Program Officer Jobs in Jordan

<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for&nbsp;a <strong>Trainer</strong><strong> at</strong> the <strong>Learning &amp; Development Department</strong><strong> in Amman, Jordan.</strong></p> <p>The Trainer 3 is an active member of the Regional Learning Unit -LRU- and contributes to meeting its objectives.&nbsp; S/he leads and/or co-facilitates ICRC LnD learning programmes/courses. These can be: a) Global onboarding LnD programmes such as Working at the ICRC -WICRC-, Staff Integration Programme -SIP- or Security Awareness and Field Experience -SAFE-; b) Leadership and Management programmes such as Leadership and Management Stepping Stones -LMSS-, Humanitarian Leadership and Management School -HLMS- or other L&amp;M courses designed for junior Managers; c) <em>Ad hoc</em> courses delivered by the Regional Unit to cover specific needs of a given delegation or at a regional level.&nbsp;</p> <p>The trainer actively supports and assists participants in continuing their learning process through reflective practice and in rooting adapted behaviours within their working environment. S/He promotes adult learning practices among the LnD professionals in the AoR. S/He also contributes to the ongoing design, evolution, monitoring and evaluation of those programmes as well as the design and delivery of new or revised programmes in collaboration with the global or regional LnD team.</p> <p>Trainer 3 has a regional and supra-regional remit. Requires travelling.</p> <p><strong><u>GENERAL DUTIES</u></strong></p> <ul> <li>Carries out learning activities/projects according to general direction. Requires very good collaboration skills and willingness and ability to work in a team. Is self-activating, self-directed and works independently with little supervision. Able to deliver field-oriented products.&nbsp; Able to handle big groups of experienced participants.</li> <li>Prepared to use non-standard approaches to resolving issues and solving problems. Suggests improvements, proposes solutions and is able to implement them. Seeks opportunities for innovation.</li> <li>Prepared and motivated to develop knowledge and skills in adult education and/or leadership training through formal development programs.</li> <li>Be aware of LnD’s policies, objectives and activities at the regional level.</li> <li>Be aware of and contribute to the main goals and priorities of the ICRC regions covered.&nbsp;</li> <li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li> <li>Understands and adheres to the ICRC Code of Conduct</li> <li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li> <li>Respects and observes staff regulations and security rules at all times.</li> <li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image</li> <li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li> <li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC.</li> <li>Takes responsibility for his/her professional learning and development</li> <li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li> </ul> <p><strong><u>RELATIONSHIPS</u></strong></p> <ul> <li>Internally, Interacts with all ICRC LnD team, uses their expertise and solicits their support. When necessary interacts with the delegation focal points for learning and development, HR managers, resource persons and learning programme participants.</li> <li>Externally, interacts with learning and development service providers as well as external resource persons.</li> </ul> <p><strong><u>SCOPE</u></strong></p> <ul> <li>Geographical: global</li> <li>Contributes to formulating regional and global priorities and strategies for learning and development.</li> <li>Contributes to innovation and strategic feedback on global learning priorities.</li> </ul> <p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p> <ul> <li>Facilitate, co-facilitate or lead LnD courses.</li> <li>Contributes to designing, developing, implementing and evaluating learning and development of new or revised LnD programs and coordinates with the global level.</li> <li>Contribute to leveraging the collective knowledge of the LnD and L&amp;M communities of practice for enhancing peer learning and integrating the lessons learnt into practice.</li> <li>Supervises the administrative and logistical organization of their learning and development programmes as well as other ad hoc courses and carries out related reporting.</li> <li>Supports the ongoing evolution of learning modules, ensuring that their content is in line with the ICRC’s strategic direction and the People Management Strategy.</li> <li>Technically manages, trains and coaches trainers, training relays and administrative staff working on their programmes.</li> <li>Contributes to or leads the delivery of the learning modules during the distance, face-to-face and work-based learning phases and supports individuals’ learning processes within the respective programmes as required; provides coaching and support, especially during the distance learning and work-based learning phases.</li> <li>Ensure that LHLnD courses are always offered in full confidentiality (a safe space for the participants).&nbsp; The facilitators will always respect the discretion and confidentiality of the learning process (and outcomes) for participants.&nbsp; At the same time, s/he ensures that critical information that could be relevant and provide added value to the institution is shared confidentially with specific people during or after the courses.</li> <li>S/he can be appointed as a regional focal point for one or more specific programs (SIP/SAFE/WICRC) or any of the L&amp;M courses needed and represents the Unit in its global coordination meetings, discussions, planning, follow-up, etc. and leads the internal discussions for the Unit’s contributions to the monitoring and evaluation of the program.</li> <li>Can act as global coordinator for specific programmes, managing the worldwide delivery.</li> <li>May manage Trainer 1 and 2 or a team of trainers.</li> <li>Contributes to learning needs analysis for individuals, units, teams or delegations.</li> <li>Provides inputs for the unit’s annual planning by contributing to the formulation of regional priorities and strategies for learning and development.</li> <li>Share significant learning outcomes (and/or process) and lessons learnt with other LnD team members.&nbsp;</li> <li>Actively contribute to the development of a facilitators’ community of practice.</li> <li>When responsibilities for the facilitation, co-facilitation or other tasks related to the L&amp;M programmes, in the respective LRU or at the global level, are assigned to her/him, the time dedicated to those duties is defined by the Head of the Unit and is regularly reviewed jointly with her/his line and functional managers.</li> </ul> <p><strong><u>EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED</u></strong></p> <ul> <li>Masters’ degree or equivalent.</li> <li>Training qualification required.</li> <li>Minimum of 12 years of relevant experience in training design and delivery (or 10 years of experience with the ICRC or within the humanitarian sector in multiple contexts)</li> <li>Management expertise very strong asset.</li> <li>Experience in management and leadership training is also a very strong asset.</li> <li>Strong and proven competence in training design and delivery (needs analysis, pedagogical design, course facilitation, monitoring and evaluation).</li> <li>Strong communication skills. And a strong ability to handle big groups of diverse adult learning participants</li> <li>Ability to share best practices, receiving and giving open feedback</li> <li>Ability to establish a conducive environment in training and training related activities.</li> <li>Excellent written and spoken communication skills in English and Arabic. (Other language skills, such as French, Spanish, Russian are assets)</li> <li>Programme management certification an asset</li> <li>Computer proficiency.</li> </ul> <p>&nbsp;Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p> <p>Please note that:</p> <ul> <li>Submission deadline for applicants: <strong>July 17th, 2026,</strong> the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before <strong>July 17th, 2026</strong></li> <li>The position will be filled once we find the right candidate.</li> <li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li> <li>Only applications with a resume in English will be considered.</li> <li>Salary range between 2,716 – 3,138 Jordanian Dinar.</li> </ul> <p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p> <p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants</strong>. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p> <p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION DEADLINE: 1st-Jul-2026 CONTRACT DURATION: Until end of December 2026, with the possibility of renewal based on the performance evaluation and the availability of funds.</p><p><strong>Organizational Context</strong> The Jesuit Refugee Service (JRS) is a ministry of the Society of Jesus, acting as an international non-governmental organization with a mission to accompany, serve, and advocate for the rights of refugees and forcibly displaced people. The organization was founded in 1980 and has a presence in 58 countries. JRS undertakes services at national levels with global support through its Virtual Global Office. The style of JRS service is human and spiritual, working in situations of greatest need, seeking the long-term well-being of refugees and displaced people while not neglecting their immediate or urgent needs. The main services provided are in the field of Reconciliation, Mental Health and Psychosocial Support, Education, Livelihoods, and Advocacy. Currently, about 1 million individuals are directly served by JRS projects. Since 2008, JRS Jordan has served the most marginalised and often overlooked forcibly displaced communities in Amman JRS now runs project and activities that favor social inclusion, intercultural dialogue, community-building, psycho-social well-being, peacebuilding, empowerment, and self-reliance. JRS strives to create spaces where everyone feels included, accepted, and respected.</p><p><strong>Operational Context</strong> The Administrative Assistant supports the day-to-day administrative and logistical functioning of the JRS Jordan Country Office under the direct supervision of the Administration and Liaison Officer. The role provides essential operational support across office management, procurement execution, cash administration, and activity logistics ensuring that the country office and its programme activities are properly resourced and running smoothly. The role works in close coordination with the Project Coordinator and Project Assistant on activity-level logistics, and with the Finance Officer on petty cash and expense documentation.</p><p><strong>Main Responsibilities and tasks of the Position</strong></p><p><strong>Office Administration and Support</strong></p><ul><li>Manages the day-to-day administrative functioning of the country office, including filing, correspondence, rental, document management, and office supplies inventory.</li><li>Maintains organised and up-to-date records of office assets, equipment, and consumables; flags replenishment needs to the Admin and Liaison Officer in a timely manner.</li><li>Supports the Admin and Liaison Officer in coordinating office maintenance, cleaning, and facility-related requests.</li><li>Receives and routes incoming correspondence, deliveries, and visitor requests; ensures proper documentation of all incoming and outgoing communications.</li><li>Welcomes visitors and manages incoming calls, directing both to the appropriate staff or department.</li></ul><p><strong>Procurement Support</strong></p><ul><li>Executes small and routine purchases for office operations and programme activities within approved thresholds and in line with JRS procurement procedures; submits all receipts and supporting documentation to the Admin and Liaison Officer and Finance Officer.</li><li>Obtains quotations up to the agreed threshold and supports the Admin and Liaison Officer in the preparation of purchase requests when needed.</li><li>Coordinates the delivery of purchased items to the relevant activity location or office space; confirms receipt and condition with the requesting unit.</li><li>Maintains an organised record of purchases, receipts, and procurement documentation; supports audit readiness for all transactions within scope.</li></ul><p><strong>Cash Administration</strong></p><ul><li>Manages the office petty cash box under the oversight of the Finance Officer.</li><li>Ensures accurate documentation of all cash transactions in line with JRS finance procedures.</li><li>Prepares cash disbursement requests and expense claims with complete supporting documentation; submits for Finance Officer approval prior to disbursement.</li><li>Conducts regular petty cash reconciliations and reports balances to the Finance Officer as required.</li></ul><p><strong>Activity Logistics Coordination</strong></p><ul><li>Coordinates the logistical arrangements for programme activities as directed by the Admin and Liaison Officer and Project Coordinator: venue booking and setup, transport scheduling, material preparation, and refreshment procurement.</li><li>Liaises with bus drivers and transport providers; shares participant movement schedules and ensures transport arrangements are confirmed in advance of each activity.</li><li>Confirms with venues that spaces are ready, equipped, and available; reports any gaps or issues to the Admin and Liaison Officer or Project Coordinator.</li><li>Supports the Project Assistant in the field during activity openings and closings when logistics require additional coordination on the ground.</li></ul><p><strong>Vehicle and Fleet Support</strong></p><ul><li>Coordinates vehicle scheduling and use requests in line with country office procedures; maintains the vehicle booking log and ensures requests are submitted with sufficient lead time.</li><li>Follows up on vehicle maintenance needs, fuel records, and logbook completion; reports any issues to the Admin and Liaison Officer.</li></ul><p><strong>Other Duties</strong></p><ul><li>Attends internal team meetings and contributes administrative updates as requested.</li><li>Performs other tasks as directed by the Admin and Liaison Officer within the scope of the role.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree or diploma in Business Administration, Office Management, or a related field; equivalent practical experience will be considered.</li><li>Minimum one to two years of experience in an administrative, logistics, or operations support role; experience in an NGO or humanitarian context is an asset.</li><li>Strong organisational skills; ability to manage multiple tasks, track details accurately, and follow through without close supervision.</li><li>Strong communication and interpersonal skills; ability to engage participants, community members, and colleagues with professionalism and sensitivity.</li><li>Understanding of safeguarding, protection principles, and confidentiality in a humanitarian context.</li><li>Proficiency in Microsoft Office (Excel, Word); experience with project management or reporting tools is an asset.</li><li>Fluency in English and Arabic.</li><li>Willingness to be present in the field during activities, including occasional weekends during implementation peaks.</li></ul><p><strong>Core Values and Ethics</strong></p><ul><li>Commitment to JRS s mission, vision and values.</li><li>Ability to convey with enthusiasm JRS s role in accompanying and serving refugees and forcibly displaced people and to advocate for their right to protection and a life in dignity.</li><li>Trustworthy and good listener.</li><li>High sense of discretion in dealing with confidential matters at all times.</li><li>High integrity and honesty; ability to deal tactfully and discreetly with people, situations and information.</li><li>Acceptance of diversity and inclusion as core values.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong> </strong> <strong>Location:</strong> Amman, Jordan</p> <p> <strong>Job Type:</strong> Full-time</p> <p> <strong> </strong> </p> <p> <strong>Description:</strong> </p> <p> <strong> </strong> </p> <p>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p> <p> </p> <p>If you want to be part of a team that cares about impact, this is the place for you.</p> <p> </p> <p> <strong>Key Responsibilities:</strong> </p> <p> <strong> </strong> </p> <p>1. Portfolio &amp; Governance Support</p> <p> </p> <ul> <li>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</li> <li>Ensure adherence to PMO governance frameworks, policies, and standards.</li> <li>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</li> <li>Maintain and continuously enhance PMO processes, templates, and tools.</li> </ul> <p> </p> <p>2. Project Oversight &amp; Delivery Assurance</p> <p> </p> <ul> <li>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</li> <li>Conduct periodic project health checks and governance audits.</li> <li>Identify risks and issues proactively and escalate with mitigation recommendations.</li> </ul> <p> </p> <p>3. Reporting &amp; Executive Insights</p> <p> </p> <ul> <li>Develop and maintain portfolio dashboards and executive-level reports.</li> <li>Consolidate project updates into clear, actionable insights for leadership.</li> <li>Prepare reports and presentations for steering committees and executive meetings.</li> </ul> <p> </p> <p>4. Resource &amp; Capacity Management</p> <p> </p> <ul> <li>Support resource planning and allocation across projects and programs.</li> <li>Monitor resource utilization and highlight over- or under-allocation risks.</li> <li>Collaborate with functional managers to ensure optimal workforce capacity.</li> </ul> <p> </p> <p>5. Financial Tracking &amp; Benefits Realization</p> <p> </p> <ul> <li>Monitor project budgets, forecasts, and actual expenditures.</li> <li>Ensure financial governance, accuracy, and cost control discipline.</li> <li>Track and report benefits realization against approved business cases.</li> </ul> <p> </p> <p>6. Risk, Issue &amp; Dependency Management</p> <p> </p> <ul> <li>Maintain centralized portfolio-level risk and issue registers.</li> <li>Identify and manage inter-project dependencies.</li> <li>Ensure timely escalation and resolution of critical risks and issues.</li> </ul> <p> </p> <p>7. Tools, Systems &amp; Data Management</p> <p> </p> <ul> <li>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</li> <li>Ensure data accuracy, consistency, and integrity across systems.</li> <li>Promote adoption of PMO tools and best practices through training and support.</li> </ul> <p> </p> <p>8. Continuous Improvement &amp; PMO Maturity</p> <p> </p> <ul> <li>Identify opportunities to improve PMO efficiency and maturity.</li> <li>Benchmark against industry best practices and implement enhancements.</li> <li>Support audits, assessments, and maturity evaluations.</li> </ul> <p> </p> <p>9. Mentoring &amp; Capability Building</p> <p> </p> <ul> <li>Mentor and guide junior Project Managers and PMO team members.</li> <li>Support training initiatives and knowledge-sharing programs.</li> <li>Contribute to fostering a high-performance and collaborative PMO culture.</li> </ul> <p> </p> <p> <strong>Qualifications:</strong> </p> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p> <ul> <li>Bachelor s degree in Business Administration, Project Management, IT, or a related field.</li> <li>Minimum 5 8 years of experience in PMO, project/program management, or portfolio management.</li> <li>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</li> <li>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</li> <li>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</li> </ul> <p> </p> <p> <strong>Skills:</strong> </p> <ul> <li>Strong analytical and problem-solving skills.</li> <li>Excellent reporting and data visualization capabilities.</li> <li>Effective stakeholder management and communication skills.</li> <li>High attention to detail and organizational skills.</li> <li>Ability to work in a fast-paced, multi-project environment.</li> <li>Mentoring capabilities.</li></ul></div></section>

<p>The Project Assistant supports the day-to-day implementation of JRS Jordan programme activities under the direct supervision of the Project Coordinator. The role is responsible for the operational execution of activities: participant communication and follow-up, attendance tracking, data entry into programme tools, and on-the-ground coordination during sessions and events.</p><p>Main Responsibilities and tasks of the Position</p><p>Participant Registration and Communication</p><ul><li>Receives participant lists and eligibility criteria from the Project Coordinator; follows up with selected participants to confirm attendance, share activity details, and address queries.</li><li>Sets up and manages communication channels (e.g. WhatsApp groups) for each activity cohort; ensures participants are informed of any changes to scheduling or logistics.</li><li>Maintains up-to-date attendance sheets and registration records for all activities; flags attendance issues or drop-out patterns to the Project Coordinator.</li><li>Coordinates with the Admin Assistant on transportation arrangements of programme participants.</li></ul><p>Activity Support and Field Presence</p><ul><li>Is present at activity openings and closings to manage space setup, supervise participant arrival and departure, and ensure orderly and safe transitions.</li><li>Supports facilitators, trainers, and the Project Coordinator during sessions as needed; assists with the preparation and distribution of activity materials.</li><li>Monitors the practical flow of activities on the ground; escalates any operational issues, welfare concerns, or incidents to the Project Coordinator promptly.</li><li>Applies basic people-centred awareness when working with participants, particularly children and youth; refers any wellbeing or protection concerns to the Project Coordinator or MHPSS and Referrals Assistant without delay.</li><li>Assists in preparing consultant/facilitator scopes of work, collects required recruitment documents, and coordinates initial scheduling and orientation.</li><li>Tracks consultant deliverables, reviews timesheets/attendance logs, and processes payment requests upon successful completion of training sessions.</li></ul><p>Data Entry and Programme Records</p><ul><li>Enters participant and activity data into the designated programme tools and trackers accurately and in a timely manner following each session.</li><li>Maintains organised and updated records of programme participants information, session attendance, and activity outcomes as defined by the Project Coordinator.</li><li>Supports the Project Coordinator in preparing activity summaries and data inputs for reporting purposes.</li><li>Ensures all records are handled with confidentiality and in line with JRS data protection standards.</li></ul><p>Logistics Coordination</p><ul><li>Coordinates with the Admin and Liaison Officer to arrange venue setup, material availability, and participant transport in line with the activity schedule set by the Project Coordinator.</li><li>Requests purchases of small activity supplies (stationery, refreshments, printed materials) following the procurement process and within delegated thresholds; submits receipts and purchase records to the Admin and Liaison Officer.</li><li>Confirms with venues in advance that spaces are ready and requirements are in place; reports any gaps to the Project Coordinator.</li></ul><p>Reporting and Administrative Support</p><ul><li>Attends internal team meetings and activity planning sessions; contributes operational updates as requested by the Project Coordinator.</li><li>Maintains a simple activity log capturing key dates, participant numbers, and any implementation notes; shares with the Project Coordinator on an agreed schedule.</li><li>Supports the Project Coordinator in preparing inputs for MEAL and donor reporting by providing accurate field-level information.</li><li>Forecast and tracks project expenses, manages petty cash, and prepares payment requests in line with financial guidelines.</li><li>Systematically archives physical and digital project records, ensuring compliance with data protection standards.</li><li>Drafts meeting minutes when needed, compiles weekly activity updates, and helps in report field data of the project for reporting purposes.</li></ul><p>Other Duties</p><p>Perform other relevant tasks as requested by the Project Coordinator in line with program needs.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in International Relations, Social Science, or another relevant discipline. An advanced degree is an asset.</li><li>Minimum 2 to 3 years of relevant work experience as a Project Assistant in an INGO or humanitarian sector.</li><li>Demonstrated ability to work directly with programme participants, including children and youth, in a community or programme context.</li><li>Strong organisational skills; ability to manage multiple tasks, track details accurately, and follow through without close supervision.</li><li>Strong communication and interpersonal skills; ability to engage participants, community members, and colleagues with professionalism and sensitivity.</li><li>Understanding of safeguarding, protection principles, and confidentiality in a humanitarian context.</li><li>Proficiency in Microsoft Office (Excel, Word); experience with project management or reporting tools is an asset.</li><li>Fluency in English and Arabic.</li><li>Willingness to be present in the field during activities, including occasional weekends during implementation peaks.</li><li>Commitment to JRS s mission, vision and values.</li><li>Ability to convey with enthusiasm JRS s role in accompanying and serving refugees and forcibly displaced people and to advocate for their right to protection and a life in dignity.</li><li>Trustworthy and good listener.</li><li>High sense of discretion in dealing with confidential matters at all times.</li><li>High integrity and honesty; ability to deal tactfully and discreetly with people, situations and information.</li><li>Acceptance of diversity and inclusion as core values.</li></ul>

<p>The Project Assistant supports the day-to-day implementation of JRS Jordan programme activities under the direct supervision of the Project Coordinator. The role is responsible for the operational execution of activities: participant communication and follow-up, attendance tracking, data entry into programme tools, and on-the-ground coordination during sessions and events.</p><p><strong>Main Responsibilities and tasks of the Position</strong></p><p><strong>Participant Registration and Communication</strong></p><ul><li>Receives participant lists and eligibility criteria from the Project Coordinator; follows up with selected participants to confirm attendance, share activity details, and address queries.</li><li>Sets up and manages communication channels (e.g. WhatsApp groups) for each activity cohort; ensures participants are informed of any changes to scheduling or logistics.</li><li>Maintains up-to-date attendance sheets and registration records for all activities; flags attendance issues or drop-out patterns to the Project Coordinator.</li><li>Coordinates with the Admin Assistant on transportation arrangements of programme participants.</li></ul><p><strong>Activity Support and Field Presence</strong></p><ul><li>Is present at activity openings and closings to manage space setup, supervise participant arrival and departure, and ensure orderly and safe transitions.</li><li>Supports facilitators, trainers, and the Project Coordinator during sessions as needed; assists with the preparation and distribution of activity materials.</li><li>Monitors the practical flow of activities on the ground; escalates any operational issues, welfare concerns, or incidents to the Project Coordinator promptly.</li><li>Applies basic people-centred awareness when working with participants, particularly children and youth; refers any wellbeing or protection concerns to the Project Coordinator or MHPSS and Referrals Assistant without delay.</li><li>Assists in preparing consultant/facilitator scopes of work, collects required recruitment documents, and coordinates initial scheduling and orientation.</li><li>Tracks consultant deliverables, reviews timesheets/attendance logs, and processes payment requests upon successful completion of training sessions.</li></ul><p><strong>Data Entry and Programme Records</strong></p><ul><li>Enters participant and activity data into the designated programme tools and trackers accurately and in a timely manner following each session.</li><li>Maintains organised and updated records of programme participants information, session attendance, and activity outcomes as defined by the Project Coordinator.</li><li>Supports the Project Coordinator in preparing activity summaries and data inputs for reporting purposes.</li><li>Ensures all records are handled with confidentiality and in line with JRS data protection standards.</li></ul><p><strong>Logistics Coordination</strong></p><ul><li>Coordinates with the Admin and Liaison Officer to arrange venue setup, material availability, and participant transport in line with the activity schedule set by the Project Coordinator.</li><li>Requests purchases of small activity supplies (stationery, refreshments, printed materials) following the procurement process and within delegated thresholds; submits receipts and purchase records to the Admin and Liaison Officer.</li><li>Confirms with venues in advance that spaces are ready and requirements are in place; reports any gaps to the Project Coordinator.</li></ul><p><strong>Reporting and Administrative Support</strong></p><ul><li>Attends internal team meetings and activity planning sessions; contributes operational updates as requested by the Project Coordinator.</li><li>Maintains a simple activity log capturing key dates, participant numbers, and any implementation notes; shares with the Project Coordinator on an agreed schedule.</li><li>Supports the Project Coordinator in preparing inputs for MEAL and donor reporting by providing accurate field-level information.</li><li>Forecast and tracks project expenses, manages petty cash, and prepares payment requests in line with financial guidelines.</li><li>Systematically archives physical and digital project records, ensuring compliance with data protection standards.</li><li>Drafts meeting minutes when needed, compiles weekly activity updates, and helps in report field data of the project for reporting purposes.</li></ul><p><strong>Other Duties</strong></p><p>Perform other relevant tasks as requested by the Project Coordinator in line with program needs.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in International Relations, Social Science, or another relevant discipline. An advanced degree is an asset.</li><li>Minimum 2 to 3 years of relevant work experience as a Project Assistant in an INGO or humanitarian sector.</li><li>Demonstrated ability to work directly with programme participants, including children and youth, in a community or programme context.</li><li>Strong organisational skills; ability to manage multiple tasks, track details accurately, and follow through without close supervision.</li><li>Strong communication and interpersonal skills; ability to engage participants, community members, and colleagues with professionalism and sensitivity.</li><li>Understanding of safeguarding, protection principles, and confidentiality in a humanitarian context.</li><li>Proficiency in Microsoft Office (Excel, Word); experience with project management or reporting tools is an asset.</li><li>Fluency in English and Arabic.</li><li>Willingness to be present in the field during activities, including occasional weekends during implementation peaks.</li><li>Commitment to JRS s mission, vision and values.</li><li>Ability to convey with enthusiasm JRS s role in accompanying and serving refugees and forcibly displaced people and to advocate for their right to protection and a life in dignity.</li><li>Trustworthy and good listener.</li><li>High sense of discretion in dealing with confidential matters at all times.</li><li>High integrity and honesty; ability to deal tactfully and discreetly with people, situations and information.</li><li>Acceptance of diversity and inclusion as core values.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>Career Level:</strong> Junior to Middle (Administrative) / Middle to Senior (Executive)</p></li><li><p><strong>Location: Amman</strong></p></li><li><p><strong>Nationality:</strong> Any</p></li><li><p><strong>Education:</strong> Any</p></li><li><p><strong>Experience:</strong> 2-4 years for Administrative Assistant, 4-8 years for Executive Assistant with specific executive support experience</p></li><li><p><strong>Monthly Salary:</strong> JOD 500 - JOD 800</p></li><li><p><strong>Products/Industries</strong>: Industrial weighing scales, measuring instruments, instrumentation &amp; process control, industrial automation, elevators &amp; escalators, material handling &amp; lifting equipment, tools/meters/ power tools &amp; hardware, industrial electronics, electro-mechanical, marine, oil &amp; gas, MEP, HVAC, IT, manufacturing machinery, packing and batching machines, commercial kitchen equipment, POS, office automation, wholesale office supplies, IT products / LV / ELV / BMS<br></p></li></ul><p><strong>Intro</strong>:</p><p>We are looking for dedicated and professional individuals to fill our Administrative Assistant and Executive Assistant positions. These roles are pivotal in supporting our daily operations and executive tasks. Ideal candidates are highly organized, proficient in multitasking, and capable of handling administrative challenges in a dynamic environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><strong>A) Administrative Duties:</strong></p><ul><li><p>Handle clerical and secretarial tasks across multiple departments.</p></li><li><p>Manage documents, communications, and office supplies.</p></li><li><p>Support HR and recruiting processes, minor accounting, and digital marketing efforts.</p></li></ul><p><strong>B) Executive Support:</strong></p><ul><li><p>Direct support to the General Manager, including scheduling, communications, and project coordination.</p></li><li><p>Assist in strategic planning and execution of company policies.</p></li><li><p>Provide support in HR functions, financial oversight, and supply chain management.</p></li></ul><p><strong>C) General Administration:</strong></p><ul><li><p>Maintain high standards of administrative management.</p></li><li><p>Ensure smooth operation within the office and remotely.</p></li><li><p>Organize, manage, and update calendars, meetings, and reports.</p></li></ul><p><strong>D) Accounting/ Bookkeeping:</strong></p><ul><li><p>Minimum experience of 2 years in AP/AR, and Inventory.</p></li><li><p>Experience in Odoo, Zoho Books, and Zoho Inventory is a plus+</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Additional Qualifying Advantages: -</strong></p><ul><li><p>Accounts, Supply Chain Management, Logistics, or related field.</p></li><li><p>Experience with Zoho</p></li><li><p>Jordanian driving license.</p></li><li><p>Experience in Digital Marketing or Social Media.</p></li><li><p>Engineering Degree specialized as Mechatronics Engineer will be a Plus+.</p></li></ul><br><p><strong>How to Apply:</strong></p><p>Jumpstart your career with us by:</p><ol type="1"><li><p><strong>Visiting </strong>our careers page at: <strong>career</strong>[dot]<strong>petrame</strong>[dot]<strong>com</strong></p></li><li><p><strong>Selecting</strong> the job opening</p></li><li><p><strong>Completing</strong> the application form.</p></li></ol><p><strong><em><u>Note: Only applications submitted through our website will be considered.</u></em></strong></p><br><p><strong>Other Opportunities:</strong></p><p>In addition to sales and business development roles, we are also looking for:</p><ul><li><p>Personal Assistant</p></li><li><p>Office Operations Manager</p></li><li><p>Zoho Accountant</p></li><li><p>Mechatronics Engineer</p></li><li><p>Service Engineers and Technicians</p></li><li><p>Calibration Engineers and Technicians</p></li><li><p>Technical Operations Supervisor / Officer</p></li><li><p>WordPress Developer</p></li><li><p>Website Admin / Webmaster</p></li><li><p>IT Project Coordinator</p></li><li><p>SEO Specialist</p></li><li><p>Procurement and Purchase Executive</p></li><li><p>Logistics Coordinator (Freight)</p></li><li><p>Tools Shop Manager</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>Career Level:</strong> Junior to Middle (Administrative) / Middle to Senior (Executive)</p></li><li><p><strong>Location: Amman</strong></p></li><li><p><strong>Nationality:</strong> Any</p></li><li><p><strong>Education:</strong> Any</p></li><li><p><strong>Experience:</strong> 2-4 years for Administrative Assistant, 4-8 years for Executive Assistant with specific executive support experience</p></li><li><p><strong>Monthly Salary:</strong> JOD 500 - JOD 800</p></li><li><p><strong>Products/Industries</strong>: Industrial weighing scales, measuring instruments, instrumentation &amp; process control, industrial automation, elevators &amp; escalators, material handling &amp; lifting equipment, tools/meters/ power tools &amp; hardware, industrial electronics, electro-mechanical, marine, oil &amp; gas, MEP, HVAC, IT, manufacturing machinery, packing and batching machines, commercial kitchen equipment, POS, office automation, wholesale office supplies, IT products / LV / ELV / BMS<br></p></li></ul><p><strong>Intro</strong>:</p><p>We are looking for dedicated and professional individuals to fill our Administrative Assistant and Executive Assistant positions. These roles are pivotal in supporting our daily operations and executive tasks. Ideal candidates are highly organized, proficient in multitasking, and capable of handling administrative challenges in a dynamic environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><strong>A) Administrative Duties:</strong></p><ul><li><p>Handle clerical and secretarial tasks across multiple departments.</p></li><li><p>Manage documents, communications, and office supplies.</p></li><li><p>Support HR and recruiting processes, minor accounting, and digital marketing efforts.</p></li></ul><p><strong>B) Executive Support:</strong></p><ul><li><p>Direct support to the General Manager, including scheduling, communications, and project coordination.</p></li><li><p>Assist in strategic planning and execution of company policies.</p></li><li><p>Provide support in HR functions, financial oversight, and supply chain management.</p></li></ul><p><strong>C) General Administration:</strong></p><ul><li><p>Maintain high standards of administrative management.</p></li><li><p>Ensure smooth operation within the office and remotely.</p></li><li><p>Organize, manage, and update calendars, meetings, and reports.</p></li></ul><p><strong>D) Accounting/ Bookkeeping:</strong></p><ul><li><p>Minimum experience of 3 years in AP/AR, and Inventory.</p></li><li><p>Experience in Odoo, Zoho Books, and Zoho Inventory is a plus+</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Additional Qualifying Advantages: -</strong></p><ul><li><p>Accounts, Supply Chain Management, Logistics, or related field.</p></li><li><p>Experience with Zoho</p></li><li><p>Jordanian driving license.</p></li><li><p>Experience in Digital Marketing or Social Media.</p></li><li><p>Engineering Degree specialized as Mechatronics Engineer will be a Plus+.</p></li></ul><br><p><strong>How to Apply:</strong></p><p>Jumpstart your career with us by:</p><ol type="1"><li><p><strong>Visiting </strong>our careers page at: <strong>career</strong>[dot]<strong>petrame</strong>[dot]<strong>com</strong></p></li><li><p><strong>Selecting</strong> the job opening</p></li><li><p><strong>Completing</strong> the application form.</p></li></ol><p><strong><em><u>Note: Only applications submitted through our website will be considered.</u></em></strong></p><br><p><strong>Other Opportunities:</strong></p><p>In addition to sales and business development roles, we are also looking for:</p><ul><li><p>Personal Assistant</p></li><li><p>Office Operations Manager</p></li><li><p>Zoho Accountant</p></li><li><p>Mechatronics Engineer</p></li><li><p>Service Engineers and Technicians</p></li><li><p>Calibration Engineers and Technicians</p></li><li><p>Technical Operations Supervisor / Officer</p></li><li><p>WordPress Developer</p></li><li><p>Website Admin / Webmaster</p></li><li><p>IT Project Coordinator</p></li><li><p>SEO Specialist</p></li><li><p>Procurement and Purchase Executive</p></li><li><p>Logistics Coordinator (Freight)</p></li><li><p>Tools Shop Manager</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Security/Loss Prevention Operations</strong> </p> <p> Assists in the development and implementation of emergency procedures.</p> <p> Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance.</p> <p> Comply with policies on proper investigative procedures for loss of property assets.</p> <p> Maintain proper documentation of property patrols.</p> <p> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p> <p> Implements action plans to monitor and control risk.</p> <p> Reports any procedure violations to the Director of Loss Prevention and appropriate management.</p> <p> Strives to improve service performance.</p> <p> Supervises security staff to effectively monitor and protect property assets.</p> <p> Performs duties of the Director of Loss Prevention in his/her absence.</p> <p> </p> <p> <strong>Leading Security/Loss Prevention Teams</strong> </p> <p> Assists Director of Loss Prevention in establishing guidelines and training so employees understand expectations and parameters.</p> <p> Celebrates successes and publicly recognizes the contributions of team members.</p> <p> Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings.</p> <p> Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Helps employees and guests obtain necessary medical attention on a timely basis.</p> <p> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Utilizes an "open door" policy.</p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p> <p> Meet quality standards and customer expectations on a daily basis.</p> <p> Handles guest problems and complaints effectively.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Sets a positive example for guest relations.</p> <p> </p> <p> <strong>Conducting Human Resources Activities</strong> </p> <p> Assists in maintaining required OSHA programs and statistical data.</p> <p> Assists in the management of claims by ensuring proper procedures are followed and documented.</p> <p> Brings issues to the attention of the department manager and Human Resources as necessary.</p> <p> Report all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner.</p> <p> Administer property policies fairly and consistently.</p> <p> Certify security staff in first aid and CPR.</p> <p> Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</p> <p> Trains security staff to effectively monitor and protect property assets.</p> <p> Trains staff on proper patrol procedures.</p></div></section>

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span></p> <p ><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >The Program / Department / Team (Program / Department Summary)</span></p> <p ><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p> <p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p> <p >&nbsp;</p> <p ><span >The Position (General Position Summary)</span></p> <p ><span >The MEL and Reporting Intern will provide support to the Program Quality and Learning (PQL) team in monitoring, evaluation, learning, reporting, research, and knowledge management activities across the Iqlaa Activity. The intern will contribute to the collection, organization, analysis, visualization, interpretation, and reporting of program data and evidence to support learning, accountability, adaptive management, and evidence-based decision-making.</span></p> <p ><span >The position offers hands-on exposure to both quantitative and qualitative monitoring, evaluation, and learning approaches within a large-scale economic development and private sector development program. The intern will support various stages of the evidence generation cycle, including data collection, data quality assurance, data analysis, report writing, development of visual and knowledge products, synthesis of findings, and intervention-level monitoring and evaluation activities.</span></p> <p ><span >This internship provides a valuable opportunity to gain practical experience in monitoring, evaluation, learning, reporting, research, data visualization, and program performance management. Through close collaboration with the PQL team, the intern will strengthen analytical, communication, research, reporting, facilitation, and problem-solving skills while contributing to organizational learning and evidence-based programming.</span></p> <p >&nbsp;</p> <p ><span >Essential Responsibilities </span></p> <p ><span >● Support the implementation of monitoring, evaluation, learning, and reporting activities across the Iqlaa Activity.</span></p> <p ><span >● Assist in the preparation, review, and quality assurance of monitoring and evaluation data collected from interventions, partners, and stakeholders.</span></p> <p ><span >● Support qualitative and quantitative data collection activities, including surveys, interviews, focus group discussions, observations, and other learning exercises.</span></p> <p ><span >● Support intervention-level monitoring, assessment, and evaluation activities, including data collection, analysis, and documentation of findings.</span></p> <p ><span >● Assist in preparing analytical reports, learning briefs, success stories, case studies, presentations, and other knowledge products.</span></p> <p ><span >● Support data analysis and visualization activities through the development of charts, graphs, dashboards, infographics, and other visual reporting products.</span></p> <p ><span >● Support the preparation of periodic reports, presentations, and learning materials.</span></p> <p ><span >● Assist in documenting lessons learned, emerging findings, best practices, and program achievements.</span></p> <p ><span >● Assist in maintaining organized records of monitoring, evaluation, and reporting documentation.</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >REGIONAL SYSTEMS AND SUPPORT FUNCTIONS</span></p> <p ><span >● Ensure that effective systems are in place in all country offices for the adequate management of human resources, financial and operational field support functions.</span></p> <p ><span >● Review and support country team adherence to Mercy Corps and donor policies and procedures.</span></p> <p ><span >● Capture and disseminate best practices on operations, finance and HR systems across country teams to ensure highest quality and standards.</span></p> <p ><span >● Provide dedicated support to country teams in the event of an emergency or startup of a complex program that requires additional resources. </span></p> <p ><span >● Collaborate with country finance leads in producing bi-annual master budgets.</span></p> <p >&nbsp;</p> <p ><span >Supervisory Responsibility</span></p> <p ><span >N/A</span></p> <p >&nbsp;</p> <p ><span >Accountability </span></p> <p ><span >Reports Directly To:</span><span > The MEL and IM Manager or PQL Director.</span></p> <p ><span >Works Directly With:</span><span > Monitoring, Evaluation, Learning, and information management team, intervention managers and partners focal points.</span></p> <p >&nbsp;</p> <p ><span >Accountability to Participants and Stakeholders</span></p> <p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p> <p >&nbsp;</p> <p ><span >Minimum Qualification &amp; Transferable Skills </span></p> <p ><span >● A degree or pursuing a degree in a relevant field such as Statistics, Economics, Business Administration, Development Studies, Social Sciences, Data Science, Computer Science, Industrial Engineering, Public Administration, or a related field. </span></p> <p ><span >● Strong interest in monitoring, evaluation, learning, research, reporting, or data analysis.</span></p> <p ><span >● Demonstrated analytical and problem-solving skills. </span></p> <p ><span >● Fluency written and verbal communication skills in English and Arabic.</span></p> <p ><span >● Strong written and verbal communication skills to effectively convey data insights and present findings to diverse audiences. </span></p> <p ><span >● Proficiency in Microsoft Excel, Word, and PowerPoint and any other relevant tools to the scope of work.</span></p> <p ><span >● Strong attention to detail and commitment to data quality.</span></p> <p ><span >● Willingness to travel within Jordan if required for field-based activities.</span></p> <p ><span >● Familiarity with data cleaning, data transformation, and data validation techniques.</span></p> <p >&nbsp;</p> <p ><span >Success Factors </span></p> <p ><span >The successful MEL and Reporting Intern demonstrates initiative, accountability, attention to detail, and a strong commitment to producing accurate and reliable work. They are curious, adaptable, and motivated to learn new concepts, tools, and methodologies related to monitoring, evaluation, learning, reporting, and research. The intern collaborates effectively with colleagues, communicates clearly and professionally, and responds positively to guidance and feedback. They demonstrate sound organizational skills, the ability to prioritize tasks, and a willingness to take ownership of assigned responsibilities. As the internship progresses, the intern is expected to show increasing independence, analytical capability, and confidence in supporting evidence generation, learning processes, data quality, reporting, and knowledge management activities.</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman, Jordan and it requires up to 30% travel to Jordanian’s governorates to support implementing the program activities.</span></p> <p ><span >Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all locations.</span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning</span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p> <p >&nbsp;</p> <p ><span >Team Efficiency and Effectiveness </span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity</span></p> <p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p> <p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p> <p class="ql-align-right" >&nbsp;</p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title :</b> Regional Operations Assistant MECA (Middle East and Central Asia)</p><p><b>Organization Unit: </b>Operations</p><p><b>Grade:</b> SG 5</p><p><b>Reports To: </b>Regional Operations Manager - MECA</p><p><b>Direct Reports: </b>Liaison Assistant, Office Assistant</p><p><b>Starting Date : </b>ASAP</p><p><b>Contract Duration:</b> The position is offered on a fixed-term contract until <b>30 June 2027</b>, with the possibility of renewal subject to satisfactory performance, continued operational requirements, and the availability of funding.</p><p><br></p><p><b>Mission Objective</b></p><p><b><i>Protestant Agency for Diakonie and Development</i></b><i>(Evangelisches Werk fur Diakonie und Entwicklung- EWDE)</i> – <b><i>Diakonie Katastrophenhilfe (DKH)</i></b><i> - </i>with Type 1 Office in Berlin - Germany, is a humanitarian agency providing funds for emergency aid worldwide. DKH<b><i></i></b>aspires to restore the life and hope of people in dignity. We empower our partners. Together, we invest in preparedness, response, and resilience. We take localization and partnership to the next level <b>[1]</b> by committing and aiming for equitable and long-term partnerships, <b>[2]</b> by shifting power to our partners and communities through transfer of decision-making and funding opportunities, and <b>[3]</b> by amplifying the voices of local partners and communities.</p><p>Since the end of 2021, DKH has been working on reorganizing its global offices, guided by the vision to strengthen regional and local structure: Operative decision-making power will be where operations happen and support DKH’s mission to empower our partners and engage in localized humanitarian assistance. DKH overcomes geographical boundaries and understands itself as one organization.</p><p>DKH’s Middle East and Central Asia Hub, based in Amman, Jordan, provides comprehensive program support to DKH Programs and local partners in the region. The hub also referred to as the MECA Type 2 Office, has four units: <b>[1]</b> Type 3B - Middle East Program (MEP) Unit, <b>[2]</b> Type 4A – Pakistan and Afghanistan <b>3]</b> Type 2 Operations Unit, <b>[3]</b> and Type 2 Program Support Unit </p><p>The Type 2 Operations Unit provides technical and administrative support on the management of financial, administration and human resources (HR) services in the MECA Hub, with more attention being provided but not limited to Amman – Jordan Office. In that capacity, the unit manages the implementation of policies and processes to support DKH Teams in the region in the conduct of DKH’s operations, ensuring that these are aligned with existing Global, Regional and Country program strategies, national legislation and DKH’s global policies, standards and procedures. The Type 2 Operations Unit is also involved in supporting the needs of international staff, as well as coordination with external partners in terms of administrative support, capacity strengthening and control.</p><p>The Regional Operations Assistant, reporting to the Regional Operations Manager - MECA, contributes to the effective functioning of the Asia Hub by supporting the operations including office logistics, procurement, IT coordination, facilities management, staff support, HR administration, and travel arrangements. Acting as a key liaison with vendors and service providers, the role ensures regulatory compliance, operational continuity, and efficient service delivery. Working in close collaboration with the Operations e, and Program teams, the Regional Operations Assistant r supports a well-coordinated, responsive, and compliant Operational environment that enables the organization to fulfill its mission.</p><p><br></p><p><b>Duties And Responsibilities</b></p><p><br></p><ol><li><b>Purpose : EXECUTE INTRICATE TRANSACTIONS</b></li></ol><ul><li>Gather and maintain documentation related to procurement, administrative services, vendor contracts, and office equipment—including the coordination of leased assets such as the office vehicle—to support efficient operations and compliance.</li><li>Review purchase requests, quotations, and service agreements to ensure adherence to procurement guidelines, value-for-money, and operational readiness.</li><li>Compile accurate inventory records and updates on office assets and equipment to ensure accountability and consistency with administrative and financial records.</li><li>Summarize logistical and administrative requirements for onboarding, travel, internal events, and office functions to ensure smooth coordination across teams.</li><li>Examine the condition and use of facilities, IT systems, and leased equipment, identifying operational gaps or needs for maintenance, renewal, or process improvement.</li><li>Assess &nbsp;HR administrative requirements related to work permits, residencies, and visas for international staff, ensuring timely submission and adherence to regulatory requirements.</li></ul><p><br></p><p><b>2. Engagement : INFORM</b></p><ul><li>Inform internal teams and service providers of upcoming logistical or administrative needs to ensure timely delivery of goods, services, and support for daily operations.</li><li>Notify relevant departments of confirmed travel and accommodation arrangements, providing clear logistical details to facilitate staff movement and compliance with travel protocols.</li><li>Explain office procedures and resource availability to newly onboarded staff, supporting a smooth integration process and proper use of administrative systems.</li><li>Communicate routine updates to Finance, HR, and Program teams on procurement status, IT support actions, and office supply levels to maintain operational flow.</li><li>Clarify administrative expectations and coordination processes for regional events or cross-office initiatives, ensuring aligned support and logistical readiness.</li><li>Describe technical issues and IT service needs to the DKH Berlin IT Team, acting as the central point of contact to facilitate timely support and maintain effective digital operations at the Asia Hub.</li><li>Clarify compliance requirements from internal and external actors (e.g., legal advisors, Ministry of Labor, DKH Berlin) and advise internal stakeholders to maintain legal and procedural alignment.</li></ul><p><br></p><p><b>3.Delivery : PRIORITIZE AND SELECT</b></p><ul><li>Process incoming and outgoing administrative documentation to ensure smooth workflow between departments, external service providers, and regulatory bodies, maintaining accuracy and traceability.</li><li>Sequence administrative support tasks and internal communications by priority and urgency, delivering timely assistance across departments based on operational needs.</li><li>Review formal documents requiring Arabic–English translation for completeness and accuracy before submission to local authorities or service providers, supporting effective communication for international staff.</li><li>Validate administrative, HR and financial documentation, including reimbursements and service agreements, by coordinating with Finance and ensuring compliance with internal standards and partner expectations.</li><li>Deliver consistent communication on HR procedures, legal obligations, and administrative processes to ensure all staff remain informed and compliant.</li></ul><p><b><span></span></b></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Target Skills Profile</b></p><p><br></p><p><b>1.Substantive Knowledge : PROFICIENT- Standard knowledge of substantive functions, in increasingly complex or diverse settings.&nbsp;</b></p><ul><li>Solid understanding of administrative procedures including procurement, office logistics, inventory tracking, Jordanian labor law to HR practices, work permits, residencies, visa application processes in Jordan and document management.</li><li>Familiarity with vendor and service contract administration, including renewal timelines, compliance checks, and coordination with finance and procurement teams.</li><li>Knowledge of standard office operations, facilities maintenance, and coordination of travel and accommodation logistics.</li><li>Awareness of basic financial and procurement documentation, such as purchase requests, payment processing, and invoice tracking.</li><li>Understanding of administrative compliance requirements, including local office regulations, basic labor law implications for administration, and internal policies.</li></ul><p><b>2.Communication Skills : PROFICIENT- Standard knowledge of substantive functions, in increasingly complex or diverse settings.&nbsp;</b></p><ul><li>Diplomacy and cultural sensitivity, strong negotiation and conflict resolution skills. </li><li>Excellent communication and interpersonal skills, and the ability to establish and maintain effective working relationship with colleagues, partners, and donors. </li><li>High ethical standards, commitment to the values of the Humanitarian sector.</li></ul><p><b>3.Excutive Skills : PROFICIENT -Standard knowledge of substantive functions, in increasingly complex or diverse settings.&nbsp;</b></p><ul><li>Excellent organizational and time management skills, with the ability to prioritize and organize administrative tasks across competing timelines to maintain operational continuity.</li><li>Strong attention to detail and process execution, with the ability to accurately handle documentation, service requests, and logistical support in accordance with established administrative protocols.</li><li>Proven ability to manage office workflows and records systematically ensuring clear communication and document flow and timely response to internal administrative needs.</li><li>Solid understanding of internal administrative procedures, with experience in reviewing and validating procurement forms, travel logistics, and service contracts to ensure accuracy and &nbsp;compliance with internal procedures.</li><li>Demonstrated ability to coordinate effectively with internal departments and external service providers delivering timely completion of administrative responsibilities with minimal supervision.</li></ul><p><br></p><p><b>4.Targeted Specialized Knowledge</b></p><ul><li>Diploma or bachelor’s degree in business administration, Public Administration, Management, or a related field.</li><li>Certification in Microsoft Office Suite and digital collaboration tools; with demonstrated experience in supporting digitalization of administrative systems.</li><li>Fluency in Arabic and proficiency in English (spoken and written) are required.</li></ul><p><br></p><p><b>Final Comments :</b></p><p><br></p><p>Interested candidates are invited to <b>update their CVs and submit a cover letter through Bayt.com</b>. Applications should clearly demonstrate the candidate’s relevant qualifications, experience, and suitability for the position. <b>Only shortlisted candidates will be contacted for the next stage of the recruitment process.</b></p><p><br></p><p>As part of our commitment to safeguarding, <b>Diakonie Katastrophenhilfe (DKH)</b> is committed to preventing all forms of unwanted behavior in the workplace, including sexual exploitation, abuse and harassment (SEAH), lack of integrity, and financial misconduct. DKH is equally committed to promoting the welfare and safeguarding of children, young people, adults, and affected communities with whom we work. We expect all staff and volunteers to uphold these commitments and adhere to the organization's Code of Conduct.</p><p><br></p><p>Please note that any offer of employment will be subject to satisfactory references and the successful completion of appropriate pre-employment screening, which may include criminal record and terrorism financing checks. DKH also participates in the <b>Inter-Agency Misconduct Disclosure Scheme (MDS)</b>.</p><p><br></p><p>In accordance with this scheme, we will request information from your previous employers regarding any substantiated findings of sexual exploitation, abuse and/or harassment, as well as any related investigations that were ongoing at the time your employment ended.</p><p><br></p><p>By Summitting an application, <b><u>Applicant acknowledge that he/she has read, understood, and accepted these recruitment and safeguarding procedures.</u></b></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p></div>

<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Shelter &amp; Site Management Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : ASAP Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</p><p>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p><p>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</p><p>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</p><p>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</p><p>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</p><p>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</p><p>Security environment Ability to operate in a complex and challenging security environment.</p><p>Experience in geographical region Past experience in the region is desirable;</p><p>Language skills Fluency in English required, Arabic is an asset</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration : 5 months Starting Date : June 2026 Location : Amman, Jordan.</p><p>COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context.</p><p>POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Cash and Markets assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. S/he will also be responsible for collaboration with Acted and other relevant partners involved in the project. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings.</p><p>RESPONSIBILITIES The Senior Assessment Officer s responsibilities include:</p><p>PROJECT/RESEARCH CYCLE MANAGEMENT</p><ul><li>Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines.</li><li>Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis.</li><li>Collaborating with other members of the cash and markets team and ensuring alignment and efficiency between team activities and outputs.</li></ul><p>CONTEXTUAL UNDERSTANDING</p><ul><li>Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives.</li><li>Keeping up to date with the shifting oPt context.</li></ul><p>RESEARCH AND TECHNICAL SKILLS</p><ul><li>Develop and implement specific market based assessments. The candidate should have a technical interest in research development on areas relating to liquidity analysis, supply chains and market functionality assessments.</li><li>Comprehensive secondary data review for triangulating relevant assessment data, such as import and export data, liquidity reports, financial analysis and contextual security developments, in support ofcash and markets research.</li><li>Conducting semi-structured interviews with key informants in order to enhance contextual understandings and compliment quantitative data.</li><li>Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials.</li><li>Analysis of the collected data and drafting of the relevant outputs (i.e., liquidity reports, market functionality profiles).</li></ul><p>REQUIREMENTS</p><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with cash and market research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with cash and market research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required.</li></ul><p></p></section>

<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until November 2026</span></p> <p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p> <p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p> <p class="x_MsoNormal" >&nbsp;</p> <p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p> <p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.&nbsp;</span></span></p> <p class="x_MsoNormal" ><span ><span >&nbsp;</span></span></p> <p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p> <p class="x_MsoNormal" ><span ><span >&nbsp;</span></span></p> <p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p> <p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to strengthen its operations and marketing foundations, connecting a network of local merchants and suppliers to customers nationwide and improving market participation for micro and small enterprises (MSEs) across Jordan.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, withing the scope of Iqlaa, seeks to engage a national individual consultant to develop a comprehensive marketing strategy and a structured product taxonomy for the marketplace. The consultant will work in close coordination with Iqlaa’s partner team and Mercy Corps Jordan, following Mercy Corps Jordan’s procurement and compliance requirements as a United States Government-funded program.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p> <p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p> <p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1Fwf0pyLKveNsiUNFYVslRbVjBw-NRSoC?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1Fwf0pyLKveNsiUNFYVslRbVjBw-NRSoC?usp=sharing">https://drive.google.com/drive/folders/1Fwf0pyLKveNsiUNFYVslRbVjBw-NRSoC?usp=sharing</a></span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >How to Apply</span></b></p> <p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Tuesday 28 July, 2026 at 4:00 pm Amman time</b>:</span></p> <ol start="1" type="1"> <li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (pages 5-6) .</span></li> <li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li> <li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li> <li class="x_MsoListParagraph" ><span >A filled &amp; signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li> </ol> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p> <p class="x_MsoNormal" >&nbsp;</p> <p class="x_MsoNormal" >&nbsp;</p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until January 2027</span></p> <p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p> <p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p> <p class="x_MsoNormal" >&nbsp;</p> <p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p> <p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.&nbsp;</span></span></p> <p class="x_MsoNormal" ><span ><span >&nbsp;</span></span></p> <p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p> <p class="x_MsoNormal" ><span ><span >&nbsp;</span></span></p> <p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p> <p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to expand its vendor network and increase market participation opportunities for micro and small enterprises (MSEs) across Jordan.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >To support this effort, Mercy Corps seeks to engage an individual national (Jordanian) Sales Consultant to identify, approach, negotiate with, and onboard new merchants and vendors onto the platform. The consultant will support marketplace expansion by implementing a structured vendor acquisition process and ensuring newly onboarded vendors are successfully activated, trained, and able to independently utilize the platform.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p> <p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p> <p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1X5mDq4PwQXTPGJQk0JdOR5O1Lkucop44?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1X5mDq4PwQXTPGJQk0JdOR5O1Lkucop44?usp=sharing">https://drive.google.com/drive/folders/1X5mDq4PwQXTPGJQk0JdOR5O1Lkucop44?usp=sharing</a></span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >How to Apply</span></b></p> <p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Tuesday 28 July, 2026 at 4:00 pm Amman time</b>:</span></p> <ol start="1" type="1"> <li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 5) .</span></li> <li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li> <li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li> <li class="x_MsoListParagraph" ><span >A filled &amp; signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li> </ol> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p> <p class="x_MsoNormal" >&nbsp;</p> <p class="x_MsoNormal" >&nbsp;</p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>What we are looking for Are you a strategic Monitoring, Evaluation, Accountability and Learning (MEAL) leader who thrives on turning data into better decisions? Do you believe that local partnerships, evidence, and community voices should drive humanitarian action? We're looking for someone who combines technical excellence with strategic thinking and a passion for partnership. You will need to have sound knowledge and experience with systems within a well established international organisation preferably from humanitarian/ development sectors.</p><p>What you will do As the MEAL Manager, you will provide strategic leadership for Monitoring, Evaluation, Accountability and Learning across the Human Mobility Hub and its partner-led programmes. Working within a dynamic multi-country matrix structure, you will lead the development of MEAL systems, strengthen partner capacity, champion accountability to affected communities, and ensure evidence and learning drive programme quality and strategic decision-making. You'll collaborate closely with programme teams, partners, senior leadership, and NRC's Global MEAL Unit to embed a culture of learning, innovation, and continuous improvement.</p><p>In this position you will:</p><ul><li>Lead the design, implementation and continuous improvement of MEAL strategies, systems, standards and SOPs across the Human Mobility Hub.</li><li>Strengthen the quality of partner-led programmes through technical guidance, quality assurance, and capacity development.</li><li>Develop learning agendas, evaluations, and evidence generation that influence programme adaptation and organisational strategy.</li><li>Champion accountability by strengthening community feedback mechanisms and ensuring communities' voices shape programme decisions.</li><li>Support proposal development, logframes, theories of change, indicators, and MEAL budgets for donor-funded programmes.</li><li>Build and facilitate a vibrant MEAL Community of Practice that promotes peer learning and harmonised approaches across partners.</li><li>Promote ethical data management, safeguarding, data protection, and Safe &amp; Inclusive Programming throughout all MEAL processes.</li><li>Lead the rollout of digital MEAL systems and information management platforms that improve programme quality and reporting.</li><li>Mentor and coach MEAL staff and partners while fostering a culture of collaboration, innovation, and continuous learning.</li></ul><p>What you will bring</p><ul><li>At least 6 years of progressive MEAL experience, including 3 years in a management role within an international NGO.</li><li>Experience supporting humanitarian or displacement programmes in complex or post-conflict environments.</li><li>Strong expertise in monitoring, evaluation, research, accountability, learning, and information management.</li><li>Demonstrated experience working with local partners and strengthening partner-led MEAL systems.</li><li>Excellent analytical skills and the ability to transform complex data into actionable insights.</li><li>Experience with digital data collection platforms, programme evaluations, and evidence generation.</li><li>Strong facilitation, coaching, and stakeholder engagement skills.</li><li>Fluency in English and Arabic (French is an advantage).</li></ul><p>Please download the detailed job description to learn more about the position.</p><p>What we offer</p><ul><li>Duty station: Amman, Jordan; Damascus, Syria; Beirut, Lebanon; Tunis, Tunisia</li><li>Fixed term contract: 6 months (possibility of renewal based on availability of funding)</li><li>Travel: 30% to areas of operation.</li><li>Salary/benefits: Grade 9 on NRC's grading structure.</li></ul><p>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</p><p>Find out more about the benefits of working for NRC</p><p>Important information about the application process</p><ul><li>We invite applications from qualified candidates matching the profile.</li><li>Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</li><li>Please ensure you attach copies of your academic and professional certificates.</li><li>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</li><li>When creating your profile, include your full name as given on your passport.</li><li>Complete all the system-required fields for experience, employment history and education.</li><li>Submit your application and CV in English, taking care to attach your latest CV.</li><li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.</li><li>Unsolicited applications not related to this specific job advertisement will not be considered.</li><li>Only shortlisted candidates will be contacted.</li><li>We receive many applicants for each vacant position.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 6 years of progressive MEAL experience, including 3 years in a management role within an international NGO.</li><li>Experience supporting humanitarian or displacement programmes in complex or post-conflict environments.</li><li>Strong expertise in monitoring, evaluation, research, accountability, learning, and information management.</li><li>Demonstrated experience working with local partners and strengthening partner-led MEAL systems.</li><li>Excellent analytical skills and the ability to transform complex data into actionable insights.</li><li>Experience with digital data collection platforms, programme evaluations, and evidence generation.</li><li>Strong facilitation, coaching, and stakeholder engagement skills.</li><li>Fluency in English and Arabic (French is an advantage).</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>AFCAP V SWA Logistics: Alternate Site Manager (Secret Clearance)<br><br><p><b>Belong, Connect, Grow, with KBR!</b></p><br><br><br><p><b>Program Summary</b></p><br><br><p>KBR, through the AFCAP V Program, assists the U.S. Air Force by offering Southwest Asia Logistics Support (SWA Log). These services provide inventory management, property accountability, equipment movement, and logistics coordination for U.S. Air Force operations across multiple locations in Southwest Asia. Alongside SWA Logistics, KBR delivers Engineering Support, NTV Leasing, LAMS, Power Production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.</p><br><br><br><p><b>Job Summary</b></p><br><br><p>The Alternate Site Manager supports the Site Manager in overseeing daily logistics support operations at the assigned location. In the absence of the Site Manager, the Alternate Site Manager has full authority to act on behalf of the Contractor regarding daily contract operations.</p><br><br><p>This position assists with personnel supervision, Government coordination, property accountability, equipment inventory, logistics documentation, quality control, safety, reporting, and the operation of the BEAR equipment yard. The Alternate Site Manager must be prepared to assume full management responsibility whenever the Site Manager is unavailable.</p><br><br><br><p><b>Roles and Responsibilities</b></p><br><br><ul><li>Assist the Site Manager with the daily management and execution of all task order requirements.</li><li>Assume full authority for daily contract operations when the Site Manager is unavailable.</li><li>Represent the Contractor during meetings, inspections, briefings, and coordination with Government representatives.</li><li>Supervise logistics personnel and ensure assigned work is completed safely, accurately, and on schedule.</li><li>Monitor staffing, employee attendance, work assignments, leave schedules, and operational coverage.</li><li>Assist with monthly inventories of BEAR equipment, MRSP kits, R-14 accountable property, R-15 consumable items, ADR assets, tools, and shop equipment.</li><li>Review inventory records for accuracy and ensure shipments, receipts, transfers, and disposition actions are properly recorded.</li><li>Assist with researching missing property and resolving inventory discrepancies.</li><li>Coordinate property movements, pickup and delivery appointments, equipment turn-ins, and transfers to DLA Disposition Services.</li><li>Review DD Form 1149 shipment documents, transfer requests, transportation movement requests, and supporting records.</li><li>Monitor suspense items, redistribution actions, deployed equipment listings, and open property transactions.</li><li>Ensure equipment yards and storage areas remain organized, secure, and compliant with applicable requirements.</li><li>Assist with quality-control inspections and the implementation of corrective actions.</li><li>Conduct safety briefings and ensure employees use required personal protective equipment.</li><li>Assist in preparing monthly reports, situation reports, meeting minutes, inventory reports, flash reports, and other required deliverables.</li><li>Maintain continuity files, electronic records, work documentation, and property accountability records.</li><li>Notify the Site Manager and appropriate Government representatives of incidents, operational risks, property discrepancies, or potential mission impacts.</li><li>Promote professional conduct, teamwork, accountability, and customer service.</li><li>Perform other duties assigned by the Site Manager or program leadership.</li></ul><br><p><b>Basic Qualifications</b></p><br><br><p>• U.S. National (USN) with an active Secret Security Clearance</p><br><br><p>• Minimum of 6 years of experience related to the management and performance requirements outlined in the PWS.</p><br><br><p>• Demonstrated experience managing logistics, supply, property accountability, warehouse, equipment, or base-support operations.</p><br><br><p>• Knowledge of Government property accountability, inventory management, equipment disposition, and logistics documentation.</p><br><br><p>• Previous AFCAP, Air Force, Department of Defense, War Reserve Materiel, or contingency logistics experience.</p><br><br><p>• Experience with BEAR equipment, MRSP inventories, R-14 and R-15 accountability reports, DLA Disposition Services, and DD Form 1149 documentation.</p><br><br><p>• Experience with barcode-based inventory systems, including WASP Asset Cloud or comparable systems.</p><br><br><p>• Forklift certification and previous material-handling experience.</p><br><br><p>• Prior experience in a supervisory or leadership role</p><br><br><br><br><br><p><b>KBR Benefits</b></p><br><br><p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&amp;D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p><br><br><br><br><br> </div>

<p>This pivotal role involves enhancing our marketing operations, and ensuring operational excellence across the board. The ideal candidate will have a strong background in data analytics, with proficiency in tools like Power BI and Looker Studio, and additional expertise in AI, programming, and system integrations is highly desirable.</p><p>Key Responsibilities: As a Performance Marketing Operations Officer, you will oversee the daily operations of the marketing operations department and the operations team, ensuring a smooth workflow and the highest levels of efficiency and quality. Your primary responsibilities will include:</p><p>Process Optimization: Identify and resolve bottlenecks, implement systems to streamline operations, and ensure that all processes align with company goals.</p><p>Task and Quality Management: Assign tasks, monitor progress, and ensure that all operations meet established standards of quality.</p><p>Financial Oversight: Develop and manage budgets, monitor expenditures, and implement cost-control measures. Prepare and analyze financial reports to track and forecast financial performance.</p><p>Data Analytics and Reporting: Utilize advanced analytical tools to generate insights from complex data sets, develop comprehensive dashboards, and report on key performance indicators to optimize marketing campaigns and operational strategies.</p><p>Strategic Planning: Provide strategic, data-driven recommendations to enhance marketing effectiveness and overall business performance.</p><p>Project Management: Act as a project manager for the development of in-house platforms, ensuring the integration and alignment of marketing operations with other business units.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, AI, Business Information Systems, Data Analysis, or a related field.</p><p>1 2 years of professional experience in a similar role</p><p>Advanced skills in MS Excel and Google Sheets</p><p>Fluency in English</p><p>Strong interpersonal and communication abilities</p><p>Analytical skills</p><p>Operations management expertise</p><p>Financial acumen</p><p>Ability to work well under pressure</p>

<p>We are seeking an experienced Field Coordinator to coordinate the field-level implementation of the AMAL project s enterprise support component, and in particular the online legal, technical and administrative-financial accompaniment program for MSMEs in Amman, Zarqa and Karak. The Field Coordinator will also act as the line manager of ICU s field staff, ensuring coherent and quality implementation across the three governorates.</p><p>Key Responsibilities and Duties</p><ul><li>Coordinate the preparation, implementation and reporting of the online accompaniment program providing legal, technical and administrative-financial support to the selected MSMEs in the three governorates.</li><li>Supervise and support ICU field staff, including Case Managers and Enterprise Outreach and Liaison Officers, ensuring quality and consistency of field activities.</li><li>Liaise with service providers, experts and partners involved in the accompaniment program, monitoring the quality of the services delivered.</li><li>Maintain relationships with local stakeholders, authorities, business associations and partner organizations (SCJ, Athar) at field level.</li><li>Monitor enterprises participation in the program, ensuring that attendance conditions linked to grant tranches are tracked and documented.</li><li>Monitor activity progress against the work plan, identify bottlenecks and risks, and propose corrective measures to the Project Manager.</li><li>Contribute to the verification of activity documentation and means of verification for donor reporting.</li><li>Organize and document field visits, coordination meetings and activity-level reviews.</li><li>Ensure compliance with AICS requirements, ICU procedures and visibility guidelines in field operations.</li><li>Apply and promote ICU s safeguarding, protection, gender and do-no-harm principles across field activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s or Master s degree in Business, Economics, Social Sciences, Project Management or a related field.</li><li>At least 4 years of proven experience in field coordination of development or humanitarian projects, preferably involving private sector development or MSME support.</li><li>Demonstrated experience supervising field teams.</li><li>Strong organizational, liaison and problem-solving skills.</li><li>Experience with EU/AICS-funded projects and donor compliance is an advantage.</li><li>Ability to travel frequently within Amman, Zarqa and Karak governorates.</li><li>Fluency in Arabic and proficiency in English</li></ul>

<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until October, 2026</span></p> <p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p> <p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p> <p class="x_MsoNormal" >&nbsp;</p> <p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p> <p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.&nbsp;</span></span></p> <p class="x_MsoNormal" ><span ><span >&nbsp;</span></span></p> <p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p> <p class="x_MsoNormal" ><span ><span >&nbsp;</span></span></p> <p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p> <p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to strengthen its operations and improve the quality and consistency of the service it provides to customers across Jordan.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage an individual Customer Support Consultant to develop clear, structured customer support guidelines for the marketplace. The guidelines will ensure that every customer interaction, whether through email, WhatsApp, or phone, is handled in a consistent, efficient, and high-quality manner, giving the support team a reliable reference they can follow for any situation they encounter.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p> <p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p> <p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing">https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing</a></span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >How to Apply</span></b></p> <p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday 26 July, 2026 at 4:00 pm Amman time</b>:</span></p> <ol start="1" type="1"> <li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 5) .</span></li> <li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li> <li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li> <li class="x_MsoListParagraph" ><span >A filled &amp; signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li> </ol> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p> <p class="x_MsoNormal" >&nbsp;</p> <p class="x_MsoNormal" >&nbsp;</p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p> <p class="ql-align-right" >&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>BACKGROUND The International Rescue Committee (IRC) helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC works with people forced to flee from war, conflict and disaster and the host communities that support them, as well as with those who remain within their homes and communities. In the MENA region (Syria, Lebanon, Jordan, Iraq, Libya, and Yemen) IRC responds to displaced people s acute and longer-term needs with integrated programs that improve health and safety, prioritize children s education, foster economic wellbeing, and empower communities to regain control over their lives. The IRC's MENA Early Childhood Development Portfolio The IRC's MENA Early Childhood Development (ECD) portfolio builds on over seven years of programming, starting with the Ahlan Simsim and Play to Learn initiatives, launched in 2018. These initiatives reached millions of children and caregivers with ECD services, generated a library of high-quality ECD content, and established a resource bank of proven program models. Partnerships with Ministries of Education, Health, and Social Development produced co-designed programs that are now embedded within government services across the region. The portfolio today spans multiple grants and donors across the MENA region, with an overarching aim of supporting the youngest children and their caregivers particularly those affected by crisis and conflict with high-quality, scalable, and sustainable interventions. Interventions target children directly and through their caregivers and communities. The portfolio also strengthens the capacity of the ECD workforce including teachers, multi-sector facilitators, and health workers advances national systems and policy through advocacy efforts, and delivers innovative digital technology solutions. The IRC works alongside key public and private stakeholders across health, protection, education, and economic recovery and development to co-design and expand partner-led interventions. For more information on the IRC's ECD work in the region, visit: https://www.rescue.org/ahlansimsim . The MENA regional ECD team manages core regional grants, supports country programs on country-specific awards, and actively contributes to business development efforts to expand programming reach, deepen impact, and mobilize resources from a growing base of public and private donors. The team also supports country programs in program quality and fidelity, content development, research and monitoring, policy, advocacy and communications, project and financial management, and digital technology solutions. THE ROLE Reporting to the Deputy Project Director for Content and Delivery, the Early Childhood Development (ECD) Technical Lead provides technical leadership and day-to-day management of Arabic ECD content and program development across the IRC ECD portfolio in. The role ensures that high-quality, evidence-based ECD content is developed, adapted, and effectively deployed in a way that can be delivered efficiently including in-person, remote, and hybrid modalities in MENA. The ECD Technical Lead works in close collaboration with the Digital Portfolio Senior Manager and the wider digital team, ensuring that content developed for in-person and remote delivery is appropriately adapted and integrated into digital products and platforms, and that insights from digital reach and engagement inform content development and improvement. While the digital portfolio is managed separately, the ECD Technical Lead and digital team operate as one integrated unit under the Deputy Project Director, with a shared commitment to ensuring content and delivery are coherent, complementary, and collectively advancing IRC s ECD goals for children and caregivers across the region. Major Responsibilities High-Quality Content Development • Oversee the development, adaptation, and effective utilization of IRC's ECD content and materials for child-facing programs, especially for children ages 0-8; caregiver-facing programs, including parenting programs and caregiver support; and content for teachers, service providers, and supervisors, coaches, and trainers, including teacher training and ECD content integrated into healthcare, protection and economic recovery and empowerment services • Set and implement a clear strategy for the development, testing, implementation, and improvement of new content, in close collaboration with the Deputy Project Director, Technical Advisors, country team focal points, and the Director of ECD within the Education Technical Unit • Ensure content is of consistent quality and aligned across delivery routes in-person, hybrid, remote, and digital working closely with the Digital Portfolio Senior Manager to ensure that content developed for non-digital delivery is appropriately adapted and optimized for digital platforms and products • Oversee processes ensuring all ECD content is culturally and linguistically relevant, and designed to enhance children's development and learning outcomes in ways that are cost-effective and scalable • Provide input and ECD technical guidance for partners where relevant • Work with country teams to ensure content and program models are aligned with local and national standards for ECD and early learning • Lead collaboration with IRC's ECD country program team members to guide them in content adaptation, testing, development, and deployment • Work with relevant internal and external technical staff to ensure appropriate and timely guidance is provided for multi-sectoral and integrated ECD content and design • Collaborate with internal and external technical experts to finalize guidance for gender equity standards and disability inclusion across ECD program models • Provide training and ECD technical support for relevant country and regional staff and for partners • Analyze data from country content utilization and feedback to inform decision-making and report on key strategic metrics of success, in close collaboration with the MEL Lead and IRC's Technical Advisor for ECD supporting MENA Linkages with the Digital Team • Work closely with the Digital Portfolio Senior Manager to ensure strong content-to-digital connectivity, including the timely provision of ECD content and technical input needed for digital product development, updates, and improvement</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A minimum of 8 years of experience developing ECD or education content and contributing to program design and delivery for large-scale programs focused on ECD or a related field • Deep knowledge of the ECD field, including current and past research, evidence-based program models, and content development approaches across child-facing, caregiver-facing, and service provider-facing modalities • Proven ability to provide high-quality technical assistance, guidance, and coaching to staff and partners • Familiarity with digital technology in an ECD or education context, including an understanding of how content is adapted and deployed across digital platforms and products; direct experience working alongside digital teams is an asset • Experience using or managing staff who use user-centered design principles in content creation • Experience working in conflict and crisis settings and knowledge of humanitarian programming • Demonstrated ability to work with a high degree of autonomy, managing multiple priorities in a fast-paced environment • Excellent interpersonal and oral and written communication skills, with the ability to build positive relationships across diverse, geographically dispersed teams • Strong knowledge of the MENA regional context; experience working in Syria, Jordan, Lebanon, and/or Palestine strongly preferred • Fluency in written and oral Arabic and English</p><p></p></section>