HTML5 Jobs in Jordan

<p><h4>Description</h4> <p>We're hiring an AI agent designer to build, prompt-engineer, and continuously improve the AI agents that power OpenCX. You'll work directly with customers and our product team to translate real customer use cases into agent behavior that just works — designing conversation flows, writing and iterating on prompts, and measuring agent performance against real customer outcomes.</p> <p>You'll develop deep expertise in the platform and the underlying LLMs we use, and partner with the product engineering team to push the boundaries of what our agents can do. Prompt engineering is the core of this role — you'll be writing, testing, and iterating on prompts daily, while constantly tuning agents based on real-world customer feedback.</p> <p>The scope of agents you'll own and the depth of prompt iteration you'll drive will scale with your experience and ability to ship.</p> <p>This is a hands-on AI/prompt engineering role with heavy customer exposure — not pure internal R&D, and not pure support.</p> <h4>What you'll do</h4> <ul> <li>Design and build new AI agents end-to-end: define behavior, write the prompts, set up tool/function calls, and ship to customers.</li> <li>Iterate on prompts based on real customer conversations and edge cases — measuring quality, latency, and accuracy.</li> <li>Work directly with customers to understand their use cases, then translate them into agent behavior that just works.</li> <li>Run experiments across models, prompt structures, and agent architectures to push performance higher.</li> <li>Collaborate closely with the product engineering team: feed real customer needs back into platform improvements.</li> <li>Build deep expertise in our agent stack — LLMs, tools, evaluations — so you can advise customers on what's possible.</li> <li>Document agent design patterns, prompt templates, and evaluation playbooks to strengthen internal and customer resources.</li> </ul> <h4>Requirements</h4> <ul> <li>Hands-on experience with prompt engineering and AI agents — you've built, tuned, and shipped LLM-powered features.</li> <li>Strong technical foundation — you can read code, work with APIs, and run evaluations to measure agent quality.</li> <li>Solid understanding of how modern LLMs behave, where they fail, and how to design prompts and tools to make them reliable.</li> <li>Customer-facing experience or strong willingness to engage directly with customers to learn their use cases.</li> <li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li> <li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li> <li>Comfortable working remotely with customers across multiple global time zones.</li> </ul> <h4>Benefits</h4> <ul> <li>Top of the market compensation</li> <li>Health insurance</li> <li>Working at a high-growth, YC-backed startup</li> </ul></p><p></p>

<p>The IT Security Officer will help protect the organization s systems and information by monitoring security events, identifying vulnerabilities, implementing security controls and responding to incidents.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>SOC operations and daily SIEM alert investigation, preferably using Elastic Security. Experience with Splunk, QRadar or Microsoft Sentinel is also acceptable.</li><li>Practical experience with SIEM integration, including onboarding different log sources and developing, testing and tuning security use cases, correlation rules and alerts.</li><li>Practical threat intelligence experience using free or paid platforms to collect, validate and analyze indicators of compromise (IOCs) and supporting evidence.</li><li>EDR alert investigation, including process analysis, endpoint isolation, containment and false-positive identification.</li><li>Practical incident response for malware, phishing, unauthorized access and other security incidents.</li><li>Vulnerability assessment using Nessus, Tenable, Qualys or OpenVAS, including validating findings, prioritizing risks, following up remediation and retesting.</li><li>Hands-on network and web application penetration testing using Kali Linux, Nmap, Burp Suite, Metasploit or similar tools.</li><li>Windows and Linux security experience, including Windows Event Logs, Active Directory, PowerShell and Linux logs.</li><li>Practical security hardening for Active Directory, firewalls, Windows and Linux servers, with good experience applying CIS Benchmarks.</li><li>Good understanding of network security, firewalls, TCP/IP, DNS, VPNs and VLANs.</li><li>Ability to document security findings, prepare clear technical reports and provide practical remediation recommendations.</li><li>Hands-on experience investigating SIEM and EDR alerts and responding to security incidents.</li><li>Practical knowledge of vulnerability assessment, security hardening and remediation validation.</li><li>Ability to analyze threat intelligence, indicators of compromise and security logs.</li><li>Strong knowledge of network security, firewalls, IDS/IPS, TCP/IP, DNS, VPNs and VLANs.</li><li>Working knowledge of ISO/IEC 27001, risk assessment, security policies and audit requirements.</li><li>Strong analytical, problem-solving, documentation, and communication skills.</li><li>Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related field.</li><li>Minimum of 2 years of practical experience in cybersecurity.</li><li>Expertise in conducting security assessments.</li><li>Proven ability to develop and implement security policies.</li><li>Experience managing security and data protection risk assessments.</li><li>Preferred certifications (not mandatory):</li><li>SOC and Incident Response: Elastic Certified SIEM Analyst, eSOC, eCIR, eCTHP, eCDFP, HTB CDSA, BTL1, CCDL1.</li><li>Advanced Defensive Security: BTL2 or CCDL2.</li><li>Penetration Testing: OSCP/OSCP+, eJPT, eCPPT, eWPTX, HTB CPTS/CWES, or CEH Practical.</li><li>GRC and ISO: ISO/IEC 27001 Lead Implementer/Lead Auditor, CISA, or COBIT 2019.</li></ul>

<p>Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience. As an Application Engineer you will have the opportunity to work in a fast-paced environment surrounded by peers working on the same platform(s). You will be working directly with clients developing solutions for their business as well as engaging in a continued learning path with Senior and Team Lead Engineers. The mentors and training resources provided at Avertra are intended to enable our Application Engineers to become Mendix Advanced certified and elevate their professional journey. Main Job Responsibilities: Develop and implement new software programs with Mendix. Maintain and improve the performance of existing software. Clearly and regularly communicate with management and technical support colleagues. Design and update software data models. Develop user-friendly and modern style UI. Test and maintain software products to ensure strong functionality and optimization. Recommend improvements to existing software programs as necessary. Pursue continued education and training in Mendix and other low code systems. Mentor junior application engineers. Perform code reviews for junior application engineers.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to understand business requirements and translate them into development tasks. Adaptability to different project teams and applications. Ability to work independently and manage multiple task assignments. Ability to work within scheduled project timelines. Eagerness to learn and consume knowledge. Ability to work collaboratively in a creative Agile environment. Ability to communicate clearly in oral and written English. Strong troubleshooting, problem solving, issue resolution and communication skills. Ability to follow documented best practices. Experience: At least 2 years of experience in the same field and Mendix Intermediate certification. Knowledge, Skills and Abilities: Must have experience with Mendix. Must have In-depth knowledge of web technologies, such as HTML and CSS. Must have working experience with building APIs and Services using REST, SOAP, etc. Must have working experience with Scrum/Agile development methodologies. Preferences: Javascript experience. .NET experience. React Native experience. Camunda or BPMN experience. Appian experience. CSS3 experience. Java experience. Sparks EA experience. Education: Bacheloru2019s Degree in Computer Science, Software Engineering, or Information Technology.</p>

<p><h4>Description<\/h4>\n<p>This role combines cloud engineering, automation, CI\/CD, and operational excellence across Microsoft Azure and Amazon Web Services (AWS). The engineer designs, builds, and maintains scalable, secure, and automated cloud environments while enabling continuous delivery and high-velocity software deployment.<\/p>\n\n<h4>Key responsibilities:<\/h4>\n<p><strong>Cloud infrastructure engineering (Azure + AWS):<\/strong><br>\nArchitect, deploy, and manage cloud environments using Azure and AWS core services.<br>\nImplement infrastructure as code using Terraform, ARM templates, and AWS CloudFormation.<br>\nOptimize performance, cost, and reliability across multi-cloud environments.<br>\nImplement monitoring and observability using Azure Monitor, CloudWatch, and application performance monitoring tools.<\/p>\n\n<p><strong>DevOps, CI\/CD & automation:<\/strong><br>\nBuild and maintain CI\/CD pipelines using Azure DevOps, GitHub Actions, Jenkins, and AWS CodePipeline, CodeBuild, and CodeDeploy.<br>\nAutomate deployments, testing, and configuration management using Ansible, Terraform, and scripting languages.<\/p>\n\n<p><strong>Containers & orchestration:<\/strong><br>\nDeploy and manage containerized applications using Docker and Kubernetes (AKS\/EKS).<br>\nImplement microservices architectures and automated container pipelines.<\/p>\n\n<p><strong>Security, compliance & reliability:<\/strong><br>\nApply cloud security best practices across Azure and AWS IAM, secrets management, and network security.<br>\nSupport disaster recovery, backup strategies, and high-availability architectures.<br>\nImplement DevSecOps practices and compliance controls.<\/p>\n\n<p><strong>Collaboration & documentation:<\/strong><br>\nWork closely with development, QA, and operations teams to streamline delivery.<br>\nDocument cloud architectures, pipelines, and operational procedures.<\/p>\n\n<h4>Requirements<\/h4>\n<ul>\n<li>7-10 years of experience.<\/li>\n<li>Multi-cloud mastery: Expert-level architecting and deployment across both Microsoft Azure and AWS core services.<\/li>\n<li>Infrastructure as code and automation: Advanced proficiency in Terraform, Ansible, ARM templates, and CloudFormation to ensure environment consistency.<\/li>\n<li>DevOps and CI\/CD: Deep expertise in building robust pipelines using Azure DevOps, GitHub Actions, and AWS-native tools such as CodePipeline and CodeBuild.<\/li>\n<li>Orchestration: Hands-on experience managing containerized microservices via Docker and Kubernetes (AKS\/EKS).<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>This is a 3-month, full-time onsite engagement offering a premium experience for the right consultant:<\/p>\n<ul>\n<li>Global mobility: Full coverage of visa costs and airline tickets (round trip).<\/li>\n<li>Premium stay: High-quality accommodation provided for the duration of the project in Saudi Arabia.<\/li>\n<li>Prestigious portfolio: The opportunity to add a \"Giga-Project\" to your professional record, working alongside top-tier industry leaders.<\/li>\n<li>High impact: A fast-paced, 3-month sprint where your decisions directly shape the technical infrastructure of a historic landmark.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Description<\/h4>\n<p>This role combines cloud engineering, automation, CI\/CD, and operational excellence across Microsoft Azure and Amazon Web Services (AWS). The engineer designs, builds, and maintains scalable, secure, and automated cloud environments while enabling continuous delivery and high-velocity software deployment.<\/p>\n\n<h4>Key responsibilities:<\/h4>\n<p><strong>Cloud infrastructure engineering (Azure + AWS):<\/strong><br>\nArchitect, deploy, and manage cloud environments using Azure and AWS core services.<br>\nImplement infrastructure as code using Terraform, ARM templates, and AWS CloudFormation.<br>\nOptimize performance, cost, and reliability across multi-cloud environments.<br>\nImplement monitoring and observability using Azure Monitor, CloudWatch, and application performance monitoring tools.<\/p>\n\n<p><strong>DevOps, CI\/CD & automation:<\/strong><br>\nBuild and maintain CI\/CD pipelines using Azure DevOps, GitHub Actions, Jenkins, and AWS CodePipeline, CodeBuild, and CodeDeploy.<br>\nAutomate deployments, testing, and configuration management using Ansible, Terraform, and scripting languages.<\/p>\n\n<p><strong>Containers & orchestration:<\/strong><br>\nDeploy and manage containerized applications using Docker and Kubernetes (AKS\/EKS).<br>\nImplement microservices architectures and automated container pipelines.<\/p>\n\n<p><strong>Security, compliance & reliability:<\/strong><br>\nApply cloud security best practices across Azure and AWS IAM, secrets management, and network security.<br>\nSupport disaster recovery, backup strategies, and high-availability architectures.<br>\nImplement DevSecOps practices and compliance controls.<\/p>\n\n<p><strong>Collaboration & documentation:<\/strong><br>\nWork closely with development, QA, and operations teams to streamline delivery.<br>\nDocument cloud architectures, pipelines, and operational procedures.<\/p>\n\n<h4>Requirements<\/h4>\n<ul>\n<li>7-10 years of experience.<\/li>\n<li>Multi-cloud mastery: Expert-level architecting and deployment across both Microsoft Azure and AWS core services.<\/li>\n<li>Infrastructure as code and automation: Advanced proficiency in Terraform, Ansible, ARM templates, and CloudFormation to ensure environment consistency.<\/li>\n<li>DevOps and CI\/CD: Deep expertise in building robust pipelines using Azure DevOps, GitHub Actions, and AWS-native tools such as CodePipeline and CodeBuild.<\/li>\n<li>Orchestration: Hands-on experience managing containerized microservices via Docker and Kubernetes (AKS\/EKS).<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>This is a 3-month, full-time onsite engagement offering a premium experience for the right consultant:<\/p>\n<ul>\n<li>Global mobility: Full coverage of visa costs and airline tickets (round trip).<\/li>\n<li>Premium stay: High-quality accommodation provided for the duration of the project in Saudi Arabia.<\/li>\n<li>Prestigious portfolio: The opportunity to add a \"Giga-Project\" to your professional record, working alongside top-tier industry leaders.<\/li>\n<li>High impact: A fast-paced, 3-month sprint where your decisions directly shape the technical infrastructure of a historic landmark.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Description</h4> <p>We are seeking a Data Protection & DLP Design Expert to protect organizational data from leakage and ensure that backups and data protection mechanisms are securely designed and governed. The role focuses on translating data classification requirements into practical, enforceable controls and reviewing existing data protection measures against industry best practices and NCA ECC standards.</p> <h4>Key responsibilities:</h4> <ul> <li>Translate data classification into practical controls — defining what data is sensitive and how it must be protected.</li> <li>Design DLP (Data Loss Prevention) coverage across endpoints, email, web, and cloud, as applicable.</li> <li>Ensure DLP integration with key tools, including Email Gateway, MDM, endpoint agents, and proxy/CASB solutions where used.</li> <li>Review current DLP and backup/data protection setups against best practices and NCA ECC; recommend improvements.</li> <li>Define secure baselines, including policy settings, exception handling, tuning, encryption alignment, and retention policies.</li> <li>Define SOC/SIEM monitoring and response use-cases, such as suspected data exfiltration and policy violations.</li> <li>Deliver evidence artifacts for audits, along with runbooks, SOPs, and training/knowledge transfer materials.</li> </ul> <h4>Requirements</h4> <ul> <li>Arabic speakers</li> <li>6 years of relevant experience in data protection, DLP design, and governance.</li> <li>Strong understanding of data classification frameworks and how to operationalize them into technical controls.</li> <li>Experience reviewing and improving DLP and backup/data protection architectures against compliance standards, particularly NCA ECC.</li> <li>Ability to define secure configuration baselines and exception-handling processes.</li> <li>Experience collaborating with SOC/SIEM teams to define monitoring and incident response use-cases.</li> <li>Strong documentation skills for audit evidence, runbooks, and SOPs.</li> <li>Strong communication skills to deliver training and knowledge transfer to internal teams.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We are seeking a Data Protection & DLP Design Expert to protect organizational data from leakage and ensure that backups and data protection mechanisms are securely designed and governed. The role focuses on translating data classification requirements into practical, enforceable controls and reviewing existing data protection measures against industry best practices and NCA ECC standards.</p> <h4>Key responsibilities:</h4> <ul> <li>Translate data classification into practical controls — defining what data is sensitive and how it must be protected.</li> <li>Design DLP (Data Loss Prevention) coverage across endpoints, email, web, and cloud, as applicable.</li> <li>Ensure DLP integration with key tools, including Email Gateway, MDM, endpoint agents, and proxy/CASB solutions where used.</li> <li>Review current DLP and backup/data protection setups against best practices and NCA ECC; recommend improvements.</li> <li>Define secure baselines, including policy settings, exception handling, tuning, encryption alignment, and retention policies.</li> <li>Define SOC/SIEM monitoring and response use-cases, such as suspected data exfiltration and policy violations.</li> <li>Deliver evidence artifacts for audits, along with runbooks, SOPs, and training/knowledge transfer materials.</li> </ul> <h4>Requirements</h4> <ul> <li>Arabic speakers</li> <li>6 years of relevant experience in data protection, DLP design, and governance.</li> <li>Strong understanding of data classification frameworks and how to operationalize them into technical controls.</li> <li>Experience reviewing and improving DLP and backup/data protection architectures against compliance standards, particularly NCA ECC.</li> <li>Ability to define secure configuration baselines and exception-handling processes.</li> <li>Experience collaborating with SOC/SIEM teams to define monitoring and incident response use-cases.</li> <li>Strong documentation skills for audit evidence, runbooks, and SOPs.</li> <li>Strong communication skills to deliver training and knowledge transfer to internal teams.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Category<br> <br> Project<br> <br> Duty Station(s)<br> <br> Home based<br> <br> Contract Type<br> <br> ICA - LICA - Specialist - Retainer<br> <br> Duration<br> <br> Several, possible short-term, full-time / part-time, retainer opportunities (see below), subject to organizational requirements, availability of funds and satisfactory performance.<br> <br> Role Purpose<br> <br> The Project Management Support Officer provides operational, analytical and administrative support to ensure effective planning, implementation and monitoring of projects in line with UNOPS policies and client/partner requirements.<br> <br> The incumbent supports data management, reporting, procurement, financial and/or logistical activities that contribute to efficient project delivery. The role collects, validates and analyzes project data, generating insights and reports to inform evidence-based decision-making and enhance performance. The Project Management Support Officer facilitates coordination among project teams, partners support services units, ensuring timely implementation of activities and compliance with established procedures.<br> <br> The incumbent may also undertake field missions to support data collection, training and stakeholder engagement, helping strengthen project systems, processes and reporting tools.<br> <br> Functions / Key Results Expected<br> <br> 1. Data Management, Analysis and Reporting<br> <br> •Collect, clean, structure and validate project data to ensure accuracy, consistency and reliability.<br> •Develop and maintain databases, dashboards and information management systems for real-time project tracking.<br> •Conduct statistical and qualitative analysis to identify trends, generate insights and inform decision-making.<br> •Support preparation of analytical and visual reports, briefs and presentations for internal and external stakeholders<br> •Implement automated tools and visualization systems, e.g. Power BI, Looker Studio, etc, to enhance data accessibility and interpretation.<br> •Ensure rigorous data quality checks and validation of data sources and tools.<br> <br> 2. Project Implementation and Operational Support<br> <br> •Support project planning, budgeting and execution, ensuring adherence to UNOPS procedures and client/donor requirements.<br> •Prepare project documentation, including Terms of Reference (ToRs), agreements, budgets and procurement requests<br> •Assist in the coordination of workshops, missions, and stakeholder consultations, including travel and logistical arrangements<br> •Liaise with support service units on procurement, contracting and payment processes, ensuring compliance with UNOPS standards.<br> •Track project milestones, outputs and deliverables, and alert management to delays or risks.<br> <br> 3. Procurement, Financial and Administrative Coordination<br> <br> •Support the preparation and monitoring of procurement and workshop plans, ensuring alignment with project needs.<br> •Conduct market research, support solicitation processes, and assist in bid evaluation and contract administration.<br> •Monitor project budget utilization, review financial reports, and maintain accurate documentation for audits and reporting.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Skills<br> <br> Communication, Data Analysis, Project Implementation, Project Management, Stakeholder Management, Active collaboration<br> <br> Education Requirements<br> <br> Required:<br> <br> •Bachelor’s degree (or equivalent) in any discipline with 2 years of relevant experience;OR<br> •Master’s degree (or equivalent) in any discipline with 0 years of relevant experience is required.<br> <br> Desired:<br> <br> •A globally recognized professional certificate or membership in Project Management is desired.<br> <br> Experience Requirements<br> <br> Required:<br> <br> •Relevant experience is defined as work in project management or related areas.<br> •Demonstrable proficiency in the use of collaboration and productivity tools (e.g. MS Office, G-Suite, etc) and web-based management systems is required.<br> <br> Desired:<br> <br> •Experience of working in multicultural environments or UN system organizations in a developing country is desired.<br> •Experience in development or humanitarian contexts is desired.<br> <br> English Fluent Required<br> <br> French Fluent Desirable<br> <br> Arabic Fluent Desirable<br> <br> Spanish Fluent Desirable<br> <br> Russian Fluent Desirable<br> <br> Chinese, Mandarin Fluent Desirable<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Backend Specialist is a skilled software engineer with deep expertise in .<br>NET Core development, system integration, and API design.<br> This role is critical to building and maintaining robust backend services that power digital platforms across the organization.<br> The candidate will be responsible for the design, implementation, and optimization of APIs, microservices, and database-driven features, as well as integration with internal and external systems.<br> This position requires strong technical judgment, experience in deploying applications to Linux and Windows environments, and a collaborative mindset to work with cross-functional teams in a high-availability, security-focused environment.<br> Key Responsibilities: Design and implement high-performance, secure RESTful APIs using C# .<br>NET Core. Apply modern design patterns (e.<br>g., dependency injection, repository pattern) to ensure scalable and maintainable backend services.<br> Build microservices and reusable components in support of business and platform needs.<br> Integrate backend systems with internal services, third-party platforms, and external APIs.<br> Implement and manage enterprise application integrations using API gateways, service buses, or messaging systems.<br> Ensure secure authentication and authorization flows (OAuth2, JWT, SAML).<br> Develop and maintain relational databases (mainly, Oracle), including complex queries, stored procedures, indexing, and optimization.<br> Ensure proper data modeling, access layer design, and transaction management.<br> Develop and maintain unit tests, integration tests, and automated validation pipelines.<br> Monitor, debug, and optimize backend services for performance, reliability, and security.<br> Work closely with frontend developers, QA, product managers, and business stakeholders.<br> Translate business needs into technical specifications and robust backend architectures.<br> Produce clear technical documentation for APIs, services, and data flows Bachelor’s degree in computer science, Software Engineering, or a related discipline.<br> 5–7 years of hands-on experience in backend software development Strong command of .<br>NET Core, API development, and object-oriented programming.<br> Proven experience with relational databases and data-driven applications.<br> Hands-on experience deploying and managing applications on Linux and Windows servers.<br> Professions in software principles, such as STRONG, DRY and others.<br> Preferred Skills In addition to professions in .<br>NET core, it will be beneficial knowledge and experience in old technologies in order to participate in supporting and migrating old technologies, such as SOAP, web forms, and MVC.<br> Familiarity with enterprise level architectures.<br> Exposure to fintech or regulated industry standards including data protection and audit compliance.<br> Strong debugging, optimization, and performance-tuning skills.<br> Ability to handle complex integration projects independently and mentor junior developers when needed.<br> Work Conditions Work Conditions Hybrid or in-office as per company policy.<br> May require occasional after-hours support for critical deployments or incidents.<br> Paced environment with opportunities to contribute to platform architecture and technical decision-making.<br></span> </div>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <h4>Why this role matters</h4> <p>At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale. As our platform grows, so does the complexity of the problems we solve.</p> <p>Great product ideas are easy. Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.</p> <p>That's where this role comes in.</p> <p>As a Product Owner, you'll sit at the center of product delivery. You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.</p> <p>Your impact won't be measured by how many Jira tickets you create. It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.</p> <p>You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.</p> <p>If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.</p> <h4>What you'll do</h4> <li>Create clarity where others see complexity</li> <p>You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.</p> <li>Own squad readiness</li> <p>You'll make sure backlog items are ready before they enter development. Engineers shouldn't be discovering major requirements halfway through a sprint. You'll ensure the team has the context, detail, and alignment needed to deliver predictably.</p> <li>Help the team build the right things</li> <p>You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.</p> <li>Drive productive collaboration</li> <p>You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.</p> <li>Challenge unclear thinking</li> <p>When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions. Respectfully, but confidently.</p> <li>Reduce delivery friction</li> <p>You'll identify risks, dependencies, and gaps before they become problems. Your goal is to help the team spend less time clarifying work and more time delivering value.</p> <li>Protect quality and customer experience</li> <p>You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.</p> <li>Support successful launches</li> <p>You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.</p> <h4>Requirements</h4> <h4>Who you are</h4> <li>You bring structure without creating bureaucracy</li> <p>You love organization, but you know process should help teams move faster, not slow them down.</p> <li>You care about outcomes, not ticket completion</li> <p>Closing a story isn't success. Solving a customer problem is.</p> <li>You ask great questions</li> <p>You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.</p> <li>You communicate clearly</li> <p>You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.</p> <li>You thrive in cross-functional environments</li> <p>You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.</p> <li>You have strong product delivery experience</li> <p>You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.</p> <li>You're comfortable with technical concepts</li> <p>You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.</p> <li>You're comfortable with ambiguity</li> <p>You won't always receive perfect requirements or complete information. You're able to create clarity and move things forward without waiting for every answer.</p> <p>You'll likely stand out if you have experience with:</p> <li>B2B SaaS products</li> <li>Customer experience (CX) platforms</li> <li>Social listening or customer engagement tools</li> <li>CRM, CDP, analytics, or workflow products</li> <li>AI-powered products and automation</li> <li>Arabic-first or MENA-focused products</li> <li>Product analytics and adoption metrics</li> <h4>What success looks like</h4> <p>Within your first few months:</p> <li>Backlog items enter development with significantly fewer unanswered questions.</li> <li>Sprint planning becomes more predictable because work is properly prepared and understood.</li> <li>Engineers spend less time seeking clarification and more time building.</li> <li>Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.</li> <li>Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.</li> <li>Product releases are smoother because internal teams are prepared and aligned.</li> <li>Most importantly, customers receive better products because the team consistently understands the problem before building the solution.</li> <h4>What the hiring process will look like</h4> <li>Intro call with TA</li> <li>Interview with HM</li> <li>Case study</li> <li>Presentation interview</li> <li>Culture fit / offer</li> <p>At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement. We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.</p> <p>If that sounds like the environment where you do your best work, we'd love to meet you.</p></p><p></p>

<p><h4>Description</h4> <h4>Key responsibilities</h4> <h4>Architecture & design</h4> <p>Architect end-to-end ESB integration solutions using IBM WebMethods, translating business requirements into scalable designs.<br> Design reusable integration assets like services, APIs, and data models to promote standardization and reduce redundancy.<br> Define integration patterns, messaging standards, and SLAs in compliance with banking regulations and operations.</p> <h4>System analysis & migration</h4> <p>Analyze existing interfaces and protocols to design migration pathways.<br> Create detailed roadmaps ensuring minimal disruption and zero-downtime cutovers.<br> Oversee migration execution, providing design authority and support to teams.</p> <h4>Stakeholder collaboration</h4> <p>Collaborate with lines of business (retail, corporate, cards, operations) to define connectivity requirements and translate them into integration specifications.<br> Coordinate with architects, infrastructure, security, and vendors to ensure interoperability and compliance with technology standards.<br> Lead design reviews and technical workshops to align teams on integration architecture decisions.</p> <h4>Governance & quality assurance</h4> <p>Establish and enforce ESB design governance, including naming conventions, versioning, error handling, and monitoring standards.<br> Conduct design peer reviews to ensure adherence to SOA principles, security policies, and data privacy regulations (PCI-DSS, GDPR, banking laws).<br> Maintain design documentation, interface specifications, and operational run-books.</p> <h4>Technical expertise</h4> <p><strong>Core ESB platform</strong><br> Proficient in IBM WebMethods ESB (Integration Server, Broker/Universal Messaging, Designer, Trading Networks, API Gateway) with experience in installation, configuration, and advanced development.<br> Expertise in WebMethods Flow, Java services, adapter development, and pipeline management in high-availability banking environments.</p> <p><strong>Banking systems & applications</strong><br> Core Banking: Experience with Equation or similar platforms, understanding data structures, transaction processing, and real-time integrations.<br> Enterprise Archiving: Knowledge of Laserfiche or equivalent ECM solutions, including document capture, metadata, and archival retrieval.<br> Card Management: Familiarity with Cortex or similar systems for card issuance, authorization, dispute management, and tokenization services.</p> <p><strong>Integration technologies</strong></p> <ul> <li>Advanced knowledge of SOA, microservices, and event-driven architecture.</li> <li>Expertise in messaging patterns including publish/subscribe, request/reply, guaranteed delivery, routing, filtering, and dead-letter handling.</li> <li>Skilled in data transformation (XSLT, JSON/XML mapping) and protocol interoperability (REST, SOAP, MQ, FTP/SFTP, ISO 8583, SWIFT, FIX).</li> <li>Strong understanding of API management, OAuth 2.0/SAML security, and throttling/rate-limiting.</li> </ul> <p><strong>Infrastructure & operations</strong></p> <ul> <li>Experience with high-availability clustering, disaster recovery, and performance tuning of WebMethods environments.</li> <li>Experience with CI/CD pipelines for integration assets, source control (Git), and automated testing frameworks for ESB components.</li> </ul> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline. A master's degree is a distinct advantage.<br> IBM WebMethods (Software AG) certified professional (e.g., WebMethods Integration Suite certification) preferred.<br> 10+ years of progressive experience in enterprise application integration, with at least 4 years in a dedicated ESB architecture or design role.<br> Proven track record of delivering ESB solutions within the banking or financial services sector, ideally involving core banking migrations or large-scale integration modernization programs.<br> Direct hands-on experience leading the transition from point-to-point integrations to a centralized ESB or API-led connectivity model in a regulated environment.<br> Prior involvement in projects integrating Equation, Laserfiche, Cortex, or analogous banking-specific platforms is highly desirable.</p></p><p></p>

<p><h4>Description</h4> <h4>Key responsibilities</h4> <h4>Architecture & design</h4> <p>Architect end-to-end ESB integration solutions using IBM WebMethods, translating business requirements into scalable designs.<br> Design reusable integration assets like services, APIs, and data models to promote standardization and reduce redundancy.<br> Define integration patterns, messaging standards, and SLAs in compliance with banking regulations and operations.</p> <h4>System analysis & migration</h4> <p>Analyze existing interfaces and protocols to design migration pathways.<br> Create detailed roadmaps ensuring minimal disruption and zero-downtime cutovers.<br> Oversee migration execution, providing design authority and support to teams.</p> <h4>Stakeholder collaboration</h4> <p>Collaborate with lines of business (retail, corporate, cards, operations) to define connectivity requirements and translate them into integration specifications.<br> Coordinate with architects, infrastructure, security, and vendors to ensure interoperability and compliance with technology standards.<br> Lead design reviews and technical workshops to align teams on integration architecture decisions.</p> <h4>Governance & quality assurance</h4> <p>Establish and enforce ESB design governance, including naming conventions, versioning, error handling, and monitoring standards.<br> Conduct design peer reviews to ensure adherence to SOA principles, security policies, and data privacy regulations (PCI-DSS, GDPR, banking laws).<br> Maintain design documentation, interface specifications, and operational run-books.</p> <h4>Technical expertise</h4> <p><strong>Core ESB platform</strong><br> Proficient in IBM WebMethods ESB (Integration Server, Broker/Universal Messaging, Designer, Trading Networks, API Gateway) with experience in installation, configuration, and advanced development.<br> Expertise in WebMethods Flow, Java services, adapter development, and pipeline management in high-availability banking environments.</p> <p><strong>Banking systems & applications</strong><br> Core Banking: Experience with Equation or similar platforms, understanding data structures, transaction processing, and real-time integrations.<br> Enterprise Archiving: Knowledge of Laserfiche or equivalent ECM solutions, including document capture, metadata, and archival retrieval.<br> Card Management: Familiarity with Cortex or similar systems for card issuance, authorization, dispute management, and tokenization services.</p> <p><strong>Integration technologies</strong></p> <ul> <li>Advanced knowledge of SOA, microservices, and event-driven architecture.</li> <li>Expertise in messaging patterns including publish/subscribe, request/reply, guaranteed delivery, routing, filtering, and dead-letter handling.</li> <li>Skilled in data transformation (XSLT, JSON/XML mapping) and protocol interoperability (REST, SOAP, MQ, FTP/SFTP, ISO 8583, SWIFT, FIX).</li> <li>Strong understanding of API management, OAuth 2.0/SAML security, and throttling/rate-limiting.</li> </ul> <p><strong>Infrastructure & operations</strong></p> <ul> <li>Experience with high-availability clustering, disaster recovery, and performance tuning of WebMethods environments.</li> <li>Experience with CI/CD pipelines for integration assets, source control (Git), and automated testing frameworks for ESB components.</li> </ul> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline. A master's degree is a distinct advantage.<br> IBM WebMethods (Software AG) certified professional (e.g., WebMethods Integration Suite certification) preferred.<br> 10+ years of progressive experience in enterprise application integration, with at least 4 years in a dedicated ESB architecture or design role.<br> Proven track record of delivering ESB solutions within the banking or financial services sector, ideally involving core banking migrations or large-scale integration modernization programs.<br> Direct hands-on experience leading the transition from point-to-point integrations to a centralized ESB or API-led connectivity model in a regulated environment.<br> Prior involvement in projects integrating Equation, Laserfiche, Cortex, or analogous banking-specific platforms is highly desirable.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Successful support for the implementation and delivery of the FMIS project, including: • High-quality business requirements documentation. • Support for solution design and implementation activities. • Coordination with stakeholders and technical teams. • Support for testing, UAT, and training activities. • Delivery of project documentation and reporting. • Support for successful project deployment and stabilization.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operations<br> Expected duration<br>7 months<br> Duties and Responsibilities<br>Specific Outputs/Tasks include but not limited to: · Build and maintain FMIS application modules using ASP.NET/.NET Core and related Microsoft technologies. · Develop and maintain organizational hierarchy, premises management, projects management, dashboards, reporting, and GIS-related modules. · Develop backend services, APIs, and integrations with internal and external systems. · Provide daily technical support and analyze business/system requirements. · Conduct bug fixing, troubleshooting, optimization, and quality assurance activities. · Review code and ensure application security, performance, and compliance with UNRWA standards. · Support deployment, UAT, production releases, and post-go-live stabilization activities. · Prepare technical documentation, deployment guides, and user manuals. · Deliver regular progress updates and backlog tracking reports. · Participate in Agile/Scrum ceremonies and collaborate with project stakeholders throughout the implementation lifecycle.<br> Qualifications/special skills<br>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline. · Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server. · Experience in enterprise application development and implementation. · Experience developing APIs and integrations. · Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies. · Experience with relational databases and SQL Server. · Experience in troubleshooting, debugging, and performance optimization. · Familiarity with deployment environments and DevOps practices is desirable. · Experience with GIS integrations and dashboards is an asset.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The selected candidate will receive a monthly remuneration that is amounting to JOD 996.42 or equivalent in USD for every fully completed month. • The duration of the Contract is 7 months, and the possibility of extension is subject to the availability of funds, continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role reports to the software engineer and works under the overall supervision of the Head Software Development Section &amp; Lead Solution Architecture.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>The Site Reliability Engineer ensures the reliability, availability, performance, and scalability of Wiley s software systems. Working as part of the technology team, you will use monitoring, automation, and incident-management practices to improve system stability and support efficient software delivery. You will apply your developing knowledge of site reliability engineering to resolve operational issues and implement established solutions. Working under moderate guidance, you will collaborate with development and operations teams while building a broader understanding of Wiley s infrastructure, systems, and business needs.</p><h4>How will you make an impact:</h4><ul><li>Monitor system availability, performance, capacity, and reliability using established observability tools, dashboards, and alerts.</li><li>Develop and maintain automation scripts and infrastructure-as-code solutions to reduce manual operational tasks and improve consistency.</li><li>Support continuous integration and continuous delivery pipelines, collaborating with development teams to improve build and deployment processes.</li><li>Respond to and resolve system incidents by following established procedures, participating in on-call rotations, and contributing to post-incident reviews.</li><li>Troubleshoot technical issues by applying knowledge of system architecture, operational practices, previous experience, and established precedents.</li><li>Collaborate with development and operations teams to improve system performance, minimise technology risk, and deliver reliable solutions that support team and business objectives.</li></ul><h4>What we are looking for:</h4><ul><li>Practical knowledge of site reliability engineering, systems engineering, DevOps, or a related technical discipline.</li><li>Experience monitoring software systems using observability, logging, or performance-monitoring tools.</li><li>Experience developing automation scripts using an appropriate scripting or programming language.</li><li>Working knowledge of continuous integration and continuous delivery practices and tools.</li><li>Understanding of incident management, troubleshooting, root-cause analysis, and post-incident review processes.</li><li>Ability to analyse technical problems and implement solutions using established procedures, sound judgement, and previous experience.</li><li>Strong collaboration and communication skills, with the ability to work effectively across development and operations teams.</li><li>Willingness and ability to participate in an on-call rotation.</li></ul><h4>Preferred Qualifications</h4><ul><li>Experience working with cloud platforms such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform.</li><li>Familiarity with container technologies and orchestration platforms such as Docker or Kubernetes.</li><li>Experience using infrastructure-as-code tools and frameworks.</li><li>Understanding of distributed systems, system capacity, scalability, and performance optimisation.</li><li>Experience supporting or improving build and deployment pipelines.</li><li>Interest in developing broader knowledge of cloud infrastructure and modern site reliability practices.</li></ul><p>We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>&nbsp;As employees, we take pride in contributing to the world s largest and only full-stack cloud communication platform. But it s not just what we do, it s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let s build what s next, together.</p><p><strong>Job Description</strong></p><p>Responsibilities</p><ul><li>Own the monthly social media calendar end-to-end: content planning, copywriting, design briefing, stakeholder alignment, scheduling, and reporting.</li><li>Plan, produce, and execute brand awareness campaigns on social media - from concept to post-campaign analysis.</li><li>Manage and optimize paid advertising campaigns on LinkedIn and other relevant platforms: budgeting, targeting, tracking, and performance reporting.</li><li>Handle community management for regional inquiries, ensuring timely and on-brand responses.</li><li>Track and report on social media performance against industry benchmarks; translate findings into actionable recommendations.</li><li>Support employee advocacy by creating shareable, engaging content for internal champions.</li><li>Stay current on platform changes, content formats, and social media trends; bring relevant insights to the wider team.</li><li>Collaborate with growth marketing to ensure content supports pipeline contribution and aligns with demand generation goals.</li><li>Produce high-quality B2B content for the MENA region in both English and Arabic: blogs, ebooks, customer stories, case studies, brochures, event materials, and landing page copy.</li><li>Translate and localize global content into Arabic, adapting messaging for regional relevance.</li><li>Manage content publishing and on-page SEO for the Arabic website.</li><li>Identify content gaps and prioritize what gets translated, localized, or created from scratch.</li><li>Conduct regular competitive analysis to inform content and positioning decisions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years of experience in social media and content marketing within B2B technology, SaaS, or a comparable industry.</li><li>Demonstrated ability to independently own and execute social media strategy: from calendar planning through to reporting , without relying on heavy direction.</li><li>Proven track record running paid campaigns on LinkedIn: campaign setup, audience targeting, budget management, A/B testing, and performance optimization.</li><li>Strong content writing skills across formats: equally comfortable writing a 1,500-word customer story and a 50-character LinkedIn hook.</li><li>Experience managing SEO and content publishing on CMS platforms (WordPress or similar); working knowledge of HTML and web traffic metrics.</li><li>Analytical mindset: comfortable using tools like Google Analytics, LinkedIn Campaign Manager, and social listening platforms to draw conclusions and recommend changes.</li><li>Native-level Arabic and full professional proficiency in English; experience producing original Arabic-language content (not just translation).</li><li>Ability to manage multiple workstreams and stakeholder dependencies simultaneously, with a track record of meeting deadlines independently.</li></ul>

<p>The SEO &amp; Performance Specialist is a results-oriented, data-driven professional with a strong background in Google Ads who manages the full spectrum of search visibility, combining organic SEO strategies with high-performing paid search campaigns. The role is responsible for driving high-quality traffic, managing ad spend efficiently, and maximizing ROI across all search and performance channels. As search continues to evolve beyond traditional engines, this role also covers Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO), ensuring the company's content is structured, cited, and recommended across AI-powered search and answer platforms.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Search Engine Optimization:</strong> Execute on-page, off-page, and technical SEO strategies to strengthen organic search rankings. Conduct continuous keyword research and competitive analysis to identify new growth opportunities in both paid and organic landscapes.</li><li><strong>Paid Search and Performance:</strong> Plan, launch, and optimize Google Ads Search, Display, and Video campaigns to meet specific acquisition targets. Analyze campaign metrics and website data to improve click-through rates (CTR), lower cost-per-acquisition (CPA), and boost conversions.</li><li><strong>Answer Engine Optimization (AEO):</strong> Structure content with clear direct-answer blocks, schema markup, and entity clarity so it can be extracted and surfaced in featured snippets, knowledge panels, Google AI Overviews, and voice assistant results.</li><li><strong>Generative Engine Optimization (GEO):</strong> Develop and execute strategies to increase the brand's likelihood of being cited, summarized, and recommended by generative AI platforms such as ChatGPT, Perplexity, Gemini, and Copilot. Partner with content and design teams to build conversational, semantically rich, and machine-readable content (FAQs, structured data, clear entity signals) that aligns with how LLMs index and surface information.</li><li><strong>Monitoring and Reporting:</strong> Track citation frequency and share-of-voice in AI-generated answers using tools such as Otterly.ai or AIclicks, and report on performance alongside traditional SEO and paid metrics. Stay current on the evolving AI search landscape (AI Overviews, ChatGPT Search, Perplexity, Copilot, Claude) and adapt technical and content strategy as platforms and ranking factors change.</li></ul><p><strong>Required Skills:</strong></p><ul><li>Ability to interpret complex data from Google Analytics to drive performance decisions.</li><li>Working knowledge of AEO and GEO principles, including how LLMs and answer engines index, cite, and summarize web content.</li><li>Familiarity with schema markup and structured data implementation to support AI and answer-engine extraction.</li><li>Exposure to AI-visibility or citation-tracking tools (e.g., Otterly.ai, AIclicks) is a plus.</li><li>Organic and paid search performance reports (CTR, CPA, conversions).</li><li>SEO technical audits and on-page/off-page optimization records.</li><li>AEO/GEO-structured content and schema markup implementations.</li><li>AI citation and share-of-voice tracking reports.</li><li>Keyword research and competitive analysis summaries.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience:</p><ul><li>Bachelors degree in Marketing, or any related field.</li><li>Proven track record in managing Google Ads accounts and achieving measurable growth.</li><li>Deep understanding of SEO tools (e.g., SEMrush, Ahrefs, Search Console).</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> We work at the intersection of technology and business to help organizations build practical, scalable solutions that support real-world operational needs.<br> This is an opportunity to join a team focused on modern application development, data-intensive systems, and thoughtful engineering execution.<br> In this role, you will help build full stack applications that support complex data flows, interactive user experiences, and modern backend services.<br> You will contribute across the development lifecycle, partnering with design, product, engineering, and infrastructure stakeholders to deliver solutions that are reliable, maintainable, and aligned with user needs.<br> The work includes both hands-on product development and ongoing improvements to architecture, performance, and engineering practices.<br> Responsibilities Develop and maintain responsive web applications using React, TypeScript, and Vite.<br>js on the frontend, and Node.<br>js with TypeScript on the backend.<br> Design and implement data processing pipelines and RESTful APIs to handle and render large datasets effectively.<br> Implement backend solutions for streaming interfaces for Large Language Models (LLMs), supporting real-time data visualization and interactions.<br> Collaborate with UX/UI designers, product owners, and frontend engineers to prototype and refine user interfaces, ensuring seamless integration with backend systems.<br> Design and implement scalable, maintainable architectures for both frontend and backend systems.<br> Work closely with infrastructure teams to ensure efficient deployment and scaling of applications, including database optimization and API performance tuning.<br> Develop and maintain CI/CD pipelines for automated building, testing, and deployment of full stack applications.<br> Implement comprehensive testing strategies, including unit, integration, and end-to-end (E2E) testing, using tools like Playwright and Jest.<br> Optimize application performance, load times, and backend processing speed, especially for applications managing large datasets.<br> Stay updated with the latest full stack development technologies and best practices, suggesting improvements to the tech stack and development workflows.<br> Write clear, concise documentation for code, processes, and architecture decisions across the stack.<br> Participate in code reviews and provide constructive feedback to team members on both frontend and backend codebases.<br> Bachelor's degree or higher in Computer Science, Software Engineering, or a related field.<br> Minimum of 5 years of professional experience as a Full Stack Engineer.<br> Expert-level experience with React, TypeScript, and Node.<br>js. Strong proficiency in HTML and CSS, including responsive design, cross-browser compatibility, and accessibility best practices.<br> Strong JavaScript skills, including asynchronous programming and closures.<br> Hands-on experience building and working with RESTful APIs, streaming data techniques, and frontend and backend architecture principles and best practices.<br> Proficiency with data visualization libraries such as ECharts, Recharts, or similar tools, along with experience using Git version control systems.<br> Eligibility to work in Jordan is a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A leading vocational and technical institution operating at a national level and playing a strategic role in workforce development and skills transformation.</p><p>The organization partners closely with government entities, international development partners, and the private sector.</p><p>The organization delivers industry-driven programs that combine practical training, modern facilities, and strong private-sector partnerships to ensure graduates are equipped with relevant, in-demand skills.</p><p>With a focus on quality, innovation, and employability, the institution adopts a competency-based learning model and continuously updates its programs to respond to evolving economic and workforce requirements. It operates across multiple locations in Jordan and serves a diverse student population, contributing to national workforce development and economic growth.</p><p>The organization offers a professional, collaborative work environment and is committed to investing in its people through continuous learning, clear career paths, and a strong performance-driven culture.</p><p><br></p><p>A Student Affairs &amp; Scholarship Manager occupies a unique and vital role in TVET and non-profit organizations. This position acts as a bridge between holistic student development (student life, well-being, and campus culture) and critical financial support (scholarship funding, compliance).</p><p><b><u>Core Responsibilities</u></b></p><p><b><u>1. Scholarship Administration &amp; Compliance</u></b></p><ul><li><b>End-to-End Fund Lifecycle:</b> Oversee the annual cycle of institutional, private, and endowed scholarships—including application creation, eligibility verification, committee reviews, and financial disbursement.</li><li><b>Compliance &amp; Policy Management:</b> Ensure all financial aid and scholarship processes strictly adhere to institutional guidelines.</li><li><b>Tech Management:</b> Administer web-based scholarship management software to track applicant pools, awards, and data trends.</li></ul><p><b><u>2. Student Affairs &amp; Holistic Support</u></b></p><ul><li><b>Student Experience &amp; Well-being:</b> Collaborate on initiatives related to student life, including career advising, student clubs, diversity/inclusion programming, and student counseling services.</li><li><b>Crisis Intervention &amp; Problem Solving:</b> Serve as secondary escalations point for students navigating intense financial crises, academic probationary status, or complex registration hurdles.</li><li><b>Outreach &amp; Advocacy:</b> Design and facilitate information sessions, workshops, and orientation programs to educate diverse student populations on financing options and success resources.</li></ul><p><b><u>3. Financial Oversight </u></b></p><ul><li><b>Budget Planning:</b> Work alongside institutional finance departments to project annual scholarship payouts, historical retention, and projected enrollment data.</li><li><b>Donor &amp; Foundation Relations:</b> Act as the operational liaison to the university foundation or external donor boards. Draft annual account summaries and gather student impact stories.</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b><u>Qualifications &amp; Requirements</u></b></p><ul><li><b>Education:</b> A Bachelor's degree in Higher Education Administration, Business Administration, or a related field. </li><li><b>Experience:</b> minimum 8 years of progressive experience working within student affairs, and academic advising.</li></ul><p><br></p><p><br></p><p><br></p><p><b><u>Technical &amp; Soft Skills</u></b></p><ul><li><b>Systems Proficiency:</b> Hands-on experience with Student Information Systems (SIS) and specialized scholarship tracking portals.</li><li><b>Discretion &amp; Judgment:</b> Absolute dedication to confidentiality and ethical standards when handling highly sensitive financial and personal student records.</li><li><b>Empathetic Communication:</b> Highly developed counseling, negotiation, and conflict-resolution skills to support students facing stressful financial or personal hardships.</li></ul><p><br></p></div>

<br><strong>Responsibilities</strong> <br> <br> <ul> <li>Operates and maintains all aspects of server administration to include, but is not limited</li> <li>to, Microsoft 2008 Active Directory, Windows Internet Name Service (WINS), Domain Name System (DNS), Domain Host Configuration Protocol (DHCP), print queues, etc.</li> <li>Responsible for the daily administration of Exchange servers (2008 or higher) and Outlook Web Access (OWA).</li> <li>Management of Microsoft Systems Management Server (SMS), Microsoft Operations Manager (MOM) or Microsoft System Center Operations Manager (SCOM), Microsoft System Center Configuration Manager (SCCM), and Microsoft Windows Server Update Services (WSUS).</li> <li>Uses VERITAS Backup Exec to conduct file server backup and restores.</li> <li>Maintains systems availability and performs regular maintenance on equipment.</li> <li>Proficient at hardware maintenance and troubleshooting of various vendor server platforms including Dell, HP, LTO tape library, fiber switch, and SANs.</li> <li>Maintains antivirus and security requirements by the US Army standards and regulations.</li> <li>Provides user and Microsoft Exchange account maintenance as required.</li> <li>Establishes shift schedules.</li> <li>Performs employee appraisals, training records and is well versed with the V2X Leadership guide.</li> <li>Performs other duties and assignments as required.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <ul> <li> <strong>Qualifications</strong> </li> <li> <strong> <u>Security Clearance:</u> </strong> <ul> <li>Requires an active Secret Clearance</li> </ul> </li> <li> <strong>Education / Certifications:</strong> <em>One-year related experience may be substituted for one year of education if degree is required.</em> <ul> <li>Bachelor s Degree in Information Technology (IT)</li> <li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li> <li>The authorized certifications for this job title are listed as follows:</li> </ul> </li> <li><br></li><li><ul> </ul> </li> <li> <strong>Experience: </strong> <em>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</em> <ul> <li>The Systems Administrator II is required to be an expert in all functions of both IAT Level I and IAT Level II positions relating to a Windows Server operating system environment.</li> <li>The Systems Administrator II must be able to apply extensive knowledge of a variety of the IA field s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems.</li> <li>Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment.</li> <li>Must have at least five (5) years of practical experience working with Windows Server 2012 or higher operating systems (OS) and Active Directory tools.</li> <li>Candidate must possess a basic understanding of security principles and their application to an enterprise AD environment.</li> </ul> </li> <li> <strong>SUPERVISORY / BUDGETARY RESPONSIBILITIES</strong> <ul> <li>At least two years of supervisory or lead experience is preferred.</li> <li>Update proprietary applications regarding:<ul> <li>Update section employee daily status, leave, sick, on site, etc.</li> <li>Verify and track accomplishment of section monthly or quarterly safety and compliance training</li> <li>Purge section employee expired certifications</li> <li>Verify section employee compliance training in Virtual Training Record</li> <li>Verify section vehicle logs are being kept accurately and uploaded</li> <li>Ensure section personnel are maintaining their 8570 / 8140 certifications</li> </ul> </li> <li>Review weekly training compliance reports for accomplishment prior to suspense.</li> <li>Review and approve leave forms ensuring before approval all compliance training is current.</li> <li>Coordinate transportation and integration of new and returning employees.</li> <li>Document and promptly counsel poor performance and policy violations.</li> <li>Enforce all V2X, GO 1, and dress code policies.</li> <li>Provide annual employee appraisal feedback in a professional and constructive manner.</li> <li>Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism.</li> <li>Ensure the safety of personnel and monthly safety inspections are properly conducted.</li> <li>Communicate effectively up and down the chain of command.</li> <li>Manage work schedules.</li> <li>Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC)</li> <li>Work with employees and HR when emergencies or abnormal circumstances occur.</li> <li>To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism.</li> </ul> </li> </ul> At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Customer Success Engineer Location: Amman, Jordan Job Type: Full-time About the Job: We're looking for a Customer Success Engineer to become the single named point of contact for a portfolio of brokerage, banking, and financial institution clients. This is not a ticket-closing job. You'll own real client relationships, and your success is measured by how satisfied your clients are, not by how fast you close tickets. The role needs genuine technical depth. You'll triage, investigate, and resolve issues spanning SQL databases, Windows server environments, network communication, and our ZAG Core trading platform. And it needs a customer-success mindset: you build trust, communicate proactively, and grow with the role as our team evolves into a full customer-success function.</p><p>Key Responsibilities:</p><ul><li>Technical resolution</li><li>Triage and classify incoming tickets accurately using an objective impact matrix.</li><li>Troubleshoot and resolve issues across the ZAG Core trading platform, including server-to-server communication, system integrations, SQL/T-SQL databases, and Windows server environments.</li><li>Investigate access control issues between virtual networks and secure systems; support encryption and secure communications configurations.</li><li>Assist in system integrations and deployments, and document troubleshooting steps in the shared knowledge base.</li><li>Escalate to engineering when needed while remaining the ticket owner throughout. Escalation transfers the work, not the accountability.</li><li>Keep your clients informed with regular, structured updates at every stage, even when there's nothing new to report.</li><li>Close every ticket completely and correctly. Quality matters more than speed.</li><li>Customer success &amp; relationship management</li><li>Own the end-to-end relationship for your named client accounts. You are the face of our company to these clients.</li><li>Run regular cadence calls with each client to review open items, share platform updates, and align on expectations.</li><li>Monitor client health: backlog age, reopen rates, and sentiment signals. Raise concerns before they become escalations.</li><li>Drive client retention through consistent, visible value.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What We re Looking For:</h2><ul><li><strong>Required:</strong></li><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>2 - 5 years of experience in Technical Support, Application Support, or a similar customer-facing technical role.</li><li>Strong understanding of Windows OS, system administration, and server configuration.</li><li>Hands-on experience with SQL / T-SQL databases, query writing, and performance troubleshooting.</li><li>Solid grasp of computer science fundamentals: data structures, algorithms, operating systems, and software design.</li><li>Excellent technical problem-solving skills combined with clear, professional written and verbal communication.</li><li><strong>Preferred:</strong></li><li>Familiarity with front-end technologies: PHP, JavaScript, jQuery, Angular, CSS,HTML5, Bootstrap.</li><li>Experience in the fintech, brokerage, or financial services sector.</li><li>Prior exposure to trading platforms, order management systems (OMS), or capital markets back-office systems.</li></ul><p></p></section>