CS Cart Jobs in Jordan

<p><h4>About the role</h4> <p>We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.</p> <p>This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers. The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.</p> <h4>Key responsibilities</h4> <ul> <li>Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.</li> <li>Assist senior engineers in technical engagements throughout the project lifecycle.</li> <li>Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.</li> <li>Support the preparation and presentation of technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Work closely with senior engineers to gain technical knowledge and best practices.</li> <li>Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.</li> <li>Identify technical issues and escalate complex challenges when necessary.</li> <li>Communicate effectively with both technical and non-technical stakeholders.</li> <li>Stay up to date with Microsoft technologies and industry trends through continuous learning.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p> <h4>Experience</h4> <ul> <li>1–2 years of hands-on experience in an enterprise IT environment.</li> <li>Internship or practical experience supporting Microsoft infrastructure technologies is a plus.</li> <li>Strong willingness to learn and develop in a customer-facing technical role.</li> </ul> <h4>Technical skills</h4> <p>Strong knowledge of and/or hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Eagerness to learn from senior engineers and continuously develop technical skills.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team.<br> The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.<br> This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers.<br> The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.<br> Key Responsibilities Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.<br> Assist senior engineers in technical engagements throughout the project lifecycle.<br> Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.<br> Support the preparation and presentation of technical solutions that address customer business and technical requirements.<br> Collaborate with customers, project managers, and internal teams to ensure successful project execution.<br> Work closely with senior engineers to gain technical knowledge and best practices.<br> Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.<br> Identify technical issues and escalate complex challenges when necessary.<br> Communicate effectively with both technical and non-technical stakeholders.<br> Stay up to date with Microsoft technologies and industry trends through continuous learning.<br> Maintain high standards of quality, professionalism, and customer satisfaction.<br> RequirementsEducation Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.<br> Experience 1–2 years of hands-on experience in an enterprise IT environment.<br> Internship or practical experience supporting Microsoft infrastructure technologies is a plus.<br> Strong willingness to learn and develop in a customer-facing technical role.<br> Technical Skills Strong knowledge of and/or hands-on experience with: Active Directory Microsoft Exchange Server Hyper-V Windows Server Microsoft SQL Server Microsoft System Center Products Microsoft Azure Microsoft Entra ID Microsoft 365 Microsoft Defender Microsoft Intune Microsoft Purview Required Competencies Strong troubleshooting and problem-solving skills.<br> Excellent communication and presentation skills.<br> Ability to work independently and as part of a team.<br> Strong customer service and stakeholder management skills.<br> Eagerness to learn from senior engineers and continuously develop technical skills.<br> Ability to manage multiple priorities in a fast-paced environment.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Overview At TDM Group, we are looking for a motivated and enthusiastic Graduate Network Delivery &amp; Implementation Engineer to join our growing team. This is an excellent opportunity for a recent graduate who is passionate about networking, cybersecurity, and network automation to develop their career while working on a large-scale enterprise network supporting over 200 customer sites across Europe. Working alongside experienced engineers, you will assist with the deployment, maintenance, and automation of network infrastructure, gaining hands-on experience with Cisco and Fortinet technologies while contributing to network implementation, support, and continuous improvement initiatives. This role is ideal for candidates who enjoy problem-solving, have a strong technical foundation, and are eager to apply their programming skills in Python and Ansible to modern network operations.</p><p>Key Duties and Responsibilities</p><ul><li>Network Deployment &amp; Coordination Support the planning and coordination of network deployments across multiple customer sites. Review site documentation, IP addressing schemes, network diagrams, and connectivity requirements. Assist in preparing deployment documentation, equipment lists, and project records. Coordinate with internal teams, field engineers, ISPs, and customer stakeholders to ensure successful deployments. Provide remote technical support to engineers during installation activities. Verify network connectivity, remote access, and successful implementation following deployments.</li><li>Network Operations &amp; Support Assist in monitoring and maintaining customer network infrastructure. Help troubleshoot network connectivity, routing, switching, and firewall issues under the guidance of senior engineers. Support firewall configuration, firmware upgrades, and security policy implementation using Fortinet and Cisco technologies. Maintain accurate network documentation, asset records, and topology diagrams.</li><li>Network Automation &amp; Development Develop and enhance automation scripts using Ansible to simplify network deployment and operational tasks. Identify repetitive operational tasks and contribute ideas for automation and process improvement. Learn Infrastructure-as-Code (IaC) principles and help implement automation across customer environments. Work closely with senior engineers and cybersecurity teams to ensure automation aligns with operational and security standards.</li><li>Documentation &amp; Continuous Improvement Update deployment records, technical documentation, and knowledge base articles. Register deployed hardware and ensure firmware compliance. Contribute to improving deployment processes, operational standards, and automation tools. Participate in technical training, certification programmes, and knowledge-sharing sessions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Skills &amp; Experience</h2><p>We welcome applications from recent graduates or candidates with up to two years of experience.</p><ul><li>Essential<ul><li>Bachelor's degree in Computer Science, Information Technology, Network Engineering, Cybersecurity, or a related discipline.</li><li>Cisco certification (CCNA or higher).</li><li>Fortinet certification (NSE4 or higher).</li><li>Good understanding of networking fundamentals including: TCP/IP VLANs Routing &amp; Switching NAT Firewalls VPN technologies</li><li>Programming knowledge in Python is a plus .</li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong> </strong> </p> <p> <strong>Job Responsibilities: </strong> </p> <ol> <li>Creating project plans and keeping plans updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality</li> <li>Ensuring that the project meets all objectives for quality and looking continuously for quality improvement and customer satisfaction. </li> <li>Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards</li> <li>Seeking and capturing lessons learned from the project and use this intelligence to improve systems, tools and processes</li> <li>Defining and developing project scope, schedule, cost and deliverables in collaboration with all concerned departments.</li> <li>Collecting, reviewing and publishing project status with regard to resources (people and cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion, and performing the process of comparing actual performance with planned performance, analyzing variances, evaluating possible alternatives and taking appropriate corrective action</li> <li>Managing customer relationship during delivery, and serving as the primary interface towards the customer in all activities related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements</li> <li>Conducting thorough risk management for all project risks and opportunities</li> <li>Creating &amp; applying handover plans for projects upon completion and ensure all relevant project information are available &amp; communicated to operation or technical support teams.</li> <li>Coaching, mentoring, motivating and supervising project team members and project department personnel and influencing them to take positive actions and accountability for their assigned task.</li> <li>Collaborating with other department leaders to define, prioritize, and develop projects</li> <li>Provide reporting to senior management and stakeholders</li> </ol> <p> </p> <p> </p> <p> </p> <p> <strong>Qualifications </strong> </p> <ul> <li>Bachelor s degree in Engineering, Computer Science, Information Technology, or a related field. </li> <li>Project Management Professional (PMP) or equivalent certification</li> <li>Proven experience (5+ years) in project management, preferably in technology, software, or telecommunication projects</li> <li>Basic understanding of RTLS technology or similar fields (e.g., IoT, RFID, GPS)</li> <li>Ability to quickly learn and adapt to new technologies and systems</li> <li>Excellent verbal and written communication skills</li> <li>Ability to effectively communicate with cross-functional teams, stakeholders, and customers</li> <li>Strong leadership skills with the ability to motivate and manage a diverse team</li> <li>Strong analytical and problem-solving skills</li> <li>Ability to handle complex projects, identify risks, and develop mitigation plans</li> <li>Strong organizational skills with the ability to manage multiple tasks and projects simultaneously</li> <li>Proficiency in project management tools (e.g., MS Project, JIRA, Zoho)</li> <li>Strong focus on customer satisfaction and continuous improvement</li> </ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>The IT Officer is responsible for managing the organization's information technology infrastructure, providing technical support to users, and ensuring the security and functionality of all IT systems.<br><br>Job Responsibility:<br>- Install, configure, and maintain hardware and software systems.<br>- Troubleshoot and resolve hardware, software, and network issues.<br>- Monitor the performance of IT systems and proactively address any concerns.<br>- Implement and maintain IT security measures to protect the organization's data and systems.<br>- Provide technical support and training to end-users.<br>- Manage IT projects and implement new technologies to improve efficiency.<br><br>Candidate Requirements:<br>- Bachelor's degree in Computer Science, Information Technology, or a related field.<br>- Proven experience working in IT support or a similar role.<br>- Strong knowledge of hardware, software, and network systems.<br>- Familiarity with IT security best practices.<br>- Excellent problem-solving and communication skills.</p> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Customer Success Engineer Location: Amman, Jordan Job Type: Full-time About the Job: We're looking for a Customer Success Engineer to become the single named point of contact for a portfolio of brokerage, banking, and financial institution clients. This is not a ticket-closing job. You'll own real client relationships, and your success is measured by how satisfied your clients are, not by how fast you close tickets. The role needs genuine technical depth. You'll triage, investigate, and resolve issues spanning SQL databases, Windows server environments, network communication, and our ZAG Core trading platform. And it needs a customer-success mindset: you build trust, communicate proactively, and grow with the role as our team evolves into a full customer-success function.</p><p>Key Responsibilities:</p><ul><li>Technical resolution</li><li>Triage and classify incoming tickets accurately using an objective impact matrix.</li><li>Troubleshoot and resolve issues across the ZAG Core trading platform, including server-to-server communication, system integrations, SQL/T-SQL databases, and Windows server environments.</li><li>Investigate access control issues between virtual networks and secure systems; support encryption and secure communications configurations.</li><li>Assist in system integrations and deployments, and document troubleshooting steps in the shared knowledge base.</li><li>Escalate to engineering when needed while remaining the ticket owner throughout. Escalation transfers the work, not the accountability.</li><li>Keep your clients informed with regular, structured updates at every stage, even when there's nothing new to report.</li><li>Close every ticket completely and correctly. Quality matters more than speed.</li><li>Customer success &amp; relationship management</li><li>Own the end-to-end relationship for your named client accounts. You are the face of our company to these clients.</li><li>Run regular cadence calls with each client to review open items, share platform updates, and align on expectations.</li><li>Monitor client health: backlog age, reopen rates, and sentiment signals. Raise concerns before they become escalations.</li><li>Drive client retention through consistent, visible value.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What We re Looking For:</h2><ul><li><strong>Required:</strong></li><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>2 - 5 years of experience in Technical Support, Application Support, or a similar customer-facing technical role.</li><li>Strong understanding of Windows OS, system administration, and server configuration.</li><li>Hands-on experience with SQL / T-SQL databases, query writing, and performance troubleshooting.</li><li>Solid grasp of computer science fundamentals: data structures, algorithms, operating systems, and software design.</li><li>Excellent technical problem-solving skills combined with clear, professional written and verbal communication.</li><li><strong>Preferred:</strong></li><li>Familiarity with front-end technologies: PHP, JavaScript, jQuery, Angular, CSS,HTML5, Bootstrap.</li><li>Experience in the fintech, brokerage, or financial services sector.</li><li>Prior exposure to trading platforms, order management systems (OMS), or capital markets back-office systems.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>About the Role<br></b>We are looking for a fresh graduate to join the Engineering Department for a one-year internship contract under Zain Youth Program.<br><b><br>Job tasks and responsibilities:<br></b><br>managing our critical telecommunications infrastructure, including 5G, 4G, 3G, 2G, Fiber Access Network (FTTX), IP and Transport Networks, and other related networks. The successful candidate will possess a strong understanding of networking technologies, protocols, and best practices, along with the ability to collaborate effectively with diverse stakeholders to ensure the smooth operation and performance of our systems.<br><br>Delivering expert Systems Administration and support services tailored to the engineering, IT, call center, and help desk departments of Zain Jordan, ensuring seamless functionality and performance. Vigilantly monitoring and managing user activities within the system to uphold security and operational standards. Conducting routine health and performance evaluations to swiftly identify and rectify any system or network-related issues, thereby minimizing downtime.<br><br>Facilitating system updates and configurations while prioritizing the implementation of robust business continuity and disaster recovery strategies to safeguard against potential risks.<br><br>Implement security measures to protect network integrity and data confidentiality.<br><br>Stay up to date on emerging technologies and industry trends.<br><br>Provide technical support to internal users.<br><br>Collaborate with other engineering teams to ensure seamless network integration.<br>What We Need From You<br>Bachelor s degree in computer engineering, network engineering, electrical/telecommunication engineering or any related field.<br><b><br>Soft skills:<br></b><br>Very good English<br><br>Customer Centricity<br><br>Innovation<br><br>Commitment to Excellence<br>Technical skills:<br><br>Analytical Thinking<br><br>Documenting &amp; Reporting<br><br>Performance Management<br><br></div></section>

<p>Job Title Associate - Presales Job Scope The Associate - Presales supports the Sales team with technical coordination, material preparation, and relationship management for effective pre-sales operations. Main Duties and Responsibilities • Assist the Sales team by coordinating technical aspects of pre-sales activities; • Support the Sales team in responding to customers requests understanding requirements, and tailoring proposals; • Support the Presales Engineer in creating demos, proposal documentations, and presentations; • Complete required pre-sales documentation in a quick and accurate manner; • Provide support to the company partners and customers; • Respond to after-hours support queries during assigned rotations and escalate issues if needed.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong> • Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, Information Systems, or a related technical discipline. • Prefer to have Fundamental certifications such as Microsoft Azure Fundamentals (AZ-900), AWS Cloud Practitioner, Cisco CCNA, IBM, VMware VCTA, Fortinet NSE, or similar are considered a plus.<br><strong>Experience</strong> • Fresh graduate or up to 1 year of experience in Presales, Technical Support, IT Infrastructure, or System Administration. • Good understanding of enterprise IT concepts, including networking, virtualization, cloud computing, cybersecurity, storage, or data center technologies. • Basic knowledge of one or more leading technology vendors such as IBM, Citrix, VMware, Microsoft, Red Hat, Dell Technologies, HPE, Lenovo, Cisco, Fortinet, or similar is an advantage. • Strong analytical and problem-solving skills with the ability to understand customer business and technical requirements. • Excellent verbal and written communication skills with confidence in delivering technical presentations. • Strong willingness to learn new technologies and build technical expertise through certifications and vendor training. • Internship or academic projects related to enterprise infrastructure, cloud, networking, cybersecurity, or digital transformation. #LI-DNI</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks. Manage all support activities strictly through the ticketing system. Ensure every issue whether an infrastructure fault or a user request is properly logged, categorized, prioritized, and tracked from initiation to resolution. Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity. Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system. Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><p><strong>Technical Skills</strong></p><p><strong>Infrastructure &amp; Networking:</strong> Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><p><strong>Ticketing &amp; SLA Management:</strong> Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><p><strong>Asset Management Systems:</strong> Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><p><strong>AI Knowledge:</strong> Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><p><strong>Education:</strong> Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><p><strong>Experience:</strong> 2-4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><p></p></section>

<p><h4>Description</h4> <p>Optimiza is looking for a proactive, customer-focused Helpdesk L1/L2 Engineer to deliver technical support and resolve incidents for end users. This position emphasizes providing prompt assistance, addressing hardware and software problems, and escalating more complex issues to advanced support levels when required.</p> <h4>Responsibilities:</h4> <ul> <li>Quickly respond to service requests and incidents received via phone, email, or ticketing system.</li> <li>Diagnose and fix hardware, software, network, and application problems at Level 1 and Level 2 support tiers.</li> <li>Support workstation setup, system configuration, and software deployment tasks.</li> <li>Accurately record all incidents, service requests, solutions, and procedures.</li> <li>Keep knowledge base articles updated to enhance end-user efficiency.</li> <li>Work closely with other IT teams to escalate and track complex technical issues.</li> <li>Uphold excellent customer service, professionalism, and clear communication at all times.</li> </ul> <h4>Requirements</h4> <ul> <li>A bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred.</li> <li>2 to 5 years of experience in helpdesk or technical support positions.</li> <li>In-depth understanding of Windows and Linux operating systems.</li> <li>Experience with supporting Microsoft Office 365, endpoint security solutions, and frequently used business applications.</li> <li>Knowledge of ticketing systems and IT Service Management (ITSM) processes.</li> <li>Strong problem-solving abilities along with excellent communication skills.</li> <li>Capacity to manage multiple tasks simultaneously and perform efficiently under pressure in a dynamic environment.</li> <li>Basic knowledge of networking concepts such as TCP/IP, DNS, and DHCP is an advantage.</li> <li>Possession of relevant certifications like CompTIA A+, CompTIA Network+, or ITIL Foundation is beneficial.</li> </ul> <h4>Benefits</h4> <ul> <li>Bonus</li> <li>Medical insurance</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Optimiza is looking for a proactive, customer-focused Helpdesk L1/L2 Engineer to deliver technical support and resolve incidents for end users. This position emphasizes providing prompt assistance, addressing hardware and software problems, and escalating more complex issues to advanced support levels when required.</p> <h4>Responsibilities:</h4> <ul> <li>Quickly respond to service requests and incidents received via phone, email, or ticketing system.</li> <li>Diagnose and fix hardware, software, network, and application problems at Level 1 and Level 2 support tiers.</li> <li>Support workstation setup, system configuration, and software deployment tasks.</li> <li>Accurately record all incidents, service requests, solutions, and procedures.</li> <li>Keep knowledge base articles updated to enhance end-user efficiency.</li> <li>Work closely with other IT teams to escalate and track complex technical issues.</li> <li>Uphold excellent customer service, professionalism, and clear communication at all times.</li> </ul> <h4>Requirements</h4> <ul> <li>A bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred.</li> <li>2 to 5 years of experience in helpdesk or technical support positions.</li> <li>In-depth understanding of Windows and Linux operating systems.</li> <li>Experience with supporting Microsoft Office 365, endpoint security solutions, and frequently used business applications.</li> <li>Knowledge of ticketing systems and IT Service Management (ITSM) processes.</li> <li>Strong problem-solving abilities along with excellent communication skills.</li> <li>Capacity to manage multiple tasks simultaneously and perform efficiently under pressure in a dynamic environment.</li> <li>Basic knowledge of networking concepts such as TCP/IP, DNS, and DHCP is an advantage.</li> <li>Possession of relevant certifications like CompTIA A+, CompTIA Network+, or ITIL Foundation is beneficial.</li> </ul> <h4>Benefits</h4> <ul> <li>Bonus</li> <li>Medical insurance</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Perform routine maintenance and repairs on mechanical, electrical, and plumbing systems Diagnose and troubleshoot equipment malfunctions Conduct regular inspections of facility equipment and infrastructure Install and set up new equipment as needed Respond promptly to maintenance requests and emergency situations Maintain accurate records of maintenance activities and equipment status Collaborate with other departments to ensure smooth operations Adhere to all safety protocols and procedures Participate in ongoing training and skill development programs Assist in inventory management of tools, parts, and supplies Contribute to the development and implementation of preventive maintenance schedules Provide technical support and guidance to other team members as needed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or vocational certificate in a relevant technical field</li><li>Minimum of 2 years of practical experience as a general technician or in a similar role</li><li>Proficiency in using basic tools and equipment related to facility maintenance</li><li>Strong problem-solving skills and ability to think critically</li><li>Excellent attention to detail and organizational skills</li><li>Ability to read and interpret technical manuals and schematics</li><li>Knowledge of safety procedures and regulations</li><li>Physical stamina and dexterity to perform various maintenance tasks</li><li>Excellent communication and interpersonal skills</li><li>Flexibility to work in a dynamic environment and handle multiple priorities</li><li>Goal-oriented mindset with a focus on efficiency and customer satisfaction</li><li>Relevant certifications in specific technical areas (e.g., HVAC, electrical) are a plus</li><li>Basic computer skills for record-keeping and communication purposes</li><li>Ability to work independently and as part of a team</li><li>Willingness to learn and adapt to new technologies and procedures</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The ultimate service of the consultancy is provide technical support to the UN-Habitat Jordan Head of Country office, project managers, and the project team to deliver the technical outputs to strengthen the agency s programmatic approach for advancing greening and resilience in cities. The Junior Landscape Architect will provide support to the project team to help enable the delivery of the following outputs as required: Under the Rethinking Sahab Project: Sahab's Green Public Space Plan Report. Support the vegetation planning and implementation at the pilot sites in Sahab And under the</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>you will be responsible for the management, maintenance, and support of our Linux-based server environments.<br> This role requires expertise in configuring and troubleshooting system issues, ensuring high availability and performance, and implementing best practices for security and efficiency.<br> Key Responsibilities: Install, configure, and maintain Linux operating systems on physical and virtual servers.<br> Monitor system performance, troubleshoot issues, and optimize server configurations for maximum efficiency.<br> Implement and manage backups, disaster recovery, and security updates.<br> Automate routine maintenance tasks using scripting languages (e.<br>g., Bash, Python).<br> Collaborate with development and network teams to ensure the seamless deployment and integration of applications.<br> Provide technical support and guidance to users and IT staff regarding Linux systems.<br> Maintain detailed documentation of system configurations, procedures, and changes.<br> Participate in capacity planning and system upgrades, ensuring minimal downtime.<br> Stay updated with the latest Linux technologies and industry trends.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 4+ years of experience as a Linux Administrator or similar role.<br> Strong knowledge of Linux operating systems (e.<br>g., Red Hat, Ubuntu, CentOS).<br> Experience with server management, monitoring, and troubleshooting.<br> Proficiency in shell scripting and automation tools.<br> Familiarity with networking concepts, security best practices, and cloud services.<br> Excellent problem-solving skills and attention to detail.<br> Strong communication skills, both verbal and written.<br> Relevant certifications (e.<br>g., RHCE, CompTIA Linux+) are a plus.<br> #LI-RK1</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>you will be responsible for the management, maintenance, and support of our Linux-based server environments.<br> This role requires expertise in configuring and troubleshooting system issues, ensuring high availability and performance, and implementing best practices for security and efficiency.<br> Key Responsibilities: Install, configure, and maintain Linux operating systems on physical and virtual servers.<br> Monitor system performance, troubleshoot issues, and optimize server configurations for maximum efficiency.<br> Implement and manage backups, disaster recovery, and security updates.<br> Automate routine maintenance tasks using scripting languages (e.<br>g., Bash, Python).<br> Collaborate with development and network teams to ensure the seamless deployment and integration of applications.<br> Provide technical support and guidance to users and IT staff regarding Linux systems.<br> Maintain detailed documentation of system configurations, procedures, and changes.<br> Participate in capacity planning and system upgrades, ensuring minimal downtime.<br> Stay updated with the latest Linux technologies and industry trends.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 4+ years of experience as a Linux Administrator or similar role.<br> Strong knowledge of Linux operating systems (e.<br>g., Red Hat, Ubuntu, CentOS).<br> Experience with server management, monitoring, and troubleshooting.<br> Proficiency in shell scripting and automation tools.<br> Familiarity with networking concepts, security best practices, and cloud services.<br> Excellent problem-solving skills and attention to detail.<br> Strong communication skills, both verbal and written.<br> Relevant certifications (e.<br>g., RHCE, CompTIA Linux+) are a plus.<br> #LI-RK1</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong>Who are we?</strong> <br> <p></p> <p>Eon Dental is a high-impact medical devices &amp; tech company growing at neck breaking speed. We are a team of over ~500 colleagues dedicated to making Eon Dental a leading global player in the clear aligner and dental services industry.</p> <p>Eon Dental aims to deliver value to dentists and orthodontists worldwide by offering a superior quality product, dynamic pricing, treatment schemes as well as after-sales service and assistance.</p> <p>Software and innovation are involved in all aspects of our product lifecycle; beginning from an engaging experience on the frontend applications that serves customers and dentists to robust backend solutions for process management and automation.</p> <p>Our excitement about the vision and mission of the company has enabled us to foster a great culture and an exciting work environment that is based on building synergies and our team s exceptional talent to make our customers experience outstanding.<br> </p> <p> <strong>Your Impact<br> </strong> <br>The Technical Support Specialist role is based in Jordan and reports to IT Infrastructure Head and will be responsible for managing and resolving technical support tickets while assisting with system administration tasks. This role involves diagnosing hardware and software issues, providing user training, maintaining documentation, and collaborating with the IT team to improve support processes, ensuring optimal technology use across the organization.<br> </p> <p> <strong>What You'll Do</strong> </p> <ul> <li> <p>Monitor and manage technical support tickets in the ticketing system, ensuring timely resolution and follow-up.</p> </li> <li> <p>Diagnose and troubleshoot hardware and software issues, providing effective solutions to users.</p> </li> <li> <p>Provide training and support to users on software applications and systems to enhance their technical proficiency.</p> </li> <li> <p>Create and maintain technical documentation, including user guides, FAQs, and troubleshooting procedures.</p> </li> <li> <p>Assist with system administration tasks, including user account management, software installations, and updates.</p> </li> <li> <p>Work closely with the IT team to enhance support processes and share insights on common user issues.</p> </li> <li> <p>Identify areas for improvement in support processes and recommend solutions to enhance efficiency.</p> </li> <li> <p>Promote cybersecurity best practices among users and assist in monitoring compliance with security policies.</p> </li> <li> <p>Adhere to the quality standards and safety procedures as per the company guidelines and local regulations.</p> </li> <li> <p>Take appropriate actions in relation to any hazards and work related issues, and escalate as needed, in order to ensure prompt and effective resolution.</p> </li> <li> <p>Perform other job-related tasks as assigned by the line manager, in order to ensure the fulfillment of organizational objectives.<br> </p> </li> </ul> <p> <strong>What To Bring</strong> </p> <ul> <li> <p>Bachelor s degree in Computer Science, Information Technology, or a related field is required.</p> </li> <li> <p>Relevant certifications (e.g., MCSA, CCMA) is preferred.</p> </li> <li> <p>Minimum of 2-4 years of experience in technical support or system administration.</p> </li> <li> <p>Good English communication skills verbal and written.</p> </li> </ul> <p> </p> <p> <strong>What We Offer</strong> </p> <ul> <li> <p>Great culture and growth opportunity</p> </li> <li> <p>The chance to personally impact Eon s customer experience</p> </li> <li> <p>Push your boundaries working with highly motivated and cross-functional teams</p> </li> </ul> <p> </p> <p> <strong>Interested?</strong> </p> <p>Then apply for this position by clicking on the apply button. All applicants must send an updated CV in English. </p></div></section>

<p><h4>Description</h4> <h4>Key responsibilities</h4> <h4>Technical presales support</h4> <p>Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE.<br> Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.</p> <h4>Customer engagement</h4> <p>Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.</p> <h4>Solution design & documentation</h4> <p>Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.</p> <h4>Collaboration</h4> <p>Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.</p> <h4>Market & product knowledge</h4> <p>Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.</p> <h4>Required qualifications</h4> <p>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.</p> <h4>Preferred skills</h4> <p>Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.io, etc.).<br> Relevant technical certifications are advantageous.</p> <h4>Soft skills</h4> <p>Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.</p> <h4>KPIs / success metrics</h4> <ul> <li>Quality and timeliness of technical proposals.</li> <li>Win rate contribution.</li> <li>Customer satisfaction during presales engagements.</li> <li>Accuracy of solution sizing and estimations.</li> <li>Number of successful demos and POCs delivered.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are seeking a highly skilled and customer-focused Senior Systems Engineer to join our Microsoft Infrastructure team.<br> The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.<br> This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers.<br> The Senior Systems Engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.<br> Key Responsibilities Design, implement, and deliver enterprise infrastructure projects for enterprise customers.<br> Lead technical engagements and provide expert guidance throughout the project lifecycle.<br> Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.<br> Build, present, and clearly articulate technical solutions that address customer business and technical requirements.<br> Collaborate with customers, project managers, and internal teams to ensure successful project execution.<br> Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.<br> Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.<br> Identify technical risks and challenges proactively and implement effective mitigation strategies.<br> Communicate complex technical concepts effectively to both technical and non-technical stakeholders.<br> Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.<br> Maintain high standards of quality, professionalism, and customer satisfaction.<br> Requirements Education Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.<br> Experience Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.<br> Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.<br> Technical Skills Strong knowledge and hands-on experience with: Active Directory Microsoft Exchange Server Hyper-V Windows Server Microsoft SQL Server Microsoft System Center Products Microsoft Azure Microsoft Entra ID Microsoft 365 Microsoft Defender Microsoft Intune Microsoft Purview Required Competencies Strong troubleshooting and problem-solving skills.<br> Excellent communication and presentation skills.<br> Ability to work independently and as part of a team.<br> Strong customer service and stakeholder management skills.<br> Experience mentoring and coaching junior engineers.<br> Ability to manage multiple priorities in a fast-paced environment.<br></span> </div>

<p><br></p><p>Scope of the Position The Systems Administrator is responsible for the effective provisioning, installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure in both Windows and Linux environments. This role ensures that IT systems run efficiently and securely, serving the needs of the organization. The candidate will work with various teams to design and implement solutions that enhance IT service delivery.</p><p>Primary Duties and Responsibilities</p><p>System Administration (Windows &amp; Linux):</p><ul><li>Manage and maintain both Windows Server and Linux environments, ensuring high availability, security, and performance.</li><li>Install, configure, and update server operating systems, applications, and related infrastructure.</li><li>Monitor server health, performance, and security to identify and resolve potential issues.</li><li>Perform system backups, restore operations, and disaster recovery planning.</li><li>Manage user accounts, permissions, and access control on both Windows and Linux systems.</li></ul><p>Security &amp; Compliance:</p><ul><li>Implement and maintain security protocols, patch management, and vulnerability assessments for both environments.</li><li>Ensure systems comply with relevant industry standards and regulations (e.g., SOC2, PCI-DSS , GDPR).</li><li>Administer Active Directory (AD) and domain security policies on Windows systems.</li></ul><p>Networking &amp; Infrastructure:</p><ul><li>Collaborate with network and security teams to optimize system integrations and improve IT infrastructure resilience.</li></ul><p>Automation &amp; Scripting:</p><ul><li>Develop and maintain automation scripts for routine tasks using PowerShell, Bash, Python, or other scripting languages.</li><li>Automate system deployments, monitoring, and updates for both Windows and Linux environments.</li></ul><p>Virtualization &amp; Cloud:</p><ul><li>Manage virtualization platforms such as VMware, Hyper-V, or other hypervisors.</li><li>Support cloud infrastructure (e.g., AWS, Azure) as part of a hybrid environment, managing servers and services deployed in the cloud.</li><li>Migrate workloads between on-premises and cloud platforms when needed.</li></ul><p>Technical Support &amp; Troubleshooting:</p><ul><li>Provide advanced troubleshooting support for system issues, ensuring timely resolution of critical incidents.</li><li>Collaborate with helpdesk and other IT staff to provide technical assistance and training to end-users.</li><li>Document system configurations, procedures, and troubleshooting guides for future reference.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).</li><li>3-5 years of experience as a Systems Administrator or similar role, with experience managing both Windows and Linux environments.</li><li>Strong knowledge of Windows Server (Active Directory, Group Policy, DNS, DHCP) and Linux distributions (Red Hat, Ubuntu, CentOS).</li><li>Proficiency with scripting and automation using PowerShell, Bash, or Python.</li><li>Experience with virtualization technologies (e.g., VMware, Hyper-V).</li><li>Familiarity with cloud environments (AWS, Azure, or GCP).</li><li>Solid understanding of networking concepts and protocols (e.g., TCP/IP, DNS, VPN).</li><li>Relevant certifications are a plus (e.g., Microsoft Certified: Windows Server, CompTIA Linux+, Red Hat Certified System Administrator, AWS Certified SysOps Administrator).</li><li>Working at a desk on a computer for long periods of time.</li><li>Lifting heavy equipment, such as servers.</li><li>Requires occasional on-call support for critical system incidents and maintenance during off-hours.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Senior Systems Engineer – Microsoft Infrastructure About the Role We are seeking a highly skilled and customer-focused Senior Systems Engineer to join our Microsoft Infrastructure team.<br> The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.<br> This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers.<br> The Senior Systems Engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.<br> Key Responsibilities Design, implement, and deliver enterprise infrastructure projects for enterprise customers.<br> Lead technical engagements and provide expert guidance throughout the project lifecycle.<br> Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.<br> Build, present, and clearly articulate technical solutions that address customer business and technical requirements.<br> Collaborate with customers, project managers, and internal teams to ensure successful project execution.<br> Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.<br> Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.<br> Identify technical risks and challenges proactively and implement effective mitigation strategies.<br> Communicate complex technical concepts effectively to both technical and non-technical stakeholders.<br> Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.<br> Maintain high standards of quality, professionalism, and customer satisfaction.<br> Education Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.<br> Experience Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.<br> Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.<br> Technical Skills Strong knowledge and hands-on experience with: Active Directory Microsoft Exchange Server Hyper-V Windows Server Microsoft SQL Server Microsoft System Center Products Microsoft Azure Microsoft Entra ID Microsoft 365 Microsoft Defender Microsoft Intune Microsoft Purview Required Competencies Strong troubleshooting and problem-solving skills.<br> Excellent communication and presentation skills.<br> Ability to work independently and as part of a team.<br> Strong customer service and stakeholder management skills.<br> Experience mentoring and coaching junior engineers.<br> Ability to manage multiple priorities in a fast-paced environment</span> </div>