purchasing representative Jobs in Jordan
437 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Payroll Officer plays a pivotal role in ensuring that employees are compensated accurately and on time, fostering a sense of trust and satisfaction within the workforce. This position is not just about numbers; it's about understanding the impact that timely payroll processing has on employee morale and productivity. In a dynamic accounting environment, the Payroll Officer will be at the forefront, managing payroll systems, ensuring compliance with regulations, and contributing to the overall financial health of the company.</p><p>At our company, we believe in investing in our employees’ growth and development. As a Payroll Officer, you will have the opportunity to enhance your skills through continuous learning and professional development programs. You will work alongside a supportive team that values collaboration and innovation, allowing you to contribute your ideas and improve processes. This role is designed for those who are eager to grow within the accounting sector, providing a clear pathway for career advancement as you gain experience and expertise.</p><p>Our team culture is built on respect, integrity, and a commitment to excellence. We encourage open communication and the sharing of knowledge, which fosters a collaborative environment where everyone’s contributions are valued. As you take on the responsibilities of the Payroll Officer, you will not only enhance your technical skills but also develop your leadership abilities, preparing you for future roles within the organization. Join us in shaping the future of our payroll processes and making a significant impact on our workforce.</p><ol><li><b>Responsibilities:</b>Manage the end-to-end payroll process, ensuring all employee payments are processed accurately and on time, utilizing payroll software to maintain efficiency and compliance with labor laws.</li><li>Conduct regular audits of payroll data to identify discrepancies and ensure accuracy, employing analytical skills to resolve issues swiftly and maintain data integrity.</li><li>Prepare and submit payroll tax filings and reports, ensuring compliance with local regulations and deadlines, which minimizes the risk of penalties for the organization.</li><li>Collaborate with HR to maintain employee records, ensuring that all personnel changes are reflected in the payroll system, which supports accurate compensation and benefits administration.</li><li>Respond to employee inquiries regarding payroll issues, providing timely and effective resolutions to enhance employee satisfaction and trust in the payroll process.</li><li>Assist in the development and implementation of payroll policies and procedures, leveraging best practices to streamline operations and improve efficiency.</li><li>Monitor and ensure compliance with relevant labor laws and regulations, staying updated on changes that may affect payroll processing and advising management accordingly.</li><li>Support the annual budget process by providing payroll data and forecasts, which assists in strategic planning and financial management for the organization.</li><li>Participate in training sessions and workshops to enhance payroll knowledge and skills, fostering a culture of continuous improvement and professional development within the team.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficient in payroll software and systems to ensure accurate processing and reporting.</li><li>Strong analytical skills to identify discrepancies and resolve payroll-related issues effectively.</li><li>In-depth knowledge of labor laws and regulations to maintain compliance and minimize risks.</li><li>Excellent communication skills for interacting with employees and addressing their payroll inquiries.</li><li>Attention to detail to ensure accuracy in payroll calculations and reporting.</li><li>Ability to work collaboratively within a team, fostering a positive work environment.</li><li>Organizational skills to manage multiple tasks and meet payroll deadlines consistently.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p>About REACH and IMPACT </p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p><br></p><p><b>Greening strategy:</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><b>ACTED PSEAH Policy:</b></p><p>The Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.</p><p><b><u>Job Purpose</u></b></p><p>REACH is currently seeking qualified applicants with experience in research, assessments and/or data to serve as an Assessment (Research) Officer.</p><p>The REACH Assessment Officer (AOs) will contribute to research on a number of topics in support of the Shelter and Sites Unit, focusing on the Occupied Palestinian Territory (oPt). </p><p>The REACH Assessment Officer (AO) will contribute to research and assessments supporting the Shelter and Sites Unit, with a focus on the Occupied Palestinian Territory (oPt). This includes leading the design and implementation of shelter and site-related assessments, supporting information needs related to displacement, shelter conditions, site management, and access to services, and contributing evidence to inform humanitarian response planning and coordination.</p><p>Previous experience conducting humanitarian assessments, research, or data analysis is required, along with experience managing and processing large datasets (including in Microsoft Excel). Excellent written and spoken English is essential. Experience with Kobo Toolbox and capacity building is preferred. Familiarity with statistical software (e.g. R) and/or data visualisation tools (e.g. Power BI) is an asset but not required. The ideal candidate has strong analytical, communication, and organisational skills, demonstrates initiative and attention to detail, and is able to manage multiple priorities in a fast-paced humanitarian environment.</p><p>Objectives</p><p><br></p><p><b><u>Objective 1: Research Design, Implementation, and Coordination</u></b></p><p>Under the supervision of the Senior Assessment Officer or Research Manager, the AO will contribute to designing or improving the methodologies and research tools. The AO will then execute the planning, coordination, implementation, and follow-up of research activities in line with overall project objectives and deadlines. Research activities may support information needs related to shelter conditions, site management, displacement, and access to services. </p><p>This will include the design of data collection tools (household and KI surveys, focus groups, etc.); training of field staff on research tools and methodologies; and management and coordination of data collection and cleaning. The AO will ensure regular reporting on research progress and participate in internal coordination meetings.</p><p><b><u>Objective 2: Analysis and Information Product Creation</u></b></p><p>With the support of the Senior Assessment Officer and Data Officer, the AO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The AO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner. </p><p><b><u>Objective 3: External Engagement</u></b></p><p>In collaboration with the Senior Assessment Officer, the AO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The AO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant. </p><p>Duties and Responsibilities</p><p><b><u>Key Research Activities</u></b></p><p><br></p><p><b>a. Research design and tool development</b></p><p>- Definition of research objectives and questions to address key information gaps;</p><p>- Identification of appropriate research methodologies;</p><p>- Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD).</p><p><br></p><p><b>b. Monitor data collection and cleaning</b></p><p>- Support the training of field data collection staff on research aims and tools;</p><p>- Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers </p><p>- Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues.</p><p><br></p><p><b>c. Preparation and production of information products</b></p><p>- Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;</p><p>- Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs. </p><p><br></p><p><b>d. Dissemination of findings and external engagement</b></p><ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul><p><b><u>Internal Communication Processes</u></b></p><p>The AO will work directly with the Senior Assessment Officer/Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues.</p><p><b><u>Confidentiality and Data Protection</u></b></p><p>The REACH AO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>QUALIFICATIONS</p><p><b><u>Requirements</u></b></p><p> - University undergraduate degree or 2+ years relevant experience;</p><p>- Experience conducting research/assessments or working with data (academic research experience included);</p><p>- Fluency in English, excellent communication and writing skills;</p><p><b><u>Desired</u></b></p><p>- Technical skills in any of the following:</p><p>• Strong Excel skills;</p><p>• Previous experience with mobile data collection (ODK, ONA, KoBo);</p><p>• Good understanding of research methods (including sampling frameworks);</p><p>• Experience with cleaning and analysing datasets required;</p><p>• Knowledge of the Adobe Suite, particularly InDesign an asset;</p><p>• Good understanding of research methods (including sampling frameworks);</p><p>• Experience on dashboards (Power BI, Shiny) an asset;</p><p>- Experience working in/on humanitarian or development contexts;</p><p>- Experience with external engagement and/or partner coordination;</p><p>- Strong analytical skills, including ability to identify and key trends and situate findings in wider context;</p><p>- Ability to operate independently in a cross-cultural environment requiring flexibility</p></div>
<p><strong>Job Description</strong></p>
<p><strong>Position Title: Program / Project Officer</strong></p>
<p><strong>Job Summary</strong></p>
<p>The Program / Project Officer is responsible for supporting the planning, implementation, monitoring, reporting, and coordination of humanitarian, relief, development, and community-based projects. The role ensures that project activities are delivered effectively, efficiently, and in compliance with organizational policies, donor requirements, and applicable standards.</p>
<p><strong>Key Responsibilities</strong></p>
<p><strong>Project Implementation & Coordination</strong></p>
<ul>
<li>Support the planning, implementation, and coordination of project activities in accordance with approved work plans and timelines.</li>
<li>Monitor project progress and ensure timely achievement of project objectives and deliverables.</li>
<li>Coordinate with beneficiaries, partners, donors, government entities, and other stakeholders as required.</li>
<li>Conduct field visits and provide operational support to project implementation teams.</li>
</ul>
<p><strong>Monitoring, Reporting & Documentation</strong></p>
<ul>
<li>Maintain accurate project records, files, and documentation.</li>
<li>Collect, verify, analyze, and report project data and performance indicators.</li>
<li>Prepare periodic reports, updates, presentations, and other project-related documentation.</li>
<li>Support monitoring, evaluation, accountability, and learning (MEAL) activities.</li>
</ul>
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<p><strong>Project Development & Support</strong></p>
<ul>
<li>Contribute to the development of project proposals, concept notes, work plans, and budgets.</li>
<li>Support needs assessments, data collection exercises, and project evaluations.</li>
<li>Identify operational challenges and recommend practical solutions to improve project performance and effectiveness.</li>
</ul>
<p><strong>Compliance & Quality Assurance</strong></p>
<ul>
<li>Ensure compliance with organizational policies, donor requirements, contractual obligations, and applicable humanitarian standards.</li>
<li>Support risk management, accountability, and quality assurance processes.</li>
<li>Ensure proper documentation and archiving of project information and supporting evidence.</li>
</ul>
<p><strong>Stakeholder Engagement</strong></p>
<ul>
<li>Participate in meetings, workshops, coordination forums, and project review sessions.</li>
<li>Maintain effective communication and professional relationships with stakeholders.</li>
<li>Represent the organization in relevant meetings when assigned.</li>
</ul>
<p><strong>Other Duties</strong></p>
<ul>
<li>Perform any other duties related to project implementation and organizational objectives as assigned by the supervisor.</li>
</ul>
<p><strong>Qualifications</strong></p>
<p><strong>Education</strong></p>
<ul>
<li>Bachelor's degree in Business Administration, Public Administration, Social Sciences, Development Studies, International Relations, Economics, or a related field.</li>
</ul>
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<p><strong>Experience</strong></p>
<ul>
<li>Minimum of 3 years of relevant professional experience in humanitarian, relief, development, or community-based projects.</li>
<li>Experience in project implementation, monitoring, reporting, and stakeholder coordination.</li>
<li>Experience working with NGOs, INGOs, UN agencies, or donor-funded projects is an advantage.</li>
</ul>
<p><strong>Skills</strong></p>
<ul>
<li>Strong project coordination and organizational skills.</li>
<li>Strong analytical, reporting, and documentation skills.</li>
<li>Ability to manage multiple tasks and meet deadlines.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in Microsoft Office applications.</li>
<li>Experience with data management systems and reporting tools is an advantage.</li>
</ul>
<p><strong>Languages</strong></p>
<ul>
<li>Fluency in Arabic and English (written and spoken).</li>
</ul>
<p><strong>Contract & Duty Station</strong></p>
<ul>
<li>Contract duration: One year (renewable subject to performance and funding availability).</li>
<li>Duty Station: Amman, Jordan.</li>
</ul>
<p><strong>Only shortlisted candidates will be contacted.</strong></p>
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<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a <strong>Staff Health Officer </strong><strong>at</strong> the<strong> People Unit </strong><strong>in Amman, Jordan.</strong></p>
<p>Staff Health Officer is the focal point for all matters relating to the health of ICRC staff in the delegation. In line with ICRC staff health strategy and in collaboration with medical personnel on the spot, s/he promotes ICRC Staff Health Strategy and other initiatives to ensure good physical and mental health of the ICRC staff. Following ICRC Global Staff Health Strategy, the Staff Health Officer implements the staff health strategy in six identified domains; 1. Policies and Guidelines; 2. Health Promotion and prevention; 3. Emergency preparedness and case management; 4. Mental Health & Psychosocial support (MHPSS) for staff; 5. Crisis Management Support. 6. Quality control and monitoring.</p>
<p><strong><u>GENERAL DUTIES</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Respects and observes staff regulations and security rules at all times</li>
<li>Represents the ICRC in a professional manner at all times</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p><strong><u>1</u></strong><strong><u>.1.POLICIES AND GUIDELINES.</u></strong></p>
<ul>
<li>Raises awareness on main Policies and Guidelines (both local and Global) and implements / refers to them in daily activities.</li>
<li>Leads revision and adaptation of the Policies to local context if relevant.</li>
<li>Leads creation and adaptations of Standard Operating Procedures, Policies and proposals for Jordan delegation and submits it to HRM / Regional Staff Health Manager for further review and validation.</li>
</ul>
<p><strong><u>1</u></strong><strong><u>.2.PREVENTION</u></strong></p>
<p><strong><u>Context specific Health risks assessment</u></strong></p>
<ul>
<li>Identifies and evaluates context specific risks and designs preventive measures (i.e. endemic disease, outbreaks, collapse of the health system).</li>
<li>Assesses occupational health risks and develops risk mitigation measures.</li>
<li>Provides recommendations and monitors their implementation upon need.</li>
<li>Develops context specific health promotion messages and facilitates their distribution.</li>
</ul>
<p><strong><u>Health briefings and debriefings </u></strong></p>
<ul>
<li>Supervises individual and collective health briefings for all new staff arriving in the delegation, advising on specific local health risks (mental and somatic health) and on avoidable behavioural risks. Reviews content of the briefing when required.</li>
<li>Briefs management of medical emergencies (medical helpline, emergency services, referral facilities, access to post-rape kits and first aid kits).</li>
<li>Supervises and advises on individual health debriefing at end of mission of mobile staff and personalized advice on medical issues for follow up to further level.</li>
</ul>
<p><strong><u>Vaccination and Chemoprophylaxis </u></strong></p>
<ul>
<li>Ensures that vaccinations are complete for mobile delegates and resident staff in “exposure mission” and counsel to complete vaccination cycle when necessary.</li>
<li>Ensures that all ICRC employees have access to information about malaria risk and chemoprophylaxis, test and emergency treatment as well as to the data on rabies risks and prophylaxis.</li>
</ul>
<p><strong><u>Medical screening </u></strong></p>
<ul>
<li>Counselling for medical screening at recruitment of all future resident staff and for “exposure missions”.</li>
<li>Reviews and issues medical fit to work decision for all newly recruited staff.</li>
<li>Supervises regular medical check up of drivers and liaison with Fleet to coordinate activities.</li>
</ul>
<ul>
<li>Advices Mobile personnel on medical tests for yearly renewal of medical greenlight upon the request.</li>
</ul>
<p><strong><u>First Aid</u></strong></p>
<ul>
<li>Ensures that the needed First Aid Kits are available at the ICRC offices / vehicles and supervises the use in collaboration with the security and safety officer.</li>
<li>Supervises the implementation of First Aid Training on national level in collaboration with national society.</li>
</ul>
<p><strong><u>Drugs and medical items stock management</u></strong></p>
<ul>
<li>Ensures that Post Rape Kits are available at Delegation level.</li>
</ul>
<p><strong><u>Management of sick leave and absence management</u></strong></p>
<ul>
<li>Supervises the established procedures for absence management of all staff in respect of medical confidentiality and within the limit of their technical responsibility.</li>
<li>Collaborates and cooperates with HR department and Management for absence management, including suggesting possible improvements.</li>
<li>Contributes to prevention of absenteeism and presenteeism in collaboration with HR department and external consultant.</li>
<li>Advocate and reviews, if needed, in coordination HR department, for the evaluation of the referral doctor for second opinion.</li>
</ul>
<p><strong><u>1.3. CLINICAL CARE AND EMERGENCIES</u></strong></p>
<p><strong>Medical Contingency Planning</strong></p>
<ul>
<li>Prepares medical contingency planning standard operating procedure for Delegation. Revises medical contingency planning periodically and when required.</li>
<li>Supervises preparedness of standard operating procedures for dealing with medical emergencies including communication tree.</li>
</ul>
<p><strong><u>Referral structures </u></strong></p>
<ul>
<li>Assesses referral facilities safety of access for all employees in collaboration with local healthcare partners.</li>
<li>An updated matrix of identified health facilities and related contacts are made available to all staff and regularly updated as needed.</li>
<li>Integrates Medical Contingency Plan (MCP) in the overall contingency plan of the delegation.</li>
</ul>
<p><strong><u>Case management, Medical evacuation and Repatriation</u></strong></p>
<ul>
<li>Supervises assessment / identification of referral medical staff and health care facilities for individual health care for all staff.</li>
<li>Supervises identification of local resources for the staff mental health and psychosocial support.</li>
<li>Informs ICRC staff on medical policies/procedures related to medical and accident coverage.</li>
<li>Ensures respect of medical confidentiality of all individual health information of ICRC staff. Upon agreement of concerned staff, it may be shared among medical staff bound by the same medical confidentiality.</li>
<li>Coordinates Medical Evacuation liaising with various stakeholders (Management, Regional Staff Health Management, Geneva, UN, International SOS, referral hospitals etc.).</li>
<li>Establishes modalities of 24/7 national medical hotline.</li>
</ul>
<p><strong><u>1.4. STRESS MANAGEMENT</u></strong></p>
<p><strong><u>Post-Incident and chronic stress management </u></strong></p>
<ul>
<li>Ensures promotion and awareness on delegation stress policy. Support to management in the implementation of best institutional practices in stress management according to Institutional stress policy.</li>
<li>Organization of peer support session in case of critical incidents according to critical incident standard operating procedure and best practices (e.g. Critical Incident Management,).</li>
<li>Stress Management practices. This activity is organized upon need, in coordination with Regional Staff Psychological Support Coordinator.</li>
<li>Ensures all staff is informed about the policies and procedures regarding harassment at the workplace and offer medical support if needed.</li>
</ul>
<p><strong><u>MHPSS promotion and prevention</u></strong></p>
<ul>
<li>Supports identification of local specialized organization / practitioners working in the field of mental health and psychosocial support.</li>
<li>Establishes referral mechanism for the colleagues in need.</li>
<li>Advocates organization of psychosocial awareness session and events when needed, liaisons with Regional Staff Psychological Support Coordinator for technical support.</li>
<li>Supports implementation different institutional training and policy for stress management and psychological wellbeing of staff.</li>
</ul>
<ol>
<li value="1.5"><strong><u>CRISIS MANAGEMENT SUPPORT</u></strong></li>
</ol>
<ul>
<li>Provides support to the ICRC crisis management mechanism addressing medical aspects.</li>
<li>Participates and contributes on Crisis Cell if established.</li>
<li>Provides support to individual in aftermath of critical event.</li>
</ul>
<p><strong><u>1.6. HEALTH INSURANCE, MEDICAL INFORMATION AND REPORTING</u></strong></p>
<p><strong>Medical insurance</strong></p>
<ul>
<li>Act as a focal person for the insurance company and for other administrative tasks including the contract management.</li>
<li>Case management for all staff is handled according to relevant ICRC procedures.</li>
<li>Administrative accounting tasks related to staff health/insurance are performed confidentially.</li>
<li>Provides support in assessing the services provided by the local health insurance company and in the process of identifying a new local health insurance company.</li>
<li>Supports awareness raising on medical coverage plan and creates awareness among ICRC employees on better use of the coverage.</li>
<li>Manages special cases where insurance company does not cover expenses in coordination with the HR Manager and Regional Staff Health Manager.</li>
<li>Insures compliance with Finance and Administration Manual for special cases.</li>
<li>Demonstrates good knowledge of the administrative procedures related to the accident and occupational disease coverage.</li>
</ul>
<p><strong>Quality control and reporting</strong></p>
<ul>
<li>Ensures collection of relevant Staff Health data through various tools available (internal monitoring tool, internal databases), including development and customization local tools for data collection.</li>
<li>Implements Staff Health Satisfaction Survey on national level.</li>
<li>Monitors implementation of Staff Health Strategy through the internal monitoring tool in coordination with Regional Staff Health Manager.</li>
<li>Maintains strict confidentiality regarding all medical information.</li>
</ul>
<p><strong><u>PEOPLE MANAGEMENT RESPONSIBILITIES</u></strong></p>
<ul>
<li>Provides technical supervision and coordinate activities of the other Staff Health Officer.</li>
<li>Participates in the selection process of Staff Health Team in the country level if needed.</li>
<li>Understands and supervises the Performance Management & Development) activities for employees under their supervision.</li>
<li>Engages in ongoing and continuous feedback and support, particularly for employees under their supervision, but also other staff members.</li>
<li>Organizes regular meetings within their team to ensure optimal coordination of the work and proper flow of information.</li>
<li>Ensures that job descriptions for employees under their supervision are up to date; seeks feedback and support from the HR Department if needed.</li>
<li>Plans and coordinates the annual leave of the employees under their supervision ensuring continuity of the operations throughout the year and making sure that there are no outstanding holiday balances at the end of the year.</li>
<li>Coordinates and supports the employees under their supervision in their personal development by coaching and advising them on internal and external training and development possibilities.</li>
</ul>
<p><strong><u>ADDITIONAL DUTIES</u></strong></p>
<ul>
<li>Might require work overtime in line with the needs of the department and in case of medical emergency.</li>
<li>Follows up on all work-related messages and correspondence with the relevant contacts and departments.</li>
<li>Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position.</li>
<li>Collects and shares information so as to improve the ICRC’s understanding of the environment and humanitarian trends and responses.</li>
<li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image.</li>
<li>Takes responsibility for their own professional learning and development.</li>
<li>Reports events and changes within the region that could have an impact on ICRC's activities and hence provides sound elements to the Delegation that allow to establish objectives and priorities.</li>
<li>Participates actively in meetings.</li>
</ul>
<p><strong><u>EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED</u></strong></p>
<ul>
<li>Health professional (physician or a registered nurse) with minimum 3 years of clinical experience</li>
<li>Full registration with valid license to practice medicine in Jordan</li>
<li>Knowledge of occupational medicine is preferrable</li>
<li>Fluency in English and Arabic</li>
<li>Experience in mental health, stress management.</li>
<li>Experience in medical evacuation and medical emergencies</li>
<li>Proficiency with MS-Office and internet tools</li>
<li>Good rigor, method and analytical skills</li>
<li>Willing to travel to participate in meetings annually</li>
<li>Keeps strict medical confidentiality</li>
<li>Respect of medical professional regulations</li>
</ul>
<p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: <strong>July 08<sup>th</sup>, 2026,</strong> the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before <strong>July 08<sup>th</sup>, 2026</strong></li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a resume in English will be considered.</li>
<li>Salary range between 1,737– 2,086 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants</strong>. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Senior Projects Officer reports to the Head External Relations Services Section (P4). The Senior Projects Officer may provide direct and/or technical supervision to professional and/or general services staff members/personnel. Responsibilities Monitors and ensures high quality control of Agency-wide reporting to donors; reviews, edits, and finalizes project documents, progress/final reporting packages drafted by Field Offices and Programme Departments to ensure compliance with UNRWA project management manual, consistency and coherence prior to final submissions to donors. Coordinates joint input from the Projects Unit (PU) for organizational performance monitoring, reporting and compliance purposes, when required. Performs high level monitoring of Agency-wide project implementation to ensure compliance with approved proposals, agreement stipulations, reports generated from the Agency s Financial System, financial statements and PU s database; advises on corrective actions to concerned parties; provides analysis of donor funded projects to the External Relations and Communications Department (ERCD) management as required; performs vetting of existing and new organizations that are making financial or in-kind contributions to UNRWA in line with UNRWA s Vetting policy; regularly reviews and monitors the financial status of active projects, including income and expenditures; verifies and ensures consistency between the profile of expenditure and contractual stipulations. Coordinates the exchange of information between Field Offices, Programme Departments, Finance and ERCD for the timely submission to donors of project proposals, reporting and financial documents; provides guidelines, instructions, suggestions and recommendations to Field Offices regarding the operational and financial situations to ensure their alignment with agreement stipulations and reporting requirements. Works closely with ERCD Partnerships team and provides them with expert advice and information on projects related technical and financial issues and in response to donors and other stakeholders queries and reporting needs; undertakes research, formulates recommendations to his/her direct supervisor and ERCD management to facilitate planning, policy and procedures development and decision making. Establishes and maintains close relationships with projects stakeholders Agency-wide through effective communication, consultation and collaboration to manage and troubleshoot, when needed, on projects implementation related issues; provides guidance for the regular update of information on grant agreements, reporting requirements, project chronology and contractual amendments for projects included in the assigned portfolio of responsibilities; represents ERCD in meetings and committees within UNRWA and participates in donor meetings and visits as required. Coordinates with the Contributions Unit and Finance Department on the timely completion of tasks as per the project management cycle; provides recommendations to Finance Department on financial actions related to the treatment of remaining balances, interests, exchange rate, etc.; ensures the issuance of closing memos for the completed projects once all donors requirements are met. Follows up with Field Offices / Programme Departments on the timely receipt of project proposals that are consistent with UNRWA s Regulatory Framework and the project management manual; liaises with the Department of Finance to seek clearance of proposed budget; manages and monitors the calendar of submissions to donors Agency-wide; maintains and updates information on individual projects under his / her portfolio. Provides Agency-wide operational and technical guidance and recommendations to Partnerships Divisions, ERCD management, Field Offices, Programme Departments and Finance Department on projects related issues, including formulation of project proposals and progress/final reports in line with UNRWA s project management manual; provides input and recommendations on ERCD responses to audit observations and requests issued by the internal and the external Auditors (UNBOA) for projects related issues in consultation with other senior members of ERCD; Provides guidance, support, training and supervises the activities of the PU team members under her/his direct supervision to ensure achieving the planned outcomes; participates in recruitment and selection of PU staff members.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Planning and Organizing ii. Deciding and Initiating Action iii. Applying Technical Expertise Leadership (as applicable) i. Delivering Results ii. Creating and Maintaining Impact and Partnership Education An advanced university degree from an accredited educational institution in business administration or other related discipline. Job - Specific Qualification Not available. Work Experience At least seven years of related professional experience in development and management of projects, administrative functions, financial tracking, monitoring, including experience in bookkeeping and accountancy related to projects and contributions is required. Knowledge of programme management cycle and results-based management is required. Courses in finance / budget is desirable. Knowledge of UNRWA Rules and Directives is desirable. Prior experience with a UN organization, NGO, or donor government is desirable. Experience using spreadsheets and database packages is desirable. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Are you a registered Palestine refugee? If yes, please provide your Ration Card Number. It is highly recommended to respond to this question in order to assist us in further assessing your application is required. Do you have close relative(s) in UNRWA (mother, father, daughter, son, sister brother)? If yes, please provide full name(s) and relationship is required. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below. Are you currently residing in Duty station. Please specify your current location. It is required. Please explain how you meet this criterion using examples. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult)</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a talented Officer, Supply Chain API (chemicals ) plant to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p><b>Key Responsibilities:</b></p><ul><li>Perform planning of production lines in alignment with customer orders and material ordering and delivery.</li><li>Creating Purchase Requisitions for the required components in the production plan.</li><li>Sourcing, contacting, and following up with suppliers on components needed in the production plan.</li><li>Following up on Purchase Orders with the centralized Procurement Team.</li><li>Performing qualifications for Key Starting Materials vendors.</li><li>Performing claim reports related to QCIRs.</li><li>Monitoring stock levels and reorder points of components in warehouse.</li><li>Updating Master Data of components when required.</li><li>Follows up on client requests concerning shipments, in order to arrange for shipping requests as per agreed shipping standards,</li><li>Prepares and maintains an up to date and organised filing of shipping process, to send all shipping related documents for clients such as clearance, invoices, and packing lists.</li><li>Monitors vendor s conformance with contracts to develop the capability of vendors and ensure that the quality is maintained.</li><li>Forecasts the needed inventory for the departments to ensure that the materials are readily available.</li><li>Resolve basic or minor problems escalated from buyers to ensure the cost-effectiveness of solutions.</li><li>Develops and maintains relationships with customers to ensure continuity of work.</li><li>Follows up with Operations and Quality, to ensure the execution of the shipment in a quick and effective manner.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>Minimum Qualifications</p><ul><li>Bachelor s degree in Chemical Engineering, Supply Chain, Industrial Engineering, or a related field.</li></ul><p>Minimum Experience</p><ul><li>1 3 years of experience in supply chain (preferably in chemical or pharmaceutical industry).</li></ul><p>Core Competencies</p><ul><li>Chemical knowledge.</li><li>Experience in a cGMP/Manufacturing facility.</li><li>Understanding of supply chain principles</li><li>Familiarity with ERP/IBP systems and data analysis tools</li><li>Strong analytical and problem-solving skills</li><li>Attention to detail and data accuracy</li><li>Effective communication and teamwork skills</li><li>Ability to manage priorities and meet deadlines</li></ul><p></p></section>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a <strong>Supply Chain Officer</strong> at the <strong>Logistics Unit in Amman Regional Logistics Support Centre.</strong></p>
<ul>
<li>Supply Chain Officer 1 ensures that requests are handled efficiently and effectively to meet the needs of the Logistics Support Center. S/he makes information about potential or firm orders available to other logistics staff and those requesting services. S/he ensures that sourcing of goods is done to meet demand in the most efficient way.</li>
<li>Geographical remit: NAME Region and or any assigned geographic area or specific group of products.</li>
<li>Oversees order management for the downstream delegations. S/he ensures that all customers’ needs are understood, met delivered and well communicated.</li>
</ul>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<ul>
<li>Internally, mainly interacts within the LSC’s Purchase, Warehouse, Transport and Fleet units </li>
<li>Channels all relevant information related to orders to all concerned</li>
<li>Ensures JDE Orders Follow up table has accurate information and acts with other units to maintain the accuracy</li>
<li>Reports to the Head of customer service/ Supply chain coordinator any occurred problems, claims and unusual requests concerning open orders without delay.</li>
</ul>
<p><strong><u>General Duties: </u></strong></p>
<ul>
<li>Be aware of the Delegation’s objectives and activities</li>
<li>Understand the three components of the Red Cross/Red Crescent Movement</li>
<li>Apply the security rules at all times</li>
<li>Respect and observe the staff regulations of the ICRC in Jordan</li>
<li>The employee may be asked to perform other duties not covered in this Job Description as well as to provide support to other departments when and if necessary.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p><strong><u>Supply Chain Officer (SCO) / Order management</u></strong></p>
<p>The Supply Chain Officer processes and fulfils supply requests and orders in accordance with ICRC's logistical and financial procedures and pre-established fulfilment guidelines. The SCO works closely with customers and is responsible for ensuring all requests are handled without delays and that priorities are respected. The role focuses on delivering goods in the most efficient and effective way through order analysis and consolidation.</p>
<ol>
<li><strong>Analyze and Process Requests in a Timely Manner</strong></li>
</ol>
<p ><strong>The SCO reviews the pending Sales Requests (SRs) in the "Log Review and Submit for Approval" page at least twice a day, verifying the following:</strong></p>
<ul>
<li><strong>Header information:</strong> Sold To, Ship To, Reason Code, Order Title, Header Attachment, Project ID</li>
<li><strong>Line defaults:</strong> Requested Date (realistic delivery date), Schedule Pick Date, Cost Center, Objective</li>
<li><strong>Line items:</strong> Item Code, Quantity, Unit and Extended Price, Line Attachment, Cost Center</li>
</ul>
<p ><strong>The SCO communicates any changes made to the SR by email to the requester, then submits the reviewed SR for approval once all changes have been saved and communicated.</strong></p>
<ol>
<li value="2"><strong>Monitor Sales Requests and Follow Up</strong></li>
</ol>
<p><strong>The SCO monitors the status of all SRs, including:</strong></p>
<ul>
<li>Checking rejected SRs and contacting the requester to understand the reason and assist with resubmission if needed</li>
<li>Following up on SRs pending approval (status 515) to ensure they are approved within two business days</li>
<li>Resubmitting SRs when the original approver is absent, redirecting to the acting approver</li>
</ul>
<ol>
<li value="3"><strong>Select the Appropriate Sales Document and Release</strong></li>
</ol>
<p >The SCO reviews all approved SRs (status 516, 517) and releases them into the appropriate document type (SO, SD, SP), taking into account delivery patterns — local, upstream, direct, or warehouse-based. The SCO coordinates with the purchasing department for SP, ST, and SD documents, and with supply planners and the warehouse for SO fulfilment.</p>
<p ><strong>4. Keep the System Updated and Clean</strong></p>
<p >Regularly updates Promised Delivery Dates on sales documents based on input from purchasers or other LSC units, and promptly notifies the requester of any delays</p>
<p >Closes old or unnecessary sales document lines to keep the system clean</p>
<p ><strong>5. Record and Manage Documentation and Claims</strong></p>
<p >The SCO organizes and maintains all documentation related to orders, registers customer claims and remarks, and coordinates with the warehouse and purchasing department to identify root causes and resolve issues.</p>
<p ><strong>6. Update follow up sheets and Provide Statistics</strong></p>
<p >The SCO maintains awareness of delivery statuses and potential delays and keeps logistics dashboards and reports (JDE O2D reports, Tableau SCO dashboard, etc.) up to date. The SCO also identifies and proposes improvements to customer service policy.</p>
<p >In addition, the SCO is expected to analyze supply chain data, generate and share reports as required, and participate in ad hoc reporting meetings when requested by their line manager.</p>
<p ><strong>7. Promote Good Planning and Forecasting</strong></p>
<p >In collaboration with the Supply Chain Planner and Demand Planner, SCO helps build awareness of the importance of sound planning and forecasting practices.</p>
<p ><strong>8. Maintain Communication Flow</strong></p>
<p >The SCO ensures effective communication with:</p>
<p >Customers — keeping them informed of expected delivery dates, potential delays, stock shortages, or item discrepancies</p>
<p >Purchasers — coordinating on purchase consolidation, lead time changes, and supplier selection</p>
<p >Warehouse — discussing consolidation of deliveries with regard to space and manpower</p>
<p ><strong>9. Manage Service Requests via STM</strong></p>
<p >Responds to all messages and requests received through the AMM LOG Services STM tool within 24 hours</p>
<p >Closes tickets upon task or request completion</p>
<p ><strong>10. Fleet Orders Coordination</strong></p>
<p >For vehicle and spare parts orders, the SCO coordinates closely with the RFVM on item code creation, validation, and ranking.</p>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<p>Certifications / Education required</p>
<ul>
<li>Technical degree in logistics, administration or equivalent</li>
<li>Good command of spoken and written English and Arabic</li>
<li>Computer literacy; good knowledge of Microsoft Office</li>
<li>Knowledge of enterprise resource planning systems is an asset (JDE, SAP, etc.)</li>
</ul>
<p>Professional Experience required</p>
<ul>
<li>2-3 years previous experience in administration or within a supply chain or logistics department</li>
<li>Good knowledge of the supply chain.</li>
</ul>
<p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 2<sup>nd</sup> July 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before July 2<sup>nd</sup> midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter and resume in English will be considered.</li>
<li>The contract will be on a fixed-term contract for (one year- Extendable if needed), with a three-month probationary period.</li>
<li>The salary range is between 1,132 – 1,360 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Associate Administrative Officer responsible to the designated supervisor. Responsibilities - Coordinates required actions, processes and steps in support of the unit s human resources, administrative management, including, staff management, personnel records, employment details and attendance records,; processing requests for employment and payment of daily paid staff; coordinates with Human Resources Office/Department on recruitment processes, including drafting job descriptions, initiating vacancy announcements, and coordinating interviews; ensures compliance with human resource policies and procedure; facilitates onboarding and separation processes for staff members. - Manges office operational budget and assigned project budget estimates; monitors expenditure and controls financial transactions in accordance with budgetary allocations; handles cash payments, maintains accurate records, and replenish funds as necessary; prepares financial reports and liaises with finance staff to ensure accuracy and completeness of financial records; prepares for and drafts responses to audit requests. - Manages procurement activities, including tendering, quotations, and purchasing orders; maintains inventory records and ensures the provision of necessary supplies; serves as custodian for all IT equipment and furniture; coordinates maintenance and repairs; oversees logistical operations to ensure efficient functioning of the department; coordinates with property officer for survey and disposal of obsolete assets; as applicable, conducts regular inspections of the physical facilities, buildings, and storage areas across various offices/facilities, ensuring compliance with safety standards, identifying maintenance needs, and recommending corrective actions as necessary. - Compiles and analyzes statistical data related to departmental activities; initiates and responds to administrative correspondence; prepares regular and periodic operational reports; organizes meetings, workshops, and other events as required. - Manages and oversees a team of administrative and general services assistants, providing guidance, assigning tasks, and ensuring efficient completion of office/departmental responsibilities; Responsibilities include team leadership, task management, training and development, quality assurance, workflow optimization, communication and coordination, problem-solving, and performance management. - As applicable, establishes guarding schedules and oversees their implementation to secure the safety of the Agency s premises. Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Planning and Organizing ii. Applying Technical Expertise iii. Coping with Pressure and Setbacks iv. Leading and Supervising v. Persuading and Influencing Education A first university degree from an accredited educational institution in business administration, finance, procurement or related field. Job - Specific Qualification Not available. Work Experience At least three years of experience in administrative work, human resources and / or office management is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity,</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A first university degree from an accredited educational institution in business administration, finance, procurement or related field.</p><p>At least three years of experience in administrative work, human resources and / or office management is required.</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>Are you currently residing in Duty station. Please specify your current location. It is required. Please explain how you meet this criterion using examples.</p><p>Knowledge of agency financial and HR rules and regulations is desirable.</p><p>Are you a registered Palestine refugee? If yes, please provide your Ration Card Number. It is highly recommended to respond to this question in order to assist us in further assessing your application is required.</p><p>Do you have close relative(s) in UNRWA (mother, father, daughter, son, sister brother)? If yes, please provide full name(s) and relationship is required. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below.</p><p>English and Arabic are required.</p><p></p></section>
<p>ISLAMIC RELEIF JORDAN</p>
<p>HUMAN RESOURCES DEPARTMENT<strong><u>EMPLOYEE JOB DESCRIPTION</u></strong></p>
<table align="left" border="1" cellpadding="0" cellspacing="0" width="619">
<tbody>
<tr>
<td >
<p><strong>Job Title</strong></p>
</td>
<td colspan="3" >
<p><strong>Project Officer / Engineer</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Grade</strong></p>
</td>
<td >
<p ><strong> G5 </strong></p>
</td>
<td >
<p><strong>Salary</strong></p>
</td>
<td >
<p> 855</p>
</td>
</tr>
<tr>
<td >
<p><strong>Department</strong></p>
</td>
<td colspan="3" >
<p><strong> Programs department </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Reports to</strong></p>
</td>
<td colspan="3" >
<p><strong>Senior Infrastructure Officer </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td colspan="3" >
<p><strong> Karak, with frequent travel to other locations in the country</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>O</strong><strong>R</strong><strong>G</strong><strong>A</strong><strong>N</strong><strong>I</strong><strong>S</strong><strong>A</strong><strong>T</strong><strong>I</strong><strong>O</strong><strong>N</strong><strong>A</strong><strong>L</strong> <strong>P</strong><strong>U</strong><strong>R</strong><strong>P</strong><strong>O</strong><strong>S</strong><strong>E</strong><strong>:</strong></p>
<p> </p>
<p >Islamic Relief Worldwide</p>
<p >Islamic Relief Jordan is a country branch of Islamic Relief Worldwide. Islamic Relief Worldwide is an internationally recognized charity (Charity No.: 328158), looking back on nearly 30 years of experience in humanitarian and developmental aid. It was founded in 1984 in Birmingham, UK, in response to the devastating famine in the Horn of Africa. Since then, Islamic Relief has grown into a charity that is active worldwide, putting development projects, emergency aid, and rebuilding projects into action in over 44 countries around the world.</p>
<p > </p>
<p >Islamic Relief Jordan (IRJ) began its operations in 1997 with orphan’s sponsorship, sponsoring hundreds of orphans living in Jordan. IRJ extended its programs to seasonal projects with Ramadan and Qurbani distributions and In-Kind donations. IRJ has established strong partnership with international non-governmental organization and local one’s strengthening the overall response to the Syria crisis. At the onset of Syria humanitarian crisis in late 2011, IRJ provided emergency response to those affected by violence in Syria and has since then scaled up its capacity and operations with number of 70 staff across the country.</p>
<p > </p>
<p >IRJ programme department works toward introducing relevant interventions to Jordanians as well as Syrians and Palestinians refugees that would impact their lives and improve their life conditions. IRJ programme act upon IRW mandate and in line with IR-Middle East and Eastern Europe strategy that aims to ensure Safe, dignified and peaceful living conditions for refugees, IDPs and vulnerable groups as well as communities at risk of disasters in the Middle East. IRJ office has expanded with the Syrian crisis in 2011, reaching more than 200,000 refugees by 2013 with an annual income of 35,000,000 GBP. </p>
<p > </p>
<p >The department has successfully introduced interventions in a multi-sectors response, being the lead agency responsible for humanitarian assistance in the north of Jordan, reaching more than 240,000 beneficiaries in 2021 and continue providing access to food, health care, cash for shelter and non-food items such as hygiene kits and winterization items in 2021. The programme department is now strategizing the Syrian crisis response in Jordan and working toward a holistic integrated approach with the host community and planning to move toward sustainable development through introducing innovative approaches in education promotion, community development and economic empowerment.</p>
<p > </p>
<p > </p>
<p>Our values and commitment to safeguarding:</p>
<p>IRJ is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people, adults, and beneficiaries with whom IRJ engages. IRJ expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.</p>
<p> </p>
<p>The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization.</p>
<p> </p>
<p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRJ also participates in the Inter-Agency Misconduct Disclosure Scheme.</p>
<p> </p>
<p>In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.</p>
<p> </p>
<p ><strong>Job </strong><strong>Purpose:</strong></p>
<p> </p>
<p >Islamic Relief World Wide-Jordan Office is providing support in rehabilitation, renovation and construction projects around the kingdom in which the organization is rehabilitating and construction governmental schools in Al-Mafraq as well as constructing playing fields in the selected schools which will also have training and awareness sessions. The organization is also working on construction & rehabilitation projects for housing units in Gaza camp in Jerash and Irbid alongside other projects. Also working on rehabilitation projects for governmental building such as health centers.</p>
<p > </p>
<p> </p>
<p><strong>KEY RESPONSIBILITIES</strong></p>
<p> </p>
<p>The candidate is expected to supervise the construction and rehabilitation works around the country in which he/she will conduct site visits to prepare the necessary documents (BOQs, daily/monthly reports, assessments and organizational reports) as well as conduct site supervision, design reviews, tender preparation & review to ensure the highest engineering standards keeping in mind the internal polices of the organization. The candidate will also need to follow up with related stakeholders, local CBOs & NGOs to coordinate the work and obtain any necessary approvals and finally achieve any given task.</p>
<p > </p>
<p>Under the supervision of the Senior Infrastructure Officer, Project Officer/Engineer duties include: -</p>
<ul>
<li>overseeing the delivery of construction and rehabilitation projects in selected areas in Jordan, this includes ensuring the quality of component design and implementation and monitoring projects activities so as to understand how they might be improved.</li>
<li>Assume primary responsibility for daily project management and implementation at the field level.</li>
<li>Report on the project achievements for the line manager during the project implementation period.</li>
<li>Coordinate with media department to fulfill the media materials/visibility required for the project based on the donor’s guidelines.</li>
<li>Prepare with contractor and respective authority/owner for the handing over of each site when the project is near to finish.</li>
<li>Prepare, check the quality and accuracy of all documents submitted by the contractor/consultation office (Drawings, B.O.Qs, beneficiary lists, reports, analysis, forms etc.).</li>
<li>Contribute to the design and implementation of baseline, end-line and needs assessments.</li>
<li>Ensure the project is implemented based on the approved implementation plan by the donor.</li>
<li>Maintain follow up on the risks that may arise and ensure placing mitigation procedures to avoid any concern may affect the project on field level.</li>
<li>To be accountable for the budget approved by the donor/ budget holder for this specific project.</li>
<li>To attend related sector meetings and any other stakeholder meetings need to accomplish the project activities.</li>
<li>Ensure date collection and well organized and safe filing for the project’s files and data.</li>
<li>Make sure that all assessments are entered to the system 100% accurate.</li>
<li>Conduct administrative, logistical, and financial duties related to all aspects of project implementation. </li>
<li>Participate in all programmes’ distributions including NFI and seasonal projects according to policies and procedures & as assigned by the line manager.</li>
<li>To oversee the support in the relevant documentation and reporting.</li>
<li>Draft and provide needed inputs for weekly, monthly and quarterly reports and ensure timely submission of reports.</li>
<li>Coordinate daily activities, including schedule and delivery of activities, and case referrals.</li>
<li>Ensure safety and security of beneficiaries’ children and team.</li>
<li>Provide support for organizing visits, meeting, events, training and workshops.</li>
<li>Provide the required documentation to other department’s specially MEAL department, and ensure the full documentation for all the projects per IRJ standards.</li>
<li>Liaison with line ministries to facilitate the needed approvals.</li>
<li>Carry out any other duties as assigned or required from time to time by the line manager.</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p><strong>KNOWLEDGE, SKILLS AND ABILITIES</strong></p>
<p> </p>
<ul>
<li> Bachelor’s degree in civil engineering.</li>
<li> 3-10 years of experience in infrastructure projects, experience in maintaining government buildings would be an advantage.</li>
<li> Knowledge of the political situation and cultural norms in Jordan in general is desired.</li>
<li>Practical experience in the following fields: Rehabilitation, Renovation, and Construction.</li>
<li>Excellent skills in MS Office software.</li>
<li>Good AutoCAD Skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Experience in quantity surveying and engineering contracts</li>
<li>Ability to prepare bills of quantity (BOQ)</li>
<li>Good value engineering skills is a plus.</li>
</ul>
<p > </p>
<p ><strong>C</strong><strong>o</strong><strong>r</strong><strong>e</strong> <strong>hu</strong><strong>m</strong><strong>a</strong><strong>n</strong><strong>i</strong><strong>t</strong><strong>a</strong><strong>r</strong><strong>i</strong><strong>a</strong><strong>n</strong> <strong>c</strong><strong>o</strong><strong>m</strong><strong>p</strong><strong>e</strong><strong>t</strong><strong>e</strong><strong>n</strong><strong>c</strong><strong>i</strong><strong>e</strong><strong>s:</strong></p>
<ul>
<li>Understanding of humanitarian contexts and principles:</li>
<li>Good understanding of humanitarian issues, with experience of/or ability to work directly with local NGOs or communities.</li>
<li>Sympathy with the aims and objectives of organization and commitment to humanitarian principles and the Red Cross and INGO's code of conduct.</li>
</ul>
<p > </p>
<p ><strong>A</strong><strong>c</strong><strong>hi</strong><strong>e</strong><strong>v</strong><strong>in</strong><strong>g </strong><strong>Results </strong><strong>e</strong><strong>ff</strong><strong>e</strong><strong>c</strong><strong>t</strong><strong>i</strong><strong>v</strong><strong>e</strong><strong>l</strong><strong>y</strong><strong>:</strong></p>
<ul>
<li>Very good time management abilities.</li>
<li>Very good judgment and problem-solving skills.</li>
<li>Very good decision-making.<br>
</li>
</ul>
<p> </p>
<p ><strong>M</strong><strong>a</strong><strong>n</strong><strong>a</strong><strong>g</strong><strong>i</strong><strong>n</strong><strong>g</strong> <strong>y</strong><strong>ou</strong><strong>r</strong><strong>s</strong><strong>elf in </strong><strong>a pressured and changing environment:</strong></p>
<ul>
<li>Demonstrated ability at being flexible and adapting to changing situations.</li>
<li>The ability to remain calm while dealing with conflicting priorities and working under pressure.</li>
</ul>
<p > </p>
<p > </p>
<p ><strong>O</strong><strong>p</strong><strong>e</strong><strong>r</strong><strong>a</strong><strong>t</strong><strong>i</strong><strong>n</strong><strong>g</strong> <strong>s</strong><strong>a</strong><strong>fely </strong><strong>a</strong><strong>n</strong><strong>d securely in a humanitarian response:</strong></p>
<ul>
<li>Relevant experience in implementing security policy/protocols.</li>
</ul>
<p > </p>
<p > </p>
<p > </p>
<p ><strong>L</strong><strong>e</strong><strong>a</strong><strong>d</strong><strong>e</strong><strong>r</strong><strong>s</strong><strong>h</strong><strong>i</strong><strong>p</strong> <strong>i</strong><strong>n </strong><strong>h</strong><strong>u</strong><strong>m</strong><strong>a</strong><strong>n</strong><strong>i</strong><strong>t</strong><strong>a</strong><strong>r</strong><strong>i</strong><strong>a</strong><strong>n</strong> <strong>r</strong><strong>e</strong><strong>s</strong><strong>p</strong><strong>on</strong><strong>se:</strong></p>
<ul>
<li>High-level interpersonal, influencing and communications skills.</li>
<li>Consistently approaches work with energy and a positive, constructive attitude.</li>
</ul>
<p> </p>
<p > </p>
<p ><strong>Languages:</strong></p>
<ul>
<li>Excellent skill in spoken and written English.</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Introduction IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates: Internal candidates Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Tuvalu, Vanuatu. Second tier candidates include: All external candidates, except candidates from non-represented member states of IOM.</p><p>Organizational Context and Scope Established in 1951, International Organization for Migration (IOM) is a Related Organization of the United Nations (UN), and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. Under the overall guidance of the IOM Jordan Chief of Mission (CoM), technical and administrative supervision of the Senior Regional Project Coordinator, Global Fund Middle East Response Project Management Unit (GF MER PMU), and in close coordination with country offices in Middle East Response (MER) countries, the Migration Health Officer (Health Product) shall be accountable and responsible for coordinating and monitoring of downstream procurement and supply chain concerning project-related health products and medical equipment and digitalization of core investments for end-to-end visibility and commodity tracking. The Migration Health Officer (Health Product) will address inadequate visibility of health equipment (capital) investments, implement identified gaps related to assets management and provide oversight in the monitoring and implementation of commodity security.</p><p>Support the Project Management Unit (PMU) of Middle East Response Global Fund (MER-GF) to coordinate and work closely with the MER countries on the downstream track of Health Products Management (HPM) and operations of supply chain capabilities. Coordinate with Supply Chain to enhance visibility and optimize the current project-related supply chain and HPM unit to ensure that all seven countries are properly supported, particularly through the digitalization of systems and targeting capital investments. Coordinate and link programmatic targets with the health products investment (existing and new investments) and supply chains to show alignment and better visibility and optimization linked to the performance framework. Establish and maintain digital (live) platform providing real time data/information about the availability of commodities and their distribution, which also serve as evidence for decision and future planning. Establish linkages between the digitalization processes and achieve end-to-end visibility of commodities, particularly capital investments in health equipment and supplies. This would benefit in putting a strong foundation for the sustainability of programs and support the broader objectives as the grant moves toward next cycle. Review and assess all the assets (capital investment) secured under MER project in the MER countries and inform about the functionality and operational status of these equipment/supplies. Provide an understanding of how assets have been managed to date, identify strengths and gaps, and assess any existing risks in this area and how they could be mitigated. Ensure that the initial and subsequent periodic assessments guide an understanding of the gaps for initiating subsequent actions to ensure operational functionality of this equipment for the benefit of the program/s and end users. Identify and display the impact of these capital investments and explain the success that this equipment has generated. Follow and ensure that all the equipment under the project is functional and stock outs are avoided and addressed promptly, through a formal and informal proactive way of engaging suppliers and countries. Follow and monitor the downstream of project-related supply management of commodities, review the quantities received, utilized and stocked; and link them with the results achieved on the targets. Use this information feeding into the procurement requirement of medicines and supplies for each country and prevent any stockout and/or expiries. Review the current practice/s of stock management and warehousing for project-related commodities and identify gaps, if any, and suggest remedial actions as well as support the countries to improve implementing those actions. Review and assess the investment in District Health Information System (DHIS) in terms of equipment, software and capacity development and whether the intended objectives are achieved. Identify any gaps in operationalizing the DHIS in relation to TB (tuberculosis) and HIV (Human Immunodeficiency Virus) programs information collection in the MER countries; suggest corrective actions and coordinate this intervention with PMU and MER countries for a functional system. Coordinate with PMU, MER countries, and World Health </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications and Experience</h2><p>Education Master s degree in Medicine or related field from an accredited academic institution with at least five years of professional experience; or, University degree in the above fields with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience</p><ul><li>Experience in managing (planning, implementation, and performance monitoring) of Global Fund projects (TB and/or HIV and/or malaria) in similar settings;</li><li>Substantial experience in working with government and/or international agencies coordinating and or implementing donor projects is essential;</li><li>Experience in international relations and development, including experience in project and portfolio management; and,</li><li>Working experience in procurement and supply chain management and administrative support services with UN or other international organizations in resource constrained environments.</li></ul><p>Skills</p><ul><li>Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines;</li><li>Demonstrated written and spoken communication skills, good interpersonal skills, and ability to work in a multi-cultural environment; and,</li><li>Excellent level of analytical skills and computer literacy especially in office software packages and demonstrated knowledge of spreadsheet and database packages, as well as experience in handling of web-based management systems.</li></ul><p>Languages</p><p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). At least a working knowledge of another language (including one of the six official UN languages, and/or a language that may be widely spoken in the country context) is desirable. For this position, fluency in English is required (oral and written). Working knowledge of Arabic and another official UN language (Chinese, French, Russian and Spanish) is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p>Core Competencies behavioural indicators</p><ul><li>Level 2 Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting This position is located in the Automated System for Customs Data (ASYCUDA) Programme in the Division on Technology and Logistics (DTL) of the United Nations on Trade and Development (UNCTAD) in Amman, Jordan. The Information Systems Officer reports to the ASYCUDA Regional Coordinator for Arab Countries, Democratic Republic of the Congo (DRC) and Haiti Region. Responsibilities Under the supervision of the ASYCUDA Regional Coordinator for Arab Countries, DRC and Haiti Region, the Information Systems Officer will provide technical assistance and support to the National Customs Services (NCS) and National Project Teams (NPT), and will be responsible for the following duties: Manages projects involving feasibility studies, systems analysis, design, development and implementation of new, moderately complex systems, and/or, participates as a member of a development team with responsibility for major components of the more complex systems. Develops detailed system and other technical specifications and user documentation for ASYCUDA systems. Provides specialized advice to NCSs and NPTs, analysing users requirements and translating these into new applications; determines application systems integration and linkage issues. Maintains, upgrades or enhances existing ASYCUDA user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of ASYCUDA assigned systems, etc. Develops and maintains ASYCUDA proprietary programs, i.e. Single Windows, that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues. Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing. Develops customs training materials, operating and user manuals; trains staff in assigned systems. Develops disaster recovery plans and ensures appropriate planning and training of those responsible. Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc. Provides guidance to, and may supervise, new/junior staff, consultants, etc. Competencies PROFESSIONALISM: Knowledge of information technology/information management, particularly in systems analysis, database design and programming related to customs and international trade digitalization. Knowledge of several high-level programming languages and significant exposure to and demonstrated proficiency in all aspects of programming and analysis, including structured/object-oriented design, relational systems, scripting and query languages, document design and management, hardware and software requirements, systems facilities and execution protocols. Strong analytical and problem-solving skills, including proficiency in the development and implementation of systems of moderate size/complexity. Knowledge of interactive systems; good knowledge of organization s information infrastructure and IT strategy as it relates to user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues/problems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology. Education Advanced university degree (Master s degree or equivalent) in computer science, information systems, mathematics, statistics or related field is required. A first-level university degree in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree. Job - Specific Qualification Not available. Work Experience A minimum of five years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area including relevant experience in the field of customs and international trade digitalization, system deployment, development and support is required. Experience in prototyping and implementing complex customs information technology systems is desirable.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>Advanced university degree (Master s degree or equivalent) in computer science, information systems, mathematics, statistics or related field is required. A first-level university degree in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>A minimum of five years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area including relevant experience in the field of customs and international trade digitalization, system deployment, development and support is required. Experience in prototyping and implementing complex customs information technology systems is desirable. Experience in organizing and delivering training courses within governmental organizations is desirable. Experience working in an international environment, such as within the UNS, the Funds and Programmes, is desirable. Experience in technical ICT programming with Java, Linux and Oracle is desirable.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : 12 July 2026. Location : Amman, Jordan. COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION INTERNAL COORDINATION • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. • External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.; • Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo); •</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>• Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</p><p>• Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p><p>• Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</p><p>• Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</p><p>• Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</p><p>• Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</p><p>• Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>• Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</p><p>• Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</p><p>• Security environment Ability to operate in a complex and challenging security environment.</p><p>• Experience in geographical region Past experience in the region is desirable;</p><p>• Language skills Fluency in English required, Arabic is an asset</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Description:- 1- Ongoing maintenance and Support for the ATM Switch and Card Management Systems.<br> 2- Participate in related projects and going through the SDLC phases to create and implement new ATM and Card services.<br> 3- Working closely with the Business and Operations departments for requirements gathering, gap analysis, and BRD reviews.<br> 6- Working closely with ATM Switch and CMS vendors to deploy, implement, and test new services.<br> 4- Performing SIT and ensuring received deliveries from vendors.<br> 5- Supporting QC and QA teams to perform test plans, and simulate test cases.<br> 8- Testing the Integration of ATM Switch and CMS interfaces and APIs with internal and external parties including local and International schemes.<br> 7- Monitor payment systems and participate in release management activities.<br> 9- Troubleshoot and investigate production issues with internal teams and follow up with vendors for closure .<br> 10- Technical Support for ATM Machines and surrounding systems, Aptra Vision, Proview .<br> 11- Provide 1st and 2nd level technical support for other colleagues and departments.<br> 12- Participate in documentation activities, training, and handover for operations departments 1- Bachelor’s degree in Computer Science, Computer engineering, CIS, or any related field.<br> 2- Fresh graduates or one year of experience in the IT field .<br> 2- Good Knowledge in Oracle SQL, PL\SQL and Database design .<br> 3- Very good Programming skills, and Programming languages like: C, C++, JAVA, JAVA Script, C#, HTML .<br> 4- Good Knowledge in Web services, Web servers, API deployment and testing like: REST, SOAP .<br> 5- Basic Knowledge in OS like Windows, Unix, and Linux .<br> 6- Good communication and analytical skills.<br> 7- Preferred sound knowledge about Fintech, ATM Switch, Routing, Card Management, ATM Machines .<br> 8- Work under pressure .<br> 9- Good command in English.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>We're Hiring: Customer Services Representative</strong></p><br>
<p>Jordan Kuwait Bank is seeking a dedicated <strong>Customer Services Representative</strong> to join our team and deliver exceptional service to our valued customers.</p><br>
<p>As a Customer Services Representative, you will be the frontline ambassador of our bank, responsible for supporting and attracting customers by providing helpful information, handling transactions, answering inquiries, and resolving concerns. Your role is pivotal in ensuring customer satisfaction with our products, services, and features by delivering accurate, efficient, and high-quality service that meets and exceeds expectations.</p><br>
<p><strong>"The goal as a company is to have customer service that is not just the best but legendary."</strong></p><br>
<p><strong><br>Main Responsibilities:</strong></p><br>
<ul>
<li>Efficiently execute cash handling and banking transactions</li>
<li>Identify customer needs and recommend appropriate bank products or services</li>
<li>Handle customer requests and inquiries related to accounts, products, and services professionally, ensuring satisfaction across all customer segments</li>
<li>Promote and sell bank products and services through direct and cross-selling to achieve branch goals and increase customer base and revenue</li>
<li>Support customer onboarding and enhance the customer experience by engaging customers with our digital banking solutions</li>
<li>Process Trade Finance requests (LCs, LGs, BCs, etc.) professionally and efficiently</li>
<li>Carry out any additional tasks as requested by the Line Manager</li>
</ul>
<p><strong>Requirements:</strong></p><br>
<ul>
<li>Minimum bachelor’s degree in accounting, Finance, or any relevant field</li>
<li>2-3 years of experience in customer service or banking</li>
<li>Excellent command of both Arabic and English languages</li>
</ul> <p><strong>Competencies & Skills:</strong></p><br>
<ul>
<li>Strong communication, negotiation, and interpersonal skills</li>
<li>Ability to identify counterfeit currency and manage cash effectively</li>
<li>Comprehensive knowledge of banking products, services, rules, and regulations</li>
<li>Proven selling and cross-selling abilities</li>
<li>Team player with a collaborative mindset</li>
<li>Proficient in Microsoft Office applications</li>
</ul>
<p><strong>Join the Jordan Kuwait Bank Family</strong></p><br>
<p>We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.</p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Do you want to make a difference in people's lives? </strong></p><br><p><span>We are looking for a </span><strong>Part-time</strong><strong>Customer Service Representative </strong><span>(</span><strong>English Speaker</strong><span>) to join our growing team! </span></p><br><p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong><span>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, </span><strong>WUDUH </strong><span>is where you can grow and succeed. </span></p><br><p><strong>Job Objectives: </strong></p><br><p><span>The Customer Service Representative (CSR) is responsible for delivering exceptional support to clients by addressing inquiries, resolving service-related issues, and guiding customers through WUDUH's financial programs. Operating within a fast-paced call center environment, the CSR ensures that each interaction is handled with clarity, empathy, and professionalism while maintaining compliance with company standards.</span></p><br><p><strong>What you'll be doing:</strong></p><br><p><strong>Customer Interaction</strong></p><br><ul>
<li><span>Handle incoming customer inquiries, feedback, and requests through various channels such as phone calls, and emails.</span></li>
<li><span>Proactively reach out to customers for follow-ups, updates, or issue resolutions.</span></li>
</ul><p><strong>Issue Resolution</strong></p><br><ul>
<li><span>Assist customers in resolving program or service-related issues, providing accurate information and solutions.</span></li>
<li><span>Escalate complex issues to higher-level support or management as needed, ensuring timely resolution.</span></li>
</ul><p><strong>Product/Service Knowledge</strong></p><br><ul><li><span>Stay updated on program/service updates to provide informed assistance by timely completion of self-directed learning modules and active engagement in team huddles and meetings.</span></li></ul><p><strong>Communication</strong></p><br><ul>
<li><span>Communicate with customers in a clear, concise, and professional manner, ensuring understanding and satisfaction.</span></li>
<li><span>Practice active listening to fully understand customer needs and concerns.</span></li>
<li><span>Demonstrate empathy and understanding towards customers, especially when dealing with complaints or challenging situations.</span></li>
<li><span>Exercise patience when interacting with customers to ensure a positive experience.</span></li>
</ul><p><strong>Customer Education</strong></p><br><ul>
<li><span>Educate customers about program features, usage, policies, and procedures.</span></li>
<li><span>Guide customers on utilizing self-service options and online resources.</span></li>
</ul><p><strong>Compliance</strong></p><br><ul>
<li><span>Ensure compliance with company policies, procedures, and service standards.</span></li>
<li><span>Manage time effectively by maintaining commitment to published schedules and ensuring timely responses and resolutions to customer inquiries.</span></li>
<li><span>Prioritize tasks based on urgency and importance.</span></li>
</ul><p><strong>Qualifications:</strong></p><br><p><span>• Diploma in Business Administration, Communications, or a related field</span></p><br><p><span>• Bachelor’s degree is a plus “Students are also encouraged to apply”</span></p><br><p><strong>Years of Experience:</strong></p><br><p><span>Less than a year of experience “a high-volume call center environment preferred”</span></p><br><p><span>Fresh graduates and students are also encouraged to apply.</span></p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p><span>• Strong problem-solving skills with the ability to de-escalate tense situations.</span></p><br><p><span>• High attention to detail and reliable in follow-up.</span></p><br><p><span>• Self-motivated with a strong sense of initiative and independence.</span></p><br><p><span>• Able to work in a dynamic, fast-paced team environment.</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Basic understanding of CRM systems and call center tools.</span></p><br><p><span>• Ability to navigate and update client records with accuracy and efficiency.</span></p><br><p><span>• Fluent English speaker (verbal and written).</span></p><br><p><strong>What we offer:</strong></p><br><ul>
<li><span>Competitive compensation package </span></li>
<li><span>Prime central location </span></li>
<li><span>Discounts on food, beverages, and wellness services </span></li>
<li><span>Continuous learning and development opportunities </span></li>
<li><span>A dynamic, inclusive, and supportive work environment </span></li>
<li><span>A workplace led by Gen Z and Millennials </span></li>
</ul><p><strong>Employment type:</strong></p><br><ul>
<li><span>Part-time </span></li>
<li><span>On-site </span></li>
</ul><p><strong>Working days:</strong></p><br><ul><li><span>Monday to Friday: Mid-night shift - 4 hours </span></li></ul><p><strong>Ready to make your mark?</strong></p><br><p><span>Apply now for a career that merges your talents with innovation. At </span><strong>WUDUH</strong><span>, your journey to a fulfilling career is just a click away! </span></p><br><p><span>Learn more at </span><strong><em>wuduh.zenats.com</em></strong></p><br><p><strong>Students and fresh graduates are encouraged to apply. </strong></p><br><p><strong>Stay connected</strong></p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em></p><br><p><em>You can find us on: </em></p><br><ul>
<li>
<em>LinkedIn</em>
</li>
<li>
<em>Instagram</em>
</li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-07-08&#xa;&#xa;<p><b>Country:</b></p><br><br>Jordan&#xa;&#xa;<p><b>Location:</b></p><br><br>JO-AM-AMMAN-183 ~ 183 Saqra Complex A ~ ARMADA TWR, Armada Tower, Arar Mustafa Wahbi Al Tal St., 1st Floor, Office 204 (External Site)&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Unspecified<br><br><p>The Pratt & Whitney Customer Business organization has an exciting opportunity for a Field Service Representative (FSR) located at our Amman, Jordan field service office serving our customer Royal Jordanian and other regional customers. This position provides on-wing support for our customer and requires both technical expertise and the ability to build strong customer relationships. We are searching for a highly motivated and qualified individual to bolster the world class customer support we currently provide.</p><br><br><p>The position reports to the Customer Fleet Director, Middle East. This team interfaces with the customer powerplant engineering team, Customer Technical Service (CTS), and other responsible P&W organizations to ensure customer operations are supported smoothly. This is accomplished by providing the customer with access to the right tools and organizations within Pratt & Whitney for items such as engine troubleshooting, warranty claims, spare parts and repairs, spare engine allocations, MRO shops, and sales. The FSR also is the point of contact for internal departments to understand what is happening with the customer, using P&W tools daily such as Engine Wise Connect, EData+, and MS Dynamics.</p><br><br><br><p><b>Key responsibilities: </b></p><br><br><p><i><u>Technical in nature</u></i></p><br><br><ul><li>Provide the assigned customer(s) with technical and operational program support for various engine groups. This individual will be responsible for coordinating and managing on-wing operational issues, customer concerns, and provide 24-hour comprehensive technical support and customer assistance. A solid working knowledge of aviation gas turbine engines, along with troubleshooting expertise, are the key responsibilities.</li><li>Team player, able to take and give direction to expeditiously solve Customer issues</li><li>Effectively communicate in real time, both clearly and concisely, and in all forms</li><li>Ability to collaborate with other Field Representatives to advance solutions</li><li>Contributes to the business by applying knowledge and skills in multiple functional areas</li><li>The individual is expected to always “go beyond”, as PW customers depend on this level of service to achieve mutual success</li></ul><p><i><u>Customer relationship</u></i></p><br><br><ul><li>Operator’s first contact to address all technical and business concerns. The individual must be able to work with a full spectrum of an airline company’s staff, interfacing frequently with all customer employees, from Executives to Line Technicians. The individual should be comfortable representing Pratt & Whitney at key customer meetings.</li></ul><p><i><u>Ability to work independently</u></i></p><br><br><ul><li>This position requires 24/7 accessibility for the customer and will rely heavily on troubleshooting abilities with minimal supervision. Candidate must also collaborate with the P&W Hartford CFTs, CTS, and P&W colleagues to provide real time information to understand fleet risk. A successful candidate for this role needs to maintain a positive, empathetic, and engaging professional attitude toward customers and colleagues always.</li></ul><br><p><b><u>Experience/Qualifications</u></b></p><br><br><p><i><u>Basic Qualifications:</u></i></p><br><br><ul><li>Demonstrated technical proficiency with jet engine technical data</li><li>Associate’s degree in aviation related field, with aminimum 7 years of experience with commercial / military aircraft engines and directly working with / for airline customers, OR</li><li>Bachelor’s degree in engineering or aviation related field or equivalent, with a minimum of 5 years of experience with maintaining commercial / military aircraft engines and directly working with/for airline customers, OR</li><li>A master’s degree with 3 years of experience with maintaining commercial aircraft engines and directly working with / for airline customers</li><li>Experience in an external facing role</li><li>Demonstrated written and verbal communication skills</li></ul><p><i><u>Preferred Qualifications a plus: </u></i></p><br><br><ul><li>Familiarity with Airbus A320 aircraft manuals and OEM engine manuals</li><li>Familiarity with P&W Geared Turbofan engine</li><li>Previously held part 147 aviation maintenance A&P license or similar aircraft engine mechanic experience</li></ul><br><p>This position is located onsite at a P&W customer location. The candidate must be Jordanian national and not requiring any work authorization. Travel up to 20%. After hours onsite support may be required to support airline maintenance windows. The FSR is typically on call outside of core business hours with the support of P&W help desk, CTS, and the Customer Fleet Director.</p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p>Click on this link to read the Policy and Terms</p><br><br><br><br><p><span><i>RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. </i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>D•Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow. <br><br>We’re looking for a motivated, results-driven Business Development Representative (BDR) to join our growing SaaS sales team in Jordan. As the first point of contact with potential customers, you’ll generate pipeline by finding prospects, engaging decision-makers, and qualifying opportunities for the Account Executive (AE) team. Ideal for someone curious, resilient, and passionate about technology and sales.<br><br><b>What You'll Do</b><br><br></span><ul><li><span><b>Source and build your pipeline</b> — find ICP-fit companies and decision-makers in Apollo; clean, validate, segment, and sync lists to our CRM (Zoho).<br></span></li><li><span><b>Research accounts and signals </b>— study each company’s CRM marketing, martech stack, news, and the decision-maker’s activity to craft a relevant angle.<br></span></li><li><span><b>Run personalized multichannel outreach</b> — tailored messages with the right value proposition across email, LinkedIn, WhatsApp, Telegram, and phone.<br></span></li><li><span><b>Follow up and convert </b>— nurture leads, answer questions, handle objections, and book qualified meetings for the AE team.<br></span></li><li><span><b>Get creative</b> — use non-standard sources (events, job boards, Slack/Telegram/WhatsApp groups) and warm intros to find signals and decision-makers others miss; use AI/LLM tools to speed up research, qualification, and outreach.<br></span></li><li><span><b>Own your CRM and numbers</b> — keep Zoho accurate, hit daily and weekly meeting KPIs, and report on funnel progress and conversions.<br></span></li></ul><br><span>Requirements<b>Must-Have Skills & Qualities</b> <br><br></span><ul><li><span>2–3 years in sales, business development, or a customer-facing role (SaaS / martech a plus).<br></span></li><li><span>Fluent English, spoken and written — mandatory.<br></span></li><li><span>Comfort with cold calling and outbound prospecting.<br></span></li><li><span>Genuine interest in B2B SaaS martech and the regional market.<br></span></li><li><span>Ability to learn a product quickly — its value proposition, advantages, audience, use cases, and competitors — and read the market.<br></span></li><li><span>Comfortable using AI/LLM tools for research, qualification, and outreach.<br></span></li><li><span>Strong, personalized communication; handles objections and reaches decision-makers through intros from mid-level contacts.<br></span></li><li><span>Organized, resilient, and data-driven; owns CRM hygiene and funnel reporting.</span><br></li></ul><b>Nice-to-Have / Bonus</b><br><br><ul><li><span>Hands-on experience with B2B sales tools (Apollo, Lusha, SignalHire, RocketReach, Clay).<br></span></li><li><span>Familiarity with CRM systems (Zoho) and sales engagement tools.<br></span></li><li><span>Understanding of martech / CDP products and the competitive landscape (Insider, MoEngage, CleverTap, Braze, Emarsys).<br></span></li><li><span>Experience selling into B2C verticals (banking/fintech, e-commerce, travel, telecom, real estate).<br></span></li></ul><br><span>Benefits</span><ul><li><span><b>Growth Opportunities:</b> Access to professional development and career growth within a rapidly expanding SaaS company. <br></span></li><li><span><b>Collaborative Culture:</b> Work in a supportive and innovative environment where your contributions are valued.<br></span></li><li><span><b>Competitive Benefits:</b> Enjoy a comprehensive benefits package.<br></span></li></ul><b>D.engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members.</b><br><br><br> </div>
<h4><strong><em><u>Note: this pertains to a temporary maternity replacement position between October 2026 - May 2027. Only candidates who submit a Cover Letter will be considered.</u></em></strong></h4>
<h4>Job Description and Requirements</h4>
<div class="ltr description_div">
<p><strong>Job Description and Requirements: Finance Officer </strong></p>
<p><strong>Finance Officer - Jordan Office</strong><br>
We are looking for an experienced, independent, and organized Finance Officer to join our team in Jordan — ideal starting date 1 October 2026, until 31 May 2027.</p>
<p><strong>Who we are</strong><br>
forumZFD (known as Pro Peace) is a German non-governmental organization established in 1996. It strives for a culture of non-violence, where conflicts are dealt with constructively with the goal of ensuring peace. With the help of qualified peace experts and the implementation of projects of the Civil Peace Service, forumZFD (Pro Peace) works on the development of non-violent conflict transformation methods and tools for dealing with violent conflicts.</p>
<p>The forumZFD (Pro Peace) Jordan program started at the end of 2018 to support Jordanian CSOs and CBOs as partners in the fields of community development, conflict transformation, and peacebuilding.</p>
<p>Furthermore, forumZFD (Pro Peace) implements programs in other countries in the Middle East, Western Balkans, Philippines, Cambodia, Germany, and Ukraine.</p>
<p><strong>Your tasks and responsibilities</strong><br>
Under the supervision of the Country Director, you will be responsible for all financial management and administration in the office.</p>
<p><strong>Tasks include, but are not limited to:</strong></p>
<ul>
<li>Usage and reporting of in-country funds in accordance with existing forumZFD/Pro Peace, donor requirements and local laws.</li>
<li>Report to head office (financial report).</li>
<li>Control funds in accordance with existing forumZFD/Pro Peac and donor requirements.R:</li>
<li>Supervise and retrieve external annual audit report.</li>
<li>Revise and present financial documents in an accurate and timely manner.</li>
<li>Check the eligibility of expenditures and prepare payments (service contracts, orders, invoices, delivery notes, contracting procedure, etc.).</li>
<li>Prepare support documents and reporting on financial process of the office including the booking of expenses.</li>
<li>Manage, record, monitor, and reconcile cash flow, including preparation of cash forecasts and liquidity planning.</li>
<li>Ensure secure transfer and handling of cash withdrawn from the bank and safeguard all programme and project funds in accordance with organizational procedures.</li>
<li>Supervise the Admin & Logistics Assistant.</li>
</ul>
<p><strong>Your profile:</strong></p>
<ul>
<li>Bachelor’s degree in accounting, or related field.</li>
<li>Minimum of 3 years of relevant experience in Finance & Administration, preferably in an NGO or international organization.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Proficiency in Microsoft Office (Word, Excel, Outlook). The ideal candidate knows FundsPro.</li>
<li>Ability to work independently and as part of a multicultural and multinational team.</li>
<li>Fluent in English and Arabic, with excellent written and verbal communication skills.</li>
<li>Valid driver’s license is an advantage.</li>
<li>Commitment to equality, diversity, and non-violence.</li>
</ul>
<p><strong>Our offer:</strong></p>
<ul>
<li>Participation in an international organization with remuneration based on forumZFD (Pro Peace) local salary scales.</li>
<li>Contributions to social security benefits and comprehensive medical insurance.</li>
<li>A supportive, close-knit team with short communication lines.</li>
<li>A flexible and dynamic work environment.</li>
</ul>
<p><strong>Start of assignment</strong><br>
The preferred start date is 1 October 2026. The initial contract period runs until the end of May 2027.</p>
<p>If you have <strong><u>questions</u></strong> regarding the vacancy, please contact nour.hamid@propeace.de. Applications send to this e-mail will not be considered.</p>
<p>We look forward to receiving your application!</p>