-Engineering Major is preferred
-Must have Fluent English
-Work hours (5pm-2am, Monday-Friday)
-Work remotely
Summary: This position involves inbounding calls, emails, and service requests. Execute basic remote troubleshooting to handle simple service matters and escalates complex problems that require on-site attention to coordinators. This involves seamless communication with customers, dealers, sales managers, coordinators, solar equipment manufacturers, accounting, and the operation managers.
Skills
Fluent English