pplicants are only considered if applying on Webcruiter using this link:

https://23109900.webcruiter.no/Main/Recruit/Public/4863367164?link_source_id=0

This position is open to candidates who have the legal right to work in Jordan. Please note that we are unable to provide work permits or visa sponsorship for this position.

Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water, sanitation, and hygiene sectors. The Norwegian Refugee Council has approximately 9000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs.

The role of the HR Technical Officer is to provide core HR activities that support a quality service delivery to staff, across the spectrum of day-to-day HR activities. To work closely with the local Partners and HR team on delivering various HR initiatives, including recruitment, onboarding, retention initiatives, performance management, employee relations, diversity and inclusion, talent management, and other support to key stakeholders in accordance with NRC’s HR policies and procedures and relevant donor guidelines.

Duties and responsibilities:

Generic responsibilities

1. Ensure compliance with NRC policies, guidelines and standards.
2. Ensure compliance with HR function strategy, tools, handbooks, guidelines and standards.
3. HR responsibility for the implementation of the support function.
4. HR responsibility for the quality control and monitoring of HR function activities.
5. Provide HR technical support and capacity building towards support staff.
6. Monitor the progress of team activities and ensure they are implemented according to standards.
7. Implement complex systems and procedures in line with NRC policies, SOP’s and handbooks.
8. Assess, promote and document ideas for technical improvement and further program development options.

Specific responsibilities:

1. Prepare the monthly payroll for all national staff and ensure accurate calculation of allowances, deductions, and benefit schemes as per the set Terms of Employment; and conduct proper analysis adding any recommendations for adjustments or improvements.
2. Follow up on NSSF registrations/reporting to ensure they are done in a timely manner and are in compliance with the applicable national laws and NRC policies and procedures.

3.Ensure adherence to national labor law in all HR processes and procedures.

1. Handle the full recruitment processes for national staff (Grade 6 and below) and daily workers.
2. Carry out and follow up on the implementation of the onboarding procedure for all national and international staff.
3. Ensure that HR archives are in use and maintained according to the NRC regulations (both hard and soft copies).
4. Prepare periodic HR reports such as HR indicators and HR monthly reports.
5. Coordinate L&D activities with internal and external parties. Maintain updated curriculum database and training records.
6. Manages and tracks the development of training and revises current training to continuously improve learning and development experiences by integrating new methods, approaches and content.
7. Develop and implement metrics and monitoring plans to demonstrate the impact training has on improving performance.
8. Assist in training of NRC staff and partner staff when needed.
9. Performs, under minimal supervision, the full range of HR support functions and acts as HR Coordinator when required.
10. Ensure confidentiality of HR-related information and handle it with sensitivity and care.
11. Ensure proper communication channels with Field HR are present and provide continuous support to field and HR Field staff.
12. Fulfils any other HR-related tasks that may be assigned by the line manager.
13. Carry out and follow up on the impelementation of the exit procedure for all national and international staff including if applicable cleranece, final settlement and follow up on the exit interview completion.

Generic professional competencies for this position:

• Experience working within an HR function(s) in a humanitarian/ recovery context.
• Previous experience working in complex and volatile contexts.
• Relevant support function expertise.
• Documented results related to the position’s responsibilities.
• Fluency in English, both written and verbal.

Context/specific skills, knowledge and experience:

• Bachelor’s degree in business administration, social studies or other related discipline.
• At least 3 years of working experience in a similar role.
• Knowledge of HR functions (compensation & benefits, recruitment, training & development etc.)
• Understanding of labor laws and disciplinary procedures.
• Proficiency in MS Office Suite (Word, Excel, PPT, Visio) as well as the capacity to operate in databases including HRIS, etc.
• Strong communication and interpersonal skills.
• Strong organizational and teamwork skills.
• Good cultural awareness and sensitivity.
• Highly approachable, trustworthy and confidential.
• Good diplomacy and negotiating skills.
• Critical thinker with a constructive approach to problem-solving.
• Fluency in Arabic, both written and verbal.

Behavioural competencies (max 6)

• Managing resources to optimize results. 
• Empowering and building trust.
• Initiating action and change.
• Managing performance and development.
• Communicating with impact and respect.

We can offer:

-Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline.
-Contract period: till 31st December 2024 (subject to extension based on funding and performance).
-Duty Station: This position will be based in the NRC SRO office in Amman.
-Salary/benefits: According to NRC’s salary scale and terms and conditions.
-Female candidates are encouraged to apply.
-Please refer to the Job Description for additional details.
-Deadline for applications: 2nd October 2024.