CSS developer Jobs

<p>Prepares, using the AutoCAD software, all drafting works necessary for the production of site surveys, schematic designs, concept designs, master plans, detailed architectural, structural, and electrical and mechanical drawings to ensure the continuous flow of operations. Prepares 3-dimensional presentation drawings, diagrams, charts, and simple graphic works to be used in presentations as required in order to assist team members with their presentation needs. Produces hard copies of the designs and plans to ensure that the supervisor checks and approves the work done. Assists Division Heads in carrying out the daily operations to ensure the continuous flow of activities. Produces drawings for the remodeling of existing buildings. Produces designs and detailed drawings for housing &amp; shelters. Performs other duties as may be assigned by the supervisor.</p><p>Competencies</p><p>Core Competencies of Communication, Working with People and Drive for Results apply by default. • Creating and Innovating. • Applying Technical Expertise. • Relating and Networking. • Learning and Researching.</p><p>Job Specific Qualifications</p><p><b>Work Experience</b></p><p>Five years of experience in AutoCAD drawing, drafting and graphic works and 3-dimensional applications is required Experience in engineering-related office equipment such as plotter, drawing photocopying machine and other relevant ones is required Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Do you have close relative(s) in UNRWA (mother, father, daughter, son, sister brother)? If yes, please provide full name(s) and relationship. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below.</p><p>Is required</p><p>Languages</p><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).</p><p>Required Languages</p><br><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><div>During your tenure as an Experienced Associate in Audit &amp; Assurance, you will demonstrate and develop your capabilities in the following areas:&nbsp;</div><div><br></div><div>Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually&nbsp;&nbsp;</div><div>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls&nbsp;&nbsp;</div><div>Takes responsibility for understanding key statistics and industry matters about entity before engagement begins&nbsp;&nbsp;</div><div>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended&nbsp;&nbsp;</div><div>Liaises effectively with onshore and offshore Centres of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them&nbsp;&nbsp;</div><div>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these&nbsp;&nbsp;</div><div>Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis&nbsp;&nbsp;</div><div>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality&nbsp;&nbsp;</div><div>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle&nbsp;&nbsp;</div><div>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions&nbsp;&nbsp;</div><div>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional skepticism&nbsp;&nbsp;</div><div>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies&nbsp;</div><div><br></div><div>Leadership Capabilities:&nbsp;</div><div><br></div><div>Builds own understanding of our purpose and values; explores opportunities for impact&nbsp;&nbsp;</div><div>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent&nbsp;&nbsp;</div><div>Understands expectations and demonstrates personal accountability for keeping performance on track&nbsp;&nbsp;</div><div>Actively focuses on developing effective communication and relationship-building skills&nbsp;&nbsp;</div><div>Understands how their daily work contributes to the priorities of the team and the business&nbsp;&nbsp;</div><div>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.&nbsp; &nbsp;</div><div>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues.&nbsp;&nbsp;</div><div><br></div><div><b>Qualifications</b>:&nbsp;</div><div><br></div><div>Degree in Accounting or related field. Graduate degree is desired.&nbsp; &nbsp;</div><div>2+ years of experience in public auditing and accounting, preferably with Big Audit Firms.&nbsp;&nbsp;</div><div>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.&nbsp; &nbsp;</div><div>Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English).&nbsp;&nbsp;</div></div><div><div><ul> </ul></div></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Location Amman Deloitte , established globally in 1845, is the world s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC. We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region. We have received numerous awards in the last few years, such as Brand Finance s strongest and most valuable "commercial services" brand in the world for the 6th consecutive year (2024), the Great Place to Work and Best Workplaces in the UAE PHONE_NUMBER), the Great Place to Work and Best Workplaces in the KSA PHONE_NUMBER), "World s Most Attractive Employers" (2023), the Middle East Tax Firm of the year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. During your tenure as a Business Analyst in M&amp;A Corporate Finance, you will demonstrate and develop your capabilities in the following areas: Research key industry trends, company specific information and relevant industry financial data using various database and tools available Assist with building financial models to support clients with decision making and negotiations Develop/ analyse financial forecasts to estimate business valuation using different methodologies such comparable companies, DCF and transaction multiples analysis and conduct sensitivity and scenario analysis Analyse financial and other data using different tools and techniques for data visualization and industry research to help create insights. Assist with preparation of transaction collaterals such as teaser, information memorandum, etc. Evaluate company s operational and financial performance, financial position and capital structure Understand the company s business fundamentals, industry positioning and growth prospects Assist senior team members with project management and coordinating multiple stakeholders across the transaction lifecycle Leadership Capabilities: Builds own understanding of our purpose and values; explores opportunities for impact. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent Understands expectations and demonstrates personal accountability for keeping performance on track Actively focuses on developing effective communication and relationship-building skills Understands how their daily work contributes to the priorities of the team and the business</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in finance, accounting or any related field e.g. Math s, Engineering, Finance, Economics, Business Administration</li><li>ACA or ACCA or CFA or MBA or equivalent, with emphasis on corporate finance, or investment analysis is a plus</li><li>Up to 2 years of experience in Corporate Finance, M&amp;A Advisory or Investment Banking / Private Equity with experience in areas such as business valuations, mergers &amp; acquisitions, financial modeling, and raising debt or equity</li><li>Willingness to pursue a financial or accounting designations (CFA / ACCA / CA)</li><li>Willing and able to travel and spend project time regionally</li><li>Strong interpersonal and communication skills</li><li>Advanced level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)</li><li>Excellent business writing skills</li><li>Bilinguals (English &amp; Arabic) preferred</li><li>#LI-LA1</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an L1 SOC Analyst with 1–3 years of experience to monitor security events, identify potential threats, and support the Security Operations Center (SOC) in responding to security incidents.<br> The ideal candidate should have a good understanding of cybersecurity fundamentals and security monitoring.<br> Key Responsibilities Monitor security alerts and events using SOC monitoring tools.<br> Perform initial analysis and triage of security incidents.<br> Escalate suspicious activities to higher-level SOC analysts when required.<br> Investigate security alerts and document findings.<br> Monitor system and network logs for potential security threats.<br> Follow incident response procedures and SOC playbooks.<br> Maintain accurate documentation of security events and incidents.<br> Work closely with the cybersecurity team to support daily SOC operations.<br> Bachelor's degree in Computer Science, Cyber Security, Information Technology, or a related field.<br> 1–3 years of experience in a Security Operations Center (SOC) or cybersecurity role.<br> Basic understanding of cybersecurity concepts and security monitoring.<br> Familiarity with security incidents, threats, and vulnerabilities.<br> Strong analytical and problem-solving skills.<br> Good communication and teamwork skills.<br> Willingness to work in a 24/7 shift environment if required.<br> Nice to Have Knowledge of SIEM tools.<br> Familiarity with Windows, Linux, and networking fundamentals.<br> Certifications such as Security+, CEH, or SC-200 are an advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Firewall Engineer with 10+ years of experience to design, implement, manage, and support enterprise firewall and network security solutions.<br> The ideal candidate will be responsible for maintaining secure network environments, implementing security policies, and ensuring the availability and performance of firewall infrastructure.<br> Key Responsibilities Configure, manage, and maintain enterprise firewall solutions.<br> Implement and enforce firewall security policies and access control rules.<br> Monitor firewall performance and troubleshoot security or connectivity issues.<br> Perform firewall upgrades, patches, and configuration changes.<br> Support network security operations and incident investigations.<br> Review and optimize firewall rules to ensure compliance and security best practices.<br> Collaborate with infrastructure and cybersecurity teams on security initiatives.<br> Maintain technical documentation and standard operating procedures.<br> Ensure firewall environments meet organizational security and compliance requirements.<br> Bachelor's degree in Computer Science, Information Technology, Cyber Security, or a related field.<br> 10+ years of experience in firewall and network security administration.<br> Strong understanding of enterprise firewall technologies.<br> Experience implementing and managing network security policies.<br> Good knowledge of network security principles and troubleshooting.<br> Strong analytical and problem-solving skills.<br> Good communication and teamwork skills.<br> Nice to Have Firewall vendor certifications.<br> Experience with enterprise network environments.<br> Knowledge of VPNs, NAT, and network segmentation.<br></span> </div>

<p><h4>Job description:</h4> <p>We are looking for an experienced OFSAA ERM technical consultant to support the implementation, enhancement, and maintenance of Oracle Financial Services Analytical Applications (OFSAA) for enterprise risk management. The consultant will work closely with stakeholders to ensure compliance with regulatory standards such as BASEL, ICAAP, and CRA while optimizing reconciliation and risk processes.</p> <h4>Responsibilities:</h4> <ul> <li>Serve as a specialist in OFSAA ERM, covering BASEL, ICAAP, CRA, and reconciliation modules.</li> <li>Analyze existing implementations and enhance application rules.</li> <li>Manage data loading processes including T2T, DT, and PLSQL.</li> <li>Collaborate with risk management stakeholders to align solutions with business and regulatory requirements.</li> </ul> <h4>Requirements:</h4> <ul> <li>8+ years of experience working with OFSAA ERM modules.</li> <li>Strong technical expertise in BASEL, ICAAP, CRA, and reconciliation.</li> <li>Hands-on experience with T2T, DT, and PLSQL.</li> <li>Solid understanding of risk management practices in the banking/financial sector.</li> <li>Bachelor’s or master’s degree in computer science, information technology, or related field.</li> </ul> <p><strong>Disclaimer:</strong> We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge will be based on merit, competence, and performance. Female and minorities are strongly encouraged and preferred to apply for the role.</p></p><p></p>

<p><h4>Job description:</h4> <p>We are looking for an experienced OFSAA ERM technical consultant to support the implementation, enhancement, and maintenance of Oracle Financial Services Analytical Applications (OFSAA) for enterprise risk management. The consultant will work closely with stakeholders to ensure compliance with regulatory standards such as BASEL, ICAAP, and CRA while optimizing reconciliation and risk processes.</p> <h4>Responsibilities:</h4> <ul> <li>Serve as a specialist in OFSAA ERM, covering BASEL, ICAAP, CRA, and reconciliation modules.</li> <li>Analyze existing implementations and enhance application rules.</li> <li>Manage data loading processes including T2T, DT, and PLSQL.</li> <li>Collaborate with risk management stakeholders to align solutions with business and regulatory requirements.</li> </ul> <h4>Requirements:</h4> <ul> <li>8+ years of experience working with OFSAA ERM modules.</li> <li>Strong technical expertise in BASEL, ICAAP, CRA, and reconciliation.</li> <li>Hands-on experience with T2T, DT, and PLSQL.</li> <li>Solid understanding of risk management practices in the banking/financial sector.</li> <li>Bachelor’s or master’s degree in computer science, information technology, or related field.</li> </ul> <p><strong>Disclaimer:</strong> We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge will be based on merit, competence, and performance. Female and minorities are strongly encouraged and preferred to apply for the role.</p></p><p></p>

<b>About the Role<br></b>We are looking for a highly motivated and passionate candidate to be as a Call center representatives act on behalf of zain , providing information about products and services, taking orders, responding to handling customer complaints, processing returns, and performing countless other activities, depending on the company, and channeling the feedback and recommendation to management and related divisions and department , Through various communication channels, such as phone calls, texts, social media...etc and in a professional convivial manner, adhering to set policies, procedures and delivering the required quality of service, while maintaining Key Performance Indicators (KPIs) for customer satisfaction.<br><b><br>Main Responsibilities, will include but will not be limited to:<br></b><br>Handling a large volume and various types of customer correspondences in a timely manner through inbound calls, outbound calls, text Messages, social media and/ or other ways of interactions in a professional and convivial manner while adhering to quality standard and service levels to maintain customer satisfaction.<br><br>Providing technical assistance to customers subscribed to Enterprise, Broadband, ETTH, FTTH and Hosting service<br><br>Promoting and maintaining vigorous and positive corporate image and identity during interactions with customers.<br><br>Facilitating the interaction of Zain with its customers by answering customers enquires and resolving their problems through comprehensible guidance, recommending proper solution(s), and proposing adequate enlightenments in a timely and effective manner.<br><br>Representing a sound understanding and consciousness of customers' enquiries, conflicts, perceptions, concerns and suggestions through deriving efficient reciprocal correspondences and sympathizing with customers without compromising on Zain's policies, standards and procedures.<br><br>Contacting and transferring correspondences to concerned parties in order to resolve and follow up on customer enquiries and conflicts by following related policies and procedures.<br><br>Handle all customers technical issues in regards home and enterprise solutions.<br><br>Perceiving spotted trends in customer enquiries, feedback, and complaints as well as identifying system flaws, and alerting responsible parties regarding such occurrences.<br><b><br>What We Need From You<br></b>To be shortlisted for this position, you will need to comply with all of the below requirements:<br><br>Holds a bachelor s degree in Telecommunication Engineering, Information Technology or any related field<br><br>Preferred: 2 years of relevant experience.<br><br>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <b>Qualifications</b>: </p> <ul> <li>Bachelor s degree in computer science, Computer Engineering,<br>or a related field. </li> <li>2+ years of programming experience, with a strong focus on<br>Python. </li> <li>Experience with backend frameworks is required. </li> <li>Intermediate knowledge of AI concepts, including machine<br>learning, data processing, and automation. </li> <li>Solid understanding of software development principles,<br>APIs, and system integrations. </li> <li>Ability to analyze problems and develop practical, scalable<br>digital solutions. </li> <li>Interest in innovation, emerging technologies, and digital<br>transformation. </li> <li>Strong communication skills and ability to work effectively<br>in a collaborative team environment.</li> <li>Good command of English (written and spoken). </li> </ul></div></section>

<p><h4>Position summary</h4> <p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels these associates work to build an experience that is memorable and unique – with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience.</p> <p>Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p> <p>Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).</p> <p>Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life.</p> <p>If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels these associates work to build an experience that is memorable and unique – with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience.</p> <p>Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p> <p>Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).</p> <p>Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life.</p> <p>If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>Headquarters Amman (Work may be on-site or remote. In case of remote work, working hours shall be aligned with Headquarters working hours)<br> Expected duration<br>6 weeks to 11 months, depending on the project, tasks, and availability.<br> Duties and Responsibilities<br>Under the supervision of the Manager, Compensation Unit, the intern will contribute to: - Data analysis (ie: salary surveys, benchmarking), - Policy reviews and allowances tracking, - Development of reporting tools, process improvement (SOPs, templates), - And overall support to the compensation team.<br> Qualifications/special skills<br>- Current student or recent graduate (less than a year) in Business Administration, Economics, Human Resources, Data Analytics, or a related field - At ease with numbers and data, very good level in Excel (data structuring, formulas) - Ability to organize and structure information in a clear and logical manner - Attention to detail, organized, structured, analytical and problem-solving mindset - Interest in compensation, HR analytics, process improvement, digitalization, AI tools.<br> Languages<br>Excellent command of English is required; Arabic is an advantage.<br> Additional Information<br>- Objective of the Internship: To support the Compensation Team in the implementation of its 2026 workplan through analytical, operational, and process-improvement activities, while gaining practical experience in compensation management in an international environment. - Expected Deliverables: Structured datasets, analytical outputs (tables, dashboards), draft SOPs and templates, and contributions to tool development and process optimization, including AI-related initiatives. - Learning Opportunities: Exposure to compensation frameworks, salary survey methodology, policy development, advanced Excel analytics, and process optimization including AI applications.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong>About Maqsam</strong> <p> <strong>Maqsam </strong>is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, <strong>Maqsam </strong>has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p> Your Opportunity <p>As a <strong>Senior AI Agent Architect, </strong>you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with Product, Engineering, and Customer Success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p> Key Responsibilities <ul> <li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li> <li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li> <li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li> <li>Set up and improve AI agent workflows, actions, and interaction logic.</li> <li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li> <li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li> <li>Review testing results and client feedback, then translate them into clear improvements.</li> <li>Collaborate with Product, Engineering, Customer Success, and other teams to align AI agent behavior with client needs.</li> <li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li> <li>Help define best practices for AI agent design, KB structuring, prompt quality, and evaluation.</li> <li>Support and guide less experienced team members when needed.</li> </ul> Who We re Looking For <ul> <li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li> <li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li> <li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li> <li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li> <li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li> <li>Strong critical thinking and attention to detail.</li> <li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li> <li>Ability to work effectively with cross-functional teams, including Product, Engineering, Customer Success, and client-facing teams.</li> <li>At least 2 3 years of relevant work experience is preferred.</li> <li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li> <li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li> </ul> What We Provide you <p>Join a world-class team at <strong>Maqsam</strong>, where your growth is our priority. Here s what you can expect:</p> <ul> <li>A collaborative and friendly environment with flexible hours.</li> <li>Many opportunities to learn, grow and become a world-class professional.</li> <li>A fair compensation.</li> <li>A culture that thrives on open communication and transparency.</li> <li>First-class health insurance.</li> <li>Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li> </ul> <p> </p> <p>Ready to join <strong>Maqsam's </strong>team? Apply now!</p></div></section>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Leads and supports all guest experience initiatives at the property.<br> Supports GM in driving a guest centric culture in the hotel and create awareness and understanding among all ambassadors on the importance of guest experience.<br> Reviews and communicates the brand assurance program and all new brand/quality initiatives effectively to all stakeholders.<br> Works with and supports department heads to prepare for LQA or BARE brand assurance audits as applicable to the hotel.<br> Conducts regular property self-assessments on the operational brand standards and other quality programs including cross-departmental audits through iAuditor and other tools.<br> Represents guest experience (voice of the guest) at the morning hotel briefing with updates and highlights points for improvement and guest praise.<br> Reviews VOG performance and guest feedback daily, identifies trends and areas for improvement on a regular basis and shares with relevant stakeholders.<br> Conducts a weekly VOG meeting with individual department heads, communicates performance, supports and pushes management action plan (MAP) efforts.<br> Leads and develops a team of guest experience ambassadors within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.<br> Reviews MAPs proposed by each department post-LQA or BARE mystery visit and supports and follows up implementation by department heads.<br> Monitors results of other quality management programs such as ResaVision and follows up action plans from the relevant department heads whenever necessary.<br> Champions the internal communication of guest experience related matters and updates to all ambassadors in the hotel.<br> Maintains direct contact with guests to collect direct feedback and facilitate new ways of collecting more in-house feedback.<br> Works closely with department heads to assess service standards and delivery on a regular basis.<br> Ensures that the relevant teams and stakeholders respond to all guest feedback, e.g. VOG GSS, and consumer-generated content on various social media sites or travel sites (100% of the negative reviews/feedback, but none of the positive reviews/feedback except for those on GSS and TripAdvisor).<br> Reviews and communicates best practices implemented in other hotels within the brand, follow-up on implementation at the property when relevant.<br> Responsible for implementation and application of Local Measure along with e-commerce or marketing team.</p> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in hospitality or related areas</li> <li>Strong user knowledge of Microsoft Outlook and Microsoft Office tools</li> <li>Relevant work experience with internationally reputed hotel chains is preferred</li> <li>Strong background in hotel operations or service industry (in a client facing role); (2-5 years)</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br> <p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br> <p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us:</span></strong></p><br> <p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&amp;D hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp; </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <span><strong>Associate Manager, Quality Compliance</strong></span>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <p><span>Strategic </span></p><br> <ul> <li><span>Providing support and guidance to the Hikma injectable sites including compounding by:</span></li> <li><span>Lead auditing coordination, approach, and execution for injectables/Oral/ laboratory/Data Integrity manufacturing/contract manufacturing CMOs</span></li> <li><span>Ensuring internal injectable/Oral Hikma site compliance with Hikma’s rules and policies through internal audits</span></li> <li><span>Following up on all observations by Hikma and third parties which includes CAPA plan implementation and ensuring timely completion.</span></li> </ul> <p><span>Technical capabilities </span></p><br> <ul> <li><span>Providing concerned Hikma employees with the required guidance related to the injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes to ensure that the related international standards and specifications are applied on all Hikma concerned processes</span></li> <li><span>Investigating and studying different problems related to injectables/Oral/ laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes that might occur in all Hikma concerned functions and recommending the corrective actions accordingly</span></li> <li><span>Ensuring that health and safety regulations are followed in the concerned processes to avoid accidents in the workplace during executed audits protecting the auditors</span></li> <li><span>Ensuring that the entire injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes are in compliance with the set standard operating procedures (SOPs</span></li> <li><span>Ensuring that all injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes, activities, procedures comply with related internal/external regulations</span></li> <li><span>Conducting periodic checks to ensure that all injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes are performed correctly and conforming the international standards and specifications</span></li> <li><span>Assessing different Hikma functions compliance with the set standards and specifications in order to detect the deviations and recommending the necessary corrective actions accordingly</span></li> <li><span>Providing the Corporate Compliance Director with periodic reports illustrating the work flow of the injectables/Oral/microbiology, laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes through Hikma corporate functions</span></li> <li><span>Documenting different related transactions in all Hikma corporate functions to be used as a reference in the future when needed</span></li> <li><span>Performing other duties related to the job as assigned by the direct supervisor</span></li> </ul> <p><span>Administrative </span></p><br> <ul> <li><span>Preparing periodic reports with respect to the Compliance (Injectables/Orals) function's activities and achievements to be submitted to the direct supervisor</span></li> <li><span>Ensuring that instructions, circulars and organizational and technical decisions are followed and applied</span></li> <li><span>Implementing Internal quality auditing and Hikma subsidiaries audit program, ensuring that Hikma Internal sites maintain a state of cGMP compliance where all activities within the Hikma Pharmaceutical function comply with the adopted standards, policies, and procedures.</span></li> <li><span>implementing follow up auditing program for Hikma internal sites, ensuring that response is covered and communicated properly with Hikma quality management.</span></li> <li><span>Providing Technical Support to Injectable/Oral strategic Under license projects, by qualifying suppliers, upgrading systems of our partners, conducting gap analysis and providing the needed support before/ during and after authorities audits to sites,&nbsp; up to end of registration of the product.&nbsp; </span></li> <li><span>Assisting in process standardization through Hikma based on international best practices, in addition to supporting the functions’ managers in taking the required corrective and preventive actions.</span></li> <li><span>Supporting Hikma new projects by providing the needed technical and administrative support for Hikma new projects with new partners (Toll manufacturers, Finished product formulators).</span></li> <li><span>Participating in audits whenever Hikma audited by third party or authority. By presenting Corporate Compliance role, auditing system.</span></li> </ul> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates whose experience and skills align closely with the </span><span>qualifications outlined below:</span></p><br> <ul> <li><span>B.Sc. degree in Chemistry, Biological, Microbiology, Chemical Engineering or equivalent</span></li> <li><span>M.Sc. degree in TQM or equivalent</span></li> <li><span>(10) years of experience in a related position, of which at least (5) in a supervisory position</span></li> <li><span>Experience in a pharmaceutical industry, Oral and Injectables manufacturing.</span></li> <li><span>Quality certification on auditing e.g. ASQ/ISO9001…. etc </span></li> </ul> <p><strong><span>Skills:</span></strong></p><br> <ul> <li><span>Computer Skills</span></li> </ul> <p><span>Performs moderately difficult tasks using job related applications, Office applications, and other relevant programs, as well as uses the functions of the internet effectively</span></p><br> <ul> <li><span>Data Analysis</span></li> </ul> <p><span>Performs complex data analysis utilizing multi-sourced set of data, prepares reports illustrating the results through professional graphs, charts, and other visual aids</span></p><br> <ul> <li><span>Documentation / Recording Information</span></li> </ul> <p><span>Applying and using various techniques in documenting and recording information in written or electronic/magnetic formats</span></p><br> <ul> <li><span>English Language</span></li> </ul> <p><span>Demonstrates mastery of the language; near native; ability to read, understand and write extremely difficult or abstract prose, a wide variety of vocabulary, idioms, colloquialisms, and slang</span></p><br> <ul> <li><span>Government Relations</span></li> </ul> <p><span>Represents the company externally within the government sector and develops and maintains good rapport with its employees</span></p><br> <ul> <li><span>Law</span><span>s &amp; Legislations</span></li> </ul> <p><span>Possesses knowledge in laws and legislations of several countries that Hikma operates in, including MENA region, USA and Europe</span></p><br> <ul> <li><span>Project Management</span></li> </ul> <p><span>Ability to manage projects through effective planning, implementation, monitoring and completion of projects, while ensuring best utilization of resources; time, human resources, budget</span></p><br> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br> </div>

<p>We are seeking an experienced Sales &amp; Marketing Expert (E-commerce) to support the growth and commercialization of a digital marketplace platform. The consultant will be responsible for designing and implementing a scalable sales and marketing framework, establishing supplier and retailer acquisition strategies, and enabling sustainable growth in platform registrations, subscriptions, and transaction volumes. The role requires hands-on experience in marketplace, e-commerce, platform, or technology-driven business environments. This will be a short-term engagement that would last a few months.</p><p><b>Key Requirements</b></p><ul><li>Proven experience in building and implementing sales and marketing strategies for digital platforms, marketplaces, e-commerce businesses, or technology-enabled ventures.</li><li>Demonstrated experience designing and operationalizing sales structures, sales processes, and customer acquisition frameworks .</li><li>Experience developing and executing go-to-market (GTM) strategies for platform-based businesses.</li><li>Track record of increasing supplier/vendor onboarding, merchant acquisition, customer registrations, and subscription growth.</li><li>Experience developing sales pipelines, lead generation methodologies, and customer engagement models.</li><li>Experience driving platform adoption, transaction growth, and customer retention initiatives.</li><li>Experience designing and implementing performance management frameworks, KPIs, and sales dashboards.</li><li>Proven experience training, coaching, and mentoring sales and business development teams.</li><li>Experience working with B2B, B2B2C, marketplace, or e-commerce business models.</li></ul><p>Preferred Qualifications</p><ul><li>Experience working with wholesale, retail, or marketplace platforms.</li><li>Previous experience launching or scaling digital platforms in the GCC or Middle East region.</li><li>Experience with CRM systems, marketing automation platforms, and customer success frameworks.</li><li>Exposure to subscription-based business models and recurring revenue strategies.</li><li>Experience supporting digital transformation or platform commercialization initiatives.</li></ul><p>Other Qualifications</p><ul><li>Strong stakeholder management and facilitation skills.</li><li>Excellent presentation, communication, and training capabilities.</li><li>Strong analytical and commercial acumen.</li><li>Ability to work independently and deliver practical, results-oriented solutions.</li></ul><p>Key Responsibilities</p><ul><li>Develop and implement a comprehensive sales and marketing strategy for the platform.</li><li>Design the target sales organization structure, operating model, and performance framework.</li><li>Establish supplier, merchant, and retail shop acquisition methodologies and onboarding processes.</li><li>Develop sales playbooks, operating procedures, and performance metrics.</li><li>Train and mentor internal teams on sales execution, customer acquisition, and account management.</li><li>Design and implement initiatives to increase supplier and retailer registrations and subscriptions.</li><li>Develop customer engagement and retention strategies to increase purchasing activity and repeat transactions.</li><li>Analyze platform performance and recommend improvements to drive sustainable growth.</li><li>Support the implementation of sales, marketing, and customer success best practices.</li><li>Monitor KPIs and provide recommendations to optimize acquisition, conversion, retention, and revenue growth.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in building and implementing sales and marketing strategies for digital platforms, marketplaces, e-commerce businesses, or technology-enabled ventures.</li><li>Demonstrated experience designing and operationalizing sales structures, sales processes, and customer acquisition frameworks .</li><li>Experience developing and executing go-to-market (GTM) strategies for platform-based businesses.</li><li>Track record of increasing supplier/vendor onboarding, merchant acquisition, customer registrations, and subscription growth.</li><li>Experience developing sales pipelines, lead generation methodologies, and customer engagement models.</li><li>Experience driving platform adoption, transaction growth, and customer retention initiatives.</li><li>Experience designing and implementing performance management frameworks, KPIs, and sales dashboards.</li><li>Proven experience training, coaching, and mentoring sales and business development teams.</li><li>Experience working with B2B, B2B2C, marketplace, or e-commerce business models.</li><li>Experience working with wholesale, retail, or marketplace platforms.</li><li>Previous experience launching or scaling digital platforms in the GCC or Middle East region.</li><li>Experience with CRM systems, marketing automation platforms, and customer success frameworks.</li><li>Exposure to subscription-based business models and recurring revenue strategies.</li><li>Experience supporting digital transformation or platform commercialization initiatives.</li><li>Strong stakeholder management and facilitation skills.</li><li>Excellent presentation, communication, and training capabilities.</li><li>Strong analytical and commercial acumen.</li><li>Ability to work independently and deliver practical, results-oriented solutions.</li><li>Bachelor's degree in Business Administration, Marketing, Sales, E-Commerce, or a related field.</li></ul>

<p><h4>Description</h4> <p>The penetration testing team leader is responsible for leading ZainTECH’s licensed penetration testing capability within the cybersecurity advisory services practice. The role oversees the delivery of offensive security engagements across enterprise, government, and critical infrastructure customers throughout the MENA region, ensuring all testing activities are performed in accordance with industry best practices, recognized testing methodologies, and NCSC Jordan licensing requirements. The role combines hands-on technical leadership with team management, customer engagement, and service governance responsibilities.</p> <p>Also responsible for managing penetration testing engagements, developing offensive security capabilities, assuring quality of deliverables, and strengthening customer security postures through actionable remediation guidance.</p> <h4>Responsibilities</h4> <p><strong>Penetration testing engagement leadership</strong><br> Lead and manage penetration testing engagements across infrastructure, web, wireless, and applications to a recognized methodology.<br> Define engagement scope, objectives, testing methodology, and rules of engagement.<br> Ensure all testing activities are conducted safely and within approved customer authorizations.<br> Manage engagement timelines, resources, and delivery quality.<br> Act as the primary technical lead throughout the penetration testing lifecycle.</p> <p><strong>Offensive security delivery</strong><br> Perform advanced penetration testing activities using both manual and automated testing techniques.<br> Identify, validate, and demonstrate security vulnerabilities and attack paths.<br> Assess exploitability, business impact, and risk exposure associated with identified findings.<br> Conduct vulnerability assessments, penetration testing, security validation exercises, configuration reviews, and red team-style activities where applicable.<br> Support retesting activities following remediation efforts.</p> <p><strong>Quality assurance & technical review</strong><br> Review and validate penetration testing findings prior to customer delivery.<br> Ensure reports are technically accurate, risk-rated appropriately, actionable and business-focused, and aligned with industry standards.<br> Review attack chains and exploitation methodologies to ensure consistency and quality.<br> Maintain testing methodologies aligned with OWASP Testing Guide, PTES, OSSTMM, NIST guidance, and industry best practices.</p> <p><strong>Customer engagement & advisory services</strong><br> Present technical findings and executive summaries to customer stakeholders.<br> Conduct remediation workshops and technical review sessions.<br> Support customers in understanding security risks, threat exposure, and recommended remediation activities.<br> Provide strategic guidance on improving overall security posture.<br> Support presales activities, customer workshops, and cybersecurity assessments where required.</p> <p><strong>Team leadership & capability development</strong><br> Lead, mentor, and develop penetration testers within the cybersecurity practice.<br> Conduct technical coaching, skills development programs, knowledge-sharing sessions, and offensive security training initiatives.<br> Support recruitment, onboarding, and capability development activities.<br> Ensure team certifications remain current and aligned with NCSC requirements.<br> Drive continuous improvement across offensive security methodologies and tooling.</p> <p><strong>Governance, compliance & service development</strong><br> Ensure compliance with NCSC Jordan licensing requirements, internal security policies, customer contractual obligations, and regulatory requirements.<br> Enforce secure testing practices, confidentiality requirements, and evidence handling procedures.<br> Support service development initiatives to expand ZainTECH’s offensive security capabilities.<br> Maintain operational documentation, testing standards, and quality assurance processes.<br> Coordinate reporting and compliance activities required by NCSC and other regulatory stakeholders.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 5 years experience in cybersecurity, including at least 5 completed penetration testing projects.</li> <li>At least one valid NCSC-approved penetration testing certification like CPENT, CEPT, OSCE, LPT, CPT, GPEN, or another internationally recognized, equivalent certification in the same field that is approved by the NCSC.</li> <li>Deep, hands-on offensive skills across network, web, wireless, and application testing, and command of recognized methodologies (OWASP, PTES, OSSTMM).</li> <li>Leadership: proven ability to lead a testing team and present to client executives.</li> <li>Advanced degree in cybersecurity or a related discipline is preferable.</li> <li>Advanced credentials such as OSCE, CPENT, LPT, or GPEN are preferable.</li> <li>Experience in red teaming or an MSSP/consultancy offensive practice is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The penetration testing team leader is responsible for leading ZainTECH’s licensed penetration testing capability within the cybersecurity advisory services practice. The role oversees the delivery of offensive security engagements across enterprise, government, and critical infrastructure customers throughout the MENA region, ensuring all testing activities are performed in accordance with industry best practices, recognized testing methodologies, and NCSC Jordan licensing requirements. The role combines hands-on technical leadership with team management, customer engagement, and service governance responsibilities.</p> <p>Also responsible for managing penetration testing engagements, developing offensive security capabilities, assuring quality of deliverables, and strengthening customer security postures through actionable remediation guidance.</p> <h4>Responsibilities</h4> <p><strong>Penetration testing engagement leadership</strong><br> Lead and manage penetration testing engagements across infrastructure, web, wireless, and applications to a recognized methodology.<br> Define engagement scope, objectives, testing methodology, and rules of engagement.<br> Ensure all testing activities are conducted safely and within approved customer authorizations.<br> Manage engagement timelines, resources, and delivery quality.<br> Act as the primary technical lead throughout the penetration testing lifecycle.</p> <p><strong>Offensive security delivery</strong><br> Perform advanced penetration testing activities using both manual and automated testing techniques.<br> Identify, validate, and demonstrate security vulnerabilities and attack paths.<br> Assess exploitability, business impact, and risk exposure associated with identified findings.<br> Conduct vulnerability assessments, penetration testing, security validation exercises, configuration reviews, and red team-style activities where applicable.<br> Support retesting activities following remediation efforts.</p> <p><strong>Quality assurance & technical review</strong><br> Review and validate penetration testing findings prior to customer delivery.<br> Ensure reports are technically accurate, risk-rated appropriately, actionable and business-focused, and aligned with industry standards.<br> Review attack chains and exploitation methodologies to ensure consistency and quality.<br> Maintain testing methodologies aligned with OWASP Testing Guide, PTES, OSSTMM, NIST guidance, and industry best practices.</p> <p><strong>Customer engagement & advisory services</strong><br> Present technical findings and executive summaries to customer stakeholders.<br> Conduct remediation workshops and technical review sessions.<br> Support customers in understanding security risks, threat exposure, and recommended remediation activities.<br> Provide strategic guidance on improving overall security posture.<br> Support presales activities, customer workshops, and cybersecurity assessments where required.</p> <p><strong>Team leadership & capability development</strong><br> Lead, mentor, and develop penetration testers within the cybersecurity practice.<br> Conduct technical coaching, skills development programs, knowledge-sharing sessions, and offensive security training initiatives.<br> Support recruitment, onboarding, and capability development activities.<br> Ensure team certifications remain current and aligned with NCSC requirements.<br> Drive continuous improvement across offensive security methodologies and tooling.</p> <p><strong>Governance, compliance & service development</strong><br> Ensure compliance with NCSC Jordan licensing requirements, internal security policies, customer contractual obligations, and regulatory requirements.<br> Enforce secure testing practices, confidentiality requirements, and evidence handling procedures.<br> Support service development initiatives to expand ZainTECH’s offensive security capabilities.<br> Maintain operational documentation, testing standards, and quality assurance processes.<br> Coordinate reporting and compliance activities required by NCSC and other regulatory stakeholders.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 5 years experience in cybersecurity, including at least 5 completed penetration testing projects.</li> <li>At least one valid NCSC-approved penetration testing certification like CPENT, CEPT, OSCE, LPT, CPT, GPEN, or another internationally recognized, equivalent certification in the same field that is approved by the NCSC.</li> <li>Deep, hands-on offensive skills across network, web, wireless, and application testing, and command of recognized methodologies (OWASP, PTES, OSSTMM).</li> <li>Leadership: proven ability to lead a testing team and present to client executives.</li> <li>Advanced degree in cybersecurity or a related discipline is preferable.</li> <li>Advanced credentials such as OSCE, CPENT, LPT, or GPEN are preferable.</li> <li>Experience in red teaming or an MSSP/consultancy offensive practice is preferable.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Do you want to make a difference in people's lives?&nbsp;</strong></p><br><p>We are looking for a<strong> Retention Agent</strong> (<strong>English Speaker</strong>) to join our growing team!&nbsp;</p><br><p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </p><br><p>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, <strong>WUDUH </strong>is where you can grow and succeed.&nbsp;</p><br><p>Job Objectives: </p><br><p>The Retention Agent is responsible for engaging with clients who express a desire to cancel their enrollment in the program. The role involves investigating the true source of dissatisfaction, offering rebuttals when appropriate, and re-selling the value of the program. By combining active listening, persuasive communication, and follow-up strategies, the Retention Agent supports client satisfaction and long-term program commitment</p><br><p>Responsibilities and duties: </p><br><p>1. Client Retention &amp; Objection Handling:</p><br><p>• Accept inbound transfer calls and make outbound calls to clients requesting cancellation.</p><br><p>• Explore and identify the root cause of client dissatisfaction beyond the initial complaint.</p><br><p>• Offer rebuttals and solutions where appropriate to retain clients.</p><br><p>• Re-sell the value of the program and correct any client misunderstandings.</p><br><p>2. Program Knowledge &amp; Support:</p><br><p>• Answer program-related questions and provide accurate information.</p><br><p>• Clarify terms, correct misconceptions, and reinforce the benefits of program participation.</p><br><p>• Display thorough knowledge of debt settlement processes and client expectations.</p><br><p>3. Follow-up &amp; Performance Tracking:</p><br><p>• Complete necessary paperwork and system updates for clients who agree to stay enrolled.</p><br><p>• Track retention success metrics and report on performance.</p><br><p>• Conduct follow-up calls to ensure client satisfaction and reinforce retention.</p><br><p>Qualifications: </p><br><p>• Diploma in Business Administration, Finance, or a related field</p><br><p>• Bachelor’s degree in Business Administration, Finance, or a related field is a plus.</p><br><p>Years of Experience: </p><br><p>1–2 years in client retention, sales, or customer support roles, preferably in a call center environment.</p><br><p>Competencies / Behavioral Requirements:</p><br><p>• Strong communication and persuasion skills.</p><br><p>• Excellent attention to detail and follow-up.</p><br><p>• Proactive mindset with a high degree of independence.</p><br><p>• Professional, confident, and positive demeanor.</p><br><p>• Enthusiastic personality with a focus on customer care.</p><br><p>• Comfortable working in a fast-paced, high-energy environment.</p><br><p>Technical Requirements:</p><br><p>• Proficiency in MS Office (Excel, Word, Outlook).</p><br><p>• Familiarity with consumer credit, collections, or debt settlement programs is a plus.</p><br><p>• Ability to type at least 35 WPM with 90% accuracy.</p><br><p>• CRM or call center software experience preferred.</p><br><p><strong>What we offer:</strong>&nbsp;</p><br><ul> <li>Comprehensive health insurance&nbsp;</li> <li>Competitive compensation package&nbsp;</li> <li>Prime central location&nbsp;</li> <li>Discounts on food, beverages, and wellness services&nbsp;</li> <li>Continuous learning and development opportunities&nbsp;</li> <li>A dynamic, inclusive, and supportive work environment&nbsp;</li> <li>A workplace led by Gen Z and Millennials&nbsp;</li> </ul><p><strong>Employment type:</strong>&nbsp;</p><br><ul> <li>Full-time&nbsp;</li> <li>On-site&nbsp;</li> </ul><p><strong>Working days:</strong>&nbsp;</p><br><ul> <li>Monday to Friday: Night Shift&nbsp;</li> <li>6th day: Based on need, managed fairly based on priorities and urgency&nbsp;</li> </ul><p><strong>Ready to make your mark?</strong>&nbsp;</p><br><p>Apply now for a career that merges your talents with innovation. At <strong>WUDUH</strong>, your journey to a fulfilling career is just a click away!&nbsp;</p><br><p>Learn more at <strong><em>wuduh.zenats.com</em></strong>&nbsp;</p><br><p><strong>Students and fresh graduates are encouraged to apply. </strong>&nbsp;</p><br><p><em>Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.</em>&nbsp;</p><br><p><strong>Stay connected</strong>&nbsp;</p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>.&nbsp;</em>&nbsp;</p><br><p><em>You can find us on:&nbsp;</em>&nbsp;</p><br><ul> <li> <em>LinkedIn</em>&nbsp;</li> <li> <em>Instagram</em>&nbsp;</li> </ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br> <br> </div>