About Jeeny

Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.

About the role

The operations coordinator will be responsible for managing and following up on driver permit issuance and permit free processes. The role includes reviewing driver documents, ensuring all requirements are complete and accurate, submitting applications through the LTRC system, tracking pending or rejected requests, and updating the relevant internal systems and trackers.
The coordinator will also communicate with drivers regarding missing documents, payments, and application status, while ensuring that all processes are completed accurately and within the required timelines. This role is essential to supporting the growth of the legal driver fleet and maintaining compliance with LTRC requirements.

Key responsibilities

• Review driver and vehicle documents and ensure compliance with LTRC requirements.
• Process permit issuance and permit release applications.
• Update internal systems and tracking sheets accurately.
• Follow up on pending, rejected, or incomplete applications.
• Communicate with drivers regarding documents, payments, and application status.
• Coordinate with the operations team and LTRC to resolve issues.
• Maintain accurate records and regular progress reports.

Requirements

• Bachelor’s degree or diploma in Business Administration, Operations, or a related field.
• Previous experience in operations, administration, data entry, or customer service is preferred.
• Good knowledge of Microsoft Excel and Google Sheets.
• Strong attention to detail and accuracy.
• Good communication and follow-up skills.
• Ability to manage multiple tasks and work under pressure.
• Good command of Arabic; basic English is preferred.

Benefits

Why join Jeeny?

• Be part of one of the leading mobility platforms in the region.
• Work in a dynamic and collaborative environment.
• Opportunity to lead impactful finance initiatives and process improvements.
• Career growth and professional development opportunities.