Head Pastry Jobs in Jordan
2818 Jobs Found
Hikma Pharmaceuticals PLC
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us:</span></strong></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <span><strong>Associate Manager, Quality Compliance</strong></span>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <p><span>Strategic </span></p><br>
<ul>
<li><span>Providing support and guidance to the Hikma injectable sites including compounding by:</span></li>
<li><span>Lead auditing coordination, approach, and execution for injectables/Oral/ laboratory/Data Integrity manufacturing/contract manufacturing CMOs</span></li>
<li><span>Ensuring internal injectable/Oral Hikma site compliance with Hikma’s rules and policies through internal audits</span></li>
<li><span>Following up on all observations by Hikma and third parties which includes CAPA plan implementation and ensuring timely completion.</span></li>
</ul>
<p><span>Technical capabilities </span></p><br>
<ul>
<li><span>Providing concerned Hikma employees with the required guidance related to the injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes to ensure that the related international standards and specifications are applied on all Hikma concerned processes</span></li>
<li><span>Investigating and studying different problems related to injectables/Oral/ laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes that might occur in all Hikma concerned functions and recommending the corrective actions accordingly</span></li>
<li><span>Ensuring that health and safety regulations are followed in the concerned processes to avoid accidents in the workplace during executed audits protecting the auditors</span></li>
<li><span>Ensuring that the entire injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes are in compliance with the set standard operating procedures (SOPs</span></li>
<li><span>Ensuring that all injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes, activities, procedures comply with related internal/external regulations</span></li>
<li><span>Conducting periodic checks to ensure that all injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes are performed correctly and conforming the international standards and specifications</span></li>
<li><span>Assessing different Hikma functions compliance with the set standards and specifications in order to detect the deviations and recommending the necessary corrective actions accordingly</span></li>
<li><span>Providing the Corporate Compliance Director with periodic reports illustrating the work flow of the injectables/Oral/microbiology, laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes through Hikma corporate functions</span></li>
<li><span>Documenting different related transactions in all Hikma corporate functions to be used as a reference in the future when needed</span></li>
<li><span>Performing other duties related to the job as assigned by the direct supervisor</span></li>
</ul>
<p><span>Administrative </span></p><br>
<ul>
<li><span>Preparing periodic reports with respect to the Compliance (Injectables/Orals) function's activities and achievements to be submitted to the direct supervisor</span></li>
<li><span>Ensuring that instructions, circulars and organizational and technical decisions are followed and applied</span></li>
<li><span>Implementing Internal quality auditing and Hikma subsidiaries audit program, ensuring that Hikma Internal sites maintain a state of cGMP compliance where all activities within the Hikma Pharmaceutical function comply with the adopted standards, policies, and procedures.</span></li>
<li><span>implementing follow up auditing program for Hikma internal sites, ensuring that response is covered and communicated properly with Hikma quality management.</span></li>
<li><span>Providing Technical Support to Injectable/Oral strategic Under license projects, by qualifying suppliers, upgrading systems of our partners, conducting gap analysis and providing the needed support before/ during and after authorities audits to sites, up to end of registration of the product. </span></li>
<li><span>Assisting in process standardization through Hikma based on international best practices, in addition to supporting the functions’ managers in taking the required corrective and preventive actions.</span></li>
<li><span>Supporting Hikma new projects by providing the needed technical and administrative support for Hikma new projects with new partners (Toll manufacturers, Finished product formulators).</span></li>
<li><span>Participating in audits whenever Hikma audited by third party or authority. By presenting Corporate Compliance role, auditing system.</span></li>
</ul> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates whose experience and skills align closely with the </span><span>qualifications outlined below:</span></p><br>
<ul>
<li><span>B.Sc. degree in Chemistry, Biological, Microbiology, Chemical Engineering or equivalent</span></li>
<li><span>M.Sc. degree in TQM or equivalent</span></li>
<li><span>(10) years of experience in a related position, of which at least (5) in a supervisory position</span></li>
<li><span>Experience in a pharmaceutical industry, Oral and Injectables manufacturing.</span></li>
<li><span>Quality certification on auditing e.g. ASQ/ISO9001…. etc </span></li>
</ul> <p><strong><span>Skills:</span></strong></p><br> <ul>
<li><span>Computer Skills</span></li>
</ul>
<p><span>Performs moderately difficult tasks using job related applications, Office applications, and other relevant programs, as well as uses the functions of the internet effectively</span></p><br>
<ul>
<li><span>Data Analysis</span></li>
</ul>
<p><span>Performs complex data analysis utilizing multi-sourced set of data, prepares reports illustrating the results through professional graphs, charts, and other visual aids</span></p><br>
<ul>
<li><span>Documentation / Recording Information</span></li>
</ul>
<p><span>Applying and using various techniques in documenting and recording information in written or electronic/magnetic formats</span></p><br>
<ul>
<li><span>English Language</span></li>
</ul>
<p><span>Demonstrates mastery of the language; near native; ability to read, understand and write extremely difficult or abstract prose, a wide variety of vocabulary, idioms, colloquialisms, and slang</span></p><br>
<ul>
<li><span>Government Relations</span></li>
</ul>
<p><span>Represents the company externally within the government sector and develops and maintains good rapport with its employees</span></p><br>
<ul>
<li><span>Law</span><span>s & Legislations</span></li>
</ul>
<p><span>Possesses knowledge in laws and legislations of several countries that Hikma operates in, including MENA region, USA and Europe</span></p><br>
<ul>
<li><span>Project Management</span></li>
</ul>
<p><span>Ability to manage projects through effective planning, implementation, monitoring and completion of projects, while ensuring best utilization of resources; time, human resources, budget</span></p><br> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br> </div>
Delivery Hero SE
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p><strong>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</strong></p><br><p><strong>WHAT’S ON YOUR PLATE:</strong></p><br><p><strong>Partner Relationship Management:</strong></p><br><ul><li><p><strong>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</strong></p><br></li><li><p><strong>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</strong></p><br></li><li><p><strong>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</strong></p><br></li></ul><p><strong>Data-Driven Consulting:</strong></p><br><ul><li><p><strong>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</strong></p><br></li><li><p><strong>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</strong></p><br></li><li><p><strong>Conduct regular business reviews to align on results, opportunities, and growth plans.</strong></p><br></li></ul><p><strong>Account Growth & Optimization:</strong></p><br><ul><li><p><strong>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</strong></p><br></li><li><p><strong>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</strong></p><br></li><li><p><strong>Recommend and coordinate marketing campaigns and promotional offers to drive order volume.</strong></p><br></li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><ul><li><p><strong>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</strong></p><br></li><li><p><strong>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</strong></p><br></li></ul><p><strong>Contract Management & Compliance:</strong></p><br><ul><li><p><strong>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</strong></p><br></li><li><p><strong>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</strong></p><br></li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER:</strong></p><br><ul><li><p><strong>Bachelor's degree in Business, Marketing, or a related field.</strong></p><br></li><li><p><strong>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</strong></p><br></li><li><p><strong>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</strong></p><br></li><li><p><strong>Excellent communication, negotiation, and interpersonal skills.</strong></p><br></li><li><p><strong>Customer-first mindset with a strong focus on delivering value to partners.</strong></p><br></li><li><p><strong>*Residency in or relocation to X is a must*</strong></p><br></li><li><p><strong>Self-starter with the ability to work independently in a fast-paced environment.</strong></p><br></li><li><p><strong>Fluency in X Language is a must</strong></p><br></li></ul><p><strong>WHAT WE HAVE TO OFFER:</strong></p><br><p><strong>Join Our Vibrant Team in Dubai at City Walk, Where Work Meets Innovation and Fun!</strong></p><br><ul><li><p><strong>Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</strong></p><br></li><li><p><strong>Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</strong></p><br></li><li><p><strong>Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.</strong></p><br></li><li><p><strong>Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</strong></p><br></li><li><p><strong>Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</strong></p><br></li><li><p><strong>Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.</strong></p><br></li></ul><br><br> </div>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p><strong>ROLE SUMMARY</strong></p><br><br><p><strong>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</strong></p><br><br><br><p><strong>WHAT’S ON YOUR PLATE:</strong></p><br><br><p><strong>Partner Relationship Management:</strong></p><br><br><ul><li><p><strong>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</strong></p><br><br></li><li><p><strong>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</strong></p><br><br></li><li><p><strong>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</strong></p><br><br></li></ul><p><strong>Data-Driven Consulting:</strong></p><br><br><ul><li><p><strong>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</strong></p><br><br></li><li><p><strong>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</strong></p><br><br></li><li><p><strong>Conduct regular business reviews to align on results, opportunities, and growth plans.</strong></p><br><br></li></ul><p><strong>Account Growth & Optimization:</strong></p><br><br><ul><li><p><strong>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</strong></p><br><br></li><li><p><strong>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</strong></p><br><br></li><li><p><strong>Recommend and coordinate marketing campaigns and promotional offers to drive order volume.</strong></p><br><br></li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><br><ul><li><p><strong>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</strong></p><br><br></li><li><p><strong>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</strong></p><br><br></li></ul><p><strong>Contract Management & Compliance:</strong></p><br><br><ul><li><p><strong>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</strong></p><br><br></li><li><p><strong>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</strong></p><br><br></li></ul><br>What you need to be successful<br><p><strong>WHAT DID WE ORDER:</strong></p><br><br><ul><li><p><strong>Bachelor's degree in Business, Marketing, or a related field.</strong></p><br><br></li><li><p><strong>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</strong></p><br><br></li><li><p><strong>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</strong></p><br><br></li><li><p><strong>Excellent communication, negotiation, and interpersonal skills.</strong></p><br><br></li><li><p><strong>Customer-first mindset with a strong focus on delivering value to partners.</strong></p><br><br></li><li><p><strong>*Residency in or relocation to X is a must*</strong></p><br><br></li><li><p><strong>Self-starter with the ability to work independently in a fast-paced environment.</strong></p><br><br></li><li><p><strong>Fluency in X Language is a must</strong></p><br><br></li></ul><br><p><strong>WHAT WE HAVE TO OFFER:</strong></p><br><br><p><strong>Join Our Vibrant Team in Dubai at City Walk, Where Work Meets Innovation and Fun!</strong></p><br><br><ul><li><p><strong>Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</strong></p><br><br></li><li><p><strong>Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</strong></p><br><br></li><li><p><strong>Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.</strong></p><br><br></li><li><p><strong>Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</strong></p><br><br></li><li><p><strong>Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</strong></p><br><br></li><li><p><strong>Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.</strong></p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
<br><br> </div>
Luxury Collection
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Luxury Collection
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Luxury Collection
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan - Jordan
<p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. The Role: The Arts Manager will implement activities in country delivered through one or both of the Arts global programmes: Arts in Action and Creative Growth. They may work with a small team in country and manage sector partner and stakeholder relationships. They will also build relationships and work closely with their peers in other countries and across the global arts network, often collaborating on global programmes Main Accountabilities but not limited to the following: Sector/subject expertise * Uses their own knowledge of the country s arts and creative industries, intelligence and insight from other sector partners, to support the implementation of global arts programmes that meet the specific needs of the country while also providing value to UK arts and creative industry organisations. * Through ongoing relationships with Global arts colleagues, builds and maintains good understanding of UK arts and creative industry sector priorities. * Identifies opportunities for the UK Arts sector to work in and collaborate with peers in country Leadership & management * Provides specialist input and design to help ensure activities under the Arts global programmes are relevant to the Arts and creative industry sectors in country. * Actively collaborates with colleagues in Arts global teams on programmes. * Manages Arts activities day-to-day ensuring global standards on programme and contract management are achieved. * Actively works to mainstream EDI and become anti-racist in our cultures and practices within our organisation and in our programmes. Strategy and/or planning * Contributes to planning process for country arts portfolio within region * Develops and nurtures internal relationships to ensure strategic objectives are aligned, understood and achieved * Considers the role of digital products, services and channels in optimising the impact and sustainability of the portfolio, working with regional marketing and digital colleagues. Relationship & Stakeholders * Maintains partner relationships relevant to the Arts, and wider cultural sectors, to maintain a strong understanding of relevant themes and issues in the arts and creative industries. * Builds and maintains a broad, diverse and dynamic network of key creative and cultural sector representatives in country. Brand and market positioning * Promotes the diversity of the UK arts and creative industries sector in country * Ensures British Council s value proposition and support to the UK arts sector in country is clear and communicated and that our reputation for quality and as a valued not-for-profit partner remains high and contributes to our mission. * Contributes to the development of internal and external communications materials to highlight impactful stories from the country Arts portfolio Programme management * Manages finances of small projects and activities in the Arts portfolio and will flag up issues promptly * Manages issues with internal and external partners and stakeholders and escalates them when necessary * Holds delivery partners, team members and consultants to account for agreed deliverables Role specific knowledge and experience: Essential: * Good knowledge and understanding of current trends and practices in at least one sector of the arts and creative industries in the country * Experience of working on national arts/ creative industry projects +Language Requirements: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. Desirable: * Understanding and appreciation of current arts trends and practices in the UK * Experience of working on international arts projects Closing Date: Applications will close on 12 August 2026 at 21:59 UK Time You must have the legal right to work in Jordan at the time of application. Important Information: * Business unit: Cultural Engagement * Pay Band: 6 * Gross salary: JOD 1 002 * Country/Location: Amman, Jordan * Contract Type: Two (2) Years Fixed Term Requirements: Please note that candidates must have the pre-existing, legal right to work in Jordan. Mobility / relocation / visa sponsoring support will not be provided. British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email EMAIL_ADDRESS</p><p><strong>Desired Candidate Profile</strong></p><p>Role specific knowledge and experience: Essential: * Good knowledge and understanding of current trends and practices in at least one sector of the arts and creative industries in the country * Experience of working on national arts/ creative industry projects +Language Requirements: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. Desirable: * Understanding and appreciation of current arts trends and practices in the UK * Experience of working on international arts projects</p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p><strong>About Syarah</strong><br>
Syarah is one of the leading automotive e-commerce platforms in Saudi Arabia, transforming the way people buy, sell, finance, and own vehicles. Through technology, data, and innovative financial solutions, Syarah delivers a seamless customer experience while building scalable systems that support rapid business growth across sales, operations, finance, and customer engagement.</p>
<p><strong>About the role</strong><br>
We are looking for an experienced Engineering Manager – ERP & CRM to lead the development, strategy, and delivery of the systems that power Syarah's core business operations. In this role, you will manage a team of backend engineers, drive the technical direction of our ERPNext/Frappe and CRM platforms, and ensure reliable, scalable solutions that support sales, finance, inventory, and customer operations.</p>
<p>This is both a technical and people leadership role. You will be responsible for setting team goals and OKRs, mentoring engineers, managing performance, and partnering closely with business stakeholders to translate company objectives into impactful engineering outcomes. The ideal candidate combines strong engineering expertise with a proven ability to build and lead high-performing teams in a fast-paced environment.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead, manage, and grow a team of backend engineers working across Python (Frappe/ERPNext) and PHP, owning team structure, hiring, and onboarding.</li>
<li>Own the strategy, roadmap, and delivery of Syarah’s ERP and CRM platforms, the systems that run sales, finance, inventory, operations, and customer engagement.</li>
<li>Set clear team and individual goals through OKRs, aligning day-to-day engineering execution with broader company objectives and tracking measurable outcomes.</li>
<li>Run performance management end to end, including regular 1:1s, structured feedback, performance reviews, growth plans, and recognition.</li>
<li>Mentor and develop engineers at every level, deepening technical skills, ownership, and a culture of accountability and continuous improvement.</li>
<li>Translate company goals into a clear engineering roadmap, and be accountable for the team delivering against it on time and to a high standard.</li>
<li>Define and enforce engineering standards across code quality, architecture, testing, security, and documentation for ERP and CRM systems.</li>
<li>Own the technical direction of ERPNext/Frappe customizations, modules, and integrations, and of PHP-based CRM and internal business applications.</li>
<li>Lead the design and delivery of integrations connecting ERP, CRM, payments, and other operational and data systems across the business.</li>
<li>Partner with finance, operations, sales, and product stakeholders to capture requirements and translate them into well-scoped, prioritized engineering work.</li>
<li>Drive healthy delivery practices, including sprint planning, estimation, code review, CI/CD, and release management, to ship reliably and predictably.</li>
<li>Own reliability, uptime, and incident response for business-critical ERP and CRM platforms, putting in place monitoring, alerting, and on-call practices.</li>
<li>Manage technical debt, scalability, and platform evolution, balancing short-term delivery against long-term maintainability and cost.</li>
<li>Report progress, risks, trade-offs, and resourcing needs clearly to senior leadership, and represent the ERP and CRM engineering function across the company.</li>
</ul>
<h4>What we’re looking for</h4>
<ul>
<li>Proven experience managing and growing software engineering teams, with a track record of setting goals and OKRs, running performance management, and delivering against company objectives.</li>
<li>Strong hands-on background in backend engineering with Python and PHP, ideally including ERPNext/Frappe and modern PHP frameworks.</li>
<li>Solid understanding of ERP and CRM systems, business process automation, and integrations across finance, sales, and operations.</li>
<li>Experience with API design, databases, CI/CD, and cloud infrastructure, and a strong bar for code quality, security, and reliability.</li>
<li>Excellent stakeholder management and communication skills, with the ability to translate business goals into engineering execution.</li>
</ul>
<h4>Preferred experience</h4>
<ul>
<li>Hands-on experience with other major ERP systems such as SAP, Odoo, or Oracle.</li>
<li>Experience with sales lead generation and workflow automation within CRM platforms.</li>
<li>Exposure to AI and agentic AI, with an interest in applying it across ERP, CRM, and internal operations, is a strong plus.</li>
</ul>
<h4>Tech stack</h4>
<ul>
<li>Languages & frameworks: Python (Frappe/ERPNext), PHP (Laravel), SQL</li>
<li>ERP & CRM: ERPNext, CRM platforms, custom business applications</li>
<li>Databases & caching: MongoDB / MySQL, Redis</li>
<li>Integration: REST APIs, webhooks, message queues</li>
<li>DevOps & deployment: Docker, Git, CI/CD</li>
<li>Cloud & infrastructure: AWS, GCP</li>
<li>Ways of working: Agile / Scrum, OKRs, code review, performance management</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>8+ years of software engineering experience, including 3+ years in an engineering management role</li>
<li>Strong hands-on experience with Python and PHP development</li>
<li>Experience with ERPNext/Frappe or other ERP platforms (SAP, Odoo, Oracle, etc.)</li>
<li>Solid understanding of CRM systems, business process automation, and enterprise integrations</li>
<li>Proven experience leading engineering teams, setting OKRs, and managing performance and career development</li>
<li>Experience with APIs, databases, cloud infrastructure, CI/CD, and DevOps practices</li>
<li>Strong stakeholder management and communication skills</li>
<li>Experience in e-commerce, fintech, or high-growth technology environments is a plus</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p><strong>About Syarah</strong><br>
Syarah is one of the leading automotive e-commerce platforms in Saudi Arabia, transforming the way people buy, sell, finance, and own vehicles. Through technology, data, and innovative financial solutions, Syarah delivers a seamless customer experience while building scalable systems that support rapid business growth across sales, operations, finance, and customer engagement.</p>
<p><strong>About the role</strong><br>
We are looking for an experienced Engineering Manager – ERP & CRM to lead the development, strategy, and delivery of the systems that power Syarah's core business operations. In this role, you will manage a team of backend engineers, drive the technical direction of our ERPNext/Frappe and CRM platforms, and ensure reliable, scalable solutions that support sales, finance, inventory, and customer operations.</p>
<p>This is both a technical and people leadership role. You will be responsible for setting team goals and OKRs, mentoring engineers, managing performance, and partnering closely with business stakeholders to translate company objectives into impactful engineering outcomes. The ideal candidate combines strong engineering expertise with a proven ability to build and lead high-performing teams in a fast-paced environment.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead, manage, and grow a team of backend engineers working across Python (Frappe/ERPNext) and PHP, owning team structure, hiring, and onboarding.</li>
<li>Own the strategy, roadmap, and delivery of Syarah’s ERP and CRM platforms, the systems that run sales, finance, inventory, operations, and customer engagement.</li>
<li>Set clear team and individual goals through OKRs, aligning day-to-day engineering execution with broader company objectives and tracking measurable outcomes.</li>
<li>Run performance management end to end, including regular 1:1s, structured feedback, performance reviews, growth plans, and recognition.</li>
<li>Mentor and develop engineers at every level, deepening technical skills, ownership, and a culture of accountability and continuous improvement.</li>
<li>Translate company goals into a clear engineering roadmap, and be accountable for the team delivering against it on time and to a high standard.</li>
<li>Define and enforce engineering standards across code quality, architecture, testing, security, and documentation for ERP and CRM systems.</li>
<li>Own the technical direction of ERPNext/Frappe customizations, modules, and integrations, and of PHP-based CRM and internal business applications.</li>
<li>Lead the design and delivery of integrations connecting ERP, CRM, payments, and other operational and data systems across the business.</li>
<li>Partner with finance, operations, sales, and product stakeholders to capture requirements and translate them into well-scoped, prioritized engineering work.</li>
<li>Drive healthy delivery practices, including sprint planning, estimation, code review, CI/CD, and release management, to ship reliably and predictably.</li>
<li>Own reliability, uptime, and incident response for business-critical ERP and CRM platforms, putting in place monitoring, alerting, and on-call practices.</li>
<li>Manage technical debt, scalability, and platform evolution, balancing short-term delivery against long-term maintainability and cost.</li>
<li>Report progress, risks, trade-offs, and resourcing needs clearly to senior leadership, and represent the ERP and CRM engineering function across the company.</li>
</ul>
<h4>What we’re looking for</h4>
<ul>
<li>Proven experience managing and growing software engineering teams, with a track record of setting goals and OKRs, running performance management, and delivering against company objectives.</li>
<li>Strong hands-on background in backend engineering with Python and PHP, ideally including ERPNext/Frappe and modern PHP frameworks.</li>
<li>Solid understanding of ERP and CRM systems, business process automation, and integrations across finance, sales, and operations.</li>
<li>Experience with API design, databases, CI/CD, and cloud infrastructure, and a strong bar for code quality, security, and reliability.</li>
<li>Excellent stakeholder management and communication skills, with the ability to translate business goals into engineering execution.</li>
</ul>
<h4>Preferred experience</h4>
<ul>
<li>Hands-on experience with other major ERP systems such as SAP, Odoo, or Oracle.</li>
<li>Experience with sales lead generation and workflow automation within CRM platforms.</li>
<li>Exposure to AI and agentic AI, with an interest in applying it across ERP, CRM, and internal operations, is a strong plus.</li>
</ul>
<h4>Tech stack</h4>
<ul>
<li>Languages & frameworks: Python (Frappe/ERPNext), PHP (Laravel), SQL</li>
<li>ERP & CRM: ERPNext, CRM platforms, custom business applications</li>
<li>Databases & caching: MongoDB / MySQL, Redis</li>
<li>Integration: REST APIs, webhooks, message queues</li>
<li>DevOps & deployment: Docker, Git, CI/CD</li>
<li>Cloud & infrastructure: AWS, GCP</li>
<li>Ways of working: Agile / Scrum, OKRs, code review, performance management</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>8+ years of software engineering experience, including 3+ years in an engineering management role</li>
<li>Strong hands-on experience with Python and PHP development</li>
<li>Experience with ERPNext/Frappe or other ERP platforms (SAP, Odoo, Oracle, etc.)</li>
<li>Solid understanding of CRM systems, business process automation, and enterprise integrations</li>
<li>Proven experience leading engineering teams, setting OKRs, and managing performance and career development</li>
<li>Experience with APIs, databases, cloud infrastructure, CI/CD, and DevOps practices</li>
<li>Strong stakeholder management and communication skills</li>
<li>Experience in e-commerce, fintech, or high-growth technology environments is a plus</li>
</ul></p><p></p>
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>This is a re-advertisement, candidates who have already applied do not need to re-apply.<br>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.<br>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling.<br>UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.<br>Visit our website to learn more about what we do at UNICEF.<br>For every child, the right to a Future<br>The ECAMENA Regional Office leverages expertise and scale across a diverse and rapidly evolving region that is playing an increasingly important role in shaping global agendas on the realization of child rights, human capital, migration, climate, equity, and digital transformation. It supports the achievement of UNICEF s Strategic Plan results in the context of rising needs and constrained resources. The region encompasses all country typologies, including high-income, middle-income, and low-income contexts, as well as fragile and conflict-affected settings, each with distinct development trajectories and policy drivers. This requires differentiated approaches, agile business models, strategic partnerships, and strengthened risk management. The region is further shaped by ongoing challenges such as conflict, migration, economic volatility, and varying degrees of political openness and reform. At the same time, countries across the region are connected by shared challenges and opportunities, including investment in the early years, addressing learning gaps and equipping adolescents and young people with 21st-century skills, the need for resilient national systems, and the imperative to strengthen child rights governance. In this context, the ECAMENA Regional Office acts in line with the organization s value proposition for Regional Offices through: (i) strategic leadership and governance; (ii) regional and political representation and engagement; (iii) programme oversight, knowledge, and foresight; (iv) digital transformation and innovation; (v) people-centered management; (vi) financial and risk management; (vii) supply and logistics; (viii) emergency preparedness and response; (ix)communication and strategic advocacy; and (x) partnerships and financing.<br>Within this framework, the security function is a critical enabler of acceptance, access, operational continuity, and UNICEF s ability to stay and deliver across the ECAMENA region. The function provides authoritative security advice, analysis, and quality assurance to the Regional Office, Centre of Excellence, and Country Offices, enabling risk-informed decision-making in a region characterized by complex emergencies, fragile settings, cross-border risks, and evolving threats to personnel, assets, and programme delivery. In line with the ECAMENA operating model, the security function advances four mutually reinforcing areas of work: strategic security risk management; evidence-informed analysis; region-wide security mainstreaming, culture and empowerment; and inter-agency coordination. The function is supported by broader regional security capacity across the region, including this post as deputy support to the Regional Adviser Security.<br>How can you make a difference?<br>Under the direct supervision of the Regional Adviser Security (P-5), the Security Manager (P-4) serves as the Deputy to the Regional Adviser Security for the ECAMENA Regional Office and provides high-quality security leadership, analysis, and technical expertise to the Regional Office and Country Offices across the region. The post plays a leading technical role in advancing strategic security risk management, evidence-informed analysis, region-wide security mainstreaming, and inter-agency coordination across ECAMENA, while providing authoritative technical advice, within established parameters, to senior regional and country management on person-centered security risk management approaches, broader security procedures, contingency planning, preparedness, access-related strategies, compliance, and operational security requirements. The role serves as a key technical expert to Country Offices in strengthening security analysis and risk mitigation measures and contributes to reducing risks to personnel, eligible family members, premises, assets, programmes, and operations in complex and high-risk environments. The incumbent also supports regional emergency response through surge deployments, country missions, capacity building, training, and thematic analysis of insecure environments, while helping ensure that security considerations are integrated into preparedness, programme continuity, and decision-making across the diverse ECAMENA context. In the absence of the Regional Adviser Security, the post acts as Officer-in-Charge on delegated technical matters, within established parameters, to help ensure continuity of the regional security function.<br>Key functions, accountabilities and related duties/tasks<br>Within the delegated authority and organizational structure, the incumbent may hold primary, shared, or contributory accountabilities for the following major duties and key outcomes:<br>• Regional Security Risk Management, Quality Assurance, and Planning<br>• Regional Security Analysis, Technical Services and Functional Continuity<br>• Programmatic Security Analysis, Access, and Decision Support<br>• Technical Security Coordination, External Liaison, and Partnership Building<br>• Regional Security Compliance, Technical Oversight, and Risk Escalation<br>• Security Innovation, Regional Learning, and Capacity Building<br><br></div></section>
Kerry Group PLC
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Requisition ID 64389 <br>Position Type FT Permanent <br>Workplace Arrangement #LI-Onsite </b></p><br><br><b>About Kerry</b> <br>Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.<br><b>About the role</b> <br><p>The Sales Manager – Levant is responsible for driving profitable growth of flavours and functional ingredients across the Levant region. The role has a strong focus on Bakery and Beverage, with additional exposure to Dairy and Meat applications. The position combines technical understanding with strong commercial execution, leveraging an established customer network to grow existing business and develop new opportunities.</p><br><br><p><strong>Location</strong> Levant Region – Base can be Syria, Jordan, or Lebanon</p><br><br><p>Regional travel across the Levant is required</p><br><br><b>Key responsibilities</b> <br><ul><li>Own and drive sales growth for flavours and functional ingredients across the Levant region.</li><li>Manage and expand relationships with key accounts and strategic customers, especially in Bakery and Beverage, with exposure to Dairy and Meat.</li><li>Identify customer needs and translate them into tailored ingredient and flavour solutions in collaboration with technical and R&D teams.</li><li>Lead commercial negotiations, pricing strategies, contracts, and regional account plans.</li><li>Actively develop new business opportunities through market mapping, prospecting, and network activation.</li><li>Monitor market trends, customer insights, and competitor activity to identify growth opportunities.</li><li>Coordinate cross-functionally with R&D, Applications, Supply Chain, Marketing, and Regulatory to ensure timely project execution and customer satisfaction.</li><li>Ensure accurate sales forecasting, pipeline management, and demand planning for the region.</li><li>Represent the company at customer meetings, trade shows, and industry events within the Levant.</li></ul><p><strong>Key Interfaces</strong></p><br><br><p>Internal</p><br><br><ul><li>R&D / Applications & Food Scientists</li><li>Supply Chain & Operations</li><li>Marketing & Category Management</li><li>Finance & Pricing</li><li>Regulatory Affairs</li></ul><p>External</p><br><br><ul><li>Customer Procurement, R&D, Technical, and Commercial teams</li><li>Distributors and agents (where applicable)</li><li>Industry stakeholders and partners</li></ul><p><strong>KPIs / Success Metrics</strong></p><br><br><ul><li>Revenue and gross margin growth across the Levant region</li><li>New business development and pipeline conversion</li><li>Customer retention and satisfaction</li><li>Forecast accuracy and demand reliability</li><li>Successful delivery of new product and reformulation projects</li></ul><br><b>Qualifications and skills</b> <br><ul><li>Bachelor’s degree in Food Science (mandatory) or related discipline</li><li>Minimum 5+ years of experience in a similar B2B sales or commercial role within food ingredients or flavours</li><li>Strong technical and commercial knowledge of Bakery, Beverage, Dairy, and Meat applications</li><li>Proven track record of sales growth and key account development in the Levant region</li><li>Well-established customer network with food manufacturers in the region</li><li>Experience working in a regional or multinational environment is an advantage</li></ul><p><strong>Key Competencies / Skills</strong></p><br><br><ul><li>Strong commercial acumen and negotiation skills</li><li>Solid technical understanding of flavours and functional ingredients</li><li>Excellent relationship-building and stakeholder management capabilities</li><li>Strategic thinking with hands-on execution mindset</li><li>Ability to work independently across multiple countries</li><li>Strong presentation, planning, and project management skills</li><li>Fluent in Arabic and English (written and spoken)</li></ul><br><p>Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.</p><br><br><p><b>Recruiter</b> #LI-MH1 <br><b>Posting Type</b> LI </p><br><br><br> </div>
Jordan - Amman
<p><h4>Job summary</h4>
<p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Supporting developing & executing sales strategies</h4>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<h4>Maximizing revenue</h4>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Monitors all day to day activities of direct reports.</li>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Analyzing & reporting on sales and financial data</h4>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Utilizes all available on the job training tools for employees.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><br><p><strong><u>The Role:</u></strong></p><br><br><p>The Arts Manager will implement activities in country delivered through one or both of the Arts global programmes: Arts in Action and Creative Growth.</p><br><br><p>They may work with a small team in country and manage sector partner and stakeholder relationships. They will also build relationships and work closely with their peers in other countries and across the global arts network, often collaborating on global programmes</p><br><br><br><p><strong><u>Main Accountabilities but not limited to the following:</u></strong></p><br><br><p>Sector/subject expertise</p><br><br><ul><li>Uses their own knowledge of the country’s arts and creative industries, intelligence and insight from other sector partners, to support the implementation of global arts programmes that meet the specific needs of the country while also providing value to UK arts and creative industry organisations. </li><li>Through ongoing relationships with Global arts colleagues, builds and maintains good understanding of UK arts and creative industry sector priorities.</li><li>Identifies opportunities for the UK Arts sector to work in and collaborate with peers in country</li></ul><br><p>Leadership & management</p><br><br><ul><li>Provides specialist input and design to help ensure activities under the Arts global programmes are relevant to the Arts and creative industry sectors in country.</li><li>Actively collaborates with colleagues in Arts global teams on programmes.</li><li>Manages Arts activities day-to-day ensuring global standards on programme and contract management are achieved. </li></ul><ul><li>Actively works to mainstream EDI and become anti-racist in our cultures and practices within our organisation and in our programmes. </li></ul><br><p>Strategy and/or planning</p><br><br><ul><li>Contributes to planning process for country arts portfolio within region</li><li>Develops and nurtures internal relationships to ensure strategic objectives are aligned, understood and achieved</li><li>Considers the role of digital products, services and channels in optimising the impact and sustainability of the portfolio, working with regional marketing and digital colleagues.</li></ul><br><p>Relationship & Stakeholders</p><br><br><ul><li>Maintains partner relationships relevant to the Arts, and wider cultural sectors, to maintain a strong understanding of relevant themes and issues in the arts and creative industries.</li><li>Builds and maintains a broad, diverse and dynamic network of key creative and cultural sector representatives in country.</li></ul><br><p>Brand and market positioning</p><br><br><ul><li>Promotes the diversity of the UK arts and creative industries sector in country</li><li>Ensures British Council’s value proposition and support to the UK arts sector in country is clear and communicated and that our reputation for quality and as a valued not-for-profit partner remains high and contributes to our mission.</li><li>Contributes to the development of internal and external communications materials to highlight impactful stories from the country Arts portfolio</li></ul><br><p>Programme management</p><br><br><ul><li>Manages finances of small projects and activities in the Arts portfolio and will flag up issues promptly</li><li>Manages issues with internal and external partners and stakeholders and escalates them when necessary</li><li>Holds delivery partners, team members and consultants to account for agreed deliverables</li></ul><br><p><strong><u>Role specific knowledge and experience: </u></strong></p><br><br><p><strong><u>Essential:</u></strong></p><br><br><ul><li>Good knowledge and understanding of current trends and practices in at least one sector of the arts and creative industries in the country</li><li>Experience of working on national arts/ creative industry projects </li></ul><p><strong>+Language Requirements:</strong> The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</p><br><br><br><p><strong><u>Desirable:</u></strong></p><br><br><ul><li>Understanding and appreciation of current arts trends and practices in the UK </li><li>Experience of working on international arts projects </li></ul><br><p><strong><em>Closing Date:</em></strong><em> Applications will close on<strong> 12 August 2026 </strong>at 21:59 UK Time</em></p><br><br><p><em>You must have the legal right to work in<strong> Jordan</strong> at the time of application.</em></p><br><br><p><strong><u>Important Information:</u></strong></p><br><br><ul><li><strong>Business unit:</strong> Cultural Engagement</li><li><strong>Pay Band:</strong> 6</li><li><strong>Gross salary: </strong>JOD 1 002</li><li><strong>Country/Location:</strong> Amman, Jordan</li><li><strong>Contract Type: </strong>Two (2) Years Fixed Term</li></ul><p><strong><u>Requirements:</u></strong></p><br><br><p>Please note that candidates must have the pre-existing, legal right to work in Jordan.</p><br><br><p>Mobility / relocation / visa sponsoring support will not be provided.</p><br><br><p>British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.</p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
Confidential
Jordan - Amman
<p><h4>As market and technology rapidly change and develop, finance functions must demonstrate real added value to their business.</h4>
<p>As a finance transformation consultant, you’ll use your experience and knowledge in finance, industry and technology to help deliver greater insight – delivering functional efficiencies as well as transforming the role of finance in our clients’ businesses. You’ll be developing innovative, sustainable ways to improve the management of people, processes and systems, working alongside other finance professionals in high-performing teams.</p>
<p>And as you deliver exceptional client service, you’ll have the opportunity to address some of the biggest issues facing client organizations today – supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivalled experience. The exceptional EY experience. It’s yours to build.</p>
<h4>The opportunity</h4>
<p>We are looking for a manager to join our team at the start of an exciting growth curve in the MENA region. We’re looking for people with enthusiasm to truly add value to clients, as well as ambition and potential to grow with us.</p>
<h4>Your key responsibilities</h4>
<p>As a member of the business consulting team, you’ll help the world’s leading organizations improve their performance in a rapidly changing environment with adequate enablement of finance transformation and technologies. You’ll be part of multidisciplinary teams, bringing diverse perspectives to every challenge. You will also take the lead in developing and growing our business and client network through business development activities and cycles, building relationships with our clients’ key stakeholders, and contributing to the overall revenue generation efforts of the consulting wide organization.</p>
<h4>Skills and attributes for success</h4>
<p>You should have consulting experience in finance transformation, within the financial services domain/industry:</p>
<ul>
<li>Passion in providing added value management consulting services for clients across various sectors in a high quality and realized value.</li>
<li>Finance experience cross functionally as part of an extended ecosystem to enable new business models and value creation.</li>
<li>Knowledge in process optimization across procure-to-pay (PTP), order-to-cash (OTC), and record-to-report (RTR).</li>
<li>Experience in business process reengineering and designing operating models for finance functions.</li>
<li>Experience in public financial management covering budget preparation and execution, revenue assurance and cost optimization areas.</li>
<li>Proven experience in leading teams to deliver high quality deliverables for key engagements/clients within various sectors; government, energy, utilities sectors.</li>
<li>Ability to drive recommendations and advisory on the application of AI, automation and digital enablement solutions with clients to optimize finance operations, enhance decision making and deliver sustainable cost and efficiency improvements.</li>
<li>Good understanding in digital finance and ERP implementation methodologies through proven experience of SAP or Oracle implementation projects, including BRDs, processes as per the ERP standard process, understanding key modules and standard functionalities.</li>
<li>Solid experience in preparing and designing dashboards using tools like Power BI or Tableau to visualize key metrics and support clients in generating and designing financial reports and dashboards.</li>
<li>Ability to develop/upskill team members to transform finance talent into a sustainable workforce.</li>
<li>Reduce finance function costs through new technologies, disruptive technologies and automation.</li>
<li>Willingness to travel across MENA on regular basis for client services.</li>
</ul>
<h4>To qualify for the role, you must have</h4>
<ul>
<li>6-8 years of relevant working experience in finance/consulting.</li>
<li>MENA based experience (preferred).</li>
<li>Strong people management and leadership skills.</li>
<li>Effective communication and presentation skills.</li>
<li>Ability to generate business deals and make business proposals.</li>
<li>Develop and maintain relationship at C-suite level.</li>
</ul>
<h4>Ideally, you’ll also have</h4>
<ul>
<li>A master’s degree and/or CIMA, ACA, ACCA, CPA, CA professional qualifications.</li>
<li>Willingness to travel extensively across the region.</li>
</ul>
<h4>What we look for</h4>
<p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.</p>
<h4>What we offer</h4>
<p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p>
<ul>
<li>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.</li>
<li>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li>
<li>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.</li>
<li>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li>
</ul>
<p>If you can demonstrate that you meet the criteria above, please apply as soon as possible.</p>
<p>The exceptional EY experience. It’s yours to build.</p>
<p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p>
<p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p>
<p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>As market and technology rapidly change and develop, finance functions must demonstrate real added value to their business.</h4>
<p>As a finance transformation consultant, you’ll use your experience and knowledge in finance, industry and technology to help deliver greater insight – delivering functional efficiencies as well as transforming the role of finance in our clients’ businesses. You’ll be developing innovative, sustainable ways to improve the management of people, processes and systems, working alongside other finance professionals in high-performing teams.</p>
<p>And as you deliver exceptional client service, you’ll have the opportunity to address some of the biggest issues facing client organizations today – supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivalled experience. The exceptional EY experience. It’s yours to build.</p>
<h4>The opportunity</h4>
<p>We are looking for a manager to join our team at the start of an exciting growth curve in the MENA region. We’re looking for people with enthusiasm to truly add value to clients, as well as ambition and potential to grow with us.</p>
<h4>Your key responsibilities</h4>
<p>As a member of the business consulting team, you’ll help the world’s leading organizations improve their performance in a rapidly changing environment with adequate enablement of finance transformation and technologies. You’ll be part of multidisciplinary teams, bringing diverse perspectives to every challenge. You will also take the lead in developing and growing our business and client network through business development activities and cycles, building relationships with our clients’ key stakeholders, and contributing to the overall revenue generation efforts of the consulting wide organization.</p>
<h4>Skills and attributes for success</h4>
<p>You should have consulting experience in finance transformation, within the financial services domain/industry:</p>
<ul>
<li>Passion in providing added value management consulting services for clients across various sectors in a high quality and realized value.</li>
<li>Finance experience cross functionally as part of an extended ecosystem to enable new business models and value creation.</li>
<li>Knowledge in process optimization across procure-to-pay (PTP), order-to-cash (OTC), and record-to-report (RTR).</li>
<li>Experience in business process reengineering and designing operating models for finance functions.</li>
<li>Experience in public financial management covering budget preparation and execution, revenue assurance and cost optimization areas.</li>
<li>Proven experience in leading teams to deliver high quality deliverables for key engagements/clients within various sectors; government, energy, utilities sectors.</li>
<li>Ability to drive recommendations and advisory on the application of AI, automation and digital enablement solutions with clients to optimize finance operations, enhance decision making and deliver sustainable cost and efficiency improvements.</li>
<li>Good understanding in digital finance and ERP implementation methodologies through proven experience of SAP or Oracle implementation projects, including BRDs, processes as per the ERP standard process, understanding key modules and standard functionalities.</li>
<li>Solid experience in preparing and designing dashboards using tools like Power BI or Tableau to visualize key metrics and support clients in generating and designing financial reports and dashboards.</li>
<li>Ability to develop/upskill team members to transform finance talent into a sustainable workforce.</li>
<li>Reduce finance function costs through new technologies, disruptive technologies and automation.</li>
<li>Willingness to travel across MENA on regular basis for client services.</li>
</ul>
<h4>To qualify for the role, you must have</h4>
<ul>
<li>6-8 years of relevant working experience in finance/consulting.</li>
<li>MENA based experience (preferred).</li>
<li>Strong people management and leadership skills.</li>
<li>Effective communication and presentation skills.</li>
<li>Ability to generate business deals and make business proposals.</li>
<li>Develop and maintain relationship at C-suite level.</li>
</ul>
<h4>Ideally, you’ll also have</h4>
<ul>
<li>A master’s degree and/or CIMA, ACA, ACCA, CPA, CA professional qualifications.</li>
<li>Willingness to travel extensively across the region.</li>
</ul>
<h4>What we look for</h4>
<p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.</p>
<h4>What we offer</h4>
<p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p>
<ul>
<li>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.</li>
<li>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li>
<li>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.</li>
<li>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li>
</ul>
<p>If you can demonstrate that you meet the criteria above, please apply as soon as possible.</p>
<p>The exceptional EY experience. It’s yours to build.</p>
<p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p>
<p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p>
<p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p></p><p></p>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>What we are looking for</strong></span></span></p><br><p><span><span>Are you a strategic Monitoring, Evaluation, Accountability and Learning (MEAL) leader who thrives on turning data into better decisions? Do you believe that local partnerships, evidence, and community voices should drive humanitarian action? We're looking for someone who combines technical excellence with strategic thinking and a passion for partnership. You will need to have sound knowledge and experience with systems within a well established international organisation preferably from humanitarian/ development sectors. </span></span></p><br><p><span><span><strong>What you will do</strong></span></span></p><br><p><span><span>As the MEAL Manager, you will provide strategic leadership for Monitoring, Evaluation, Accountability and Learning across the Human Mobility Hub and its partner-led programmes. Working within a dynamic multi-country matrix structure, you will lead the development of MEAL systems, strengthen partner capacity, champion accountability to affected communities, and ensure evidence and learning drive programme quality and strategic decision-making. You'll collaborate closely with programme teams, partners, senior leadership, and NRC's Global MEAL Unit to embed a culture of learning, innovation, and continuous improvement.</span></span></p><br><p><span><span><strong>In this position you will:</strong></span></span></p><br><ul><li><p><span><span>Lead the design, implementation and continuous improvement of MEAL strategies, systems, standards and SOPs across the Human Mobility Hub.</span></span></p><br></li><li><p><span><span>Strengthen the quality of partner-led programmes through technical guidance, quality assurance, and capacity development.</span></span></p><br></li><li><p><span><span>Develop learning agendas, evaluations, and evidence generation that influence programme adaptation and organisational strategy.</span></span></p><br></li><li><p><span><span>Champion accountability by strengthening community feedback mechanisms and ensuring communities' voices shape programme decisions.</span></span></p><br></li><li><p><span><span>Support proposal development, logframes, theories of change, indicators, and MEAL budgets for donor-funded programmes.</span></span></p><br></li><li><p><span><span>Build and facilitate a vibrant MEAL Community of Practice that promotes peer learning and harmonised approaches across partners.</span></span></p><br></li><li><p><span><span>Promote ethical data management, safeguarding, data protection, and Safe & Inclusive Programming throughout all MEAL processes.</span></span></p><br></li><li><p><span><span>Lead the rollout of digital MEAL systems and information management platforms that improve programme quality and reporting.</span></span></p><br></li><li><p><span><span>Mentor and coach MEAL staff and partners while fostering a culture of collaboration, innovation, and continuous learning.</span></span></p><br></li></ul><p><span><span><strong>What you will bring</strong></span></span></p><br><ul><li><p><span><span>At least 6 years of progressive MEAL experience, including 3 years in a management role within an international NGO.</span></span></p><br></li><li><p><span><span>Experience supporting humanitarian or displacement programmes in complex or post-conflict environments.</span></span></p><br></li><li><p><span><span>Strong expertise in monitoring, evaluation, research, accountability, learning, and information management.</span></span></p><br></li><li><p><span><span>Demonstrated experience working with local partners and strengthening partner-led MEAL systems.</span></span></p><br></li><li><p><span><span>Excellent analytical skills and the ability to transform complex data into actionable insights.</span></span></p><br></li><li><p><span><span>Experience with digital data collection platforms, programme evaluations, and evidence generation.</span></span></p><br></li><li><p><span><span>Strong facilitation, coaching, and stakeholder engagement skills.</span></span></p><br></li><li><p><span><span>Fluency in English and Arabic (French is an advantage).</span></span></p><br></li></ul><p><span><span>Please download </span></span><span><span>the detailed job description</span></span><span><span> to learn more about the position.</span></span></p><br><p><span><span><strong>What we offer</strong></span></span></p><br><ul><li><p><span><span>Duty station: Amman, Jordan; Damascus, Syria; Beirut, Lebanon; Tunis, Tunisia</span></span></p><br></li><li><p><span><span>Fixed term contract: 6 months (possibility of renewal based on availability of funding)</span></span></p><br></li><li><p><span><span>Travel: 30% to areas of operation.</span></span></p><br></li><li><p><span><span>Salary/benefits: Grade 9 on NRC's grading structure. </span></span></p><br></li><li><p><span><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p><br></li><li><p><span><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p><br></li></ul><p><span><span>Find out more about the benefits of working for NRC</span></span></p><br><p><span><span>Important information about the application process</span></span></p><br><ul><li><p><span><span>We invite applications from qualified candidates matching the profile. Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></p><br></li><li><p><span><span>Please ensure you attach copies of your academic and professional certificates. </span></span></p><br></li><li><p><span><span>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></span></p><br></li><li><p><span><span>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></p><br></li><li><p><span><span>Submit your application and CV in English, taking care to attach your latest CV.</span></span></p><br></li><li><p><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></p><br></li><li><p><span><span>Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></span></p><br></li></ul><p><span><span><strong>Why NRC?</strong></span></span></p><br><p><span><span>At NRC, you'll join one of the world's leading humanitarian organisations, recognised for its commitment to principled action, innovation, and localisation.</span></span></p><br><p><span><span>This role offers the opportunity to:</span></span></p><br><ul><li><p><span><span>Influence the future of humanitarian programming across North Africa.</span></span></p><br></li><li><p><span><span>Work alongside diverse local partners to strengthen locally led responses.</span></span></p><br></li><li><p><span><span>Lead strategic learning that shapes organisational decision-making beyond the pilot phase.</span></span></p><br></li><li><p><span><span>Collaborate with global technical experts and contribute to advancing NRC's MEAL practices worldwide.</span></span></p><br></li><li><p><span><span>Make a tangible difference in the lives of people affected by displacement and migration.</span></span></p><br></li></ul><p><span><span>If you're ready to lead with evidence, inspire learning, and help shape the future of humanitarian action, apply today. Apply now and be part of building smarter, more accountable, and locally led humanitarian responses.</span></span></p><br><p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p><br><p><span><span>Watch this short video</span></span><span><span> to see NRC in action.</span></span></p><br><p><span><span>We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p><br><ul><li><p><span><span>do demanding and professional work, often in challenging contexts</span></span></p><br></li><li><p><span><span>join a work culture that empowers every employee to share ideas and take responsibility</span></span></p><br></li><li><p><span><span>be part of a welcoming and supportive community committed to human dignity</span></span></p><br></li></ul><p><span><span>Learn more about NRC</span></span></p><br><p><span><span>Learn more about the Human Mobility Hub </span></span></p><br><br> </div>
Confidential
Jordan - Amman
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>
Confidential
Jordan - Amman
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>
Norwegian Refugee Council (NRC)
Jordan - Amman
<p ><u><span ><span ><span >What we are looking for</span></span></span></u></p>
<p ><span ><span >Are you a strategic Monitoring, Evaluation, Accountability and Learning (MEAL) leader who thrives on turning data into better decisions? Do you believe that local partnerships, evidence, and community voices should drive humanitarian action? We're looking for someone who combines technical excellence with strategic thinking and a passion for partnership. You will need to have sound knowledge and experience with systems within a well established international organisation preferably from humanitarian/ development sectors. </span></span></p>
<p ><u><span ><span ><span >What you will do</span></span></span></u></p>
<p ><span ><span >As the MEAL Manager, you will provide strategic leadership for Monitoring, Evaluation, Accountability and Learning across the Human Mobility Hub and its partner-led programmes. Working within a dynamic multi-country matrix structure, you will lead the development of MEAL systems, strengthen partner capacity, champion accountability to affected communities, and ensure evidence and learning drive programme quality and strategic decision-making. You'll collaborate closely with programme teams, partners, senior leadership, and NRC's Global MEAL Unit to embed a culture of learning, innovation, and continuous improvement.</span></span></p>
<p ><u><span ><span ><span >In this position you will:</span></span></span></u></p>
<ul >
<li class="ortl-align-justify" >
<p ><span ><span >Lead the design, implementation and continuous improvement of MEAL strategies, systems, standards and SOPs across the Human Mobility Hub.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Strengthen the quality of partner-led programmes through technical guidance, quality assurance, and capacity development.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Develop learning agendas, evaluations, and evidence generation that influence programme adaptation and organisational strategy.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Champion accountability by strengthening community feedback mechanisms and ensuring communities' voices shape programme decisions.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Support proposal development, logframes, theories of change, indicators, and MEAL budgets for donor-funded programmes.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Build and facilitate a vibrant MEAL Community of Practice that promotes peer learning and harmonised approaches across partners.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Promote ethical data management, safeguarding, data protection, and Safe & Inclusive Programming throughout all MEAL processes.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Lead the rollout of digital MEAL systems and information management platforms that improve programme quality and reporting.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Mentor and coach MEAL staff and partners while fostering a culture of collaboration, innovation, and continuous learning.</span></span></p>
</li>
</ul>
<p ><u><span ><span ><span >What you will bring</span></span></span></u></p>
<ul >
<li class="ortl-align-justify" >
<p ><span ><span >At least 6 years of progressive MEAL experience, including 3 years in a management role within an international NGO.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Experience supporting humanitarian or displacement programmes in complex or post-conflict environments.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Strong expertise in monitoring, evaluation, research, accountability, learning, and information management.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Demonstrated experience working with local partners and strengthening partner-led MEAL systems.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Excellent analytical skills and the ability to transform complex data into actionable insights.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Experience with digital data collection platforms, programme evaluations, and evidence generation.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Strong facilitation, coaching, and stakeholder engagement skills.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Fluency in English and Arabic (French is an advantage).</span></span></p>
</li>
</ul>
<p ><span ><span >Please download </span></span><a href="https://norwegianrefugeecouncil.sharepoint.com/:w:/s/JDsforNRCPeople/IQDuS3wLePOuR7Qz9nOe9yFwAV1pNlADuiJ5DQqBE4B45h8?e=gnB0TJ" ><span ><span >the detailed job description</span></span></a><span ><span > to learn more about the position.</span></span></p>
<p ><u><span ><span ><span >What we offer</span></span></span></u></p>
<ul >
<li class="ortl-align-justify" >
<p ><span ><span >Duty station: Amman, Jordan; Damascus, Syria; Beirut, Lebanon; Tunis, Tunisia</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Fixed term contract: 6 months (possibility of renewal based on availability of funding)</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Travel: 30% to areas of operation.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Salary/benefits: Grade 9 on NRC's grading structure. </span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p>
</li>
</ul>
<p ><a href="https://www.nrc.no/career/what-we-offer/" ><span ><span >Find out more about the benefits of working for NRC</span></span></a></p>
<p ><span ><span >Important information about the application process</span></span></p>
<ul >
<li class="ortl-align-justify" >
<p ><span ><span >We invite applications from qualified candidates matching the profile. Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >Please ensure you attach copies of your academic and professional certificates. </span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></span></p>
</li>
<li class="ortl-align-justify" >
<p ><span ><span >When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></p>
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<p ><span ><span >Submit your application and CV in English, taking care to attach your latest CV.</span></span></p>
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<p ><span ><span >Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></p>
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<p ><span ><span >Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></span></p>
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<p ><span ><span ><span >Why NRC?</span></span></span></p>
<p ><span ><span >At NRC, you'll join one of the world's leading humanitarian organisations, recognised for its commitment to principled action, innovation, and localisation.</span></span></p>
<p ><span ><span >This role offers the opportunity to:</span></span></p>
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<p ><span ><span >Influence the future of humanitarian programming across North Africa.</span></span></p>
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<p ><span ><span >Work alongside diverse local partners to strengthen locally led responses.</span></span></p>
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<p ><span ><span >Lead strategic learning that shapes organisational decision-making beyond the pilot phase.</span></span></p>
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<p ><span ><span >Collaborate with global technical experts and contribute to advancing NRC's MEAL practices worldwide.</span></span></p>
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<p ><span ><span >Make a tangible difference in the lives of people affected by displacement and migration.</span></span></p>
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<p ><span ><span >If you're ready to lead with evidence, inspire learning, and help shape the future of humanitarian action, apply today. Apply now and be part of building smarter, more accountable, and locally led humanitarian responses.</span></span></p>
<p ><span ><span >The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p>
<p ><a href="https://vimeo.com/736782633" ><span ><span >Watch this short video</span></span></a><span ><span > to see NRC in action.</span></span></p>
<p ><span ><span >We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p>
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<p ><span ><span >do demanding and professional work, often in challenging contexts</span></span></p>
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<p ><span ><span >join a work culture that empowers every employee to share ideas and take responsibility</span></span></p>
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<p ><span ><span >be part of a welcoming and supportive community committed to human dignity</span></span></p>
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<p ><a href="https://www.nrc.no/" ><span ><span >Learn more about NRC</span></span></a></p>
<p ><a href="https://www.nrc.no/globalassets/pdf/reports/human-mobility-hub/human-mobility-hub.pdf" ><span ><span >Learn more about the Human Mobility Hub </span></span></a></p>