office manager Jobs
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<p>Job Advertisement – Operations Manager</p><p>Yellow Taxi app announces the need to appoint an Operations Manager – a car taxi app to join the team</p><p> </p><p><strong>Required qualifications and experience:</strong></p><p>Bachelor's degree in Business Administration or any related field.</p><p>At least 3 years of hands-on experience in operations management, preferably with prior experience in smart transportation apps or logistics services.</p><p>Ability to manage drivers, monitor daily performance, and ensure service quality.</p><p>High skills in planning, organization, problem-solving, and decision-making.</p><p>Ability to prepare operational reports and analyze performance indicators.</p><p>Strong leadership and excellent communication skills.</p><p>Familiarity with management and operation systems for smart transportation apps.</p><p>Ability to work under pressure and outside of working hours when needed</p>
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<p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Required: Sales Manager</span></b></p>
<p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%;">Gas Investment Company, one of the National Energy Group companies with the Go Gas brand, announces its need to hire a Sales Manager to join its team.<br /> <b>Detailed duties and responsibilities</b></span></span></p>
<p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">Â <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Build, follow up and achieve the annual sales plan and discuss and approve it with the direct manager<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">Â <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Lead and manage the sales team to achieve monthly, quarterly, and annual sales targets<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">Â <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Prepare all sales reports and the sales team visit schedules.</span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">Â <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Previous experience in the industrial sector, heavy machinery and engines, and industrial oils.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></span></p>
<p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Requirements:</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p>
<p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">Â <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Education: Bachelor’s degree or any related field to the job.</span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">Â <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Experience: at least 10 years in sales (wholesale and retail). <span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">Â <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Skills: Strong negotiation skills <span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 25.25pt 8pt 0cm; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">Â <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Hold a driving license and preferably own a car<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p>
<p align="center" dir="RTL" style="margin-bottom: 8pt; text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%;">Interested candidates, please send your resume</span></p>
<p align="center" style="margin-bottom: 8pt; text-align: center; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%;">Jobs E-mail:</span></p>
<p align="center" style="margin-bottom: 8pt; text-align: center; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%;"><a href="mailto:jobs@gogas.jo"><b><span style="text-decoration: none;">jobs@gogas.jo</span></b></a><span style="font-size: 16pt; line-height: 150%;"></span></span></p>
<p>The Al-Hanan General Hospital announces a vacancy for an Administrative Manager to join its administrative staff with at least 5 years of experience in hospitals </p>
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<p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Required Sales Manager for "Industrial Oils and Automobiles"</span></b></p>
<p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%;">Gas Investment Company, one of the National Energy Group’s companies with the Go Gas brand, announces its need to appoint several Sales Managers – Industrial Oils and Automobiles – to join its staff.</span></p>
<p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Detailed Tasks and Duties:</span></b></p>
<p dir="RTL" style="margin: 0cm 24.45pt 8pt 0cm; text-align: justify; text-indent: -6.45pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Developing, following up, and achieving the annual sales plan and discussing it and approving it by the direct manager</span><span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.</span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 24.45pt 8pt 0cm; text-align: justify; text-indent: -6.45pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Managing and leading the sales team to achieve monthly, quarterly, and annual sales targets</span>.<span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 24.45pt 8pt 0cm; text-align: justify; text-indent: -6.45pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Monitoring oil and grease quantities in warehouses and coordinating stock to meet the Jordanian market’s needs.</span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 24.45pt 8pt 0cm; text-align: justify; text-indent: -6.45pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Prepare and submit all sales reports and the sales staff visit schedules.</span></span></span></span></p>
<p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Requirements:</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p>
<p dir="RTL" style="margin: 0cm 24.45pt 8pt 0cm; text-align: justify; text-indent: -6.45pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Education: Bachelor’s degree or any related field to the job nature.</span><span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 24.45pt 8pt 0cm; text-align: justify; text-indent: -6.45pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Experience: minimum 10 years in the oils sales field.</span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 24.45pt 8pt 0cm; text-align: justify; text-indent: -6.45pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Skills: Holds a driving license and preferably owns a car.</span><span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p>
<p align="center" dir="RTL" style="margin-bottom: 8pt; text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%;;">Interested applicants, please send your CV</span></p>
<p align="center" style="margin-bottom: 8pt; text-align: center; line-height: 150%;"><b><span style="font-size: 16pt; line-height: 150%;;">Jobs E-mail:</span></b></p>
<p align="center" style="margin-bottom: 8pt; text-align: center; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%;"><a href="mailto:jobs@gogas.jo"><b><span style="text-decoration: none;">jobs@gogas.jo</span></b></a><span style="font-size: 16pt; line-height: 150%;"></span></span></p>
<p><h4>Job summary</h4>
<p>Assists the front office manager in administering front office functions and supervising staff on a daily basis. Front office areas include bell/door staff, switchboard and guest services/front desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in hotel and restaurant management, hospitality</p><p></p>
<p><h4>Job summary</h4>
<p>Assists the front office manager in administering front office functions and supervising staff on a daily basis. Front office areas include bell/door staff, switchboard and guest services/front desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in hotel and restaurant management, hospitality</p><p></p>
<p><br></p><p><strong>Job Summary</strong></p><p>The Office Manager (OM) serves as the principal operational focal point for the combined office and is expected to provide impartial, responsive, and coordinated support to both Resident Representative Offices. These positions take responsibility for every aspect of an assignment by acting independently and professionally and creating and promoting collaboration, high quality work, and team development. They think strategically and actively contribute to and support the delivery of the Head of Office s agendas. The Office Manager for administrative purposes and in accordance with Workday requirements, reports to the Resident Representative for Jordan. While the Resident Representative for Jordan retains primary responsibility for engagement with Jordanian authorities, both Resident Representatives are key stakeholders in the Office Manager s work and share responsibility for effective office and staff management. Under the supervision of the Head of Offices, the selected candidate will support program objectives by managing the resident mission s workflow, workload, and support systems. They will have interactions with employees at all levels throughout the office, visiting IMF missions, Senior level officials (internal/external), donors, civil society, academia, business, and other resident missions.</p><p><strong>Duties and Responsibilities</strong></p><p>Within the limits of delegated authority, the Office Manager (OM) undertakes the following duties and responsibilities:</p><ul><li>Provides comprehensive administrative and/or executive support to the Head of Office and the Resident Representative for Iraq/Yemen.</li><li>Leads and guides employees within the office on administrative and ad hoc issues.</li><li>Ensures smooth operation of office support work and related systems. Manages and leads office support employees.</li><li>Acts as the security focal point, responsible for all security and employee safety.</li><li>Supervises/manages preparation and coordination of all logistical arrangements with respect to domestic/international travel, visa support for incoming missions and conferences workshops, etc.</li><li>Has primary responsibility for coordination of office technology and its application and identifies and assists in the resolution of a wide range of technology-related problems (hardware, software, and communication). Facilitates the exchange of IT information within the office.</li><li>Establishes and maintains an effective network of contacts with government officials, donors, civil society, academia, business, headquarters, and other resident missions. Works with COM employees in the development/maintenance of IMF RR Country web site.</li><li>Manages human resource (HR) actions, e.g., recruitment and training, and participates and contributes to the preparation of employees plans and employees performance process as appropriate.</li><li>Plays a leadership role in planning and monitoring the office work program, budget, administrative processes, and employees. Processes and follows up on all budget-related issues, e.g., consultant contracts, travel arrangements, payment requests, etc.</li><li>Manages all payments under the office s budget. This includes managing staff and supplier information in the Corporate Banking Solution (CBS), ensuring correct banking information is provided, and entering claims in the CBS for the approval of the Director and processing by FIN, ensuring timeliness of payments, accurate calculation of the amounts, and adequate supporting documentation.</li><li>Monitors the bank account ensuring all payments processed through local accounts are timely recorded in the Fund s accounting system and the balances on the accounts agree to Fund s records, fees charged by the local bank are in compliance with the fee schedule under the signed banking agreement, and balance is sufficient to cover upcoming payments and has a buffer for contingency purposes.</li><li>Manages petty cash for the office. This includes compliance with controls over handling cash, monthly petty cash count, and reconciliation with the record of petty cash in the Fund s accounting system.</li><li>Prepares and tracks purchase and payment vouchers as well as assist in the preparation of tender bids and vendor evaluation.</li><li>Supports periodic financial audits of the records and performing ad hoc financial analysis.</li><li>Acts as a conduit between management and other employees.</li><li>Performs other duties as required.</li></ul><p><strong>Qualifications:</strong></p><ul><li>A bachelor s degree in Business Administration or a related field is required, along with at least seven years of experience in administrative services, finance, accounting, audit, human resources or a related area. Experience in an international institution or NGO, a similar organization, or in public administration would be an asset. Experience in accounting and finance would be an asset.</li></ul><p><strong>Skills:</strong></p><ul><li>Demonstrated superior knowledge in the interpretation of relevant policies, procedures, and practices.</li><li>Interpersonal skills: the ability to work well with others.</li><li>Knowledge of finance and budget systems.</li><li>Excellent computer skills: proven experience with standard computer software packages such as the MS Office Suite (including Word, Excel and Power Point).</li></ul><p><strong>Language Requirements</strong></p><ul><li>Fluency in oral and written Arabic is required. Proficiency in English is also essential.</li></ul><p><strong>Desired Candidate Profile</strong></p>A bachelor's degree in Business Administration or a related field is required, along with at least seven years of experience in administrative services, finance, accounting, audit, human resources or a related area. Experience in an international institution or NGO, a similar organization, or in public administration would be an asset. Experience in accounting and finance would be an asset.<br><br>Skills:<br>Demonstrated superior knowledge in the interpretation of relevant policies, procedures, and practices.<br>Interpersonal skills: the ability to work well with others.<br>Knowledge of finance and budget systems.<br>Excellent computer skills: proven experience with standard computer software packages such as the MS Office Suite (including Word, Excel and Power Point).<br><br>Language Requirements<br>Fluency in oral and written Arabic is required. Proficiency in English is also essential.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Management of Front Desk Team <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Ensures employee recognition is taking place on all shifts.<br>• Establishes and maintains open, collaborative relationships with employees.<br>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Strives to improve service performance.<br>• Collaborates with the Front Office Manager on ways to continually improve departmental service.<br>• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Sets a positive example for guest relations.<br>• Displays outstanding hospitality skills.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>Additional Responsibilities <br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Functions in place of the Front Office Manager in his/her absence.<br>• Communicates critical information from pre- and post-convention meetings to the Front Office staff.<br>• Participates in department meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Company description</h4>
<p>Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotelu2019s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more.</p>
<h4>Job description</h4>
<p>Reporting to the director, front office and assistant front office manager(s), responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Consistently offer professional, friendly and engaging service.</li>
<li>Greet, check in and settle guest accounts while ensuring all service standards are followed.</li>
<li>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.</li>
<li>Handle guest requests, questions and concerns effectively and promptly.</li>
<li>Promote a professional team environment.</li>
<li>Follow department policies, procedures and service standards.</li>
<li>Perform any and all other tasks assigned by management.</li>
<li>Uphold the highest standard of internal and external customer service at all times.</li>
<li>Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager.</li>
<li>Follow all policies and procedures ascertained by the hotel.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proficient in the English language (verbal and written), second language is an asset.</li>
<li>Previous experience and knowledge of property manager is an asset.</li>
<li>Required knowledge of Windows Office Suite.</li>
<li>Must be able to handle multiple tasks in a dynamic, fast-paced environment.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Able to stand for long periods, at least 8 hours per shift.</li>
</ul>
<h4>Additional information</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
<p><h4>Company description</h4>
<p>Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotelu2019s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more.</p>
<h4>Job description</h4>
<p>Reporting to the director, front office and assistant front office manager(s), responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Consistently offer professional, friendly and engaging service.</li>
<li>Greet, check in and settle guest accounts while ensuring all service standards are followed.</li>
<li>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.</li>
<li>Handle guest requests, questions and concerns effectively and promptly.</li>
<li>Promote a professional team environment.</li>
<li>Follow department policies, procedures and service standards.</li>
<li>Perform any and all other tasks assigned by management.</li>
<li>Uphold the highest standard of internal and external customer service at all times.</li>
<li>Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager.</li>
<li>Follow all policies and procedures ascertained by the hotel.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proficient in the English language (verbal and written), second language is an asset.</li>
<li>Previous experience and knowledge of property manager is an asset.</li>
<li>Required knowledge of Windows Office Suite.</li>
<li>Must be able to handle multiple tasks in a dynamic, fast-paced environment.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Able to stand for long periods, at least 8 hours per shift.</li>
</ul>
<h4>Additional information</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
Manager: Resource Mobilisation and Partnerships Location: Amman
Logistics, Supply Chain & Procurement
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<p><strong>Job Title:</strong></p>
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<p>Manager: Resource Mobilisation and Partnerships</p>
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<p><strong>Job Family:</strong></p>
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<p>Resource Moblisation</p>
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<p><strong>Department </strong></p>
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<p>Business Development</p>
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<p><strong>Unit/Team:</strong></p>
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<p>CD Unit</p>
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<p><strong>Grade and Salary:</strong></p>
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<p>E: Manager</p>
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<p><strong>Contract Type:</strong></p>
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<p>Fixed Term :1 Year, renewable</p>
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<p><strong>Location:</strong></p>
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<p>Amman</p>
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<p><strong>Budget Holder:</strong></p>
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<p>No</p>
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<p><strong>Reports to: <em>(incl matrix reporting)</em></strong></p>
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<p>Director – ActionAid Arab Regional Office</p>
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<p><strong>Direct Reports :</strong></p>
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<p>None currently</p>
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<p><strong>Functional and Technical Reporting:</strong></p>
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<p>Regional Partnerships Development Advisor (Asia)</p>
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<p><strong>DBS (CRB) / Police Check:</strong></p>
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<p>N/A</p>
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<p><strong>This role require travel</strong></p>
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<p>Yes – within Arab Region and occasional global travel.</p>
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<p><strong>Role Overview:</strong></p>
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<p>This is a middle management role responsible for providing strategic leadership across resource mobilisation, donor engagement and partnership development across Syria, Jordan, Lebanon and Tunisia. The position will strengthen ActionAid Arab Regional Office's (AARO) ability to articulate contemporary development and humanitarian priorities, as outlined in the ActionAid Arab Regional Strategy and emerging regional trends, to a wide range of external stakeholders.</p>
<p> </p>
<p>The postholder will lead efforts to mobilise resources from a diverse portfolio of donors, including institutional donors, trusts and foundations, and high-net-worth individuals (HNWIs). Working closely with the Regional Director, Country Directors and relevant colleagues across the region, the role will develop and implement strategic donor engagement and resource mobilisation plans that leverage ActionAid's expertise in advancing women's rights, youth leadership, humanitarian response, conflict transformation and resilience.</p>
<p> </p>
<p>The role will work collaboratively with ActionAid International's Business Development and Partnerships as well as funding affiliate teams to identify, develop and pursue new funding opportunities, innovative fundraising approaches and strategic partnerships. As a senior representative of AARO, the postholder will engage with donors, partners and strategic investment initiatives, contributing to the federation's ambitions to diversify income, strengthen financial sustainability, and promote learning and good practice across ActionAid and the wider sector.</p>
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<p><strong>Areas of Responsibilities</strong></p>
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<p><strong>Key Activities</strong></p>
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<p><strong>Resource Mobilisation Strategy Development and Leadership</strong></p>
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<li>Lead the development, implementation and periodic review of AARO's Resource Mobilisation Strategy, ensuring alignment with the ActionAid Arab Regional Strategy, ActionAid International Strategy, and regional priorities.</li>
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<li>Provide strategic advice to the Director of ActionAid Arab Region and Senior Management Team on resource mobilisation, partnership development and emerging funding opportunities to strengthen the long-term financial sustainability of AARO.</li>
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<li>Analyse regional and global donor trends, geopolitical developments, humanitarian and development priorities, and funding landscapes to inform strategic decision-making and organisational positioning.</li>
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<li>Ensure resource mobilisation priorities are integrated into regional planning processes and aligned with programme priorities and organisational objectives.</li>
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<li>Lead the development and regular review of strategic fundraising targets, performance indicators and resource mobilisation priorities, providing analysis and recommendations to senior management.</li>
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<li>Promote a culture of strategic fundraising across AARO by strengthening organisational understanding of donor priorities, funding trends and resource mobilisation opportunities.</li>
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<p><strong>Business Development and Opportunity Management</strong></p>
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<li>Lead the development and implementation of a systematic business development process to identify, assess and prioritise funding opportunities aligned with AARO's strategic priorities.</li>
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<li>Establish and maintain a comprehensive business development pipeline, including a regularly updated database of existing and prospective funding opportunities across institutional donors, trusts and foundations, private philanthropy and other relevant funding sources.</li>
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<li>Develop and maintain a comprehensive database of existing and prospective donor relationships, strategic partners, consortium members and other relevant external stakeholders to support proactive business development and partnership building.</li>
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<li>Lead ongoing donor intelligence by monitoring donor strategies, funding priorities, eligibility criteria, regional trends and emerging opportunities to inform business development and organisational positioning.</li>
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<li>Develop, implement and maintain an effective donor engagement tracking system to record donor interactions, relationship management activities, partnership opportunities and follow-up actions across the region.</li>
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<p><strong>Donor Engagement, Cultivation and Strategic Partnerships</strong></p>
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<li>Develop, strengthen and maintain strategic relationships with institutional donors, trusts and foundations, funding affiliates, consortium partners and other key stakeholders to advance AARO's resource mobilisation objectives.</li>
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<li>Represent AARO in donor, partner and consortium meetings, proactively positioning the organisation and identifying opportunities for strategic collaboration.</li>
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<li>Develop and implement donor engagement plans that strengthen relationships, increase visibility and position AARO for future funding opportunities.</li>
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<li>Lead, or support as delegated, the cultivation and strategic engagement of Gulf-based donors and philanthropic partners, identifying opportunities to strengthen relationships, expand partnerships and grow sustainable funding from the region.</li>
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<li>Maintain regular and proactive communication with donors, funding affiliates, consortium partners and the Regional Partnerships Development Advisor by sharing funding intelligence, programme updates, success stories and strategic information that supports donor engagement and organisational positioning.</li>
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<li>Identify, cultivate and coordinate strategic partnerships and consortium opportunities that strengthen AARO's competitiveness and expand its funding portfolio.</li>
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<p><strong>Bid Development and Quality Assurance</strong></p>
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<li>Lead and coordinate the development of high-quality, competitive concept notes, proposals and expressions of interest, ensuring alignment with ActionAid's strategic priorities and donor requirements.</li>
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<li>Coordinate proposal development processes across technical, programme, finance and support teams, ensuring timely contributions, clear accountability and adherence to submission deadlines.</li>
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<li>Facilitate project design and proposal development workshops to support the development of evidence-based, high-quality programme designs, logical frameworks and budgets.</li>
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<li>Provide quality assurance of all funding proposals prior to submission, ensuring technical quality, compliance with donor requirements, value for money, gender responsiveness and organisational standards.</li>
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<li>Develop, maintain and continuously improve proposal development tools, templates, standard operating procedures and quality assurance processes to strengthen fundraising performance across AARO.</li>
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<li>Monitor proposal pipeline performance, including submission outcomes, success rates and lessons learned, and use findings to improve future proposal development and fundraising effectiveness.</li>
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<p><strong>Grant Compliance and Contract Management</strong></p>
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<li>Maintain oversight of grant compliance requirements, ensuring donor contractual obligations, reporting schedules and ActionAid policies are effectively communicated and monitored across the regional portfolio.</li>
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<li>Support the development and maintenance of a grant management database to facilitate effective contract management and ensure accurate and timely updates to the ActionAid International Contract Management System (CMS).</li>
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<li>Establish and maintain systems to proactively monitor donor reporting deadlines, providing timely alerts and reminders to the Senior Management Team, Project Managers and relevant staff to ensure contractual obligations are met.</li>
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<li>Work closely with Finance and Programme teams to ensure projects are appropriately costed, maximise cost recovery and comply with donor budgeting and financial requirements.</li>
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<li>Keep abreast of donor compliance requirements and communicate changes in donor regulations, policies and contractual obligations to relevant staff to strengthen organisational compliance.</li>
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<p ><strong>Representation, Networking and Knowledge Management</strong></p>
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<li>Represent AARO at regional and international forums, networks, donor briefings, affiliate meetings, consultations and other strategic events to enhance ActionAid's profile, influence and fundraising opportunities.</li>
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<li>Represent AARO in external engagements and strategic partnerships in the absence of the Regional Director, as delegated.</li>
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<li>Build and maintain relationships with relevant networks, alliances and sector platforms to strengthen organisational learning, collaboration and strategic positioning.</li>
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<li>Promote knowledge sharing across AARO and the wider ActionAid Federation by capturing, documenting and disseminating fundraising intelligence, good practices, lessons learned and emerging opportunities.</li>
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<li>Work proactively with programme, advocacy and communications teams to develop compelling fundraising and donor-facing materials, including case studies, success stories, learning products and other strategic communications.</li>
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<p><strong>People Management </strong></p>
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<p>No current direct reports but this position is likely to evolve and people management skills of the candidate is an advantage </p>
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<p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs) </strong></p>
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<p >• Residual task will be assigned by the Line Manager and the Functional Manager from time to time as required for this function.</p>
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<p><strong>PERSON SPECIFICATIONS</strong></p>
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<p><strong>Education and Qualifications</strong></p>
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<p >Graduate Degree</p>
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<p><strong>Essential Experience</strong></p>
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<li>Minimum of 5 years' progressively responsible experience in programme Design, resource mobilisation, business development or fundraising within the international development and/or humanitarian sector of which at least 1-2 years should be in a functional / Technical Fund Raising / Donor Engagement role.</li>
<li>Demonstrated experience in developing successful funding proposals and concept notes for institutional donors, trusts and foundations, multilateral agencies and other strategic funding partners.</li>
<li>Proven experience in identifying, cultivating and managing donor relationships, partnerships and business development opportunities.</li>
<li>Experience in coordinating multi-disciplinary proposal development processes and working collaboratively across programme, finance and support functions.</li>
<li>Experience in developing and implementing resource mobilisation strategies, donor engagement plans or business development initiatives.</li>
<li>Experience working with donor compliance requirements, grant management processes and contract management systems is desirable.</li>
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<p><strong>Essential Knowledge </strong></p>
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<li>Sound knowledge of the regional and global funding landscape, including trends, opportunities and challenges affecting resource mobilisation within the development and humanitarian sectors. <strong>Knowledge and working experience with Gulf donors a plus.</strong></li>
<li>Strong understanding of the donor landscape, including institutional donors, funding affiliates, trusts and foundations, private philanthropy, consortium partners and other key stakeholders relevant to the Arab region.</li>
<li>Significant knowledge of contemporary development, humanitarian and geopolitical issues affecting the Arab region and their implications for programming and resource mobilisation.</li>
<li>Strong understanding of donor compliance requirements, grant management principles and risk management frameworks applicable to high-risk operating environments, including Financial Action Task Force (FATF) standards.</li>
<li>Knowledge of due diligence requirements, partner risk assessments and compliance obligations associated with managing grants in high-risk and fragile contexts.</li>
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<p><strong>Essential skills</strong></p>
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<li>Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and persuasively to diverse audiences.</li>
<li>Strong presentation, facilitation and influencing skills, with the ability to represent the organisation effectively to donors, partners and senior stakeholders.</li>
<li>Excellent proposal writing, editing and report writing skills, with the ability to produce high-quality donor-facing communications and fundraising materials.</li>
<li>Strong interpersonal and relationship management skills, with the ability to build effective working relationships and collaborate across all levels of the organisation and with external partners.</li>
<li>Strong planning, organisational and coordination skills, with the ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.</li>
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<p><strong>Language requirements</strong></p>
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<li>Strong Communication Skills in English and Arabic</li>
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<p><strong>Typical People Management Responsibility </strong></p>
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<p><strong>Approximate number of people managed in total</strong></p>
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<p><strong>NA</strong></p>
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<p><strong>Matrix Manager – (projects/dotted line)</strong></p>
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<p><strong>No</strong></p>
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<p><strong>Team Leader</strong></p>
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<p><strong>No </strong></p>
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<p><strong>Grandfather- manager of Team Leaders/Managers</strong></p>
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<p><strong>No </strong></p>
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<p><strong>What is the global remit? Operates in:</strong></p>
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<p><strong>Own country</strong></p>
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<li><strong>Any country within ActionAid’s Arab regional Office remit. </strong></li>
<li><strong>Only Nationals with Right to work in the country of Operation will be shortlisted </strong></li>
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<p><strong>Geographic Region</strong></p>
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<p><strong>Yes</strong></p>
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<p><strong>Multiple Geographic Regions</strong></p>
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<li> </li>
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<p><strong>Remit covers all ActionAid countries</strong></p>
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<p><strong>Yes (Only in Countries Under ActionAid Arab Regional Office remit)</strong></p>
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<p><strong>Financial (limits/mandates)</strong></p>
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<p><strong>within the Budget in concurrence with the Line Manager. </strong></p>
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<p><strong>Direct departmental budget: </strong></p>
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<p><strong>No</strong></p>
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<p><strong>Organisation-wide expenditure </strong></p>
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<p><strong>No</strong></p>
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<p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.</p>
<p>It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation’s values and code of conduct. Staff are also committed to:</p>
<ul>
<li><strong> Leading Innovation and Change </strong>Establish a culture of excellence in respective team that values experimentation and continuous improvement</li>
<li><strong>Feminist Leadership</strong>: Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li>
<li><strong>AAI Values Practice: </strong> Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li>
<li><strong>Promoting a healthy and safe working environment: </strong>ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a <strong>zero-tolerance </strong>policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li>
</ul>
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<p><strong>LINE MANAGER ; Director, AA Arab Regional Office </strong></p>
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<p><strong>DATE :</strong></p>
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<p><strong>PEOPLE AND CULTURE :</strong></p>
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<p><strong>DATE :</strong></p>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of the United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda, and fully embodies the UN 2.0 shift—anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Regional Director reports to the Assistant Secretary-General (ASG)/Director, Development Coordination Office (UNDCO), under the overall leadership of the Chair of the UNSDG/Deputy Secretary-General as a second reporting officer. The Regional Director leads DCO's interface at the regional level, ensuring effective horizontal collaboration across the UN Development System. The Regional Director performs a key strategic role in advancing the collaboration across regional mechanisms, including the Regional Platforms for Integration, and provides field-facing support to regional and country offices, in close collaboration with the Regional Economic Commission. The Regional Director supports the Resident Coordinator system by enabling effective coordination with all parts of DCO to deliver coherent, timely, and high-quality support for the implementation of DCO's mandate. As a core member of the UNDCO senior leadership team, the Regional Director leads DCO's regional coordination support to Resident Coordinators. The Regional Director works closely with the Director of the Partnerships and Engagement Division, the Director of the SDG Coordination, Integrated Policy and Programme Division, the Chief of the RC System Leadership Branch, the Chief of Staff and the strategic units in the Office of the ASG, as well as with the Secretariat's OneEO, to promote coherent, timely and system wide SDG delivery. The position is located in the United Nations Development Coordination Office (UNDCO) in Amman.<br> Responsibilities<br>The Regional Director is a team & thought leader, convenor, facilitator and broker of partnerships and strategic analyst on sustainable development. The Regional Director is also an experienced development practitioner, and an accomplished Representative, with strong strategic and management capacities. The role is primarily outward facing on regional, sub-regional and country-support-led strategic support to RCs and is supported by a regional team. Within delegated authority, the Regional Director will be responsible for leading the Regional Office in the following areas: Regional Sustainable Development Thought leadership, partnerships and convening for SDG impact: • Leads Regional thought leadership on strategic regional issues pertinent to SDG acceleration both regionally and at the country level for countries within the region and across regions (in collaboration with peer Regional Directors and DCO HQ-NY)–convening the regional "development arena" and priorities to drive SDG acceleration. • Convenes and provides strategic direction at the regional level in collaboration with Secretariat entities (Regional Economic Commissions, other regional structures, International Financial Institutions and UN Agencies, Funds and Programmes (AFPs) both at the regional, sub-regional and country level (the latter in support of RC leadership). • Strengthens collaboration and partnership with Regional Economic Commissions, other regional mechanisms, and sub-regional bodies, leveraging innovative financing, digital partnership tools and multi-stakeholder platforms to unlock SDG acceleration opportunities. • Leads the development of regional, multi-country and special partnerships to deliver on regionally- identified priorities. • Leads the integration of development approaches, taking account of conflict and crises, prevention and peacebuilding, human rights, humanitarian needs as well as other complexities, applying scenario planning, risk analytics and foresight to strengthen organizational resilience and preparedness in close coordination with OCHA, OHCHR and DPPA, as well as providing advice to RCs on the exercise of preventive diplomacy. • Leads in influencing stakeholders on appropriate actions, deploying UN 2.0 skills such as foresight, behavioral science and data/evidence, that promote innovation and SDG acceleration. • Coordinates communications and strategic messaging for RC system at regional level including regional efforts on information integrity, countering mis/dis information and advising RCs on strategic communications, in close collaboration with the Strategic Partnerships and Engagement Division. • Supports RC efforts for joint resource mobilization and investment and partnering efforts to support joint programmes and pooled funds at country and regional levels. • Engages in and facilitating links to global and regional joint funding mechanisms, in support of RC/UNCT efforts to link these to country level Agenda 2030 initiatives • Works with the Strategic Partnerships and Engagement Division to translate partnership and engagement opportunities at regional and country level into dynamic, co-created initiatives that leverage cross-sector capabilities and digital innovation. • Supports the Chair of the Regional UNSDG in providing leadership and quality assurance for UN Sustainable Development Cooperation Frameworks (UNSDCFs) and joint program development, ensuring alignment with regional bodies, supporting cross-border strategies, and driving innovation to accelerate SDG progress. • Supports country delivery of UNSDCFs, integrating lessons, and integrated approaches across UNCTs. • Provides strategic guidance to Resident Coordinators (RC) and UN Country Teams (UNCT) to ensure quality and timely support to Member States in the implementation of the 2030 Agenda, including support to RC decision-making in complex settings, promoting adaptive, forward looking leadership aligned with UN 2.0 capabilities. • Provides regular reporting on regional results and oversees backstopping support to RCs, UNCTs, and RCOs in the region on planning, monitoring and reporting results. • Supports, tracks and reports on implementation of UN reform and efficiency initiatives in the region, in line with policies and guidance from the High-Level Committees on Programmes and Management of the Chief Executives Board (CEB), the Secretary-General, and Deputy Secretary-General and Chair, UN Sustainable Development Group. • Provides a facilitating role with host Governments, donors and counterparts; chairs meetings and seminars on substantive issues; represents the Organization at international, regional, inter-agency meetings, seminars and conferences, providing expertise, as needed. Corporate Management and People Leadership: • Directs, manages and is accountable for the UNDCO Regional office: a) Formulates and implements the substantive strategy and work programme and budgets of the Regional office under his/her supervision, determining priorities, allocating and monitoring resources for the delivery of outputs, and reporting on results; b) Oversees the management of activities undertaken by the Regional office, ensuring that programmed activities are carried out in a timely fashion and co-ordinates work in the different areas both within the Regional office, and with other organizations of the United Nations System, regional bodies and partners; c) ensures delivery against all applicable results frameworks, including annual integrated planning and reporting frameworks, and supports delivery on UN efficiency targets (BOS, CBO, CP), ensuring all key performance indicators are met, d) drives efforts on digital transformation and process simplification to improve management agility and efficiency in support of Resident Coordinator leadership. • Supports day-to-day operations of the RC system in the region, including addressing RC/UNCT queries and requests for support, guidance and strategic advice; approves RC travel, mission and leave requests. Managing dispute resolution and facilitates trouble shooting; arranges for Regional UNSDG support missions, and convenes RCs as needed. • Demonstrates the adoption of systems thinking and integration of UN 2.0 competencies–strategic foresight, behavioral science, data, digital and innovative approaches into the content, systems and approaches to DCOs work at regional and country level. • Leads on the integration of risk management and foresight into all aspects of DCO's work at regional level. • Identifies and advocates for surge support as appropriate across countries in the region and facilitates and enables timely cross-regional surge support in collaboration with RCS corporate surge mechanisms. • Role models and promotes matrix linkages across functions, with countries and with HQ divisions and branches as well as facilitates this across regions, encouraging collaborative leadership behaviors and support to the matrix management of functions in the Regional Office in collaboration with relevant DCO HQ Division Directors. • Contributes to strategic senior leadership talent identification and management in collaboration it the RC System Leadership Branch, including support to RC and Head of RCO recruitment and RCS-wide strategic workforce planning. • Supports the performance management of Resident Coordinators and contributes to performance management of Heads of Resident Coordinators' offices. • Ensures compliance with UN policies on gender equality, disability and youth inclusion, staff well- being, safety and duty of care requirements. • Supports RCs, UNCTs and Resident Coordinator Offices (RCO) on Business Innovations • Contributes to the formulation of UNDCO strategies and policies by participating in various committees, preparing documents on policy issues, and acting, as required, in an advisory capacity to the ASG and Deputy Directors of UNDCO; contributes to the overall management of the Office's activities and operations as an SMT member. • Co-ordinates, oversees and contributes to the preparation of regional reports for presentation to interagency and intergovernmental bodies such as the UNSDG Inter-Agency Advisory Panel, High- Level Committees on Programmes and Management of the Chief Executives Board (CEB), Advisory Committee on Administrative and Budget Questions, Committee for Programme Coordination, Economic and Social Council, the General Assembly and other policy-making organs, as appropriate. • Oversees the recruitment of staff for the Regional Office, taking into account geographical and gender balance and other UN principles; manages, guides and trains staff under his/her supervision; fosters teamwork and communication among staff in the Regional Office and across organizational boundaries. • Performs other related duties as requested by the senior management of the Organization.<br> Competencies<br>PROFESSIONALISM: Knowledge of the substantive field of work in general and of specific areas being supervised. Shows ability to produce reports and papers on technical issues and to review and edit the work of others. Shows ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. ACCOUNTABILITY: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost, and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight, and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. LEADERSHIP: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. JUDGMENT/DECISION-MAKING: Identifies key issues in complex situations, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.<br> Education<br>Advanced university degree (Master's degree or equivalent) in international relations or public administration, law, social sciences or related area. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of fifteen (15) years of progressively responsible experience in development cooperation coordination is required, including at least ten (10) years in senior leadership roles in international settings involving interagency and/or inter-organizational collaboration. A minimum of five (5) years of field experience in development cooperation is required, along with demonstrated experience in leading strategy and/or policy formulation in the area of development coordination. Substantive international development experience is required, including demonstrated engagement with public-private sector interfaces, SDG financing, and innovation. Experience in leading organizational reform and/or change management is required, including performance management of senior managers in multicultural environments and integrating gender equality/inclusion. Experience in overseeing both programmatic and administrative functions necessary for the effective operation of a large and complex organizational unit is required. Experience in managing budgets in a development cooperation context, with demonstrated risk awareness and exposure to complex, humanitarian and/or conflict settings, is desirable. Experience as a United Nations Resident Coordinator or demonstrated substantive knowledge of the UN Resident Coordinator system, the United Nations system more broadly, or a comparable international organization, is desirable. Experience working in the Arab region is an advantage. Experience in the application of digital, data, foresight, and/or behavioral science tools and approaches in development contexts is desirable. Experience in strategic resource mobilization and partnership-building, including with governments, the private sector, international financial institutions, and/or civil society, is desirable. A minimum of five (5) years of experience in a regional or sub-regional capacity, coordinating development actions across multiple countries and involving interagency and/or inter-organizational collaboration, is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise, which may be followed by competency-based interview.<br> Special Notice<br>Appointment against this post is open for an initial period of one year and may be subject to extension subject to legislative body funding availability. Staff members are subject to the authority of the Secretary General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up-to-date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. Individual contractors and consultants (Non-Staff Personnel) who have worked within the UN Secretariat in the last six months, irrespective of the administering entity, are ineligible to apply for professional and higher temporary or fixed-term positions and their applications will not be considered. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Join an International Growth Project</p><p>Haimour International is an international company specializing in premium passenger transportation, mobility services, and operational support. With established operations in France, Germany, and Tunisia, we are now launching our new <b>Back Office in Amman, Jordan</b>, to support our continued international expansion.</p><p>We are looking for an experienced and motivated <b>Human Resources Manager</b> to play a key role in building our Jordanian office from the ground up.</p><p>Key Responsibilities</p><ul><li>Lead the development and organization of the Human Resources department.</li><li>Recruit and onboard the first employees for our Amman office.</li><li>Manage the full recruitment process, from sourcing to hiring.</li><li>Develop HR policies, procedures, and employee onboarding programs.</li><li>Support managers with workforce planning and talent acquisition.</li><li>Manage employee records and HR administration.</li><li>Contribute to building a strong company culture and a high-performing team.</li><li>Support the transition of our back-office operations from Tunisia to Jordan.</li></ul><p>Requirements</p><ul><li>Bachelor's degree in Human Resources, Business Administration, Management, or a related field.</li><li>Previous experience in Human Resources and recruitment.</li><li>Strong organizational and communication skills.</li><li>Ability to work in a fast-growing international environment.</li><li><b>Fluent English is required.</b></li><li><b>French is a plus, but not mandatory.</b></li><li>Arabic is highly appreciated.</li></ul><p>What We Offer</p><ul><li>The opportunity to build a new international office from its very beginning.</li><li>A strategic position with significant career growth opportunities.</li><li>Direct collaboration with the Executive Management.</li><li>An international and multicultural working environment.</li><li>Competitive salary based on experience and qualifications.</li><li>Professional training and long-term development opportunities.</li></ul><p>About Haimour Group</p><p>Haimour Group provides premium transportation and mobility solutions for both B2B and B2C clients across multiple international markets. Our vision is to establish a high-performing back office in Jordan that will support the Group's future growth and international operations.</p><p><b>If you are looking for a challenging opportunity where you can make a real impact and grow with an ambitious international company, we would be delighted to hear from you.</b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Desired Skills</p><ul><li>Human Resources Management</li><li>Talent Acquisition & Recruitment</li><li>Employee Relations</li><li>HR Administration</li><li>Onboarding & Training</li><li>Performance Management</li><li>Organizational Development</li><li>Leadership & Team Management</li><li>Communication & Interpersonal Skills</li><li>Problem Solving & Decision Making</li><li>Time Management & Organization</li><li>Conflict Resolution</li><li>CRM / ERP </li><li>Microsoft Office (Excel, Word, PowerPoint)</li><li>HRIS / Human Resources Information Systems</li><li>English (Fluent – Required)</li><li>French (Preferred)</li><li>Arabic (Preferred)</li></ul><p><br></p></div>
<p>The HR Manager will support the day-to-day delivery of HR services for MELA, including recruitment, onboarding, personnel files, timesheets, leave administration, consultant invoicing, performance management, and compliance with HR policies. The HR Manager will work closely with project staff, Finance and Operations, and the MSI Home Office and will report to the Senior Finance and Operations Manager. This is a full-time, Amman-based role with a period of performance from September 2026 September 2027.</p><h4>Essential Job Functions:</h4><p>The following duties are considered essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:</p><ul><li>Coordinate the recruitment and onboarding of project employees and consultants, including reference checks, salary verification, and completion of required forms.</li><li>Maintain complete and up-to-date electronic personnel and consultant files in Egnyte.</li><li>Ensure timesheets are accurately completed, approved, and submitted on time.</li><li>Process staff leave requests and maintain an accurate and current leave tracker.</li><li>Monitor employee and consultant agreement periods and coordinate required modifications or extensions with the MSI Home Office.</li><li>Prepare and verify HR information required by Finance for monthly payroll, income tax, social security, medical insurance, and other benefits.</li><li>Coordinate with employer-of-record service providers regarding contracts, payroll, benefits, leave, and other routine HR matters.</li><li>Review short-term consultant invoices and supporting documentation before submission to Finance for payment.</li><li>Coordinate probationary, mid-year, and annual performance appraisals and maintain the related records.</li><li>Support the consistent application of project HR policies and applicable labor laws.</li><li>Assist expatriate staff with visas, work permits, residency, relocation, and settlement in Jordan.</li><li>Respond to routine employee questions and refer sensitive or complex HR matters to the Senior Finance and Operations (SFO) Manager or Home Office.</li><li>Promote a respectful, inclusive, and collaborative work environment.</li><li>Perform other related HR and administrative duties as assigned by the SFO.</li></ul><p>The expected work week is from Sunday to Thursday, 40 hours per week. This position is required to be in the office Sunday Thursday. This arrangement is subject to review and may change at the company s discretion.</p><p>Life at Tetra Tech: The perks of working at Tetra Tech include:</p><ul><li>Comprehensive and market-competitive benefits.</li><li>Merit-based financial rewards.</li><li>Flexibility and company-wide commitment to work/life balance.</li><li>Collaborative team atmosphere that values the contributions of all employees.</li><li>Learning and development opportunities for ongoing professional growth.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Required Qualifications:</h4><ul><li>Bachelor 's degree in human resources, business administration, or a related field.</li><li>At least five years of relevant HR experience, preferably with an international organization or donor-funded project.</li><li>Knowledge of Jordanian labor law and standard HR practices.</li><li>Experience with recruitment, personnel administration, payroll inputs, leave, and performance management.</li><li>Strong organizational, communication, and interpersonal skills.</li><li>Ability to maintain confidentiality and manage sensitive personnel information.</li><li>Proficiency in Microsoft Office and electronic document-management systems.</li><li>Professional proficiency in Arabic and English.</li></ul><h4>Physical Requirements:</h4><p>Prolonged periods sitting or standing at a desk and using a computer.</p><h4>Work Environment / Environmental Factors:</h4><p>This position has no work or environmental factors outside of a standard office environment.</p>
<p>As the official representation of Switzerland accredited in the Hashemite Kingdom of Jordan, the Embassy covers all matters concerning the diplomatic relations between Switzerland and Jordan. It represents Swiss interests in the areas of political, economic and financial affairs, consular affairs, as well as humanitarian aid and development cooperation.Moreover, the Embassy enures the implementation of the Swiss Cooperation Programme “Syria and neighbouring countries 2026-2029” in Jordan.</p>
<p><strong>Project Manager- DRR (Disaster Risk Reduction / Water Team) – 100%</strong></p>
<p>The Embassy of Switzerland in Jordan is seeking a Project Manager- DRR (Disaster Risk Reduction / Water Team) for the implementation of the <em>National Flood Mapping Programme (NFMP project)</em>, a Jordan - Swiss initiative for flood management. The project is currently based at the Swiss Cooperation Office (SCO) at the Embassy in Amman and is expected to be hosted within or close to the Ministry of Water and Irrigation later on.</p>
<p><strong>Duties & Responsibilities</strong></p>
<p>The Project Manager is responsible for the strategic and operational management of the Swiss-funded National Flood Mapping Programme (NFMP) and leads the Project Implementation Unit (PIU) at the Swiss Cooperation Office within the Embassy. The program aims at strengthening flood risk mapping and institutional capacity within Government of Jordan. The Project Manager collaborates closely with key Jordanian partner institutions, principally with the National Center for Security and Crisis Management (NCSCM) and the Ministry of Water and Irrigation (MWI). In this second phase of the program, the PIU is expected to be transferred to a governmental entity to support the institutionalisation of the program achievements. The position also serves as the Swiss Embassy’s and SDC’s focal point for Disaster Risk Reduction (DRR), ensuring coherence, coordination, and synergies across DRR-related initiatives in Jordan and the region, contributing to strategic DRR positioning, policy dialogue, technical leadership, and cross-programme integration within SDC’s regional portfolio. The list of tasks includes the following:</p>
<p> </p>
<ul >
<li><strong><u>Context analysis:<strong><u></u></strong></u></strong></li>
<li>Conduct continuous analysis of Jordan’s evolving disaster‑risk landscape, including hydrological, climatic, socio‑economic, and institutional factors, DRR stakeholder ecosystem and translate findings into actionable recommendations for SDC programming and strategic engagements.</li>
</ul>
<p> </p>
<ul >
<li><strong><u>Portfolio planning, strategic steering, and reporting: </u></strong></li>
<li>Lead the institutionalization of DRR approaches within national authorities by systematically transferring methodologies, tools, and know‑how to government counterparts; strengthen ownership and long‑term sustainability through capacity development, structured coaching, and embedding Swiss DRR standards into national processes.</li>
</ul>
<p> </p>
<ul>
<li><strong><u>Project Cycle Management:</u></strong></li>
<li>Ensure the project cycle management in all operational and financial aspects, from planning to monitoring of implementation and evaluation following SDCs Project Cycle Management guidelines and defined processes. This includes oversight of administrative and financial follow-up of all aspects of the project including procurement</li>
<li>In close coordination with the Program Manager at the Ministry of Water and Irrigation, plan, organize, and facilitate meetings, workshops, and trainings; support national partners in strengthening DRR capacities.</li>
<li>Plan, organise, coordinate and follow-up on needed external expertise, supported by Swiss and local experts.</li>
<li>Monitor progress of national technical committee and experts involved in NFMP; provide technical assistance and coordinate external local and Swiss expertise.</li>
<li>In close coordination with the Program Manager at the Ministry of Water and Irrigation conduct project monitoring, including progress of the national technical committee and regular field visits, take steering measures and provide internal reports.</li>
<li>Coordinate with the finance unit on, budget analysis, contracts, payments, financial reporting and audits. </li>
</ul>
<p> </p>
<ul >
<li><strong><u>Relationship management, coordination and policy dialogue: </u></strong></li>
<li>Supervise the finance and admin assistant of the PIU according to her job description and provide continuous coaching.</li>
<li>Maintain and extend proactively and independently a network with actors working on DRR in Jordan (ministries, donors, technical agencies, national committees’ members), particularly liaise with other donors and actors working in DRR and project related water projects for experience sharing and coordination.</li>
<li>Coordinate, facilitate and lead discussions on technical topics and negotiate in decision making processes with the relevant Ministries, including the Swiss Federal Office of Environment.</li>
<li>Represent the Embassy of Switzerland in national meetings and coordination platforms on the topic of DRR in line with the Embassy’s defined objectives and priorities.</li>
</ul>
<p > </p>
<p><strong>Profile & Requirements</strong></p>
<ul>
<li>Master’s degree in Hydrology, Hydraulics. Water/Environmental Engineering or equivalent with a minimum of 5-years experience in International Cooperation or related field; or bachelor’s degree in Hydrology, Hydraulics, Water/Environmental Engineering or equivalent with a minimum of 10 years of experience in international cooperation or related field.</li>
<li>Good knowledge of the mandates and working modalities of the various stakeholders involved in DRR in Jordan (Ministries, donors, Implementing agencies. etc.).</li>
<li>Good knowledge of the political, economic and social situations Jordan</li>
<li>Working knowledge of DRR, risk and/or flood hazard mapping and Geographic information System (GIS); Knowledge in GIS and hydraulic modeling’s an asset.</li>
<li>Strong experience in project management, financial and administrative procedures (incl. procurements).</li>
<li>Leadership and negotiation skills are an asset.</li>
<li>Team player and service orientation.</li>
<li>Able to work under pressure.</li>
<li>Willingness to take responsibility, ability to work in an autonomous, proactive and results oriented way.</li>
<li>Solid computer skills (MS Office),</li>
<li>Excellent communication skills in Arabic and English</li>
</ul>
<p> </p>
<p><strong>We offer</strong></p>
<ul>
<li>Diverse and meaningful work environment</li>
<li>Further training opportunities</li>
<li>Competitive salary and social benefits</li>
</ul>
<p> </p>
<p><strong>* Place of work</strong>: Embassy of Switzerland in Jordan for two months, then move to office location (tbd)</p>
<p><strong>* Beginning:</strong> January 2027 or upon agreement, local contract</p>
<p><strong>* Deadline:</strong> 08.10.2026</p>
<p><u>Important note</u>: Any applications not received through the recruitment site will not be considered.</p>
<p><b> POSITION DESCRIPTION T</b>he Proposal Writing & Business Development Manager leads Amideast Jordan s efforts to expand its donor and client portfolio by identifying funding opportunities, building strategic partnerships, and advancing new business in alignment with the organization s strategic priorities. The role works closely with the Country Director, headquarters, technical teams in the Jordan office as well as regionally, and external partners to strengthen Amideast s market positioning and pursue new opportunities. The incumbent manages the business development process from opportunity identification through proposal submission by researching donor priorities and client needs, pursuing and meeting with new potential clients, assessing Amideast s service portfolio, and working with technical and operational teams to design responsive, feasible solutions. The role prepares competitive technical and cost proposals, ensures compliance with Amideast s internal processes, secures required approvals, meets submission deadlines, and maintains relationships with current and prospective donors and clients to support sustainable organizational growth. RESPONSIBILITIES Business Development & Partnerships • Coordinate the development and implementation of business development plans in collaboration with the Country Director. • Conduct market research and monitor relevant trends to identify potential opportunities and help determine which ones to pursue. • Maintain relationships with donors, local and international government entities, UN agencies, NGOs, private sector organizations, and implementing partners. • Maintain an updated pipeline of opportunities and support the development of partnerships that contribute to organizational priorities. Proposal Development, Writing & Knowledge Sharing • Manage the development of proposals, concept notes, expressions of interest, and related documents from initial review through final submission. • Coordinate technical, operational, and financial inputs with subject matter experts, program teams, Finance, Operations, and headquarters teams to develop clear, responsive, and feasible solutions aligned with Amideast s expertise and client needs. • Ensure proposals meet submission requirements through effective review processes, quality checks, internal approvals, and adherence to Amideast procedures. • Develop and maintain proposal tools, templates, and guidance materials, and provide staff with support and best practices to strengthen proposal writing and business development capacity. Organizational Contribution • Contribute to organizational discussions related to growth, funding priorities, and strategic initiatives. • Undertake additional responsibilities as assigned by the Country Director. QUALIFICATIONS AND SKILLS Required Education: Bachelor s degree in International Development, Education, International Relations, Business Administration, Communications, or a related field. Professional Experience: • Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming. • At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth. • Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies). Technical Skills • Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms. • Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design. • Familiarity with Amideast s technical areas, including education, workforce development, STEM, and youth programming. • Ability to conduct donor and market research and translate findings into effective proposal strategies. • Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs. • Ability to develop proposals and pitches for private sector companies. Communication & Interpersonal Skills • Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content. • Fluency in English required; proficiency in Arabic highly desirable. • Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners. Personal & Leadership Competencies • Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams. • Ability to work effectively under pressure while maintaining quality and attention to detail. WORK ENVIRONMENT The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis). • Computer (laptop) • Printer/Photocopier/Scanner/Fax </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in International Development, Education, International Relations, Business Administration, Communications, or a related field.</li><li>Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming.</li><li>At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth.</li><li>Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies).</li><li>Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms.</li><li>Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design.</li><li>Familiarity with Amideast's technical areas, including education, workforce development, STEM, and youth programming.</li><li>Ability to conduct donor and market research and translate findings into effective proposal strategies.</li><li>Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs.</li><li>Ability to develop proposals and pitches for private sector companies.</li><li>Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content.</li><li>Fluency in English required; proficiency in Arabic highly desirable.</li><li>Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners.</li><li>Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams.</li><li>Ability to work effectively under pressure while maintaining quality and attention to detail.</li></ul>
<p><h4>Job description:</h4>
<p>We are seeking a highly motivated and experienced Transformation Manager to join our Chief Strategy & Transformation Office. In this role, you will play a pivotal role in driving the successful execution of transformation initiatives, ensuring alignment with the organization's strategic vision, and fostering a culture of growth and innovation, while owning the impact of transformation initiatives on the business's profit & loss (P&L). Your responsibilities will also include developing and managing objectives and key results (OKRs) to measure the impact and success of transformation projects while embracing agile principles relevant to agile product and delivery management.</p>
<h4>Responsibilities:</h4>
<ul>
<li><strong>Spearhead strategic transformation:</strong> Orchestrate and execute strategic transformation initiatives, assuming full ownership of their success.</li>
<li><strong>Harness domain expertise:</strong> Leverage extensive line-of-business knowledge in retail, CIB, operations, and GRC to drive seamless implementation and adoption of strategic initiatives.</li>
<li><strong>Align transformation with strategic objectives:</strong> Ensure that transformation initiatives are seamlessly aligned with the organization's strategic objectives and long-term vision.</li>
<li><strong>Champion P&L ownership:</strong> Take ownership of the financial implications of transformation initiatives on the business's profit & loss (P&L), ensuring financial viability and alignment with business goals.</li>
<li><strong>Data-driven decisions:</strong> Work with data to drive informed decisions, partnering with data business partners and data stewards to ensure that transformation initiatives are data-driven and data-compliant.</li>
<li><strong>Deliver comprehensive reporting:</strong> Regularly prepare detailed reports and updates for senior management and governance committees, effectively communicating the status, progress, and achievements of transformation initiatives, including their financial impact on the P&L.</li>
<li><strong>Foster cross-functional collaboration:</strong> Collaborate effectively with diverse departments and stakeholders to ensure seamless and unified execution of transformation efforts.</li>
<li><strong>Navigate change with expertise:</strong> Devise and implement comprehensive change management strategies to facilitate smooth transitions during transformation projects.</li>
<li><strong>Optimize resource allocation:</strong> Effectively allocate and manage resources to support transformation initiatives and drive successful outcomes.</li>
<li><strong>Measure impact with robust KPIs:</strong> Establish key performance indicators (KPIs) and objectives and key results (OKRs) to accurately measure the success and impact of transformation projects.</li>
<li><strong>Embrace agile principles:</strong> Champion agile methodologies relevant to agile product management, including iterative development, customer-centricity, and continuous improvement.</li>
<li><strong>Monitor progress with vigilance:</strong> Continuously monitor the progress of transformation initiatives, proactively identifying and addressing potential issues as they arise.</li>
<li><strong>Mitigate risks proactively:</strong> Identify potential risks and challenges associated with transformation initiatives and develop effective mitigation strategies.</li>
<li><strong>Drive innovation:</strong> Collaborate closely with the Chief Strategy and Transformation Officer to identify innovative opportunities and develop strategies to drive innovation within the organization.</li>
<li><strong>Partner with EPMO:</strong> Collaborate with the Enterprise Project Management Office (EPMO) to streamline the execution of transformation initiatives.</li>
<li><strong>Execute strategic initiatives:</strong> Lead the execution of the organization's strategic initiatives, ensuring that transformation efforts align with the broader strategic goals.</li>
<li><strong>Embrace continuous improvement:</strong> Foster a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in business, management, or a related field. Master's degree is a plus.</li>
<li>At least 10 years of experience in managing large-scale transformation projects and change initiatives.</li>
<li>Proven domain expertise (retail or corporate investment banking).</li>
<li>Strong understanding of project management methodologies and best practices.</li>
<li>Exceptional leadership and communication skills.</li>
<li>Analytical and problem-solving capabilities.</li>
<li>Ability to adapt to fast-paced and dynamic environments.</li>
<li>Change management certification is advantageous.</li>
<li>Familiarity with financial and banking sector operations is a plus.</li>
</ul>
<h4>Preferred certifications:</h4>
<ul>
<li>Agile Product Owner (CSPO)</li>
<li>Project Management Professional (PMP)</li>
<li>Change Management Certification (e.g., Prosci, ADKAR)</li>
</ul></p><p></p>
<p><h4>Job description:</h4>
<p>We are seeking a highly motivated and experienced Transformation Manager to join our Chief Strategy & Transformation Office. In this role, you will play a pivotal role in driving the successful execution of transformation initiatives, ensuring alignment with the organization's strategic vision, and fostering a culture of growth and innovation, while owning the impact of transformation initiatives on the business's profit & loss (P&L). Your responsibilities will also include developing and managing objectives and key results (OKRs) to measure the impact and success of transformation projects while embracing agile principles relevant to agile product and delivery management.</p>
<h4>Responsibilities:</h4>
<ul>
<li><strong>Spearhead strategic transformation:</strong> Orchestrate and execute strategic transformation initiatives, assuming full ownership of their success.</li>
<li><strong>Harness domain expertise:</strong> Leverage extensive line-of-business knowledge in retail, CIB, operations, and GRC to drive seamless implementation and adoption of strategic initiatives.</li>
<li><strong>Align transformation with strategic objectives:</strong> Ensure that transformation initiatives are seamlessly aligned with the organization's strategic objectives and long-term vision.</li>
<li><strong>Champion P&L ownership:</strong> Take ownership of the financial implications of transformation initiatives on the business's profit & loss (P&L), ensuring financial viability and alignment with business goals.</li>
<li><strong>Data-driven decisions:</strong> Work with data to drive informed decisions, partnering with data business partners and data stewards to ensure that transformation initiatives are data-driven and data-compliant.</li>
<li><strong>Deliver comprehensive reporting:</strong> Regularly prepare detailed reports and updates for senior management and governance committees, effectively communicating the status, progress, and achievements of transformation initiatives, including their financial impact on the P&L.</li>
<li><strong>Foster cross-functional collaboration:</strong> Collaborate effectively with diverse departments and stakeholders to ensure seamless and unified execution of transformation efforts.</li>
<li><strong>Navigate change with expertise:</strong> Devise and implement comprehensive change management strategies to facilitate smooth transitions during transformation projects.</li>
<li><strong>Optimize resource allocation:</strong> Effectively allocate and manage resources to support transformation initiatives and drive successful outcomes.</li>
<li><strong>Measure impact with robust KPIs:</strong> Establish key performance indicators (KPIs) and objectives and key results (OKRs) to accurately measure the success and impact of transformation projects.</li>
<li><strong>Embrace agile principles:</strong> Champion agile methodologies relevant to agile product management, including iterative development, customer-centricity, and continuous improvement.</li>
<li><strong>Monitor progress with vigilance:</strong> Continuously monitor the progress of transformation initiatives, proactively identifying and addressing potential issues as they arise.</li>
<li><strong>Mitigate risks proactively:</strong> Identify potential risks and challenges associated with transformation initiatives and develop effective mitigation strategies.</li>
<li><strong>Drive innovation:</strong> Collaborate closely with the Chief Strategy and Transformation Officer to identify innovative opportunities and develop strategies to drive innovation within the organization.</li>
<li><strong>Partner with EPMO:</strong> Collaborate with the Enterprise Project Management Office (EPMO) to streamline the execution of transformation initiatives.</li>
<li><strong>Execute strategic initiatives:</strong> Lead the execution of the organization's strategic initiatives, ensuring that transformation efforts align with the broader strategic goals.</li>
<li><strong>Embrace continuous improvement:</strong> Foster a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in business, management, or a related field. Master's degree is a plus.</li>
<li>At least 10 years of experience in managing large-scale transformation projects and change initiatives.</li>
<li>Proven domain expertise (retail or corporate investment banking).</li>
<li>Strong understanding of project management methodologies and best practices.</li>
<li>Exceptional leadership and communication skills.</li>
<li>Analytical and problem-solving capabilities.</li>
<li>Ability to adapt to fast-paced and dynamic environments.</li>
<li>Change management certification is advantageous.</li>
<li>Familiarity with financial and banking sector operations is a plus.</li>
</ul>
<h4>Preferred certifications:</h4>
<ul>
<li>Agile Product Owner (CSPO)</li>
<li>Project Management Professional (PMP)</li>
<li>Change Management Certification (e.g., Prosci, ADKAR)</li>
</ul></p><p></p>
<p><strong>Job Title:</strong>Manager: Resource Mobilisation and Partnerships <strong>Job Family:</strong>Resource Moblisation Department Business Development <strong>Unit/Team:</strong>CD Unit <strong>Grade and Salary:</strong>E: Manager <strong>Contract Type:</strong>Fixed Term :1 Year, renewable <strong>Location:</strong>Amman (Jordanian Nationality) <strong>Budget Holder:</strong>No Reports to: ***(incl matrix reporting)***Director ActionAid Arab Regional Office <strong>Direct Reports :</strong>None currently Functional and Technical Reporting: Regional Partnerships Development Advisor (Asia) This role require travel Yes within Arab Region and occasional global travel. Role Overview: This is a middle management role responsible for providing strategic leadership across resource mobilisation, donor engagement and partnership development across Syria, Jordan, Lebanon and Tunisia. The position will strengthen ActionAid Arab Regional Office's (AARO) ability to articulate contemporary development and humanitarian priorities, as outlined in the ActionAid Arab Regional Strategy and emerging regional trends, to a wide range of external stakeholders. The postholder will lead efforts to mobilise resources from a diverse portfolio of donors, including institutional donors, trusts and foundations, and high-net-worth individuals (HNWIs). Working closely with the Regional Director, Country Directors and relevant colleagues across the region, the role will develop and implement strategic donor engagement and resource mobilisation plans that leverage ActionAid's expertise in advancing women's rights, youth leadership, humanitarian response, conflict transformation and resilience. The role will work collaboratively with ActionAid International's Business Development and Partnerships as well as funding affiliate teams to identify, develop and pursue new funding opportunities, innovative fundraising approaches and strategic partnerships. As a senior representative of AARO, the postholder will engage with donors, partners and strategic investment initiatives, contributing to the federation's ambitions to diversify income, strengthen financial sustainability, and promote learning and good practice across ActionAid and the wider sector. Areas of Responsibilities Key Activities Resource Mobilisation Strategy Development and Leadership • Lead the development, implementation and periodic review of AARO's Resource Mobilisation Strategy, ensuring alignment with the ActionAid Arab Regional Strategy, ActionAid International Strategy, and regional priorities. • Provide strategic advice to the Director of ActionAid Arab Region and Senior Management Team on resource mobilisation, partnership development and emerging funding opportunities to strengthen the long-term financial sustainability of AARO. • Analyse regional and global donor trends, geopolitical developments, humanitarian and development priorities, and funding landscapes to inform strategic decision-making and organisational positioning. • Ensure resource mobilisation priorities are integrated into regional planning processes and aligned with programme priorities and organisational objectives. • Lead the development and regular review of strategic fundraising targets, performance indicators and resource mobilisation priorities, providing analysis and recommendations to senior management. • Promote a culture of strategic fundraising across AARO by strengthening organisational understanding of donor priorities, funding trends and resource mobilisation opportunities. Business Development and Opportunity Management • Lead the development and implementation of a systematic business development process to identify, assess and prioritise funding opportunities aligned with AARO's strategic priorities. • Establish and maintain a comprehensive business development pipeline, including a regularly updated database of existing and prospective funding opportunities across institutional donors, trusts and foundations, private philanthropy and other relevant funding sources. • Develop and maintain a comprehensive database of existing and prospective donor relationships, strategic partners, consortium members and other relevant external stakeholders to support proactive business development and partnership building. • Lead ongoing donor intelligence by monitoring donor strategies, funding priorities, eligibility criteria, regional trends and emerging opportunities to inform business development and organisational positioning. • Develop, implement and maintain an effective donor engagement tracking system to record donor interactions, relationship management activities, partnership opportunities and follow-up actions across the region. Donor Engagement, Cultivation and Strategic Partnerships • Develop, strengthen and maintain strategic relationships with institutional donors, trusts and foundations, funding affiliates, consortium partners and other key stakeholders to advance AARO's resource mobilisation objectives. • Represent AARO in donor, partner and consortium meetings, proactively positioning the organisation and identifying opportunities for strategic collaboration. • Develop and implement donor engagement plans that strengthen relationships, increase visibility and position AARO for future funding opportunities. • Lead, or support as delegated, the cultivation and strategic engagement of Gulf-based donors and philanthropic partners, identifying opportunities to strengthen relationships, expand partnerships and grow sustainable funding from the region. • Maintain regular and proactive communication with donors, funding affiliates, consortium partners and the Regional Partnerships Development Advisor by sharing funding intelligence, programme updates, success stories and strategic information that supports donor engagement and organisational positioning. • Identify, cultivate and coordinate strategic partnerships and consortium opportunities that strengthen AARO's competitiveness and expand its funding portfolio. Bid Development and Quality Assurance • Lead and coordinate the development of high-quality, competitive concept notes, proposals and expressions of interest, ensuring alignment with ActionAid's strategic priorities and donor requirements. • Coordinate proposal development processes across technical, programme, finance and support teams, ensuring timely contributions, clear accountability and adherence to submission deadlines. • Facilitate project design and proposal development workshops to support the development of evidence-based, high-quality programme designs, logical frameworks and budgets. </p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education and Qualifications</strong><br>Graduate Degree Essential</p><p><strong>Experience</strong><br>• Minimum of 5 years' progressively responsible experience in programme Design, resource mobilisation, business development or fundraising within the international development and/or humanitarian sector of which at least 1-2 years should be in a functional / Technical Fund Raising / Donor Engagement role.<br>• Demonstrated experience in developing successful funding proposals and concept notes for institutional donors, trusts and foundations, multilateral agencies and other strategic funding partners.<br>• Proven experience in identifying, cultivating and managing donor relationships, partnerships and business development opportunities.<br>• Experience in coordinating multi-disciplinary proposal development processes and working collaboratively across programme, finance and support functions.<br>• Experience in developing and implementing resource mobilisation strategies, donor engagement plans or business development initiatives.<br>• Experience working with donor compliance requirements, grant management processes and contract management systems is desirable.</p><p><strong>Essential Knowledge</strong><br>• Sound knowledge of the regional and global funding landscape, including trends, opportunities and challenges affecting resource mobilisation within the development and humanitarian sectors. Knowledge and working experience with Gulf donors a plus.<br>• Strong understanding of the donor landscape, including institutional donors, funding affiliates, trusts and foundations, private philanthropy, consortium partners and other key stakeholders relevant to the Arab region.<br>• Significant knowledge of contemporary development, humanitarian and geopolitical issues affecting the Arab region and their implications for programming and resource mobilisation.<br>• Strong understanding of donor compliance requirements, grant management principles and risk management frameworks applicable to high-risk operating environments, including Financial Action Task Force (FATF) standards.<br>• Knowledge of due diligence requirements, partner risk assessments and compliance obligations associated with managing grants in high-risk and fragile contexts.</p><p><strong>Essential skills</strong><br>• Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and persuasively to diverse audiences.<br>• Strong presentation, facilitation and influencing skills, with the ability to represent the organisation effectively to donors, partners and senior stakeholders.<br>• Excellent proposal writing, editing and report writing skills, with the ability to produce high-quality donor-facing communications and fundraising materials.<br>• Strong interpersonal and relationship management skills, with the ability to build effective working relationships and collaborate across all levels of the organisation and with external partners.<br>• Strong planning, organisational and coordination skills, with the ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.</p><p><strong>Language requirements</strong><br>• Strong Communication Skills in English and Arabic</p><p>Typical People Management Responsibility Approximate number of people managed in total NA Matrix Manager (projects/dotted line) No Team Leader No Grandfather- manager of Team Leaders/Managers No What is the global remit? Operates in: Own country • Any country within ActionAid s Arab regional Office remit. • Only Nationals with Right to work in the country of Operation will be shortlisted Geographic Region Yes Multiple Geographic Regions No Remit covers all ActionAid countries Yes (Only in Countries Under ActionAid Arab Regional Office remit) Financial (limits/mandates) within the Budget in concurrence with the Line Manager. Direct departmental budget: No Organisation-wide expenditure No This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs. It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation s values and code of conduct. Staff are also committed to: • Leading Innovation and Change Establish a culture of excellence in respective team that values experimentation and continuous improvement • Feminist Leadership : Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power) • AAI Values Practice: Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility • Promoting a healthy and safe working environment: ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a zero-tolerance policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Job Title: </strong>Senior Program Manager, Jordan</span> <span><strong>Reports to:</strong> Head of Programming, JWBG/Jordan</span> <br> <span><strong>Department:</strong> Global Programs</span> <span><strong>Salary Grade: </strong>11</span> <br> <p><span><strong>Job Summary</strong></span></p><br><p>As the CRS programming lead for Jordan, you will manage and provide will provide strategic direction, leadership, and management of the Jordan country office portfolio to ensure the establishment and successful implementation of high-quality CRS and partner programming serving the poor and vulnerable. In addition to your program quality and management capacities, your partnership and representation skills will help to ensure strong CRS coordination in Jordan. Your leadership, management and knowledge will ensure that the Jordan Country Office delivers high-quality programming and continuously works towards improving the impact of its programming. As a Senior Manager you will proactively work with Senior Management Team (SMT) members to manage security and mitigate security risks and, as time allows, you will provide programming backstop for the CRS response in JWBG.</p><br><p><span><strong>Roles and Key Responsibilities</strong></span></p><br><ul> <li>In collaboration with the Deputy Country Representative (DCR) for JWBG, and lead for Jordan programming, provide strategic direction for the design of the country office strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities.</li> <li>Lead and/or support local partners in high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities across various projects from different sectors<span> to ensure integration of program interventions and efficiency in implementation.</span></li> <li>In coordination with regional and JWBG colleagues, cultivate effective donor relationships, enabling lead generation and identifying strategic growth opportunities. Also, oversee the business development cycle to ensure quality proposals per agency and donor standards. </li> <li>Support representation efforts in the Middle East regional hub and pursue appropriate growth of programs.</li> <li>Provide accompaniment to CRS’ key local partner, Caritas Jordan, overseeing the identification, assessment and strengthening of partnerships relevant to CRS Jordan and the appropriate application of partnership concepts, tools and approaches. </li> <li>Ensure technical assistance and capacity strengthening for partner and/or CRS project teams in project management standards and related MEAL, business development and operational activities. Identify training opportunities, develop training curriculums, and deliver trainings to partner staff and CRS team members.</li> <li>Lead the development of program learning - identify opportunities for learning, research and publications in Jordan and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency's knowledge management agenda. Ensure integration of innovations and best practices.</li> <li>Ensure excellent communication and coordination with JWBG operations and program teams, to ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources. </li> <li>Champion safeguarding and support quality implementation of CRS safeguarding policy and principles. </li> <li>Support JWBG with programming leadership coverage when available/appropriate, including occasionally in Gaza.</li></ul><br><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.</p><br><p>CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.</p><br><p>CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.</p><br><p>CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><br><p><i>Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. </i></p><br><p>CRS is an Equal Opportunity Employer.</p><br> <br> </div>