Senior Operations Manager

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Hospitality Operations Manager</p><p><br></p><p>Position Summary</p><p><br></p><p>We are seeking an experienced and results-driven Hospitality Operations Manager to oversee the day-to-day operations of multiple hospitality venues within a premium hospitality destination. This role is responsible for ensuring exceptional guest experiences, operational excellence, service consistency, and strong commercial performance across all outlets.</p><p><br></p><p>Working closely with senior management and the culinary leadership team, the Hospitality Operations Manager will lead guest-facing teams, coordinate daily operations, and ensure compliance with company standards, policies, and procedures.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>* Manage the daily operations of all hospitality venues.</p><p>* Lead, mentor, and develop front-of-house teams and outlet managers.</p><p>* Ensure consistent service standards and deliver exceptional guest experiences.</p><p>* Oversee staffing, scheduling, and workforce planning.</p><p>* Coordinate operations with the kitchen, bar, events, and support departments.</p><p>* Manage reservations, guest flow, and special events.</p><p>* Monitor operational performance, productivity, and profitability.</p><p>* Ensure compliance with health, safety, hygiene, and operational standards.</p><p>* Resolve guest concerns and implement continuous service improvements.</p><p>* Prepare operational reports and monitor key performance indicators (KPIs).</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications</p><p><br></p><p>* Minimum of 5 years of experience in hospitality operations, including experience in a management role.</p><p>* Proven experience managing multi-outlet hospitality operations.</p><p>* Strong leadership, communication, and organizational skills.</p><p>* Strong commercial awareness and operational management expertise.</p><p>* Proficiency in hospitality management systems and Microsoft Office.</p><p>* Fluency in both Arabic and English; additional languages are an advantage.</p></div>

<p><h4>Position details</h4> <p><strong>Reporting line:</strong> Reports directly to the Head of Treasury & Accounting, with executive oversight from the Chief Financial Officer (CFO).<br> <strong>Location:</strong> Fully remote or hybrid, determined by candidate location and business needs on a case-by-case basis.</p> <h4>General purpose</h4> <p>Responsible for leading the payment operations function and overseeing transaction processing for a global CFD brokerage and cryptocurrency exchange.</p> <h4>Specific objectives (~12 months)</h4> <ul> <li>Use defined KPIs to manage timely and accurate payment processing across all supported products, markets, and jurisdictions.</li> <li>Improve payment success rates and reduce payment-related churn through strategic payment initiatives, optimized payment offerings, and improved transaction routing.</li> <li>Maintain payment infrastructure and Payment Service Provider (PSP) availability to achieve 99.9% uptime by jurisdiction.</li> <li>Ensure timely and accurate reporting of payment processing expenses, including PSP fees, settlement costs, and related operational charges.</li> <li>Proactively manage PSP relationships, maintenance windows, and service changes to minimize customer impact.</li> <li>Increase automation of payment processing activities in line with agreed quarterly targets.</li> <li>Strategically manage payment routes to reduce settlement costs and overall PSP expenses.</li> <li>Mentor and manage a globally distributed financial operations team to maintain consistent performance, accountability, and service standards.</li> <li>Provide clear and timely communication to senior management on financial operations performance, risks, incidents, and strategic initiatives.</li> <li>Manage chargeback and dispute processing within agreed service level agreements (SLAs).</li> </ul> <h4>Key activities</h4> <ul> <li>Measure, monitor, and report the performance of each payment processor against agreed operational KPIs.</li> <li>Continually assess team capability, coach team members, and support ongoing performance improvement.</li> <li>Resolve payment functionality issues and address complex operational or program-related issues.</li> <li>Maintain payment and order processing workflows according to established priorities.</li> <li>Drive achievement of agreed qualitative and quantitative operational targets.</li> <li>Analyze payment operations statistics and compile accurate performance reports.</li> <li>Coordinate with development and technology teams to continually improve the customer payment experience.</li> <li>Manage escalations requiring additional research, cross-functional coordination, and subject matter expertise.</li> <li>Identify the most relevant payment methods for each project based on country, customer segment, and transaction cost.</li> <li>Supervise technical integrations with Payment Service Providers (PSPs).</li> </ul> <h4>Requirements</h4> <h4>Key competences</h4> <ul> <li>Strong knowledge of high-risk payment operations, including local bank transfers, IBANs, card processing, cryptocurrency payments, and alternative payment methods (APMs).</li> <li>Strong problem-solving abilities, with the ability to resolve complex payment operations issues independently when required.</li> <li>Ability to work autonomously while maintaining accountability for operational outcomes and escalation management.</li> <li>Experience in a CFD brokerage, Payment Service Provider (PSP), or cryptocurrency exchange environment preferred.</li> <li>Likely current job: Senior Payment Operations Manager, Head of Payments, Financial Operations Director, Payments Lead, or similar roles within a CFD brokerage, cryptocurrency exchange, Payment Service Provider (PSP), fintech, online trading platform, or other high-risk payment environment.</li> </ul> <h4>Benefits</h4> <h4>Employer value proposition</h4> <p>Join a global CFD brokerage and cryptocurrency exchange in a high-impact financial operations leadership role, with ownership over payment operations, PSP performance, transaction processing reliability, payment routing, automation, and cost efficiency across multiple jurisdictions. Benefit from a flexible remote or hybrid working model, exposure to complex high-risk payment environments, and the opportunity to lead a globally distributed team while directly influencing customer experience and operational scalability.</p> <p><strong>Compensation:</strong> Competitive base salary plus variable pay, determined based on candidate experience.</p> <p><strong>Assessment process:</strong> Candidate evaluation includes interviews with the Head of Treasury & Accounting and CFO, a structured assessment of payment operations expertise, and a case discussion focused on PSP performance, payment routing, operational KPIs, and escalation management.</p></p><p></p>

<p><h4>Position details</h4> <p><strong>Reporting line:</strong> Reports directly to the Head of Treasury & Accounting, with executive oversight from the Chief Financial Officer (CFO).<br> <strong>Location:</strong> Fully remote or hybrid, determined by candidate location and business needs on a case-by-case basis.</p> <h4>General purpose</h4> <p>Responsible for leading the payment operations function and overseeing transaction processing for a global CFD brokerage and cryptocurrency exchange.</p> <h4>Specific objectives (~12 months)</h4> <ul> <li>Use defined KPIs to manage timely and accurate payment processing across all supported products, markets, and jurisdictions.</li> <li>Improve payment success rates and reduce payment-related churn through strategic payment initiatives, optimized payment offerings, and improved transaction routing.</li> <li>Maintain payment infrastructure and Payment Service Provider (PSP) availability to achieve 99.9% uptime by jurisdiction.</li> <li>Ensure timely and accurate reporting of payment processing expenses, including PSP fees, settlement costs, and related operational charges.</li> <li>Proactively manage PSP relationships, maintenance windows, and service changes to minimize customer impact.</li> <li>Increase automation of payment processing activities in line with agreed quarterly targets.</li> <li>Strategically manage payment routes to reduce settlement costs and overall PSP expenses.</li> <li>Mentor and manage a globally distributed financial operations team to maintain consistent performance, accountability, and service standards.</li> <li>Provide clear and timely communication to senior management on financial operations performance, risks, incidents, and strategic initiatives.</li> <li>Manage chargeback and dispute processing within agreed service level agreements (SLAs).</li> </ul> <h4>Key activities</h4> <ul> <li>Measure, monitor, and report the performance of each payment processor against agreed operational KPIs.</li> <li>Continually assess team capability, coach team members, and support ongoing performance improvement.</li> <li>Resolve payment functionality issues and address complex operational or program-related issues.</li> <li>Maintain payment and order processing workflows according to established priorities.</li> <li>Drive achievement of agreed qualitative and quantitative operational targets.</li> <li>Analyze payment operations statistics and compile accurate performance reports.</li> <li>Coordinate with development and technology teams to continually improve the customer payment experience.</li> <li>Manage escalations requiring additional research, cross-functional coordination, and subject matter expertise.</li> <li>Identify the most relevant payment methods for each project based on country, customer segment, and transaction cost.</li> <li>Supervise technical integrations with Payment Service Providers (PSPs).</li> </ul> <h4>Requirements</h4> <h4>Key competences</h4> <ul> <li>Strong knowledge of high-risk payment operations, including local bank transfers, IBANs, card processing, cryptocurrency payments, and alternative payment methods (APMs).</li> <li>Strong problem-solving abilities, with the ability to resolve complex payment operations issues independently when required.</li> <li>Ability to work autonomously while maintaining accountability for operational outcomes and escalation management.</li> <li>Experience in a CFD brokerage, Payment Service Provider (PSP), or cryptocurrency exchange environment preferred.</li> <li>Likely current job: Senior Payment Operations Manager, Head of Payments, Financial Operations Director, Payments Lead, or similar roles within a CFD brokerage, cryptocurrency exchange, Payment Service Provider (PSP), fintech, online trading platform, or other high-risk payment environment.</li> </ul> <h4>Benefits</h4> <h4>Employer value proposition</h4> <p>Join a global CFD brokerage and cryptocurrency exchange in a high-impact financial operations leadership role, with ownership over payment operations, PSP performance, transaction processing reliability, payment routing, automation, and cost efficiency across multiple jurisdictions. Benefit from a flexible remote or hybrid working model, exposure to complex high-risk payment environments, and the opportunity to lead a globally distributed team while directly influencing customer experience and operational scalability.</p> <p><strong>Compensation:</strong> Competitive base salary plus variable pay, determined based on candidate experience.</p> <p><strong>Assessment process:</strong> Candidate evaluation includes interviews with the Head of Treasury & Accounting and CFO, a structured assessment of payment operations expertise, and a case discussion focused on PSP performance, payment routing, operational KPIs, and escalation management.</p></p><p></p>

<p><h4>Position title</h4> <p>Vice president, financial operations</p> <br> <h4>Reporting line</h4> <p>Reports directly to the head of treasury & accounting, with executive oversight from the chief financial officer (CFO).</p> <br> <h4>Location</h4> <p>Fully remote or hybrid, determined by candidate location and business needs on a case-by-case basis.</p> <br> <h4>General purpose</h4> <p>Responsible for leading the payment operations function and overseeing transaction processing for a global CFD brokerage and cryptocurrency exchange.</p> <br> <h4>Specific objectives (~12 months)</h4> <ul> <li>Use defined KPIs to manage timely and accurate payment processing across all supported products, markets, and jurisdictions.</li> <li>Improve payment success rates and reduce payment-related churn through strategic payment initiatives, optimized payment offerings, and improved transaction routing.</li> <li>Maintain payment infrastructure and Payment Service Provider (PSP) availability to achieve 99.9% uptime by jurisdiction.</li> <li>Ensure timely and accurate reporting of payment processing expenses, including PSP fees, settlement costs, and related operational charges.</li> <li>Proactively manage PSP relationships, maintenance windows, and service changes to minimize customer impact.</li> <li>Increase automation of payment processing activities in line with agreed quarterly targets.</li> <li>Strategically manage payment routes to reduce settlement costs and overall PSP expenses.</li> <li>Mentor and manage a globally distributed financial operations team to maintain consistent performance, accountability, and service standards.</li> <li>Provide clear and timely communication to senior management on financial operations performance, risks, incidents, and strategic initiatives.</li> <li>Manage chargeback and dispute processing within agreed service level agreements (SLAs).</li> </ul> <br> <h4>Key activities</h4> <ul> <li>Measure, monitor, and report the performance of each payment processor against agreed operational KPIs.</li> <li>Continually assess team capability, coach team members, and support ongoing performance improvement.</li> <li>Resolve payment functionality issues and address complex operational or program-related issues.</li> <li>Maintain payment and order processing workflows according to established priorities.</li> <li>Drive achievement of agreed qualitative and quantitative operational targets.</li> <li>Analyze payment operations statistics and compile accurate performance reports.</li> <li>Coordinate with development and technology teams to continually improve the customer payment experience.</li> <li>Manage escalations requiring additional research, cross-functional coordination, and subject matter expertise.</li> <li>Identify the most relevant payment methods for each project based on country, customer segment, and transaction cost.</li> <li>Supervise technical integrations with Payment Service Providers (PSPs).</li> </ul> <br> <h4>Requirements</h4> <h4>Key competences</h4> <ul> <li>Strong knowledge of high-risk payment operations, including local bank transfers, IBANs, card processing, cryptocurrency payments, and alternative payment methods (APMs).</li> <li>Strong problem-solving abilities, with the ability to resolve complex payment operations issues independently when required.</li> <li>Ability to work autonomously while maintaining accountability for operational outcomes and escalation management.</li> <li>Experience in a CFD brokerage, Payment Service Provider (PSP), or cryptocurrency exchange environment preferred.</li> <li>Likely current job: Senior payment operations manager, head of payments, financial operations director, payments lead, or similar roles within a CFD brokerage, cryptocurrency exchange, Payment Service Provider (PSP), fintech, online trading platform, or other high-risk payment environment.</li> </ul> <br> <h4>Benefits</h4> <h4>Employer value proposition</h4> <p>Join a global CFD brokerage and cryptocurrency exchange in a high-impact financial operations leadership role, with ownership over payment operations, PSP performance, transaction processing reliability, payment routing, automation, and cost efficiency across multiple jurisdictions. Benefit from a flexible remote or hybrid working model, exposure to complex high-risk payment environments, and the opportunity to lead a globally distributed team while directly influencing customer experience and operational scalability.</p> <br> <p>Compensation: Competitive base salary plus variable pay, determined based on candidate experience.</p> <br> <p>Assessment process: Candidate evaluation includes interviews with the head of treasury & accounting and CFO, a structured assessment of payment operations expertise, and a case discussion focused on PSP performance, payment routing, operational KPIs, and escalation management.</p></p><p></p>

<p><h4>Position title</h4> <p>Vice president, financial operations</p> <br> <h4>Reporting line</h4> <p>Reports directly to the head of treasury & accounting, with executive oversight from the chief financial officer (CFO).</p> <br> <h4>Location</h4> <p>Fully remote or hybrid, determined by candidate location and business needs on a case-by-case basis.</p> <br> <h4>General purpose</h4> <p>Responsible for leading the payment operations function and overseeing transaction processing for a global CFD brokerage and cryptocurrency exchange.</p> <br> <h4>Specific objectives (~12 months)</h4> <ul> <li>Use defined KPIs to manage timely and accurate payment processing across all supported products, markets, and jurisdictions.</li> <li>Improve payment success rates and reduce payment-related churn through strategic payment initiatives, optimized payment offerings, and improved transaction routing.</li> <li>Maintain payment infrastructure and Payment Service Provider (PSP) availability to achieve 99.9% uptime by jurisdiction.</li> <li>Ensure timely and accurate reporting of payment processing expenses, including PSP fees, settlement costs, and related operational charges.</li> <li>Proactively manage PSP relationships, maintenance windows, and service changes to minimize customer impact.</li> <li>Increase automation of payment processing activities in line with agreed quarterly targets.</li> <li>Strategically manage payment routes to reduce settlement costs and overall PSP expenses.</li> <li>Mentor and manage a globally distributed financial operations team to maintain consistent performance, accountability, and service standards.</li> <li>Provide clear and timely communication to senior management on financial operations performance, risks, incidents, and strategic initiatives.</li> <li>Manage chargeback and dispute processing within agreed service level agreements (SLAs).</li> </ul> <br> <h4>Key activities</h4> <ul> <li>Measure, monitor, and report the performance of each payment processor against agreed operational KPIs.</li> <li>Continually assess team capability, coach team members, and support ongoing performance improvement.</li> <li>Resolve payment functionality issues and address complex operational or program-related issues.</li> <li>Maintain payment and order processing workflows according to established priorities.</li> <li>Drive achievement of agreed qualitative and quantitative operational targets.</li> <li>Analyze payment operations statistics and compile accurate performance reports.</li> <li>Coordinate with development and technology teams to continually improve the customer payment experience.</li> <li>Manage escalations requiring additional research, cross-functional coordination, and subject matter expertise.</li> <li>Identify the most relevant payment methods for each project based on country, customer segment, and transaction cost.</li> <li>Supervise technical integrations with Payment Service Providers (PSPs).</li> </ul> <br> <h4>Requirements</h4> <h4>Key competences</h4> <ul> <li>Strong knowledge of high-risk payment operations, including local bank transfers, IBANs, card processing, cryptocurrency payments, and alternative payment methods (APMs).</li> <li>Strong problem-solving abilities, with the ability to resolve complex payment operations issues independently when required.</li> <li>Ability to work autonomously while maintaining accountability for operational outcomes and escalation management.</li> <li>Experience in a CFD brokerage, Payment Service Provider (PSP), or cryptocurrency exchange environment preferred.</li> <li>Likely current job: Senior payment operations manager, head of payments, financial operations director, payments lead, or similar roles within a CFD brokerage, cryptocurrency exchange, Payment Service Provider (PSP), fintech, online trading platform, or other high-risk payment environment.</li> </ul> <br> <h4>Benefits</h4> <h4>Employer value proposition</h4> <p>Join a global CFD brokerage and cryptocurrency exchange in a high-impact financial operations leadership role, with ownership over payment operations, PSP performance, transaction processing reliability, payment routing, automation, and cost efficiency across multiple jurisdictions. Benefit from a flexible remote or hybrid working model, exposure to complex high-risk payment environments, and the opportunity to lead a globally distributed team while directly influencing customer experience and operational scalability.</p> <br> <p>Compensation: Competitive base salary plus variable pay, determined based on candidate experience.</p> <br> <p>Assessment process: Candidate evaluation includes interviews with the head of treasury & accounting and CFO, a structured assessment of payment operations expertise, and a case discussion focused on PSP performance, payment routing, operational KPIs, and escalation management.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>YOUR MISSION</b> MHPSS is a core component of HI s intervention in Palestine. MHPSS is systematically integrated into HI s health activities, including rehabilitation and P&amp;O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme. As activities continue to expand in the WB, the position will also support the harmonization of approaches, tools, and processes between Gaza and the WB, ensuring consistency in programme implementation. Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p><p>Under the management of the Technical Head of Program (THoP) the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p><p>The MHPSS Specialist will have strong interactions with Internally: Area Manager, Project Managers, Technical officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager and externally: partners, local authorities, health structures, health NGOs. The MHPSS Specialist will report to the THoP, will have a technical management from the MHPSS Global Specialist and will have the functionnal management of the MHPSS teams in Gaza and West Bank.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict affected countries.</li><li>You hold a Master degree in psychology, preferably in clinical psychology, or a related field is required.</li><li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li><li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li><li>Experience in conducting multi-sectorial assessments is required</li><li>Strong interpersonal and intercultural skills required;</li><li>Fluency in oral and written English is compulsory;</li><li>Arabic skills are a strong asset;</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Place: Amman - Jordan Starting date: August 20th 2026 Duration of contract: 6 months Closing date for applications: 26th July 2026 Humanity &amp; Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> At Handicap International-Humanity &amp; Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation : https://hinside.<br>hi.org/intranet/jcms/a_16704/fr/accueil JOB CONTEXT: HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis.<br> This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).<br> The mission's operational strategy relies on 4 pillars: Health (Rehabilitation and P&amp;O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education.<br> Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.<br> Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis.<br> People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.<br> YOUR MISSION MHPSS is a core component of HI’s intervention in Palestine.<br> MHPSS is systematically integrated into HI’s health activities, including rehabilitation and P&amp;O, as well as into its education interventions.<br> In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme.<br> As activities continue to expand in the WB, the position will also support the harmonization of approaches, tools, and processes between Gaza and the WB, ensuring consistency in programme implementation.<br> Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.<br> Under the management of the Technical Head of Program (THoP) the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector.<br> The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes.<br> The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.<br> The MHPSS Specialist will have strong interactions with Internally: Area Manager, Project Managers, Technical officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager and externally: partners, local authorities, health structures, health NGOs.<br> The MHPSS Specialist will report to the THoP, will have a technical management from the MHPSS Global Specialist and will have the functionnal management of the MHPSS teams in Gaza and West Bank.<br> The position is open at both international and national levels.<br> If you are Jordanian, you will benefit from a national contract with the local package.<br> International contract: At HI, the conditions offered are up to your commitment and adapted to the context of your mission: 6 months International contract starting from August 20, 2026 based in Jordan; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2757€ gross/month upon experience; Per diem: 640€ net/month - paid in the field; Hardship: No hardhsip allowance for Jordan Paid leaves: 25 days per year; R&amp;R: 11 days/year Position: Unaccompanied Housing: Collective taken in charge by HI; YOUR PROFILE: At least least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict affected countries.<br> You hold a Master degree in psychology, preferably in clinical psychology, or a related field is required.<br> Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.<br> Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.<br> Experience in conducting multi-sectorial assessments is required Strong interpersonal and intercultural skills required; Fluency in oral and written English is compulsory; Arabic skills are a strong asset;</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><br></li></ul> <p> </p> <p> <strong>JOB CONTEXT:</strong> </p> <p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).</p> <p>The mission's operational strategy relies on 4 pillars: Health (Rehabilitation and P&amp;O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA. </p> <p>Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis. People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.</p> <p> </p> YOUR MISSION <p>MHPSS is a core component of HI s intervention in Palestine. MHPSS is systematically integrated into HI s health activities, including rehabilitation and P&amp;O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme. </p> <p>As activities continue to expand in the WB, the position will also support the harmonization of approaches, tools, and processes between Gaza and the WB, ensuring consistency in programme implementation. </p> <p>Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p> <p> </p> <p>Under the management of the Technical Head of Program (THoP) the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p> <p>The MHPSS Specialist will have strong interactions with Internally: Area Manager, Project Managers, Technical officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager and externally: partners, local authorities, health structures, health NGOs.</p> <p> </p> <p>The MHPSS Specialist will report to the THoP, will have a technical management from the MHPSS Global Specialist and will have the functionnal management of the MHPSS teams in Gaza and West Bank.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> <strong>YOUR PROFILE:</strong> </p> <ul> <li>At least least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict affected countries.</li> <li>You hold a Master degree in psychology, preferably in clinical psychology, or a related field is required.</li> <li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li> <li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li> <li>Experience in conducting multi-sectorial assessments is required</li> <li>Strong interpersonal and intercultural skills required;</li> <li>Fluency in oral and written English is compulsory;</li> <li>Arabic skills are a strong asset;</li> </ul> <p>The position is open at both international and national levels. If you are Jordanian, you will benefit from a national contract with the local package.</p> <p> </p> <p>International contract:</p> <p><br></p><ul><ul> </ul> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers.<br>Principal Duties and Responsibilities (*Essential Duties)<br>• Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*<br>• Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*<br>• Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*<br>• Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*<br>• As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*<br>• Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*<br>• Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*<br>• Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*<br>• With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*<br>• Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*<br>• Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*<br>• Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*<br>• May be required to operate a USO or personal motor vehicle.<br>• Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.<br>Job Specifications<br>• High School Diploma or equivalent.<br>• 2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.<br>• Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.<br>• Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.<br>• Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.<br>• Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.<br>• Ability to achieve desired results while working collaboratively in a team environment.<br>• Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.<br>• Willingness and ability to work non-standard hours as needed.<br>• General knowledge of military community preferred.<br>• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license.<br>• Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)<br>• Must be a strong advocate of the USO s mission.<br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers. Principal Duties and Responsibilities (<em>Essential Duties</em>)</p><ul><li>Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.</li><li>Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.</li><li>Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.</li><li>Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.</li><li>As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.</li><li>Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.</li><li>Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.</li><li>Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.</li><li>With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.</li><li>Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.</li><li>Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.</li><li>Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.</li><li>May be required to operate a USO or personal motor vehicle.</li><li>Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Specifications</strong></p><ul><li>High School Diploma or equivalent.</li><li>2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</li><li>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li><li>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</li><li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li><li>Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.</li><li>Ability to achieve desired results while working collaboratively in a team environment.</li><li>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</li><li>Willingness and ability to work non-standard hours as needed.</li><li>General knowledge of military community preferred.</li><li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license.</li><li>Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)</li><li>Must be a strong advocate of the USO s mission.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>Career Level:</strong> Junior to Middle (Administrative) / Middle to Senior (Executive)</p></li><li><p><strong>Location: Amman</strong></p></li><li><p><strong>Nationality:</strong> Any</p></li><li><p><strong>Education:</strong> Any</p></li><li><p><strong>Experience:</strong> 2-4 years for Administrative Assistant, 4-8 years for Executive Assistant with specific executive support experience</p></li><li><p><strong>Monthly Salary:</strong> JOD 500 - JOD 800</p></li><li><p><strong>Products/Industries</strong>: Industrial weighing scales, measuring instruments, instrumentation &amp; process control, industrial automation, elevators &amp; escalators, material handling &amp; lifting equipment, tools/meters/ power tools &amp; hardware, industrial electronics, electro-mechanical, marine, oil &amp; gas, MEP, HVAC, IT, manufacturing machinery, packing and batching machines, commercial kitchen equipment, POS, office automation, wholesale office supplies, IT products / LV / ELV / BMS<br></p></li></ul><p><strong>Intro</strong>:</p><p>We are looking for dedicated and professional individuals to fill our Administrative Assistant and Executive Assistant positions. These roles are pivotal in supporting our daily operations and executive tasks. Ideal candidates are highly organized, proficient in multitasking, and capable of handling administrative challenges in a dynamic environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><strong>A) Administrative Duties:</strong></p><ul><li><p>Handle clerical and secretarial tasks across multiple departments.</p></li><li><p>Manage documents, communications, and office supplies.</p></li><li><p>Support HR and recruiting processes, minor accounting, and digital marketing efforts.</p></li></ul><p><strong>B) Executive Support:</strong></p><ul><li><p>Direct support to the General Manager, including scheduling, communications, and project coordination.</p></li><li><p>Assist in strategic planning and execution of company policies.</p></li><li><p>Provide support in HR functions, financial oversight, and supply chain management.</p></li></ul><p><strong>C) General Administration:</strong></p><ul><li><p>Maintain high standards of administrative management.</p></li><li><p>Ensure smooth operation within the office and remotely.</p></li><li><p>Organize, manage, and update calendars, meetings, and reports.</p></li></ul><p><strong>D) Accounting/ Bookkeeping:</strong></p><ul><li><p>Minimum experience of 2 years in AP/AR, and Inventory.</p></li><li><p>Experience in Odoo, Zoho Books, and Zoho Inventory is a plus+</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Additional Qualifying Advantages: -</strong></p><ul><li><p>Accounts, Supply Chain Management, Logistics, or related field.</p></li><li><p>Experience with Zoho</p></li><li><p>Jordanian driving license.</p></li><li><p>Experience in Digital Marketing or Social Media.</p></li><li><p>Engineering Degree specialized as Mechatronics Engineer will be a Plus+.</p></li></ul><br><p><strong>How to Apply:</strong></p><p>Jumpstart your career with us by:</p><ol type="1"><li><p><strong>Visiting </strong>our careers page at: <strong>career</strong>[dot]<strong>petrame</strong>[dot]<strong>com</strong></p></li><li><p><strong>Selecting</strong> the job opening</p></li><li><p><strong>Completing</strong> the application form.</p></li></ol><p><strong><em><u>Note: Only applications submitted through our website will be considered.</u></em></strong></p><br><p><strong>Other Opportunities:</strong></p><p>In addition to sales and business development roles, we are also looking for:</p><ul><li><p>Personal Assistant</p></li><li><p>Office Operations Manager</p></li><li><p>Zoho Accountant</p></li><li><p>Mechatronics Engineer</p></li><li><p>Service Engineers and Technicians</p></li><li><p>Calibration Engineers and Technicians</p></li><li><p>Technical Operations Supervisor / Officer</p></li><li><p>WordPress Developer</p></li><li><p>Website Admin / Webmaster</p></li><li><p>IT Project Coordinator</p></li><li><p>SEO Specialist</p></li><li><p>Procurement and Purchase Executive</p></li><li><p>Logistics Coordinator (Freight)</p></li><li><p>Tools Shop Manager</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>Career Level:</strong> Junior to Middle (Administrative) / Middle to Senior (Executive)</p></li><li><p><strong>Location: Amman</strong></p></li><li><p><strong>Nationality:</strong> Any</p></li><li><p><strong>Education:</strong> Any</p></li><li><p><strong>Experience:</strong> 2-4 years for Administrative Assistant, 4-8 years for Executive Assistant with specific executive support experience</p></li><li><p><strong>Monthly Salary:</strong> JOD 500 - JOD 800</p></li><li><p><strong>Products/Industries</strong>: Industrial weighing scales, measuring instruments, instrumentation &amp; process control, industrial automation, elevators &amp; escalators, material handling &amp; lifting equipment, tools/meters/ power tools &amp; hardware, industrial electronics, electro-mechanical, marine, oil &amp; gas, MEP, HVAC, IT, manufacturing machinery, packing and batching machines, commercial kitchen equipment, POS, office automation, wholesale office supplies, IT products / LV / ELV / BMS<br></p></li></ul><p><strong>Intro</strong>:</p><p>We are looking for dedicated and professional individuals to fill our Administrative Assistant and Executive Assistant positions. These roles are pivotal in supporting our daily operations and executive tasks. Ideal candidates are highly organized, proficient in multitasking, and capable of handling administrative challenges in a dynamic environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><strong>A) Administrative Duties:</strong></p><ul><li><p>Handle clerical and secretarial tasks across multiple departments.</p></li><li><p>Manage documents, communications, and office supplies.</p></li><li><p>Support HR and recruiting processes, minor accounting, and digital marketing efforts.</p></li></ul><p><strong>B) Executive Support:</strong></p><ul><li><p>Direct support to the General Manager, including scheduling, communications, and project coordination.</p></li><li><p>Assist in strategic planning and execution of company policies.</p></li><li><p>Provide support in HR functions, financial oversight, and supply chain management.</p></li></ul><p><strong>C) General Administration:</strong></p><ul><li><p>Maintain high standards of administrative management.</p></li><li><p>Ensure smooth operation within the office and remotely.</p></li><li><p>Organize, manage, and update calendars, meetings, and reports.</p></li></ul><p><strong>D) Accounting/ Bookkeeping:</strong></p><ul><li><p>Minimum experience of 3 years in AP/AR, and Inventory.</p></li><li><p>Experience in Odoo, Zoho Books, and Zoho Inventory is a plus+</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Additional Qualifying Advantages: -</strong></p><ul><li><p>Accounts, Supply Chain Management, Logistics, or related field.</p></li><li><p>Experience with Zoho</p></li><li><p>Jordanian driving license.</p></li><li><p>Experience in Digital Marketing or Social Media.</p></li><li><p>Engineering Degree specialized as Mechatronics Engineer will be a Plus+.</p></li></ul><br><p><strong>How to Apply:</strong></p><p>Jumpstart your career with us by:</p><ol type="1"><li><p><strong>Visiting </strong>our careers page at: <strong>career</strong>[dot]<strong>petrame</strong>[dot]<strong>com</strong></p></li><li><p><strong>Selecting</strong> the job opening</p></li><li><p><strong>Completing</strong> the application form.</p></li></ol><p><strong><em><u>Note: Only applications submitted through our website will be considered.</u></em></strong></p><br><p><strong>Other Opportunities:</strong></p><p>In addition to sales and business development roles, we are also looking for:</p><ul><li><p>Personal Assistant</p></li><li><p>Office Operations Manager</p></li><li><p>Zoho Accountant</p></li><li><p>Mechatronics Engineer</p></li><li><p>Service Engineers and Technicians</p></li><li><p>Calibration Engineers and Technicians</p></li><li><p>Technical Operations Supervisor / Officer</p></li><li><p>WordPress Developer</p></li><li><p>Website Admin / Webmaster</p></li><li><p>IT Project Coordinator</p></li><li><p>SEO Specialist</p></li><li><p>Procurement and Purchase Executive</p></li><li><p>Logistics Coordinator (Freight)</p></li><li><p>Tools Shop Manager</p></li></ul><p></p></section>

<p><h4>Description</h4> <p><strong>Place:</strong> Amman - Jordan<br> <strong>Starting date:</strong> August 20th 2026<br> <strong>Duration of contract:</strong> 6 months<br> <strong>Closing date for applications:</strong> 26th July 2026</p> <p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p> <p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p> <p>Please indicate if you require any special accommodation, even at the first interview.</p> <h4>Job context</h4> <p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).</p> <p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p> <p>Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis. People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.</p> <h4>Your mission</h4> <p>MHPSS is a core component of HI’s intervention in Palestine. MHPSS is systematically integrated into HI’s health activities, including rehabilitation and P&O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme.</p> <p>As activities continue to expand in the West Bank, the position will also support the harmonization of approaches, tools, and processes between Gaza and the West Bank, ensuring consistency in programme implementation.</p> <p>Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p> <p>Under the management of the Technical Head of Program (THoP), the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p> <p>The MHPSS Specialist will have strong interactions with internally: Area Manager, Project Managers, Technical Officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager; and externally: partners, local authorities, health structures, health NGOs.</p> <p>The MHPSS Specialist will report to the THoP, will have technical management from the MHPSS Global Specialist, and will have the functional management of the MHPSS teams in Gaza and West Bank.</p> <h4>Requirements</h4> <p><strong>Your profile:</strong></p> <ul> <li>At least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict-affected countries.</li> <li>You hold a master degree in psychology, preferably in clinical psychology, or a related field is required.</li> <li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li> <li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li> <li>Experience in conducting multi-sectorial assessments is required.</li> <li>Strong interpersonal and intercultural skills required.</li> <li>Fluency in oral and written English is compulsory.</li> <li>Arabic skills are a strong asset.</li> </ul> <h4>Benefits</h4> <p>The position is open at both international and national levels. If you are Jordanian, you will benefit from a national contract with the local package.</p> <p><strong>International contract:</strong></p> <p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p> <ul> <li>6 months international contract starting from August 20, 2026 based in Jordan;</li> <li>The international contract provides social cover adapted to your situation:</li> <li>Unemployment insurance benefits for EU nationals;</li> <li>Pension scheme;</li> <li>Medical coverage with 50% of employee contribution;</li> <li>Repatriation insurance paid by HI;</li> <li>Salary from 2757 € gross/month upon experience;</li> <li>Per diem: 640 € net/month - paid in the field;</li> <li>Hardship: no hardship allowance for Jordan;</li> <li>Paid leaves: 25 days per year;</li> <li>R&R: 11 days per year;</li> <li>Position: Unaccompanied;</li> <li>Housing: Collective taken in charge by HI.</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Place:</strong> Amman - Jordan<br> <strong>Starting date:</strong> August 20th 2026<br> <strong>Duration of contract:</strong> 6 months<br> <strong>Closing date for applications:</strong> 26th July 2026</p> <p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p> <p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p> <p>Please indicate if you require any special accommodation, even at the first interview.</p> <h4>Job context</h4> <p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).</p> <p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p> <p>Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis. People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.</p> <h4>Your mission</h4> <p>MHPSS is a core component of HI’s intervention in Palestine. MHPSS is systematically integrated into HI’s health activities, including rehabilitation and P&O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme.</p> <p>As activities continue to expand in the West Bank, the position will also support the harmonization of approaches, tools, and processes between Gaza and the West Bank, ensuring consistency in programme implementation.</p> <p>Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p> <p>Under the management of the Technical Head of Program (THoP), the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p> <p>The MHPSS Specialist will have strong interactions with internally: Area Manager, Project Managers, Technical Officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager; and externally: partners, local authorities, health structures, health NGOs.</p> <p>The MHPSS Specialist will report to the THoP, will have technical management from the MHPSS Global Specialist, and will have the functional management of the MHPSS teams in Gaza and West Bank.</p> <h4>Requirements</h4> <p><strong>Your profile:</strong></p> <ul> <li>At least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict-affected countries.</li> <li>You hold a master degree in psychology, preferably in clinical psychology, or a related field is required.</li> <li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li> <li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li> <li>Experience in conducting multi-sectorial assessments is required.</li> <li>Strong interpersonal and intercultural skills required.</li> <li>Fluency in oral and written English is compulsory.</li> <li>Arabic skills are a strong asset.</li> </ul> <h4>Benefits</h4> <p>The position is open at both international and national levels. If you are Jordanian, you will benefit from a national contract with the local package.</p> <p><strong>International contract:</strong></p> <p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p> <ul> <li>6 months international contract starting from August 20, 2026 based in Jordan;</li> <li>The international contract provides social cover adapted to your situation:</li> <li>Unemployment insurance benefits for EU nationals;</li> <li>Pension scheme;</li> <li>Medical coverage with 50% of employee contribution;</li> <li>Repatriation insurance paid by HI;</li> <li>Salary from 2757 € gross/month upon experience;</li> <li>Per diem: 640 € net/month - paid in the field;</li> <li>Hardship: no hardship allowance for Jordan;</li> <li>Paid leaves: 25 days per year;</li> <li>R&R: 11 days per year;</li> <li>Position: Unaccompanied;</li> <li>Housing: Collective taken in charge by HI.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>THE ORGANIZATION: Handicap International is an independent and impartial international aid organisation working in situations of poverty and exclusion, conflict and disaster. Working alongside persons with disabilities and other vulnerable groups, our action and testimony are focused on responding to their essential needs, improving their living conditions and promoting respect for their dignity and their fundamental rights. Handicap International is a not-for-profit organisation with no religious or political affiliation. It operates as a federation made up of a network of associations that provide it with human and financial resources, manage its projects and implement its actions and social mission. For more details on the association: http://www.handicap-international.fr/en/s/index.html Mashriq Program is a decentralised geographic division working in the Midle East and covering Jordan, Lebanon, Egypt, Iraq, and during 2026 Syria will join the program. In this region, we cover the full manadte of HI emergency, Armed reduction violence and development with strong focus on continuum and resilience. There are 5 main sectors of intervention: rehabilitation, education, early child development, BaNEREI (basic needs, economic recovery and economic inclusion) and armed violence reduction. Inclusion Humanitarian Action is both crosscutting within main sectors and sometimes a standalone intervention. OBJECTIVE OF THE POSITION: Under the line management of the Technical Head of Program (THoP), the Regional Rehabilitation Specialist contributes to the implementation of HI s mandate and operational strategy within the Mashriq programme, in line with HI global policies. The position provides strategic and operational technical support in Rehabilitation across the Mashriq countries, ensuring quality, relevance, and impact of rehabilitation interventions. The role requires flexibility and frequent travel across the region according to operational needs. Reports to: Technical Head of Program Programme Mashriq Interacts with: Mashriq Program teams Country teams (Jordan, Lebanon, Palestine, Egypt, Syria) HQ Technical Specialists and Global Rehabilitation team External partners, networks, and institutions when required Mission 1: Expertise 1.1 Contributes to the regional strategies and countries mission strategies when relevant in line with the global strategies • Provides sectorial technical inputs to the STRATOPs for the program, with regard to rehabilitation, in line with the global STRATECH and ensure relevant follow up, • Participate to any relevant strategical exercises organized at mission level, • Participate in continuous needs assessments for development of new projects and / or adaptation of existing projects. 1.2 Ensure technical support to projects in line with the global technical frameworks and standards on Rehabilitation • Provide adequate technical guidance and support to Project Managers (adapt standards to PM s tools, contribute to proposal writing and reporting) in line with strategies, standards and mandatory transversal approaches • Provide ongoing technical support and training for the technical and projects field staff, through direct provision of both formal and on the job training; • Take part in Rehabilitation needs assessments for the development of new projects or adaptation of existing ones. • Support the PM to set individual objectives for the TOs, evaluate individual performance when required, contribute to development &amp; career evolution, monitor competences; • Create capacity building plan for TO, and or officer and or partners and follow up on its implementation. 1.3 Support the design and contextualization of technical tools, training, materials and other relevant documents, and disseminate them among the mission/humanitarian regional community (as needed) upon prior validation by the relevant HQ Technical Specialists • Ensure the implementation of the comprehensive approach and coordination with the other staff. • Ensure good communication and coordination with team members and other internal stakeholders through regular meetings; • Ensure adequate support to multi-sector responses within projects, in line with the other Specialists • Ensure a local sectorial watch and best practice capture • Participate to the design of positions, recruitment and induction of Rehabilitation team members in collaboration with the Operations Manager and Human Resources Manager. 1.4 Ensure technical learning from projects • Initiate and/or implement to projects technical learning within her sectorial scope • Contribute to projects capitalization and ensure technical learning from Rehabilitation activities • Contribute to the evaluation of projects with a Rehabilitation component, identify lessons learnt, and best practices; 1.5 Ensure the control &amp; monitoring of the technical quality and the relevance of HI s activities in the Programmers under Rehabilitation activities • Ensure regular technical quality control of projects and programs and issue warnings and recommendations • Perform frequent field visits for technical supervision, on-the-job training, and quality assurance; • Support quantitative and qualitative data collection from Rehabilitation teams, in particular focused on ensuring that data is disaggregated by gender, age and disability; • When required contribute to writing internal and external reports; • Provide relevant data related to Rehabilitation activities (statistics, monthly objectives, etc.); • Monitor the implementation of audit recommendations, if applicable, in Rehabilitation scope 1.6 Ensure compliance of the technical proposition with nexus stakes 1.7 Contributes to the development of research and innovation projects at country and region level, when relevant, in the MHPSS expertise. • Suggest and steer technical innovation projects • Identify the priorities of Research and Studies 1.8 Contribute to the Technical Divisions professional channel animation • Contribute to the global animation of the professional channels under Rehabilitation sector, coming from the Technical Divisions (community of practice ) • Animate a local talent pool in Rehabilitation Scope (carry out technical interviews of candidates and produce recommendations, identify the needs regarding trainings) Mission 2: Influence Contribute to the local external prestige and influence of HI s expertise in the field of expertise and foster technical partnerships between HI and other actors. • Represent the technical expertise of HI throughout the local relevant networks (Sectorial Representation at regional level) • Contribute to advocacy on specific themes in line with the global advocacy priorities • Contribute to communication messages locally in line with the global communication priorities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>An advanced degree in Physiotherapy, Occupational Therapy, Physical Medicine and Rehabilitation, or another relevant rehabilitation discipline.</p><p>A minimum of 5 years of experience in international development, emergency, and post-crisis contexts in technical positions.</p><p>Proven experience in technically supporting physical and functional rehabilitation projects and programmes.</p><p>Experience working in complex environments and in collaboration with national rehabilitation actors at service, central, and international levels.</p><p>Solid experience in project management.</p><p>Strong strategic and analytical skills, with the ability to develop clear frameworks and guidelines.</p><p>Advanced writing and proposal development skills in English.</p><p>Demonstrated capacity to design and deliver technical tools and trainings adapted to different audiences.</p><p>Strong experience in capacity building and adult learning methodologies.</p><p>Ability to work effectively in multicultural and multidisciplinary environments.</p><p>A proactive attitude, team spirit, and strong interpersonal skills.</p><p>Resilience to stress and uncertainty, with a high level of empathy and professionalism.</p><p>Preferable:</p><p>A Master s degree in Public Health.</p><p>Previous international experience in the Middle East.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <strong>Responsibilities</strong> <br> <br> <ul> <li>Operates and maintains all aspects of server administration to include, but is not limited</li> <li>to, Microsoft 2008 Active Directory, Windows Internet Name Service (WINS), Domain Name System (DNS), Domain Host Configuration Protocol (DHCP), print queues, etc.</li> <li>Responsible for the daily administration of Exchange servers (2008 or higher) and Outlook Web Access (OWA).</li> <li>Management of Microsoft Systems Management Server (SMS), Microsoft Operations Manager (MOM) or Microsoft System Center Operations Manager (SCOM), Microsoft System Center Configuration Manager (SCCM), and Microsoft Windows Server Update Services (WSUS).</li> <li>Uses VERITAS Backup Exec to conduct file server backup and restores.</li> <li>Maintains systems availability and performs regular maintenance on equipment.</li> <li>Proficient at hardware maintenance and troubleshooting of various vendor server platforms including Dell, HP, LTO tape library, fiber switch, and SANs.</li> <li>Maintains antivirus and security requirements by the US Army standards and regulations.</li> <li>Provides user and Microsoft Exchange account maintenance as required.</li> <li>Establishes shift schedules.</li> <li>Performs employee appraisals, training records and is well versed with the V2X Leadership guide.</li> <li>Performs other duties and assignments as required.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <ul> <li> <strong>Qualifications</strong> </li> <li> <strong> <u>Security Clearance:</u> </strong> <ul> <li>Requires an active Secret Clearance</li> </ul> </li> <li> <strong>Education / Certifications:</strong> <em>One-year related experience may be substituted for one year of education if degree is required.</em> <ul> <li>Bachelor s Degree in Information Technology (IT)</li> <li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li> <li>The authorized certifications for this job title are listed as follows:</li> </ul> </li> <li> <strong> <u>BASELINE:</u> </strong> <ul> <li>Cisco: CCNA: Certified Network Associate - Security</li> <li>Cisco: CCNP: Certified Network Professional - Security</li> <li>CompTIA: CASP+ ce: Advanced Security Practitioner</li> <li>CompTIA: CySA+ ce: Cybersecurity Analyst (<strong>Cannot be used as a dual qualifier</strong>)</li> <li>CompTIA: Security+ ce</li> <li>GIAC: GCED: Certified Enterprise Defender</li> <li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li> <li>GIAC: GICSP: Industrial Cyber Security Professional</li> <li>GIAC: GSEC: Security Essentials</li> <li>ISACA: CISA: Certified Information Systems Auditor</li> <li>ISC2: CISSP (<strong>or Associate</strong>): Certified Information Systems Security Professional</li> <li>ISC2: SSCP: Systems Security Certified Practitioner</li> </ul> </li> <li><br></li></ul></div></section>