Microsoft Dynamics Jobs in Jordan
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<p>At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.</p><p>The opportunity</p><p>As a Supervising Associate within the MENA Brand, Marketing and Communications (BMC) team, you will play a key role in driving internal communications and engagement across the Assurance Service Line. Working closely with Assurance leadership, Talent stakeholders and BMC colleagues, you will support the development and execution of impactful communication strategies that strengthen employee engagement, reinforce strategic priorities and enhance connectivity across the MENA region.</p><p>This is an exciting opportunity for a communications professional who is passionate about storytelling, stakeholder engagement and delivering high-quality communications that inspire and inform diverse audiences.</p><p>Your key responsibilities</p><ul><li>Develop and execute internal communication plans aligned with MENA Assurance priorities and strategic objectives.</li><li>Create compelling content and messaging across multiple channels, including intranet articles, email campaigns, newsletters, leadership communications, presentations, webcasts and internal events.</li><li>Translate complex business priorities into clear, engaging and audience-focused communications.</li><li>Serve as a trusted communications advisor to Assurance leadership and key stakeholders.</li><li>Support employee engagement initiatives that strengthen collaboration, culture and connectivity across the region.</li><li>Ensure communications are aligned with EY's global and regional brand standards and relevant regulatory requirements.</li><li>Collaborate closely with BMC colleagues and cross-functional stakeholders to deliver integrated communication solutions.</li><li>Measure communication effectiveness through engagement metrics and performance reporting, using insights to continuously improve outcomes.</li><li>Manage multiple projects simultaneously while meeting tight deadlines and maintaining exceptional quality standards.</li></ul><p>Skills and attributes for success</p><ul><li>Exceptional written, verbal and presentation communication skills.</li><li>Strong storytelling, content development and editorial capabilities.</li><li>Ability to influence and build trusted relationships with stakeholders at all levels, including senior leadership.</li><li>Strong organizational and project management skills, with the ability to manage competing priorities.</li><li>Attention to detail and commitment to delivering high-quality work.</li><li>A collaborative and proactive mindset, with the ability to work effectively in a fast-paced environment.</li><li>Strong analytical skills and the ability to leverage metrics and insights to enhance communication effectiveness.</li><li>Advanced Microsoft Office skills, particularly PowerPoint.</li></ul><p>What we look for</p><p>We're looking for a communications professional who combines creativity with strategic thinking and execution excellence. The ideal candidate is a strong storyteller, trusted advisor and collaborative team player who is passionate about creating engaging employee experiences and delivering communications that drive impact across a diverse regional organization.</p><p>What we offer you</p><p>At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.</p><p>Are you ready to shape your future with confidence? Apply today.</p><p>To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.</p><p>EY | Building a better working world</p><p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><p><strong>Desired Candidate Profile</strong></p><p>A Bachelor's or Master's degree in Communications, Mass Communication, Journalism, Marketing, Public Relations or a related discipline.</p><p>Approximately 4-5 years of relevant experience in internal communications, corporate communications, employee engagement or a related field.</p><p>Experience developing and managing communication campaigns in a complex, matrixed organization.</p><p>Proven ability to create compelling content across a range of communication channels and formats.</p><p>Demonstrated experience working with multiple stakeholders and managing competing priorities effectively.</p><p>Excellent command of the English language, both written and spoken.</p><p>Ideally, you'll also</p><ul><li>Have experience within a professional services or Big Four environment.</li><li>Possess knowledge of Arabic.</li><li>Have experience supporting leadership communications and large-scale employee engagement initiatives.</li><li>Be familiar with communication measurement and reporting tools.</li></ul>
<p><h4>Description</h4>
<p>About the opportunity<br>
We are hiring on behalf of a major government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious applied AI programs. This organisation is developing the infrastructure and platforms that enable AI-powered public services at scale. The work spans sovereign model serving, vector infrastructure, retrieval systems, developer tooling, and deployment platforms that support critical government applications. This is a rare opportunity to build foundational AI infrastructure with significant real-world impact, in an environment where performance, reliability, and security are mission-critical.</p>
<h4>Role overview</h4>
<p>We are seeking a Staff AI Platform Engineer to own the platform infrastructure that enables engineering teams to build and operate AI systems efficiently and reliably. This is a senior individual contributor role focused on model serving, vector infrastructure, data pipelines, observability, and deployment platforms. Your success will be measured by the productivity and reliability gains you enable for other engineers.</p>
<p>You will combine deep platform engineering expertise with a strong understanding of AI workload requirements, including inference performance, retrieval systems, and operational complexity.</p>
<p>At the staff level, you will:</p>
<ul>
<li>Define and evolve the technical foundations of the AI platform</li>
<li>Build systems that accelerate engineering teams across the organisation</li>
<li>Set standards for reliability, security, and scalability</li>
<li>Lead architecture decisions and evaluate emerging technologies</li>
<li>Use AI coding tools such as Codex, Claude Code, or similar as part of your daily workflow</li>
</ul>
<h4>Key responsibilities</h4>
<p><strong>AI platform infrastructure</strong><br>
Design and operate model serving infrastructure using vLLM, TGI, TensorRT-LLM, or similar technologies.<br>
Build and manage vector infrastructure, embedding pipelines, and retrieval systems.<br>
Develop data pipelines for document ingestion, transformation, and storage.<br>
Own deployment platforms, CI/CD pipelines, and infrastructure-as-code.</p>
<p><strong>Observability & reliability</strong><br>
Build observability across the AI stack, including latency, throughput, and model behavior monitoring.<br>
Define SLOs, perform capacity planning, and lead reliability engineering initiatives.<br>
Lead incident response, root-cause analysis, and postmortems.<br>
Establish platform standards for operational excellence.</p>
<p><strong>Force multiplication</strong><br>
Build reusable internal tooling, SDKs, and deployment patterns.<br>
Partner with engineering teams to translate infrastructure needs into scalable platform capabilities.<br>
Mentor engineers and raise technical standards across the organisation.</p>
<h4>Basic qualifications</h4>
<ul>
<li>10+ years of platform, infrastructure, or backend engineering experience</li>
<li>Proven experience operating at staff or principal engineer level</li>
<li>Deep expertise in Azure (AWS or GCP also valued)</li>
<li>Strong Kubernetes and Docker experience</li>
<li>Hands-on experience with Terraform, CI/CD pipelines, and infrastructure-as-code</li>
<li>Experience building production data pipelines</li>
<li>Proficiency in Python, Java/Kotlin, or Go</li>
<li>Strong PostgreSQL knowledge at production scale</li>
<li>Experience with distributed tracing, metrics, logging, and alerting</li>
<li>Practical use of AI coding assistants such as Codex or Claude Code</li>
<li>Excellent written and verbal communication skills</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Experience building RAG systems and retrieval infrastructure</li>
<li>Experience with LangGraph, LangChain, Semantic Kernel, or similar frameworks</li>
<li>Hands-on experience with GPU-based inference infrastructure</li>
<li>Experience with vector databases such as pgvector, Qdrant, Pinecone, or Weaviate</li>
<li>Familiarity with LLM inference optimization and evaluation frameworks</li>
<li>Experience with speech and conversational AI systems</li>
<li>Experience building internal developer platforms</li>
<li>Security and compliance experience in highly regulated environments</li>
</ul>
<h4>Technology stack</h4>
<p><strong>Backend & platform:</strong> Python, Java, Kotlin, Go, REST, gRPC<br>
<strong>AI infrastructure:</strong> vLLM, TGI, TensorRT-LLM, GPU Serving<br>
<strong>AI & LLM:</strong> LangChain, LangGraph, Microsoft Agent Framework, vector databases<br>
<strong>Data:</strong> PostgreSQL, Redis, DocumentDB, Azure Blob Storage<br>
<strong>Infrastructure:</strong> Azure, Docker, Kubernetes, Terraform, CI/CD<br>
<strong>Observability:</strong> Langfuse, Grafana, Prometheus, OpenTelemetry<br>
<strong>Security:</strong> Entra ID, RBAC, Secrets Management, Zero Trust<br>
<strong>AI development:</strong> Codex, Claude Code, OpenCode</p>
<h4>What we’re looking for</h4>
<p>You are an engineer who:</p>
<ul>
<li>Thinks in systems and enables others to move faster</li>
<li>Designs infrastructure that is reliable, scalable, and easy to operate</li>
<li>Grounds technical decisions in evidence and operational data</li>
<li>Raises engineering standards through architecture and mentorship</li>
<li>Communicates clearly and transparently</li>
<li>Embraces AI-native development practices</li>
</ul>
<h4>Why apply?</h4>
<p>This role offers the opportunity to shape the technical foundations of a world-class AI platform supporting transformative public services in Abu Dhabi. You will tackle complex infrastructure challenges at the intersection of AI, cloud computing, and platform engineering while delivering meaningful impact at a national scale.</p></p><p></p>
<p><h4>Description</h4>
<p>About the opportunity<br>
We are hiring on behalf of a major government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious applied AI programs. This organisation is developing the infrastructure and platforms that enable AI-powered public services at scale. The work spans sovereign model serving, vector infrastructure, retrieval systems, developer tooling, and deployment platforms that support critical government applications. This is a rare opportunity to build foundational AI infrastructure with significant real-world impact, in an environment where performance, reliability, and security are mission-critical.</p>
<h4>Role overview</h4>
<p>We are seeking a Staff AI Platform Engineer to own the platform infrastructure that enables engineering teams to build and operate AI systems efficiently and reliably. This is a senior individual contributor role focused on model serving, vector infrastructure, data pipelines, observability, and deployment platforms. Your success will be measured by the productivity and reliability gains you enable for other engineers.</p>
<p>You will combine deep platform engineering expertise with a strong understanding of AI workload requirements, including inference performance, retrieval systems, and operational complexity.</p>
<p>At the staff level, you will:</p>
<ul>
<li>Define and evolve the technical foundations of the AI platform</li>
<li>Build systems that accelerate engineering teams across the organisation</li>
<li>Set standards for reliability, security, and scalability</li>
<li>Lead architecture decisions and evaluate emerging technologies</li>
<li>Use AI coding tools such as Codex, Claude Code, or similar as part of your daily workflow</li>
</ul>
<h4>Key responsibilities</h4>
<p><strong>AI platform infrastructure</strong><br>
Design and operate model serving infrastructure using vLLM, TGI, TensorRT-LLM, or similar technologies.<br>
Build and manage vector infrastructure, embedding pipelines, and retrieval systems.<br>
Develop data pipelines for document ingestion, transformation, and storage.<br>
Own deployment platforms, CI/CD pipelines, and infrastructure-as-code.</p>
<p><strong>Observability & reliability</strong><br>
Build observability across the AI stack, including latency, throughput, and model behavior monitoring.<br>
Define SLOs, perform capacity planning, and lead reliability engineering initiatives.<br>
Lead incident response, root-cause analysis, and postmortems.<br>
Establish platform standards for operational excellence.</p>
<p><strong>Force multiplication</strong><br>
Build reusable internal tooling, SDKs, and deployment patterns.<br>
Partner with engineering teams to translate infrastructure needs into scalable platform capabilities.<br>
Mentor engineers and raise technical standards across the organisation.</p>
<h4>Basic qualifications</h4>
<ul>
<li>10+ years of platform, infrastructure, or backend engineering experience</li>
<li>Proven experience operating at staff or principal engineer level</li>
<li>Deep expertise in Azure (AWS or GCP also valued)</li>
<li>Strong Kubernetes and Docker experience</li>
<li>Hands-on experience with Terraform, CI/CD pipelines, and infrastructure-as-code</li>
<li>Experience building production data pipelines</li>
<li>Proficiency in Python, Java/Kotlin, or Go</li>
<li>Strong PostgreSQL knowledge at production scale</li>
<li>Experience with distributed tracing, metrics, logging, and alerting</li>
<li>Practical use of AI coding assistants such as Codex or Claude Code</li>
<li>Excellent written and verbal communication skills</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Experience building RAG systems and retrieval infrastructure</li>
<li>Experience with LangGraph, LangChain, Semantic Kernel, or similar frameworks</li>
<li>Hands-on experience with GPU-based inference infrastructure</li>
<li>Experience with vector databases such as pgvector, Qdrant, Pinecone, or Weaviate</li>
<li>Familiarity with LLM inference optimization and evaluation frameworks</li>
<li>Experience with speech and conversational AI systems</li>
<li>Experience building internal developer platforms</li>
<li>Security and compliance experience in highly regulated environments</li>
</ul>
<h4>Technology stack</h4>
<p><strong>Backend & platform:</strong> Python, Java, Kotlin, Go, REST, gRPC<br>
<strong>AI infrastructure:</strong> vLLM, TGI, TensorRT-LLM, GPU Serving<br>
<strong>AI & LLM:</strong> LangChain, LangGraph, Microsoft Agent Framework, vector databases<br>
<strong>Data:</strong> PostgreSQL, Redis, DocumentDB, Azure Blob Storage<br>
<strong>Infrastructure:</strong> Azure, Docker, Kubernetes, Terraform, CI/CD<br>
<strong>Observability:</strong> Langfuse, Grafana, Prometheus, OpenTelemetry<br>
<strong>Security:</strong> Entra ID, RBAC, Secrets Management, Zero Trust<br>
<strong>AI development:</strong> Codex, Claude Code, OpenCode</p>
<h4>What we’re looking for</h4>
<p>You are an engineer who:</p>
<ul>
<li>Thinks in systems and enables others to move faster</li>
<li>Designs infrastructure that is reliable, scalable, and easy to operate</li>
<li>Grounds technical decisions in evidence and operational data</li>
<li>Raises engineering standards through architecture and mentorship</li>
<li>Communicates clearly and transparently</li>
<li>Embraces AI-native development practices</li>
</ul>
<h4>Why apply?</h4>
<p>This role offers the opportunity to shape the technical foundations of a world-class AI platform supporting transformative public services in Abu Dhabi. You will tackle complex infrastructure challenges at the intersection of AI, cloud computing, and platform engineering while delivering meaningful impact at a national scale.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Mission and objectives</p><p>UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfil their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package. </p><p><br></p><p>At the core of UNICEF’s universal mandate is our commitment to protect and uphold the rights enshrined in the Convention on the Rights of the Child (CRC) for all children – without discrimination and without leaving any child behind. The rights enshrined in the CRC apply equally to all children in a country, including children who are non-nationals or stateless, refugee and international migrant children. There is growing evidence that investing in the health, education, social protection, and protection of a society’s most disadvantaged residents — addressing inequity — not only will give all children the opportunity to fulfil their potential, but also will lead to sustained growth and stability of countries. A dedicated focus on children on the move is critical to meet the SDGs commitment to leave no one behind. UNICEF’s Strategic Plan (2026-2029) reflects children on the move across Goal Areas and as an important cross-cutting priority, supporting global commitments such as the Global Compact for Safe, Orderly and Regular Migration and Global Compact on Refugees. The Strategic Plan commits UNICEF to a renewed focus on inclusion of children on the move into education, child protection and social protection systems to tackle root causes for forced displacement or unsafe migration, discrimination and exclusion.</p><p>Context</p><p>The Education Centre of Excellence is advancing its knowledge and evidence base on Children on the Move, refugee inclusion, learning continuity, alternative pathways, and evidence-informed programming as part of its work supported by the PROSPECTS Partnership.</p><p>Thus, the purpose of this assignment is to support the UNICEF Global Program Division (GPD) Education Centre of Excellence (CoE) in strengthening knowledge management, evidence generation, and learning on the inclusion of refugee, displaced, and migrant children and adolescents in education systems, with a particular focus on learning continuity, access, progression, and educational inclusion. The post includes linkages with focused attention on countries that are part of the PROSPECTS Partnership (Egypt, Iraq, Lebanon, Jordan, Sudan, Ethiopia, Kenya and Uganda) and coordination with youth engagement components of PROSPECTS, such as MENA Youth Advisory Group / Network and the PROSPECTS4Youth Initiative.</p><p><br></p><p>The Youth on the Move UNV programme was designed by UNICEF in collaboration with UNV to provide refugee, displaced and migrant youth between the ages of 20-32, who face learning to earning barriers, with a paid 16-months volunteer opportunity.</p><p><br></p><p>Eligibility criteria include:</p><p>• Young people aged 20-32</p><p>• Refugees, asylum seekers, Internally Displaced Persons (IDPs) and migrants</p><p>• In their motivation statement, applicants can demonstrate they face learning to earning barriers</p><p>• Female candidates are strongly encouraged to apply</p><p>• Hosting offices are encouraged to ensure application processes are accessible to youth on the move with disabilities</p><p><br></p><p><br></p><p>Additional Information:</p><p>The UN Associate Volunteers in Jordan are entitled to:</p><p>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 916.04;</p><p>• Annual and learning leaves;</p><p>• Free Medical and life insurance;</p><p>• Free access to different learning platforms.</p><p><br></p><p>Task description</p><p>Under the direct supervision of the Education Specialist, GPD Education, the UN Volunteer will undertake the following tasks:</p><p><br></p><p>- Support Knowledge Management, Learning and Evidence Related to Education for Children on the Move</p><p>• Develop, maintain and curate a repository of promising practices, tools, policies, and guidance related to education for children on the move.</p><p>• Assist in coordinating with UNICEF country offices to compile lessons learned from UNICEF country offices and partners on refugee and displaced children’s inclusion in national education systems, this includes developing templates, questionnaires and other tools to gather information in a streamlined way.</p><p>• Support development of knowledge products, case studies, blogs, newsletters, and briefing notes on education and children on the move.</p><p>• Support dissemination of UNICEF guidance, evidence, and learning products related to refugee and migrant education through various channels.</p><p>• Support global advocacy milestones under the PROSPETCS4Youth technical facility and the Youth Advisory Board / Network.</p><p><br></p><p>- Support Evidence Generation and Research</p><p>• Conduct literature reviews and desk research on educational inclusion of displaced and migrant children and adolescents in focus countries.</p><p>• Support mapping and analysis of barriers and enablers affecting access, retention, progression, certification, and educational participation for displaced and migrant children and adolescents in focus countries.</p><p><br></p><p>- Contribute to development of country profiles and thematic analyses on refugee inclusion, learning continuity, and alternative education pathways.</p><p>• Support development of templates, briefing notes and other documents on refugee inclusion, learning continuity, and alternative education pathways.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>1 month</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>1 year</p><p>Languages</p><p>English, Level: Fluent, Required</p><p>Arabic, Level: Fluent, Required</p><p>French, Level: Fair, Desirable</p><p>Required education level</p><p>Secondary education</p><p>Competencies and values</p><p>• Adaptability and Flexibility</p><p>• Commitment and Motivation</p><p>• Commitment to Continuous Learning</p><p>• Professionalism</p><p>• Working in Teams</p><p>Skills and experience</p><p>At least 1 year demonstrated experience as a volunteer or in community engagement.</p><p>• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations.</p><p>• Self-motivation and ability to adapt professionally in a challenging environment and work effectively in a multicultural team of international and national personnel</p><p>• Proficient digital skills to deliver the assignment, including proficiency in Microsoft Office applications (Excel, Word, among others), email, and internet.</p><p>• Demonstrate UNICEF’s values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS).</p><p><br></p><p>Remarks:</p><p>Eligibility criteria include:</p><p>• Young people aged 20-32</p><p>• Refugees, asylum seekers, Internally Displaced Persons (IDPs) and migrants</p><p>• In their motivation statement, applicants can demonstrate they face learning to earning barriers</p><p>• Female candidates are strongly encouraged to apply</p><p>• Hosting offices are encouraged to ensure application processes are accessible to youth on the move with disabilities</p><p><br></p></div>
<p>Under the supervision of the Human Resources and Operations Manager, the Procurement and Operations Assistant is responsible for managing the office's daily procurement and operational activities, ensuring the timely acquisition and delivery of goods, services, and works in full compliance with Amideast's Procurement Policy and internal procedures. The incumbent plays a key role in procuring high-quality, cost-effective goods and services while ensuring value for money, timely delivery, and adherence to approved budgets. The position is also responsible for coordinating facility maintenance activities and liaising with internal and external stakeholders to ensure that the office premises are safe, functional, and well maintained. In addition, the incumbent oversees outsourced service providers, including cleaning, security, maintenance, and catering, monitors service quality and staff performance, and supports the efficient operation of the office. The Procurement and Operations Assistant also provides backup support to the HR and Operations Assistant, as required.</p><p>RESPONSIBILITIES</p><p>Main Duties:</p><p>Procurement</p><ul><li>Maintain accurate records of contracts, purchase requisitions, purchase orders, and other procurement documentation in the designated systems and databases.</li><li>Maintain and update procurement Standard Operating Procedures (SOPs) to ensure alignment with Amideast's Procurement Policy.</li><li>Manage inventory levels and coordinate the timely procurement and replenishment of office supplies.</li><li>Coordinate with vendors and suppliers throughout the procurement process.</li><li>Conduct market research to identify qualified suppliers and evaluate the quality, availability, and cost of products and services.</li><li>Obtain competitive quotations and negotiate favorable pricing, terms, and delivery schedules while maintaining quality standards.</li><li>Build and maintain productive relationships with existing suppliers and identify new sourcing opportunities.</li><li>Prepare, review, and process procurement documentation in accordance with Amideast's procurement policies, procedures, and approval requirements.</li><li>Recommend vendors for award and maintain the preferred vendor database.</li><li>Monitor inventory levels and initiate replenishment orders as needed.</li><li>Support the Finance Department by coordinating the distribution of vendor cheques.</li><li>Process courier shipments by entering the required information into the related system.</li><li>Coordinate the procurement of goods and services for Amideast events and activities.</li><li>Manage user access by adding or removing employees from the Careem business account.</li><li>Perform other procurement- and operations-related duties as assigned.</li></ul><p>Facility Management (in coordination with the HR and Operations Assistant)</p><ul><li>Maintain and update facility management and maintenance SOPs in accordance with Amideast guidelines.</li><li>Ensure the office environment is clean, organized, safe, and professionally maintained.</li><li>Coordinate catering and related logistical services for meetings, events, and training activities.</li><li>Serve as one of the designated focal points for maintenance requests and coordinate with relevant parties to ensure their timely and effective resolution.</li><li>Monitor building maintenance and repair activities to ensure work is completed efficiently and to the required standard.</li><li>Communicate regularly with office staff regarding maintenance schedules, operational updates, and facility-related matters.</li><li>Monitor and oversee the performance of cleaning and security personnel, including attendance and service delivery, and coordinate with relevant parties as needed.</li><li>Prepare and manage daily cleaning schedules and assignments.</li><li>Conduct routine facility inspections to identify maintenance, safety, and housekeeping issues and coordinate corrective actions.</li><li>Ensure cleaning and security teams are informed of priorities and operational requirements.</li></ul><p>Human Resources (in coordination with the HR and Operations Assistant)</p><ul><li>Screen resumes and applications received for Amideast vacancy announcements.</li><li>Enroll eligible employees in the medical insurance program.</li><li>Process employee removals from the medical insurance program upon separation or changes in eligibility.</li><li>Provide backup support for HR administrative processes, as assigned.</li><li>Perform other HR-related duties as assigned.</li></ul><p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office.</p><ul><li>Computer (laptop or desktop)</li><li>Printer/Photocopier/Scanner/Fax</li><li>Telephone</li></ul><p>Up to 5% business travel may be needed to support the department as needed. The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation. Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse. Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff s capabilities and skills to better perform at their roles. Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>QUALIFICATIONS AND SKILLS</strong></p><p>Required</p><ul><li>Bachelor's degree in a relevant field.</li><li>Minimum of one year of relevant professional experience in procurement, operations, administration, or a related area.</li><li>Proficiency in English at B2 level or above according to the Common European Framework of Reference for Languages (CEFR).</li><li>Fluency in Arabic, including strong verbal and written communication skills.</li><li>Ability to work effectively both independently and as part of a team.</li><li>Proficiency in Microsoft Office applications and general computer literacy.</li><li>Strong organizational skills with the ability to manage multiple priorities and meet deadlines.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to manage time efficiently and prioritize tasks effectively.</li><li>Ability to work under pressure and deliver results within short timelines.</li><li>Reliable, approachable, and professional attitude.</li><li>Strong service orientation with a willingness to support colleagues and stakeholders.</li><li>Self-motivated with a positive and proactive approach to work.</li><li>Ability to maintain confidentiality and handle sensitive information with discretion.</li></ul>
<strong>Overview</strong> <br> <br> <p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p> <p> </p> <p>Oversee all food services operations under the general guidance of the Site Manager. The Dining Facility Manager/ASM will direct all work and be responsible for performance in each facility (to include subcontractors) to meet the specific performance requirements and standards in the Performance Work Statement (PWS).</p> <br> <strong>Responsibilities</strong> <br> <br> <ul> <li>Dining Facility Manager/ASM will be responsible for food services operations and personnel supervision to include subcontractors in accordance with the performance work statement. Food service operation to include: DFAC management, cooking, food preparation, baking, serving, replenishing food, storeroom operations, water delivery and DFAC equipment maintenance.</li> <li>Shall conduct all food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used.</li> <li>Shall coordinate with the Government Food Service Advisor for preparation and posting of the daily/weekly menus.</li> <li>Manage subcontractor performance with food preparation, serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing and storage areas IAW with PWS and SOPs.</li> <li>Maintain all equipment accountability and serviceability and turn-in and ordering of equipment stock levels.</li> <li>Ensure that all employees are in compliance with all established Safety Policies and Regulations.</li> <li>Direct and ensure that HACCP controls are followed.</li> <li>Establish and maintain a comprehensive food safety training program.</li> <li>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</li> <li>Responsible for ensuring precise execution of company time reporting procedures and accurate</li> <li>completion of timesheet.</li> <li>Responsible for assisting the site manager with CDRL report completion and quality control.</li> <li>Shall perform escort duties.</li> <li>Performs other duties and assignments as required.</li> <li>The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <p> <strong>Education / Certifications:</strong> </p> <ul> <li>Must have a High School diploma or equivalent, associate degree preferred.</li> <li>Must have or shall be able to pass and maintain a current ServSafe certification.</li> <li>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</li> <li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li> <li>Must be a U.S. Citizen with a current, valid U. S. Passport and U. S. Driver s License.</li> <li>Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment.</li> <li>Must be able to read, write, speak and understand English fluently.</li> <li>Must be able to pass MOD18 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li> <li>Candidates must successfully complete hands on CBRN (chemical, biological, radiological, and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear.</li> </ul> <p> <strong>Experience:</strong> </p> <ul> <li>Five (5) years experience in food service operations.</li> <li>Three (3) years must have been served as a supervisor or assistant manager.</li> </ul> <p> <strong>Skills:</strong> </p> <ul> <li>Must be knowledgeable in Tri-Service Food Code, Food Safety Program AFI 34-239, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards.</li> <li>Thorough understanding of quality customer food service and preparation of nutritional meals.</li> <li>Must be computer proficient in MS Office products.</li> <li>Must be able to work under pressure.</li> <li>Service oriented.</li> </ul> <p> <strong>Supervisory/Budget Responsibilities</strong>:</p> <ul> <li>Must be willing to familiarize self with program financials to include PMRs and EACs.</li> </ul> <p> <strong>Other requirements:</strong> </p> <ul> <li>Working environment will change between environmentally controlled office and storage activities exposed to outside environment. Pushing carts loaded with supplies, food items.</li> <li>Overtime and shift work may be required depending on contractual needs. Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. Task specific work environment training will be provided as required. Must be prepared to function in a wartime environment to support U. S. interests. 100% Overseas Assignment.</li> </ul> At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Go-to-Market Specialist – AI & Agents is responsible for building and owning a fully self-sourced new-business pipeline for AI Agents, AI Apps, and AI Models across the UAE market, converting qualified opportunity into signed revenue.<br> The role requires a consultative, diagnosis-first business development professional who can navigate complex, multi-stakeholder organizations, build stakeholder maps and account plans, and translate operational pain points into specific, relevant AI use cases.<br> The role applies structured, disciplined qualification (MEDDPICC or equivalent) and works both directly and through the company’s channel and partner ecosystem to close new business.<br> ew Logo Acquisition Own full-cycle prospecting, qualification, and closing across an assigned account territory within the UAE market.<br> Build and own a fully self-sourced, hunter-owned pipeline — no inherited pipeline, no renewals, and no account management.<br> Apply structured, disciplined qualification (MEDDPICC or equivalent), qualifying in and disqualifying out with equal rigor.<br> Consistently work toward and achieve assigned business development and revenue targets.<br> Identify decision-makers, influencers, buying centers, and potential entry points within target organizations.<br> Account Research & Go-to-Market Planning Take full ownership of assigned target accounts and conduct comprehensive account research that feeds live account plans, not a standalone exercise.<br> Build and maintain account plans and stakeholder maps for a defined target account list (NAL).<br> Develop a strong understanding of each target account, including business model, technology landscape, procurement structures, and key stakeholders.<br> Translate a client’s operational pain points into specific, relevant AI Agents, AI Apps, and AI Models use cases.<br> Research a prospect’s business, technology, and recent moves thoroughly before any first meeting.<br> Prospecting & Business Development Conduct proactive outbound prospecting through multiple channels, including calls, email, LinkedIn, networking, events, referrals, and industry connections.<br> Generate and co-develop pipeline together with Marketing through account-based marketing (ABM) efforts.<br> Generate and manage pipeline in partnership with the company’s channel and partner ecosystem.<br> Lead prospecting at industry exhibitions and events using a pre-built target list, rather than general floor-walking.<br> Qualify opportunities based on business need, commercial potential, buying authority, timing, and fit.<br> Consultative Selling & Deal Closure Understand the prospect's business challenges and translate them into potential technology solutions.<br> Develop compelling commercial propositions, proposals, and presentations in collaboration with relevant internal teams.<br> Lead commercial discussions, negotiations, and deal progression.<br> Own opportunities from initial prospecting through qualification, proposal, negotiation, and closure.<br> Close deals directly or indirectly through strategic partnerships and channel relationships.<br> Leverage partnerships to access new markets, accounts, and opportunities.<br> Clearly articulate the business value, ROI, and impact of proposed technology solutions.<br> CRM, Pipeline & Reporting Maintain accurate and up-to-date records of prospects, activities, opportunities, and deal stages in the CRM.<br> Provide regular visibility on pipeline value, forecast, conversion rates, activities, and expected closures.<br> Ensure disciplined follow-up and progression of opportunities.<br> Analyze pipeline performance and continuously improve prospecting and conversion approaches.<br> Cross-Functional Collaboration Work closely with Pre-Sales, Engineering, Production, Products, finance, Legal, and other relevant functions to ensure commercial commitments are realistic and deliverable.<br> Coordinate internally to develop customized solutions and proposals for prospects.<br> Ensure a smooth transition from closed opportunity to implementation and account ownership.<br> Networking and Industry Engagement: Attend industry exhibitions and conferences relevant to AI Agents, Apps, and Models, using a pre-built target list to drive prospecting.<br> Develop and maintain client relationships, expectations & satisfaction, understanding how systems integrators, hyperscalers, and channel partners fit around a deal.<br> Conduct regular in-person meetings with UAE-based clients and stakeholders to strengthen relationships.<br> Requirements: A bachelor’s degree in Technology, Engineering, Computer Science, or a related field is preferred.<br> 4–7 years of proven experience in business development, technology sales, solution sales, enterprise sales, or consultative B2B sales.<br> Experience selling technology, digital, AI, SaaS, cloud, automation, software, IT services, or other technology-enabled solutions.<br> Management consulting background (e.<br>g., Big 4, strategy firm) is a strong plus, bringing diagnostic rigor and business-case skills.<br> Demonstrated track record of acquiring new clients and closing B2B deals.<br> Experience managing a defined target-account list and developing account penetration strategies.<br> Excellent prospecting, networking, negotiation, and closing skills.<br> Comfortable with long, technical, multi-stakeholder sales cycles.<br> Strong commercial acumen and ability to identify revenue opportunities.<br> Excellent account research and business intelligence skills.<br> Ability to understand client needs and translate them into relevant Tech solutions.<br> Strong communication, presentation, and influencing skills.<br> Ability to work under pressure and meet tight deadlines.<br> Highly target-driven and comfortable working with ambitious sales targets.<br> Resilient, persistent, and able to handle rejection and setbacks.<br> Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.<br> Excellent command of both spoken and written English.<br> Willingness to travel approximately 25–50% to UAE, typically involving one to two business trips per month, depending on business requirements.<br></span> </div>
<p> <strong>Title: Strategic Alliance Associate Cyber</strong> </p> <p> <br> </p> <p> </p> <p> <strong>Role Summary</strong> </p> <p>Support the execution of Deloitte Cyber s strategic alliance go-to-market strategy across the Middle East by partnering with global technology alliances to co-create differentiated cyber offerings and drive revenue growth. Collaborate with alliance partners, and market leadership to operationalize joint business plans across business development, enablement, eminence, and governance.</p> <p>This role offers the unique opportunity to work closely with Deloitte s esteemed alliance partners, leveraging cutting-edge technology and solutions to build joint offerings that strengthen Deloitte s market position. You will contribute directly to expanding Deloitte s cyber service portfolio and revenue by executing against a structured Go To Market framework across four core pillars.</p> <p> </p> <p><strong><br></strong></p><p> <strong>Key Responsibilities</strong> </p> <p> <strong> 1. </strong> <strong>Business Development</strong> </p> <p> </p> <ul> <li>Support the development and execution of joint go-to-market plans with strategic cyber alliance partners to expand Deloitte s service footprint and revenue pipeline.</li> <li>Identify and qualify joint business opportunities by collaborating with sales leadership and teams, and partner ecosystems across the Middle East.</li> <li>Coordinate joint solutioning sessions and proof-of-concept engagements, translating partner capabilities into client-relevant cyber offerings.</li> <li>Track and report on alliance-sourced pipeline, revenue attribution, and joint opportunity progression using CRM and internal reporting tools.</li> </ul> <p> <strong> 2. </strong> <strong>Enablement and Training</strong> </p> <p> </p> <ul> <li>Identify and activate enablement programs that equip Deloitte cyber practitioners with knowledge of alliance partner technologies, solutions, and joint value propositions.</li> <li>Coordinate certification pathways and technical training sessions in partnership with alliance vendors, ensuring content aligns with market demand and service line priorities.</li> <li>Maintain enablement assets including solution playbooks, battle cards, and internal knowledge bases ensuring materials remain current and accessible.</li> <li>Monitor practitioner certification completion and competency development against alliance program targets.</li> </ul> <p> <strong> 3. </strong> <strong>Eminence and Marketing</strong> </p> <p> </p> <ul> <li>Support the planning and execution of joint marketing campaigns, industry events, and thought leadership initiatives that elevate Deloitte Cyber s alliance narrative in the market.</li> <li>Collaborate with marketing and communications teams to develop joint collateral, case studies, and eminence materials showcasing co-created solutions and client impact.</li> <li>Coordinate partner participation in Deloitte-hosted and third-party cyber events across the region, managing logistics and content alignment.</li> <li>Contribute to digital eminence and social media activities that amplify joint offerings and reinforce market positioning.</li> </ul> <p> <strong> 4. </strong> <strong>Internal Governance</strong> </p> <p> </p> <ul> <li>Maintain alliance operational rhythms, including business reviews, performance scorecards, and executive reporting dashboards.</li> <li>Ensure compliance with Deloitte s alliance policies, contractual frameworks, and risk management protocols.</li> <li>Support the documentation and tracking of alliance agreements, amendments, and partnership terms in coordination with legal, procurement, and risk teams.</li> <li>Facilitate cross-functional coordination between cyber practices, enabling services, and alliance leadership to ensure alignment on priorities, timelines, and resource allocation.</li> </ul> <p> <strong> 9. </strong> <strong>Certifications (Preferred but Not Required)</strong> </p> <p> </p> <ul> <li>Relevant certifications such as Certified Information Systems Security Professional (CISSP), CompTIA Security+, or vendor-specific cyber credentials are advantageous.</li> <li>Project management or alliance management certifications (e.g., PMP, CAPM, or similar) are a plus.</li> </ul> <br> <p> <br> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Qualifications and Experience</strong> </p> <p> <strong> 5. </strong> <strong>Education</strong> </p> <p> </p> <ul> <li>Bachelor s degree in computer science, business administration, or a related discipline. </li> </ul> <p> <strong> 6. </strong> <strong>Professional Experience</strong> </p> <p> </p> <ul> <li>3-4 years of experience in strategic alliances, Channel Management business development, partner management, technology consulting, or a related role within professional services, technology vendors, or cybersecurity firms.</li> <li>Demonstrable exposure to go-to-market execution, joint business planning, or ecosystem partnerships in a consulting environment.</li> <li>Prior experience supporting enablement programs, training coordination, or knowledge management initiatives is highly desirable.</li> <li>Familiarity with the cybersecurity landscape including key technology categories such as identity and access management, threat intelligence, security operations, cloud security, or managed security services is preferred.</li> </ul> <p> <strong> 7. </strong> <strong>Functional and Technical Competencies</strong> </p> <p> </p> <ul> <li>Strong program and project coordination skills with the ability to manage multiple concurrent workstreams, deadlines, and stakeholders across distributed teams.</li> <li>Proficiency in CRM platforms, business intelligence tools, and the Microsoft Office suite; comfort with data analysis and dashboard reporting to track pipeline and alliance performance.</li> <li>Strong background and hands-on experience with collaboration tools to build, automate, and manage internal tracking mechanisms, reporting repositories, and team coordination workspaces.</li> <li>Solid understanding of contractual and governance frameworks governing strategic partnerships, including experience coordinating with legal, procurement, compliance, or risk functions.</li> <li>Ability to synthesize complex technical concepts into clear, client-ready messaging and practitioner-facing enablement content.</li> </ul> <p> <strong> 8. </strong> <strong>Interpersonal and Communication Skills</strong> </p> <p> </p> <ul> <li>Excellent written and verbal communication skills in English; fluency in Arabic is highly advantageous given the regional client and partner landscape.</li> <li>Strong relationship-building and stakeholder management capabilities, with a collaborative style suited to matrixed, multicultural environments.</li> <li>High degree of executive presence and professionalism when interfacing with senior leadership, and alliance partners.</li> <li>Self-directed with a proactive mindset, intellectual curiosity, and the ability to operate effectively with limited supervision in a fast-paced, deadline-driven setting.</li> </ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.</span></p><br><p><span>As a Senior Account Executive, you'll be responsible for remotely developing and achieving sales targets. In this role, you will be responsible for building strong relationships with strategic clients and identifying needs and requirements to promote the company’s solutions and achieve mutual satisfaction.</span></p><br><p><strong>Help us shape the future of communications by:</strong></p><br><ul><li><p><span>Developing business relationships to expand the company’s customer base and improve the existing business relationships and report pertinent data.</span></p><br></li><li><p><span>Creating exceptional sales pitches for prospective clients.</span></p><br></li><li><p><span>Tracking activity, preparing and maintaining records for sales leads and account status in the Customer Relationship Management System (CRM).</span></p><br></li><li><p><span>Identifying key decision-makers within the targeted leads and facilitating meetings to begin the sales process.</span></p><br></li><li><p><span>Meeting the quarterly targets determined by sales management.</span></p><br></li><li><p><span>Following up regularly with existing clients via phone and email to cross-sell and up-sell.</span></p><br></li><li><p><span>Keeping clients up-to-date with the latest products and sales information; renewing contracts with clients at set time intervals and maintaining clear client sale records in the database.</span></p><br></li><li><p><span>Resolving any issues and problems faced by customers and dealing with complaints to maintain trust.</span></p><br></li><li><p><span>Working with a multi-disciplinary team of colleagues to develop effective solutions and close plans for all qualified opportunities and drive their execution.</span></p><br></li><li><p><span>Developing cooperative closing strategies and tactics with sales management.</span></p><br></li></ul><br><p><strong>What you will bring:</strong></p><br><ul><li><p><span>Hands-on 4+ years of recent experience in a Business-to-business oriented Information Technology or Telecom Industry.</span></p><br></li><li><p><span>Excellent territory development, lead generation, and qualification skills.</span></p><br></li><li><p><span>A strong understanding of the sales cycle, sales management, and multiple industries.</span></p><br></li><li><p><span>Effective, proactive communicator with outstanding influencing and negotiation skills.</span></p><br></li><li><p><span>Bachelor's degree in Business Administration, Marketing, or other related fields.</span></p><br></li><li><p><span>Comfortable speaking with high-level decision-makers.</span></p><br></li><li><p><span>Excellent organization, planning, and time management skills.</span></p><br></li><li><p><span>Fluent in English and Arabic with excellent writing/editing and verbal communication skills.</span></p><br></li></ul><p><strong>AI Proficiency:</strong></p><br><ul><li><p><span>Minimum Level: L2-L3 — Basic to practical understanding of AI tools with ability to apply them in sales-related tasks.</span></p><br></li><li><p><span>Expected: Use AI for sales prospecting, outreach personalization, CRM insights, and pipeline management. Familiarity with tools such as ChatGPT, Microsoft Copilot, or Gemini.</span></p><br></li></ul><p><strong>Craft and Toolkit:</strong></p><br><ul><li><p><span>CRM & Sales Pipeline Management</span></p><br></li><li><p><span>B2B IT/Telecom Solutions</span></p><br></li><li><p><span>Lead Generation & Territory Development</span></p><br></li><li><p><span>Enterprise Account Management</span></p><br></li><li><p><span>Solution Selling & Needs Analysis</span></p><br></li><li><p><span>Sales Forecasting & Pipeline Analytics</span></p><br></li><li><p><span>Opportunity & Deal Management</span></p><br></li><li><p><span>Cross-Selling, Upselling & Contract Renewals</span></p><br></li><li><p><span>Sales Presentations & Proposal Development</span></p><br></li><li><p><span>Key Stakeholder / Decision-Maker Engagement</span></p><br></li></ul><p><strong>Character Traits:</strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas.</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
Investment Analyst (Remote Work For a USA Based Investment Company) Amman
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Investment Analyst (Remote Work For a USA Based Investment Company) Amman
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<li><span>Posting Date</span>: 19/09/2026</li> <li><span>Ref</span>: JOR-456</li> <li><span>Position</span>: Investment Analyst (Remote Work For a USA Based Investment Company) Amman </li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman</li>
<li> </li><li><span>Sector</span>: Investments</li> <li><span>Years of Experience</span> 3 to 5</li>
<li> </li><li><span>Qualification</span>: See the Job Description </li> <li><span>Salary</span>: Up to JOD 2000 monthly </li> <li><span>Workdays</span>: 5 ( USA Washington Time Zone)</li> <li> </li><li><span>Description</span>: We are seeking a detail-oriented and analytically strong Investment Analyst to support our client , a U.S.-based investment team across securities research, financial modeling, portfolio analytics, performance reporting, Islamic and ethical investment screening, and trading support. This is a technical, non-client-facing position supporting investment funds and managed-account portfolios. The successful candidate will translate financial data into clear investment insights, maintain accurate reporting, and collaborate closely with portfolio managers, financial advisors, compliance personnel, and external service providers. The role requires excellent English communication, sound professional judgment, and the ability to work independently while remaining closely connected to the U.S. team. <strong>Key Responsibilities</strong>
<strong>Investment Research and Financial Analysis</strong> Research prospective investments and existing portfolio holdings, assessing financial statements, business models, competitive positioning, valuation, and material risks. Build and maintain financial models, monitor company and industry developments, and prepare investment memoranda, company profiles, and presentations for the investment team. <strong>Islamic and Ethical Investment Screening</strong> Conduct initial and ongoing screening of investments using the firm’s approved Islamic Shari’ah, ethical, and values-based criteria. Review business activities, revenue sources, financial leverage, and applicable screening ratios. Perform purification calculations, maintain supporting documentation, and escalate screening exceptions or questions to the designated reviewers. <strong>Portfolio Analytics and Performance Reporting</strong> Maintain the firm’s performance reporting system and help ensure the accuracy of portfolio, benchmark, transaction, and cash-flow data. Prepare periodic performance reports, attribution analyses, factor exposure reports, and risk-adjusted return comparisons. Monitor portfolio concentrations, cash balances, and tracking error, and investigate reporting discrepancies. <strong>GIPS Verification and Data Quality</strong> Support the firm’s annual Global Investment Performance Standards (GIPS) verification by preparing records, reconciling data, and coordinating responses to verifier requests under management oversight. Maintain organized documentation and contribute to improvements in performance calculation, reporting accuracy, and data quality. <strong>Trading and Portfolio Implementation Support</strong> Assist in preparing trade files, allocation schedules, and rebalancing analyses as directed by authorized portfolio managers or advisors. Where specifically authorized, enter and execute approved securities transactions through firm-approved systems. Monitor order status, cash availability, trade allocations, and settlement issues, while maintaining accurate records and promptly escalating discrepancies. <strong>Fund Reporting and Compliance Support</strong> Review shareholder reports, daily fund reports, and related investment data for accuracy and consistency. Conduct assigned compliance testing and due diligence reviews, document findings, and coordinate follow-up. <strong>Investment Committee and U.S. Team Collaboration</strong> Prepare research materials and presentations for investment committee meetings, document approved decisions, and track follow-up assignments. Respond to analytical inquiries from U.S. colleagues and complete customized research for institutional and high-net-worth portfolios. Help improve research tools, reporting workflows, and operational efficiency. <strong>Required Qualifications</strong>
<strong>Relevant experience: </strong>At least two years of professional experience, ideally three to five years, in investment analysis, equity research, asset management, portfolio analytics, investment banking, or a closely related field. Corporate finance candidates should demonstrate directly transferable investment research and modeling capabilities. <strong>Education: </strong>Bachelor’s degree in Finance, Economics, or a related quantitative discipline. <strong>Financial and analytical skills: </strong>Advanced Microsoft Excel and financial modeling capabilities, with a strong understanding of financial statements, U.S. GAAP, fundamental valuation methods, and investment performance concepts. Ability to reconcile data, identify inconsistencies, and explain analytical findings clearly. <strong>Systems and market data: </strong>Practical experience with one or more financial research platforms, including Morningstar Direct, Workspace, Bloomberg, FactSet, S&P Capital IQ, or comparable tools. Familiarity with portfolio accounting, performance reporting, or trading systems is valuable. <strong>Language and communication: </strong>Fluency in English and Arabic, with near-native written and spoken English proficiency. Financial models, research notes, formal reports, and U.S. team communications will be prepared and conducted in English. <strong>Professional competencies: </strong>Strong critical thinking, attention to detail, organization, integrity, and dependable follow-through. Ability to manage competing deadlines, accept feedback, maintain confidentiality, and follow established investment and compliance procedures. <strong>Remote-work readiness: </strong>A dedicated, quiet home workspace, reliable high-speed internet, and appropriate backup arrangements for power and connectivity. Consistent availability during the agreed U.S.-aligned working schedule is essential. <strong>Preferred Qualifications</strong> A CFA charter or active enrollment in the CFA Program, a CMA designation, or a relevant master’s degree, such as an MSc in Finance or MBA. Experience with Islamic finance, AAOIFI screening criteria, purification calculations, GIPS verification, performance attribution, or U.S. mutual fund and ETF operations would be an advantage. <br>
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<p>The Center Operations Manager position is responsible for overseeing one or more USO Center s operations, and overseeing programs, events and activities at locations surrounding the Center(s). This position also manages subordinate operational staff and volunteers. It also assists in evaluating and modifying existing programs, events and activities, and plans and implements new or improved programs, events and activities.</p><p>Principal Duties and Responsibilities (*Essential Duties)</p><ul><li>Overall responsibility for providing visitor and guests with a Center that is effective, inviting, safe, clean, well-maintained and ready-for-use. Also responsible for ensuring that equipment is clean and well-functioning and for enforcing adherence to sanitary guidelines and food-handling regulations.*</li><li>Lead the planning, quality, and delivery of programs on and off of U.S. military installations. Deliver services, equipment and events within budget limits. Identify and implement operational and program improvements that achieve USO standards of excellence. Act as a resource for USO Center staff and volunteers in the planning and execution of special and/or holiday events.*</li><li>Review program and service needs. Research and recommend new programs and services based on research. Implement and oversee suggested and/or required changes.*</li><li>Coach and mentor USO Center staff and oversee volunteers schedule, activities, recruitment, training and recognition. Develop, improve and maintain working relationships with USO vendors and local contractors.*</li><li>Create, maintain, communicate, and enforce adherence to Standard Operating Procedures to inform Centers procedures and activities, and the Emergency Preparedness Plan (EPP). Ensure that staff, volunteers, and vendors comply with the EPP, report damage, destruction or injury to the Center and its assets. Conduct employee accountability checks.*</li><li>As directed by leadership, perform and monitor financial activities, including creating and executing operating budget, sales and/or other income, banking transactions. Operates within budgetary guidelines. Manage cash on hand and maintain inventory of supplies and assets.</li><li>Prepare, review and present reports, including financial, operational and statistical reports. Create and/or maintain records required for local procedures and activities.</li><li>Responsible for communicating to internal and external parties, Centers operations, programs, and activities. Compile and prepare announcements, stories, and photos for publication and distribution across multiple media and social media channels.*</li><li>In cooperation with key internal and external stakeholders, develop, improve and maintain working relationships with U.S. Military, local community leadership, partners and donors, and media representatives to enhance awareness, generate financial/in-kind support of the USO mission and support successful program and service delivery.*</li><li>May be required to operate a USO or personal motor vehicle.</li><li>Perform assigned duties in the absence of leadership, and other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>High School Diploma or equivalent. Bachelor s Degree preferred.</p><p>5+ years work experience in a business operations role, event management or marketing role, including 1+ years in a supervisory capacity. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</p><p>Demonstrated ability to lead high-performing teams. Ability to achieve desired results while working collaboratively in a team environment.</p><p>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</p><p>Fluency in English. Ability to speak, read and write in the language of the host country at the native level preferred.</p><p>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</p><p>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</p><p>Working knowledge of basic business and accounting functions including project management and budgeting.</p><p>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</p><p>Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs.</p><p>Demonstrated ability to pay attention to detail with the ability to manage multiple projects with competing priorities.</p><p>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including security, credit and/or background screening, SOFA status, valid driver s license.</p><p>Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)</p><p>Must be a strong advocate of the USO s mission.</p>
<p>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration through conceptualization to realization of planning, design or project delivery in the built and natural environments. For over 60 years we've led with vision, contributing to many of the world's most ambitious projects, iconic places, remarkable experiences and prosperous communities. As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2025 WA100 Survey. We invite you to join us. Why? When you join KEO, you'll discover more than just a job you'll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</p><p>Responsibilities</p><p>Our newest opportunity is for a Project Engineer - Waste Management to join our award-winning Sustainability and Environment Division based in Amman, Jordan . The role operates on a hybrid basis, combining office attendance with the flexibility to work from home, working closely with the Waste Infrastructure Lead and wider global team, you will support the delivery of waste infrastructure and consultancy projects across the Middle East, Europe and the UK . The role will provide exposure to the full project lifecycle, from feasibility and concept development through procurement, design review, construction and commissioning, while also supporting project coordination, proposals and business development activities. This is an opportunity to contribute to major infrastructure developments involving waste treatment, recycling, resource recovery and energy-from-waste facilities .</p><p>We envisage success in this role to include:</p><p>Technical Delivery</p><ul><li>Supporting the delivery of waste infrastructure and consultancy projects across feasibility, design, procurement, construction, commissioning and operational phases.</li><li>Undertaking technical assessments of thermal, mechanical, biological and chemical waste treatment technologies.</li><li>Preparing technical reports, feasibility studies, due diligence assessments, options appraisals and business cases.</li><li>Assisting with Basis of Design, process descriptions, mass balances, technical specifications and performance requirements.</li><li>Reviewing contractor and technology supplier submissions and providing technical recommendations.</li><li>Supporting waste characterisation, facility assessments, operational reviews and technology evaluations.</li><li>Assisting with procurement documentation, Employer's Requirements, technical schedules and tender evaluation criteria, including attending and witnessing FATs and SATs as required.</li></ul><p>Project Delivery & Coordination</p><ul><li>Supporting Project Managers in delivering projects to programme, budget and quality requirements.</li><li>Coordinating multidisciplinary inputs from internal teams, external specialists, contractors and subcontractors.</li><li>Tracking project actions, risks, deliverables, programme and change management activities.</li><li>Supporting construction management, contractor coordination, issue resolution and commissioning activities.</li><li>Participating in client meetings, workshops and stakeholder engagement, and providing project progress updates.</li></ul><p>Proposal & Business Development</p><ul><li>Supporting technical and commercial proposals, including methodologies, work plans, programmes and resource schedules.</li><li>Preparing project references, case studies and capability statements.</li><li>Contributing to market research, opportunity identification, client presentations and business development activities across the Middle East.</li></ul><p>Technical Excellence</p><ul><li>Maintaining awareness of waste treatment technologies, circular economy initiatives and regulatory requirements.</li><li>Contributing to technical standards, templates and best practices while supporting knowledge sharing across KEO's international teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A degree in Mechanical, Chemical, Process, Environmental Engineering or a related discipline.</li><li>2-5 years of relevant experience in waste management is preferred; experience in environmental infrastructure, utilities or industrial sectors will also be considered.</li><li>Experience in preparing technical reports and engineering studies, with exposure to installation, construction and commissioning activities.</li><li>Understanding of waste treatment and resource recovery technologies, with exposure to feasibility studies, due diligence or infrastructure projects.</li><li>Strong analytical, technical writing and communication skills, with the ability to explain complex technical concepts clearly.</li><li>A proactive and self-motivated approach, with the ability to work independently, manage multiple priorities and adapt to changing project requirements.</li><li>Proficiency in Microsoft Office and relevant engineering calculation or modelling tools.</li><li>Good English communication skills; Arabic language skills would be advantageous.</li><li>Willingness to travel to client offices and project sites as required.</li><li>A valid driving licence would be advantageous.</li><li>Knowledge of Large Language Models (LLMs) and their responsible application to improve work processes while maintaining appropriate technical judgement.</li><li>Experience working within multidisciplinary engineering or consultancy environments and exposure to international projects.</li></ul>
<p>Principal Duties and Responsibilities (*Essential Duties)</p><p><br></p><p>Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*</p><p>Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*</p><p>Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*</p><p>Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*</p><p>As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*</p><p>Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*</p><p>Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*</p><p>Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*</p><p>With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*</p><p>Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*</p><p>Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*</p><p>Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports – e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*</p><p>May be required to operate a USO or personal motor vehicle.</p><p>Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.</p><p>Job Specifications</p><p><br></p><p>High School Diploma or equivalent.</p><p>2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</p><p>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</p><p>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</p><p>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</p><p>Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.</p><p>Ability to achieve desired results while working collaboratively in a team environment.</p><p>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</p><p>Willingness and ability to work non-standard hours as needed.</p><p>General knowledge of military community preferred.</p><p>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.</p><p>Ability to obtain and maintain a valid United States passport and valid foreign driver’s license* (in applicable locations/regions)</p><p>Must be a strong advocate of the USO’s mission.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>The Center Operations Manager position is responsible for overseeing one or more USO Center s operations, and overseeing programs, events and activities at locations surrounding the Center(s). This position also manages subordinate operational staff and volunteers. It also assists in evaluating and modifying existing programs, events and activities, and plans and implements new or improved programs, events and activities.</p><p>Principal Duties and Responsibilities (*Essential Duties)</p><ul><li>Overall responsibility for providing visitor and guests with a Center that is effective, inviting, safe, clean, well-maintained and ready-for-use. Also responsible for ensuring that equipment is clean and well-functioning and for enforcing adherence to sanitary guidelines and food-handling regulations.*</li><li>Lead the planning, quality, and delivery of programs on and off of U.S. military installations. Deliver services, equipment and events within budget limits. Identify and implement operational and program improvements that achieve USO standards of excellence. Act as a resource for USO Center staff and volunteers in the planning and execution of special and/or holiday events.*</li><li>Review program and service needs. Research and recommend new programs and services based on research. Implement and oversee suggested and/or required changes.*</li><li>Coach and mentor USO Center staff and oversee volunteers schedule, activities, recruitment, training and recognition. Develop, improve and maintain working relationships with USO vendors and local contractors.*</li><li>Create, maintain, communicate, and enforce adherence to Standard Operating Procedures to inform Centers procedures and activities, and the Emergency Preparedness Plan (EPP). Ensure that staff, volunteers, and vendors comply with the EPP, report damage, destruction or injury to the Center and its assets. Conduct employee accountability checks.*</li><li>As directed by leadership, perform and monitor financial activities, including creating and executing operating budget, sales and/or other income, banking transactions. Operates within budgetary guidelines. Manage cash on hand and maintain inventory of supplies and assets.</li><li>Prepare, review and present reports, including financial, operational and statistical reports. Create and/or maintain records required for local procedures and activities.</li><li>Responsible for communicating to internal and external parties, Centers operations, programs, and activities. Compile and prepare announcements, stories, and photos for publication and distribution across multiple media and social media channels.*</li><li>In cooperation with key internal and external stakeholders, develop, improve and maintain working relationships with U.S. Military, local community leadership, partners and donors, and media representatives to enhance awareness, generate financial/in-kind support of the USO mission and support successful program and service delivery.*</li><li>May be required to operate a USO or personal motor vehicle.</li><li>Perform assigned duties in the absence of leadership, and other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Diploma or equivalent. Bachelor s Degree preferred.</li><li>5+ years work experience in a business operations role, event management or marketing role, including 1+ years in a supervisory capacity. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</li><li>Demonstrated ability to lead high-performing teams. Ability to achieve desired results while working collaboratively in a team environment.</li><li>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</li><li>Fluency in English. Ability to speak, read and write in the language of the host country at the native level preferred.</li><li>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li><li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li><li>Working knowledge of basic business and accounting functions including project management and budgeting.</li><li>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</li><li>Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs.</li><li>Demonstrated ability to pay attention to detail with the ability to manage multiple projects with competing priorities.</li><li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including security, credit and/or background screening, SOFA status, valid driver s license.</li><li>Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)</li><li>Must be a strong advocate of the USO s mission.</li></ul>
<p>Ensures the timely performance of the HR aspects of the grievance process including, but not limited to, reviewing, fact-finding, analyzing and preparing drafts and recommendations on complaints, staff cases, conflicts, grievances, requests for review, appeals, breaches and other staff related issues in accordance with established staff regulations, rules, directives, other issuances and procedures. Manages end-to-end the petitions/complaints process, ensuring that adequate study is undertaken, a fair recommendation and written reply to the petitioner s request have been met within quality standards and time frames; provides evidence and materials to support recommendations and keeps up-to date records. Supports the Head, Field Human Resources Office and other officers in staff-management relations; provides background briefings and proposes positions on issues related to staff-management relations; supports processes of informal and formal consultation with Staff Representative Bodies; provides secretariat and liaison support for relations between management and staff representatives. Assists in the provision of technical advice and policy guidance to the Head, Field Human Resources Office and Officers or managers in the field on disputes, grievances, issues of conduct and underperformance; assists in the provision of policy and procedural advice and recommendations to the Head, Field Human Resources Office, especially on misconduct and abusive conduct; assists in the provision of advice and guidance to managers on code of conduct, grievances, rights, duties and responsibilities. Provides information to the Department of Legal Affairs on appeals from Field staff, as necessary; follows up on appeals, implementation of judgments and settlements of cases; liaises with headquarters on matters related to Field staff cases; provides HQ, Field Legal Office and Field Investigations Office with staff members personnel history, files, documents and any other necessary information. Maintains and ensures consistency in imposing disciplinary measures; receives and reviews disposition of allegations of misconduct in light of a staff member s personnel history and assists the HFHRO in recommending proportionate disciplinary measures or other actions; ensures the implementation of disciplinary measures or case closure, including management intervention, for cases at the field level. Acts as secretary of the field office s Decision Review Committee, including preparing its agenda, receiving decision review requests, and collecting all necessary data for reviews; prepares initial background summaries on all received requests to be reviewed by the committee and drafts responses for DUA. Conducts awareness sessions on the Agency s Rules and Regulations, disciplinary measures system, procedure for raising complaints, grievances and appeals; responds to staff members inquiries regarding procedures for submitting complaints or initiating formal disputes with the Agency. Performs other duties as may be assigned by the supervisor.</p><p><strong>Competencies</strong><br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. In addition, the following competencies apply.</p><ul><li>Analyzing</li><li>Planning and Organizing</li><li>Learning and Researching</li><li>Relating and Networking</li><li>Coping with Pressure and Setbacks</li><li>Proven ability to deal with confidential and sensitive issues with a high degree of tact and discretion.</li><li>Knowledge of conflict resolution techniques</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong> - A university degree from an accredited educational institution in law, industrial/labour/employee relations, business or public administration, human resources management, organizational development or a related discipline.</p><p><strong>Job - Specific Qualification</strong> Not available.</p><p><strong>Work Experience</strong> Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>You are required to have at least five years of progressively responsible relevant professional experience in human resources management, preferably in employee relations or law in an international, governmental or commercial organization. You are required to have a university degree from an accredited educational institution in law, industrial/labour/employee relations, business or public administration, human resources management, organizational development or a related discipline. You are required to have an experience in the interpretation and application of staff regulations, rules, policies and procedures. You are required to have an experience in using various Microsoft Applications such as Excel, Access, Word, PowerPoint and other related applications.</p>
<p>The Project Assistant supports the day-to-day implementation of JRS Jordan programme activities under the direct supervision of the Project Coordinator. The role is responsible for the operational execution of activities: participant communication and follow-up, attendance tracking, data entry into programme tools, and on-the-ground coordination during sessions and events.</p><p>Main Responsibilities and tasks of the Position</p><p>Participant Registration and Communication</p><ul><li>Receives participant lists and eligibility criteria from the Project Coordinator; follows up with selected participants to confirm attendance, share activity details, and address queries.</li><li>Sets up and manages communication channels (e.g. WhatsApp groups) for each activity cohort; ensures participants are informed of any changes to scheduling or logistics.</li><li>Maintains up-to-date attendance sheets and registration records for all activities; flags attendance issues or drop-out patterns to the Project Coordinator.</li><li>Coordinates with the Admin Assistant on transportation arrangements of programme participants.</li></ul><p>Activity Support and Field Presence</p><ul><li>Is present at activity openings and closings to manage space setup, supervise participant arrival and departure, and ensure orderly and safe transitions.</li><li>Supports facilitators, trainers, and the Project Coordinator during sessions as needed; assists with the preparation and distribution of activity materials.</li><li>Monitors the practical flow of activities on the ground; escalates any operational issues, welfare concerns, or incidents to the Project Coordinator promptly.</li><li>Applies basic people-centred awareness when working with participants, particularly children and youth; refers any wellbeing or protection concerns to the Project Coordinator or MHPSS and Referrals Assistant without delay.</li><li>Assists in preparing consultant/facilitator scopes of work, collects required recruitment documents, and coordinates initial scheduling and orientation.</li><li>Tracks consultant deliverables, reviews timesheets/attendance logs, and processes payment requests upon successful completion of training sessions.</li></ul><p>Data Entry and Programme Records</p><ul><li>Enters participant and activity data into the designated programme tools and trackers accurately and in a timely manner following each session.</li><li>Maintains organised and updated records of programme participants information, session attendance, and activity outcomes as defined by the Project Coordinator.</li><li>Supports the Project Coordinator in preparing activity summaries and data inputs for reporting purposes.</li><li>Ensures all records are handled with confidentiality and in line with JRS data protection standards.</li></ul><p>Logistics Coordination</p><ul><li>Coordinates with the Admin and Liaison Officer to arrange venue setup, material availability, and participant transport in line with the activity schedule set by the Project Coordinator.</li><li>Requests purchases of small activity supplies (stationery, refreshments, printed materials) following the procurement process and within delegated thresholds; submits receipts and purchase records to the Admin and Liaison Officer.</li><li>Confirms with venues in advance that spaces are ready and requirements are in place; reports any gaps to the Project Coordinator.</li></ul><p>Reporting and Administrative Support</p><ul><li>Attends internal team meetings and activity planning sessions; contributes operational updates as requested by the Project Coordinator.</li><li>Maintains a simple activity log capturing key dates, participant numbers, and any implementation notes; shares with the Project Coordinator on an agreed schedule.</li><li>Supports the Project Coordinator in preparing inputs for MEAL and donor reporting by providing accurate field-level information.</li><li>Forecast and tracks project expenses, manages petty cash, and prepares payment requests in line with financial guidelines.</li><li>Systematically archives physical and digital project records, ensuring compliance with data protection standards.</li><li>Drafts meeting minutes when needed, compiles weekly activity updates, and helps in report field data of the project for reporting purposes.</li></ul><p>Other Duties</p><p>Perform other relevant tasks as requested by the Project Coordinator in line with program needs.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in International Relations, Social Science, or another relevant discipline. An advanced degree is an asset.</li><li>Minimum 2 to 3 years of relevant work experience as a Project Assistant in an INGO or humanitarian sector.</li><li>Demonstrated ability to work directly with programme participants, including children and youth, in a community or programme context.</li><li>Strong organisational skills; ability to manage multiple tasks, track details accurately, and follow through without close supervision.</li><li>Strong communication and interpersonal skills; ability to engage participants, community members, and colleagues with professionalism and sensitivity.</li><li>Understanding of safeguarding, protection principles, and confidentiality in a humanitarian context.</li><li>Proficiency in Microsoft Office (Excel, Word); experience with project management or reporting tools is an asset.</li><li>Fluency in English and Arabic.</li><li>Willingness to be present in the field during activities, including occasional weekends during implementation peaks.</li><li>Commitment to JRS s mission, vision and values.</li><li>Ability to convey with enthusiasm JRS s role in accompanying and serving refugees and forcibly displaced people and to advocate for their right to protection and a life in dignity.</li><li>Trustworthy and good listener.</li><li>High sense of discretion in dealing with confidential matters at all times.</li><li>High integrity and honesty; ability to deal tactfully and discreetly with people, situations and information.</li><li>Acceptance of diversity and inclusion as core values.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>As part of the global development system, UNDP Jordan focuses on supporting national efforts toward inclusive growth, resilience, and sustainable development, in line with the Sustainable Development Goals (SDGs) and national development priorities.</p><br> <p>The UNDP Country Office implements a wide range of programmes and projects addressing governance, social cohesion, economic development, climate action, and institutional capacity building. The Operations Unit plays a critical role in ensuring the efficient delivery of administrative, financial, procurement, and logistical services to support programme implementation.</p><br> <p>Within this framework, the General Services function ensures effective management of common premises, administrative services, government liaison functions, and transportation services to support the smooth functioning of the Country Office.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><strong>Scope of Work </strong></p><br> <p>Under the direct supervision of the Administrative Analyst<strong> (NOA)</strong>, the general services Clerk supports the delivery of efficient and compliant administrative services within the UNDP Country Office. The incumbent ensures the smooth implementation of administrative processes and provides support across common premises management, registry services, government liaison functions, and fleet coordination in accordance with UNDP rules and procedures.</p><br> <p>The incumbent performs the following functions:</p><br> <p><strong>1. Support the Management of Common Premises and Facilities</strong></p><br> <ul> <li>Assist in the day-to-day administration of office premises and common facilities.</li> <li>Coordinate routine maintenance activities, minor repairs, and facility services.</li> <li>Assist in following up on service delivery related to cleaning, maintenance, and facility services.</li> <li>Maintain records related to premises management, maintenance requests, and service provision.</li> <li>Support compliance with corporate standards related to occupational safety, security, and office environment management.</li> </ul> <p><strong>2. Provide Registry and Mail Management Services</strong></p><br> <ul> <li>Manage incoming and outgoing mail and ensure timely distribution of official correspondence.</li> <li>Maintain registry records and ensure proper documentation and filing in line with UNDP records management procedures.</li> <li>Track and archive official documents and correspondence in both physical and electronic systems.</li> <li>Ensure confidentiality and proper handling of official records and documentation.</li> </ul> <p><strong>3. Support Government Liaison and Administrative Transactions</strong></p><br> <ul> <li>Facilitate administrative processes with government entities for international personnel, including residency permits, visas, and related documentation.</li> <li>Coordinate customs clearance procedures for official shipments, equipment, and supplies.</li> <li>Maintain updated records and tracking systems for residency permits and customs documentation.</li> <li>Support communication with relevant government authorities under the guidance of the supervision.</li> </ul> <p><strong>4. Support Fleet and Transportation Coordination</strong></p><br> <ul> <li>Coordinate daily transportation requests and scheduling of drivers.</li> <li>Maintain records related to vehicle usage, maintenance schedules, insurance, and documentation.</li> <li>Assist in administrative monitoring vehicle condition and ensuring compliance with UNDP fleet management procedures.</li> <li>Support the implementation of safe and efficient transportation services for office operations.</li> </ul> <p><strong>5. Support Administrative Coordination, Service Delivery and knowledge sharing </strong></p><br> <ul> <li>Maintain administrative records, logs, and tracking tools related to services provided by the General Services Unit.</li> <li>Maintain records and tracking tools related to services provided by the General Services Unit.</li> <li>Perform other administrative and operational tasks as assigned by the supervisor.</li> <li>Synthesize lessons learned and best practices in procurement. · Make sound contributions to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Institutional Arrangement</strong></p><br> <p>The General Services Clerk will work under the <strong>direct supervision of the Administrative Analyst (NOA)</strong> within the Operations Unit and will coordinate closely with programme teams, operations personnel, and relevant government counterparts to ensure the efficient delivery of administrative services.</p><br> <p><strong>Competencies</strong></p><br> <p><strong>. Core Competencies:</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <strong>Think Innovatively:</strong> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements <br> <strong>Learn Continuously:</strong> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <strong>Adapt with Agility:</strong> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible <br> <strong>Act with Determination: </strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <strong>Engage and Partner:</strong> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination <br> <p><strong>Cross-Functional & Technical competencies</strong></p><br> <strong>Thematic Area</strong> <strong>Name</strong> <strong>Definition</strong> <br> Business Development <u>Knowledge Generation</u> Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations. <br> Business Management Communication Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. <br> Administration & Operations Vehicle management Knowledge of policy & procedures on fleet management <br> Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns. <br> Administration & Operations <p><u>Registry & correspondence </u></p><br> <p><u>Management</u></p><br> Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives <br> <p>Administration & Operations </p><br> <u>Documents and records management</u> Overall document (hard or electronic) management; registry and retention policy including storing and archiving <br> <p>Administration & Operations </p><br> <p><u>Events management (including </u></p><br> <p><u>retreats, trainings and meetings)</u></p><br> <p>Ability to manage events, including venue </p><br> <p>identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.</p><br> <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Min. Education requirements</strong> <p>Secondary Education is required. Or A university degree in Business Administration, Social Science,</p><br> <p>Management or any other related field or equivalent will be </p><br> <p>given due consideration, but it is not a requirement</p><br> <br> <strong>Min. years of relevant work experience </strong> <p>Minimum of 4 years (with secondary education) or 1 year (with bachelor’s degree) of experience in programme support and operational-related tasks is required.</p><br> <br> <strong>Required skills </strong> <ul> <li> <p>Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet software.</p><br> </li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience within UN agencies is desirable.</li> <li>Demonstrated capacity to communicate fluently with different stakeholders (Government authorities, Development Partners, civil society, etc.).</li> <li>Experience in supporting fleet management</li> <li>Experience in general administration and logistics </li> </ul> <br> <strong>Required Language(s) </strong> <p>Fluency English and Arabic is required. </p><br> <br> <strong>Professional Certificates</strong> <i>NA</i> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Do you want to make a difference in people's lives? </span></p><br><p><span>We are looking for an HR Admin & Night Shift Operations Coordinator to join our growing team! </span></p><br><p><span>Who we are:</span></p><br><p><span>WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, WUDUH is where you can grow and succeed. </span></p><br><p>Job Objectives:</p><br><p>To provide dedicated HR coverage during night shifts by acting as the primary HR Point of Contact (POC) for employees and operations, ensuring that HR requests, attendance, shifts, employee concerns, incidents, and administrative matters are properly managed, monitored, resolved, or escalated in line with company policies. The role is responsible for maintaining HR visibility and control throughout the night and providing a complete handover to the day HR team.</p><br><p>Responsibilities and duties:</p><br><p>1. Night Shift HR Operations & POC</p><br><p>• Act as the primary HR Point of Contact (POC) for employees and operational teams during the night shift.</p><br><p>• Be present and available during assigned night hours to receive, assess, coordinate, and close HR requests and concerns.</p><br><p>• Serve as the HR representative on the night shift and stay aware of significant employee, attendance, operational, and HR matters.</p><br><p>• Serve as the on-the-ground HR presence during night operations, identifying potential risks, managing immediate interventions, and coordinating day-team handovers.</p><br><p>• Ensure no critical HR request, employee concern, or incident remains unattended at the end of the shift.</p><br><p>2. Attendance, Shifts & HRMS Control</p><br><p>• Monitor and manage attendance, absenteeism, leaves, late arrivals, early departures, and related HRMS records for night-shift employees.</p><br><p>• Maintain accurate employee shifts in the HRMS and identify discrepancies or coordinate corrections with the relevant team.</p><br><p>• Adjust approved shifts, approval cycles, reporting lines, and other HRMS configurations within assigned authority.</p><br><p>• Ensure the accuracy and integrity of employee data, attendance records, and shift information.</p><br><p>3. Employee Requests & Night Shift Support</p><br><p>• Handle employee requests related to HR, attendance, leave, HRMS, employment documents, badges, shifts, and other administrative needs.</p><br><p>• Provide accurate guidance based on HR policies and escalate matters outside assigned authority to the appropriate HR manager.</p><br><p>• Handle employee concerns professionally and confidentially, with proper documentation and follow-up.</p><br><p>• Coordinate with Operations Team Leaders, Supervisors, and Managers to resolve night-shift issues while maintaining HR standards.</p><br><p>4. Night Shift Incident Management & Escalation</p><br><p>• Receive and document night-shift HR incidents, including employee disputes, misconduct concerns, attendance issues, and other matters requiring HR attention.</p><br><p>• Assess incident urgency and impact and immediately escalate critical matters to the designated HR/Operations contact.</p><br><p>• Coordinate with Security, Facilities, IT, Operations, Observers and other relevant functions when cross-functional support is required.</p><br><p>• Maintain clear records of incidents, actions taken, pending actions, and required management follow-up.</p><br><p>5. HR Administration & Employee Services</p><br><p>• Maintain digital and physical employee files and ensure documentation is accurately recorded and safeguarded.</p><br><p>• Issue approved HR letters and employment documents within delegated authority.</p><br><p>• Support onboarding and offboarding activities when required during the night shift.</p><br><p>• Coordinate employee badges, access-related HR requests, lost and found, parking, and other assigned administrative services.</p><br><p>• Support approved HR communications and announcements during the night shift when required.</p><br><p>6. Confidentiality, Compliance & Professional Conduct</p><br><p>• Handle employee information and HR records with strict confidentiality and in accordance with company policies and applicable requirements.</p><br><p>• Ensure all actions and decisions follow approved HR procedures and delegated authority.</p><br><p>• Maintain professional conduct and act as a trusted HR representative during the night shift.</p><br><p>7. Other Duties</p><br><p>• Perform other HR administrative and operational duties assigned by HR management to support business continuity and employee experience.</p><br><p>Qualifications:</p><br><p>Bachelor’s degree in Human Resources, Business Administration, Office Management, or a related field.</p><br><p>Years of Experience:</p><br><p>2–3 years of experience in HR administration, HR operations, employee services, or office administration.</p><br><p>Behavioral Competencies:</p><br><p>o Strong judgment, proactive mindset, and the ability to work independently with limited supervision during night shifts.</p><br><p>o High attention to detail, strong follow-up skills, and the ability to manage multiple priorities in a fast-paced environment.</p><br><p>o Strong interpersonal and conflict-handling skills; remains calm and professional during sensitive or urgent situations.</p><br><p>o High discretion and trustworthiness in handling sensitive employee records and matters.</p><br><p>Technical Competencies:</p><br><p>o Working knowledge of HRMS platforms and attendance/leave management processes.</p><br><p>o Basic understanding of HR policies, employee relations, and workplace procedures.</p><br><p>o Proficient in Microsoft Office applications (Word, Excel, Outlook) for daily administrative tasks, documentation, and reporting.</p><br><p><strong>What we offer:</strong></p><br><ul>
<li><span>Comprehensive health insurance </span></li>
<li><span>Competitive compensation package </span></li>
<li><span>Prime central location </span></li>
<li><span>Discounts on food, beverages, and wellness services </span></li>
<li><span>Continuous learning and development opportunities </span></li>
<li><span>A dynamic, inclusive, and supportive work environment </span></li>
<li><span>A workplace led by Gen Z and Millennials </span></li>
</ul><p><strong>Employment type:</strong></p><br><ul>
<li><span>Full-time </span></li>
<li><span>On-site </span></li>
</ul><p><strong>Working days:</strong></p><br><ul>
<li><span>Monday to Friday (Night shift: 6 PM onwards)</span></li>
<li><span>6th day: Based on need, managed fairly based on priorities and urgency </span></li>
</ul><p><strong>Ready to make your mark?</strong></p><br><p><span>Apply now for a career that merges your talents with innovation. At </span><strong>WUDUH</strong><span>, your journey to a fulfilling career is just a click away! </span></p><br><p><span>Learn more at </span><strong><em>wuduh.zenats.com</em></strong></p><br><p><em>Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.</em></p><br><p><strong>Stay connected</strong></p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em></p><br><p><em>You can find us on: </em></p><br><ul>
<li>
<em>LinkedIn</em>
</li>
<li>
<em>Instagram</em>
</li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
<br> </div>
<p><h4>Description</h4>
<p>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.</p>
<p>You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.</p>
<p>This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.</p>
<ul>
<li>Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools</li>
<li>Build AI agents that automate customer service, operations, sales, reporting, and internal business processes</li>
<li>Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications</li>
<li>Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data</li>
<li>Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks</li>
<li>Develop AI-powered assistants, chatbots, and internal copilots for business users</li>
<li>Build automated reporting, monitoring, and business intelligence workflows</li>
<li>Conduct workflow discovery sessions and identify automation opportunities across departments</li>
<li>Create technical documentation, architecture diagrams, and deployment guidelines</li>
<li>Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability</li>
<li>Collaborate with designers, strategists, and developers to deliver AI-powered business solutions</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Have 3+ years of experience building workflow automation, integrations, or digital business systems</li>
<li>Have hands-on experience with n8n, Make.com, Zapier, or similar automation platforms</li>
<li>Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies</li>
<li>Understand prompt engineering, AI orchestration, and agent-based systems</li>
<li>Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations</li>
<li>Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools</li>
<li>Have experience working with structured and unstructured data</li>
<li>Have basic programming knowledge in JavaScript, Python, or TypeScript</li>
<li>Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks</li>
<li>Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems</li>
<li>Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies</li>
<li>Have built customer service, sales, HR, finance, or operations AI agents</li>
<li>Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications</li>
<li>Think in systems and enjoy simplifying complex business processes</li>
<li>Communicate clearly and take ownership of delivery</li>
<li>Have strong troubleshooting and problem-solving skills</li>
<li>Are comfortable working directly with clients and stakeholders</li>
<li>Can deliver production-ready AI and automation solutions that create measurable operational efficiencies</li>
<li>Have a track record of reducing manual processes through intelligent automation</li>
<li>Can design scalable automation frameworks that can be reused across multiple projects and clients</li>
<li>Continuously identify opportunities to introduce AI and automation into business operations</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Event & Partner Marketing Specialist will lead the planning, execution, and optimization of regional field and partner marketing programs that generate measurable business outcomes. This role is responsible for managing end-to-end marketing initiatives with a strong focus on event delivery, lead quality, pipeline growth, and revenue contribution.</p>
<p>Partnering closely with Sales, Partnerships, Business Units, and external technology alliances, the specialist will transform business priorities into impactful marketing campaigns that support ZainTECH’s strategic growth plans. The ideal candidate should possess strong execution capabilities, business acumen, and a data-driven mindset to continuously enhance campaign effectiveness and marketing ROI.</p>
<h4>Responsibilities:</h4>
<strong>Event & Partner Marketing Programs</strong>
<ul>
<li>Organize and manage 10–12 event and partner marketing activities each quarter across designated regions.</li>
<li>Develop and execute integrated event marketing campaigns that support immediate pipeline targets as well as long-term business objectives.</li>
<li>Coordinate a variety of engagement formats, including executive roundtables, leadership dinners, webinars, roadshows, partner-driven workshops, and events.</li>
</ul>
<strong>Cross-Functional & Partner Collaboration</strong>
<ul>
<li>Work collaboratively with Sales, Partnerships, SDR teams, and Business Units to align marketing activities with commercial goals.</li>
<li>Execute joint marketing campaigns with key technology partners such as AWS, Microsoft, ISVs, and other strategic alliance partners.</li>
<li>Liaise with agencies, vendors, venues, and external stakeholders to ensure successful event and campaign execution.</li>
</ul>
<strong>Demand Generation & Lead Management</strong>
<ul>
<li>Support Sales and SDR teams with target account selection, invitation and attendee management, event participation tracking, and post-event engagement activities.</li>
<li>Ensure proper lead capture, qualification, and timely transfer to Sales teams.</li>
<li>Contribute to pipeline acceleration and opportunity nurturing through targeted event initiatives.</li>
</ul>
<strong>Campaign Performance & ROI Analysis</strong>
<ul>
<li>Measure and report on marketing performance indicators, including revenue influenced and closed, pipeline contribution, SQL generation, registration-to-attendance conversion, and lead-to-SQL conversion metrics.</li>
<li>Maintain accurate CRM records, dashboards, reports, and campaign trackers.</li>
<li>Evaluate campaign performance and identify optimization opportunities to improve marketing effectiveness.</li>
</ul>
<strong>Optimization & Best Practices</strong>
<ul>
<li>Analyze underperforming initiatives and recommend enhancements in messaging, audience segmentation, event structure, and campaign execution.</li>
<li>Use performance data and business insights to improve marketing investments and outcomes.</li>
<li>Support the development and refinement of field and partner marketing processes, templates, and best practices.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3–6 years of experience in B2B event marketing, partner marketing, or event execution roles.</li>
<li>Experience supporting partner-led campaigns in a technology or enterprise environment.</li>
<li>Strong execution, coordination, and stakeholder management skills.</li>
<li>Comfortable working with metrics, ROI tracking, and performance data.</li>
<li>Experience with CRM and marketing tools such as Salesforce, HubSpot, or Cvent is a plus.</li>
<li>Willingness and ease of visa to travel across UAE, KSA, Bahrain, Kuwait, and Jordan as required.</li>
<li>Proactive self-starter with the ability to adapt in a fast-changing environment.</li>
<li>Clear and confident verbal and written communication skills, with the ability to engage senior stakeholders.</li>
<li>Highly organized, detail-oriented, and strong in project execution and follow-through.</li>
<li>Able to prioritize effectively and manage multiple initiatives and deadlines.</li>
</ul></p><p></p>