مراقب وثائق - اربد الأردن

<p> <strong>Responsibilities</strong> </p> <ul> <li>Establish, implement, and maintain the organization s corporate document-control system and centralized document repository, ensuring the effective management and accessibility of all corporate documentation.</li> <li>Manage document numbering, version control, approval statuses, distribution, storage, and archiving in accordance with established document-control procedures.</li> <li>Ensure that only approved, updated, and authorized documents are accessible and used across the organization.</li> <li>Maintain accurate document registers, master lists, records, and metadata to ensure proper documentation and traceability.</li> <li>Coordinate the creation, review, approval, revision, and withdrawal of documents with relevant document owners and department representatives.</li> <li>Support the implementation, maintenance, and improvement of electronic document-management systems and digital workflow solutions.</li> <li>Maintain comprehensive records of document revisions, approvals, retention periods, and disposal requirements.</li> <li>Monitor compliance with corporate document-control standards, identify gaps, and recommend corrective actions where necessary.</li> <li>Provide document-control guidance and support to department heads, functional specialists, and employees across different departments.</li> <li>Support internal and external audits and management reviews by ensuring that all required documents and records are properly organised and readily accessible.</li> <li>Ensure the integrity, accuracy, consistency, and confidentiality of controlled corporate information.</li> <li>Identify opportunities to improve document-management processes, workflows, and information-handling practices.</li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree in Information Management, Business Administration, Engineering, Information Technology, or a related field is mandatory.</li> <li>Minimum of 5 years of relevant experience in document control, information management, quality management systems, or a related field.</li> <li>Practical experience with document-control systems, version control, records management, and electronic document repositories.</li> <li>Strong understanding of document-management procedures, approval workflows, document retention, and archiving practices.</li> <li>Proven ability to manage large volumes of controlled documentation while maintaining accuracy, consistency, and traceability.</li> <li>Previous experience in the utilities, engineering, construction, or other regulated sectors is preferred.</li> <li>ISO 9001 certification or professional training in document control and quality management systems is an advantage.</li> <li>Hands-on experience with SharePoint, Electronic Document Management Systems (EDMS), or digital workflow platforms is preferred.</li> <li>Experience supporting internal and external audits and management-system implementation is an advantage.</li> <li>Strong organizational, analytical, and problem-solving skills.</li> <li>Excellent attention to detail, communication, and coordination skills.</li> <li>High level of integrity, accountability, reliability, and commitment to maintaining accurate and organized records.</li> </ul>

<p> <strong>Responsibilities</strong> </p> <ul> <li>Lead the development, implementation, and continuous maintenance of the organization s Corporate Management System, ensuring alignment with corporate objectives and operational requirements.</li> <li>Establish and maintain corporate standards for policies, procedures, Standard Operating Procedures (SOPs), and process documentation.</li> <li>Collaborate with Directors and functional specialists to ensure that organisational processes are properly documented, standardized, and consistently implemented across all departments.</li> <li>Develop and oversee the corporate document-control framework, ensuring proper documentation, version control, ownership, and periodic reviews.</li> <li>Drive quality assurance, process compliance, and continuous improvement initiatives across the organization.</li> <li>Monitor the effectiveness and implementation of management systems, identify operational and procedural gaps, and recommend corrective and preventive actions.</li> <li>Oversee the governance and maintenance of the organization s central document repository, ensuring clear accountability for document ownership and updates.</li> <li>Support internal audits, management reviews, and the implementation and follow-up of agreed improvement actions.</li> <li>Prepare and present quality assurance, process performance, and management-system reports to the CEO and senior management.</li> <li>Develop quality assurance and quality control (QA/QC) capabilities and promote awareness of management-system standards and best practices across the organization.</li> <li>Ensure management systems and quality processes remain aligned with relevant industry standards, regulatory requirements, and organizational objectives.</li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Qualifications</strong></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Postgraduate degree or Master's degree in Quality Management, Engineering, Business Administration, or a related field is mandatory.</li><li style="font-size: 11px;">Minimum of 10 years of relevant experience in quality management, management systems, process improvement, or a related field, including experience leading teams or major organizational initiatives.</li><li style="font-size: 11px;">Strong experience in developing, implementing, and maintaining management systems, process governance, document control, quality assurance, and continuous improvement frameworks.</li><li style="font-size: 11px;">Proven experience in developing and implementing corporate policies, procedures, and SOPs within complex organizations.</li><li style="font-size: 11px;">Previous experience in the utilities sector or other regulated industries is preferred.</li><li style="font-size: 11px;">ISO 9001 Lead Auditor, Lead Implementer, or equivalent professional certification is preferred.</li><li style="font-size: 11px;">Experience in organizational transformation and management-system implementation is an advantage.</li><li style="font-size: 11px;">Additional professional certifications in quality management, process excellence, or project management are preferred.</li><li style="font-size: 11px;">Strong analytical, organizational, problem-solving, and decision-making skills.</li><li style="font-size: 11px;">Excellent leadership, communication, stakeholder-management, and collaboration skills.</li><li style="font-size: 11px;">High level of integrity, accountability, adaptability, and commitment to continuous improvement.</li></ul><br>

<p> <strong>Responsibilities</strong> </p> <ul> <li> Test, evaluate, and document financial and operational controls across business processes. </li> <li> Monitor compliance with internal policies, procedures, and approval authority frameworks. </li> <li> Support the implementation and monitoring of payment, authorization, and control procedures. </li> <li> Track and follow up on remediation plans related to control gaps, audit findings, and compliance issues. </li> <li> Support risk assessment activities and control improvement initiatives. </li> <li> Assist in maintaining process documentation, policies, and compliance records. </li> <li> Coordinate with internal and external auditors and support audit activities when required. </li> <li> Promote a culture of compliance, accountability, and continuous improvement across the organization. </li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li> Bachelor's degree in accounting, Auditing, Finance, or a related field. </li> <li> 4+ years of experience in internal controls, compliance, auditing, risk management, or related functions. </li> <li> Strong experience in controls testing, risk assessment, compliance monitoring, ERP systems, and process documentation. </li> <li> Professional certifications such as CIA (Certified Internal Auditor) or CISA (Certified Information Systems Auditor) are preferred. </li> <li> Experience with ERP control frameworks is preferred. </li> <li> Experience with ICFR (Internal Control over Financial Reporting), SOX compliance, or similar governance frameworks is preferred. </li> </ul> Required Skills <ul> <li>ERP System </li> <li>Risk Management </li> </ul> Preferred Skills <ul> <li>CIA</li> </ul> Job Details <ul> <li> Location Irbid - Jordan </li> <li>Industry Accounting &amp; Finance </li> <li> Job Type Full-Time </li> <li> Degree Bachelor </li> <li>Experience 4+ </li> <li>Nationality Unspecified </li> </ul> Login to Apply

<p> <strong>Responsibilities</strong> </p> <ul> <li>Support the development, standardization, implementation, and continuous improvement of organizational business processes, ensuring alignment with the Corporate Management System and operational objectives.</li> <li>Collaborate with department heads and functional specialists to map, document, review, and standardize business processes across different departments.</li> <li>Develop and maintain process maps, workflows, procedures, Standard Operating Procedures (SOPs), and related quality documentation.</li> <li>Analyze existing business processes to identify gaps, duplication, inefficiencies, and opportunities for improvement.</li> <li>Establish process controls, define roles and responsibilities, identify process interfaces, and develop relevant performance measurement indicators.</li> <li>Monitor process implementation and compliance, identify deviations, and recommend appropriate corrective actions.</li> <li>Conduct root-cause analysis and support the development and implementation of corrective and preventive actions.</li> <li>Coordinate periodic process reviews and documentation updates with process owners and relevant departments.</li> <li>Maintain process architecture and ensure alignment between business processes, procedures, and corporate management requirements.</li> <li>Support internal audits, management reviews, and continuous improvement initiatives.</li> <li>Prepare process performance analyses and quality reports for the QA/QC Lead and senior management.</li> <li>Contribute to organizational transformation initiatives and promote process standardization and operational efficiency.</li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li>Bachelor's degree in Engineering, Quality Management, Business Administration, or a related field is mandatory.</li> <li>Minimum of 5 years of relevant experience in process improvement, quality management, business process management, or a related field.</li> <li>Proven experience in business process mapping, SOP development, root-cause analysis, and continuous improvement methodologies.</li> <li>Strong understanding of process documentation, workflow development, process controls, and performance measurement.</li> <li>Ability to collaborate across multiple departments and translate operational requirements into practical and standardized business processes.</li> <li>Previous experience in the utilities sector or other regulated industries is preferred.</li> <li>ISO 9001, Lean Management, or Six Sigma certification is an advantage.</li> <li>Experience in Business Process Management (BPM) and process-modelling tools or methodologies is preferred.</li> <li>Previous involvement in organizational transformation and process-standardization initiatives is an advantage.</li> <li>Strong analytical, problem-solving, and organizational skills.</li> <li>Excellent communication, collaboration, stakeholder-management, and interpersonal skills.</li> <li>High level of integrity, accountability, adaptability, and commitment to continuous improvement.</li> </ul><br><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree in Engineering, Quality Management, Business Administration, or a related field is mandatory.</li> <li>Minimum of 5 years of relevant experience in process improvement, quality management, business process management, or a related field.</li> <li>Proven experience in business process mapping, SOP development, root-cause analysis, and continuous improvement methodologies.</li> <li>Strong understanding of process documentation, workflow development, process controls, and performance measurement.</li> <li>Ability to collaborate across multiple departments and translate operational requirements into practical and standardized business processes.</li> <li>Previous experience in the utilities sector or other regulated industries is preferred.</li> <li>ISO 9001, Lean Management, or Six Sigma certification is an advantage.</li> <li>Experience in Business Process Management (BPM) and process-modelling tools or methodologies is preferred.</li> <li>Previous involvement in organizational transformation and process-standardization initiatives is an advantage.</li> <li>Strong analytical, problem-solving, and organizational skills.</li> <li>Excellent communication, collaboration, stakeholder-management, and interpersonal skills.</li> <li>High level of integrity, accountability, adaptability, and commitment to continuous improvement.</li> </ul>

<p>As an IT Support Intern, you will gain hands-on exposure to deskside support, end-user computing, IT service management, and infrastructure troubleshooting in a professional technology environment. This internship is designed as a learning opportunity where you will work under supervision, build foundational technical skills, and support IT teams with day-to-day operational activities.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Learn and apply service management fundamentals, including Incident Management, Problem Management, root cause analysis, and ticket analysis for deskside support equipment.</li><li>Assist with troubleshooting local servers, network devices, and voice infrastructure under the guidance of Network and Server teams.</li><li>Support basic troubleshooting activities using tools and commands such as Ping, Tracert, IPConfig, network commands, DNS validation, and Active Directory Group Policy test outputs.</li><li>Gain exposure to hub room and data center structured cabling standards and support basic coordination activities as directed.</li><li>Support end-user computing devices including desktops, laptops, hard phones, Wi-Fi devices, printers, scanners, biometric devices, and video conferencing equipment.</li><li>Assist with hardware support tasks such as basic diagnostics, device checks, and supervised replacement or configuration activities for approved equipment.</li><li>Learn software troubleshooting for Windows 10, Microsoft Office, Outlook, Skype for Business, OneDrive, softphones, antivirus tools, VPN, Wi-Fi configuration, encryption tools, imaging, and firmware updates for deskside devices.</li><li>Support IT teams in documenting issues, observations, and recommended inputs to help evaluate process exceptions.</li><li>Assist with coordination and communication during high-impact or severity incidents, while ensuring real-time updates are shared through appropriate escalation channels.</li><li>Support onboarding activities for new accounts, ramp-up and ramp-down activities, and account movement coordination under supervision.</li><li>Assist with business continuity planning testing and failover readiness by supporting floor checkouts and validation activities.</li><li>Learn site compliance and security practices, including audit readiness related to standards such as COPC and ISO 27001.</li><li>Support IT ticket resolution activities within an ITIL-based framework while learning ticket documentation, prioritization, and closure processes.</li><li>Assist with preparing change request documentation and supporting artifacts as defined by the process.</li><li>Support validation activities such as BitLocker desktop checks, user OU policy validation, and computer OU policy validation.</li><li>Assist with encryption software installation and validation on desktops and laptops to support compliance requirements.</li><li>Contribute to positive IT service experiences by responding professionally, communicating clearly, and supporting operational teams.</li><li>Be open to learning in a 24/7 IT support environment, including rotational shift exposure where legally permitted and aligned to internship requirements.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Currently pursuing or recently completed a Bachelor s degree, diploma, or equivalent program in Computer Science, Information Technology, or a related field.</p><p>0 6 months of exposure to desktop/laptop hardware and software support in a Windows-based PC/LAN environment, or equivalent academic/project experience.</p><p>Foundational knowledge of desktops, laptops, Windows operating systems, basic networking, and common enterprise applications.</p><p>Exposure to tools or concepts such as Citrix client, Microsoft Office, Outlook, VPN, antivirus, imaging, and printer/scanner troubleshooting is helpful.</p><p>Interest in IT service management, Incident Management, Problem Management, and customer-focused technical support.</p><p>Strong willingness to learn, ask questions, document findings, and follow defined processes.</p><p>Good communication, teamwork, attention to detail, and problem-solving skills.</p><p>Ability to work under supervision and follow security, compliance, and confidentiality requirements.</p><p>MCSE or similar certification is preferred but not required.</p>