HTML5 Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<p><h4>Description</h4> <p><strong>Robusta Technology Group (RTG)</strong> is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking an experienced Senior CMS Manager with strong expertise in Adobe Experience Manager (AEM) to lead end-to-end digital content operations across enterprise websites and digital platforms. This role combines hands-on AEM authoring experience with operational leadership, governance, publishing management, stakeholder coordination, and team mentorship.</p> <p>The ideal candidate will oversee multi-site and multilingual content delivery, define authoring standards and workflows, manage publishing operations, and ensure high-quality, accessible, and SEO-optimized digital experiences. The Senior CMS Manager will serve as the primary liaison between content, marketing, design, development, QA, and product teams.</p> <h4>Role responsibilities</h4> <p><strong>Content operations leadership</strong></p> <ul> <li>Own day-to-day content operations across AEM-managed websites and digital platforms.</li> <li>Plan, prioritize, and oversee content publishing activities across multiple markets, brands, and languages.</li> <li>Manage content delivery timelines and coordinate publishing schedules with cross-functional teams.</li> </ul> <p><strong>Authoring standards & governance</strong></p> <ul> <li>Define and maintain authoring standards, content governance processes, and editorial workflows.</li> <li>Establish best practices for: <ul> <li>Component usage</li> <li>Template structure</li> <li>Content consistency</li> <li>Metadata standards</li> <li>Publishing approvals</li> <li>Version control</li> </ul> </li> <li>Ensure adherence to brand guidelines and content quality standards.</li> </ul> <p><strong>Hands-on AEM authoring</strong></p> <ul> <li>Create, edit, manage, and publish content using Adobe Experience Manager (AEM) Sites.</li> <li>Configure and manage: <ul> <li>Pages</li> <li>Components</li> <li>Editable templates</li> <li>Content fragments</li> <li>Experience fragments</li> <li>Content policies</li> </ul> </li> <li>Support business users and content teams with authoring guidance and troubleshooting.</li> </ul> <p><strong>Multi-site & multilingual management</strong></p> <ul> <li>Manage multi-site content operations using AEM Multi Site Manager (MSM).</li> <li>Oversee: <ul> <li>Live copies</li> <li>Language copies</li> <li>Rollouts</li> <li>Inheritance management</li> </ul> </li> <li>Coordinate localization and translation workflows across regional and multilingual sites, including RTL content support.</li> </ul> <p><strong>Digital asset management (DAM)</strong></p> <ul> <li>Manage digital assets within AEM Assets (DAM).</li> <li>Oversee: <ul> <li>Asset uploads</li> <li>Metadata tagging</li> <li>Folder structures</li> <li>Renditions</li> <li>Asset governance</li> </ul> </li> <li>Ensure asset consistency, organization, and optimization across digital channels.</li> </ul> <p><strong>Workflow & publishing management</strong></p> <ul> <li>Manage AEM workflows for: <ul> <li>Content review</li> <li>Approval processes</li> <li>Scheduling</li> <li>Replication</li> <li>Publishing</li> </ul> </li> <li>Coordinate release cycles with development, QA, and business stakeholders.</li> <li>Monitor publishing health and resolve replication or rendering issues.</li> </ul> <p><strong>Quality assurance & UAT</strong></p> <ul> <li>Lead content quality assurance before go-live.</li> <li>Review pages for: <ul> <li>Content accuracy</li> <li>Brand compliance</li> <li>Accessibility</li> <li>SEO readiness</li> <li>Responsive rendering</li> <li>Broken links</li> </ul> </li> <li>Coordinate User Acceptance Testing (UAT) for new components, templates, and platform enhancements.</li> </ul> <p><strong>Team leadership & mentoring</strong></p> <ul> <li>Mentor junior content authors and CMS specialists.</li> <li>Conduct onboarding and training sessions for AEM authoring and publishing workflows.</li> <li>Review content work and provide constructive feedback and process guidance.</li> </ul> <p><strong>Stakeholder coordination</strong></p> <ul> <li>Act as the primary point of contact between marketing, product, design, development, QA, and content teams.</li> <li>Translate business requirements into scalable content authoring and publishing plans.</li> <li>Facilitate communication and alignment across multiple stakeholders and workstreams.</li> </ul> <p><strong>SEO & accessibility oversight</strong></p> <ul> <li>Ensure all published content follows SEO best practices, including: <ul> <li>Metadata optimization</li> <li>URL structures</li> <li>Structured data</li> <li>Internal linking</li> </ul> </li> <li>Ensure compliance with WCAG 2.1 AA accessibility standards across all digital content.</li> </ul> <p><strong>Performance & analytics</strong></p> <ul> <li>Monitor content performance using tools such as Adobe Analytics or Google Analytics.</li> <li>Analyze engagement and content effectiveness metrics.</li> <li>Recommend content improvements based on analytics insights and user behavior.</li> </ul> <p><strong>Issue resolution & support</strong></p> <ul> <li>Troubleshoot authoring, rendering, workflow, and replication issues in AEM.</li> <li>Coordinate with development teams to resolve component or template defects.</li> <li>Track and manage issues through JIRA, ServiceNow, or similar platforms.</li> </ul> <p><strong>Continuous improvement</strong></p> <ul> <li>Identify opportunities to improve authoring efficiency, governance, and publishing workflows.</li> <li>Drive process optimization and operational scalability.</li> <li>Stay current with Adobe Experience Cloud updates, AEM enhancements, and digital content best practices.</li> </ul> <h4>Requirements</h4> <ul> <li>6+ years of experience in web content management and digital publishing.</li> <li>4+ years of hands-on experience with Adobe Experience Manager (AEM) Sites and Assets.</li> <li>2+ years in a senior, lead, or managerial role overseeing content operations or content teams.</li> <li>Proven experience managing enterprise content across multi-site, multi-market, and multilingual environments.</li> <li>Experience working in Agile/Scrum environments and collaborating with cross-functional teams.</li> </ul> <h4>Core technical requirements</h4> <p><strong>AEM platform expertise</strong></p> <ul> <li>Strong hands-on experience with: <ul> <li>AEM Sites authoring</li> <li>Components and dialogs</li> <li>Editable templates</li> <li>Content policies</li> <li>Content fragments</li> <li>Experience fragments</li> </ul> </li> <li>Strong experience with AEM Assets (DAM), including: <ul> <li>Asset uploads</li> <li>Metadata management</li> <li>Renditions</li> <li>Folder governance</li> </ul> </li> <li>Experience using AEM Multi Site Manager (MSM): <ul> <li>Live copies</li> <li>Rollouts</li> <li>Language copies</li> <li>Inheritance management</li> </ul> </li> <li>Experience managing AEM workflows for approvals, replication, and scheduling.</li> <li>Familiarity with AEM as a Cloud Service is strongly preferred.</li> </ul> <p><strong>Content strategy & governance</strong></p> <ul> <li>Experience defining: <ul> <li>Authoring standards</li> <li>Editorial workflows</li> <li>Style guides</li> <li>Governance models</li> <li>Component usage guidelines</li> </ul> </li> <li>Experience managing: <ul> <li>Editorial calendars</li> <li>Release planning</li> <li>Content prioritization</li> <li>Translation coordination</li> </ul> </li> <li>Experience supporting multilingual and RTL content operations.</li> </ul> <p><strong>Technical foundation</strong></p> <ul> <li>Working knowledge of HTML and CSS for content troubleshooting and formatting.</li> <li>Understanding of: <ul> <li>SEO fundamentals</li> <li>Structured metadata</li> <li>URL hierarchy</li> <li>On-page optimization</li> </ul> </li> <li>Understanding of WCAG 2.1 AA accessibility standards.</li> <li>Familiarity with image and media optimization for web delivery.</li> </ul> <p><strong>Tools & collaboration</strong></p> <ul> <li>Experience with: <ul> <li>JIRA</li> <li>ServiceNow</li> <li>Confluence</li> <li>SharePoint</li> <li>Similar workflow/documentation tools</li> </ul> </li> <li>Familiarity with Adobe Analytics or Google Analytics.</li> <li>Strong communication and stakeholder management capabilities.</li> </ul> <h4>Nice to have</h4> <ul> <li>Adobe Certified Professional or Expert — AEM Sites Business Practitioner.</li> <li>Experience with: <ul> <li>Adobe Target</li> <li>Tealium</li> <li>Personalization workflows</li> <li>Product Information Management (PIM) systems</li> </ul> </li> <li>Familiarity with: <ul> <li>Sitecore</li> <li>Optimizely</li> <li>Contentful</li> <li>Storyblok</li> </ul> </li> <li>Understanding of Headless CMS architectures and AEM Content Services.</li> <li>Background in digital marketing, UX, or web design.</li> <li>Arabic language reading ability for RTL content QA.</li> </ul> <h4>Soft skills</h4> <ul> <li>Strong leadership and mentoring abilities.</li> <li>Excellent communication and stakeholder management skills.</li> <li>High attention to detail and commitment to content quality.</li> <li>Ability to manage multiple priorities and parallel workstreams.</li> <li>Strong analytical and problem-solving mindset.</li> <li>Proactive approach to process improvement and operational efficiency.</li> </ul> <h4>Education</h4> <p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>

<p><h4>Description</h4> <p><strong>Robusta Technology Group (RTG)</strong> is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking an experienced Senior CMS Manager with strong expertise in Adobe Experience Manager (AEM) to lead end-to-end digital content operations across enterprise websites and digital platforms. This role combines hands-on AEM authoring experience with operational leadership, governance, publishing management, stakeholder coordination, and team mentorship.</p> <p>The ideal candidate will oversee multi-site and multilingual content delivery, define authoring standards and workflows, manage publishing operations, and ensure high-quality, accessible, and SEO-optimized digital experiences. The Senior CMS Manager will serve as the primary liaison between content, marketing, design, development, QA, and product teams.</p> <h4>Role responsibilities</h4> <p><strong>Content operations leadership</strong></p> <ul> <li>Own day-to-day content operations across AEM-managed websites and digital platforms.</li> <li>Plan, prioritize, and oversee content publishing activities across multiple markets, brands, and languages.</li> <li>Manage content delivery timelines and coordinate publishing schedules with cross-functional teams.</li> </ul> <p><strong>Authoring standards & governance</strong></p> <ul> <li>Define and maintain authoring standards, content governance processes, and editorial workflows.</li> <li>Establish best practices for: <ul> <li>Component usage</li> <li>Template structure</li> <li>Content consistency</li> <li>Metadata standards</li> <li>Publishing approvals</li> <li>Version control</li> </ul> </li> <li>Ensure adherence to brand guidelines and content quality standards.</li> </ul> <p><strong>Hands-on AEM authoring</strong></p> <ul> <li>Create, edit, manage, and publish content using Adobe Experience Manager (AEM) Sites.</li> <li>Configure and manage: <ul> <li>Pages</li> <li>Components</li> <li>Editable templates</li> <li>Content fragments</li> <li>Experience fragments</li> <li>Content policies</li> </ul> </li> <li>Support business users and content teams with authoring guidance and troubleshooting.</li> </ul> <p><strong>Multi-site & multilingual management</strong></p> <ul> <li>Manage multi-site content operations using AEM Multi Site Manager (MSM).</li> <li>Oversee: <ul> <li>Live copies</li> <li>Language copies</li> <li>Rollouts</li> <li>Inheritance management</li> </ul> </li> <li>Coordinate localization and translation workflows across regional and multilingual sites, including RTL content support.</li> </ul> <p><strong>Digital asset management (DAM)</strong></p> <ul> <li>Manage digital assets within AEM Assets (DAM).</li> <li>Oversee: <ul> <li>Asset uploads</li> <li>Metadata tagging</li> <li>Folder structures</li> <li>Renditions</li> <li>Asset governance</li> </ul> </li> <li>Ensure asset consistency, organization, and optimization across digital channels.</li> </ul> <p><strong>Workflow & publishing management</strong></p> <ul> <li>Manage AEM workflows for: <ul> <li>Content review</li> <li>Approval processes</li> <li>Scheduling</li> <li>Replication</li> <li>Publishing</li> </ul> </li> <li>Coordinate release cycles with development, QA, and business stakeholders.</li> <li>Monitor publishing health and resolve replication or rendering issues.</li> </ul> <p><strong>Quality assurance & UAT</strong></p> <ul> <li>Lead content quality assurance before go-live.</li> <li>Review pages for: <ul> <li>Content accuracy</li> <li>Brand compliance</li> <li>Accessibility</li> <li>SEO readiness</li> <li>Responsive rendering</li> <li>Broken links</li> </ul> </li> <li>Coordinate User Acceptance Testing (UAT) for new components, templates, and platform enhancements.</li> </ul> <p><strong>Team leadership & mentoring</strong></p> <ul> <li>Mentor junior content authors and CMS specialists.</li> <li>Conduct onboarding and training sessions for AEM authoring and publishing workflows.</li> <li>Review content work and provide constructive feedback and process guidance.</li> </ul> <p><strong>Stakeholder coordination</strong></p> <ul> <li>Act as the primary point of contact between marketing, product, design, development, QA, and content teams.</li> <li>Translate business requirements into scalable content authoring and publishing plans.</li> <li>Facilitate communication and alignment across multiple stakeholders and workstreams.</li> </ul> <p><strong>SEO & accessibility oversight</strong></p> <ul> <li>Ensure all published content follows SEO best practices, including: <ul> <li>Metadata optimization</li> <li>URL structures</li> <li>Structured data</li> <li>Internal linking</li> </ul> </li> <li>Ensure compliance with WCAG 2.1 AA accessibility standards across all digital content.</li> </ul> <p><strong>Performance & analytics</strong></p> <ul> <li>Monitor content performance using tools such as Adobe Analytics or Google Analytics.</li> <li>Analyze engagement and content effectiveness metrics.</li> <li>Recommend content improvements based on analytics insights and user behavior.</li> </ul> <p><strong>Issue resolution & support</strong></p> <ul> <li>Troubleshoot authoring, rendering, workflow, and replication issues in AEM.</li> <li>Coordinate with development teams to resolve component or template defects.</li> <li>Track and manage issues through JIRA, ServiceNow, or similar platforms.</li> </ul> <p><strong>Continuous improvement</strong></p> <ul> <li>Identify opportunities to improve authoring efficiency, governance, and publishing workflows.</li> <li>Drive process optimization and operational scalability.</li> <li>Stay current with Adobe Experience Cloud updates, AEM enhancements, and digital content best practices.</li> </ul> <h4>Requirements</h4> <ul> <li>6+ years of experience in web content management and digital publishing.</li> <li>4+ years of hands-on experience with Adobe Experience Manager (AEM) Sites and Assets.</li> <li>2+ years in a senior, lead, or managerial role overseeing content operations or content teams.</li> <li>Proven experience managing enterprise content across multi-site, multi-market, and multilingual environments.</li> <li>Experience working in Agile/Scrum environments and collaborating with cross-functional teams.</li> </ul> <h4>Core technical requirements</h4> <p><strong>AEM platform expertise</strong></p> <ul> <li>Strong hands-on experience with: <ul> <li>AEM Sites authoring</li> <li>Components and dialogs</li> <li>Editable templates</li> <li>Content policies</li> <li>Content fragments</li> <li>Experience fragments</li> </ul> </li> <li>Strong experience with AEM Assets (DAM), including: <ul> <li>Asset uploads</li> <li>Metadata management</li> <li>Renditions</li> <li>Folder governance</li> </ul> </li> <li>Experience using AEM Multi Site Manager (MSM): <ul> <li>Live copies</li> <li>Rollouts</li> <li>Language copies</li> <li>Inheritance management</li> </ul> </li> <li>Experience managing AEM workflows for approvals, replication, and scheduling.</li> <li>Familiarity with AEM as a Cloud Service is strongly preferred.</li> </ul> <p><strong>Content strategy & governance</strong></p> <ul> <li>Experience defining: <ul> <li>Authoring standards</li> <li>Editorial workflows</li> <li>Style guides</li> <li>Governance models</li> <li>Component usage guidelines</li> </ul> </li> <li>Experience managing: <ul> <li>Editorial calendars</li> <li>Release planning</li> <li>Content prioritization</li> <li>Translation coordination</li> </ul> </li> <li>Experience supporting multilingual and RTL content operations.</li> </ul> <p><strong>Technical foundation</strong></p> <ul> <li>Working knowledge of HTML and CSS for content troubleshooting and formatting.</li> <li>Understanding of: <ul> <li>SEO fundamentals</li> <li>Structured metadata</li> <li>URL hierarchy</li> <li>On-page optimization</li> </ul> </li> <li>Understanding of WCAG 2.1 AA accessibility standards.</li> <li>Familiarity with image and media optimization for web delivery.</li> </ul> <p><strong>Tools & collaboration</strong></p> <ul> <li>Experience with: <ul> <li>JIRA</li> <li>ServiceNow</li> <li>Confluence</li> <li>SharePoint</li> <li>Similar workflow/documentation tools</li> </ul> </li> <li>Familiarity with Adobe Analytics or Google Analytics.</li> <li>Strong communication and stakeholder management capabilities.</li> </ul> <h4>Nice to have</h4> <ul> <li>Adobe Certified Professional or Expert — AEM Sites Business Practitioner.</li> <li>Experience with: <ul> <li>Adobe Target</li> <li>Tealium</li> <li>Personalization workflows</li> <li>Product Information Management (PIM) systems</li> </ul> </li> <li>Familiarity with: <ul> <li>Sitecore</li> <li>Optimizely</li> <li>Contentful</li> <li>Storyblok</li> </ul> </li> <li>Understanding of Headless CMS architectures and AEM Content Services.</li> <li>Background in digital marketing, UX, or web design.</li> <li>Arabic language reading ability for RTL content QA.</li> </ul> <h4>Soft skills</h4> <ul> <li>Strong leadership and mentoring abilities.</li> <li>Excellent communication and stakeholder management skills.</li> <li>High attention to detail and commitment to content quality.</li> <li>Ability to manage multiple priorities and parallel workstreams.</li> <li>Strong analytical and problem-solving mindset.</li> <li>Proactive approach to process improvement and operational efficiency.</li> </ul> <h4>Education</h4> <p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a talented and creative Graphic Designer to be part of our team.</p> <p>The ideal candidate will be responsible for creating engaging and high-quality visual content for social media platforms and packaging designs. The candidate should have a strong eye for detail, creativity, and the ability to turn ideas into attractive visual designs.</p> <ul> <li>Create creative and engaging designs for social media platforms.</li> <li>Design packaging materials and product visuals.</li> <li>Develop visual concepts based on marketing and branding requirements.</li> <li>Create social media posts, stories, campaigns, and promotional materials.</li> <li>Maintain brand consistency across all designs.</li> <li>Collaborate with the marketing team to develop creative content.</li> <li>Edit and adapt designs according to different formats and platforms.</li> <li>Manage multiple projects and meet deadlines.</li> <li>Photography.</li> </ul> <p>Requirements:</p> <ul> <li>Minimum 1 year of experience in graphic design.</li> <li>Strong knowledge of Adobe Photoshop and Illustrator.</li> <li>Experience in social media design and packaging design.</li> <li>Creative mindset with strong attention to detail.</li> <li>Good understanding of typography, colors, composition, and branding.</li> <li>Ability to work independently and as part of a team.</li> <li>A portfolio showcasing previous work is required.</li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul> <li>Graphic Design</li> <li>Social Media Design</li> <li>Packaging Design</li> <li>Adobe Photoshop</li> <li>Adobe Illustrator</li> <li>Branding</li> <li>Visual Design</li> <li>Typography</li> <li>Color Theory</li> <li>Creative Thinking</li> <li>Attention to Detail</li> <li>Social Media Content Creation</li> <li>Photography</li> </ul></div>

<p><h4>Description</h4> <p>We are seeking an experienced Fortinet Security Engineer to support compliance and security rollout activities across retail outlets in Dubai. The ideal candidate will have strong hands-on experience with FortiGate firewalls and FortiAnalyzer, with the ability to manage security configurations, monitoring, troubleshooting, and reporting activities in enterprise environments.</p> <h4>Key Responsibilities:</h4> <ul> <li>Configure, deploy, and troubleshoot FortiGate firewalls</li> <li>Manage firewall policies, NAT, VPNs, routing, and security profiles</li> <li>Monitor and analyze security logs using FortiAnalyzer</li> <li>Support compliance and security implementation across retail branches</li> <li>Perform troubleshooting and incident resolution</li> <li>Ensure security best practices and policy compliance</li> <li>Work closely with project and infrastructure teams during rollout activities</li> <li>Prepare technical documentation and implementation reports</li> </ul> <h4>Requirements</h4> <ul> <li>Strong hands-on experience with Fortinet FortiGate firewalls</li> <li>Strong experience with FortiAnalyzer</li> <li>Good understanding of network security concepts</li> <li>Experience with VPNs, IPS, web filtering, and security policies</li> <li>Knowledge of routing and switching concepts</li> <li>Experience in enterprise or retail environments is preferred</li> <li>Strong troubleshooting and communication skills</li> </ul> <h4>Preferred Certifications:</h4> <p>NSE certification is a plus</p></p><p></p>

<p><h4>Description</h4> <p>We are seeking an experienced Fortinet Security Engineer to support compliance and security rollout activities across retail outlets in Dubai. The ideal candidate will have strong hands-on experience with FortiGate firewalls and FortiAnalyzer, with the ability to manage security configurations, monitoring, troubleshooting, and reporting activities in enterprise environments.</p> <h4>Key Responsibilities:</h4> <ul> <li>Configure, deploy, and troubleshoot FortiGate firewalls</li> <li>Manage firewall policies, NAT, VPNs, routing, and security profiles</li> <li>Monitor and analyze security logs using FortiAnalyzer</li> <li>Support compliance and security implementation across retail branches</li> <li>Perform troubleshooting and incident resolution</li> <li>Ensure security best practices and policy compliance</li> <li>Work closely with project and infrastructure teams during rollout activities</li> <li>Prepare technical documentation and implementation reports</li> </ul> <h4>Requirements</h4> <ul> <li>Strong hands-on experience with Fortinet FortiGate firewalls</li> <li>Strong experience with FortiAnalyzer</li> <li>Good understanding of network security concepts</li> <li>Experience with VPNs, IPS, web filtering, and security policies</li> <li>Knowledge of routing and switching concepts</li> <li>Experience in enterprise or retail environments is preferred</li> <li>Strong troubleshooting and communication skills</li> </ul> <h4>Preferred Certifications:</h4> <p>NSE certification is a plus</p></p><p></p>

<p>Proven hands-on experience in developing enterprise-grade applications using Oracle APEX</p><p>Strong command of Oracle Database technologies, including SQL and PL/SQL programming</p><p>Practical experience in building and managing APEX components such as workflows, forms, reports, validations, and dynamic actions</p><p>Solid background in integrating systems through RESTful APIs and SOAP-based web services</p><p>Experience in configuring and deploying Oracle REST Data Services (ORDS)</p><p>Good understanding of database architecture, query optimization, and performance tuning techniques</p><p>Familiarity with APEX security frameworks, including authentication and authorization methods</p><p>Experience using version control systems (e.g., Git) within collaborative development setups</p><p>Working knowledge of front-end technologies (HTML, CSS, JavaScript) for APEX UI customization</p><p>Ability to define and implement APEX solution architecture and development strategy</p><p>Experience establishing coding standards, development methodologies, and best practices</p><p>Strong understanding of modular development and designing scalable applications</p><p>Capability to guide teams on application structuring, reusable components, and performance enhancements</p><p>Extensive experience in technical leadership and overseeing development teams</p><p>Ability to mentor developers, conduct code reviews, and ensure high-quality implementation</p><p>Experience collaborating with business teams, analysts, and key project stakeholders</p><p>Capability to contribute to solution architecture discussions and support technical decision-making</p><p><strong>Desired Candidate Profile</strong></p><p>Core Technical Expertise</p><p>Architecture &amp; Development Approach</p><p>Leadership &amp; Team Management</p>

<p>Build and maintain FMIS application modules using ASP.NET/.NET Core and related Microsoft technologies. Develop and maintain organizational hierarchy, premises management, projects management, dashboards, reporting, and GIS-related modules. Develop backend services, APIs, and integrations with internal and external systems. Provide daily technical support and analyze business/system requirements. Conduct bug fixing, troubleshooting, optimization, and quality assurance activities. Review code and ensure application security, performance, and compliance with UNRWA standards. Support deployment, UAT, production releases, and post-go-live stabilization activities. Prepare technical documentation, deployment guides, and user manuals. Deliver regular progress updates and backlog tracking reports. Participate in Agile/Scrum ceremonies and collaborate with project stakeholders throughout the implementation lifecycle.</p><p><strong>Desired Candidate Profile</strong></p><p>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline. Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server. Experience in enterprise application development and implementation. Experience developing APIs and integrations. Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies. Experience with relational databases and SQL Server. Experience in troubleshooting, debugging, and performance optimization. Familiarity with deployment environments and DevOps practices is desirable. Experience with GIS integrations and dashboards is an asset. Languages English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.</p>

<p>Develop digital-ready creative assets for social media, paid campaigns, websites, presentations, &amp; simple video edits. conceptualize visually, develop key visuals, social media templates, digital ads, and build content per platform-specifics. Use AI tools to support creative development, concept, image, moldboard, layout, etc. Design bilingual Arabic and English layouts with strong attention to typography, graphic standards, and cultural fit. Create simple motion graphics, animated social posts, video elements. Prepare final files for publishing, paid media, web, presentations, and client delivery according to platform specifications. Stay updated on digital design trends, AI creative tools, social platform behaviors, and advertising best practices. Support websites, landing pages, and digital experience design through Figma layouts, UI visuals, banners, icons, and interactive content assets. Collaborate with all team members inside and outside the organization, on-premises and online, be it copywriters, social media managers, performance media team, designers, account managers, and management.</p><p><strong>Desired Candidate Profile</strong></p><p>2 5 years of experience in digital design, social media design, advertising, creative content, or digital marketing. Ideal experience is to be in Saudi or for the Saudi market Excellent knowledge of Adobe Photoshop, Illustrator, After Effects, Premiere Pro, Figma, Midjourney, Adobe Firefly, ChatGPT, Runway, Canva AI, or similar tools. Strong Arabic and English typography skills. Ability to work fast, manage multiple requests, and deliver high-quality work under tight deadlines.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>We are looking for a highly motivated and passionate candidate to </span><span>contributes primarily to the back-end development track — supporting the design, development, and sustained delivery of server-side services, APIs, data infrastructure, and telecom integration layers that power the division's solutions. Executes assigned development tasks under the technical guidance and direction of the Division Leader, progressively building depth across the division's technology stack while contributing to code quality, testing, and documentation.</span></p><br><p><span>Main Responsibilities, will include but will not be limited to:</span></p><br><ul><li><p><span>Study business and sales requirements and subsequently develop them into back-end solutions, as well as test and integrate them with current systems, contributing to the optimization of implemented systems</span></p><br></li><li><p><span>Monitor the performance of servers and applications and ensure the day-to-day smooth running of systems, supporting proper utilization in line with the function's requirements and overall business objectives.</span></p><br></li><li><p><span>Develop technical solutions, platforms, and changes based on business or technical needs</span></p><br></li><li><p><span>Develop programs and integration back-ends for Business Support Systems and Customer Care Applications and touchpoints, including FTTH Contractors, Corporate SMS, CMS back-ends, CMS adapters, HR Solutions, Commission Engines, CDRs back-ends, and similar systems.</span></p><br></li><li><p><span>Work alongside front-end and mobile developers within the division to implement the back-ends and APIs needed for the delivered solutions, aligning on contracts and integration points.</span></p><br></li><li><p><span>Use a variety of programming languages and technologies to build robust back-end platforms and user-facing solutions, including Java, Java Spring Boot, PHP, MongoDB, MySQL, Oracle DB, REST APIs, Web Services, and microservices.</span></p><br></li><li><p><span>Support implementation across multiple platforms and legacy software applications, contributing to migrations and integration efforts as assigned.</span></p><br></li><li><p><span>Participate in code reviews as both author and reviewer, applying feedback constructively and learning from the process to strengthen technical depth.</span></p><br></li><li><p><span>Contribute to the division's CI/CD practices, building and maintaining pipeline components and using DevOps tooling in use at Zain (Azure DevOps, Docker, Kubernetes, Elasticsearch &amp; Kibana, Prometheus &amp; Grafana).</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>To be shortlisted for this position, you will need to comply with all of the below requirements:</span></p><br><ul><li><p><span>Holds a bachelor’s degree in </span><span>Computer Science, Computer Engineering</span><span> or any related field</span></p><br></li><li><p><span>Minimum: 3 years of relevant experience.</span></p><br></li></ul> <br> <br><br> About US <br> <p>We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees. </p><br><p>If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.</p><br> <br> <br> </div>

<p>Provide first-level support for software issues via phone, email, chat, or ticketing system. Accurately Log, categorize, and prioritize incoming tickets according to defined SOPs. Perform initial troubleshooting and resolve common software-related issues Communicate clearly, professionally, and empathetically with end-users to ensure a positive support experience. Follow up with users to confirm resolution and ensure overall satisfaction. Escalate unresolved or complex issues to L2 or relevant technical teams. Document solutions and contribute to the internal Knowledge Base to support continuous improvement and knowledge sharing. Create, update, and close support tickets with comprehensive and accurate summaries and resolution notes. Support post-resolution testing and validation activities where applicable. Stay informed about product updates, features, and changes to provide accurate and current support. Participate actively in team meetings, training sessions, and process improvement initiatives. Share feedback and insights to enhance support processes, tools, and documentation. Adhere to the quality standards and safety procedures as per the company guidelines and local regulations. Take appropriate actions in relation to any hazards and work related issues, and escalate as needed, in order to ensure prompt and effective resolution. Perform other job-related tasks as assigned by the line manager, in order to ensure the fulfillment of organizational objectives.</p><p><strong>Desired Candidate Profile</strong></p><p>0 2 years of experience in a technical support or customer service role. Basic understanding of web and desktop applications. Excellent communication skills in English and Arabic. Ability to follow processes and work with ticketing systems. Shift-based coverage (including weekends or evenings, as required) Flexibility to adapt to a growing support environment</p>

<p><h4>Description</h4> <p>The penetration testing team leader is responsible for leading ZainTECH’s licensed penetration testing capability within the cybersecurity advisory services practice. The role oversees the delivery of offensive security engagements across enterprise, government, and critical infrastructure customers throughout the MENA region, ensuring all testing activities are performed in accordance with industry best practices, recognized testing methodologies, and NCSC Jordan licensing requirements. The role combines hands-on technical leadership with team management, customer engagement, and service governance responsibilities.</p> <p>Also responsible for managing penetration testing engagements, developing offensive security capabilities, assuring quality of deliverables, and strengthening customer security postures through actionable remediation guidance.</p> <h4>Responsibilities</h4> <p><strong>Penetration testing engagement leadership</strong><br> Lead and manage penetration testing engagements across infrastructure, web, wireless, and applications to a recognized methodology.<br> Define engagement scope, objectives, testing methodology, and rules of engagement.<br> Ensure all testing activities are conducted safely and within approved customer authorizations.<br> Manage engagement timelines, resources, and delivery quality.<br> Act as the primary technical lead throughout the penetration testing lifecycle.</p> <p><strong>Offensive security delivery</strong><br> Perform advanced penetration testing activities using both manual and automated testing techniques.<br> Identify, validate, and demonstrate security vulnerabilities and attack paths.<br> Assess exploitability, business impact, and risk exposure associated with identified findings.<br> Conduct vulnerability assessments, penetration testing, security validation exercises, configuration reviews, and red team-style activities where applicable.<br> Support retesting activities following remediation efforts.</p> <p><strong>Quality assurance & technical review</strong><br> Review and validate penetration testing findings prior to customer delivery.<br> Ensure reports are technically accurate, risk-rated appropriately, actionable and business-focused, and aligned with industry standards.<br> Review attack chains and exploitation methodologies to ensure consistency and quality.<br> Maintain testing methodologies aligned with OWASP Testing Guide, PTES, OSSTMM, NIST guidance, and industry best practices.</p> <p><strong>Customer engagement & advisory services</strong><br> Present technical findings and executive summaries to customer stakeholders.<br> Conduct remediation workshops and technical review sessions.<br> Support customers in understanding security risks, threat exposure, and recommended remediation activities.<br> Provide strategic guidance on improving overall security posture.<br> Support presales activities, customer workshops, and cybersecurity assessments where required.</p> <p><strong>Team leadership & capability development</strong><br> Lead, mentor, and develop penetration testers within the cybersecurity practice.<br> Conduct technical coaching, skills development programs, knowledge-sharing sessions, and offensive security training initiatives.<br> Support recruitment, onboarding, and capability development activities.<br> Ensure team certifications remain current and aligned with NCSC requirements.<br> Drive continuous improvement across offensive security methodologies and tooling.</p> <p><strong>Governance, compliance & service development</strong><br> Ensure compliance with NCSC Jordan licensing requirements, internal security policies, customer contractual obligations, and regulatory requirements.<br> Enforce secure testing practices, confidentiality requirements, and evidence handling procedures.<br> Support service development initiatives to expand ZainTECH’s offensive security capabilities.<br> Maintain operational documentation, testing standards, and quality assurance processes.<br> Coordinate reporting and compliance activities required by NCSC and other regulatory stakeholders.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 5 years experience in cybersecurity, including at least 5 completed penetration testing projects.</li> <li>At least one valid NCSC-approved penetration testing certification like CPENT, CEPT, OSCE, LPT, CPT, GPEN, or another internationally recognized, equivalent certification in the same field that is approved by the NCSC.</li> <li>Deep, hands-on offensive skills across network, web, wireless, and application testing, and command of recognized methodologies (OWASP, PTES, OSSTMM).</li> <li>Leadership: proven ability to lead a testing team and present to client executives.</li> <li>Advanced degree in cybersecurity or a related discipline is preferable.</li> <li>Advanced credentials such as OSCE, CPENT, LPT, or GPEN are preferable.</li> <li>Experience in red teaming or an MSSP/consultancy offensive practice is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The penetration testing team leader is responsible for leading ZainTECH’s licensed penetration testing capability within the cybersecurity advisory services practice. The role oversees the delivery of offensive security engagements across enterprise, government, and critical infrastructure customers throughout the MENA region, ensuring all testing activities are performed in accordance with industry best practices, recognized testing methodologies, and NCSC Jordan licensing requirements. The role combines hands-on technical leadership with team management, customer engagement, and service governance responsibilities.</p> <p>Also responsible for managing penetration testing engagements, developing offensive security capabilities, assuring quality of deliverables, and strengthening customer security postures through actionable remediation guidance.</p> <h4>Responsibilities</h4> <p><strong>Penetration testing engagement leadership</strong><br> Lead and manage penetration testing engagements across infrastructure, web, wireless, and applications to a recognized methodology.<br> Define engagement scope, objectives, testing methodology, and rules of engagement.<br> Ensure all testing activities are conducted safely and within approved customer authorizations.<br> Manage engagement timelines, resources, and delivery quality.<br> Act as the primary technical lead throughout the penetration testing lifecycle.</p> <p><strong>Offensive security delivery</strong><br> Perform advanced penetration testing activities using both manual and automated testing techniques.<br> Identify, validate, and demonstrate security vulnerabilities and attack paths.<br> Assess exploitability, business impact, and risk exposure associated with identified findings.<br> Conduct vulnerability assessments, penetration testing, security validation exercises, configuration reviews, and red team-style activities where applicable.<br> Support retesting activities following remediation efforts.</p> <p><strong>Quality assurance & technical review</strong><br> Review and validate penetration testing findings prior to customer delivery.<br> Ensure reports are technically accurate, risk-rated appropriately, actionable and business-focused, and aligned with industry standards.<br> Review attack chains and exploitation methodologies to ensure consistency and quality.<br> Maintain testing methodologies aligned with OWASP Testing Guide, PTES, OSSTMM, NIST guidance, and industry best practices.</p> <p><strong>Customer engagement & advisory services</strong><br> Present technical findings and executive summaries to customer stakeholders.<br> Conduct remediation workshops and technical review sessions.<br> Support customers in understanding security risks, threat exposure, and recommended remediation activities.<br> Provide strategic guidance on improving overall security posture.<br> Support presales activities, customer workshops, and cybersecurity assessments where required.</p> <p><strong>Team leadership & capability development</strong><br> Lead, mentor, and develop penetration testers within the cybersecurity practice.<br> Conduct technical coaching, skills development programs, knowledge-sharing sessions, and offensive security training initiatives.<br> Support recruitment, onboarding, and capability development activities.<br> Ensure team certifications remain current and aligned with NCSC requirements.<br> Drive continuous improvement across offensive security methodologies and tooling.</p> <p><strong>Governance, compliance & service development</strong><br> Ensure compliance with NCSC Jordan licensing requirements, internal security policies, customer contractual obligations, and regulatory requirements.<br> Enforce secure testing practices, confidentiality requirements, and evidence handling procedures.<br> Support service development initiatives to expand ZainTECH’s offensive security capabilities.<br> Maintain operational documentation, testing standards, and quality assurance processes.<br> Coordinate reporting and compliance activities required by NCSC and other regulatory stakeholders.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 5 years experience in cybersecurity, including at least 5 completed penetration testing projects.</li> <li>At least one valid NCSC-approved penetration testing certification like CPENT, CEPT, OSCE, LPT, CPT, GPEN, or another internationally recognized, equivalent certification in the same field that is approved by the NCSC.</li> <li>Deep, hands-on offensive skills across network, web, wireless, and application testing, and command of recognized methodologies (OWASP, PTES, OSSTMM).</li> <li>Leadership: proven ability to lead a testing team and present to client executives.</li> <li>Advanced degree in cybersecurity or a related discipline is preferable.</li> <li>Advanced credentials such as OSCE, CPENT, LPT, or GPEN are preferable.</li> <li>Experience in red teaming or an MSSP/consultancy offensive practice is preferable.</li> </ul></p><p></p>

<p>The Senior Quality Control Engineer will ensure that products are designed, built, and produced in accordance with customer specifications and quality requirements. This position is typically offered full time and reports to QA Lead. Those well-suited to this career enjoy problem-solving and working collaboratively with others. Responsibilities Perform Tests : perform a variety of tests, such as, smoke, regression, integration, and performance, cross browser, cross platform and responsive testing (PC, mobile and tablet), API testing, and any needed test per the test plan to confirm the stability of software systems. Report Bugs : report clear bugs and track them using tools like DevOps. Perform Automation : generate automation scripts. They research and use tools with the goal of increasing automation. Work with Team Members : work collaboratively with QC, development, and business groups to complete testing. Design Test Case : Create detailed, comprehensive and well-structured test cases, and review test case written by joiners or mid-level Send test results report, after confirming it with QA lead. Documentation : Building project documentation such as user Manuals. Participating in full life cycle development. Performing business requirements review and verification. Problem Solving. Static testing Conduct UAT Performance testing Mentors and trains junior quality control engineers on policies and procedures and create tasks for them Identifies the root cause of quality problems, and coordinates modifications or other corrective actions. Performs other duties as assigned. Architecting new automated test strategies and frameworks, in addition to creating, implementing and automating testing in support of software test requirements. develop, maintain, and enhance the test automation framework and automation infrastructure execute and report on planned tests, report and manage defects, regress software fixes for new and existing products Assist development with replicating and debugging problems and develop new test automation solutions as needed. demonstrates innovation, leadership, and mentorship skills in addition to possessing a strong technical and programming/test automation skill set. May assist with performance evaluations.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in engineering, science or information technology, or equivalent education and work experience. Professional certification, such as ISTQB-CTFL ISTQB-CTAL Problem-solving skills - QC testers have strong problem-solving skills that allow them to test software, identify bugs, and solve errors Automation experience - Hands-on experience with automation tools such as Selenium Web Driver. They have experience developing automation scripts Familiarity with testing - QC testers are knowledgeable of testing phases and approaches, including functional, regression, integration, and end-to-end Programming - QC testers may use programming languages to write tests as necessary, so they should have experience programming and coding Teamwork - working with other groups, QC testers have strong communication skills that allow them to collaborate with others. They communicate problems and coordinate with QC, development, and business groups to ensure products are free of errors Able to multi-task, triage issues, react well to changes, work independently or in a team setting in a fast-paced environment. Ability to travel outside Jordan according to business needs. Excellent command of written and spoken English. Hand-on experience with SQL commands</p>

<p>Join a Montreal headquartered company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe that each experience matters. About the Role We re looking for a motivated Junior Account Manager to help us retain and grow existing SaaS accounts in the higher education sector. You ll manage the full sales cycle, deepen client relationships, and collaborate with colleagues across marketing, sales engineering, and other teams to deliver an exceptional customer experience. If you have a proven track record in account management and SaaS sales and you thrive on exceeding targets we d love to hear from you. What you will do: Plan &amp; Strategize: Develop and execute territory and account plans for clients. Prospect &amp; Build Relationships: Drive outbound activity through cold calls, networking, and responding to inbound leads. Build meaningful connections with C-level executives and key decision-makers. Present &amp; Close Deals: Conduct impactful virtual and live product demonstrations, negotiate multi-year agreements, and close both quick wins and longer, complex sales cycles. Collaborate Across Teams: Partner with marketing and pre-sales teams to assess client needs and tailor solutions. Hit Targets: Consistently exceed activity, pipeline, and revenue goals by employing a solution-oriented sales approach. Stay Informed: Continuously develop product knowledge and stay up to date on industry trends, client needs, and competitive insights. Engage in Events: Represent Explorance at marketing events, webinars, and trade shows to build awareness and generate leads. What you need to succeed in that role: Proven Experience: 1+ years of SaaS sales experience with a successful track record in managing accounts, up/cross selling clients, and achieving/exceeding sales quotas. Strategic Mindset: Demonstrated ability to create and execute measurable territory sales plans. Hunter Mentality: Proactive, self-motivated, and driven to achieve results in a fast-paced environment. Communication Skills: Exceptional verbal and written communication skills, with the ability to present technical concepts clearly. Relationship-Building: Strong account management skills and experience developing executive-level relationships. Adaptability: Confidence to make sound decisions and thrive in dynamic environments. Education: BA/BSc degree or equivalent. Languages: Fluency in Arabic and English is essential. Travel Readiness: Willingness to travel extensively across the region. Nice to have: Experience working with feedback and measurement solutions in the Higher Education sector Experience working in a dynamic and challenging, growing start-up environment Solid understanding of web, enterprise and SaaS technologies Additional languages Other Requirements Only apply if you are a Amman (or surroundings) resident that is interested in being part of a vibrant and highly engaged at-the-office culture. At Explorance, we take inclusion to heart and live it each day. We put the human first in everything we do and take pride in our authenticity and culture of inclusion. We therefore encourage persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply. We make employment-related decisions without regard to any of these characteristics. And to ensure a safe workspace for all our employees, all employment is contingent upon receipt of a satisfactory background and reference check. About Explorance Explorance empowers organizations with next-generation feedback analytics to accelerate the insight-to-action cycle, encouraging the philosophy of Feedback for the brave to driven purpose, impact, and growth. Bringing 20 years of expertise, Explorance, a member of the World Economic Forum and a trusted partner for 35% of Fortune 100 companies and 25% of the world s top higher education institutions, has influenced over 25 million individuals with award-winning solutions like Blue, Metrics That Matter, and MLY. Consistently among the top employers by the Great Places to Work Institute , Explorance, a Brandon Hall AI award winner, is also a two-time Global Leader in the 360-degree feedback market by Fortune Business Insights. Visit explorance.com or connect on LinkedIn , Facebook , and X .</p><p><strong>Desired Candidate Profile</strong></p><p>Proven Experience: 1+ years of SaaS sales experience with a successful track record in managing accounts, up/cross selling clients, and achieving/exceeding sales quotas. Strategic Mindset: Demonstrated ability to create and execute measurable territory sales plans. Hunter Mentality: Proactive, self-motivated, and driven to achieve results in a fast-paced environment. Communication Skills: Exceptional verbal and written communication skills, with the ability to present technical concepts clearly. Relationship-Building: Strong account management skills and experience developing executive-level relationships. Adaptability: Confidence to make sound decisions and thrive in dynamic environments. Education: BA/BSc degree or equivalent. Languages: Fluency in Arabic and English is essential. Travel Readiness: Willingness to travel extensively across the region. Nice to have: Experience working with feedback and measurement solutions in the Higher Education sector Experience working in a dynamic and challenging, growing start-up environment Solid understanding of web, enterprise and SaaS technologies Additional languages</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>POSITION PROFILE U</b>nder the supervision of IMPACT s Research Manager, the Senior Information Management Officer (SIMO) will lead on the aggregation of service and infrastructure mapping from response partners across the Gaza Strip. In coordination with Acted, UNDP and UN Habitat, the SIMO will be responsible for identifying valuable service and infrastructure data from local, national and international actors as well as UN Agencies in order to provide a comprehensive overview of ongoing humanitarian programming across the Strip. This role offers a unique opportunity to directly contribute to the response s effectiveness by supporting evidence-based planning and coordination. The IMO is expected to engage independently with partners and be confident articulating objectives to a range of audiences. The position requires strong technical skills in data management and analysis, excellent coordination and communication abilities, and a flexible, solutions-oriented mindset. An <b>interest </b>in humanitarian coordination and contextual developments in oPt is strongly preferred.</p><p>&nbsp; <b>RESPONSIBILITIES </b>The Senior Information Management Officer s responsibilities include: Co-ordination and planning • Engage clusters, INGOs, NNGOs and CSOs to generate support and buy in for the service and infrastructure mapping • Generate an understanding of the information landscape within oPt actors, identifying which organisation or cluster has data on which services and infrastructure • Engage other coordinating bodies such as OCHA and act as IMPACT focal point across early recovering information management discussions • Promote the use of inter-operable technologies among partners; • Provide information outputs in the local language wherever feasible. • Receive data from partner organisations Data quality control • Generate sectoral specific data quality standards, working with information management officers in partner organisations to understand sector specific data quality requirements and document them • Generate data quality scripts to assess incoming data for quality issues • Generate shared data standards, including naming, data formatting and data taxonomies (for the standard naming of e.g. health care facility types across organizations) • Generate data quality key performance indicators • Work with partner organisations to address issues with the data they have provided • Promote data quality standards across partner organisations and build a culture of data integrity and accuracy within the response. Data visualization • Visualise the GIS and structured data shared by partners in a dashboard (using common data visualsation tools, e.g. R Shiny or PowerBI) • Ensure coherent style and design across the dashboard • Facilitate analysis through the dashboard user interface • Collaborate with UN Habitat, Acted and UNDP to ensure data visualisations align to their needs The Information Management Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners, or collected during his/her assignment with IMPACT. REQUIREMENTS • Excellent academic qualifications, including a Master s degree in relevant discipline (such maths and statistics, information science, geography), or an equivalent combination of relevant training and experience in humanitarian related activities in disaster or conflict situation; • 4 years of relevant working experience in a humanitarian setting, such as information management, GIS, monitoring and evaluation, research design and analysis, etc.; • Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities; • Knowledge of the humanitarian community, specifically with regards to inter-agency coordination; • Experience in the context of partnership building and consensual decision-making; • Proven ability to conceptualize, develop, plan monitor and evaluate IM in relation to programming, as well as to teach skills and build team capacity; • Excellent writing, communication and negotiation skills; ability to prepare clear and concise reports; • Understanding of different data collection methodologies and their strengths and weaknesses, to be able to assess quality/reliability of secondary sources and to advice on potential areas of improvement; • Ability to compile, triangulate and holistically analyse diverse and large datasets; • Experience with handling confidential and sensitive data and demonstrated; • Ability to work effectively and harmoniously in a team and in the inter-agency context with colleagues from a variety of cultures and professional backgrounds; • Resilience, stress tolerance and ability to work under difficult conditions; • Fluently spoken and written English is mandatory. Arabic an asset; • Data capture and analysis : • MS Excel (Essential) : Ability to create macros; Strong knowledge of statistical, conditional, and text-based functions; • Web Design (Asset): HTML, PHP, ASP; Basic understanding of web-based applications • Mapping (Essential) : ArcGIS, QGIS, Understanding of geospatial data management, analysis, and map making processess. • Data programming (essential): R, Python, ability to write data cleaning and analysis pipeline scripts, GitHub or version control experience an asset. COMPENSATION AND BENEFITS • For this position, salary between 2 580 CHF and 2 640 CHF monthly (before income tax), etc as well as a monthly living allowance of 300 USD NB - IMPACT salaries are strictly determined by our salary grid depending on the grade of the position and the level of education of staff. A location-dependent security and/or isolation adjustment is then applied as a recognition that some staff are required to work in difficult places where living and working conditions are much more difficult than elsewhere.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Excellent academic qualifications, including a Master s degree in relevant discipline (such maths and statistics, information science, geography), or an equivalent combination of relevant training and experience in humanitarian related activities in disaster or conflict situation;</p><p>4 years of relevant working experience in a humanitarian setting, such as information management, GIS, monitoring and evaluation, research design and analysis, etc.;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Knowledge of the humanitarian community, specifically with regards to inter-agency coordination;</p><p>Experience in the context of partnership building and consensual decision-making;</p><p>Proven ability to conceptualize, develop, plan monitor and evaluate IM in relation to programming, as well as to teach skills and build team capacity;</p><p>Excellent writing, communication and negotiation skills; ability to prepare clear and concise reports;</p><p>Understanding of different data collection methodologies and their strengths and weaknesses, to be able to assess quality/reliability of secondary sources and to advice on potential areas of improvement;</p><p>Ability to compile, triangulate and holistically analyse diverse and large datasets;</p><p>Experience with handling confidential and sensitive data and demonstrated;</p><p>Ability to work effectively and harmoniously in a team and in the inter-agency context with colleagues from a variety of cultures and professional backgrounds;</p><p>Resilience, stress tolerance and ability to work under difficult conditions;</p><p>Fluently spoken and written English is mandatory. Arabic an asset;</p><p>Data capture and analysis :</p><p>MS Excel (Essential) : Ability to create macros; Strong knowledge of statistical, conditional, and text-based functions;</p><p>Web Design (Asset): HTML, PHP, ASP; Basic understanding of web-based applications</p><p>Mapping (Essential) : ArcGIS, QGIS, Understanding of geospatial data management, analysis, and map making processess.</p><p>Data programming (essential): R, Python, ability to write data cleaning and analysis pipeline scripts, GitHub or version control experience an asset.</p><p></p></section>

<p><h4>About the role</h4> <p>Brainlake is looking for a workflow designer to support enterprise and government clients in improving operational workflows, service experiences, and transformation initiatives across digital environments.</p> <p>This role combines elements of service design, business analysis, operational thinking, and experience strategy. You will work closely with stakeholders to understand how teams and services operate today, identify opportunities for improvement, and help design clearer, smarter, and more efficient future workflows and experiences.</p> <p>We are looking for someone who can think strategically, communicate visually, and translate complexity into structured and actionable outputs.</p> <h4>What you’ll do</h4> <ul> <li>Facilitate workshops and discovery sessions with client stakeholders</li> <li>Analyze operational workflows, business processes, and service experiences</li> <li>Identify workflow inefficiencies and improvement opportunities across digital, AI, and automation initiatives</li> <li>Create workflow diagrams, service flows, customer journeys, and operational documentation</li> <li>Support the design of future-state operational and customer experiences</li> <li>Translate business and operational requirements into clear, implementation-ready specifications</li> <li>Collaborate with strategy, CX, UX, and technical teams across transformation projects</li> <li>Present findings, recommendations, and workflow concepts clearly to stakeholders</li> <li>Contribute to operational improvement and transformation initiatives across client engagements</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of experience in business analysis, service design, workflow design, digital transformation, or operational consulting</li> <li>Strong workshop facilitation and stakeholder management skills</li> <li>Experience mapping workflows, customer journeys, or operational processes</li> <li>Ability to structure and communicate complex information clearly</li> <li>Strong understanding of workflow optimization and operational improvement principles across digital environments</li> <li>Strong visual communication skills using tools such as Figma, Miro, Lucidchart, or similar</li> <li>Strong presentation and communication skills</li> <li>Ability to work independently in fast-paced environments</li> <li>Experience working with enterprise or government clients is a plus</li> </ul> <h4>You’re our match if you</h4> <ul> <li>Enjoy solving operational and experience-related challenges</li> <li>Can bridge business, operations, and customer experience thinking</li> <li>Are comfortable leading conversations with senior stakeholders</li> <li>Think structurally and communicate clearly</li> <li>Are curious about how organizations evolve through digital, AI, and automation initiatives</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>Brainlake is looking for a workflow designer to support enterprise and government clients in improving operational workflows, service experiences, and transformation initiatives across digital environments.</p> <p>This role combines elements of service design, business analysis, operational thinking, and experience strategy. You will work closely with stakeholders to understand how teams and services operate today, identify opportunities for improvement, and help design clearer, smarter, and more efficient future workflows and experiences.</p> <p>We are looking for someone who can think strategically, communicate visually, and translate complexity into structured and actionable outputs.</p> <h4>What you’ll do</h4> <ul> <li>Facilitate workshops and discovery sessions with client stakeholders</li> <li>Analyze operational workflows, business processes, and service experiences</li> <li>Identify workflow inefficiencies and improvement opportunities across digital, AI, and automation initiatives</li> <li>Create workflow diagrams, service flows, customer journeys, and operational documentation</li> <li>Support the design of future-state operational and customer experiences</li> <li>Translate business and operational requirements into clear, implementation-ready specifications</li> <li>Collaborate with strategy, CX, UX, and technical teams across transformation projects</li> <li>Present findings, recommendations, and workflow concepts clearly to stakeholders</li> <li>Contribute to operational improvement and transformation initiatives across client engagements</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of experience in business analysis, service design, workflow design, digital transformation, or operational consulting</li> <li>Strong workshop facilitation and stakeholder management skills</li> <li>Experience mapping workflows, customer journeys, or operational processes</li> <li>Ability to structure and communicate complex information clearly</li> <li>Strong understanding of workflow optimization and operational improvement principles across digital environments</li> <li>Strong visual communication skills using tools such as Figma, Miro, Lucidchart, or similar</li> <li>Strong presentation and communication skills</li> <li>Ability to work independently in fast-paced environments</li> <li>Experience working with enterprise or government clients is a plus</li> </ul> <h4>You’re our match if you</h4> <ul> <li>Enjoy solving operational and experience-related challenges</li> <li>Can bridge business, operations, and customer experience thinking</li> <li>Are comfortable leading conversations with senior stakeholders</li> <li>Think structurally and communicate clearly</li> <li>Are curious about how organizations evolve through digital, AI, and automation initiatives</li> </ul></p><p></p>

<p>We are seeking a Senior Software Engineer to join our engineering team in Amman, working on the platform behind many of the world's largest scientific publishers. You will work primarily on the administrative applications that publishers and internal teams use to configure and manage their sites, and across the wider backend platform that powers them. This is a mature, multi-tenant Java system serving hundreds of publishers with different configurations and requirements, so the work spans backend services, data, and the interfaces built on top of them.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</li><li>5+ years of professional experience developing applications in Java, with a strong understanding of object-oriented design, data structures, and software design patterns.</li><li>Hands-on experience with the Spring framework.</li><li>Experience designing and building RESTful APIs and backend services.</li><li>Solid understanding of relational databases and SQL.</li><li>Experience writing unit and integration tests using frameworks such as JUnit and Mockito.</li><li>Hands-on experience with Git and Linux-based environments.</li><li>Demonstrated ability to work effectively in established codebases with limited documentation.</li><li>Strong analytical and problem-solving skills with a focus on quality.</li><li>Excellent verbal and written communication skills in English.</li><li>Ability to work effectively both independently and as part of a distributed team.</li></ul><h4>Preferred Qualifications</h4><ul><li>Professional experience building user interfaces with React.</li><li>Experience with XML technologies such as XSLT and XQuery, or with template engines.</li><li>Experience with server-side Java UI frameworks, or with servlet and JSP based applications.</li><li>Experience migrating a legacy web application to a modern JavaScript framework.</li><li>Experience with multi-tenant systems where behavior is driven by per-customer configuration.</li><li>Experience with messaging or event-driven architectures such as JMS or Kafka.</li><li>Experience with NoSQL databases such as Cassandra.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Senior Quality Control Engineer will ensure that products are designed, built, and produced in accordance with customer specifications and quality requirements.<br> This position is typically offered full time and reports to QA Lead.<br> Those well-suited to this career enjoy problem-solving and working collaboratively with others.<br> Responsibilities Perform Tests : perform a variety of tests, such as, smoke, regression, integration, and performance, cross browser, cross platform and responsive testing (PC, mobile and tablet), API testing, and any needed test per the test plan to confirm the stability of software systems.<br> Report Bugs : report clear bugs and track them using tools like DevOps.<br> Perform Automation : generate automation scripts.<br> They research and use tools with the goal of increasing automation.<br> Work with Team Members : work collaboratively with QC, development, and business groups to complete testing.<br> Design Test Case : Create detailed, comprehensive and well-structured test cases, and review test case written by joiners or mid-level Send test results report, after confirming it with QA lead.<br> Documentation : Building project documentation such as user Manuals.<br> Participating in full life cycle development.<br> Performing business requirements review and verification.<br> Problem Solving.<br> Static testing Conduct UAT Performance testing Mentors and trains junior quality control engineers on policies and procedures and create tasks for them Identifies the root cause of quality problems, and coordinates modifications or other corrective actions.<br> Performs other duties as assigned.<br> Architecting new automated test strategies and frameworks, in addition to creating, implementing and automating testing in support of software test requirements.<br> develop, maintain, and enhance the test automation framework and automation infrastructure execute and report on planned tests, report and manage defects, regress software fixes for new and existing products Assist development with replicating and debugging problems and develop new test automation solutions as needed.<br> demonstrates innovation, leadership, and mentorship skills in addition to possessing a strong technical and programming/test automation skill set.<br> May assist with performance evaluations.<br> Bachelor’s degree in engineering, science or information technology, or equivalent education and work experience.<br> Professional certification, such as ISTQB-CTFL ISTQB-CTAL Problem-solving skills - QC testers have strong problem-solving skills that allow them to test software, identify bugs, and solve errors Automation experience - Hands-on experience with automation tools such as Selenium Web Driver.<br> They have experience developing automation scripts Familiarity with testing - QC testers are knowledgeable of testing phases and approaches, including functional, regression, integration, and end-to-end Programming - QC testers may use programming languages to write tests as necessary, so they should have experience programming and coding Teamwork - working with other groups, QC testers have strong communication skills that allow them to collaborate with others.<br> They communicate problems and coordinate with QC, development, and business groups to ensure products are free of errors Able to multi-task, triage issues, react well to changes, work independently or in a team setting in a fast-paced environment.<br> Ability to travel outside Jordan according to business needs.<br> Excellent command of written and spoken English.<br> Hand-on experience with SQL commands</span> </div>