IT Jobs in Jordan
5792 Jobs Found
</span></i></b></span></span></p>
<p align="center" ><span >A leading Conctruction Company in Amman is seeking to recruit the following:<span ></span></span></p>
<p align="center" ><b><span >IT Technical Support or (IT) engineer</span></b><span ></span></p>
<ul>
<li><span >Bachelor's Degree in Computer Science or IT-related degree.<span ></span></span></li>
<li><span >1 to 3 years' of experience</span></li>
<li><span >Developing and deploying software/system</span></li>
<li><span >Excellent Networking problem-solving skills</span></li>
</ul>
<p align="center" ><span >Please send your CV:</span></p>
<p align="center" ><b><span ><a href="mailto:hrvacancy9@gmail.com">hrvacancy9@gmail.com</a></span></b></p>
<p><h4>Description</h4>
<p>Optimiza is looking for a proficient Database Administrator to join our dynamic team. In this role, you will be responsible for managing and maintaining our database systems, ensuring efficient performance, data security, and reliability. Your expertise will help in shaping the database architecture and support our various projects through optimal data solutions.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Install, configure, and maintain database management systems (DBMS) to ensure high availability and accessibility of data.</li>
<li>Monitor and optimize database performance through tuning and index management.</li>
<li>Develop and implement backup, recovery, and disaster recovery strategies.</li>
<li>Design and enforce database policies and procedures to safeguard data integrity and security.</li>
<li>Work closely with developers to optimize database queries and design schemas that support application performance.</li>
<li>Conduct database migrations, upgrades, and performance assessments.</li>
<li>Provide support for database-related incidents, troubleshooting issues as they arise.</li>
<li>Stay current on industry trends and technologies related to database management.</li>
<li>Assist in training junior team members and provide leadership on database-related tasks.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Computer Science, Information Technology, or a related discipline.</li>
<li>4+ years of experience as a Database Administrator in a production environment.</li>
<li>Expertise in SQL and experience with multiple database systems (e.g., Oracle, SQL Server, MySQL, PostgreSQL).</li>
<li>Knowledge of database backup, recovery, and performance tuning.</li>
<li>Familiarity with cloud database solutions (e.g., AWS, Azure) is highly desirable.</li>
<li>Strong problem-solving abilities and attention to detail.</li>
<li>Excellent communication and teamwork skills.</li>
<li>Certifications in relevant database technologies are a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li>
<li>Support database monitoring, tuning, and troubleshooting efforts.</li>
<li>Help in performing backup and recovery operations to maintain data integrity and availability.</li>
<li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li>
<li>Document procedures and maintain records of database activities.</li>
<li>Participate in on-call rotation and respond promptly to database incidents.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or related field.</li>
<li>1-2 years of Oracle database concepts and architecture.</li>
<li>Familiarity with SQL and PL/SQL programming.</li>
<li>Willingness to learn and adapt in a fast-paced environment.</li>
<li>Good problem-solving skills and attention to detail.</li>
<li>Effective communication and teamwork abilities.</li>
<li>Certifications in Oracle database administration are a plus but not mandatory.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Class A health insurance</li>
<li>Annual bonus</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li>
<li>Support database monitoring, tuning, and troubleshooting efforts.</li>
<li>Help in performing backup and recovery operations to maintain data integrity and availability.</li>
<li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li>
<li>Document procedures and maintain records of database activities.</li>
<li>Participate in on-call rotation and respond promptly to database incidents.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or related field.</li>
<li>1-2 years of Oracle database concepts and architecture.</li>
<li>Familiarity with SQL and PL/SQL programming.</li>
<li>Willingness to learn and adapt in a fast-paced environment.</li>
<li>Good problem-solving skills and attention to detail.</li>
<li>Effective communication and teamwork abilities.</li>
<li>Certifications in Oracle database administration are a plus but not mandatory.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Class A health insurance</li>
<li>Annual bonus</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>1 BACKGROUND</p><p>Job Title: Technical Support Engineer </p><p>Location: Jordan-International</p><p>Reference ID: ST-JOB-20260715-TSE</p><p>Posting Date: July 15th, 2026</p><p>Resumes: Please visit Seethru.ai contact page.</p><p><br></p><p>1.1 ABOUT SEETHRU AI</p><p>Seethru AI Inc. is a leading manufacturer of x-ray technology for cargo inspection, with headquarters near Boston—USA, and a global network of partners. The role posted herein is based in Jordan and supports the operations in Jordan and globally. Interested applicants are encouraged to email their resumes to our contact page at seethru.ai.</p><p><br></p><p>1.2 ROLE DESCRIPTION</p><p>Technical Support Engineer, supporting operations in the factory and field preventive and corrective maintenance, installation, and training for Seethru AI x-ray inspection equipment. The role will be based in Jordan and support Seethru equipment worldwide.</p><p><br></p><p>1.3 TRAVEL</p><p>This job requires 25% - 50% travel to support new or existing customers.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>2 MINIMUM REQUIREMENTS</p><p>2.1 EDUCATION</p><p>B.S. Engineering degree in Electrical, Mechanical, Industrial, Communications, or similar discipline.</p><p><br></p><p>2.2 ENGLISH LANGUAGE PROFICIENCY</p><p>Proficient in English; reading, writing, and speaking.</p><p><br></p><p>2.3 RESOURCFULL AND SELF-LEARNER</p><p>The successful candidate is not expected to have experience with similar technologies, hence Seethru will provide training. It is very important, however, for the successful candidate to be resourceful and able to find solutions for new problems unseen before.</p><p><br></p><p>2.4 SKILLS</p><ol><li>ELECTRICAL: Theoretical understanding and physical handing of electrical circuits with Direct and Alternating Current (DC/AC), Power, Voltage, Current, and Wiring. Shall be able to debug electrical wiring diagrams and circuits.</li><li>MECHANICAL: Principles of Mechanical systems and related Physics including Power, Torque, and Heating and Cooling.</li><li>COMPUTER: Very good working knowledge of Microsoft Windows computers and networks, covering: (a) Operating system and Microsoft Office suite: Outlook, Word, Excel, and PowerPoint; (b) Good understanding of computer networks, with emphasis on TCP/IP v4, IP addresses, and subnets. Configuring WiFi and Ethernet LAN; (c) Good working knowledge with Windows Command Prompt.</li><li>COMMUNICATIONS: Excellent communication skills with Seethru team members, suppliers, and customers. Given the nature of the business, most communications shall be in English.</li><li>TEAM PLAY: Shall be a team player, treating fellow team members with mutual respect.</li><li>TRAINING: Shall be able to train customer on Seethru technologies in Jordan and abroad.</li></ol><p><br></p><p>3 RELEVANT EXPERIENCE</p><p>Two (or more) years of relevant experience is highly desired but may be substituted with strong academic credentials and understanding of the required skills above.</p><p>3.1 ADDITIONAL EXPERIENCE</p><p>Experience in these areas is not a must, but a strong plus: HVAC, Induction Motors and Motor Drive Controllers, Control Systems, Serial Communications (RS485, RS232, Modbus), PLCs, Teaching, and CCTV Camera Systems.</p><p><br></p><p>4 COMPENSATION</p><p>We offer competitive compensation packages, which will be determined based on skills and experience.</p><p><br></p><p>5 JOB DUTIES</p><p>As a Technical Support Engineer, travel inside or outside Jordan is expected to support customers. The job duties include the following:</p><ol><li>Support the operations activities in Jordan including Electrical, Mechanical, and Software.</li><li>Respond to customer technical inquires, support diagnostic and resolution of customer technical issues. Support may be performed remotely or may require travel to customer sites.</li><li>Support installation and commissioning of equipment at customer sites.</li><li>Provide technical training to customers on the operation and maintenance of equipment.</li><li>Perform Factory and Site Acceptance Tests (FAT/SAT).</li></ol></div>
<p><h4>Description</h4>
<p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li>
<li>Support database monitoring, tuning, and troubleshooting efforts.</li>
<li>Help in performing backup and recovery operations to maintain data integrity and availability.</li>
<li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li>
<li>Document procedures and maintain records of database activities.</li>
<li>Participate in on-call rotation and respond promptly to database incidents.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or related field.</li>
<li>1-2 years of Oracle database concepts and architecture.</li>
<li>Familiarity with SQL and PL/SQL programming.</li>
<li>Willingness to learn and adapt in a fast-paced environment.</li>
<li>Good problem-solving skills and attention to detail.</li>
<li>Effective communication and teamwork abilities.</li>
<li>Certifications in Oracle database administration are a plus but not mandatory.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Class A health insurance</li>
<li>Annual bonus</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary: The Database Administrator will play a crucial role in the administration of systems infrastructure within our esteemed government entity.<br> Reporting directly to the IT Systems Manager, the incumbent is expected to bring expertise in Microsoft and Oracle database administration, ensuring the seamless functioning of critical databases.<br> Key Responsibilities: Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 8+ years of experience as a Database Administrator.<br> Strong knowledge of database administration and performance tuning.<br> Experience with database backup and recovery.<br> Understanding of database security and high availability.<br> Strong analytical and troubleshooting skills.<br> Good communication and teamwork skills.<br> Bachelor’s degree in a relevant field.<br> 4+ years of experience in the Information Technology industry Strong knowledge and experience in Oracle and SQL database administration.<br> Microsoft Certified Database Administrator (DBA) and Oracle Database SQL Certified Associate certifications are preferred.<br> Proven ability to proactively monitor and optimize database performance.<br> Experience in managing, coordinating, and implementing software upgrades and patches.<br> Familiarity with change management processes and incident correlation.<br> Excellent problem-solving skills and the ability to work collaboratively within a team.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Title
<br></span><p>Technical Support Engineer</p><br><br><br>Job Scope
<br><p>The Technical Support Engineer is accountable for addressing technical issues in a timely and efficient manner and maintaining strong relationships with partners and end users ensuring full satisfaction at all times.</p><br><br><br>Main Duties and Responsibilities
<br><ul>
<li>Analyze technical issues based on defined support processes and procedures and report actions accordingly</li>
<li>Attend to technical issues raised by partners and end users in a timely and efficient manner</li>
<li>Maintain strong relationships with partners and customers</li>
<li>Ensure constant and effective communication with assigned vendors securing full support on technical issues</li>
<li>Respond to after-hours support queries during assigned rotations and escalate issues if needed</li>
</ul><br><br>Position Requirements
<br><br>Education
<br><p>Bachelor’s degree in Computer Science or any other related field</p><br><br><br>Experience
<br><p>At least 3 years of relevant experience preferably as an ATM Engineer.</p><br>
<p>#LI-SK</p><br><br><br><br>
</div>
<p><h4>Description</h4>
<p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li>
<li>Support database monitoring, tuning, and troubleshooting efforts.</li>
<li>Help in performing backup and recovery operations to maintain data integrity and availability.</li>
<li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li>
<li>Document procedures and maintain records of database activities.</li>
<li>Participate in on-call rotation and respond promptly to database incidents.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or related field.</li>
<li>1-2 years of Oracle database concepts and architecture.</li>
<li>Familiarity with SQL and PL/SQL programming.</li>
<li>Willingness to learn and adapt in a fast-paced environment.</li>
<li>Good problem-solving skills and attention to detail.</li>
<li>Effective communication and teamwork abilities.</li>
<li>Certifications in Oracle database administration are a plus but not mandatory.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Class A health insurance</li>
<li>Annual bonus</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li>
<li>Support database monitoring, tuning, and troubleshooting efforts.</li>
<li>Help in performing backup and recovery operations to maintain data integrity and availability.</li>
<li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li>
<li>Document procedures and maintain records of database activities.</li>
<li>Participate in on-call rotation and respond promptly to database incidents.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or related field.</li>
<li>1-2 years of Oracle database concepts and architecture.</li>
<li>Familiarity with SQL and PL/SQL programming.</li>
<li>Willingness to learn and adapt in a fast-paced environment.</li>
<li>Good problem-solving skills and attention to detail.</li>
<li>Effective communication and teamwork abilities.</li>
<li>Certifications in Oracle database administration are a plus but not mandatory.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Class A health insurance</li>
<li>Annual bonus</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is looking for a proficient Database Administrator to join our dynamic team. In this role, you will be responsible for managing and maintaining our database systems, ensuring efficient performance, data security, and reliability. Your expertise will help in shaping the database architecture and support our various projects through optimal data solutions.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Install, configure, and maintain database management systems (DBMS) to ensure high availability and accessibility of data.</li>
<li>Monitor and optimize database performance through tuning and index management.</li>
<li>Develop and implement backup, recovery, and disaster recovery strategies.</li>
<li>Design and enforce database policies and procedures to safeguard data integrity and security.</li>
<li>Work closely with developers to optimize database queries and design schemas that support application performance.</li>
<li>Conduct database migrations, upgrades, and performance assessments.</li>
<li>Provide support for database-related incidents, troubleshooting issues as they arise.</li>
<li>Stay current on industry trends and technologies related to database management.</li>
<li>Assist in training junior team members and provide leadership on database-related tasks.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Computer Science, Information Technology, or a related discipline.</li>
<li>4+ years of experience as a Database Administrator in a production environment.</li>
<li>Expertise in SQL and experience with multiple database systems (e.g., Oracle, SQL Server, MySQL, PostgreSQL).</li>
<li>Knowledge of database backup, recovery, and performance tuning.</li>
<li>Familiarity with cloud database solutions (e.g., AWS, Azure) is highly desirable.</li>
<li>Strong problem-solving abilities and attention to detail.</li>
<li>Excellent communication and teamwork skills.</li>
<li>Certifications in relevant database technologies are a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li>
<li>Support database monitoring, tuning, and troubleshooting efforts.</li>
<li>Help in performing backup and recovery operations to maintain data integrity and availability.</li>
<li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li>
<li>Document procedures and maintain records of database activities.</li>
<li>Participate in on-call rotation and respond promptly to database incidents.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or related field.</li>
<li>1-2 years of Oracle database concepts and architecture.</li>
<li>Familiarity with SQL and PL/SQL programming.</li>
<li>Willingness to learn and adapt in a fast-paced environment.</li>
<li>Good problem-solving skills and attention to detail.</li>
<li>Effective communication and teamwork abilities.</li>
<li>Certifications in Oracle database administration are a plus but not mandatory.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Class A health insurance</li>
<li>Annual bonus</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> Our work brings together business and technology expertise to help organizations strengthen their operations, modernize critical systems, and support long-term growth.<br> As a Junior Oracle Database Administrator, you will contribute to the reliability and day-to-day management of database environments that support important business and technology functions.<br> This role is well suited to someone early in their database administration career who is eager to build hands-on experience across enterprise systems, work closely with technical teams, and develop a strong foundation in database operations and support.<br> Responsibilities Assist with routine database maintenance, health monitoring, and performance tuning.<br> Execute schema updates and basic deployments.<br> Monitor automated backups and assist with data extraction and reporting tasks.<br> Document system configurations and database policies.<br> Class A Health Insurance Annual Bonus Bachelor's degree in Computer Science, IT, or a related technical field.<br> 1 to 3 years of experience in database administration.<br> Hands-on experience with Oracle Database, SQL Server, MySQL, and PostgreSQL.<br> Familiarity with Linux, AIX, and Windows Server environments, including Oracle Data Guard.<br> Familiarity with backup monitoring, schema changes, and database documentation.<br> Experience supporting deployments and collaborating effectively with technical teams.<br> Eligible to work in Jordan.<br></span> </div>
<p><h4>Job description</h4>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Ongoing maintenance and support for the ATM switch and card management systems.</li>
<li>Participate in related projects and go through the SDLC phases to create and implement new ATM and card services.</li>
<li>Work closely with the business and operations departments for requirements gathering, gap analysis, and BRD reviews.</li>
<li>Perform SIT and ensure received deliveries from vendors.</li>
<li>Support QC and QA teams to perform test plans and simulate test cases.</li>
<li>Work closely with ATM switch and CMS vendors to deploy, implement, and test new services.</li>
<li>Test the integration of ATM switch and CMS interfaces and APIs with internal and external parties including local and international schemes.</li>
<li>Monitor payment systems and participate in release management activities.</li>
<li>Troubleshoot and investigate production issues with internal teams and follow up with vendors for closure.</li>
<li>Provide technical support for ATM machines and surrounding systems, including Aptra Vision and Proview.</li>
<li>Provide first and second level technical support for other colleagues and departments.</li>
<li>Participate in documentation activities, training, and handover for operations departments.</li>
</ul>
<p><strong>Requirements:</strong></p>
<ul>
<li>Bachelor’s degree in Computer Science, Computer Engineering, CIS, or any related field.</li>
<li>Fresh graduates or one year of experience in the IT field.</li>
<li>Good knowledge of Oracle SQL, PL/SQL, and database design.</li>
<li>Very good programming skills and knowledge of programming languages such as C, C++, Java, JavaScript, C#, and HTML.</li>
<li>Good knowledge of web services, web servers, API deployment, and testing such as REST and SOAP.</li>
<li>Basic knowledge of operating systems such as Windows, Unix, and Linux.</li>
<li>Good communication and analytical skills.</li>
<li>Preferred sound knowledge about fintech, ATM switch, routing, card management, and ATM machines.</li>
<li>Ability to work under pressure.</li>
<li>Good command of English.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design rigorous computer science problems reflecting professional practice;</li>
<li>Evaluate AI solutions for correctness, assumptions, and constraints;</li>
<li>Validate calculations or simulations using Python (NumPy, Pandas, SciPy);</li>
<li>Improve AI reasoning to align with industry-standard logic;</li>
<li>Apply structured scoring criteria to multi-step problems;</li>
<li>Collaborate with a global community of PhDs to ensure the highest scientific integrity.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for computer science experts with experience in Python open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in computer science or related fields.</li>
<li>Python proficiency for numerical validation. MATLAB, R, C, SQL, NumPy, Pandas, SciPy, domain-specific libraries, Stata or knowledge of any programming language can be equivalent.</li>
<li>2+ years of professional experience: applied, research, or teaching experience is applicable.</li>
<li>Strong written English (C1+).</li>
<li>Professional certifications (e.g., CMME, SAS certifications, CAP) and experience in international or applied projects are an advantage.</li>
</ul>
<h4>How it works</h4>
<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $40 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>you will be responsible for the management, maintenance, and support of our Linux-based server environments.<br> This role requires expertise in configuring and troubleshooting system issues, ensuring high availability and performance, and implementing best practices for security and efficiency.<br> Key Responsibilities: Install, configure, and maintain Linux operating systems on physical and virtual servers.<br> Monitor system performance, troubleshoot issues, and optimize server configurations for maximum efficiency.<br> Implement and manage backups, disaster recovery, and security updates.<br> Automate routine maintenance tasks using scripting languages (e.<br>g., Bash, Python).<br> Collaborate with development and network teams to ensure the seamless deployment and integration of applications.<br> Provide technical support and guidance to users and IT staff regarding Linux systems.<br> Maintain detailed documentation of system configurations, procedures, and changes.<br> Participate in capacity planning and system upgrades, ensuring minimal downtime.<br> Stay updated with the latest Linux technologies and industry trends.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 4+ years of experience as a Linux Administrator or similar role.<br> Strong knowledge of Linux operating systems (e.<br>g., Red Hat, Ubuntu, CentOS).<br> Experience with server management, monitoring, and troubleshooting.<br> Proficiency in shell scripting and automation tools.<br> Familiarity with networking concepts, security best practices, and cloud services.<br> Excellent problem-solving skills and attention to detail.<br> Strong communication skills, both verbal and written.<br> Relevant certifications (e.<br>g., RHCE, CompTIA Linux+) are a plus.<br> #LI-RK1</span> </div>
<p><h4>About the role</h4>
<p>We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.</p>
<p>This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers. The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.</li>
<li>Assist senior engineers in technical engagements throughout the project lifecycle.</li>
<li>Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.</li>
<li>Support the preparation and presentation of technical solutions that address customer business and technical requirements.</li>
<li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li>
<li>Work closely with senior engineers to gain technical knowledge and best practices.</li>
<li>Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.</li>
<li>Identify technical issues and escalate complex challenges when necessary.</li>
<li>Communicate effectively with both technical and non-technical stakeholders.</li>
<li>Stay up to date with Microsoft technologies and industry trends through continuous learning.</li>
<li>Maintain high standards of quality, professionalism, and customer satisfaction.</li>
</ul>
<h4>Requirements</h4>
<h4>Education</h4>
<p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p>
<h4>Experience</h4>
<ul>
<li>1–2 years of hands-on experience in an enterprise IT environment.</li>
<li>Internship or practical experience supporting Microsoft infrastructure technologies is a plus.</li>
<li>Strong willingness to learn and develop in a customer-facing technical role.</li>
</ul>
<h4>Technical skills</h4>
<p>Strong knowledge of and/or hands-on experience with:</p>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange Server</li>
<li>Hyper-V</li>
<li>Windows Server</li>
<li>Microsoft SQL Server</li>
<li>Microsoft System Center Products</li>
<li>Microsoft Azure</li>
<li>Microsoft Entra ID</li>
<li>Microsoft 365</li>
<li>Microsoft Defender</li>
<li>Microsoft Intune</li>
<li>Microsoft Purview</li>
</ul>
<h4>Required competencies</h4>
<ul>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong customer service and stakeholder management skills.</li>
<li>Eagerness to learn from senior engineers and continuously develop technical skills.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Ongoing maintenance and support for the ATM switch and card management systems.</li>
<li>Participate in related projects and go through the SDLC phases to create and implement new ATM and card services.</li>
<li>Work closely with the business and operations departments for requirements gathering, gap analysis, and BRD reviews.</li>
<li>Perform SIT and ensure received deliveries from vendors.</li>
<li>Support QC and QA teams to perform test plans and simulate test cases.</li>
<li>Work closely with ATM switch and CMS vendors to deploy, implement, and test new services.</li>
<li>Test the integration of ATM switch and CMS interfaces and APIs with internal and external parties including local and international schemes.</li>
<li>Monitor payment systems and participate in release management activities.</li>
<li>Troubleshoot and investigate production issues with internal teams and follow up with vendors for closure.</li>
<li>Provide technical support for ATM machines and surrounding systems, including Aptra Vision and Proview.</li>
<li>Provide first and second level technical support for other colleagues and departments.</li>
<li>Participate in documentation activities, training, and handover for operations departments.</li>
</ul>
<p><strong>Requirements:</strong></p>
<ul>
<li>Bachelor’s degree in Computer Science, Computer Engineering, CIS, or any related field.</li>
<li>Fresh graduates or one year of experience in the IT field.</li>
<li>Good knowledge of Oracle SQL, PL/SQL, and database design.</li>
<li>Very good programming skills and knowledge of programming languages such as C, C++, Java, JavaScript, C#, and HTML.</li>
<li>Good knowledge of web services, web servers, API deployment, and testing such as REST and SOAP.</li>
<li>Basic knowledge of operating systems such as Windows, Unix, and Linux.</li>
<li>Good communication and analytical skills.</li>
<li>Preferred sound knowledge about fintech, ATM switch, routing, card management, and ATM machines.</li>
<li>Ability to work under pressure.</li>
<li>Good command of English.</li>
</ul></p><p></p>
<p><br></p><p>Scope of the Position The Systems Administrator is responsible for the effective provisioning, installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure in both Windows and Linux environments. This role ensures that IT systems run efficiently and securely, serving the needs of the organization. The candidate will work with various teams to design and implement solutions that enhance IT service delivery.</p><p>Primary Duties and Responsibilities</p><p>System Administration (Windows & Linux):</p><ul><li>Manage and maintain both Windows Server and Linux environments, ensuring high availability, security, and performance.</li><li>Install, configure, and update server operating systems, applications, and related infrastructure.</li><li>Monitor server health, performance, and security to identify and resolve potential issues.</li><li>Perform system backups, restore operations, and disaster recovery planning.</li><li>Manage user accounts, permissions, and access control on both Windows and Linux systems.</li></ul><p>Security & Compliance:</p><ul><li>Implement and maintain security protocols, patch management, and vulnerability assessments for both environments.</li><li>Ensure systems comply with relevant industry standards and regulations (e.g., SOC2, PCI-DSS , GDPR).</li><li>Administer Active Directory (AD) and domain security policies on Windows systems.</li></ul><p>Networking & Infrastructure:</p><ul><li>Collaborate with network and security teams to optimize system integrations and improve IT infrastructure resilience.</li></ul><p>Automation & Scripting:</p><ul><li>Develop and maintain automation scripts for routine tasks using PowerShell, Bash, Python, or other scripting languages.</li><li>Automate system deployments, monitoring, and updates for both Windows and Linux environments.</li></ul><p>Virtualization & Cloud:</p><ul><li>Manage virtualization platforms such as VMware, Hyper-V, or other hypervisors.</li><li>Support cloud infrastructure (e.g., AWS, Azure) as part of a hybrid environment, managing servers and services deployed in the cloud.</li><li>Migrate workloads between on-premises and cloud platforms when needed.</li></ul><p>Technical Support & Troubleshooting:</p><ul><li>Provide advanced troubleshooting support for system issues, ensuring timely resolution of critical incidents.</li><li>Collaborate with helpdesk and other IT staff to provide technical assistance and training to end-users.</li><li>Document system configurations, procedures, and troubleshooting guides for future reference.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).</li><li>3-5 years of experience as a Systems Administrator or similar role, with experience managing both Windows and Linux environments.</li><li>Strong knowledge of Windows Server (Active Directory, Group Policy, DNS, DHCP) and Linux distributions (Red Hat, Ubuntu, CentOS).</li><li>Proficiency with scripting and automation using PowerShell, Bash, or Python.</li><li>Experience with virtualization technologies (e.g., VMware, Hyper-V).</li><li>Familiarity with cloud environments (AWS, Azure, or GCP).</li><li>Solid understanding of networking concepts and protocols (e.g., TCP/IP, DNS, VPN).</li><li>Relevant certifications are a plus (e.g., Microsoft Certified: Windows Server, CompTIA Linux+, Red Hat Certified System Administrator, AWS Certified SysOps Administrator).</li><li>Working at a desk on a computer for long periods of time.</li><li>Lifting heavy equipment, such as servers.</li><li>Requires occasional on-call support for critical system incidents and maintenance during off-hours.</li></ul>
<p><h4>Description</h4>
<p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p>
<p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li>
<li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li>
<li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li>
<li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li>
<li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li>
<li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li>
<li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li>
<li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li>
<li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li>
<li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li>
<li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li>
<li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li>
<li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive package – salary, equity options, and saving plan</li>
<li>Flexible & remote – work from anywhere with an outcomes-first culture</li>
<li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li>
<li>Growth-focused – your ideas ship, your voice counts, your growth matters</li>
<li>Global impact – build products that protect critical systems and data</li>
</ul></p><p></p>