وظائف تقنية المعلومات في الأردن
١٥٥٥ وظائف شاغرة
احفظ واضبط تنبيهًا للوظائف المشابهةإدارة التنبيهات
<p>مهندس برمجيات أول – Flutter وFirebase وGo</p><p>الموقع: عمّان، الأردن – من مقر الشركة<br>نوع الدوام: دوام كامل</p><p>نبذة عن الشركة:</p><p>نحن شركة أمريكية تعمل في مجال شراء وإعادة تدوير السيارات في منطقة شيكاغو، ولدينا فريق عمليات مكوّن من 10 موظفين في الأردن.</p><p>تعتمد جميع عملياتنا اليومية على أنظمة نقوم بتطويرها داخليًا، وتشمل إدارة الديسباتش، وأسطول شاحنات سحب السيارات، واستلام المركبات، ومخزون قطع الغيار، وإدارة الموظفين والرواتب.</p><p>نبحث عن مهندس برمجيات أول للانضمام إلى فريقنا الهندسي والمساهمة في تطوير وإدارة منصة تشغيلية حقيقية يستخدمها يوميًا السائقون وموظفو الديسباتش وموظفو ساحات السيارات.</p><p>المهام والمسؤوليات:</p><ul><li>تطوير وصيانة تطبيقات Flutter للويب وAndroid وiOS.</li><li>تطوير وإدارة خدمات Firebase، بما يشمل Firestore وAuthentication وCloud Functions وFCM.</li><li>تطوير وصيانة واجهات API باستخدام Go وقاعدة بيانات PostgreSQL.</li><li>تنفيذ الميزات كاملة من تحليل المتطلبات وحتى الاختبار والنشر والتحقق من عملها في بيئة الإنتاج.</li><li>تشخيص المشكلات التشغيلية وإصلاح الأعطال التي تؤثر في المستخدمين والموظفين بسرعة.</li><li>كتابة كود منظم وقابل للصيانة، مع اختبارات ومراجعات واضحة.</li><li>إعداد Merge Requests صغيرة ومنظمة ومرتبطة بتذاكر العمل.</li><li>إدارة عمليات البناء والنشر من خلال GitLab CI وCodemagic وTestFlight وShorebird.</li><li>تطبيق أفضل ممارسات حماية البيانات وأمان الأنظمة.</li><li>مراقبة أداء التطبيق والخدمات بعد النشر والتحقق من نجاح الإصدارات الجديدة.</li><li>التعاون المباشر مع الإدارة وفريق العمليات لفهم المشكلات وتحويلها إلى حلول برمجية عملية.</li></ul><p>المتطلبات الأساسية:</p><ul><li>خبرة قوية وعملية في Flutter وDart لتطبيقات الهواتف والويب.</li><li>خبرة متقدمة في Firebase، خصوصًا Firestore وAuth وCloud Functions وFCM.</li><li>خبرة في تطوير الأنظمة الخلفية باستخدام Go، أو خبرة قوية في Node.js مع الاستعداد للعمل باستخدام Go.</li><li>خبرة جيدة في PostgreSQL وSQL وتصميم قواعد البيانات.</li><li>خبرة في REST APIs والتكامل مع الأنظمة الخارجية.</li><li>فهم جيد لأنظمة Git وGitLab وعمليات CI/CD.</li><li>خبرة في نشر تطبيقات Android وiOS وإدارة الإصدارات.</li><li>القدرة على التعامل المسؤول والآمن مع أنظمة وبيانات الإنتاج.</li><li>القدرة على العمل باستقلالية وتحمل مسؤولية المهام من البداية إلى النهاية.</li><li>مستوى جيد في اللغة الإنجليزية كتابةً، خصوصًا في التذاكر والتوثيق الفني.</li><li>خبرة عملية مثبتة في إطلاق تطبيقات أو أنظمة حقيقية مستخدمة في بيئة الإنتاج.</li></ul><p>تُعد ميزة إضافية:</p><ul><li>خبرة في Shorebird والتحديثات المباشرة لتطبيقات Flutter.</li><li>خبرة في Codemagic وTestFlight وGoogle Play Console.</li><li>خبرة في Docker أو Google Cloud Platform.</li><li>خبرة في أنظمة الخرائط، والإشعارات، وتتبع المواقع، أو إدارة أساطيل المركبات.</li><li>خبرة في الأنظمة التشغيلية أو اللوجستية أو تطبيقات الشركات الداخلية.</li></ul><p>طبيعة العمل:</p><p>هذه وظيفة تنفيذ وتطوير فعلية وليست وظيفة تعتمد على الاجتماعات. نبحث عن شخص قادر على استلام الميزة، تطويرها، اختبارها، نشرها، ثم التأكد من عملها بصورة صحيحة في بيئة الإنتاج.</p><p>الدوام من مقر الشركة في عمّان، مع ضرورة وجود تداخل جزئي في ساعات العمل مع فريق الإدارة في التوقيت المركزي الأمريكي. سيتم توضيح ساعات الدوام أثناء المقابلة.</p><p>الراتب والمزايا:</p><ul><li>راتب تنافسي يُحدد وفقًا للخبرة العملية ومستوى المرشح.</li><li>إمكانية الدفع بالدينار الأردني أو ما يعادله بالدولار الأمريكي.</li><li>العمل على منتج حقيقي ومستقر يُستخدم يوميًا.</li><li>صلاحيات ومسؤوليات واضحة وفرصة للتأثير المباشر في المنتج.</li><li>بيئة عمل تعتمد على الثقة، والإنجاز، ووضوح النتائج.</li></ul><p>طريقة التقديم:</p><p>يرجى إرسال السيره الذاتيه تتضمن التالي:</p><ol><li>رسالة قصيرة تشرح أهم نظام أو تطبيق حقيقي قمت بتطويره وإطلاقه.</li><li>توضيح مسؤوليتك الشخصية في المشروع والتقنيات التي استخدمتها.</li><li>الراتب المتوقع والمدة اللازمة للالتحاق بالعمل.</li></ol><p>المشاريع الحقيقية والكود الفعلي أهم لدينا من الشهادات</p><p>Senior Software Engineer – Flutter, Firebase & Go</p><p>Location: Amman, Jordan — On-site<br>Employment Type: Full-time</p><p>About Us</p><p>We are a US-based automotive purchasing and recycling company serving the Chicago area, with a 10-person operations team in Jordan.</p><p>Our daily operation runs on software we build internally, including dispatch, tow-fleet management, vehicle intake, parts inventory, employee management, and payroll.</p><p>We are hiring a Senior Software Engineer to join our engineering team in Amman and help develop, maintain, and improve a live production platform used every day by drivers, dispatchers, and yard staff.</p><p>What You’ll Work On</p><p>Our technology stack includes:</p><ul><li>Flutter applications for web, Android, and iOS</li><li>Firebase, including Firestore, Authentication, Cloud Functions, and FCM</li><li>Go-based APIs with PostgreSQL</li><li>GitLab CI and Codemagic</li><li>TestFlight and Google Play release workflows</li><li>Shorebird over-the-air updates</li><li>Third-party APIs, maps, notifications, and operational integrations</li></ul><p>Your Responsibilities</p><ul><li>Build and maintain Flutter applications across mobile and web.</li><li>Develop and maintain Firebase services, Cloud Functions, and Firestore data flows.</li><li>Build and support backend APIs using Go and PostgreSQL.</li><li>Own features end-to-end: understand the requirement, write the code and tests, submit the merge request, deploy the release, and verify it in production.</li><li>Investigate and fix operational issues affecting real users and employees.</li><li>Create small, clean merge requests linked to clear tickets.</li><li>Write accurate technical notes, deployment summaries, and changelogs.</li><li>Maintain and improve CI/CD and mobile release pipelines.</li><li>Monitor releases and verify application behavior after deployment.</li><li>Apply strong security and data-handling practices when working with production systems.</li><li>Work directly with management and operations staff to turn real business problems into reliable software solutions.</li></ul><p>What We’re Looking For</p><ul><li>Strong production experience with Flutter and Dart across mobile and web.</li><li>Advanced practical experience with Firebase, particularly Firestore, Authentication, Cloud Functions, and FCM.</li><li>Backend development experience with Go, or strong Node.js experience with the ability to work effectively in Go.</li><li>Solid knowledge of PostgreSQL, SQL, database design, and REST APIs.</li><li>Experience with Git, GitLab, code review, and CI/CD pipelines.</li><li>Experience releasing and maintaining Android and iOS applications.</li><li>A strong understanding of production security and responsible data handling.</li><li>The ability to work independently and take full ownership of deliverables.</li><li>Written English sufficient for tickets, merge requests, and technical documentation.</li><li>A proven record of shipping and supporting real production software.</li></ul><p>Nice to Have</p><ul><li>Experience with Shorebird and Flutter over-the-air updates.</li><li>Experience with Codemagic, TestFlight, and Google Play Console.</li><li>Experience with Docker or Google Cloud Platform.</li><li>Experience with maps, location tracking, notifications, fleet management, or logistics systems.</li><li>Experience building internal operational or enterprise applications.</li></ul><p>How We Work</p><p>This is a hands-on software delivery role, not a meeting-heavy position. You will be expected to take responsibility for your work from implementation through production verification.</p><p>The position is based at our office in Amman, Jordan. Some overlap with US Central Time will be required. Exact working hours will be discussed during the interview.</p><p>Compensation</p><ul><li>Competitive salary based on demonstrated experience and technical ability.</li><li>Payment in JOD or the USD equivalent.</li><li>The opportunity to work on a stable, real-world production product used daily.</li><li>Clear ownership, visible output, and direct influence over the product.</li></ul><p>How to Apply</p><p>Please send the following </p><ol><li>Your CV.</li><li>Your GitHub or GitLab profile.</li><li>A short note describing the most meaningful production system or application you have shipped.</li><li>A clear explanation of your personal contribution and the technologies you used.</li><li>Your expected salary and availability to start.</li></ol><p>Real production work and repositories matter more to us than certificates.</p><p> </p>
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<span><br>ملخص المنصب<br>تخطيط وتنسيق عمليات تركيب المعدات المتعلقة بتقنية المعلومات، والتنقلات، والإضافات، والتغييرات، وتحسينات النظام لتحسين الاعتمادية/الأداء. إدخال الأوامر وتفعيل الضوابط على أجهزة الكمبيوتر والمعدات الطرفية. حل المشكلات غير الروتينية المتعلقة بالأجهزة، والبرمجيات، أو وصول guest room إلى الإنترنت. تحليل، وتوصية، وتنفيذ تحسينات الإجراءات. الحفاظ على جرد أجهزة التكنولوجيا. الحفاظ على نظم PBX/المفاتيح الهاتفية والأجهزة المرتبطة. التأكد من إبقاء غرف الحاسوب والهاتف مغلقة في جميع الأوقات وتقييد الوصول باستخدام نظام مفتاح مستعلم. <br>اتباع جميع سياسات وإجراءات الشركة؛ الإبلاغ عن الحوادث والإصابات وظروف العمل غير الآمنة للمدير؛ إكمال تدريبات السلامة وشهاداتها. التأكد من أن المظهر الموحد والشخصي نظيف ومهني؛ الحفاظ على سرية المعلومات المملوكة؛ حماية أصول الشركة. الترحيب بالضيوف والاعتراف بهم وفقًا لمعايير الشركة؛ توقع وتلبية احتياجات خدمة الضيوف. التحدث مع الآخرين بلغة واضحة ومهنية؛ الرد على الهواتف باستخدام آداب مناسبة. التأكد من امتثال الموظفين لمعايير/سياسات الشركة والأنظمة الخارجية؛ العمل كنموذج أو Mentor لتركز القسم. تطوير والحفاظ على علاقات عمل إيجابية مع الآخرين؛ دعم الفريق لتحقيق أهداف مشتركة؛ الاستماع والرد بشكل مناسب على مخاوف الموظفين. التأكد من الالتزام بتوقعات ومعايير الجودة؛ تحديد وتوصية بطرق جديدة لزيادة كفاءة المؤسسة، الإنتاجية، الجودة، السلامة، و/أو تقليل التكاليف. قراءة والتحقق البصري من المعلومات. فحص الأدوات، والمعدات، أو الآلات بصريًا. نقل، رفع، حمل، دفع، سحب وتوضيع أشياء لا يتجاوز وزنها 10 أرطال بدون مساعدة. إدخال وتحديد معلومات باستخدام الحواسيب و/أو أنظمة نقاط البيع (POS). أداء بقية المهام الوظيفية المعقولة حسب طلب المشرفين.<br>المؤهلات المفضلة<br>التعليم: ليس هناك دبلوم مدرسة ثانوية أو ما يعادلها.<br>الخبرة العملية المرتبطة: لا يقل عن سنة خبرة ذات صلة.<br>الخبرة الإشرافية: لا توجد خبرة إشرافية.<br>الإجازة أو الشهادة: لا شيء<br>في Marriott International، نلتزم بأن نكون صاحب عمل يوفر فرص متكافئة، مرحّبين بجميع الناس وممنوحين فرص. نحن نشجّع بيئة تُقدَّر وتُحتفى بخلفيات موظفينا الفريدة. أقوى نقاط قوتنا تكمن في المزيج الغني من الثقافة، والمواهب، والتجارب لدى موظفينا. نحن ملتزمون بعدم التمييز على أي أساس محمي، بما في ذلك الإعاقة، حالة المحارب، أو أي أساس آخر محمي بموجب القانون المعمول به.<br>عند انضمامك لعائلة Sheraton، تصبح عضوًا في مجتمعها العالمي. لقد كنا مكانًا للتجمع والتواصل منذ 1937. في Sheraton، يخلق المتعاونون شعورًا بالانتماء في أكثر من 400 مجتمع حول العالم. نحن ندعو، ونرحب، ونربط الضيوف من خلال تجارب جذابة وخدمة مدروسة. إذا كنت لاعب فريق متحمس لتقديم تجربة ضيوف ذات معنى، فنحن نشجعك على استكشاف فرصتك الوظيفية التالية مع Sheraton. انضم إلينا في مهمتنا لكي نكون ’مكان تجمع العالم’. بانضمامك إلى Sheraton Hotels & Resorts، تنضم إلى مجموعة علامات تجارية مع Marriott International. كن حيث يمكنك أن تبذل أفضل ما لديك، ابدأ هدفك، انتمِ إلى فريق عالمي رائع، وتحوّل إلى أفضل نسخة منك.</span> </div>
<h2 class=\"h5\">وصف الوظيفة</h2>
<div class=\"t-break\" data-jb-field=\"description\">
<span></span><p><span><span><span>أمان المدرسة عمان هي إحدى أفضل المدارس الدولية في الأردن والعالم، وتُوجت كمدرسة IB عالمية في عام 2006. إنها مدرسة IB نهارية خاصة من الروضة حتى الصف 12، تُدرّس من العمر 3 إلى 19 عامًا باللغتين الإنجليزية والعربية. تقع المدرسة في قلب عمان الغربية في حي الخلدة الشهير.</span></span></span></p><br>
الوصف الوظيفي
<br><strong>المتطلبات:</strong><br>
<ul>
<li>درجة البكالوريوس في تكنولوجيا المعلومات أو مجال ذي صلة.</li>
<li>يفضّل وجود خبرة سابقة في دعم تكنولوجيا المعلومات ولكنها ليست ضرورية.</li>
<li>معرفة أساسية بنظام ويندوز، ومايكروسوفت 365، والشبكات.</li>
<li>مهارات تواصل جيدة واستعداد للتعلم.</li>
</ul><br><br>مسؤوليات الوظيفة
<br><br>المهارات/القدرات المطلوبة
<br><strong>المسؤوليات الرئيسية:</strong><br>
<ul>
<li>تقديم دعم تكنولوجيا المعلومات اليومي للموظفين.</li>
<li>تثبيت وتكوين ألواح ذكية، أجهزة كمبيوتر، طابعات، ومعدات تكنولوجيا المعلومات الأخرى.</li>
<li>المساعدة في دعم حسابات Microsoft 365 والمستخدمين.</li>
<li>استكشاف وإصلاح أجهزة وبرامج ومشاكل الشبكة الأساسية.</li>
<li>الاحتفاظ بجرد وتوثيق تكنولوجيا المعلومات.</li>
<li>دعم تكنولوجيا الصفوف والمكاتب حسب الحاجة.</li>
</ul>
<p>من المتوقع أن تكون سماتك مستمدة من قيم <strong>AA</strong> القيم:</p><br>
<ul>
<li>الإبداع والابتكار</li>
<li>النزاهة</li>
<li>الرفاهية</li>
<li>التعاون</li>
<li>الاحترام والانضباط</li>
<li>التفوّق التعليمي</li>
</ul> <p>إذا اخترت التقدم لهذه الوظيفة، يرجى العلم أن هناك عدة <strong>معالم</strong> ستحتاج إلى إكمالها، بما في ذلك على سبيل المثال لا الحصر:</p><br> <ul>
<li>التقييمات الكتابية</li>
<li>التقييمات الموضوعية (عند الحاجة)</li>
<li>فصول تجريبية (للكلية)</li>
<li>عدة مقابلات</li>
</ul>
<br><br><br><p><span><span><span>في Nord Anglia Education نلتزم بتوفير بيئة آمنة وسعيدة لجميع الأطفال والشباب ليزدهروا ويتعلموا. نحن ملتزمون بحماية ورعاية جميع تلاميذنا حيث نحتضن جميع الأعراق والقدرات والأديان والجنس والثقافات.<br>
جميع أصحاب المناصب في نشاط مُنظم (الذين لهم اتصال غير مُراقَب بانتظام مع الأطفال) يخضعون لإجراءات تدقيق وطنية ودولية مناسبة بما في ذلك فحوصات سجل جنائي مرضية من بلد الإقامة/ الميلاد لديك وأي بلد إقامة خلال آخر 10 سنوات.<br>
نرحّب بطلبات من أشخاص مؤهلين من خلفيات متنوعة جميعها<br>
يرجى الملاحظة أنه سيتم التواصل مع فقط المرشحين المختارين.</span></span></span></p><br>
</div>
</span></i></b></span></span></p>
<p align="center" style="text-align: center; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; color: black; background: white;">شركة بناء رائدة في عمّان تسعى لتوظيف التالي:<span style="font-size: 16pt; line-height: 150%; color: black;"></span></span></p>
<p align="center" style="text-align: center; line-height: 150%;"><b><span style="font-size: 16pt; line-height: 150%; color: black; background: white;">دعم فني لتقنية المعلومات أو مهندس (IT)</span></b><span style="font-size: 16pt; line-height: 150%; color: black;"></span></p>
<ul>
<li><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; background: white;">درجة البكالوريوس في علوم الحاسوب أو في مجال ذات صلة بتقنية المعلومات<span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></li>
<li><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; background: white;">من 1 إلى 3 سنوات من الخبرة</span></li>
<li><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; background: white;">تطوير ونشر البرمجيات/النظام</span></li>
<li><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; background: white;">مهارات ممتازة في حل مشاكل الشبكات</span></li>
</ul>
<p align="center" style="text-align: center; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%;">يرجى إرسال سيرتك الذاتية:</span></p>
<p align="center" style="text-align: center; line-height: 150%;"><b><span style="font-size: 16pt; line-height: 150%;"><a href="mailto:hrvacancy9@gmail.com">hrvacancy9@gmail.com</a></span></b></p>
<h2 class="h5">Job description</h2>
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<span>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities.<br> The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.<br> Key Responsibilities Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.<br> Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.<br> Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.<br> Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.<br> Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.<br> Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.<br> Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.<br> Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.<br> Support investment planning and portfolio decision-making through business case analysis and value assessments.<br> Identify and implement continuous improvements to demand management processes, tools, and governance.<br> Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.<br> Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.<br> Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role.<br> Strong understanding of IT governance, project portfolio management, and demand management best practices.<br> Experience facilitating stakeholder workshops and prioritization sessions.<br> Excellent analytical, communication, and stakeholder management skills.<br> Familiarity with Agile, Waterfall, or hybrid delivery methodologies.<br> Experience with demand management, PPM, or ITSM platforms is an advantage.<br></span> </div>
الغرض الوظيفي<p></p> <div> <p>المهندس ما قبل البيع الأول أنظمة بنية تحتية IT مسؤول عن الحلول الفنية من البداية إلى النهاية عبر الحوسبة المؤسسية والتخزين والبنية التحتية المدمجة للغاية (HCI)، الافتراضية، النسخ الاحتياطي، التعافي من الكوارث، ودمج السحابة الهجينة.</p></div>
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<ul><li><b>Job Title: Help Desk Specialist</b></li><li><b>Hours: Monday to Friday 4pm-1am</b></li><li><b>Location: Amman</b></li><li><b>Travel: None</b></li></ul><p><br></p><p><b>Job Description</b></p><p>Our organization is a fast growing professional services firm that manages Information Technology (IT) for our clients. Our clients are small and medium businesses that usually range between 10 to 100 employees located in the United States. Our firm acts as the IT department for our clients. </p><p>In thise role, you will remotely manage and monitor client networks and systems. As a Help Desk Specialist, you are responsible for handling support requests across core IT systems, including Microsoft 365 and other cloud-based services, as well as workstations, servers, printers, networks, and vendor-specific hardware and software.</p><p>Typical hours are Monday through Friday from 4pm to 1am local time ranging from 40 to 48 hours per week and available for emergencies. Candidates should possess strong problem-solving, analytical and communications skills in addition to in-depth technical knowledge of systems hardware and software.</p><p><br></p><p><b>Job Summary</b></p><p>The Help Desk Specialist provides support for service requests across core IT systems for a select group of clients, including cloud-based services such as Microsoft 365, as well as workstations, servers, printers, networks, and vendor-specific hardware and software.</p><p><br></p><p><b>5 ways we're going to invest in you</b></p><ul><li><b>You’ll be paid very well</b>: We know that’s an important concern with any new job. We pay at the top of the scale because it's the only way to get the best people.</li><li><b>You’ll get a career, not a job</b>: Regardless of where you are in your career path, we sincerely want you to be successful for the long-term. We will align this position with your long-term career goals to fast track you on your chosen career path. You’ll get lots of training, professional development, and support from our team.</li><li><b>You’ll maintain a great work/life balance:</b> We love our work, but we love our families more. So we get our work done to the highest standard, then go home. The better the quality of our work, the fewer emergencies stop us going home.</li><li><b>You’ll be welcomed into a team of high performers, just like you:</b> It’s important to belong to a team that fits your personality. It makes the work more rewarding and fun. We are a group of high achievers that are focused on creating a world class customer experience in the most positive and upbeat environment possible.</li><li><b>You’ll do work that matters:</b> We provide mission critical IT services for our customers so they can achieve their business goals. At the end of the day, we do what we do to help people and make the world a better place. We get involved in our community through volunteering and other fun projects.</li></ul><p><br></p><p><b>Typical Duties</b></p><ul><li>IT Support relating to technical issues involving Microsoft’s core business applications and operating systems</li><li>Support of disaster recovery solutions</li><li>Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security</li><li>Basic remote access solution implementation and support</li><li>Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets</li><li>System documentation maintenance and review</li><li>Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages </li></ul><p><br></p><p><b>Responsibilities</b></p><ul><li>Improve customer service, perception and satisfaction</li><li>Fast turnaround of customer requests</li><li>Ability to work in a team and communicate effectively</li><li>Work with the Service Team Coordinator to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently</li><li>Escalate service requests if needed</li><li>Responsible for entering time as it occurs</li><li>Understand company processes by completing assigned training materials and blueprints</li><li>Enter all work as service tickets</li><li>Provide backup for other Help Desk Specialists</li><li>On call for after-hours service when required</li><li>Update job knowledge by participating in education opportunities and reading professional publications</li><li>Protect organization’s value by keeping information confidential</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Technical Skills</b></p><ul><li>Advanced understanding of operating systems, business applications, printing systems and network systems</li><li>Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care</li><li>Diagnosis skills of technical issues</li><li>Ability to multi-task and adapt to changes quickly</li><li>Technical awareness: ability to match resources to technical issues appropriately</li><li>Service awareness of all organization’s key IT services for which support is being provided</li><li>Understanding of support tools, techniques, and how technology is used to provide IT services</li><li>Typing skills to ensure quick and accurate entry of service request details</li><li>Self-motivated with the ability to work in a fast moving environment</li><li>Servers - Microsoft Windows Server</li><li>Workstations - Windows desktop OS</li><li>Strong working knowledge of LAN/WAN technology including TCP/IP</li></ul><p><br></p><p><b>Education & Experience</b></p><ul><li>BS/BA or equivalent experience and training required </li><li>Actively pursuing advanced technical certifications such as MCSE, CCNA, etc…</li><li>Excellent command of the English language (written and verbal)</li></ul></div>
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<ul><li><b>Job Title: Help Desk Specialist</b></li><li><b>Hours: Monday to Friday 4pm-1am</b></li><li><b>Location: Amman</b></li><li><b>Travel: None</b></li></ul><p><br></p><p><b>Job Description</b></p><p>Our organization is a fast growing professional services firm that manages Information Technology (IT) for our clients. Our clients are small and medium businesses that usually range between 10 to 100 employees located in the United States. Our firm acts as the IT department for our clients. </p><p>In thise role, you will remotely manage and monitor client networks and systems. As a Help Desk Specialist, you are responsible for handling support requests across core IT systems, including Microsoft 365 and other cloud-based services, as well as workstations, servers, printers, networks, and vendor-specific hardware and software.</p><p>Typical hours are Monday through Friday from 4pm to 1am local time ranging from 40 to 48 hours per week and available for emergencies. Candidates should possess strong problem-solving, analytical and communications skills in addition to in-depth technical knowledge of systems hardware and software.</p><p><br></p><p><b>Job Summary</b></p><p>The Help Desk Specialist provides support for service requests across core IT systems for a select group of clients, including cloud-based services such as Microsoft 365, as well as workstations, servers, printers, networks, and vendor-specific hardware and software.</p><p><br></p><p><b>5 ways we're going to invest in you</b></p><ul><li><b>You’ll be paid very well</b>: We know that’s an important concern with any new job. We pay at the top of the scale because it's the only way to get the best people.</li><li><b>You’ll get a career, not a job</b>: Regardless of where you are in your career path, we sincerely want you to be successful for the long-term. We will align this position with your long-term career goals to fast track you on your chosen career path. You’ll get lots of training, professional development, and support from our team.</li><li><b>You’ll maintain a great work/life balance:</b> We love our work, but we love our families more. So we get our work done to the highest standard, then go home. The better the quality of our work, the fewer emergencies stop us going home.</li><li><b>You’ll be welcomed into a team of high performers, just like you:</b> It’s important to belong to a team that fits your personality. It makes the work more rewarding and fun. We are a group of high achievers that are focused on creating a world class customer experience in the most positive and upbeat environment possible.</li><li><b>You’ll do work that matters:</b> We provide mission critical IT services for our customers so they can achieve their business goals. At the end of the day, we do what we do to help people and make the world a better place. We get involved in our community through volunteering and other fun projects.</li></ul><p><br></p><p><b>Typical Duties</b></p><ul><li>IT Support relating to technical issues involving Microsoft’s core business applications and operating systems</li><li>Support of disaster recovery solutions</li><li>Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security</li><li>Basic remote access solution implementation and support</li><li>Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets</li><li>System documentation maintenance and review</li><li>Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages </li></ul><p><br></p><p><b>Responsibilities</b></p><ul><li>Improve customer service, perception and satisfaction</li><li>Fast turnaround of customer requests</li><li>Ability to work in a team and communicate effectively</li><li>Work with the Service Team Coordinator to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently</li><li>Escalate service requests if needed</li><li>Responsible for entering time as it occurs</li><li>Understand company processes by completing assigned training materials and blueprints</li><li>Enter all work as service tickets</li><li>Provide backup for other Help Desk Specialists</li><li>On call for after-hours service when required</li><li>Update job knowledge by participating in education opportunities and reading professional publications</li><li>Protect organization’s value by keeping information confidential</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Technical Skills</b></p><ul><li>Advanced understanding of operating systems, business applications, printing systems and network systems</li><li>Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care</li><li>Diagnosis skills of technical issues</li><li>Ability to multi-task and adapt to changes quickly</li><li>Technical awareness: ability to match resources to technical issues appropriately</li><li>Service awareness of all organization’s key IT services for which support is being provided</li><li>Understanding of support tools, techniques, and how technology is used to provide IT services</li><li>Typing skills to ensure quick and accurate entry of service request details</li><li>Self-motivated with the ability to work in a fast moving environment</li><li>Servers - Microsoft Windows Server</li><li>Workstations - Windows desktop OS</li><li>Strong working knowledge of LAN/WAN technology including TCP/IP</li></ul><p><br></p><p><b>Education & Experience</b></p><ul><li>BS/BA or equivalent experience and training required </li><li>Actively pursuing advanced technical certifications such as MCSE, CCNA, etc…</li><li>Excellent command of the English language (written and verbal)</li></ul></div>
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<br><p>Job Title:</p><br><br>Technical I, IT Operations<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter future<p>The Technical I, IT Operations role provides end user support across Concentrix’s desktop, network, telephony, and application environments. In this hands-on position, you will maintain, analyze, troubleshoot, repair, replace, and upgrade computer systems, hardware, software, and peripherals while serving as an escalation point to help ensure tickets and incidents are resolved within defined SLAs. This role is ideal for a detail-oriented IT professional with strong communication skills, technical troubleshooting capability, and the flexibility to support a 24/7 operations environment.<br> </p><br><br>Responsibilities<ul><li>Provide end user support across desktops, laptops, hard phones, Wi-Fi devices, applications, and related hardware and software environments.</li><li>Apply service management fundamentals, including Problem Management, Incident Management, Root Cause Analysis, and ticket analysis for deskside equipment and support issues.</li><li>Troubleshoot local servers and network devices in partnership with Network and Server teams through remote support channels.</li><li>Use intermediate knowledge of network, server, and voice infrastructure to support effective troubleshooting and issue resolution.</li><li>Perform technical analysis using tools and commands such as Ping, Tracert, AD Group Policy outputs, DNS troubleshooting, net commands, IP configuration, and related diagnostics.</li><li>Maintain hub room and data center structured cabling, supporting a reliable and compliant IT infrastructure environment.</li><li>Troubleshoot, repair, replace, and upgrade hardware components including motherboards, SMPS, RAM, laptop LCD screens, laptop keyboards, Avaya hard phone configurations, and video conferencing equipment.</li><li>Support software troubleshooting, including Windows 10, MS Office 2013 and above, Outlook configuration, Skype for Business, OneDrive, softphones, antivirus, printers, scanners, biometric devices, data encryption, VPN, Wi-Fi configuration, video conferencing, and HDD imaging/ghosting.</li><li>Perform firmware updates for deskside equipment, including Cisco and Avaya phones.</li><li>Evaluate technical scenarios and recommend inputs to support decision-making on process exceptions.</li><li>Coordinate troubleshooting for high-impact and Severity 1/2 issues, including communicating real-time updates to the BRC team.</li><li>Support IT operations, end-to-end IT service delivery, and shift management activities.</li><li>Assist with onboarding new accounts, ramp-ups, ramp-downs, and account movements.</li><li>Manage BCP testing and failover activities by completing and/or coordinating floor checkouts.</li><li>Help ensure site compliance and security by maintaining systems in alignment with COPC, ISO 27001, and contract compliance requirements.</li><li>Resolve IT tickets using an ITIL-based framework while supporting audits and maintaining compliance standards.</li><li>Raise change requests with required supporting artifacts as defined by process.</li><li>Perform BitLocker desktop validation, OU Users Policy validation, and Computer OU Policy validation.</li><li>Install encryption software on desktops and laptops to help ensure compliance.</li><li>Support high IT VOC scores by delivering responsive, high-quality support to operations teams.</li><li>Work rotational shifts, including predominant night shifts, in a 24/7 environment.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul>Qualifications<ul><li>4.5+ years of experience supporting desktop and laptop hardware and software in a Windows-based PC/LAN environment or equivalent.</li><li>Bachelor’s degree or diploma in Computer Science required.</li><li>MCSE or similar certifications preferred.</li><li>Hands-on experience supporting desktops, laptops, Citrix client, Windows software, and hardware.</li><li>Experience troubleshooting MS Office 2010 and above.</li><li>Proven experience in problem management, incident management, customer/client management, change management, root cause analysis, and ticket analysis.</li><li>Strong team management, team motivation, and development skills.</li><li>Prior experience troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones, and Wi-Fi devices.</li><li>Demonstrable experience in ticket resolution using Remedy and an ITIL-based framework.</li><li>Experience maintaining systems compliance and audits aligned with COPC, ISO 27001, and contract compliance standards.</li><li>Flexibility to work overtime as needed.</li></ul><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br>Arabic (Required), English (Required)<br><p>Time Type:</p><br><br>Full time<br> </div>
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<span>Job Purpose To execute the Group’s IT operations, including the deployment, activation, configuration, and administration of software programs and operating systems, mainframe systems, storage units, main memory, personal computers, backup systems, disaster recovery/alternate sites, and other related operating systems are properly installed, configured, and deployed on the Bank’s main systems, and that users are appropriately configured and granted access in proper and uninterrupted operation of operating systems, main systems, storage units, main memory, personal computers, backup systems, disaster recovery/alternate sites, and other related infrastructure upgrades to operating systems, main systems, storage units, main memory, personal computers, backup systems, disaster recovery/alternate sites, and other related infrastructure, and ensure that appropriate data and information security and protection measures are implemented and perform the necessary modifications and enhancements to improve operational efficiency.<br> All issues and observations shall be technologies used by the Bank, as well as to troubleshoot and resolve any related issues in order to meet business requirements.<br> Responsibilities Ensure that operating systems are properly installed, configured, and deployed on the Bank’s main systems, and that users are appropriately configured and granted access in accordance with their job requirements and applicable instructions.<br> Monitor the performance of the operating systems in use and ensure that they operate optimally and efficiently to meet business requirements.<br> Ensure the proper and uninterrupted operation of operating systems, main systems, storage units, main memory, personal computers, backup systems, disaster recovery/alternate sites, and other related infrastructure, ensuring that all system users can access and utilize the systems without failures, interruptions, or delays.<br> Follow up on updates and upgrades to operating systems, main systems, storage units, main memory, personal computers, backup systems, disaster recovery/alternate sites, and other related infrastructure, and ensure that appropriate data and information security and protection measures are implemented across these systems and users’ devices.<br> Test and validate new and modified systems used by the Bank, ensuring their effectiveness and assessing the extent to which they meet business and user requirements.<br> Provide technical support for operating systems, main systems, storage units, main memory, personal computers, backup systems, disaster recovery/alternate sites, and other related infrastructure, and perform the necessary modifications and enhancements to improve operational efficiency.<br> All issues and observations shall be tracked and managed through the designated issue-management system (Jira).<br> Serve as a primary or alternate member of the Business Continuity Plan and officially designated emergency response teams, carrying out all duties assigned under the plan in order to minimize the impact of crises and restore operations as quickly as possible.<br> Bachelor’s degree in Computer Engineering, Software Engineering, or a related field.<br> Possession of one or more certifications in the following areas: Certified IBM AIX / Systems / Security / Backup and Recovery Administrator Certified Storage Administrator / Specialist Certified Red Hat Linux / Systems / Security / Backup and Recovery Administrator Certified Microsoft Office 365 / Security, MCSA / MCSE / MCP A minimum of three (3) years of relevant practical experience in the position’s area of responsibility.<br> Proficiency in English.<br> Proficiency in computer usage and experience working with implemented systems and applications.<br> Ability to work effectively as part of a team.<br> Strong analytical skills.<br> Thorough knowledge of the policies and procedures governing the work, including relevant internal and external updates.<br> Strong communication and interpersonal skills.<br> Ability to work effectively under pressure.<br> Strong planning and organizational skills.<br></span> </div>
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Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><ul><li>Ensuring total cleanliness and hygiene in the store and its premises.</li><li>Ensure to utilize the cleaning items properly and to ensure there is no misuse and wastage.</li><li>Ensure thorough cleaning of floors, stairs, glass planes, ventilation systems, fixtures & fittings, toilets, office furniture, office equipment, display items, car parking shades, water coolers etc.</li><li>Ensure the toilets are clean, tissue boxes, soap dispensers, air fresheners are sufficient and fixtures, flushers, water taps, drains, exhaust fans etc., are functioning properly and if not pass on the relevant information to my Team Leader.</li><li>Ensure that items are packed properly at Checkout Counter, especially the fragile items, and load it safely on trolley and reach to the customer’s vehicle upon their request.</li><li>Ensure that adequate number of trolleys are available at the trolley bays; and trolleys are collected from the parking area and stack it in locations.</li><li>Any security breaches must be notified concerned authority and manager.</li><li>Be aware of all security related emergency response and follow the policy and procedures.</li><li>I adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</li></ul><p><strong>Functional / Technical Skills:</strong></p><br><ul><li>Understanding the department and the importance of cleanliness and hygiene and take action when needed.</li><li>Knowledge of the IKEA product range, including service products.</li><li>Understanding of customer behaviour.</li><li>Knowledge of working methods according to work focus</li><li>Good at creating satisfied customers.</li><li>Enthusiastic and able to work with others in a team.</li><li>Ability to organize your own work and make efficient use of your time.</li><li>Ability to work with a high sense of urgency.</li><li>Desire to learn and want to improve own skills, using this to the benefit of IKEA and for growing personally.</li></ul><br>Qualifications<br><ul><li>Previous experience in cleaning services, facility services, or housekeeping</li><li>Basic understanding of cleaning methods, hygiene standards, and safe use of cleaning equipment and materials.</li><li>Ability to work in a retail environment while maintaining cleanliness and safety standards.</li><li>Good communication skills and ability to interact politely with customers and co-workers.</li><li>Ability to work independently and as part of a team while following operational procedures.</li><li>Strong sense of responsibility and attention to detail when performing tasks.</li><li>Physical ability to perform cleaning tasks, move equipment, and work in different store areas.</li><li>Flexibility to work different shifts, weekends, and holidays according to store operational needs</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>يبحث فريق تكنولوجيا المعلومات والرقمية، ضمن وحدة التنفيذ المشتركة (JDU) في الوكالة الألمانية للتعاون الدولي (GIZ) في الأردن، عن أفراد موهوبين لفرصة تدريب قادمة لدعم عمليات تكنولوجيا المعلومات، والتوثيق، ومهام التحول الرقمي.</p><p><strong>نبذة عن المشروع؟</strong></p><p>تقدم وحدة التنفيذ المشتركة (JDU) دعماً تشغيلياً وإدارياً شاملاً لبرامج ومشاريع الوكالة الألمانية للتعاون الدولي في الأردن، مما يضمن تقديم خدمات فعالة ومتوافقة وآمنة. يتولى فريق تكنولوجيا المعلومات والرقمية، وهو جزء من وحدة التنفيذ المشتركة، مسؤولية عمليات تكنولوجيا المعلومات، وأمن المعلومات، والرقمنة في المكتب القطري والمواقع الميدانية.</p><p>يعمل الفريق ضمن إطار "التشغيل والحماية والتحول" (RUN, PROTECT and TRANSFORM)، حيث يحافظ على استمرارية خدمات تكنولوجيا المعلومات الأساسية بشكل موثوق، ويحمي البيانات والمعلومات بما يتماشى مع معايير الأمان الخاصة بـ GIZ، ويدعم التحول الرقمي المستمر للمنظمة، بما في ذلك حلول Microsoft 365 وSharePoint.</p><p><strong>المسؤوليات الرئيسية:</strong></p><ul><li>التوثيق وإدارة البيانات: المساعدة في تحديث وثائق تكنولوجيا المعلومات، والجرد، وقواعد البيانات.</li><li>الدعم الفني الأساسي: المساعدة في مهام استكشاف الأخطاء وإصلاحها البسيطة، على سبيل المثال إعداد الطابعات وتثبيت البرامج.</li><li>الدعم التشغيلي: تنظيم أصول تكنولوجيا المعلومات والتعامل مع طلبات المستخدمين العامة خلال فترات ذروة العمل.</li><li>الرقمنة والتواصل: دعم مواد التوعية الرقمية، وتحديثات SharePoint، وتوثيق سير العمل.</li><li>التعلم العملي: اكتساب خبرة عملية في عمليات إدارة خدمات تكنولوجيا المعلومات وبيئة Microsoft 365.</li></ul><p><strong>من نبحث عنه؟</strong></p><ul><li>خريجو الجامعات الجدد (خلال 24 شهراً من التخرج) أو طلاب الماجستير في مجالات مثل علوم الحاسب، أو تكنولوجيا المعلومات، أو نظم معلومات إدارية، أو أي مجال ذي صلة.</li><li>سجل أكاديمي قوي والتزام بالتميز.</li><li>إتقان اللغتين العربية والإنجليزية كتابةً وتحدثاً.</li><li>مهارات ممتازة في التواصل والتنظيم.</li><li>الرغبة في تعلم مهارات جديدة والتكيف مع بيئة عمل دولية عامة.</li></ul><p><strong>كيفية التقديم:</strong></p><ul><li>يرجى تقديم سيرتك الذاتية (بحد أقصى صفحتين) مع رسالة تغطية (بحد أقصى صفحة واحدة).</li><li>في رسالة التغطية، اشرح حماسك للانضمام إلى GIZ والفريق في فرصة التدريب هذه وكيف يمكنك المساهمة في جهودنا في المشروع.</li><li>الموعد النهائي: سيتم قبول الطلبات لمدة أسبوعين، وينتهي التقديم في 12.10.2026. ستتم المراجعات الأولية بعد أسبوع واحد، وسيتم الاحتفاظ بالطلبات المتبقية للنظر فيها مستقبلاً.</li></ul>
<p><strong>مهندس مكتب الخدمة – العالم العربي</strong></p>
<p><strong>الموقع:</strong> الأردن (يتطلب سفرًا أحيانًا)</p>
<p><strong>العقد:</strong> دائم، دوام كامل</p>
<p><strong>المنطقة:</strong> العالم العربي</p>
<p><strong>القسم:</strong> الأنظمة، الرقمية والبيانات – فريق مكتب خدمة تكنولوجيا المعلومات العالمي</p>
<p><strong>الدرجة:</strong> المستوى D العلوي (تشغيلي) D3</p>
<p><strong>الوظيفة الشاغرة</strong></p>
<p>هل أنت شغوف بتقنيات مايكروسوفت وتستمتع بمساعدة الآخرين في الحصول على أفضل ما تقدمه تطبيقات الأعمال الحديثة؟</p>
<p>مقره عمان، الأردن، ستكون جزءًا من مكتب خدمة تكنولوجيا المعلومات العالمي لدينا، تدعم وتحسن تطبيقات الأعمال من مايكروسوفت، بما في ذلك Dynamics 365 وPower Apps وPower Automate وPower BI. إلى جانب ذلك، ستقدم الدعم من المستوى الأول والثاني للزملاء عبر منظمتنا الدولية، للمساعدة في تقديم خدمات تكنولوجيا معلومات موثوقة ومركزة على المستخدم.</p>
<p>إذا كنت تستمتع بحل المشاكل وتحسين عمليات الأعمال وتقديم خدمة عملاء متميزة، نود التواصل معك.</p>
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<h2 class=\"h5\">وصف الوظيفة</h2>
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<span>حول Gramian Gramian Consultancy هي شركة استشارية Boutique متخصّصة في خدمات تكنولوجيا المعلومات وحلول المواهب الهندسية.<br> مع خلفية قوية في هندسة البرمجيات والقيادة، نساعد الشركات على بناء فرق عالية الأداء من خلال مطابقتها مع المتخصصين الذين ينسجمون فعلياً مع احتياجاتهم.<br> حول الفرصة: نهدف إلى التواصل مع وكالات تطوير البرمجيات وشركات تكنولوجيا المعلومات والمهندسين المستقلين الذين يمتلكون مستودعات كود قيّمة ويهتمون بترخيصها لتدريب الذكاء الاصطناعي.<br> كيف تعمل: اربط مستودعات Git الموجودة لديك بالمنصة.<br> اختر أي المستودعات التي تريد تقييمها لاحتمالية الترخيص.<br> تلقي تفصيل على مستوى المستودع لحجم الرمز المصدر وأرشفة تاريخ Git من حيث الحصة.<br> راجع قيمة الترخيص المقدّرة لكل مستودع.<br> تلقي ملاحظات عالية الجودة إذا لم يلب الكود بعد شروط الترخيص.<br> حسن المستودعات بناءً على التوصيات وأعد تقديمها للتقييم.<br> حدد المستودعات المؤهلة التي تريد توفيرها لتدريب الذكاء الاصطناعي.<br> اكسب تعويضاً عندما يتم استخدام كودك بموجب ترتيب ترخيص معتمد.<br> التعويض: للترخيص القياسي غير الحصري، تُقدّر أكواد المصدر حالياً بـ: 100 دولار لكل مليون رمز مصدر 40 دولار لكل مليون رمز من تاريخ Git. يعرض كل مستودع تفصيل الرمز الخاص به وقيمة الترخيص المقدرة قبل أن تقرر المتابعة.<br> وكالات تطوير البرمجيات، وشركات تكنولوجيا المعلومات/المنتجات، أو مهندسو البرمجيات المستقلون الذين يمتلكون أو يتحكمون في حقوق الترخيص لأكواد أصلية ويُصرح لهم بترخيصها لتدريب الذكاء الاصطناعي.<br> § يجب أن تمتلك المستودع أو لديك السلطة القانونية لترخيص مكوناته.<br> يجب أن يحتوي المستودع على عمل تطوير برمجي أصلي ذو معنى.<br> يجب أن تتمتع بالسلطة للاتصال وتقديم المستودع للتحليل.<br> يجب ألا يحتوي الرمز على مواد طرف ثالث لا يمكنك ترخيصها من الباطن.<br> يجب أن تستوفي المستودعات معايير جودة وتقنية المنصة قبل الترخيص.<br> يجب أن تكون قادرًا على التحقق من ملكية المستودع وحقوق الترخيص ذات الصلة إذا طُلِب منك ذلك.<br></span> </div>
<p><br></p><p>بما أن نطاق عملنا يتقاطع بشكل كبير مع حوكمة الأمن السيبراني والإشراف على الضوابط، فإن المرشحين ذوي الخبرة أو الاهتمام بأطر الأمن السيبراني سيكونون محل تقدير خاص. هذه وظيفة عملية تركز على التنفيذ، وهي مثالية لشخص يزدهر في بيئات سريعة الخطى وعالية الثقة، ويرغب في النمو عند تقاطع التنظيم والأمن والابتكار.</p> <h4>المؤهلات</h4> <ul> <li>درجة البكالوريوس في تكنولوجيا المعلومات، أو أمن المعلومات، أو مجال ذي صلة.</li> <li>خبرة عملية لا تقل عن 3 سنوات في امتثال تكنولوجيا المعلومات، أو دعم التدقيق، أو إدارة المخاطر أو الحوكمة، في قطاعات التكنولوجيا أو الاتصالات أو السحابة.</li> <li>خبرة عملية في تطبيق المعايير والأطر مثل ISO 27001، أو SOC 2، أو PCI DSS والضوابط التنظيمية مثل CRF، أو NCA ECC/CCC، أو PDPL.</li> <li>فهم قوي لمبادئ الأمن السيبراني (التحكم في الوصول، التشفير، معالجة المخاطر، الإبلاغ عن الحوادث، إلخ).</li> <li>مهارات تواصل ممتازة للتعاون بفعالية عبر الفرق ومع الأطراف الخارجية.</li> <li>مهارات تنظيمية ممتازة، مع اهتمام قوي بالتفاصيل وجودة التوثيق.<br>القدرة على التعامل مع المعلومات الحساسة بمهنية وسرية.</li> </ul> <h4>من نبحث عنه</h4> <ul> <li>أخصائي امتثال يتمتع باهتمام بالتفاصيل وخبرة عملية في عمليات امتثال تكنولوجيا المعلومات، وحوكمة الأمن السيبراني، والمتطلبات التنظيمية.</li> <li>القدرة على ترجمة الأطر واللوائح إلى أنشطة تشغيلية يومية، بما في ذلك:</li> <ul> <li>الحفاظ على وثائق الامتثال.</li> <li>تنسيق جمع الأدلة.</li> <li>تتبع إجراءات المعالجة.</li> <li>دعم جاهزية التدقيق والاعتماد.</li> </ul> <li>فهم قوي للأطر والمعايير مثل ISO/IEC 27001، مع خبرة عملية في دعم تنفيذ وتشغيل نظام إدارة أمن المعلومات (ISMS) بشكل مستمر.</li> <li>الإلمام بالأطر واللوائح المحلية، مثل NCA ECC/CCC، وCRF، وTDRA، وPDPL.</li> <li>فهم ضوابط الأمن السيبراني الأساسية، بما في ذلك:</li> <ul> <li>إدارة الوصول.</li> <li>التشفير.</li> <li>التسجيل والمراقبة.</li> <li>معالجة المخاطر.</li> <li>الإبلاغ عن الحوادث.</li> <li>أمن الطرف الثالث.</li> </ul> <li>مهارات تنظيمية قوية، واستباقية، وعقلية تركز على التنفيذ.</li> <li>اهتمام ممتاز بالتفاصيل والقدرة على التعامل مع المعلومات الحساسة بسرية.</li> <li>القدرة على الازدهار في بيئة سريعة الخطى، وإظهار الملكية والدقة والتنسيق الفعال بين الوظائف للحفاظ على الامتثال وتعزيز وضع الأمن السيبراني للمؤسسة.</li> </ul> ما نقدمه لك <p>انضم إلى فريق عالمي المستوى في Maqsam، حيث نموك هو أولويتنا. <strong>إليك ما يمكنك توقعه:</strong> </p> <ul> <li>بيئة تعاونية وودودة مع ساعات عمل مرنة.</li> <li>العديد من الفرص للتعلم والنمو لتصبح محترفاً عالمياً.</li> <li>تعويض عادل.</li> <li>ثقافة تزدهر على التواصل المفتوح والشفافية.</li> <li>تأمين صحي من الدرجة الأولى.</li> <li>جزء من شيء كبير: العمل مع محترفين متمرسين والفخر بأن تكون جزءاً من عالم SaaS المثير.</li> </ul> <p>هل أنت مستعد للانضمام إلى فريق Maqsam؟<strong> قدم الآن!</strong> </p> <p> </p><p><strong>ملف المرشح المطلوب</strong></p><ul><li>درجة البكالوريوس في تكنولوجيا المعلومات، أو أمن المعلومات، أو مجال ذي صلة.</li><li>خبرة عملية لا تقل عن 3 سنوات في امتثال تكنولوجيا المعلومات، أو دعم التدقيق، أو إدارة المخاطر أو الحوكمة، في قطاعات التكنولوجيا أو الاتصالات أو السحابة.</li><li>خبرة عملية في تطبيق المعايير والأطر مثل ISO 27001، أو SOC 2، أو PCI DSS والضوابط التنظيمية مثل CRF، أو NCA ECC/CCC، أو PDPL.</li><li>فهم قوي لمبادئ الأمن السيبراني (التحكم في الوصول، التشفير، معالجة المخاطر، الإبلاغ عن الحوادث، إلخ).</li><li>مهارات تواصل ممتازة للتعاون بفعالية عبر الفرق ومع الأطراف الخارجية.</li><li>مهارات تنظيمية ممتازة، مع اهتمام قوي بالتفاصيل وجودة التوثيق.<br>القدرة على التعامل مع المعلومات الحساسة بمهنية وسرية.</li></ul><ul><li>أخصائي امتثال يتمتع باهتمام بالتفاصيل وخبرة عملية في عمليات امتثال تكنولوجيا المعلومات، وحوكمة الأمن السيبراني، والمتطلبات التنظيمية.</li><li>القدرة على ترجمة الأطر واللوائح إلى أنشطة تشغيلية يومية، بما في ذلك:<ul><li>الحفاظ على وثائق الامتثال.</li><li>تنسيق جمع الأدلة.</li><li>تتبع إجراءات المعالجة.</li><li>دعم جاهزية التدقيق والاعتماد.</li></ul></li><li>فهم قوي للأطر والمعايير مثل ISO/IEC 27001، مع خبرة عملية في دعم تنفيذ وتشغيل نظام إدارة أمن المعلومات (ISMS) بشكل مستمر.</li><li>الإلمام بالأطر واللوائح المحلية، مثل NCA ECC/CCC، وCRF، وTDRA، وPDPL.</li><li>فهم ضوابط الأمن السيبراني الأساسية، بما في ذلك:<ul><li>إدارة الوصول.</li><li>التشفير.</li><li>التسجيل والمراقبة.</li><li>معالجة المخاطر.</li><li>الإبلاغ عن الحوادث.</li><li>أمن الطرف الثالث.</li></ul></li><li>مهارات تنظيمية قوية، واستباقية، وعقلية تركز على التنفيذ.</li><li>اهتمام ممتاز بالتفاصيل والقدرة على التعامل مع المعلومات الحساسة بسرية.</li><li>القدرة على الازدهار في بيئة سريعة الخطى، وإظهار الملكية والدقة والتنسيق الفعال بين الوظائف للحفاظ على الامتثال وتعزيز وضع الأمن السيبراني للمؤسسة.</li></ul>
اشترك لتصلك وظائف وظائف تقنية المعلومات في الأردن الجديدة دوريا علي بريدك
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