JavaScript Jobs in Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Key Responsibilities</strong></p><p><strong>On-Ground Infrastructure Support:</strong> Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><p><strong>Ticket-Driven Workflow:</strong> Manage all support activities strictly through the ticketing system. Ensure every issue whether an infrastructure fault or a user request is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><p><strong>User Experience Optimization:</strong> Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><p><strong>Asset Management:</strong> Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><p><strong>Operational Alignment:</strong> Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><p><strong>Technical Skills</strong></p><p><strong>Infrastructure &amp; Networking:</strong> Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><p><strong>Ticketing &amp; SLA Management:</strong> Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><p><strong>Asset Management Systems:</strong> Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><p><strong>AI Knowledge:</strong> Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><p><strong>Qualifications</strong></p><p><strong>Education:</strong> Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><p><strong>Experience:</strong> 2 – 4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><p></p></section>

Job Purpose<p></p> <div> <p>The Senior PreSales Engineer IT Infrastructure Systems is responsible for end-to-end technical solutioning across enterprise compute, storage, hyperconverged infrastructure (HCI), virtualization, backup, disaster recovery, and hybrid cloud integration.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>1. Assess the EMR system architecture in relation to interoperability requirements. 2. Analyze the availability, standards, and functionality of relevant host country Health Information Systems and HMIS in Jordan. 3. Evaluate technical options and interoperability standards for secure and sustainable data exchange. 4. Develop recommendations based on the assessment findings and prepare a costed, phased roadmap for integration, where applicable. 5. Conduct a comprehensive mapping of stakeholders, digital solutions, and the broader ecosystem in Jordan.<br> Work Location<br>HQA<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Scope of work: The consultant will conduct a comprehensive technical assessment to evaluate the interoperability and integration of UNRWA's upcoming Electronic Medical Record (EMR) system with Jordan's national health information ecosystem. The assignment includes reviewing UNRWA's existing digital health architecture, analyzing national health information systems and interoperability capabilities, assessing applicable international digital health standards, and providing technical inputs on legal and regulatory considerations related to data governance and information sharing. The consultant will identify technical, operational, institutional, and cybersecurity risks, propose appropriate mitigation measures, and develop a costed implementation roadmap aligned with UNRWA's EMR implementation phases. The work will be carried out using a combination of document reviews, technical analyses, stakeholder consultations, workshops, validation sessions, and comparative assessments of international best practices, while engaging relevant external stakeholders in an exploratory and non-committal manner to inform evidence-based recommendations. Specific Outputs/Tasks include but not limited to: 4.1 System Landscape Assessment • Review UNRWA’s current digital health system architecture, workflows, and reporting mechanisms. • Analyze the proposed design of the upcoming EMR system funded by KfW. • Document current reporting requirements to national health authorities. 4.2 Host Country HIS/HMIS Analysis • Assess the national health information ecosystem in Jordan. • Identify systems used by relevant stakeholders, including, but not limited to, the Ministry of Health. • Document: o System architecture o Data standards o APIs and interoperability capabilities o Reporting requirements o Data governance structures • Jordan Ministry of Health • National HMIS operators • Digital health governance entities. 4.3 Interoperability and Standards Review The consultant will evaluate: • International digital health interoperability standards (e.g. HL7, FHIR, ICD classifications). • Data exchange mechanisms. • Health information architecture compatibility. • Patient identity management considerations. • Data quality and validation requirements. 4.4 Legal and Regulatory Assessment The consultant will provide technical inputs and coordinate with the legal department, and will not independently determine legal, regulatory, or compliance positions. The items to be reviewed are: • UNRWA internal regulations on data governance and confidentiality. • Data protection requirements. • Institutional agreements required for system integration. • Feasible and compliant data sharing models will be determined by the legal department, informed by the technical inputs provided by the technical consultant. 4.5 Risk and Feasibility Analysis The consultant will identify: Technical risks • System incompatibility • Infrastructure limitations • Cybersecurity concerns Operational risks • Workforce readiness • Data management capacity • Workflow disruptions Institutional risks • Governance alignment • Stakeholder coordination Mitigation strategies will be proposed for each risk category. 4.6 Costed Implementation Roadmap The consultant will prepare a practical integration roadmap including: • Recommended interoperability model • Phased implementation plan • Resource requirements • Institutional coordination mechanisms • Budget estimates • Timeline and milestones The roadmap should align with UNRWA’s EMR implementation phases. Methodology The consultant is expected to apply a mixed methodology including: • Desk review of documentation • Technical architecture analysis • Stakeholder consultations • Workshops with UNRWA and government partners • Comparative analysis of international best practices • Validation meetings with UNRWA leadership • Engagement with external stakeholders: The consultant is expected to engage with external stakeholders professionally and with appropriate discretion. As this is an exploratory assessment, the consultant should make clear that such engagements are for information-gathering purposes and do not represent commitments on behalf of UNRWA.<br> Qualifications/special skills<br>Masters' Degree in Health Informatics, Public Health, Information Systems, Digital Health, Health Policy, Business Administration, Management, International Development or another related discipline. Minimum seven (10) years of relevant professional experience. Nature of required experience: Experience in digital health systems or health information systems Extent of required relevant experience: • Demonstrated experience in EMR implementation or interoperability projects. • Experience working with government health systems or international organizations. • Demonstrated experience working with Jordanian health systems, including key national platforms such as Hakeem (national EHR), the Jordan Center for Disease Control (JCDC), and the Ministry of Health HMIS, with a proven ability to collaborate effectively with legal departments on data governance and compliance requirements. • Experience conducting technical feasibility studies. • Knowledge of health data standards and interoperability frameworks. Desirable: • Experience in the Middle East region. • Experience working with UN agencies or donor-funded projects.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 2,120.00. • The duration of the Contract is for 6 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys); with close, structured, and continuous coordination will be required throughout the assignment with, including, but not limited to: • The UNRWA Legal Office, with whom continuous coordination is required throughout the assignment • Health Information Systems teams • Programme management units • Field health leadership in Jordan.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span><span>Amman Academy is one of the top international schools in Jordan and the world, and was recognised as an IB world school in 2006. It is a Pre-Kindergarten to Grade 12 private IB day school, teaching ages 3 to 19 bilingually in English and Arabic. The school is located in the heart of West Amman in the popular neighbourhood of Khalda.</span></span></span></p><br> Job Description <br><strong>Requirements:</strong><br> <ul> <li> Bachelor's degree in Information Technology or a related field.<br> </li> <li>Previous IT support experience is preferred but not essential.</li> <li>Basic knowledge of Windows, Microsoft 365, and networking.</li> <li> Good communication skills and a willingness to learn.<br> </li> </ul><br><br>Job Responsibilities <br><br>Required Skills/Abilities <br><strong>Key Responsibilities:</strong><br> <ul> <li>Provide day-to-day IT support to staff.</li> <li> Install and configure samrtboards,computers, printers, and other IT equipment.<br> </li> <li>Assist with Microsoft 365 and user account support.</li> <li>Troubleshoot hardware, software, and basic network issues.</li> <li>Maintain IT inventory and documentation.</li> <li>Support classroom and office technology as required.</li> </ul> <p>Your attributes will be expected to be driven by the <strong>AA Values</strong>:</p><br> <ul> <li>Creativity and Innovation</li> <li>Integrity</li> <li>Well-being</li> <li>Collaboration</li> <li>Respect and Discipline</li> <li>Educational Excellence</li> </ul> <p>If you choose to apply for this position, please be aware that there are several <strong>milestones</strong> you will need to complete, including but not limited to:</p><br> <ul> <li>Written Assessments</li> <li>Subject specific assessments (When &amp; If needed)</li> <li>Demo Classes (For Faculty)</li> <li>Multiple interviews</li> </ul> <br><br><br><p><span><span><span>At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures.<br> All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years.<br> We welcome applications from suitable qualified persons from all diverse backgrounds<br> Please note, only shortlisted candidates will be contacted.</span></span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities.<br> The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.<br> Key Responsibilities Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.<br> Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.<br> Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.<br> Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.<br> Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.<br> Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.<br> Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.<br> Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.<br> Support investment planning and portfolio decision-making through business case analysis and value assessments.<br> Identify and implement continuous improvements to demand management processes, tools, and governance.<br> Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.<br> Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.<br> Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role.<br> Strong understanding of IT governance, project portfolio management, and demand management best practices.<br> Experience facilitating stakeholder workshops and prioritization sessions.<br> Excellent analytical, communication, and stakeholder management skills.<br> Familiarity with Agile, Waterfall, or hybrid delivery methodologies.<br> Experience with demand management, PPM, or ITSM platforms is an advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br> <p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br> <p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us :</span></strong></p><br> <p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&amp;D hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp; </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <p><span>1. Portfolio &amp; Governance Support</span></p><br> <ul> <li><span>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</span></li> <li><span>Ensure adherence to PMO governance frameworks, policies, and standards.</span></li> <li><span>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</span></li> <li><span>Maintain and continuously enhance PMO processes, templates, and tools.</span></li> </ul> <p><span>2. Project Oversight &amp; Delivery Assurance</span></p><br> <ul> <li><span>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</span></li> <li><span>Conduct periodic project health checks and governance audits.</span></li> <li><span>Identify risks and issues proactively and escalate with mitigation recommendations.</span></li> </ul> <p><span>3. Reporting &amp; Executive Insights</span></p><br> <ul> <li><span>Develop and maintain portfolio dashboards and executive-level reports.</span></li> <li><span>Consolidate project updates into clear, actionable insights for leadership.</span></li> <li><span>Prepare reports and presentations for steering committees and executive meetings.</span></li> </ul> <p><span>4. Resource &amp; Capacity Management</span></p><br> <ul> <li><span>Support resource planning and allocation across projects and programs.</span></li> <li><span>Monitor resource utilization and highlight over- or under-allocation risks.</span></li> <li><span>Collaborate with functional managers to ensure optimal workforce capacity.</span></li> </ul> <p><span>5. Financial Tracking &amp; Benefits Realization</span></p><br> <ul> <li><span>Monitor project budgets, forecasts, and actual expenditures.</span></li> <li><span>Ensure financial governance, accuracy, and cost control discipline.</span></li> <li><span>Track and report benefits realization against approved business cases.</span></li> </ul> <p><span>6. Risk, Issue &amp; Dependency Management</span></p><br> <ul> <li><span>Maintain centralized portfolio-level risk and issue registers.</span></li> <li><span>Identify and manage inter-project dependencies.</span></li> <li><span>Ensure timely escalation and resolution of critical risks and issues.</span></li> </ul> <p><span>7. Tools, Systems &amp; Data Management</span></p><br> <ul> <li><span>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</span></li> <li><span>Ensure data accuracy, consistency, and integrity across systems.</span></li> <li><span>Promote adoption of PMO tools and best practices through training and support.</span></li> </ul> <p><span>8. Continuous Improvement &amp; PMO Maturity</span></p><br> <ul> <li><span>Identify opportunities to improve PMO efficiency and maturity.</span></li> <li><span>Benchmark against industry best practices and implement enhancements.</span></li> <li><span>Support audits, assessments, and maturity evaluations.</span></li> </ul> <p><span>9. Mentoring &amp; Capability Building</span></p><br> <ul> <li><span>Mentor and guide junior Project Managers and PMO team members.</span></li> <li><span>Support training initiatives and knowledge-sharing programs.</span></li> <li><span>Contribute to fostering a high-performance and collaborative PMO culture.</span></li> </ul> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates whose experience and skills align closely with the </span><span>qualifications outlined below:</span></p><br> <ul> <li><span>Bachelor’s degree in Business Administration, Project Management, IT, or a related field.</span></li> <li><span>Minimum 5–8 years of experience in PMO, project/program management, or portfolio management.</span></li> <li><span>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</span></li> <li><span>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</span></li> <li><span>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</span></li> </ul> <p><strong><span>Skills:</span></strong></p><br> <ul> <li><span>Strong analytical and problem-solving skills.</span></li> <li><span>Excellent reporting and data visualization capabilities.</span></li> <li><span>Effective stakeholder management and communication skills.</span></li> <li><span>High attention to detail and organizational skills.</span></li> <li><span>Ability to work in a fast-paced, multi-project environment.</span></li> <li><span>Mentoring capabilities.</span></li> </ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>experienced and results-oriented IT Project Manager to lead and deliver strategic IT initiatives across the organization.<br> The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards.<br> The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.<br> Key Responsibilities Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.<br> Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.<br> Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.<br> Develop and maintain detailed project plans, schedules, and status reports.<br> Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.<br> Manage project budgets, resources, and timelines to ensure efficient execution.<br> Facilitate project meetings, workshops, and steering committee sessions.<br> Ensure compliance with project governance standards, organizational policies, and quality requirements.<br> Track and report project progress, milestones, dependencies, and key performance indicators to senior management.<br> Support change management and ensure smooth implementation and adoption of new solutions.<br> Foster collaboration and maintain effective communication among all project stakeholders.<br> Education Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field .<br> Experience Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects.<br> Demonstrated experience managing projects throughout the full project lifecycle.<br> Experience working within Agile, Waterfall, or hybrid project environments .<br> Technical &amp; Professional Skills Strong understanding of project management methodologies, frameworks, and best practices.<br> Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools .<br> Good understanding of the Software Development Lifecycle (SDLC) .<br> Experience managing cross-functional teams, vendors, and third-party service providers.<br> PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.<br> Soft Skills Excellent leadership, organizational, and stakeholder management skills.<br> Strong analytical, problem-solving, and decision-making abilities.<br> Excellent verbal and written communication skills in English; Arabic is an advantage.<br> Ability to manage multiple projects and priorities in a fast-paced environment.<br> Strong interpersonal skills with the ability to build and maintain effective working relationships.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>A little bit about talabat</strong><br> talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br> <br> <strong>Role Overview</strong><br> <br> We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br></li></ul><p>Technical Skills&nbsp;</p><br><ul><li><p>Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br></li><li><p>Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br></li></ul><br><br> </div>

<p><h4>Description</h4> <p>Seeking an experienced and results-oriented IT project manager to lead and deliver strategic IT initiatives across the organization. The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards. The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.</p> <h4>Key Responsibilities</h4> <li>Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.</li> <li>Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.</li> <li>Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.</li> <li>Develop and maintain detailed project plans, schedules, and status reports.</li> <li>Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.</li> <li>Manage project budgets, resources, and timelines to ensure efficient execution.</li> <li>Facilitate project meetings, workshops, and steering committee sessions.</li> <li>Ensure compliance with project governance standards, organizational policies, and quality requirements.</li> <li>Track and report project progress, milestones, dependencies, and key performance indicators to senior management.</li> <li>Support change management and ensure smooth implementation and adoption of new solutions.</li> <li>Foster collaboration and maintain effective communication among all project stakeholders.</li> <h4>Requirements</h4> <p><strong>Education</strong><br> Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.</p> <p><strong>Experience</strong><br> Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects. Demonstrated experience managing projects throughout the full project lifecycle. Experience working within Agile, Waterfall, or hybrid project environments.</p> <p><strong>Technical & Professional Skills</strong><br> Strong understanding of project management methodologies, frameworks, and best practices. Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools. Good understanding of the Software Development Lifecycle (SDLC). Experience managing cross-functional teams, vendors, and third-party service providers. PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.</p> <p><strong>Soft Skills</strong><br> Excellent leadership, organizational, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent verbal and written communication skills in English; Arabic is an advantage. Ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships.</p></p><p></p>

<p><h4>Description</h4> <p>Seeking an experienced and results-oriented IT project manager to lead and deliver strategic IT initiatives across the organization. The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards. The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.</p> <h4>Key Responsibilities</h4> <li>Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.</li> <li>Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.</li> <li>Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.</li> <li>Develop and maintain detailed project plans, schedules, and status reports.</li> <li>Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.</li> <li>Manage project budgets, resources, and timelines to ensure efficient execution.</li> <li>Facilitate project meetings, workshops, and steering committee sessions.</li> <li>Ensure compliance with project governance standards, organizational policies, and quality requirements.</li> <li>Track and report project progress, milestones, dependencies, and key performance indicators to senior management.</li> <li>Support change management and ensure smooth implementation and adoption of new solutions.</li> <li>Foster collaboration and maintain effective communication among all project stakeholders.</li> <h4>Requirements</h4> <p><strong>Education</strong><br> Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.</p> <p><strong>Experience</strong><br> Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects. Demonstrated experience managing projects throughout the full project lifecycle. Experience working within Agile, Waterfall, or hybrid project environments.</p> <p><strong>Technical & Professional Skills</strong><br> Strong understanding of project management methodologies, frameworks, and best practices. Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools. Good understanding of the Software Development Lifecycle (SDLC). Experience managing cross-functional teams, vendors, and third-party service providers. PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.</p> <p><strong>Soft Skills</strong><br> Excellent leadership, organizational, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent verbal and written communication skills in English; Arabic is an advantage. Ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced IT Governance – Security &amp; Resilience to join our team and play a key role in strengthening the Bank's IT governance, cybersecurity, and operational resilience capabilities.<br> In this role, you will serve as the primary IT liaison for security and resilience matters, working closely with the Cybersecurity Department to ensure that IT operations, systems, projects, and processes comply with security standards, regulatory requirements, and industry best practices.<br> Key Responsibilities Collaborate with the Cybersecurity Department to implement security policies, standards, and controls across IT systems and infrastructure.<br> Ensure IT operations, projects, and technology changes comply with governance frameworks such as ISO 27001 , NIST Cybersecurity Framework (NIST CSF) , COBIT , and applicable banking regulations.<br> Translate cybersecurity requirements into effective IT governance processes, procedures, and operational guidelines.<br> Coordinate security and risk assessments for all IT projects, system changes, and technology deployments as part of the Bank's governance and change management processes.<br> Govern the IT risk management process by identifying, assessing, monitoring, reporting, and mitigating IT risks in alignment with Enterprise Risk Management (ERM) practices.<br> Monitor the Bank's IT risk posture and ensure timely remediation of security vulnerabilities, compliance issues, audit findings, and control gaps.<br> Lead the governance of IT Business Continuity and Disaster Recovery (BC/DR), ensuring critical IT services have documented, tested, and continuously improved recovery capabilities.<br> Coordinate IT audits, regulatory inspections, and compliance reviews while maintaining governance documentation, policies, standards, and procedures.<br> Prepare regular reports and dashboards on IT security posture, risk exposure, compliance status, resilience readiness, and governance metrics for senior management and governance committees.<br> Support IT incident response activities in coordination with the Cybersecurity Department, including incident escalation, communication, post-incident reviews, and tracking corrective and preventive actions.<br> Promote a strong culture of security awareness, governance, compliance, and operational resilience across IT teams.<br> Bachelor's degree in Information Technology, Computer Science, Information Security, or a related field.<br> Proven experience in IT Governance, Information Security, IT Risk Management, IT Audit, or Operational Resilience , preferably within the banking or financial services sector.<br> Strong knowledge of ISO 27001 , NIST CSF , COBIT , IT risk management, business continuity, disaster recovery, and regulatory compliance.<br> Excellent analytical, communication, stakeholder management, and reporting skills.<br> Professional certifications such as CISA, CRISC, CGEIT, CISSP, or ISO 27001 Lead Implementer/Auditor are considered an advantage.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are currently recruiting a Global Automation and IT System Specialist to join our IT team. This is a remote position open to candidates based in Kenya, Pakistan or Jordan. At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds and those who bring lived experience of the contexts in which we work. We are proud to be a global recruiter, hiring people from around the world. We offer competitive salaries and benefit packages for all staff that are applied fairly and transparently. This means we are unable to advertise the salary as it is dependent on the local job market of the staff member; we will inform shortlisted candidates of the salary range as part of the selection process. This role is classified as requiring standard pre-employment checks.</p><p>The Global Automation and IT System Specialist is a key technical expert within Relief International s global IT function, responsible for transforming business processes through automation and digital solutions. Working closely with global support teams, country offices and cross-functional working groups, you will drive automation initiatives using Microsoft Power Platform technologies while also supporting SharePoint, Microsoft 365 and core IT systems administration. Approximately 60% of the role focuses on automation, reporting and digital transformation, with the remaining 40% dedicated to broader IT systems support.</p><strong>Your Responsibilities</strong><p>This role includes the following responsibilities.</p><ul><li>Design, develop and maintain automated business processes and workflows using Microsoft Power Automate, Power Apps and related technologies to improve organizational efficiency.</li><li>Develop and enhance Power BI dashboards, reports and data solutions that support decision-making across multiple departments.</li><li>Lead the administration, support and migration of business processes from Smartsheet to the Microsoft Power Platform environment.</li><li>Administer and support SharePoint Online and Microsoft 365 services, including Teams, OneDrive, Exchange Online and integrated workflow solutions.</li><li>Support global IT operations, including Azure/Entra ID administration, user access management, systems infrastructure support, user training and continuous improvement initiatives.</li></ul><p><strong>How to apply</strong> To apply for this post, click on the Apply button in the job advert page .</p><ul><li>You will be asked to upload a CV and Cover Letter.</li><li>The cover letter should be one page and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.</li></ul><p>Closing Date 31 July, 2026. As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct. Recruitment to all roles in Relief International includes a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks. Due to the nature of this role, we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged. To apply for this position, you will need to have the right to work in your country of residence within a Relief International country programme or support office location.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>You will bring the following experience and skills.</b></p><ul><li>Bachelor s degree in Computer Science, Information Technology or a related field, or equivalent professional experience.</li><li>Demonstrated experience developing robotic process automation solutions using Microsoft Power Automate within enterprise environments.</li><li>Strong expertise in Power Apps, Power Automate, Power Fx, Dataverse, Power BI, SharePoint Online and Microsoft 365 administration.</li><li>Experience supporting IT infrastructure, cloud-based platforms, user administration and systems integration.</li><li>Experience working with Smartsheet, Azure DevOps and business process improvement initiatives.</li><li>Excellent analytical, troubleshooting, communication and stakeholder management skills, with the ability to work effectively across global teams.</li><li>Professional fluency in English is essential. Microsoft Power Automate RPA certifications and knowledge of AI and machine learning technologies are desirable.</li></ul><p>Research shows that women and people of colour are less likely to apply to jobs unless they meet every single requirement. If you re excited about this role, but your experience doesn t align with every criteria described, we encourage you to apply anyway you could be exactly what we need!</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br>We are currently recruiting an IT Support Coordinator to join our Global IT team.<br>This is a remote position open to candidates based in RI countries of operation ideally Jordan, Syria, Lebanon, Yemen, Palestine or T rkiye.<br>At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds those who bring lived experience of the contexts in which we work.<br>This role is classified as requiring standard pre-employment checks.<br>About Relief International<br>Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. We work in countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.<br>About the Opportunity<br>The role provides direct IT support to Jordan, Lebanon, Syria, T rkiye, Palestine, and Yemen, while also contributing to the global IT support function, including support for Sudan and Global Teams. Operating in complex, high-context environments with limited IT infrastructure in some locations, the position requires a high degree of autonomy, problem-solving, adaptability, and the ability to deliver reliable IT services across multiple countries.<br>The IT Support Coordinator ensures effective, timely, and compliant IT services for multiple RI country programs and global operations. The role delivers advanced technical troubleshooting, system access management, software provisioning, and IT capacity building across multiple high-risk operating environments. It also serves as the primary IT focal point for countries without local IT staff and as a backup to existing country IT roles.<br>Your Responsibilities<br>This role includes the following responsibilities.<br>• Provide advanced IT support across multiple RI country programs, resolving complex issues related to Microsoft 365, SharePoint, OneDrive, user access, software applications, and business systems.<br>• Act as the primary IT focal point for designated country offices, ensuring reliable and timely support in locations with limited or no local IT presence while maintaining business continuity.<br>• Manage user accounts, system access, permissions, and onboarding activities, ensuring secure and compliant access to RI systems and platforms.<br>• Support and mentor country IT staff and focal points, delivering guidance, training, and practical assistance to strengthen IT service delivery and compliance with RI policies.<br>• Coordinate software licensing, technology procurement, and asset management processes, ensuring compliance with organizational policies, donor requirements, and security standards.<br>• Monitor and maintain regional IT infrastructure and network devices, supporting cybersecurity controls, system integrity, and adherence to approved security baselines.<br>• Partner with country and global teams to identify technology solutions that improve operational effectiveness, support humanitarian programming, and enhance user experience across RI s global operations.<br>About You<br>You will bring the following experience and skills.<br>• Proven experience in IT support across multiple locations.<br>• Strong understanding of Microsoft 365, SharePoint, OneDrive, and Windows environments.<br>• Experience with software licensing and vendor coordination.<br>• Strong troubleshooting and problem-solving skills.<br>• Ability to work in complex, high-risk, and multi-cultural environments.<br>• Experience in NGO or humanitarian IT support would be a bonus.<br>• Familiarity with Starlink systems and portal management preferred.<br>• Arabic language skills preferred.<br>Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you re excited about this role, but your experience doesn t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!<br>How to apply<br>To apply for this post, click on the Apply button in the job advert page .<br>• You will be asked to upload a CV and Cover Letter .<br>• The cover letter should be one page, and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.<br>Closing Date<br>We will be reviewing applicants on a rolling basis, please apply today as we may withdraw the position from the jobs board before the closing date.<br>As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.<br>Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.<br>Due to the nature of this role, we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.<br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong> </strong> <strong>Location:</strong> Amman, Jordan</p> <p> <strong>Job Type:</strong> Full-time</p> <p> <strong> </strong> </p> <p> <strong>Description:</strong> </p> <p> <strong> </strong> </p> <p>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p> <p> </p> <p>If you want to be part of a team that cares about impact, this is the place for you.</p> <p> </p> <p> <strong>Key Responsibilities:</strong> </p> <p> <strong> </strong> </p> <p>1. Portfolio &amp; Governance Support</p> <p> </p> <ul> <li>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</li> <li>Ensure adherence to PMO governance frameworks, policies, and standards.</li> <li>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</li> <li>Maintain and continuously enhance PMO processes, templates, and tools.</li> </ul> <p> </p> <p>2. Project Oversight &amp; Delivery Assurance</p> <p> </p> <ul> <li>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</li> <li>Conduct periodic project health checks and governance audits.</li> <li>Identify risks and issues proactively and escalate with mitigation recommendations.</li> </ul> <p> </p> <p>3. Reporting &amp; Executive Insights</p> <p> </p> <ul> <li>Develop and maintain portfolio dashboards and executive-level reports.</li> <li>Consolidate project updates into clear, actionable insights for leadership.</li> <li>Prepare reports and presentations for steering committees and executive meetings.</li> </ul> <p> </p> <p>4. Resource &amp; Capacity Management</p> <p> </p> <ul> <li>Support resource planning and allocation across projects and programs.</li> <li>Monitor resource utilization and highlight over- or under-allocation risks.</li> <li>Collaborate with functional managers to ensure optimal workforce capacity.</li> </ul> <p> </p> <p>5. Financial Tracking &amp; Benefits Realization</p> <p> </p> <ul> <li>Monitor project budgets, forecasts, and actual expenditures.</li> <li>Ensure financial governance, accuracy, and cost control discipline.</li> <li>Track and report benefits realization against approved business cases.</li> </ul> <p> </p> <p>6. Risk, Issue &amp; Dependency Management</p> <p> </p> <ul> <li>Maintain centralized portfolio-level risk and issue registers.</li> <li>Identify and manage inter-project dependencies.</li> <li>Ensure timely escalation and resolution of critical risks and issues.</li> </ul> <p> </p> <p>7. Tools, Systems &amp; Data Management</p> <p> </p> <ul> <li>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</li> <li>Ensure data accuracy, consistency, and integrity across systems.</li> <li>Promote adoption of PMO tools and best practices through training and support.</li> </ul> <p> </p> <p>8. Continuous Improvement &amp; PMO Maturity</p> <p> </p> <ul> <li>Identify opportunities to improve PMO efficiency and maturity.</li> <li>Benchmark against industry best practices and implement enhancements.</li> <li>Support audits, assessments, and maturity evaluations.</li> </ul> <p> </p> <p>9. Mentoring &amp; Capability Building</p> <p> </p> <ul> <li>Mentor and guide junior Project Managers and PMO team members.</li> <li>Support training initiatives and knowledge-sharing programs.</li> <li>Contribute to fostering a high-performance and collaborative PMO culture.</li> </ul> <p> </p> <p> <strong>Qualifications:</strong> </p> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p> <ul> <li>Bachelor s degree in Business Administration, Project Management, IT, or a related field.</li> <li>Minimum 5 8 years of experience in PMO, project/program management, or portfolio management.</li> <li>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</li> <li>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</li> <li>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</li> </ul> <p> </p> <p> <strong>Skills:</strong> </p> <ul> <li>Strong analytical and problem-solving skills.</li> <li>Excellent reporting and data visualization capabilities.</li> <li>Effective stakeholder management and communication skills.</li> <li>High attention to detail and organizational skills.</li> <li>Ability to work in a fast-paced, multi-project environment.</li> <li>Mentoring capabilities.</li></ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Key Responsibilities</strong></p><br><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br><br></li></ul><p>Technical Skills&nbsp;</p><br><br><ul><li><p>Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br><br></li><li><p>Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br><br></li></ul><br>Who we are<br><p><strong>A little bit about talabat</strong><br> talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br> <br> <strong>Role Overview</strong><br> <br> We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description Key Responsibilities On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks. Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue whether an infrastructure fault or a user request is properly logged, categorized, prioritized, and tracked from initiation to resolution. User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity. Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system. Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards. Technical Skills Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing. Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance. Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses. AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Education: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field. ITIL Foundation certification (or higher) is highly preferred / required. Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial. Experience: 2 - 4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A leading global pharmaceutical company is seeking an experienced Data Engineer / BI Engineer to design, build, and maintain scalable data platforms that enable analytics, reporting, and data-driven decision making.<br> The role focuses on data ingestion, transformation, modeling, and analytics enablement, with strong emphasis on Python-based data engineering and modern data architectures.<br> Responsibilities: 1.<br> Data Engineering &amp; Data Architecture: Design and maintain scalable data pipelines for ingesting, transforming, and serving structured and semi-structured data.<br> Develop robust data transformation and processing logic using Python and distributed data processing frameworks.<br> Design and maintain analytical data models (dimensional models, fact/dimension tables) optimized for reporting and analytics.<br> Ensure data quality, reliability, performance, and consistency across the data platform.<br> Translate business and analytical requirements into efficient and maintainable data solutions.<br> 2. Analytics &amp; BI Enablement: Build and maintain semantic / analytical models that support enterprise reporting and self-service analytics.<br> Collaborate with analysts and business users to deliver trusted datasets and metrics.<br> Support reporting and dashboarding solutions by providing optimized data structures and calculations.<br> 3. Delivery &amp; Collaboration: Produce clear technical documentation including data models, transformation logic, and pipeline designs.<br> Collaborate with cross-functional teams including data analysts, data engineers, and business stakeholders.<br> Bachelor’s degree in data science, computer science, data engineering, or a relevant field.<br> 1-3 years of BI development experience.<br> 3+ years of cloud-based BI development experience Excellent English language verbal and written communication.<br> Able to analyse and understand complex data.<br> Able to implement modules that have security and authorization frameworks.<br> Strong problem-solving skills Technical Skills: Programming &amp; Data Processing: Strong proficiency in Python for data engineering and analytics use cases.<br> Experience building reusable, testable, and maintainable data transformation code.<br> Data Warehousing &amp; Modeling: Strong knowledge of SQL and analytical query optimization.<br> Solid understanding of data warehousing concepts (ETL/ELT, fact and dimension modeling).<br> Experience designing star and snowflake schemas for analytics and reporting.<br> Understanding of semantic layers and metrics definitions for BI consumption.<br> Cloud &amp; Modern Data Platforms: Experience working with cloud-based data platforms and data lakes(Preferred Azure).<br> Understanding of scalable data architectures (Lakehouse, warehouse, streaming vs batch).<br> BI &amp; Analytics: Experience supporting BI and reporting tools through well-designed datasets and models (Preferred Power BI).<br> Knowledge of analytical calculations, KPIs, and performance optimization for reporting workloads.<br> CI/CD &amp; DevOps (Supporting Skills): Working knowledge of CI/CD concepts applied to data and analytics projects.<br> Experience using version control systems (e.<br>g., Git, Perforce or Apache Subversion) for managing data, code, and artifacts.<br> Familiarity with deployment pipelines and environment promotion for data solutions</span> </div>

<p><h4>Description</h4> <p>We are seeking a skilled IT infrastructure systems associate with 1–3 years of experience to provide technical assistance to end users, troubleshoot hardware and software issues, and support server maintenance activities. The ideal candidate will have hands-on experience with Windows and Linux server environments, strong problem-solving skills, and excellent customer service abilities.</p> <h4>Responsibilities</h4> <ul> <li>Provide first and second-level IT support via phone, email, chat, or in-person.</li> <li>Troubleshoot and resolve hardware, software, and network issues (Windows, macOS, Office 365, etc.).</li> <li>Assist with Windows server administration and Linux OS administration (user management, permissions, backups, updates).</li> <li>Install, configure, and maintain laptops, printers, and peripherals.</li> <li>Manage Active Directory, DNS, DHCP, and Group Policy in a Windows server environment.</li> <li>Document IT incidents and resolutions in a ticketing system (e.g., Workflow, K2).</li> <li>Assist with network troubleshooting (LAN/WAN, VPN, Wi-Fi).</li> <li>Support virtualization technologies (VMware, Hyper-V) as needed.</li> <li>Educate users on IT best practices and security policies.</li> <li>Collaborate with senior IT staff on infrastructure projects.</li> </ul> <h4>Requirements</h4> <ul> <li>1-3 years of experience in system admin, IT support, with expertise in Windows Server, Active Directory, Azure Active Directory (Azure AD), AD Connect, and Linux OS administration.</li> <li>Bachelor’s degree in computer science, information technology, or a related field.</li> </ul> <h4>Preferred Skills</h4> <ul> <li>Hands-on experience with Windows Server (2016/2019/2022) and/or Linux servers.</li> <li>Knowledge of Active Directory, Group Policies, PowerShell commands, Azure AD, and Office 365 administration.</li> <li>Familiarity with ticketing systems and ITIL processes.</li> <li>Basic understanding of networking concepts (TCP/IP, DNS, VPN, firewalls).</li> <li>Experience with remote desktop support tools (SCCM, Microsoft Intune, RDP).</li> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and customer service skills.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking an experienced data engineer / BI engineer to design, build, and maintain scalable data platforms that enable analytics, reporting, and data-driven decision making. The role focuses on data ingestion, transformation, modeling, and analytics enablement, with strong emphasis on Python-based data engineering and modern data architectures.</p> <h4>Responsibilities:</h4> <p><strong>1. Data engineering & data architecture:</strong><br> Design and maintain scalable data pipelines for ingesting, transforming, and serving structured and semi-structured data.<br> Develop robust data transformation and processing logic using Python and distributed data processing frameworks.<br> Design and maintain analytical data models (dimensional models, fact/dimension tables) optimized for reporting and analytics.<br> Ensure data quality, reliability, performance, and consistency across the data platform.<br> Translate business and analytical requirements into efficient and maintainable data solutions.</p> <p><strong>2. Analytics & BI enablement:</strong><br> Build and maintain semantic / analytical models that support enterprise reporting and self-service analytics.<br> Collaborate with analysts and business users to deliver trusted datasets and metrics.<br> Support reporting and dashboarding solutions by providing optimized data structures and calculations.</p> <p><strong>3. Delivery & collaboration:</strong><br> Produce clear technical documentation including data models, transformation logic, and pipeline designs.<br> Collaborate with cross-functional teams including data analysts, data engineers, and business stakeholders.</p> <h4>Requirements</h4> <p>Bachelor’s degree in data science, computer science, data engineering, or a relevant field.<br> 1-3 years of BI development experience.<br> 3+ years of cloud-based BI development experience.<br> Excellent English language verbal and written communication.<br> Able to analyse and understand complex data.<br> Able to implement modules that have security and authorization frameworks.<br> Strong problem-solving skills.</p> <h4>Technical skills:</h4> <p><strong>Programming & data processing:</strong><br> Strong proficiency in Python for data engineering and analytics use cases.<br> Experience building reusable, testable, and maintainable data transformation code.</p> <p><strong>Data warehousing & modeling:</strong><br> Strong knowledge of SQL and analytical query optimization.<br> Solid understanding of data warehousing concepts (ETL/ELT, fact and dimension modeling).<br> Experience designing star and snowflake schemas for analytics and reporting.<br> Understanding of semantic layers and metrics definitions for BI consumption.</p> <p><strong>Cloud & modern data platforms:</strong><br> Experience working with cloud-based data platforms and data lakes (preferred Azure).<br> Understanding of scalable data architectures (Lakehouse, warehouse, streaming vs batch).</p> <p><strong>BI & analytics:</strong><br> Experience supporting BI and reporting tools through well-designed datasets and models (preferred Power BI).<br> Knowledge of analytical calculations, KPIs, and performance optimization for reporting workloads.</p> <p><strong>CI/CD & DevOps (supporting skills):</strong><br> Working knowledge of CI/CD concepts applied to data and analytics projects.<br> Experience using version control systems (e.g., Git, Perforce or Apache Subversion) for managing data, code, and artifacts.<br> Familiarity with deployment pipelines and environment promotion for data solutions.</p></p><p></p>

<p><h4>Key responsibilities</h4> <p>We are looking for an experienced IT Governance – Security & Resilience to join our team and play a key role in strengthening the bank's IT governance, cybersecurity, and operational resilience capabilities.<br> In this role, you will serve as the primary IT liaison for security and resilience matters, working closely with the Cybersecurity Department to ensure that IT operations, systems, projects, and processes comply with security standards, regulatory requirements, and industry best practices.</p> <ul> <li>Collaborate with the Cybersecurity Department to implement security policies, standards, and controls across IT systems and infrastructure.</li> <li>Ensure IT operations, projects, and technology changes comply with governance frameworks such as ISO 27001, NIST Cybersecurity Framework (NIST CSF), COBIT, and applicable banking regulations.</li> <li>Translate cybersecurity requirements into effective IT governance processes, procedures, and operational guidelines.</li> <li>Coordinate security and risk assessments for all IT projects, system changes, and technology deployments as part of the bank's governance and change management processes.</li> <li>Govern the IT risk management process by identifying, assessing, monitoring, reporting, and mitigating IT risks in alignment with Enterprise Risk Management (ERM) practices.</li> <li>Monitor the bank's IT risk posture and ensure timely remediation of security vulnerabilities, compliance issues, audit findings, and control gaps.</li> <li>Lead the governance of IT Business Continuity and Disaster Recovery (BC/DR), ensuring critical IT services have documented, tested, and continuously improved recovery capabilities.</li> <li>Coordinate IT audits, regulatory inspections, and compliance reviews while maintaining governance documentation, policies, standards, and procedures.</li> <li>Prepare regular reports and dashboards on IT security posture, risk exposure, compliance status, resilience readiness, and governance metrics for senior management and governance committees.</li> <li>Support IT incident response activities in coordination with the Cybersecurity Department, including incident escalation, communication, post-incident reviews, and tracking corrective and preventive actions.</li> <li>Promote a strong culture of security awareness, governance, compliance, and operational resilience across IT teams.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Information Technology, Computer Science, Information Security, or a related field.</li> <li>Proven experience in IT Governance, Information Security, IT Risk Management, IT Audit, or Operational Resilience, preferably within the banking or financial services sector.</li> <li>Strong knowledge of ISO 27001, NIST CSF, COBIT, IT risk management, business continuity, disaster recovery, and regulatory compliance.</li> <li>Excellent analytical, communication, stakeholder management, and reporting skills.</li> <li>Professional certifications such as CISA, CRISC, CGEIT, CISSP, or ISO 27001 Lead Implementer/Auditor are considered an advantage.</li> </ul></p><p></p>