Microsoft Dynamics Jobs in Jordan
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>What we are looking for: An experienced shelter professional to support the cluster team in guiding shelter agencies in the development and implementation of shelter programming, to provide safe and resilient shelter solutions. They will ensure that solutions are in line with global standards and best practice. The position holder will coordinate the Technical Working Groups (TWGs), which are created on a needs-basis to address specific issues related to shelter programming, currently there is Emergency Damage Assessment TWG, Cash Market Monitoring TWG, Transitional Shelter Assistance TWG and a new joint technical working group with site management covering topics at site level. Additionally, they will assist in identifying and building relationships with key humanitarian partners for the shelter response, such as national and provincial authorities or technical experts.</p><p>What you will do: Ensure that the shelter response is informed by appropriate relevant Technical Standards, including among others Sphere, and good practice, chairing the Technical Working Groups (TWGs), while promoting the involvement of all stakeholders. Conduct field visits in coordination with SC partners to programme areas and affected communities, which should be used to identify emerging technical issues and trends at field level and document this information so that it can influence discussions at national level. (when possible). Supervise two seconded technical coordinators/advisors Alongside the Shelter Cluster coordinators contribute to the development and continuous updating of a SC Strategy in a consultative process with SC partners, including the local government, and ensure that the shelter response is driven by this strategy. Identify and categorise existing shelter typologies, in order to design appropriate solutions in close collaboration with Shelter Coordinators. Liaise and collaborate with relevant local authorities and other key stakeholders. Ensure appropriate collaboration with the shelter response-related clusters of site management, Early Recovery, Education, Health, Protection, and WASH in the work of the Shelter Cluster. Coordinate the integration of cross-cutting issues in the work of the Shelter Cluster, including HLP, age, gender, and diversity. Lead/co-lead the joint technical working group with Site Management Cluster. Please download the detailed job description to learn more about the position.</p><p>What we offer: Duty station: Amman, Jordan Contract: 12 months (Renewal is subject to performance and funds availability) Travel: Approx. 50% to NRC Palestine field locations Salary/benefits: grade 9 on NRC s salary scale NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative. Important information about the application process Internal candidates only: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace. For current NRC employees, please use your official email address when applying Submit your application and CV in English, taking care to attach your latest CV. Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. We receive many applications for each vacant position and so only shortlisted candidates will be contacted. If you have any questions about this role, please email EMAIL_ADDRESS with the job title as the subject line. Why NRC? The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year. NRC currently has over 3,000 staff across the Middle East dedicated to assisting people affected by conflict in Jordan, Syria, Lebanon, Iraq, Libya and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, WASH, Livelihoods and Food Security, and Information Counselling and Legal Assistance (ICLA) to vulnerable displaced people that were forced to flee. Watch this short video to see NRC in action. We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to: do demanding and professional work, often in challenging contexts. join a work culture that empowers every employee to share ideas and take responsibility. be part of a welcoming and supportive community committed to human dignity. Learn more about NRC's operations in Palestine here. The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC s work. We expect all employees to: treat everyone with respect and dignity contribute to building a safe environment for all never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What you will bring: Advanced University Degree (Master s/ MPhil ) in Civil/Structural/Architectural Engineering or another relevant field. Minimum 5 years of Professional Experience in Shelter, Non-Food Items, at a managerial level in emergency and conflict and post conflict environments. Has experience within the humanitarian architecture (cluster system) and with humanitarian appeals, humanitarian response plans and common humanitarian funds. Good knowledge of shelter-related technical guidelines and international standards, including Sphere. Sound technical knowledge and experience on traditional architecture materials, construction methods, and resilient construction techniques. Proficiency in computer applications (MS Word, Excel) and knowledge of CAD software is required. Skills in graphic design (Adobe Suite) software is desirable. Knowledge of Palestine context. Ability to work under stressful conditions, meet short deadlines and travel extensively at short notice to support field operations. Completion of the Shelter Cluster Coordination Training Programme (IFRC/UNHCR) and/or the Shelter and Settlements in Emergencies Training is highly desirable. Knowledge of Arabic and experience working in Palestine or comparable humanitarian contexts in the Middle East is highly desirable. Experience from working in complex and volatile contexts . Excellent advocacy and representation skills including the ability to develop strong interpersonal relationships to facilitate communication within the cluster. Able to work under extreme pressure and good at timely decision making .</p><p></p></section>
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<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span><span><span><span><span><span><span>Our newest opportunity is for talented <strong>Project Engineer - Wet Utilities </strong></span><span><span>to join our award-winning team based in </span></span><strong><span><span>Amman, Jordan.</span></span></strong></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span><strong><span><span>Distance work can be considered if the candidate is based in their home nation (Outside of the GCC).</span></span></strong></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span><span>This critical role will work as part of the <span>Infrastructure</span> team, developing hydraulic designs for different types of projects in different design stages.</span></span></span></span></span></span></span></p><br><p><span><span><span>We envisage success in this role to include:</span></span></span></p><br><ul><li><span>Preparing hydraulic networks designs following project’s scope.</span></li><li><span>Preparing the hydraulic models for the different hydraulic networks (sewer, potable water, irrigation, firefighting, sanitary and storm water).</span></li><li><span>Ensuring all calculations are prepared in accordance with the requirements of the Authority Standards and Codes of Practice as per the project location and requirements.</span></li><li><span>Coordinating and giving technical guidance to CAD Technicians / BIM Technicians to produce drawings and models.</span></li><li><span>Preparing technical reports and other deliverables.</span></li><li><span>Coordinating with other disciplines to achieve a fully integrated design.</span></li></ul> <br><strong>Qualifications</strong><br><p><span><span><span>To be successful in this dynamic opportunity, we envision that you will have a minimum of a </span><span>Bachelor’s Degree in Civil Engineering</span><span>. We welcome all levels of experience, with more than 3 years of experience in a similar position.</span><span> Having a membership of a professional institution is desirable.</span></span></span></p><br><p><span><span><span>F</span><span>urthermore, you should </span><span>demonstrate</span><span>:</span></span></span></p><br><ul><li><span><span><span>Hydraulic design of wet utilities networks.</span></span></span></li><li><span><span><span>Use of hydraulic design software, specifically WaterGEMS and SewerGEMS (mandatory).</span></span></span></li><li><span><span><span>Proficiency</span><span> in Autodesk AutoCAD, Civil 3D and MS Office.</span></span></span></li><li><span><span><span>Solid written and verbal communication skills in English.</span></span></span></li><li><span>Experience with Global Mapper, HEC-RAS, InfoWorks ICM, InfoWorks WS Pro, and 3D BIM modeling will be considered an advantage.</span></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>
<p>The GIZ Jordan Projects <strong><em>FURSATI – Empowering Women for Technical and Green Crafts Professions and in Career Development</em></strong> and <strong><em>Digitalisation of TVET in Jordan </em></strong>are seeking to hire a “<strong>Monitoring and Evaluation Specialist</strong>” based in Jordan- for full-time base employment.</p>
<p><strong>FURSATI –</strong> <strong>“</strong>is a BMZ-funded GIZ project in Jordan’s TVET portfolio, running from <strong>05/2026 to 04/2030</strong>. The project aims to improve employment perspectives in Jordan, especially for young women, in green, technical and creative sectors. It follows a gender-transformative approach, with gender equality and women’s empowerment as its principal objective. </p>
<p>FURSATI works at system, school, community and labour-market level. It supports gender-responsive TVET reform, practice-oriented BTEC education, social norm change around women’s employment, and women’s transition into work. </p>
<p><strong>Output 1</strong> strengthens the Ministry of Education’s capacities to implement TVET reform in a gender-transformative and labour market-oriented way, including policy advice, capacity development, career orientation and private sector engagement. </p>
<p><strong>Output 2</strong> supports selected BTEC girls’ schools in improving practical and gender-responsive training in green, technical and creative fields, with a focus on work-based learning and cooperation with companies. </p>
<p><strong>Output 3</strong> addresses social norms limiting women’s participation in these sectors through evidence-based campaigns, community dialogue, Sport for Development approaches, and exchange with women’s and business associations. </p>
<p><strong>Output 4</strong> strengthens labour market-oriented qualification offers and women’s transition into employment through labour market analysis, training development, mentoring, career guidance, job fairs, internships and cooperation with relevant associations</p>
<p><strong>DigiTVET- </strong>Digitilisation of TVET in Jordan” project is part of the TVET portfolio of GIZ Jordan<strong>,</strong> which aims to strengthen the quality and attractiveness of vocational education and training across the country. Working in close partnership with the Ministry of Education<strong>,</strong> public training providers, and civil society organisations, the project focuses on developing standardised procedures for digital TVET and designing inclusive, barrier-free learning methods that improve access for women and marginalised groups. A core element is the capacity building of teaching staff in both digital methods and inclusive, gender-equitable approaches. By combining technical and pedagogical skills development, the project ensures that learning content and platforms are accessible, engaging, and relevant to diverse learners. These efforts contribute to enabling young people — particularly from disadvantaged backgrounds — to acquire the skills needed in the digital age, while supporting companies in accessing a better qualified and digitally competent workforce.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s degree in social science, economics, statistics, engineering, and any other related field.</li>
<li>At least 7 years of professional experience and relevant expertise in a comparable position in an international development organisation (Monitoring & Evaluation, Data Management and Analysis).</li>
<li>Professional experience within the Jordanian TVET & Employment sector is an asset</li>
<li>Methodological expertise in impact measurement of development cooperation projects.</li>
<li>High flexibility in selecting methods and strategies for monitoring and evaluation (M&E) of projects and for collecting data to demonstrate achieved impacts.</li>
<li>Experience in monitoring and evaluation for reporting, data collection, and aggregation of various data sources, with the ability to provide a comprehensive overview.</li>
<li>Excellent digital competencies (MS Office: Excel, MS Teams).</li>
<li>Language skills: Arabic native speaker, fluent spoken and written English skills, German language is an asset.</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Create and implement monitoring, evaluation and learning systems (MEL) for FURSATI and DigiTVET.</li>
<li>Provide input for reports to the German Federal Ministry for Economic Cooperation and Development (BMZ) and other political partners.</li>
<li>Support the information, communication and public relations work of the projects by providing results data.</li>
<li>Continuously manage data collection, preparation, and provision to support strategic orientation and operational planning.</li>
<li>Provide regular updates on MEL progress, ensuring adherence to GIZ strategies and guidelines, including those of its financing partners and relevant divisions.</li>
<li>Support the projects and counterparts in document management and knowledge management and ensure that the projects meet their obligations in records management, monitoring and evaluation.</li>
<li>Contribute to MEL activities on cluster and portfolio level, especially regarding the programme level monitoring, sector data analysis and impact communication.</li>
<li>Coordinate and monitor the processing and fulfilment of contracts within your area of responsibility.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To perform effective transfer of manufacturing know-how and product knowledge across Hikma manufacturing sites, provide technical support for product troubleshooting and process optimization, and support regulatory filing activities by generating and supplying the required technical documentation that is monitored by R&D.</p><p>Follows all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner during Day-to-day operations.</p><p>Follows the day-to-day operations related to own job to ensure continuity of work Job Specific Accountabilities.</p><p>Lead and support the successful transfer of manufacturing processes, technical knowledge, and product know-how for pharmaceutical products across Hikma Pharmaceuticals manufacturing sites. Act as the R&D representative during the, validation batches manufacturing of new product launches, providing on-site technical oversight and support as needed. Conduct comprehensive reviews of manufacturing and packaging batch records to ensure compliance with approved processes, quality standards, and regulatory requirements. Facilitate the effective transfer of technical knowledge from Product Development to Manufacturing by proactively identifying, assessing, and resolving technical risks and gaps. Collaborate closely with cross-functional teams, including Production, Quality, Supply Chain, Regulatory Affairs, Project Management Office and Technical Support Unit to ensure successful execution and alignment during the manufacture of the first three commercial/validation batches and support a smooth transition to routine commercial production.</p><p>Review and evaluate technical documentation and outsourced products transfer dossiers for pharmaceutical products planned for transfer from Hikma Jordan (HJ)/Outsourcing lab or Licensors to other Hikma manufacturing sites, or between Hikma manufacturing sites. Assess the completeness, technical feasibility, regulatory compliance, and manufacturing readiness of transfer packages, and provide scientifically sound recommendations to support successful technology transfer activities. Ensure all evaluations are completed accurately and within established timelines to support project milestones and business objectives.</p><p>Preparing and reviewing the supportive and technical documents that are intended to be transferred to other Hikma manufacturing sites or provided to Regulatory Affairs or authorities to complete the registration process at the intended markets, including but not limited to: Product CTDs, declaration letters, comparative dissolution reports, technical transfer reports,and reply to deficiency letters. Ensure all deliverables are completed within the predefined timelines, supported by thorough documentation and, when necessary, targeted research to enable efficient replies and compliant submissions.</p><p>Executing lab trials and submission batches independently in compliance with Quality standards. Preparing documents and reports necessary for trial execution.</p><p>Provide support for product troubleshooting. Ensure the implementation of a structured plan, well-defined proposals, and scientifically sound experimental designs to complete the treatment and conclude the solution within the agreed timelines.</p><p>Efficiently completing all assigned duties and practical work within a predetermined timeline and achieving the goal of the assigned practical work.</p><p>Perform other related duties or assignments as directed.</p><p>Executing tasks in compliance with current Good Manufacturing Practices (cGMP), Good Laboratory Practice (GLP), and complying with all relevant safety, quality and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>1-4 years of experience in pharmaceutical formulation development of different dosage forms or pharmaceutical products technology transfer (Additional knowledge in regulatory and product registration is preferable).</p><p>BSc Pharmacy (MSc in Pharmaceutical Sciences or Pharmaceutical Industry is preferable).</p><p>Note: The role includes working on night shifts and weekends to accommodate the nature of the work timeframe inside the manufacturing plants</p><p>Excellent command of the English language (written and verbal).Excellent technical writing and documentation skills</p><p>Proficiency in MS Office (Word, Excel, PowerPoint).</p><p>Familiarity with SAP (preferred).</p><p>Ability to work independently and manage multiple tasks.</p><p>Strong teamwork and collaboration skills.</p><p>Knowledge of FDA Current Good Manufacturing Practices (cGMP).</p><p>Quick learner with flexibility and adaptability.</p><p>Active listening and strong motivation.</p><p>Excellent communication, strong negotiation and influencing skills</p><p></p></section>
<h2 class="h5">Job description</h2>
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<span></span><p><br><span><strong>Organizational Setting</strong></span></p><br><p><span>The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment and a better life, leaving no one behind.</span><br><span>FAO is a specialized agency of the UN that leads international efforts to defeat hunger. FAO's goal is to achieve food security for all and ensure that people have regular access to enough high-quality food to lead active, healthy lives. With 195 Members (194 countries and the European Union), FAO works in over 130 countries worldwide.</span><br><span>FAO Country Offices, working under overall corporate guidance and in line with the Strategic Framework, offer policy advice and support to countries in the mandated areas of FAO, facilitated through partnerships, resources and an active country programme to provide technical assistance, develop capacities and deliver core services while fully observing international standards of accountability to establish leadership and strengthen impact at the country level. </span><br><span>The offices deliver on the programmatic priorities of each country as agreed in their respective Country Programming Frameworks (CPFs) aligned to the UN Sustainable Development Cooperation Framework (UNSDCF) and ensure effective and efficient operations with adequate human and financial resources. </span><br><span>Specifically, FAO Country Offices:</span></p><br><p><span>(i) advocate, inform and support policies and investments in the areas of FAO’s mandate;</span><br><span>(ii) provide technical assistance and deliver core services; </span><br><span>(iii) assist and catalyse partnership and resource mobilization activities to support agrifood systems transformation; </span><br><span>(iv) position FAO as the specialized/authoritative technical agency in food and agriculture and agrifood systems transformation; and </span><br><span>(v) ensure risk-smart and accountable operations and management. </span></p><br><p><span>The position is located in the FAO Country Office in Jordan.</span></p><br><p><br><span><strong>Reporting Lines</strong></span></p><br><p><span>The Procurement Specialist works under the overall supervision of the FAO Representative and direct supervision of National Professional officer (administration) and in close coordination with other Units and colleagues in the office.</span></p><br><p><br><span><strong>Technical Focus</strong></span></p><br><p><span>The Procurement Specialist provides and coordinates day-to-day procurement operations, including specialized and complex processes and functions, ensuring consistency, timeliness and conformity with relevant rules, procedures and practices. He/ she provides procedural guidance to clients and staff across the Organization regarding procurement rules and procedures.</span></p><br><p><br><span><strong>Tasks and responsibilities</strong></span></p><br><p><span>• Coordinate and support the implementation of procurement activities for FAO Jordan in accordance with FAO rules, policies, and procedures, including MS 502 and related applicable guidance.</span><br><span>• Manage and monitor procurement requests received from projects and other internal requesters, including consolidation of procurement plans and follow-up on procurement milestones and progress.</span><br><span>• Review purchase requisitions and related supporting documentation to ensure completeness, accuracy, and compliance with FAO requirements before initiating procurement actions.</span><br><span>• Carry out local and international procurement processes for goods and services, including preparation of solicitation documents, issuance of tenders, receipt and opening of offers, evaluation of bids/proposals, and preparation of purchase orders and contracts, in full compliance with FAO rules and procedures.</span><br><span>• Support the preparation, drafting, processing, and follow-up of contracts, purchase orders, amendments, renewals, and other procurement-related documents under the applicable operational modalities.</span><br><span>• Ensure procurement actions are processed in a timely manner and provide regular updates to requesters and management on the status of ongoing actions and any related issues requiring attention.</span><br><span>• Maintain and update supplier and vendor records, including identification of potential suppliers, review of supplier information, conduct of market research, and support to supplier sourcing and outreach processes, including calls for expression of interest where relevant.</span><br><span>• Conduct market surveys and supplier research using available sources, including online resources, UNGM, and other relevant platforms, and maintain up-to-date supplier information by category and item.</span><br><span>• Evaluate quotations and bids in line with prescribed procedures and prepare the required procurement documentation and analysis for review, approval, and committee submission as applicable.</span><br><span>• Communicate procurement outcomes to successful and unsuccessful bidders after completion of the tendering process, in accordance with FAO procedures.</span><br><span>• Act as secretary to the Local Procurement Committee (LPC) for procurement actions under the relevant modalities, including preparation and organization of documentation and records for committee review.</span><br><span>• Raise and process purchase orders for goods and services in GRMS and other relevant corporate systems, ensuring correct data entry and compliance with approved procurement actions.</span><br><span>• Review and maintain procurement records, registers, and filing systems for requisitions, tenders, contracts, purchase orders, and related correspondence to ensure completeness, traceability, and ease of retrieval.</span><br><span>• Receive, track, and dispatch incoming and outgoing procurement correspondence and maintain proper records of official procurement communications.</span><br><span>• Follow up on approved purchase requisitions, contractual actions, soft commitments, delivery status, and other procurement-related transactions to ensure smooth end-to-end processing.</span><br><span>• Review supplier invoices related to procurement transactions, ensure proper registration and completeness of supporting documentation, and coordinate their onward submission for payment processing in line with applicable procedures.</span><br><span>• In coordination with technical colleagues, follow up on contract execution issues, including delays, non-performance, quality concerns, and application of contractual remedies, as applicable and in line with FAO rules and contract provisions.</span><br><span>• Liaise with Logistics Unit for timely preparation and obtaining letters of import exemption and re-export, follow up on clearance of goods and shipments and ensure safe arrival of the consignments to the final destinations </span><br><span>• Obtain and maintain supplier performance documentation and relevant contract management records upon completion of procurement transactions.</span><br><span>• Prepare monitoring reports, procurement statistics, status updates, and other analytical or management information related to procurement activities, as required.</span><br><span>• Participate in meetings with suppliers, internal requesters, and other stakeholders to facilitate procurement planning, clarification, implementation, and resolution of operational issues.</span><br><span>• Conduct preliminary quality assurance for LoAs, by making sure that in the LoA file all the documentation is in order and properly completed and filed, before final quality assurances is conducted by the Administration officer; </span><br><span>• Perform any other related duties as required.</span></p><br><p><span><strong>CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING</strong></span></p><br><p><br><span><strong>Minimum Requirements</strong></span></p><br><p><span>• Bachelor’s degree in Procurement, Supply Chain Management, Business Administration, Logistics, Economics, Law, Public Administration or another related field</span><br><span>• Five years of experience in procurement support work</span><br><span>• Working knowledge of English</span><br><span>• National of Jordan</span></p><br><p><br><span><strong>FAO Core Competencies</strong></span></p><br><p><span>• Results Focus</span><br><span>• Teamwork</span><br><span>• Communication</span><br><span>• Building Effective Relationships</span><br><span>• Knowledge Sharing and Continuous Improvement</span></p><br><p><br><span><strong>Technical/Functional Skills</strong></span></p><br><p><span>• Thorough knowledge of the procurement regulations and procedures of any public or international entity or organization.</span><br><span>• Good knowledge of the International Commercial Terms (INCOTERMS) and their application.</span><br><span>• Thorough knowledge of the ERP Procurement Module and ability to guide, direct and advise colleagues on its use and applications.</span></p><br><p><br><span><strong>Selection Criteria</strong></span></p><br><p><span>• Very good knowledge of the MS Office package, Internet and office technology equipment</span><br><span>• Thorough knowledge of UN system procurement regulations, policies and procedures.</span><br><span>• Certification on procurement delivered from an internationally recognized institution is an asset.</span><br><span>• Previous experience with the United Nations, NGOs, INGOs, or other international development organizations would be an asset.</span><br><span>• Extensive knowledge and experience in iMIS reporting and monitoring tools.</span><br><span>• Thorough knowledge of FAO's administrative policies and procedures.</span></p><br><p><span><strong>ADDITIONAL INFORMATION</strong></span></p><br><br><ul><li><span>FAO does not charge a fee at any stage of the recruitment process (application, interview meeting, processing)</span></li><li><span>Applications received after the closing date will not be accepted</span></li><li><span>Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at </span><span>http://www.whed.net/ </span></li><li><span>For additional employment opportunities visit the FAO employment website: http://www.fao.org/employment/home/en/ </span></li><li><span> Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. </span></li></ul> </div>
<p>SRD Center is seeking a Research / Policy Research Support Expert to support an anticipated international consultancy assignment focusing on migration governance, Africa Europe cooperation and development of a strategic policy publication. The Research Expert will work closely with the Lead Migration Governance Expert / Lead Author and will primarily support the desk-research, documentation-review, evidence-mapping and analytical stages of the assignment. The work will involve reviewing a substantial body of institutional, governmental, policy, programme and academic documentation covering approximately twenty years of regional migration cooperation. The Research Expert will help organise and synthesise evidence relating to institutional milestones, migration-policy developments, thematic priorities, achievements, lessons learned, emerging issues and future migration-governance trends. The position is fully remote.</p><p>Tasks</p><p>The Research / Policy Research Support Expert will:</p><ul><li>Support comprehensive desk research and documentation review.</li><li>Identify, collect, organise and catalogue relevant documents and evidence.</li><li>Review policy documents, ministerial declarations, action plans, institutional reports, programme documents, research studies and academic literature.</li><li>Prepare and maintain a structured document inventory and source register.</li><li>Support development and updating of an evidence matrix covering institutional, chronological and thematic developments.</li><li>Map major institutional milestones and changes in migration-policy priorities over time.</li><li>Support analysis of key migration-governance themes, including:</li><ul><li>migrant smuggling and trafficking in human beings;</li><li>return and reintegration;</li><li>legal migration and mobility;</li><li>international protection;</li><li>diaspora engagement and development.</li></ul><li>Identify evidence on key achievements, gaps, challenges, emerging issues and good or promising practices.</li><li>Review relevant geopolitical, demographic, economic, environmental and policy trends affecting migration governance.</li><li>Conduct targeted research on Africa Europe migration cooperation and relevant regional and international policy frameworks.</li><li>Prepare concise analytical summaries, background notes and briefing materials for the Lead Expert.</li><li>Support preparation of stakeholder consultation questions and background information.</li><li>Organise and synthesise information collected through remote stakeholder consultations.</li><li>Support comparison and triangulation of documentary and consultation evidence.</li><li>Conduct factual verification and source checking for draft sections of the strategic publication.</li><li>Assist the Lead Author in preparing tables, timelines, thematic summaries and evidence-based narrative sections.</li><li>Support management of references, citations, footnotes and supporting documentation.</li><li>Maintain clear and organised electronic project files and version control.</li><li>Support preparation of comment-response matrices during technical and peer-review stages.</li><li>Assist with final quality checks to ensure evidence is accurately reflected in the publication.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A university degree, preferably at postgraduate level, in migration studies, international relations, political science, public policy, international development, social sciences or a related field.</li><li>Demonstrated professional experience in policy research, migration research, international development research or a closely related area.</li><li>Experience conducting structured desk research and literature/document reviews.</li><li>Experience analysing policy, institutional and programme documentation.</li><li>Knowledge of migration governance and international migration policy.</li><li>Familiarity with migration issues affecting Africa and Europe is strongly preferred.</li><li>Knowledge of Africa Europe migration cooperation, regional migration frameworks or intergovernmental dialogue processes is an advantage.</li><li>Familiarity with one or more of the following themes is desirable:</li><ul><li>irregular migration;</li><li>migrant smuggling and trafficking;</li><li>return and reintegration;</li><li>legal migration and mobility;</li><li>international protection;</li><li>migration and development;</li><li>diaspora engagement.</li></ul><li>Strong analytical, synthesis and critical-reading abilities.</li><li>Demonstrated ability to organise large volumes of documentary evidence systematically.</li><li>Experience preparing analytical summaries, literature reviews, policy briefs, background papers or research reports.</li><li>Strong attention to detail, particularly in source verification and referencing.</li><li>Excellent written and spoken English .</li><li>Professional proficiency in French would be a significant advantage.</li><li>Strong computer skills, particularly Microsoft Word and Excel and online research tools.</li><li>Ability to work independently as part of a remote international research team.</li><li>Ability to meet short deadlines and respond efficiently to requests from the Lead Expert.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span><span>SAP Testing Consultant </span></span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span><span>SAP Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>3-6 years of experience in one or more SAP modules.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>At least one full life-cycle implementation project (from Blueprint/Explore through Go-Live).</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands of SAP Activate Methodology.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to use Service Marketplace to create tickets, research notes and review release notes.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Technical background and an understanding of the SAP Application Systems.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Testing Methodology.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Stages of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and Bug Life Cycle.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Develop, Update and Maintain Test Suites, Test Cases, Test Data.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Map test cases with requirements, generate RTM and test results using tools such as HP ALM/Quality Center.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands of Testing Metrics.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Responsibilities</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Review of software requirements.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Support the lead in estimation and planning of testing activities.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Prepares test cases and test data.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Executes test cases and test data.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Achieves organization testing metrics such as productivity, defect removal efficiency.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Reporting of defects.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Prepares test status reports.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Business Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Excellent oral and written communication skills, the ability to clearly and concisely communicate with others.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands business processes for focus area or multiple modules.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to do research and perform detailed tasks.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Strong analytical skills.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands business functionality related to SAP module/application as well as can identify and understand touch points between modules.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands how to solve detailed SAP problems.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands and can explain best business practices, especially those that SAP enables.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands detailed business functionality related directly and indirectly to SAP project.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Apply best business practices, especially those that SAP enables to meet client needs.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Consulting Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Aptitude for working in a team environment; problem solving skills, creative thinking, communicating clearly and empathetically, strong time management and ability to collaborate with all levels of staff. </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to explain ideas and concepts to other project team members and to client personnel.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Has a solid foundation for consulting “soft” skills necessary on client engagements, may act as a coach for others related to these soft skills.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to interpret requirements and apply SAP best practices.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to identify upsell opportunities and assists in management of scope.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Develop new professional peer relationships for additional business or possible new consultants.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Helps develop overall marketing messages.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Communicates project resource requirements to staffing coordinator/clients.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensures quality implementation (works with QA program)</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>May participate in Pre-Sales as part of the client pursuit team.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Supervision Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Self-starter with ability to manage their own time and task in order to meet project milestones.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Manages team task lists in order to meet project milestones.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Monitors team status and reports variances.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Leadership Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Seeks ways to increase the project team effectiveness.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>General Skills/Tasks</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>May lead and focus project team efforts in developing solutions for client situations.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Evaluates and designs application and/or technical architectures.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Leads team effort in developing solutions for projects.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Completes assignments within budget, meets project deadlines, makes and keeps sensible commitments to client and team.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Meets billing efficiency targets, complies with all administrative responsibilities in a timely and effective manner.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Keeps project management appraised of project direction and client concerns.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands client’s business and technical environments.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Regularly prepares status reports.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Effectively manage a single engagement on a detailed level.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define project scope.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Direct team efforts in developing solutions for mission critical client needs.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Manage the team responsible for the daily activities of assigned projects.</span></span></span></span></span></span></li>
<li><span><span><span></span></span></span></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Location: Amman, Jordan Job Description: The Full Stack Developer is responsible for developing, maintaining, and enhancing application features across backend, frontend, and database layers.<br> The role focuses on delivering reliable, well-structured code while following established coding standards, SDLC processes, and architectural guidelines.<br> Responsibilities: Application Development: Develop backend services using C#, .<br>NET Core 8, ASP.<br>NET Zero (abp.<br>io). Implement frontend components using jQuery, Bootstrap, and Metronic UI.<br> Develop and maintain RESTful APIs for internal and external consumption.<br> Implement business logic in multi-tenant environments with proper permission handling.<br> Enhance and maintain Windows client applications using the MVP pattern where required.<br> Support mobile application features as assigned by the Development Team Lead.<br> Database & Data Handling: Write and optimize SQL Server queries, views, and stored procedures.<br> Ensure data accuracy, integrity, and performance.<br> Follow best practices for database access, transactions, and concurrency.<br> Assist in analyzing and resolving data-related issues.<br> Code Quality & Standards: Write clean, readable, and maintainable code following internal coding standards.<br> Participate in code reviews and address review feedback.<br> Follow defined architecture and design patterns.<br> Assist in refactoring legacy code under guidance.<br> Ensure proper error handling, logging, and validation.<br> SDLC & Delivery: Work within Agile/Scrum methodology.<br> Participate in sprint planning, daily standups, reviews, and retrospectives.<br> Deliver assigned tasks within sprint timelines.<br> Collaborate with QA to fix defects and improve test coverage.<br> Support deployments to QA, UAT, and production environments when required.<br> DevOps & Repository Usage: Follow defined branching and merging strategies .<br> Use GitHub / Azure DevOps repositories responsibly.<br> Ensure commits are clear, traceable, and aligned with user stories.<br> Support CI/CD pipelines by fixing build or deployment issues related to code changes.<br> Knowledge Sharing & Documentation: Document assigned modules, APIs, and business logic.<br> Maintain up-to-date technical documentation as required.<br> Participate in knowledge transfer sessions.<br> Share understanding of implemented features with team members.<br> Collaboration & Communication: Work closely with Senior Developers and Development Team Lead.<br> Coordinate with QA, DevOps, and Infra teams for smooth delivery.<br> Escalate blockers, risks, or unclear requirements early.<br> Collaborate effectively with distributed teams (Jordan, Saudi Arabia, India).<br> Security & Compliance: Follow secure coding practices.<br> Protect sensitive data and credentials.<br> Comply with internal security policies and access controls.<br> Support audits, logging, and traceability requirements.<br> Job Relations: Reports to Development Team Lead.<br> Works closely with Senior Developers, QA, DevOps, and Infra teams.<br> Coordinates with Technical Delivery Lead as required.<br> Bachelor’s degree in Computer Engineering, Computer Science, or a related field.<br> 1-3 years of experience in software development.<br> Strong experience in C#, .<br>NET Core 8, SQL Server, jQuery, and Windows client apps.<br> Knowledge of Agile/Scrum, Jira, DevOps, CI/CD, and version control best practices.<br> Strong problem-solving, collaboration, and communication skills Competencies: Strong organizational and prioritization skills.<br> Excellent communication and documentation abilities.<br> Analytical and problem-solving mindset with attention to detail.<br> Ability to translate business requirements into technical deliverables.<br> Comfortable working in a fast-paced, agile environment.<br> Skills: Backend : C#, .<br>NET Core 8, ASP.<br>NET Zero (abp.<br>io). Frontend : jQuery, Bootstrap, Metronic.<br> Database : Microsoft SQL Server.<br> Real-time : SignalR.<br> Version Control : Git (GitHub / Azure DevOps).<br> CI/CD : Azure DevOps Pipelines.<br> Documentation : SharePoint / internal documentation tools.<br> Project Management : Jira / Azure Boards.<br> Languages: Fluent in English (required).<br> Arabic proficiency (preferred).<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>The D&T Integration Engineer plays a critical role in handling customer and system integration within Aramex’s global network. This includes building and supporting integrations with customers, third parties, and internal systems (such as SAP, CargoWise, and Infolink), and automating the exchange of shipping, tracking, and financial data across the network.</p><br><br>
<p>The team also owns the Aramex Shipping API, which allows customer systems to communicate directly with Aramex’s shipping and tracking systems, along with the enterprise iPaaS platform (Boomi) used to design, deploy, and operate integration processes at scale.</p><br><br>Job Description
<br><p><strong>Customer:</strong></p><br><br>
<ul>
<li>Proactively engage with customers, vendors, and internal teams across the Technology division and the business to understand integration requirements and desired outcomes.</li>
<li>Support customer onboarding onto Aramex integration channels (API, EDI, file-based), from requirements through UAT and go-live.</li>
<li>Convey technical integration concepts clearly to non-technical stakeholders.</li>
</ul>
<p><strong>People:</strong></p><br><br>
<ul>
<li>Work closely with cross-functional teams, including product teams, business analysts, operations, and IT, to deliver end-to-end integration solutions.</li>
<li>Provide training and support to business users on iPaaS and API capabilities and tools.</li>
</ul>
<p><strong>Operations:</strong></p><br><br>
<ul>
<li>Manage and maintain existing integration solutions, ensuring they are efficient, reliable, and secure.</li>
<li>Monitor integration platform health and process execution; investigate and resolve incidents (failed processes, connectivity issues, queue backlogs) within agreed SLAs.</li>
<li>Develop and manage APIs to enable seamless communication between applications and systems, ensuring they are secure, efficient, and well documented.</li>
<li>Implement data transformation, cleansing, and enrichment processes while safeguarding data integrity across systems.</li>
<li>Conduct thorough testing and validation of integration solutions against quality standards.</li>
<li>Recommend and implement improvements to enhance integration processes, monitoring, and platform stability.</li>
</ul>
<p><strong>Financial Result:</strong></p><br><br>
<ul>
<li>Implement cost-effective integration solutions, leveraging cloud platforms and technologies to optimize resource utilization and reduce operational costs.</li>
<li>Manage multiple integration projects and support tasks simultaneously, ensuring timely delivery within budget constraints</li>
</ul><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor’s degree in computer science, software engineering, or a related field.</li>
<li>0-2 years of experience in software development or systems integration, including:
<ul>
<li>Integration development on an iPaaS platform, preferably Boomi (process design, connectors, APIs, error handling, deployment).</li>
<li>API development and consumption using REST and SOAP, including authentication, versioning, and documentation.</li>
<li>Electronic Data Interchange (EDI) formats such as X12 and EDIFACT, and FTP/SFTP connection setup and troubleshooting.</li>
<li>Relational database systems such as MSSQL, including table design, stored procedures, and reporting queries.</li>
<li>.NET-based development using C#.</li>
</ul>
</li>
<li>Strong knowledge of integration patterns, RESTful APIs, web services, and messaging/queueing concepts (e.g., RabbitMQ).</li>
<li>Familiarity with API management platforms is a plus.</li>
<li>Experience integrating with ERP, TMS, or logistics platforms (e.g., SAP, CargoWise) is a plus.</li>
<li>AWS and/or Azure experience is a plus.</li>
<li>Proficient knowledge of Microsoft Office, including Excel and PowerPoint.</li>
<li>Excellent analytical and problem-solving skills.</li>
<li>Ability to learn, explore, understand, and troubleshoot complex systems and integration setups.</li>
<li>Ability to convey knowledge and provide training.</li>
<li>Excellent communication skills — working across multiple projects and communicating technical concepts to both technical and non-technical stakeholders effectively.</li>
<li>A team player who supports other team members and has the confidence to ask for assistance when needed.</li>
<li>Innovative and creative — developing new ideas that raise the business to the highest level of service excellence.</li>
<li>Ability to adapt quickly to an existing complex environment.</li>
<li>Passionate about building high-quality, scalable systems.</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! </p><br>
<p><strong>Learn more: jti.com</strong></p><br> <p><span> <span><strong>Join JTI Manufacturing Jordan as an Intern!</strong></span></span></p><br>
<p><span><span><strong>Location: Air Cargo Street - Al Qastal</strong></span></span></p><br>
<p><span><span><strong>Duration: 6 months (Paid Internship)</strong></span></span></p><br>
<p><span><span>Are you a fresh graduate eager to embark on a journey that combines learning with hands-on exposure in a multinational manufacturing environment? JTI Manufacturing Jordan offers a unique opportunity to develop foundational skills, gain practical insights, and be part of one of the leading manufacturers in the country. This internship is designed to empower fresh graduates by immersing them in real-world scenarios and sophisticated international systems.<strong>Position Purpose:</strong></span></span></p><br>
<p><span><span>At JTI, we are committed to shaping tomorrow’s leaders by providing you with the knowledge and skills essential for success. In this internship, you will explore manufacturing operations, learn from experts, and contribute to impactful projects in Quality, Production, Environmental Health & Safety, and Integrated Work Systems.</span></span></p><br>
<p><span><span><strong>Key Learning Opportunities:</strong></span></span></p><br>
<p><span><span>Understanding Manufacturing Processes and Standards:</span></span></p><br>
<p><span><span>Gain insights into the end-to-end manufacturing process, from raw material handling to the creation of the final product.</span></span></p><br>
<p><span><span>Learn about global manufacturing Quality standards and actively participate in Quality Assurance and Quality Control activities.</span></span></p><br>
<p><span><span>Explore Environmental Health and Safety (EHS) practices and understand factory safety protocols, risk management, and emergency procedures.</span></span></p><br>
<p><span><span>Shadowing & Observational Learning:</span></span></p><br>
<p><span><span>Work closely with experienced team members, observing operational and technical tasks as well as troubleshooting techniques.</span></span></p><br>
<p><span><span>Skill Development in Reporting & Compliance:</span></span></p><br>
<p><span><span>Assist in preparing reports, dashboards, and maintaining records to ensure robust quality and operational standards.</span></span></p><br>
<p><span><span>Conduct compliance reviews and document corrective actions for non-compliance issues, learning the importance of adherence to safety and quality regulations.</span></span></p><br>
<p><span><span>Active Participation in Process Improvement Initiatives:</span></span></p><br>
<p><span><span>Gain exposure to process improvement projects such as Yield Projects, Quality-related projects, and 5S3R initiatives aimed at operational excellence.</span></span></p><br>
<p><span><span>Participate in discussions on operational efficiency, loss reduction, and continuous improvement strategies, contributing your insights to ongoing initiatives.</span></span></p><br>
<p><span><span>Integrated Work System (IWS) Learning:</span></span></p><br>
<p><span><span>Be part of daily Integrated Work System (IWS) Cycle meetings to understand performance metrics, loss analysis, and the formulation of action plans.</span></span></p><br>
<p><span><span>Discovering Digital Tools & SAP Systems:</span></span></p><br>
<p><span><span>Learn about SAP systems and how they integrate into manufacturing operations to enhance efficiency and tracking processes.</span></span></p><br>
<p><span><span><strong>Required Skills:</strong></span></span></p><br>
<p><span><span>Academic background in Engineering (Electrical, Mechanical, or similar).Proficiency in Microsoft Office tools.Strong communication and problem-solving skills.Fluency in English.Take the first step in your professional journey today by joining JTI Manufacturing Jordan. Apply now for a chance to learn, grow, and excel in a company that values innovation and excellence.</span> </span></p><br>
<p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br>
<p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>
<p>Verify and audit daily revenue postings from the PMS and POS systems (rooms, F&B, spa, and other outlets) for accuracy and completeness. Reconcile daily revenue reports against cashier summaries, folios, and actual settlements (cash, credit card, city ledger). Reconcile cash clearance and accounts receivable clearance accounts on a regular basis. Reconcile market segment postings and statistical records against system and production reports. Review rate discrepancies, adjustments, allowances, rebates, voids, and complimentary rooms, ensuring proper approval and supporting documentation. Review complimentary rooms, zero-rated rooms, and house-use rooms, ensuring proper approval is obtained and documented in every case. Review room moves, housekeeping discrepancies, and reservation cancellations and creations for accuracy and completeness. Prepare and distribute the Daily Revenue (Flash) Report to the Director of Finance and hotel leadership. Ensure revenue is recorded in the correct accounting period and posted to the appropriate general ledger accounts. Review and follow up on long-stay rate postings, contract renewals, and expirations. Calculate upselling revenue and commissions for payroll processing purposes. Monitor compliance with internal control policies, SOPs, and audit requirements relating to revenue and cash handling. Review user and system log activity to ensure no compliance leaks or unauthorized transactions. Investigate variances or irregularities and escalate findings to the Director of Finance as needed. Support month-end closing by ensuring all revenue schedules are complete, accurate, and properly documented. Maintain and monitor the accounts receivable (city ledger) sub-ledger, ensuring accurate and timely billing to credit account holders. Prepare and dispatch invoices to corporate clients, travel agents, and other credit accounts, with correct supporting documentation. Follow up proactively on outstanding balances and ensure collections are made within agreed credit terms. Prepare pro-forma invoices for cash-basis accounts at least 24 hours in advance. Review cash-basis accounts regularly and confirm collection of payments. Reconcile the accounts receivable sub-ledger to the general ledger on a monthly basis. Monitor credit limits and flag accounts approaching or exceeding approved terms to the Director of Finance. Prepare aging reports and highlight overdue accounts during monthly credit meetings. Work closely with Sales, Front Office, and other departments to resolve billing disputes and discrepancies promptly. Process new credit account applications in coordination with the Director of Finance. Support month-end closing activities related to accounts receivable, including provisions for doubtful debts.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>Minimum 3 years of experience in hotel income audit and/or accounts receivable, preferably with an international hospitality brand.</li><li>Solid understanding of hotel accounting systems (e.g., Opera PMS, POS systems) and general ledger principles.</li><li>Strong knowledge of hotel revenue cycles and internal control frameworks.</li><li>High attention to detail and accuracy in financial reporting.</li><li>Strong analytical, reconciliation, and problem-solving skills.</li><li>Proficient in Microsoft Excel and hotel accounting/ERP systems.</li><li>Effective communication skills for liaising across departments, clients, and travel agents.</li><li>Able to work independently, prioritize, and meet deadlines in a fast-paced environment.</li><li>High level of integrity, discretion, and confidentiality with financial information.</li><li>Fluent in English; Arabic is an advantage.</li></ul><p>JOINING OUR TEAM MEANS</p><ul><li>Competitive Compensation : A rewarding package tailored to your experience.</li><li>Career Growth : Opportunities for advancement within our dynamic organisation.</li><li>Inclusive Environment : A vibrant and inclusive workplace that encourages collaboration.</li><li>Shared Purpose: Working with passionate people who live our values every day connecting, innovating, curating, and leading the way together.</li></ul><p>Apply CRAFT YOUR CAREER.</p>
<p><br></p><p>The opportunity</p><p>As an Account Manager within EY s Client Excellence team, you will play a pivotal role in driving strategic account management across some of EY s most important client relationships. Working closely with Global Client Service Partners (GCSPs), account leadership teams, industry leaders, and service line stakeholders, you will help shape account strategies, identify growth opportunities, strengthen client intelligence, and drive disciplined execution of account priorities. The Account Manager serves as the central point of orchestration across strategic accounts, bringing together insights, stakeholders, and plans to support informed decision-making and sustainable growth. You will play an important role in helping account teams deepen client relationships, coordinate complex initiatives, unlock opportunities, and deliver exceptional client experiences. This opportunity is ideally suited to professionals with experience in account management, client relationship management, business development, consulting, or professional services who enjoy working with senior stakeholders and driving strategic initiatives in a fast-paced environment.</p><p>Your key responsibilities</p><ul><li>Support the development and execution of strategic account plans across priority client accounts.</li><li>Work closely with GCSPs, account leadership teams, and service line stakeholders to drive account priorities and growth objectives.</li><li>Coordinate and facilitate account governance activities, leadership meetings, account reviews, and planning sessions.</li><li>Monitor account performance, client relationship health, pipeline activity, and strategic initiatives.</li><li>Support account teams in identifying and qualifying growth opportunities.</li><li>Gather, analyze, and interpret client, market, and account intelligence to support strategic decision-making.</li><li>Prepare executive-ready presentations, reports, dashboards, and briefing materials.</li><li>Facilitate collaboration across multiple stakeholders, service lines, and geographic teams.</li><li>Track key actions, opportunities, risks, and deliverables to ensure disciplined execution of account priorities.</li><li>Support account planning workshops and strategic growth discussions.</li><li>Help strengthen client engagement through proactive coordination, communication, and relationship management.</li></ul><p>Skills and attributes for success</p><ul><li>Strong commercial acumen and understanding of business growth drivers.</li><li>Experience working with senior stakeholders and managing complex cross-functional initiatives.</li><li>Excellent relationship management and stakeholder engagement skills.</li><li>Strong project management and organizational capabilities.</li><li>Exceptional written, verbal, and presentation skills.</li><li>Strong analytical and problem-solving abilities with the ability to translate data into actionable insights.</li><li>Ability to manage multiple priorities while maintaining a high standard of quality and execution.</li><li>Proactive, self-motivated, and adaptable approach to work.</li><li>Confidence working independently while collaborating across diverse teams.</li><li>Advanced proficiency in Microsoft Excel, PowerPoint, Teams, and other business productivity tools.</li></ul><p>What we look for</p><p>We are looking for highly motivated professionals who combine strong business acumen with exceptional stakeholder management capabilities. The successful candidate will be a collaborative team player who enjoys working with senior leaders, can manage complex operational processes, and is passionate about helping account teams and clients succeed. You will bring a growth mindset, strong attention to detail, and the ability to influence outcomes through relationship building, insights, and effective execution.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A bachelor s degree in business administration, Finance, Communications, Marketing, or a related discipline.</li><li>3 5 years of experience within account management, business development, client relationship management, consulting, sales operations, markets, or a related field.</li><li>Experience working within a professional services, consulting, or client-facing environment.</li><li>Experience supporting strategic accounts, client portfolios, or business development initiatives.</li><li>Exposure to account planning, stakeholder management, and growth enablement activities.</li><li>Familiarity with CRM platforms, reporting tools, and business intelligence solutions.</li></ul>
<p>We are looking for a talented Sr. Analyst, Treasury to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p>Key Responsibilities:</p><ul><li>Manage daily treasury operations, including cash positioning, payment processing, bank reconciliations, and transaction monitoring to ensure accuracy and operational efficiency.</li><li>Prepare, review, and execute domestic and international payments across multiple banking platforms, ensuring timely settlement and compliance with company policies and regulatory requirements.</li><li>Monitor cash balances, forecast short-term liquidity availability, and support liquidity planning to ensure sufficient funding availability.</li><li>Review, validate, investigate and resolve payment issues, including rejected transactions, returned payments, bank charges, and payment discrepancies.</li><li>Maintain strong relationships with banks and financial institutions to support payment operations and resolve banking-related inquiries.</li><li>Oversee vendor payment processes, including payment method management, check issuance, electronic payments, and payment status inquiries.</li><li>Perform reconciliations and analyze outstanding items, discrepancies, and unapplied cash transactions.</li><li>Support month-end closing activities related to treasury accounts, cash reporting, and financial reconciliations.</li><li>Analyze treasury data and prepare reports related to cash flow, payments, outstanding obligations, and operational performance.</li><li>Collaborate closely with Accounts Payable, Accounting, Procurement, Tax, and business stakeholders to resolve payment and invoice-related issues and improve end-to-end processes.</li><li>Ensure adherence to internal controls, treasury policies, banking regulations, and corporate governance requirements while maintaining a strong control environment.</li><li>Identify, recommend, and implement process improvements, automation opportunities, and best practices to enhance treasury efficiency, accuracy, and scalability.</li><li>Support treasury system enhancements, integrations, and reporting improvements across SAP, Ivalua, banking platforms, and other financial systems.</li><li>Coordinate audit requests by providing supporting documentation, bank confirmations, transaction records, and compliance-related evidence in a timely manner.</li><li>Participate in treasury projects and strategic initiatives related to cash management, banking structure optimization, digital transformation, and process standardization.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications:</h2><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><ul><li>Strong knowledge of treasury operations, cash management, liquidity planning, and payment processing.</li><li>Solid understanding of banking products, payment networks, and domestic/international payment methods.</li><li>Experience working with ERP systems, particularly SAP, and treasury or financial management platforms.</li><li>Advanced Microsoft Excel skills, including data analysis, reconciliation, reporting, and financial modeling techniques.</li><li>Strong analytical, problem-solving, and decision-making capabilities with exceptional attention to detail.</li><li>Ability to manage multiple priorities effectively while meeting strict deadlines in a fast-paced environment.</li><li>Excellent verbal and written communication skills with the ability to engage internal stakeholders and external partners.</li><li>Proven experience managing banking relationships, vendor inquiries, payment investigations, and issue resolution.</li><li>Strong understanding of Accounts Payable processes, financial controls, reconciliation methodologies, and audit requirements.</li><li>Knowledge of treasury controls, compliance requirements, and risk management principles.</li><li>Continuous improvement mindset with experience identifying efficiencies, streamlining workflows, and supporting automation initiatives.</li><li>Ability to work independently while collaborating effectively within cross-functional and global teams.</li></ul><h2>Preferred Qualifications:</h2><ul><li>Bachelor's degree in finance, Accounting, Business Administration, Economics, or a related field.</li><li>3-5 years of experience in Treasury, Cash Management, Corporate Finance, or Banking Operations.</li><li>Experience with SAP, TMS platforms, or major banking portals is highly desirable.</li><li>Professional certifications such as CFA, CMA & CTP are an advantage.</li></ul>
<p><h4>Job purpose</h4>
<p>As a senior DevOps engineer, you will own the design, reliability, and scalability of our cloud-based production systems. You will lead the architecture, automation, and operation of our Azure/AWS infrastructure, drive security, performance, and cost efficiency across our platforms, and set DevOps standards and best practices for the team. You will act as a technical authority on cloud operations, mentor junior engineers, and partner with engineering leadership to shape the platform roadmap.</p>
<h4>Duties & responsibilities</h4>
<h4>Cloud system operations</h4>
<ul>
<li>Lead the design, deployment, and operation of Azure/AWS cloud-based production systems.</li>
<li>Own system performance, incident response, and root-cause analysis across production applications.</li>
<li>Define release engineering and pre-production validation standards to ensure system quality and functionality.</li>
<li>Architect and enforce backup, disaster recovery, and cost optimization (FinOps) strategies across cloud environments.</li>
<li>Lead container orchestration and workload management on AKS/Kubernetes clusters, including upgrades, scaling, and hardening.</li>
</ul>
<h4>Automation and scripting</h4>
<ul>
<li>Design and maintain enterprise-grade automation frameworks for operational and platform processes.</li>
<li>Build reusable tooling and scripts (e.g., Python, Bash, PowerShell) for automation, observability, and incident response.</li>
<li>Lead GitOps adoption and continuous-delivery practices using ArgoCD or Flux.</li>
</ul>
<h4>Security and compliance</h4>
<ul>
<li>Define and enforce cloud security best practices, IAM policies, and secrets management across environments.</li>
<li>Establish and maintain security protocols and compliance posture (e.g., ISO 27001, SOC 2 controls relevant to infrastructure).</li>
</ul>
<h4>Monitoring and metrics</h4>
<ul>
<li>Architect and operate observability platforms (metrics, logging, tracing) across Azure/AWS, defining SLOs, SLIs, and alerting strategy.</li>
<li>Drive operational excellence by analyzing reliability metrics and leading post-incident reviews and improvement initiatives.</li>
</ul>
<h4>Research and evaluation</h4>
<ul>
<li>Evaluate and recommend emerging technologies, tools, and architectural patterns for adoption.</li>
<li>Lead vendor and product evaluations, including proofs-of-concept and total-cost-of-ownership analysis.</li>
</ul>
<h4>Communication and collaboration</h4>
<ul>
<li>Mentor junior and mid-level DevOps engineers through code reviews, pairing, and technical guidance.</li>
<li>Partner with engineering, security, and product stakeholders to define technical requirements and influence platform direction.</li>
<li>Communicate effectively with executive and technical audiences on cloud strategy, risk, and roadmap.</li>
</ul>
<h4>Education, experience & qualifications</h4>
<ul>
<li>Bachelor’s degree in computer science, information systems, or a related field.</li>
<li>6+ years of hands-on experience in DevOps, cloud engineering, or SRE roles, including 3+ years with primary focus on Microsoft Azure (required).</li>
<li>Expert-level Kubernetes administration, including cluster lifecycle management, upgrades, networking, and security hardening.</li>
<li>Production experience operating Azure Kubernetes Service (AKS) at scale.</li>
<li>Strong experience designing and maintaining infrastructure as code with Terraform, including module design and state management.</li>
<li>Deep experience designing and operating CI/CD pipelines (e.g., GitHub Actions, Azure DevOps, GitLab CI).</li>
<li>Hands-on experience with observability stacks (Prometheus, Grafana, Azure Monitor, ELK, or similar), including dashboard and alert design.</li>
<li>Strong Linux system administration knowledge.</li>
<li>Experience working with GitOps tools such as ArgoCD or Flux.</li>
<li>Working knowledge of database administration in production (backups, performance tuning, HA/DR, and troubleshooting).</li>
<li>Strong scripting and automation skills in Python, Bash, and/or PowerShell.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Ability to collaborate effectively within cross-functional teams.</li>
<li>Clear and precise documentation and communication skills.</li>
<li>Fluency in both English and Arabic (spoken and written).</li>
</ul>
<h4>Behavioral competencies</h4>
<ul>
<li>Initiative</li>
<li>Problem solving</li>
<li>Team oriented</li>
<li>Adaptability</li>
<li>Ability to work under pressure</li>
</ul>
<h4>Technical competencies</h4>
<ul>
<li>Cloud computing fundamentals</li>
<li>Linux operating systems</li>
<li>Networking protocols and topologies</li>
<li>Scripting and automation</li>
<li>Monitoring and logging tools</li>
<li>Security best practices</li>
<li>System troubleshooting</li>
<li>Backup and disaster recovery concepts</li>
<li>Container orchestration (AKS / Kubernetes)</li>
<li>GitOps (ArgoCD, Flux)</li>
<li>Database administration</li>
</ul></p><p></p>
<p><h4>Job purpose</h4>
<p>As a senior DevOps engineer, you will own the design, reliability, and scalability of our cloud-based production systems. You will lead the architecture, automation, and operation of our Azure/AWS infrastructure, drive security, performance, and cost efficiency across our platforms, and set DevOps standards and best practices for the team. You will act as a technical authority on cloud operations, mentor junior engineers, and partner with engineering leadership to shape the platform roadmap.</p>
<h4>Duties & responsibilities</h4>
<h4>Cloud system operations</h4>
<ul>
<li>Lead the design, deployment, and operation of Azure/AWS cloud-based production systems.</li>
<li>Own system performance, incident response, and root-cause analysis across production applications.</li>
<li>Define release engineering and pre-production validation standards to ensure system quality and functionality.</li>
<li>Architect and enforce backup, disaster recovery, and cost optimization (FinOps) strategies across cloud environments.</li>
<li>Lead container orchestration and workload management on AKS/Kubernetes clusters, including upgrades, scaling, and hardening.</li>
</ul>
<h4>Automation and scripting</h4>
<ul>
<li>Design and maintain enterprise-grade automation frameworks for operational and platform processes.</li>
<li>Build reusable tooling and scripts (e.g., Python, Bash, PowerShell) for automation, observability, and incident response.</li>
<li>Lead GitOps adoption and continuous-delivery practices using ArgoCD or Flux.</li>
</ul>
<h4>Security and compliance</h4>
<ul>
<li>Define and enforce cloud security best practices, IAM policies, and secrets management across environments.</li>
<li>Establish and maintain security protocols and compliance posture (e.g., ISO 27001, SOC 2 controls relevant to infrastructure).</li>
</ul>
<h4>Monitoring and metrics</h4>
<ul>
<li>Architect and operate observability platforms (metrics, logging, tracing) across Azure/AWS, defining SLOs, SLIs, and alerting strategy.</li>
<li>Drive operational excellence by analyzing reliability metrics and leading post-incident reviews and improvement initiatives.</li>
</ul>
<h4>Research and evaluation</h4>
<ul>
<li>Evaluate and recommend emerging technologies, tools, and architectural patterns for adoption.</li>
<li>Lead vendor and product evaluations, including proofs-of-concept and total-cost-of-ownership analysis.</li>
</ul>
<h4>Communication and collaboration</h4>
<ul>
<li>Mentor junior and mid-level DevOps engineers through code reviews, pairing, and technical guidance.</li>
<li>Partner with engineering, security, and product stakeholders to define technical requirements and influence platform direction.</li>
<li>Communicate effectively with executive and technical audiences on cloud strategy, risk, and roadmap.</li>
</ul>
<h4>Education, experience & qualifications</h4>
<ul>
<li>Bachelor’s degree in computer science, information systems, or a related field.</li>
<li>6+ years of hands-on experience in DevOps, cloud engineering, or SRE roles, including 3+ years with primary focus on Microsoft Azure (required).</li>
<li>Expert-level Kubernetes administration, including cluster lifecycle management, upgrades, networking, and security hardening.</li>
<li>Production experience operating Azure Kubernetes Service (AKS) at scale.</li>
<li>Strong experience designing and maintaining infrastructure as code with Terraform, including module design and state management.</li>
<li>Deep experience designing and operating CI/CD pipelines (e.g., GitHub Actions, Azure DevOps, GitLab CI).</li>
<li>Hands-on experience with observability stacks (Prometheus, Grafana, Azure Monitor, ELK, or similar), including dashboard and alert design.</li>
<li>Strong Linux system administration knowledge.</li>
<li>Experience working with GitOps tools such as ArgoCD or Flux.</li>
<li>Working knowledge of database administration in production (backups, performance tuning, HA/DR, and troubleshooting).</li>
<li>Strong scripting and automation skills in Python, Bash, and/or PowerShell.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Ability to collaborate effectively within cross-functional teams.</li>
<li>Clear and precise documentation and communication skills.</li>
<li>Fluency in both English and Arabic (spoken and written).</li>
</ul>
<h4>Behavioral competencies</h4>
<ul>
<li>Initiative</li>
<li>Problem solving</li>
<li>Team oriented</li>
<li>Adaptability</li>
<li>Ability to work under pressure</li>
</ul>
<h4>Technical competencies</h4>
<ul>
<li>Cloud computing fundamentals</li>
<li>Linux operating systems</li>
<li>Networking protocols and topologies</li>
<li>Scripting and automation</li>
<li>Monitoring and logging tools</li>
<li>Security best practices</li>
<li>System troubleshooting</li>
<li>Backup and disaster recovery concepts</li>
<li>Container orchestration (AKS / Kubernetes)</li>
<li>GitOps (ArgoCD, Flux)</li>
<li>Database administration</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span style="font-size: 11px;">The Job in a Nutshell</span></p><p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p><p>What Will You Do</p><p>Employee Lifecycle</p><ul><li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts, and amendments.</li><li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li><li>Administer employee status changes, handling promotions, transfers, and related documentation.</li><li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li><li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li></ul><p>Payroll & HRIS Management</p><ul><li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li><li>Own the administration of employee benefits programs, with specific responsibility for Medical/Health Insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li><li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li><li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li></ul><p>Compliance & Legal Adherence</p><ul><li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li><li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li><li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li><li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li><li>Maintain meticulous records for all compliance-related activities.</li></ul><p>Policy Development & Process Improvement</p><ul><li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li><li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li><li>Document and standardize all operational processes and workflows.</li></ul><p>Employee Engagement & Support</p><ul><li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li><li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li><li>Foster a culture of trust and transparency through clear and compassionate communication</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li><li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li><li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li><li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li><li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li><li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li><li>Excellent communication and stakeholder management skills.</li><li>strong interpersonal and communication skills</li><li>Detail-oriented with strong organizational abilities</li></ul><p></p></section>
<p><h4>About the role</h4>
<p>Our client is looking to hire an experienced brand & trade manager to join their growing team in Amman, Jordan. Operating in the FMCG distribution space and representing a portfolio of multinational brands, they are seeking a commercially driven professional who can bridge strategic brand management with impactful trade execution across both modern and traditional channels.</p>
<p>This is a senior individual contributor role with high visibility, offering the opportunity to own brand plans end-to-end, drive trade activations, and work directly with regional distributors and brand principals.</p>
<h4>What you'll do</h4>
<strong>Brand management</strong>
<ul>
<li>Develop and implement annual brand plans aligned with principal guidelines and company objectives.</li>
<li>Manage brand budgets, track ROI, and ensure responsible allocation of spend.</li>
<li>Lead new product launches, including pricing strategy, go-to-market planning, and positioning.</li>
<li>Monitor brand performance via sell-in/sell-out data, market share, and consumer insights.</li>
<li>Maintain strong relationships with multinational brand principals and uphold brand standards.</li>
</ul>
<strong>Trade marketing & activations</strong>
<ul>
<li>Design and execute trade promotions, in-store activations, and visibility programs across all trade channels.</li>
<li>Develop and deploy POS materials, planograms, and channel-specific assets in line with brand guidelines.</li>
<li>Conduct regular market visits to assess execution quality and identify opportunities for improvement.</li>
<li>Track and evaluate the effectiveness of all trade activities, delivering post-promotion analysis and recommendations.</li>
<li>Work closely with the sales team to align trade programs with distribution and volume targets.</li>
</ul>
<strong>Commercial planning & analysis</strong>
<ul>
<li>Prepare accurate sales forecasts and demand plans in collaboration with the sales and supply chain teams.</li>
<li>Develop commercial plans, pricing proposals, and promotional calendars.</li>
<li>Manage budgets within approved limits, with clear variance tracking and reporting.</li>
<li>Analyze market data, competitive landscape, and category trends to inform strategic decisions.</li>
<li>Prepare concise management reports and presentations on brand and trade performance.</li>
</ul>
<strong>Distributor & stakeholder management</strong>
<ul>
<li>Serve as the key liaison between the company and brand principals/distributors.</li>
<li>Manage joint business plans with key distribution partners, ensuring alignment on targets and activations.</li>
<li>Support and coach the sales team on brand messaging, product knowledge, and trade execution tools.</li>
</ul>
<h4>What we're looking for</h4>
<strong>Experience & background</strong>
<ul>
<li>4–6 years of experience in brand management and/or trade marketing within the FMCG industry — this is non-negotiable.</li>
<li>Proven track record of managing multinational brands and collaborating with distributors.</li>
<li>Hands-on experience designing and executing trade activations and promotional campaigns.</li>
<li>Background in budgeting, forecasting, and commercial planning.</li>
<li>Experience working with regional markets is a strong advantage.</li>
</ul>
<strong>Skills & competencies</strong>
<ul>
<li>Advanced proficiency in Microsoft Excel (pivot tables, data modelling) and PowerPoint.</li>
<li>Strong analytical mindset: you can turn data into clear, actionable recommendations.</li>
<li>Excellent project management skills; comfortable handling multiple brands and workstreams simultaneously.</li>
<li>Exceptional English communication skills, both written and verbal.</li>
<li>Strong interpersonal and stakeholder management skills.</li>
<li>Self-starter who thrives working independently in a fast-paced environment.</li>
<li>Bachelor's degree in Marketing, Business Administration, or a related field. MBA is a plus.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Do you want to make a difference in people's lives? </strong></p><br><p><span>We are looking for a</span><strong> Retention Agent</strong><span> (</span><strong>Spanish Speaker</strong><span>) to join our growing team! </span></p><br><p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong><span>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, </span><strong>WUDUH </strong><span>is where you can grow and succeed. </span></p><br><p>Job Objectives: </p><br><p>The Retention Agent – Spanish is responsible for reducing client churn and improving customer engagement by identifying at-risk clients, addressing their concerns, and providing tailored solutions. The agent ensures consistent service quality, resolves customer issues effectively, and builds strong, trust-based relationships—while also supporting the Retention department’s goals through high-performance metrics and collaboration with internal teams.</p><br><p>Responsibilities and duties: </p><br><p>1. Customer Retention</p><br><p>• Proactively reach out to at-risk clients or those with expiring contracts to assess needs</p><br><p>• Address concerns, resolve renewal barriers, and deliver retention-focused solutions</p><br><p>• Support retention campaigns in coordination with internal teams</p><br><p>• Maintain a customer-first approach to foster loyalty and satisfaction</p><br><p>2. Quality Assurance</p><br><p>• Uphold communication standards in all client interactions</p><br><p>• Monitor QC scores and improve service delivery through training and feedback</p><br><p>• Apply customer feedback to refine approach and resolve root issues</p><br><p>3. KPI & Performance Management</p><br><p>• Meet or exceed KPIs including Retention Success Rate, PTL, and Schedule Conformance</p><br><p>• Utilize data to track trends, set goals, and implement improvement strategies</p><br><p>• Ensure timely follow-ups and policy compliance</p><br><p>4. Client Relationship Management</p><br><p>• Build and maintain long-term client relationships through consistent, personalized interactions</p><br><p>• Follow up on previous engagements to ensure full resolution and satisfaction</p><br><p>• Collaborate cross-functionally to deliver on customer needs and requests</p><br><p>5. Problem Resolution</p><br><p>• Quickly analyze and resolve customer complaints with professionalism</p><br><p>• Escalate complex issues appropriately while maintaining transparency with clients</p><br><p>• Use empathy to de-escalate and rebuild trust during tense interactions</p><br><p>6. Operational Support</p><br><p>• Assist with inquiries, document requests, and general support in line with procedures</p><br><p>• Contribute to process improvements and operational best practices</p><br><p>• Prioritize tasks to ensure smooth daily workflow</p><br><p>Qualifications: </p><br><p>• Diploma in Business Administration, Finance, or a related field</p><br><p>• Bachelor’s degree in Business Administration, Finance, or a related field is a plus.</p><br><p>Years of Experience: </p><br><p>1-2 years of experience; prior work in customer service or retention is a plus</p><br><p>Behavioral Requirements/Competencies:</p><br><p>• Customer-first mindset with proactive problem-solving</p><br><p>• Strong verbal and written communication skills</p><br><p>• Demonstrated accountability and attention to detail</p><br><p>• Ability to work under pressure and adapt to change</p><br><p>Technical Requirements:</p><br><p>• Proficiency in CRM systems, Microsoft Office Suite (Excel, Word, Outlook)</p><br><p>• Comfortable working with client databases, file updates, and communication tools</p><br><p><strong>What we offer:</strong> </p><br><ul>
<li>Comprehensive health insurance </li>
<li>Competitive compensation package </li>
<li>Prime central location </li>
<li>Discounts on food, beverages, and wellness services </li>
<li>Continuous learning and development opportunities </li>
<li>A dynamic, inclusive, and supportive work environment </li>
<li>A workplace led by Gen Z and Millennials </li>
</ul><p><strong>Employment type:</strong> </p><br><ul>
<li>Full-time </li>
<li>On-site </li>
</ul><p><strong>Working days:</strong> </p><br><ul>
<li>Monday to Friday: Night Shift </li>
<li>6th day: Based on need, managed fairly based on priorities and urgency </li>
</ul><p><strong>Ready to make your mark?</strong> </p><br><p>Apply now for a career that merges your talents with innovation. At <strong>WUDUH</strong>, your journey to a fulfilling career is just a click away! </p><br><p>Learn more at <strong><em>wuduh.zenats.com</em></strong> </p><br><p><strong>Students and fresh graduates are encouraged to apply. </strong> </p><br><p><em>Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.</em> </p><br><p><strong>Stay connected</strong> </p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em> </p><br><p><em>You can find us on: </em> </p><br><ul>
<li>
<em>LinkedIn</em> </li>
<li>
<em>Instagram</em> </li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
<br> </div>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>At PwC, our Tax & Legal Services teams provide clients with strategic advice on tax planning, compliance, and regulatory matters. We support organisations in navigating complex tax and legal frameworks while optimising their tax positions. As new tax regimes continue to emerge across the Middle East, this area is becoming increasingly important for businesses, with significant implications for operations and overall profitability.</p>
<h4>TLS business unit overview</h4>
<p>Clients & Markets within TLS are responsible for shaping and driving the firm’s growth agenda across the region. Working closely with business unit stakeholders and specialist teams, Clients & Markets plays a critical role in originating and supporting key client opportunities to shape compelling value propositions, and bring the right capabilities together to deliver measurable outcomes for our clients.</p>
<h4>How you’ll contribute</h4>
<p>As a Senior Associate - Clients and Markets, you will be proactive and assist the team in implementing the firm’s strategy that focuses on key clients, industries, and markets. Working alongside the broader Clients & Markets team, you will collaborate with our partners and their teams in tracking the performance and progress of the business across markets to achieve the firm's objectives.</p>
<ul>
<li>Work with the Clients & Markets function to deliver infrastructure such as financial performance analysis, industry and client analysis, market share and competitor SWOT analysis and thought leadership to develop an account management plan.</li>
<li>Collaborate with colleagues across different teams within our Clients & Markets team to bring our clients high value solutions.</li>
<li>Work closely with the partners and directors in developing account strategy and support them in driving the account management activities.</li>
<li>Prepare various executive level presentations such as account plans, industry/sector summaries.</li>
<li>Prepare performance summaries for accounts and industries using revenue, opportunity, backlog data on monthly/quarterly basis.</li>
<li>Support the teams in developing client, industry and country profiles using various research tools, databases and online research.</li>
<li>Track the latest regulatory changes and market trends that impact our clients from a tax and legal perspective and support the engagement teams in developing a go-to-market strategy.</li>
<li>Participate and drive various meetings/calls related to priority accounts, industries and countries.</li>
<li>Support lead partners, industry leaders in monitoring the performance of their respective areas on a monthly/quarterly basis.</li>
<li>Create and maintain reports and dashboards using Salesforce, PowerPoint, and Excel sheets.</li>
<li>Manage various initiatives in collaboration with the marketing team such as client workshops, webinars, seminars, external and internal events.</li>
</ul>
<h4>What you’ll bring</h4>
<ul>
<li>You will be a highly motivated and high performing individual with the ability to be flexible and adaptive on a daily basis.</li>
<li>Excellent communication (verbal and written) skills.</li>
<li>Excellent organisational, time management, quality management, and project management skills with the ability to prioritise workload, work with senior stakeholders and perform under pressure.</li>
<li>Technical knowledge and experience in evaluating tender responses are advantageous.</li>
<li>Education: Bachelor's degree or equivalent.</li>
<li>Years of experience: 4+ years in business development.</li>
<li>Fluency in spoken and written English is essential.</li>
<li>Previous experience in strategy consulting or management consulting is a plus.</li>
<li>Excellent PowerPoint skills, as well as proficiency in Microsoft Office.</li>
<li>Proficiency in Salesforce is an advantage.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>At PwC, our Tax & Legal Services teams provide clients with strategic advice on tax planning, compliance, and regulatory matters. We support organisations in navigating complex tax and legal frameworks while optimising their tax positions. As new tax regimes continue to emerge across the Middle East, this area is becoming increasingly important for businesses, with significant implications for operations and overall profitability.</p>
<h4>TLS business unit overview</h4>
<p>Clients & Markets within TLS are responsible for shaping and driving the firm’s growth agenda across the region. Working closely with business unit stakeholders and specialist teams, Clients & Markets plays a critical role in originating and supporting key client opportunities to shape compelling value propositions, and bring the right capabilities together to deliver measurable outcomes for our clients.</p>
<h4>How you’ll contribute</h4>
<p>As a Senior Associate - Clients and Markets, you will be proactive and assist the team in implementing the firm’s strategy that focuses on key clients, industries, and markets. Working alongside the broader Clients & Markets team, you will collaborate with our partners and their teams in tracking the performance and progress of the business across markets to achieve the firm's objectives.</p>
<ul>
<li>Work with the Clients & Markets function to deliver infrastructure such as financial performance analysis, industry and client analysis, market share and competitor SWOT analysis and thought leadership to develop an account management plan.</li>
<li>Collaborate with colleagues across different teams within our Clients & Markets team to bring our clients high value solutions.</li>
<li>Work closely with the partners and directors in developing account strategy and support them in driving the account management activities.</li>
<li>Prepare various executive level presentations such as account plans, industry/sector summaries.</li>
<li>Prepare performance summaries for accounts and industries using revenue, opportunity, backlog data on monthly/quarterly basis.</li>
<li>Support the teams in developing client, industry and country profiles using various research tools, databases and online research.</li>
<li>Track the latest regulatory changes and market trends that impact our clients from a tax and legal perspective and support the engagement teams in developing a go-to-market strategy.</li>
<li>Participate and drive various meetings/calls related to priority accounts, industries and countries.</li>
<li>Support lead partners, industry leaders in monitoring the performance of their respective areas on a monthly/quarterly basis.</li>
<li>Create and maintain reports and dashboards using Salesforce, PowerPoint, and Excel sheets.</li>
<li>Manage various initiatives in collaboration with the marketing team such as client workshops, webinars, seminars, external and internal events.</li>
</ul>
<h4>What you’ll bring</h4>
<ul>
<li>You will be a highly motivated and high performing individual with the ability to be flexible and adaptive on a daily basis.</li>
<li>Excellent communication (verbal and written) skills.</li>
<li>Excellent organisational, time management, quality management, and project management skills with the ability to prioritise workload, work with senior stakeholders and perform under pressure.</li>
<li>Technical knowledge and experience in evaluating tender responses are advantageous.</li>
<li>Education: Bachelor's degree or equivalent.</li>
<li>Years of experience: 4+ years in business development.</li>
<li>Fluency in spoken and written English is essential.</li>
<li>Previous experience in strategy consulting or management consulting is a plus.</li>
<li>Excellent PowerPoint skills, as well as proficiency in Microsoft Office.</li>
<li>Proficiency in Salesforce is an advantage.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>