span></span></li><li><span><span>Good knowledge of graphic design and the ability to create and edit visually appealing graphics and digital content for social media.</span></span></li><li><span><span>Proficiency in relevant photography, graphic design, and video editing applications.</span></span></li><li><span><span>Strong understanding of social media trends, content formats, audience engagement, and digital marketing best practices.</span></span></li><li><span><span>Excellent written and verbal communication skills, with strong storytelling and copywriting abilities.</span></span></li><li><span><span>Fluency in English and Arabic, both written and spoken.</span></span></li><li><span><span>Creative, innovative, and highly attentive to visual detail and brand presentation.</span></span></li><li><span><span>Strong organizational and follow-through skills, with excellent attention to detail.</span></span></li><li><span><span>Ability to work independently while also collaborating effectively with multiple departments and team members.</span></span></li><li><span><span>Ability to work under pressure, meet deadlines, and manage multiple projects and priorities simultaneously with minimal supervision.</span></span></li><li><span><span>Proactive, results-oriented, and able to identify opportunities without requiring constant direction.</span></span></li><li><span><span>Strong interpersonal and problem-solving skills, with the ability to work effectively with a wide range of internal stakeholders, external partners, guests, and customers.</span></span></li><li><span><span>Flexible and adaptable, with a willingness to work around hotel operations, events, activations, and content opportunities, including occasional evenings, weekends, or holidays when required.</span></span></li></ul><p><span><span><strong>Core Competencies</strong></span></span></p><br><ul><li><span><span>Social Media Management</span></span></li><li><span><span>Digital Marketing</span></span></li><li><span><span>Content Strategy & Planning</span></span></li><li><span><span>Photography & Videography</span></span></li><li><span><span>Reels & Short-Form Video Production</span></span></li><li><span><span>Graphic Design</span></span></li><li><span><span>Social Media Analytics & Reporting</span></span></li><li><span><span>Hospitality & Lifestyle Content Creation</span></span></li><li><span><span>Creativity & Innovation</span></span></li><li><span><span>Organization & Time Management</span></span></li><li><span><span>Communication & Interpersonal Skills</span></span></li></ul><br> </div>