• Plan routes effectively to optimize travel time and fuel efficiency, considering factors such as traffic conditions, weather, and road closures to ensure on-time arrivals.
• Conduct routine vehicle inspections and maintenance assessments to maintain proper vehicle functioning and cleanliness, promptly notifying authorities of any malfunctions.
• Offer exemplary customer service through courteous and professional interactions with passengers, addressing their inquiries, and supporting them during their trip.
• Ensure exceptional customer service by displaying a respectful and professional manner when engaging with passengers, responding to their concerns, and helping them throughout their voyage.
• Carry out routine vehicle inspections and maintenance evaluations to ensure vehicle efficiency and cleanliness, reporting defects promptly to the necessary channels.

Skills

Provides excellent customer service by making prompt and courteous deliveries of customer orders. Makes pick-ups as necessary. Performs general warehouse duties and customer assistance as needed. Performs all job responsibilities in a safe, timely and efficient manner.

Core Responsibilities:

• Delivers a variety of our products to different addresses to meet customers’ requests.
• Loads unloads, prepares, inspects and operates delivery vehicle to ensure it’s prepared for driving.
• Collects cash from customers and receives signatures with necessary verification of ID from credit card accounts to provide them to the management and avoid any accountability for mistakes.
• Informs customers on new products and services to ensure their satisfaction.
• Documents and keep record of information on pick-ups and deliveries, automobile mileage, fuel costs and any problems encountered to provide it to the management and avoid any accountability for mistakes.
• Asks for feedback on provided services and resolves clients’ complaints to ensure customer satisfaction.
• Assists in the performance of year-end physical inventories for the warehouse to ensure proper inventory process.

Qualifications:

• A minimum of a High School diploma, or equivalent, is highly desirable.
• Good English and Arabic language skills (written and spoken) Years of Experience,
• 3-5 years of experience as a Distributor Driver within the Amman area. 
• Must have a valid driving license and an excellent driving record.
• Experience in driving a small commercial cargo van.
• Ability to interact effectively, professionally, and courteously with customers and staff.
• Must possess an accurate and informed understanding to our target zones.