Job Title: After Sales Support Associate
Job Responsibilities:
• Plan & coordinate all Service Center activities & requirements.
• Handling & processing service requests internally & externally.
• Greet and welcome customers and professionally handle their requests.
• Processing customer orders, and transactions including billing & deliveries.
• Prepare proposals for customer inquiries.
• Generate service sales leads.
• Organizing & filing all documents related to the Service Center department.
Education: Bachelor's degree of related experience
Location: Amman, Jordan
Experience: 0 - 2 years, experience of in customer service or sales is preferred
Requirements and skills
• Clear & persuasive communication & speaking skills
• Multi-tasking and time management skills, with the ability to prioritize tasks
• Organizational and leadership skills
• Confident, enthusiastic & willing to learn
• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
Languages: Arabic, English
Employment Type: Full Time
Working Days: Saturday – Thursday
Working Time: Summer Time: 8:00 – 17:30
Winter Time: 8:00 – 17:00