(أغسطس 2026) في الأردن Help Desk وظائف

2 - 6 Years Naukri Gulf

Help Desk Tier I Support C3EL

On-site - الأردن - Jordan ٨ يونيو ٢٠٢٦

تكنولوجيا المعلومات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Overview: <div> <div> <div> Job Title: Help Desk Tier I Support Security Clearance: Secret Location: Amman, Jordan (Due to the nature of the work and contract requirements, U.S. Citizenship is required. ) </div> </div> </div> Description: <div> <div> <div> C3EL is seeking a Help Desk Tier I Support to join our team in Jordan. In this role, you ll be the first line of defense for resolving technical issues by providing timely troubleshooting, guidance, and support for computers, networks, and related systems. You ll deliver clear, customer-focused assistance while keeping operations running smoothly and efficiently. Responsibilities will include, but not be limited to: <ul> <li>Perform laptop imaging and deployment.</li> <li>Conduct basic IP and network connectivity troubleshooting.</li> <li>Create and manage user accounts within a Microsoft domain environment.</li> <li>Add and remove computers from the domain.</li> <li>Assign users to appropriate groups and apply necessary permissions.</li> <li>Create and manage Exchange mailboxes.</li> <li>Diagnose and resolve user email-related issues.</li> <li>Troubleshoot and configure printers, including mapping shared printers.</li> <li>Document all support actions and troubleshooting steps for reporting and tracking purposes.</li> </ul> </div> </div> </div> Minimum Qualifications: <div> <div> <div> <ul> <li>An Active, in-scope US Government issued Secret clearance.</li> <li>Due to the nature of the work and contract requirements, US Citizenship is required. </li> <li>Must have a minimum of seven (7) years of experience with IT systems.</li> <li>Must have a minimum of four (4) years in IT customer support.</li> <li>Must have a minimum of two (2) years experience in a military environment. </li> <li>Must have one (1) of the following required certifications: A+CE or CCNA-Security or CND or Network+ CE or SSCP.</li> <li>Able to travel to support mission up to 10%.</li> </ul> </div> </div> </div> Education: <ul> <li>Associate s degree in Networking, OR eleven (11) total years of recent specialized experience. </li> </ul></div></section>

من ٢ إلى ٣ سنة Naukri Gulf

IT Officer

On-site - الأردن - Jordan ٢٤ يوليو ٢٠٢٦

تكنولوجيا المعلومات

An FMCG company in Al-Qastal, Jordan, is seeking an IT officer with 2-3 years of experience to join their team. The successful candidate will be expected to provide technical support and maintain the organization's IT infrastructure.Desired Candidate ProfileQualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. 2 3 years of experience in IT support, help desk, or system administration roles. Technical Skills: Strong knowledge of: Windows 10 and Windows 11 Windows Server Active Directory Microsoft 365 TCP/IP, DNS, and DHCP Basic SQL Experience requirements Hands-on experience in network troubleshooting and support. Experience installing, configuring, and maintaining computer hardware, software, and operating systems. Familiarity with printers, scanners, and other peripheral devices. Soft Skills: Strong troubleshooting, analytical, and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently while collaborating effectively within a team environment. Strong organizational skills with the ability to manage multiple tasks and prioritize effectively

2 - 5 Years Naukri Gulf

System Administrator Tier II

On-site - الأردن - Jordan ١٠ يونيو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Overview: <div> <div> <div> Job Title: System Administrator Tier II Support Security Clearance: Secret Location: Joint Training Center, Jordan (Due to the nature of the work and contract requirements, U.S. Citizenship is required. ) </div> </div> </div> Description: <div> <div> <div> C3EL is seeking a System Administrator Tier II to join our team in Jordan. In this role, you ll provide advanced administration, troubleshooting, and support for enterprise-level systems and networks. You ll ensure the stability, security, and performance of critical infrastructure by applying updates, monitoring server health, and leveraging enterprise management tools. As a key member of our technical team, you ll help maintain seamless operations while ensuring compliance with DoD standards and security requirements. Responsibilities will include, but not be limited to: <ul> <li>Provide Tier II system administration support, including troubleshooting escalated issues from Tier I.</li> <li>Monitor system health, performance, and availability, ensuring mission-critical systems remain operational.</li> <li>Implement security patches, configuration changes, and updates to maintain compliance with DoD standards.</li> <li>Manage Active Directory accounts, permissions, and group policies.</li> <li>Perform routine server backups, disaster recovery procedures, and system restores when required.</li> <li>Support the configuration and deployment of servers, storage systems, and enterprise applications.</li> <li>Maintain and enforce best practices across systems and networks.</li> <li>Collaborate with network, security, and help desk teams to resolve complex technical issues.</li> <li>Document system configurations, procedures, and troubleshooting steps for knowledge continuity.</li> </ul> </div> </div> </div> Minimum Qualifications: <div> <div> <div> <ul> <li>An active, in-scope US Government issued Secret clearance with SCI eligibility.</li> <li>Due to the nature of the work and contract requirements, U.S. Citizenship is required.</li> <li>Must have one (1) of the following required certifications: Security+ CE, CCNA, CySA+, GICSP, GSEC, CND, or SSCP.</li> <li>Must have knowledge and familiarity with reviewing and deploying vendor updates for security patches.</li> <li>Must have knowledge with storage technologies such as Storage Area Network (SAN) or Network Attached Storage (NAS).</li> <li>Must have knowledge with server performance tuning and monitoring tools.</li> <li>Must have knowledge with server configuration and management tools (Microsoft System Center Operations manager (SCOM) and System Center Configuration Manager (SCCM)). </li> <li>Must have network troubleshooting skills and knowledge of networks.</li> <li>Must have technical documentation skills.</li> </ul> </div> </div> </div> Education: <ul> <li>Bachelor's degree plus 6 years related work experience and 2 years in military environment OR an Associate s degree plus 7 years of recent specialized experience, OR 11 total years of recent specialized experience.</li> </ul></div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Intern

On-site - الأردن - عمّان ٦ يوليو ٢٠٢٦

تكنولوجيا المعلومات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">About the Role We are looking for a fresh graduate to join the Engineering Department for a one-year internship contract under Zain Youth Program. Job tasks and responsibilities: managing our critical telecommunications infrastructure, including 5G, 4G, 3G, 2G, Fiber Access Network (FTTX), IP and Transport Networks, and other related networks. The successful candidate will possess a strong understanding of networking technologies, protocols, and best practices, along with the ability to collaborate effectively with diverse stakeholders to ensure the smooth operation and performance of our systems. Delivering expert Systems Administration and support services tailored to the engineering, IT, call center, and help desk departments of Zain Jordan, ensuring seamless functionality and performance. Vigilantly monitoring and managing user activities within the system to uphold security and operational standards. Conducting routine health and performance evaluations to swiftly identify and rectify any system or network-related issues, thereby minimizing downtime. Facilitating system updates and configurations while prioritizing the implementation of robust business continuity and disaster recovery strategies to safeguard against potential risks. Implement security measures to protect network integrity and data confidentiality. Stay up to date on emerging technologies and industry trends. Provide technical support to internal users. Collaborate with other engineering teams to ensure seamless network integration. What We Need From You Bachelor s degree in computer engineering, network engineering, electrical/telecommunication engineering or any related field. Soft skills: Very good English Customer Centricity Innovation Commitment to Excellence Technical skills: Analytical Thinking Documenting & Reporting Performance Management </div></section>

من ٠ إلى ٠ سنة بيت.كوم

Intern Systems and Network Administration

On-site - الأردن ٦ يوليو ٢٠٢٦

الاتصالات والتقنية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role We are looking for a fresh graduate to join the Engineering Department for a one-year internship contract under Zain Youth Program. Job tasks and responsibilities: <ul><li>managing our critical telecommunications infrastructure, including 5G, 4G, 3G, 2G, Fiber Access Network (FTTX), IP and Transport Networks, and other related networks. The successful candidate will possess a strong understanding of networking technologies, protocols, and best practices, along with the ability to collaborate effectively with diverse stakeholders to ensure the smooth operation and performance of our systems. </li><li>Delivering expert Systems Administration and support services tailored to the engineering, IT, call center, and help desk departments of Zain Jordan, ensuring seamless functionality and performance. Vigilantly monitoring and managing user activities within the system to uphold security and operational standards. Conducting routine health and performance evaluations to swiftly identify and rectify any system or network-related issues, thereby minimizing downtime. </li><li>Facilitating system updates and configurations while prioritizing the implementation of robust business continuity and disaster recovery strategies to safeguard against potential risks. </li><li>Implement security measures to protect network integrity and data confidentiality. </li><li>Stay up to date on emerging technologies and industry trends. </li><li>Provide technical support to internal users. </li><li>Collaborate with other engineering teams to ensure seamless network integration. </li></ul> What We Need From You Bachelor’s degree in computer engineering, network engineering, electrical/telecommunication engineering or any related field. Soft skills: <ul><li>Very good English </li><li>Customer Centricity </li><li>Innovation </li><li>Commitment to Excellence Technical skills: </li></ul><ul><li>Analytical Thinking </li><li>Documenting & Reporting </li><li>Performance Management </li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Front Desk Agent

On-site - الأردن ٥ يونيو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> What You’ll Do (Key Responsibilities) <ul><li>Be the Warm Welcome: Enthusiastically greet guests in person and over the phone. Give a special, personalized welcome to our IHG One Rewards members and returning guests. </li><li>Master the Desk: Swiftly manage guest check-ins and check-outs. Take IDs, hand out room keys, manage safety deposit boxes, and handle cash and credit transactions accurately. </li><li>Maximize the Stay: Answer phone calls promptly to handle inquiries, reservations, and cancellations. Share your local knowledge and identify up-selling opportunities to help guests make the most of their stay. </li><li>Stay One Step Ahead: Anticipate guest needs by recording and acting on their personal preferences. Handle messages, requests, and concerns with care, bringing in management when needed. </li><li>Work as One Team: Collaborate daily with other departments (like Housekeeping, Engineering, and Security) to ensure hotel operations run perfectly. Jump into ad-hoc duties to support your colleagues. </li><li>Safety & Standards: Maintain a safe environment by following all safety procedures and reporting incidents. Take pride in your appearance as a true ambassador of our brand. </li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Field Service Representative (FSR)

On-site - الأردن ١٩ يوليو ٢٠٢٦

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Date Posted: 2026-07-08&#xa;&#xa;Country: Jordan&#xa;&#xa;Location: JO-AM-AMMAN-183 ~ 183 Saqra Complex A ~ ARMADA TWR, Armada Tower, Arar Mustafa Wahbi Al Tal St., 1st Floor, Office 204 (External Site)&#xa;&#xa;Position Role Type: Unspecified The Pratt & Whitney Customer Business organization has an exciting opportunity for a Field Service Representative (FSR) located at our Amman, Jordan field service office serving our customer Royal Jordanian and other regional customers. This position provides on-wing support for our customer and requires both technical expertise and the ability to build strong customer relationships. We are searching for a highly motivated and qualified individual to bolster the world class customer support we currently provide. The position reports to the Customer Fleet Director, Middle East. This team interfaces with the customer powerplant engineering team, Customer Technical Service (CTS), and other responsible P&W organizations to ensure customer operations are supported smoothly. This is accomplished by providing the customer with access to the right tools and organizations within Pratt & Whitney for items such as engine troubleshooting, warranty claims, spare parts and repairs, spare engine allocations, MRO shops, and sales. The FSR also is the point of contact for internal departments to understand what is happening with the customer, using P&W tools daily such as Engine Wise Connect, EData+, and MS Dynamics. Key responsibilities: Technical in nature <ul><li>Provide the assigned customer(s) with technical and operational program support for various engine groups. This individual will be responsible for coordinating and managing on-wing operational issues, customer concerns, and provide 24-hour comprehensive technical support and customer assistance. A solid working knowledge of aviation gas turbine engines, along with troubleshooting expertise, are the key responsibilities.</li><li>Team player, able to take and give direction to expeditiously solve Customer issues</li><li>Effectively communicate in real time, both clearly and concisely, and in all forms</li><li>Ability to collaborate with other Field Representatives to advance solutions</li><li>Contributes to the business by applying knowledge and skills in multiple functional areas</li><li>The individual is expected to always “go beyond”, as PW customers depend on this level of service to achieve mutual success</li></ul>Customer relationship <ul><li>Operator’s first contact to address all technical and business concerns. The individual must be able to work with a full spectrum of an airline company’s staff, interfacing frequently with all customer employees, from Executives to Line Technicians. The individual should be comfortable representing Pratt & Whitney at key customer meetings.</li></ul>Ability to work independently <ul><li>This position requires 24/7 accessibility for the customer and will rely heavily on troubleshooting abilities with minimal supervision. Candidate must also collaborate with the P&W Hartford CFTs, CTS, and P&W colleagues to provide real time information to understand fleet risk. A successful candidate for this role needs to maintain a positive, empathetic, and engaging professional attitude toward customers and colleagues always.</li></ul> Experience/Qualifications Basic Qualifications: <ul><li>Demonstrated technical proficiency with jet engine technical data</li><li>Associate’s degree in aviation related field, with aminimum 7 years of experience with commercial / military aircraft engines and directly working with / for airline customers, OR</li><li>Bachelor’s degree in engineering or aviation related field or equivalent, with a minimum of 5 years of experience with maintaining commercial / military aircraft engines and directly working with/for airline customers, OR</li><li>A master’s degree with 3 years of experience with maintaining commercial aircraft engines and directly working with / for airline customers</li><li>Experience in an external facing role</li><li>Demonstrated written and verbal communication skills</li></ul>Preferred Qualifications a plus: <ul><li>Familiarity with Airbus A320 aircraft manuals and OEM engine manuals</li><li>Familiarity with P&W Geared Turbofan engine</li><li>Previously held part 147 aviation maintenance A&P license or similar aircraft engine mechanic experience</li></ul> This position is located onsite at a P&W customer location. The candidate must be Jordanian national and not requiring any work authorization. Travel up to 20%. After hours onsite support may be required to support airline maintenance windows. The FSR is typically on call outside of core business hours with the support of P&W help desk, CTS, and the Customer Fleet Director. Privacy Policy and Terms: Click on this link to read the Policy and Terms RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms </div>

من ٠ إلى ٠ سنة بيت.كوم

Field Service Representative

On-site - الأردن ٩ يوليو ٢٠٢٦

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Date Posted: 2026-07-08&#xa;&#xa;Country: Jordan&#xa;&#xa;Location: JO-AM-AMMAN-183 ~ 183 Saqra Complex A ~ ARMADA TWR, Armada Tower, Arar Mustafa Wahbi Al Tal St., 1st Floor, Office 204 (External Site)&#xa;&#xa;Position Role Type: Unspecified The Pratt & Whitney Customer Business organization has an exciting opportunity for a Field Service Representative (FSR) located at our Amman, Jordan field service office serving our customer Royal Jordanian and other regional customers. This position provides on-wing support for our customer and requires both technical expertise and the ability to build strong customer relationships. We are searching for a highly motivated and qualified individual to bolster the world class customer support we currently provide. The position reports to the Customer Fleet Director, Middle East. This team interfaces with the customer powerplant engineering team, Customer Technical Service (CTS), and other responsible P&W organizations to ensure customer operations are supported smoothly. This is accomplished by providing the customer with access to the right tools and organizations within Pratt & Whitney for items such as engine troubleshooting, warranty claims, spare parts and repairs, spare engine allocations, MRO shops, and sales. The FSR also is the point of contact for internal departments to understand what is happening with the customer, using P&W tools daily such as Engine Wise Connect, EData+, and MS Dynamics. Key responsibilities: Technical in nature <ul><li>Provide the assigned customer(s) with technical and operational program support for various engine groups. This individual will be responsible for coordinating and managing on-wing operational issues, customer concerns, and provide 24-hour comprehensive technical support and customer assistance. A solid working knowledge of aviation gas turbine engines, along with troubleshooting expertise, are the key responsibilities.</li><li>Team player, able to take and give direction to expeditiously solve Customer issues</li><li>Effectively communicate in real time, both clearly and concisely, and in all forms</li><li>Ability to collaborate with other Field Representatives to advance solutions</li><li>Contributes to the business by applying knowledge and skills in multiple functional areas</li><li>The individual is expected to always “go beyond”, as PW customers depend on this level of service to achieve mutual success</li></ul>Customer relationship <ul><li>Operator’s first contact to address all technical and business concerns. The individual must be able to work with a full spectrum of an airline company’s staff, interfacing frequently with all customer employees, from Executives to Line Technicians. The individual should be comfortable representing Pratt & Whitney at key customer meetings.</li></ul>Ability to work independently <ul><li>This position requires 24/7 accessibility for the customer and will rely heavily on troubleshooting abilities with minimal supervision. Candidate must also collaborate with the P&W Hartford CFTs, CTS, and P&W colleagues to provide real time information to understand fleet risk. A successful candidate for this role needs to maintain a positive, empathetic, and engaging professional attitude toward customers and colleagues always.</li></ul> Experience/Qualifications Basic Qualifications: <ul><li>Demonstrated technical proficiency with jet engine technical data</li><li>Associate’s degree in aviation related field, with aminimum 7 years of experience with commercial / military aircraft engines and directly working with / for airline customers, OR</li><li>Bachelor’s degree in engineering or aviation related field or equivalent, with a minimum of 5 years of experience with maintaining commercial / military aircraft engines and directly working with/for airline customers, OR</li><li>A master’s degree with 3 years of experience with maintaining commercial aircraft engines and directly working with / for airline customers</li><li>Experience in an external facing role</li><li>Demonstrated written and verbal communication skills</li></ul>Preferred Qualifications a plus: <ul><li>Familiarity with Airbus A320 aircraft manuals and OEM engine manuals</li><li>Familiarity with P&W Geared Turbofan engine</li><li>Previously held part 147 aviation maintenance A&P license or similar aircraft engine mechanic experience</li></ul> This position is located onsite at a P&W customer location. The candidate must be Jordanian national and not requiring any work authorization. Travel up to 20%. After hours onsite support may be required to support airline maintenance windows. The FSR is typically on call outside of core business hours with the support of P&W help desk, CTS, and the Customer Fleet Director. Privacy Policy and Terms: Click on this link to read the Policy and Terms RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms </div>

من ٠ إلى ٠ سنة بيت.كوم

Receptionist

On-site - الأردن ١٢ يونيو ٢٠٢٦

الإدارة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Do you want to make a difference in people's lives?  We are looking for a Receptionist to join our growing team!  Who we are: WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, WUDUH is where you can grow and succeed.  Job Objectives: The Receptionist is responsible for managing front desk operations, ensuring a welcoming and professional environment for employees and visitors. This role involves coordinating office supplies, managing meeting room schedules, and providing administrative support to enhance office efficiency. The position requires strong organizational, communication, and multitasking skills to maintain seamless office experience. Responsibilities and duties: 1. Front Desk & Visitor Management • Greet and welcome visitors in a professional and courteous manner, ensuring a positive first impression. • Serve as a liaison between visitors, employees, and internal departments. 2. Office Coordination & Administrative Support • Manage and schedule meeting rooms, ensuring availability and proper setup. • Oversee office supply inventory, placing orders as needed to maintain stock levels. • Maintain confidentiality while handling sensitive information and documents. 3. Facility & Office Management • Ensure the reception area remains clean, organized, and presentable at all times. • Monitor and coordinate the company’s fleet management for operational efficiency. • Contribute to overall office efficiency by proactively supporting administrative tasks. 4. Collaboration and Reporting • Work closely with HR, Operations, and other departments to support office management initiatives. • Provide reports on front desk activities, office inventory, and administrative support metrics. • Assist in documenting office procedures and improving workflow processes. • Work closely with the safety department to report: 1.Aany health problem incidents with the staff or any unsafe actions. 2. Gathering in the reception area is not allowed (only for coaching). 3. Agents are not allowed to be close to the unsafe zone behind the reception area. Qualifications: Bachelor’s degree in business administration, Communications, or a related field (preferred). Years of Experience:  Minimum 1-2 years of experience in front desk, administrative, or office support roles. Competencies / Behavioral Requirements: • Strong verbal and written communication skills. • Ability to handle multiple tasks in a fast-paced environment. • Attention to detail and strong time management abilities. • Proactive approach to problem-solving and office support. • Professional and customer-service-oriented mindset. Technical Requirements: • Experience in office administration, reception duties, or customer service. • Proficiency in Microsoft Office (Word, Excel, Outlook) and office management software. • Ability to manage visitor management tools. What we offer: <ul> <li>Comprehensive health insurance </li> <li>Competitive compensation package </li> <li>Prime central location </li> <li>Discounts on food, beverages, and wellness services </li> <li>Continuous learning and development opportunities </li> <li>A dynamic, inclusive, and supportive work environment </li> <li>A workplace led by Gen Z and Millennials </li> </ul>Employment type: <ul> <li>Full-time </li> <li>On-site </li> </ul>Working days: <ul> <li>Monday to Friday: 3 pm to 11 pm</li> <li>6th day: Based on need, managed fairly based on priorities and urgency </li> </ul>Ready to make your mark? Apply now for a career that merges your talents with innovation. At WUDUH, your journey to a fulfilling career is just a click away!  Learn more at wuduh.zenats.com Students and fresh graduates are encouraged to apply.  Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers. Stay connected We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at WUDUH.  You can find us on:  <ul> <li> LinkedIn </li> <li> Instagram </li> </ul>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability. </div>

1 - 6 Years Naukri Gulf

ADPE/Service Desk Admin I V2X

On-site - الأردن - Jordan ٢٥ يونيو ٢٠٢٦

تكنولوجيا المعلومات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.The ADPE-Service Desk Administrator is the front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in person, by phone, using Remedy or via email. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. The ADPE-Service Desk Administrator installs troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office Suites; troubleshoots and resolves network connectivity issues at the desktop level; and joins personal computers (PCs) to local domains as required. The Administrator configures local PC connections to network printers; troubleshoots Microsoft Exchange Server connectivity issues; and installs and troubleshoots other software and peripheral devices as required by the customer. Additionally, this position may also monitor Tier 1/2 server operations and performance using appropriate software applications and tools. The Administrators shall be the Point of Contact for all local enterprise systems issues (regardless of classification), create and/or manage trouble tickets, and monitor status and report outages to Network Operations Center (NOC). Excellent customer service skills are mandatory.Program: OMDAC-SWACAThis position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.Responsibilities<ul><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow-up calls used for initial troubleshooting.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office Suites.</li><li>Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager.</li><li>Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Operates and maintains all aspects of server administration to include but is not limited to Microsoft 200X Active Directory, WINS, DNS, DHCP, print queues etc.</li><li>Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.</li><li>Installs and configures network printers.</li><li>Joins client computers to Microsoft Active Directory domains.</li><li>Configures Microsoft Outlook and manages personal folders in all versions of Outlook.</li><li>Installs, configures, and maintains security software on military computer systems.</li><li>Repairs and maintains desktop and laptop hardware.</li><li>Daily administration of Exchange 200X servers and Outlook Web Access.</li><li>Proficiency in Microsoft SMS, MOM, SCCM and WSUS.</li><li>Performs VERITAS Backup Exec to conduct file server Backup / Restores.</li><li>Maintain Systems Availability and perform regular maintenance on equipment.</li><li>Proficient at hardware maintenance and troubleshooting of various vender Server platforms including Dell, HP, LTO tape library, fiber switch, and SANs.</li><li>Maintaining antivirus / security requirements by the US Army standards and regulations.</li><li>Provides user and Microsoft Exchange account maintenance as required.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section>Desired Candidate Profile<ul><li>Requires an active Secret Clearance</li><li>One year of related experience may be substituted for one year of education if degree is required.</li><li>High School diploma or GED required.</li><li>Bachelor s Degree in information technology (IT) or a related field preferred.</li><li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li><li>The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: A+ ce CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) CompTIA: CySA+ ce: Cybersecurity Analyst CompTIA: Network+ ce CompTIA: Security+ ce CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP (or Associate): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): CompTIA: Server+ Microsoft: 365 Certified: Endpoint Administrator Associate Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: 365 Certified: Messaging Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Security Administrator Associate Microsoft: Certified: Azure Administrator Associate Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: Certified: Identity and Access Administrator Associate Microsoft: Certified: Information Protection Administrator Associate Microsoft: Certified: Security Operations Analyst Associate Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows 10 Microsoft: MCSA: Windows Server 2012 Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Database Management and Analytics Microsoft: MCSE: Enterprise Devices and Apps Microsoft: MCSE: Private Cloud 2012 Microsoft: MCSE: Productivity Solutions Expert Microsoft: MCSE: Server Infrastructure 2012 Microsoft: MCT: Certified IT Professional Microsoft: MCT: Certified Systems Administrator Microsoft: MD-100: Windows Client Microsoft: MTA: Microsoft Technology Associate Microsoft: MTA: Windows Server Administration Fundamentals</li><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree.</li><li>Required to be an expert in all functions relating to a Windows Server operating system environment.</li><li>Must be able to apply extensive knowledge of a variety of the IA field s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems.</li><li>Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment.</li><li>Experience with a customer service-oriented company.</li></ul></section>

من ٠ إلى ٠ سنة Naukri Gulf

Principle Pricing Specialist

On-site - الأردن - عمّان ٨ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value.Help us shape the future of communication by:<ul><li>Define and continuously optimize pricing strategies across Unifonic's product portfolio.</li><li>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates.</li><li>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals.</li><li>Drive pricing governance and establish pricing best practices across the organization.</li><li>Own the commercial deal desk for strategic enterprise opportunities.</li><li>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals.</li><li>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance.</li><li>Balance customer acquisition objectives with long-term profitability.</li><li>Identify pricing opportunities that accelerate revenue growth and improve margins.</li><li>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives.</li><li>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services.</li><li>Support annual pricing reviews and commercial planning.</li><li>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets.</li><li>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities.</li><li>Monitor market trends, customer expectations, and pricing innovations.</li><li>Work closely with Product teams to align pricing with product strategy and roadmap.</li><li>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams.</li><li>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance.</li><li>Support Sales and Customer Success teams with pricing guidance and commercial recommendations.</li><li>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance.</li><li>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions.</li></ul></div></section><section>Desired Candidate Profile<ul><li>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics.</li><li>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred.</li><li>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing.</li><li>Experience supporting enterprise sales organizations and complex commercial negotiations.</li><li>Excellent analytical and financial modeling skills.</li><li>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage.</li><li>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus.</li></ul>Craft & Toolkit:<ul><li>Pricing Strategy & Optimization</li><li>Commercial Strategy & Revenue Management</li><li>Pricing Models & Packaging</li><li>Deal Desk & Commercial Structuring</li><li>Financial Modeling & Profitability Analysis</li><li>Pricing Analytics & Market Intelligence</li><li>Business Intelligence & Reporting (Excel, Power BI, Tableau)</li><li>Enterprise SaaS/CPaaS Pricing</li><li>Commercial Negotiation & Sales Support</li></ul>Character Traits:<ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul></section>

من ٠ إلى ٠ سنة بيت.كوم

Front Office Manager

On-site - الأردن ١٢ يونيو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. CANDIDATE PROFILE  Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area. CORE WORK ACTIVITIES Leading Guest Services Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures recognition of employees is taking place across areas of responsibility. • Communicates performance expectations in accordance with job descriptions for each position and monitors progress. • Celebrates successes and publicly recognizes the contributions of team members. Maintaining Guest Services and Front Desk Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Understands the impact of Front Office operations on the Rooms area and overall property financial goals. • Manages department controllable expenses to achieve or exceed budgeted goals. Managing Projects and Policies • Ensures compliance with all Front Office policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensuring Exceptional Customer Service  • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations. • Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. • Strives to improve service performance. • Empowers employees to provide excellent customer service. • Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Responds to and handles guest problems and complaints. • Observes service behaviors of employees and provides feedback to individuals and/or managers. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Establishes challenging, realistic and obtainable goals to guide operation and performance. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Ensures employees are treated fairly and equitably. • Manages employee progressive discipline procedures for Front Office Staff. • Administers the performance appraisal process for direct report managers. • Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation. Additional Responsibilities  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

دوام كامل 3 years جولف تالنت

Junior Market Intelligence Associate

On-site - الأردن - عمّان ٢١ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h4>About Jeeny</h4> Jeeny is a mobile application that facilitates daily commuting and transportation, connecting users with their preferred mode of transport. Established in 2014 as Easy Taxi, it was rebranded in 2016 to expand its services. Jeeny operates in Saudi Arabia, Jordan, and Pakistan, with offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi. <h4>Role overview</h4> We’re looking for a sharp, detail-oriented Junior Market Intelligence Associate to support our Market Intelligence function across reporting, research, and insight development. This role is ideal for someone early in their career who is highly organized, strong in written English, very good at building polished slides, and comfortable working with data, trackers, and competitive monitoring. The person in this role will help turn information into clear, structured outputs that support decision-making across the business. They should be proactive, reliable, and able to work across multiple requests without dropping the ball. <h4>Responsibilities</h4> <ul> <li>Support the Market Intelligence team in preparing recurring and ad hoc reports</li> <li>Conduct desk research on markets, competitors, trends, customer behavior, and industry developments</li> <li>Monitor competitors on an ongoing basis and maintain updated competitor trackers</li> <li>Build clear, polished, and well-structured presentation slides for internal stakeholders</li> <li>Maintain and update trackers, dashboards, and reporting files with high accuracy</li> <li>Assist in synthesizing research findings into concise insights and key takeaways</li> <li>Help organize information from different sources into usable formats for business teams</li> <li>Ensure all outputs are professional, consistent, and easy to understand</li> <li>Support the team with survey summaries, benchmarking exercises, and presentation preparation</li> <li>Work closely with internal stakeholders to respond to intelligence and reporting needs</li> </ul> <h4>Requirements</h4> <ul> <li>1–3 years of experience in market intelligence, research, strategy, business analysis, consulting, or a similar field</li> <li>Excellent written English is a must</li> <li>Very strong slide-building and presentation formatting skills are a must</li> <li>Strong attention to detail and ability to structure information clearly</li> <li>Comfortable with reporting, data organization, and maintaining trackers</li> <li>Good research skills with the ability to gather relevant information quickly and accurately</li> <li>Strong proficiency in Excel/Google Sheets and PowerPoint/Google Slides</li> <li>Able to manage multiple tasks and meet deadlines in a fast-paced environment</li> <li>Curious, dependable, and eager to learn</li> <li>Able to convert raw information into clear and visually strong outputs</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience supporting reporting, research, or insight generation in a business environment</li> <li>Familiarity with competitive analysis and market monitoring</li> <li>Exposure to survey analysis, benchmarking, or trend reporting is a plus</li> <li>Experience in startups, tech, mobility, consulting, or research environments is a plus</li> </ul> <h4>What good looks like in this role</h4> <ul> <li>Reports are accurate, organized, and consistently delivered on time</li> <li>Slides are polished, structured, and executive-friendly</li> <li>Competitive tracking is kept fresh and actionable</li> <li>Research is clear, relevant, and easy for stakeholders to use</li> <li>Trackers are maintained properly and can be relied on without chaos or detective work</li> </ul>

دوام كامل 3 years جولف تالنت

Junior Market Intelligence Associate

On-site - الأردن - عمّان ٢١ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h4>About Jeeny</h4> Jeeny is a mobile application that facilitates daily commuting and transportation, connecting users with their preferred mode of transport. Established in 2014 as Easy Taxi, it was rebranded in 2016 to expand its services. Jeeny operates in Saudi Arabia, Jordan, and Pakistan, with offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi. <h4>Role overview</h4> We’re looking for a sharp, detail-oriented Junior Market Intelligence Associate to support our Market Intelligence function across reporting, research, and insight development. This role is ideal for someone early in their career who is highly organized, strong in written English, very good at building polished slides, and comfortable working with data, trackers, and competitive monitoring. The person in this role will help turn information into clear, structured outputs that support decision-making across the business. They should be proactive, reliable, and able to work across multiple requests without dropping the ball. <h4>Responsibilities</h4> <ul> <li>Support the Market Intelligence team in preparing recurring and ad hoc reports</li> <li>Conduct desk research on markets, competitors, trends, customer behavior, and industry developments</li> <li>Monitor competitors on an ongoing basis and maintain updated competitor trackers</li> <li>Build clear, polished, and well-structured presentation slides for internal stakeholders</li> <li>Maintain and update trackers, dashboards, and reporting files with high accuracy</li> <li>Assist in synthesizing research findings into concise insights and key takeaways</li> <li>Help organize information from different sources into usable formats for business teams</li> <li>Ensure all outputs are professional, consistent, and easy to understand</li> <li>Support the team with survey summaries, benchmarking exercises, and presentation preparation</li> <li>Work closely with internal stakeholders to respond to intelligence and reporting needs</li> </ul> <h4>Requirements</h4> <ul> <li>1–3 years of experience in market intelligence, research, strategy, business analysis, consulting, or a similar field</li> <li>Excellent written English is a must</li> <li>Very strong slide-building and presentation formatting skills are a must</li> <li>Strong attention to detail and ability to structure information clearly</li> <li>Comfortable with reporting, data organization, and maintaining trackers</li> <li>Good research skills with the ability to gather relevant information quickly and accurately</li> <li>Strong proficiency in Excel/Google Sheets and PowerPoint/Google Slides</li> <li>Able to manage multiple tasks and meet deadlines in a fast-paced environment</li> <li>Curious, dependable, and eager to learn</li> <li>Able to convert raw information into clear and visually strong outputs</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience supporting reporting, research, or insight generation in a business environment</li> <li>Familiarity with competitive analysis and market monitoring</li> <li>Exposure to survey analysis, benchmarking, or trend reporting is a plus</li> <li>Experience in startups, tech, mobility, consulting, or research environments is a plus</li> </ul> <h4>What good looks like in this role</h4> <ul> <li>Reports are accurate, organized, and consistently delivered on time</li> <li>Slides are polished, structured, and executive-friendly</li> <li>Competitive tracking is kept fresh and actionable</li> <li>Research is clear, relevant, and easy for stakeholders to use</li> <li>Trackers are maintained properly and can be relied on without chaos or detective work</li> </ul>

دوام كامل 1+ Years of Experience بيت.كوم

Knowledge Management and Evidence Associate

On-site - الأردن ٤ أغسطس ٢٠٢٦

التعليم والتدريب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission and objectivesUNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfil their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package. At the core of UNICEF’s universal mandate is our commitment to protect and uphold the rights enshrined in the Convention on the Rights of the Child (CRC) for all children – without discrimination and without leaving any child behind. The rights enshrined in the CRC apply equally to all children in a country, including children who are non-nationals or stateless, refugee and international migrant children. There is growing evidence that investing in the health, education, social protection, and protection of a society’s most disadvantaged residents — addressing inequity — not only will give all children the opportunity to fulfil their potential, but also will lead to sustained growth and stability of countries. A dedicated focus on children on the move is critical to meet the SDGs commitment to leave no one behind. UNICEF’s Strategic Plan (2026-2029) reflects children on the move across Goal Areas and as an important cross-cutting priority, supporting global commitments such as the Global Compact for Safe, Orderly and Regular Migration and Global Compact on Refugees. The Strategic Plan commits UNICEF to a renewed focus on inclusion of children on the move into education, child protection and social protection systems to tackle root causes for forced displacement or unsafe migration, discrimination and exclusion.ContextThe Education Centre of Excellence is advancing its knowledge and evidence base on Children on the Move, refugee inclusion, learning continuity, alternative pathways, and evidence-informed programming as part of its work supported by the PROSPECTS Partnership.Thus, the purpose of this assignment is to support the UNICEF Global Program Division (GPD) Education Centre of Excellence (CoE) in strengthening knowledge management, evidence generation, and learning on the inclusion of refugee, displaced, and migrant children and adolescents in education systems, with a particular focus on learning continuity, access, progression, and educational inclusion. The post includes linkages with focused attention on countries that are part of the PROSPECTS Partnership (Egypt, Iraq, Lebanon, Jordan, Sudan, Ethiopia, Kenya and Uganda) and coordination with youth engagement components of PROSPECTS, such as MENA Youth Advisory Group / Network and the PROSPECTS4Youth Initiative. The Youth on the Move UNV programme was designed by UNICEF in collaboration with UNV to provide refugee, displaced and migrant youth between the ages of 20-32, who face learning to earning barriers, with a paid 16-months volunteer opportunity. Eligibility criteria include:• Young people aged 20-32• Refugees, asylum seekers, Internally Displaced Persons (IDPs) and migrants• In their motivation statement, applicants can demonstrate they face learning to earning barriers• Female candidates are strongly encouraged to apply• Hosting offices are encouraged to ensure application processes are accessible to youth on the move with disabilities Additional Information:The UN Associate Volunteers in Jordan are entitled to:• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 916.04;• Annual and learning leaves;• Free Medical and life insurance;• Free access to different learning platforms. Task descriptionUnder the direct supervision of the Education Specialist, GPD Education, the UN Volunteer will undertake the following tasks: - Support Knowledge Management, Learning and Evidence Related to Education for Children on the Move• Develop, maintain and curate a repository of promising practices, tools, policies, and guidance related to education for children on the move.• Assist in coordinating with UNICEF country offices to compile lessons learned from UNICEF country offices and partners on refugee and displaced children’s inclusion in national education systems, this includes developing templates, questionnaires and other tools to gather information in a streamlined way.• Support development of knowledge products, case studies, blogs, newsletters, and briefing notes on education and children on the move.• Support dissemination of UNICEF guidance, evidence, and learning products related to refugee and migrant education through various channels.• Support global advocacy milestones under the PROSPETCS4Youth technical facility and the Youth Advisory Board / Network. - Support Evidence Generation and Research• Conduct literature reviews and desk research on educational inclusion of displaced and migrant children and adolescents in focus countries.• Support mapping and analysis of barriers and enablers affecting access, retention, progression, certification, and educational participation for displaced and migrant children and adolescents in focus countries. - Contribute to development of country profiles and thematic analyses on refugee inclusion, learning continuity, and alternative education pathways.• Support development of templates, briefing notes and other documents on refugee inclusion, learning continuity, and alternative education pathways. </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Age18 - 80Required experience 1 monthNationalityCandidate must be a national, legal resident or hold refugee status in the country of assignment. Assignment requirementsRelevant experience 1 yearLanguagesEnglish, Level: Fluent, RequiredArabic, Level: Fluent, RequiredFrench, Level: Fair, DesirableRequired education levelSecondary educationCompetencies and values• Adaptability and Flexibility• Commitment and Motivation• Commitment to Continuous Learning• Professionalism• Working in TeamsSkills and experienceAt least 1 year demonstrated experience as a volunteer or in community engagement.• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations.• Self-motivation and ability to adapt professionally in a challenging environment and work effectively in a multicultural team of international and national personnel• Proficient digital skills to deliver the assignment, including proficiency in Microsoft Office applications (Excel, Word, among others), email, and internet.• Demonstrate UNICEF’s values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS). Remarks:Eligibility criteria include:• Young people aged 20-32• Refugees, asylum seekers, Internally Displaced Persons (IDPs) and migrants• In their motivation statement, applicants can demonstrate they face learning to earning barriers• Female candidates are strongly encouraged to apply• Hosting offices are encouraged to ensure application processes are accessible to youth on the move with disabilities </div>

من ٠ إلى ٠ سنة بيت.كوم

Intern

On-site - الأردن - عمّان ٢٠ مايو ٢٠٢٦

النفط والغاز والطاقة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location Amman - Jordan Expected duration 3 months Duties and Responsibilities Organizational Context The Sustainable Livelihoods Unit within UNRWA's RSS Department is responsible for developing and implementing strategies that expand access to socioeconomic pathways out of poverty and enhance the economic self-reliance and resilience of Palestine refugees. The team is engaged in designing transformative livelihoods programming, forming partnerships, and supporting fundraising and project development efforts in Jordan and Syria. Objective of the Internship The internship provides a valuable opportunity for students or recent graduates to gain hands-on experience in livelihoods project design, resource mobilization, stakeholder management, partnership development and research in contexts affected by fragility, conflict, and displacement. Duties and Responsibilities Under the direct supervision of the Senior Programme Advisor - Sustainable Livelihoods, the intern will: • Support drafting project proposals, concept notes and donor briefs. • Conduct desk reviews and background research on relevant sectors (e.g., green economy, youth employment, informal markets). • Assist in mapping funding opportunities and compiling donor profiles. • Help organize internal and external consultations, workshops, and partnership-building events. • Contribute to the development of communication materials such as presentations, infographics, case studies, and reports. • Provide support in developing logical frameworks, indicators, and budget narratives for new initiatives. • Maintain the team’s document repository and support basic data entry, tracking, and formatting of programmatic tools. • Support other tasks related to programme design, resource mobilization, and knowledge management, as required or based on the selected intern’s interests. On completion of the internship, the candidate will have gained: • Hands-on experience, guidance and practical feedback on writing project proposals, outreach materials, and research reports. • Enhanced skills in donor prospecting and engagement. • A deeper understanding of the UN System, early recovery, refugee issues, and the Humanitarian Development Peace (HDP) nexus. • Excellent knowledge of UNRWA, its mandate, structure, and operation mode. • Professional reference letter and professional writing samples for inclusion in a career portfolio. Qualifications/special skills • Strong writing, research, and communication skills in English. Arabic is an asset. • Experience (academic or volunteer) in development or humanitarian programming is desirable. • Proficient in Microsoft Office (especially Word and PowerPoint); knowledge of data visualization tools or Canva is a plus. • Solid time management, organization, collaboration, and intercultural teamwork skills. Analytical and conceptual thinking. • Strong interest in some or all of the following areas: refugee services, human rights, sustainability, climate change adaptation, economic inclusion, value chain development, and economic development in the MENA region. Currently enrolled in, or recently completed, a Master’s degree in International Development, Public Policy, Economics, Social Sciences, or a related field. Languages Fluency in English & working knowledge of Arabic is preferred Additional Information Not available. Intern Specific text Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS. </div>

من ٠ إلى ٠ سنة بيت.كوم

Principle Pricing Specialist

On-site - الأردن ٨ يوليو ٢٠٢٦

أخرى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception. We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary! Meet the team! The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals. As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value. Help us shape the future of communication by: <ul><li>Define and continuously optimize pricing strategies across Unifonic's product portfolio.  </li></ul><ul><li>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates.  </li></ul><ul><li>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals.  </li></ul><ul><li>Drive pricing governance and establish pricing best practices across the organization.  </li></ul><ul><li>Own the commercial deal desk for strategic enterprise opportunities.  </li></ul><ul><li>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals.  </li></ul><ul><li>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance.  </li></ul><ul><li>Balance customer acquisition objectives with long-term profitability.  </li></ul><ul><li>Identify pricing opportunities that accelerate revenue growth and improve margins.  </li></ul><ul><li>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives.  </li></ul><ul><li>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services.  </li></ul><ul><li>Support annual pricing reviews and commercial planning.  </li></ul><ul><li>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets.  </li></ul><ul><li>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities.  </li></ul><ul><li>Monitor market trends, customer expectations, and pricing innovations.  </li></ul><ul><li>Work closely with Product teams to align pricing with product strategy and roadmap.  </li></ul><ul><li>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams.  </li></ul><ul><li>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance.  </li></ul><ul><li>Support Sales and Customer Success teams with pricing guidance and commercial recommendations.  </li></ul><ul><li>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance.  </li></ul><ul><li>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions.  </li></ul> What you'll bring: <ul><li>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics.  </li></ul><ul><li>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred.  </li></ul><ul><li>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing.  </li></ul><ul><li>Experience supporting enterprise sales organizations and complex commercial negotiations.  </li></ul><ul><li>Excellent analytical and financial modeling skills.  </li></ul><ul><li>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage. </li><li>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus.  </li></ul>Craft & Toolkit: <ul><li>Pricing Strategy & Optimization </li><li>Commercial Strategy & Revenue Management </li><li>Pricing Models & Packaging </li><li>Deal Desk & Commercial Structuring </li><li>Financial Modeling & Profitability Analysis </li><li>Pricing Analytics & Market Intelligence </li><li>Business Intelligence & Reporting (Excel, Power BI, Tableau) </li><li>Enterprise SaaS/CPaaS Pricing </li><li>Commercial Negotiation & Sales Support </li></ul>Character Traits: <ul><li>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions. </li><li>Ownership and accountability – take responsibility and follow projects through to completion. </li><li>Communication – explain ideas clearly and listen to others across teams. </li><li>Collaboration – work well with others and support team goals. </li><li>Adaptability and learning – adjust to change and keep learning new skills or tools. </li><li>Mentorship and knowledge sharing – help others grow and share what you know. </li><li>Resilience – stay calm under pressure and handle setbacks constructively. </li><li>Quality and attention to detail – do work carefully and strive for improvement. </li><li>Advocacy and innovation – encourage best practices, efficiency, and new ideas </li></ul>As a Unifone you’ll receive a range of benefits: <ul><li>Competitive salary and bonus </li><li>Unifonic share scheme (we are all owners!) </li><li>30 holiday days after the first anniversary </li><li>Your Birthday off! </li><li>Spend up to 25 days per year working from anywhere in the world! </li><li>Paid leave for new parents </li></ul> </div>

6 - 8 Years Naukri Gulf

Senior Technical Support Officer

On-site - الأردن - Jordan ٥ يونيو ٢٠٢٦

الهندسة

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Job Title: Senior Technical Support Officer Job Family: Customer Success and Operations Reports To: Technical Support Team Leader Subordinates: None Company Overview Eastnets provides trusted solutions that foster secure financial inclusion. Every day, financial institutions rely on us to combat financial crime, navigate complex regulations, and move money safely across borders. Our integrated solutions for financial crime, compliance, and payments leverage the latest technologies and AI to help safeguard economies and enable secure transactions and global trade. We are trusted by more than 800 institutions across 120+ countries, including 15 of the world s top banks. Eastnets has a diverse and welcoming culture. Our team of over 400 curious and forward thinking professionals is driven to stay one step ahead of financial criminals and to deliver lasting value to our customers. Visit us: www.eastnets.com Job Description The Senior Technical Support Officer will be responsible for supporting all Eastnets solutions to customers worldwide. This role requires a very good understanding of the support process cycle, strong team coordination and communication skills, and a proactive approach to problem-solving. Additionally, the role demands a systematic approach with a focus on problem identification and resolution. Key Responsibilities <ul> <li> Coordinate the analysis and reproduction of customers' issues by the Technical Support team, with the involvement of other groups as required. </li> <li> Define and communicate answers and solutions to the customer. </li> <li> Maintain expert knowledge of Eastnets products (software and documentation). </li> <li> Maintain contact with key customers to assess their maintenance and support requirements and build a good customer-supplier relationship. </li> <li> Maintain an overview of all delivered products and services per customer. </li> <li> Perform testing and validation for release updates and patches. </li> <li> Define and coordinate communication with customers on release updates and patches. </li> <li> Maintain the operational support environment (documentation, case tracking tool, test environments, ). </li> <li> Accurately record work activities in the timesheet system and ensure timely submission of timesheets in accordance with company policies and deadlines. </li> <li> Maintain the security of the information, devices and systems that Eastnets, and its personnel, customers and partners use. </li> <li> Protect Eastnets business information and any customer, supplier or partner information within its custody by safeguarding its confidentiality, integrity and availability. </li> <li> Adhere to and comply with Eastnets internal security policies, Code of Ethics, Non-Disclosure Policy, Non-Compete Policy, Email Policy, Proprietary Rights Acknowledgement, Background Check Policy, and all other internal policies and employee handbook. </li> <li> Participate in the company s wide initiatives. </li> </ul> Requirements <ul> <li> Bachelor s degree in computer science, related technical field, or equivalent work experience. </li> <li> 6-8 years of experience working within a technical support team or a service desk. </li> <li> Good analytical skills, a keen eye for quality and strong customer focus. </li> <li> Proven spoken and written English. Knowledge of other languages is a major plus. </li> <li> Good customer-facing communication skills. </li> <li> Very good understanding of the support process cycle. </li> <li> Strong team coordination and communication skills. </li> <li> Proactive approach to problem-solving. </li> <li> Systematic approach and focus on problem identification and resolution. </li> <li> Ability to monitor, diagnose, and resolve issues related to Kafka brokers, topics, partitions, and consumer groups. </li> <li> Strong understanding of ZooKeeper coordination services, cluster stability, and synchronization mechanisms. </li> <li> Advanced knowledge of troubleshooting on the OS Level (Windows, AIX, RHEL, etc.). </li> <li> Advanced knowledge of troubleshooting on web client apps (Tomcat, Weblogic, IIS, etc.). </li> <li> Advanced knowledge of troubleshooting on DB (Oracle, MSSQL, etc.). </li> <li> Familiarity with AI technologies and their application is a strong plus. </li> </ul></div></section>

5 - 7 Years Naukri Gulf

VTC Technician I V2X

On-site - الأردن - Jordan ٢٥ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Conducts VTC conferences, operates VTC equipment such as VTC conferencing equipment, consoles, Digital Video Recorders (DVD), cameras, microphones, desktop and laptop computers supporting VTC events. Reports to the Site Manager as required. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.Coordinates with customer to endure equipment is operational. Sets-up and operates VTC equipment. Establishes end to end secure and non-secure connectivity to support conferences. Establishes proper cable connection and routing to various Audio/Video and communication links. Adjusts sound and light levels for optimum performance of equipment and comfort of customers. Troubleshoots VTC and connectivity problems with local and distant end technical control facilities and help-desks to restore communication and resolve poor reception/transmission issues. Troubleshoots equipment; configures modems and data timing and transfer rates. Resolves connectivity problems with technical personnel. Performs weekly maintenance on all associated VTC equipment. Operates, administers, and maintains the VTC Bridge. Required to manipulate the bridge to provide technical support for all VTC circuits attached. Performs other duties and assignments as required.</div></section><section>Desired Candidate ProfileSecurity Clearance: Requires an active Secret ClearanceEducation/Certifications: One year related experience may be substituted for one year of education, if degree is required. High School diploma or GED required.Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree for three years general experience. Requires a minimum of 5 years experience in Video Teleconferencing or Audio Video Productions. Must be able to work rotating shift schedules which provide 24 hour day/7 day week coverage. Experience with a customer service-oriented company.</section>

7 - 12 Years Naukri Gulf

Translator & Interpreter

On-site - الأردن - Jordan الأمس

الترجمة واللغات

Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.Supervisor: The incumbent reports to the Director of Communications.Responsibilities<ul><li>Translates documents, reports, and website content from English into Arabic and vice versa for internal or external use, ensuring accuracy and precision.</li><li>Acts as interpreter at internal and external meetings, press briefings and other official occasions as required.</li><li>Assists the Head of Creative Digital Multimedia Communications with editing of UNRWA s official Arab language materials; collaborates with the Communications Division s Arabic desk in these tasks.</li><li>Edits and proofreads agency-wide documents, as required, including sensitive documents, pertaining to the work of the Executive Office and from other departments such as the Department of Legal Affairs, Department of Human Resources, Ethics Office, Office of the Ombudsman, Protection and Neutrality unit; and assists such departments in overseeing the final production of their key documents, bulletins and other issuances.</li><li>Performs other duties as may be assigned by the Director of Communications, including, where required, in support of other offices or departments in the Agency.</li></ul>CompetenciesUN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.<ul><li>Applying Technical Expertise</li><li>Analyzing</li><li>Planning and Organizing</li><li>Delivering Results</li><li>Demonstrating Self-Awareness</li><li>Ability to work independently or in a team.</li><li>Tactful and well-developed political awareness.</li><li>Knowledge and experience of using computer with proficiency in word processing in English and Arabic.</li></ul>Desired Candidate Profile<h2>Education</h2>Advanced university degree (Master s or equivalent) from an accredited educational institution in English, translation and interpretation or a related field.<h2>Job - Specific Qualification</h2>Not available.<h2>Work Experience</h2>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.You are required to have at least seven years of experience in translation and interpretation work from Arabic into English and vice-versa, of which three years were in an international organization.Excellent command of written and spoken English and Arabic is required.You are required to have an advanced university degree (Master s or equivalent) from an accredited educational institution in English, translation and interpretation or a related field.<h2>Are you currently residing in Duty Station.</h2>It is required that you specify your current location.<h2>Languages</h2>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult

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Translator & Interpreter

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