Job Responsibilities:

Employee Relations:

• Act as an active listener to employees to become the liaison between employee welfare and executive management. 
• Cultivate a relationship among employees as well as other executives.
• Plan and carry out events and team-building initiatives for our global workforce.
• Oversee, manage, and document employee conflicts and grievances.
• Travel to global Avertra sites to build personal relationships with employees.

Employee Mindset:

• Plan and execute employee sessions and workshops for our global workforce about topics that align with Avertra’s core values and cultural beliefs.
• Work with Learning & Development to ensure that core Avertra values are central to the company’s training, and assessment mechanisms.
• Plan and execute strategies around optimizing communication within the organization at every level and intersection.

Employee Experience:

• Carry out diversity and inclusion programs to meet the company’s equity objectives.
• Ensure that the company’s policies and procedures are in line with the company’s corporate values and beliefs.
• Ensure that all employee touchpoints are optimized and in line with cultural best practices.
• Ensure organizational transparency with employees.
• Present model behavior to employees in terms of excellence and conduct to set an example.

Employee Engagement:

• Ignite thought leadership projects in the organization to promote innovative thinking within the culture. 
• Communicate the company’s culture-related goals to the organization.
• Conduct 1:1 interviews with employees to gauge feedback on cultural initiatives.

Culture and Branding:

• Oversee Avertra’s employer branding by collaborating with Talent Management and Marketing.
• Work with Avertra employees to enhance their personal brands.

Employee Strategy, Insights, and Analytics:

• Create and carry out employee happiness and satisfaction surveys, which will then be turned into tracker reports to provide insight to executive management and produce points of action.
• Track key metrics such as turnover rate, retention rate, tenure, etc., and maintain the KPIs associated.
• Conduct a trend analysis for turnover to produce points of action.
• Conduct competitor comparison reports to compare Avertra’s employee experience in relation to its competitors, as well as to stay up to date with industry trends.
• Create and carry out the strategy and roadmap set for Avertra.
• Oversee and maintain Avertra’s value book, and ensure implementation by promoting the values and ensuring that deliberate hiring takes place to ensure “culture fits” with new hires.
• ​Work with the People division to ensure that incentives and benefits are competitive.

Skills

Requirements

Needed Competencies: 

• Good and clear communication skills.
• Leadership skills.
• Analytical skills.
• Problem-solving skills.
• Presentation skills

Education:

A bachelor’s degree in Business Administration, Marketing, Psychology, or Sociology.

Experience:

3+ years of experience in a People & Culture role, HR role, or Marketing role.

Knowledge, Skills, and Abilities:

• Good and clear communication skills.
• Analytical and problem-solving skills.
• Native or excellent written and verbal English skills are a hard must.

Preferences:

• Experience in the technology industry.
• Holder of an MBA.
• Preferably holder of an American or EU passport.

Travel:

Upon request by Executives.

Work Schedule:

Local Jordanian office hours with flexibility.