معلم حاسب الى في الأردن

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Backend Specialist is a skilled software engineer with deep expertise in .<br>NET Core development, system integration, and API design.<br> This role is critical to building and maintaining robust backend services that power digital platforms across the organization.<br> The candidate will be responsible for the design, implementation, and optimization of APIs, microservices, and database-driven features, as well as integration with internal and external systems.<br> This position requires strong technical judgment, experience in deploying applications to Linux and Windows environments, and a collaborative mindset to work with cross-functional teams in a high-availability, security-focused environment.<br> Key Responsibilities: Design and implement high-performance, secure RESTful APIs using C# .<br>NET Core. Apply modern design patterns (e.<br>g., dependency injection, repository pattern) to ensure scalable and maintainable backend services.<br> Build microservices and reusable components in support of business and platform needs.<br> Integrate backend systems with internal services, third-party platforms, and external APIs.<br> Implement and manage enterprise application integrations using API gateways, service buses, or messaging systems.<br> Ensure secure authentication and authorization flows (OAuth2, JWT, SAML).<br> Develop and maintain relational databases (mainly, Oracle), including complex queries, stored procedures, indexing, and optimization.<br> Ensure proper data modeling, access layer design, and transaction management.<br> Develop and maintain unit tests, integration tests, and automated validation pipelines.<br> Monitor, debug, and optimize backend services for performance, reliability, and security.<br> Work closely with frontend developers, QA, product managers, and business stakeholders.<br> Translate business needs into technical specifications and robust backend architectures.<br> Produce clear technical documentation for APIs, services, and data flows Bachelor’s degree in computer science, Software Engineering, or a related discipline.<br> 5–7 years of hands-on experience in backend software development Strong command of .<br>NET Core, API development, and object-oriented programming.<br> Proven experience with relational databases and data-driven applications.<br> Hands-on experience deploying and managing applications on Linux and Windows servers.<br> Professions in software principles, such as STRONG, DRY and others.<br> Preferred Skills In addition to professions in .<br>NET core, it will be beneficial knowledge and experience in old technologies in order to participate in supporting and migrating old technologies, such as SOAP, web forms, and MVC.<br> Familiarity with enterprise level architectures.<br> Exposure to fintech or regulated industry standards including data protection and audit compliance.<br> Strong debugging, optimization, and performance-tuning skills.<br> Ability to handle complex integration projects independently and mentor junior developers when needed.<br> Work Conditions Work Conditions Hybrid or in-office as per company policy.<br> May require occasional after-hours support for critical deployments or incidents.<br> Paced environment with opportunities to contribute to platform architecture and technical decision-making.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>• Continuity of essential regional data-management, analytical, monitoring and reporting functions during the bridging period. • Priority datasets and products are better documented, quality-assured, accessible and maintainable. • DCO/ROAS and supported Resident Coordinator Offices receive timely, decision-relevant analysis and visualization. • Regional analysis contributes to regional coordination structures, foresight and understanding of multi-country and cross-boundary issues. • Staff have practical tools and strengthened capacity to apply agreed data-management, analytical and responsible AI approaches. • A complete and usable handover package supports continuity beyond the consultancy.<br> Work Location<br>Amman<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background The United Nations Development Coordination Office (DCO) manages and oversees the Resident Coordinator system under the oversight of the Chair of the United Nations Sustainable Development Group. The Regional Office for Arab States (DCO/ROAS) provides regional support to Resident Coordinators and Resident Coordinator Offices across the Arab States. DCO/ROAS seeks an individual consultant to provide support on regional data management, analysis, reporting and knowledge management. The assignment will strengthen the availability, quality, consistency and use of regional and country-level data for evidence-informed planning and decision-making. The consultancy will also connect data work with support to Resident Coordinator Offices, implementation of the Arab States Regional Platform for Integration (AS-RPI), and regional foresight analysis, including multi-country and cross-boundary issues. In line with UN 2.0, the consultant will identify practical opportunities for innovation and responsible use of artificial intelligence, subject to applicable United Nations data-protection, confidentiality, information-security and human-oversight requirements. Objectives • Strengthen data quality, documentation, accessibility, interoperability and reproducibility across priority regional datasets and products. • Provide timely regional and cross-country analysis, visualization and decision-support products for DCO/ROAS and, upon request, Resident Coordinator Offices. • Support results monitoring and reporting, including UNINFO-related quality assurance and consolidation of country-level information for regional and global requirements. • Link data and analysis to regional coordination structures, foresight, including multi-country and cross-boundary risks, opportunities and interdependencies. • Strengthen knowledge exchange and staff capacity in data management, analytics, visualization, responsible data use, innovation and AI literacy. Scope of Work • Data systems and quality: Complete the agreed review, update and documentation of priority databases, data-collection arrangements and analytical workflows[A6.1] from the RC system in the Arab states region, as inputs to Deliverables 2 and 3. This includes documenting data definitions, sources, methodologies, validation rules, update responsibilities and version-control arrangements, and completing the agreed data cleaning, validation and quality-assurance checks within the delivery periods specified below. • Analysis and visualization: Produce the dashboards, scorecards, graphs, charts, tables, maps and concise analytical products specified under Deliverable 4. Each product shall be based on agreed data sources and shall identify the relevant trends, patterns, gaps and emerging issues within the applicable monthly delivery period. • Regional and RCO support: Provide agreed, output-specific data and analytical inputs to DCO/ROAS, Resident Coordinator Offices and UN Country Teams, including for Common Country Analyses, Cooperation Framework processes and other priorities formally included in the workplanS. • Monitoring and reporting: Prepare the periodic UNINFO and results-reporting outputs specified under Deliverable 5, including agreed quality-assurance observations, consolidated country-level analysis and defined inputs to regional reviews, management reports, briefs, presentations and corporate reporting. • AS-RPI and regional foresight: Complete the analytical product specified under Deliverable 6, providing agreed data and analytical inputs for AS-RPI implementation and regional foresight, including comparative analysis of at least one multi-country or cross-boundary issue and its shared risks, interdependencies, emerging opportunities and implications for action. • Partnerships and coordination: Undertake the consultations and coordination required to complete the agreed deliverables. This may include time-bound engagement with DCO/ROAS, DCO headquarters, Resident Coordinator Offices, UN entities and relevant data partners to confirm data requirements, obtain agreed inputs and validate outputs. • Knowledge management and capacity development: Produce the repository updates, reusable templates, guidance and practical learning sessions specified under Deliverable 7. The number, format, audience and schedule of sessions shall be agreed in the inception workplan. • Innovation and responsible AI: Where included in an agreed deliverable, test practical innovations and responsible AI-assisted approaches for data discovery, analysis, visualization, knowledge management or foresight. For each such output, document the method, risks and limitations; verify the results; protect sensitive information; and maintain meaningful human oversight. • Handover and continuity: Submit the complete handover package specified under Deliverable 8, including orderly records, editable source files, documentation and a clear list of outstanding issues and continuity actions. • Additional tasks: Undertake only additional tasks agreed in writing with the supervisor, within the overall scope and maximum level of effort of the consultancy. Any such task shall be assigned to a defined deliverable, delivery date and acceptance criterion through an updated workplan.<br> Qualifications/special skills<br>A Master's degree or equivalent in data management, information management, computer science, data science, analytics, statistics, information systems, economics, public policy or a related field is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of five years of progressively responsible experience in data management, data analysis, information management, statistics, business intelligence or a related area is required. Experience developing and maintaining data systems, dashboards, analytical products, data-quality processes, reporting workflows and documentation is required. Experience supporting the United Nations system, Resident Coordinator system, Cooperation Framework processes, UNINFO or comparable planning and reporting platforms is desirable. Experience with regional or cross-country analysis, strategic foresight, multi-country or cross-boundary issues is desirable. Experience applying innovation approaches, artificial intelligence or emerging technologies to data, analysis, knowledge management or organizational decision-making is desirable. Proficiency in relevant data-management, analytical and visualization tools is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; For this position, fluency in English is required and knowledge of Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>Who We Are: Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With team members located around the world, and a rich legacy spanning more than 50 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations. NOTE: This positions is contingent upon award of work.</p><p>Who You Are: The Information Technology (IT) Specialist will provide on-site ASG-J installation IT support, administration, and maintenance for secure and non-secure networks and Command and Control (C2) systems. The position will support users and systems across ASG-J installations within Jordan and assist with Information Assurance, cybersecurity, network, workstation, and operational IT requirements in accordance with applicable DoD policies and technical standards.</p><p>What You ll Do: Provide installation-level IT support, administration, troubleshooting, and maintenance for ASG-J users and systems. Support secure and non-secure local area network environments, including NIPR and SIPR systems, as authorized. Support Command and Control (C2) systems and associated user, workstation, peripheral, and connectivity requirements. Troubleshoot hardware, software, network, account, authentication, and user-access issues. Install, configure, operate, maintain, and document applicable workstations, peripherals, network devices, and IT systems within assigned permissions. Support Information Assurance (IA), cybersecurity, vulnerability-management, and system-compliance activities. Assist with implementation and maintenance of applicable DoD cybersecurity controls, technical directives, and configuration requirements. Coordinate account creation, modification, access, and troubleshooting with Government network and cybersecurity personnel. Maintain required system, configuration, inventory, trouble-ticket, and support documentation. Escalate network, cybersecurity, infrastructure, or enterprise-level issues to the appropriate Government support organization. Support approved software installation, patching, updates, imaging, and configuration activities as authorized. Provide technical assistance and customer support to military, civilian, and contractor users. Coordinate with Government communications, network, cybersecurity, and C2 stakeholders to resolve technical issues. Provide IT support across ASG-J installations within Jordan as mission requirements dictate. Protect sensitive information and comply with applicable DoD cybersecurity, acceptable-use, and information-protection requirements.</p><p>What You ll Bring: Bachelor's degree in information technology, computer science, cybersecurity, information systems, or a related field; substantial relevant DoD IT experience may be considered in lieu of degree requirements. Minimum of four years of relevant IT support, systems administration, network support, cybersecurity, or related technical experience. Demonstrated hands-on experience supporting enterprise IT environments, networks, systems, workstations, and end users. Experience supporting DoD or military IT environments, or comparable secure enterprise environments. Working knowledge of network troubleshooting, Microsoft Windows environments, user accounts, hardware, software, and peripheral support. Knowledge of cybersecurity and Information Assurance principles applicable to enterprise IT operations. Ability to document technical issues, corrective actions, configurations, and support activities. Strong customer service, troubleshooting, communication, and organizational skills. Ability to obtain and maintain a Secret security clearance and applicable privileged/system access. Ability to obtain and maintain any DoD cybersecurity workforce certification required for assigned duties and access level. Ability to meet and sustain all applicable medical, deployment, and theater-entry requirements for Jordan. Successful results of preemployment screenings, including federal background check, MVR, and drug screen. Comply with the company's drug and alcohol policy. Preferred qualifications Current Secret clearance. Previous experience supporting NIPR, SIPR, or other DoD enterprise network environments. Experience supporting military Command and Control (C2) systems. Current DoD 8140/8570-aligned cybersecurity certification appropriate to the assigned duties, such as Security+ or higher, if required by the Government. Experience with Active Directory, Microsoft enterprise environments, endpoint support, network troubleshooting, and DoD trouble-ticket processes. Experience supporting deployed, OCONUS, or CENTCOM IT operations. Prior experience in Jordan or another overseas U.S. military environment.</p><p>Security Requirements ASG-J has not yet specified a formal clearance level or certification baseline for this position. Because the validated scope includes NIPR/SIPR and C2 support, initial recruiting should target candidates who currently possess, or are eligible to obtain and maintain, at least a Secret clearance and who can satisfy applicable DoD cybersecurity workforce requirements. Final clearance, certification, privileged-access, and system-access requirements will be aligned to the executed contract modification.</p><p>Work Environment This position is anticipated to be full-time and on-site in Jordan, Monday through Friday, eight hours per day. The employee must satisfy applicable U.S. Government, host-nation, installation-access, medical, credentialing, deployment, and theater-entry requirements associated with performance in Jordan.</p><p>Note This description is a recruiting and pricing working draft. Final duties, qualifications, clearance levels, certifications, and access requirements remain subject to the executed contract modification and Government direction.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p>Bachelor's degree in information technology, computer science, cybersecurity, information systems, or a related field; substantial relevant DoD IT experience may be considered in lieu of degree requirements. Minimum of four years of relevant IT support, systems administration, network support, cybersecurity, or related technical experience. Demonstrated hands-on experience supporting enterprise IT environments, networks, systems, workstations, and end users. Experience supporting DoD or military IT environments, or comparable secure enterprise environments. Working knowledge of network troubleshooting, Microsoft Windows environments, user accounts, hardware, software, and peripheral support. Knowledge of cybersecurity and Information Assurance principles applicable to enterprise IT operations. Ability to document technical issues, corrective actions, configurations, and support activities. Strong customer service, troubleshooting, communication, and organizational skills. Ability to obtain and maintain a Secret security clearance and applicable privileged/system access. Ability to obtain and maintain any DoD cybersecurity workforce certification required for assigned duties and access level. Ability to meet and sustain all applicable medical, deployment, and theater-entry requirements for Jordan. Successful results of preemployment screenings, including federal background check, MVR, and drug screen. Comply with the company's drug and alcohol policy. Preferred qualifications Current Secret clearance. Previous experience supporting NIPR, SIPR, or other DoD enterprise network environments. Experience supporting military Command and Control (C2) systems. Current DoD 8140/8570-aligned cybersecurity certification appropriate to the assigned duties, such as Security+ or higher, if required by the Government. Experience with Active Directory, Microsoft enterprise environments, endpoint support, network troubleshooting, and DoD trouble-ticket processes. Experience supporting deployed, OCONUS, or CENTCOM IT operations. Prior experience in Jordan or another overseas U.S. military environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> About the Role You’ll design coding tasks that challenge frontier AI coding agents.<br> Each task is a self-contained Docker environment with a broken piece of software; an AI agent attempts the fix; automated tests verify the outcome.<br> Your deliverable is the full task package: broken code, tests, instructions, and a reference solution proving the task is solvable.<br> Responsibilities : Invent a realistic developer scenario — a real bug, a broken ETL, a missing feature — not a toy problem.<br> Build a reproducible Docker environment with pinned dependencies.<br> Write a pytest that verifies outcomes, not specific commands — deterministic, non-flaky, and does not leak the fix.<br> Write an instruction.<br>md that reads like a Jira ticket a developer would receive.<br> Write a reference solve.<br>sh proving the task is solvable.<br> Calibrate difficulty so current state-of-the-art agents solve the task 20–60% of the time.<br> Iterate based on feedback from expert QA reviewers.<br> Later: review other authors’ tasks as a QA reviewer.<br> Not in scope Data labeling, prompt engineering.<br> Production code to ship — you design problems and verification for AI agents.<br> Leetcode puzzles — scenarios must look like real developer work.<br> Not every candidate task ships — quality over quantity.<br> Requirements 3+ years of production software development in one backend stack — Python, Go, Node.<br>js, Java, or Rust.<br> Depth in one stack beats breadth.<br> Python + pytest fluency — required regardless of primary stack.<br> The task harness is pytest-based even when the broken app is in another language.<br> Fixtures, parametrize, monkeypatch, timeouts, conftest.<br>py. Docker authoring — reproducible Dockerfiles, pinned dependencies, multi-stage builds when needed, non-root user.<br> Linux &amp; Bash — comfort debugging inside containers (strace, lsof, journalctl); shell beyond set -euo pipefail.<br> AI coding agent experience — Claude Code, Cursor, Roo Code, or similar, on non-trivial work.<br> You can cite a specific time the AI was confidently wrong and how you caught it.<br> English — B2+ written.<br> Not a fit Data Science, ML, or Computer Vision engineers without backend-engineering output.<br> Manual QA testers without automation or test authoring.<br> Frontend-only, low-code / no-code, IT Support, or Business Analysts.<br> Engineers who have never written pytest from scratch.<br> Junior, intern, or assistant as the most recent role.<br> Preferred qualifications Domain depth in Security, System Administration (nginx / systemd / cron), Scientific Computing (NumPy / PyTorch / SciPy), DevOps, or Git internals.<br> Modern Python tooling (uv, poetry, pyproject.<br>toml). Coverage tooling (pytest-cov, coverage.<br>py, gcov, llvm-cov, kcov).<br> Fuzzing or property-based testing (Hypothesis).<br> Prior contribution to agent-evaluation benchmarks or related frameworks.<br> Process Apply → Pass qualification (90-minute sample-task screen + short behavioral interview) → Join a project → Complete tasks → Get paid.<br> Time commitment Onboarding: ~10 hours per first task.<br> Steady state: ~5 hours per task, 2–4 parallel tasks per author.<br> Realistic weekly load: 8–20 hours.<br> Higher volume available for top performers.<br> You choose when and how to contribute; tasks must be submitted by the deadline and meet acceptance criteria.<br> Compensation: Paid contributions, rates up to $35/hour *.<br> Task-based compensation equivalent to hourly rate, depending on performance and volume.<br> Some projects include incentive payments.<br> *Rates vary based on expertise, skills assessment, location, project needs, and other factors.<br> Higher rates may be provided to highly specialized experts.<br> Lower rates may apply during onboarding or non-core project phases.<br> Payment details are shared per project.<br> Apply Submit your CV via the Mindrift platform.<br> Indicate your English level, note this role (Software Engineering Evaluation Specialist — Terminal Bench), and include a GitHub profile link if available.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Reporting to the&nbsp;Sous Chef, responsibilities and essential job functions include but are not limited to the following:</p><br><ul><li>Ensure the production of excellent food and total quality in conjunction with company trends and standards.</li><li>Supervising, coordinating, and controlling the daily&nbsp;food production for the entire hotel.</li><li>Ensure proper preparation and implementation of culinary standards in the kitchen area in compliance&nbsp;with hotel’s standards.</li><li>Supervising and providing practical assistance in the kitchen.</li><li>To assist the Executive Sous chef and Executive Chef in creating and implementing kitchen standards for the culinary operation.</li><li>Control relevant food production levels depending on business demand.</li><li>To assist hygiene audit feedback and carryout actions items.</li><li>To enforce and comply with the hotel standards of procedures, rules, and regulation.</li><li>Ensuring maintenance repairs are met and reported.</li><li>Actively interact with guests in all outlets</li><li>In the absence of the Executive Sous chef/Executive chef, conduct daily shift briefings to kitchen colleagues to ensure important information is communicated consistently each day.</li><li>Has a good understanding of inventories, pricing, cost controls, requisitioning and issuing supplies and equipment for food production, reports and costs menus.</li><li>Promote a fun, professional and disciplined work environment.</li><li>Lead by example using Cape Grace: Mission, Vision &amp; Values.</li><li>Actively share ideas, opinions &amp; suggestions in weekly Sous Chef meetings.</li><li>Assist management in ensure storeroom requisitions are accurate to minimize repeat visits.</li><li>Ensure all temperature control sheets are filled as required.</li><li>Perform other duties as and when required.</li></ul><br>Qualifications<br><br><ul><li>Fluent in the English language (verbal &amp; written), second language is an asset.</li><li>Matric and registered level 3 Culinary Diploma.&nbsp;</li><li>International experience advantageous.</li><li>Minimum of 4 years progressive management experience in a luxury hotel kitchen or related field.&nbsp;</li><li>Sound business understanding and financial management.</li><li>Computer literate in Excel, Word, Outlook and e- mail.</li></ul><br>Additional Information<br><br><ul><li>A competitive salary package</li><li>ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.</li><li>Learning &amp; development: Opportunity to develop your talent and grow within your property and across the world!&nbsp;</li></ul> </div>

<p><br></p><p><b>About the Role</b></p><p>We are looking for a Product Manager with hands-on experience in the payments industry. You will own a product module from discovery through launch and ongoing improvement, working with merchants, payment providers, and internal teams.</p><p>This is a product management role, not an engineering role. You should be comfortable reviewing technical documentation, particularly API and integration documentation, and working closely with engineering teams throughout the integration lifecycle.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Own a product module from identifying business objectives and merchant problems through development, launch, documentation, and ongoing improvement.</li><li>Lead product discovery by gathering merchant requirements, assessing market needs, and researching how payment providers and other industry participants solve similar problems.</li><li>Contribute to roadmap planning, sprint prioritization, release planning, and product decisions with product and engineering leadership.</li><li>Translate business and merchant requirements into clear product requirements, user stories, payment flows, and acceptance criteria.</li><li>Manage payment integrations with providers, acquiring banks, wallets, and alternative payment methods from initial assessment through testing and production launch.</li><li>Review provider API and integration documentation to understand capabilities, requirements, dependencies, limitations, and payment flows.</li><li>Work closely with engineering teams to clarify integration requirements and help investigate payment and merchant integration issues.</li><li>Understand API requests and responses, webhook payloads, transaction statuses, error messages, and basic technical logs well enough to discuss issues with engineering teams and payment providers.</li><li>Track product metrics, including payment success and authorization rates, checkout conversion, failure reasons, processing costs, refunds, chargebacks, and settlement performance.</li><li>Support user acceptance testing, production readiness, and post-launch monitoring.</li><li>Prepare product documentation, release notes, and enablement materials for Sales, Operations, and Support.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Engineering, Business, Computer Science, Information Systems, Finance, Economics, or a related field. A master s degree in one of these fields is an advantage.</li><li>At least 5 years of professional experience, including at least 2 years in product management.</li><li>Experience at a payment service provider, payment gateway, acquiring bank, fintech company, payment orchestrator, or similar business.</li><li>Experience contributing to the development, launch, or management of a payment solution or payment-related product.</li><li>Practical experience managing integrations with payment providers, acquirers, banks, wallets, or alternative payment methods.</li><li>Understanding of different payment solutions and how their customer, merchant, and settlement flows differ.</li><li>Comfort reading API documentation and understanding integration concepts such as API requests and responses, JSON payloads, webhooks, transaction statuses, error codes, retries, and timeouts.</li><li>Ability to work effectively with engineering teams without needing to write code.</li><li>Strong skills in writing product requirements, user stories, acceptance criteria, and merchant-facing communications.</li><li>A data-driven and detail-oriented approach, with the ability to make decisions when information is incomplete.</li><li>Ability to collaborate with Engineering, Operations, Finance, Compliance, Commercial teams, external providers, and merchants.</li></ul>

<p><b>Job Summary</b></p> <p>We are seeking a qualified and detail-oriented <strong>Cybersecurity Systems Analyst</strong> to join our Information Security &amp; Cybersecurity team. The successful candidate will be responsible for reviewing and managing user access requests, conducting access reviews, supporting Identity and Access Management (IAM) and Privileged Access Management (PAM) operations, and ensuring compliance with information security policies and access control requirements.</p> <p>The role focuses on enforcing the principle of least privilege, maintaining appropriate access permissions, managing privileged accounts, and strengthening identity and access security controls across systems and applications.</p> <p>Key Responsibilities</p> <ul> <li>Review and assess user authorization and access request forms, ensuring appropriate business justification and approval before access is granted.</li> <li>Verify that requested access aligns with job responsibilities and complies with the principle of least privilege.</li> <li>Conduct periodic user access reviews and access recertification for systems and applications.</li> <li>Identify excessive, inappropriate, dormant, or unauthorized access and coordinate corrective actions.</li> <li>Support Joiner, Mover, Leaver (JML) processes, including access provisioning, modification, and de-provisioning.</li> <li>Review and monitor privileged accounts, including administrator, service, root, and other high-risk accounts.</li> <li>Support the administration and operation of PAM solutions, including credential vaulting, password rotation, MFA, and privileged session management.</li> <li>Review and maintain Role-Based Access Control (RBAC) roles and access permissions in coordination with system and application owners.</li> <li>Identify potential Segregation of Duties (SoD) conflicts and support remediation activities.</li> <li>Investigate suspicious access activity, unauthorized access attempts, and access-related security incidents.</li> <li>Review privileged access to critical systems and applications to ensure compliance with security requirements.</li> <li>Maintain accurate documentation and records of access requests, access reviews, privileged accounts, and IAM/PAM activities.</li> <li>Support internal and external audits by providing relevant documentation and evidence.</li> <li>Collaborate with IT Infrastructure, Application Owners, HR, and business departments to resolve access-related issues and improve security controls.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Education</strong> </p> <ul> <li>Bachelor's degree in Cybersecurity, Information Security, Computer Science, Information Technology, or a related field.</li> <li>Relevant IAM, PAM, or cybersecurity certifications are preferred.</li> </ul> <p> <strong>Technical Experience</strong> </p> <ul> <li>3 5 years of hands-on experience in IAM, PAM, access control, and user authorization reviews.</li> <li>Experience reviewing access requests and validating business justification, approvals, and appropriate access levels.</li> <li>Knowledge of user access provisioning, modification, de-provisioning, and identity lifecycle management.</li> <li>Experience with privileged account management and access reviews.</li> <li>Understanding of RBAC, SoD, least privilege, and periodic access recertification.</li> <li>Good understanding of Active Directory, LDAP, authentication, authorization, MFA, and SSO.</li> <li>Familiarity with IAM/PAM solutions such as CyberArk, BeyondTrust, Delinea, SailPoint, Saviynt, Microsoft Entra ID, or equivalent technologies.</li> <li>Understanding of Zero Trust security principles and privileged access controls.</li> </ul> <p> <strong>Core Competencies</strong> </p> <ul> <li>Strong analytical and problem-solving skills.</li> <li>Excellent documentation and reporting skills.</li> <li>Strong communication and coordination skills.</li> <li>Ability to work collaboratively with technical teams, business stakeholders, and auditors.</li> <li>High attention to detail and commitment to information security policies and procedures.</li> </ul>

<p> As a Solution Architect u2013 Banking at Aspire, you will leverage your extensive IT and banking experience to design scalable, secure, and integrated technology solutions that support business objectives and digital transformation initiatives. You will translate business requirements into end-to-end solution architectures, lead integrations across core banking systems, digital banking channels, APIs, and payment platforms, and ensure solutions align with enterprise architecture standards, security requirements, and regulatory guidelines. You will collaborate with business stakeholders, development teams, infrastructure teams, and external vendors to deliver robust and efficient banking solutions. <br> </p><p> <b> What you'll do </b><br> </p><ul><span style="font-weight: normal;"> </span><li style="font-weight: bold;"> <p><span style="font-weight: normal;"> Gather and analyze business requirements and translate them into end-to-end solution architectures. <br> </span></p></li><li style="font-weight: bold;"> <p><span style="font-weight: normal;"> Design solution architectures, system integrations, technical specifications, and architecture diagrams. <br> </span></p></li><li style="font-weight: bold;"> <p><span style="font-weight: normal;"> Lead integration initiatives across core banking systems, digital banking channels, APIs, payment platforms, and third-party applications. <br> </span></p></li><li style="font-weight: bold;"> <p><span style="font-weight: normal;"> Ensure solution designs meet security, scalability, performance, availability, and regulatory requirements. <br> </span></p></li><li style="font-weight: bold;"> <p><span style="font-weight: normal;"> Collaborate with business stakeholders, developers, infrastructure teams, and vendors throughout solution design and implementation. <br> </span></p></li><li style="font-weight: bold;"> <p><span style="font-weight: normal;"> Evaluate technology solutions, identify architectural risks, and recommend improvements aligned with business objectives and technology strategy. <br> </span></p></li><li style="font-weight: bold;"> <p><span style="font-weight: normal;"> Define integration approaches and ensure effective communication and data exchange between banking applications and external systems. <br> </span></p></li><li style="font-weight: bold;"> <p><span style="font-weight: normal;"> Ensure solution architectures align with enterprise architecture standards, banking processes, and technical best practices. <br> </span></p></li><li style="font-weight: bold;"> <p><span style="font-weight: normal;"> Support architecture governance and contribute to technical design reviews and solution validation. <br> </span></p></li><li style="font-weight: bold;"> <p><span style="font-weight: normal;"> Identify opportunities to modernize banking systems, improve operational efficiency, and enhance digital banking capabilities. <br> </span></p></li><li style="font-weight: bold;"> <p><span style="font-weight: normal;"> Provide technical guidance to development teams to ensure solutions are implemented according to the approved architecture. <br> </span></p></li><li style=""> <p style="font-weight: bold;"><span style="font-weight: normal;"> Support the delivery of banking initiatives related to digital banking, payments, lending, and customer onboarding. <br> </span></p><p style=""> <b> What you'll need </b><br> </p><ul style="font-weight: bold;"><span style="font-weight: bold;"><span style="font-weight: normal;"> </span><li style=""> <p><span style="font-weight: normal;"> Bachelor's degree in Computer Science, Software Engineering, or a related field. <br> </span></p></li><li style=""> <p><span style="font-weight: normal;"> 9+ years of IT experience, including at least 5 years in Solution Architecture. <br> </span></p></li><li style=""> <p><span style="font-weight: normal;"> Mandatory experience in the banking or financial services sector. <br> </span></p></li><li style=""> <p><span style="font-weight: normal;"> Strong understanding of banking systems, business processes, and digital banking solutions. <br> </span></p></li><li style=""> <p><span style="font-weight: normal;"> Proven experience in solution architecture, system design, and enterprise application integration. <br> </span></p></li><li style=""> <p><span style="font-weight: normal;"> Hands-on experience designing and integrating APIs, microservices, and middleware solutions. <br> </span></p></li><li style=""> <p><span style="font-weight: normal;"> Experience integrating core banking systems, digital banking channels, payment platforms, and third-party applications. <br> </span></p></li><li style=""> <p><span style="font-weight: normal;"> Strong understanding of security, scalability, performance, availability, and regulatory requirements in banking environments. <br> </span></p></li><li style=""> <p><span style="font-weight: normal;"> Ability to translate business requirements into technical architectures and communicate effectively with business and technical stakeholders. <br> </span></p></li><li style=""> <p><span style="font-weight: normal;"> Experience collaborating with development teams, infrastructure teams, vendors, and business stakeholders throughout project delivery. <br> </span></p></li><li style=""> <p><span style="font-weight: normal;"> Strong analytical, problem-solving, and architectural decision-making skills. <br> </span></p></li><li style=""> <p><span style="font-weight: normal;"> Knowledge of enterprise architecture frameworks such as TOGAF is an advantage. <br> </span></p></li><li style=""> <p><span style="font-weight: normal;"> Experience in core banking modernization, digital banking, payments, lending, or customer onboarding solutions is preferred. <br> </span></p></li><li style=""> <p><span style="font-weight: normal;"> Experience in architecture governance and banking system integration is an advantage. <br> </span></p></li><li style=""> <p style=""><span style="font-weight: normal;"> Awareness or knowledge of IT security best practices and compliance standards such as ISO/SOC or similar.<br></span></p><ul style=""></ul></li><li style=""><p style=""><br></p></li></span></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> <p><br></p></li></ul>

<p>Understand<br> s ISO 19650 requirements (EIR &amp; Appendices) and deliverables (BEP &amp; Appendices). Understands and works with ACC Design modules. Liaises with Digital Implementation Manager and other stakeholders for all BIM related issues. Monitors BIM models for coordination and information integrity to ensure compliance with project deliverables and adopted BIM standards. Enforces Clash resolution process. Performs Visual inspections + Clash detection and produces reports. Chairs project coordination meetings. OTHER TASKS AND RESPONSIBILITIES Recommend and implement enhancements to project BIM workflows, clash detection procedures, and ACC processes to improve efficiency and reduce rework. Provide guidance and troubleshooting for contractors on Navisworks, ACC tools, and BIM authoring software. Explore and suggest adoption of new digital tools, plugins, or automation scripts to enhance project delivery and model quality. Conduct periodic audits of models and digital deliverables to ensure compliance with client requirements, company standards, and industry regulations. Facilitate communication between design, engineering, and construction teams to resolve conflicts and ensure seamless digital integration across disciplines.</p><p><strong>Desired Candidate Profile</strong></p><p>JOB-SPECIFIC COMPETENCIES Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to comprehend, analyze, and interpret various types of business documents. Ability to effectively respond to inquiries from clients, co-workers, supervisor and/or management. High level of design, construction and operations skills in all related disciplines. Detailed understanding of the design and construction development process and project management concepts. Experience teaching, tutoring, and training professionals in industry processes and technologies. Fully conversant in BIM methods, standards and procedures and have a proven track record in the understanding of EIRs, contributing to BEPs and setting up delivery processes and workflows to meet the clients BIM requirements. Knowledge of various international BIM standards, including but not restricted to ISO19650, openBIM, COBie and related standards and protocols. Advanced knowledge of Autodesk Construction Cloud and Autodesk software such as Revit, Navisworks, Civil3D and AutoCAD. Skilled in dashboards, KPIs, and reporting to monitor project and digital performance.</p><p>EXPERIENCE REQUIRED Proficient in Microsoft Office. Advanced proficiency in a range of 3D computer aided design tools including Autodesk Revit, Navisworks, Civil3D and various Revit add-ins such as Dynamo, Autodesk Interoperability Tools and DiRoots. Proven experience with BIM coordination, digital design and construction and ACC application. Proven experience with ACC in live projects. Exposure to large-scale and multi-disciplinary projects including buildings, landscape and infrastructure.</p><p>QUALIFICATIONS Bachelor s degree in Architecture, Engineering, or a related field. Minimum 8 years of relevant industry experience. Commitment to ongoing advanced training in BIM software, processes, standards, and industry best practices. Membership of international construction institutes (RICS, CIOB, CIAT, or equivalent). Membership of the Project Management Institute (PMI) or equivalent. Autodesk Certified Professional. ISO 19650 BSI Project and Asset Information Practitioner / Professional or equivalent.</p>

<p><b>POSITION SUMMARY </b>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Driver s License</p>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our Purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <h4>Our Shared Values</h4> <ul> <li><strong>Lead the way</strong></li> <li><strong>Serve with integrity</strong></li> <li><strong>Take care of each other</strong></li> <li><strong>Foster inclusion</strong></li> <li><strong>Collaborate for measurable impact</strong></li> </ul> <h4>Role Overview</h4> <p>During your tenure as an Associate, you will be responsible for typing various documents in Arabic and English with specific emphasis on financial reports. Administrative skills will be required from time to time on an ad hoc basis, and you will demonstrate an openness to learn and the ability to accept constructive criticism.</p> <h4>Key Responsibilities</h4> <ul> <li>Typing of documents in various subjects such as: <ul> <li>Audit & Assurance reports</li> <li>Engagement letters and proposals</li> <li>Agreements and contracts</li> <li>Letters of engagement and client correspondence</li> <li>Tax related documents</li> <li>All types of reports and correspondences</li> </ul> </li> <li>Ensuring any office related issues encountered through your role are communicated to the management team</li> <li>Responding to straightforward correspondence through email, written, and telephone communication</li> <li>Assisting with other administrative duties as required</li> </ul> <h4>Leadership Capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track</li> <li>Actively focuses on developing effective communication and relationship-building skills</li> <li>Understands how their daily work contributes to the priorities of the team and the business</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 1 to 4 years of relevant experience in typing</li> <li>Well-developed skills and knowledge of Arabic and English typing</li> <li>A positive attitude to dealing with people including staff, clients, and suppliers at all levels</li> <li>Ability to effectively communicate by telephone, face to face, email, and written, and the ability to work within a team</li> <li>Knowledge and ability to use proficiently standard office computer software, including word-processing, databases, and spreadsheets</li> <li>Ability to use email and internet applications</li> <li>Well-developed organization and time management skills, and the ability to work on own initiative, accurately to tight deadlines, and to prioritize between conflicting demands</li> <li>Ability to engender and maintain trust and confidentiality in the provision of administration support</li> </ul></p><p></p>

<p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Driver s License</p>

<p>Provide procedural guidance to managers and staff. Supervise, guide and train other finance support staff. Manage financial resources through monitoring and controlling assets, reserves, funds, supplies, etc. in accordance with IOM rules and regulations. Provide specialized advice and support to Project Managers (PM) and/or Chief of Missions (CoM)/Head of Office (HoO)/Head of Sub-office (HoSo) on financial and administrative matters. Provide specialized support preparing annual budget submission and revisions including estimating the cost of staff as well as rental and utilities, office equipment and supplies, printing, and other contracts, services or running expenses. Assist in monitoring compliance with financial policies, procedures, rules and regulations. Consolidate data into financial statements and assist in monitoring expenditures to ensure they remain within authorized levels. Provide regular and ad hoc financial information to support informed financial decision making. Assist monitoring that bank reconciliations for IOM accounts are regularly performed and reviewed by designated stakeholders. Manage and prepare the payroll by executing validity checks on monthly payroll results. Ensure that disbursements are made based on proper authorizations and supported by legitimate and sufficient documentation. Provide assistance responding to audit queries and follow up on audit recommendations. Review the status and monitor the proper maintenance of Vendor Accounts in accounting system. Verify vendor claims for accuracy and conformance with IOM finance policies and instructions. Assist in the preparation of budget, accounting, financial, statistical reports and other reports as required. Perform such other relevant duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications and Experience Education Bachelor s degree in Business Administration , Accounting, Finances, or related field with four years of relevant professional experience; or High School diploma with six years of relevant experience. Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook; previous experience in SAP is a distinct advantage; Attention to detail, ability to organize paperwork in a methodical way; Discreet, details and clients-oriented, patient and willingness to learn new things; and, Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage Skills Knowledge of publicly recognized accounting systems (Oracle- WAVE, ATLAS, SAP , etc.), software and procedures are a distinct advantage. High level of computer literacy is required computerized accounting systems. Good knowledge of MS office, specifically EXCEL Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in English is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Successful support for the implementation and delivery of the FMIS project, including: • High-quality business requirements documentation. • Support for solution design and implementation activities. • Coordination with stakeholders and technical teams. • Support for testing, UAT, and training activities. • Delivery of project documentation and reporting. • Support for successful project deployment and stabilization.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operations<br> Expected duration<br>7 months<br> Duties and Responsibilities<br>Specific Outputs/Tasks include but not limited to: · Build and maintain FMIS application modules using ASP.NET/.NET Core and related Microsoft technologies. · Develop and maintain organizational hierarchy, premises management, projects management, dashboards, reporting, and GIS-related modules. · Develop backend services, APIs, and integrations with internal and external systems. · Provide daily technical support and analyze business/system requirements. · Conduct bug fixing, troubleshooting, optimization, and quality assurance activities. · Review code and ensure application security, performance, and compliance with UNRWA standards. · Support deployment, UAT, production releases, and post-go-live stabilization activities. · Prepare technical documentation, deployment guides, and user manuals. · Deliver regular progress updates and backlog tracking reports. · Participate in Agile/Scrum ceremonies and collaborate with project stakeholders throughout the implementation lifecycle.<br> Qualifications/special skills<br>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline. · Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server. · Experience in enterprise application development and implementation. · Experience developing APIs and integrations. · Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies. · Experience with relational databases and SQL Server. · Experience in troubleshooting, debugging, and performance optimization. · Familiarity with deployment environments and DevOps practices is desirable. · Experience with GIS integrations and dashboards is an asset.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The selected candidate will receive a monthly remuneration that is amounting to JOD 996.42 or equivalent in USD for every fully completed month. • The duration of the Contract is 7 months, and the possibility of extension is subject to the availability of funds, continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role reports to the software engineer and works under the overall supervision of the Head Software Development Section &amp; Lead Solution Architecture.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><strong><u>The Team You Will Join</u></strong><br> <br> <p><span>On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you’ll play a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real difference isn’t just a goal - it’s what we do, one conversation at a time.</span></p><br><br> <br> <br><strong><u>The Opportunity</u></strong><br> <br> <p><span>The Metrics, Efficiency &amp; AI Enablement Lead is responsible for driving enterprise performance management, operational excellence, business intelligence, KPI governance, and AI-enabled transformation initiatives across MetLife Jordan. The role serves as a key enabler of data-driven decision making, ensuring that performance metrics, operational insights, governance frameworks, and continuous improvement initiatives support the achievement of business and New Frontier objectives.</span></p><br><br><p><span>This is an exciting opportunity to lead the evolution of how operational performance is measured, managed, and optimized while accelerating the adoption of analytics, automation, and AI across the organization. The successful candidate will work closely with senior leaders to identify opportunities, challenge existing ways of working, and translate data into measurable business outcomes that improve customer experience, efficiency, productivity, and growth.</span></p><br><br> <br> <br><strong><u>Key Responsibilities</u></strong><br> <br> <ul><li><span>Lead enterprise KPI governance, scorecard management, and performance reporting to support business decision-making and operational oversight.</span></li><li><span>Develop executive dashboards, analytics, and actionable insights while driving data quality and reporting standards across the organization.</span></li><li><span>Drive operational excellence, process improvement, automation, and AI enablement initiatives to improve productivity, efficiency, and customer outcomes.</span></li><li><span>Partner with business leaders to identify performance gaps, conduct root cause analyses, and implement sustainable corrective actions.</span></li><li><span>Manage transformation benefit realization, governance activities, and continuous improvement programs to support New Frontier strategic priorities.</span></li></ul><br> <br> <br><strong><u>Required Qualifications</u></strong><br> <br> <ul> <li><span>Bachelor's degree in Industrial Engineering, Business Analytics, Data Science, Information Systems, Statistics, Computer Science, Business Administration, or a related field.</span></li> <li><span>Minimum 5 years of experience in business intelligence, operational excellence, analytics, performance management, process improvement, or transformation roles.</span></li> <li><span>Advanced proficiency in Power BI, Microsoft Excel, data visualization, and business analytics tools with the ability to translate complex data into actionable business insights.</span></li> <li><span>Demonstrated experience leading cross-functional initiatives, influencing stakeholders, and driving measurable business improvements.</span></li> <li><span>Practical experience using AI-powered tools (e.g., Microsoft Copilot or similar AI solutions) to improve productivity, analytics, reporting, or business processes.</span></li> </ul> <br> <br> <br><strong><u>Preferred Qualifications</u></strong><br> <br> <ul><li><span>Experience within the insurance, financial services, consulting, or shared services sectors.</span></li><li><span>Lean Six Sigma Green Belt/Black Belt certification or formal continuous improvement training.</span></li><li><span>Experience in Power Platform, Power Automate, robotic process automation (RPA), or low-code development.</span></li><li><span>Experience establishing KPI governance frameworks, data governance practices, and benefits realization methodologies.</span></li><li><span>Advanced knowledge of AI, automation, predictive analytics, or digital transformation initiatives.</span></li></ul><br> <br><br> </div>