Strategic Planning Manager Jobs in Jordan
1596 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Careem is building the Everything App for the greater Middle East making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people s lives and build an awesome organisation that inspires. Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan. We re now entering our next chapter one powered by AI. We re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it s streamlining operations, enhancing customer experience, or reimagining internal systems we want people who can make Careem work smarter and move faster.</p><p>Senior Marketing Executive</p><p>About the Role</p><p>Careem is looking for a Senior Marketing Executive to own marketing for the Tenants vertical a fast-growing business line within Careem Ventures. Based in Amman and operating across the UAE and Jordan, you'll drive the marketing strategy end-to-end, from planning through execution, working closely with country and regional teams. This is a senior, hands-on role for someone who can think strategically and stay close to execution in a fast-moving, entrepreneurial environment. You'll have real ownership, real impact, and direct visibility with Ventures leadership.</p><p>What You'll Do</p><ul><li>Own the vertical marketing strategy for Tenants across the UAE and Jordan, aligned with Ventures and broader business objectives</li><li>Build and execute go-to-market and always-on plans spanning brand, performance, lifecycle, and partnership marketing</li><li>Drive customer acquisition, retention, and engagement through data-informed, multi-channel campaigns digital, performance, CRM, social, and offline/BTL</li><li>Localize messaging and strategy to reflect the distinct dynamics of the UAE and Jordan markets</li><li>Partner cross-functionally with product, growth, operations, and country teams to align marketing with business priorities and launch plans</li><li>Manage the vertical's marketing budget, tracking ROI and optimizing spend across channels and markets</li><li>Define and report on key marketing and growth KPIs, delivering performance insights to Ventures leadership</li><li>Brief, manage, and evaluate external agencies and partners creative, media, and PR as needed</li><li>Stay close to the market monitoring competitor activity, trends, and customer insights across both markets to continuously sharpen strategy</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4+ years of marketing experience, ideally with exposure to the UAE and/or Jordan markets in tech, e-commerce, marketplaces, or a related high-growth industry</li><li>Proven ownership of marketing strategy with a track record of delivering measurable growth results for a product, vertical, or business unit</li><li>Strong command of brand and performance marketing, with hands-on experience across digital channels</li><li>Data fluency comfortable shaping strategy and proving impact through marketing and growth metrics</li><li>Excellent stakeholder management skills, with the ability to work cross-functionally across product, growth, and country teams</li><li>Fluent English (written and spoken)</li></ul><p>What we ll provide you</p><p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p><ul><li>Work and learn from great minds by joining a community of inspiring colleagues.</li><li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li><li>Explore new opportunities to learn and grow every day.</li><li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li><li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul><p></p></section>
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<strong>Overall Role Purpose:</strong><br><span>The Service Point Advisor is responsible for answering customer inquiries across the counter ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external. The Advisor is also responsible in helping to achieve revenue targets through effectively promoting and selling DHL’s products and value-added services.</span><br><br><strong>Key activities</strong><br><span><strong>Customer:</strong></span><br><ul><li><span>Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</span></li><li><span>Ensure that a high level of professional rapport is developed and maintained with all customers</span></li><li><span>Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</span></li><li><span>Maintain proactive work processes to ensure teamwork, shuttle procedures and overall base performance is achieved</span></li><li><span>Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action</span></li></ul><br><br><span><strong>Internal:</strong></span><br><ul><li><span>Follow customer service procedures as outlined in the manual to comply with the ISO/GSOP procedures and safe working practices</span></li><li><span>Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times</span></li><li><span>Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly</span></li></ul><br><br><span><strong>Process:</strong></span><br><ul><li><span>Process all shipments accepted at the counter accurately and enter relevant data so as to ensure perfect airwaybills thus offering DHL’s most suitable service to the customer</span></li><li><span>Promote and sell DHL’s value-added services such as Insurance, Import Express and TDD and participate actively in the Sales Lead programme to contribute to the country revenue</span></li><li><span>Highlight opportunities and suggest solutions to improve DHL’s procedures, technology and service so that DHL can provide continuously universally high level of service to all customers</span></li><li><span>Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit</span></li><li><span>Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with minimal intervention of team leaders</span></li><li><span>Ensure all shipments are manifested by end of each shift and also ensure all documents and invoices pertaining to WPX shipments are imaged for quicker clearance at destination- CIA</span></li><li><span>Keep record of the supplies and also the float money and submit to accounts a cash summary of the total cash sales at the end of each day. The cash summary report needs to be reconciled for the cash collected for the shipments</span></li><li><span>delivered (Receiver Paid) or accepted at the counter</span></li></ul><br><br><br><span><strong>People Management:</strong></span><br><span>Provide follow up for the call center Advisors during off hours by tracking and tracing shipments in adherence to DHL’s network trace standards</span><br><br><span><strong>Skills / Qualifications:</strong></span><br><span>Problem Solving</span><br><span>Customer Orientation</span><br><span>Planning and Organizing</span><br><span>Decision Making</span><br><span>Results Orientation</span><br><span>Teamwork</span><br><span>Accountability</span><br><span>Communication Skills</span><br><span>Self-Management</span><br><span>Attention to Detail</span><br><br><strong>Experience</strong><br><span>Excellent verbal communication skills and interpersonal style</span><br><span>Excellent personal presentation, grooming and hygiene</span><br><span>Excellent organizational skills, including ability to prioritize workload</span><br><span>Ability to effectively contribute as a team member as part of a busy team</span><br><span>Proven ability to work under pressure in a fast paced, time sensitive environment</span><br><span>Demonstrated ability to use initiative/judgement to solve job related issues</span><br><span>Good understanding of DHL Network</span><br><span>Strong problem-solving capability</span><br><span>Desire to get the job done</span><br><span>Passion to provide excellent Customer Service</span><br><span>Right first-time philosophy</span><br><span>Sound educational background with knowledge of the Service Industry, an added advantage</span><br><span>Working knowledge of Microsoft Word, Excel and Power Point.</span><br><span>Good oral and written communication skills – English & Arabic preferable</span><br><span>Self-motivated individual capable of taking ownership and working independently</span><br><span>Tolerance for stress in a fast-paced working environment.</span><br><span>Excellent planning and organizing skills</span><br><span>Good team player</span><br><span>Adheres to policies and procedures</span><br><span>Possesses good relationship building and interpersonal skills</span><br><br><br><strong>Educational Qualifications</strong><br><span>Essential :Diploma Degree</span><br><span>Desired : BA degree </span><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Carries out structural preliminary and detailed design for all UNRWA projects including schools, hospitals, clinics, shelters, rehousing, water tanks, structures for pumping stations and warehouses in accordance with Agency s needs, policies, design criteria, standards and applicable local and international codes of practice; ensures that structures withstand calculated loads at optimal cost; maintains and applies existing standard details of structural elements utilising relevant software and reviews drawings prepared by Technical Assistants/CAD.</p><p>Contributes to the tender documents preparation, including specifications to cover special structural design needs; identifies non-standard items, to improve the quality of implemented works, and writes relevant description to be included in the Bill of Quantities (BoQs).</p><p>Searches and checks properties of materials ensuring their suitability for the design and fitness for purpose and safety; analyses suitable configurations of the basic structural components of a building or other structures; checks and evaluates the geotechnical investigation reports and advises on contents and conclusions related to structural designs; makes recommendation for improvement of relevant standards and procedures.</p><p>Provides technical advice with regard to the alteration works of the Agency's premises; writes technical reports, particularly on structural aspects and building system inspections, including remediation requirements; uses computer simulations to predict how structures will react under different conditions.</p><p>Coordinates and liaises with Construction site/Field teams on structural design issues arising during the implementation period; updates all structural designs drawings to incorporate changes included in the as-built drawings as received from the Fields to reflect on ground conditions and involvement; maintain these drawings based on the relevant Technical Instructions and Standards.</p><p>Discusses and liaises with other designers, to optimise designs in response to structural needs and maintaining structural soundness and integrity at minimum cost, taking into consideration architectural, mechanical, and electrical design requirements with particular attention to constructability.</p><p>Assists in drafting terms of references for consultants related to structural works and supervising their work to ensure adherence with design criteria, standards, and procedures; provide substantive input on various types of reports including weekly and monthly progress reports and ad-hoc reports.</p><p>Competencies</p><p>Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><p>i. Creating and Innovating</p><p>ii. Applying Technical Expertise</p><p>iii. Relating and Networking</p><p>iv. Learning and Researching</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelor degree from an accredited educational institution in structural or civil engineering.</p><p>At least four years of relevant experience, including at least two years in planning big projects, with due consideration to foundation works, and assessment of geotechnical reports is required.</p><p>Experience with structural design software and computer-aided design programmes is required.</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>Knowledge of relevant international codes of practice, standards, and value engineering is desired.</p><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Project Context These ToR are developed within the framework of the program (hereinafter the Convenio) entitled "Strengthened the active participation of women (Jordanians, Syrian Refugees, Youth and Women with Disabilities - WwD) with a comprehensive approach to rights in Jordan", funded by the Spanish Cooperation AECID and the Barcelona City Council. Alianza por la Solidaridad is part of a consortium formed by three Spanish NGOs (Alianza, MPDL and NOVACT), of which Movement for Peace MPDL is the lead organization for this intervention, along with the local partners: Be Positive; Community Based Rehabilitation Center (CBR); I Dare; and Housewives Association (HSF). The direct local partner of Alianza is HSF. This Convenio will last until early 2027. Its general objective is to Contribute to a life free of violence for women, preventing economic, gender, community and digital violence and it includes 3 specific objectives: - SO1 : Promote the sustainable and inclusive economic empowerment of Jordanian and refugee women, with special attention to young women and women with disabilities. - SO2 : Improve the system of protection, prevention and response to gender violence in Mafraq, Zarqa and Amman. - SO3 : Strengthen the leadership of Jordanian and refugee women, paying special attention to young women and/or women with disabilities, in peace building, preventing violent conflicts and promoting resilience in their communities. Alianza is coordinating the implementation of SO2, in which these ToR are framed.</span></p><p>Project Objectives Specific Objective 2: Improve the system of protection, prevention and response to gender violence in Mafraq, Zarqa and Amman, will be achieved through the following outcomes: - SO2. O1. Women and WwD (Jordanians and refugees) surviving or at risk of GBV have access to prevention, detection, care and referral services with high quality standards. - SO2. O2. Strengthened the favorable environment at the community level for the prevention and detection of gender violence and the promotion of women's rights, from the female leadership. - SO2. O3. Reinforced the joint strategy of partner organizations to guarantee the protection and empowerment of women and WwD (Jordanians and refugees) from a comprehensive perspective. These ToR are mainly related to Outcome 2 of Specific Objective 2, more specifically with the activity A2.2.4 Piloting and development of a protection kit to avoid potential negative impacts on women's security derived from their economic empowerment . The goal of this activity is to develop and disseminate a set of tools grounded in experience to serve as a guide for any organization seeking to launch economic empowerment programs, ensuring protection and an approach based on the principle of do no harm .</p><p>CONSULTANCY Summary of the Process The consultant (or consultancy group) will conduct an analysis of various economic empowerment initiatives carried out both within and outside the project consortium to identify key aspects and best or worst practices related to the risks faced by women participating in these programs and their protection. Based on this analysis and knowledge of the sector, the consultant will develop intervention guidelines for organizations working on women s economic empowerment (entrepreneurship/self-employment or employment) that will ensure potential risks are taken into account and prevent unintended consequences in terms of protection against violence and discrimination.</p><p>Objective and Outputs of the Consultancy The project aims to develop comprehensive, practical, and useful guidelines or a toolkit to ensure the protection against and prevention of gender-based violence at all stages of economic empowerment programs. This toolkit will serve as a reference for any stakeholder (community organizations, NGOs, public institutions) that implements economic empowerment programs for vulnerable women or intends to do so in the future. Prior to this, the consultant will analyze real-world cases carried out by partners in order to better understand the challenges, main obstacles, and risks related to the protection of women and the prevention of gender-based violence in this type of interventions. The specific expected outputs are as follows: • Conduct a thorough analysis of current/recent experiences of economic empowerment initiatives for women, identifying: practices that entail or might entail risks of GBV or any other protection risk; short-term impact of the initiatives on (risk of) GBV by women participants; solutions/recommendations to bridge these gaps; good practices implemented to ensure protection and/or avoid (further) GBV and discrimination throughout the program cycle, especially for those women already at risk. • Develop a comprehensive and user-friendly toolkit to ensure protection for women in economic empowerment programs, especially those addressed to vulnerable women. The toolkit must cover the whole program cycle, addressing at the very least: Design, planning, implementation, monitoring, evaluation. • Train Alianza-AA staff, partners and other relevant stakeholders in understanding and using these guidelines/toolkit. All the process will be guided by the following principles: • Human rights-based approach (HRBA) , ensuring a thorough analysis of the root causes of protection risks and treating participant women as right-holders. • Survivor-centered approach, that will guide the consultants in their engagement with persons who have experienced GBV or may be at risk of it. This principle will also be integrated in the contents of the toolkit. • Intersectionality. The process and the developed tools will account for and be responsive to the different rights, needs and risks attached to different sources of vulnerability added to gender discrimination such as age, disability, sexual orientation, religion, ethnicity, etc. • Do no harm. The concept of do no harm means that humanitarian organizations must strive to minimize the harm they may inadvertently be doing by being present and providing assistance. Such unintended negative consequences may be wide-ranging and extremely complex. Protection actors can reinforce the do no harm principle in their GBV-related work through careful attention to the human rights-based, survivor centred, community-based and systems approaches described below.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree in Gender Studies, Social Work, Psychology, or related fields relevant to the assignment. • Proven knowledge of GBV and protection issues, including key concepts, approaches and relevant stakeholders and frameworks at local and international level. • Proven experience in GBV and protection programming. • Proven experience in participatory analysis and assessments. • Experience working with vulnerable communities, especially with women survivors or at risk of GBV. • Strong research and facilitation skills, with a focus on participatory methodologies. • Ability to develop innovative and user-friendly training materials. • Excellent communication and interpersonal skills. • Understanding of the local context and cultural dynamics related to GBV and gender issues in Jordan. • High or native level of Arabic. • High level of English.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Posting Title : Ethics Officer, P3, Department/ Office : UNRWA - Commissioner-General Office - Headquarters Amman Location Posting Period : HQ Amman 14 June 2026-11 July 2026 Job Opening number : PHONE_NUMBER-R-HQ Amman Staffing Exercise : N/A Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Ethics Officer reports to the Chief of Ethics Office Responsibilities Contributes substantively to developing and improving policies, directives, guidelines, procedures and other internal documents to support an appropriate ethical framework; reviews and provides input on policies, standards, guidance, and practices relevant to supporting a culture of ethics and compliance; supports the development of and drafts the annual Ethics Office strategy and work plan; proactively suggests activities in line with overall strategy, objectives and corresponding budget proposals; keeps abreast of new developments and best practices in ethics to ensure continual enhancement of related UNRWA policies, programmes, and training initiatives. In coordination with the Chief, Ethics Office and in collaboration with the relevant Departments and Fields , contributes substantively to designing, developing and delivering training and outreach to increase awareness on ethical issues; drafts outreach materials such as brochures, posters and regular messages for publication; updates the Ethics Office Intranet Page and the external web page to reflect new developments in Ethics policies, training programmes and activities; manages the Ethics Focal Points Network by providing advice, guidance, support, preparing for monthly meetings and keeping records. In direct coordination with Chief, Ethics Office, provides support in administering and proposing amendments/ revisions to the annual conflict of interest disclosure for international staff (United Nations Financial Disclosure Programme (UNFDP)) in accordance with rules and procedures established by the Agency and the UN system; provides assistance to the Area Staff Declaration of Interest Programme (ASDIP) as necessary. Provides confidential ethics advice and guidance to management and individual personnel on ethical issues, including but not limited to workplace issues, conflicts of interests, gifts and honors, and outside employment and activities; supports the Case Management System by recording and analyzing trends and recommending measures to improve the system. Coordinates with Chief, Ethics Office on and conducts prima facie assessments of retaliation cases in accordance with the Agency's Whistleblower Protection Policy, and in coordination with the Ethics Officer, drafts PaR assessments and recommends temporary protective measures as applicable. Supports the development of key ethics risk indicators and ensures effective risk management practices which encompass the identification, mitigation and monitoring of risks relating to the work of the Ethics Office; supports the Chief, Ethics Office with the work of the Women Advisory Forum, Organizational Culture Change, and other initiatives; supports the work plan of the Protection from Sexual Exploitation and Abuse and Sexual Harassment Coordinator in relation to developing awareness-raising tools and campaigns and ensures streamlining those with other Ethics-related training and materials. Drafts the Ethics Office annual report, quarterly reports and briefing notes containing recommendations on possible actions to promote adherence to high ethical standards in all aspects of the organization's functioning. Participates in relevant inter-agency United Nations and other international fora and discussions. Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default -Analyzing -Creating and Innovating -Formulating Strategies and concepts -Relating and Networking-Planning and Organizing -Solid Training skills -Learning and Researching Education Advanced university degree (master's or equivalent) from an accredited educational institution in law, international law, public administration, human resources management, behavioral sciences, with a focus on ethics or a related field. Job Specific Qualifications Work Experience At least five years of progressively responsible and relevant experience in areas relevant to the management of ethics issues and integrity training, such as law, corporate compliance, employee relations and staff misconduct and investigation is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have a minimum of two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Advanced university degree (master's or equivalent) from an accredited educational institution in law, international law, public administration, human resources management, behavioral sciences, with a focus on ethics or a related field is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>Advanced university degree (master's or equivalent) from an accredited educational institution in law, international law, public administration, human resources management, behavioral sciences, with a focus on ethics or a related field.</p><h2>Job Specific Qualifications</h2><p>Work Experience</p><p>At least five years of progressively responsible and relevant experience in areas relevant to the management of ethics issues and integrity training, such as law, corporate compliance, employee relations and staff misconduct and investigation is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have a minimum of two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Advanced university degree (master's or equivalent) from an accredited educational institution in law, international law, public administration, human resources management, behavioral sciences, with a focus on ethics or a related field is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Knowledge of Arabic is desirable. Familiarity with the UN system, rules, regulations and standards of conduct is desirable.</p><p></p></section>
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<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span><br><br><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span><br><span>We invite you to join us. Why?</span><br><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span><strong>JOB SUMMARY</strong></span></p><br><p><span>The Enterprise Digital Solutions Analyst is a full-stack digital practitioner within KEO Group’s IT function, responsible for designing and delivering solutions that digitize, automate, and surface intelligence across the organization. The role spans four capability pillars — Microsoft platform and SPFx/.NET development, Power Platform architecture, data and analytics engineering, and AI integration - with a strong secondary differentiator in Autodesk APS and AEC platform integrations. It requires someone equally comfortable writing a TypeScript web part, building a cross-platform mobile app in React Native, standing up a .NET Core service or Python automation, designing a Dataverse schema, building a Power BI semantic model, or prototyping an Azure OpenAI solution. Working within a multidisciplinary practice of data, knowledge, and infrastructure specialists, the Analyst translates operational challenges into scalable, well-governed digital products that KEO’s people actually use - across projects, practices, and geographies.</span></p><br><p><span><strong>KEY TASKS AND RESPONSIBILITIES</strong></span></p><br><p><span><strong>Microsoft Platform Development & Automation</strong></span></p><br><ul><li><span>Own the design, development, and delivery of solutions across the full Microsoft stack - from Power Platform apps and flows to SPFx web parts, .NET Azure Functions, and Graph API integrations - translating complex business requirements into maintainable, scalable applications.</span></li><li><span>Build and govern automated business processes across M365, integrating SharePoint Online, Dataverse, Teams, and third-party systems via connectors and direct REST/Graph API calls, selecting the right pattern based on performance, supportability, and security posture.</span></li><li><span>Extend Microsoft 365 Copilot through Copilot Studio - building declarative agents, custom connectors, and prompt extensions that surface KEO knowledge and process intelligence in the tools employees already use.</span></li><li><span>Build and deliver cross-platform mobile applications using React Native for Android and iOS, alongside modern web front-ends built with React and Next.js, extending KEO's digital solutions to field, site, and executive users beyond the desktop.</span></li></ul><p><span><strong>Data, Analytics & Reporting</strong></span></p><br><ul><li><span>Apply strong analytical thinking and reporting skills to translate operational data into clear dashboards, reports, and business insights.</span></li><li><span>Clean, transform, and structure data using Power Query, DAX, and sound data modelling practices to support accurate and reliable reporting.</span></li><li><span>Work with APIs, endpoints, and connected data sources to integrate external and internal system data into reporting and analytics solutions.</span></li></ul><p><span><strong>AI Integration & Innovation</strong></span></p><br><ul><li><span>Prototype and build AI-augmented solutions using Azure OpenAI, Copilot Studio, and the Power Platform AI Builder - identifying high-value use cases through engagement with business stakeholders and translating them into working pilots.</span></li><li><span>Stay ahead of the Microsoft AI and Power Platform release cadence, evaluating new capabilities (Copilot agents, AI Builder models, Semantic Kernel integrations) for relevance and value within KEO’s operating context.</span></li></ul><p><span><strong>Platform Support, Governance & Collaboration</strong></span></p><br><ul><li><span>Participate in business requirements analysis and process re-engineering workshops, helping stakeholders articulate problems precisely before designing solutions.</span></li><li><span>Ensure that Health, Safety, Sustainability, and Continual Improvement principles are embedded in all work practices.</span></li><li><span>Performs other duties as assigned.</span></li></ul> <br><strong>Qualifications</strong><br><ul><li><span>Typically, 5–8 years of hands-on Microsoft platform development experience, with demonstrable depth across SharePoint Online and Azure integration.</span></li><li><span>Proficient in C#, .NET, and .NET Core for Azure Functions, Web APIs, and cross-platform back-end services; strong TypeScript and JavaScript (ES6+, async/await, module bundling), SPFx and client-side development; solid HTML5 and CSS3 for custom front-end work across SharePoint and Power Pages.</span></li><li><span>Deep SPFx development experience - web parts, application customizers, field customizers, and List View Command Sets - using PnP JS, Microsoft Graph Toolkit, and SharePoint REST and Graph API endpoints, with React component patterns as standard.</span></li><li><span>Hands-on experience building and shipping cross-platform mobile applications with React Native, including production deployments to both Android (Google Play) and iOS (App Store).</span></li><li><span>Strong command of React and Next.js for building modern, component-based and server-rendered web applications, including routing, state management, and integration with REST and Graph APIs.</span></li><li><span>Proficient in Python for scripting, automation, data processing, and back-end service development, integrating with Azure services and enterprise APIs.</span></li><li><span>Hands-on experience with Power Automate and Power BI</span></li><li><span>Hands-on experience with Azure Functions, Azure Logic Apps, Azure Storage Accounts (blobs, queues, tables), Azure Service Bus, and API Management for enterprise integration patterns; familiar with Azure DevOps CI/CD pipelines for Power Platform solutions, SPFx packages, and .NET APIs.</span></li><li><span>Solid command of Entra ID app registrations, OAuth 2.0 flows (authorization code, client credentials, on-behalf-of), managed identities, and Microsoft Graph delta queries - able to design and debug end-to-end authentication flows across the Microsoft identity platform without assistance.</span></li><li><span>Strong relational database skills, including data schema design and management, authoring complex queries, developing and maintaining stored procedures, and performance optimization (indexing strategy, query plan analysis, and normalization) across SQL Server and comparable relational databases.</span></li><li><span>Experience building with Azure OpenAI (GPT-4o, embeddings, Assistants API), Azure AI Search (RAG patterns, semantic ranking, vector search), and AI Builder; familiar with Copilot Studio for declarative agents and custom connectors; working awareness of Semantic Kernel for orchestrating LLM-based workflows within enterprise applications.</span></li><li><span>Experience integrating systems using REST APIs, OAuth-secured endpoints, and structured data exchange patterns to support analytics, automation, and enterprise application workflows.</span></li><li><span>Experience in the AEC (Architecture, Engineering, and Construction) or professional services sector is advantageous.</span></li></ul> </div>
<p><br></p><p>Reporting to the Regional Policy, Advocacy and Communications Lead, the Communications & Visibility Officer will support the implementation of the regional ECD portfolio communications and visibility activities across the MENA region. The role will contribute to storytelling, content collection, visibility materials, event coverage, communications products, and coordination with country, regional, and global communications colleagues. The Communications & Visibility Officer will serve as a central coordination point for communications and visibility efforts across the MENA ECD portfolio country programs, ensuring the timely collection, development, management, and dissemination of high-quality content that showcases program impact, learning, and achievements, in close coordination with country program communication leads. The Communications & Visibility Officer will play a key role in ensuring high-quality documentation of program activities, capturing impact stories from children, caregivers and communities, maintaining communications assets, and supporting the production of donor-facing and public-facing communications materials.</p><p><b>Specific Responsibilities:</b></p><p>The Communications and Visibility Officer will support the planning, coordination, and implementation of communications and visibility activities across the regional ECD portfolio. The role will work closely with country teams, regional colleagues, partners, and external service providers to strengthen storytelling, visibility, content management, and communications products that showcase program impact, learning, and achievements.</p><ul><li>Content Development and Storytelling<ul><li>Draft and edit blogs, human-interest stories, case studies, newsletters, talking points, press releases, and media materials in English and Arabic.</li><li>Adapt communications content for digital and social media channels.</li></ul></li><li>Content Collection and Asset Management<ul><li>Coordinate collection of photos, videos, testimonials, and other assets from country teams and partners, including through field visits and event attendance, ensuring timely submission against donor and content calendars.</li><li>Maintain organized, tagged archives in Brandfolder (the IRC content library) and other content management platforms for reporting, donor engagement, and future use.</li></ul></li><li>Country and Regional Communications Coordination<ul><li>Serve as the primary coordination point between the regional ECD portfolio team and country communications focal points, supporting them in identifying communications opportunities, in close coordination with IRC s regional Polic, Advocacy and Communications team and relevant global communications team.</li><li>Facilitate sharing of products and lessons learned across country, regional, and global teams, and identify opportunities to amplify regional ECD portfolio achievements.</li></ul></li><li>Visibility, Branding and Vendor Management<ul><li>Ensure safeguarding, consent, and IRC/donor branding compliance across all communications materials and assets, coordinating sign-off on branded items as needed.</li><li>Act as day-to-day focal point for communications, photography, videography, and content production vendors, including external consultants and agencies, tracking deliverables, timelines, and quality standards.</li><li>Support visibility activities across regional and country programs, including event communications packages and on-site visibility support.</li></ul></li><li>Reporting and Administrative Support<ul><li>Maintain communications trackers, content calendars, and visibility monitoring tools, and support donor and project reporting requirements.</li><li>Provide day-to-day communications support to the Regional Policy, Advocacy and Communications Lead and the wider regional ECD portfolio team.</li></ul></li></ul><p>Supervisory Responsibilities: None.</p><p><b>Requirements</b>:</p><ul><li>Bachelor s degree in communications, Journalism, Media, Marketing, International Development or a related field; previous experience in an NGO in a similar role is a plus.</li><li>Minimum 4 years of professional experience in communications, media, public relations, storytelling, journalism, or related fields.</li><li>Excellent written and verbal communication skills in English and Arabic is required required.</li><li>Strong storytelling and case study writing and editing skills, with the ability to identify strong stories and adapt communication style to different audiences.</li><li>Experience collecting and developing human-interest stories, interviews and beneficiary testimonials.</li><li>Experience coordinating communications activities across multiple stakeholders and locations.</li><li>Strong organizational skills and ability to manage multiple priorities and deadlines.</li><li>Experience working with photography, videography and content management processes; knowledge of Adobe Creative Suite (Premiere Pro, Illustrator, Photoshop, and InDesign) is highly desirable.</li><li>Familiarity with, Brandfolder, Box, SharePoint or similar content management systems.</li><li>Experience in humanitarian, development, education or early childhood development programs is highly desirable.</li><li>Work-related travel within the MENA region (Jordan, Lebanon, Syria), up to 30%, is expected.</li></ul><p>Preferred Experience</p><ul><li>Experience working with humanitarian, development, education, early childhood development, or donor-funded programs.</li><li>Experience coordinating communications activities across multiple countries or regional programs is highly desirable.</li><li>Photography, videography, content editing, or multimedia production experience is an asset.</li></ul><p>Reporting Line The Communications and Visibility Officer reports directly to the Regional Policy, Advocacy and Communications Lead for the regional ECD Portfolio, with a technical reporting line to the regional Content and Digital Specialist, and works closely with the country program teams, regional and global communications colleagues, implementing partners, and external communications service providers.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in communications, Journalism, Media, Marketing, International Development or a related field; previous experience in an NGO in a similar role is a plus.</li><li>Minimum 4 years of professional experience in communications, media, public relations, storytelling, journalism, or related fields.</li><li>Excellent written and verbal communication skills in English and Arabic is required required.</li><li>Strong storytelling and case study writing and editing skills, with the ability to identify strong stories and adapt communication style to different audiences.</li><li>Experience collecting and developing human-interest stories, interviews and beneficiary testimonials.</li><li>Experience coordinating communications activities across multiple stakeholders and locations.</li><li>Strong organizational skills and ability to manage multiple priorities and deadlines.</li><li>Experience working with photography, videography and content management processes; knowledge of Adobe Creative Suite (Premiere Pro, Illustrator, Photoshop, and InDesign) is highly desirable.</li><li>Familiarity with, Brandfolder, Box, SharePoint or similar content management systems.</li><li>Experience in humanitarian, development, education or early childhood development programs is highly desirable.</li><li>Work-related travel within the MENA region (Jordan, Lebanon, Syria), up to 30%, is expected.</li><li>Experience working with humanitarian, development, education, early childhood development, or donor-funded programs.</li><li>Experience coordinating communications activities across multiple countries or regional programs is highly desirable.</li><li>Photography, videography, content editing, or multimedia production experience is an asset.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Why This Role Matters At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale.<br> As our platform grows, so does the complexity of the problems we solve.<br> Great product ideas are easy.<br> Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.<br> That's where this role comes in.<br> As a Product Owner, you'll sit at the center of product delivery.<br> You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.<br> Your impact won't be measured by how many Jira tickets you create.<br> It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.<br> You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.<br> If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.<br> What You'll DoCreate clarity where others see complexity You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.<br> Own squad readiness You'll make sure backlog items are ready before they enter development.<br> Engineers shouldn't be discovering major requirements halfway through a sprint.<br> You'll ensure the team has the context, detail, and alignment needed to deliver predictably.<br> Help the team build the right things You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.<br> Drive productive collaboration You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.<br> Challenge unclear thinking When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions.<br> Respectfully, but confidently.<br> Reduce delivery friction You'll identify risks, dependencies, and gaps before they become problems.<br> Your goal is to help the team spend less time clarifying work and more time delivering value.<br> Protect quality and customer experience You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.<br> Support successful launches You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.<br> Who You AreYou bring structure without creating bureaucracy You love organization, but you know process should help teams move faster, not slow them down.<br> You care about outcomes, not ticket completion Closing a story isn't success.<br> Solving a customer problem is.<br> You ask great questions You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.<br> You communicate clearly You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.<br> You thrive in cross-functional environments You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.<br> You have strong product delivery experience You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.<br> You're comfortable with technical concepts You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.<br> You're comfortable with ambiguity You won't always receive perfect requirements or complete information.<br> You're able to create clarity and move things forward without waiting for every answer.<br> You'll likely stand out if you have experience with: B2B SaaS products Customer Experience (CX) platforms Social listening or customer engagement tools CRM, CDP, analytics, or workflow products AI-powered products and automation Arabic-first or MENA-focused products Product analytics and adoption metrics What Success Looks Like Within your first few months: Backlog items enter development with significantly fewer unanswered questions.<br> Sprint planning becomes more predictable because work is properly prepared and understood.<br> Engineers spend less time seeking clarification and more time building.<br> Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.<br> Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.<br> Product releases are smoother because internal teams are prepared and aligned.<br> Most importantly, customers receive better products because the team consistently understands the problem before building the solution.<br> What The Hiring Process Will Look Like 1.<br> Intro call with TA 2.<br> Interview with HM 3.<br> Case Study 4.<br> Presentation Interview 5.<br> Culture fit / Offer At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement.<br> We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.<br> If that sounds like the environment where you do your best work, we'd love to meet you.<br></span> </div>
<p><strong>Starting position: 15/10/2026<br>
<br>
Duration : Fixe-term Contract (12 Month Duration)<br>
<br>
Rate of activity : 100%<br>
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Place of work : MENA Regional Office - Amman, Jordan</strong><br>
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<strong> Deadline for applications:</strong> Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br>
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Terre des hommes (Tdh) :<br>
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The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p>
<p><strong>Context :</strong><br>
<br>
Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East (MENA), Tdh intervenes directly in 7 countries (Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria).<br>
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<strong>Main responsibilities:</strong><br>
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Under the direct supervision of the Regional Finance Coordinator, the Regional Finance Officer provides technical support to the financial management of the region (regional office and country offices). He/she supports budget monitoring, in particular the optimization of the region's budgets, leads coordination between countries and the region, and actively participates in the preparation and annual review of budgets. He/she contributes to the management and consolidation of multi-country or regional financing, particularly when the region is the lead partner. He/she ensures the proper application of internal and donor procedures and the quality and reliability of financial reports<br>
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<strong>Specific responsibilities:</strong><br>
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<strong>Support to the management of the region</strong></p>
<p><strong>Regional Office Financial Management Support</strong></p>
<p>· Manage the regional office accounting and control of the analytical allocations</p>
<p>· Preparation of the monthly budget monitoring (FMT cycle) and contribute to the financial balance of the regional office, including providing analysis and feedback support to the regional management team</p>
<p>· Conduct meetings with budget holders to review project budgets, analytical allocations and financial situation when the regional office is lead.</p>
<p>· Organize the monthly coordination between the country CAFs and the region (communication of allocations from the country offices hosting the regionals, sharing of the list of expenses, communication of good practices)</p>
<p>· Participate in the development of donor budgets when the regional office is the lead or during multi-country proposals</p>
<p>· Preparation of the annual regional budget as well as periodic budget revisions</p>
<p>· Preparing financial reports of the budgets for the regional office is led in accordance with the donor reporting schedule and sending them for validation to RC Finance, identify and report financial risks to Finance RC</p>
<p>· Communicate with the Regional Logistics Officer the configuration of country contracts including regional costs</p>
<p>· Follow up with the Regional Logistics manager on purchase requests, payments and monitoring of regional expenses</p>
<p>· Follow with the regional HR department for the monthly payroll and legal deductions payments.</p>
<p>· Ensuring the confidentiality of financial information</p>
<p><strong>Support to the management of the country offices delegated by the Regional FC</strong></p>
<p><strong>Regional Financial Monitoring</strong></p>
<p>· Ensure the control of the analytical allocations of the monthly accounting of the country offices</p>
<p>· Monthly control and analysis of the country offices' budget monitoring (FMT cycle) include monitoring burn rates, ensuring alignment with project implementation timelines and budget performance, the control of their monthly cash request, and identifying financial risks, trends, variances and provide recommendations to the Regional Finance Coordinator.</p>
<p>· Track corrections of donor payments in CRM by country offices.</p>
<p>· Contribute to the regional financial data consolidation and preparation of financial dashboards with analysis for regional management.</p>
<p>________________________________________</p>
<p><strong>Budgeting and Financial Planning</strong></p>
<p>· Support Country Offices in annual budgeting, periodic reviews and project budget development.</p>
<p>· Participate in the control of budgets for new funding requests and potential amendments from country offices according to the validation thresholds in place before submission to the RC Finance for validation</p>
<p>· Assist in budget revisions, realignments, and donor budget modifications.</p>
<p>· Review proposed budgets to ensure consistency with donor guidelines and organizational policies.</p>
<p>· Contribute to regional financial planning and forecasting.</p>
<p>________________________________________</p>
<p><strong>Donor Financial Compliance</strong></p>
<p>· Ensure compliance with donor regulations and grant agreements.</p>
<p>· Monitor country office financial reports according to the validation thresholds in place, in accordance with the donor reporting schedule and send them for validation by the Finance RC</p>
<p>· Support Country Offices in the preparation of donor financial reports.</p>
<p>· Review financial reports before submission to ensure accuracy and compliance.</p>
<p>· Provide guidance on eligible costs, budget utilization, and financial documentation requirements.</p>
<p>________________________________________</p>
<p><strong>Financial Systems and Tools</strong></p>
<p>· Ensure Country Offices maintain updated financial monitoring tools and accounting records.</p>
<p>· Support the improvement and harmonization of regional financial management tools and templates.</p>
<p>· Assist with troubleshooting financial system issues and liaise with relevant departments when needed.</p>
<p>· Promote best practices in financial data management.</p>
<p>________________________________________</p>
<p><strong>Internal Controls and Risk Management</strong></p>
<p>· Support the implementation of internal financial controls, Risk and Capacity Assessments across Country Offices.</p>
<p>· Monitor compliance with organizational finance policies and procedures.</p>
<p>· Identify financial risks and propose mitigation measures.</p>
<p>· Contribute to internal audits, donor audits, and follow-up on audit recommendations.</p>
<p>________________________________________</p>
<p><strong>Capacity Building and Technical Support</strong></p>
<p>· Provide technical support to Country Finance teams on financial management issues.</p>
<p>· Deliver guidance on donor regulations, financial reporting, and budget management.</p>
<p>· Contribute to the strengthening of Country Office finance staff through training and coaching.</p>
<p>________________________________________</p>
<p><strong>Coordination and Communication</strong></p>
<p>· Maintain regular communication with Country Office Finance teams, including regular meetings.</p>
<p>· Contribute to regional finance meetings and financial decision-making.</p>
<p>· Support cross-department coordination with Programs, HR, and Operations teams.</p>
<p>Perform other duties related to the position as required and prioritized by hierarchy</p>
<p><br>
<br>
<strong>**The full Job Description will be shared with shortlisted candidates.**<br>
<br>
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Education :</strong> University degree or equivalent business school in Finance and/or Management Control<br>
<br>
<strong>Experience / Skills :</strong><br>
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Minimum 3 years of professional experience in a similar role</p>
<p><strong>Skills:</strong></p>
<p>· Manage your time and priorities, meet deadlines and be punctual.</p>
<p>· Communicate in a clear, concise and respectful manner.</p>
<p>· Respond in an elaborate and constructive manner to your interlocutors.</p>
<p>· Ability to manage stress and emotions, ability to work under pressure</p>
<p>· Ability to work in a multicultural environment and team spirit</p>
<p>· Provide advice in their area of specialization in a spirit of partnership.</p>
<p>· Know and respect the rules and processes of the various areas related to your activity.</p>
<p>· Contribute to the development of tools and methods useful to the activities of his/her sector.</p>
<p>· Excellent knowledge of financial procedures, auditing and general accounting requirements</p>
<p>· Knowledge of the functioning of major humanitarian donors and their financial and administrative requirements is desirable.</p>
<p>· Ability to evaluate, analyze, improve/propose improvements in procedures/tools.<br>
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<strong>Languages :</strong><br>
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English - Arabic<br>
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<strong>IT knowledge :</strong><br>
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Proficiency in computer tools, including an advanced level of Excel,</p>
<p>Knowledge of SAGA is a plus</p>
<p><strong>Tdh General Code of Conduct and Ethical Policies</strong> :</p>
<ul>
<li>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</li>
</ul>
<ul>
<li>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</li>
</ul>
<ul>
<li>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</li>
</ul>
<ul>
<li>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</li>
</ul>
<ul>
<li>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</li>
</ul>
<p><strong>Procedure:</strong><br>
<br>
Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br>
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<strong>References :</strong><br>
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Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator, support countries in the achievement of their development priorities and the attainment of the SDGs. The position is located in the United Nations Resident Coordination Office (RCO) in Amman, Jordan. Under the direct supervision of the Head of Office and guidance of the RC and in full confidentiality, the Executive Assistant ensures effective and efficient functioning of the RC Front-Office, overall management of the RC's schedule and logistical requirements, maintenance of protocol procedures, management of information flow, and follow-up on deadlines and commitments made.<br> Responsibilities<br>Within delegated authority, the Executive Assistant will be responsible for the following duties: 1. ENSURE EFFECTIVE AND EFFICIENT FUNCTIONING OF THE RC FRONT OFFICE: • Maintain the Resident Coordinator’s calendar and representation schedule, arrange appointments and meetings of the RC, coordinates logistical and protocol arrangements for official functions, liaises with diplomatic missions, government counterparts and UN entities; ensure compliance with UN and host country protocol requirements, and act as an interpreter and/or take minutes of meetings when required. • Coordinate high-quality briefing materials for the RC for appointments, meetings, events, and missions and ensure that all correspondence and documents submitted to the RC are according to UN norms and standards, including directives. Coordinate comments on behalf of RC for signature and action/follow-up when required. • Draft key correspondence, including notes to files, minutes of meetings and Note Verbales, and provide translation for official correspondence. • Manage RC travel and missions, prepare travel requests, ensure flight bookings and provision of logistics information, and follow up on trip reports and travel claims. • Maintain contact lists of high-level partners, UN Agencies, and Diplomatic Corps. • Assist in organizing official events: travel (booking flights, request for security clearance, arrangements at airport, etc.) for local and high-level visitors as required. • In collaboration with the RCO team, prepare and maintain checklists and templates for relevant processes (high-level visits, meetings preparation, etc). • Provide all similar services and support to RC. 2. PROVIDE ADMINISTRATIVE AND COMMUNICATIONS SUPPORT TO THE OFFICE: • Maintain the filing system (in Microsoft Teams/SharePoint), ensuring the safekeeping of confidential materials. Use of automated filing system. • Screen RC incoming calls and correspondence. • Support the organization and communication of various coordination meetings, including UNCT meetings. • Participate in the organization of official UN Days, public events, joint UN events and provide secretariat and administrative support to the UNCT. • Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports to RC. • Support the Head of Office on engagement with external partners, preparation of and follow-up on events/high-level missions/official engagements and management of administrative processes. • Assists with visualizations and updating information material such as web pages or brochures. 3. GENERAL ADMINISTRATION: • Act as an alternate to the RCO Administrative Assistant when required to support RCO in day-to-day administrative tasks as required, including contract administration, office time management, budget and finance, and human resource management. • Coordinate the activities of the RC driver. • Provide support to the RC in matters such as documentation, visas, travel arrangements, house and school search, etc. • Provide support to the office on protocol matters and liaise with related departments in UN entities and in the Government • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Ensures that requirements and background information used for data analysis are documented. • Performs other relevant duties as assigned.<br> Competencies<br>PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.<br> Education<br>Completion of a High school diploma or equivalent is required. Bachelor's or Advanced University Degree in Business Administration, Office Management, Communication or related fields would be an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of seven (7) years of experience in executive assistance, administrative support or front office functions at senior management level is required. The minimum years of relevant experience is reduced by two (2) years for candidates who possess a first level University degree. Demonstrated experience in supporting senior officials or executive offices, including protocol arrangements is required. Demonstrated experience in organizing meetings, missions and high-level events, including coordination with internal and external stakeholders is required. Work experience with the United Nations, international organization, diplomatic mission or government institution is desirable. One(1) year or more of experience in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone/Teleconference (MS Teams) or in-person where possible.<br> Special Notice<br>This is a Temporary Job Opening. Appointment against this position is for a duration of Three Hundred and Sixty-Four (364) days, a limited duration and does not carry any expectancy, legal or otherwise, of renewal. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. Online applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. ease resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<p><strong>Role mandate.</strong> Maintain accurate product costs, inventory values, manufacturing variances, and cost data so the company can control plant performance and make informed commercial and operational decisions.</p><p><strong>Job Purpose</strong> The Cost Accountant supports the integrity of the company manufacturing-cost information. The role maintains standard and actual costs, completes cost-accounting activities during period close, reconciles inventory and production balances, analyzes operational variances, supports stock counts, and provides clear insight into product, process, and margin performance. The position works closely with Accounting, Production, Supply Chain, Warehousing, Procurement, Sales, Engineering, and IT.</p><p><strong>Key Responsibilities</strong></p><p><strong>Product Costing and Cost Standards</strong> Calculate and maintain product costs covering raw materials, packaging, direct labor, utilities, production overhead, work in progress, finished goods, by-products, scrap, and production losses, as applicable. Maintain standard costs, cost centers, allocation bases, overhead rates, bills of material, routings, recipes, and other approved costing assumptions in coordination with operational owners. Review new or modified products, formulations, packaging configurations, production processes, and sourcing changes to ensure timely and accurate costing before implementation. Support actual, standard, process, batch, and job-costing requirements according to the company approved accounting policies and ERP design. Validate the accounting treatment of normal and abnormal loss, rework, off-specification output, scrap, waste, and by-products where relevant to plant operations.</p><p><strong>Period Close and Cost Reconciliation</strong> Complete assigned monthly and annual cost-accounting activities within the approved close timetable, including production-order settlement, overhead absorption, inventory valuation, and variance postings. Reconcile inventory, work-in-progress, production, consumption, overhead, purchase-price, and cost-of-sales balances between the ERP subledgers, operational records, and general ledger. Investigate unexplained or unusual balances, negative stock, inactive production orders, abnormal movements, interface errors, and unsupported manual adjustments, and ensure timely correction. Prepare complete working papers, reconciliations, schedules, and supporting evidence for management review, internal control, external audit, and statutory requirements.</p><p><strong>Manufacturing Variance and Performance Analysis</strong> Analyze material price, usage, mix, yield, labor, energy, overhead, efficiency, volume, and production variances against standard cost, budget, forecast, and prior periods. Work with Production, Engineering, Supply Chain, and Procurement to identify the operational causes of unfavorable variances and monitor agreed corrective actions. Prepare cost and margin reports by product, product family, batch, production line, cost center, customer, or channel where reliable data is available. Identify cost trends, loss drivers, low-margin products, abnormal consumption, inefficient resource use, and other opportunities for cost reduction or profitability improvement.</p><p><strong>Inventory Valuation and Stock Control</strong> Support cycle counts and annual physical inventories across raw materials, packaging, spare parts, work in progress, finished goods, and other relevant stock categories. Investigate book-to-physical differences, validate approved inventory adjustments, and help strengthen controls over receipts, issues, transfers, returns, production consumption, and finished-goods reporting. Monitor slow-moving, obsolete, damaged, expired, contaminated, and off-specification items and prepare appropriate valuation or provision analysis in accordance with approved policy. Review inventory valuation, net realizable value, landed cost, purchase-price differences, and other cost components for accuracy and consistency.</p><p><br></p><p><strong>Qualifications and Experience</strong></p><p><strong>Essential Requirements</strong> Bachelor's degree in Accounting, Finance, or a closely related discipline from a recognized university. Three to five years of relevant cost-accounting or manufacturing-accounting experience in an industrial or manufacturing environment. Practical experience with product costing, inventory valuation, work in progress, manufacturing overhead, cost allocation, period close, reconciliations, and variance analysis. Sound understanding of accounting principles, internal controls, inventory procedures, and the relationship between operational transactions and the general ledger. Strong spreadsheet capability and practical experience with an ERP or integrated accounting system. Analytical ability, accuracy, deadline discipline, and the confidence to investigate discrepancies with operational stakeholders. Professional working proficiency in Arabic and English, including the ability to prepare clear schedules, reports, and explanations.</p><p><strong>Preferred Profile</strong> Cost-accounting experience in chemical, petrochemical, process, or another continuous-process manufacturing environment. Experience with standard costing, process costing, yield and loss analysis, by-product accounting, and complex inventory movements. Hands-on experience with SAP, Oracle, Microsoft Dynamics, or another manufacturing ERP, particularly the costing and inventory modules. CMA, CPA, JCPA, ACCA, or relevant professional study or certification. Experience supporting ERP implementations, physical inventories, audit requirements, master data improvement, or manufacturing cost-reduction programs.</p><p><strong>Core Competencies</strong> Manufacturing-cost and inventory accounting Analytical thinking and structured problem-solving Accuracy, integrity, and attention to details ERP, spreadsheet, and data-reconciliation capability Planning, organization, and closing-deadline discipline Clear communication and cross-functional collaboration Commercial awareness and cost-improvement orientation Confidentiality, accountability, and professional ethics</p><p><strong>Key Performance Indicators</strong> Cost-accounting close completed accurately within the approved timetable Timeliness and accuracy of standard-cost updates, product costs, and cost-of-sales information Completion and quality of inventory, work-in-progress, production, and cost-account reconciliations Accuracy, clarity, and actionability of manufacturing-variance and margin analysis Physical-count differences, inventory adjustments, and stock-valuation exceptions Number and age of unresolved costing errors, negative stocks, inactive orders, and master-data issues Financial validation and tracking of approved cost-reduction initiatives Timely closure of audit, control, and process-improvement actions</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or a closely related discipline from a recognized university.</li><li>Three to five years of relevant cost-accounting or manufacturing-accounting experience in an industrial or manufacturing environment.</li><li>Practical experience with product costing, inventory valuation, work in progress, manufacturing overhead, cost allocation, period close, reconciliations, and variance analysis.</li><li>Sound understanding of accounting principles, internal controls, inventory procedures, and the relationship between operational transactions and the general ledger.</li><li>Strong spreadsheet capability and practical experience with an ERP or integrated accounting system.</li><li>Analytical ability, accuracy, deadline discipline, and the confidence to investigate discrepancies with operational stakeholders.</li><li>Professional working proficiency in Arabic and English, including the ability to prepare clear schedules, reports, and explanations.</li><li>Cost-accounting experience in chemical, petrochemical, process, or another continuous-process manufacturing environment.</li><li>Experience with standard costing, process costing, yield and loss analysis, by-product accounting, and complex inventory movements.</li><li>Hands-on experience with SAP, Oracle, Microsoft Dynamics, or another manufacturing ERP, particularly the costing and inventory modules.</li><li>CMA, CPA, JCPA, ACCA, or relevant professional study or certification.</li><li>Experience supporting ERP implementations, physical inventories, audit requirements, master data improvement, or manufacturing cost-reduction programs.</li></ul>
<p>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator, support countries in the achievement of their development priorities and the attainment of the SDGs. The position is located in the United Nations Resident Coordination Office (RCO) in Amman, Jordan. Under the direct supervision of the Head of Office and guidance of the RC and in full confidentiality, the Executive Assistant ensures effective and efficient functioning of the RC Front-Office, overall management of the RC's schedule and logistical requirements, maintenance of protocol procedures, management of information flow, and follow-up on deadlines and commitments made. Responsibilities Within delegated authority, the Executive Assistant will be responsible for the following duties:</p><p>1. ENSURE EFFECTIVE AND EFFICIENT FUNCTIONING OF THE RC FRONT OFFICE:</p><ul><li>Maintain the Resident Coordinator s calendar and representation schedule, arrange appointments and meetings of the RC, coordinates logistical and protocol arrangements for official functions, liaises with diplomatic missions, government counterparts and UN entities; ensure compliance with UN and host country protocol requirements, and act as an interpreter and/or take minutes of meetings when required.</li><li>Coordinate high-quality briefing materials for the RC for appointments, meetings, events, and missions and ensure that all correspondence and documents submitted to the RC are according to UN norms and standards, including directives.</li><li>Coordinate comments on behalf of RC for signature and action/follow-up when required.</li><li>Draft key correspondence, including notes to files, minutes of meetings and Note Verbales, and provide translation for official correspondence.</li><li>Manage RC travel and missions, prepare travel requests, ensure flight bookings and provision of logistics information, and follow up on trip reports and travel claims.</li><li>Maintain contact lists of high-level partners, UN Agencies, and Diplomatic Corps.</li><li>Assist in organizing official events: travel (booking flights, request for security clearance, arrangements at airport, etc.) for local and high-level visitors as required.</li><li>In collaboration with the RCO team, prepare and maintain checklists and templates for relevant processes (high-level visits, meetings preparation, etc).</li><li>Provide all similar services and support to RC.</li></ul><p>2. PROVIDE ADMINISTRATIVE AND COMMUNICATIONS SUPPORT TO THE OFFICE:</p><ul><li>Maintain the filing system (in Microsoft Teams/SharePoint), ensuring the safekeeping of confidential materials.</li><li>Use of automated filing system.</li><li>Screen RC incoming calls and correspondence.</li><li>Support the organization and communication of various coordination meetings, including UNCT meetings.</li><li>Participate in the organization of official UN Days, public events, joint UN events and provide secretariat and administrative support to the UNCT.</li><li>Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports to RC.</li><li>Support the Head of Office on engagement with external partners, preparation of and follow-up on events/high-level missions/official engagements and management of administrative processes.</li><li>Assists with visualizations and updating information material such as web pages or brochures.</li></ul><p>3. GENERAL ADMINISTRATION:</p><ul><li>Act as an alternate to the RCO Administrative Assistant when required to support RCO in day-to-day administrative tasks as required, including contract administration, office time management, budget and finance, and human resource management.</li><li>Coordinate the activities of the RC driver.</li><li>Provide support to the RC in matters such as documentation, visas, travel arrangements, house and school search, etc.</li><li>Provide support to the office on protocol matters and liaise with related departments in UN entities and in the Government</li><li>Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.</li><li>Ensures that requirements and background information used for data analysis are documented.</li><li>Performs other relevant duties as assigned.</li></ul><p>Competencies</p><p>PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</p><p><br></p><p>Not available.</p><p>Work Experience</p><p>A minimum of seven (7) years of experience in executive assistance, administrative support or front office functions at senior management level is required. The minimum years of relevant experience is reduced by two (2) years for candidates who possess a first level University degree. Demonstrated experience in supporting senior officials or executive offices, including protocol arrangements is required. Demonstrated experience in organizing meetings, missions and high-level events, including coordination with internal and external stakeholders is required. Work experience with the United Nations, international organization, diplomatic mission or government institution is desirable. One(1) year or more of experience in data analytics or related area is desirable.</p><p>Languages</p><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Completion of a High school diploma or equivalent is required.</li><li>Bachelor's or Advanced University Degree in Business Administration, Office Management, Communication or related fields would be an advantage.</li><li>A minimum of seven (7) years of experience in executive assistance, administrative support or front office functions at senior management level is required.</li><li>The minimum years of relevant experience is reduced by two (2) years for candidates who possess a first level University degree.</li><li>Demonstrated experience in supporting senior officials or executive offices, including protocol arrangements is required.</li><li>Demonstrated experience in organizing meetings, missions and high-level events, including coordination with internal and external stakeholders is required.</li><li>Work experience with the United Nations, international organization, diplomatic mission or government institution is desirable.</li><li>One(1) year or more of experience in data analytics or related area is desirable.</li><li>English and Arabic are required.</li></ul>
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<span>Location: Amman, Jordan Job Description: The Fresh Full Stack Developer is responsible for supporting the design, development, maintenance, and enhancement of application features across backend, frontend, and database layers.<br> This position is intended for a fresh graduate or early-career professional seeking to build practical experience within a structured development environment while working under the guidance of senior team members and adhering to established coding standards, SDLC processes, and architectural guidelines.<br> Key Responsibilities: Application Development: Support the development of backend services using C# and .<br>NET Core. Assist in the implementation of frontend components using jQuery, Bootstrap, and Metronic UI.<br> Contribute to the development and maintenance of RESTful APIs for internal and external use.<br> Participate in implementing business logic within multi-tenant environments under guidance.<br> Assist in maintaining Windows client applications where required.<br> Support mobile application tasks as assigned by the Development Team Lead.<br> Database & Data Handling: Write and maintain basic SQL Server queries, views, and stored procedures with support from senior developers.<br> Support efforts to ensure data accuracy, consistency, and reliability.<br> Follow best practices for database access, transactions, and data handling.<br> Assist in troubleshooting data-related issues.<br> Code Quality & Standards: Write clean, readable, and maintainable code in accordance with team standards.<br> Participate in code reviews and apply feedback in a timely manner.<br> Learn and follow defined architecture principles and design patterns.<br> Assist with improving and refactoring existing code under guidance.<br> Apply appropriate error handling, logging, and validation in assigned tasks.<br> SDLC & Delivery: Work within Agile/Scrum methodology.<br> Participate in sprint planning, daily standups, reviews, and retrospectives.<br> Complete assigned tasks within agreed timelines with support from the team.<br> Collaborate with QA to resolve defects and improve application quality.<br> Support deployments to QA and UAT environments when required.<br> DevOps & Repository Usage: Follow defined branching and merging practices.<br> Use GitHub / Azure DevOps repositories for source control.<br> Maintain clear and traceable commits aligned with assigned work items.<br> Assist in resolving build issues related to assigned code changes.<br> Knowledge Sharing & Documentation: Document assigned modules, APIs, and implemented logic.<br> Maintain up-to-date technical documentation for completed work.<br> Participate in knowledge-sharing sessions.<br> Communicate progress, issues, and understanding of assigned features to team members.<br> Collaboration & Communication: Work closely with Senior Developers and Development Team Lead.<br> Coordinate with QA, DevOps, and Infrastructure teams as needed.<br> Escalate blockers, questions, or unclear requirements in a timely manner.<br> Collaborate effectively with distributed teams.<br> Security & Compliance: Follow secure coding practices.<br> Handle sensitive data responsibly and confidentially.<br> Comply with internal security policies and access controls.<br> Support logging, traceability, and audit requirements as needed.<br> Job Relations: Reports to Development Team Lead.<br> Works closely with Senior Developers, QA, DevOps, and Infra teams.<br> Coordinates with Technical Delivery Lead as required.<br> Bachelor’s degree in computer engineering, Computer Science, or related field.<br> Fresh graduate or up to 1 year of experience in software development.<br> Competencies: Willingness to learn and respond positively to feedback.<br> Good organizational and time management skills.<br> Effective communication and documentation ability.<br> Analytical thinking and a problem-solving mindset.<br> Ability to work effectively within a fast-paced team environment.<br> Skills: Backend: Basic knowledge of C# and .<br>NET Core. Frontend: Basic knowledge of HTML, CSS, JavaScript, jQuery, Bootstrap, and Metronic.<br> Database: Basic knowledge of Microsoft SQL Server.<br> Real-time: Exposure to SignalR is a plus.<br> Version Control: Familiarity with Git (GitHub / Azure DevOps).<br> CI/CD: Basic understanding of Azure DevOps Pipelines or similar tools.<br> Documentation: Familiarity with SharePoint or internal documentation tools.<br> Project Management: Familiarity with Jira / Azure Boards.<br> Preferred Skills: Academic projects, internships, graduation projects, or personal projects are considered an advantage.<br> Basic familiarity with C#, .<br>NET Core, SQL Server, JavaScript, jQuery, and web application concepts.<br> Exposure to Agile/Scrum, Git, Jira, DevOps, or CI/CD concepts is considered a plus.<br> Languages: Fluent in English (required).<br> Arabic proficiency (preferred).<br></span> </div>
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<span><br>JOB SUMMARY<br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVIITES<br>Supporting management of Property Operations <br>• Supervises distribution of repair work orders.<br>• Ensures property policies are administered fairly and consistently.<br>• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.<br>• Establishes and maintains open, collaborative relationships with employees.<br>• Monitors timeliness and quality of completion of repair work orders.<br>• Supervises Engineering and related areas in absence of the Director of Engineering.<br>• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.<br>• Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and order or purchase new equipment, supplies, and furnishings.<br>• Supervises the day to day operations of Engineering and related departments.<br>Maintaining Property Standards<br>• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.<br>• Maintains accurate logs and records as required.<br>• Operates generators and fire pumps as necessary.<br>• Provides emergency response services 24/7.<br>• Repairs equipment (e.g., refrigeration, laundry) as necessary.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>Ensuring Exceptional Customer Service<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Sets a positive example for guest relations.<br>Conducting Human Resources Activities<br>• Helps train employees in safety procedures.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Solicits employee feedback.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
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<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVITIES<br>Supporting management of Department Operations and Engineering Budgets<br>• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.<br>• Helps establish priorities for total property maintenance needs.<br>• Supervises the day to day operations of Engineering.<br>• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.<br>• Maintains and operates equipment at optimum effectiveness, efficiency and safety.<br>• Supervises distribution of repair work orders.<br>• Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed.<br>• Acts as technical liaison for all departments in property.<br>• Supervises Engineering in the absence of the Director of Engineering.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and makes purchases of new equipment, supplies, and furnishings.<br>• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.<br>• Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow.<br>• Performs inspections effectively.<br>• Assists in evaluating and implementing new technologies, equipment and supplies.<br>• Assists in establishing and implementing an energy conservation program.<br>Maintaining Engineering Standards<br>• Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.<br>• Helps ensure regulatory compliance to facility regulations and safety standards.<br>• Ensures compliance with all Engineering departmental policies, standards and procedures.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Empowers employees to provide excellent customer service.<br>Conducting Human Resources Activities<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Helps train employees in safety procedures.<br>• Assists in training other department employees in fire protection, safety and evacuation procedures.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in performing operational activities as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting management of property operations</strong></p>
<ul>
<li>Supervises distribution of repair work orders.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li>
<li>Establishes and maintains open, collaborative relationships with employees.</li>
<li>Monitors timeliness and quality of completion of repair work orders.</li>
<li>Supervises Engineering and related areas in absence of the Director of Engineering.</li>
<li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li>
<li>Ensures that regular ongoing communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.</li>
<li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li>
<li>Selects and orders or purchases new equipment, supplies, and furnishings.</li>
<li>Supervises the day to day operations of Engineering and related departments.</li>
</ul>
<p><strong>Maintaining property standards</strong></p>
<ul>
<li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li>
<li>Maintains accurate logs and records as required.</li>
<li>Operates generators and fire pumps as necessary.</li>
<li>Provides emergency response services 24/7.</li>
<li>Repairs equipment (e.g., refrigeration, laundry) as necessary.</li>
<li>Ensures all employees have the proper supplies, equipment and uniforms.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Empowers employees to provide excellent customer service.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Sets a positive example for guest relations.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Helps train employees in safety procedures.</li>
<li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Solicits employee feedback.</li>
<li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting management of property operations</strong></p>
<ul>
<li>Supervises distribution of repair work orders.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li>
<li>Establishes and maintains open, collaborative relationships with employees.</li>
<li>Monitors timeliness and quality of completion of repair work orders.</li>
<li>Supervises Engineering and related areas in absence of the Director of Engineering.</li>
<li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li>
<li>Ensures that regular ongoing communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.</li>
<li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li>
<li>Selects and orders or purchases new equipment, supplies, and furnishings.</li>
<li>Supervises the day to day operations of Engineering and related departments.</li>
</ul>
<p><strong>Maintaining property standards</strong></p>
<ul>
<li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li>
<li>Maintains accurate logs and records as required.</li>
<li>Operates generators and fire pumps as necessary.</li>
<li>Provides emergency response services 24/7.</li>
<li>Repairs equipment (e.g., refrigeration, laundry) as necessary.</li>
<li>Ensures all employees have the proper supplies, equipment and uniforms.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Empowers employees to provide excellent customer service.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Sets a positive example for guest relations.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Helps train employees in safety procedures.</li>
<li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Solicits employee feedback.</li>
<li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting management of property operations</strong></p>
<ul>
<li>Supervises distribution of repair work orders.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li>
<li>Establishes and maintains open, collaborative relationships with employees.</li>
<li>Monitors timeliness and quality of completion of repair work orders.</li>
<li>Supervises engineering and related areas in absence of the Director of Engineering.</li>
<li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li>
<li>Ensures that regular ongoing communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.</li>
<li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li>
<li>Selects and orders or purchases new equipment, supplies, and furnishings.</li>
<li>Supervises the day to day operations of engineering and related departments.</li>
</ul>
<p><strong>Maintaining property standards</strong></p>
<ul>
<li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li>
<li>Maintains accurate logs and records as required.</li>
<li>Operates generators and fire pumps as necessary.</li>
<li>Provides emergency response services 24/7.</li>
<li>Repairs equipment (e.g., refrigeration, laundry) as necessary.</li>
<li>Ensures all employees have the proper supplies, equipment and uniforms.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Empowers employees to provide excellent customer service.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Sets a positive example for guest relations.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Helps train employees in safety procedures.</li>
<li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Ensures disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and support the peer review process.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Solicits employee feedback.</li>
<li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting management of property operations</strong></p>
<ul>
<li>Supervises distribution of repair work orders.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li>
<li>Establishes and maintains open, collaborative relationships with employees.</li>
<li>Monitors timeliness and quality of completion of repair work orders.</li>
<li>Supervises engineering and related areas in absence of the Director of Engineering.</li>
<li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li>
<li>Ensures that regular ongoing communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.</li>
<li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li>
<li>Selects and orders or purchases new equipment, supplies, and furnishings.</li>
<li>Supervises the day to day operations of engineering and related departments.</li>
</ul>
<p><strong>Maintaining property standards</strong></p>
<ul>
<li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li>
<li>Maintains accurate logs and records as required.</li>
<li>Operates generators and fire pumps as necessary.</li>
<li>Provides emergency response services 24/7.</li>
<li>Repairs equipment (e.g., refrigeration, laundry) as necessary.</li>
<li>Ensures all employees have the proper supplies, equipment and uniforms.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Empowers employees to provide excellent customer service.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Sets a positive example for guest relations.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Helps train employees in safety procedures.</li>
<li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Ensures disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and support the peer review process.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Solicits employee feedback.</li>
<li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>- Quality and timeliness of deliverables. - Technical quality of reports and guidance documents. - Effective coordination with headquarters and field offices. - Responsiveness to emerging priorities. - Contribution to disability mainstreaming across programmes. - Professionalism and adherence to UNRWA values and standards.<br> Work Location<br>The consultant would be expected to work full time in the UNRWA HQ in Amman, between 0800 and 1600.<br> Expected duration<br>The duration of the consultancy is 4 months (01 September 2026- 31 Dec 2026), renewable subject to satisfactory performance and availability of funds.<br> Duties and Responsibilities<br>A. Technical Support and Protection Mainstreaming - Support implementation of UNRWA's Disability Policy and Disability Inclusion Guidelines. - Assist in reviewing, developing and updating technical guidance, standard operating procedures, checklists, operational tools and other implementation resources. - Provide technical inputs to programme design, policy documents, concept notes, and project proposals. - Support integration of disability inclusion across education, health, protection, relief and social services, infrastructure, emergency response, and other programme areas. - Support the technical review of programme documents to ensure disability inclusion standards are appropriately reflected. B. Protection Programming - Support the design and implementation of targeted protection initiatives addressing the specific risks faced by Palestine refugees with disabilities. - Assist in developing guidance on disability-inclusive case management, referrals, community-based protection, accessibility, and reasonable accommodation. - Contribute to the integration of disability considerations within broader protection programming and cross-cutting protection initiatives. - Support monitoring of disability inclusion commitments across UNRWA programmes and operations. - Assist in compiling, validating, and analysing disability-disaggregated data. - Contribute to organizational reporting against UNDIS and other institutional commitments. - Support the preparation of analytical reports, dashboards, briefing notes, donor updates, and management reports. C. Coordination and Partnerships - Support the coordination of disability inclusion activities across Headquarters departments and Field Offices. - Assist in organizing meetings of disability coordination mechanisms, technical working groups, and task forces. - Support coordination with field focal points to monitor implementation of agreed priorities. - Support engagement with United Nations entities, donors, Organizations of Persons with Disabilities (OPDs), NGOs, academic institutions, and other external partners. D. Knowledge Management and Capacity Development - Support research on emerging disability inclusion practices and humanitarian guidance. - Assist with the preparation of policy briefs, case studies, and other knowledge products. - Support documentation of good practices and lessons learned and maintain an organized repository of disability inclusion resources, tools, and reference materials. - Support the development and delivery of training materials, presentations, workshops, and other capacity-building initiatives. E. Operational and Administrative Support - Support planning and tracking of annual workplans and implementation priorities. - Prepare meeting agendas, minutes, and follow-up actions. - Support scheduling, correspondence, and coordination of meetings. - Maintain organized electronic filing systems and documentation. - Undertake other assignments as requested by the Senir Disability Advisor.<br> Qualifications/special skills<br>Advanced university degree in Disability Studies, International Development, Human Rights, Public Policy, Social Sciences, Rehabilitation, Education, Public Health, or another relevant field. - Six years of progressively responsible professional experience in humanitarian action, international development, protection and disability inclusion - Demonstrated experience supporting disability-inclusive programming. - Experience working with UN agencies, international organizations, or NGOs is highly desirable. - Experience in project coordination and technical reporting. - Experience developing guidance documents, training materials, and knowledge products. Experience working with organizations of persons with disabilities is an asset<br> Languages<br>- Excellent written and spoken English. - Mandatory Written and spoken Arabic<br> Additional Information<br>• The consultant will be paid the lump sum of (JOD4,626.40), split into 4 instalments as described above upon satisfactory submission of the deliverables. • Remuneration for this consultancy is on G17 and will depend on the qualifications and experience of the candidate. • The consultant will be remunerated based on the satisfactory deliverables of the agreed activities.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>