UX Research Jobs in Jordan
20 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A leading <strong>IT and digital transformation company</strong> is seeking a talented and user-focused <strong>UI/UX Designer</strong> to join their team in Amman, Jordan. The ideal candidate will be responsible for designing intuitive, accessible, and visually compelling digital experiences across web and enterprise applications, including solutions built on low-code platforms such as Mendix.</p>
<p>Requirements: </p>
<p>1- 3 5 years of experience in UI/UX Design for web or enterprise applications.<br>
2- Strong portfolio demonstrating end-to-end UX process (research, wireframes, prototypes, and UI design).<br>
3- Expert proficiency in <strong>Figma</strong>.<br>
4- Strong understanding of user-centered design (UCD) and design thinking principles.<br>
5- Experience in user research and usability testing with ability to translate insights into design decisions.<br>
6- Ability to design for both <strong>LTR (English) and RTL (Arabic) interfaces</strong>.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1- 3 5 years of experience in UI/UX Design for web or enterprise applications.<br>
2- Strong portfolio demonstrating end-to-end UX process (research, wireframes, prototypes, and UI design).<br>
3- Expert proficiency in <strong>Figma</strong>.<br>
4- Strong understanding of user-centered design (UCD) and design thinking principles.<br>
5- Experience in user research and usability testing with ability to translate insights into design decisions.<br>
6- Ability to design for both <strong>LTR (English) and RTL (Arabic) interfaces</strong>.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>ABOUT THE COMPANY The company is a multinational IT consulting and digital transformation solutions provider, supporting government entities, telecom operators, and enterprise clients across the Middle East.<br> It specializes in helping organizations modernize operations, improve collaboration, and deliver scalable technology initiatives through consulting, implementation, integration, managed services, and training.<br> With strong expertise across Enterprise Digital transformation, DevOps, IT service management, enterprise service management, and collaboration platforms, the company partners with leading technology vendors to deliver practical, measurable, and enterprise-ready solutions.<br> ABOUT THE ROLE We are looking for a Senior Product Designer with strong experience designing intuitive, user-centric web and mobile applications, with the ability to work seamlessly across both LTR and RTL layouts.<br> The ideal candidate will have a proven track record in UX/UI design, supported by a strong portfolio that demonstrates the ability to turn complex product requirements into clean, functional, and engaging user experiences.<br> They should be able to brainstorm fresh ideas, proactively recommend best-practice user flows, and bring a senior-level product mindset to each stage of the design process.<br> You should be confident working across the full design lifecycle, from research and discovery through to wireframing, prototyping, user flows, usability testing, and design iteration.<br> Strong hands-on experience with tools such as Figma, Sketch, Adobe XD, or similar design platforms is expected, along with experience owning, maintaining, and scaling design systems across digital products.<br> This role requires someone who can understand user needs, translate feedback into practical design improvements, and adapt quickly as product requirements evolve.<br> A strong understanding of UX research, usability testing, accessible design, and inclusive design principles is essential.<br> The successful candidate must be exceptionally detail-oriented, able to manage time effectively, work autonomously, and remain comfortable collaborating remotely with distributed teams.<br> Direct exposure to cutting-edge enterprise AI projects across UAE and GCC Flat team structure - work directly with founders and senior engineers Opportunity to grow into a Senior or Lead Engineer role Flexible remote work arrangements Fast-paced environment where your work ships to production and reaches real clients 06+ Years of Experience in UI/UX Engineering including Product Designing Senior-level experience with the ability to work autonomously and comfortably in a remote setup Proven experience in UX/UI design for web and mobile applications Ability to design seamlessly for both LTR and RTL layouts Strong portfolio showcasing user-centric product design Expertise in Figma, Sketch, Adobe XD, or similar tools Experience owning, maintaining, and scaling design systems Ability to create wireframes, prototypes, user journeys, and user flows Strong ability to brainstorm fresh ideas and proactively recommend best-practice user flows Strong understanding of UX research and usability testing Experience working with iterative design methodologies Exceptionally detail-oriented with excellent time management skills Ability to synthesise feedback and adapt designs quickly Familiarity with accessible and inclusive design principles</span> </div>
<p><h4>About the company</h4>
<p>The company is a multinational IT consulting and digital transformation solutions provider, supporting government entities, telecom operators, and enterprise clients across the Middle East. It specializes in helping organizations modernize operations, improve collaboration, and deliver scalable technology initiatives through consulting, implementation, integration, managed services, and training.</p>
<p>With strong expertise across enterprise digital transformation, DevOps, IT service management, enterprise service management, and collaboration platforms, the company partners with leading technology vendors to deliver practical, measurable, and enterprise-ready solutions.</p>
<h4>About the role</h4>
<p>We are looking for a senior product designer with strong experience designing intuitive, user-centric web and mobile applications, with the ability to work seamlessly across both LTR and RTL layouts.</p>
<p>The ideal candidate will have a proven track record in UX/UI design, supported by a strong portfolio that demonstrates the ability to turn complex product requirements into clean, functional, and engaging user experiences. They should be able to brainstorm fresh ideas, proactively recommend best-practice user flows, and bring a senior-level product mindset to each stage of the design process.</p>
<p>You should be confident working across the full design lifecycle, from research and discovery through to wireframing, prototyping, user flows, usability testing, and design iteration. Strong hands-on experience with tools such as Figma, Sketch, Adobe XD, or similar design platforms is expected, along with experience owning, maintaining, and scaling design systems across digital products.</p>
<p>This role requires someone who can understand user needs, translate feedback into practical design improvements, and adapt quickly as product requirements evolve. A strong understanding of UX research, usability testing, accessible design, and inclusive design principles is essential. The successful candidate must be exceptionally detail-oriented, able to manage time effectively, work autonomously, and remain comfortable collaborating remotely with distributed teams.</p>
<h4>Requirements</h4>
<ul>
<li>6+ years of experience in UI/UX engineering including product designing</li>
<li>Senior-level experience with the ability to work autonomously and comfortably in a remote setup</li>
<li>Proven experience in UX/UI design for web and mobile applications</li>
<li>Ability to design seamlessly for both LTR and RTL layouts</li>
<li>Strong portfolio showcasing user-centric product design</li>
<li>Expertise in Figma, Sketch, Adobe XD, or similar tools</li>
<li>Experience owning, maintaining, and scaling design systems</li>
<li>Ability to create wireframes, prototypes, user journeys, and user flows</li>
<li>Strong ability to brainstorm fresh ideas and proactively recommend best-practice user flows</li>
<li>Strong understanding of UX research and usability testing</li>
<li>Experience working with iterative design methodologies</li>
<li>Exceptionally detail-oriented with excellent time management skills</li>
<li>Ability to synthesize feedback and adapt designs quickly</li>
<li>Familiarity with accessible and inclusive design principles</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Direct exposure to cutting-edge enterprise AI projects across UAE and GCC</li>
<li>Flat team structure - work directly with founders and senior engineers</li>
<li>Opportunity to grow into a senior or lead engineer role</li>
<li>Flexible remote work arrangements</li>
<li>Fast-paced environment where your work ships to production and reaches real clients</li>
</ul></p><p></p>
<p><h4>About the company</h4>
<p>The company is a multinational IT consulting and digital transformation solutions provider, supporting government entities, telecom operators, and enterprise clients across the Middle East. It specializes in helping organizations modernize operations, improve collaboration, and deliver scalable technology initiatives through consulting, implementation, integration, managed services, and training.</p>
<p>With strong expertise across enterprise digital transformation, DevOps, IT service management, enterprise service management, and collaboration platforms, the company partners with leading technology vendors to deliver practical, measurable, and enterprise-ready solutions.</p>
<h4>About the role</h4>
<p>We are looking for a senior product designer with strong experience designing intuitive, user-centric web and mobile applications, with the ability to work seamlessly across both LTR and RTL layouts.</p>
<p>The ideal candidate will have a proven track record in UX/UI design, supported by a strong portfolio that demonstrates the ability to turn complex product requirements into clean, functional, and engaging user experiences. They should be able to brainstorm fresh ideas, proactively recommend best-practice user flows, and bring a senior-level product mindset to each stage of the design process.</p>
<p>You should be confident working across the full design lifecycle, from research and discovery through to wireframing, prototyping, user flows, usability testing, and design iteration. Strong hands-on experience with tools such as Figma, Sketch, Adobe XD, or similar design platforms is expected, along with experience owning, maintaining, and scaling design systems across digital products.</p>
<p>This role requires someone who can understand user needs, translate feedback into practical design improvements, and adapt quickly as product requirements evolve. A strong understanding of UX research, usability testing, accessible design, and inclusive design principles is essential. The successful candidate must be exceptionally detail-oriented, able to manage time effectively, work autonomously, and remain comfortable collaborating remotely with distributed teams.</p>
<h4>Requirements</h4>
<ul>
<li>6+ years of experience in UI/UX engineering including product designing</li>
<li>Senior-level experience with the ability to work autonomously and comfortably in a remote setup</li>
<li>Proven experience in UX/UI design for web and mobile applications</li>
<li>Ability to design seamlessly for both LTR and RTL layouts</li>
<li>Strong portfolio showcasing user-centric product design</li>
<li>Expertise in Figma, Sketch, Adobe XD, or similar tools</li>
<li>Experience owning, maintaining, and scaling design systems</li>
<li>Ability to create wireframes, prototypes, user journeys, and user flows</li>
<li>Strong ability to brainstorm fresh ideas and proactively recommend best-practice user flows</li>
<li>Strong understanding of UX research and usability testing</li>
<li>Experience working with iterative design methodologies</li>
<li>Exceptionally detail-oriented with excellent time management skills</li>
<li>Ability to synthesize feedback and adapt designs quickly</li>
<li>Familiarity with accessible and inclusive design principles</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Direct exposure to cutting-edge enterprise AI projects across UAE and GCC</li>
<li>Flat team structure - work directly with founders and senior engineers</li>
<li>Opportunity to grow into a senior or lead engineer role</li>
<li>Flexible remote work arrangements</li>
<li>Fast-paced environment where your work ships to production and reaches real clients</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are searching for an extraordinary, visionary leader to serve as the President and CEO of our organization, with a specialized focus on Front End Web Development. This is a unique opportunity to command both the strategic direction of a growing company and the technical execution of its digital presence. You will lead by example, driving innovation in user interface design, ensuring seamless web experiences, and shaping company culture from the top down. If you combine unparalleled technical expertise in front-end development with the strategic mindset of a C-suite executive, we invite you to take the helm./p> </p><p><strong>Key Responsibilities (Executive & Technical):</strong></p> <ul> <li>Define and execute the long-term vision, mission, and growth strategy of the company.</li> <li>Oversee all operational, financial, and administrative functions to ensure profitability and scalability.</li> <li>Cultivate high-level partnerships and represent the brand at industry events and board meetings.</li> </ul> <p><strong>Front End Development & Technical Direction:</strong></p> <ul> <li>Lead the design and architecture of responsive, high-performance web interfaces using modern frameworks (React, Angular, Vue.js).</li> <li>Establish and enforce code standards, best practices, and accessibility guidelines (WCAG).</li> <li>Directly code key front-end components for flagship products, ensuring pixel-perfect translation from design to production.</li> <li>Champion user experience (UX) research and implement data-driven UI improvements.</li> <li>Manage and mentor a team of developers, designers, and product managers.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience as a Senior Front End Developer, Lead Engineer, or Technical Director, with a portfolio of high-impact web applications.</p> <ul> <li>Expert-level proficiency in HTML5, CSS3, JavaScript (ES6+), and at least one modern framework (e.g., React, Vue.js, or Angular).</li> <li>Deep understanding of cross-browser compatibility, performance optimization, and build tools (Webpack, Gulp).</li> <li>Demonstrated executive or C-level leadership experience, including financial management, strategic planning, and team building.</li> <li>Exceptional communication and negotiation skills, with the ability to translate technical concepts to non-technical stakeholders.</li> <li>Bachelor s degree in Computer Science, Engineering, or Business Administration (Master s preferred).</li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities</p><ul><li>Design user-centered experiences for web and mobile applications, from concept to final implementation.</li><li>Conduct user research, analyze user behavior, and translate insights into actionable design solutions.</li><li>Create user flows, wireframes, mockups, prototypes, and high-fidelity UI designs.</li><li>Develop and maintain design systems, including components, style guides, UI patterns, and documentation.</li><li>Ensure consistency, usability, accessibility, and responsiveness across all digital products and platforms.</li><li>Collaborate with cross-functional teams to define product requirements and improve user experiences.</li><li>Conduct usability testing and incorporate user feedback into design iterations.</li><li>Present and communicate design concepts, rationale, and recommendations to stakeholders.</li><li>Work closely with developers to ensure accurate implementation of designs.</li><li>Stay updated on industry trends, emerging technologies, and UX/UI best practices.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 years of professional experience in UX/UI design.</li><li>Solid understanding of UX principles, including usability, accessibility, information architecture, user flows, and interaction design.</li><li>Strong UI design portfolio demonstrating high-quality visual design, responsive layouts, design systems, and real digital product work.</li><li>Advanced proficiency in design tools such as Figma, Adobe Creative Suite, prototyping tools, and collaboration platforms.</li><li>Experience creating and maintaining design systems, including components, UI patterns, style guides, and consistency across platforms.</li><li>Strong understanding of responsive design principles and modern design standards.</li><li>Experience designing for both web and mobile applications.</li><li>Ability to balance user needs, business goals, and technical constraints.</li><li>Excellent communication, presentation, and stakeholder management skills.</li><li>Strong attention to detail and problem-solving abilities.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span><span><u>About the job</u></span></span></span><p><span><span>As a </span></span><b><span><span>UI/UX Designer</span></span></b><span><span> at Aspire, you will be responsible for creating intuitive, user-centered digital experiences that align with business goals and customer needs. You will conduct user research, transform insights into engaging designs, and collaborate with cross-functional teams to deliver high-quality products across web and mobile platforms.</span></span></p><br><span><span><u>What You'll Do</u></span></span><ul><li><span><span>Conduct user research and translate insights into user flows, wireframes, mockups, prototypes, and customer journey maps.</span></span></li><li><span><span>Design intuitive and responsive user interfaces optimized for web and mobile applications.</span></span></li><li><span><span>Create user stories, interaction flows, and design specifications for development teams.</span></span></li><li><span><span>Identify usability issues and propose effective, user-centered design solutions.</span></span></li><li><span><span>Apply UX best practices through rapid prototyping, usability testing, A/B testing, and iterative design improvements.</span></span></li><li><span><span>Collaborate closely with product managers, developers, business stakeholders, and clients throughout the design lifecycle.</span></span></li><li><span><span>Ensure designs follow accessibility, responsiveness, and modern UI/UX standards.</span></span></li><li><span><span>Present design concepts and communicate design decisions effectively to stakeholders.</span></span></li><li><span><span>Maintain design systems and contribute to a consistent user experience across products.</span></span></li><li><span><span>Stay current with UX trends, design tools, and emerging technologies to drive continuous improvement.</span></span></li></ul><span><span><u>What You'll Need</u></span></span><ul><li><span><span>Bachelor's degree in Graphic Design, Human-Computer Interaction, Computer Science, or a related field.</span></span></li><li><span><span>3–6 years of experience in UI/UX design, preferably within enterprise or digital product environments.</span></span></li><li><span><span>Strong proficiency in Figma, Sketch, or similar design tools.</span></span></li><li><span><span>Experience designing responsive, mobile-first user experiences.</span></span></li><li><span><span>Strong understanding of User-Centered Design (UCD), design thinking, usability testing, A/B testing, heuristic evaluation, and accessibility.</span></span></li><li><span><span>Experience creating wireframes, prototypes, user journeys, and interactive designs.</span></span></li><li><span><span>Basic knowledge of HTML5, CSS3, and JavaScript is a plus.</span></span></li><li><span><span>Ability to collaborate with cross-functional teams and translate business requirements into user-focused designs.</span></span></li><li><span><span>Excellent communication, presentation, and stakeholder management skills.</span></span></li><li><span><span>Banking, FinTech, or large-scale enterprise experience is preferred.</span></span></li><li><span><span>Awareness or knowledge of IT security best practices as defined by ISO / SOC or similar.</span></span></li><li><span><span>Strong attention to detail, creativity, and commitment to quality.</span></span></li></ul><span><span><u>Why Aspire</u></span></span><p><span><span>In addition to a competitive long-term total compensation with salary and performance-based bonus, we have a reward philosophy that expands beyond this.</span></span></p><br><ul><li><span><span>Be part of a (Remote is here-to stay) organization.</span></span></li><li><span><span>Work and learn from great minds.</span></span></li><li><span><span>Explore new opportunities to learn and grow every day by attending technical and non-technical training.</span></span></li><li><span><span>Get market exposure by working with international tech leaders.</span></span></li><li><span><span>Nursery reimbursement benefit.</span></span></li><li><span><span>Attend virtual and onsite international tech conferences.</span></span></li><li><span><span>Exposure to work in an IT environment that adheres to rigorous security and compliance standards defined by ISO / SOC.</span></span></li></ul><br><span>Requirements</span><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> We work with organizations to improve how people, processes, and technology come together, with a focus on creating practical solutions that support day-to-day business performance and long-term transformation.<br> As a UI/UX Expert, you will help shape intuitive digital experiences across internal portals and mobile applications.<br> This role is central to improving how users interact with business systems, translating user needs and organizational goals into thoughtful, effective design solutions while working closely with technical and business stakeholders.<br> Responsibilities Design and optimize user interfaces for internal portals and mobile applications to enhance user experience.<br> Conduct user research and usability testing to inform design decisions.<br> Collaborate with IT, HR, and business units to align design work with organizational goals.<br> Create wireframes, prototypes, and high-fidelity mockups.<br> Ensure consistency in branding, accessibility, and usability across platforms.<br> Analyze user interaction data to identify improvement opportunities.<br> Stay current with UI/UX trends, tools, and best practices.<br> Provide guidance and support during the implementation phase.<br> Bachelor’s degree in Graphic Design, Human-Computer Interaction, Computer Science, or a related field.<br> Minimum 6 years of UI/UX design experience for both web and mobile applications.<br> Proficiency with Figma, Adobe XD, and Sketch.<br> Knowledge of accessibility and usability standards.<br> Eligible to work in Jordan.<br> Experience in internal enterprise systems is a plus.<br> A UI/UX certification is a plus.<br></span> </div>
<p><h4>About the company</h4>
<p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. We work with organizations to improve how people, processes, and technology come together, with a focus on creating practical solutions that support day-to-day business performance and long-term transformation.</p>
<h4>Role overview</h4>
<p>As a UI/UX expert, you will help shape intuitive digital experiences across internal portals and mobile applications. This role is central to improving how users interact with business systems, translating user needs and organizational goals into thoughtful, effective design solutions while working closely with technical and business stakeholders.</p>
<h4>Responsibilities</h4>
<li>Design and optimize user interfaces for internal portals and mobile applications to enhance user experience.</li>
<li>Conduct user research and usability testing to inform design decisions.</li>
<li>Collaborate with IT, HR, and business units to align design work with organizational goals.</li>
<li>Create wireframes, prototypes, and high-fidelity mockups.</li>
<li>Ensure consistency in branding, accessibility, and usability across platforms.</li>
<li>Analyze user interaction data to identify improvement opportunities.</li>
<li>Stay current with UI/UX trends, tools, and best practices.</li>
<li>Provide guidance and support during the implementation phase.</li>
<h4>Requirements</h4>
<li>Bachelor’s degree in Graphic Design, Human-Computer Interaction, Computer Science, or a related field.</li>
<li>Minimum 6 years of UI/UX design experience for both web and mobile applications.</li>
<li>Proficiency with Figma, Adobe XD, and Sketch.</li>
<li>Knowledge of accessibility and usability standards.</li>
<li>Eligible to work in Jordan.</li>
<li>Experience in internal enterprise systems is a plus.</li>
<li>A UI/UX certification is a plus.</li></p><p></p>
<p><h4>About the company</h4>
<p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. We work with organizations to improve how people, processes, and technology come together, with a focus on creating practical solutions that support day-to-day business performance and long-term transformation.</p>
<h4>Role overview</h4>
<p>As a UI/UX expert, you will help shape intuitive digital experiences across internal portals and mobile applications. This role is central to improving how users interact with business systems, translating user needs and organizational goals into thoughtful, effective design solutions while working closely with technical and business stakeholders.</p>
<h4>Responsibilities</h4>
<li>Design and optimize user interfaces for internal portals and mobile applications to enhance user experience.</li>
<li>Conduct user research and usability testing to inform design decisions.</li>
<li>Collaborate with IT, HR, and business units to align design work with organizational goals.</li>
<li>Create wireframes, prototypes, and high-fidelity mockups.</li>
<li>Ensure consistency in branding, accessibility, and usability across platforms.</li>
<li>Analyze user interaction data to identify improvement opportunities.</li>
<li>Stay current with UI/UX trends, tools, and best practices.</li>
<li>Provide guidance and support during the implementation phase.</li>
<h4>Requirements</h4>
<li>Bachelor’s degree in Graphic Design, Human-Computer Interaction, Computer Science, or a related field.</li>
<li>Minimum 6 years of UI/UX design experience for both web and mobile applications.</li>
<li>Proficiency with Figma, Adobe XD, and Sketch.</li>
<li>Knowledge of accessibility and usability standards.</li>
<li>Eligible to work in Jordan.</li>
<li>Experience in internal enterprise systems is a plus.</li>
<li>A UI/UX certification is a plus.</li></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities</p><ul><li>Lead the overall design strategy and vision across digital products, ensuring exceptional user experiences across mobile, web, partner platforms, and internal tools.</li><li>Design and optimize end-to-end customer journeys, including onboarding, payments, financing, property services, and customer lifecycle experiences.</li><li>Collaborate closely with Product, Engineering, Marketing, Commercial, Strategy, and Operations teams to translate business objectives and customer insights into intuitive, user-centered solutions.</li><li>Build, maintain, and continuously enhance a scalable design system, ensuring consistency across all digital products.</li><li>Drive UX/UI excellence by conducting design reviews, maintaining high design standards, and ensuring quality throughout the product development lifecycle.</li><li>Lead, mentor, and develop the design team, fostering a culture of creativity, collaboration, and continuous improvement.</li><li>Utilize customer research, analytics, and experimentation to improve user engagement, conversion, and overall customer satisfaction.</li><li>Ensure design solutions align with business objectives while delivering measurable commercial impact.</li><li>Champion best practices in product design, interaction design, accessibility, and usability across the organization.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li>8+ years of experience in Product Design, UX/UI Design, or Digital Design, including significant experience in a leadership role.</li><li>Proven experience leading design for consumer-facing digital products within fintech, financial services, digital banking, payments, PropTech, marketplaces, or related technology-driven industries.</li><li>Strong portfolio demonstrating successful delivery of complex digital products and customer journeys with measurable business impact.</li><li>Expertise in UX, UI, interaction design, design systems, and user-centered design methodologies.</li><li>Experience building and scaling enterprise design systems across multiple digital products.</li><li>Strong understanding of customer journey mapping, conversion optimization, and growth-focused product design.</li><li>Proven ability to lead, mentor, and develop high-performing design teams.</li><li>Excellent stakeholder management skills with experience collaborating cross-functionally with Product, Engineering, Marketing, and Commercial teams.</li><li>Experience working within high-growth technology companies or startups is highly preferred.</li><li>Experience in embedded finance, BNPL, digital payments, digital wallets, or financial technology products is highly desirable.</li><li>Proficiency with industry-standard design tools such as Figma and other collaborative design platforms.</li></ul><p>Required Skills</p><ul><li>Team Leadership</li><li>UI/UX</li><li>IT Solutions and Products</li></ul><p></p></section>
<p><h4>Position overview</h4>
<p>We are seeking a highly skilled visualization technology specialist to create high-quality, state-of-the-art photorealistic 3D renderings and immersive storytelling content across architecture and engineering disciplines. The ideal candidate is highly proficient across the end-to-end CGI workflow from image planning and camera composition, modeling, lighting, texturing/material development, to final rendering and post-production. This role combines architectural visualization, VR engineering simulation, presentation design graphics, and emerging AI-assisted workflows, with support for UI/UX prototypes that communicate complex ideas in clear and engaging ways. UI/UX experience is a plus, as this role is quite different from what a visualizer would typically do. The ideal candidate is both design-driven and technology-savvy, with a strong artistic background blended with technical skills and a persona that always keeps themselves up-to-date with the latest technology, with the ability to master and integrate multiple software platforms to deliver cutting-edge visualization solutions.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the full CGI production workflow, including modeling, lighting, texturing, shading, look development, scene management, compositing, and post-production.</li>
<li>Deliver photorealistic 3D renderings, animations, and visualizations for architectural, engineering, and digital projects such as interiors, exteriors, masterplans, and infrastructure.</li>
<li>Develop and manage real-time rendering and immersive environments using AR/VR platforms (Unreal Engine, Twinmotion) to support design reviews and client engagement.</li>
<li>Create branded client presentations that integrate renders, diagrams, and storytelling to strengthen proposals and design reviews.</li>
<li>Support the design team in developing UI/UX layouts and prototypes for digital platforms including dashboards, interactive kiosks, and AR/VR applications.</li>
<li>Collaborate closely with architects, engineers, and consultants to visualize concepts effectively across all project stages.</li>
<li>Maintain consistency by ensuring all visuals align with project branding, design narrative, and technical accuracy.</li>
<li>Research, experiment with, and apply AI-driven visualization tools (e.g., ComfyUI) to streamline workflows and improve production efficiency.</li>
</ul>
<h4>About the company</h4>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining, and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>Position overview</h4>
<p>We are seeking a highly skilled visualization technology specialist to create high-quality, state-of-the-art photorealistic 3D renderings and immersive storytelling content across architecture and engineering disciplines. The ideal candidate is highly proficient across the end-to-end CGI workflow from image planning and camera composition, modeling, lighting, texturing/material development, to final rendering and post-production. This role combines architectural visualization, VR engineering simulation, presentation design graphics, and emerging AI-assisted workflows, with support for UI/UX prototypes that communicate complex ideas in clear and engaging ways. UI/UX experience is a plus, as this role is quite different from what a visualizer would typically do. The ideal candidate is both design-driven and technology-savvy, with a strong artistic background blended with technical skills and a persona that always keeps themselves up-to-date with the latest technology, with the ability to master and integrate multiple software platforms to deliver cutting-edge visualization solutions.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the full CGI production workflow, including modeling, lighting, texturing, shading, look development, scene management, compositing, and post-production.</li>
<li>Deliver photorealistic 3D renderings, animations, and visualizations for architectural, engineering, and digital projects such as interiors, exteriors, masterplans, and infrastructure.</li>
<li>Develop and manage real-time rendering and immersive environments using AR/VR platforms (Unreal Engine, Twinmotion) to support design reviews and client engagement.</li>
<li>Create branded client presentations that integrate renders, diagrams, and storytelling to strengthen proposals and design reviews.</li>
<li>Support the design team in developing UI/UX layouts and prototypes for digital platforms including dashboards, interactive kiosks, and AR/VR applications.</li>
<li>Collaborate closely with architects, engineers, and consultants to visualize concepts effectively across all project stages.</li>
<li>Maintain consistency by ensuring all visuals align with project branding, design narrative, and technical accuracy.</li>
<li>Research, experiment with, and apply AI-driven visualization tools (e.g., ComfyUI) to streamline workflows and improve production efficiency.</li>
</ul>
<h4>About the company</h4>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining, and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>Description</h4>
<p>Own and execute the cards product roadmap by leading the end-to-end development of card products. This includes:</p>
<ul>
<li>Designing comprehensive business requirements documents (BRDs) and collaborating on UI/UX to effectively communicate card product concepts to stakeholders across technology, operations, and business teams.</li>
<li>Identifying and documenting card-specific technical and business requirements covering systems such as the card management system (CMS), mobile app, core banking/wallet, and payment schemes and translating them into clear deliverables for technical teams.</li>
<li>Managing card product performance analysis, issue troubleshooting (including decline rates, authorization failures, and dispute trends), and executing continuous improvement initiatives.</li>
<li>Supporting the QA team in preparing and executing test cases that cover the full card flow.</li>
<li>Leading cross-functional collaboration across customer care, sales, compliance, and technology to ensure successful card product launches and ongoing lifecycle management.</li>
<li>Managing the product backlog, sprint planning, and release coordination to ensure timely and quality delivery of card product initiatives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Conduct market research on card trends such as contactless, tokenization, virtual cards, installment plans, and rewards to identify growth opportunities and inform penetration strategies.</li>
<li>Analyze competitor card offerings across features, fees, credit limits, and UX to assess the company's competitive position.</li>
<li>Gather customer feedback from care, sales, and user research to identify friction points across the card journey and translate them into prioritized functional requirements.</li>
<li>Define technical requirements for prepaid and credit card initiatives, ensuring correct integration with card management system, core banking/wallet, mobile app, credit engine, and payment schemes.</li>
<li>Develop concepts for new card features and communicate requirements to all concerned teams.</li>
<li>Lead UAT for card releases, covering the full transaction lifecycle: authorization, clearing, settlement, chargebacks, balance and credit limit enforcement, card management, and card expiry.</li>
<li>Ensure all card initiatives comply with scheme rules, consumer regulations, and central bank requirements, in coordination with all relevant stakeholders.</li>
<li>Provide sales and customer care with training and direction on card features, issuance, credit limit management, billing, dispute handling, and card controls.</li>
<li>Monitor cards KPIs and deliver periodic performance reports with gap analysis and recommendations.</li>
<li>Perform other duties as assigned by the direct manager.</li>
</ul>
<h4>Qualifications and Education Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, marketing, information technology, business information systems, management information systems, engineering, or a related field.</li>
<li>4–6 years of product management experience, with at least 2 years directly managing prepaid and/or credit card products within a fintech, bank, or mobile money environment.</li>
<li>PMI-ACP, CSM, or PSM (one required).</li>
<li>PSPO or CSPO (preferred).</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Stakeholder management and cross-functional collaboration.</li>
<li>Data analysis and KPI-driven decision making.</li>
<li>Written and verbal communication across technical and business audiences.</li>
<li>Attention to detail in compliance-sensitive environments.</li>
<li>Ownership mentality with a bias toward action.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities</p><p>Define and communicate a clear product vision aligned with company strategy and customer needs.</p><p>Develop and maintain a product roadmap that reflects strategic priorities and market opportunities.</p><p>Identify and evaluate new product opportunities through market research, customer insights, and competitive analysis.</p><p>Set product goals and success metrics (e.g., KPIs, OKRs) to guide development and measure impact.</p><p>Lead the product through its entire lifecycle from ideation and discovery to launch and post-launch optimization.</p><p>Prioritize features, enhancements, and technical debt using data-driven analysis and stakeholder input.</p><p>Manage go-to-market planning in collaboration with marketing, sales, and customer support.</p><p>Work closely with Product Owners (POs) to translate strategic goals into actionable backlogs and features. And collaborate with UX/UI designers to ensure product usability and user experience meet design standards.</p><p>Partner with engineering teams to ensure feasibility, timely delivery, and quality execution.</p><p>Coordinate with business units, operations, and customer-facing teams to gather feedback and align on product goals.</p><p>Facilitate product discovery sessions with users, stakeholders, and subject matter experts.</p><p>Lead the creation of product requirements, user stories, and acceptance criteria.</p><p>Validate assumptions through customer interviews, prototypes, A/B testing, and early-stage pilots.</p><p>Make informed trade-off decisions based on user value, business impact, technical constraints, and resource availability.</p><p>Maintain a transparent prioritization process that balances short-term delivery and long-term strategy.</p><p>Continuously re-evaluate priorities based on customer feedback, market dynamics, and performance data.</p><p>Track product performance post-launch using analytics tools and user feedback.</p><p>Analyze product data to identify areas of improvement and drive iterative enhancements.</p><p>Serve as the voice of the product to internal and external stakeholders.</p><p>Provide regular updates, reports, and insights into executive leadership and business partners.</p><p>Present product plans, performance reports, and strategic recommendations.</p><p>Ensure compliance with institutional policies, academic standards, and regulatory guidelines.</p><p>Contribute to product documentation, user guides, and internal knowledge bases.</p><p>Support training and onboarding of stakeholders on new features.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Product Management, Business Administration, Computer Science, Engineering, project management, business analysis, or related field.</p><p>4+ years of experience in related fields.</p><p>Training and Certifications : CSPO (Certified Scrum Product Owner - Scrum Alliance) or PSPO I (Professional Scrum Product Owner - Scrum.org), PMP (Project Management Professional), and/or Google Project Management Certificate are preferred but not mandatory.</p><p>Familiarity with UI/UX design principles and methodologies.</p><p>Skilled in Wireframing and Prototyping using Figma, Balsamiq, or similar tools to create wireframes and interactive prototypes for feature visualization and early user feedback.</p><p>Experienced in visualizing workflows and business processes using tools like Draw.io, Lucidchart, or other flowcharting software to enhance clarity and alignment.</p><p>Deep understanding of the Software Development Lifecycle (SDLC) and Agile methodologies (e.g., Scrum, Kanban), enabling effective collaboration with development teams and iterative product delivery.</p><p></p></section>
<p><h4>Description</h4>
<p>Own and execute the cards product roadmap by leading the end-to-end development of card products. This includes:</p>
<ul>
<li>Designing comprehensive business requirements documents (BRDs) and collaborating on UI/UX to effectively communicate card product concepts to stakeholders across technology, operations, and business teams.</li>
<li>Identifying and documenting card-specific technical and business requirements covering systems such as the card management system (CMS), mobile app, core banking/wallet, and payment schemes and translating them into clear deliverables for technical teams.</li>
<li>Managing card product performance analysis, issue troubleshooting (including decline rates, authorization failures, and dispute trends), and executing continuous improvement initiatives.</li>
<li>Supporting the QA team in preparing and executing test cases that cover the full card flow.</li>
<li>Leading cross-functional collaboration across customer care, sales, compliance, and technology to ensure successful card product launches and ongoing lifecycle management.</li>
<li>Managing the product backlog, sprint planning, and release coordination to ensure timely and quality delivery of card product initiatives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Conduct market research on card trends such as contactless, tokenization, virtual cards, installment plans, and rewards to identify growth opportunities and inform penetration strategies.</li>
<li>Analyze competitor card offerings across features, fees, credit limits, and UX to assess the company's competitive position.</li>
<li>Gather customer feedback from care, sales, and user research to identify friction points across the card journey and translate them into prioritized functional requirements.</li>
<li>Define technical requirements for prepaid and credit card initiatives, ensuring correct integration with card management system, core banking/wallet, mobile app, credit engine, and payment schemes.</li>
<li>Develop concepts for new card features and communicate requirements to all concerned teams.</li>
<li>Lead UAT for card releases, covering the full transaction lifecycle: authorization, clearing, settlement, chargebacks, balance and credit limit enforcement, card management, and card expiry.</li>
<li>Ensure all card initiatives comply with scheme rules, consumer regulations, and central bank requirements, in coordination with all relevant stakeholders.</li>
<li>Provide sales and customer care with training and direction on card features, issuance, credit limit management, billing, dispute handling, and card controls.</li>
<li>Monitor cards KPIs and deliver periodic performance reports with gap analysis and recommendations.</li>
<li>Perform other duties as assigned by the direct manager.</li>
</ul>
<h4>Qualifications and Education Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, marketing, information technology, business information systems, management information systems, engineering, or a related field.</li>
<li>4–6 years of product management experience, with at least 2 years directly managing prepaid and/or credit card products within a fintech, bank, or mobile money environment.</li>
<li>PMI-ACP, CSM, or PSM (one required).</li>
<li>PSPO or CSPO (preferred).</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Stakeholder management and cross-functional collaboration.</li>
<li>Data analysis and KPI-driven decision making.</li>
<li>Written and verbal communication across technical and business audiences.</li>
<li>Attention to detail in compliance-sensitive environments.</li>
<li>Ownership mentality with a bias toward action.</li>
</ul></p><p></p>
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p>
<h4>Why this role matters</h4>
<p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p>
<p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p>
<p>As a Senior Product Designer, you'll help define what that future looks like.</p>
<p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p>
<p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p>
<h4>What you'll do</h4>
<li>Design experiences that make AI feel trustworthy<br>
You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li>
<li>Turn complex problems into intuitive workflows<br>
Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li>
<li>Raise the quality bar across the product<br>
You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li>
<li>Help customers adopt AI faster<br>
The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li>
<li>Design for Arabic-first enterprise users<br>
You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li>
<li>Build systems, not just screens<br>
You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li>
<li>Use research to inform decisions<br>
You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li>
<li>Elevate the people around you<br>
We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li>
<h4>The challenges you'll tackle</h4>
<p>Some of the questions you'll be helping us answer include:</p>
<li>How do users remain in control when AI can act independently?</li>
<li>When should an AI agent ask for approval versus acting autonomously?</li>
<li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li>
<li>How do we design graceful recovery experiences when AI gets things wrong?</li>
<li>How do we reduce cognitive load instead of simply moving it elsewhere?</li>
<li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li>
<li>How do we create AI experiences that feel equally natural in Arabic and English?</li>
<p>These are not solved problems. You'll help define the answers.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p>
<p>You likely bring:</p>
<li>5+ years of experience designing B2B SaaS or enterprise software products.</li>
<li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li>
<li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li>
<li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li>
<li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li>
<li>Experience conducting or contributing meaningfully to user research and usability testing.</li>
<li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li>
<li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li>
<li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li>
<p>Beyond experience, you'll thrive here if:</p>
<li>You're curious and continuously learning.</li>
<li>You seek feedback and give it constructively.</li>
<li>You care more about solving customer problems than protecting your ideas.</li>
<li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li>
<li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li>
<li>You measure success by the impact your work creates, not just the volume of work produced.</li>
<h4>Bonus points</h4>
<p>While not required, we'd be particularly excited if you have experience with:</p>
<li>AI products, copilots, agents, or autonomous systems.</li>
<li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li>
<li>RTL and Arabic-first product design.</li>
<li>Design systems and platform-scale design thinking.</li>
<li>Responsible AI, explainability, or AI ethics principles.</li>
<li>SaaS businesses serving enterprise customers in the Middle East.</li>
<h4>What you can expect from us</h4>
<p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p>
<p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p>
<p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p>
<h4>What the hiring process will look like</h4>
<li>Introductory conversation</li>
<li>Hiring manager interview</li>
<li>Practical design exercise - case study<br>
A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li>
<li>Final conversations</li>
<li>Culture fit / offer stage</li></p><p></p>
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p>
<h4>Why this role matters</h4>
<p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p>
<p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p>
<p>As a Senior Product Designer, you'll help define what that future looks like.</p>
<p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p>
<p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p>
<h4>What you'll do</h4>
<li>Design experiences that make AI feel trustworthy<br>
You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li>
<li>Turn complex problems into intuitive workflows<br>
Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li>
<li>Raise the quality bar across the product<br>
You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li>
<li>Help customers adopt AI faster<br>
The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li>
<li>Design for Arabic-first enterprise users<br>
You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li>
<li>Build systems, not just screens<br>
You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li>
<li>Use research to inform decisions<br>
You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li>
<li>Elevate the people around you<br>
We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li>
<h4>The challenges you'll tackle</h4>
<p>Some of the questions you'll be helping us answer include:</p>
<li>How do users remain in control when AI can act independently?</li>
<li>When should an AI agent ask for approval versus acting autonomously?</li>
<li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li>
<li>How do we design graceful recovery experiences when AI gets things wrong?</li>
<li>How do we reduce cognitive load instead of simply moving it elsewhere?</li>
<li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li>
<li>How do we create AI experiences that feel equally natural in Arabic and English?</li>
<p>These are not solved problems. You'll help define the answers.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p>
<p>You likely bring:</p>
<li>5+ years of experience designing B2B SaaS or enterprise software products.</li>
<li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li>
<li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li>
<li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li>
<li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li>
<li>Experience conducting or contributing meaningfully to user research and usability testing.</li>
<li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li>
<li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li>
<li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li>
<p>Beyond experience, you'll thrive here if:</p>
<li>You're curious and continuously learning.</li>
<li>You seek feedback and give it constructively.</li>
<li>You care more about solving customer problems than protecting your ideas.</li>
<li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li>
<li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li>
<li>You measure success by the impact your work creates, not just the volume of work produced.</li>
<h4>Bonus points</h4>
<p>While not required, we'd be particularly excited if you have experience with:</p>
<li>AI products, copilots, agents, or autonomous systems.</li>
<li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li>
<li>RTL and Arabic-first product design.</li>
<li>Design systems and platform-scale design thinking.</li>
<li>Responsible AI, explainability, or AI ethics principles.</li>
<li>SaaS businesses serving enterprise customers in the Middle East.</li>
<h4>What you can expect from us</h4>
<p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p>
<p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p>
<p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p>
<h4>What the hiring process will look like</h4>
<li>Introductory conversation</li>
<li>Hiring manager interview</li>
<li>Practical design exercise - case study<br>
A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li>
<li>Final conversations</li>
<li>Culture fit / offer stage</li></p><p></p>
<p><h4>Description</h4>
<p>Execute the product roadmap by leading the development of new products and services. This includes:</p>
<ul>
<li>Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.</li>
<li>Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.</li>
<li>Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.</li>
<li>Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.</li>
<li>Participating in and supporting the implementation of various product development projects within the department.</li>
</ul>
<h4>Responsibilities</h4>
<ul>
<li>Conduct market research, examining new trends and technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands, and penetration strategies.</li>
<li>Research and analyze competitors’ products, services, and offers to understand Zain cash’s position related to the business marketing segment.</li>
<li>Translate feedback into functional requirements by gathering customer feedback and requirements in the business marketing segment from customer care (operation), sales departments, as well as other external sources, and subsequently utilize customer feedback in improving products and service levels to ensure customer satisfaction.</li>
<li>Identify the technical requirements for each current or new product and ensure that product initiatives provide added value to the business.</li>
<li>Prepare concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translate the product features to technical terms and communicate them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivery of services.</li>
<li>Support UAT and testing process by participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launch testing to guarantee product technical functionality, and monitor product performance throughout the product life cycle.</li>
<li>Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.</li>
<li>Ensure project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.</li>
<li>Provide sales and customer care with support, training, and direction in matters regarding Mobile Money products.</li>
<li>Monitor the Key Performance Indicators (KPIs), and develop periodic reports which include KPI results, gap analysis for targets and results, etc.</li>
<li>Perform other duties related to the job as assigned by the direct manager.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, finance, marketing, or a related field.</li>
<li>4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.</li>
<li>Strong understanding of card payment ecosystems, including networks and regulatory requirements.</li>
<li>Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.</li>
<li>Excellent communication, leadership, and stakeholder management skills.</li>
<li>Ability to work collaboratively in a fast-paced and dynamic environment.</li>
<li>Professional certifications in Agile and Scrum methodologies are preferred, such as:
<br>PMI Agile Certified Practitioner (PMI-ACP)
<br>Certified ScrumMaster (CSM)
<br>Professional Scrum Master (PSM)
<br>Professional Scrum Product Owner (PSPO)
</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Market research.</li>
<li>User feedback analysis.</li>
<li>Requirements gathering.</li>
<li>Feature prioritization.</li>
<li>Product roadmap understanding.</li>
<li>Testing and feedback.</li>
<li>Attention to detail.</li>
<li>Time management.</li>
<li>Ownership mentality.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Execute the product roadmap by leading the development of new products and services. This includes:</p>
<ul>
<li>Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.</li>
<li>Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.</li>
<li>Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.</li>
<li>Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.</li>
<li>Participating in and supporting the implementation of various product development projects within the department.</li>
</ul>
<h4>Responsibilities</h4>
<ul>
<li>Conduct market research, examining new trends and technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands, and penetration strategies.</li>
<li>Research and analyze competitors’ products, services, and offers to understand Zain cash’s position related to the business marketing segment.</li>
<li>Translate feedback into functional requirements by gathering customer feedback and requirements in the business marketing segment from customer care (operation), sales departments, as well as other external sources, and subsequently utilize customer feedback in improving products and service levels to ensure customer satisfaction.</li>
<li>Identify the technical requirements for each current or new product and ensure that product initiatives provide added value to the business.</li>
<li>Prepare concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translate the product features to technical terms and communicate them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivery of services.</li>
<li>Support UAT and testing process by participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launch testing to guarantee product technical functionality, and monitor product performance throughout the product life cycle.</li>
<li>Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.</li>
<li>Ensure project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.</li>
<li>Provide sales and customer care with support, training, and direction in matters regarding Mobile Money products.</li>
<li>Monitor the Key Performance Indicators (KPIs), and develop periodic reports which include KPI results, gap analysis for targets and results, etc.</li>
<li>Perform other duties related to the job as assigned by the direct manager.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, finance, marketing, or a related field.</li>
<li>4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.</li>
<li>Strong understanding of card payment ecosystems, including networks and regulatory requirements.</li>
<li>Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.</li>
<li>Excellent communication, leadership, and stakeholder management skills.</li>
<li>Ability to work collaboratively in a fast-paced and dynamic environment.</li>
<li>Professional certifications in Agile and Scrum methodologies are preferred, such as:
<br>PMI Agile Certified Practitioner (PMI-ACP)
<br>Certified ScrumMaster (CSM)
<br>Professional Scrum Master (PSM)
<br>Professional Scrum Product Owner (PSPO)
</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Market research.</li>
<li>User feedback analysis.</li>
<li>Requirements gathering.</li>
<li>Feature prioritization.</li>
<li>Product roadmap understanding.</li>
<li>Testing and feedback.</li>
<li>Attention to detail.</li>
<li>Time management.</li>
<li>Ownership mentality.</li>
</ul></p><p></p>