Foreman Jobs in Jordan
3026 Jobs Found
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<h4 ><strong >Job Title: Clinical Psychologist FSR #829</strong></h4>
<div class="ltr description_div" >
<p ><strong >Location: Roving</strong></p>
<p ><strong >JOB SUMMARY</strong></p>
<p >Psychologists play a vital role in understanding and addressing mental and emotional well-being. They assess, contribute to diagnosis, and provide therapy for individuals dealing with psychological challenges. Their responsibilities include conducting assessments, creating treatment plans, offering counseling, implementing therapeutic techniques, and promoting overall mental health and well-being. Psychologists often collaborate with multidisciplinary teams and represent mental health awareness and interventions. They provide guidance and support to help individuals enhance their mental resilience and lead fulfilling lives.</p>
<p > </p>
<p ><strong >MAIN TASKS AND RESPONSIBILITIES</strong></p>
<ul >
<li >Provide evidence-based psychological assistance to support clients and their families with mental health and psychosocial issues.</li>
<li >Provide evidence-based psychological interventions and remain up to date on advances in the field of psychology.</li>
<li >Remain up to date with professional development opportunities.</li>
<li >Assist the case management teams in improving forms, care plans, and mapping of community support services.</li>
<li >Take on team coaching and mentoring of team members.</li>
<li >Organize the development of the initial care plan with a focus on any immediate safety concerns.</li>
<li >Participate in case conferences, supervision and training opportunities.</li>
<li >Develop and deliver training for staff on topics relevant to psychological practice, lay counseling, and case management.</li>
<li >Develop care plans that are individualized and mutually developed with the client.</li>
<li >Monitor ongoing care plan development with special attention to safety issues.</li>
<li >Work as part of a multidisciplinary team and coordinate with internal and external stakeholders.</li>
<li >Conduct risk assessments and advise staff on carrying out risk assessments and the development of safety plans.</li>
<li >Coordinate the provision of case management and psychosocial services to clients, families, and significant others to enable these parties to deal with the impact of illness on individual family functioning and to achieve maximum benefits from services.</li>
<li >Evaluate client satisfaction and quality of care provided.</li>
<li >Offer direct therapeutic support for clients referred.</li>
<li >Perform other job-related duties as requested by the supervisor.</li>
<li >The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily comprehensive.</li>
</ul>
<p > </p>
<p ><strong >MINIMUM REQUIREMENTS</strong></p>
<ul >
<li >Master’s degree in clinical psychology, Psychology, Psychological Counseling, or Psychological and Educational Counseling.</li>
<li >At least three (3) years of experience working with NGOs.</li>
<li >Valid and active license to practice psychology in Jordan (mandatory).</li>
<li >At least one (1) year of experience in a similar role.</li>
</ul>
<p > </p>
<p > </p>
<p ><strong >Ethical Conduct at International Medical Corps </strong></p>
<p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships. </p>
<p >The International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk and/or any form of trafficking in persons. The International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve. </p>
<p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with the International Medical Corps. </p>
<p ><strong >Equal Opportunities </strong></p>
<p >The International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran. </p>
<p ><strong >Misconduct Disclosure Scheme </strong></p>
<p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. The International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures</p>
<h4 ><strong >Job Title: Clinical Psychologist FSR #829</strong></h4>
<div class="ltr description_div" >
<p ><strong >Location: Roving</strong></p>
<p ><strong>JOB SUMMARY</strong></p>
<p >Psychologists play a vital role in understanding and addressing mental and emotional well-being. They assess, contribute to diagnosis, and provide therapy for individuals dealing with psychological challenges. Their responsibilities include conducting assessments, creating treatment plans, offering counseling, implementing therapeutic techniques, and promoting overall mental health and well-being. Psychologists often collaborate with multidisciplinary teams and represent mental health awareness and interventions. They provide guidance and support to help individuals enhance their mental resilience and lead fulfilling lives.</p>
<p > </p>
<p ><strong>MAIN TASKS AND RESPONSIBILITIES</strong></p>
<ul>
<li>Provide evidence-based psychological assistance to support clients and their families with mental health and psychosocial issues.</li>
<li>Provide evidence-based psychological interventions and remain up to date on advances in the field of psychology.</li>
<li>Remain up to date with professional development opportunities.</li>
<li>Assist the case management teams in improving forms, care plans, and mapping of community support services.</li>
<li>Take on team coaching and mentoring of team members.</li>
<li>Organize the development of the initial care plan with a focus on any immediate safety concerns.</li>
<li>Participate in case conferences, supervision and training opportunities.</li>
<li>Develop and deliver training for staff on topics relevant to psychological practice, lay counseling, and case management.</li>
<li>Develop care plans that are individualized and mutually developed with the client.</li>
<li>Monitor ongoing care plan development with special attention to safety issues.</li>
<li>Work as part of a multidisciplinary team and coordinate with internal and external stakeholders.</li>
<li>Conduct risk assessments and advise staff on carrying out risk assessments and the development of safety plans.</li>
<li>Coordinate the provision of case management and psychosocial services to clients, families, and significant others to enable these parties to deal with the impact of illness on individual family functioning and to achieve maximum benefits from services.</li>
<li>Evaluate client satisfaction and quality of care provided.</li>
<li >Offer direct therapeutic support for clients referred.</li>
<li>Perform other job-related duties as requested by the supervisor.</li>
<li >The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily comprehensive.</li>
</ul>
<p > </p>
<p ><strong>MINIMUM REQUIREMENTS</strong></p>
<ul>
<li>Master’s degree in clinical psychology, Psychology, Psychological Counseling, or Psychological and Educational Counseling.</li>
<li>At least three (3) years of experience working with NGOs.</li>
<li>Valid and active license to practice psychology in Jordan (mandatory).</li>
<li >At least one (1) year of experience in a similar role.</li>
</ul>
<p > </p>
<p > </p>
<p ><strong >Ethical Conduct at International Medical Corps </strong></p>
<p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships. </p>
<p >The International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk and/or any form of trafficking in persons. The International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve. </p>
<p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with the International Medical Corps. </p>
<p ><strong >Equal Opportunities </strong></p>
<p >The International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran. </p>
<p ><strong >Misconduct Disclosure Scheme </strong></p>
<p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. The International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures</p>
<p><h4>Job summary</h4>
<p>Responsible for the daily shift operations of housekeeping, recreation/health club and, if applicable, laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR</li>
<li>2-year degree from an accredited university in hotel</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Jordanian Association for Medical Aid to Palestinians announces the need for a Medical Supplies Coordinator, responsible for coordinating and monitoring the provision of medical and pharmaceutical supplies for health centers, ensuring their availability in appropriate quantities according to work requirements, and monitoring inventory movement and storage conditions to ensure the continuity of efficient healthcare services in accordance with established standards.</p><p><b>Main Responsibilities:</b></p><ul><li>Monitoring the needs of health centers for medical and pharmaceutical supplies and working to ensure their continuous provision.</li><li>Coordinating with pharmacists, medical warehouses, and suppliers to ensure the fulfillment of health center needs and monitoring purchasing orders and requests.</li><li>Tracking the movement of incoming and outgoing medical supplies, updating inventory records, and identifying future needs.</li><li>Monitoring the distribution of medical supplies to health centers according to their needs.</li><li>Ensuring compliance with appropriate storage conditions and public safety standards.</li><li>Participating in routine inventory operations, monitoring expiration dates, and ensuring that expired or defective materials are not present.</li><li>Tracking supplies with slow movement or unused, and contributing to improving inventory management.</li><li>Preparing periodic reports related to inventory movement, and monitoring the accuracy of inventory records.</li><li>Maintaining original purchase invoices and verifying them before delivering them to the relevant departments.</li><li>Coordinating with medical and nursing staff and relevant departments to identify needs and ensure the availability of necessary supplies.</li><li>Contributing to improving the efficiency of managing medical and pharmaceutical supplies, and performing any other tasks within the scope of the position.</li><li>A valid professional license and membership in a relevant professional association is required, according to the specialization requirements.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li><b>Inventory Management:</b> Ability to monitor the movement of medical and pharmaceutical supplies and organize inventory and dispensing operations.</li><li><b>Time Management and Organization:</b> Ability to organize requests and monitor requests while adhering to specified deadlines.</li><li><b>Communication and Coordination:</b> Effective communication skills with health centers, warehouses, pharmacists, suppliers, and various departments.</li><li><b>Attention to Detail:</b> Accuracy in updating inventory records, monitoring expiration dates, and preparing reports.</li><li><b>Report Preparation and Documentation:</b> Ability to prepare periodic reports and maintain records, invoices, and relevant documents.</li><li><b>Problem-Solving:</b> Ability to address supply shortages and determine needs while taking appropriate action.</li><li><b>Knowledge of Storage and Safety Conditions:</b> Compliance with medical supply storage requirements and public safety procedures.</li><li><b>Computer and Electronic Systems Usage:</b> Proficiency in using computer programs and electronic systems related to inventory management.</li><li><b>Ability to Work Under Pressure:</b> Ability to prioritize tasks and respond quickly to health center needs.</li><li><b>Teamwork:</b> Ability to collaborate with medical and administrative staff to achieve work objectives.</li><li><b>Arabic Language:</b> Proficient in reading, writing, and speaking.</li><li><b>English Language:</b> Proficient in reading and writing at an excellent level, and good conversational skills.</li></ul></div>
<p>Provides Leadership and oversight of Agency-wide payroll and posting operations to ensure full accuracy operations, timeliness, and compliance with Agency policies and statutory requirements. Leads the monitoring and annual distribution of Provident Fund accounts, implements robust internal controls, and oversees the continuous improvements to payroll systems and processes. Provides authoritative advice and guidance to HQ and field teams on system use, compliance standards, and risk mitigation, ensuring the integrity and reliability of all payroll-related activities. Leads the organization's people analytics function by delivering strategic, data-driven intelligence to HR leadership; oversees compliance monitoring; oversees the development of dashboards and delivers ad hoc data-analysis to provide deeper insight in HR issues; provides evidence-based recommendations, statistical models, and risk and cost assessments to inform policy formulation and management decision-making; Coordinates responses to external and internal auditors. Manages HR digitization and automation initiatives to optimize service delivery and operational efficiency across HRD. Oversees the execution of automation projects, ensuring alignment with departmental priorities and broader organizational strategies. Champions continuous process enhancement and innovation. Leads HR communication and partnership initiatives to strengthen collaboration between HQ departments and field offices; organizes and delivers training for HR business partners; facilitates feedback and service improvement through surveys, consultations, and roundtable discussions. Coordinates implementation of the Agency's Gender and Disability initiatives; maintains the Gender Parity Dashboard and reporting tools to monitor progress toward 2028 targets; collaborates with field offices and departments to ensure compliance with the Gender Work Plan and promotes inclusivity across HR processes. Advises Chief HR Operational Services Division and senior management on HR system enhancement, data analytics, and automation policy integration. Contributes to policy development, standard operating procedures, and change management frameworks.</p><p><strong>Desired Candidate Profile</strong></p><p>Advanced university degree (Master's or equivalent) from an accredited educational institution in public or business administration, human resources management, or a related discipline. Professional project management certification.</p><p>Advanced university degree (Master's or equivalent) from an accredited educational institution in public or business administration, human resources management, or a related discipline is required. Professional project management certification is required. At least seven years of progressively responsible relevant experience in human resources management is required. Three years or relevant experience at a supervisory level in a large international, governmental or commercial organization, specifically in HR management involving Payroll and HR automation and innovation initiatives is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport, or a national identity number is required.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Work Location<br>Jordan Field Office<br> Expected duration<br>06 Month - extndable<br> Duties and Responsibilities<br>1. Photography, Videography and Field Production: ● Plan and conduct photography and video recording sessions during UNRWA activities, events, field visits, and donor missions across JFO installations and refugee camps. ● Coordinate logistics for recording sessions, including scheduling, staff/beneficiary coordination, and on-site setup. ● Ensure content captured is accurate, dignified, and aligned with UNRWA's communication and safeguarding guidelines. 2. Editing and Post-Production ● Edit photographs and videos for use across UNRWA's social media platforms, websites, donor reports, and other communication materials. ● Produce short-form video content, including subtitles/captions, for digital and social media use. ● Maintain and organise a structured digital archive of photo, video, and design assets. 3. Graphic Design and Visual Content: ● Design visuals, graphics, posters, and infographics for social media, campaigns, and donor visibility materials, using design tools such as Canva, Adobe Photoshop, or Illustrator. ● Support the visual identity and consistency of content across platforms, in line with UNRWA's branding and communication guidelines. 4. Coordination and Support to Communications Activities: ● Support the PIO/Liaison and Communications Officer in preparing visibility materials for donor visits, inaugurations, and high-level engagements. ● Coordinate with programme and area colleagues to identify and schedule relevant content opportunities. ● Perform other related duties as assigned by the PIO team.<br> Qualifications/special skills<br>- Completion of secondary education. • Five years of relevant professional experience in photography, videography, video editing, or graphic design, ideally within a media, communications, NGO, or UN context. • Proven portfolio demonstrating photography, video editing, and/or design work. • Experience covering events or field activities under time constraints is an asset. • Familiarity with humanitarian or development contexts is desirable.<br> Languages<br>• Basic English language proficiency and Arabic is required.<br> Additional Information<br>Background: UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to aid and protection to a population of 5.7 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is funded almost entirely by voluntary contributions. The Jordan Field Office (JFO) operates within a dynamic environment, hosting over 2.4 million registered Palestine refugees and providing humanitarian and development services to more than 500,000 Palestine Refugees across 10 official camps in the Kingdom. Amid compounding financial constraints and heightened regional sensitivities, the Public Information Office (PIO) requires dedicated, hands-on production capacity to sustain a consistent flow of high-quality visual and multimedia content documenting UNRWA's work and impact. This position provides the PIO team with dedicated production capacity to lead on photography, videography, editing, and design work across ongoing communications, visibility, and donor-facing content, working closely with programme colleagues, area staff, and donor relations focal points to ensure timely, accurate, and impactful storytelling. General information: UNRWA personnel are expected to uphold the highest standards of integrity, neutrality and impartiality always. This includes respect for, and commitment to, human rights, diversity, non-violent means of dealing with all kinds of conflict and non-violence against children. Only people who fully and unconditionally commit to these values should consider applying for UNRWA positions. UNRWA is a non-smoking work environment. -Type of Contract: Daily Paid contract modality only. - Grade and Salary: Equivalent to Fixed Term Grade 06. Daily Paid Rate for the day starting from JD 26.516 .The salary may be subject to a reduced work schedule. -Competencies: UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. ● Respect for Diversity and adaptability ● Proven ability to operate in a challenging and dynamic environment ● Strong attention to detail and creative judgement ● Ability to manage multiple deliverables and tight deadlines simultaneously ● Ability to establish and maintain effective working relations with colleagues and external partners Desirable Qualifications: -Education: University degree in Media, Communications, Digital Media, Graphic Design, Film/Video Production, or a related field. Relevant professional certification or training in photography, videography, or design may be considered in combination with equivalent practical experience. -Languages: ● Excellent written and spoken command of English and Arabic is required. Technical Skills: ● Proficiency in photo/video editing software (e.g., Adobe Premiere Pro, Photoshop, Lightroom, or similar). ● Proficiency in graphic design tools (e.g., Canva, Adobe Illustrator, or similar). ● Working knowledge of camera and audio recording equipment. - Equivalency: Equivalency may apply for this post. -APPLICATION PROCESS The motivation letter must include: • Explain your interest in UNRWA and why you are the best candidate for this specific internship. Due to the high volume of applications received, ONLY shortlisted candidates will be contacted for further selection process<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
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<p><br></p>
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<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
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<p><br></p>
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<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
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<p><br></p>
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<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
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<p><br></p>
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<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
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<p><br></p>
<p>POSITION SUMMARY Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p><p><strong>Desired Candidate Profile</strong></p><p>Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<p><strong>Vacancy Announcement</strong></p>
<p><strong>OCA Palestine – AMMAN OFFICE</strong></p>
<p><strong>Finance And Accountancy Manager</strong></p>
<p> </p>
<p> </p>
<p><em>Family: HR & FIN</em></p>
<p><em>Level: 10 IRFFG (2,234 JOD Monthly Gross)</em></p>
<p><em>Workplace: Amman</em></p>
<p><em>Hierarchical and Functional line management: Finance Coordinator</em></p>
<p><em>Functional reporting line to: HQ-based field accounting referent</em></p>
<p><em>Duration: Fixed Term Contract – One year.</em></p>
<p> </p>
<p><strong>Context</strong></p>
<p><strong>Amman Hub:</strong></p>
<p> </p>
<p>MSF has been present in Amman since 2006 with different Missions and OCs, and since 2015 with delocalized HQ offices.</p>
<p>In 2018, MSF signed a Host-Country Agreement (HCA) with the Jordanian authorities and consolidated its presence in the country, becoming one of the MSF Hubs around the world, with the aim of supporting the quality of our operations in the region and beyond.</p>
<p>Today, Amman Hub is a complex setting, including the presence of 5 OCs with Operations and Organizational Support:</p>
<ul>
<li>Units: OCA MENA Regional Office, OCBA CAHM (Center for Advanced Humanitarian Medicine), OCG MESO (Middle East Support Office).</li>
<li>Operational Cells: OCBA Cell 1 (Afghanistan, Yemen, Syria) and OCG Cell 5 (Iraq, Lebanon, Yemen, Syria).</li>
<li>Missions: Permanent missions including OCP Jordan (Reconstructive Surgery Hospital), and ad hoc temporary hosted missions including OCA Palestine/Gaza/Syria, OCB Syria/Palestine, OCBA Palestine/Gaza/Yemen.</li>
<li>OCG Lebanon/Iran/Iraq/Sudan/Yemen/Syria. </li>
<li>An intersectional Amman Mutualized Support Office (AMSO) under the direct management of OCBA.</li>
<li>Hosted positions from different OCs and the International Office.</li>
</ul>
<p > </p>
<p><strong>Objectives of the position:</strong></p>
<p>Coordinating and supervising the accounting of the mission (accounting, treasury, audit procedures, etc.) according to the instructions of the Finance Coordinator, and in compliance with legal obligations and MSF standards and protocols in order to provide quality, reliable and transparent information to the organization on the use and allocation of resources in the mission.</p>
<p> </p>
<p><strong>Scope of Responsibilities</strong><strong>:</strong></p>
<p><u>General Finance duties:</u></p>
<ul>
<li>Ensure confidentiality on all finance issues related to MSF</li>
<li>Know perfectly, respect, and ensure strict compliance at any time with MSF standards:</li>
</ul>
<ol>
<li>Chart of accounts</li>
<li>Finance policies and procedures</li>
<li>Standards for accounting quality (paper and electronic)</li>
<li>Purchasing/validation/payment procedures for the mission.</li>
</ol>
<p > </p>
<ul>
<li>Provide any required support or other tasks related to finance issues at the mission, such as backup when the finance staff is on leave.</li>
</ul>
<p> </p>
<ul>
<li>Support the FinCo in drafting and implementing policies and procedures.</li>
</ul>
<p><u>Team Management and Remote Support:</u></p>
<ul>
<li>Provide remote technical supervision, coaching, and capacity-building to finance staff based in Gaza.</li>
<li>Adapt working methods and tools to maintain continuity of financial operations despite connectivity, security, or access disruptions.</li>
<li>Participate in mission coordination meetings and maintain close, regular communication with the Gaza-based team and Amman/Ramallah Coordination.</li>
</ul>
<p> </p>
<p><u>Accounting and Financial Management</u></p>
<ul>
<li>Ensure timely, accurate, and complete monthly accounting reports and the year-end accounting report, in line with MSF accounting standards and chart of accounts.</li>
<li>Review and validate cash, bank, and journal entries submitted remotely by field teams.</li>
<li>Monitor cash flow and cash requests for Gaza activities, anticipating constraints related to banking access, cash scarcity, and cross-border transfers.</li>
<li>Ensure supporting documentation meets MSF requirements, adapting where standard documentation is impossible to obtain due to the context.</li>
</ul>
<p > </p>
<p><u>Budgeting and Financial Planning</u></p>
<ul>
<li>Prepare, consolidate, and follow up on mission budgets and forecasts in coordination with the Coordination team and Operations.</li>
<li>Conduct regular budget-vs-actual analysis and alert management to variances or risks.</li>
</ul>
<p > </p>
<p><u>Compliance and Risk Management</u></p>
<ul>
<li>Ensure compliance with MSF internal control procedures and local legal/tax requirements where applicable.</li>
<li>Identify and mitigate financial risks specific to the Gaza context (banking restrictions, liquidity crises, security-related access issues).</li>
<li>Support internal and external audits; prepare audit documentation and follow up on recommendations.</li>
</ul>
<p> </p>
<p><u>HR Interface</u></p>
<ul>
<li>Support payroll processes and validation of local and incentivized staff costs where relevant to the finance function.</li>
<li>Ensure financial elements of HR compliance (staff costs, benefits, statutory obligations) are properly accounted for.</li>
</ul>
<p> </p>
<p><u>Safeguarding Responsibilities</u></p>
<ul>
<li>In support of the FinCo, ensure financial procedures (procurement, cash handling, per diems, incentive payments) are designed and controlled in ways that reduce safeguarding risks, including risks of exploitation linked to payments or resource distribution.</li>
<li>Apply financial due diligence when engaging vendors, contractors, and partners, including screening against MSF's Code of Conduct and safeguarding standards.</li>
<li>Model safeguarding standards in the management of the finance team, including safe, respectful, and non-exploitative supervisory practices.</li>
<li>Know and follow MSF's internal reporting channels for safeguarding concerns, and act promptly and confidentially if a concern arises, including any suspicion of financial misconduct linked to abuse of power.</li>
</ul>
<p> </p>
<p><u>Others</u></p>
<ul>
<li>Liaise with banks and other payment channels such as (PalPay and Jawwal Pay) in the absence of FinCo</li>
<li>Immediately inform FinCo of any problem or issue arising in the course of the work</li>
<li>Brief newly arrived IMS on finance as required in the projects</li>
<li>Others · Any other task assigned by Line manager/s</li>
</ul>
<p><strong>Profile Requirements:</strong></p>
<p><strong>Education:</strong></p>
<ul>
<li>Essential: solid accountancy training and experience; professional accounting qualification.</li>
<li>Desirable: University degree in accounting, finance or business administration.</li>
</ul>
<p> </p>
<p><strong>Experience:</strong></p>
<ul>
<li>Essential: 4 years of relevant professional experience in finance or a similar position.</li>
</ul>
<p> </p>
<p><strong>Knowledge:</strong></p>
<ul>
<li>Essential computer literacy (word, excel, internet).</li>
<li>Local accounting standards, Desirable MSF accounting software, ERP system knowledge, local laws.</li>
</ul>
<p> </p>
<p><strong>Languages: </strong></p>
<ul>
<li>Essential: Mission language (English language), Desirable local language.</li>
</ul>
<p><strong>Others:</strong></p>
<p>This position is open for Jordanian nationalities with a legal right to work in Jordan.</p>
<p> </p>
<p> </p>
<p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Thursday 17<sup>th</sup> September 2026.</strong></p>
<p> </p>
<p><strong>To: </strong><a href="https://msfamman.recruitee.com/o/finance-and-accountancy-manager">https://msfamman.recruitee.com/o/finance-and-accountancy-manager</a> </p>
<p> </p>
<p><strong><em>Any incomplete application will not be considered (i.e. no letter of motivation).</em></strong></p>
<p> </p>
<p><strong><em>Kindly note that only shortlisted applicants who applied through the above link will be contacted.</em></strong></p>
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<p>Job Summary As the CRS programming lead for Jordan, you will manage and provide will provide strategic direction, leadership, and management of the Jordan country office portfolio to ensure the establishment and successful implementation of high-quality CRS and partner programming serving the poor and vulnerable. In addition to your program quality and management capacities, your partnership and representation skills will help to ensure strong CRS coordination in Jordan. Your leadership, management and knowledge will ensure that the Jordan Country Office delivers high-quality programming and continuously works towards improving the impact of its programming. As a Senior Manager you will proactively work with Senior Management Team (SMT) members to manage security and mitigate security risks and, as time allows, you will provide programming backstop for the CRS response in JWBG.</p><p>Roles and Key Responsibilities In collaboration with the Deputy Country Representative (DCR) for JWBG, and lead for Jordan programming, provide strategic direction for the design of the country office strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities. Lead and/or support local partners in high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities across various projects from different sectors to ensure integration of program interventions and efficiency in implementation. In coordination with regional and JWBG colleagues, cultivate effective donor relationships, enabling lead generation and identifying strategic growth opportunities. Also, oversee the business development cycle to ensure quality proposals per agency and donor standards. Support representation efforts in the Middle East regional hub and pursue appropriate growth of programs. Provide accompaniment to CRS key local partner, Caritas Jordan, overseeing the identification, assessment and strengthening of partnerships relevant to CRS Jordan and the appropriate application of partnership concepts, tools and approaches. Ensure technical assistance and capacity strengthening for partner and/or CRS project teams in project management standards and related MEAL, business development and operational activities. Identify training opportunities, develop training curriculums, and deliver trainings to partner staff and CRS team members. Lead the development of program learning - identify opportunities for learning, research and publications in Jordan and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency's knowledge management agenda. Ensure integration of innovations and best practices. Ensure excellent communication and coordination with JWBG operations and program teams, to ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources. Champion safeguarding and support quality implementation of CRS safeguarding policy and principles. Support JWBG with programming leadership coverage when available/appropriate, including occasionally in Gaza.</p><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation. CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency. CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse. The successful candidate is expected to sign and adhere to CRS Code of Conduct. CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><p>Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. CRS is an Equal Opportunity Employer.</p><p>Basic Qualifications Bachelor's Degree in International Development, International Relations or relevant field. Minimum 8 years of relevant field-based program management, at least 3 years of senior management experience. Experience in the development of successful proposals, reports, strategic alliances, project design, project management, and monitoring and evaluation. Experience in partner capacity strengthening, staff development, training, and mentoring, as well as in team building and strategic planning initiatives. Experience in community development, community mobilization, or similar grassroots, self-help initiatives. Experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including US Government. Experience with successful business development activities capturing public and/or private donor funding.</p><p>Preferred Qualifications Experience working with Church partners a plus Master's Degree Experience in an international NGO an advantage Experience in complex humanitarian settings</p><p>Knowledge, Skills and Abilities Excellent English writing skills. Partner management experience and abilities that are conducive to a learning environment. Experience and abilities in capacity strengthening - developing curricula and facilitating trainings. Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks. Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions. Strong relations management abilities. Ability to relate to people at all levels </p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in International Development, International Relations or relevant field. Minimum 8 years of relevant field-based program management, at least 3 years of senior management experience. Experience in the development of successful proposals, reports, strategic alliances, project design, project management, and monitoring and evaluation. Experience in partner capacity strengthening, staff development, training, and mentoring, as well as in team building and strategic planning initiatives. Experience in community development, community mobilization, or similar grassroots, self-help initiatives. Experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including US Government. Experience with successful business development activities capturing public and/or private donor funding.</p><p>Preferred Qualifications Experience working with Church partners a plus Master's Degree Experience in an international NGO an advantage Experience in complex humanitarian settings</p><p>Knowledge, Skills and Abilities Excellent English writing skills. Partner management experience and abilities that are conducive to a learning environment. Experience and abilities in capacity strengthening - developing curricula and facilitating trainings. Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks. Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions. Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship. Team leadership abilities Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship. Presentation and facilitation skills Proactive, resourceful, solutions oriented and results-oriented</p><p>Required Languages: Fluent written and oral English required; Arabic preferred.</p><p>Travel: Must be willing and able to travel up to 30%, including within Jordan and to JWBG.</p><p>Supervisory Responsibilities: Not required at this time</p>
<p><h4>Description</h4>
<p>We are hiring a cybersecurity consultant / sales engineer for a remote, client-facing role based in Amman, Jordan.</p>
<p>This role is suitable for someone with 1–3 years of experience in sales, pre-sales, business development, or consulting, with a cybersecurity background or strong technical understanding of cybersecurity services.</p>
<p>The role will focus on engaging with clients, understanding their cybersecurity needs, explaining services clearly, qualifying opportunities, following up with prospects, updating CRM activities, and supporting business growth.</p>
<p>This is not a pure technical delivery role and not a general sales role. It is a consultative cybersecurity role for someone who can combine communication skills, cybersecurity understanding, and commercial discipline.</p>
<p>The ideal candidate should be comfortable speaking with clients, asking the right questions, identifying business needs, and supporting the sales process for cybersecurity services such as SOC, GRC, VAPT, compliance, and advisory services.</p>
<h4>Requirements</h4>
<ul>
<li>Currently based in Amman, Jordan</li>
<li>1–3 years of experience in sales, pre-sales, business development, or consulting</li>
<li>Experience selling or supporting services, not only products or software licenses</li>
<li>Cybersecurity background or strong technical understanding of cybersecurity services</li>
<li>Previous exposure to cybersecurity services such as SOC, GRC, VAPT, compliance, advisory, or managed security services is preferred</li>
<li>Strong communication and follow-up skills</li>
<li>Comfortable speaking with clients and explaining cybersecurity services clearly</li>
<li>Comfortable working with monthly sales targets and pipeline updates</li>
<li>Experience using HubSpot or any CRM system is preferred</li>
<li>Ability to work remotely with discipline, daily follow-up, and proper activity reporting</li>
<li>Stable internet connection and a professional environment for client calls</li>
<li>Arabic and English communication skills are required</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Remote work model</li>
<li>Opportunity to grow in cybersecurity sales, consulting, and business development</li>
<li>Exposure to enterprise cybersecurity services and client engagements</li>
<li>Clear role focus with structured pipeline and CRM activity</li>
<li>Opportunity to work with an experienced cybersecurity team</li>
<li>Professional growth in areas such as SOC, GRC, VAPT, compliance, and advisory services</li>
<li>Performance-driven environment with room for career development</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We are hiring a cybersecurity consultant / sales engineer for a remote, client-facing role based in Amman, Jordan.</p>
<p>This role is suitable for someone with 1–3 years of experience in sales, pre-sales, business development, or consulting, with a cybersecurity background or strong technical understanding of cybersecurity services.</p>
<p>The role will focus on engaging with clients, understanding their cybersecurity needs, explaining services clearly, qualifying opportunities, following up with prospects, updating CRM activities, and supporting business growth.</p>
<p>This is not a pure technical delivery role and not a general sales role. It is a consultative cybersecurity role for someone who can combine communication skills, cybersecurity understanding, and commercial discipline.</p>
<p>The ideal candidate should be comfortable speaking with clients, asking the right questions, identifying business needs, and supporting the sales process for cybersecurity services such as SOC, GRC, VAPT, compliance, and advisory services.</p>
<h4>Requirements</h4>
<ul>
<li>Currently based in Amman, Jordan</li>
<li>1–3 years of experience in sales, pre-sales, business development, or consulting</li>
<li>Experience selling or supporting services, not only products or software licenses</li>
<li>Cybersecurity background or strong technical understanding of cybersecurity services</li>
<li>Previous exposure to cybersecurity services such as SOC, GRC, VAPT, compliance, advisory, or managed security services is preferred</li>
<li>Strong communication and follow-up skills</li>
<li>Comfortable speaking with clients and explaining cybersecurity services clearly</li>
<li>Comfortable working with monthly sales targets and pipeline updates</li>
<li>Experience using HubSpot or any CRM system is preferred</li>
<li>Ability to work remotely with discipline, daily follow-up, and proper activity reporting</li>
<li>Stable internet connection and a professional environment for client calls</li>
<li>Arabic and English communication skills are required</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Remote work model</li>
<li>Opportunity to grow in cybersecurity sales, consulting, and business development</li>
<li>Exposure to enterprise cybersecurity services and client engagements</li>
<li>Clear role focus with structured pipeline and CRM activity</li>
<li>Opportunity to work with an experienced cybersecurity team</li>
<li>Professional growth in areas such as SOC, GRC, VAPT, compliance, and advisory services</li>
<li>Performance-driven environment with room for career development</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety, and security throughout service. Promote and sell spa/salon services including retail offerings related to the spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate</p><p></p>
<p>We are seeking a dynamic and results-driven Supervisor, Quality & Training to lead and enhance quality assurance and training functions within a fast-paced Customer Experience environment in the content moderation industry. This role is responsible for driving performance excellence by ensuring consistent delivery of high-quality moderation standards, effective learning programs, and continuous improvement initiatives. The ideal candidate will oversee quality frameworks, coach and develop teams, and design impactful training strategies aligned with operational goals and client expectations. By leveraging data insights, this role plays a key part in identifying performance gaps, improving CSAT outcomes, and strengthening operational consistency across all levels. This position requires a strong leader with a passion for people development, attention to detail, and the ability to balance quality rigor with operational efficiency in a high-volume, policy-driven environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in any related field 5+ years of relevant Contact Center experience. 3+ years of Quality / Assurance experience. Proven experience in Quality and Training Management. Strong experience in team and performance management. Strong KPI, data analysis, and performance management capabilities. Proven track record in process improvement and operational performance improvement. Demonstrated coaching, leadership, and supervisory experience. Strong communication and stakeholder management skills. Strong understanding of compliance, quality standards, and documentation. Able to work all days of the week Able to reallocate at IRBID site </p>