Information Systems Jobs in Jordan
4310 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b> - About REACH and IMPACT :</b></p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p> </p><p><b>-Greening strategy:</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><br></p><p><b>-ACTED PSEAH Policy:</b></p><p>The Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers. </p><p><b> </b></p><p><b>-Location: </b>Amman, Jordan.</p><p><b> </b></p><p> -<b><u>Job Purpose</u></b></p><p>REACH is currently seeking qualified applicants with experience in research, assessments and/or data to serve as an Assessment (Research) Officer.</p><p>The REACH Assessment Officer (AOs) will contribute to research on a number of topics in support of the Cash, Markets and Economics Livelihoods Unit, focusing on the Occupied Palestinian Territory (oPt). </p><p>This includes leading on research design, training of field staff, coordination of data collection and cleaning, analysis of key findings, production of information products (factsheets, dashboards, etc.), and dissemination of information to key humanitarian response actors and partners.</p><p>Past experience working on needs assessments, research or analysis in the humanitarian system as well as experience with managing and processing large datasets (including in Microsoft Excel) is required. Excellent English skills are a must. Experience with capacity building and Kobo Toolbox is preferred. Any additional statistical analysis software (eg. R) or data visualisation skills (eg. Power BI) are an asset but not required. The ideal candidate has excellent communication and organisational skills, and has a professional and proactive attitude.</p><p><br></p><p><b>Objectives:</b></p><p> </p><p><b><u>Objective 1: Research Design, Implementation, and Coordination</u></b></p><p>Under the supervision of the Senior Assessment Officer or Research Manager, the AO will contribute to designing or improving the methodologies and research tools. The AO will then execute the planning, coordination, implementation, and follow-up of research activities in line with overall project objectives and deadlines. Assessments may include analysis of cash assistance programmes, market assessments or economic livelihood assessments.</p><p>This will include the design of data collection tools (household and KI surveys, focus groups, etc.); training of field staff on research tools and methodologies; and management and coordination of data collection and cleaning. The AO will ensure regular reporting on research progress and participate in internal coordination meetings.</p><p><br></p><p><b><u>Objective 2: Analysis and Information Product Creation</u></b></p><p>With the support of the Senior Assessment Officer and Data Officer, the AO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The AO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner. </p><p> </p><p><b><u>Objective 3: External Engagement</u></b></p><p>In collaboration with the Senior Assessment Officer, the AO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The AO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant. </p><p><b> Duties and Responsibilities</b></p><p> </p><p><b><u>Key Research Activities</u></b></p><p> </p><p><b>a. Research design and tool development</b></p><p>- Definition of research objectives and questions to address key information gaps;</p><p>- Identification of appropriate research methodologies;</p><p>- Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD).</p><p> </p><p><b>b. Monitor data collection and cleaning</b></p><p>- Support the training of field data collection staff on research aims and tools;</p><p>- Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers </p><p>- Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues.</p><p> </p><p><b>c. Preparation and production of information products</b></p><p>- Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;</p><p>- Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs. </p><p> </p><p><b>d. Dissemination of findings and external engagement</b></p><ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul><p> </p><p><b><u>Internal Communication Processes</u></b></p><p>The AO will work directly with the Senior Assessment Officer/Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues.</p><p> </p><p><b><u>Confidentiality and Data Protection</u></b></p><p>The REACH AO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data.</p><p><br></p><p><br></p><p> </p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>QUALIFICATIONS:</b></p><p><b><u>Requirements</u></b></p><p>- University undergraduate degree or 2+ years relevant experience;</p><p>- Experience conducting research/assessments or working with data (academic research experience included);</p><p>- Fluency in English, excellent communication and writing skills;</p><p> </p><p><b><u>Desired</u></b></p><p>- Technical skills in any of the following:</p><p>• Strong Excel skills;</p><p>• Previous experience with mobile data collection (ODK, ONA, KoBo);</p><p>• Good understanding of research methods (including sampling frameworks);</p><p>• Experience with cleaning and analysing datasets required;</p><p>• Knowledge of the Adobe Suite, particularly InDesign an asset;</p><p>• Good understanding of research methods (including sampling frameworks);</p><p>• Experience on dashboards (Power BI, Shiny) an asset;</p><p>- Experience working in/on humanitarian or development contexts;</p><p>- Experience with external engagement and/or partner coordination;</p><p>- Strong analytical skills, including ability to identify and key trends and situate findings in wider context;</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Introduction IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates: Internal candidates Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Tuvalu, Vanuatu. Second tier candidates include: All external candidates, except candidates from non-represented member states of IOM.</p><p>Organizational Context and Scope Established in 1951, International Organization for Migration (IOM) is a Related Organization of the United Nations (UN), and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. Under the overall guidance of the IOM Jordan Chief of Mission (CoM), technical and administrative supervision of the Senior Regional Project Coordinator, Global Fund Middle East Response Project Management Unit (GF MER PMU), and in close coordination with country offices in Middle East Response (MER) countries, the Migration Health Officer (Health Product) shall be accountable and responsible for coordinating and monitoring of downstream procurement and supply chain concerning project-related health products and medical equipment and digitalization of core investments for end-to-end visibility and commodity tracking. The Migration Health Officer (Health Product) will address inadequate visibility of health equipment (capital) investments, implement identified gaps related to assets management and provide oversight in the monitoring and implementation of commodity security.</p><p>Support the Project Management Unit (PMU) of Middle East Response Global Fund (MER-GF) to coordinate and work closely with the MER countries on the downstream track of Health Products Management (HPM) and operations of supply chain capabilities. Coordinate with Supply Chain to enhance visibility and optimize the current project-related supply chain and HPM unit to ensure that all seven countries are properly supported, particularly through the digitalization of systems and targeting capital investments. Coordinate and link programmatic targets with the health products investment (existing and new investments) and supply chains to show alignment and better visibility and optimization linked to the performance framework. Establish and maintain digital (live) platform providing real time data/information about the availability of commodities and their distribution, which also serve as evidence for decision and future planning. Establish linkages between the digitalization processes and achieve end-to-end visibility of commodities, particularly capital investments in health equipment and supplies. This would benefit in putting a strong foundation for the sustainability of programs and support the broader objectives as the grant moves toward next cycle. Review and assess all the assets (capital investment) secured under MER project in the MER countries and inform about the functionality and operational status of these equipment/supplies. Provide an understanding of how assets have been managed to date, identify strengths and gaps, and assess any existing risks in this area and how they could be mitigated. Ensure that the initial and subsequent periodic assessments guide an understanding of the gaps for initiating subsequent actions to ensure operational functionality of this equipment for the benefit of the program/s and end users. Identify and display the impact of these capital investments and explain the success that this equipment has generated. Follow and ensure that all the equipment under the project is functional and stock outs are avoided and addressed promptly, through a formal and informal proactive way of engaging suppliers and countries. Follow and monitor the downstream of project-related supply management of commodities, review the quantities received, utilized and stocked; and link them with the results achieved on the targets. Use this information feeding into the procurement requirement of medicines and supplies for each country and prevent any stockout and/or expiries. Review the current practice/s of stock management and warehousing for project-related commodities and identify gaps, if any, and suggest remedial actions as well as support the countries to improve implementing those actions. Review and assess the investment in District Health Information System (DHIS) in terms of equipment, software and capacity development and whether the intended objectives are achieved. Identify any gaps in operationalizing the DHIS in relation to TB (tuberculosis) and HIV (Human Immunodeficiency Virus) programs information collection in the MER countries; suggest corrective actions and coordinate this intervention with PMU and MER countries for a functional system. Coordinate with PMU, MER countries, and World Health </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications and Experience</h2><p>Education Master s degree in Medicine or related field from an accredited academic institution with at least five years of professional experience; or, University degree in the above fields with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience</p><ul><li>Experience in managing (planning, implementation, and performance monitoring) of Global Fund projects (TB and/or HIV and/or malaria) in similar settings;</li><li>Substantial experience in working with government and/or international agencies coordinating and or implementing donor projects is essential;</li><li>Experience in international relations and development, including experience in project and portfolio management; and,</li><li>Working experience in procurement and supply chain management and administrative support services with UN or other international organizations in resource constrained environments.</li></ul><p>Skills</p><ul><li>Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines;</li><li>Demonstrated written and spoken communication skills, good interpersonal skills, and ability to work in a multi-cultural environment; and,</li><li>Excellent level of analytical skills and computer literacy especially in office software packages and demonstrated knowledge of spreadsheet and database packages, as well as experience in handling of web-based management systems.</li></ul><p>Languages</p><p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). At least a working knowledge of another language (including one of the six official UN languages, and/or a language that may be widely spoken in the country context) is desirable. For this position, fluency in English is required (oral and written). Working knowledge of Arabic and another official UN language (Chinese, French, Russian and Spanish) is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p>Core Competencies behavioural indicators</p><ul><li>Level 2 Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p></p></section>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled full-stack web app developers (JavaScript/TypeScript + Python or Node) to join the Tendem project and build interactive browser-based applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide full-stack engineering expertise, architectural judgment, and quality control to ensure web apps are functional, robust, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a full-stack web app developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps. You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build interactive web applications with frontend (React, Next.js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).</li>
<li>Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.</li>
<li>Implement authentication, sessions, and basic role-based access where needed.</li>
<li>Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.</li>
<li>Handle state management, user input validation, error states, and loading states cleanly.</li>
<li>Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).</li>
<li>Evaluate AI-generated full-stack code and refactor it for correctness, security, performance, and maintainability.</li>
<li>Write clear, testable code and debug end-to-end issues across frontend, backend, and database.</li>
</ul>
<h4>Requirements and benefits</h4>
<ul>
<li>At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
<li>Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end. We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and refine AI-assisted output into production-ready products. Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.</li>
<li>Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.js, Vue, Svelte, or similar).</li>
<li>Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.js (Express, NestJS).</li>
<li>Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.</li>
<li>Experience implementing REST APIs, request validation, error handling, and authentication flows.</li>
<li>Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.io, Railway, or similar).</li>
<li>Experience integrating LLM APIs or other AI services into product features is a strong plus.</li>
<li>Comfortable with version control (Git) and basic testing practices.</li>
<li>Strong attention to detail and commitment to building working, robust products — not demos.</li>
<li>Self-directed work ethic with the ability to architect, build, and ship features independently.</li>
<li>Portfolio of shipped web applications (required).</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled full-stack web app developers (JavaScript/TypeScript + Python or Node) to join the Tendem project and build interactive browser-based applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide full-stack engineering expertise, architectural judgment, and quality control to ensure web apps are functional, robust, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a full-stack web app developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps. You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build interactive web applications with frontend (React, Next.js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).</li>
<li>Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.</li>
<li>Implement authentication, sessions, and basic role-based access where needed.</li>
<li>Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.</li>
<li>Handle state management, user input validation, error states, and loading states cleanly.</li>
<li>Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).</li>
<li>Evaluate AI-generated full-stack code and refactor it for correctness, security, performance, and maintainability.</li>
<li>Write clear, testable code and debug end-to-end issues across frontend, backend, and database.</li>
</ul>
<h4>Requirements and benefits</h4>
<ul>
<li>At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
<li>Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end. We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and refine AI-assisted output into production-ready products. Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.</li>
<li>Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.js, Vue, Svelte, or similar).</li>
<li>Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.js (Express, NestJS).</li>
<li>Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.</li>
<li>Experience implementing REST APIs, request validation, error handling, and authentication flows.</li>
<li>Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.io, Railway, or similar).</li>
<li>Experience integrating LLM APIs or other AI services into product features is a strong plus.</li>
<li>Comfortable with version control (Git) and basic testing practices.</li>
<li>Strong attention to detail and commitment to building working, robust products — not demos.</li>
<li>Self-directed work ethic with the ability to architect, build, and ship features independently.</li>
<li>Portfolio of shipped web applications (required).</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>About Jeeny</h4>
<p>Jeeny is a mobile application that facilitates daily commuting and transportation, connecting users with their preferred mode of transport. Established in 2014 as Easy Taxi, it was rebranded in 2016 to expand its services. Jeeny operates in Saudi Arabia, Jordan, and Pakistan, with offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.</p>
<h4>Role overview</h4>
<p>We’re looking for a sharp, detail-oriented Junior Market Intelligence Associate to support our Market Intelligence function across reporting, research, and insight development. This role is ideal for someone early in their career who is highly organized, strong in written English, very good at building polished slides, and comfortable working with data, trackers, and competitive monitoring.</p>
<p>The person in this role will help turn information into clear, structured outputs that support decision-making across the business. They should be proactive, reliable, and able to work across multiple requests without dropping the ball.</p>
<h4>Responsibilities</h4>
<ul>
<li>Support the Market Intelligence team in preparing recurring and ad hoc reports</li>
<li>Conduct desk research on markets, competitors, trends, customer behavior, and industry developments</li>
<li>Monitor competitors on an ongoing basis and maintain updated competitor trackers</li>
<li>Build clear, polished, and well-structured presentation slides for internal stakeholders</li>
<li>Maintain and update trackers, dashboards, and reporting files with high accuracy</li>
<li>Assist in synthesizing research findings into concise insights and key takeaways</li>
<li>Help organize information from different sources into usable formats for business teams</li>
<li>Ensure all outputs are professional, consistent, and easy to understand</li>
<li>Support the team with survey summaries, benchmarking exercises, and presentation preparation</li>
<li>Work closely with internal stakeholders to respond to intelligence and reporting needs</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1–3 years of experience in market intelligence, research, strategy, business analysis, consulting, or a similar field</li>
<li>Excellent written English is a must</li>
<li>Very strong slide-building and presentation formatting skills are a must</li>
<li>Strong attention to detail and ability to structure information clearly</li>
<li>Comfortable with reporting, data organization, and maintaining trackers</li>
<li>Good research skills with the ability to gather relevant information quickly and accurately</li>
<li>Strong proficiency in Excel/Google Sheets and PowerPoint/Google Slides</li>
<li>Able to manage multiple tasks and meet deadlines in a fast-paced environment</li>
<li>Curious, dependable, and eager to learn</li>
<li>Able to convert raw information into clear and visually strong outputs</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Experience supporting reporting, research, or insight generation in a business environment</li>
<li>Familiarity with competitive analysis and market monitoring</li>
<li>Exposure to survey analysis, benchmarking, or trend reporting is a plus</li>
<li>Experience in startups, tech, mobility, consulting, or research environments is a plus</li>
</ul>
<h4>What good looks like in this role</h4>
<ul>
<li>Reports are accurate, organized, and consistently delivered on time</li>
<li>Slides are polished, structured, and executive-friendly</li>
<li>Competitive tracking is kept fresh and actionable</li>
<li>Research is clear, relevant, and easy for stakeholders to use</li>
<li>Trackers are maintained properly and can be relied on without chaos or detective work</li>
</ul></p><p></p>
<p><h4>About Jeeny</h4>
<p>Jeeny is a mobile application that facilitates daily commuting and transportation, connecting users with their preferred mode of transport. Established in 2014 as Easy Taxi, it was rebranded in 2016 to expand its services. Jeeny operates in Saudi Arabia, Jordan, and Pakistan, with offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.</p>
<h4>Role overview</h4>
<p>We’re looking for a sharp, detail-oriented Junior Market Intelligence Associate to support our Market Intelligence function across reporting, research, and insight development. This role is ideal for someone early in their career who is highly organized, strong in written English, very good at building polished slides, and comfortable working with data, trackers, and competitive monitoring.</p>
<p>The person in this role will help turn information into clear, structured outputs that support decision-making across the business. They should be proactive, reliable, and able to work across multiple requests without dropping the ball.</p>
<h4>Responsibilities</h4>
<ul>
<li>Support the Market Intelligence team in preparing recurring and ad hoc reports</li>
<li>Conduct desk research on markets, competitors, trends, customer behavior, and industry developments</li>
<li>Monitor competitors on an ongoing basis and maintain updated competitor trackers</li>
<li>Build clear, polished, and well-structured presentation slides for internal stakeholders</li>
<li>Maintain and update trackers, dashboards, and reporting files with high accuracy</li>
<li>Assist in synthesizing research findings into concise insights and key takeaways</li>
<li>Help organize information from different sources into usable formats for business teams</li>
<li>Ensure all outputs are professional, consistent, and easy to understand</li>
<li>Support the team with survey summaries, benchmarking exercises, and presentation preparation</li>
<li>Work closely with internal stakeholders to respond to intelligence and reporting needs</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1–3 years of experience in market intelligence, research, strategy, business analysis, consulting, or a similar field</li>
<li>Excellent written English is a must</li>
<li>Very strong slide-building and presentation formatting skills are a must</li>
<li>Strong attention to detail and ability to structure information clearly</li>
<li>Comfortable with reporting, data organization, and maintaining trackers</li>
<li>Good research skills with the ability to gather relevant information quickly and accurately</li>
<li>Strong proficiency in Excel/Google Sheets and PowerPoint/Google Slides</li>
<li>Able to manage multiple tasks and meet deadlines in a fast-paced environment</li>
<li>Curious, dependable, and eager to learn</li>
<li>Able to convert raw information into clear and visually strong outputs</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Experience supporting reporting, research, or insight generation in a business environment</li>
<li>Familiarity with competitive analysis and market monitoring</li>
<li>Exposure to survey analysis, benchmarking, or trend reporting is a plus</li>
<li>Experience in startups, tech, mobility, consulting, or research environments is a plus</li>
</ul>
<h4>What good looks like in this role</h4>
<ul>
<li>Reports are accurate, organized, and consistently delivered on time</li>
<li>Slides are polished, structured, and executive-friendly</li>
<li>Competitive tracking is kept fresh and actionable</li>
<li>Research is clear, relevant, and easy for stakeholders to use</li>
<li>Trackers are maintained properly and can be relied on without chaos or detective work</li>
</ul></p><p></p>
<p>POSITION SUMMARY Answer patients' questions and determine how to assist them. Record patient symptoms, medical information, and changes in condition. Make referrals if necessary. Measure and record patients' vital signs. Recommend and implement patient care plans and interventions based on assessment of patient conditions. Administer medications or start intravenous fluids and note times and amounts. Provide basic patient care and treatments, such as taking temperatures/blood pressures, cleaning/dressing wounds, massaging muscles, or delivering hot/cold applications. Administer emergency treatment for injuries/illnesses; arrange medical care if necessary. Inform employer/employees of health problems to minimize or eliminate potential illness risks. Record, store, and maintain guests' assessment and counseling information. Maintain up-to-date knowledge of professional area, seek additional information when presented with unfamiliar situations; participate in ongoing professional development. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; use proper equipment; wear appropriate personal protective clothing. Maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Discuss work topics discreetly and quietly; speak with others using clear and professional language. Ensure employee compliance with company standards/policies and external regulations. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor's degree from accredited university or college. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Professional licensure as Registered Nurse in state of practice.</p>
<p><h4>Description</h4>
<p><strong>Robusta Technology Group (RTG)</strong> is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking an experienced Senior CMS Manager with strong expertise in Adobe Experience Manager (AEM) to lead end-to-end digital content operations across enterprise websites and digital platforms. This role combines hands-on AEM authoring experience with operational leadership, governance, publishing management, stakeholder coordination, and team mentorship.</p>
<p>The ideal candidate will oversee multi-site and multilingual content delivery, define authoring standards and workflows, manage publishing operations, and ensure high-quality, accessible, and SEO-optimized digital experiences. The Senior CMS Manager will serve as the primary liaison between content, marketing, design, development, QA, and product teams.</p>
<h4>Role responsibilities</h4>
<p><strong>Content operations leadership</strong></p>
<ul>
<li>Own day-to-day content operations across AEM-managed websites and digital platforms.</li>
<li>Plan, prioritize, and oversee content publishing activities across multiple markets, brands, and languages.</li>
<li>Manage content delivery timelines and coordinate publishing schedules with cross-functional teams.</li>
</ul>
<p><strong>Authoring standards & governance</strong></p>
<ul>
<li>Define and maintain authoring standards, content governance processes, and editorial workflows.</li>
<li>Establish best practices for:
<ul>
<li>Component usage</li>
<li>Template structure</li>
<li>Content consistency</li>
<li>Metadata standards</li>
<li>Publishing approvals</li>
<li>Version control</li>
</ul>
</li>
<li>Ensure adherence to brand guidelines and content quality standards.</li>
</ul>
<p><strong>Hands-on AEM authoring</strong></p>
<ul>
<li>Create, edit, manage, and publish content using Adobe Experience Manager (AEM) Sites.</li>
<li>Configure and manage:
<ul>
<li>Pages</li>
<li>Components</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
<li>Content policies</li>
</ul>
</li>
<li>Support business users and content teams with authoring guidance and troubleshooting.</li>
</ul>
<p><strong>Multi-site & multilingual management</strong></p>
<ul>
<li>Manage multi-site content operations using AEM Multi Site Manager (MSM).</li>
<li>Oversee:
<ul>
<li>Live copies</li>
<li>Language copies</li>
<li>Rollouts</li>
<li>Inheritance management</li>
</ul>
</li>
<li>Coordinate localization and translation workflows across regional and multilingual sites, including RTL content support.</li>
</ul>
<p><strong>Digital asset management (DAM)</strong></p>
<ul>
<li>Manage digital assets within AEM Assets (DAM).</li>
<li>Oversee:
<ul>
<li>Asset uploads</li>
<li>Metadata tagging</li>
<li>Folder structures</li>
<li>Renditions</li>
<li>Asset governance</li>
</ul>
</li>
<li>Ensure asset consistency, organization, and optimization across digital channels.</li>
</ul>
<p><strong>Workflow & publishing management</strong></p>
<ul>
<li>Manage AEM workflows for:
<ul>
<li>Content review</li>
<li>Approval processes</li>
<li>Scheduling</li>
<li>Replication</li>
<li>Publishing</li>
</ul>
</li>
<li>Coordinate release cycles with development, QA, and business stakeholders.</li>
<li>Monitor publishing health and resolve replication or rendering issues.</li>
</ul>
<p><strong>Quality assurance & UAT</strong></p>
<ul>
<li>Lead content quality assurance before go-live.</li>
<li>Review pages for:
<ul>
<li>Content accuracy</li>
<li>Brand compliance</li>
<li>Accessibility</li>
<li>SEO readiness</li>
<li>Responsive rendering</li>
<li>Broken links</li>
</ul>
</li>
<li>Coordinate User Acceptance Testing (UAT) for new components, templates, and platform enhancements.</li>
</ul>
<p><strong>Team leadership & mentoring</strong></p>
<ul>
<li>Mentor junior content authors and CMS specialists.</li>
<li>Conduct onboarding and training sessions for AEM authoring and publishing workflows.</li>
<li>Review content work and provide constructive feedback and process guidance.</li>
</ul>
<p><strong>Stakeholder coordination</strong></p>
<ul>
<li>Act as the primary point of contact between marketing, product, design, development, QA, and content teams.</li>
<li>Translate business requirements into scalable content authoring and publishing plans.</li>
<li>Facilitate communication and alignment across multiple stakeholders and workstreams.</li>
</ul>
<p><strong>SEO & accessibility oversight</strong></p>
<ul>
<li>Ensure all published content follows SEO best practices, including:
<ul>
<li>Metadata optimization</li>
<li>URL structures</li>
<li>Structured data</li>
<li>Internal linking</li>
</ul>
</li>
<li>Ensure compliance with WCAG 2.1 AA accessibility standards across all digital content.</li>
</ul>
<p><strong>Performance & analytics</strong></p>
<ul>
<li>Monitor content performance using tools such as Adobe Analytics or Google Analytics.</li>
<li>Analyze engagement and content effectiveness metrics.</li>
<li>Recommend content improvements based on analytics insights and user behavior.</li>
</ul>
<p><strong>Issue resolution & support</strong></p>
<ul>
<li>Troubleshoot authoring, rendering, workflow, and replication issues in AEM.</li>
<li>Coordinate with development teams to resolve component or template defects.</li>
<li>Track and manage issues through JIRA, ServiceNow, or similar platforms.</li>
</ul>
<p><strong>Continuous improvement</strong></p>
<ul>
<li>Identify opportunities to improve authoring efficiency, governance, and publishing workflows.</li>
<li>Drive process optimization and operational scalability.</li>
<li>Stay current with Adobe Experience Cloud updates, AEM enhancements, and digital content best practices.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>6+ years of experience in web content management and digital publishing.</li>
<li>4+ years of hands-on experience with Adobe Experience Manager (AEM) Sites and Assets.</li>
<li>2+ years in a senior, lead, or managerial role overseeing content operations or content teams.</li>
<li>Proven experience managing enterprise content across multi-site, multi-market, and multilingual environments.</li>
<li>Experience working in Agile/Scrum environments and collaborating with cross-functional teams.</li>
</ul>
<h4>Core technical requirements</h4>
<p><strong>AEM platform expertise</strong></p>
<ul>
<li>Strong hands-on experience with:
<ul>
<li>AEM Sites authoring</li>
<li>Components and dialogs</li>
<li>Editable templates</li>
<li>Content policies</li>
<li>Content fragments</li>
<li>Experience fragments</li>
</ul>
</li>
<li>Strong experience with AEM Assets (DAM), including:
<ul>
<li>Asset uploads</li>
<li>Metadata management</li>
<li>Renditions</li>
<li>Folder governance</li>
</ul>
</li>
<li>Experience using AEM Multi Site Manager (MSM):
<ul>
<li>Live copies</li>
<li>Rollouts</li>
<li>Language copies</li>
<li>Inheritance management</li>
</ul>
</li>
<li>Experience managing AEM workflows for approvals, replication, and scheduling.</li>
<li>Familiarity with AEM as a Cloud Service is strongly preferred.</li>
</ul>
<p><strong>Content strategy & governance</strong></p>
<ul>
<li>Experience defining:
<ul>
<li>Authoring standards</li>
<li>Editorial workflows</li>
<li>Style guides</li>
<li>Governance models</li>
<li>Component usage guidelines</li>
</ul>
</li>
<li>Experience managing:
<ul>
<li>Editorial calendars</li>
<li>Release planning</li>
<li>Content prioritization</li>
<li>Translation coordination</li>
</ul>
</li>
<li>Experience supporting multilingual and RTL content operations.</li>
</ul>
<p><strong>Technical foundation</strong></p>
<ul>
<li>Working knowledge of HTML and CSS for content troubleshooting and formatting.</li>
<li>Understanding of:
<ul>
<li>SEO fundamentals</li>
<li>Structured metadata</li>
<li>URL hierarchy</li>
<li>On-page optimization</li>
</ul>
</li>
<li>Understanding of WCAG 2.1 AA accessibility standards.</li>
<li>Familiarity with image and media optimization for web delivery.</li>
</ul>
<p><strong>Tools & collaboration</strong></p>
<ul>
<li>Experience with:
<ul>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>Similar workflow/documentation tools</li>
</ul>
</li>
<li>Familiarity with Adobe Analytics or Google Analytics.</li>
<li>Strong communication and stakeholder management capabilities.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Adobe Certified Professional or Expert — AEM Sites Business Practitioner.</li>
<li>Experience with:
<ul>
<li>Adobe Target</li>
<li>Tealium</li>
<li>Personalization workflows</li>
<li>Product Information Management (PIM) systems</li>
</ul>
</li>
<li>Familiarity with:
<ul>
<li>Sitecore</li>
<li>Optimizely</li>
<li>Contentful</li>
<li>Storyblok</li>
</ul>
</li>
<li>Understanding of Headless CMS architectures and AEM Content Services.</li>
<li>Background in digital marketing, UX, or web design.</li>
<li>Arabic language reading ability for RTL content QA.</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Strong leadership and mentoring abilities.</li>
<li>Excellent communication and stakeholder management skills.</li>
<li>High attention to detail and commitment to content quality.</li>
<li>Ability to manage multiple priorities and parallel workstreams.</li>
<li>Strong analytical and problem-solving mindset.</li>
<li>Proactive approach to process improvement and operational efficiency.</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>
<p><h4>Description</h4>
<p><strong>Robusta Technology Group (RTG)</strong> is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking an experienced Senior CMS Manager with strong expertise in Adobe Experience Manager (AEM) to lead end-to-end digital content operations across enterprise websites and digital platforms. This role combines hands-on AEM authoring experience with operational leadership, governance, publishing management, stakeholder coordination, and team mentorship.</p>
<p>The ideal candidate will oversee multi-site and multilingual content delivery, define authoring standards and workflows, manage publishing operations, and ensure high-quality, accessible, and SEO-optimized digital experiences. The Senior CMS Manager will serve as the primary liaison between content, marketing, design, development, QA, and product teams.</p>
<h4>Role responsibilities</h4>
<p><strong>Content operations leadership</strong></p>
<ul>
<li>Own day-to-day content operations across AEM-managed websites and digital platforms.</li>
<li>Plan, prioritize, and oversee content publishing activities across multiple markets, brands, and languages.</li>
<li>Manage content delivery timelines and coordinate publishing schedules with cross-functional teams.</li>
</ul>
<p><strong>Authoring standards & governance</strong></p>
<ul>
<li>Define and maintain authoring standards, content governance processes, and editorial workflows.</li>
<li>Establish best practices for:
<ul>
<li>Component usage</li>
<li>Template structure</li>
<li>Content consistency</li>
<li>Metadata standards</li>
<li>Publishing approvals</li>
<li>Version control</li>
</ul>
</li>
<li>Ensure adherence to brand guidelines and content quality standards.</li>
</ul>
<p><strong>Hands-on AEM authoring</strong></p>
<ul>
<li>Create, edit, manage, and publish content using Adobe Experience Manager (AEM) Sites.</li>
<li>Configure and manage:
<ul>
<li>Pages</li>
<li>Components</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
<li>Content policies</li>
</ul>
</li>
<li>Support business users and content teams with authoring guidance and troubleshooting.</li>
</ul>
<p><strong>Multi-site & multilingual management</strong></p>
<ul>
<li>Manage multi-site content operations using AEM Multi Site Manager (MSM).</li>
<li>Oversee:
<ul>
<li>Live copies</li>
<li>Language copies</li>
<li>Rollouts</li>
<li>Inheritance management</li>
</ul>
</li>
<li>Coordinate localization and translation workflows across regional and multilingual sites, including RTL content support.</li>
</ul>
<p><strong>Digital asset management (DAM)</strong></p>
<ul>
<li>Manage digital assets within AEM Assets (DAM).</li>
<li>Oversee:
<ul>
<li>Asset uploads</li>
<li>Metadata tagging</li>
<li>Folder structures</li>
<li>Renditions</li>
<li>Asset governance</li>
</ul>
</li>
<li>Ensure asset consistency, organization, and optimization across digital channels.</li>
</ul>
<p><strong>Workflow & publishing management</strong></p>
<ul>
<li>Manage AEM workflows for:
<ul>
<li>Content review</li>
<li>Approval processes</li>
<li>Scheduling</li>
<li>Replication</li>
<li>Publishing</li>
</ul>
</li>
<li>Coordinate release cycles with development, QA, and business stakeholders.</li>
<li>Monitor publishing health and resolve replication or rendering issues.</li>
</ul>
<p><strong>Quality assurance & UAT</strong></p>
<ul>
<li>Lead content quality assurance before go-live.</li>
<li>Review pages for:
<ul>
<li>Content accuracy</li>
<li>Brand compliance</li>
<li>Accessibility</li>
<li>SEO readiness</li>
<li>Responsive rendering</li>
<li>Broken links</li>
</ul>
</li>
<li>Coordinate User Acceptance Testing (UAT) for new components, templates, and platform enhancements.</li>
</ul>
<p><strong>Team leadership & mentoring</strong></p>
<ul>
<li>Mentor junior content authors and CMS specialists.</li>
<li>Conduct onboarding and training sessions for AEM authoring and publishing workflows.</li>
<li>Review content work and provide constructive feedback and process guidance.</li>
</ul>
<p><strong>Stakeholder coordination</strong></p>
<ul>
<li>Act as the primary point of contact between marketing, product, design, development, QA, and content teams.</li>
<li>Translate business requirements into scalable content authoring and publishing plans.</li>
<li>Facilitate communication and alignment across multiple stakeholders and workstreams.</li>
</ul>
<p><strong>SEO & accessibility oversight</strong></p>
<ul>
<li>Ensure all published content follows SEO best practices, including:
<ul>
<li>Metadata optimization</li>
<li>URL structures</li>
<li>Structured data</li>
<li>Internal linking</li>
</ul>
</li>
<li>Ensure compliance with WCAG 2.1 AA accessibility standards across all digital content.</li>
</ul>
<p><strong>Performance & analytics</strong></p>
<ul>
<li>Monitor content performance using tools such as Adobe Analytics or Google Analytics.</li>
<li>Analyze engagement and content effectiveness metrics.</li>
<li>Recommend content improvements based on analytics insights and user behavior.</li>
</ul>
<p><strong>Issue resolution & support</strong></p>
<ul>
<li>Troubleshoot authoring, rendering, workflow, and replication issues in AEM.</li>
<li>Coordinate with development teams to resolve component or template defects.</li>
<li>Track and manage issues through JIRA, ServiceNow, or similar platforms.</li>
</ul>
<p><strong>Continuous improvement</strong></p>
<ul>
<li>Identify opportunities to improve authoring efficiency, governance, and publishing workflows.</li>
<li>Drive process optimization and operational scalability.</li>
<li>Stay current with Adobe Experience Cloud updates, AEM enhancements, and digital content best practices.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>6+ years of experience in web content management and digital publishing.</li>
<li>4+ years of hands-on experience with Adobe Experience Manager (AEM) Sites and Assets.</li>
<li>2+ years in a senior, lead, or managerial role overseeing content operations or content teams.</li>
<li>Proven experience managing enterprise content across multi-site, multi-market, and multilingual environments.</li>
<li>Experience working in Agile/Scrum environments and collaborating with cross-functional teams.</li>
</ul>
<h4>Core technical requirements</h4>
<p><strong>AEM platform expertise</strong></p>
<ul>
<li>Strong hands-on experience with:
<ul>
<li>AEM Sites authoring</li>
<li>Components and dialogs</li>
<li>Editable templates</li>
<li>Content policies</li>
<li>Content fragments</li>
<li>Experience fragments</li>
</ul>
</li>
<li>Strong experience with AEM Assets (DAM), including:
<ul>
<li>Asset uploads</li>
<li>Metadata management</li>
<li>Renditions</li>
<li>Folder governance</li>
</ul>
</li>
<li>Experience using AEM Multi Site Manager (MSM):
<ul>
<li>Live copies</li>
<li>Rollouts</li>
<li>Language copies</li>
<li>Inheritance management</li>
</ul>
</li>
<li>Experience managing AEM workflows for approvals, replication, and scheduling.</li>
<li>Familiarity with AEM as a Cloud Service is strongly preferred.</li>
</ul>
<p><strong>Content strategy & governance</strong></p>
<ul>
<li>Experience defining:
<ul>
<li>Authoring standards</li>
<li>Editorial workflows</li>
<li>Style guides</li>
<li>Governance models</li>
<li>Component usage guidelines</li>
</ul>
</li>
<li>Experience managing:
<ul>
<li>Editorial calendars</li>
<li>Release planning</li>
<li>Content prioritization</li>
<li>Translation coordination</li>
</ul>
</li>
<li>Experience supporting multilingual and RTL content operations.</li>
</ul>
<p><strong>Technical foundation</strong></p>
<ul>
<li>Working knowledge of HTML and CSS for content troubleshooting and formatting.</li>
<li>Understanding of:
<ul>
<li>SEO fundamentals</li>
<li>Structured metadata</li>
<li>URL hierarchy</li>
<li>On-page optimization</li>
</ul>
</li>
<li>Understanding of WCAG 2.1 AA accessibility standards.</li>
<li>Familiarity with image and media optimization for web delivery.</li>
</ul>
<p><strong>Tools & collaboration</strong></p>
<ul>
<li>Experience with:
<ul>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>Similar workflow/documentation tools</li>
</ul>
</li>
<li>Familiarity with Adobe Analytics or Google Analytics.</li>
<li>Strong communication and stakeholder management capabilities.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Adobe Certified Professional or Expert — AEM Sites Business Practitioner.</li>
<li>Experience with:
<ul>
<li>Adobe Target</li>
<li>Tealium</li>
<li>Personalization workflows</li>
<li>Product Information Management (PIM) systems</li>
</ul>
</li>
<li>Familiarity with:
<ul>
<li>Sitecore</li>
<li>Optimizely</li>
<li>Contentful</li>
<li>Storyblok</li>
</ul>
</li>
<li>Understanding of Headless CMS architectures and AEM Content Services.</li>
<li>Background in digital marketing, UX, or web design.</li>
<li>Arabic language reading ability for RTL content QA.</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Strong leadership and mentoring abilities.</li>
<li>Excellent communication and stakeholder management skills.</li>
<li>High attention to detail and commitment to content quality.</li>
<li>Ability to manage multiple priorities and parallel workstreams.</li>
<li>Strong analytical and problem-solving mindset.</li>
<li>Proactive approach to process improvement and operational efficiency.</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem.<br> RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains.<br> In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.<br> Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group.<br> With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market.<br> Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.<br> Job Overview We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities.<br> The ideal candidate will have deep expertise in omnichannel campaign execution, customer journey orchestration, data-driven marketing strategies, and advanced Salesforce ecosystem integrations.<br> This role requires both strategic thinking and hands-on technical execution to deliver scalable and personalized customer experiences.<br> Role Responsibilities Platform Management & Solution Design Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities.<br> Design scalable marketing automation architectures aligned with business and customer engagement goals.<br> Configure and manage core SFMC modules such as: Journey Builder Email Studio Automation Studio Mobile Studio Advertising Studio Data Cloud integrations Personalization and AI-driven capabilities Campaign Management Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels.<br> Build and maintain customer journeys with advanced segmentation and personalization strategies.<br> Ensure campaign delivery accuracy, quality assurance, and performance tracking.<br> Data & Integration Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms.<br> Manage data extensions, SQL queries, automations, and audience segmentation.<br> Support real-time data synchronization and customer lifecycle management.<br> Technical Development Develop dynamic and personalized content using: AMPscript SSJS HTML/CSS SQL Build reusable templates, automation workflows, and scalable campaign frameworks.<br> Troubleshoot platform issues and optimize system performance.<br> Analytics & Optimization Monitor campaign KPIs and customer engagement metrics.<br> Generate insights and recommendations to improve conversion, retention, and customer experience.<br> Support A/B testing, reporting dashboards, and marketing performance analysis.<br> Leadership & Collaboration Collaborate with marketing, CRM, sales, analytics, and technology teams.<br> Mentor junior team members and provide SFMC best practice guidance.<br> Participate in solution architecture discussions and stakeholder workshops.<br> Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.<br> 5+ years of hands-on experience with Salesforce Marketing Cloud.<br> Strong experience with Marketing Cloud Next capabilities and modern customer engagement platforms.<br> Proven expertise in: Journey Builder Automation Studio Email Studio SQL AMPscript API integrations Experience integrating SFMC with Salesforce CRM/Data Cloud/CDP solutions.<br> Strong understanding of customer lifecycle marketing and omnichannel strategies.<br> Excellent analytical, troubleshooting, and communication skills.<br></span> </div>
<p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. The Role: The Arts Manager will implement activities in country delivered through one or both of the Arts global programmes: Arts in Action and Creative Growth. They may work with a small team in country and manage sector partner and stakeholder relationships. They will also build relationships and work closely with their peers in other countries and across the global arts network, often collaborating on global programmes Main Accountabilities but not limited to the following: Sector/subject expertise * Uses their own knowledge of the country s arts and creative industries, intelligence and insight from other sector partners, to support the implementation of global arts programmes that meet the specific needs of the country while also providing value to UK arts and creative industry organisations. * Through ongoing relationships with Global arts colleagues, builds and maintains good understanding of UK arts and creative industry sector priorities. * Identifies opportunities for the UK Arts sector to work in and collaborate with peers in country Leadership & management * Provides specialist input and design to help ensure activities under the Arts global programmes are relevant to the Arts and creative industry sectors in country. * Actively collaborates with colleagues in Arts global teams on programmes. * Manages Arts activities day-to-day ensuring global standards on programme and contract management are achieved. * Actively works to mainstream EDI and become anti-racist in our cultures and practices within our organisation and in our programmes. Strategy and/or planning * Contributes to planning process for country arts portfolio within region * Develops and nurtures internal relationships to ensure strategic objectives are aligned, understood and achieved * Considers the role of digital products, services and channels in optimising the impact and sustainability of the portfolio, working with regional marketing and digital colleagues. Relationship & Stakeholders * Maintains partner relationships relevant to the Arts, and wider cultural sectors, to maintain a strong understanding of relevant themes and issues in the arts and creative industries. * Builds and maintains a broad, diverse and dynamic network of key creative and cultural sector representatives in country. Brand and market positioning * Promotes the diversity of the UK arts and creative industries sector in country * Ensures British Council s value proposition and support to the UK arts sector in country is clear and communicated and that our reputation for quality and as a valued not-for-profit partner remains high and contributes to our mission. * Contributes to the development of internal and external communications materials to highlight impactful stories from the country Arts portfolio Programme management * Manages finances of small projects and activities in the Arts portfolio and will flag up issues promptly * Manages issues with internal and external partners and stakeholders and escalates them when necessary * Holds delivery partners, team members and consultants to account for agreed deliverables Role specific knowledge and experience: Essential: * Good knowledge and understanding of current trends and practices in at least one sector of the arts and creative industries in the country * Experience of working on national arts/ creative industry projects +Language Requirements: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. Desirable: * Understanding and appreciation of current arts trends and practices in the UK * Experience of working on international arts projects Closing Date: Applications will close on 12 August 2026 at 21:59 UK Time You must have the legal right to work in Jordan at the time of application. Important Information: * Business unit: Cultural Engagement * Pay Band: 6 * Gross salary: JOD 1 002 * Country/Location: Amman, Jordan * Contract Type: Two (2) Years Fixed Term Requirements: Please note that candidates must have the pre-existing, legal right to work in Jordan. Mobility / relocation / visa sponsoring support will not be provided. British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email EMAIL_ADDRESS</p><p><strong>Desired Candidate Profile</strong></p><p>Role specific knowledge and experience: Essential: * Good knowledge and understanding of current trends and practices in at least one sector of the arts and creative industries in the country * Experience of working on national arts/ creative industry projects +Language Requirements: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. Desirable: * Understanding and appreciation of current arts trends and practices in the UK * Experience of working on international arts projects</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. Now, and for the future. Program / Department Summary Mercy Corps implements a diverse portfolio of humanitarian and development programming across the Middle East in response to acute crises and protracted vulnerabilities. Under a newly established Multi-Country Office (MCO) structure, Mercy Corps oversees programming across Syria, Jordan, and Yemen, with enhanced regional coordination, efficiency, and strategic alignment. This role supports the implementation of Mercy Corps global ten-year strategy, Pathway to Possibility, which focuses on achieving resilient, inclusive, and sustainable outcomes across food security, water security, economic opportunity, and peace and good governance. The strategy is grounded in organizational commitments to being climate-smart, evidence-driven, locally led, innovative, and safe, diverse, and inclusive. General Position Summary The Senior Business Development and Grants Manager leads and directly manages all business development, pre-positioning, and grants functions across the MCO portfolio covering Syria, Jordan, and Yemen. Based in Amman, the role leads multi-country resource mobilization efforts, ensuring high-quality donor engagement, competitive proposal development, and effective grants lifecycle management. The position has direct line management responsibility for a Reporting Officer and provides strong leadership, guidance, and coordination to country-level teams engaged in program development and donor compliance. The role reports to the MCO Portfolio Director and works in close collaboration with Country Managers, Program Teams, Regional Award Management, Business Development and Technical teams. Essential Job Responsibilities STRATEGIC LEADERSHIP, MANAGEMENT, AND COORDINATION • Provide overall leadership and strategic direction for program development, business development, and grants management across Syria, Jordan, and Yemen, in line with Mercy Corps Program Management at Mercy Corps (PM@MC) standards and Pathway to Possibility strategic objectives. • Directly manage, mentor, and support the Reporting Officer, ensuring clear objectives, regular performance management, coaching, and professional development. • Strengthen harmonization, consistency, and quality of program development and grants practices across Syria, Jordan, and Yemen. PRE-POSITIONING, DONOR ENGAGEMENT, AND EXTERNAL REPRESENTATION • Lead and oversee strategic pre-positioning efforts across the MCO, ensuring alignment with country strategies, regional priorities, and Mercy Corps global outcomes framework. • Systematically map, track, and analyze donor priorities, funding trends, and competitive intelligence across sectors and geographies. • Maintain and strengthen relationships with a diverse range of donors, including traditional institutional donors, private donors, foundations, and emerging financing partners, in coordination with regional and HQ teams. • Demonstrate willingness to expand knowledge and expertise related to development finance and non-traditional funding mechanisms in support of diversified resource mobilization. • Proactively support the MCO Portfolio Director and Country Managers in external representation, including preparation for and participation in donor meetings, partner engagements, and other stakeholder forums. • Guide the development of unsolicited concepts and donor engagement materials in partnership with the MCO Portfolio Director, Country Managers, regional Business Development teams, and HQ counterparts. PROPOSAL DEVELOPMENT AND RESOURCE MOBILIZATION • Oversee and lead go/no-go decision-making processes for new funding opportunities across the MCO portfolio. • Provide strategic and technical leadership to ensure the development of high-quality, competitive concept notes and proposals. • Ensure the systematic use of evidence-based products, learning, and analysis to inform program design and value propositions in close collaboration with MCO and country staff as appropriate. • Coordinate multi-country, cross-border and cross-functional proposal development processes involving Programs, Finance, Operations, Technical Advisors, Evidence & Learning teams, and HQ. • Ensure proposals are operationally feasible, risk-informed, and financially sound, with budgets that accurately reflect the cost of doing business and donor compliance requirements. • Lead or support proposal revisions, negotiations, and program modifications in response to donor feedback or contextual changes. • Promote learning and continuous improvement through after-action reviews and documentation of proposal development lessons learned. GRANTS OVERSIGHT, REPORTING, AND COMPLIANCE • Provide strategic oversight of grants management systems and processes to ensure compliance with donor regulations, Mercy Corps policies, and PM@MC minimum standards. • Ensure timely, accurate, and high-quality donor reporting across the Syria, Jordan, and Yemen portfolio, supporting program teams and the Reporting Officer to meet contractual obligations. • Oversee reporting trackers, internal review workflows, and coordination with HQ, regional teams, and donors, with day-to-day support from the Reporting Officer. • Support program teams in responding to donor information requests, audits, and amendments. • Ensure effective grant kick-off, review, and close-out processes are conducted and documented in line with Mercy Corps requirements. PROGRAM LEARNING, EVIDENCE, AND KNOWLEDGE MANAGEMENT • Champion the integration of learning, evidence, and adaptive management into program development and grants processes. • Work closely with the MCO program and Evidence & Learning staff to ensure evidence, research findings, evaluations, and learning products are strategically leveraged to strengthen donor engagement and proposal quality. • Promote consistent use of tools, templates, and systems across Syria, Jordan, and Yemen to strengthen institutional knowledge and continuity. SAFEGUARDING RESPONSIBILITIES • Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Knowledge and Experience • Bachelor s degree in a relevant field required; Master s degree in International Development, Humanitarian Assistance, or a related field preferred. • Minimum of 5-6 years of progressive experience in business development, grants management, proposal development, and donor compliance. • Demonstrated leadership and people management experience, preferably in multi-country or matrixed structures. • Strong familiarity with institutional donors (e.g., ECHO, FCDO, EU, SDC, GIZ,), private donors, and donor compliance requirements. • Knowledge or prior experience with DFIs and in development finance is a strong advantage. • Excellent written and verbal communication skills in English. • Proven ability to manage complex processes, meet deadlines, and coordinate across diverse teams. • Strong contextual knowledge of the Middle East region preferred. Success Factors The successful candidate will be a proactive leader with strong judgment, excellent organizational skills, and a passion for high-quality humanitarian and development programming. They will be comfortable operating in complex, fast-changing environments and able to balance strategic thinking with hands-on support. Strong interpersonal skills, attention to detail, and commitment to accountability and learning are essential.</p><p></p></section>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a <strong>PFL Team Leader at</strong> the <strong>SYJ Protection Department</strong><strong> based in Amman, Jordan.</strong></p>
<p>The SYJ Protection of family links Field Officer 3 (PFL Field Officer 3) supports the implementation and monitoring of ICRC PFL activities set by the Syria delegation for the Syria Support Office (SYJ) based in Amman. SYJ plays the role of a Protection back office for the Syria delegation.</p>
<p><strong>___________________________________________________________________________________________</strong></p>
<p><strong><u>General duties</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Always respects and observes staff regulations and security rules</li>
<li>Always professionally represent the ICRC</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary, and most often for other tasks of the SYJ unit</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p>In line with existing working procedures, and institutional guidelines, the PFL Field Officer 3:</p>
<ul>
<li>Under the supervision of the Head of SYJ and in line with established workflows; ensures that proper individual follow-up of cases is provided, by communicating with other ICRC structures, the sub-delegations in Syria, and National Societies for all STM PFL-related individual requests and caseload revision analysis and leads the work of their team for this purpose.</li>
<li>Supports the Head of SYJ in the implementation of protection activities in Syria in line with existing PFL guidelines and working procedures and ensures proper supervision and timely management of all PFL requests (including F/FF, AoA/TC, non-indexed cases, missing caseload, etc.) attributed from the STM inbox (dam_tracing_services) as well as demands for analysis.</li>
<li>Provides Backoffice support to the protection team in Syria related to any PFL question raised (collections of requests, establishment of lists, follow up on “to-dos”, transmission of documents/cases, analysis etc.).</li>
<li>Is responsible to attribute tasks and caseloads to their team and takes concretely part in the treatment of complex cases directly (approx. 20% of the daily treatment of cases), especially when it involves coordination with other colleagues from other sections/ departments/ Syria.</li>
<li>Is the PFL counterpart of the Data Manager in charge of the files h/she supervises for any question related to data processes; the tools and transmission of information.</li>
<li>Filters and summarizes weekly all issues and questions to be addressed regarding the daily business to report to the Head of SYJ and shares further when relevant.</li>
<li>Censors and processes Red Cross Messages and enter them in the ICRC SYJ Tracking Tool, and flags patterns/inconsistencies to the Head of SYJ.</li>
<li>Ensures data entry and quality control of PFL cases managed by their team (incoming/outgoing).</li>
<li>Ensures team’s adherence to PROT6 procedures and workflows. Any required interpretation/ doubt on its application must be escalated and mitigated with the Head of SYJ.</li>
<li>Ensures that their own entries in the Tracking Tool corresponds and mirror the necessary data in the PROT6, as well in the physical individual files, according to the predefined standards (DATA).</li>
<li>Is the Focal Point for analysing and prioritizing the caseloads to be addressed by their team in line with the objectives of concerned departments (under the lead of DAM) to, ultimately, enable the Head of SYJ and the Coordination in DAM to set up PFL/Missing priorities.</li>
<li>Contributes to supervise the B2 positions in the Unit for the daily management of the STM, the treatment of AoAs/RCMs/Notifications/Attestations/TCs, cases to be analysed and all referrals, when needed.</li>
<li>Performs regular follow-up of individual specific cases with the National Societies and ICRC delegations and structures for related individual requests whenever complex cases arise and require their expertise (under the supervision of the Head of SYS when relevant),</li>
<li>Ensures the sustainability of the work among the team members and the coordination with the staff of other teams.</li>
<li>Delivers briefing and ensures onboarding to staff involved upon Head of SYJ demand and in cooperation with other team leaders.</li>
<li>Recruit SYJ team members when needed, under the supervision of the Head of SYJ.</li>
<li>Ensures the mobilization of their team when SYJ collective efforts are requested under pressure to treat other unit’s files.</li>
<li>Keeps abreast of the political developments in Syria and monitors and documents Syria PFL and missing person files related topics, as per Caseload Revision and Analysis tasks, in line with DAM requests.</li>
<li>Undertakes archiving tasks in line with standard procedures.</li>
<li>Supports the post- and pre-visit preparations of the field teams in Syria PFL wise.</li>
<li>Translates/interprets upon request for SYJ.</li>
<li>Contributes to reporting and the collection of statistical data.</li>
<li>Carries out administrative tasks relating to the follow-up of PFL activities.</li>
<li>Carries out additional tasks relating to PFL/Missing in Syria and supports other tasks of the SYS-SYJ workload on demand of the Head of Unit.</li>
</ul>
<p><strong><u>PEOPLE MANAGEMENT RESPONSIBILITIES </u></strong></p>
<ul>
<li>S/he manages, coordinates, coaches, and monitors a team of 1 to 5 PFL Field Officers to conduct daily PFL activities spanning from quality control to addressing, sharing and reporting on PFL cases with a large number of National Societies/ICRC Delegations (= Family Links Network).</li>
<li>Understands and supervises the Performance Management & Development (PMD) activities for the assigned team.</li>
<li>Makes sure that deadlines for the PMD cycle are met.</li>
<li>Engages in ongoing and continuous feedback and support, for employees directly supervised.</li>
<li>Organizes regular meetings with the Head of SYJ.</li>
<li>Organizes, along with the Head of SYJ, regular meetings within the assigned team to ensure optimal coordination of the work and proper flow of information.</li>
<li>Plans and coordinates the annual leave of the field officers under their supervision ensuring continuity of the operations throughout the year and making sure that there are no outstanding holiday balances at the end of the year.</li>
<li>Coordinates and supports the employees under their supervision in their personal development by coaching and advising them on internal and external training and development possibilities.</li>
</ul>
<p><strong><u>EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED </u></strong></p>
<ul>
<li>University degree or equivalent in law, social science, international relations or related field.</li>
<li>6 to 9 years of experience working in humanitarian organizations or with a client-focused organization</li>
<li>Experience in RFL/tracing or Protection is a strong asset.</li>
<li>Experience with the ICRC, the International Federation, or a National Society is an asset.</li>
<li>Staff management experience</li>
<li>Ability to communicate empathically with affected populations.</li>
<li>Excellent command (spoken and written) of English and Arabic (Turkish, Kurdish or French an asset).</li>
<li>Advanced computer skills, including Microsoft Office suite, SharePoint.</li>
<li>Proven technical skills in CRM and/or PROT 6 is an asset.</li>
<li>Strong analytical abilities with a keen attention to detail.</li>
<li>Case management and data management is a strong asset</li>
</ul>
<p><br>
<strong><u>COMPETENCIES</u></strong></p>
<ul>
<li>PFL - policies, frameworks, guidelines and procedures</li>
<li>Planning and Organizing</li>
<li>Emotional Intelligence</li>
<li>Coaching and mentoring</li>
<li>Analytical thinking</li>
<li>Humanitarian search methods and process</li>
<li>Case Management in Protection</li>
<li>Usage of Data in Protection</li>
<li>Accountability to affected populations (Do no harm)</li>
</ul>
<p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: <strong>26<sup>th</sup> August 2026</strong> the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before <strong>26<sup>th</sup> August 2026</strong></li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a resume in English will be considered.</li>
<li>Salary range between 1 ,737 – 2,086 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants</strong>. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<h2>RECRUITMENT NOTICE</h2>
<h3>INTERNAL & EXTERNAL</h3>
<p >The French section of Médecins Sans Frontières is recruiting for its project in <strong>Amman</strong></p>
<h1> Social Worker Full Time contract</h1>
<h3>CONTEXT</h3>
<p >Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <strong>For more information, visit our Arabic website</strong>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u>.</u></p>
<p >Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p>
<p >Médecins Sans Frontières Reconstructive Surgery program and the Country Office in Amman are seeking a <strong>(1) Social Worker for a Full-Time contract.</strong></p>
<p><strong>Dimension of post</strong></p>
<p>Reconstructive Surgery Hospital with an average of 520 admissions per year, over 1000 surgeries annually, 50 surgical beds and 69 rehabilitation beds, 2 OTs for orthopedic, maxillo-facial and plastic reconstructive surgeries, OPD with an average 550 consultations / month, physiotherapy and psychosocial department, and Antimicrobial Resistance activity (Stewardship, IPC and Micro laboratory) within the hospital.</p>
<h3>SCOPE OF RESPONSIBILITIES</h3>
<p>Carry out all activities aimed at addressing individuals’ social critical needs (related to assistance and/or protection), promoting their overall well-being and autonomy through social support, and strengthening com-munity-based social interventions (depending on the scope of the social work component in the project). These activities should consider the social determinants of health to ensure a holistic approach to people’s needs and to uphold the well-being, safety, agency and dignity of MSF patients.</p>
<h3>ACCOUNTABILITIES</h3>
<ul>
<li>Conduct social assessments of service users’ situation to identify vulnerabilities and social critical needs including legal, protection, shelter/housing, financial/vocational, food security, and access to other critical services beyond the project scope.</li>
<li>Support the provision of holistic care to service users, by actively coordinating with the other members of the MSF multidisciplinary team (especially medical and MHPSS).</li>
<li>Provide direct social support interventions to service users, facilitate safe referrals to vetted external services/actors to address social critical needs identified during assessment (assistance and protection), and ensure tailored follow up.</li>
<li>Under the supervision of the line manager, contribute to the mapping and regular updating of formal and informal support services (incl. existing community resources). Contribute to assessing quality and safety of existing support services, as well as the identification of gaps.</li>
<li>Flag any changes to vulnerabilities or patterns identified during social assessments to Social Worker Supervisor as well as concerns over the quality or gaps of support services supporting potential advocacy efforts to hospital director.</li>
<li>Participate in the development and adaptation of tools and other material needed for the job.</li>
<li>Collect and record data, statistics and files in a timely manner and according to the data protection policy, MSF ethical guidelines and legal standards.</li>
<li>Under the supervision of the line manager, ensure close collaboration with medical teams, Mental Health and Psychosocial Support (MHPSS), Health Promotion and Community Engagement (HPCE) and Humanitarian Affairs & Advocacy teams to foster a multidisciplinary approach.</li>
</ul>
<p> <strong>1. Case management:</strong> addressing social critical needs of service users including protection and assistance</p>
<ul>
<li>According to eligibility criteria, receive individuals and assess their situation performing thorough assessments of cases to identify vulnerabilities and social critical needs.</li>
<li>Perform risk assessment for individuals.</li>
<li>Develop an intervention plan together with the person of concern.</li>
<li>According to the project’s intervention criteria and with the person’s consent, provide individuals with direct assistance or referrals according to pre-established safe referral pathways.</li>
<li>In collaboration with the hospital director and social work supervisor, create and maintain safe supportive networks with institutional and external actors for referrals.</li>
<li>Under the supervision of the Social Worker Supervisor, contribute to the definition and the internal dissemination of criteria for detection of individuals with social critical needs.</li>
<li>Ensure follow up of the case and conclude with case closure.</li>
<li>Initiate and/or take active part to multidisciplinary discussions with the relevant medical and mental health care providers.</li>
<li>Enhance two-way communication and patient agency: ensure the active participation of patients in the decision regarding their health and social situation.</li>
<li>Manage complex or sensitive cases under the supervision of the social work supervisor and the hospital director and in collaboration with other relevant staff members involved and contribute to the definition of the best approach to address the individuals’ needs while considering risk and protective factors.</li>
</ul>
<p><strong>2. Social support (as part of multidisciplinary efforts):</strong></p>
<ul>
<li>Contribute to the creation of a safe, dignified and confidential care environment within the MSF facility, fostering the promotion of patient’s information, rights and participation, accessibility to feedback and complaints mechanism, in line with Safeguarding efforts.</li>
<li>Actively promote and contribute to overall patient wellbeing while receiving care.</li>
<li>Assess and address patients’ care-taking needs.</li>
<li>Collect comments and feedback from service users, patients and caregivers and address them or escalate them to the relevant manager.</li>
</ul>
<h3>MSF Section/Context Specific Accountabilities</h3>
<ul>
<li>Contribution to Educational program</li>
</ul>
<ul >
<li>Facilitate administrative processes for registration (physical or online), particularly for Gaza patients, to ensure continuity of education.</li>
<li>Support the Social Worker Supervisor in facilitating and arranging with the other NGOs, external partners and authorities the educational resources needed, volunteer educators, and study spaces for high school students to support the patients.</li>
</ul>
<ul>
<li>When required, follow up with patients discharged to hotels to monitor their well-being, safety, and living conditions, and ensure their basic needs are met, reporting any concerns to the supervisor.</li>
<li>In coordination with the hospital director and under the guidance of the supervisor, implement and follow up on patient leave procedures, ensuring safety and security considerations for patients and caregivers, and keeping the supervisor informed</li>
<li>Contribute alongside the supervisor to the organization’s representation in stakeholder meetings (UN, NGOs, etc.), supporting networking and maintaining an updated database of humanitarian actors in Jordan.</li>
</ul>
<h3>PROFILE</h3>
<ul>
<li>Bachelor’s degree in social work (BSW) or other relevant degree in Social sciences, Psychology, law.</li>
<li>Two years minimum in a similar social job; (a social worker/case worker/ protection officer), managing complex cases with critical social needs (protection, psychosocial, sexual and gender-based violence, key populations etc.), carrying out community social services or social services in health facilities.</li>
<li>Experience with MSF or other NGOs, desirable.</li>
<li>Demonstrated understanding of and ability to navigate the national/local social wel-fare system.</li>
<li>Fluent in English and Arabic.</li>
<li>Required Competencies (Service Orientation, People-Centred Approach, Results and Quality Orientation; Teamwork and Cooperation; Behavioral Flexibility; Networking and building relationships; Cultural awareness and flexibility, Analytical skills)</li>
</ul>
<ul>
<li><strong>WORK LOCATION</strong>: Amman, at Al Mowasah hospital & Country Office, Shmeisani.</li>
</ul>
<p><strong> CONTRACT</strong>: 6 months on 100% contract, renewable, with 3 months’ trial period in the first contract.</p>
<p><strong> START DATE: </strong>August 2026</p>
<p >Interested applicants should submit their <strong>application in English </strong>containing curriculum vitae no later than <strong>14<sup>th</sup> July 2026</strong> to the <u>Akhtaboot website</u></p>
<h2>Only candidates meeting the requirements will be called through their addresses</h2>
<p >Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate having benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</p>
<p >Médecins Sans Frontières is committed to safeguarding and promoting the welfare of the people we serve and our staff. MSF has zero tolerance for sexual exploitation and abuse, harassment, and abuse of power. All selected candidates will be subject to reference checks.</p>
<p>The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.</p>
<p>The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.</p>
<p>All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation.</p>
<p><strong>Overall purpose of the role: </strong></p>
<p> </p>
<p>The <strong>Grants and Partnerships Coordinator</strong> is responsible for ensuring quality grants management and partnership processes throughout the project cycle, providing tools, guidance and coordination of the unit activities for the Iraq-Jordan country office, working in close collaboration with the programme and support teams in both countries. This includes overseeing reporting, donor compliance, alignment with DRC’s Project Cycle Management guidelines, and ensuring partner mapping, selection, vetting and additional assessment are conducted as per DRC policies and guidance. The Grants and Partnerships Coordinator also leads on new business developement initiatives as agreed with the HOP and the CD, and ensures technical supervision of the Specialists and Officers in the Grants and Partnerships team.</p>
<p> </p>
<p><strong>About job:</strong></p>
<p> </p>
<p>The individual will report directly to the <strong>Head of Programme</strong>. Your main duties and responsibilities will be:</p>
<p> </p>
<p> </p>
<ul>
<li><strong> Project Development and Coordination </strong>
<ul >
<li>Coordinate the development of concept notes and proposals in collaboration with technical coordinators, field staff, operations staff, and DRC HQ colleagues, ensuring alignment with DRC and donor strategies, priorities and requirements and DRC’s programme handbook guidelines.</li>
<li>Facilitate communication across departments (program, MEAL, finance, safety, logistics and procurement, and human resources) in drafting of proposals and budgets.</li>
<li>Ensure that kick-off, monthly PPMs and close-out meetings are held in a regular and timely manner to monitor project implementation and spending, ensure donor compliance, and identify and apply lessons learned.</li>
<li>Lead on grants management processes including modification requests</li>
<li>Support with the coordination and grants management of partnerships and consortia engagement</li>
<li>Support the HoP as needed in coordination of donor and TPM visits in collaboration with the team</li>
<li>Conduct visits to field locations as needed to monitor programme progress and ensure coherence with donor expectations and compliance requirements</li>
</ul>
</li>
</ul>
<p> </p>
<ul>
<li><strong> Resource Mobilization </strong>
<ul >
<li>Maintain up-to-date information on donor strategies, priorities and funding opportunities through the Donor Engagement Tracking Tools.</li>
<li>Support the CD, HOP and global NBD Advisor in planning for new business development initiatives, and lead the development of relevant materials (updating capacity statements, fact sheets, etc.)</li>
</ul>
</li>
<li> <strong>People Management </strong>
<ul >
<li>Support the recruitment of dedicated Partnerships and Grants staff as needed</li>
<li>Support the HoP in managing the partnerships and grants staff by providing technical support to the Specialists and Officers, including regular feedback, capacity building and guidance as necessary, as well as provide technical inputs to the formal performance management according to DRC systems.</li>
</ul>
</li>
</ul>
<p > </p>
<ul>
<li><strong> Reporting and Record Keeping</strong>
<ul >
<li>Oversee internal and external reporting, ensuring high-quality and timely reports meeting donor and DRC requirements</li>
<li>Support the development of project management tools for use by senior management for decision making, including consolidating regular internal programme progress reports based on input from programme managers and reporting on key programme highlights/issues.</li>
<li>Maintain the grants and report tracking system, including regular updating within DRC’s Grants Management System within Dynamics, to ensure all grant files are organized, up to date and well managed for planning and preparation of donor reports and project monitoring.</li>
<li>Ensure the relevant departments have adequate knowledge of and comply with donor requirements in terms of budget, asset and grants management.</li>
</ul>
</li>
</ul>
<p > </p>
<ul>
<li><strong>Partnerships Coordination</strong>
<ul >
<li>Support the HoP in the development and rollout of the partnership/localization strategy</li>
<li>Oversee the development/adaptation of partnership management tools, guidelines, and other resources as needed to effectively manage partnerships.</li>
<li>Improve partnership practices by periodically assessing DRC Jordan and Iraq partnership management approach considering both DRC and partners’ perspectives, capture lessons learned and best practices and make recommendations for improvement. </li>
<li>Responsible for ensuring partnership assessments and ensuring technical coordinators/support units are aware of tools and processes</li>
<li>Ensure SGAs are drafted, monitored, and followed up on a regular basis</li>
<li>Ensure that capacity-building activities for partners are conducted as needed/relevant, including training workshops and one-on-one mentoring of key partner staff on donor rules and regulations, reporting, grants management, and other relevant areas as needed.</li>
<li>Develop and strengthen relationships with local partners and DRC colleagues in order to maintain trust in DRC’s professional standard and quality of work among all stakeholders.</li>
</ul>
</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p><strong>About you</strong></p>
<p> </p>
<p>To be successful in this role we expect that you possess the following:</p>
<ul>
<li>Master’s degree in relevant field is preferred</li>
<li>At least three years of experience in a similar position that includes proposal development, reporting and grants management and partnership management.</li>
<li>Knowledge of key institutional donor regulations, procedures and requirements.</li>
<li>Proven ability to develop winning proposals for public and private-sector donors.</li>
<li>Strong networking, interpersonal and presentation skills.</li>
<li>Excellent organizational skills, with ability to determine priorities and pay attention to detail.</li>
<li>Ability to manage competing tasks and manage well under pressure</li>
<li>Ability to work in a multicultural context as a flexible and respectful team player.</li>
<li>High-level knowledge and practice with Word, Excel, Outlook, etc.</li>
<li>Ability to work with extremely tight deadlines and managing multiple tasks.</li>
<li>Excellent written and spoken English and Arabic is required.</li>
</ul>
<p> </p>
<p><strong>Desirable</strong></p>
<ul>
<li>Excellent interpersonal skills and demonstrated ability to establish effective and working relations with local staff and other stakeholders;</li>
<li>Previous experience in staff supervision</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>In this position, you are expected to demonstrate DRC’ five core competencies: </strong></p>
<p><strong>Striving for excellence: </strong>You focus on reaching results while ensuring an efficient process. </p>
<p><strong>Collaborating:</strong> You involve relevant parties and encourage feedback. </p>
<p><strong>Taking the lead:</strong> You take ownership and initiative while aiming for innovation. </p>
<p><strong>Communicating:</strong> You listen and speak effectively and honestly. </p>
<p><strong>Demonstrating integrity:</strong> You act in line with DRC’s vision and values. </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Application process</strong></p>
<p>All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. <strong>A</strong><strong>pplications sent by email will not be considered.</strong></p>
<p> </p>
<p><strong>Applications will be reviewed on a rolling basis. DRC reserves the right of conducting tests and interviews before the closing date, and can close the advertisement earlier in case of finding a suitable candidate.</strong></p>
<p> </p>
<p> </p>
<p><strong>Location: Amman.</strong></p>
<p><strong>Closing date for applications: 30-06-2026.</strong></p>
<p> </p>
<p>If you have questions or are facing problems with the online application process, please visit <a href="https://forms-hr.drc.dk/view.php?id=348161">drc.ngo/jobsupport</a>.</p>
<p>For further information about the Danish Refugee Council, please consult our website <a href="https://drc.ngo/">drc.ngo</a>.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and create high-quality presentations for real-world use cases.<br> In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).<br> We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.<br> A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.<br> Technical Skills (Essential) Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> English proficiency: Upper-intermediate (B2) or above (required) Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $45 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and create high-quality presentations for real-world use cases.<br> In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).<br> We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.<br> A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.<br> Technical Skills (Essential) Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> English proficiency: Upper-intermediate (B2) or above (required) Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $45 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>The position is located in the Office of the Special Envoy of the Secretary General for Yemen (OSESGY). The incumbent will be based in Amman, Jordan and will report to the Supply Officer in Sana’a.<br> Responsibilities<br>Within the limits of delegated authority, the Supply Officer will be responsible for performing the following duties: • Develops, reviews, monitors, assesses and manages technical contracts for the provision of support services. • Plans and prepares current cost estimates/budget implications and long-term forecasts of Organization’s requirements for machinery, equipment, tools, materials, services, supplies, food aid and utilities. • Monitors KPIs, designs business analytics reports for property, plant and equipment. Supervise asset management, property management and yearly financial report submission functions. • Initiates actions for disposal of items including preparing asset disposal plan, case preparation for write off in accordance with Financial rules and delegation of authority. • Undertakes market research and reviews best practices in contract development and adapts such practices to United Nation’s (UN) requirements. • Establishes and/or reviews mission requirements. Initiates actions to fulfill and control these requirements. • Conducts technical survey visits both in start-up phase and during implementation to plan and ensure most efficient use of resources. • Develops plans for redeployment of assets for intra and intra mission transfer when Missions are liquidated. • Ensures that accurate and complete accounting, reporting and internal control systems are functioning and that all relevant records are maintained. • Analyzes problems, audit and performance reports on mission activities and provides remedial action programmes where required. • Maintains accurate allocation and control of all equipment and stores received, stored and distributed by the mission. • Manages Central Warehouse Operations including complex transactions, Inventory corrections, reporting. • Prepares Receiving and Inspection (R & I) Reports for submission to Procurement Unit. • Monitors Third Party Agent procurement status. • Reviews, prepares, defends supply-related Headquarters Committee on Contracts (HCC) cases and initiates action to fulfill and control these requirements. • Provides guidance to or supervises new/junior staff. • Performs other duties as required.<br> Competencies<br>Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Match the audience; Demonstrates openness in sharing information and keeping people informed. Planning and Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments and adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently. Accountability: Takes ownership of all responsibilities and honours commitments; Delivers outputs for which one has responsibility within prescribed time, cost and quality standards; Operates in compliance with organizational regulations and rules; Supports subordinates, provides oversight and takes responsibility for delegated assignments; Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.<br> Education<br>High school diploma or equivalent is required.<br> Job - Specific Qualification<br>Technical or vocational certificates in business administration, public administration, engineering, law or other relevant field is required. <br> Work Experience<br>A minimum of ten (10) years of progressively responsible experience in supply services, property and asset management, logistics, engineering, project management or related area is required. The minimum years of relevant experience is reduced to five (5) years for candidates who possess a first-level university degree. Experience in Mission liquidation activities including developing PADP right through to the finalization of the ADP is required. Advanced working skills in SAP ERP (Umoja ECC) and Umoja Business Analytics (BA) is required. Experience in Supply, Asset, Property, and Inventory management in International Organizations is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview or informal interview.<br> Special Notice<br>• This position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonisation of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialised agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is within ESCWA Technology Centre (ETC) located in Amman of the United Nations Economic and Social Commission for Western Asia (ESCWA - unescwa.org). The Programme Management Assistant reports directly to ETC Chief.</p><p>Within limits of delegated authority and depending on location, the Programme Assistant may be responsible for the following duties: (These duties are generic, and may not be performed by all Programme Assistants.)</p><ul><li>Assists in the coordination of programme/project planning and preparation work for, typically, a medium-size and complex component of the departmental programme/project initiatives including the Arab SMEs Summit (ASMES); monitors status of programme/project proposals and receipt of relevant documentation for review and approval.</li><li>Compiles, summarizes, and presents basic information/data on specific programmes/project and related topics or issues.</li><li>Reviews project documents, especially cost plans/budgets, for completeness and compliance with relevant rules and procedures prior to submission for final approval and signature; identifies inconsistencies; distributes project documents to relevant parties upon approval.</li><li>Reviews budget revisions; verifies availability of funds; ensures necessary approval and entry in computerized budget system.</li><li>Serves as focal point for administrative coordination of programme/project implementation activities, involving extensive liaison with a diverse organizational units to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, e.g. recruitment and appointment of personnel, travel arrangements, training/study tours, authorization of payments, disbursement of funds, procurement of equipment and services, etc.</li><li>Compiles, summarizes and enters data on project delivery; drafts related status reports, identifying shortfalls in delivery, budget overruns, etc., and brings to the attention of management.</li><li>Drafts correspondence on budget-related issues and prepares and updates periodic reports, briefing notes, graphic and statistical summaries, accounting spreadsheets, etc.</li><li>Provides general office assistance; responds to complex information requests and inquiries; reviews, logs and routes incoming correspondence; sets up and maintains files/records; organizes meetings, workshops; handles routine administrative tasks, such as maintaining attendance records, assessing telephone billing, etc.</li><li>Provides guidance/training to new/junior staff.</li><li>Assists with the collection and analysis of data related to ETC platforms such as SME Digital Enabling Portal for the Arab Region (DEPAR), and Arab Creative Market (ACM) as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.</li><li>Assists with visualizations and updating information material such as web pages or brochures.</li><li>Performs other duties as assigned.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Professionalism: Knowledge of internal policies, processes and procedures generally and in particular those related to programme/project administration, implementation and evaluation, technical cooperation, programming and budgeting. Understanding of the functions and organization of the work unit and of the organizational structure and respective roles of related units. Ability to work well with figures, undertake basic research and gather information from standard sources. Demonstrated ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.</li><li>Accountability: Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.</li><li>Creativity: Actively seeks to improve programmes or services. Offers new and different options to solve problems or meet client needs. Promotes and persuades others to consider new ideas. Takes calculated risks on new and unusual ideas; thinks</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p> <br> </p>
<p><b>RESPONSIBILITIES:</b></p>
<p> <br> <br> </p>
<p>The Monitoring, Evaluation, Research and Learning (MERL) Officer will provide leadership on MERL activities and ensure quality oversight in order to meet project obligations and donor requirements. The MERL Officer is expected to provide technical expertise to ensure efficient, effective and timely planning and execution of the various project MERL processes and activities. Specifically, the MERL Officer is responsible for the following:</p>
<ul>
<li>Develop and regularly update the MERL Plan, in line with GAC s Results-Based Management (RBM) principles, as well as organisational requirements;</li>
<li>Ensure that all MERL-related tasks (such as planning, coordination of monitoring and data collection activities, training of staff, etc.) are effectively carried out in accordance with the project s MERL plan;</li>
<li>With the support of the Global MERL team and of other TAs (technical advisors), contribute to the development of the learning agenda for the project and to the identification of learning partners as appropriate; </li>
<li>Promote the active participation of partners and stakeholders in country in all phases of the development and implementation of the MERL plan (from the design of the MERL plan itself and its tools, to the data collection exercises; from data analysis, to the dissemination and use of findings), providing support and capacity building as necessary and appropriate;</li>
<li>Support WUSC (and partner) team, and implementing partners to plan for and execute MERL-related activities; </li>
<li>Develop and regularly update all MERL tools and systems (including the Performance Management Framework) linked to key indicators for the purpose of informing program activities and reporting to the donor, and supporting continuous evidence-based learning and adaptive management in the process;</li>
<li>Provide high quality technical support on planning, development and implementation of the MERL plan to project staff and partner staff; and</li>
<li>Ensure regular communication and coordination with regard to the collection and exchange of MERL-related information with project staff and key stakeholders, as well as with WUSC (and partner) global team.<br> <br> <br> <br> </li>
</ul>
<p>MERL Tools Design and Quality Assurance:</p>
<p> <br> <br> </p>
<ul>
<li>Develop and periodically review monitoring tools for routine tracking of activities and collecting of program data;</li>
<li>Provide technical support and capacity building as needed to ensure project tools are being used effectively by project and partners staff and that the collected data are used for learning and adaptive management, as well as for planning and reporting to the donor and other external audiences;</li>
<li>Ensure that tools in use meet the needs of the project and that staff have the capacity to utilise them effectively for reporting and monitoring of progress;</li>
<li>Identify training needs of staff working on the project and recommend actions for improving MERL capacity;</li>
<li>Ensure that data collected are reliable, accurate and complete to the extent possible in the project context; and</li>
<li>Apply a continuous improvement approach toward all data collection processes.<br> <br> <br> <br> </li>
</ul>
<p> Data Collection:</p>
<p> <br> <br> </p>
<ul>
<li>Ensure that MERL activities are completed in a timely manner to contribute to high quality evidence-based learning, planning and reporting;</li>
<li>Oversee on-going data collection processes, analyses and validation for project evaluation and learning purposes;</li>
<li>Identify monitoring needs based on program implementation and collect data that effectively inform on-going progress;</li>
<li>Ensure that accurate and complete MERL-related files and databases are set up, maintained and updated;</li>
<li>Support qualitative data collection for the purposes of documentation and dissemination of lessons learned, case studies and stories of change; and;</li>
<li>Support planning, logistics and coordination of WUSC (and partner) staff and project consultants or technical assistance visits as required.<br> <br> <br> <br> </li>
</ul>
<p> Reporting:</p>
<p> <br> <br> </p>
<ul>
<li>Ensure timely and regular MERL data are shared with project colleagues to feed into reporting cycles in an efficient and timely manner, in accordance with organisational and donor s standards;</li>
<li>Strengthen and harmonise data collection processes across project partners, including standardising tools, templates, and reporting timelines to improve data consistency, quality, and efficiency;</li>
<li>Ensure that regular updates on project MERL processes are communicated and shared with project staff across all partner organisations as well as with key stakeholders;</li>
<li>Maintain and regularly update the PROUD and take lead in the compilation of high quality and evidence-based donor reports;</li>
<li>Respond to requests for information from WUSC (and partner) staff, project partners, and WUSC Senior Management; and</li>
<li>Undertake any other tasks assigned by the line supervisor.<br> <br> <br> <br> </li>
</ul>
<p><b>QUALIFICATIONS & EXPERIENCE:</b><br> <br> </p>
<ul>
<li>A minimum of 4-6 years of experience in the field of monitoring and evaluation of development programs;</li>
<li>Experience working with international development partners, international non-governmental organizations and donors, ideally with Global Affairs Canada (formerly known as DFATD or CIDA);</li>
<li>Experience with RBM concepts and principles is required;</li>
<li>Experience in both quantitative and qualitative methods and tools for data collection and analysis is required;</li>
<li>Experience working with ethnically diverse communities and with projects implementing gender mainstreaming strategies; </li>
<li>Experience with open source data collection tools and data management softwares (preferred); </li>
<li>Understanding of climate adaptation and/or agro-forestry programs (preferred);</li>
<li>Experience supporting multi-country and multi-language programs (preferred);</li>
<li>Adherence to the Gender Equality approach and the values of social inclusion</li>
</ul>
<p> <br> </p>
<p>Education<br> </p>
<p> <br> </p>
<p> - B.A./M.A. in Monitoring & Evaluation, Statistics, Economics, Social Sciences, Public Administration, International Development, Research Methods, or a related field, or equivalent mix of education and experience</p>
<p> <br> <br> </p>
<p>Language/s:</p>
<p> <br> <br> </p>
<ul>
<li>Demonstrated high level written and verbal communication skills in English/Arabic </li>
</ul>
<p><br></p></div></section>